id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
167 46 786 12024397778 appointment: multiple cavities, possible root cana ... Imane Bensaid NULL 12024397778 [{"type": "user", "content" ... done 2026-04-02T22:14:53.323679 2026-06-08T15:03:23.510580 NULL NULL Edit Delete
289 40 1263 15147774806 appointment: premier rendez-vous; preferred: lundi ... Nadia El khadji NULL 15147774806 [{"type": "user", "content" ... done 2026-04-26T22:00:53.277540 2026-06-22T08:48:06.624628 NULL NULL Edit Delete
373 40 1263 15147774806 existing_patient_status: patient asking about thei ... Nadia El khadji NULL 15147774806 [{"type": "user", "content" ... done 2026-05-08T14:08:01.218216 2026-06-22T08:48:06.632000 whatsapp 15147774806 Edit Delete
682 40 1263 15147774806 appointment: évaluation pour voir si le you est fa ... Benaya Zohra NULL 15147774806 [{"type": "user", "content" ... done 2026-06-19T16:48:29.013046 2026-06-22T08:48:06.639754 whatsapp 15147774806 Edit Delete
689 46 2592 15802639482 appointment: demande d'avancer le rendez-vous ... ZOUHIR Zouhitr NULL 15802639482 [{"type": "bot", "content" ... done 2026-06-20T11:57:55.343506 2026-06-21T18:52:08.982649 whatsapp 15802639482 Edit Delete
481 46 1895 16135016745 cancellation/reschedule: NAIMA Farah — vendredi 22 ... NAIMA Farah NULL 16135016745 [{"type": "bot", "content" ... pending 2026-05-22T00:39:42.551611 NULL whatsapp 16135016745 Edit Delete
514 46 2159 16725131048 urgent_pain: ألم في أحد الأسنان بعد زراعة سابقة في ... NULL NULL 16725131048 [{"type": "user", "content" ... pending 2026-05-28T01:54:38.335465 NULL whatsapp 16725131048 Edit Delete
350 46 1428 17039017162 prior_interaction: patient reports possible crack ... NULL NULL 17039017162 [{"type": "bot", "content" ... pending 2026-05-04T22:00:27.055076 NULL NULL NULL Edit Delete
464 46 1428 17039017162 prior_interaction: patient requests a payment rece ... NULL NULL 17039017162 [{"type": "user", "content" ... pending 2026-05-19T20:19:23.163723 NULL whatsapp 17039017162 Edit Delete
648 49 2501 201040949979 out_of_scope: client from Word Way is offering tra ... Ahmed Abdul-Jawad info@wordwaytranslate.com 201040949979 [{"type": "user", "content" ... pending 2026-06-14T08:08:17.548519 NULL whatsapp 201040949979 Edit Delete
460 40 1980 212600008560 eligibility: المريضة محتاجة فحص من الطبيب بسبب مشك ... Rajae elamrani NULL 212600008560 [{"type": "user", "content" ... pending 2026-05-19T11:26:11.579911 NULL whatsapp 212600008560 Edit Delete
640 40 1980 212600008560 التسعير: المريض يسأل عن ثمن استخراج الأسنان للطفل ... أمير عمرية NULL 212600008560 [{"type": "user", "content" ... pending 2026-06-12T21:26:16.828359 NULL whatsapp 212600008560 Edit Delete
687 40 1980 212600008560 existing_patient_status: السيدة رجاء العمراني كتسو ... رجاء العمراني NULL 212600008560 [{"type": "bot", "content" ... pending 2026-06-19T22:54:48.901735 NULL whatsapp 212600008560 Edit Delete
368 46 1652 212600805869 appointment: détartrage; preferred: اليوم بعد الثا ... ياسين الزهري NULL 212600805869 [{"type": "user", "content" ... pending 2026-05-08T08:21:03.521263 NULL whatsapp 212600805869 Edit Delete
638 46 2482 212601140007 appointment: consultation; preferred: نهار ثلاثاء ... israe bougroun NULL 212601140007 [{"type": "bot", "content" ... done 2026-06-12T20:35:58.639042 2026-06-12T20:59:50.673743 whatsapp 212601140007 Edit Delete
247 40 1089 212601432675 existing_patient_status: demande de modification d ... MOUSSAOUI MARYAM NULL 212601432675 [{"type": "user", "content" ... pending 2026-04-16T11:54:36.136894 NULL NULL NULL Edit Delete
248 40 1089 212601432675 existing_patient_status: demande de changement de ... Maryam Moussaoui NULL 212601432675 [{"type": "user", "content" ... pending 2026-04-16T11:54:48.152550 NULL NULL NULL Edit Delete
501 46 2111 212601486800 eligibility: بغيت نقلع ضرس العقل — patient request ... NULL NULL 212601486800 [{"type": "user", "content" ... pending 2026-05-24T13:47:16.435165 NULL whatsapp 212601486800 Edit Delete
419 41 1857 212601814195 حجز موعد للاستشارة الطبية يوم الجمعة 10:30، لكن ال ... سكينة القطوري NULL 212601814195 [{"type": "user", "content" ... pending 2026-05-14T12:52:41.104732 NULL whatsapp 212601814195 Edit Delete
425 41 1857 212601814195 cancellation/reschedule: سكينة القطوري — تأخير عن ... سكينة القطوري NULL 212601814195 [{"type": "user", "content" ... pending 2026-05-15T08:52:24.274588 NULL whatsapp 212601814195 Edit Delete
459 41 1857 212601814195 existing_patient_status: المريضة كتسول على توقيت ا ... سكينة القطوري NULL 212601814195 [{"type": "user", "content" ... pending 2026-05-19T09:06:34.903656 NULL whatsapp 212601814195 Edit Delete
84 46 324 212601946271 User inquired about payment confirmation and reque ... extract_from_user_id NULL 212601946271 [{"type": "user", "content" ... done 2026-03-11T22:42:05.217433 2026-06-19T15:06:27.696812 NULL NULL Edit Delete
101 46 387 212602366285 Client sent a bank transfer confirmation image for ... Doha Oummany NULL 212602366285 [{"type": "bot", "content" ... pending 2026-03-16T11:06:53.447341 NULL NULL NULL Edit Delete
102 46 387 212602366285 Image received: confirmation of bank transfer from ... Doha Oummany NULL 212602366285 [{"type": "bot", "content" ... pending 2026-03-16T11:07:06.319153 NULL NULL NULL Edit Delete
529 46 2193 212602433887 appointment: détartrage; preferred: demain samedi ... Douae lahrach NULL 212602433887 [{"type": "user", "content" ... pending 2026-05-29T22:59:50.317385 NULL whatsapp 212602433887 Edit Delete
367 46 1638 212602761001 urgent_pain: client reports pain and swelling at e ... NULL NULL 212602761001 [{"type": "user", "content" ... pending 2026-05-07T16:31:42.277883 NULL whatsapp 212602761001 Edit Delete
117 41 539 212602924733 Consultation request for wisdom tooth extraction; ... Sofiane Bechara NULL 212602924733 [{"type": "user", "content" ... pending 2026-03-25T13:00:14.543363 NULL NULL NULL Edit Delete
503 40 2119 212602979902 urgent_pain: التهاب اللثة عند المريض، طلب تأجيل ال ... عزيز موهوب NULL 212602979902 [{"type": "bot", "content" ... pending 2026-05-24T17:15:34.945790 NULL whatsapp 212602979902 Edit Delete
480 41 497 212602988538 existing_patient_status: المريض كيسول على الدوسي د ... الحراق NULL 212602988538 [{"type": "user", "content" ... pending 2026-05-21T22:00:11.857061 NULL whatsapp 212602988538 Edit Delete
539 46 628 212603293086 out_of_scope: Basma ZAATER طلب نسخ الفواتير — clie ... Basma ZAATER NULL 212603293086 [{"type": "user", "content" ... done 2026-06-01T08:54:29.643302 2026-06-04T14:28:52.293981 whatsapp 212603293086 Edit Delete
663 46 628 212603293086 prior_interaction: patient requests doctor explana ... NULL NULL 212603293086 [{"type": "user", "content" ... done 2026-06-15T14:50:15.963470 2026-06-15T16:28:27.632581 whatsapp 212603293086 Edit Delete
282 46 1217 212604431129 job_inquiry: prothésiste dentaire diplômée souhait ... NULL NULL 212604431129 [{"type": "user", "content" ... pending 2026-04-24T20:18:44.333478 NULL NULL NULL Edit Delete
390 40 847 212605460404 cancellation/reschedule: Malak Elhemyany — lundi 1 ... Malak Elhemyany NULL 212605460404 [{"type": "bot", "content" ... pending 2026-05-11T08:07:05.600194 NULL whatsapp 212605460404 Edit Delete
295 46 571 212607429751 prior_interaction: client a envoyé un reçu de vire ... EL IDRISSI Ilham NULL 212607429751 [{"type": "user", "content" ... done 2026-04-27T11:05:07.374655 2026-06-17T15:03:10.609435 NULL NULL Edit Delete
61 40 139 212608489968 appointment request for tomorrow at 10 AM عتيقة مرادي NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-04T14:59:21.899286 NULL NULL NULL Edit Delete
683 46 2587 212608503800 cancellation: ALAMI Saloua — lundi 22 juin 2026 à ... ALAMI Saloua NULL 212608503800 [{"type": "user", "content" ... done 2026-06-19T17:43:39.464416 2026-06-19T22:26:58.889567 whatsapp 212608503800 Edit Delete
624 40 1735 212608545095 cancellation/reschedule: ILIASS BOUTATA — كان عندو ... ILIASS BOUTATA NULL 212608545095 [{"type": "bot", "content" ... done 2026-06-10T18:16:31.542281 2026-06-10T18:17:27.979321 whatsapp 212608545095 Edit Delete
279 46 555 212608567462 prior_interaction: Mohamed Meftah — patient refere ... mohamed meftah NULL 212608567462 [{"type": "user", "content" ... pending 2026-04-24T14:47:50.556544 NULL NULL NULL Edit Delete
329 46 555 212608567462 urgent_pain: patient reports new abscess (l'ab ... NULL NULL 212608567462 [{"type": "bot", "content" ... pending 2026-05-01T20:43:12.395668 NULL NULL NULL Edit Delete
116 41 537 212608615566 pricing inquiry for dental crowns unknown NULL 212608615566 [{"type": "user", "content" ... pending 2026-03-25T10:27:43.948417 NULL NULL NULL Edit Delete
146 46 752 212610569197 eligibility: patient Ahmed Habach a perdu les dent ... Ahmed Habach NULL 212610569197 [{"type": "user", "content" ... pending 2026-04-02T07:52:32.264415 NULL NULL NULL Edit Delete
147 46 752 212610569197 high_intent_lead: demande urgente de rendez-vous p ... NULL NULL 212610569197 [{"type": "bot", "content" ... pending 2026-04-02T08:01:04.515625 NULL NULL NULL Edit Delete
99 46 436 212610586469 Patient sent an image of teeth with yellowish stai ... extract_from_user_id NULL 212610586469 [{"type": "user", "content" ... pending 2026-03-15T19:08:39.985748 NULL NULL NULL Edit Delete
597 46 2391 212610840994 urgent_pain: انتفاخ كبير فالوجه واصل حتى للعين بعد ... NULL NULL 212610840994 [{"type": "user", "content" ... done 2026-06-07T12:35:27.219663 2026-06-07T16:01:57.477825 whatsapp 212610840994 Edit Delete
603 40 2026 212611185225 سبب: المريض عيسى جراقي ينتظر تأكيد موعد هذا الأسبو ... Aissa JARRAQI NULL 212611185225 [{"type": "user", "content" ... pending 2026-06-08T14:06:06.539556 NULL whatsapp 212611185225 Edit Delete
647 46 2498 212611197326 prior_interaction: la patiente Ikram mghalghal ind ... Ikram mghalghal NULL 212611197326 [{"type": "user", "content" ... done 2026-06-13T20:16:19.713795 2026-06-13T20:19:41.483785 whatsapp 212611197326 Edit Delete
154 47 761 212611344797 appointment_request: patient interested in blanchi ... Karim sefriwi NULL 212611344797 [{"type": "user", "content" ... pending 2026-04-02T11:12:47.792088 NULL NULL NULL Edit Delete
127 46 593 212611643141 Cancellation: Imad Boulaich and Aicha Boulaich, sa ... Imad Boulaich and Aicha Boulaich NULL 212611643141 [{"type": "bot", "content" ... done 2026-03-27T15:19:09.635593 2026-06-05T15:02:59.414057 NULL NULL Edit Delete
497 46 1932 212612851818 prior_interaction: patient attended on Sunday and ... NULL NULL 212612851818 [{"type": "user", "content" ... pending 2026-05-23T22:09:23.949283 NULL whatsapp 212612851818 Edit Delete
107 41 486 212612917775 appointment request for tooth pain, preferred time ... Ayoub El Younesdi NULL 212612917775 [{"type": "user", "content" ... pending 2026-03-17T17:36:57.835306 NULL NULL NULL Edit Delete