id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
110 41 501 212691131531 non-patient contact: request for removal from data ... HAKIM EL GHMARI NULL 212691131531 [{"type": "user", "content" ... pending 2026-03-18T05:42:45.059185 NULL Edit Delete
176 47 813 212690505525 appointment: consultation; preferred: après-midi; ... Omar NULL 212690505525 [{"type": "user", "content" ... pending 2026-04-04T02:40:15.114967 NULL Edit Delete
80 40 163 212688786949 appointment confirmation request for existing book ... حمزة مخلص NULL 212688786949 [{"type": "user", "content" ... pending 2026-03-11T15:23:27.398325 NULL Edit Delete
119 40 541 212688522483 Demande d'opportunité de travail Bouhmala Malak NULL 212688522483 [{"type": "user", "content" ... pending 2026-03-25T13:39:32.599109 NULL Edit Delete
181 46 835 212687982734 appointment: ألم وحريق في الضرس؛ preferred: اليوم؛ ... Zineb el khaouadi NULL 212687982734 [{"type": "user", "content" ... pending 2026-04-05T08:16:48.486495 NULL Edit Delete
290 46 934 212684508366 prior_interaction: patient requests certificat méd ... NULL NULL 212684508366 [{"type": "bot", "content" ... pending 2026-04-27T07:57:58.884548 NULL Edit Delete
81 46 320 212684391355 Appointment request for Monday morning; patient na ... Khadija Bounif NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:09.804353 NULL Edit Delete
82 46 320 212684391355 Appointment: traitement des gencives; preferred: l ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:20.467054 NULL Edit Delete
100 46 320 212684391355 Client Bounif Khadija needs to reschedule her appo ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-16T06:49:40.180572 NULL Edit Delete
111 41 519 212682497658 appointment request for dental implant consultatio ... محمد بن الفقيه NULL 212682497658 [{"type": "user", "content" ... pending 2026-03-19T12:38:47.113083 NULL Edit Delete
113 41 519 212682497658 urgent appointment request for today محمد بن الفقيه NULL 212682497658 [{"type": "user", "content" ... pending 2026-03-21T12:34:09.167406 NULL Edit Delete
272 46 1184 212682369622 remise_request: étudiante intéressée par le blanch ... Timimi Wiame NULL 212682369622 [{"type": "user", "content" ... pending 2026-04-23T20:28:26.601971 NULL Edit Delete
205 40 865 212681899515 Patient asks if Mohammed Lahyani can come today in ... Mohammed Lahyani NULL 212681899515 [{"type": "bot", "content" ... pending 2026-04-11T10:41:13.335577 NULL Edit Delete
256 40 865 212681899515 استفسار حول ليباك ديال محمد اللحياني واش غادي يكون ... محمد اللحياني NULL 212681899515 [{"type": "user", "content" ... pending 2026-04-17T13:51:47.319387 NULL Edit Delete
301 40 865 212681899515 existing_patient_status: سؤال حول واش les bagues و ... فاطمة الحياني NULL 212681899515 [{"type": "bot", "content" ... pending 2026-04-27T15:05:34.735934 NULL Edit Delete
161 46 615 212681275399 prior_interaction: clarification about payment bre ... NULL NULL 212681275399 [{"type": "bot", "content" ... pending 2026-04-02T14:14:56.689692 NULL Edit Delete
252 46 608 212680428758 prior_interaction: transmission de documents et d& ... NULL NULL 212680428758 [{"type": "user", "content" ... pending 2026-04-16T15:49:56.879911 NULL Edit Delete
253 46 608 212680428758 prior_interaction: patient references prior conver ... NULL NULL 212680428758 [{"type": "user", "content" ... pending 2026-04-16T15:50:15.411614 NULL Edit Delete
294 46 608 212680428758 prior_interaction: patient demande à ce que l' ... NULL NULL 212680428758 [{"type": "user", "content" ... pending 2026-04-27T11:00:19.134213 NULL Edit Delete
273 46 1185 212678737211 eligibility: patient sent dental X-rays and intrao ... NULL NULL 212678737211 [{"type": "user", "content" ... pending 2026-04-23T20:45:42.043081 NULL Edit Delete
93 40 366 212677386159 cancellation request احمد كريم هيلالي NULL 212677386159 [{"type": "user", "content" ... pending 2026-03-13T13:56:11.586851 NULL Edit Delete
121 41 544 212676042958 appointment request for tooth extraction; preferre ... extract_from_user_id NULL 212676042958 [{"type": "user", "content" ... pending 2026-03-25T20:08:09.887527 NULL Edit Delete
103 46 444 212675807436 Patient asks about blanchiment dentaire price with ... SAOUDI Khaoula NULL 212675807436 [{"type": "bot", "content" ... pending 2026-03-16T14:10:56.132885 NULL Edit Delete
136 40 654 212674754098 Appointment: unspecified treatment; preferred: Sat ... Osama Benmalek NULL 212674754098 [{"type": "user", "content" ... pending 2026-03-30T10:26:09.255384 NULL Edit Delete
255 40 654 212674754098 reschedule: BENMALEK OUSSAMA — reporter le rendez- ... BENMALEK OUSSAMA NULL 212674754098 [{"type": "user", "content" ... pending 2026-04-17T10:29:28.642748 NULL Edit Delete
239 46 1080 212673537434 inter_clinic: demande de participation à une étude ... Mohamed Elkhalfaoui NULL 212673537434 [{"type": "user", "content" ... pending 2026-04-15T18:43:13.125306 NULL Edit Delete
139 46 577 212673365032 Annulation : JONATHEN Mr, lundi 30 mars 2026 à 16: ... JONATHEN Mr NULL 212673365032 [{"type": "user", "content" ... pending 2026-03-30T12:58:10.831704 NULL Edit Delete
96 46 383 212673300720 Patient asks for a detailed comparison between  ... ريم NULL 212673300720 [{"type": "user", "content" ... pending 2026-03-14T13:04:52.828468 NULL Edit Delete
245 46 922 212672399307 appointment: détartrage; preferred: samedi 18 avri ... Twijar Abdelhak NULL 212672399307 [{"type": "bot", "content" ... pending 2026-04-16T09:19:02.612312 NULL Edit Delete
189 46 883 212669615899 inter_clinic: laboratoire chrono esthetica يسأل عن ... Laboratoire chrono esthetica NULL 212669615899 [{"type": "user", "content" ... pending 2026-04-08T15:47:30.676386 NULL Edit Delete
160 47 766 212668306839 kb_missing: patient asks price for couronnes for 2 ... Boudsi Hamza NULL 212668306839 [{"type": "user", "content" ... pending 2026-04-02T13:31:11.013353 NULL Edit Delete
265 46 1139 212667744098 appointment: consultation + détartrage; preferred: ... Yannick Schulpe NULL 212667744098 [{"type": "user", "content" ... pending 2026-04-22T16:38:52.010833 NULL Edit Delete
87 46 341 212667627390 Patient inquires about the readiness of their gout ... امال الشاط NULL 212667627390 [{"type": "user", "content" ... pending 2026-03-12T11:53:46.856370 NULL Edit Delete
266 46 924 212667071819 eligibility: patient sent intraoral photo showing ... CHATT MARIAM NULL 212667071819 [{"type": "bot", "content" ... pending 2026-04-22T16:46:03.741728 NULL Edit Delete
287 46 1257 212666824514 cancellation: annulation rendez-vous — empêchement ... NULL NULL 212666824514 [{"type": "user", "content" ... pending 2026-04-26T12:51:55.086357 NULL Edit Delete
71 40 280 212665725945 appointment request for dental treatment (kyste de ... Asmae Bouhnane NULL 212665725945 [{"type": "user", "content" ... pending 2026-03-09T10:15:33.647367 NULL Edit Delete
98 40 280 212665725945 urgent issue: swelling after cyst treatment Asmae Bouhnane NULL 212665725945 [{"type": "user", "content" ... pending 2026-03-15T16:20:12.132918 NULL Edit Delete
218 40 280 212665725945 appointment: soin dentaire (kyste); preferred: jeu ... Asmae Bouhnane NULL 212665725945 [{"type": "user", "content" ... pending 2026-04-13T12:03:07.691401 NULL Edit Delete
155 46 459 212665725400 prior_interaction: patient requests payment receip ... NULL NULL 212665725400 [{"type": "bot", "content" ... pending 2026-04-02T11:17:44.750341 NULL Edit Delete
293 46 1273 212665491537 inter_clinic: société Alabo a contacté le cabinet ... NULL NULL 212665491537 [{"type": "user", "content" ... pending 2026-04-27T10:51:46.358252 NULL Edit Delete
195 46 916 212665259468 eligibility: سؤال سريري حول علاش الطبيب يعاود يعمر ... NULL NULL 212665259468 [{"type": "user", "content" ... pending 2026-04-09T09:53:41.995144 NULL Edit Delete
92 46 380 212664842684 Demande de changement de rendez-vous de Misho Miro ... Misho Mironov NULL 212664842684 [{"type": "user", "content" ... pending 2026-03-13T13:21:24.179086 NULL Edit Delete
259 40 1119 212664690579 cancellation/reschedule: BOUHA CHAIMAA — reporter ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:02.986093 NULL Edit Delete
260 40 1119 212664690579 reschedule: BOUHA CHAIMAA — reporter le rendez-vou ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:12.116446 NULL Edit Delete
261 40 1119 212664690579 reschedule: BOUHA CHAIMAA — reporter le rendez-vou ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:20.921718 NULL Edit Delete
246 46 1087 212664278502 prior_interaction: patient requests mutuelle docum ... ALAE Merioumi NULL 212664278502 [{"type": "user", "content" ... pending 2026-04-16T09:57:56.043622 NULL Edit Delete
302 40 1162 212664116954 existing_patient_status: patient asking about trea ... anouar elfarouki NULL 212664116954 [{"type": "bot", "content" ... pending 2026-04-27T15:40:47.715544 NULL Edit Delete
86 46 326 212663008351 Patient asks about Mutuelle des FAR; interested in ... Errogui Youness NULL 212663008351 [{"type": "user", "content" ... pending 2026-03-12T04:34:24.924396 NULL Edit Delete
150 46 473 212662883368 appointment: client requests lundi (Monday) after ... NULL NULL 212662883368 [{"type": "bot", "content" ... pending 2026-04-02T10:16:29.550962 NULL Edit Delete
151 46 473 212662883368 appointment: Mariam Bousba; mardi 6 du mois; 17:30 ... Mariam Bousba NULL 212662883368 [{"type": "user", "content" ... pending 2026-04-02T10:23:34.692380 NULL Edit Delete