id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
134 41 653 212656456936 appointment request for وردية العوالي to complete ... وردية العوالي NULL 212656456936 [{"type": "bot", "content" ... pending 2026-03-30T10:10:59.954327 NULL Edit Delete
185 41 869 212763868161 appointment request for immediate visit هدى كثير NULL 212763868161 [{"type": "user", "content" ... pending 2026-04-07T07:54:21.482559 NULL Edit Delete
156 46 762 212620506365 assurance: AMO / CNSS — patient demande si le cabi ... نبيل مزوز NULL 212620506365 [{"type": "bot", "content" ... pending 2026-04-02T11:19:48.771318 NULL Edit Delete
157 46 762 212620506365 prior_interaction: نبيل مزوز يشرح وضعية CNSS/AMO د ... نبيل مزوز NULL 212620506365 [{"type": "user", "content" ... pending 2026-04-02T11:21:27.701268 NULL Edit Delete
111 41 519 212682497658 appointment request for dental implant consultatio ... محمد بن الفقيه NULL 212682497658 [{"type": "user", "content" ... pending 2026-03-19T12:38:47.113083 NULL Edit Delete
113 41 519 212682497658 urgent appointment request for today محمد بن الفقيه NULL 212682497658 [{"type": "user", "content" ... pending 2026-03-21T12:34:09.167406 NULL Edit Delete
256 40 865 212681899515 استفسار حول ليباك ديال محمد اللحياني واش غادي يكون ... محمد اللحياني NULL 212681899515 [{"type": "user", "content" ... pending 2026-04-17T13:51:47.319387 NULL Edit Delete
60 40 140 212661427140 محمد الحليمي ينتظر متابعة بخصوص التقويم والأسنان ا ... محمد الحليمي NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-03T19:32:17.520856 NULL Edit Delete
118 40 540 212613440474 Appointment: dental consultation; preferred: March ... كوثر علواني NULL 212613440474 [{"type": "user", "content" ... pending 2026-03-25T13:32:57.186512 NULL Edit Delete
174 46 624 212661772945 cancellation/reschedule: كريستينا — السبت 4 أبريل ... كريستينا NULL 212661772945 [{"type": "bot", "content" ... pending 2026-04-03T21:00:45.693323 NULL Edit Delete
214 46 1003 212780093829 kb_missing: orthodontie — patient demande prix pou ... عزدين النقوبي NULL 212780093829 [{"type": "user", "content" ... pending 2026-04-13T01:53:17.077580 NULL Edit Delete
61 40 139 212608489968 appointment request for tomorrow at 10 AM عتيقة مرادي NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-04T14:59:21.899286 NULL Edit Delete
237 46 309 212662194776 remise_request: طلب remise (نقص 500 درهم) من آخر t ... عبد النور NULL 212662194776 [{"type": "bot", "content" ... pending 2026-04-15T13:39:53.024690 NULL Edit Delete
222 46 956 212620832422 appointment: تعمير السنة؛ preferred: غدا مع 11:30 ... سناء الخقوني NULL 212620832422 [{"type": "bot", "content" ... pending 2026-04-13T19:10:29.159086 NULL Edit Delete
250 46 956 212620832422 cancellation: سناء الخقوني — غدا مع 11:30 أو 12:00 ... سناء الخقوني NULL 212620832422 [{"type": "user", "content" ... pending 2026-04-16T14:06:29.707651 NULL Edit Delete
96 46 383 212673300720 Patient asks for a detailed comparison between  ... ريم NULL 212673300720 [{"type": "user", "content" ... pending 2026-03-14T13:04:52.828468 NULL Edit Delete
221 46 1015 212751174191 inter_clinic: offre prise d'empreinte numériqu ... خولة NULL 0631655516 [{"type": "user", "content" ... pending 2026-04-13T15:53:38.247571 NULL Edit Delete
186 41 870 212698667879 appointment request for Thursday or Friday afterno ... خديجة خروب NULL 212698667879 [{"type": "user", "content" ... pending 2026-04-07T11:37:23.426423 NULL Edit Delete
80 40 163 212688786949 appointment confirmation request for existing book ... حمزة مخلص NULL 212688786949 [{"type": "user", "content" ... pending 2026-03-11T15:23:27.398325 NULL Edit Delete
140 40 674 212703608391 Urgent dental pain and request for tooth extractio ... بلال السيوري NULL 212703608391 [{"type": "user", "content" ... pending 2026-03-30T18:03:56.045776 NULL Edit Delete
87 46 341 212667627390 Patient inquires about the readiness of their gout ... امال الشاط NULL 212667627390 [{"type": "user", "content" ... pending 2026-03-12T11:53:46.856370 NULL Edit Delete
249 46 590 212776382220 appointment: متابعة البروكرام ديال devis، إزالة ال ... اليوسفي فاطمة NULL 212776382220 [{"type": "bot", "content" ... pending 2026-04-16T12:11:56.535694 NULL Edit Delete
79 40 286 212616342266 appointment rescheduling request due to personal r ... الوزيرة رشيدة NULL 212616342266 [{"type": "user", "content" ... pending 2026-03-11T10:49:30.971753 NULL Edit Delete
93 40 366 212677386159 cancellation request احمد كريم هيلالي NULL 212677386159 [{"type": "user", "content" ... pending 2026-03-13T13:56:11.586851 NULL Edit Delete
72 40 295 212710433898 Appointment request for traitement fixe; preferred ... ابن سليمان سكينة NULL 212710433898 [{"type": "user", "content" ... pending 2026-03-10T11:09:51.092762 NULL Edit Delete
280 46 927 212698888157 prior_interaction: إدريس ناصي كيهضر على avance لي ... إدريس ناصي NULL 212698888157 [{"type": "bot", "content" ... pending 2026-04-24T18:14:49.615288 NULL Edit Delete
85 46 325 31628705389 Patient asks about removing veneers with Waterlase ... unknown NULL 31628705389 [{"type": "user", "content" ... pending 2026-03-12T02:16:41.625194 NULL Edit Delete
116 41 537 212608615566 pricing inquiry for dental crowns unknown NULL 212608615566 [{"type": "user", "content" ... pending 2026-03-25T10:27:43.948417 NULL Edit Delete
145 47 714 212649541123 eligibility: consultation for filling spaces betwe ... unknown NULL 212649541123 [{"type": "bot", "content" ... pending 2026-03-31T22:41:36.656220 NULL Edit Delete
229 40 293 212705097342 User requested callback on provided phone number unknown NULL +212672292194 [{"type": "bot", "content" ... pending 2026-04-14T15:08:52.697701 NULL Edit Delete
279 46 555 212608567462 prior_interaction: Mohamed Meftah — patient refere ... mohamed meftah NULL 212608567462 [{"type": "user", "content" ... pending 2026-04-24T14:47:50.556544 NULL Edit Delete
59 40 137 212616761099 appointment request for dental care on Monday at 1 ... extract_from_user_id NULL 212616761099 [{"type": "bot", "content" ... pending 2026-03-03T17:01:56.928812 NULL Edit Delete
84 46 324 212601946271 User inquired about payment confirmation and reque ... extract_from_user_id NULL 212601946271 [{"type": "user", "content" ... pending 2026-03-11T22:42:05.217433 NULL Edit Delete
99 46 436 212610586469 Patient sent an image of teeth with yellowish stai ... extract_from_user_id NULL 212610586469 [{"type": "user", "content" ... pending 2026-03-15T19:08:39.985748 NULL Edit Delete
121 41 544 212676042958 appointment request for tooth extraction; preferre ... extract_from_user_id NULL 212676042958 [{"type": "user", "content" ... pending 2026-03-25T20:08:09.887527 NULL Edit Delete
173 41 565 212658588656 reschedule request due to missed appointment for t ... extract_from_user_id NULL 212658588656 [{"type": "user", "content" ... pending 2026-04-03T19:41:41.930245 NULL Edit Delete
183 41 868 212621110526 KB missing for détartrage pricing extract_from_user_id NULL 212621110526 [{"type": "user", "content" ... pending 2026-04-06T20:26:23.936368 NULL Edit Delete
188 49 880 widget_conv_1775633606619_11vayise8 human_request: client explicitly asked to speak wi ... amine amine@beta.com Not provided (Instagram/Messenger – please request ... [{"type": "user", "content" ... pending 2026-04-08T07:34:12.470587 NULL Edit Delete
181 46 835 212687982734 appointment: ألم وحريق في الضرس؛ preferred: اليوم؛ ... Zineb el khaouadi NULL 212687982734 [{"type": "user", "content" ... pending 2026-04-05T08:16:48.486495 NULL Edit Delete
263 46 1132 212626533239 appointment: تعمير الضرسات؛ preferred: غدا 12h00 أ ... Zakaria Hazzaz NULL 212626533239 [{"type": "user", "content" ... pending 2026-04-22T15:52:36.578608 NULL Edit Delete
179 46 830 31685467531 kb_missing: Zaka عندو دَرْسة خاوية طاحت وباغي يعرف ... Zaka NULL 31685467531 [{"type": "user", "content" ... pending 2026-04-04T23:23:26.076273 NULL Edit Delete
238 46 935 212634357832 reschedule: ZEGGAF Redouane — souhaite déplacer le ... ZEGGAF Redouane NULL 212634357832 [{"type": "bot", "content" ... pending 2026-04-15T15:34:47.138432 NULL Edit Delete
137 41 663 212722520126 appointment request for the evening at 17:00 Youssra el lahyani NULL 212722520126 [{"type": "user", "content" ... pending 2026-03-30T12:00:29.727672 NULL Edit Delete
138 41 663 212722520126 reschedule request from 17:00 to 18:00 Youssra el lahyani NULL 212722520126 [{"type": "user", "content" ... pending 2026-03-30T12:26:37.850528 NULL Edit Delete
141 41 680 212725083708 KB missing for orthodontic braces protocol Youssra Lhnaoui NULL 212725083708 [{"type": "user", "content" ... pending 2026-03-31T06:15:33.259163 NULL Edit Delete
131 46 601 212775983275 Patient Yassine Ben Sarghin asks for an earlier ap ... Yassine Ben Sarghin NULL 212775983275 [{"type": "user", "content" ... pending 2026-03-28T07:08:28.736502 NULL Edit Delete
265 46 1139 212667744098 appointment: consultation + détartrage; preferred: ... Yannick Schulpe NULL 212667744098 [{"type": "user", "content" ... pending 2026-04-22T16:38:52.010833 NULL Edit Delete
34 31 44 33766648942 Appointment booking request Unknown Unknown 33766648942 [{"type": "user", "content" ... pending 2025-12-07T18:58:06.103706 NULL Edit Delete
105 46 466 33768552777 Patient asks about duration of implant operation a ... Unknown NULL 33768552777 [{"type": "user", "content" ... pending 2026-03-16T21:30:44.224762 NULL Edit Delete
245 46 922 212672399307 appointment: détartrage; preferred: samedi 18 avri ... Twijar Abdelhak NULL 212672399307 [{"type": "bot", "content" ... pending 2026-04-16T09:19:02.612312 NULL Edit Delete