id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
408 46 1794 447424460894 appointment: consultation; preferred: اليوم أو غدا ... Sara Mansor NULL 447424460894 [{"type": "user", "content" ... pending 2026-05-12T16:01:51.227368 NULL whatsapp 447424460894 Edit Delete
409 40 651 212665752545 urgent_pain: ألم شديد وانتفاخ بعد خلع الضرسة، المر ... كنيفيد خليفة NULL 212665752545 [{"type": "bot", "content" ... done 2026-05-12T20:45:29.786391 2026-06-15T12:29:31.883916 whatsapp 212665752545 Edit Delete
410 40 865 212681899515 طلب تغيير الموعد: Mohamed ALLEHYANI محتاج موعد أبك ... Mohamed ALLEHYANI NULL 212681899515 [{"type": "bot", "content" ... done 2026-05-12T22:21:21.166399 2026-06-15T10:13:06.410864 whatsapp 212681899515 Edit Delete
411 38 233 33766648942 user request Cava NULL 33766648942 [{"type": "bot", "content" ... done 2026-05-13T03:14:26.248844 2026-06-03T07:11:20.679383 whatsapp 33766648942 Edit Delete
412 46 1829 212710277809 inter_clinic: proposition de logiciel avec vidéo d ... Mehdi atiq NULL 0663127579 [{"type": "user", "content" ... pending 2026-05-13T15:29:38.736011 NULL whatsapp 212710277809 Edit Delete
413 46 1837 32494642377 appointment: blanchiment dentaire; preferred: entr ... Randa Talha NULL 32494642377 [{"type": "user", "content" ... pending 2026-05-13T18:25:11.128285 NULL whatsapp 32494642377 Edit Delete
414 46 1836 212665929430 طلب تخفيض الثمن وموعد radio panoramique؛ الوقت الم ... NULL NULL 212665929430 [{"type": "user", "content" ... pending 2026-05-13T19:55:26.183053 NULL whatsapp 212665929430 Edit Delete
415 46 1838 212720553640 job_inquiry: candidate interested in job opportuni ... NULL NULL 212720553640 [{"type": "user", "content" ... pending 2026-05-13T21:12:30.736085 NULL whatsapp 212720553640 Edit Delete
416 46 1845 212690775904 appointment: علاج تسوس 3 أسنان; preferred: اليوم م ... Mohamed bakhat NULL 212690775904 [{"type": "user", "content" ... pending 2026-05-14T05:44:54.742285 NULL whatsapp 212690775904 Edit Delete
417 41 969 212670886196 existing_patient_status: patient complaining about ... فاطمة السعوي NULL 212670886196 [{"type": "user", "content" ... pending 2026-05-14T10:41:46.315559 NULL whatsapp 212670886196 Edit Delete
418 40 1853 212780935205 appointment: blanchiment dentaire; preferred: dema ... Mulungui Dexter NULL 212780935205 [{"type": "user", "content" ... pending 2026-05-14T11:31:44.069110 NULL whatsapp 212780935205 Edit Delete
419 41 1857 212601814195 حجز موعد للاستشارة الطبية يوم الجمعة 10:30، لكن ال ... سكينة القطوري NULL 212601814195 [{"type": "user", "content" ... pending 2026-05-14T12:52:41.104732 NULL whatsapp 212601814195 Edit Delete
420 46 1861 31653259474 appointment: demande de rendez-vous; preferred: me ... Uad imad Eddine NULL 31653259474 [{"type": "user", "content" ... pending 2026-05-14T14:52:20.553558 NULL whatsapp 31653259474 Edit Delete
421 46 1468 212665009929 cancellation/reschedule: ELAZZA Laila — vendredi 1 ... ELAZZA Laila NULL 212665009929 [{"type": "user", "content" ... pending 2026-05-14T15:38:41.204590 NULL whatsapp 212665009929 Edit Delete
422 46 1863 212619943383 urgent_pain: ألم شديد في ضرس العقل مع الإحساس بالت ... NULL NULL 212619943383 [{"type": "user", "content" ... pending 2026-05-14T16:00:40.704021 NULL whatsapp 212619943383 Edit Delete
423 46 1870 212613889859 urgent_pain: طفلة عندها 6 سنين كتشكّي من ألم وحريق ... NULL NULL 212613889859 [{"type": "user", "content" ... pending 2026-05-14T18:57:53.989225 NULL whatsapp 212613889859 Edit Delete
424 46 569 212653591548 prior_interaction: RACHDI Naima a envoyé un reçu d ... RACHDI Naima NULL 212653591548 [{"type": "bot", "content" ... done 2026-05-15T06:12:09.337831 2026-06-11T19:04:31.368996 whatsapp 212653591548 Edit Delete
425 41 1857 212601814195 cancellation/reschedule: سكينة القطوري — تأخير عن ... سكينة القطوري NULL 212601814195 [{"type": "user", "content" ... pending 2026-05-15T08:52:24.274588 NULL whatsapp 212601814195 Edit Delete
426 41 1882 34607455372 existing_patient_status: patient asking for clinic ... Ikram el akhal NULL 34607455372 [{"type": "user", "content" ... pending 2026-05-15T10:08:44.308516 NULL whatsapp 34607455372 Edit Delete
427 41 1882 34607455372 urgent_pain: patient عندها حريق بزاف وسبق بدات مع ... Ikram el akhal NULL 34607455372 [{"type": "bot", "content" ... pending 2026-05-15T10:09:19.690039 NULL whatsapp 34607455372 Edit Delete
428 41 1805 212711499954 kb_missing: client shared banking document and voi ... hind kharraki NULL 212711499954 [{"type": "user", "content" ... pending 2026-05-15T11:42:30.395051 NULL whatsapp 212711499954 Edit Delete
429 40 997 212694489895 appointment: consultation pour Ahmed Hamouda; pref ... Ahmed Hamouda NULL 212694489895 [{"type": "bot", "content" ... pending 2026-05-15T13:25:59.416979 NULL whatsapp 212694489895 Edit Delete
430 40 997 212694489895 correction: appointment is for Adam Hamouda (not A ... Adam Hamouda NULL 212694489895 [{"type": "bot", "content" ... pending 2026-05-15T13:29:58.877728 NULL whatsapp 212694489895 Edit Delete
431 41 1894 212670609738 existing_patient_status: سؤال على واش الدكتور عمر ... نجيب بولوس NULL 212670609738 [{"type": "user", "content" ... pending 2026-05-15T14:58:40.667687 NULL whatsapp 212670609738 Edit Delete
432 46 1896 34690907611 urgent_pain: انتفاخ في اللثة العلوية عند طفل عمره ... NULL NULL 34690907611 [{"type": "user", "content" ... pending 2026-05-15T15:51:13.290910 NULL whatsapp 34690907611 Edit Delete
433 46 564 212666979195 existing_patient_status: patiente GMIRA Faouzia dé ... GMIRA Faouzia NULL 212666979195 [{"type": "user", "content" ... pending 2026-05-15T18:30:14.109979 NULL whatsapp 212666979195 Edit Delete
434 46 1911 212786878065 inter_clinic: proposition de démo site web pour le ... NULL NULL 212786878065 [{"type": "user", "content" ... pending 2026-05-15T21:18:24.188405 NULL whatsapp 212786878065 Edit Delete
435 46 1913 447701099005 availability: consultation — client requests avail ... NULL NULL 447701099005 [{"type": "user", "content" ... pending 2026-05-16T07:01:44.864437 NULL whatsapp 447701099005 Edit Delete
436 40 709 212628738003 appointment: إصلاح الضرسة بعد الموافقة على التأمين ... Samira Zouak NULL 212628738003 [{"type": "user", "content" ... done 2026-05-16T07:51:06.194876 2026-06-17T09:08:33.001674 whatsapp 212628738003 Edit Delete
437 46 1921 33758384386 eligibility: patient asks about timing for tooth e ... NULL NULL 33758384386 [{"type": "user", "content" ... pending 2026-05-16T16:32:15.278519 NULL whatsapp 33758384386 Edit Delete
438 46 1921 33758384386 eligibility: patient asks about timing for tooth e ... Khalida El Barbari NULL 33758384386 [{"type": "bot", "content" ... pending 2026-05-16T16:32:24.476536 NULL whatsapp 33758384386 Edit Delete
439 46 1922 447761211264 appointment: root canal treatment lower 6; preferr ... Tomasz Zwolinski NULL 447761211264 [{"type": "user", "content" ... pending 2026-05-16T17:14:34.641527 NULL whatsapp 447761211264 Edit Delete
440 46 1923 212634454524 urgent_pain: patient reports severe pain in a prev ... NULL NULL 212634454524 [{"type": "user", "content" ... pending 2026-05-16T21:21:50.934470 NULL whatsapp 212634454524 Edit Delete
441 46 1928 212640435648 urgent_pain: الم شديد في الأسنان — المريض يعاني من ... NULL NULL 212640435648 [{"type": "user", "content" ... pending 2026-05-17T11:35:01.145921 NULL whatsapp 212640435648 Edit Delete
442 46 1929 212627397852 urgent_pain: ألم شديد في الضرسة مع إحساس بالحريق — ... NULL NULL 212627397852 [{"type": "user", "content" ... pending 2026-05-17T12:37:04.729601 NULL whatsapp 212627397852 Edit Delete
443 46 1930 212777630509 inter_clinic: proposition de service de rappel aut ... NULL NULL 212777630509 [{"type": "user", "content" ... pending 2026-05-17T12:38:36.384736 NULL whatsapp 212777630509 Edit Delete
444 46 1133 212693433374 prior_interaction: Oumaima DRAOUI explique à Chaim ... DRAOUI Oumaima NULL 212693433374 [{"type": "user", "content" ... done 2026-05-17T14:34:03.882148 2026-06-04T19:11:52.573943 whatsapp 212693433374 Edit Delete
445 46 1824 33758684194 appointment: détartrage pour Mayes Brahimi; prefer ... Mayes Brahimi NULL 33758684194 [{"type": "bot", "content" ... done 2026-05-17T16:24:57.829502 2026-06-03T15:04:37.431700 whatsapp 33758684194 Edit Delete
446 40 1934 212623847375 reschedule: EL MADANI BOUCHRA — lundi 18 mai 2026 ... EL MADANI BOUCHRA NULL 212623847375 [{"type": "bot", "content" ... pending 2026-05-17T17:06:02.084247 NULL whatsapp 212623847375 Edit Delete
447 46 1941 33605441968 appointment: composites dentaires pour 4 personnes ... Nassima TIZGUI NULL 33605441968 [{"type": "user", "content" ... pending 2026-05-17T18:19:18.175267 NULL whatsapp 33605441968 Edit Delete
448 46 1942 212649553436 urgent_pain: patient reports severe tooth pain (ra ... NULL NULL 212649553436 [{"type": "user", "content" ... pending 2026-05-17T19:38:28.021851 NULL whatsapp 212649553436 Edit Delete
449 46 1943 212651775321 urgent_pain: burning pain in tooth — patient repor ... NULL NULL 212651775321 [{"type": "user", "content" ... pending 2026-05-17T20:44:12.371907 NULL whatsapp 212651775321 Edit Delete
450 46 1944 34624144178 urgent_pain: مشكل في الأسنان — احتمال ألم أو حالة ... NULL NULL 34624144178 [{"type": "user", "content" ... pending 2026-05-17T21:58:35.959961 NULL whatsapp 34624144178 Edit Delete
451 46 1332 212615337068 cancellation/reschedule: KICHCHA Chaimae — demande ... KICHCHA Chaimae NULL 212615337068 [{"type": "bot", "content" ... done 2026-05-18T10:46:23.656362 2026-06-17T15:04:21.826994 whatsapp 212615337068 Edit Delete
452 40 1123 212690360898 patient missed previous appointment due to work ci ... عبد اللطيف الفلكي NULL 212690360898 [{"type": "bot", "content" ... pending 2026-05-18T11:10:38.604990 NULL whatsapp 212690360898 Edit Delete
453 46 1952 212660179001 inter_clinic: proposition de partenariat commercia ... Mohamed NULL 212660179001 [{"type": "user", "content" ... pending 2026-05-18T11:22:56.994835 NULL whatsapp 212660179001 Edit Delete
454 38 233 33766648942 user request Cava NULL 33766648942 [{"type": "bot", "content" ... error 2026-05-18T13:58:57.221280 2026-05-18T13:58:57.521355 whatsapp 33766648942 Edit Delete
455 46 526 212661460685 prior_interaction: le patient signale avoir laissé ... NULL NULL 212661460685 [{"type": "bot", "content" ... done 2026-05-18T16:09:05.900054 2026-06-04T10:57:19.366373 whatsapp 212661460685 Edit Delete
456 46 1973 33620289440 Raison : rendez-vous : radio panoramique ; préféré ... Monsieur Siba NULL 33620289440 [{"type": "user", "content" ... pending 2026-05-18T19:23:23.900067 NULL whatsapp 33620289440 Edit Delete
457 46 1948 212665275135 appointment: إعادة الحجز بسبب ظرف عائلي؛ preferred ... Ghizlane el ferdaouss NULL 212665275135 [{"type": "bot", "content" ... pending 2026-05-18T22:33:30.949143 NULL whatsapp 212665275135 Edit Delete