id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
179 46 830 31685467531 kb_missing: Zaka عندو دَرْسة خاوية طاحت وباغي يعرف ... Zaka NULL 31685467531 [{"type": "user", "content" ... pending 2026-04-04T23:23:26.076273 NULL NULL NULL Edit Delete
696 46 2626 3547877079 appointment: dental veneers; preferred: as soon as ... Zakaria NULL 3547877079 [{"type": "user", "content" ... pending 2026-06-21T13:11:33.435805 NULL whatsapp 3547877079 Edit Delete
263 46 1132 212626533239 appointment: تعمير الضرسات؛ preferred: غدا 12h00 أ ... Zakaria Hazzaz NULL 212626533239 [{"type": "user", "content" ... pending 2026-04-22T15:52:36.578608 NULL NULL NULL Edit Delete
181 46 835 212687982734 appointment: ألم وحريق في الضرس؛ preferred: اليوم؛ ... Zineb el khaouadi NULL 212687982734 [{"type": "user", "content" ... pending 2026-04-05T08:16:48.486495 NULL NULL NULL Edit Delete
188 49 880 widget_conv_1775633606619_11vayise8 human_request: client explicitly asked to speak wi ... amine amine@beta.com Not provided (Instagram/Messenger – please request ... [{"type": "user", "content" ... pending 2026-04-08T07:34:12.470587 NULL NULL NULL Edit Delete
564 40 2314 212708088596 السبب: appointment: استشارة تشخيصية؛ المفضل: لا تو ... amine laayoun NULL 212708088596 [{"type": "user", "content" ... pending 2026-06-03T09:42:27.615529 NULL whatsapp 212708088596 Edit Delete
302 40 1162 212664116954 existing_patient_status: patient asking about trea ... anouar elfarouki NULL 212664116954 [{"type": "bot", "content" ... pending 2026-04-27T15:40:47.715544 NULL NULL NULL Edit Delete
407 40 1162 212664116954 existing_patient_status: patient asking about trea ... anouar elfarouki NULL 212664116954 [{"type": "bot", "content" ... pending 2026-05-12T10:13:58.503496 NULL whatsapp 212664116954 Edit Delete
59 40 137 212616761099 appointment request for dental care on Monday at 1 ... extract_from_user_id NULL 212616761099 [{"type": "bot", "content" ... done 2026-03-03T17:01:56.928812 2026-06-15T09:17:23.918488 NULL NULL Edit Delete
84 46 324 212601946271 User inquired about payment confirmation and reque ... extract_from_user_id NULL 212601946271 [{"type": "user", "content" ... done 2026-03-11T22:42:05.217433 2026-06-19T15:06:27.696812 NULL NULL Edit Delete
99 46 436 212610586469 Patient sent an image of teeth with yellowish stai ... extract_from_user_id NULL 212610586469 [{"type": "user", "content" ... pending 2026-03-15T19:08:39.985748 NULL NULL NULL Edit Delete
121 41 544 212676042958 appointment request for tooth extraction; preferre ... extract_from_user_id NULL 212676042958 [{"type": "user", "content" ... pending 2026-03-25T20:08:09.887527 NULL NULL NULL Edit Delete
173 41 565 212658588656 reschedule request due to missed appointment for t ... extract_from_user_id NULL 212658588656 [{"type": "user", "content" ... pending 2026-04-03T19:41:41.930245 NULL NULL NULL Edit Delete
183 41 868 212621110526 KB missing for détartrage pricing extract_from_user_id NULL 212621110526 [{"type": "user", "content" ... pending 2026-04-06T20:26:23.936368 NULL NULL NULL Edit Delete
428 41 1805 212711499954 kb_missing: client shared banking document and voi ... hind kharraki NULL 212711499954 [{"type": "user", "content" ... pending 2026-05-15T11:42:30.395051 NULL whatsapp 212711499954 Edit Delete
638 46 2482 212601140007 appointment: consultation; preferred: نهار ثلاثاء ... israe bougroun NULL 212601140007 [{"type": "bot", "content" ... done 2026-06-12T20:35:58.639042 2026-06-12T20:59:50.673743 whatsapp 212601140007 Edit Delete
279 46 555 212608567462 prior_interaction: Mohamed Meftah — patient refere ... mohamed meftah NULL 212608567462 [{"type": "user", "content" ... pending 2026-04-24T14:47:50.556544 NULL NULL NULL Edit Delete
546 46 1583 212658990708 prior_interaction: نابل كيأكد أنه سبق له داز عندكم ... nabil NULL 212658990708 [{"type": "bot", "content" ... pending 2026-06-01T12:41:17.226150 NULL whatsapp 212658990708 Edit Delete
549 40 2286 ig:1126507554064860:1151401543838626 appointment: détartrage et appareil dentaire; pref ... non fourni (à demander si possible) NULL 0725121684 [{"type": "user", "content" ... pending 2026-06-01T15:10:30.791498 NULL instagram ig:1126507554064860:1151401543838626 Edit Delete
527 46 2169 212660085527 prior_interaction: المريضة راسلتنا بخصوص وثيقة (20 ... rachida saoud NULL 212660085527 [{"type": "bot", "content" ... pending 2026-05-29T17:41:12.666912 NULL whatsapp 212660085527 Edit Delete
85 46 325 31628705389 Patient asks about removing veneers with Waterlase ... unknown NULL 31628705389 [{"type": "user", "content" ... pending 2026-03-12T02:16:41.625194 NULL NULL NULL Edit Delete
116 41 537 212608615566 pricing inquiry for dental crowns unknown NULL 212608615566 [{"type": "user", "content" ... pending 2026-03-25T10:27:43.948417 NULL NULL NULL Edit Delete
145 47 714 212649541123 eligibility: consultation for filling spaces betwe ... unknown NULL 212649541123 [{"type": "bot", "content" ... pending 2026-03-31T22:41:36.656220 NULL NULL NULL Edit Delete
229 40 293 212705097342 User requested callback on provided phone number unknown NULL +212672292194 [{"type": "bot", "content" ... pending 2026-04-14T15:08:52.697701 NULL NULL NULL Edit Delete
544 40 843 212672801636 remise_request: المريضة كتطلب تبلغو الطبيب أنها ما ... آية تقني NULL 212672801636 [{"type": "bot", "content" ... pending 2026-06-01T11:53:09.544873 NULL whatsapp 212672801636 Edit Delete
634 46 2472 212631770918 appointment: consultation تقويم الأسنان; preferred ... أدم NULL 212631770918 [{"type": "bot", "content" ... done 2026-06-12T00:13:30.360386 2026-06-12T11:49:37.710483 whatsapp 212631770918 Edit Delete
640 40 1980 212600008560 التسعير: المريض يسأل عن ثمن استخراج الأسنان للطفل ... أمير عمرية NULL 212600008560 [{"type": "user", "content" ... pending 2026-06-12T21:26:16.828359 NULL whatsapp 212600008560 Edit Delete
552 46 2291 34670845179 appointment: détartrage (غسل الأسنان من الجير); pr ... أنس السبيعي NULL 34670845179 [{"type": "user", "content" ... done 2026-06-01T19:47:18.892166 2026-06-04T15:05:02.981577 whatsapp 34670845179 Edit Delete
280 46 927 212698888157 prior_interaction: إدريس ناصي كيهضر على avance لي ... إدريس ناصي NULL 212698888157 [{"type": "bot", "content" ... done 2026-04-24T18:14:49.615288 2026-06-08T15:03:49.094590 NULL NULL Edit Delete
496 40 2105 212630662289 appointment: كونترول ديال ليباغ; preferred: نهار ا ... إسلام البهجة NULL 212630662289 [{"type": "user", "content" ... pending 2026-05-23T22:00:43.154616 NULL whatsapp 212630662289 Edit Delete
699 40 2634 212672821205 cancellation/reschedule: Ibtisam Kaltaf — reschedu ... ابتسام Kaltaf NULL 212672821205 [{"type": "user", "content" ... done 2026-06-22T08:19:26.160542 2026-06-22T09:26:44.152072 whatsapp 212672821205 Edit Delete
72 40 295 212710433898 Appointment request for traitement fixe; preferred ... ابن سليمان سكينة NULL 212710433898 [{"type": "user", "content" ... pending 2026-03-10T11:09:51.092762 NULL NULL NULL Edit Delete
93 40 366 212677386159 cancellation request احمد كريم هيلالي NULL 212677386159 [{"type": "user", "content" ... pending 2026-03-13T13:56:11.586851 NULL NULL NULL Edit Delete
472 41 1339 212688945634 existing_patient_status: السيدة أسماء كتسول على ال ... اسماء قصاص NULL 212688945634 [{"type": "user", "content" ... pending 2026-05-20T18:50:47.935932 NULL whatsapp 212688945634 Edit Delete
480 41 497 212602988538 existing_patient_status: المريض كيسول على الدوسي د ... الحراق NULL 212602988538 [{"type": "user", "content" ... pending 2026-05-21T22:00:11.857061 NULL whatsapp 212602988538 Edit Delete
508 40 2118 212753945983 cancellation: السيدة المرابط ملاك ماقدراتش تحضر لل ... المرابط ملاك NULL 212753945983 [{"type": "bot", "content" ... pending 2026-05-25T14:43:00.321806 NULL whatsapp 212753945983 Edit Delete
79 40 286 212616342266 appointment rescheduling request due to personal r ... الوزيرة رشيدة NULL 212616342266 [{"type": "user", "content" ... pending 2026-03-11T10:49:30.971753 NULL NULL NULL Edit Delete
249 46 590 212776382220 appointment: متابعة البروكرام ديال devis، إزالة ال ... اليوسفي فاطمة NULL 212776382220 [{"type": "bot", "content" ... pending 2026-04-16T12:11:56.535694 NULL NULL NULL Edit Delete
87 46 341 212667627390 Patient inquires about the readiness of their gout ... امال الشاط NULL 212667627390 [{"type": "user", "content" ... done 2026-03-12T11:53:46.856370 2026-06-22T10:24:09.345216 NULL NULL Edit Delete
686 46 2608 212702219394 appointment: تركيب سلك (orthodontie)؛ preferred: غ ... بشرى البغوري NULL 212702219394 [{"type": "user", "content" ... done 2026-06-19T21:29:20.550745 2026-06-19T22:26:14.623805 whatsapp 212702219394 Edit Delete
140 40 674 212703608391 Urgent dental pain and request for tooth extractio ... بلال السيوري NULL 212703608391 [{"type": "user", "content" ... pending 2026-03-30T18:03:56.045776 NULL NULL NULL Edit Delete
538 40 674 212703608391 eligibility: بلال السيوري بغى يصلح les bagues بعد ... بلال السيوري NULL 212703608391 [{"type": "user", "content" ... pending 2026-05-31T22:52:06.149449 NULL whatsapp 212703608391 Edit Delete
541 40 674 212703608391 appointment: ضرس مهرس؛ preferred: اليوم أي وقت؛ na ... بلال السيوري NULL 212703608391 [{"type": "bot", "content" ... pending 2026-06-01T09:34:17.023324 NULL whatsapp 212703608391 Edit Delete
619 40 955 212705992901 appointment: تزيار التقويم; preferred: الجمعة 12 ي ... حسناء الداودي NULL 212705992901 [{"type": "bot", "content" ... done 2026-06-10T13:03:15.484477 2026-06-10T13:08:23.726348 whatsapp 212705992901 Edit Delete
80 40 163 212688786949 appointment confirmation request for existing book ... حمزة مخلص NULL 212688786949 [{"type": "user", "content" ... pending 2026-03-11T15:23:27.398325 NULL NULL NULL Edit Delete
376 40 1685 212661422704 urgent_pain: طلب موعد مستعجل حنان بريطل NULL 212661422704 [{"type": "user", "content" ... pending 2026-05-09T08:53:52.197137 NULL whatsapp 212661422704 Edit Delete
377 40 1685 212661422704 urgent_pain: ألم شديد فالسنان واللثة، المريضة كتسو ... حنان بريطل NULL 212661422704 [{"type": "bot", "content" ... pending 2026-05-09T09:01:19.503523 NULL whatsapp 212661422704 Edit Delete
186 41 870 212698667879 appointment request for Thursday or Friday afterno ... خديجة خروب NULL 212698667879 [{"type": "user", "content" ... pending 2026-04-07T11:37:23.426423 NULL NULL NULL Edit Delete
221 46 1015 212751174191 inter_clinic: offre prise d'empreinte numériqu ... خولة NULL 0631655516 [{"type": "user", "content" ... pending 2026-04-13T15:53:38.247571 NULL NULL NULL Edit Delete
687 40 1980 212600008560 existing_patient_status: السيدة رجاء العمراني كتسو ... رجاء العمراني NULL 212600008560 [{"type": "bot", "content" ... pending 2026-06-19T22:54:48.901735 NULL whatsapp 212600008560 Edit Delete