id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
21 19 31 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:34:58.033066 2025-12-01T17:34:58.191717 Edit Delete
22 19 32 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:35:19.671704 2025-12-01T17:35:19.782573 Edit Delete
23 19 33 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:37:35.161911 2025-12-01T17:37:35.267431 Edit Delete
24 19 34 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:37:58.684240 2025-12-01T17:37:58.797636 Edit Delete
25 19 35 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:54:07.036352 2025-12-01T17:54:07.190922 Edit Delete
26 19 36 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:54:20.821356 2025-12-01T17:54:20.978936 Edit Delete
115 41 487 212661396332 User needs detailed medical explanation and has me ... LAFREIM Khouloud NULL +212612917775 [{"type": "bot", "content" ... pending 2026-03-25T09:58:22.984752 NULL Edit Delete
228 40 293 212705097342 appointment: orthodontie; preferred: tomorrow at 1 ... Houda El hamidi NULL +212672292194 [{"type": "user", "content" ... pending 2026-04-14T15:07:28.733582 NULL Edit Delete
229 40 293 212705097342 User requested callback on provided phone number unknown NULL +212672292194 [{"type": "bot", "content" ... pending 2026-04-14T15:08:52.697701 NULL Edit Delete
221 46 1015 212751174191 inter_clinic: offre prise d'empreinte numériqu ... خولة NULL 0631655516 [{"type": "user", "content" ... pending 2026-04-13T15:53:38.247571 NULL Edit Delete
167 46 786 12024397778 appointment: multiple cavities, possible root cana ... Imane Bensaid NULL 12024397778 [{"type": "user", "content" ... pending 2026-04-02T22:14:53.323679 NULL Edit Delete
70 38 0 test_user Test notification Test User test@example.com 1234567890 [] pending 2026-03-08T22:03:49.742927 NULL Edit Delete
247 40 1089 212601432675 existing_patient_status: demande de modification d ... MOUSSAOUI MARYAM NULL 212601432675 [{"type": "user", "content" ... pending 2026-04-16T11:54:36.136894 NULL Edit Delete
248 40 1089 212601432675 existing_patient_status: demande de changement de ... Maryam Moussaoui NULL 212601432675 [{"type": "user", "content" ... pending 2026-04-16T11:54:48.152550 NULL Edit Delete
84 46 324 212601946271 User inquired about payment confirmation and reque ... extract_from_user_id NULL 212601946271 [{"type": "user", "content" ... pending 2026-03-11T22:42:05.217433 NULL Edit Delete
101 46 387 212602366285 Client sent a bank transfer confirmation image for ... Doha Oummany NULL 212602366285 [{"type": "bot", "content" ... pending 2026-03-16T11:06:53.447341 NULL Edit Delete
102 46 387 212602366285 Image received: confirmation of bank transfer from ... Doha Oummany NULL 212602366285 [{"type": "bot", "content" ... pending 2026-03-16T11:07:06.319153 NULL Edit Delete
117 41 539 212602924733 Consultation request for wisdom tooth extraction; ... Sofiane Bechara NULL 212602924733 [{"type": "user", "content" ... pending 2026-03-25T13:00:14.543363 NULL Edit Delete
282 46 1217 212604431129 job_inquiry: prothésiste dentaire diplômée souhait ... NULL NULL 212604431129 [{"type": "user", "content" ... pending 2026-04-24T20:18:44.333478 NULL Edit Delete
279 46 555 212608567462 prior_interaction: Mohamed Meftah — patient refere ... mohamed meftah NULL 212608567462 [{"type": "user", "content" ... pending 2026-04-24T14:47:50.556544 NULL Edit Delete
116 41 537 212608615566 pricing inquiry for dental crowns unknown NULL 212608615566 [{"type": "user", "content" ... pending 2026-03-25T10:27:43.948417 NULL Edit Delete
146 46 752 212610569197 eligibility: patient Ahmed Habach a perdu les dent ... Ahmed Habach NULL 212610569197 [{"type": "user", "content" ... pending 2026-04-02T07:52:32.264415 NULL Edit Delete
147 46 752 212610569197 high_intent_lead: demande urgente de rendez-vous p ... NULL NULL 212610569197 [{"type": "bot", "content" ... pending 2026-04-02T08:01:04.515625 NULL Edit Delete
99 46 436 212610586469 Patient sent an image of teeth with yellowish stai ... extract_from_user_id NULL 212610586469 [{"type": "user", "content" ... pending 2026-03-15T19:08:39.985748 NULL Edit Delete
154 47 761 212611344797 appointment_request: patient interested in blanchi ... Karim sefriwi NULL 212611344797 [{"type": "user", "content" ... pending 2026-04-02T11:12:47.792088 NULL Edit Delete
127 46 593 212611643141 Cancellation: Imad Boulaich and Aicha Boulaich, sa ... Imad Boulaich and Aicha Boulaich NULL 212611643141 [{"type": "bot", "content" ... pending 2026-03-27T15:19:09.635593 NULL Edit Delete
107 41 486 212612917775 appointment request for tooth pain, preferred time ... Ayoub El Younesdi NULL 212612917775 [{"type": "user", "content" ... pending 2026-03-17T17:36:57.835306 NULL Edit Delete
108 41 486 212612917775 appointment request for urgent dental issue; prefe ... Ayoub El Younssi NULL 212612917775 [{"type": "user", "content" ... pending 2026-03-17T17:37:16.378989 NULL Edit Delete
118 40 540 212613440474 Appointment: dental consultation; preferred: March ... كوثر علواني NULL 212613440474 [{"type": "user", "content" ... pending 2026-03-25T13:32:57.186512 NULL Edit Delete
89 46 373 212614013887 Appointment: consultation; preferred: within 45 mi ... Noureddine elalaouy NULL 212614013887 [{"type": "user", "content" ... pending 2026-03-12T21:51:55.582063 NULL Edit Delete
236 46 1067 212614477234 existing_patient_status: Hidaya boulaich تسول على ... Hidaya boulaich NULL 212614477234 [{"type": "user", "content" ... pending 2026-04-15T11:15:04.791877 NULL Edit Delete
79 40 286 212616342266 appointment rescheduling request due to personal r ... الوزيرة رشيدة NULL 212616342266 [{"type": "user", "content" ... pending 2026-03-11T10:49:30.971753 NULL Edit Delete
270 40 1179 212616391361 pricing: patient asks about price (service not spe ... Maryem koubi NULL 212616391361 [{"type": "bot", "content" ... pending 2026-04-23T17:35:39.551187 NULL Edit Delete
59 40 137 212616761099 appointment request for dental care on Monday at 1 ... extract_from_user_id NULL 212616761099 [{"type": "bot", "content" ... pending 2026-03-03T17:01:56.928812 NULL Edit Delete
240 46 1081 212616770449 out_of_scope: صورة فموية فيها تصبغات وتكلسات واضحة ... NULL NULL 212616770449 [{"type": "user", "content" ... pending 2026-04-15T19:47:39.645561 NULL Edit Delete
166 46 785 212616797050 appointment: implantologie; preferred: غدا مع 9 دي ... Fatima Qouchbal NULL 212616797050 [{"type": "user", "content" ... pending 2026-04-02T21:20:13.242982 NULL Edit Delete
193 46 907 212617738812 prior_interaction: client references recent phone ... NULL NULL 212617738812 [{"type": "user", "content" ... pending 2026-04-08T17:46:50.217869 NULL Edit Delete
251 46 1094 212620305683 inter_clinic: fournisseur propose une offre d’anes ... NULL NULL 212620305683 [{"type": "user", "content" ... pending 2026-04-16T15:44:48.041451 NULL Edit Delete
262 40 1125 212620305683 non_patient: fournisseur d’anesthésie dentaire pro ... Siham NULL 212620305683 [{"type": "user", "content" ... pending 2026-04-21T10:50:44.605223 NULL Edit Delete
200 47 930 212620404931 reschedule: Achraf El kaddioui — lundi ou mardi pr ... Achraf El kaddioui NULL 212620404931 [{"type": "user", "content" ... pending 2026-04-09T18:20:47.386425 NULL Edit Delete
156 46 762 212620506365 assurance: AMO / CNSS — patient demande si le cabi ... نبيل مزوز NULL 212620506365 [{"type": "bot", "content" ... pending 2026-04-02T11:19:48.771318 NULL Edit Delete
157 46 762 212620506365 prior_interaction: نبيل مزوز يشرح وضعية CNSS/AMO د ... نبيل مزوز NULL 212620506365 [{"type": "user", "content" ... pending 2026-04-02T11:21:27.701268 NULL Edit Delete
225 46 337 212620758216 prior_interaction: patient signale indisponibilité ... JABIRI Sanaa NULL 212620758216 [{"type": "bot", "content" ... pending 2026-04-14T11:18:51.214813 NULL Edit Delete
222 46 956 212620832422 appointment: تعمير السنة؛ preferred: غدا مع 11:30 ... سناء الخقوني NULL 212620832422 [{"type": "bot", "content" ... pending 2026-04-13T19:10:29.159086 NULL Edit Delete
250 46 956 212620832422 cancellation: سناء الخقوني — غدا مع 11:30 أو 12:00 ... سناء الخقوني NULL 212620832422 [{"type": "user", "content" ... pending 2026-04-16T14:06:29.707651 NULL Edit Delete
183 41 868 212621110526 KB missing for détartrage pricing extract_from_user_id NULL 212621110526 [{"type": "user", "content" ... pending 2026-04-06T20:26:23.936368 NULL Edit Delete
90 46 350 212622306569 Appointment: traitement; preferred: Wednesday morn ... Nohaila NULL 212622306569 [{"type": "user", "content" ... pending 2026-03-13T10:52:03.611138 NULL Edit Delete
91 46 350 212622306569 Patient requests photos for Omar Ahmimed Baisar ta ... Nohaila NULL 212622306569 [{"type": "user", "content" ... pending 2026-03-13T13:01:21.390653 NULL Edit Delete
257 40 685 212622541212 تأكيد موعد: إزالة الغرز؛ الاسم: Hassania chouimer Hassania chouimer NULL 212622541212 [{"type": "bot", "content" ... pending 2026-04-18T00:41:53.420283 NULL Edit Delete
178 46 829 212626345174 appointment: تعمير الضروس (حشو الأسنان)؛ preferred ... Ferdaouss deraaoui NULL 212626345174 [{"type": "user", "content" ... pending 2026-04-04T18:24:38.989041 NULL Edit Delete