id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
153 46 393 212781092033 existing_patient_status: patient asks if their wor ... NULL NULL 212781092033 [{"type": "user", "content" ... pending 2026-04-02T10:57:45.846097 NULL Edit Delete
168 46 791 212662455361 urgent_pain: dent cassée — besoin d'une prise ... NULL NULL 212662455361 [{"type": "user", "content" ... pending 2026-04-03T04:20:50.333363 NULL Edit Delete
34 31 44 33766648942 Appointment booking request Unknown Unknown 33766648942 [{"type": "user", "content" ... pending 2025-12-07T18:58:06.103706 NULL Edit Delete
185 41 869 212763868161 appointment request for immediate visit هدى كثير NULL 212763868161 [{"type": "user", "content" ... pending 2026-04-07T07:54:21.482559 NULL Edit Delete
251 46 1094 212620305683 inter_clinic: fournisseur propose une offre d’anes ... NULL NULL 212620305683 [{"type": "user", "content" ... pending 2026-04-16T15:44:48.041451 NULL Edit Delete
262 40 1125 212620305683 non_patient: fournisseur d’anesthésie dentaire pro ... Siham NULL 212620305683 [{"type": "user", "content" ... pending 2026-04-21T10:50:44.605223 NULL Edit Delete
220 46 980 33783386625 eligibility: المريضة كتطلب تقدير تقريبي (devis app ... NULL NULL 33783386625 [{"type": "user", "content" ... pending 2026-04-13T15:46:13.435642 NULL Edit Delete
250 46 956 212620832422 cancellation: سناء الخقوني — غدا مع 11:30 أو 12:00 ... سناء الخقوني NULL 212620832422 [{"type": "user", "content" ... pending 2026-04-16T14:06:29.707651 NULL Edit Delete
93 40 366 212677386159 cancellation request احمد كريم هيلالي NULL 212677386159 [{"type": "user", "content" ... pending 2026-03-13T13:56:11.586851 NULL Edit Delete
273 46 1185 212678737211 eligibility: patient sent dental X-rays and intrao ... NULL NULL 212678737211 [{"type": "user", "content" ... pending 2026-04-23T20:45:42.043081 NULL Edit Delete
116 41 537 212608615566 pricing inquiry for dental crowns unknown NULL 212608615566 [{"type": "user", "content" ... pending 2026-03-25T10:27:43.948417 NULL Edit Delete
99 46 436 212610586469 Patient sent an image of teeth with yellowish stai ... extract_from_user_id NULL 212610586469 [{"type": "user", "content" ... pending 2026-03-15T19:08:39.985748 NULL Edit Delete
166 46 785 212616797050 appointment: implantologie; preferred: غدا مع 9 دي ... Fatima Qouchbal NULL 212616797050 [{"type": "user", "content" ... pending 2026-04-02T21:20:13.242982 NULL Edit Delete
80 40 163 212688786949 appointment confirmation request for existing book ... حمزة مخلص NULL 212688786949 [{"type": "user", "content" ... pending 2026-03-11T15:23:27.398325 NULL Edit Delete
60 40 140 212661427140 محمد الحليمي ينتظر متابعة بخصوص التقويم والأسنان ا ... محمد الحليمي NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-03T19:32:17.520856 NULL Edit Delete
148 41 758 212766823627 appointment request for today at 13:30 Kawtar Kassas NULL 212766823627 [{"type": "user", "content" ... pending 2026-04-02T09:37:13.705943 NULL Edit Delete
126 41 591 212724280878 Reschedule appointment from Monday to Tuesday for ... Hafsa NULL 212724280878 [{"type": "user", "content" ... pending 2026-03-27T15:06:23.070344 NULL Edit Delete
140 40 674 212703608391 Urgent dental pain and request for tooth extractio ... بلال السيوري NULL 212703608391 [{"type": "user", "content" ... pending 2026-03-30T18:03:56.045776 NULL Edit Delete
196 46 917 212770070685 طلب إزالة جدر ضرسة (سؤال طبي خارج نطاق الاستقبال) NULL NULL 212770070685 [{"type": "user", "content" ... pending 2026-04-09T09:58:55.575663 NULL Edit Delete
82 46 320 212684391355 Appointment: traitement des gencives; preferred: l ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:20.467054 NULL Edit Delete
81 46 320 212684391355 Appointment request for Monday morning; patient na ... Khadija Bounif NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:09.804353 NULL Edit Delete
100 46 320 212684391355 Client Bounif Khadija needs to reschedule her appo ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-16T06:49:40.180572 NULL Edit Delete
183 41 868 212621110526 KB missing for détartrage pricing extract_from_user_id NULL 212621110526 [{"type": "user", "content" ... pending 2026-04-06T20:26:23.936368 NULL Edit Delete
61 40 139 212608489968 appointment request for tomorrow at 10 AM عتيقة مرادي NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-04T14:59:21.899286 NULL Edit Delete
217 40 994 212650267667 appointment rescheduling: client requests Friday m ... Hanane NULL 212650267667 [{"type": "user", "content" ... pending 2026-04-13T10:03:08.132773 NULL Edit Delete
233 46 1058 31626424968 appointment: détartrage des dents et remplissage m ... NULL NULL 31626424968 [{"type": "user", "content" ... pending 2026-04-15T06:18:39.431173 NULL Edit Delete
79 40 286 212616342266 appointment rescheduling request due to personal r ... الوزيرة رشيدة NULL 212616342266 [{"type": "user", "content" ... pending 2026-03-11T10:49:30.971753 NULL Edit Delete
72 40 295 212710433898 Appointment request for traitement fixe; preferred ... ابن سليمان سكينة NULL 212710433898 [{"type": "user", "content" ... pending 2026-03-10T11:09:51.092762 NULL Edit Delete
199 46 929 212655671918 urgent_pain: patient reports ongoing burning sensa ... NULL NULL 212655671918 [{"type": "user", "content" ... pending 2026-04-09T14:13:57.373457 NULL Edit Delete
136 40 654 212674754098 Appointment: unspecified treatment; preferred: Sat ... Osama Benmalek NULL 212674754098 [{"type": "user", "content" ... pending 2026-03-30T10:26:09.255384 NULL Edit Delete
285 46 1253 218946743782 appointment: تقييم مشكل في الفك السفلي (زهراء الصن ... زهراء الصنهاجي NULL 218946743782 [{"type": "user", "content" ... pending 2026-04-25T23:25:31.777320 NULL Edit Delete
121 41 544 212676042958 appointment request for tooth extraction; preferre ... extract_from_user_id NULL 212676042958 [{"type": "user", "content" ... pending 2026-03-25T20:08:09.887527 NULL Edit Delete
87 46 341 212667627390 Patient inquires about the readiness of their gout ... امال الشاط NULL 212667627390 [{"type": "user", "content" ... pending 2026-03-12T11:53:46.856370 NULL Edit Delete
86 46 326 212663008351 Patient asks about Mutuelle des FAR; interested in ... Errogui Youness NULL 212663008351 [{"type": "user", "content" ... pending 2026-03-12T04:34:24.924396 NULL Edit Delete
111 41 519 212682497658 appointment request for dental implant consultatio ... محمد بن الفقيه NULL 212682497658 [{"type": "user", "content" ... pending 2026-03-19T12:38:47.113083 NULL Edit Delete
113 41 519 212682497658 urgent appointment request for today محمد بن الفقيه NULL 212682497658 [{"type": "user", "content" ... pending 2026-03-21T12:34:09.167406 NULL Edit Delete
131 46 601 212775983275 Patient Yassine Ben Sarghin asks for an earlier ap ... Yassine Ben Sarghin NULL 212775983275 [{"type": "user", "content" ... pending 2026-03-28T07:08:28.736502 NULL Edit Delete
146 46 752 212610569197 eligibility: patient Ahmed Habach a perdu les dent ... Ahmed Habach NULL 212610569197 [{"type": "user", "content" ... pending 2026-04-02T07:52:32.264415 NULL Edit Delete
255 40 654 212674754098 reschedule: BENMALEK OUSSAMA — reporter le rendez- ... BENMALEK OUSSAMA NULL 212674754098 [{"type": "user", "content" ... pending 2026-04-17T10:29:28.642748 NULL Edit Delete
173 41 565 212658588656 reschedule request due to missed appointment for t ... extract_from_user_id NULL 212658588656 [{"type": "user", "content" ... pending 2026-04-03T19:41:41.930245 NULL Edit Delete
117 41 539 212602924733 Consultation request for wisdom tooth extraction; ... Sofiane Bechara NULL 212602924733 [{"type": "user", "content" ... pending 2026-03-25T13:00:14.543363 NULL Edit Delete
132 46 640 34612433802 Patient requests full price estimate for 4 implant ... Mohamed moniem el murabet NULL 34612433802 [{"type": "user", "content" ... pending 2026-03-29T14:17:34.242830 NULL Edit Delete
170 47 796 212707750460 cancellation/reschedule: Jboua Mohamed — demain 11 ... Jboua Mohamed NULL 212707750460 [{"type": "user", "content" ... pending 2026-04-03T10:59:00.380273 NULL Edit Delete
200 47 930 212620404931 reschedule: Achraf El kaddioui — lundi ou mardi pr ... Achraf El kaddioui NULL 212620404931 [{"type": "user", "content" ... pending 2026-04-09T18:20:47.386425 NULL Edit Delete
149 41 759 447902528267 Client asking for appointment time confirmation fo ... Majid Mohamed NULL 447902528267 [{"type": "user", "content" ... pending 2026-04-02T09:48:36.557499 NULL Edit Delete
216 46 1004 32467870347 existing_patient_status: Najlae taibi عندها جميع l ... Najlae taibi NULL 32467870347 [{"type": "user", "content" ... pending 2026-04-13T09:03:14.178961 NULL Edit Delete
189 46 883 212669615899 inter_clinic: laboratoire chrono esthetica يسأل عن ... Laboratoire chrono esthetica NULL 212669615899 [{"type": "user", "content" ... pending 2026-04-08T15:47:30.676386 NULL Edit Delete
125 41 565 212658588656 Amine experiencing discomfort after dental filling ... Amine NULL 212658588656 [{"type": "user", "content" ... pending 2026-03-26T16:46:50.420425 NULL Edit Delete
190 46 885 212657451336 eligibility: patient يسأل عن مدة استعمال الدواء وم ... NULL NULL 212657451336 [{"type": "user", "content" ... pending 2026-04-08T15:54:21.715361 NULL Edit Delete
236 46 1067 212614477234 existing_patient_status: Hidaya boulaich تسول على ... Hidaya boulaich NULL 212614477234 [{"type": "user", "content" ... pending 2026-04-15T11:15:04.791877 NULL Edit Delete