id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
95 46 415 31648182964 Urgent dental pain Rabab Azdad NULL 31648182964 [{"type": "user", "content" ... pending 2026-03-14T08:53:19.163410 NULL NULL NULL Edit Delete
94 46 384 33766770230 Patient Imane Ftouh requests appointment cancellat ... Imane Ftouh NULL 33766770230 [{"type": "user", "content" ... pending 2026-03-13T16:23:46.489846 NULL NULL NULL Edit Delete
92 46 380 212664842684 Demande de changement de rendez-vous de Misho Miro ... Misho Mironov NULL 212664842684 [{"type": "user", "content" ... done 2026-03-13T13:21:24.179086 2026-06-05T15:02:16.501259 NULL NULL Edit Delete
91 46 350 212622306569 Patient requests photos for Omar Ahmimed Baisar ta ... Nohaila NULL 212622306569 [{"type": "user", "content" ... pending 2026-03-13T13:01:21.390653 NULL NULL NULL Edit Delete
90 46 350 212622306569 Appointment: traitement; preferred: Wednesday morn ... Nohaila NULL 212622306569 [{"type": "user", "content" ... pending 2026-03-13T10:52:03.611138 NULL NULL NULL Edit Delete
89 46 373 212614013887 Appointment: consultation; preferred: within 45 mi ... Noureddine elalaouy NULL 212614013887 [{"type": "user", "content" ... pending 2026-03-12T21:51:55.582063 NULL NULL NULL Edit Delete
88 46 328 212660582660 Patient asks about remise for Eid EL BAKOURI Zakaria NULL 212660582660 [{"type": "user", "content" ... done 2026-03-12T12:35:27.088934 2026-06-22T09:14:40.714946 NULL NULL Edit Delete
87 46 341 212667627390 Patient inquires about the readiness of their gout ... امال الشاط NULL 212667627390 [{"type": "user", "content" ... done 2026-03-12T11:53:46.856370 2026-06-22T10:24:09.345216 NULL NULL Edit Delete
86 46 326 212663008351 Patient asks about Mutuelle des FAR; interested in ... Errogui Youness NULL 212663008351 [{"type": "user", "content" ... pending 2026-03-12T04:34:24.924396 NULL NULL NULL Edit Delete
85 46 325 31628705389 Patient asks about removing veneers with Waterlase ... unknown NULL 31628705389 [{"type": "user", "content" ... pending 2026-03-12T02:16:41.625194 NULL NULL NULL Edit Delete
84 46 324 212601946271 User inquired about payment confirmation and reque ... extract_from_user_id NULL 212601946271 [{"type": "user", "content" ... done 2026-03-11T22:42:05.217433 2026-06-19T15:06:27.696812 NULL NULL Edit Delete
83 46 322 33601659802 Patient interested in aligners or dental braces co ... Mme El messaoudi Hayat NULL 33601659802 [{"type": "bot", "content" ... pending 2026-03-11T21:36:57.163263 NULL NULL NULL Edit Delete
82 46 320 212684391355 Appointment: traitement des gencives; preferred: l ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:20.467054 NULL NULL NULL Edit Delete
81 46 320 212684391355 Appointment request for Monday morning; patient na ... Khadija Bounif NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:09.804353 NULL NULL NULL Edit Delete
728 41 2716 212777359129 urgent_pain: انتفاخ وألم شديد بعد الحصة الأولى صفية كحيلة NULL 212777359129 [{"type": "user", "content" ... pending 2026-06-25T14:55:51.190473 NULL whatsapp 212777359129 Edit Delete
486 41 2074 212688428670 kb_missing: استفسار بخصوص رقم خاص للطبيب أو التواص ... Elqx NULL 212688428670 [{"type": "user", "content" ... pending 2026-05-22T14:16:41.682802 NULL whatsapp 212688428670 Edit Delete
485 41 653 212656456936 استفسار عن موعد: السيدة قالت أن عندها موعد نهار ال ... غير معروف NULL 212656456936 [{"type": "user", "content" ... pending 2026-05-22T12:00:30.606349 NULL whatsapp 212656456936 Edit Delete
480 41 497 212602988538 existing_patient_status: المريض كيسول على الدوسي د ... الحراق NULL 212602988538 [{"type": "user", "content" ... pending 2026-05-21T22:00:11.857061 NULL whatsapp 212602988538 Edit Delete
479 41 542 212777517266 استفسار عن الموعد: سمو زن الحراق باغي يعرف واش عند ... Simozen elharraq NULL 212777517266 [{"type": "user", "content" ... pending 2026-05-21T21:04:49.424571 NULL whatsapp 212777517266 Edit Delete
474 41 2043 212666698888 existing_patient_status: المريض سعيد أمهوش كيسول ع ... سعيد أمهوش NULL 212666698888 [{"type": "user", "content" ... pending 2026-05-21T09:26:04.686731 NULL whatsapp 212666698888 Edit Delete
472 41 1339 212688945634 existing_patient_status: السيدة أسماء كتسول على ال ... اسماء قصاص NULL 212688945634 [{"type": "user", "content" ... pending 2026-05-20T18:50:47.935932 NULL whatsapp 212688945634 Edit Delete
459 41 1857 212601814195 existing_patient_status: المريضة كتسول على توقيت ا ... سكينة القطوري NULL 212601814195 [{"type": "user", "content" ... pending 2026-05-19T09:06:34.903656 NULL whatsapp 212601814195 Edit Delete
431 41 1894 212670609738 existing_patient_status: سؤال على واش الدكتور عمر ... نجيب بولوس NULL 212670609738 [{"type": "user", "content" ... pending 2026-05-15T14:58:40.667687 NULL whatsapp 212670609738 Edit Delete
428 41 1805 212711499954 kb_missing: client shared banking document and voi ... hind kharraki NULL 212711499954 [{"type": "user", "content" ... pending 2026-05-15T11:42:30.395051 NULL whatsapp 212711499954 Edit Delete
427 41 1882 34607455372 urgent_pain: patient عندها حريق بزاف وسبق بدات مع ... Ikram el akhal NULL 34607455372 [{"type": "bot", "content" ... pending 2026-05-15T10:09:19.690039 NULL whatsapp 34607455372 Edit Delete
426 41 1882 34607455372 existing_patient_status: patient asking for clinic ... Ikram el akhal NULL 34607455372 [{"type": "user", "content" ... pending 2026-05-15T10:08:44.308516 NULL whatsapp 34607455372 Edit Delete
425 41 1857 212601814195 cancellation/reschedule: سكينة القطوري — تأخير عن ... سكينة القطوري NULL 212601814195 [{"type": "user", "content" ... pending 2026-05-15T08:52:24.274588 NULL whatsapp 212601814195 Edit Delete
419 41 1857 212601814195 حجز موعد للاستشارة الطبية يوم الجمعة 10:30، لكن ال ... سكينة القطوري NULL 212601814195 [{"type": "user", "content" ... pending 2026-05-14T12:52:41.104732 NULL whatsapp 212601814195 Edit Delete
417 41 969 212670886196 existing_patient_status: patient complaining about ... فاطمة السعوي NULL 212670886196 [{"type": "user", "content" ... pending 2026-05-14T10:41:46.315559 NULL whatsapp 212670886196 Edit Delete
395 41 1740 212703236683 demande de rendez-vous pour contrôle des bagues — ... Fatima El Asri NULL 212703236683 [{"type": "user", "content" ... pending 2026-05-11T11:58:35.563108 NULL whatsapp 212703236683 Edit Delete
392 41 1729 34612414907 pricing: patient asks about prothèse fixée (fixed ... Ilias Katir touihar NULL 34612414907 [{"type": "user", "content" ... pending 2026-05-11T09:51:07.755351 NULL whatsapp 34612414907 Edit Delete
186 41 870 212698667879 appointment request for Thursday or Friday afterno ... خديجة خروب NULL 212698667879 [{"type": "user", "content" ... pending 2026-04-07T11:37:23.426423 NULL NULL NULL Edit Delete
185 41 869 212763868161 appointment request for immediate visit هدى كثير NULL 212763868161 [{"type": "user", "content" ... pending 2026-04-07T07:54:21.482559 NULL NULL NULL Edit Delete
183 41 868 212621110526 KB missing for détartrage pricing extract_from_user_id NULL 212621110526 [{"type": "user", "content" ... pending 2026-04-06T20:26:23.936368 NULL NULL NULL Edit Delete
173 41 565 212658588656 reschedule request due to missed appointment for t ... extract_from_user_id NULL 212658588656 [{"type": "user", "content" ... pending 2026-04-03T19:41:41.930245 NULL NULL NULL Edit Delete
149 41 759 447902528267 Client asking for appointment time confirmation fo ... Majid Mohamed NULL 447902528267 [{"type": "user", "content" ... pending 2026-04-02T09:48:36.557499 NULL NULL NULL Edit Delete
148 41 758 212766823627 appointment request for today at 13:30 Kawtar Kassas NULL 212766823627 [{"type": "user", "content" ... pending 2026-04-02T09:37:13.705943 NULL NULL NULL Edit Delete
141 41 680 212725083708 KB missing for orthodontic braces protocol Youssra Lhnaoui NULL 212725083708 [{"type": "user", "content" ... pending 2026-03-31T06:15:33.259163 NULL NULL NULL Edit Delete
138 41 663 212722520126 reschedule request from 17:00 to 18:00 Youssra el lahyani NULL 212722520126 [{"type": "user", "content" ... pending 2026-03-30T12:26:37.850528 NULL NULL NULL Edit Delete
137 41 663 212722520126 appointment request for the evening at 17:00 Youssra el lahyani NULL 212722520126 [{"type": "user", "content" ... pending 2026-03-30T12:00:29.727672 NULL NULL NULL Edit Delete
134 41 653 212656456936 appointment request for وردية العوالي to complete ... وردية العوالي NULL 212656456936 [{"type": "bot", "content" ... pending 2026-03-30T10:10:59.954327 NULL NULL NULL Edit Delete
126 41 591 212724280878 Reschedule appointment from Monday to Tuesday for ... Hafsa NULL 212724280878 [{"type": "user", "content" ... pending 2026-03-27T15:06:23.070344 NULL NULL NULL Edit Delete
125 41 565 212658588656 Amine experiencing discomfort after dental filling ... Amine NULL 212658588656 [{"type": "user", "content" ... pending 2026-03-26T16:46:50.420425 NULL NULL NULL Edit Delete
124 41 559 212695937420 Inquiry about orthodontic services (تقويم الأسنان ... Abdlhay NULL 212695937420 [{"type": "bot", "content" ... pending 2026-03-26T15:40:54.828581 NULL NULL NULL Edit Delete
123 41 559 212695937420 User inquired about lip augmentation services, whi ... Abdlhay Hassoun NULL 212695937420 [{"type": "bot", "content" ... pending 2026-03-26T15:39:40.016771 NULL NULL NULL Edit Delete
122 41 559 212695937420 appointment request Abdlhay Hassoun NULL 212695937420 [{"type": "user", "content" ... pending 2026-03-26T15:30:49.216796 NULL NULL NULL Edit Delete
121 41 544 212676042958 appointment request for tooth extraction; preferre ... extract_from_user_id NULL 212676042958 [{"type": "user", "content" ... pending 2026-03-25T20:08:09.887527 NULL NULL NULL Edit Delete
120 41 542 212777517266 appointment request: reschedule for Friday evening ... Simozen Elharraq NULL 212777517266 [{"type": "user", "content" ... pending 2026-03-25T18:47:43.521974 NULL NULL NULL Edit Delete
117 41 539 212602924733 Consultation request for wisdom tooth extraction; ... Sofiane Bechara NULL 212602924733 [{"type": "user", "content" ... pending 2026-03-25T13:00:14.543363 NULL NULL NULL Edit Delete
116 41 537 212608615566 pricing inquiry for dental crowns unknown NULL 212608615566 [{"type": "user", "content" ... pending 2026-03-25T10:27:43.948417 NULL NULL NULL Edit Delete