id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
496 40 2105 212630662289 appointment: كونترول ديال ليباغ; preferred: نهار ا ... إسلام البهجة NULL 212630662289 [{"type": "user", "content" ... pending 2026-05-23T22:00:43.154616 NULL whatsapp 212630662289 Edit Delete
82 46 320 212684391355 Appointment: traitement des gencives; preferred: l ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:20.467054 NULL NULL NULL Edit Delete
81 46 320 212684391355 Appointment request for Monday morning; patient na ... Khadija Bounif NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:09.804353 NULL NULL NULL Edit Delete
100 46 320 212684391355 Client Bounif Khadija needs to reschedule her appo ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-16T06:49:40.180572 NULL NULL NULL Edit Delete
183 41 868 212621110526 KB missing for détartrage pricing extract_from_user_id NULL 212621110526 [{"type": "user", "content" ... pending 2026-04-06T20:26:23.936368 NULL NULL NULL Edit Delete
532 40 2197 212707858351 التسعير: المريض يسأل عن سعر الاستشارة Malak NULL 212707858351 [{"type": "user", "content" ... pending 2026-05-30T14:14:08.983930 NULL whatsapp 212707858351 Edit Delete
61 40 139 212608489968 appointment request for tomorrow at 10 AM عتيقة مرادي NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-04T14:59:21.899286 NULL NULL NULL Edit Delete
217 40 994 212650267667 appointment rescheduling: client requests Friday m ... Hanane NULL 212650267667 [{"type": "user", "content" ... pending 2026-04-13T10:03:08.132773 NULL NULL NULL Edit Delete
436 40 709 212628738003 appointment: إصلاح الضرسة بعد الموافقة على التأمين ... Samira Zouak NULL 212628738003 [{"type": "user", "content" ... done 2026-05-16T07:51:06.194876 2026-06-17T09:08:33.001674 whatsapp 212628738003 Edit Delete
371 46 1661 212654600611 eligibility: استشارة حول ميلان الفك السفلي — يونس ... يونس ايت تعزة NULL 212654600611 [{"type": "user", "content" ... pending 2026-05-08T10:09:39.008297 NULL whatsapp 212654600611 Edit Delete
233 46 1058 31626424968 appointment: détartrage des dents et remplissage m ... NULL NULL 31626424968 [{"type": "user", "content" ... pending 2026-04-15T06:18:39.431173 NULL NULL NULL Edit Delete
79 40 286 212616342266 appointment rescheduling request due to personal r ... الوزيرة رشيدة NULL 212616342266 [{"type": "user", "content" ... pending 2026-03-11T10:49:30.971753 NULL NULL NULL Edit Delete
72 40 295 212710433898 Appointment request for traitement fixe; preferred ... ابن سليمان سكينة NULL 212710433898 [{"type": "user", "content" ... pending 2026-03-10T11:09:51.092762 NULL NULL NULL Edit Delete
199 46 929 212655671918 urgent_pain: patient reports ongoing burning sensa ... NULL NULL 212655671918 [{"type": "user", "content" ... pending 2026-04-09T14:13:57.373457 NULL NULL NULL Edit Delete
474 41 2043 212666698888 existing_patient_status: المريض سعيد أمهوش كيسول ع ... سعيد أمهوش NULL 212666698888 [{"type": "user", "content" ... pending 2026-05-21T09:26:04.686731 NULL whatsapp 212666698888 Edit Delete
136 40 654 212674754098 Appointment: unspecified treatment; preferred: Sat ... Osama Benmalek NULL 212674754098 [{"type": "user", "content" ... pending 2026-03-30T10:26:09.255384 NULL NULL NULL Edit Delete
337 46 1409 4915205836780 appointment: تنضيف الأسنان فقط; preferred: الصباح; ... يوسف NULL 4915205836780 [{"type": "user", "content" ... pending 2026-05-03T05:37:18.241958 NULL NULL NULL Edit Delete
514 46 2159 16725131048 urgent_pain: ألم في أحد الأسنان بعد زراعة سابقة في ... NULL NULL 16725131048 [{"type": "user", "content" ... pending 2026-05-28T01:54:38.335465 NULL whatsapp 16725131048 Edit Delete
450 46 1944 34624144178 urgent_pain: مشكل في الأسنان — احتمال ألم أو حالة ... NULL NULL 34624144178 [{"type": "user", "content" ... pending 2026-05-17T21:58:35.959961 NULL whatsapp 34624144178 Edit Delete
600 46 2398 212707620581 appointment: تسوس الأسنان; preferred: الثلاثاء 14h ... فوزية انويشف NULL 212707620581 [{"type": "user", "content" ... done 2026-06-08T08:00:57.804587 2026-06-08T08:03:39.961997 whatsapp 212707620581 Edit Delete
285 46 1253 218946743782 appointment: تقييم مشكل في الفك السفلي (زهراء الصن ... زهراء الصنهاجي NULL 218946743782 [{"type": "user", "content" ... pending 2026-04-25T23:25:31.777320 NULL NULL NULL Edit Delete
121 41 544 212676042958 appointment request for tooth extraction; preferre ... extract_from_user_id NULL 212676042958 [{"type": "user", "content" ... pending 2026-03-25T20:08:09.887527 NULL NULL NULL Edit Delete
87 46 341 212667627390 Patient inquires about the readiness of their gout ... امال الشاط NULL 212667627390 [{"type": "user", "content" ... done 2026-03-12T11:53:46.856370 2026-06-22T10:24:09.345216 NULL NULL Edit Delete
432 46 1896 34690907611 urgent_pain: انتفاخ في اللثة العلوية عند طفل عمره ... NULL NULL 34690907611 [{"type": "user", "content" ... pending 2026-05-15T15:51:13.290910 NULL whatsapp 34690907611 Edit Delete
530 46 341 212667627390 existing_patient_status: المريض قال طاحت ليه couro ... NULL NULL 212667627390 [{"type": "user", "content" ... done 2026-05-30T08:24:48.547510 2026-06-22T10:24:09.385947 whatsapp 212667627390 Edit Delete
571 46 2316 4741366565 appointment: موعد مع الدكتور هيثم بوطيب؛ preferred ... رشيد الخراق NULL 4741366565 [{"type": "user", "content" ... done 2026-06-04T08:22:29.274597 2026-06-04T08:50:39.040021 whatsapp 4741366565 Edit Delete
336 46 1403 33766583113 urgent_pain: patient requests urgent wisdom tooth ... NULL NULL 33766583113 [{"type": "user", "content" ... pending 2026-05-02T22:35:11.379952 NULL NULL NULL Edit Delete
86 46 326 212663008351 Patient asks about Mutuelle des FAR; interested in ... Errogui Youness NULL 212663008351 [{"type": "user", "content" ... pending 2026-03-12T04:34:24.924396 NULL NULL NULL Edit Delete
668 46 2573 ig:1168014699720514:1265644172101853 appointment: زرع الأسنان (ثلاث أسنان مفقودة)؛ pref ... Nawal NULL 00447948618575 [{"type": "user", "content" ... done 2026-06-17T12:18:26.946512 2026-06-18T13:09:22.148849 instagram ig:1168014699720514:1265644172101853 Edit Delete
111 41 519 212682497658 appointment request for dental implant consultatio ... محمد بن الفقيه NULL 212682497658 [{"type": "user", "content" ... pending 2026-03-19T12:38:47.113083 NULL NULL NULL Edit Delete
113 41 519 212682497658 urgent appointment request for today محمد بن الفقيه NULL 212682497658 [{"type": "user", "content" ... pending 2026-03-21T12:34:09.167406 NULL NULL NULL Edit Delete
368 46 1652 212600805869 appointment: détartrage; preferred: اليوم بعد الثا ... ياسين الزهري NULL 212600805869 [{"type": "user", "content" ... pending 2026-05-08T08:21:03.521263 NULL whatsapp 212600805869 Edit Delete
131 46 601 212775983275 Patient Yassine Ben Sarghin asks for an earlier ap ... Yassine Ben Sarghin NULL 212775983275 [{"type": "user", "content" ... pending 2026-03-28T07:08:28.736502 NULL NULL NULL Edit Delete
323 46 410 212704824077 urgent_pain: severe burning pain in tooth — patien ... NULL NULL 212704824077 [{"type": "user", "content" ... done 2026-04-30T20:28:45.271052 2026-06-17T13:21:07.750871 NULL NULL Edit Delete
146 46 752 212610569197 eligibility: patient Ahmed Habach a perdu les dent ... Ahmed Habach NULL 212610569197 [{"type": "user", "content" ... pending 2026-04-02T07:52:32.264415 NULL NULL NULL Edit Delete
419 41 1857 212601814195 حجز موعد للاستشارة الطبية يوم الجمعة 10:30، لكن ال ... سكينة القطوري NULL 212601814195 [{"type": "user", "content" ... pending 2026-05-14T12:52:41.104732 NULL whatsapp 212601814195 Edit Delete
459 41 1857 212601814195 existing_patient_status: المريضة كتسول على توقيت ا ... سكينة القطوري NULL 212601814195 [{"type": "user", "content" ... pending 2026-05-19T09:06:34.903656 NULL whatsapp 212601814195 Edit Delete
255 40 654 212674754098 reschedule: BENMALEK OUSSAMA — reporter le rendez- ... BENMALEK OUSSAMA NULL 212674754098 [{"type": "user", "content" ... pending 2026-04-17T10:29:28.642748 NULL NULL NULL Edit Delete
664 46 1697 8617570344272 cancellation/reschedule: بلال ما شياوهو — يرغب في ... BILAL MA XIAOHU NULL 8617570344272 [{"type": "user", "content" ... done 2026-06-15T15:42:37.325674 2026-06-15T15:44:21.013106 whatsapp 8617570344272 Edit Delete
708 46 2661 ig:599339526587164:1022991620153602 inter_clinic: وكالة Aura Studio كتقترح خدمات صناعة ... يسرى من Aura Studio NULL +212 644-330030 [{"type": "user", "content" ... pending 2026-06-22T19:51:17.845275 NULL instagram ig:599339526587164:1022991620153602 Edit Delete
326 46 1371 212702675082 prior_interaction: سؤال بخصوص CNSS والتركيب ديال ا ... NULL NULL 212702675082 [{"type": "user", "content" ... pending 2026-05-01T13:42:47.654065 NULL NULL NULL Edit Delete
360 46 1593 212639069462 prior_interaction: patient spoke with doctor about ... NULL NULL 212639069462 [{"type": "user", "content" ... done 2026-05-06T13:56:09.531764 2026-06-22T15:07:24.676502 whatsapp 212639069462 Edit Delete
385 46 1714 212669703314 urgent_pain: patient reports severe burning pain i ... NULL NULL 212669703314 [{"type": "user", "content" ... pending 2026-05-10T12:44:53.758427 NULL whatsapp 212669703314 Edit Delete
417 41 969 212670886196 existing_patient_status: patient complaining about ... فاطمة السعوي NULL 212670886196 [{"type": "user", "content" ... pending 2026-05-14T10:41:46.315559 NULL whatsapp 212670886196 Edit Delete
699 40 2634 212672821205 cancellation/reschedule: Ibtisam Kaltaf — reschedu ... ابتسام Kaltaf NULL 212672821205 [{"type": "user", "content" ... done 2026-06-22T08:19:26.160542 2026-06-22T09:26:44.152072 whatsapp 212672821205 Edit Delete
398 46 1745 212614977040 prior_interaction: patient says they already sent ... NULL NULL 212614977040 [{"type": "user", "content" ... pending 2026-05-11T13:51:00.815740 NULL whatsapp 212614977040 Edit Delete
485 41 653 212656456936 استفسار عن موعد: السيدة قالت أن عندها موعد نهار ال ... غير معروف NULL 212656456936 [{"type": "user", "content" ... pending 2026-05-22T12:00:30.606349 NULL whatsapp 212656456936 Edit Delete
644 40 2496 ig:1126507554064860:980137554652572 eligibility: استفسار حول إمكانية تبييض الأسنان بعد ... Sane ennatouss NULL +212 7 24 03 88 14 [{"type": "user", "content" ... pending 2026-06-13T16:36:29.232296 NULL instagram ig:1126507554064860:980137554652572 Edit Delete
173 41 565 212658588656 reschedule request due to missed appointment for t ... extract_from_user_id NULL 212658588656 [{"type": "user", "content" ... pending 2026-04-03T19:41:41.930245 NULL NULL NULL Edit Delete
726 46 1533 212693010313 prior_interaction: المريضة كتبلغ شيماء أنها لقات ب ... NULL NULL 212693010313 [{"type": "user", "content" ... done 2026-06-25T05:19:55.539795 2026-06-25T06:54:21.078519 whatsapp 212693010313 Edit Delete