id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
228 40 293 212705097342 appointment: orthodontie; preferred: tomorrow at 1 ... Houda El hamidi NULL +212672292194 [{"type": "user", "content" ... pending 2026-04-14T15:07:28.733582 NULL Edit Delete
258 40 460 212660224188 cancellation: INAS NAIT OUBELLA — lundi — annulati ... INAS NAIT OUBELLA NULL 212660224188 [{"type": "bot", "content" ... pending 2026-04-18T09:23:47.712444 NULL Edit Delete
127 46 593 212611643141 Cancellation: Imad Boulaich and Aicha Boulaich, sa ... Imad Boulaich and Aicha Boulaich NULL 212611643141 [{"type": "bot", "content" ... pending 2026-03-27T15:19:09.635593 NULL Edit Delete
167 46 786 12024397778 appointment: multiple cavities, possible root cana ... Imane Bensaid NULL 12024397778 [{"type": "user", "content" ... pending 2026-04-02T22:14:53.323679 NULL Edit Delete
94 46 384 33766770230 Patient Imane Ftouh requests appointment cancellat ... Imane Ftouh NULL 33766770230 [{"type": "user", "content" ... pending 2026-03-13T16:23:46.489846 NULL Edit Delete
109 41 499 212650374528 appointment request for orthodontics consultation Imane Zeyani NULL 212650374528 [{"type": "user", "content" ... pending 2026-03-18T02:16:49.808162 NULL Edit Delete
268 40 1045 212773211639 eligibility: patient asks if c'est possible de ... Imcharen Saad NULL 212773211639 [{"type": "bot", "content" ... pending 2026-04-23T09:44:10.246781 NULL Edit Delete
225 46 337 212620758216 prior_interaction: patient signale indisponibilité ... JABIRI Sanaa NULL 212620758216 [{"type": "bot", "content" ... pending 2026-04-14T11:18:51.214813 NULL Edit Delete
139 46 577 212673365032 Annulation : JONATHEN Mr, lundi 30 mars 2026 à 16: ... JONATHEN Mr NULL 212673365032 [{"type": "user", "content" ... pending 2026-03-30T12:58:10.831704 NULL Edit Delete
170 47 796 212707750460 cancellation/reschedule: Jboua Mohamed — demain 11 ... Jboua Mohamed NULL 212707750460 [{"type": "user", "content" ... pending 2026-04-03T10:59:00.380273 NULL Edit Delete
187 49 879 widget_conv_1775632723173_jef3xw1qg human_request: client needs assistance with expire ... Jesica NULL Not provided (Instagram/Messenger – please request ... [{"type": "bot", "content" ... pending 2026-04-08T07:31:50.617587 NULL Edit Delete
184 40 860 212718820219 Client requests to reschedule appointment to Thurs ... KALT IBTISSAM NULL 212718820219 [{"type": "bot", "content" ... pending 2026-04-07T06:03:49.633213 NULL Edit Delete
154 47 761 212611344797 appointment_request: patient interested in blanchi ... Karim sefriwi NULL 212611344797 [{"type": "user", "content" ... pending 2026-04-02T11:12:47.792088 NULL Edit Delete
148 41 758 212766823627 appointment request for today at 13:30 Kawtar Kassas NULL 212766823627 [{"type": "user", "content" ... pending 2026-04-02T09:37:13.705943 NULL Edit Delete
81 46 320 212684391355 Appointment request for Monday morning; patient na ... Khadija Bounif NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:09.804353 NULL Edit Delete
115 41 487 212661396332 User needs detailed medical explanation and has me ... LAFREIM Khouloud NULL +212612917775 [{"type": "bot", "content" ... pending 2026-03-25T09:58:22.984752 NULL Edit Delete
112 40 218 212661095940 Image related to implant library information recei ... Labo makhloufi NULL 212661095940 [{"type": "user", "content" ... pending 2026-03-19T14:15:32.065615 NULL Edit Delete
189 46 883 212669615899 inter_clinic: laboratoire chrono esthetica يسأل عن ... Laboratoire chrono esthetica NULL 212669615899 [{"type": "user", "content" ... pending 2026-04-08T15:47:30.676386 NULL Edit Delete
162 46 673 212661944506 prior_interaction: patient Loubna El Khamlichi rep ... Loubna El Khamlichi NULL 212661944506 [{"type": "user", "content" ... pending 2026-04-02T14:29:48.856209 NULL Edit Delete
247 40 1089 212601432675 existing_patient_status: demande de modification d ... MOUSSAOUI MARYAM NULL 212601432675 [{"type": "user", "content" ... pending 2026-04-16T11:54:36.136894 NULL Edit Delete
149 41 759 447902528267 Client asking for appointment time confirmation fo ... Majid Mohamed NULL 447902528267 [{"type": "user", "content" ... pending 2026-04-02T09:48:36.557499 NULL Edit Delete
151 46 473 212662883368 appointment: Mariam Bousba; mardi 6 du mois; 17:30 ... Mariam Bousba NULL 212662883368 [{"type": "user", "content" ... pending 2026-04-02T10:23:34.692380 NULL Edit Delete
248 40 1089 212601432675 existing_patient_status: demande de changement de ... Maryam Moussaoui NULL 212601432675 [{"type": "user", "content" ... pending 2026-04-16T11:54:48.152550 NULL Edit Delete
175 46 811 212695719609 job_inquiry: Maryem OuHmouch كتأكد أنها عندها تجرب ... Maryem OuHmouch NULL 212695719609 [{"type": "user", "content" ... pending 2026-04-03T21:52:50.404577 NULL Edit Delete
270 40 1179 212616391361 pricing: patient asks about price (service not spe ... Maryem koubi NULL 212616391361 [{"type": "bot", "content" ... pending 2026-04-23T17:35:39.551187 NULL Edit Delete
211 46 424 35054082434 urgent_pain: Meriem Mghoughi تعاني من ألم شديد وحر ... Meriem Mghoughi NULL 35054082434 [{"type": "bot", "content" ... pending 2026-04-12T20:14:17.296867 NULL Edit Delete
212 46 424 35054082434 urgent_pain: Meriem Mghoughi كتعيش ألم شديد وحريق ... Meriem Mghoughi NULL 35054082434 [{"type": "bot", "content" ... pending 2026-04-12T20:14:38.061021 NULL Edit Delete
92 46 380 212664842684 Demande de changement de rendez-vous de Misho Miro ... Misho Mironov NULL 212664842684 [{"type": "user", "content" ... pending 2026-03-13T13:21:24.179086 NULL Edit Delete
83 46 322 33601659802 Patient interested in aligners or dental braces co ... Mme El messaoudi Hayat NULL 33601659802 [{"type": "bot", "content" ... pending 2026-03-11T21:36:57.163263 NULL Edit Delete
239 46 1080 212673537434 inter_clinic: demande de participation à une étude ... Mohamed Elkhalfaoui NULL 212673537434 [{"type": "user", "content" ... pending 2026-04-15T18:43:13.125306 NULL Edit Delete
132 46 640 34612433802 Patient requests full price estimate for 4 implant ... Mohamed moniem el murabet NULL 34612433802 [{"type": "user", "content" ... pending 2026-03-29T14:17:34.242830 NULL Edit Delete
277 46 1199 447513899518 appointment: composite bonding consultation; prefe ... Mohammed Ketami NULL 447513899518 [{"type": "user", "content" ... pending 2026-04-24T10:58:17.759759 NULL Edit Delete
205 40 865 212681899515 Patient asks if Mohammed Lahyani can come today in ... Mohammed Lahyani NULL 212681899515 [{"type": "bot", "content" ... pending 2026-04-11T10:41:13.335577 NULL Edit Delete
264 46 1071 212752744027 cancellation/reschedule: Mouad Benjelloun — vendre ... Mouad Benjelloun NULL 212752744027 [{"type": "bot", "content" ... pending 2026-04-22T16:06:19.190957 NULL Edit Delete
171 47 783 221784479720 appointment: blanchiment; preferred: semaine du 15 ... Moussa NULL 221784479720 [{"type": "user", "content" ... pending 2026-04-03T11:10:29.619602 NULL Edit Delete
172 47 783 221784479720 appointment: blanchiment; preferred: 15 avril; nam ... Moussa NULL 221784479720 [{"type": "user", "content" ... pending 2026-04-03T11:10:42.553575 NULL Edit Delete
164 47 778 212646532933 consultation request: patient interested in blanch ... Moustapha NULL 212646532933 [{"type": "user", "content" ... pending 2026-04-02T17:18:32.131749 NULL Edit Delete
152 46 760 212655785239 appointment: détartrage; preferred: today; name: M ... Mr tarik NULL 212655785239 [{"type": "user", "content" ... pending 2026-04-02T10:39:03.789053 NULL Edit Delete
226 46 1002 447714209920 cancellation: Mubina Sacranie — mercredi 15 avril ... Mubina Sacranie NULL 447714209920 [{"type": "bot", "content" ... pending 2026-04-14T14:56:13.074728 NULL Edit Delete
216 46 1004 32467870347 existing_patient_status: Najlae taibi عندها جميع l ... Najlae taibi NULL 32467870347 [{"type": "user", "content" ... pending 2026-04-13T09:03:14.178961 NULL Edit Delete
106 46 449 212698866997 Annulation de rendez-vous pour Najma Zargui Najma Zargui NULL 212698866997 [{"type": "bot", "content" ... pending 2026-03-17T10:28:53.570627 NULL Edit Delete
143 47 686 221774686140 appointment: blanchiment; preferred: jeudi; name: ... Ndiome NULL 221774686140 [{"type": "user", "content" ... pending 2026-03-31T10:32:24.251821 NULL Edit Delete
90 46 350 212622306569 Appointment: traitement; preferred: Wednesday morn ... Nohaila NULL 212622306569 [{"type": "user", "content" ... pending 2026-03-13T10:52:03.611138 NULL Edit Delete
91 46 350 212622306569 Patient requests photos for Omar Ahmimed Baisar ta ... Nohaila NULL 212622306569 [{"type": "user", "content" ... pending 2026-03-13T13:01:21.390653 NULL Edit Delete
89 46 373 212614013887 Appointment: consultation; preferred: within 45 mi ... Noureddine elalaouy NULL 212614013887 [{"type": "user", "content" ... pending 2026-03-12T21:51:55.582063 NULL Edit Delete
269 46 309 212662194776 prior_interaction: patient OUSAMA sent two .ics ap ... OUSAMA NULL 212662194776 [{"type": "bot", "content" ... pending 2026-04-23T12:33:26.125809 NULL Edit Delete
176 47 813 212690505525 appointment: consultation; preferred: après-midi; ... Omar NULL 212690505525 [{"type": "user", "content" ... pending 2026-04-04T02:40:15.114967 NULL Edit Delete
136 40 654 212674754098 Appointment: unspecified treatment; preferred: Sat ... Osama Benmalek NULL 212674754098 [{"type": "user", "content" ... pending 2026-03-30T10:26:09.255384 NULL Edit Delete
254 46 568 212655380574 demande de déplacement du rendez-vous à samedi 10h ... Oumaima NULL 212655380574 [{"type": "user", "content" ... pending 2026-04-16T16:22:57.519075 NULL Edit Delete
95 46 415 31648182964 Urgent dental pain Rabab Azdad NULL 31648182964 [{"type": "user", "content" ... pending 2026-03-14T08:53:19.163410 NULL Edit Delete