id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
318 46 396 212656013933 urgent_pain: client reports pain in multiple place ... NULL NULL 212656013933 [{"type": "bot", "content" ... pending 2026-04-30T11:56:46.774697 NULL NULL NULL Edit Delete
319 46 396 212656013933 urgent_pain: client reports pain in multiple place ... NULL NULL 212656013933 [{"type": "user", "content" ... pending 2026-04-30T11:56:56.427808 NULL NULL NULL Edit Delete
322 46 309 212662194776 inter_clinic: 3D labo request — client sent STL fi ... NULL NULL 212662194776 [{"type": "user", "content" ... done 2026-04-30T17:15:11.159416 2026-06-22T11:19:33.092419 NULL NULL Edit Delete
323 46 410 212704824077 urgent_pain: severe burning pain in tooth — patien ... NULL NULL 212704824077 [{"type": "user", "content" ... done 2026-04-30T20:28:45.271052 2026-06-17T13:21:07.750871 NULL NULL Edit Delete
326 46 1371 212702675082 prior_interaction: سؤال بخصوص CNSS والتركيب ديال ا ... NULL NULL 212702675082 [{"type": "user", "content" ... pending 2026-05-01T13:42:47.654065 NULL NULL NULL Edit Delete
327 46 665 212622644097 billing: طلب فاتورة شهر أبريل + طلب نقص مبلغ Somva ... NULL NULL 212622644097 [{"type": "bot", "content" ... done 2026-05-01T16:52:48.627379 2026-06-04T10:18:52.013398 NULL NULL Edit Delete
329 46 555 212608567462 urgent_pain: patient reports new abscess (l'ab ... NULL NULL 212608567462 [{"type": "bot", "content" ... pending 2026-05-01T20:43:12.395668 NULL NULL NULL Edit Delete
331 46 309 212662194776 inter_clinic: demande impression document STL — cl ... NULL NULL 212662194776 [{"type": "user", "content" ... done 2026-05-02T11:03:28.573216 2026-06-22T11:19:33.103075 NULL NULL Edit Delete
332 46 1093 212661115188 cancellation/reschedule: report au lundi prochain ... NULL NULL 212661115188 [{"type": "bot", "content" ... pending 2026-05-02T11:04:38.651148 NULL NULL NULL Edit Delete
334 46 624 212661772945 prior_interaction: client confirms direct discussi ... NULL NULL 212661772945 [{"type": "bot", "content" ... done 2026-05-02T11:28:56.931192 2026-06-17T15:06:40.285521 NULL NULL Edit Delete
335 46 1360 31687757612 urgent_pain: patient reports severe pain and burni ... NULL NULL 31687757612 [{"type": "bot", "content" ... pending 2026-05-02T18:32:04.322879 NULL NULL NULL Edit Delete
336 46 1403 33766583113 urgent_pain: patient requests urgent wisdom tooth ... NULL NULL 33766583113 [{"type": "user", "content" ... pending 2026-05-02T22:35:11.379952 NULL NULL NULL Edit Delete
338 46 549 212665656552 appointment: contrôle après extraction; preferred: ... NULL NULL 212665656552 [{"type": "user", "content" ... pending 2026-05-03T10:09:23.095210 NULL NULL NULL Edit Delete
339 46 1425 212699853524 prior_interaction: patient references previous pho ... NULL NULL 212699853524 [{"type": "user", "content" ... pending 2026-05-03T12:14:32.886311 NULL NULL NULL Edit Delete
341 46 1430 447386806146 eligibility: patient lost a filling while eating — ... NULL NULL 447386806146 [{"type": "user", "content" ... pending 2026-05-03T16:12:30.419487 NULL NULL NULL Edit Delete
342 46 1432 212684696096 cancellation/reschedule: report de rendez-vous de ... NULL NULL 212684696096 [{"type": "user", "content" ... pending 2026-05-03T19:07:29.850613 NULL NULL NULL Edit Delete
348 46 1486 34692513634 kb_missing: patient requests 2 composite veneers ( ... NULL NULL 34692513634 [{"type": "bot", "content" ... pending 2026-05-04T16:16:29.647836 NULL NULL NULL Edit Delete
349 46 1505 212626856897 urgent_pain: ألم شديد في الضرس — المريضة كتطلب تشو ... NULL NULL 212626856897 [{"type": "user", "content" ... pending 2026-05-04T19:23:30.423493 NULL NULL NULL Edit Delete
350 46 1428 17039017162 prior_interaction: patient reports possible crack ... NULL NULL 17039017162 [{"type": "bot", "content" ... pending 2026-05-04T22:00:27.055076 NULL NULL NULL Edit Delete
358 46 1583 212658990708 urgent_pain: طلب موعد مستعجل لجوج دراري عندهم ألم ... NULL NULL 212658990708 [{"type": "bot", "content" ... pending 2026-05-06T13:24:14.197732 NULL whatsapp 212658990708 Edit Delete
360 46 1593 212639069462 prior_interaction: patient spoke with doctor about ... NULL NULL 212639069462 [{"type": "user", "content" ... done 2026-05-06T13:56:09.531764 2026-06-22T15:07:24.676502 whatsapp 212639069462 Edit Delete
361 46 567 212655637602 prior_interaction: ولي أمر كيتكلم على علاج تقويمي ... NULL NULL 212655637602 [{"type": "bot", "content" ... done 2026-05-06T18:04:08.535916 2026-06-15T13:16:33.230789 whatsapp 212655637602 Edit Delete
362 46 567 212655637602 prior_interaction: patient complains about lack of ... NULL NULL 212655637602 [{"type": "bot", "content" ... done 2026-05-06T18:04:29.293490 2026-06-15T13:16:33.246288 whatsapp 212655637602 Edit Delete
363 46 1619 212777949906 inter_clinic: offre professionnelle MedFlow — prop ... NULL NULL 212777949906 [{"type": "user", "content" ... pending 2026-05-07T08:04:48.276375 NULL whatsapp 212777949906 Edit Delete
364 46 1619 212777949906 inter_clinic: proposition commerciale MedFlow — qu ... NULL NULL 212777949906 [{"type": "bot", "content" ... pending 2026-05-07T08:05:25.734110 NULL whatsapp 212777949906 Edit Delete
365 46 1304 212779586623 urgent_pain: patient in severe pain, suspects need ... NULL NULL 212779586623 [{"type": "bot", "content" ... pending 2026-05-07T13:48:16.670082 NULL whatsapp 212779586623 Edit Delete
367 46 1638 212602761001 urgent_pain: client reports pain and swelling at e ... NULL NULL 212602761001 [{"type": "user", "content" ... pending 2026-05-07T16:31:42.277883 NULL whatsapp 212602761001 Edit Delete
374 46 608 212680428758 prior_interaction: message pour Chaimae — consigne ... NULL NULL 212680428758 [{"type": "bot", "content" ... done 2026-05-08T19:10:02.888840 2026-06-03T10:32:46.710526 whatsapp 212680428758 Edit Delete
378 46 1688 68987740010 urgent_pain: début de rage de dent — douleur denta ... NULL NULL 68987740010 [{"type": "user", "content" ... pending 2026-05-09T09:30:26.119101 NULL whatsapp 68987740010 Edit Delete
381 46 1706 212634265850 eligibility: سؤال حول إمكانية قلع الضرس لسيدة حامل ... NULL NULL 212634265850 [{"type": "user", "content" ... pending 2026-05-09T22:51:31.277518 NULL whatsapp 212634265850 Edit Delete
383 46 1710 212715908035 eligibility: patient wants to treat 4 front teeth ... NULL NULL 212715908035 [{"type": "user", "content" ... pending 2026-05-10T04:17:11.621612 NULL whatsapp 212715908035 Edit Delete
384 46 1240 33607896150 cancellation: annulation du rendez-vous du 18 avri ... NULL NULL 33607896150 [{"type": "bot", "content" ... done 2026-05-10T10:00:26.882157 2026-06-11T19:04:19.140015 whatsapp 33607896150 Edit Delete
385 46 1714 212669703314 urgent_pain: patient reports severe burning pain i ... NULL NULL 212669703314 [{"type": "user", "content" ... pending 2026-05-10T12:44:53.758427 NULL whatsapp 212669703314 Edit Delete
386 46 1230 212664339306 cancellation/reschedule: demande de report au vend ... NULL NULL 212664339306 [{"type": "bot", "content" ... done 2026-05-10T16:01:40.154071 2026-06-15T10:37:49.131543 whatsapp 212664339306 Edit Delete
393 46 1304 212779586623 existing_patient_status: patient asks if their cro ... NULL NULL 212779586623 [{"type": "bot", "content" ... pending 2026-05-11T10:51:14.001607 NULL whatsapp 212779586623 Edit Delete
394 46 1737 212661088751 inter_clinic: société أرسلت كاتالوغ وعرضت خدماتها ... NULL NULL 212661088751 [{"type": "user", "content" ... pending 2026-05-11T11:00:23.122931 NULL whatsapp 212661088751 Edit Delete
397 46 1744 212713678182 job_inquiry: candidate proposes herself pour un po ... NULL NULL 212713678182 [{"type": "bot", "content" ... pending 2026-05-11T13:28:41.439409 NULL whatsapp 212713678182 Edit Delete
398 46 1745 212614977040 prior_interaction: patient says they already sent ... NULL NULL 212614977040 [{"type": "user", "content" ... pending 2026-05-11T13:51:00.815740 NULL whatsapp 212614977040 Edit Delete
401 46 592 212682409696 prior_interaction: demande de date du prochain ren ... NULL NULL 212682409696 [{"type": "bot", "content" ... done 2026-05-11T15:31:00.487062 2026-06-05T15:03:53.064098 whatsapp 212682409696 Edit Delete
403 46 1774 212684361957 urgent_pain: client reports pain in wisdom tooth ( ... NULL NULL 212684361957 [{"type": "user", "content" ... pending 2026-05-12T01:32:20.922225 NULL whatsapp 212684361957 Edit Delete
414 46 1836 212665929430 طلب تخفيض الثمن وموعد radio panoramique؛ الوقت الم ... NULL NULL 212665929430 [{"type": "user", "content" ... pending 2026-05-13T19:55:26.183053 NULL whatsapp 212665929430 Edit Delete
415 46 1838 212720553640 job_inquiry: candidate interested in job opportuni ... NULL NULL 212720553640 [{"type": "user", "content" ... pending 2026-05-13T21:12:30.736085 NULL whatsapp 212720553640 Edit Delete
422 46 1863 212619943383 urgent_pain: ألم شديد في ضرس العقل مع الإحساس بالت ... NULL NULL 212619943383 [{"type": "user", "content" ... pending 2026-05-14T16:00:40.704021 NULL whatsapp 212619943383 Edit Delete
423 46 1870 212613889859 urgent_pain: طفلة عندها 6 سنين كتشكّي من ألم وحريق ... NULL NULL 212613889859 [{"type": "user", "content" ... pending 2026-05-14T18:57:53.989225 NULL whatsapp 212613889859 Edit Delete
432 46 1896 34690907611 urgent_pain: انتفاخ في اللثة العلوية عند طفل عمره ... NULL NULL 34690907611 [{"type": "user", "content" ... pending 2026-05-15T15:51:13.290910 NULL whatsapp 34690907611 Edit Delete
434 46 1911 212786878065 inter_clinic: proposition de démo site web pour le ... NULL NULL 212786878065 [{"type": "user", "content" ... pending 2026-05-15T21:18:24.188405 NULL whatsapp 212786878065 Edit Delete
435 46 1913 447701099005 availability: consultation — client requests avail ... NULL NULL 447701099005 [{"type": "user", "content" ... pending 2026-05-16T07:01:44.864437 NULL whatsapp 447701099005 Edit Delete
437 46 1921 33758384386 eligibility: patient asks about timing for tooth e ... NULL NULL 33758384386 [{"type": "user", "content" ... pending 2026-05-16T16:32:15.278519 NULL whatsapp 33758384386 Edit Delete
440 46 1923 212634454524 urgent_pain: patient reports severe pain in a prev ... NULL NULL 212634454524 [{"type": "user", "content" ... pending 2026-05-16T21:21:50.934470 NULL whatsapp 212634454524 Edit Delete
441 46 1928 212640435648 urgent_pain: الم شديد في الأسنان — المريض يعاني من ... NULL NULL 212640435648 [{"type": "user", "content" ... pending 2026-05-17T11:35:01.145921 NULL whatsapp 212640435648 Edit Delete