id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
70 38 0 test_user Test notification Test User test@example.com 1234567890 [] pending 2026-03-08T22:03:49.742927 NULL Edit Delete
269 46 309 212662194776 prior_interaction: patient OUSAMA sent two .ics ap ... OUSAMA NULL 212662194776 [{"type": "bot", "content" ... pending 2026-04-23T12:33:26.125809 NULL Edit Delete
202 46 912 212707606959 kb_missing: demande estimation globale — patientة ... NULL NULL 212707606959 [{"type": "bot", "content" ... pending 2026-04-10T14:39:25.078769 NULL Edit Delete
59 40 137 212616761099 appointment request for dental care on Monday at 1 ... extract_from_user_id NULL 212616761099 [{"type": "bot", "content" ... pending 2026-03-03T17:01:56.928812 NULL Edit Delete
145 47 714 212649541123 eligibility: consultation for filling spaces betwe ... unknown NULL 212649541123 [{"type": "bot", "content" ... pending 2026-03-31T22:41:36.656220 NULL Edit Delete
201 40 798 212660508700 Client asks for pricing details for nettoyage et d ... BOUALGA MARWA NULL 212660508700 [{"type": "bot", "content" ... pending 2026-04-10T13:09:51.155941 NULL Edit Delete
235 46 824 32493115049 appointment: récupération des gouttières; preferre ... Sarah Bibi NULL 32493115049 [{"type": "bot", "content" ... pending 2026-04-15T10:26:03.658665 NULL Edit Delete
104 46 447 32465760249 Patient asks for price of blanchiment and composit ... BOUSBAL Yasamine NULL 32465760249 [{"type": "bot", "content" ... pending 2026-03-16T15:54:44.579760 NULL Edit Delete
266 46 924 212667071819 eligibility: patient sent intraoral photo showing ... CHATT MARIAM NULL 212667071819 [{"type": "bot", "content" ... pending 2026-04-22T16:46:03.741728 NULL Edit Delete
225 46 337 212620758216 prior_interaction: patient signale indisponibilité ... JABIRI Sanaa NULL 212620758216 [{"type": "bot", "content" ... pending 2026-04-14T11:18:51.214813 NULL Edit Delete
106 46 449 212698866997 Annulation de rendez-vous pour Najma Zargui Najma Zargui NULL 212698866997 [{"type": "bot", "content" ... pending 2026-03-17T10:28:53.570627 NULL Edit Delete
280 46 927 212698888157 prior_interaction: إدريس ناصي كيهضر على avance لي ... إدريس ناصي NULL 212698888157 [{"type": "bot", "content" ... pending 2026-04-24T18:14:49.615288 NULL Edit Delete
101 46 387 212602366285 Client sent a bank transfer confirmation image for ... Doha Oummany NULL 212602366285 [{"type": "bot", "content" ... pending 2026-03-16T11:06:53.447341 NULL Edit Delete
102 46 387 212602366285 Image received: confirmation of bank transfer from ... Doha Oummany NULL 212602366285 [{"type": "bot", "content" ... pending 2026-03-16T11:07:06.319153 NULL Edit Delete
224 46 1008 34631883951 Le client souhaite confirmer si les produits envoy ... NULL NULL 34631883951 [{"type": "bot", "content" ... pending 2026-04-14T10:56:35.135275 NULL Edit Delete
245 46 922 212672399307 appointment: détartrage; preferred: samedi 18 avri ... Twijar Abdelhak NULL 212672399307 [{"type": "bot", "content" ... pending 2026-04-16T09:19:02.612312 NULL Edit Delete
156 46 762 212620506365 assurance: AMO / CNSS — patient demande si le cabi ... نبيل مزوز NULL 212620506365 [{"type": "bot", "content" ... pending 2026-04-02T11:19:48.771318 NULL Edit Delete
155 46 459 212665725400 prior_interaction: patient requests payment receip ... NULL NULL 212665725400 [{"type": "bot", "content" ... pending 2026-04-02T11:17:44.750341 NULL Edit Delete
187 49 879 widget_conv_1775632723173_jef3xw1qg human_request: client needs assistance with expire ... Jesica NULL Not provided (Instagram/Messenger – please request ... [{"type": "bot", "content" ... pending 2026-04-08T07:31:50.617587 NULL Edit Delete
227 46 1002 447714209920 cancellation: Aboobaker and Mubina Sacranie — teet ... Aboobaker and Mubina Sacranie NULL 447714209920 [{"type": "bot", "content" ... pending 2026-04-14T14:56:26.655286 NULL Edit Delete
226 46 1002 447714209920 cancellation: Mubina Sacranie — mercredi 15 avril ... Mubina Sacranie NULL 447714209920 [{"type": "bot", "content" ... pending 2026-04-14T14:56:13.074728 NULL Edit Delete
147 46 752 212610569197 high_intent_lead: demande urgente de rendez-vous p ... NULL NULL 212610569197 [{"type": "bot", "content" ... pending 2026-04-02T08:01:04.515625 NULL Edit Delete
223 46 1032 491728126761 appointment: consultation pour pose de facettes; p ... Hanan Ben Houssa NULL 491728126761 [{"type": "bot", "content" ... pending 2026-04-14T09:21:05.600602 NULL Edit Delete
103 46 444 212675807436 Patient asks about blanchiment dentaire price with ... SAOUDI Khaoula NULL 212675807436 [{"type": "bot", "content" ... pending 2026-03-16T14:10:56.132885 NULL Edit Delete
275 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... error 2026-04-24T10:08:37.287746 2026-04-24T10:08:37.400609 Edit Delete
258 40 460 212660224188 cancellation: INAS NAIT OUBELLA — lundi — annulati ... INAS NAIT OUBELLA NULL 212660224188 [{"type": "bot", "content" ... pending 2026-04-18T09:23:47.712444 NULL Edit Delete
238 46 935 212634357832 reschedule: ZEGGAF Redouane — souhaite déplacer le ... ZEGGAF Redouane NULL 212634357832 [{"type": "bot", "content" ... pending 2026-04-15T15:34:47.138432 NULL Edit Delete
115 41 487 212661396332 User needs detailed medical explanation and has me ... LAFREIM Khouloud NULL +212612917775 [{"type": "bot", "content" ... pending 2026-03-25T09:58:22.984752 NULL Edit Delete
230 40 876 212658037293 Client requests to reschedule appointment from Wed ... Doha Hanin NULL 212658037293 [{"type": "bot", "content" ... pending 2026-04-14T16:44:20.765819 NULL Edit Delete
127 46 593 212611643141 Cancellation: Imad Boulaich and Aicha Boulaich, sa ... Imad Boulaich and Aicha Boulaich NULL 212611643141 [{"type": "bot", "content" ... pending 2026-03-27T15:19:09.635593 NULL Edit Delete
205 40 865 212681899515 Patient asks if Mohammed Lahyani can come today in ... Mohammed Lahyani NULL 212681899515 [{"type": "bot", "content" ... pending 2026-04-11T10:41:13.335577 NULL Edit Delete
135 46 575 380634338552 طلب إرسال radiologie panoramique للمريضة Garrit Yo ... Garrit Youssra NULL 380634338552 [{"type": "bot", "content" ... pending 2026-03-30T10:18:03.160793 NULL Edit Delete
260 40 1119 212664690579 reschedule: BOUHA CHAIMAA — reporter le rendez-vou ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:12.116446 NULL Edit Delete
261 40 1119 212664690579 reschedule: BOUHA CHAIMAA — reporter le rendez-vou ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:20.921718 NULL Edit Delete
259 40 1119 212664690579 cancellation/reschedule: BOUHA CHAIMAA — reporter ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:02.986093 NULL Edit Delete
242 40 709 212628738003 Patient asking if a couronne can be done for less ... Samira Zouak NULL 212628738003 [{"type": "bot", "content" ... pending 2026-04-15T22:18:01.061666 NULL Edit Delete
184 40 860 212718820219 Client requests to reschedule appointment to Thurs ... KALT IBTISSAM NULL 212718820219 [{"type": "bot", "content" ... pending 2026-04-07T06:03:49.633213 NULL Edit Delete
215 40 994 212650267667 cancellation and rescheduling request: client want ... ANTAR HANANE NULL 212650267667 [{"type": "bot", "content" ... pending 2026-04-13T08:24:38.419174 NULL Edit Delete
270 40 1179 212616391361 pricing: patient asks about price (service not spe ... Maryem koubi NULL 212616391361 [{"type": "bot", "content" ... pending 2026-04-23T17:35:39.551187 NULL Edit Delete
264 46 1071 212752744027 cancellation/reschedule: Mouad Benjelloun — vendre ... Mouad Benjelloun NULL 212752744027 [{"type": "bot", "content" ... pending 2026-04-22T16:06:19.190957 NULL Edit Delete
192 46 756 447947516032 prior_interaction: patiente partage une ordonnance ... EL FARZAZI Samar NULL 447947516032 [{"type": "bot", "content" ... pending 2026-04-08T17:08:46.612534 NULL Edit Delete
249 46 590 212776382220 appointment: متابعة البروكرام ديال devis، إزالة ال ... اليوسفي فاطمة NULL 212776382220 [{"type": "bot", "content" ... pending 2026-04-16T12:11:56.535694 NULL Edit Delete
159 46 698 212639720917 out_of_scope: patient sent photo of dental hygiene ... NULL NULL 212639720917 [{"type": "bot", "content" ... pending 2026-04-02T12:19:57.722807 NULL Edit Delete
150 46 473 212662883368 appointment: client requests lundi (Monday) after ... NULL NULL 212662883368 [{"type": "bot", "content" ... pending 2026-04-02T10:16:29.550962 NULL Edit Delete
244 46 635 34688229166 prior_interaction: patient asks about remaining pa ... NULL NULL 34688229166 [{"type": "bot", "content" ... pending 2026-04-16T09:01:51.361032 NULL Edit Delete
163 46 636 212661205872 existing_patient_status: client requests confirmat ... NULL NULL 212661205872 [{"type": "bot", "content" ... pending 2026-04-02T14:30:06.275539 NULL Edit Delete
174 46 624 212661772945 cancellation/reschedule: كريستينا — السبت 4 أبريل ... كريستينا NULL 212661772945 [{"type": "bot", "content" ... pending 2026-04-03T21:00:45.693323 NULL Edit Delete
134 41 653 212656456936 appointment request for وردية العوالي to complete ... وردية العوالي NULL 212656456936 [{"type": "bot", "content" ... pending 2026-03-30T10:10:59.954327 NULL Edit Delete
222 46 956 212620832422 appointment: تعمير السنة؛ preferred: غدا مع 11:30 ... سناء الخقوني NULL 212620832422 [{"type": "bot", "content" ... pending 2026-04-13T19:10:29.159086 NULL Edit Delete
124 41 559 212695937420 Inquiry about orthodontic services (تقويم الأسنان ... Abdlhay NULL 212695937420 [{"type": "bot", "content" ... pending 2026-03-26T15:40:54.828581 NULL Edit Delete