| id |
417 |
| chatbot_id |
41 |
| conversation_id |
969 |
| user_id |
212670886196 |
| reason |
existing_patient_status: patient complaining about existing_patient_status: patient complaining about lack of response and wants written explanation from doctor about treatment plan... |
| user_name |
فاطمة السعوي |
| user_email |
NULL |
| user_phone |
212670886196 |
| conversation_messages |
[{"type": "user", "content" [{"type": "user", "content": "[voice]"}]... |
| status |
pending |
| created_at |
2026-05-14T10:41:46.315559 |
| resolved_at |
NULL |
| lead_source |
whatsapp |
| lead_source_id |
212670886196 |