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[{"id": 37965, "message_id": " [{"id": 37965, "message_id": "bot_3A660CEAE01FEA9440C3_762", "sender": "bot", "message_type": "text", "content": "Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-06-02T11:22:49.204989", "media_url": null, "media_mime_type": null}, {"id": 40836, "message_id": "3A257443E081BE2AFC12", "sender": "user", "message_type": "text", "content": "Coucou 👋🏻 \nSvp prochain rdv ?", "created_at": "2026-06-09T14:04:58.276175", "media_url": null, "media_mime_type": null}, {"id": 40837, "message_id": "3AA7332298B0E63C601F", "sender": "user", "message_type": "text", "content": "???", "created_at": "2026-06-09T14:05:05.135757", "media_url": null, "media_mime_type": null}, {"id": 40838, "message_id": "bot_3AA7332298B0E63C601F_7008", "sender": "bot", "message_type": "text", "content": "Merci pour votre patience Oumaima !", "created_at": "2026-06-09T14:05:17.826486", "media_url": null, "media_mime_type": null}, {"id": 40839, "message_id": "bot_3AA7332298B0E63C601F_1289", "sender": "bot", "message_type": "text", "content": "Votre demande est bien transmise, l’équipe va vous rappeler pour fixer le prochain rendez-vous إن شاء الله.", "created_at": "2026-06-09T14:05:17.889598", "media_url": null, "media_mime_type": null}, {"id": 40840, "message_id": "bot_3AA7332298B0E63C601F_6428", "sender": "bot", "message_type": "text", "content": "Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-06-09T14:05:17.956641", "media_url": null, "media_mime_type": null}, {"id": 40841, "message_id": "3A548950DBDBF191366E", "sender": "user", "message_type": "text", "content": "????", "created_at": "2026-06-09T14:05:30.611186", "media_url": null, "media_mime_type": null}, {"id": 40842, "message_id": "bot_3A548950DBDBF191366E_9463", "sender": "bot", "message_type": "text", "content": "Je comprends votre impatience Oumaima, et je suis désolé pour l’attente.", "created_at": "2026-06-09T14:05:42.458152", "media_url": null, "media_mime_type": null}, {"id": 40843, "message_id": "bot_3A548950DBDBF191366E_3642", "sender": "bot", "message_type": "text", "content": "Je ne suis qu’un assistant virtuel (robo), et nous avons déjà transmis votre demande à l’équipe.", "created_at": "2026-06-09T14:05:42.522243", "media_url": null, "media_mime_type": null}, {"id": 40844, "message_id": "bot_3A548950DBDBF191366E_5405", "sender": "bot", "message_type": "text", "content": "Si c’est urgent, vous pouvez aussi appeler directement le cabinet au +212 660-022-263.", "created_at": "2026-06-09T14:05:42.589371", "media_url": null, "media_mime_type": null}, {"id": 40845, "message_id": "3A4515958917999FFBE5", "sender": "user", "message_type": "text", "content": "???", "created_at": "2026-06-09T14:05:57.239338", "media_url": null, "media_mime_type": null}, {"id": 40846, "message_id": "bot_3A4515958917999FFBE5_594", "sender": "bot", "message_type": "text", "content": "كنعتدر على هاد الوضع 🙏🏻 الفريق غادي يتواصل بيكوم في أقرب وقت ممكن.", "created_at": "2026-06-09T14:06:08.857149", "media_url": null, "media_mime_type": null}]...
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كنعتدر على هاد الوضع 🙏🏻 الفريق غادي يتواصل بيكوم ف كنعتدر على هاد الوضع 🙏🏻 الفريق غادي يتواصل بيكوم في أقرب وقت ممكن....
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[{"id": 7181, "message_id": "3 [{"id": 7181, "message_id": "3EB010C7DA3C6472F32298", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*RACHDI Naima*\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *samedi 28 mars 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-26T18:10:16.767725", "media_url": null, "media_mime_type": null}, {"id": 7196, "message_id": "ACF02138E8440659698C32E0726DF8F6", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*RACHDI Naima*\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *samedi 28 mars 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez cont...</reply_to> Bonsoir,\nStp , j’ai une question : ce rendez-vous concerne-t-il la deuxième séance d’orthodontie du mois de mars ou sera-t-il compté pour le mois d’avril ?", "created_at": "2026-03-26T18:33:51.383591", "media_url": null, "media_mime_type": null}, {"id": 7516, "message_id": "3EB0AA4C46DD7AB7F7BBC1", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a smiling cartoon tooth character holding a notepad with a checkmark. Above the character, there is text in French that reads: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' which translates to 'Your appointment is confirmed'. Below that, another text says: 'CHEZ TANGER BAY DENTAL CENTER'. The background shows a blurred dental clinic setting with dental chairs visible, hinting at a clinic environment. The logo for Tanger Bay Dental Center is at the top, featuring a stylized tooth.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\",\n \"TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\":\n\nUser message context: Salut *RACHDI Naima*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:03:46.404230", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1571/download", "media_mime_type": "image/jpeg"}, {"id": 7556, "message_id": "A559C6A8E41AA29ADC135FB5A81BEC6C", "sender": "bot", "message_type": "text", "content": "la deuxième séance d’orthodontie du mois de mars", "created_at": "2026-03-27T15:17:07.675540", "media_url": null, "media_mime_type": null}, {"id": 7618, "message_id": "AC2EB9627526157F3E77085D4CE65B98", "sender": "user", "message_type": "text", "content": "<reply_to>Salut *RACHDI Naima*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars...</reply_to> Bonsoir, Oui inshallah", "created_at": "2026-03-27T16:04:55.376003", "media_url": null, "media_mime_type": null}, {"id": 7619, "message_id": "bot_AC2EB9627526157F3E77085D4CE65B98_4173", "sender": "bot", "message_type": "text", "content": "Bonsoir Naima 😊 Votre rendez-vous pour la deuxième séance d’orthodontie du mois de mars est bien confirmé pour le samedi 28 mars 2026 à 11:00 chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-27T16:05:17.842313", "media_url": null, "media_mime_type": null}]...
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Bonsoir Naima 😊 Votre rendez-vous pour la deuxième Bonsoir Naima 😊 Votre rendez-vous pour la deuxième séance d’orthodontie du mois de mars est bien confirmé pour le samedi 28 mars 2026 à 11:00 chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻...
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[{"id": 18453, "message_id": " [{"id": 18453, "message_id": "3EB05D4312D46107033735", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*RACHDI Naima*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 25 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 25 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T12:20:23.018277", "media_url": null, "media_mime_type": null}, {"id": 18632, "message_id": "3EB0D0FA75032FCADFF146", "sender": "bot", "message_type": "image", "content": "Salut *RACHDI Naima*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 25 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-04-24T15:03:08.490924", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5161/download", "media_mime_type": "image/jpeg"}, {"id": 18880, "message_id": "AC5B59941AC669DD9C0338A34A451794", "sender": "user", "message_type": "text", "content": "Bonsoir,\nOui inshallah", "created_at": "2026-04-24T18:17:18.832441", "media_url": null, "media_mime_type": null}, {"id": 19024, "message_id": "A5CAA392978CAECB65B5FC0AC00B7906", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-25T09:01:33.847350", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5311/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29707, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAEhggQUM1RjNCNzY2RjZGRjAwQTQ5OTE1OEM5Qjg2MjZCQTYA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital receipt or transaction confirmation. The dominant color theme is black and white. The amount '1 000,00 DH' is shown prominently at the top. The transaction is made from MLLE RACHDI NAIMA to haitham dr boutaib with the beneficiary's RIB number visible. Other details include the reference number, transaction type, account numbers, status (executed), and specific initiation and execution dates. The motif is 'Traitement Orth : Mois Mai', suggesting the purpose is orthodontic treatment for the month of May.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"1 000,00 DH\",\n \"haitham dr boutaib\",\n \"Référence\",\n \"359446371\",\n \"Type du virement\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital bank transfer confirmation or receipt. The amount transferred is 1,000.00 DH. The sender is listed as MLLE RACHDI NAIMA, and the beneficiary is haitham dr boutaib. A RIB (bank account number) is provided. The type of transfer is marked as 'Standard.' The execution status is 'Exécuté.' The date of initiation and execution are both 04/05/2026. The reason for the transfer is specified as 'Traitement Orth : Mois Mai,' which suggests it is related to orthodontic treatment for the month of May.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"1 000,00 DH\",\n \"haitham dr boutaib\",\n \"Référence 359", "created_at": "2026-05-15T06:11:49.808698", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8705/download", "media_mime_type": "image/jpeg"}, {"id": 29708, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAERggQTUwRjFCMTA0MDlBQUUyQkFDODk5RUMzOEFFQTUwNzkA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-15T06:11:50.786649", "media_url": null, "media_mime_type": null}, {"id": 29715, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAEhggQUM1RjNCNzY2RjZGRjAwQTQ5OTE1OEM5Qjg2MjZCQTYA_1537", "sender": "bot", "message_type": "text", "content": "Merci Naima, votre reçu de paiement pour le traitement orthodontique du mois de mai a bien été reçu. Nous transmettons votre demande à l’équipe qui va vérifier et vous confirmer la réception très prochainement إن شاء الله 🙏🏻", "created_at": "2026-05-15T06:12:15.319342", "media_url": null, "media_mime_type": null}]...
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Merci Naima, votre reçu de paiement pour le traite Merci Naima, votre reçu de paiement pour le traitement orthodontique du mois de mai a bien été reçu. Nous transmettons votre demande à l’équipe qui va vérifier et vous confirmer la réception très prochainement إن شاء الله 🙏🏻...
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[{"id": 18880, "message_id": " [{"id": 18880, "message_id": "AC5B59941AC669DD9C0338A34A451794", "sender": "user", "message_type": "text", "content": "Bonsoir,\nOui inshallah", "created_at": "2026-04-24T18:17:18.832441", "media_url": null, "media_mime_type": null}, {"id": 19024, "message_id": "A5CAA392978CAECB65B5FC0AC00B7906", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-25T09:01:33.847350", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5311/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29707, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAEhggQUM1RjNCNzY2RjZGRjAwQTQ5OTE1OEM5Qjg2MjZCQTYA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital receipt or transaction confirmation. The dominant color theme is black and white. The amount '1 000,00 DH' is shown prominently at the top. The transaction is made from MLLE RACHDI NAIMA to haitham dr boutaib with the beneficiary's RIB number visible. Other details include the reference number, transaction type, account numbers, status (executed), and specific initiation and execution dates. The motif is 'Traitement Orth : Mois Mai', suggesting the purpose is orthodontic treatment for the month of May.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"1 000,00 DH\",\n \"haitham dr boutaib\",\n \"Référence\",\n \"359446371\",\n \"Type du virement\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital bank transfer confirmation or receipt. The amount transferred is 1,000.00 DH. The sender is listed as MLLE RACHDI NAIMA, and the beneficiary is haitham dr boutaib. A RIB (bank account number) is provided. The type of transfer is marked as 'Standard.' The execution status is 'Exécuté.' The date of initiation and execution are both 04/05/2026. The reason for the transfer is specified as 'Traitement Orth : Mois Mai,' which suggests it is related to orthodontic treatment for the month of May.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"1 000,00 DH\",\n \"haitham dr boutaib\",\n \"Référence 359", "created_at": "2026-05-15T06:11:49.808698", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8705/download", "media_mime_type": "image/jpeg"}, {"id": 29708, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAERggQTUwRjFCMTA0MDlBQUUyQkFDODk5RUMzOEFFQTUwNzkA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-15T06:11:50.786649", "media_url": null, "media_mime_type": null}, {"id": 29715, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAEhggQUM1RjNCNzY2RjZGRjAwQTQ5OTE1OEM5Qjg2MjZCQTYA_1537", "sender": "bot", "message_type": "text", "content": "Merci Naima, votre reçu de paiement pour le traitement orthodontique du mois de mai a bien été reçu. Nous transmettons votre demande à l’équipe qui va vérifier et vous confirmer la réception très prochainement إن شاء الله 🙏🏻", "created_at": "2026-05-15T06:12:15.319342", "media_url": null, "media_mime_type": null}, {"id": 29716, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAERgWM0VCMEE4MUMyMTEzMTFCNzJDMjU1NQA=", "sender": "bot", "message_type": "text", "content": "Merci Naima, votre reçu de paiement pour le traitement orthodontique du mois de mai a bien été reçu.", "created_at": "2026-05-15T06:12:17.780110", "media_url": null, "media_mime_type": null}, {"id": 29717, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAERgWM0VCMDJDQjE3NzA1Q0U5Q0E4M0NDMQA=", "sender": "bot", "message_type": "text", "content": "Nous transmettons votre demande à l’équipe qui va vérifier et vous confirmer la réception très prochainement إن شاء الله 🙏🏻", "created_at": "2026-05-15T06:12:19.272361", "media_url": null, "media_mime_type": null}, {"id": 29718, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAEhggQUM0NjUxNTNBODZEQUI4MDlENzQyRUU0ODc0QzQzMDkA", "sender": "user", "message_type": "text", "content": "Bonjour,\n\nJ’espère que vous allez bien.\n\nVous trouverez ci-dessous le reçu concernant la séance de traitement ortho du mois, effectuée le 4 mai.\nJ’ai oublié d’envoyer le reçu .\n\nLa prochaine séance est-elle prévue pour ce samedi ?", "created_at": "2026-05-15T06:13:29.344452", "media_url": null, "media_mime_type": null}, {"id": 29764, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAERgWM0VCMEU2RjE4MDg3NDU3MzY0NkQ2NQA=", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Virement*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-13400,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-15T09:40:13.608753", "media_url": null, "media_mime_type": null}, {"id": 29767, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAERgWM0VCMDgyNkVFNzA0RTRFQ0YyQjdDRAA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-15T09:40:45.409901", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8716/download", "media_mime_type": "application/pdf"}, {"id": 33684, "message_id": "ACF19BE99D238A76F15B86C8C197950B", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*RACHDI Naima*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 23 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contac...</reply_to> Bonjour ,\nD'accord inshallah", "created_at": "2026-05-21T18:31:49.168226", "media_url": null, "media_mime_type": null}, {"id": 33686, "message_id": "bot_ACF19BE99D238A76F15B86C8C197950B_746", "sender": "bot", "message_type": "text", "content": "Merci beaucoup Naima ! Votre rendez-vous pour le samedi 23 mai 2026 à 11:00 est bien noté. À très bientôt إن شاء الله 🙏🏻", "created_at": "2026-05-21T18:32:02.183507", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup Naima ! Votre rendez-vous pour le s Merci beaucoup Naima ! Votre rendez-vous pour le samedi 23 mai 2026 à 11:00 est bien noté. À très bientôt إن شاء الله 🙏🏻...
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[{"id": 29718, "message_id": " [{"id": 29718, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAEhggQUM0NjUxNTNBODZEQUI4MDlENzQyRUU0ODc0QzQzMDkA", "sender": "user", "message_type": "text", "content": "Bonjour,\n\nJ’espère que vous allez bien.\n\nVous trouverez ci-dessous le reçu concernant la séance de traitement ortho du mois, effectuée le 4 mai.\nJ’ai oublié d’envoyer le reçu .\n\nLa prochaine séance est-elle prévue pour ce samedi ?", "created_at": "2026-05-15T06:13:29.344452", "media_url": null, "media_mime_type": null}, {"id": 29764, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAERgWM0VCMEU2RjE4MDg3NDU3MzY0NkQ2NQA=", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Virement*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-13400,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-15T09:40:13.608753", "media_url": null, "media_mime_type": null}, {"id": 29767, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAERgWM0VCMDgyNkVFNzA0RTRFQ0YyQjdDRAA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-15T09:40:45.409901", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8716/download", "media_mime_type": "application/pdf"}, {"id": 33684, "message_id": "ACF19BE99D238A76F15B86C8C197950B", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*RACHDI Naima*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 23 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contac...</reply_to> Bonjour ,\nD'accord inshallah", "created_at": "2026-05-21T18:31:49.168226", "media_url": null, "media_mime_type": null}, {"id": 33686, "message_id": "bot_ACF19BE99D238A76F15B86C8C197950B_746", "sender": "bot", "message_type": "text", "content": "Merci beaucoup Naima ! Votre rendez-vous pour le samedi 23 mai 2026 à 11:00 est bien noté. À très bientôt إن شاء الله 🙏🏻", "created_at": "2026-05-21T18:32:02.183507", "media_url": null, "media_mime_type": null}, {"id": 34109, "message_id": "3EB0F83FDCD760DE1AEE5F", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a dental-themed digital graphic. It features a large, animated cartoon tooth character with facial features (eyes, eyebrows, mouth) smiling and giving a thumbs up. The character is holding a notepad with a large green checkmark. In the background, there is a blurred view of a dental clinic room with a dental chair and equipment visible, indicative of a clinical setting. The dominant colors are light blue and white, giving the image a clean and professional feel. At the top, there is the logo for 'Tanger Bay Dental Center' with a stylized tooth icon. The main text, in French, reads: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (Your appointment is confirmed) and 'CHEZ TANGER BAY DENTAL CENTER'. The image is clearly promotional and confirms an appointment at the clinic.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_\n\nUser message context: Salut *RACHDI Naima*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 23 mai 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-22T15:01:17.752101", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9737/download", "media_mime_type": "image/jpeg"}, {"id": 34166, "message_id": "3EB0A8E87F95327071B13D", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*RACHDI Naima*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 23 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 23 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-22T16:08:23.971035", "media_url": null, "media_mime_type": null}, {"id": 34272, "message_id": "AC57AC11075008B36CFDC861CE167F40", "sender": "user", "message_type": "text", "content": "Bonjour,\nOui inshallah", "created_at": "2026-05-22T18:04:23.011715", "media_url": null, "media_mime_type": null}, {"id": 41851, "message_id": "3EB09F88B04F51F98D1E6C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*RACHDI Naima*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 20 juin 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 20 يونيو 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-11T09:55:49.014078", "media_url": null, "media_mime_type": null}, {"id": 42245, "message_id": "AC10F758D874EE18AD57C67061B02891", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*RACHDI Naima*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 20 juin 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez conta...</reply_to> Bonsoir, \nLe 20 juin ou bien le 13 ?", "created_at": "2026-06-11T18:21:20.204755", "media_url": null, "media_mime_type": null}, {"id": 42246, "message_id": "bot_AC10F758D874EE18AD57C67061B02891_5952", "sender": "bot", "message_type": "text", "content": "Bonsoir 😊 \nVotre message mentionne un rendez-vous le samedi 20 juin 2026 à 10h00.", "created_at": "2026-06-11T18:21:36.845184", "media_url": null, "media_mime_type": null}, {"id": 42247, "message_id": "bot_AC10F758D874EE18AD57C67061B02891_1641", "sender": "bot", "message_type": "text", "content": "Si vous avez un doute ou si une autre date a été évoquée auparavant, souhaitez-vous que je vérifie avec l’équipe pour vous confirmer la date exacte ?", "created_at": "2026-06-11T18:21:36.910568", "media_url": null, "media_mime_type": null}]...
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Bonsoir 😊
Votre message mentionne un rendez-vous Bonsoir 😊
Votre message mentionne un rendez-vous le samedi 20 juin 2026 à 10h00. Si vous avez un doute ou si une autre date a été évoquée auparavant, souhaitez-vous que je vérifie avec l’équipe pour vous confirmer la date exacte ?...
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[{"id": 7182, "message_id": "3 [{"id": 7182, "message_id": "3EB04E0F256DAD87B749A5", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MINGOT Wendel*\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *samedi 28 mars 2026* à *11:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *11:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-26T18:12:21.100178", "media_url": null, "media_mime_type": null}, {"id": 7219, "message_id": "3A9556D246AED8C70776", "sender": "user", "message_type": "text", "content": "Bonjour je ne pourrai pas être là à 11h30 je peut être là à 13h merci", "created_at": "2026-03-26T18:50:37.138079", "media_url": null, "media_mime_type": null}, {"id": 7232, "message_id": "A508605E1D9D51580504B10F1550C4A9", "sender": "bot", "message_type": "text", "content": "Je vais voir demain la liste de rdv", "created_at": "2026-03-26T19:18:21.182038", "media_url": null, "media_mime_type": null}, {"id": 7519, "message_id": "3EB0F6C0B4E7F5E5FD8412", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image contains a cartoon tooth character with a face. The character is holding an appointment card with a green checkmark, indicating confirmation. The background shows a dental office setting with a dental chair. The top of the image features a logo with a stylized tooth and the text 'Tanger Bay Dental Center'. The text 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER' is prominently displayed.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\",\n \"TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\n\nUser message context: Salut *MINGOT Wendel*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *11:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:03:59.336638", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1572/download", "media_mime_type": "image/jpeg"}, {"id": 7567, "message_id": "3AE1A8363B389AC8B1C7", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour je ne pourrai pas être là à 11h30 je peut être là à 13h merci</reply_to> Je peux être là à 13h", "created_at": "2026-03-27T15:21:08.928639", "media_url": null, "media_mime_type": null}, {"id": 7568, "message_id": "bot_3AE1A8363B389AC8B1C7_2911", "sender": "bot", "message_type": "text", "content": "Bonjour Wendel 😊\n\nJe comprends que vous ne pourrez pas être présent à 11h30 et que vous préférez venir à 13h. Je vais transmettre votre demande à l'équipe pour voir si nous pouvons ajuster votre rendez-vous. Vous serez informé dès que possible. Merci pour votre patience !", "created_at": "2026-03-27T15:21:27.777719", "media_url": null, "media_mime_type": null}]...
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Bonjour Wendel 😊
Je comprends que vous ne pourrez Bonjour Wendel 😊
Je comprends que vous ne pourrez pas être présent à 11h30 et que vous préférez venir à 13h. Je vais transmettre votre demande à l'équipe pour voir si nous pouvons ajuster votre rendez-vous. Vous serez informé dès que possible. Merci pour votre patience !...
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[{"id": 19208, "message_id": " [{"id": 19208, "message_id": "3EB0DB71B8DD9192F7C4CB", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo of the upper arch, taken with a retractor in place. The image displays the palate, upper teeth, and associated soft tissues. Fixed orthodontic appliances (brackets and archwires) are visible on all accessible teeth, with a mix of metal and ceramic brackets. There is visible dental plaque and calculus buildup, especially on the posterior teeth. Gingival tissue appears generally pink but there are localized areas of redness and minor swelling, particularly adjacent to where heavy plaque or calculus is present. Soft tissues of the palate and alveolar process are visible, with no major lesions or ulcerations observed. Cheeks and some portion of the lips are held aside with retractors. A dental professional's gloved hand is visible on the left side of the image, holding the retractor.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Teeth with fixed orthodontic appliances, moderate to significant yellow calculus deposits particularly on molars and premolars. Tooth surfaces appear generally intact, with brackets and archwire in place. One posterior tooth appears to have excess adhesive.\",\n \"severity_signal\": \"", "created_at": "2026-04-25T13:33:06.909935", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5373/download", "media_mime_type": "image/jpeg"}, {"id": 19209, "message_id": "3EB0385A962CBD79804191", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral photo showing the upper and lower front teeth with both ceramic and metal orthodontic brackets attached. Orthodontic wires are present. There is visible moderate to heavy yellowish calculus and plaque accumulation, especially around the lower anterior teeth and near the brackets. The teeth exhibit crowding, malalignment, and overlapping, particularly in the lower anterior region. Several teeth appear yellowish, indicating possible staining. The gingiva appears generally erythematous and inflamed in areas, particularly around the lower teeth, with some darker pigmentation visible on the lower and upper gingiva. There is an elastic chain and an auxiliary wire on the lower right anterior side. The oral mucosa and lips are held apart with a retractor for clear visibility.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth crowded with orthodontic ceramic brackets present. Yellow discoloration and plaque/calculus present along the gingival margin.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Severe crowding, overlapping, and rotation with both", "created_at": "2026-04-25T13:33:06.963601", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5374/download", "media_mime_type": "image/jpeg"}, {"id": 19210, "message_id": "3EB07DB1BE40AD436BA4AC", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photo showing the left side of a person's mouth. The teeth are fitted with fixed orthodontic appliances (braces), including ceramic and metal brackets with archwires. The retractor is used to keep the cheek and lips away, providing a clear view. The gingiva is pink and appears moist. There is moderate yellowish discoloration or staining on the teeth, especially near the gum line, and some brown staining more pronounced on the upper premolars. Gingival margins are visible but there are no obvious signs of swelling or active bleeding. The alignment of teeth shows some crowding or irregularity, consistent with orthodontic correction.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth visible with orthodontic brackets; mild to moderate yellow and brown staining, possible crowding.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Teeth present with brackets, less visible due to the angle, but appear to have yellowish discoloration.\",\n \"severity_signal\": \"mild\"\n }", "created_at": "2026-04-25T13:33:07.103211", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5375/download", "media_mime_type": "image/jpeg"}, {"id": 19211, "message_id": "3EB036259B732F256B9FB0", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is an intraoral clinical photo showing the front teeth and adjacent gums of an individual with both ceramic (tooth-colored) and metallic orthodontic brackets attached to the upper and lower teeth. The lips are retracted with a cheek retractor for clear visualization. The teeth show visible crowding and malalignment in both the upper and lower dental arches. The color of the teeth is yellowish with evidence of white and brown spots, possibly reflective of decalcification or early caries. There is some calculus or plaque buildup visible, particularly around the brackets. The gum tissue appears generally pink but with areas of redness, and a darker pigmentation area is visible on the lower gingiva near the incisors. There is an open space (diastema) in the lower anterior region, possibly due to crowding. No obvious large carious lesions or tooth fractures are immediately visible. Permanent teeth are present; no primary teeth are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Crowding and malalignment; white and yellow/brown spots on several teeth; orthodontic brackets present.\",\n \"severity_signal\":", "created_at": "2026-04-25T13:33:07.278647", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5376/download", "media_mime_type": "image/jpeg"}, {"id": 19235, "message_id": "3EB0D52F26F5F27B06C2B7", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MINGOT Wendel*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 02 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 2 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-25T13:44:25.933185", "media_url": null, "media_mime_type": null}, {"id": 19236, "message_id": "3EB0505319B9E6A435C267", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *100,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-8900,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-25T13:48:08.543872", "media_url": null, "media_mime_type": null}, {"id": 19237, "message_id": "3EB0E09978D93052F9789F", "sender": "bot", "message_type": "document", "content": "2026042514480351.pdf", "created_at": "2026-04-25T13:48:34.192766", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5400/download", "media_mime_type": "application/pdf"}, {"id": 19238, "message_id": "3A2B9EE9941BB5C2F1F6", "sender": "user", "message_type": "voice", "content": "[Voice message] La, monsieur, 600, 600 dirhams.", "created_at": "2026-04-25T13:49:04.341481", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5401/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19239, "message_id": "3EB064DC0430EF6559C87A", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *500,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-8900,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-25T13:49:04.450794", "media_url": null, "media_mime_type": null}, {"id": 19240, "message_id": "3EB06010C11661A5C7D7D8", "sender": "bot", "message_type": "document", "content": "2026042514482995.pdf", "created_at": "2026-04-25T13:49:20.054239", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5402/download", "media_mime_type": "application/pdf"}, {"id": 21803, "message_id": "3A38EBD418ABF70B59D9", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*MINGOT Wendel*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 02 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez conta...</reply_to> C’est toujour ok le rendez vous ?", "created_at": "2026-05-01T19:27:47.286441", "media_url": null, "media_mime_type": null}, {"id": 21804, "message_id": "bot_3A38EBD418ABF70B59D9_331", "sender": "bot", "message_type": "text", "content": "Bonjour Wendel 😊\n\nOui, votre rendez-vous avec Dr ALAMI MUSTAPHA est bien prévu pour le samedi 2 mai 2026 à 10h00. Nous vous attendons à cette date à la clinique.\n\nSi jamais vous avez un empêchement ou souhaitez modifier l’horaire, n’hésitez pas à nous le signaler.", "created_at": "2026-05-01T19:28:35.771280", "media_url": null, "media_mime_type": null}]...
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Bonjour Wendel 😊
Oui, votre rendez-vous avec Dr A Bonjour Wendel 😊
Oui, votre rendez-vous avec Dr ALAMI MUSTAPHA est bien prévu pour le samedi 2 mai 2026 à 10h00. Nous vous attendons à cette date à la clinique.
Si jamais vous avez un empêchement ou souhaitez modifier l’horaire, n’hésitez pas à nous le signaler....
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[{"id": 19210, "message_id": " [{"id": 19210, "message_id": "3EB07DB1BE40AD436BA4AC", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photo showing the left side of a person's mouth. The teeth are fitted with fixed orthodontic appliances (braces), including ceramic and metal brackets with archwires. The retractor is used to keep the cheek and lips away, providing a clear view. The gingiva is pink and appears moist. There is moderate yellowish discoloration or staining on the teeth, especially near the gum line, and some brown staining more pronounced on the upper premolars. Gingival margins are visible but there are no obvious signs of swelling or active bleeding. The alignment of teeth shows some crowding or irregularity, consistent with orthodontic correction.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth visible with orthodontic brackets; mild to moderate yellow and brown staining, possible crowding.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Teeth present with brackets, less visible due to the angle, but appear to have yellowish discoloration.\",\n \"severity_signal\": \"mild\"\n }", "created_at": "2026-04-25T13:33:07.103211", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5375/download", "media_mime_type": "image/jpeg"}, {"id": 19211, "message_id": "3EB036259B732F256B9FB0", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is an intraoral clinical photo showing the front teeth and adjacent gums of an individual with both ceramic (tooth-colored) and metallic orthodontic brackets attached to the upper and lower teeth. The lips are retracted with a cheek retractor for clear visualization. The teeth show visible crowding and malalignment in both the upper and lower dental arches. The color of the teeth is yellowish with evidence of white and brown spots, possibly reflective of decalcification or early caries. There is some calculus or plaque buildup visible, particularly around the brackets. The gum tissue appears generally pink but with areas of redness, and a darker pigmentation area is visible on the lower gingiva near the incisors. There is an open space (diastema) in the lower anterior region, possibly due to crowding. No obvious large carious lesions or tooth fractures are immediately visible. Permanent teeth are present; no primary teeth are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Crowding and malalignment; white and yellow/brown spots on several teeth; orthodontic brackets present.\",\n \"severity_signal\":", "created_at": "2026-04-25T13:33:07.278647", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5376/download", "media_mime_type": "image/jpeg"}, {"id": 19235, "message_id": "3EB0D52F26F5F27B06C2B7", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MINGOT Wendel*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 02 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 2 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-25T13:44:25.933185", "media_url": null, "media_mime_type": null}, {"id": 19236, "message_id": "3EB0505319B9E6A435C267", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *100,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-8900,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-25T13:48:08.543872", "media_url": null, "media_mime_type": null}, {"id": 19237, "message_id": "3EB0E09978D93052F9789F", "sender": "bot", "message_type": "document", "content": "2026042514480351.pdf", "created_at": "2026-04-25T13:48:34.192766", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5400/download", "media_mime_type": "application/pdf"}, {"id": 19238, "message_id": "3A2B9EE9941BB5C2F1F6", "sender": "user", "message_type": "voice", "content": "[Voice message] La, monsieur, 600, 600 dirhams.", "created_at": "2026-04-25T13:49:04.341481", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5401/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19239, "message_id": "3EB064DC0430EF6559C87A", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *500,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-8900,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-25T13:49:04.450794", "media_url": null, "media_mime_type": null}, {"id": 19240, "message_id": "3EB06010C11661A5C7D7D8", "sender": "bot", "message_type": "document", "content": "2026042514482995.pdf", "created_at": "2026-04-25T13:49:20.054239", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5402/download", "media_mime_type": "application/pdf"}, {"id": 21803, "message_id": "3A38EBD418ABF70B59D9", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*MINGOT Wendel*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 02 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez conta...</reply_to> C’est toujour ok le rendez vous ?", "created_at": "2026-05-01T19:27:47.286441", "media_url": null, "media_mime_type": null}, {"id": 21804, "message_id": "bot_3A38EBD418ABF70B59D9_331", "sender": "bot", "message_type": "text", "content": "Bonjour Wendel 😊\n\nOui, votre rendez-vous avec Dr ALAMI MUSTAPHA est bien prévu pour le samedi 2 mai 2026 à 10h00. Nous vous attendons à cette date à la clinique.\n\nSi jamais vous avez un empêchement ou souhaitez modifier l’horaire, n’hésitez pas à nous le signaler.", "created_at": "2026-05-01T19:28:35.771280", "media_url": null, "media_mime_type": null}, {"id": 21805, "message_id": "3A5287841BA33B448146", "sender": "user", "message_type": "text", "content": "Wakha ✅", "created_at": "2026-05-01T19:29:21.903742", "media_url": null, "media_mime_type": null}, {"id": 21806, "message_id": "bot_3A5287841BA33B448146_5558", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Wendel 😊\n\nOn vous attend samedi 2 mai à 10h00 إن شاء الله. Si besoin, l’équipe reste à votre disposition !", "created_at": "2026-05-01T19:29:34.119557", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre confirmation Wendel 😊
O Merci beaucoup pour votre confirmation Wendel 😊
On vous attend samedi 2 mai à 10h00 إن شاء الله. Si besoin, l’équipe reste à votre disposition !...
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[{"id": 34118, "message_id": " [{"id": 34118, "message_id": "3EB08C20112F4C4A29C06E", "sender": "bot", "message_type": "image", "content": "Salut *MINGOT Wendel*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 23 mai 2026*\r\n🕘 Heure : *12:45*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-05-22T15:03:24.446656", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9743/download", "media_mime_type": "image/jpeg"}, {"id": 34163, "message_id": "3EB051923C859766F7F607", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MINGOT Wendel*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 23 mai 2026* à *12:45* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 23 ماي 2026* على الساعة *12:45* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-22T16:07:15.967261", "media_url": null, "media_mime_type": null}, {"id": 34273, "message_id": "3A9B9A82593F65EEDDEB", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-22T18:06:00.432196", "media_url": null, "media_mime_type": null}, {"id": 34636, "message_id": "3EB028E9FFC3054DDB4393", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*TPE*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-8500,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-23T12:23:14.132857", "media_url": null, "media_mime_type": null}, {"id": 34637, "message_id": "3EB0B69CF425BD552AF9B3", "sender": "bot", "message_type": "document", "content": "2026052313225613.pdf", "created_at": "2026-05-23T12:23:35.164841", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9851/download", "media_mime_type": "application/pdf"}, {"id": 34684, "message_id": "3A5236CEA908B156E685", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-05-23T14:40:31.420687", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9872/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 34685, "message_id": "A599B811D2B2BC04AF92F99456DDB1D4", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-23T14:58:51.138963", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9873/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 38061, "message_id": "3A60A0ACDCEB79413EAF", "sender": "user", "message_type": "text", "content": "Salem sava ? Fouqach le rendez-vous ?", "created_at": "2026-06-02T15:02:51.616860", "media_url": null, "media_mime_type": null}, {"id": 38062, "message_id": "bot_3A60A0ACDCEB79413EAF_6779", "sender": "bot", "message_type": "text", "content": "وعليكم السلام Wendel 😊\n\nالموعد ديالك مع Dr ALAMI MUSTAPHA هو السبت 2 ماي 2026 مع 10:00 صباحاً. إذا محتاج أي توضيح آخر، أنا هنا نعاونك!", "created_at": "2026-06-02T15:03:04.692891", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام Wendel 😊
الموعد ديالك مع Dr ALAMI M وعليكم السلام Wendel 😊
الموعد ديالك مع Dr ALAMI MUSTAPHA هو السبت 2 ماي 2026 مع 10:00 صباحاً. إذا محتاج أي توضيح آخر، أنا هنا نعاونك!...
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[{"id": 34118, "message_id": " [{"id": 34118, "message_id": "3EB08C20112F4C4A29C06E", "sender": "bot", "message_type": "image", "content": "Salut *MINGOT Wendel*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 23 mai 2026*\r\n🕘 Heure : *12:45*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-05-22T15:03:24.446656", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9743/download", "media_mime_type": "image/jpeg"}, {"id": 34163, "message_id": "3EB051923C859766F7F607", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MINGOT Wendel*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 23 mai 2026* à *12:45* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 23 ماي 2026* على الساعة *12:45* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-22T16:07:15.967261", "media_url": null, "media_mime_type": null}, {"id": 34273, "message_id": "3A9B9A82593F65EEDDEB", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-22T18:06:00.432196", "media_url": null, "media_mime_type": null}, {"id": 34636, "message_id": "3EB028E9FFC3054DDB4393", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*TPE*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-8500,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-23T12:23:14.132857", "media_url": null, "media_mime_type": null}, {"id": 34637, "message_id": "3EB0B69CF425BD552AF9B3", "sender": "bot", "message_type": "document", "content": "2026052313225613.pdf", "created_at": "2026-05-23T12:23:35.164841", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9851/download", "media_mime_type": "application/pdf"}, {"id": 34684, "message_id": "3A5236CEA908B156E685", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-05-23T14:40:31.420687", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9872/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 34685, "message_id": "A599B811D2B2BC04AF92F99456DDB1D4", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-23T14:58:51.138963", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9873/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 38061, "message_id": "3A60A0ACDCEB79413EAF", "sender": "user", "message_type": "text", "content": "Salem sava ? Fouqach le rendez-vous ?", "created_at": "2026-06-02T15:02:51.616860", "media_url": null, "media_mime_type": null}, {"id": 38062, "message_id": "bot_3A60A0ACDCEB79413EAF_6779", "sender": "bot", "message_type": "text", "content": "وعليكم السلام Wendel 😊\n\nالموعد ديالك مع Dr ALAMI MUSTAPHA هو السبت 2 ماي 2026 مع 10:00 صباحاً. إذا محتاج أي توضيح آخر، أنا هنا نعاونك!", "created_at": "2026-06-02T15:03:04.692891", "media_url": null, "media_mime_type": null}, {"id": 38085, "message_id": "3AB6049BA7A9AF97F11B", "sender": "user", "message_type": "text", "content": "Je peux pas lire l’arabe c’est quand ?", "created_at": "2026-06-02T15:35:52.899908", "media_url": null, "media_mime_type": null}, {"id": 38086, "message_id": "bot_3AB6049BA7A9AF97F11B_895", "sender": "bot", "message_type": "text", "content": "Bien sûr Wendel ! Votre rendez-vous avec Dr ALAMI MUSTAPHA est le samedi 2 mai 2026 à 10h00 du matin.\n\nSi vous avez d’autres questions, je suis là pour vous aider !", "created_at": "2026-06-02T15:36:07.575981", "media_url": null, "media_mime_type": null}]...
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Bien sûr Wendel ! Votre rendez-vous avec Dr ALAMI Bien sûr Wendel ! Votre rendez-vous avec Dr ALAMI MUSTAPHA est le samedi 2 mai 2026 à 10h00 du matin.
Si vous avez d’autres questions, je suis là pour vous aider !...
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[{"id": 34637, "message_id": " [{"id": 34637, "message_id": "3EB0B69CF425BD552AF9B3", "sender": "bot", "message_type": "document", "content": "2026052313225613.pdf", "created_at": "2026-05-23T12:23:35.164841", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9851/download", "media_mime_type": "application/pdf"}, {"id": 34684, "message_id": "3A5236CEA908B156E685", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-05-23T14:40:31.420687", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9872/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 34685, "message_id": "A599B811D2B2BC04AF92F99456DDB1D4", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-23T14:58:51.138963", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9873/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 38061, "message_id": "3A60A0ACDCEB79413EAF", "sender": "user", "message_type": "text", "content": "Salem sava ? Fouqach le rendez-vous ?", "created_at": "2026-06-02T15:02:51.616860", "media_url": null, "media_mime_type": null}, {"id": 38062, "message_id": "bot_3A60A0ACDCEB79413EAF_6779", "sender": "bot", "message_type": "text", "content": "وعليكم السلام Wendel 😊\n\nالموعد ديالك مع Dr ALAMI MUSTAPHA هو السبت 2 ماي 2026 مع 10:00 صباحاً. إذا محتاج أي توضيح آخر، أنا هنا نعاونك!", "created_at": "2026-06-02T15:03:04.692891", "media_url": null, "media_mime_type": null}, {"id": 38085, "message_id": "3AB6049BA7A9AF97F11B", "sender": "user", "message_type": "text", "content": "Je peux pas lire l’arabe c’est quand ?", "created_at": "2026-06-02T15:35:52.899908", "media_url": null, "media_mime_type": null}, {"id": 38086, "message_id": "bot_3AB6049BA7A9AF97F11B_895", "sender": "bot", "message_type": "text", "content": "Bien sûr Wendel ! Votre rendez-vous avec Dr ALAMI MUSTAPHA est le samedi 2 mai 2026 à 10h00 du matin.\n\nSi vous avez d’autres questions, je suis là pour vous aider !", "created_at": "2026-06-02T15:36:07.575981", "media_url": null, "media_mime_type": null}, {"id": 38088, "message_id": "3A06411371088E342B49", "sender": "user", "message_type": "voice", "content": "[Voice message] 2 mai ? Le 2 mai c'est passé. C'était le mois dernier le 2 mai.", "created_at": "2026-06-02T15:50:02.566807", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/10625/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 38090, "message_id": "bot_3A06411371088E342B49_5163", "sender": "bot", "message_type": "text", "content": "Merci pour votre remarque Wendel !", "created_at": "2026-06-02T15:50:23.796457", "media_url": null, "media_mime_type": null}, {"id": 38091, "message_id": "bot_3A06411371088E342B49_8095", "sender": "bot", "message_type": "text", "content": "Effectivement, le 2 mai est déjà passé.", "created_at": "2026-06-02T15:50:23.861254", "media_url": null, "media_mime_type": null}, {"id": 38092, "message_id": "bot_3A06411371088E342B49_8093", "sender": "bot", "message_type": "text", "content": "Voulez-vous qu’on fixe un nouveau rendez-vous à une date qui vous arrange ?", "created_at": "2026-06-02T15:50:23.927707", "media_url": null, "media_mime_type": null}, {"id": 38093, "message_id": "bot_3A06411371088E342B49_290", "sender": "bot", "message_type": "text", "content": "Si oui, dites-moi simplement vos disponibilités et le type de soin souhaité, et je transmets à l’équipe.", "created_at": "2026-06-02T15:50:23.996474", "media_url": null, "media_mime_type": null}]...
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Merci pour votre remarque Wendel ! Effectivement, Merci pour votre remarque Wendel ! Effectivement, le 2 mai est déjà passé.
Voulez-vous qu’on fixe un nouveau rendez-vous à une date qui vous arrange ? Si oui, dites-moi simplement vos disponibilités et le type de soin souhaité, et je transmets à l’équipe....
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[{"id": 38062, "message_id": " [{"id": 38062, "message_id": "bot_3A60A0ACDCEB79413EAF_6779", "sender": "bot", "message_type": "text", "content": "وعليكم السلام Wendel 😊\n\nالموعد ديالك مع Dr ALAMI MUSTAPHA هو السبت 2 ماي 2026 مع 10:00 صباحاً. إذا محتاج أي توضيح آخر، أنا هنا نعاونك!", "created_at": "2026-06-02T15:03:04.692891", "media_url": null, "media_mime_type": null}, {"id": 38085, "message_id": "3AB6049BA7A9AF97F11B", "sender": "user", "message_type": "text", "content": "Je peux pas lire l’arabe c’est quand ?", "created_at": "2026-06-02T15:35:52.899908", "media_url": null, "media_mime_type": null}, {"id": 38086, "message_id": "bot_3AB6049BA7A9AF97F11B_895", "sender": "bot", "message_type": "text", "content": "Bien sûr Wendel ! Votre rendez-vous avec Dr ALAMI MUSTAPHA est le samedi 2 mai 2026 à 10h00 du matin.\n\nSi vous avez d’autres questions, je suis là pour vous aider !", "created_at": "2026-06-02T15:36:07.575981", "media_url": null, "media_mime_type": null}, {"id": 38088, "message_id": "3A06411371088E342B49", "sender": "user", "message_type": "voice", "content": "[Voice message] 2 mai ? Le 2 mai c'est passé. C'était le mois dernier le 2 mai.", "created_at": "2026-06-02T15:50:02.566807", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/10625/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 38090, "message_id": "bot_3A06411371088E342B49_5163", "sender": "bot", "message_type": "text", "content": "Merci pour votre remarque Wendel !", "created_at": "2026-06-02T15:50:23.796457", "media_url": null, "media_mime_type": null}, {"id": 38091, "message_id": "bot_3A06411371088E342B49_8095", "sender": "bot", "message_type": "text", "content": "Effectivement, le 2 mai est déjà passé.", "created_at": "2026-06-02T15:50:23.861254", "media_url": null, "media_mime_type": null}, {"id": 38092, "message_id": "bot_3A06411371088E342B49_8093", "sender": "bot", "message_type": "text", "content": "Voulez-vous qu’on fixe un nouveau rendez-vous à une date qui vous arrange ?", "created_at": "2026-06-02T15:50:23.927707", "media_url": null, "media_mime_type": null}, {"id": 38093, "message_id": "bot_3A06411371088E342B49_290", "sender": "bot", "message_type": "text", "content": "Si oui, dites-moi simplement vos disponibilités et le type de soin souhaité, et je transmets à l’équipe.", "created_at": "2026-06-02T15:50:23.996474", "media_url": null, "media_mime_type": null}, {"id": 38094, "message_id": "3ABCF43F7F21E7B4538D", "sender": "user", "message_type": "text", "content": "Samedi à 13h", "created_at": "2026-06-02T15:51:44.049815", "media_url": null, "media_mime_type": null}, {"id": 38095, "message_id": "bot_3ABCF43F7F21E7B4538D_8205", "sender": "bot", "message_type": "text", "content": "Merci Wendel !", "created_at": "2026-06-02T15:51:56.940093", "media_url": null, "media_mime_type": null}, {"id": 38096, "message_id": "bot_3ABCF43F7F21E7B4538D_2699", "sender": "bot", "message_type": "text", "content": "Pour bien transmettre votre demande, pouvez-vous me confirmer le type de soin ou la raison de votre visite samedi à 13h ?", "created_at": "2026-06-02T15:51:57.004649", "media_url": null, "media_mime_type": null}, {"id": 38097, "message_id": "bot_3ABCF43F7F21E7B4538D_5070", "sender": "bot", "message_type": "text", "content": "Dès que j’ai cette information, je fais suivre à l’équipe pour validation.", "created_at": "2026-06-02T15:51:57.067684", "media_url": null, "media_mime_type": null}]...
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Merci Wendel ! Pour bien transmettre votre demande Merci Wendel ! Pour bien transmettre votre demande, pouvez-vous me confirmer le type de soin ou la raison de votre visite samedi à 13h ?
Dès que j’ai cette information, je fais suivre à l’équipe pour validation....
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[{"id": 38090, "message_id": " [{"id": 38090, "message_id": "bot_3A06411371088E342B49_5163", "sender": "bot", "message_type": "text", "content": "Merci pour votre remarque Wendel !", "created_at": "2026-06-02T15:50:23.796457", "media_url": null, "media_mime_type": null}, {"id": 38091, "message_id": "bot_3A06411371088E342B49_8095", "sender": "bot", "message_type": "text", "content": "Effectivement, le 2 mai est déjà passé.", "created_at": "2026-06-02T15:50:23.861254", "media_url": null, "media_mime_type": null}, {"id": 38092, "message_id": "bot_3A06411371088E342B49_8093", "sender": "bot", "message_type": "text", "content": "Voulez-vous qu’on fixe un nouveau rendez-vous à une date qui vous arrange ?", "created_at": "2026-06-02T15:50:23.927707", "media_url": null, "media_mime_type": null}, {"id": 38093, "message_id": "bot_3A06411371088E342B49_290", "sender": "bot", "message_type": "text", "content": "Si oui, dites-moi simplement vos disponibilités et le type de soin souhaité, et je transmets à l’équipe.", "created_at": "2026-06-02T15:50:23.996474", "media_url": null, "media_mime_type": null}, {"id": 38094, "message_id": "3ABCF43F7F21E7B4538D", "sender": "user", "message_type": "text", "content": "Samedi à 13h", "created_at": "2026-06-02T15:51:44.049815", "media_url": null, "media_mime_type": null}, {"id": 38095, "message_id": "bot_3ABCF43F7F21E7B4538D_8205", "sender": "bot", "message_type": "text", "content": "Merci Wendel !", "created_at": "2026-06-02T15:51:56.940093", "media_url": null, "media_mime_type": null}, {"id": 38096, "message_id": "bot_3ABCF43F7F21E7B4538D_2699", "sender": "bot", "message_type": "text", "content": "Pour bien transmettre votre demande, pouvez-vous me confirmer le type de soin ou la raison de votre visite samedi à 13h ?", "created_at": "2026-06-02T15:51:57.004649", "media_url": null, "media_mime_type": null}, {"id": 38097, "message_id": "bot_3ABCF43F7F21E7B4538D_5070", "sender": "bot", "message_type": "text", "content": "Dès que j’ai cette information, je fais suivre à l’équipe pour validation.", "created_at": "2026-06-02T15:51:57.067684", "media_url": null, "media_mime_type": null}, {"id": 38098, "message_id": "3A1E8A734266087AF902", "sender": "user", "message_type": "voice", "content": "[Voice message] Le type de soins je sais pas, moi toutes les deux semaines j’ai rendez-vous avec le docteur Mustafa pour serrer l’appareil dentaire.", "created_at": "2026-06-02T15:53:09.769639", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/10627/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 38102, "message_id": "bot_3A1E8A734266087AF902_8401", "sender": "bot", "message_type": "text", "content": "Votre demande est transmise à l’équipe, Wendel.", "created_at": "2026-06-02T15:53:30.010065", "media_url": null, "media_mime_type": null}, {"id": 38103, "message_id": "bot_3A1E8A734266087AF902_2059", "sender": "bot", "message_type": "text", "content": "Ils vont vérifier la disponibilité pour samedi à 13h et reviendront vers vous rapidement.", "created_at": "2026-06-02T15:53:30.067928", "media_url": null, "media_mime_type": null}, {"id": 38104, "message_id": "bot_3A1E8A734266087AF902_1336", "sender": "bot", "message_type": "text", "content": "Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-06-02T15:53:30.133262", "media_url": null, "media_mime_type": null}]...
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Votre demande est transmise à l’équipe, Wendel. Il Votre demande est transmise à l’équipe, Wendel. Ils vont vérifier la disponibilité pour samedi à 13h et reviendront vers vous rapidement.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 7183, "message_id": "3 [{"id": 7183, "message_id": "3EB09FEFA3FC4AAD1F77B1", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *samedi 28 mars 2026* à *13:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *13:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-26T18:16:11.439836", "media_url": null, "media_mime_type": null}, {"id": 7533, "message_id": "3EB0DC7CE011541EBA8289", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image contains a cartoon representation of a smiling tooth holding a small calendar with a green check mark. The tooth is anthropomorphized with simple facial features, smiling eyes, and a thumb up gesture. Above the tooth, there's a logo of Tanger Bay Dental Center, depicted as a stylized tooth, with the text 'TANGER BAY DENTAL CENTER'. There are two text boxes: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check mark, and 'CHEZ TANGER BAY DENTAL CENTER'. The background shows a blurred dental clinic environment with a dental chair and some equipment. The overall color scheme is soft with predominant blues and whites.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n\nUser message context: Salut *EL IDRISSI Ilham*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *13:15*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:05:45.171319", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1580/download", "media_mime_type": "image/jpeg"}, {"id": 7593, "message_id": "AC94BA8E0784FC3AE9DB00784C621EA8", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-27T15:37:33.277153", "media_url": null, "media_mime_type": null}, {"id": 7595, "message_id": "bot_AC94BA8E0784FC3AE9DB00784C621EA8_2747", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Votre rendez-vous est confirmé le samedi 28 mars 2026 à 13:15 chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-27T15:37:49.468208", "media_url": null, "media_mime_type": null}]...
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Parfait 😊 Votre rendez-vous est confirmé le samedi Parfait 😊 Votre rendez-vous est confirmé le samedi 28 mars 2026 à 13:15 chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻...
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[{"id": 11908, "message_id": " [{"id": 11908, "message_id": "3EB0BE489C7E64445E3E73", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 18 avril 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 18 أبريل 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-04T12:05:15.699843", "media_url": null, "media_mime_type": null}, {"id": 11918, "message_id": "3EB056ECC2FF94A538B9F6", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Virement*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-10000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-04T12:07:29.017172", "media_url": null, "media_mime_type": null}, {"id": 11919, "message_id": "3EB0599A60FCBBF8BFCDC3", "sender": "bot", "message_type": "document", "content": "2026040413072626.pdf", "created_at": "2026-04-04T12:07:41.864395", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2965/download", "media_mime_type": "application/pdf"}, {"id": 18460, "message_id": "3EB0091E0345694CFDB443", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 25 avril 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 25 أبريل 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T12:21:29.298642", "media_url": null, "media_mime_type": null}, {"id": 18595, "message_id": "ACF232E65D98AF35D26FBE29D8F4BDCC", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-24T14:26:08.654230", "media_url": null, "media_mime_type": null}, {"id": 18641, "message_id": "3EB0FCD644CC36C0AC9D41", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a dental-themed promotional graphic. There is a large cartoon tooth with a smiling face, large eyes, and eyebrows. The tooth is holding a small calendar or checklist with a green check mark, and it is giving a thumbs-up gesture. In the background, a dental office setting is visible but out of focus, showing elements like a dental chair and cabinets. At the top of the image, there is a logo with the text 'Tanger Bay Dental Center' below a stylized tooth graphic. Overlay text in French reads: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green checkmark, and below it, 'CHEZ TANGER BAY DENTAL CENTER'. Overall, the scene is bright, modern, and welcoming in tone, with a blue and white color scheme.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null\n\nUser message context: Salut *EL IDRISSI Ilham*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 25 avril 2026*\r\n🕘 Heure : *12:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-24T15:05:35.387957", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5168/download", "media_mime_type": "image/jpeg"}, {"id": 18651, "message_id": "AC85DC2BA702AD5A635E66D3F3BEA3A0", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-24T15:12:42.628967", "media_url": null, "media_mime_type": null}, {"id": 19111, "message_id": "AC102B26C151B43C4108FE96FDE7FF88", "sender": "user", "message_type": "text", "content": "Je suis en retard de 15min", "created_at": "2026-04-25T10:52:59.358110", "media_url": null, "media_mime_type": null}, {"id": 19125, "message_id": "A5939C65938935029ADDFFE2A47094FB", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم، بخير؟ المهم خيي، حاول ما تعطّلش كتر.", "created_at": "2026-04-25T11:03:56.725386", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5339/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19301, "message_id": "AC8E74FB48F0A776B82B7C456DB89A45", "sender": "user", "message_type": "document", "content": "AvisOperationInstantanePDF-5.pdf", "created_at": "2026-04-25T20:17:14.891299", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5411/download", "media_mime_type": "application/pdf"}, {"id": 19744, "message_id": "ACD72852E1A1B11348589014736B39BD", "sender": "user", "message_type": "text", "content": "<reply_to>[Document]</reply_to> Bjr voilà le reçu de virement", "created_at": "2026-04-27T11:04:44.151474", "media_url": null, "media_mime_type": null}, {"id": 19749, "message_id": "bot_ACD72852E1A1B11348589014736B39BD_1367", "sender": "bot", "message_type": "text", "content": "Bonjour Ilham 😊 Merci d'avoir envoyé le reçu de virement. J'ai transmis votre document à l'équipe pour vérification, ils vont vous recontacter très bientôt إن شاء الله 🙏🏻", "created_at": "2026-04-27T11:05:13.167570", "media_url": null, "media_mime_type": null}]...
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Bonjour Ilham 😊 Merci d'avoir envoyé le reçu d Bonjour Ilham 😊 Merci d'avoir envoyé le reçu de virement. J'ai transmis votre document à l'équipe pour vérification, ils vont vous recontacter très bientôt إن شاء الله 🙏🏻...
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[{"id": 22175, "message_id": " [{"id": 22175, "message_id": "AC7C598D2BC330D98E1104D34AF9A25C", "sender": "user", "message_type": "text", "content": "Désolé votre message en retard il faut me informer avant,je suis en voyage", "created_at": "2026-05-02T10:48:12.914883", "media_url": null, "media_mime_type": null}, {"id": 22178, "message_id": "A5A0854526108446FF4C7898FC3D2506", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**\"السلام عليكم مادام إلهام، كي درتي لاباس بخير؟ ماشي مشكل، غير حيتاش وقع مشكل ف اللوجيسيال ما تصيفطوش ليا لي ميساج عليها وصافي. مرحبا، على الراس والعين.\"**\n\n---\n\n### **Latin Script Transcription:**\n\"Salamo alaykoum madame Ilham, ki derti labass bikhir? Machi mouchkil, ghir hitach ouqa3 mouchkil f logiciel ma tsiftouch liya les messages aliha o safi. Marhba, ala rass o l’ayn.\"\n\n### **Key Terms (Code-switching):**\n* **Madame (مدام):** French for Mrs.\n* **Logiciel (اللوجيسيال):** French for software/program.\n* **Messages (ميساج):** French/English loanword.", "created_at": "2026-05-02T10:48:35.848533", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6341/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22204, "message_id": "3EB014E43AED3E6946BB25", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-02T10:52:53.178032", "media_url": null, "media_mime_type": null}, {"id": 22209, "message_id": "3EB0425C8363EC7368FA03", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-02T10:53:16.514423", "media_url": null, "media_mime_type": null}, {"id": 22212, "message_id": "3EB049925D3E5975FB58DF", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-02T10:53:41.197283", "media_url": null, "media_mime_type": null}, {"id": 22216, "message_id": "AC0B10AF2C41D4A8B0264E48B65D6A31", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez co...</reply_to> Ok", "created_at": "2026-05-02T11:01:15.908473", "media_url": null, "media_mime_type": null}, {"id": 27370, "message_id": "3EB0148DD4089D523805AE", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-11T15:32:31.287440", "media_url": null, "media_mime_type": null}, {"id": 27380, "message_id": "AC0D6F42DEB598449F9F3B82ECBA6962", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez co...</reply_to> Ok", "created_at": "2026-05-11T15:37:29.272968", "media_url": null, "media_mime_type": null}, {"id": 30178, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjA3NDI5NzUxFQIAERgWM0VCMDIwMEY0NDM1RDBDNzFEMTc3MwA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-15T16:02:33.105439", "media_url": null, "media_mime_type": null}, {"id": 34165, "message_id": "3EB0BABD4F127194B50FFC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 23 mai 2026* à *11:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 23 ماي 2026* على الساعة *11:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-22T16:08:13.328760", "media_url": null, "media_mime_type": null}, {"id": 34172, "message_id": "ACFB7B01687BCF9C1B854CA32B262729", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-22T16:16:14.146534", "media_url": null, "media_mime_type": null}, {"id": 34173, "message_id": "bot_ACFB7B01687BCF9C1B854CA32B262729_1189", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation Ilham 😊 Votre rendez-vous du samedi 23 mai 2026 à 11:30 est bien noté. À bientôt chez Tanger Bay Dental Center إن شاء الله 🙏🏻", "created_at": "2026-05-22T16:16:35.421910", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation Ilham 😊 Votre rendez Merci pour votre confirmation Ilham 😊 Votre rendez-vous du samedi 23 mai 2026 à 11:30 est bien noté. À bientôt chez Tanger Bay Dental Center إن شاء الله 🙏🏻...
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[{"id": 22204, "message_id": " [{"id": 22204, "message_id": "3EB014E43AED3E6946BB25", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-02T10:52:53.178032", "media_url": null, "media_mime_type": null}, {"id": 22209, "message_id": "3EB0425C8363EC7368FA03", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-02T10:53:16.514423", "media_url": null, "media_mime_type": null}, {"id": 22212, "message_id": "3EB049925D3E5975FB58DF", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-02T10:53:41.197283", "media_url": null, "media_mime_type": null}, {"id": 22216, "message_id": "AC0B10AF2C41D4A8B0264E48B65D6A31", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez co...</reply_to> Ok", "created_at": "2026-05-02T11:01:15.908473", "media_url": null, "media_mime_type": null}, {"id": 27370, "message_id": "3EB0148DD4089D523805AE", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-11T15:32:31.287440", "media_url": null, "media_mime_type": null}, {"id": 27380, "message_id": "AC0D6F42DEB598449F9F3B82ECBA6962", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez co...</reply_to> Ok", "created_at": "2026-05-11T15:37:29.272968", "media_url": null, "media_mime_type": null}, {"id": 30178, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjA3NDI5NzUxFQIAERgWM0VCMDIwMEY0NDM1RDBDNzFEMTc3MwA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-15T16:02:33.105439", "media_url": null, "media_mime_type": null}, {"id": 34165, "message_id": "3EB0BABD4F127194B50FFC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 23 mai 2026* à *11:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 23 ماي 2026* على الساعة *11:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-22T16:08:13.328760", "media_url": null, "media_mime_type": null}, {"id": 34172, "message_id": "ACFB7B01687BCF9C1B854CA32B262729", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-22T16:16:14.146534", "media_url": null, "media_mime_type": null}, {"id": 34173, "message_id": "bot_ACFB7B01687BCF9C1B854CA32B262729_1189", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation Ilham 😊 Votre rendez-vous du samedi 23 mai 2026 à 11:30 est bien noté. À bientôt chez Tanger Bay Dental Center إن شاء الله 🙏🏻", "created_at": "2026-05-22T16:16:35.421910", "media_url": null, "media_mime_type": null}, {"id": 34525, "message_id": "AC90758296792F2C997A13AA17E14055", "sender": "user", "message_type": "text", "content": "Bjr je suis en retard de 15 min", "created_at": "2026-05-23T10:26:26.216733", "media_url": null, "media_mime_type": null}, {"id": 34527, "message_id": "bot_AC90758296792F2C997A13AA17E14055_7498", "sender": "bot", "message_type": "text", "content": "Merci de nous avoir prévenus Ilham 😊 Pas de souci, votre retard de 15 minutes est noté. L’équipe vous attendra إن شاء الله. Si besoin, n’hésitez pas à appeler le 06 60 02 22 63.", "created_at": "2026-05-23T10:26:37.533756", "media_url": null, "media_mime_type": null}]...
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Merci de nous avoir prévenus Ilham 😊 Pas de souci, Merci de nous avoir prévenus Ilham 😊 Pas de souci, votre retard de 15 minutes est noté. L’équipe vous attendra إن شاء الله. Si besoin, n’hésitez pas à appeler le 06 60 02 22 63....
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[{"id": 7224, "message_id": "3 [{"id": 7224, "message_id": "3A97A28DD9B7F8F4E6B2", "sender": "user", "message_type": "text", "content": "Bonjour \nBghit Swl Wx kdiro strass dentaires dans votre cabinet ?", "created_at": "2026-03-26T18:56:05.361290", "media_url": null, "media_mime_type": null}, {"id": 7225, "message_id": "A557B23BDC03F64665930BE97F691C00", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-26T18:56:23.019788", "media_url": null, "media_mime_type": null}, {"id": 7226, "message_id": "3AEF5C1AC9EAF524605A", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up of the lower half of a person's face, focusing on the mouth and teeth. The person is smiling, exposing the upper and lower front teeth. The lips are glossy with a shiny appearance, possibly due to lip gloss. There are dental jewels (tooth gems) adhered to the surface of the upper right lateral incisor (depicted left), forming a butterfly-like design, and on the upper left canine or premolar area, there are two individual small jewels. The teeth appear clean, white, and well-aligned. The gums visible are pink, without obvious swelling or recession. No visible signs of cavities, fracture, or staining are present. No text or other objects are visible. The nails, also visible, are manicured with white color.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth appear clean, white, and well-aligned with the presence of decorative dental jewels on the upper right lateral incisor (left side in the image) forming a butterfly design, and on the upper left canine or premolar area (right side in image), two small gems are", "created_at": "2026-03-26T18:56:29.583848", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1478/download", "media_mime_type": "image/jpeg"}, {"id": 7227, "message_id": "3A84333BFC97499AB487", "sender": "user", "message_type": "text", "content": "Comme sur cette photo !", "created_at": "2026-03-26T18:57:41.631376", "media_url": null, "media_mime_type": null}, {"id": 7274, "message_id": "A5A6D58A3D7794EF70426B78586CD8F4", "sender": "bot", "message_type": "text", "content": "Oui 400 dh par dent", "created_at": "2026-03-26T21:21:28.782227", "media_url": null, "media_mime_type": null}, {"id": 7275, "message_id": "3A655A026FFBB45DE23F", "sender": "user", "message_type": "text", "content": "Dcc Prix Cristal", "created_at": "2026-03-26T21:23:09.057864", "media_url": null, "media_mime_type": null}, {"id": 7276, "message_id": "3AF40867EDD2BD13CDE1", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"Close-up intraoral photo of the front teeth and lips. The lips appear well hydrated, with a shiny gloss applied. Most of the upper and lower incisors and canines are visible. There are metallic (silver-colored) accessories or caps seen on the upper lateral incisors bilaterally. The teeth themselves appear well aligned and without visible discoloration or gross decay. The gumline is visible and appears normal in coloration and contour. No visible lesions, swelling, or obvious inflammation of the gingival tissues. No obvious dental plaque or calculus is apparent. Teeth have a healthy, white shade with no visible chips or cracks. The background and surrounding area are not shown; only the mouth area is in the image and in focus.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Two upper lateral incisors have shiny silver-colored metallic accessories or caps at the incisal edges. Central incisors and canines appear intact with smooth surfaces.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Visible lower anterior teeth appear intact and well aligned, with\n\nUser message context: Bghit exactly like this", "created_at": "2026-03-26T21:24:09.087572", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1490/download", "media_mime_type": "image/jpeg"}, {"id": 8302, "message_id": "A5527A2746CBEB8675629104C671DA14", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here’s the transcription of the audio in Moroccan Darija (using Arabic script):\n\nالسلام عليكم، صبا لاباس عليك؟ مزيانة بخير؟ سمحي لي ما جاوبتكش حيتاش عليهم الدوموند بزاف، تقاداو، حتى نتأكد ليك غدا من لاكلينيك نشوف واش جات لاكوموند ولا باقي ونرد عليك.\n\n**Transcription in Latin script (Darija):**\n\"Assalamu alaykum, Saba labas alik? Meziana, bikhir? Smehli ma jawbtkch hitach alihoum l'demande bezzaf, tgadaw, hta n'tkedlek ghedda m'la clinique nchouf wach jat la commande wela baqi w n'rred alik.\"", "created_at": "2026-03-29T13:01:42.669926", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1809/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8333, "message_id": "3A0981F645141FD8A1E1", "sender": "user", "message_type": "text", "content": "Dcc", "created_at": "2026-03-29T13:45:04.010646", "media_url": null, "media_mime_type": null}, {"id": 8334, "message_id": "bot_3A0981F645141FD8A1E1_2057", "sender": "bot", "message_type": "text", "content": "هاد الصورة كتوضح الأسنان ديالكوم من القدام، وبالنسبة لطلبكم \"Prix Cristal\" أو \"dcc\"، خاصني نفهم بالضبط واش كتقصدو facettes en cristal ولا couronnes cristal ولا شي نوع آخر؟ وبالنسبة للثمن، واش كتقلبو على أرخص سعر ولا على أحسن نتيجة لحالتكوم؟", "created_at": "2026-03-29T13:45:36.264270", "media_url": null, "media_mime_type": null}]...
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هاد الصورة كتوضح الأسنان ديالكوم من القدام، وبالنس هاد الصورة كتوضح الأسنان ديالكوم من القدام، وبالنسبة لطلبكم "Prix Cristal" أو "dcc"، خاصني نفهم بالضبط واش كتقصدو facettes en cristal ولا couronnes cristal ولا شي نوع آخر؟ وبالنسبة للثمن، واش كتقلبو على أرخص سعر ولا على أحسن نتيجة لحالتكوم؟...
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[{"id": 7274, "message_id": "A [{"id": 7274, "message_id": "A5A6D58A3D7794EF70426B78586CD8F4", "sender": "bot", "message_type": "text", "content": "Oui 400 dh par dent", "created_at": "2026-03-26T21:21:28.782227", "media_url": null, "media_mime_type": null}, {"id": 7275, "message_id": "3A655A026FFBB45DE23F", "sender": "user", "message_type": "text", "content": "Dcc Prix Cristal", "created_at": "2026-03-26T21:23:09.057864", "media_url": null, "media_mime_type": null}, {"id": 7276, "message_id": "3AF40867EDD2BD13CDE1", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"Close-up intraoral photo of the front teeth and lips. The lips appear well hydrated, with a shiny gloss applied. Most of the upper and lower incisors and canines are visible. There are metallic (silver-colored) accessories or caps seen on the upper lateral incisors bilaterally. The teeth themselves appear well aligned and without visible discoloration or gross decay. The gumline is visible and appears normal in coloration and contour. No visible lesions, swelling, or obvious inflammation of the gingival tissues. No obvious dental plaque or calculus is apparent. Teeth have a healthy, white shade with no visible chips or cracks. The background and surrounding area are not shown; only the mouth area is in the image and in focus.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Two upper lateral incisors have shiny silver-colored metallic accessories or caps at the incisal edges. Central incisors and canines appear intact with smooth surfaces.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Visible lower anterior teeth appear intact and well aligned, with\n\nUser message context: Bghit exactly like this", "created_at": "2026-03-26T21:24:09.087572", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1490/download", "media_mime_type": "image/jpeg"}, {"id": 8302, "message_id": "A5527A2746CBEB8675629104C671DA14", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here’s the transcription of the audio in Moroccan Darija (using Arabic script):\n\nالسلام عليكم، صبا لاباس عليك؟ مزيانة بخير؟ سمحي لي ما جاوبتكش حيتاش عليهم الدوموند بزاف، تقاداو، حتى نتأكد ليك غدا من لاكلينيك نشوف واش جات لاكوموند ولا باقي ونرد عليك.\n\n**Transcription in Latin script (Darija):**\n\"Assalamu alaykum, Saba labas alik? Meziana, bikhir? Smehli ma jawbtkch hitach alihoum l'demande bezzaf, tgadaw, hta n'tkedlek ghedda m'la clinique nchouf wach jat la commande wela baqi w n'rred alik.\"", "created_at": "2026-03-29T13:01:42.669926", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1809/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8333, "message_id": "3A0981F645141FD8A1E1", "sender": "user", "message_type": "text", "content": "Dcc", "created_at": "2026-03-29T13:45:04.010646", "media_url": null, "media_mime_type": null}, {"id": 8334, "message_id": "bot_3A0981F645141FD8A1E1_2057", "sender": "bot", "message_type": "text", "content": "هاد الصورة كتوضح الأسنان ديالكوم من القدام، وبالنسبة لطلبكم \"Prix Cristal\" أو \"dcc\"، خاصني نفهم بالضبط واش كتقصدو facettes en cristal ولا couronnes cristal ولا شي نوع آخر؟ وبالنسبة للثمن، واش كتقلبو على أرخص سعر ولا على أحسن نتيجة لحالتكوم؟", "created_at": "2026-03-29T13:45:36.264270", "media_url": null, "media_mime_type": null}, {"id": 8812, "message_id": "A55BFE4161326837200786F81A434632", "sender": "bot", "message_type": "text", "content": "<reply_to>Bghit exactly like this</reply_to> Kaynin", "created_at": "2026-03-30T11:54:21.090993", "media_url": null, "media_mime_type": null}, {"id": 8813, "message_id": "A5BB0052AA1453E6260E7B757E722ECE", "sender": "bot", "message_type": "text", "content": "Marhba", "created_at": "2026-03-30T11:54:23.288808", "media_url": null, "media_mime_type": null}, {"id": 8814, "message_id": "A545725337307112407FDE9B817E3DB0", "sender": "bot", "message_type": "voice", "content": "[Voice message] الو السلام عليكم، بغيت ناخد غونديفو مع الدكتور.", "created_at": "2026-03-30T11:54:28.982813", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1946/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8864, "message_id": "3A06C4E1D6D89CD776DF", "sender": "user", "message_type": "text", "content": "Wakha 9oli prix ?", "created_at": "2026-03-30T12:34:49.523207", "media_url": null, "media_mime_type": null}, {"id": 8866, "message_id": "3A2DE056E4D9F8628627", "sender": "user", "message_type": "text", "content": "Svp", "created_at": "2026-03-30T12:35:19.629102", "media_url": null, "media_mime_type": null}, {"id": 8868, "message_id": "bot_3A2DE056E4D9F8628627_9371", "sender": "bot", "message_type": "text", "content": "واخا نقدر نعطيكوم une estimation على الثمن 😊 ولكن خاصني نسولكوم واش كتقلبو على أرخص سعر ولا على أحسن نتيجة لحالتكوم؟", "created_at": "2026-03-30T12:35:57.874659", "media_url": null, "media_mime_type": null}]...
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واخا نقدر نعطيكوم une estimation على الثمن 😊 ولكن واخا نقدر نعطيكوم une estimation على الثمن 😊 ولكن خاصني نسولكوم واش كتقلبو على أرخص سعر ولا على أحسن نتيجة لحالتكوم؟...
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[{"id": 7276, "message_id": "3 [{"id": 7276, "message_id": "3AF40867EDD2BD13CDE1", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"Close-up intraoral photo of the front teeth and lips. The lips appear well hydrated, with a shiny gloss applied. Most of the upper and lower incisors and canines are visible. There are metallic (silver-colored) accessories or caps seen on the upper lateral incisors bilaterally. The teeth themselves appear well aligned and without visible discoloration or gross decay. The gumline is visible and appears normal in coloration and contour. No visible lesions, swelling, or obvious inflammation of the gingival tissues. No obvious dental plaque or calculus is apparent. Teeth have a healthy, white shade with no visible chips or cracks. The background and surrounding area are not shown; only the mouth area is in the image and in focus.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Two upper lateral incisors have shiny silver-colored metallic accessories or caps at the incisal edges. Central incisors and canines appear intact with smooth surfaces.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Visible lower anterior teeth appear intact and well aligned, with\n\nUser message context: Bghit exactly like this", "created_at": "2026-03-26T21:24:09.087572", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1490/download", "media_mime_type": "image/jpeg"}, {"id": 8302, "message_id": "A5527A2746CBEB8675629104C671DA14", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here’s the transcription of the audio in Moroccan Darija (using Arabic script):\n\nالسلام عليكم، صبا لاباس عليك؟ مزيانة بخير؟ سمحي لي ما جاوبتكش حيتاش عليهم الدوموند بزاف، تقاداو، حتى نتأكد ليك غدا من لاكلينيك نشوف واش جات لاكوموند ولا باقي ونرد عليك.\n\n**Transcription in Latin script (Darija):**\n\"Assalamu alaykum, Saba labas alik? Meziana, bikhir? Smehli ma jawbtkch hitach alihoum l'demande bezzaf, tgadaw, hta n'tkedlek ghedda m'la clinique nchouf wach jat la commande wela baqi w n'rred alik.\"", "created_at": "2026-03-29T13:01:42.669926", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1809/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8333, "message_id": "3A0981F645141FD8A1E1", "sender": "user", "message_type": "text", "content": "Dcc", "created_at": "2026-03-29T13:45:04.010646", "media_url": null, "media_mime_type": null}, {"id": 8334, "message_id": "bot_3A0981F645141FD8A1E1_2057", "sender": "bot", "message_type": "text", "content": "هاد الصورة كتوضح الأسنان ديالكوم من القدام، وبالنسبة لطلبكم \"Prix Cristal\" أو \"dcc\"، خاصني نفهم بالضبط واش كتقصدو facettes en cristal ولا couronnes cristal ولا شي نوع آخر؟ وبالنسبة للثمن، واش كتقلبو على أرخص سعر ولا على أحسن نتيجة لحالتكوم؟", "created_at": "2026-03-29T13:45:36.264270", "media_url": null, "media_mime_type": null}, {"id": 8812, "message_id": "A55BFE4161326837200786F81A434632", "sender": "bot", "message_type": "text", "content": "<reply_to>Bghit exactly like this</reply_to> Kaynin", "created_at": "2026-03-30T11:54:21.090993", "media_url": null, "media_mime_type": null}, {"id": 8813, "message_id": "A5BB0052AA1453E6260E7B757E722ECE", "sender": "bot", "message_type": "text", "content": "Marhba", "created_at": "2026-03-30T11:54:23.288808", "media_url": null, "media_mime_type": null}, {"id": 8814, "message_id": "A545725337307112407FDE9B817E3DB0", "sender": "bot", "message_type": "voice", "content": "[Voice message] الو السلام عليكم، بغيت ناخد غونديفو مع الدكتور.", "created_at": "2026-03-30T11:54:28.982813", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1946/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8864, "message_id": "3A06C4E1D6D89CD776DF", "sender": "user", "message_type": "text", "content": "Wakha 9oli prix ?", "created_at": "2026-03-30T12:34:49.523207", "media_url": null, "media_mime_type": null}, {"id": 8866, "message_id": "3A2DE056E4D9F8628627", "sender": "user", "message_type": "text", "content": "Svp", "created_at": "2026-03-30T12:35:19.629102", "media_url": null, "media_mime_type": null}, {"id": 8868, "message_id": "bot_3A2DE056E4D9F8628627_9371", "sender": "bot", "message_type": "text", "content": "واخا نقدر نعطيكوم une estimation على الثمن 😊 ولكن خاصني نسولكوم واش كتقلبو على أرخص سعر ولا على أحسن نتيجة لحالتكوم؟", "created_at": "2026-03-30T12:35:57.874659", "media_url": null, "media_mime_type": null}, {"id": 8870, "message_id": "3A6A55D39236C5E1F046", "sender": "user", "message_type": "text", "content": "<reply_to>واخا نقدر نعطيكوم une estimation على الثمن 😊 ولكن خاصني نسولكوم واش كتقلبو على أرخص سعر ولا على أحسن نتيجة لحالتكوم؟</reply_to> Mohim tkoun xi haja moyenne mxi expensive bzzf", "created_at": "2026-03-30T12:36:44.833594", "media_url": null, "media_mime_type": null}, {"id": 8871, "message_id": "bot_3A6A55D39236C5E1F046_4904", "sender": "bot", "message_type": "text", "content": "شكرا على التوضيح! Centre Dentaire Tanger Bay ما كيتنافسش على السعر الأرخص، كيتنافس على أحسن نتيجة للمريض، ولكن كاين اختيارات متنوعة على حسب الحالة. واش بغيتو شي consultation باش يشوف الدكتور الحالة ديالكوم ويقترح ليكوم الحل المناسب؟", "created_at": "2026-03-30T12:37:03.069545", "media_url": null, "media_mime_type": null}]...
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شكرا على التوضيح! Centre Dentaire Tanger Bay ما كي شكرا على التوضيح! Centre Dentaire Tanger Bay ما كيتنافسش على السعر الأرخص، كيتنافس على أحسن نتيجة للمريض، ولكن كاين اختيارات متنوعة على حسب الحالة. واش بغيتو شي consultation باش يشوف الدكتور الحالة ديالكوم ويقترح ليكوم الحل المناسب؟...
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[{"id": 7255, "message_id": "3 [{"id": 7255, "message_id": "3AA338D1ACC342848DA4", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-03-26T20:47:42.558524", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1484/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7256, "message_id": "A5DB4163CE4529F6678D0E8802DCC0EF", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**\"السلام، كيف نتينا؟ مزيان؟ بخير؟ صحة لاباس؟ شوف، كانت الدنيا عامرة، باقي ماهضرتش معاهم على حساب الدوفي، دابا غادي نهضر معاهم ونرد عليك، وشوف فوقاش بغيتي تاخد رونديفو، باش ناخود رونديفو إن شاء الله، وما يكون غير الخير، صافي؟\"**\n\n***\n\n**Latin Script (Transliteration):**\n\"Salam, kif ntina? Mezian? Bikher? Seha labas? Shof, kant denya 3amra, baki mahdartch m3ahom 3la hsab l'devis, daba ghadi nahdar m3ahom w nrd 3lik. W shof fo9ach bghiti takhod rendez-vous, bash nakhod rendez-vous in sha Allah, w ma ykon ghir lkhir, safi?\"", "created_at": "2026-03-26T20:50:04.487733", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1485/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7263, "message_id": "3A29C751735D21B8427E", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"صافي واخا، شوفي ليا فالسيمانة اللي داخلة وصافي. السيمانة اللي داخلة حيتاش أنا ما كرهتش يكونو حتى deux séances par semaine، trois séances، ما عندي مشكل، المهم خاصني نكمل سناني دغيا. واخا؟\"\n\n**Latin Script (Darija Transcription):**\n\"Safi wakha, shoufi lia f'ssimana li dakhla o safi. Ssimana li dakhla hitash ana ma krahtsh ikono hta deux séances par semaine, trois séances, ma andi moshkil, l'muhim khassni n'kammal snani deghya. Wakha?\"", "created_at": "2026-03-26T20:52:51.665194", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1487/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7267, "message_id": "A5A6E8CB10750433130EF5AD610B03E4", "sender": "bot", "message_type": "voice", "content": "[Voice message] شوف هو بالنسبة نّكمّل غتكمّل دغيا حيتاش حنايا ما كنبداو مع لباتسيون ديالنا حتى كيكون مسالي فهمتي كيفاش؟ تينا، أنا غنشوف نتأكد غدّا نشوف نتأكد من الدوفي ديالك ونقولك فوقاش غنقدرو نساليو، وغدا إن شاء الله أنا غادي نشوف ليريزو رونديفو نعيطلك صافي؟ نصيفتلك ميساج المهم ولا نعيطلك، وإذا كنتي مشغولة، غنخليلك أوديو ونقولك أنا فوقاش عملتلك الرونديفو.", "created_at": "2026-03-26T21:01:41.164941", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1489/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7305, "message_id": "A5039D753CDFBDC78D00D8AAD93E2DEC", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم يسرى، صباح الخير، كي صبحتي مزيانة؟ يسرى منين يكون عندك شي وقت عيطي ليا باش نشوف ليك الرونديفو أشمن ساعة بالضبط، وردي عليا.\n\n**Latin Script:**\n\"Salamu Alaikom Yousra, sba7 l-khir, ki sbe7ti mezyana? Yousra mnin ikon 3andek chi weqt 3ayti liya bach nchouf lek r-rendez-vous achmen sa3a bedebt, w reddi 3liya.\"", "created_at": "2026-03-27T08:22:34.176845", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1499/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8547, "message_id": "3AB8C43348C45C155B21", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم، صباح الخير، كي صبحتِ أحبيبة ديالي لاباس عليك؟ بخير، كلشي مزيان؟ كنت غنقول لك إن شاء الله يا ربي ما كرهتش نشوف غونديفو غدا إن شاء الله يا ربي.\"\n\n**Latin Script:**\n\"Assalamu alaikum, sbah lkheir, ki sbahti a hbiba dyali labas elik? Bikhir, kolchi meziane? Kont ghan-gul lik inshallah ya rabbi ma krahtch nchouf rendez-vous ghedda inshallah ya rabbi.\"\n\n**Translation (for context):**\n\"Peace be upon you, good morning, how are you doing my dear, are you well? Is everything fine? I was going to tell you, God willing, I'd like to see if there is an appointment tomorrow, God willing.\"", "created_at": "2026-03-30T08:03:36.620350", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1858/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8548, "message_id": "bot_3AB8C43348C45C155B21_5518", "sender": "bot", "message_type": "text", "content": "عندنا غدا (الثلاثاء 31 مارس) أوقات متوفرة: 09:30 أو 10:00. واش شي واحد منهم مناسب ليكوم؟ 😊\n\nإذا بغيتو وقت آخر من هاد النهار، قولولي عليه.", "created_at": "2026-03-30T08:04:33.253574", "media_url": null, "media_mime_type": null}]...
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عندنا غدا (الثلاثاء 31 مارس) أوقات متوفرة: 09:30 أ عندنا غدا (الثلاثاء 31 مارس) أوقات متوفرة: 09:30 أو 10:00. واش شي واحد منهم مناسب ليكوم؟ 😊
إذا بغيتو وقت آخر من هاد النهار، قولولي عليه....
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[{"id": 7255, "message_id": "3 [{"id": 7255, "message_id": "3AA338D1ACC342848DA4", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-03-26T20:47:42.558524", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1484/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7256, "message_id": "A5DB4163CE4529F6678D0E8802DCC0EF", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**\"السلام، كيف نتينا؟ مزيان؟ بخير؟ صحة لاباس؟ شوف، كانت الدنيا عامرة، باقي ماهضرتش معاهم على حساب الدوفي، دابا غادي نهضر معاهم ونرد عليك، وشوف فوقاش بغيتي تاخد رونديفو، باش ناخود رونديفو إن شاء الله، وما يكون غير الخير، صافي؟\"**\n\n***\n\n**Latin Script (Transliteration):**\n\"Salam, kif ntina? Mezian? Bikher? Seha labas? Shof, kant denya 3amra, baki mahdartch m3ahom 3la hsab l'devis, daba ghadi nahdar m3ahom w nrd 3lik. W shof fo9ach bghiti takhod rendez-vous, bash nakhod rendez-vous in sha Allah, w ma ykon ghir lkhir, safi?\"", "created_at": "2026-03-26T20:50:04.487733", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1485/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7263, "message_id": "3A29C751735D21B8427E", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"صافي واخا، شوفي ليا فالسيمانة اللي داخلة وصافي. السيمانة اللي داخلة حيتاش أنا ما كرهتش يكونو حتى deux séances par semaine، trois séances، ما عندي مشكل، المهم خاصني نكمل سناني دغيا. واخا؟\"\n\n**Latin Script (Darija Transcription):**\n\"Safi wakha, shoufi lia f'ssimana li dakhla o safi. Ssimana li dakhla hitash ana ma krahtsh ikono hta deux séances par semaine, trois séances, ma andi moshkil, l'muhim khassni n'kammal snani deghya. Wakha?\"", "created_at": "2026-03-26T20:52:51.665194", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1487/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7267, "message_id": "A5A6E8CB10750433130EF5AD610B03E4", "sender": "bot", "message_type": "voice", "content": "[Voice message] شوف هو بالنسبة نّكمّل غتكمّل دغيا حيتاش حنايا ما كنبداو مع لباتسيون ديالنا حتى كيكون مسالي فهمتي كيفاش؟ تينا، أنا غنشوف نتأكد غدّا نشوف نتأكد من الدوفي ديالك ونقولك فوقاش غنقدرو نساليو، وغدا إن شاء الله أنا غادي نشوف ليريزو رونديفو نعيطلك صافي؟ نصيفتلك ميساج المهم ولا نعيطلك، وإذا كنتي مشغولة، غنخليلك أوديو ونقولك أنا فوقاش عملتلك الرونديفو.", "created_at": "2026-03-26T21:01:41.164941", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1489/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7305, "message_id": "A5039D753CDFBDC78D00D8AAD93E2DEC", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم يسرى، صباح الخير، كي صبحتي مزيانة؟ يسرى منين يكون عندك شي وقت عيطي ليا باش نشوف ليك الرونديفو أشمن ساعة بالضبط، وردي عليا.\n\n**Latin Script:**\n\"Salamu Alaikom Yousra, sba7 l-khir, ki sbe7ti mezyana? Yousra mnin ikon 3andek chi weqt 3ayti liya bach nchouf lek r-rendez-vous achmen sa3a bedebt, w reddi 3liya.\"", "created_at": "2026-03-27T08:22:34.176845", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1499/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8547, "message_id": "3AB8C43348C45C155B21", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم، صباح الخير، كي صبحتِ أحبيبة ديالي لاباس عليك؟ بخير، كلشي مزيان؟ كنت غنقول لك إن شاء الله يا ربي ما كرهتش نشوف غونديفو غدا إن شاء الله يا ربي.\"\n\n**Latin Script:**\n\"Assalamu alaikum, sbah lkheir, ki sbahti a hbiba dyali labas elik? Bikhir, kolchi meziane? Kont ghan-gul lik inshallah ya rabbi ma krahtch nchouf rendez-vous ghedda inshallah ya rabbi.\"\n\n**Translation (for context):**\n\"Peace be upon you, good morning, how are you doing my dear, are you well? Is everything fine? I was going to tell you, God willing, I'd like to see if there is an appointment tomorrow, God willing.\"", "created_at": "2026-03-30T08:03:36.620350", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1858/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8548, "message_id": "bot_3AB8C43348C45C155B21_5518", "sender": "bot", "message_type": "text", "content": "عندنا غدا (الثلاثاء 31 مارس) أوقات متوفرة: 09:30 أو 10:00. واش شي واحد منهم مناسب ليكوم؟ 😊\n\nإذا بغيتو وقت آخر من هاد النهار، قولولي عليه.", "created_at": "2026-03-30T08:04:33.253574", "media_url": null, "media_mime_type": null}, {"id": 8550, "message_id": "3A01A7361B977DB3D120", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic script:**\n\"ما كرهتش صراحة وقت آخر ماشي الصباح، مع الخدمة و داكشي ما كنظنش غانكون فقت ديك ساعة.\"\n\n**Latin script (Transcription):**\n\"Ma krahtsh saraha waqt akhor mashi s-sbah, m'a l-khidma w dakshi ma kandonnsh gha nkon fiqt dik sa'a.\"\n\n**English Translation (for context):**\n\"Honestly, I would have preferred another time, not the morning. With work and everything, I don't think I'll be awake by then.\"", "created_at": "2026-03-30T08:05:00.526259", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1859/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8552, "message_id": "bot_3A01A7361B977DB3D120_7967", "sender": "bot", "message_type": "text", "content": "عندنا غدا أوقات أخرى بعد الصباح: 14:00 أو 14:30. واش شي واحد منهم مناسب ليكوم؟", "created_at": "2026-03-30T08:05:20.682094", "media_url": null, "media_mime_type": null}]...
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عندنا غدا أوقات أخرى بعد الصباح: 14:00 أو 14:30. و عندنا غدا أوقات أخرى بعد الصباح: 14:00 أو 14:30. واش شي واحد منهم مناسب ليكوم؟...
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[{"id": 7255, "message_id": "3 [{"id": 7255, "message_id": "3AA338D1ACC342848DA4", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-03-26T20:47:42.558524", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1484/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7256, "message_id": "A5DB4163CE4529F6678D0E8802DCC0EF", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**\"السلام، كيف نتينا؟ مزيان؟ بخير؟ صحة لاباس؟ شوف، كانت الدنيا عامرة، باقي ماهضرتش معاهم على حساب الدوفي، دابا غادي نهضر معاهم ونرد عليك، وشوف فوقاش بغيتي تاخد رونديفو، باش ناخود رونديفو إن شاء الله، وما يكون غير الخير، صافي؟\"**\n\n***\n\n**Latin Script (Transliteration):**\n\"Salam, kif ntina? Mezian? Bikher? Seha labas? Shof, kant denya 3amra, baki mahdartch m3ahom 3la hsab l'devis, daba ghadi nahdar m3ahom w nrd 3lik. W shof fo9ach bghiti takhod rendez-vous, bash nakhod rendez-vous in sha Allah, w ma ykon ghir lkhir, safi?\"", "created_at": "2026-03-26T20:50:04.487733", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1485/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7263, "message_id": "3A29C751735D21B8427E", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"صافي واخا، شوفي ليا فالسيمانة اللي داخلة وصافي. السيمانة اللي داخلة حيتاش أنا ما كرهتش يكونو حتى deux séances par semaine، trois séances، ما عندي مشكل، المهم خاصني نكمل سناني دغيا. واخا؟\"\n\n**Latin Script (Darija Transcription):**\n\"Safi wakha, shoufi lia f'ssimana li dakhla o safi. Ssimana li dakhla hitash ana ma krahtsh ikono hta deux séances par semaine, trois séances, ma andi moshkil, l'muhim khassni n'kammal snani deghya. Wakha?\"", "created_at": "2026-03-26T20:52:51.665194", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1487/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7267, "message_id": "A5A6E8CB10750433130EF5AD610B03E4", "sender": "bot", "message_type": "voice", "content": "[Voice message] شوف هو بالنسبة نّكمّل غتكمّل دغيا حيتاش حنايا ما كنبداو مع لباتسيون ديالنا حتى كيكون مسالي فهمتي كيفاش؟ تينا، أنا غنشوف نتأكد غدّا نشوف نتأكد من الدوفي ديالك ونقولك فوقاش غنقدرو نساليو، وغدا إن شاء الله أنا غادي نشوف ليريزو رونديفو نعيطلك صافي؟ نصيفتلك ميساج المهم ولا نعيطلك، وإذا كنتي مشغولة، غنخليلك أوديو ونقولك أنا فوقاش عملتلك الرونديفو.", "created_at": "2026-03-26T21:01:41.164941", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1489/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7305, "message_id": "A5039D753CDFBDC78D00D8AAD93E2DEC", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم يسرى، صباح الخير، كي صبحتي مزيانة؟ يسرى منين يكون عندك شي وقت عيطي ليا باش نشوف ليك الرونديفو أشمن ساعة بالضبط، وردي عليا.\n\n**Latin Script:**\n\"Salamu Alaikom Yousra, sba7 l-khir, ki sbe7ti mezyana? Yousra mnin ikon 3andek chi weqt 3ayti liya bach nchouf lek r-rendez-vous achmen sa3a bedebt, w reddi 3liya.\"", "created_at": "2026-03-27T08:22:34.176845", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1499/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8547, "message_id": "3AB8C43348C45C155B21", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم، صباح الخير، كي صبحتِ أحبيبة ديالي لاباس عليك؟ بخير، كلشي مزيان؟ كنت غنقول لك إن شاء الله يا ربي ما كرهتش نشوف غونديفو غدا إن شاء الله يا ربي.\"\n\n**Latin Script:**\n\"Assalamu alaikum, sbah lkheir, ki sbahti a hbiba dyali labas elik? Bikhir, kolchi meziane? Kont ghan-gul lik inshallah ya rabbi ma krahtch nchouf rendez-vous ghedda inshallah ya rabbi.\"\n\n**Translation (for context):**\n\"Peace be upon you, good morning, how are you doing my dear, are you well? Is everything fine? I was going to tell you, God willing, I'd like to see if there is an appointment tomorrow, God willing.\"", "created_at": "2026-03-30T08:03:36.620350", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1858/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8548, "message_id": "bot_3AB8C43348C45C155B21_5518", "sender": "bot", "message_type": "text", "content": "عندنا غدا (الثلاثاء 31 مارس) أوقات متوفرة: 09:30 أو 10:00. واش شي واحد منهم مناسب ليكوم؟ 😊\n\nإذا بغيتو وقت آخر من هاد النهار، قولولي عليه.", "created_at": "2026-03-30T08:04:33.253574", "media_url": null, "media_mime_type": null}, {"id": 8550, "message_id": "3A01A7361B977DB3D120", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic script:**\n\"ما كرهتش صراحة وقت آخر ماشي الصباح، مع الخدمة و داكشي ما كنظنش غانكون فقت ديك ساعة.\"\n\n**Latin script (Transcription):**\n\"Ma krahtsh saraha waqt akhor mashi s-sbah, m'a l-khidma w dakshi ma kandonnsh gha nkon fiqt dik sa'a.\"\n\n**English Translation (for context):**\n\"Honestly, I would have preferred another time, not the morning. With work and everything, I don't think I'll be awake by then.\"", "created_at": "2026-03-30T08:05:00.526259", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1859/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8552, "message_id": "bot_3A01A7361B977DB3D120_7967", "sender": "bot", "message_type": "text", "content": "عندنا غدا أوقات أخرى بعد الصباح: 14:00 أو 14:30. واش شي واحد منهم مناسب ليكوم؟", "created_at": "2026-03-30T08:05:20.682094", "media_url": null, "media_mime_type": null}, {"id": 8554, "message_id": "3A180372CC4BCB641B32", "sender": "user", "message_type": "text", "content": "<reply_to>عندنا غدا أوقات أخرى بعد الصباح: 14:00 أو 14:30. واش شي واحد منهم مناسب ليكوم؟</reply_to> اه هادي مزيانة معا 2 ان شاءالله", "created_at": "2026-03-30T08:05:40.757998", "media_url": null, "media_mime_type": null}, {"id": 8558, "message_id": "bot_3A180372CC4BCB641B32_4289", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديالك يسرى غدا الثلاثاء 31 مارس على الساعة 14:00. نتسناوك إن شاء الله 🙏🏻 إذا احتاجيتي تبدلي الوقت ولا شي حاجة، غير خبرينا.", "created_at": "2026-03-30T08:05:58.623168", "media_url": null, "media_mime_type": null}]...
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مزيان 😊 تسجّل الموعد ديالك يسرى غدا الثلاثاء 31 ما مزيان 😊 تسجّل الموعد ديالك يسرى غدا الثلاثاء 31 مارس على الساعة 14:00. نتسناوك إن شاء الله 🙏🏻 إذا احتاجيتي تبدلي الوقت ولا شي حاجة، غير خبرينا....
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[{"id": 7256, "message_id": "A [{"id": 7256, "message_id": "A5DB4163CE4529F6678D0E8802DCC0EF", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**\"السلام، كيف نتينا؟ مزيان؟ بخير؟ صحة لاباس؟ شوف، كانت الدنيا عامرة، باقي ماهضرتش معاهم على حساب الدوفي، دابا غادي نهضر معاهم ونرد عليك، وشوف فوقاش بغيتي تاخد رونديفو، باش ناخود رونديفو إن شاء الله، وما يكون غير الخير، صافي؟\"**\n\n***\n\n**Latin Script (Transliteration):**\n\"Salam, kif ntina? Mezian? Bikher? Seha labas? Shof, kant denya 3amra, baki mahdartch m3ahom 3la hsab l'devis, daba ghadi nahdar m3ahom w nrd 3lik. W shof fo9ach bghiti takhod rendez-vous, bash nakhod rendez-vous in sha Allah, w ma ykon ghir lkhir, safi?\"", "created_at": "2026-03-26T20:50:04.487733", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1485/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7263, "message_id": "3A29C751735D21B8427E", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"صافي واخا، شوفي ليا فالسيمانة اللي داخلة وصافي. السيمانة اللي داخلة حيتاش أنا ما كرهتش يكونو حتى deux séances par semaine، trois séances، ما عندي مشكل، المهم خاصني نكمل سناني دغيا. واخا؟\"\n\n**Latin Script (Darija Transcription):**\n\"Safi wakha, shoufi lia f'ssimana li dakhla o safi. Ssimana li dakhla hitash ana ma krahtsh ikono hta deux séances par semaine, trois séances, ma andi moshkil, l'muhim khassni n'kammal snani deghya. Wakha?\"", "created_at": "2026-03-26T20:52:51.665194", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1487/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7267, "message_id": "A5A6E8CB10750433130EF5AD610B03E4", "sender": "bot", "message_type": "voice", "content": "[Voice message] شوف هو بالنسبة نّكمّل غتكمّل دغيا حيتاش حنايا ما كنبداو مع لباتسيون ديالنا حتى كيكون مسالي فهمتي كيفاش؟ تينا، أنا غنشوف نتأكد غدّا نشوف نتأكد من الدوفي ديالك ونقولك فوقاش غنقدرو نساليو، وغدا إن شاء الله أنا غادي نشوف ليريزو رونديفو نعيطلك صافي؟ نصيفتلك ميساج المهم ولا نعيطلك، وإذا كنتي مشغولة، غنخليلك أوديو ونقولك أنا فوقاش عملتلك الرونديفو.", "created_at": "2026-03-26T21:01:41.164941", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1489/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7305, "message_id": "A5039D753CDFBDC78D00D8AAD93E2DEC", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم يسرى، صباح الخير، كي صبحتي مزيانة؟ يسرى منين يكون عندك شي وقت عيطي ليا باش نشوف ليك الرونديفو أشمن ساعة بالضبط، وردي عليا.\n\n**Latin Script:**\n\"Salamu Alaikom Yousra, sba7 l-khir, ki sbe7ti mezyana? Yousra mnin ikon 3andek chi weqt 3ayti liya bach nchouf lek r-rendez-vous achmen sa3a bedebt, w reddi 3liya.\"", "created_at": "2026-03-27T08:22:34.176845", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1499/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8547, "message_id": "3AB8C43348C45C155B21", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم، صباح الخير، كي صبحتِ أحبيبة ديالي لاباس عليك؟ بخير، كلشي مزيان؟ كنت غنقول لك إن شاء الله يا ربي ما كرهتش نشوف غونديفو غدا إن شاء الله يا ربي.\"\n\n**Latin Script:**\n\"Assalamu alaikum, sbah lkheir, ki sbahti a hbiba dyali labas elik? Bikhir, kolchi meziane? Kont ghan-gul lik inshallah ya rabbi ma krahtch nchouf rendez-vous ghedda inshallah ya rabbi.\"\n\n**Translation (for context):**\n\"Peace be upon you, good morning, how are you doing my dear, are you well? Is everything fine? I was going to tell you, God willing, I'd like to see if there is an appointment tomorrow, God willing.\"", "created_at": "2026-03-30T08:03:36.620350", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1858/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8548, "message_id": "bot_3AB8C43348C45C155B21_5518", "sender": "bot", "message_type": "text", "content": "عندنا غدا (الثلاثاء 31 مارس) أوقات متوفرة: 09:30 أو 10:00. واش شي واحد منهم مناسب ليكوم؟ 😊\n\nإذا بغيتو وقت آخر من هاد النهار، قولولي عليه.", "created_at": "2026-03-30T08:04:33.253574", "media_url": null, "media_mime_type": null}, {"id": 8550, "message_id": "3A01A7361B977DB3D120", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic script:**\n\"ما كرهتش صراحة وقت آخر ماشي الصباح، مع الخدمة و داكشي ما كنظنش غانكون فقت ديك ساعة.\"\n\n**Latin script (Transcription):**\n\"Ma krahtsh saraha waqt akhor mashi s-sbah, m'a l-khidma w dakshi ma kandonnsh gha nkon fiqt dik sa'a.\"\n\n**English Translation (for context):**\n\"Honestly, I would have preferred another time, not the morning. With work and everything, I don't think I'll be awake by then.\"", "created_at": "2026-03-30T08:05:00.526259", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1859/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8552, "message_id": "bot_3A01A7361B977DB3D120_7967", "sender": "bot", "message_type": "text", "content": "عندنا غدا أوقات أخرى بعد الصباح: 14:00 أو 14:30. واش شي واحد منهم مناسب ليكوم؟", "created_at": "2026-03-30T08:05:20.682094", "media_url": null, "media_mime_type": null}, {"id": 8554, "message_id": "3A180372CC4BCB641B32", "sender": "user", "message_type": "text", "content": "<reply_to>عندنا غدا أوقات أخرى بعد الصباح: 14:00 أو 14:30. واش شي واحد منهم مناسب ليكوم؟</reply_to> اه هادي مزيانة معا 2 ان شاءالله", "created_at": "2026-03-30T08:05:40.757998", "media_url": null, "media_mime_type": null}, {"id": 8558, "message_id": "bot_3A180372CC4BCB641B32_4289", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديالك يسرى غدا الثلاثاء 31 مارس على الساعة 14:00. نتسناوك إن شاء الله 🙏🏻 إذا احتاجيتي تبدلي الوقت ولا شي حاجة، غير خبرينا.", "created_at": "2026-03-30T08:05:58.623168", "media_url": null, "media_mime_type": null}, {"id": 8560, "message_id": "3A468A89A68EA86B8CE6", "sender": "user", "message_type": "text", "content": "صافي ان شاءالله شكرا 🙏", "created_at": "2026-03-30T08:06:16.289377", "media_url": null, "media_mime_type": null}, {"id": 8562, "message_id": "bot_3A468A89A68EA86B8CE6_8936", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك يسرى 🙏🏻 نتسناوك غدا إن شاء الله! نهارك مبروك 😊", "created_at": "2026-03-30T08:06:29.518377", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيك يسرى 🙏🏻 نتسناوك غدا إن شاء الله! ن العفو مرحبا بيك يسرى 🙏🏻 نتسناوك غدا إن شاء الله! نهارك مبروك 😊...
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[{"id": 7272, "message_id": "A [{"id": 7272, "message_id": "A5E3C789EAA101FF11F76EF1AD53E40C", "sender": "bot", "message_type": "text", "content": "Ghad am3a 7", "created_at": "2026-03-26T21:20:53.047633", "media_url": null, "media_mime_type": null}, {"id": 7484, "message_id": "A5DCF51111656640B47BDBB7421F48A5", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\", \"slight blur\"]\n },\n \"description\": \"This is a panoramic dental X-ray image (orthopantomogram). The entire upper and lower jaws are visible, including both left and right sides. The roots, crowns, and surrounding bone are evident for most teeth. The third molars are visible, with the lower left third molar (impacted) positioned horizontally. Multiple dental restorations are present on molar teeth, including several radiopaque areas consistent with crowns or large fillings. Bone levels are visible, with some possible reduction in the posterior regions. Minor vertical and horizontal distortion is present, and the midline is slightly off. The X-ray is displayed on a computer screen, with some interface icons at the bottom partially visible but unrelated to the clinical content.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_third_molar\",\n \"observation\": \"Tooth appears horizontally impacted and is partially within the jawbone.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"Posterior teeth display crowns or extensive restorations; root structures visible but with", "created_at": "2026-03-27T14:29:11.924495", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1552/download", "media_mime_type": "image/jpeg"}, {"id": 7485, "message_id": "A54E2C745BDF09EEFD96B9E976F28C49", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic script and a Latin transliteration to reflect the code-switching between Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام دكتور صفاء لاباس عليك؟ دكتور كاينة واحد لـ patiente سميتها Valeria، أنا صيفطت ليك الـ panoramique ديالها، بغات تكمل معاك، كان عندها traitement canalaire في 3-3، في 3-3 زعما هاد الشهر هدا.\"\n\n**Latin Transliteration:**\n\"Salam Dr Safae, labas 3lik? Dr kayna wa7d l-patiente smitha Valeria, ana sift lik l-panoramique dyalha, bagha t-kemmel m3ak, kan 3ndha traitement canalaire fi 3-3، fi 3-3 za3ma had ch-her hada.\"", "created_at": "2026-03-27T14:29:23.890912", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1553/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7486, "message_id": "A5319751FDF35AF0DD5C39DE71D000C0", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image displays a panoramic dental X-ray viewed on a computer screen. The full dental arch, both maxillary and mandibular, is visible. Several teeth exhibit radio-opaque restorations suggestive of crowns and/or large fillings, mainly in the premolar and molar regions of both arches. Multiple teeth appear present, but there are edentulous (missing) spaces, particularly posteriorly in the lower jaw. Root structures, bone outlines, and the maxillary sinuses are visible. There are vertical and horizontal markers visible to the right side of the image. There is no obvious large radiolucency, severe bone loss, or major facial asymmetry noted in this overview. The image seems to be part of a digital dental records software displayed on a Windows computer, with part of the software interface visible at the bottom.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Multiple teeth present with at least one tooth showing a radio-opaque restoration suggestive of a crown or large filling.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"", "created_at": "2026-03-27T14:29:57.706656", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1554/download", "media_mime_type": "image/jpeg"}, {"id": 7487, "message_id": "A5953EBA1CE81B8DFFCD0990A21E6A42", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using both Arabic and Latin scripts):\n\n**Arabic Script:**\n\"فاش من ساعة غتكون سالات هاد السيمانة هادي؟ عندها رانديفو نهار الثلاث، زعما قولي ليا أشمن ساعة باش نعيط نعطيها رانديفو، زعما الساعة بالضبط.\"\n\n**Latin Script:**\n\"F'ach men sa3a gha tkoun salat had simana hadi? 3andha rendez-vous nhar tlat, za3ma gouli liya ach men sa3a bach n3iyt n3tiha rendez-vous, za3ma sa3a b-dabt.\"\n\n**Translation (for context):**\n\"What time will she be finished this week? She has an appointment on Tuesday, so tell me what time exactly so I can call to give her the appointment.\"", "created_at": "2026-03-27T14:30:17.255794", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1555/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7491, "message_id": "2AC285151ED76158C5DB", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (which includes some French terms), provided in both Arabic and Latin scripts:\n\n### **Arabic Script**\n\"الصراحة شوفي إلا بغيتي تكملي، جي كملي عندي ف الـ cabinet، شوفي مع الدكتور هيثم وشوفي شنو غادي يقول لك، ما نقدرش نبقى نجي نكمل لهم تما، نقدر نجي نبقى نخدم غير les urgences، الـ séance اللولة وصافي، أما التكمال اللي بغا يكمل يجي للـ cabinet عندي يكمل، المهم شوفي مع الدكتور هيثم وشوفي شنو غادي يقول لك.\"\n\n### **Latin Script (Transcription)**\n\"Euh... saraha choufi ila bghiti tkmly, ji kmli 3ndi f'cabinet. Choufi m3a docteur Haitam o choufi chno ghadi ygoullik. Ma n9drch nb9a nji nkml lhom tma. N9dr nji nb9a nkhdm ghir les urgences, la séance loulla o safi. Ama tkmal, lli bgha ykml yji l'cabinet 3ndi ykml. Lmohim choufi m3a docteur Haitam o choufi chno ghadi ygoullik.\"\n\n### **Key Terms (French-Darija mix):**\n* **Cabinet:** Office / Private practice.\n* **Les urgences:** Emergencies.\n* **La séance:** The session.\n* **Tkmal:** To finish / To continue.", "created_at": "2026-03-27T14:46:21.437341", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1558/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7500, "message_id": "A5EC300513EDC57271357FD8AF174384", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n**Arabic Script (Darija + French):**\n\"السلام دكتور صابر، بالنسبة لـ le patient لي عندك اليوم rendez-vous معاه مع السبعة، قالك غير annuler، حتى نهار التنين ولا التلات ويعاود يعيط لك ويقولك زعما يقولك فوقاش الوقت.\"\n\n**Latin Script (Transliteration):**\n\"Salam Dr Saber, b nesba l le patient li 3ndek lyoum rendez-vous m3ah m3a seb3a, galik ghi annuler, hta nhar tnin wla tlat w i3awed i3yet lik w igoulik za3ma igoulik foqach lweqt.\"\n\n**Translation (for context):**\n\"Hello Dr. Saber, regarding the patient you have an appointment with today at seven, he said to just cancel it. He will call you back on Monday or Tuesday to tell you when the time will be.\"", "created_at": "2026-03-27T14:51:11.994051", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1562/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7501, "message_id": "2AE53DD3B0D9458A30A7", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-03-27T14:51:32.692305", "media_url": null, "media_mime_type": null}, {"id": 8646, "message_id": "A5ADE71DDF77A9A2350600027090C3B5", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم دكتورة صفاء، لاباس عليك؟ عندي هاد le patient نَفْسو، غايجي اليُوم، يا إما اليُوم، مع... شوفينا واش disponible، إما اليُوم إما غدّا، أوكي؟\"\n\n**Latin Script (Phonetic):**\n\"Salamu alaykoum Dr. Safa, labas alik? Andi had le patient nefso, ghayji lyom, ya ima lyom, ma'... shofina wach disponible, ima lyom ima ghedda, okay?\"\n\n**Translation (for context):**\n\"Peace be upon you Dr. Safa, how are you? I have this same patient, he is coming today, either today, with... see for us if you are available, either today or tomorrow, okay?\"", "created_at": "2026-03-30T10:06:57.400397", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1890/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8670, "message_id": "2AE2A01150354DEE6A79", "sender": "user", "message_type": "text", "content": "Safe lyum", "created_at": "2026-03-30T10:14:28.657373", "media_url": null, "media_mime_type": null}, {"id": 8673, "message_id": "bot_2AE2A01150354DEE6A79_648", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 شكرا على التوضيح.\n\nغادي نشوف واش كاين شي disponibilité اليوم عند Dr Safa ونرجع نأكد عليكوم أقرب وقت.\n\nواخا تعطيني الإسم الكامل ديال le patient باش نسجلو الطلب ديالكوم؟", "created_at": "2026-03-30T10:15:34.113391", "media_url": null, "media_mime_type": null}]...
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مرحبا! 😊 شكرا على التوضيح.
غادي نشوف واش كاين شي مرحبا! 😊 شكرا على التوضيح.
غادي نشوف واش كاين شي disponibilité اليوم عند Dr Safa ونرجع نأكد عليكوم أقرب وقت.
واخا تعطيني الإسم الكامل ديال le patient باش نسجلو الطلب ديالكوم؟...
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[{"id": 7485, "message_id": "A [{"id": 7485, "message_id": "A54E2C745BDF09EEFD96B9E976F28C49", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic script and a Latin transliteration to reflect the code-switching between Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام دكتور صفاء لاباس عليك؟ دكتور كاينة واحد لـ patiente سميتها Valeria، أنا صيفطت ليك الـ panoramique ديالها، بغات تكمل معاك، كان عندها traitement canalaire في 3-3، في 3-3 زعما هاد الشهر هدا.\"\n\n**Latin Transliteration:**\n\"Salam Dr Safae, labas 3lik? Dr kayna wa7d l-patiente smitha Valeria, ana sift lik l-panoramique dyalha, bagha t-kemmel m3ak, kan 3ndha traitement canalaire fi 3-3، fi 3-3 za3ma had ch-her hada.\"", "created_at": "2026-03-27T14:29:23.890912", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1553/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7486, "message_id": "A5319751FDF35AF0DD5C39DE71D000C0", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image displays a panoramic dental X-ray viewed on a computer screen. The full dental arch, both maxillary and mandibular, is visible. Several teeth exhibit radio-opaque restorations suggestive of crowns and/or large fillings, mainly in the premolar and molar regions of both arches. Multiple teeth appear present, but there are edentulous (missing) spaces, particularly posteriorly in the lower jaw. Root structures, bone outlines, and the maxillary sinuses are visible. There are vertical and horizontal markers visible to the right side of the image. There is no obvious large radiolucency, severe bone loss, or major facial asymmetry noted in this overview. The image seems to be part of a digital dental records software displayed on a Windows computer, with part of the software interface visible at the bottom.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Multiple teeth present with at least one tooth showing a radio-opaque restoration suggestive of a crown or large filling.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"", "created_at": "2026-03-27T14:29:57.706656", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1554/download", "media_mime_type": "image/jpeg"}, {"id": 7487, "message_id": "A5953EBA1CE81B8DFFCD0990A21E6A42", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using both Arabic and Latin scripts):\n\n**Arabic Script:**\n\"فاش من ساعة غتكون سالات هاد السيمانة هادي؟ عندها رانديفو نهار الثلاث، زعما قولي ليا أشمن ساعة باش نعيط نعطيها رانديفو، زعما الساعة بالضبط.\"\n\n**Latin Script:**\n\"F'ach men sa3a gha tkoun salat had simana hadi? 3andha rendez-vous nhar tlat, za3ma gouli liya ach men sa3a bach n3iyt n3tiha rendez-vous, za3ma sa3a b-dabt.\"\n\n**Translation (for context):**\n\"What time will she be finished this week? She has an appointment on Tuesday, so tell me what time exactly so I can call to give her the appointment.\"", "created_at": "2026-03-27T14:30:17.255794", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1555/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7491, "message_id": "2AC285151ED76158C5DB", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (which includes some French terms), provided in both Arabic and Latin scripts:\n\n### **Arabic Script**\n\"الصراحة شوفي إلا بغيتي تكملي، جي كملي عندي ف الـ cabinet، شوفي مع الدكتور هيثم وشوفي شنو غادي يقول لك، ما نقدرش نبقى نجي نكمل لهم تما، نقدر نجي نبقى نخدم غير les urgences، الـ séance اللولة وصافي، أما التكمال اللي بغا يكمل يجي للـ cabinet عندي يكمل، المهم شوفي مع الدكتور هيثم وشوفي شنو غادي يقول لك.\"\n\n### **Latin Script (Transcription)**\n\"Euh... saraha choufi ila bghiti tkmly, ji kmli 3ndi f'cabinet. Choufi m3a docteur Haitam o choufi chno ghadi ygoullik. Ma n9drch nb9a nji nkml lhom tma. N9dr nji nb9a nkhdm ghir les urgences, la séance loulla o safi. Ama tkmal, lli bgha ykml yji l'cabinet 3ndi ykml. Lmohim choufi m3a docteur Haitam o choufi chno ghadi ygoullik.\"\n\n### **Key Terms (French-Darija mix):**\n* **Cabinet:** Office / Private practice.\n* **Les urgences:** Emergencies.\n* **La séance:** The session.\n* **Tkmal:** To finish / To continue.", "created_at": "2026-03-27T14:46:21.437341", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1558/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7500, "message_id": "A5EC300513EDC57271357FD8AF174384", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n**Arabic Script (Darija + French):**\n\"السلام دكتور صابر، بالنسبة لـ le patient لي عندك اليوم rendez-vous معاه مع السبعة، قالك غير annuler، حتى نهار التنين ولا التلات ويعاود يعيط لك ويقولك زعما يقولك فوقاش الوقت.\"\n\n**Latin Script (Transliteration):**\n\"Salam Dr Saber, b nesba l le patient li 3ndek lyoum rendez-vous m3ah m3a seb3a, galik ghi annuler, hta nhar tnin wla tlat w i3awed i3yet lik w igoulik za3ma igoulik foqach lweqt.\"\n\n**Translation (for context):**\n\"Hello Dr. Saber, regarding the patient you have an appointment with today at seven, he said to just cancel it. He will call you back on Monday or Tuesday to tell you when the time will be.\"", "created_at": "2026-03-27T14:51:11.994051", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1562/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7501, "message_id": "2AE53DD3B0D9458A30A7", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-03-27T14:51:32.692305", "media_url": null, "media_mime_type": null}, {"id": 8646, "message_id": "A5ADE71DDF77A9A2350600027090C3B5", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم دكتورة صفاء، لاباس عليك؟ عندي هاد le patient نَفْسو، غايجي اليُوم، يا إما اليُوم، مع... شوفينا واش disponible، إما اليُوم إما غدّا، أوكي؟\"\n\n**Latin Script (Phonetic):**\n\"Salamu alaykoum Dr. Safa, labas alik? Andi had le patient nefso, ghayji lyom, ya ima lyom, ma'... shofina wach disponible, ima lyom ima ghedda, okay?\"\n\n**Translation (for context):**\n\"Peace be upon you Dr. Safa, how are you? I have this same patient, he is coming today, either today, with... see for us if you are available, either today or tomorrow, okay?\"", "created_at": "2026-03-30T10:06:57.400397", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1890/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8670, "message_id": "2AE2A01150354DEE6A79", "sender": "user", "message_type": "text", "content": "Safe lyum", "created_at": "2026-03-30T10:14:28.657373", "media_url": null, "media_mime_type": null}, {"id": 8673, "message_id": "bot_2AE2A01150354DEE6A79_648", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 شكرا على التوضيح.\n\nغادي نشوف واش كاين شي disponibilité اليوم عند Dr Safa ونرجع نأكد عليكوم أقرب وقت.\n\nواخا تعطيني الإسم الكامل ديال le patient باش نسجلو الطلب ديالكوم؟", "created_at": "2026-03-30T10:15:34.113391", "media_url": null, "media_mime_type": null}, {"id": 8674, "message_id": "2A7EE3CF6C565416CEC2", "sender": "user", "message_type": "text", "content": "Sefti lia radio panno dial", "created_at": "2026-03-30T10:17:45.601258", "media_url": null, "media_mime_type": null}, {"id": 8677, "message_id": "2A81A8C98BD72C0C7ECF", "sender": "user", "message_type": "text", "content": "Garrit youssra", "created_at": "2026-03-30T10:17:50.088960", "media_url": null, "media_mime_type": null}, {"id": 8681, "message_id": "bot_2A81A8C98BD72C0C7ECF_9900", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت باش يرسلو ليكوم radiologie panoramique ديال Garrit Youssra 🙏🏻", "created_at": "2026-03-30T10:18:08.694883", "media_url": null, "media_mime_type": null}]...
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غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت باش يرسلو ليكوم radiologie panoramique ديال Garrit Youssra 🙏🏻...
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[{"id": 7315, "message_id": "3 [{"id": 7315, "message_id": "3A1FE144DD315FC45E98", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-03-27T08:35:11.662207", "media_url": null, "media_mime_type": null}, {"id": 7317, "message_id": "3AB47B22F0B83F673EDA", "sender": "user", "message_type": "text", "content": "Wash la gouttière diali wajda?", "created_at": "2026-03-27T08:35:30.133473", "media_url": null, "media_mime_type": null}, {"id": 7318, "message_id": "3A4B044BD048FD3F2F48", "sender": "user", "message_type": "text", "content": "Mercii", "created_at": "2026-03-27T08:35:32.104721", "media_url": null, "media_mime_type": null}, {"id": 8303, "message_id": "A528400D24772116B96B60C063655694", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic Script:**\n\"السلام عليكم، صافا لاباس؟ كلشي مزيان؟ بالنسبة للدوسي ديالك، غدا إن شاء الله غادي نرد عليك.\"\n\n**Latin Script:**\n\"Salamu alaykum, ça va labas? Kulshi mezyan? Benisba l'dossier dyalek, ghedda insha'Allah ghadi nrud elik.\"", "created_at": "2026-03-29T13:02:09.930354", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1810/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8576, "message_id": "A5CC20384CED05C40C9FEE5B9F9DA4BC", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in a mix of Moroccan Darija and French:\n\n**Arabic Script:**\nالسلام عليكم مدام أمل، ça va؟ لاباس عليك؟ مزيان؟ مدام أمل تقدري تجي عندي غدا شي وقيت هيدا ربع ساعة باش نركبوا ليك ديك les gouttières.\n\n**Latin Script:**\nAssalamu alaykum Madam Amal, ça va? Labas alik? Mezian? Madam Amal tqdri dji andi ghadda chi wqyt hida rob' sa'a bach n-rakkbou-lek dik les gouttières.", "created_at": "2026-03-30T08:11:34.324081", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1863/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8577, "message_id": "A5E94D2D2C5FD676994BF447F5B9B11B", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي شوفي قولي لي الوقت لي كايناسبك باش ناخد ليك راندي فو.", "created_at": "2026-03-30T08:11:43.494384", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1864/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8578, "message_id": "3A21DB02E3B47C3905A1", "sender": "user", "message_type": "voice", "content": "[Voice message] بالتأكيد، إليك تفريغ المقطع الصوتي باللهجة المغربية (بالتحديد اللكنة الشمالية):\n\n\"صباح الخير، كيف نتينا؟ مزيانة؟ زعما إذا ما كانشي اليوم، صعيبة غدا وبعدو وحتى نهار الخميس وصافي. ديك الساعة نهار الخميس مع، المهم أنا غنخرج من الخدمة مع ديك الجوج ونص، عندي من الجوج ونص إذا ما كانشي غايعدل الوقت، مع الجوج ونص للثلاثة عندي هيداك. صافي من وراها خصني نمشي مع الوليدات للمدرسة. ديك الساعة زعما إذا ما كانشي غايخد لي شي وقت بزاف، جوج ونص ثلاثة. شكرا.\"", "created_at": "2026-03-30T08:16:32.389959", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1865/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8580, "message_id": "bot_3A21DB02E3B47C3905A1_5954", "sender": "bot", "message_type": "text", "content": "عندنا نهار الخميس 2 أبريل على الساعة 14:30 أو 15:00. شنو الوقت اللي كيناسبك أكتر؟ 😊\n\nإذا بغيتي شي وقت آخر قريب من هاد التوقيت، قولي لي.", "created_at": "2026-03-30T08:17:11.570588", "media_url": null, "media_mime_type": null}]...
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عندنا نهار الخميس 2 أبريل على الساعة 14:30 أو 15:0 عندنا نهار الخميس 2 أبريل على الساعة 14:30 أو 15:00. شنو الوقت اللي كيناسبك أكتر؟ 😊
إذا بغيتي شي وقت آخر قريب من هاد التوقيت، قولي لي....
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[{"id": 7315, "message_id": "3 [{"id": 7315, "message_id": "3A1FE144DD315FC45E98", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-03-27T08:35:11.662207", "media_url": null, "media_mime_type": null}, {"id": 7317, "message_id": "3AB47B22F0B83F673EDA", "sender": "user", "message_type": "text", "content": "Wash la gouttière diali wajda?", "created_at": "2026-03-27T08:35:30.133473", "media_url": null, "media_mime_type": null}, {"id": 7318, "message_id": "3A4B044BD048FD3F2F48", "sender": "user", "message_type": "text", "content": "Mercii", "created_at": "2026-03-27T08:35:32.104721", "media_url": null, "media_mime_type": null}, {"id": 8303, "message_id": "A528400D24772116B96B60C063655694", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic Script:**\n\"السلام عليكم، صافا لاباس؟ كلشي مزيان؟ بالنسبة للدوسي ديالك، غدا إن شاء الله غادي نرد عليك.\"\n\n**Latin Script:**\n\"Salamu alaykum, ça va labas? Kulshi mezyan? Benisba l'dossier dyalek, ghedda insha'Allah ghadi nrud elik.\"", "created_at": "2026-03-29T13:02:09.930354", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1810/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8576, "message_id": "A5CC20384CED05C40C9FEE5B9F9DA4BC", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in a mix of Moroccan Darija and French:\n\n**Arabic Script:**\nالسلام عليكم مدام أمل، ça va؟ لاباس عليك؟ مزيان؟ مدام أمل تقدري تجي عندي غدا شي وقيت هيدا ربع ساعة باش نركبوا ليك ديك les gouttières.\n\n**Latin Script:**\nAssalamu alaykum Madam Amal, ça va? Labas alik? Mezian? Madam Amal tqdri dji andi ghadda chi wqyt hida rob' sa'a bach n-rakkbou-lek dik les gouttières.", "created_at": "2026-03-30T08:11:34.324081", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1863/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8577, "message_id": "A5E94D2D2C5FD676994BF447F5B9B11B", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي شوفي قولي لي الوقت لي كايناسبك باش ناخد ليك راندي فو.", "created_at": "2026-03-30T08:11:43.494384", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1864/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8578, "message_id": "3A21DB02E3B47C3905A1", "sender": "user", "message_type": "voice", "content": "[Voice message] بالتأكيد، إليك تفريغ المقطع الصوتي باللهجة المغربية (بالتحديد اللكنة الشمالية):\n\n\"صباح الخير، كيف نتينا؟ مزيانة؟ زعما إذا ما كانشي اليوم، صعيبة غدا وبعدو وحتى نهار الخميس وصافي. ديك الساعة نهار الخميس مع، المهم أنا غنخرج من الخدمة مع ديك الجوج ونص، عندي من الجوج ونص إذا ما كانشي غايعدل الوقت، مع الجوج ونص للثلاثة عندي هيداك. صافي من وراها خصني نمشي مع الوليدات للمدرسة. ديك الساعة زعما إذا ما كانشي غايخد لي شي وقت بزاف، جوج ونص ثلاثة. شكرا.\"", "created_at": "2026-03-30T08:16:32.389959", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1865/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8580, "message_id": "bot_3A21DB02E3B47C3905A1_5954", "sender": "bot", "message_type": "text", "content": "عندنا نهار الخميس 2 أبريل على الساعة 14:30 أو 15:00. شنو الوقت اللي كيناسبك أكتر؟ 😊\n\nإذا بغيتي شي وقت آخر قريب من هاد التوقيت، قولي لي.", "created_at": "2026-03-30T08:17:11.570588", "media_url": null, "media_mime_type": null}, {"id": 8590, "message_id": "3A88F0F7E9C37F5EA21D", "sender": "user", "message_type": "text", "content": "الخميس ف 3h", "created_at": "2026-03-30T08:27:26.696740", "media_url": null, "media_mime_type": null}, {"id": 8591, "message_id": "3A6291191E592F6D9EFD", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-03-30T08:27:29.098890", "media_url": null, "media_mime_type": null}, {"id": 8592, "message_id": "bot_3A6291191E592F6D9EFD_5310", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديالك نهار الخميس 2 أبريل على الساعة 15:00 باش نركبوا ليك les gouttières. نتسناوك إن شاء الله 🙏🏻\n\nيلا تبدل عليك شي حاجة أو محتاجة أي مساعدة، راني هنا.", "created_at": "2026-03-30T08:27:47.880963", "media_url": null, "media_mime_type": null}]...
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مزيان 😊 تسجّل الموعد ديالك نهار الخميس 2 أبريل على مزيان 😊 تسجّل الموعد ديالك نهار الخميس 2 أبريل على الساعة 15:00 باش نركبوا ليك les gouttières. نتسناوك إن شاء الله 🙏🏻
يلا تبدل عليك شي حاجة أو محتاجة أي مساعدة، راني هنا....
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[{"id": 7321, "message_id": "A [{"id": 7321, "message_id": "AC8411C56E0BA3918FCEC8304F00327D", "sender": "user", "message_type": "text", "content": "Salam, bonjour", "created_at": "2026-03-27T08:38:58.900566", "media_url": null, "media_mime_type": null}, {"id": 8118, "message_id": "3EB0B0D76B44372F6EB2E8", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*JONATHEN Mr*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 30 mars 2026* à *16:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*JONATHEN*\r\nلديكم موعد مع ** يوم *الأثنين 30 مارس 2026* على الساعة *16:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-28T14:41:04.683475", "media_url": null, "media_mime_type": null}, {"id": 8219, "message_id": "3EB00A72405AE14E2B23CA", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This image is a promotional or informational visual for Tanger Bay Dental Center. It features a cartoon illustration of a smiling tooth with facial features (eyes, eyebrows, mouth). The tooth is holding a small notepad with a green check mark, signifying confirmation, and is giving a thumbs-up gesture with the other hand. The background suggests a dental clinic environment with a blurred dental chair and equipment. There is text at the top of the image and the clinic logo featuring a stylized tooth with the name 'Tanger Bay Dental Center'. The main message is about appointment confirmation.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n\nUser message context: Salut *JONATHEN Mr*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *lundi 30 mars 2026*\r\n🕘 Heure : *16:15*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-28T23:02:15.698880", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1788/download", "media_mime_type": "image/jpeg"}, {"id": 8227, "message_id": "AC1F0F5DF5F64C7E7DEBE5F0FD5FE81E", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-29T07:59:09.985566", "media_url": null, "media_mime_type": null}, {"id": 8228, "message_id": "bot_AC1F0F5DF5F64C7E7DEBE5F0FD5FE81E_1822", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Votre rendez-vous est bien confirmé pour le lundi 30 mars 2026 à 16:15 avec Dr. Haitham Boutaib chez Tanger Bay Dental Center. Nous vous attendrons avec plaisir إن شاء الله 🙏🏻\n\nSi vous avez la moindre question ou besoin de modifier votre rendez-vous, n’hésitez pas à nous écrire. À bientôt !", "created_at": "2026-03-29T07:59:34.825352", "media_url": null, "media_mime_type": null}]...
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Parfait 😊 Votre rendez-vous est bien confirmé pour Parfait 😊 Votre rendez-vous est bien confirmé pour le lundi 30 mars 2026 à 16:15 avec Dr. Haitham Boutaib chez Tanger Bay Dental Center. Nous vous attendrons avec plaisir إن شاء الله 🙏🏻
Si vous avez la moindre question ou besoin de modifier votre rendez-vous, n’hésitez pas à nous écrire. À bientôt !...
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[{"id": 7321, "message_id": "A [{"id": 7321, "message_id": "AC8411C56E0BA3918FCEC8304F00327D", "sender": "user", "message_type": "text", "content": "Salam, bonjour", "created_at": "2026-03-27T08:38:58.900566", "media_url": null, "media_mime_type": null}, {"id": 8118, "message_id": "3EB0B0D76B44372F6EB2E8", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*JONATHEN Mr*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 30 mars 2026* à *16:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*JONATHEN*\r\nلديكم موعد مع ** يوم *الأثنين 30 مارس 2026* على الساعة *16:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-28T14:41:04.683475", "media_url": null, "media_mime_type": null}, {"id": 8219, "message_id": "3EB00A72405AE14E2B23CA", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This image is a promotional or informational visual for Tanger Bay Dental Center. It features a cartoon illustration of a smiling tooth with facial features (eyes, eyebrows, mouth). The tooth is holding a small notepad with a green check mark, signifying confirmation, and is giving a thumbs-up gesture with the other hand. The background suggests a dental clinic environment with a blurred dental chair and equipment. There is text at the top of the image and the clinic logo featuring a stylized tooth with the name 'Tanger Bay Dental Center'. The main message is about appointment confirmation.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n\nUser message context: Salut *JONATHEN Mr*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *lundi 30 mars 2026*\r\n🕘 Heure : *16:15*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-28T23:02:15.698880", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1788/download", "media_mime_type": "image/jpeg"}, {"id": 8227, "message_id": "AC1F0F5DF5F64C7E7DEBE5F0FD5FE81E", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-29T07:59:09.985566", "media_url": null, "media_mime_type": null}, {"id": 8228, "message_id": "bot_AC1F0F5DF5F64C7E7DEBE5F0FD5FE81E_1822", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Votre rendez-vous est bien confirmé pour le lundi 30 mars 2026 à 16:15 avec Dr. Haitham Boutaib chez Tanger Bay Dental Center. Nous vous attendrons avec plaisir إن شاء الله 🙏🏻\n\nSi vous avez la moindre question ou besoin de modifier votre rendez-vous, n’hésitez pas à nous écrire. À bientôt !", "created_at": "2026-03-29T07:59:34.825352", "media_url": null, "media_mime_type": null}, {"id": 8561, "message_id": "3EB0EF688CC6F0D468097F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*JONATHEN Mr*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 30 mars 2026* à *16:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*JONATHEN*\r\nلديكم موعد مع ** يوم *الأثنين 30 مارس 2026* على الساعة *16:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-30T08:06:20.346410", "media_url": null, "media_mime_type": null}, {"id": 8875, "message_id": "ACB5692761A7E0377C1A8C5801C2F76B", "sender": "user", "message_type": "text", "content": "Bonjour, je suis au regret de devoir reporter mon rendez-vous d'aujourd'hui. On vient de me diagnostiquer un zona qui affecte également ma bouche et ma langue. Mon médecin m'a conseillé de m'isoler jusqu'à ce que je ne sois plus contagieux afin de protéger votre équipe et vos autres patients. Je vous recontacterai dès que possible pour reprendre rendez-vous. Merci de votre compréhension.", "created_at": "2026-03-30T12:57:59.207281", "media_url": null, "media_mime_type": null}, {"id": 8879, "message_id": "bot_ACB5692761A7E0377C1A8C5801C2F76B_6003", "sender": "bot", "message_type": "text", "content": "Bonjour JONATHEN 😊 Pas de souci, merci beaucoup de nous avoir prévenus et de penser à la sécurité de tous. J'ai transmis l'annulation à l'équipe. Nous vous souhaitons un bon rétablissement et restons à votre disposition pour reprendre rendez-vous dès que vous serez rétabli إن شاء الله 🙏🏻", "created_at": "2026-03-30T12:58:17.930825", "media_url": null, "media_mime_type": null}]...
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Bonjour JONATHEN 😊 Pas de souci, merci beaucoup de Bonjour JONATHEN 😊 Pas de souci, merci beaucoup de nous avoir prévenus et de penser à la sécurité de tous. J'ai transmis l'annulation à l'équipe. Nous vous souhaitons un bon rétablissement et restons à votre disposition pour reprendre rendez-vous dès que vous serez rétabli إن شاء الله 🙏🏻...
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[{"id": 7326, "message_id": "3 [{"id": 7326, "message_id": "3EB032B317E6287F2ABF70", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL ATMANI Mourad*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 28 mars 2026* à *09:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *09:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-27T08:54:16.755632", "media_url": null, "media_mime_type": null}, {"id": 7407, "message_id": "AC8AFCC0EEFCD8B76BF07B103529DEE4", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*EL ATMANI Mourad*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 28 mars 2026* à *09:00* .\r\nEn cas d'empêchement, veuillez...</reply_to> ان شاء الله \nسأحضر", "created_at": "2026-03-27T10:58:58.856032", "media_url": null, "media_mime_type": null}, {"id": 7410, "message_id": "A53EAF009E2BF80CA8BE3DBEEA35C11C", "sender": "bot", "message_type": "text", "content": "Marhba", "created_at": "2026-03-27T11:02:52.721652", "media_url": null, "media_mime_type": null}, {"id": 7510, "message_id": "3EB002480AD7BB955D9059", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a cartoon tooth character holding a notepad with a green check mark. Above the character, there is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER'. The background shows a blurred image of a dental clinic setting with a dental chair and some equipment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image is promotional and does not include any clinical or diagnostic elements.\"\n },\n \"\n\nUser message context: Salut *EL ATMANI Mourad*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *09:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:02:53.772656", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1567/download", "media_mime_type": "image/jpeg"}, {"id": 7600, "message_id": "ACE7E97B97F09BD3FDFF61590BF40730", "sender": "user", "message_type": "text", "content": "<reply_to>Salut *EL ATMANI Mourad*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 2...</reply_to> Oui", "created_at": "2026-03-27T15:40:50.614743", "media_url": null, "media_mime_type": null}, {"id": 7601, "message_id": "bot_ACE7E97B97F09BD3FDFF61590BF40730_8742", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation, EL ATMANI Mourad 😊 Votre rendez-vous avec Dr. Haitham Boutaib est bien confirmé pour le samedi 28 mars 2026 à 09:00. À bientôt chez Tanger Bay Dental Center إن شاء الله 🙏🏻", "created_at": "2026-03-27T15:41:11.461935", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation, EL ATMANI Mourad 😊 Merci pour votre confirmation, EL ATMANI Mourad 😊 Votre rendez-vous avec Dr. Haitham Boutaib est bien confirmé pour le samedi 28 mars 2026 à 09:00. À bientôt chez Tanger Bay Dental Center إن شاء الله 🙏🏻...
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[{"id": 9713, "message_id": "A [{"id": 9713, "message_id": "A5978D4CF1DB9D3D94115AF3A879542F", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-03-31T18:31:58.889401", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2293/download", "media_mime_type": "video/mp4"}, {"id": 9714, "message_id": "A56C87FFFF57517AFA18ED27A529F986", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-03-31T18:32:01.880735", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2294/download", "media_mime_type": "video/mp4"}, {"id": 9715, "message_id": "A5B35BE5A15624FDC2D249E9583D5747", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-03-31T18:32:02.410719", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2296/download", "media_mime_type": "video/mp4"}, {"id": 9716, "message_id": "A5B767B473408CED95E137B4F17413FD", "sender": "bot", "message_type": "video", "content": "sardolo hta had videos o khbeoohm endkom", "created_at": "2026-03-31T18:32:02.297675", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2295/download", "media_mime_type": "video/mp4"}, {"id": 11017, "message_id": "3EB0AA1245DD42E33B39B4", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *600,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-02T17:33:02.834333", "media_url": null, "media_mime_type": null}, {"id": 11018, "message_id": "3EB00C5B89B9425DFE6D74", "sender": "bot", "message_type": "document", "content": "2026040218322115.pdf", "created_at": "2026-04-02T17:33:15.781009", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2690/download", "media_mime_type": "application/pdf"}, {"id": 11019, "message_id": "3EB0932ADA75985C1408A9", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *600,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-02T17:33:27.879005", "media_url": null, "media_mime_type": null}, {"id": 11020, "message_id": "3EB0839E9DFF48B579EDD1", "sender": "bot", "message_type": "document", "content": "2026040218322115.pdf", "created_at": "2026-04-02T17:33:40.714362", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2691/download", "media_mime_type": "application/pdf"}, {"id": 11027, "message_id": "ACBD4A1E68F7B4AA57D50AE5651BD850", "sender": "user", "message_type": "document", "content": "feuille_soins_1775152250335.pdf", "created_at": "2026-04-02T17:51:20.695580", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2692/download", "media_mime_type": "application/pdf"}, {"id": 11028, "message_id": "AC55A1F13C85AB0CF9F05854E640226E", "sender": "user", "message_type": "document", "content": "feuille_soins_1775152312945.pdf", "created_at": "2026-04-02T17:52:09.136068", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2693/download", "media_mime_type": "application/pdf"}, {"id": 20610, "message_id": "AC8FDA7CC0BEA8FF610C44E841FB09C6", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\nالسلام عليكم أختي، كي دايرة لاباس عليك؟ مساء الخير، كلشي بخير؟ هانية؟ أمورك مزيانة؟ المهم، درت هادشي.. ما كاين شي غونديفو (rendez-vous) زعما فهاد ليام؟ قولي ليا حيتاش مهتم بزاف زعما بهاد الأسبوع هادا حيتاش هو اللي عندي فيه الوقت زعما خاوي باش نحاول نقاد الأمور دغيا دغيا إن شاء الله. المهم هانتي أختي، إلا بانت ليك شي وقيتة ما كرهتش تريبوندي (répondre) ليا دغيا.\n\n**Latin Script (Phonetic):**\n\nAssalamou aleykoum khti, ki dayra labas aâlik? Massa el kheir, koulchi bikhir? Hania? Oumourak meziana? Mohim, dert hadchi.. ma kain chi rendez-vous zaâma f had lyam? Goli liya hitach mehtem bezzaf zaâma b had l’ousbouâ hada hitach houwa li aândi fih l’ouakt zaâma khawi bach nhawel nqad l’oumour dghya dghya inchallah. Mohim ha nti a khti, ila bant lik chi wqieta ma krehtch t-repond-i liya dghya.", "created_at": "2026-04-29T12:32:28.036789", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5807/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20611, "message_id": "bot_AC8FDA7CC0BEA8FF610C44E841FB09C6_7655", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 شكراً على التوضيح والرسالة ديالك. باش نقدر نعاونك ونشوف واش كاين شي موعد متاح هاد الأسبوع، خاصني غير الإسم الكامل ديالك مكتوب هنا، وشنو نوع العلاج أو الخدمة اللي محتاج.\n\nيلا ممكن تكتب ليا الإسم ديالك هنا، وقولي شنو الخدمة اللي باغي، وشنو الأيام أو الأوقات اللي مناسبة ليك، وغادي نبلغ الفريق إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-29T12:32:54.398418", "media_url": null, "media_mime_type": null}]...
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مرحبا! 😊 شكراً على التوضيح والرسالة ديالك. باش نقد مرحبا! 😊 شكراً على التوضيح والرسالة ديالك. باش نقدر نعاونك ونشوف واش كاين شي موعد متاح هاد الأسبوع، خاصني غير الإسم الكامل ديالك مكتوب هنا، وشنو نوع العلاج أو الخدمة اللي محتاج.
يلا ممكن تكتب ليا الإسم ديالك هنا، وقولي شنو الخدمة اللي باغي، وشنو الأيام أو الأوقات اللي مناسبة ليك، وغادي نبلغ الفريق إن شاء الله.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 9715, "message_id": "A [{"id": 9715, "message_id": "A5B35BE5A15624FDC2D249E9583D5747", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-03-31T18:32:02.410719", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2296/download", "media_mime_type": "video/mp4"}, {"id": 9716, "message_id": "A5B767B473408CED95E137B4F17413FD", "sender": "bot", "message_type": "video", "content": "sardolo hta had videos o khbeoohm endkom", "created_at": "2026-03-31T18:32:02.297675", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2295/download", "media_mime_type": "video/mp4"}, {"id": 11017, "message_id": "3EB0AA1245DD42E33B39B4", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *600,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-02T17:33:02.834333", "media_url": null, "media_mime_type": null}, {"id": 11018, "message_id": "3EB00C5B89B9425DFE6D74", "sender": "bot", "message_type": "document", "content": "2026040218322115.pdf", "created_at": "2026-04-02T17:33:15.781009", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2690/download", "media_mime_type": "application/pdf"}, {"id": 11019, "message_id": "3EB0932ADA75985C1408A9", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *600,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-02T17:33:27.879005", "media_url": null, "media_mime_type": null}, {"id": 11020, "message_id": "3EB0839E9DFF48B579EDD1", "sender": "bot", "message_type": "document", "content": "2026040218322115.pdf", "created_at": "2026-04-02T17:33:40.714362", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2691/download", "media_mime_type": "application/pdf"}, {"id": 11027, "message_id": "ACBD4A1E68F7B4AA57D50AE5651BD850", "sender": "user", "message_type": "document", "content": "feuille_soins_1775152250335.pdf", "created_at": "2026-04-02T17:51:20.695580", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2692/download", "media_mime_type": "application/pdf"}, {"id": 11028, "message_id": "AC55A1F13C85AB0CF9F05854E640226E", "sender": "user", "message_type": "document", "content": "feuille_soins_1775152312945.pdf", "created_at": "2026-04-02T17:52:09.136068", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2693/download", "media_mime_type": "application/pdf"}, {"id": 20610, "message_id": "AC8FDA7CC0BEA8FF610C44E841FB09C6", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\nالسلام عليكم أختي، كي دايرة لاباس عليك؟ مساء الخير، كلشي بخير؟ هانية؟ أمورك مزيانة؟ المهم، درت هادشي.. ما كاين شي غونديفو (rendez-vous) زعما فهاد ليام؟ قولي ليا حيتاش مهتم بزاف زعما بهاد الأسبوع هادا حيتاش هو اللي عندي فيه الوقت زعما خاوي باش نحاول نقاد الأمور دغيا دغيا إن شاء الله. المهم هانتي أختي، إلا بانت ليك شي وقيتة ما كرهتش تريبوندي (répondre) ليا دغيا.\n\n**Latin Script (Phonetic):**\n\nAssalamou aleykoum khti, ki dayra labas aâlik? Massa el kheir, koulchi bikhir? Hania? Oumourak meziana? Mohim, dert hadchi.. ma kain chi rendez-vous zaâma f had lyam? Goli liya hitach mehtem bezzaf zaâma b had l’ousbouâ hada hitach houwa li aândi fih l’ouakt zaâma khawi bach nhawel nqad l’oumour dghya dghya inchallah. Mohim ha nti a khti, ila bant lik chi wqieta ma krehtch t-repond-i liya dghya.", "created_at": "2026-04-29T12:32:28.036789", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5807/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20611, "message_id": "bot_AC8FDA7CC0BEA8FF610C44E841FB09C6_7655", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 شكراً على التوضيح والرسالة ديالك. باش نقدر نعاونك ونشوف واش كاين شي موعد متاح هاد الأسبوع، خاصني غير الإسم الكامل ديالك مكتوب هنا، وشنو نوع العلاج أو الخدمة اللي محتاج.\n\nيلا ممكن تكتب ليا الإسم ديالك هنا، وقولي شنو الخدمة اللي باغي، وشنو الأيام أو الأوقات اللي مناسبة ليك، وغادي نبلغ الفريق إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-29T12:32:54.398418", "media_url": null, "media_mime_type": null}, {"id": 20612, "message_id": "AC7A16BAAD47F726B93229F2CB6FCF32", "sender": "user", "message_type": "text", "content": "Mourad el atmani", "created_at": "2026-04-29T12:33:38.800050", "media_url": null, "media_mime_type": null}, {"id": 20613, "message_id": "bot_AC7A16BAAD47F726B93229F2CB6FCF32_5265", "sender": "bot", "message_type": "text", "content": "شكراً Mourad el atmani 😊 واش ممكن تقول ليا شنو نوع العلاج أو الخدمة اللي محتاج هاد الأسبوع؟ وغادي نبلغ الفريق باش يشوفو ليك أقرب موعد متاح إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-29T12:33:51.688802", "media_url": null, "media_mime_type": null}]...
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شكراً Mourad el atmani 😊 واش ممكن تقول ليا شنو نوع شكراً Mourad el atmani 😊 واش ممكن تقول ليا شنو نوع العلاج أو الخدمة اللي محتاج هاد الأسبوع؟ وغادي نبلغ الفريق باش يشوفو ليك أقرب موعد متاح إن شاء الله.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 11017, "message_id": " [{"id": 11017, "message_id": "3EB0AA1245DD42E33B39B4", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *600,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-02T17:33:02.834333", "media_url": null, "media_mime_type": null}, {"id": 11018, "message_id": "3EB00C5B89B9425DFE6D74", "sender": "bot", "message_type": "document", "content": "2026040218322115.pdf", "created_at": "2026-04-02T17:33:15.781009", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2690/download", "media_mime_type": "application/pdf"}, {"id": 11019, "message_id": "3EB0932ADA75985C1408A9", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *600,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-02T17:33:27.879005", "media_url": null, "media_mime_type": null}, {"id": 11020, "message_id": "3EB0839E9DFF48B579EDD1", "sender": "bot", "message_type": "document", "content": "2026040218322115.pdf", "created_at": "2026-04-02T17:33:40.714362", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2691/download", "media_mime_type": "application/pdf"}, {"id": 11027, "message_id": "ACBD4A1E68F7B4AA57D50AE5651BD850", "sender": "user", "message_type": "document", "content": "feuille_soins_1775152250335.pdf", "created_at": "2026-04-02T17:51:20.695580", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2692/download", "media_mime_type": "application/pdf"}, {"id": 11028, "message_id": "AC55A1F13C85AB0CF9F05854E640226E", "sender": "user", "message_type": "document", "content": "feuille_soins_1775152312945.pdf", "created_at": "2026-04-02T17:52:09.136068", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2693/download", "media_mime_type": "application/pdf"}, {"id": 20610, "message_id": "AC8FDA7CC0BEA8FF610C44E841FB09C6", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\nالسلام عليكم أختي، كي دايرة لاباس عليك؟ مساء الخير، كلشي بخير؟ هانية؟ أمورك مزيانة؟ المهم، درت هادشي.. ما كاين شي غونديفو (rendez-vous) زعما فهاد ليام؟ قولي ليا حيتاش مهتم بزاف زعما بهاد الأسبوع هادا حيتاش هو اللي عندي فيه الوقت زعما خاوي باش نحاول نقاد الأمور دغيا دغيا إن شاء الله. المهم هانتي أختي، إلا بانت ليك شي وقيتة ما كرهتش تريبوندي (répondre) ليا دغيا.\n\n**Latin Script (Phonetic):**\n\nAssalamou aleykoum khti, ki dayra labas aâlik? Massa el kheir, koulchi bikhir? Hania? Oumourak meziana? Mohim, dert hadchi.. ma kain chi rendez-vous zaâma f had lyam? Goli liya hitach mehtem bezzaf zaâma b had l’ousbouâ hada hitach houwa li aândi fih l’ouakt zaâma khawi bach nhawel nqad l’oumour dghya dghya inchallah. Mohim ha nti a khti, ila bant lik chi wqieta ma krehtch t-repond-i liya dghya.", "created_at": "2026-04-29T12:32:28.036789", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5807/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20611, "message_id": "bot_AC8FDA7CC0BEA8FF610C44E841FB09C6_7655", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 شكراً على التوضيح والرسالة ديالك. باش نقدر نعاونك ونشوف واش كاين شي موعد متاح هاد الأسبوع، خاصني غير الإسم الكامل ديالك مكتوب هنا، وشنو نوع العلاج أو الخدمة اللي محتاج.\n\nيلا ممكن تكتب ليا الإسم ديالك هنا، وقولي شنو الخدمة اللي باغي، وشنو الأيام أو الأوقات اللي مناسبة ليك، وغادي نبلغ الفريق إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-29T12:32:54.398418", "media_url": null, "media_mime_type": null}, {"id": 20612, "message_id": "AC7A16BAAD47F726B93229F2CB6FCF32", "sender": "user", "message_type": "text", "content": "Mourad el atmani", "created_at": "2026-04-29T12:33:38.800050", "media_url": null, "media_mime_type": null}, {"id": 20613, "message_id": "bot_AC7A16BAAD47F726B93229F2CB6FCF32_5265", "sender": "bot", "message_type": "text", "content": "شكراً Mourad el atmani 😊 واش ممكن تقول ليا شنو نوع العلاج أو الخدمة اللي محتاج هاد الأسبوع؟ وغادي نبلغ الفريق باش يشوفو ليك أقرب موعد متاح إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-29T12:33:51.688802", "media_url": null, "media_mime_type": null}, {"id": 20614, "message_id": "ACE7B27E4BF194846BD3ED203D75F5E3", "sender": "user", "message_type": "text", "content": "<reply_to>شكراً Mourad el atmani 😊 واش ممكن تقول ليا شنو نوع العلاج أو الخدمة اللي محتاج هاد الأسبوع؟ وغادي نبلغ الفريق باش يشوفو ليك أقرب موعد متاح إن شاء ا...</reply_to> علاجات الأسنان", "created_at": "2026-04-29T12:34:18.720652", "media_url": null, "media_mime_type": null}, {"id": 20618, "message_id": "bot_ACE7B27E4BF194846BD3ED203D75F5E3_5222", "sender": "bot", "message_type": "text", "content": "وصل الطلب ديالك Mourad 😊 وغادي يتواصلوا معاك الفريق باش يأكدو ليك أقرب موعد متاح هاد الأسبوع إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-29T12:34:32.162843", "media_url": null, "media_mime_type": null}]...
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وصل الطلب ديالك Mourad 😊 وغادي يتواصلوا معاك الفري وصل الطلب ديالك Mourad 😊 وغادي يتواصلوا معاك الفريق باش يأكدو ليك أقرب موعد متاح هاد الأسبوع إن شاء الله.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 7329, "message_id": "3 [{"id": 7329, "message_id": "3EB0ACDA19F1FF528F011B", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*LAMARTI Boutaina*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 28 mars 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-27T08:54:54.615357", "media_url": null, "media_mime_type": null}, {"id": 7431, "message_id": "3A4EFB723DE1799E9249", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام صباح، كلشي مزيان؟ عافاك، راك كنت ديجا صيفطتي لي باللي le rendez-vous la semaine prochaine pour le 4 avril، samedi 4 avril، فـ 11:30. واش تبدل ولا شنو؟ Bon، إذا كان تبدل pour demain، أنا demain je peux pas، ما كايناش أصلا فـ طنجة.", "created_at": "2026-03-27T12:56:48.078239", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1535/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7456, "message_id": "A5F3426441A00FAC87EEFCF50142A81F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic Script:**\nالسلام، كي دايرة لباس بخير؟ لا متبدلش، غير أنا مسحتو من l'agenda وما تمسح لياش، عليها طلع ليك message automatiquement.\n\n**Latin Script:**\nSalam, ki dayra labas bikhir? La matbedelch, ghir ana msahtou men l'agenda ou ma tmesehliaich, 3liha tla3lik message automatiquement.", "created_at": "2026-03-27T13:56:33.907955", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1543/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7681, "message_id": "3A10DAEC7C9276ADE2BD", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, capturing the mix of Moroccan Darija and French:\n\n\"Ah safi ok merci, shab li tbeddel l ghedda, w m3a enna ghedda ma ghan kounshi, safi ça marche inchallah. Samedi prochain reb3a f ch-har inchallah. Merci.\"\n\n**Transcription in Arabic script:**\n\"أه صافي أوكي ميرسي، صحاب لي تبدل لغدا، ومع أن غدا ما غانكونشي، صافي ça marche إن شاء الله. Samedi prochain ربعة فالشهر إن شاء الله. ميرسي.\"", "created_at": "2026-03-27T17:14:14.583040", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1609/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7682, "message_id": "bot_3A10DAEC7C9276ADE2BD_9894", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pas de souci, le rendez-vous est bien maintenu pour le samedi 4 avril à 11:30. Merci de nous avoir contactés, et à bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-27T17:14:47.933878", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Pas de souci, le rendez-vous est bien ma Bonjour 😊 Pas de souci, le rendez-vous est bien maintenu pour le samedi 4 avril à 11:30. Merci de nous avoir contactés, et à bientôt إن شاء الله 🙏🏻...
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[{"id": 7348, "message_id": "3 [{"id": 7348, "message_id": "3EB03E92CD2B3902B873BF", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a cartoon tooth character wearing a colorful party hat. Above the tooth, the text 'HAPPY BIRTHDAY' is written in colorful, playful letters. At the bottom, there is a blue bar with text that reads 'TANGER BAY DENTAL CENTER' and below it 'vous souhaite un bon anniversaire'. The background features a blurry image of what appears to be a dental office setting, with dental equipment visible. The logo of the Tanger Bay Dental Center is visible in the top right corner of the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"HAPPY BIRTHDAY\",\n \"TANGER BAY DENTAL CENTER\",\n \"vous souhaite un bon anniversaire\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"\n\nUser message context: Salut Falouss Hadbae,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-03-27T10:14:11.734547", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1507/download", "media_mime_type": "image/jpeg"}, {"id": 7398, "message_id": "AC0D92E039A1FA9FF6559AB49D523AD8", "sender": "user", "message_type": "text", "content": "السلام عليكم ورحمة الله وبركاته", "created_at": "2026-03-27T10:43:25.602066", "media_url": null, "media_mime_type": null}, {"id": 7399, "message_id": "AC74B752C1E0FAC085B41869336195FB", "sender": "user", "message_type": "text", "content": "عفاك رني مزال مجت ورا ورقة الضمان الاجتماعي، وفي نفس الوقت بغ نجب بنتي، قلي نجبها الجمعة المقبلة مساء", "created_at": "2026-03-27T10:44:11.541828", "media_url": null, "media_mime_type": null}, {"id": 7412, "message_id": "A56BFB6E164BF3799638801798CF8AC8", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم سي مدياني، لاباس؟ بخير؟ الصحة لاباس؟ قولي البنية ديالك شحال فعمرها وشنو قصت تعمل؟\"\n\n**Latin Script:**\n\"As-salamu alaykum Si Medyani, labas? Bikhir? Seha labas? Qoli l-bniya dyalek chhal f'omrha w chnu qast ta'mal?\"", "created_at": "2026-03-27T11:03:35.109847", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1531/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7473, "message_id": "AC186D8E26ADDD0870CC417DC94A66B6", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم ورحمة الله وبركاته، واش باقية عاقلة عليا؟ الفيدي (l'ID) ديالي تسنيم، تسنيم. أنا اللي كنعرف الدكتور، هكا كنا كنجيو من السبت للسبت. واش عقلتي عليا؟ كنت كنجي أنا والمرا والبنيات بجوج. تسنيم، تسنيم ف l'os. وراه عندي واحد الورقة تاني نسيتها تما، كنت جيت موراها وكان واحد النهار بالسبت ما كانش الطبيب تما، وجات رمضان وقلت ليكم تا يدوز رمضان عاد نبقى نجيب البنية.", "created_at": "2026-03-27T14:07:04.771368", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1550/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7475, "message_id": "A51ABBF4244066B0F127DF2A2C67FB06", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي سيدي مرحبا، ديك الساعة دوز موراها راه هي معمرة.", "created_at": "2026-03-27T14:13:49.942511", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1551/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7720, "message_id": "ACE280041634B23F06453314B8107957", "sender": "user", "message_type": "text", "content": "كذلك بغت نكمل ل بنتي وحد 2سنينات وش نقدر نج الجمعة في 4", "created_at": "2026-03-27T18:49:16.221526", "media_url": null, "media_mime_type": null}, {"id": 7722, "message_id": "bot_ACE280041634B23F06453314B8107957_2175", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله وبركاته! 😊\n\nبالنسبة لجلب بنتك يوم الجمعة المقبلة مساء، يمكننا نحجز لك موعد. واش ممكن تقولي لي الإسم الكامل ديال بنتك باش نكمل الإجراءات؟ وبالنسبة للورقة ديال الضمان الاجتماعي، يمكننا نساعدوك فيها عند زيارتك. \n\nإذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:49:59.207192", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله وبركاته! 😊
بالنسبة لجلب وعليكم السلام ورحمة الله وبركاته! 😊
بالنسبة لجلب بنتك يوم الجمعة المقبلة مساء، يمكننا نحجز لك موعد. واش ممكن تقولي لي الإسم الكامل ديال بنتك باش نكمل الإجراءات؟ وبالنسبة للورقة ديال الضمان الاجتماعي، يمكننا نساعدوك فيها عند زيارتك.
إذا كان عندك أي استفسار آخر، مرحبا بك!...
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[{"id": 7348, "message_id": "3 [{"id": 7348, "message_id": "3EB03E92CD2B3902B873BF", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a cartoon tooth character wearing a colorful party hat. Above the tooth, the text 'HAPPY BIRTHDAY' is written in colorful, playful letters. At the bottom, there is a blue bar with text that reads 'TANGER BAY DENTAL CENTER' and below it 'vous souhaite un bon anniversaire'. The background features a blurry image of what appears to be a dental office setting, with dental equipment visible. The logo of the Tanger Bay Dental Center is visible in the top right corner of the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"HAPPY BIRTHDAY\",\n \"TANGER BAY DENTAL CENTER\",\n \"vous souhaite un bon anniversaire\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"\n\nUser message context: Salut Falouss Hadbae,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-03-27T10:14:11.734547", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1507/download", "media_mime_type": "image/jpeg"}, {"id": 7398, "message_id": "AC0D92E039A1FA9FF6559AB49D523AD8", "sender": "user", "message_type": "text", "content": "السلام عليكم ورحمة الله وبركاته", "created_at": "2026-03-27T10:43:25.602066", "media_url": null, "media_mime_type": null}, {"id": 7399, "message_id": "AC74B752C1E0FAC085B41869336195FB", "sender": "user", "message_type": "text", "content": "عفاك رني مزال مجت ورا ورقة الضمان الاجتماعي، وفي نفس الوقت بغ نجب بنتي، قلي نجبها الجمعة المقبلة مساء", "created_at": "2026-03-27T10:44:11.541828", "media_url": null, "media_mime_type": null}, {"id": 7412, "message_id": "A56BFB6E164BF3799638801798CF8AC8", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم سي مدياني، لاباس؟ بخير؟ الصحة لاباس؟ قولي البنية ديالك شحال فعمرها وشنو قصت تعمل؟\"\n\n**Latin Script:**\n\"As-salamu alaykum Si Medyani, labas? Bikhir? Seha labas? Qoli l-bniya dyalek chhal f'omrha w chnu qast ta'mal?\"", "created_at": "2026-03-27T11:03:35.109847", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1531/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7473, "message_id": "AC186D8E26ADDD0870CC417DC94A66B6", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم ورحمة الله وبركاته، واش باقية عاقلة عليا؟ الفيدي (l'ID) ديالي تسنيم، تسنيم. أنا اللي كنعرف الدكتور، هكا كنا كنجيو من السبت للسبت. واش عقلتي عليا؟ كنت كنجي أنا والمرا والبنيات بجوج. تسنيم، تسنيم ف l'os. وراه عندي واحد الورقة تاني نسيتها تما، كنت جيت موراها وكان واحد النهار بالسبت ما كانش الطبيب تما، وجات رمضان وقلت ليكم تا يدوز رمضان عاد نبقى نجيب البنية.", "created_at": "2026-03-27T14:07:04.771368", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1550/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7475, "message_id": "A51ABBF4244066B0F127DF2A2C67FB06", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي سيدي مرحبا، ديك الساعة دوز موراها راه هي معمرة.", "created_at": "2026-03-27T14:13:49.942511", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1551/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7720, "message_id": "ACE280041634B23F06453314B8107957", "sender": "user", "message_type": "text", "content": "كذلك بغت نكمل ل بنتي وحد 2سنينات وش نقدر نج الجمعة في 4", "created_at": "2026-03-27T18:49:16.221526", "media_url": null, "media_mime_type": null}, {"id": 7722, "message_id": "bot_ACE280041634B23F06453314B8107957_2175", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله وبركاته! 😊\n\nبالنسبة لجلب بنتك يوم الجمعة المقبلة مساء، يمكننا نحجز لك موعد. واش ممكن تقولي لي الإسم الكامل ديال بنتك باش نكمل الإجراءات؟ وبالنسبة للورقة ديال الضمان الاجتماعي، يمكننا نساعدوك فيها عند زيارتك. \n\nإذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:49:59.207192", "media_url": null, "media_mime_type": null}, {"id": 7723, "message_id": "AC8F4946BF9D5EFD4D9022A7EDC793C0", "sender": "user", "message_type": "text", "content": "<reply_to> </reply_to> هاهما معلومات", "created_at": "2026-03-27T18:52:20.740378", "media_url": null, "media_mime_type": null}, {"id": 7724, "message_id": "AC1CE3A991D35FDB0F04ABD27E480AEF", "sender": "user", "message_type": "text", "content": "مزالن هنا", "created_at": "2026-03-27T18:52:22.631251", "media_url": null, "media_mime_type": null}, {"id": 7725, "message_id": "bot_AC1CE3A991D35FDB0F04ABD27E480AEF_3621", "sender": "bot", "message_type": "text", "content": "شكرا على المعلومات! 😊 واش ممكن تعطيني الإسم الكامل ديال بنتك باش نكمل الإجراءات للحجز يوم الجمعة في 4؟ إذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:52:37.987332", "media_url": null, "media_mime_type": null}]...
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شكرا على المعلومات! 😊 واش ممكن تعطيني الإسم الكامل شكرا على المعلومات! 😊 واش ممكن تعطيني الإسم الكامل ديال بنتك باش نكمل الإجراءات للحجز يوم الجمعة في 4؟ إذا كان عندك أي استفسار آخر، مرحبا بك!...
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[{"id": 7398, "message_id": "A [{"id": 7398, "message_id": "AC0D92E039A1FA9FF6559AB49D523AD8", "sender": "user", "message_type": "text", "content": "السلام عليكم ورحمة الله وبركاته", "created_at": "2026-03-27T10:43:25.602066", "media_url": null, "media_mime_type": null}, {"id": 7399, "message_id": "AC74B752C1E0FAC085B41869336195FB", "sender": "user", "message_type": "text", "content": "عفاك رني مزال مجت ورا ورقة الضمان الاجتماعي، وفي نفس الوقت بغ نجب بنتي، قلي نجبها الجمعة المقبلة مساء", "created_at": "2026-03-27T10:44:11.541828", "media_url": null, "media_mime_type": null}, {"id": 7412, "message_id": "A56BFB6E164BF3799638801798CF8AC8", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم سي مدياني، لاباس؟ بخير؟ الصحة لاباس؟ قولي البنية ديالك شحال فعمرها وشنو قصت تعمل؟\"\n\n**Latin Script:**\n\"As-salamu alaykum Si Medyani, labas? Bikhir? Seha labas? Qoli l-bniya dyalek chhal f'omrha w chnu qast ta'mal?\"", "created_at": "2026-03-27T11:03:35.109847", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1531/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7473, "message_id": "AC186D8E26ADDD0870CC417DC94A66B6", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم ورحمة الله وبركاته، واش باقية عاقلة عليا؟ الفيدي (l'ID) ديالي تسنيم، تسنيم. أنا اللي كنعرف الدكتور، هكا كنا كنجيو من السبت للسبت. واش عقلتي عليا؟ كنت كنجي أنا والمرا والبنيات بجوج. تسنيم، تسنيم ف l'os. وراه عندي واحد الورقة تاني نسيتها تما، كنت جيت موراها وكان واحد النهار بالسبت ما كانش الطبيب تما، وجات رمضان وقلت ليكم تا يدوز رمضان عاد نبقى نجيب البنية.", "created_at": "2026-03-27T14:07:04.771368", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1550/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7475, "message_id": "A51ABBF4244066B0F127DF2A2C67FB06", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي سيدي مرحبا، ديك الساعة دوز موراها راه هي معمرة.", "created_at": "2026-03-27T14:13:49.942511", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1551/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7720, "message_id": "ACE280041634B23F06453314B8107957", "sender": "user", "message_type": "text", "content": "كذلك بغت نكمل ل بنتي وحد 2سنينات وش نقدر نج الجمعة في 4", "created_at": "2026-03-27T18:49:16.221526", "media_url": null, "media_mime_type": null}, {"id": 7722, "message_id": "bot_ACE280041634B23F06453314B8107957_2175", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله وبركاته! 😊\n\nبالنسبة لجلب بنتك يوم الجمعة المقبلة مساء، يمكننا نحجز لك موعد. واش ممكن تقولي لي الإسم الكامل ديال بنتك باش نكمل الإجراءات؟ وبالنسبة للورقة ديال الضمان الاجتماعي، يمكننا نساعدوك فيها عند زيارتك. \n\nإذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:49:59.207192", "media_url": null, "media_mime_type": null}, {"id": 7723, "message_id": "AC8F4946BF9D5EFD4D9022A7EDC793C0", "sender": "user", "message_type": "text", "content": "<reply_to> </reply_to> هاهما معلومات", "created_at": "2026-03-27T18:52:20.740378", "media_url": null, "media_mime_type": null}, {"id": 7724, "message_id": "AC1CE3A991D35FDB0F04ABD27E480AEF", "sender": "user", "message_type": "text", "content": "مزالن هنا", "created_at": "2026-03-27T18:52:22.631251", "media_url": null, "media_mime_type": null}, {"id": 7725, "message_id": "bot_AC1CE3A991D35FDB0F04ABD27E480AEF_3621", "sender": "bot", "message_type": "text", "content": "شكرا على المعلومات! 😊 واش ممكن تعطيني الإسم الكامل ديال بنتك باش نكمل الإجراءات للحجز يوم الجمعة في 4؟ إذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:52:37.987332", "media_url": null, "media_mime_type": null}, {"id": 7726, "message_id": "AC6C5A67B1A1206F6BD5780FAB5BE1DB", "sender": "user", "message_type": "text", "content": "تسنيم فلعوص", "created_at": "2026-03-27T18:53:19.399541", "media_url": null, "media_mime_type": null}, {"id": 7727, "message_id": "bot_AC6C5A67B1A1206F6BD5780FAB5BE1DB_905", "sender": "bot", "message_type": "text", "content": "عندنا عدة مواعيد متاحة يوم الجمعة 3 أبريل. واش بغيتو الساعة 16:00 أو 16:30؟ شنو الأنسب ليكوم؟ 😊", "created_at": "2026-03-27T18:53:33.331305", "media_url": null, "media_mime_type": null}]...
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عندنا عدة مواعيد متاحة يوم الجمعة 3 أبريل. واش بغي عندنا عدة مواعيد متاحة يوم الجمعة 3 أبريل. واش بغيتو الساعة 16:00 أو 16:30؟ شنو الأنسب ليكوم؟ 😊...
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[{"id": 7412, "message_id": "A [{"id": 7412, "message_id": "A56BFB6E164BF3799638801798CF8AC8", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم سي مدياني، لاباس؟ بخير؟ الصحة لاباس؟ قولي البنية ديالك شحال فعمرها وشنو قصت تعمل؟\"\n\n**Latin Script:**\n\"As-salamu alaykum Si Medyani, labas? Bikhir? Seha labas? Qoli l-bniya dyalek chhal f'omrha w chnu qast ta'mal?\"", "created_at": "2026-03-27T11:03:35.109847", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1531/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7473, "message_id": "AC186D8E26ADDD0870CC417DC94A66B6", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم ورحمة الله وبركاته، واش باقية عاقلة عليا؟ الفيدي (l'ID) ديالي تسنيم، تسنيم. أنا اللي كنعرف الدكتور، هكا كنا كنجيو من السبت للسبت. واش عقلتي عليا؟ كنت كنجي أنا والمرا والبنيات بجوج. تسنيم، تسنيم ف l'os. وراه عندي واحد الورقة تاني نسيتها تما، كنت جيت موراها وكان واحد النهار بالسبت ما كانش الطبيب تما، وجات رمضان وقلت ليكم تا يدوز رمضان عاد نبقى نجيب البنية.", "created_at": "2026-03-27T14:07:04.771368", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1550/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7475, "message_id": "A51ABBF4244066B0F127DF2A2C67FB06", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي سيدي مرحبا، ديك الساعة دوز موراها راه هي معمرة.", "created_at": "2026-03-27T14:13:49.942511", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1551/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7720, "message_id": "ACE280041634B23F06453314B8107957", "sender": "user", "message_type": "text", "content": "كذلك بغت نكمل ل بنتي وحد 2سنينات وش نقدر نج الجمعة في 4", "created_at": "2026-03-27T18:49:16.221526", "media_url": null, "media_mime_type": null}, {"id": 7722, "message_id": "bot_ACE280041634B23F06453314B8107957_2175", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله وبركاته! 😊\n\nبالنسبة لجلب بنتك يوم الجمعة المقبلة مساء، يمكننا نحجز لك موعد. واش ممكن تقولي لي الإسم الكامل ديال بنتك باش نكمل الإجراءات؟ وبالنسبة للورقة ديال الضمان الاجتماعي، يمكننا نساعدوك فيها عند زيارتك. \n\nإذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:49:59.207192", "media_url": null, "media_mime_type": null}, {"id": 7723, "message_id": "AC8F4946BF9D5EFD4D9022A7EDC793C0", "sender": "user", "message_type": "text", "content": "<reply_to> </reply_to> هاهما معلومات", "created_at": "2026-03-27T18:52:20.740378", "media_url": null, "media_mime_type": null}, {"id": 7724, "message_id": "AC1CE3A991D35FDB0F04ABD27E480AEF", "sender": "user", "message_type": "text", "content": "مزالن هنا", "created_at": "2026-03-27T18:52:22.631251", "media_url": null, "media_mime_type": null}, {"id": 7725, "message_id": "bot_AC1CE3A991D35FDB0F04ABD27E480AEF_3621", "sender": "bot", "message_type": "text", "content": "شكرا على المعلومات! 😊 واش ممكن تعطيني الإسم الكامل ديال بنتك باش نكمل الإجراءات للحجز يوم الجمعة في 4؟ إذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:52:37.987332", "media_url": null, "media_mime_type": null}, {"id": 7726, "message_id": "AC6C5A67B1A1206F6BD5780FAB5BE1DB", "sender": "user", "message_type": "text", "content": "تسنيم فلعوص", "created_at": "2026-03-27T18:53:19.399541", "media_url": null, "media_mime_type": null}, {"id": 7727, "message_id": "bot_AC6C5A67B1A1206F6BD5780FAB5BE1DB_905", "sender": "bot", "message_type": "text", "content": "عندنا عدة مواعيد متاحة يوم الجمعة 3 أبريل. واش بغيتو الساعة 16:00 أو 16:30؟ شنو الأنسب ليكوم؟ 😊", "created_at": "2026-03-27T18:53:33.331305", "media_url": null, "media_mime_type": null}, {"id": 7728, "message_id": "ACFAA05A361429069E14D5C3AD4234B2", "sender": "user", "message_type": "text", "content": "4:30", "created_at": "2026-03-27T18:56:23.924747", "media_url": null, "media_mime_type": null}, {"id": 7729, "message_id": "bot_ACFAA05A361429069E14D5C3AD4234B2_5704", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديال تسنيم فلعوص يوم الجمعة 3 أبريل على الساعة 16:30. نتسناوكوم إن شاء الله 🙏🏻\n\nإذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:56:40.349785", "media_url": null, "media_mime_type": null}]...
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مزيان 😊 تسجّل الموعد ديال تسنيم فلعوص يوم الجمعة 3 مزيان 😊 تسجّل الموعد ديال تسنيم فلعوص يوم الجمعة 3 أبريل على الساعة 16:30. نتسناوكوم إن شاء الله 🙏🏻
إذا كان عندك أي استفسار آخر، مرحبا بك!...
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[{"id": 7402, "message_id": "A [{"id": 7402, "message_id": "AC19E77CD61E83F941E7B376DC344990", "sender": "user", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-27T10:48:14.723694", "media_url": null, "media_mime_type": null}, {"id": 7403, "message_id": "AC59C3CA521F6CAE0B933A975E0BFE67", "sender": "user", "message_type": "text", "content": "Tbib aykon lyouma m3a 19.00", "created_at": "2026-03-27T10:48:32.969311", "media_url": null, "media_mime_type": null}, {"id": 7411, "message_id": "A56CEC2B4A24248F45181AAC45CEFD43", "sender": "bot", "message_type": "voice", "content": "[Voice message] وعليكم السلام، كلشي مزيان؟ بخير؟ هادشي لي متفقين عليه، اليوم مع السبعة.", "created_at": "2026-03-27T11:03:09.869010", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1530/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7422, "message_id": "AC0283DE02D17A3708E69C55343CB97C", "sender": "user", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Sf inxalah xokran", "created_at": "2026-03-27T12:23:51.606087", "media_url": null, "media_mime_type": null}, {"id": 7496, "message_id": "AC3F09E36A654C5F02E604881824B1F8", "sender": "user", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-27T14:49:22.316340", "media_url": null, "media_mime_type": null}, {"id": 7497, "message_id": "ACBA7851579E19A8DB41D2F8302B9BA6", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"أختي، مزيانة، بخير؟ غا نقول ليك، واش نقدر هاد الموعد هادا نردو تال التنين ولا التلات، حيت أنا غا نمشي عند عزيزة، وتفهميني غا نتعطل ولا شي حاجة، فهمتيني؟\"\n\n**Latin Script (Transliteration):**\n\"Khti, mzyana, bikhir? Gha ngoul lik, wach ne9dar had l-maw3id hada n-reddo tal t-tnin wlla t-tlat, hit ana gha nmchi 3end 3ziza, w tfhamini gha n-t3attal wlla chi haja, fhamtini?\"\n\n**English Translation (for context):**\n\"Sister, are you good? Fine? I wanted to tell you, can I push this appointment to Monday or Tuesday? Because I'm going to Aziza's [place], and you understand I might be late or something, you understand me?\"", "created_at": "2026-03-27T14:49:48.912099", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1560/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7499, "message_id": "A59CC4F735197369D5E42D843D889CF3", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم خالتي نزهة، مزيان؟ بخير؟ صافي، واخا، أنا غانقولها للطبيب.", "created_at": "2026-03-27T14:50:58.936814", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1561/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7565, "message_id": "AC8C253C634CC0F565E03978BD8B9F56", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**\"صافي الله يرحم والديك، شكرا بزاف، حيت بعيد بزاف والله العظيم ما قدرت.\"**\n\n**Transliteration (Latin script):**\n\"Safi allah yrham waldik, shukran bzzaf, hit b3id bzzaf wallahi l-3adim ma-qdert-ch.\"", "created_at": "2026-03-27T15:19:42.486282", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1588/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7566, "message_id": "bot_AC8C253C634CC0F565E03978BD8B9F56_5566", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا! 😊\n\nفهمت، بغيتو تأجلو الموعد ديالكم للتنين أو التلات. غادي نبلغ الفريق باش يتواصلوا معاكم ويشوفوا شنو ممكن يديروا. شكرا بزاف على التوضيح. \n\nإذا كان عندكم شي استفسار آخر، حنا رهن الإشارة.", "created_at": "2026-03-27T15:20:21.854885", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، مرحبا! 😊
فهمت، بغيتو تأ وعليكم السلام ورحمة الله، مرحبا! 😊
فهمت، بغيتو تأجلو الموعد ديالكم للتنين أو التلات. غادي نبلغ الفريق باش يتواصلوا معاكم ويشوفوا شنو ممكن يديروا. شكرا بزاف على التوضيح.
إذا كان عندكم شي استفسار آخر، حنا رهن الإشارة....
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[{"id": 7402, "message_id": "A [{"id": 7402, "message_id": "AC19E77CD61E83F941E7B376DC344990", "sender": "user", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-27T10:48:14.723694", "media_url": null, "media_mime_type": null}, {"id": 7403, "message_id": "AC59C3CA521F6CAE0B933A975E0BFE67", "sender": "user", "message_type": "text", "content": "Tbib aykon lyouma m3a 19.00", "created_at": "2026-03-27T10:48:32.969311", "media_url": null, "media_mime_type": null}, {"id": 7411, "message_id": "A56CEC2B4A24248F45181AAC45CEFD43", "sender": "bot", "message_type": "voice", "content": "[Voice message] وعليكم السلام، كلشي مزيان؟ بخير؟ هادشي لي متفقين عليه، اليوم مع السبعة.", "created_at": "2026-03-27T11:03:09.869010", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1530/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7422, "message_id": "AC0283DE02D17A3708E69C55343CB97C", "sender": "user", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Sf inxalah xokran", "created_at": "2026-03-27T12:23:51.606087", "media_url": null, "media_mime_type": null}, {"id": 7496, "message_id": "AC3F09E36A654C5F02E604881824B1F8", "sender": "user", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-27T14:49:22.316340", "media_url": null, "media_mime_type": null}, {"id": 7497, "message_id": "ACBA7851579E19A8DB41D2F8302B9BA6", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"أختي، مزيانة، بخير؟ غا نقول ليك، واش نقدر هاد الموعد هادا نردو تال التنين ولا التلات، حيت أنا غا نمشي عند عزيزة، وتفهميني غا نتعطل ولا شي حاجة، فهمتيني؟\"\n\n**Latin Script (Transliteration):**\n\"Khti, mzyana, bikhir? Gha ngoul lik, wach ne9dar had l-maw3id hada n-reddo tal t-tnin wlla t-tlat, hit ana gha nmchi 3end 3ziza, w tfhamini gha n-t3attal wlla chi haja, fhamtini?\"\n\n**English Translation (for context):**\n\"Sister, are you good? Fine? I wanted to tell you, can I push this appointment to Monday or Tuesday? Because I'm going to Aziza's [place], and you understand I might be late or something, you understand me?\"", "created_at": "2026-03-27T14:49:48.912099", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1560/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7499, "message_id": "A59CC4F735197369D5E42D843D889CF3", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم خالتي نزهة، مزيان؟ بخير؟ صافي، واخا، أنا غانقولها للطبيب.", "created_at": "2026-03-27T14:50:58.936814", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1561/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7565, "message_id": "AC8C253C634CC0F565E03978BD8B9F56", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**\"صافي الله يرحم والديك، شكرا بزاف، حيت بعيد بزاف والله العظيم ما قدرت.\"**\n\n**Transliteration (Latin script):**\n\"Safi allah yrham waldik, shukran bzzaf, hit b3id bzzaf wallahi l-3adim ma-qdert-ch.\"", "created_at": "2026-03-27T15:19:42.486282", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1588/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7566, "message_id": "bot_AC8C253C634CC0F565E03978BD8B9F56_5566", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا! 😊\n\nفهمت، بغيتو تأجلو الموعد ديالكم للتنين أو التلات. غادي نبلغ الفريق باش يتواصلوا معاكم ويشوفوا شنو ممكن يديروا. شكرا بزاف على التوضيح. \n\nإذا كان عندكم شي استفسار آخر، حنا رهن الإشارة.", "created_at": "2026-03-27T15:20:21.854885", "media_url": null, "media_mime_type": null}, {"id": 8629, "message_id": "ACE09A73B99DBADF077673A5B942A65D", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-03-30T09:59:26.817306", "media_url": null, "media_mime_type": null}, {"id": 8630, "message_id": "AC10171AA5B43D0CAB10B178575D54C1", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"وا سيف الدين، لاباس عليك؟ غير بغيت نقول ليك واش كاين الموعد اليوم؟ يا اليوم يا غدا. قول ليا واش كاين الموعد اليوم نجي، ما كاينش نجي غدا إن شاء الله.\"\n\n**Latin Script:**\n\"Wa Sayfedine, labas 3lik? Gher bghit ngol lik wash kayn l-mou3id lyoum? Ya lyoum ya ghadda. Goul liya wash kayn l-mou3id lyoum nji, makaynsh nji ghadda insha'Allah.\"", "created_at": "2026-03-30T09:59:38.269782", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1881/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8631, "message_id": "bot_AC10171AA5B43D0CAB10B178575D54C1_7998", "sender": "bot", "message_type": "text", "content": "عندنا اليوم الاثنين على الساعة 09:00 أو 09:30، أو غدا الثلاثاء على الساعة 09:30 أو 10:00. شنو الوقت اللي مناسبك سيف الدين؟ 😊", "created_at": "2026-03-30T10:00:00.914322", "media_url": null, "media_mime_type": null}]...
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عندنا اليوم الاثنين على الساعة 09:00 أو 09:30، أو عندنا اليوم الاثنين على الساعة 09:00 أو 09:30، أو غدا الثلاثاء على الساعة 09:30 أو 10:00. شنو الوقت اللي مناسبك سيف الدين؟ 😊...
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[{"id": 7411, "message_id": "A [{"id": 7411, "message_id": "A56CEC2B4A24248F45181AAC45CEFD43", "sender": "bot", "message_type": "voice", "content": "[Voice message] وعليكم السلام، كلشي مزيان؟ بخير؟ هادشي لي متفقين عليه، اليوم مع السبعة.", "created_at": "2026-03-27T11:03:09.869010", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1530/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7422, "message_id": "AC0283DE02D17A3708E69C55343CB97C", "sender": "user", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Sf inxalah xokran", "created_at": "2026-03-27T12:23:51.606087", "media_url": null, "media_mime_type": null}, {"id": 7496, "message_id": "AC3F09E36A654C5F02E604881824B1F8", "sender": "user", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-27T14:49:22.316340", "media_url": null, "media_mime_type": null}, {"id": 7497, "message_id": "ACBA7851579E19A8DB41D2F8302B9BA6", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"أختي، مزيانة، بخير؟ غا نقول ليك، واش نقدر هاد الموعد هادا نردو تال التنين ولا التلات، حيت أنا غا نمشي عند عزيزة، وتفهميني غا نتعطل ولا شي حاجة، فهمتيني؟\"\n\n**Latin Script (Transliteration):**\n\"Khti, mzyana, bikhir? Gha ngoul lik, wach ne9dar had l-maw3id hada n-reddo tal t-tnin wlla t-tlat, hit ana gha nmchi 3end 3ziza, w tfhamini gha n-t3attal wlla chi haja, fhamtini?\"\n\n**English Translation (for context):**\n\"Sister, are you good? Fine? I wanted to tell you, can I push this appointment to Monday or Tuesday? Because I'm going to Aziza's [place], and you understand I might be late or something, you understand me?\"", "created_at": "2026-03-27T14:49:48.912099", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1560/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7499, "message_id": "A59CC4F735197369D5E42D843D889CF3", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم خالتي نزهة، مزيان؟ بخير؟ صافي، واخا، أنا غانقولها للطبيب.", "created_at": "2026-03-27T14:50:58.936814", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1561/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7565, "message_id": "AC8C253C634CC0F565E03978BD8B9F56", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**\"صافي الله يرحم والديك، شكرا بزاف، حيت بعيد بزاف والله العظيم ما قدرت.\"**\n\n**Transliteration (Latin script):**\n\"Safi allah yrham waldik, shukran bzzaf, hit b3id bzzaf wallahi l-3adim ma-qdert-ch.\"", "created_at": "2026-03-27T15:19:42.486282", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1588/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7566, "message_id": "bot_AC8C253C634CC0F565E03978BD8B9F56_5566", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا! 😊\n\nفهمت، بغيتو تأجلو الموعد ديالكم للتنين أو التلات. غادي نبلغ الفريق باش يتواصلوا معاكم ويشوفوا شنو ممكن يديروا. شكرا بزاف على التوضيح. \n\nإذا كان عندكم شي استفسار آخر، حنا رهن الإشارة.", "created_at": "2026-03-27T15:20:21.854885", "media_url": null, "media_mime_type": null}, {"id": 8629, "message_id": "ACE09A73B99DBADF077673A5B942A65D", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-03-30T09:59:26.817306", "media_url": null, "media_mime_type": null}, {"id": 8630, "message_id": "AC10171AA5B43D0CAB10B178575D54C1", "sender": "user", "message_type": "voice", "content": "[Voice message] The audio is in Moroccan Darija. Here is the transcription:\n\n**Arabic Script:**\nوا سيفين، لاباس عليك؟ غير بغيت نقول ليك واش كاين الموعد اليوم، يا اليوم يا غدا. قول لي واش كاين الموعد اليوم نجي، ما كانش هي نجي غدا إن شاء الله.\n\n**Latin Script:**\n\"Wa Safin, labas 3lik? Ghir bghit ngoullik wash kayn l'mou3id liyoum, ya liyoum ya ghedda. Goulia wash kayn l'mou3id liyoum nji, makanch hya nji ghedda inshallah.\"\n\n**English Translation (for context):**\n\"Hey Safin, how are you? I just wanted to ask you if there is an appointment today, either today or tomorrow. Tell me if there is an appointment today and I’ll come; if not, then I'll come tomorrow, God willing.\"", "created_at": "2026-03-30T09:59:38.269782", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1881/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8631, "message_id": "bot_AC10171AA5B43D0CAB10B178575D54C1_7998", "sender": "bot", "message_type": "text", "content": "عندنا اليوم الاثنين على الساعة 09:00 أو 09:30، أو غدا الثلاثاء على الساعة 09:30 أو 10:00. شنو الوقت اللي مناسبك سيف الدين؟ 😊", "created_at": "2026-03-30T10:00:00.914322", "media_url": null, "media_mime_type": null}, {"id": 8757, "message_id": "ACBE60DF37941D7C2A1BD486749C9E8F", "sender": "user", "message_type": "text", "content": ".", "created_at": "2026-03-30T11:06:37.328446", "media_url": null, "media_mime_type": null}, {"id": 8758, "message_id": "bot_ACBE60DF37941D7C2A1BD486749C9E8F_7901", "sender": "bot", "message_type": "text", "content": "مرحبا بيك سيف الدين 😊\n\nوقت ما كنتي جاهز، غير قولي شنو الوقت اللي مناسبك من الأوقات اللي عطيتك، ونأكد ليك الموعد إن شاء الله.", "created_at": "2026-03-30T11:06:53.947454", "media_url": null, "media_mime_type": null}]...
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مرحبا بيك سيف الدين 😊
وقت ما كنتي جاهز، غير قولي مرحبا بيك سيف الدين 😊
وقت ما كنتي جاهز، غير قولي شنو الوقت اللي مناسبك من الأوقات اللي عطيتك، ونأكد ليك الموعد إن شاء الله....
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[{"id": 7429, "message_id": "3 [{"id": 7429, "message_id": "3AB36BC907E5B3D4AFA3", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-03-27T12:40:58.370228", "media_url": null, "media_mime_type": null}, {"id": 7430, "message_id": "A53B60852E1A0CD02F4A0DB6DC2BFD9F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T12:41:00.862523", "media_url": null, "media_mime_type": null}, {"id": 8307, "message_id": "A5949960D11B46A780B299E79E35DEE7", "sender": "bot", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-29T13:11:07.433694", "media_url": null, "media_mime_type": null}, {"id": 8424, "message_id": "3ADE6D9DEC91E7A42668", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك النسخة المكتوبة للمقطع الصوتي باللغتين العربية (الدارجة المغربية) والفرنسية كما وردت:\n\n\"السلام عليكم، ça va؟ مزيان؟ كلشي بخير؟ أنا عندي واحد الدرسة كنت déjà زولتها وبغيت نعدلها، ما عرفتش صراحةً لاسم بالضبط، المهم هي ما كجيش fixe ولا شي حاجة، كتجي بحال.. بحال l'appareil ولايني ديال الفم، وما كيكونش فيها سلك ولا شي حاجة، كتكون فيها نفس اللون ديال اللثة. بغيت نعرف غير شحال كتقام يعني سنة واحدة، الثمن ديالها.\"", "created_at": "2026-03-29T15:14:21.929568", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1835/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8428, "message_id": "bot_3ADE6D9DEC91E7A42668_2377", "sender": "bot", "message_type": "text", "content": "واخا نقدر نعطيكوم une estimation على الثمن، ولكن خاصني نسولكوم واش كتقلبو على أرخص سعر ولا على أحسن نتيجة لحالتكوم؟", "created_at": "2026-03-29T15:14:56.808551", "media_url": null, "media_mime_type": null}]...
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واخا نقدر نعطيكوم une estimation على الثمن، ولكن خ واخا نقدر نعطيكوم une estimation على الثمن، ولكن خاصني نسولكوم واش كتقلبو على أرخص سعر ولا على أحسن نتيجة لحالتكوم؟...
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[{"id": 7429, "message_id": "3 [{"id": 7429, "message_id": "3AB36BC907E5B3D4AFA3", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-03-27T12:40:58.370228", "media_url": null, "media_mime_type": null}, {"id": 7430, "message_id": "A53B60852E1A0CD02F4A0DB6DC2BFD9F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T12:41:00.862523", "media_url": null, "media_mime_type": null}, {"id": 8307, "message_id": "A5949960D11B46A780B299E79E35DEE7", "sender": "bot", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-29T13:11:07.433694", "media_url": null, "media_mime_type": null}, {"id": 8424, "message_id": "3ADE6D9DEC91E7A42668", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك النسخة المكتوبة للمقطع الصوتي باللغتين العربية (الدارجة المغربية) والفرنسية كما وردت:\n\n\"السلام عليكم، ça va؟ مزيان؟ كلشي بخير؟ أنا عندي واحد الدرسة كنت déjà زولتها وبغيت نعدلها، ما عرفتش صراحةً لاسم بالضبط، المهم هي ما كجيش fixe ولا شي حاجة، كتجي بحال.. بحال l'appareil ولايني ديال الفم، وما كيكونش فيها سلك ولا شي حاجة، كتكون فيها نفس اللون ديال اللثة. بغيت نعرف غير شحال كتقام يعني سنة واحدة، الثمن ديالها.\"", "created_at": "2026-03-29T15:14:21.929568", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1835/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8428, "message_id": "bot_3ADE6D9DEC91E7A42668_2377", "sender": "bot", "message_type": "text", "content": "واخا نقدر نعطيكوم une estimation على الثمن، ولكن خاصني نسولكوم واش كتقلبو على أرخص سعر ولا على أحسن نتيجة لحالتكوم؟", "created_at": "2026-03-29T15:14:56.808551", "media_url": null, "media_mime_type": null}, {"id": 8429, "message_id": "3A17F1A9064015201BE4", "sender": "user", "message_type": "voice", "content": "[Voice message] بالتأكيد، إليك تفريغ المقطع الصوتي:\n\n\"Bien sûr، أنا خصني أحسن نتيجة، ما خصنيش يعني نعدل شي حاجة رخيصة وفلخر تصدق لي ماشي مزيانة.\"", "created_at": "2026-03-29T15:15:20.919719", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1836/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8430, "message_id": "bot_3A17F1A9064015201BE4_4709", "sender": "bot", "message_type": "text", "content": "ممتاز 😊 بالنسبة لأحسن نتيجة، prothèse amovible اللي كتكون بنفس لون اللثة وكاتجي sur mesure، الثمن النهائي كيتحدد مع Dr Haitham Boutaib بعد الفحص، ولكن غالبا كيبدا من 3500DH إذا كانت couronne zircone + céramique.\n\nنصيحتي: دير consultation باش يشوف الدكتور الحالة ديالكوم بالضبط ويعطيكوم الحل الأنسب ليكوم. واش بغيتو نحجزو ليكوم موعد؟", "created_at": "2026-03-29T15:15:51.133454", "media_url": null, "media_mime_type": null}]...
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ممتاز 😊 بالنسبة لأحسن نتيجة، prothèse amovible الل ممتاز 😊 بالنسبة لأحسن نتيجة، prothèse amovible اللي كتكون بنفس لون اللثة وكاتجي sur mesure، الثمن النهائي كيتحدد مع Dr Haitham Boutaib بعد الفحص، ولكن غالبا كيبدا من 3500DH إذا كانت couronne zircone + céramique.
نصيحتي: دير consultation باش يشوف الدكتور الحالة ديالكوم بالضبط ويعطيكوم الحل الأنسب ليكوم. واش بغيتو نحجزو ليكوم موعد؟...
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[{"id": 7429, "message_id": "3 [{"id": 7429, "message_id": "3AB36BC907E5B3D4AFA3", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-03-27T12:40:58.370228", "media_url": null, "media_mime_type": null}, {"id": 7430, "message_id": "A53B60852E1A0CD02F4A0DB6DC2BFD9F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T12:41:00.862523", "media_url": null, "media_mime_type": null}, {"id": 8307, "message_id": "A5949960D11B46A780B299E79E35DEE7", "sender": "bot", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-29T13:11:07.433694", "media_url": null, "media_mime_type": null}, {"id": 8424, "message_id": "3ADE6D9DEC91E7A42668", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك النسخة المكتوبة للمقطع الصوتي باللغتين العربية (الدارجة المغربية) والفرنسية كما وردت:\n\n\"السلام عليكم، ça va؟ مزيان؟ كلشي بخير؟ أنا عندي واحد الدرسة كنت déjà زولتها وبغيت نعدلها، ما عرفتش صراحةً لاسم بالضبط، المهم هي ما كجيش fixe ولا شي حاجة، كتجي بحال.. بحال l'appareil ولايني ديال الفم، وما كيكونش فيها سلك ولا شي حاجة، كتكون فيها نفس اللون ديال اللثة. بغيت نعرف غير شحال كتقام يعني سنة واحدة، الثمن ديالها.\"", "created_at": "2026-03-29T15:14:21.929568", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1835/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8428, "message_id": "bot_3ADE6D9DEC91E7A42668_2377", "sender": "bot", "message_type": "text", "content": "واخا نقدر نعطيكوم une estimation على الثمن، ولكن خاصني نسولكوم واش كتقلبو على أرخص سعر ولا على أحسن نتيجة لحالتكوم؟", "created_at": "2026-03-29T15:14:56.808551", "media_url": null, "media_mime_type": null}, {"id": 8429, "message_id": "3A17F1A9064015201BE4", "sender": "user", "message_type": "voice", "content": "[Voice message] بالتأكيد، إليك تفريغ المقطع الصوتي:\n\n\"Bien sûr، أنا خصني أحسن نتيجة، ما خصنيش يعني نعدل شي حاجة رخيصة وفلخر تصدق لي ماشي مزيانة.\"", "created_at": "2026-03-29T15:15:20.919719", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1836/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8430, "message_id": "bot_3A17F1A9064015201BE4_4709", "sender": "bot", "message_type": "text", "content": "ممتاز 😊 بالنسبة لأحسن نتيجة، prothèse amovible اللي كتكون بنفس لون اللثة وكاتجي sur mesure، الثمن النهائي كيتحدد مع Dr Haitham Boutaib بعد الفحص، ولكن غالبا كيبدا من 3500DH إذا كانت couronne zircone + céramique.\n\nنصيحتي: دير consultation باش يشوف الدكتور الحالة ديالكوم بالضبط ويعطيكوم الحل الأنسب ليكوم. واش بغيتو نحجزو ليكوم موعد؟", "created_at": "2026-03-29T15:15:51.133454", "media_url": null, "media_mime_type": null}, {"id": 8432, "message_id": "3A6FFC2CDDFF56AB0065", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a promotional image for dental clips for missing teeth. The upper part of the image features the text 'Learn more about dental clip types.' Below this, there is a highlighted section with the text 'DENTAL CLIPS FOR MISSING TEETH' and 'Read about' in a smaller font. Underneath, a hand is holding a pink, gum-colored dental appliance with a single artificial tooth in the middle, representing a dental clip or temporary prosthesis. The background is out of focus and neutral, putting the focus on the object held. Further below, there is a button labeled 'LEARN MORE' and account details for 'Looping - Services.' Additional interaction stats (likes, comments, shares) are displayed to the right side. Navigation and promotional overlays are present (e.g., 'En savoir plus', 'Sponsorisé'). At the bottom, there is an option to add a comment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional advertisement about dental clips for missing teeth. It shows a hand holding a dental clip, a removable dental appliance with a single artificial tooth. The background is a plain light beige color. There is no indication of a dental clinic setting; this is clearly an advertisement or educational post. The upper part of the image contains typed text: 'Learn more about dental clip types.' In the middle, over the photo, there is a large text box: 'DENTAL CLIPS FOR MISSING TEETH', with a smaller label below saying 'Read about'. On the bottom portion, there is a call-to-action button labeled 'LEARN MORE,' and page branding 'Looping - Services', along with interactive icons and text in French such as 'En savoir plus', 'Sponsorisé', and interface details like the time, battery level, and comment area.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_", "created_at": "2026-03-29T15:19:29.833374", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1838/download", "media_mime_type": "image/jpeg"}, {"id": 8433, "message_id": "3AD30440E829F62D9710", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio in Moroccan Darija:\n\n\"مهم، أنا صفت ليك التصويرة ديالها، معرفتش صراحة واش فهمتيني ولا لا، حيتاش هادي ما كنظنش زعما 3500 درهم، كنظن وقيلا ما فهمتينيش، هادشي علاش.\"\n\n**Transliteration (Latin script):**\n\"Mhm, ana seft lik tswira dyalha, ma3reftch sara7a wach fhamtini wlla la, 7itach hadi ma kandonch za3ma 3500 derham, kandoun waqila ma fhamtinich, hadchi 3lach.\"", "created_at": "2026-03-29T15:19:30.267023", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1839/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8434, "message_id": "3ACA563BA6F16A1FF95A", "sender": "user", "message_type": "voice", "content": "[Voice message] **Transcription:**\n\n**ألو فهاد التيليفون، سمحي لي ما عرفت داك النوع ديال البروطيز كايجي بوحديتو، مابغيتش هداك، أنا بغيت غير هادي.**\n\n*(Translation for context: Hello, [regarding] this phone [call], excuse me, I didn't know that type of prosthesis comes on its own, I didn't want that one, I just want this one.)*", "created_at": "2026-03-29T15:19:30.500888", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1840/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8435, "message_id": "bot_3ACA563BA6F16A1FF95A_5984", "sender": "bot", "message_type": "text", "content": "فهمتك شنو قصدتي، شكرا على التوضيح والصورة. هاد النوع اللي فالصورة هو prothèse amovible partielle (بالعربية: بروتيز متحرك جزئي)، كيتسمى حتى \"clip dentaire\" أو \"dentier partiel\".\n\nالثمن النهائي كيتحدد مع الدكتور بعد الفحص، ولكن غالبا كيكون أقل من couronne zircone، وكيختلف حسب عدد الأسنان والمواد المستعملة. واش بغيتو ندوزو consultation باش يشوف الدكتور الحالة ديالكوم ويعطيكوم الثمن بالضبط؟", "created_at": "2026-03-29T15:20:44.004275", "media_url": null, "media_mime_type": null}]...
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فهمتك شنو قصدتي، شكرا على التوضيح والصورة. هاد الن فهمتك شنو قصدتي، شكرا على التوضيح والصورة. هاد النوع اللي فالصورة هو prothèse amovible partielle (بالعربية: بروتيز متحرك جزئي)، كيتسمى حتى "clip dentaire" أو "dentier partiel".
الثمن النهائي كيتحدد مع الدكتور بعد الفحص، ولكن غالبا كيكون أقل من couronne zircone، وكيختلف حسب عدد الأسنان والمواد المستعملة. واش بغيتو ندوزو consultation باش يشوف الدكتور الحالة ديالكوم ويعطيكوم الثمن بالضبط؟...
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[{"id": 7448, "message_id": "2 [{"id": 7448, "message_id": "2AF0D95BDE5BFEB0804F", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-03-27T13:50:43.689821", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1540/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7449, "message_id": "A5EDD5B4D126C1F3753161C5D5845C0C", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T13:50:43.911303", "media_url": null, "media_mime_type": null}, {"id": 8319, "message_id": "A54CB2B13AD18A799C8A051576E4BA9D", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام، كي داير مزيان؟ بخير؟ الصحة لاباس؟ عيط ليا غدا إن شاء الله appel باش نشوف ليك les rendez-vous اللي كاينين ونقول ليك، صافي؟ ونشبر ليك rendez-vous.\"\n\n**Latin Script (Transliteration):**\n\"Salam, ki deyer mezian? Be-khayr? Se-ha la-bas? Ayt liyya ghedda in cha' Allah appel bach n-chouf lek les rendez-vous li kaynin o n-qoul lek, safi? O n-chebber lek rendez-vous.\"", "created_at": "2026-03-29T13:21:36.425331", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1816/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8339, "message_id": "2AB832DA4B40F6A334D0", "sender": "user", "message_type": "text", "content": "Wakha", "created_at": "2026-03-29T13:47:32.692964", "media_url": null, "media_mime_type": null}, {"id": 8340, "message_id": "2A42DD805F781C386A7E", "sender": "user", "message_type": "text", "content": "Inchallah", "created_at": "2026-03-29T13:47:42.130544", "media_url": null, "media_mime_type": null}, {"id": 8341, "message_id": "bot_2A42DD805F781C386A7E_1000", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊\n\nوقتما حتاجيتيو شي حاجة أو بغيتيـو تحجزو rendez-vous، حنا رهن الاشارة. إذا بغيتيـو شي موعد أو عندكوم شي سؤال، غير قولو لي.", "created_at": "2026-03-29T13:48:00.932809", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك، نتوما بخير؟ 😊
وقتما حتاجيتيو شي حا بارك الله فيك، نتوما بخير؟ 😊
وقتما حتاجيتيو شي حاجة أو بغيتيـو تحجزو rendez-vous، حنا رهن الاشارة. إذا بغيتيـو شي موعد أو عندكوم شي سؤال، غير قولو لي....
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[{"id": 25655, "message_id": " [{"id": 25655, "message_id": "A5FC9BE42C35C12C14F813EDE4FED046", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-07T18:14:35.909794", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7433/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25657, "message_id": "2A10701968FFA53E5ED2", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-05-07T18:24:04.102290", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7435/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25658, "message_id": "A53A2B18B46E37CB69579E9F39CD26DC", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-07T18:24:41.988476", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7436/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27838, "message_id": "A506EA15F635EB62813E17722E4A32C3", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-12T15:02:06.933610", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8052/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28745, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ0MzMxOTkyFQIAERggQTU3REZDQjdGNUMzQzQ3RTAxNjhGQzM3RTFEQTFGODQA", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-13T16:45:26.311236", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8334/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28747, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjQ0MzMxOTkyFQIAEhgUMkFEOUVEMUUyRjM0MDI4NzI3ODgA", "sender": "user", "message_type": "text", "content": "Sff", "created_at": "2026-05-13T16:46:00.262317", "media_url": null, "media_mime_type": null}, {"id": 31475, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ0MzMxOTkyFQIAERggQTUwRjk0MDU4MzJENEY4NUY0NDQyQUQzNjg0NkY1ODgA", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-18T11:45:44.994869", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9082/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31476, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjQ0MzMxOTkyFQIAEhgUMkFFQ0Q0ODVDMzhBNTU4NzFEMDEA", "sender": "user", "message_type": "text", "content": "Sf wakha", "created_at": "2026-05-18T11:49:44.241781", "media_url": null, "media_mime_type": null}, {"id": 32835, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ0MzMxOTkyFQIAERggQTUxMkU0ODVCMkVGQ0I3QzlCQjM2NDIyRDBFNEIzM0IA", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-20T12:02:07.869707", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9443/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32838, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjQ0MzMxOTkyFQIAEhgUMkEwRTE1OEQzNUJENEFGOEM4MDYA", "sender": "user", "message_type": "text", "content": "Sff", "created_at": "2026-05-20T12:05:01.066459", "media_url": null, "media_mime_type": null}, {"id": 38239, "message_id": "2A26F832F0A08378561E", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using both Arabic and Latin scripts):\n\n### **Arabic Script:**\nالسلام عليكم شيماء، كيدايرة لاباس مزيان بخير؟ شوف شيماء الـ **rendez-vous** ديال غدا صافي راه **annulé**، مانجيش غدا.\n\n### **Latin Script:**\n\"Salamo alaykom Chaimae, kidayra labas mezian bkhir? Chouf Chaimae, **rendez-vous** dyal ghedda safi rah **annulé**, mangich ghedda.\"\n\n***\n\n**Breakdown of terms used:**\n* **Rendez-vous:** French for \"appointment.\"\n* **Annulé:** French for \"cancelled.\"\n* **Ghedda:** Darija for \"tomorrow.\"\n* **Mangich:** Darija for \"I won't come.\"", "created_at": "2026-06-02T21:45:11.075205", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/10662/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 38243, "message_id": "bot_2A26F832F0A08378561E_5604", "sender": "bot", "message_type": "text", "content": "واخا Chaimae، بلغنا الفريق بطلب الإلغاء ديالك وغادي يتواصلوا معاك إن شاء الله إذا احتاجو شي توضيح.\n\nيلا بغيتي تحجزي موعد جديد ولا عندك أي سؤال، راني هنا نعاونك.", "created_at": "2026-06-02T21:45:30.739928", "media_url": null, "media_mime_type": null}]...
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واخا Chaimae، بلغنا الفريق بطلب الإلغاء ديالك وغاد واخا Chaimae، بلغنا الفريق بطلب الإلغاء ديالك وغادي يتواصلوا معاك إن شاء الله إذا احتاجو شي توضيح.
يلا بغيتي تحجزي موعد جديد ولا عندك أي سؤال، راني هنا نعاونك....
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[{"id": 27838, "message_id": " [{"id": 27838, "message_id": "A506EA15F635EB62813E17722E4A32C3", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-12T15:02:06.933610", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8052/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28745, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ0MzMxOTkyFQIAERggQTU3REZDQjdGNUMzQzQ3RTAxNjhGQzM3RTFEQTFGODQA", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-13T16:45:26.311236", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8334/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28747, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjQ0MzMxOTkyFQIAEhgUMkFEOUVEMUUyRjM0MDI4NzI3ODgA", "sender": "user", "message_type": "text", "content": "Sff", "created_at": "2026-05-13T16:46:00.262317", "media_url": null, "media_mime_type": null}, {"id": 31475, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ0MzMxOTkyFQIAERggQTUwRjk0MDU4MzJENEY4NUY0NDQyQUQzNjg0NkY1ODgA", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-18T11:45:44.994869", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9082/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31476, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjQ0MzMxOTkyFQIAEhgUMkFFQ0Q0ODVDMzhBNTU4NzFEMDEA", "sender": "user", "message_type": "text", "content": "Sf wakha", "created_at": "2026-05-18T11:49:44.241781", "media_url": null, "media_mime_type": null}, {"id": 32835, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ0MzMxOTkyFQIAERggQTUxMkU0ODVCMkVGQ0I3QzlCQjM2NDIyRDBFNEIzM0IA", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-20T12:02:07.869707", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9443/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32838, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjQ0MzMxOTkyFQIAEhgUMkEwRTE1OEQzNUJENEFGOEM4MDYA", "sender": "user", "message_type": "text", "content": "Sff", "created_at": "2026-05-20T12:05:01.066459", "media_url": null, "media_mime_type": null}, {"id": 38239, "message_id": "2A26F832F0A08378561E", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using both Arabic and Latin scripts):\n\n### **Arabic Script:**\nالسلام عليكم شيماء، كيدايرة لاباس مزيان بخير؟ شوف شيماء الـ **rendez-vous** ديال غدا صافي راه **annulé**، مانجيش غدا.\n\n### **Latin Script:**\n\"Salamo alaykom Chaimae, kidayra labas mezian bkhir? Chouf Chaimae, **rendez-vous** dyal ghedda safi rah **annulé**, mangich ghedda.\"\n\n***\n\n**Breakdown of terms used:**\n* **Rendez-vous:** French for \"appointment.\"\n* **Annulé:** French for \"cancelled.\"\n* **Ghedda:** Darija for \"tomorrow.\"\n* **Mangich:** Darija for \"I won't come.\"", "created_at": "2026-06-02T21:45:11.075205", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/10662/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 38243, "message_id": "bot_2A26F832F0A08378561E_5604", "sender": "bot", "message_type": "text", "content": "واخا Chaimae، بلغنا الفريق بطلب الإلغاء ديالك وغادي يتواصلوا معاك إن شاء الله إذا احتاجو شي توضيح.\n\nيلا بغيتي تحجزي موعد جديد ولا عندك أي سؤال، راني هنا نعاونك.", "created_at": "2026-06-02T21:45:30.739928", "media_url": null, "media_mime_type": null}, {"id": 38244, "message_id": "A50A08D385B35B00A1BA22933FA765B4", "sender": "bot", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Ok", "created_at": "2026-06-02T21:45:48.222440", "media_url": null, "media_mime_type": null}, {"id": 40617, "message_id": "2A87EF21F1D19C5D21EB", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script (Darija):**\n\"السلام عليكم شيماء، كي سيتي مزيانة؟ بخير؟ شيماء بغيت نشبر رونديفو نهار الأربعاء ف الصباح.\"\n\n**Latin Script (Transliteration):**\n\"Salam o alaykoum Chaymae, ki sitti meziana? Bikher? Chaymae bghit nchber un rendez-vous nhar l’arba3 f sbah.\"\n\n**Translation (for context):**\n\"Peace be upon you Chaymae, how are you? Good? Fine? Chaymae, I want to take/book an appointment for Wednesday morning.\"", "created_at": "2026-06-08T21:40:28.023281", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/11283/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 40619, "message_id": "bot_2A87EF21F1D19C5D21EB_3135", "sender": "bot", "message_type": "text", "content": "مرحبا Chaimae 😊 باش نسجل الطلب ديالك كامل، ممكن تقولي ليا شنو السبب ديال هاد الموعد أو العلاج اللي محتاجة؟\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-06-08T21:40:46.845446", "media_url": null, "media_mime_type": null}]...
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مرحبا Chaimae 😊 باش نسجل الطلب ديالك كامل، ممكن تق مرحبا Chaimae 😊 باش نسجل الطلب ديالك كامل، ممكن تقولي ليا شنو السبب ديال هاد الموعد أو العلاج اللي محتاجة؟
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 7494, "message_id": "3 [{"id": 7494, "message_id": "3EB0C29B9939DEEA7B41F0", "sender": "user", "message_type": "text", "content": "Bonjour, s’il vous plaît, avez-vous une adresse e‑mail où je peux envoyer une demande détaillée ? Merci beaucoup.", "created_at": "2026-03-27T14:47:38.619739", "media_url": null, "media_mime_type": null}, {"id": 7495, "message_id": "A59F4EE10AC3C2FC0648FD20CEB52EF9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T14:47:39.925308", "media_url": null, "media_mime_type": null}, {"id": 7498, "message_id": "A5284128F0C52867299CBB3A046F1BD5", "sender": "bot", "message_type": "text", "content": "<reply_to>Bonjour, s’il vous plaît, avez-vous une adresse e‑mail où je peux envoyer une demande détaillée ? Merci beaucoup.</reply_to> Oui", "created_at": "2026-03-27T14:50:40.512684", "media_url": null, "media_mime_type": null}, {"id": 7502, "message_id": "3EB0239E3E4D46500ACAEB", "sender": "user", "message_type": "text", "content": "Merci beaucoup pour votre information.", "created_at": "2026-03-27T14:52:53.753705", "media_url": null, "media_mime_type": null}, {"id": 7554, "message_id": "3EB0D3A0205B698F60AD2D", "sender": "user", "message_type": "text", "content": "Bonjour, je vous informe que je vous ai envoyé une consultation complète à votre adresse e‑mail : tangerbay01@gmail.com. Mon adresse e‑mail est : anton-cadiz@gmx.es. Merci.", "created_at": "2026-03-27T15:16:20.848027", "media_url": null, "media_mime_type": null}, {"id": 7555, "message_id": "bot_3EB0D3A0205B698F60AD2D_9685", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Merci de nous avoir informés. Nous allons vérifier votre e-mail et notre équipe vous contactera dès que possible pour vous donner plus de détails. Si vous avez d'autres questions ou besoins, n'hésitez pas à nous le faire savoir.", "created_at": "2026-03-27T15:16:40.232001", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Merci de nous avoir informés. Nous allon Bonjour 😊 Merci de nous avoir informés. Nous allons vérifier votre e-mail et notre équipe vous contactera dès que possible pour vous donner plus de détails. Si vous avez d'autres questions ou besoins, n'hésitez pas à nous le faire savoir....
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[{"id": 7494, "message_id": "3 [{"id": 7494, "message_id": "3EB0C29B9939DEEA7B41F0", "sender": "user", "message_type": "text", "content": "Bonjour, s’il vous plaît, avez-vous une adresse e‑mail où je peux envoyer une demande détaillée ? Merci beaucoup.", "created_at": "2026-03-27T14:47:38.619739", "media_url": null, "media_mime_type": null}, {"id": 7495, "message_id": "A59F4EE10AC3C2FC0648FD20CEB52EF9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T14:47:39.925308", "media_url": null, "media_mime_type": null}, {"id": 7498, "message_id": "A5284128F0C52867299CBB3A046F1BD5", "sender": "bot", "message_type": "text", "content": "<reply_to>Bonjour, s’il vous plaît, avez-vous une adresse e‑mail où je peux envoyer une demande détaillée ? Merci beaucoup.</reply_to> Oui", "created_at": "2026-03-27T14:50:40.512684", "media_url": null, "media_mime_type": null}, {"id": 7502, "message_id": "3EB0239E3E4D46500ACAEB", "sender": "user", "message_type": "text", "content": "Merci beaucoup pour votre information.", "created_at": "2026-03-27T14:52:53.753705", "media_url": null, "media_mime_type": null}, {"id": 7554, "message_id": "3EB0D3A0205B698F60AD2D", "sender": "user", "message_type": "text", "content": "Bonjour, je vous informe que je vous ai envoyé une consultation complète à votre adresse e‑mail : tangerbay01@gmail.com. Mon adresse e‑mail est : anton-cadiz@gmx.es. Merci.", "created_at": "2026-03-27T15:16:20.848027", "media_url": null, "media_mime_type": null}, {"id": 7555, "message_id": "bot_3EB0D3A0205B698F60AD2D_9685", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Merci de nous avoir informés. Nous allons vérifier votre e-mail et notre équipe vous contactera dès que possible pour vous donner plus de détails. Si vous avez d'autres questions ou besoins, n'hésitez pas à nous le faire savoir.", "created_at": "2026-03-27T15:16:40.232001", "media_url": null, "media_mime_type": null}, {"id": 8320, "message_id": "A5522C5B015407ECE7EA3C4693F50508", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام، لاباس عليك؟ مزيانة؟ بخير؟ الصحة لاباس؟ عافاك إلا كان عندك شي وقت عيطي في التيليفون باش تشرحي لي شنو هما المشاكل اللي عندك باش ناخذ لك رنديفو (rendez-vous) مع الدكتور.", "created_at": "2026-03-29T13:22:30.813550", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1817/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8469, "message_id": "3EB03256740DEEACED710B", "sender": "user", "message_type": "text", "content": "Bonjour. J'ai bien reçu votre message vocal, mais je ne comprends pas l'arabe. Pourriez-vous m'écrire en espagnol, s'il vous plaît ? Si vous ne parlez pas espagnol, merci de m'écrire le message en français pour que je puisse le traduire avec une application. Merci beaucoup.", "created_at": "2026-03-29T17:26:08.770538", "media_url": null, "media_mime_type": null}, {"id": 8470, "message_id": "bot_3EB03256740DEEACED710B_1063", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Merci pour votre retour. Voici le message en français :\n\nBonjour, j’espère que vous allez bien. Si possible, pouvez-vous nous appeler au téléphone pour expliquer en détail les problèmes que vous avez ? Cela nous aidera à organiser un rendez-vous adapté avec le docteur.\n\nN’hésitez pas à nous dire si vous avez besoin d’aide pour fixer un rendez-vous ou pour toute autre question.", "created_at": "2026-03-29T17:26:38.325174", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Merci pour votre retour. Voici le messag Bonjour 😊 Merci pour votre retour. Voici le message en français :
Bonjour, j’espère que vous allez bien. Si possible, pouvez-vous nous appeler au téléphone pour expliquer en détail les problèmes que vous avez ? Cela nous aidera à organiser un rendez-vous adapté avec le docteur.
N’hésitez pas à nous dire si vous avez besoin d’aide pour fixer un rendez-vous ou pour toute autre question....
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