id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
276 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... done 2026-04-24T10:49:36.224947 2026-06-03T07:11:20.509873 NULL NULL Edit Delete
278 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... done 2026-04-24T11:27:40.407426 2026-06-03T07:11:20.522513 NULL NULL Edit Delete
620 46 2410 31613759762 urgent_pain: patient Hassan el kandoushi requests ... Hassan el kandoushi NULL 31613759762 [{"type": "bot", "content" ... done 2026-06-10T13:37:51.152533 2026-06-10T22:20:25.262641 whatsapp 31613759762 Edit Delete
257 40 685 212622541212 تأكيد موعد: إزالة الغرز؛ الاسم: Hassania chouimer Hassania chouimer NULL 212622541212 [{"type": "bot", "content" ... pending 2026-04-18T00:41:53.420283 NULL NULL NULL Edit Delete
304 40 685 212622541212 kb_missing: طلب شهادة للعمل بعد إزالة الخيط Hassania chouimer NULL 212622541212 [{"type": "user", "content" ... pending 2026-04-28T09:20:20.397668 NULL NULL NULL Edit Delete
129 46 595 212632944296 Patient asks about dental X-ray analysis and furth ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-03-27T16:14:15.652890 NULL NULL NULL Edit Delete
130 46 595 212632944296 Client requests follow-up regarding dental X-ray a ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-03-27T16:14:31.710683 NULL NULL NULL Edit Delete
165 46 595 212632944296 prior_interaction: متابعة طلب تعبئة الضمان الاجتما ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-04-02T21:14:18.545785 NULL NULL NULL Edit Delete
372 46 1665 212684561669 existing_patient_status: Hiba benyaich signale une ... Hiba benyaich NULL 212684561669 [{"type": "user", "content" ... pending 2026-05-08T13:13:19.068802 NULL whatsapp 212684561669 Edit Delete
236 46 1067 212614477234 existing_patient_status: Hidaya boulaich تسول على ... Hidaya boulaich NULL 212614477234 [{"type": "user", "content" ... pending 2026-04-15T11:15:04.791877 NULL NULL NULL Edit Delete
228 40 293 212705097342 appointment: orthodontie; preferred: tomorrow at 1 ... Houda El hamidi NULL +212672292194 [{"type": "user", "content" ... pending 2026-04-14T15:07:28.733582 NULL NULL NULL Edit Delete
624 40 1735 212608545095 cancellation/reschedule: ILIASS BOUTATA — كان عندو ... ILIASS BOUTATA NULL 212608545095 [{"type": "bot", "content" ... done 2026-06-10T18:16:31.542281 2026-06-10T18:17:27.979321 whatsapp 212608545095 Edit Delete
258 40 460 212660224188 cancellation: INAS NAIT OUBELLA — lundi — annulati ... INAS NAIT OUBELLA NULL 212660224188 [{"type": "bot", "content" ... pending 2026-04-18T09:23:47.712444 NULL NULL NULL Edit Delete
645 46 2343 46701007588 cancellation/reschedule: Fatima ISMAEL — Thursday, ... ISMAEL Fatima NULL 46701007588 [{"type": "bot", "content" ... done 2026-06-13T18:27:19.667527 2026-06-13T18:28:22.779641 whatsapp 46701007588 Edit Delete
653 46 2343 46701007588 reschedule: ISMAEL Fatima — demande pour connaître ... ISMAEL Fatima NULL 46701007588 [{"type": "bot", "content" ... done 2026-06-14T19:38:39.230295 2026-06-15T09:15:16.172671 whatsapp 46701007588 Edit Delete
426 41 1882 34607455372 existing_patient_status: patient asking for clinic ... Ikram el akhal NULL 34607455372 [{"type": "user", "content" ... pending 2026-05-15T10:08:44.308516 NULL whatsapp 34607455372 Edit Delete
427 41 1882 34607455372 urgent_pain: patient عندها حريق بزاف وسبق بدات مع ... Ikram el akhal NULL 34607455372 [{"type": "bot", "content" ... pending 2026-05-15T10:09:19.690039 NULL whatsapp 34607455372 Edit Delete
647 46 2498 212611197326 prior_interaction: la patiente Ikram mghalghal ind ... Ikram mghalghal NULL 212611197326 [{"type": "user", "content" ... done 2026-06-13T20:16:19.713795 2026-06-13T20:19:41.483785 whatsapp 212611197326 Edit Delete
392 41 1729 34612414907 pricing: patient asks about prothèse fixée (fixed ... Ilias Katir touihar NULL 34612414907 [{"type": "user", "content" ... pending 2026-05-11T09:51:07.755351 NULL whatsapp 34612414907 Edit Delete
127 46 593 212611643141 Cancellation: Imad Boulaich and Aicha Boulaich, sa ... Imad Boulaich and Aicha Boulaich NULL 212611643141 [{"type": "bot", "content" ... done 2026-03-27T15:19:09.635593 2026-06-05T15:02:59.414057 NULL NULL Edit Delete
167 46 786 12024397778 appointment: multiple cavities, possible root cana ... Imane Bensaid NULL 12024397778 [{"type": "user", "content" ... done 2026-04-02T22:14:53.323679 2026-06-08T15:03:23.510580 NULL NULL Edit Delete
94 46 384 33766770230 Patient Imane Ftouh requests appointment cancellat ... Imane Ftouh NULL 33766770230 [{"type": "user", "content" ... pending 2026-03-13T16:23:46.489846 NULL NULL NULL Edit Delete
109 41 499 212650374528 appointment request for orthodontics consultation Imane Zeyani NULL 212650374528 [{"type": "user", "content" ... pending 2026-03-18T02:16:49.808162 NULL NULL NULL Edit Delete
268 40 1045 212773211639 eligibility: patient asks if c'est possible de ... Imcharen Saad NULL 212773211639 [{"type": "bot", "content" ... pending 2026-04-23T09:44:10.246781 NULL NULL NULL Edit Delete
714 46 1008 34631883951 appointment: بنتها Iness el kouaz عندها بداية تسوس ... Iness el kouaz NULL 34631883951 [{"type": "bot", "content" ... done 2026-06-23T10:24:02.783105 2026-06-23T10:29:22.955624 whatsapp 34631883951 Edit Delete
225 46 337 212620758216 prior_interaction: patient signale indisponibilité ... JABIRI Sanaa NULL 212620758216 [{"type": "bot", "content" ... done 2026-04-14T11:18:51.214813 2026-06-05T14:24:29.034949 NULL NULL Edit Delete
389 46 337 212620758216 information: patiente JABIRI Sanaa sera absente ho ... JABIRI Sanaa NULL 212620758216 [{"type": "bot", "content" ... done 2026-05-11T07:15:12.903327 2026-06-05T14:24:29.052170 whatsapp 212620758216 Edit Delete
475 40 2025 212682075451 cancellation: demande de report de rendez-vous pou ... JEAOUANI HAMZA NULL 212682075451 [{"type": "bot", "content" ... pending 2026-05-21T09:30:31.702880 NULL whatsapp 212682075451 Edit Delete
139 46 577 212673365032 Annulation : JONATHEN Mr, lundi 30 mars 2026 à 16: ... JONATHEN Mr NULL 212673365032 [{"type": "user", "content" ... pending 2026-03-30T12:58:10.831704 NULL NULL NULL Edit Delete
354 46 1562 212697541125 eligibility: patient describes pain, bad smell, an ... Jaber NULL 212697541125 [{"type": "user", "content" ... done 2026-05-05T19:56:58.066174 2026-06-03T13:31:26.333723 whatsapp 212697541125 Edit Delete
520 46 2137 212657982969 urgent_pain: حالة عاجلة جداً — طلب موعد في الساعة ... Jaber ben abdellah NULL 212657982969 [{"type": "bot", "content" ... pending 2026-05-29T00:38:03.485704 NULL whatsapp 212657982969 Edit Delete
170 47 796 212707750460 cancellation/reschedule: Jboua Mohamed — demain 11 ... Jboua Mohamed NULL 212707750460 [{"type": "user", "content" ... pending 2026-04-03T10:59:00.380273 NULL NULL NULL Edit Delete
731 46 2729 212669961729 eligibility: patient visiting Tangier with broken ... Jennifer NULL 212669961729 [{"type": "user", "content" ... pending 2026-06-26T10:58:03.164711 NULL whatsapp 212669961729 Edit Delete
187 49 879 widget_conv_1775632723173_jef3xw1qg human_request: client needs assistance with expire ... Jesica NULL Not provided (Instagram/Messenger – please request ... [{"type": "bot", "content" ... pending 2026-04-08T07:31:50.617587 NULL NULL NULL Edit Delete
184 40 860 212718820219 Client requests to reschedule appointment to Thurs ... KALT IBTISSAM NULL 212718820219 [{"type": "bot", "content" ... pending 2026-04-07T06:03:49.633213 NULL NULL NULL Edit Delete
451 46 1332 212615337068 cancellation/reschedule: KICHCHA Chaimae — demande ... KICHCHA Chaimae NULL 212615337068 [{"type": "bot", "content" ... done 2026-05-18T10:46:23.656362 2026-06-17T15:04:21.826994 whatsapp 212615337068 Edit Delete
314 40 1179 212616391361 kb_missing: سؤال حول واش إزالة السلك من الضرسة داخ ... KOUBI MARYEM NULL 212616391361 [{"type": "user", "content" ... pending 2026-04-29T19:04:53.547519 NULL NULL NULL Edit Delete
702 46 2642 ig:599339526587164:1928303047856600 appointment: traitement des gencives; preferred: a ... Kaoutar el gharbawi NULL 0722096557 [{"type": "user", "content" ... pending 2026-06-22T11:10:40.234410 NULL instagram ig:599339526587164:1928303047856600 Edit Delete
510 46 2146 31636284678 existing_patient_status: patient reports tooth bro ... Karim seddiki NULL 31636284678 [{"type": "user", "content" ... pending 2026-05-27T08:32:58.003425 NULL whatsapp 31636284678 Edit Delete
154 47 761 212611344797 appointment_request: patient interested in blanchi ... Karim sefriwi NULL 212611344797 [{"type": "user", "content" ... pending 2026-04-02T11:12:47.792088 NULL NULL NULL Edit Delete
148 41 758 212766823627 appointment request for today at 13:30 Kawtar Kassas NULL 212766823627 [{"type": "user", "content" ... pending 2026-04-02T09:37:13.705943 NULL NULL NULL Edit Delete
81 46 320 212684391355 Appointment request for Monday morning; patient na ... Khadija Bounif NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:09.804353 NULL NULL NULL Edit Delete
340 46 1389 212750080411 prior_interaction: patient Khalid El Aissaoui requ ... Khalid El Aissaoui NULL 212750080411 [{"type": "bot", "content" ... pending 2026-05-03T15:18:57.866958 NULL NULL NULL Edit Delete
438 46 1921 33758384386 eligibility: patient asks about timing for tooth e ... Khalida El Barbari NULL 33758384386 [{"type": "bot", "content" ... pending 2026-05-16T16:32:24.476536 NULL whatsapp 33758384386 Edit Delete
616 46 2097 447803768678 appointment: استشارة لتنظيف الأسنان; preferred: أق ... Khawlah Zaman NULL 447803768678 [{"type": "user", "content" ... done 2026-06-09T19:00:05.284378 2026-06-09T19:38:49.398054 whatsapp 447803768678 Edit Delete
617 46 2097 447803768678 appointment: détartrage (teeth cleaning); preferre ... Khawlah Zaman NULL 447803768678 [{"type": "bot", "content" ... done 2026-06-09T19:06:37.297224 2026-06-09T19:38:49.411236 whatsapp 447803768678 Edit Delete
493 46 2097 447803768678 appointment: teeth cleaning; preferred: 12th June; ... Khawlah zaman NULL 447803768678 [{"type": "user", "content" ... done 2026-05-23T15:06:38.531264 2026-06-09T19:38:49.370778 whatsapp 447803768678 Edit Delete
115 41 487 212661396332 User needs detailed medical explanation and has me ... LAFREIM Khouloud NULL +212612917775 [{"type": "bot", "content" ... done 2026-03-25T09:58:22.984752 2026-06-25T16:58:42.198435 NULL NULL Edit Delete
578 40 1762 212632465230 cancellation/reschedule: LAKHOUIRI SAMIRA — الجمعة ... LAKHOUIRI SAMIRA NULL 212632465230 [{"type": "user", "content" ... done 2026-06-04T19:52:44.942599 2026-06-05T09:15:21.700354 whatsapp 212632465230 Edit Delete
671 40 1762 212632465230 cancellation/reschedule: LAKHOUIRI SAMIRA — jeudi ... LAKHOUIRI SAMIRA NULL 212632465230 [{"type": "bot", "content" ... pending 2026-06-17T19:18:20.135866 NULL whatsapp 212632465230 Edit Delete