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[{"id": 16743, "message_id": " [{"id": 16743, "message_id": "3EB065566697B567E7AE38", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*DAOUD AL MADWAWAR SAKINA*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 22 avril 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 22 أبريل 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-16T12:35:21.015750", "media_url": null, "media_mime_type": null}, {"id": 16744, "message_id": "3EB02E97ABC388783D7BB8", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-16T12:36:23.834562", "media_url": null, "media_mime_type": null}, {"id": 16745, "message_id": "3EB0BDA8E5D26C75EDC186", "sender": "bot", "message_type": "document", "content": "2026041613361368.pdf", "created_at": "2026-04-16T12:36:51.922292", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4466/download", "media_mime_type": "application/pdf"}, {"id": 16746, "message_id": "A580FFD9EC391D5A89BB34296F12F90A", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-04-16T12:42:00.722213", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4467/download", "media_mime_type": "video/mp4"}, {"id": 16747, "message_id": "A5D77E7C8E29C5B96547A51EC4D519A3", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-04-16T12:42:02.732956", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4468/download", "media_mime_type": "video/mp4"}, {"id": 16748, "message_id": "A5421AEBF43E540FD98E38708E7726CC", "sender": "bot", "message_type": "video", "content": "sardolo hta had videos o khbeoohm endkom", "created_at": "2026-04-16T12:42:02.858327", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4469/download", "media_mime_type": "video/mp4"}, {"id": 16749, "message_id": "A551618992E94994E62A75623706616D", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-04-16T12:42:03.278105", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4470/download", "media_mime_type": "video/mp4"}, {"id": 17638, "message_id": "3EB022252CE4662D64EFD5", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-23T09:17:08.289241", "media_url": null, "media_mime_type": null}, {"id": 17661, "message_id": "ACB884765B0FA13B0FF9A926ED05DC4F", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-23T09:35:49.965806", "media_url": null, "media_mime_type": null}, {"id": 23613, "message_id": "AC557CAE79C31CA07D4AB78EB39FAF05", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-05-04T16:49:56.546384", "media_url": null, "media_mime_type": null}, {"id": 23614, "message_id": "bot_AC557CAE79C31CA07D4AB78EB39FAF05_4026", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-05-04T16:50:11.612689", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم 🙏🏻
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[{"id": 23578, "message_id": " [{"id": 23578, "message_id": "A5DE5734F5E5C4E37B80C3C4043D4122", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-04T16:14:53.704863", "media_url": null, "media_mime_type": null}, {"id": 23579, "message_id": "ACCC77EF1257E28C7D32F519DC517029", "sender": "user", "message_type": "text", "content": "مرحبًا", "created_at": "2026-05-04T16:14:54.934018", "media_url": null, "media_mime_type": null}, {"id": 23580, "message_id": "bot_ACCC77EF1257E28C7D32F519DC517029_5362", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي 😊 أنا assistant ديال Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟", "created_at": "2026-05-04T16:15:06.970073", "media_url": null, "media_mime_type": null}, {"id": 23582, "message_id": "ACC7FA725EEDC583D5FE13D17E867209", "sender": "user", "message_type": "text", "content": "أريد تركيب قشرتين من مادة الكومبوزيت.", "created_at": "2026-05-04T16:16:14.375619", "media_url": null, "media_mime_type": null}, {"id": 23586, "message_id": "bot_ACC7FA725EEDC583D5FE13D17E867209_3884", "sender": "bot", "message_type": "text", "content": "شكرا على تواصلك معنا! غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم بالتفاصيل في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-04T16:16:35.339832", "media_url": null, "media_mime_type": null}]...
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شكرا على تواصلك معنا! غادي نبلغ الفريق الطبي ديالن شكرا على تواصلك معنا! غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم بالتفاصيل في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 23578, "message_id": " [{"id": 23578, "message_id": "A5DE5734F5E5C4E37B80C3C4043D4122", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-04T16:14:53.704863", "media_url": null, "media_mime_type": null}, {"id": 23579, "message_id": "ACCC77EF1257E28C7D32F519DC517029", "sender": "user", "message_type": "text", "content": "مرحبًا", "created_at": "2026-05-04T16:14:54.934018", "media_url": null, "media_mime_type": null}, {"id": 23580, "message_id": "bot_ACCC77EF1257E28C7D32F519DC517029_5362", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي 😊 أنا assistant ديال Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟", "created_at": "2026-05-04T16:15:06.970073", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي 😊 أنا assistant ديال Centre Dentai مرحبا الله اودي 😊 أنا assistant ديال Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟...
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[{"id": 20606, "message_id": " [{"id": 20606, "message_id": "3EB0247747D6F302714A55", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOUKHRSA Najoua*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 30 avril 2026* à *09:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 30 أبريل 2026* على الساعة *09:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T12:21:29.659678", "media_url": null, "media_mime_type": null}, {"id": 20693, "message_id": "3EB0DCD2613D8CD56DDC61", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features an illustrated, anthropomorphic tooth cartoon with facial features (eyes, eyebrows, a smile) giving a thumbs up and holding a calendar or notepad with a green check mark. The background is a softly blurred dental clinic scene, with an examination chair and light blue, white, and beige tones. At the top, there is a white logo in the form of a stylized tooth with the text 'TANGER BAY DENTAL CENTER.' The main foreground includes two bold blue banners with French text: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' ('Your appointment is confirmed') and 'CHEZ TANGER BAY DENTAL CENTER.' The overall style is cheerful and welcoming, indicative of a digital confirmation message for a dental appointment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n\nUser message context: Salut *BOUKHRSA Najoua*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 30 avril 2026*\r\n🕘 Heure : *09:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-29T15:03:40.104939", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5837/download", "media_mime_type": "image/jpeg"}, {"id": 20779, "message_id": "3A63985EB68856F0FEAC", "sender": "user", "message_type": "text", "content": "D’accord", "created_at": "2026-04-29T16:28:12.679439", "media_url": null, "media_mime_type": null}, {"id": 20780, "message_id": "3A0B19A4FD1266F9F56C", "sender": "user", "message_type": "text", "content": "Inchalah", "created_at": "2026-04-29T16:28:15.793094", "media_url": null, "media_mime_type": null}, {"id": 22633, "message_id": "3A3E06A4E235C641FCDC", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Latin script and Arabic script:\n\n**Latin Script:**\n\"Salam Selma, labas 3lik? Afak kounti glti liya 3ndna rendez-vous had simana, simana za3ma jaya, afak wakha tconfirmi m3aya ina nhar bedabt.\"\n\n**Arabic Script:**\n\"سلام سلمى، لاباس عليك؟ عفاك كنتي قلتي ليا عندنا رانديفو (rendez-vous) هاد السيمانة، السيمانة زعما جاية، عفاك وخا تكونفيرمي (tconfirmi) معايا إينا نهار بالضبط.\"", "created_at": "2026-05-03T11:00:31.091689", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6433/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22636, "message_id": "bot_3A3E06A4E235C641FCDC_68", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 بالنسبة لسؤالك، الموعد اللي عندك هو نهار الخميس 30 أبريل 2026 مع الدكتور OUSSAMA MOUALLEM على الساعة 09:00 صباحاً. إذا محتاجة أي توضيح آخر ولا بغيتِ تبدلي الوقت، قوليها ليا.\n\nمرحبا بيكوم وأي سؤال أنا هنا!", "created_at": "2026-05-03T11:01:05.781161", "media_url": null, "media_mime_type": null}, {"id": 22646, "message_id": "A58ACE8C62AA1C042C6E3E9EF79826DD", "sender": "bot", "message_type": "voice", "content": "[Voice message] صباح الخير، كتصبحتي مزيان؟ واخا، أنا غادي نرد عليك.", "created_at": "2026-05-03T11:05:37.295542", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6441/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22662, "message_id": "3A8C9626CF5D2B8C0572", "sender": "user", "message_type": "text", "content": "Sf wakha", "created_at": "2026-05-03T11:22:42.798873", "media_url": null, "media_mime_type": null}, {"id": 22663, "message_id": "3A5E61F919FF4AA1B9D7", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-03T11:22:43.058924", "media_url": null, "media_mime_type": null}, {"id": 23220, "message_id": "3AF31925295F772BCF1A", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-05-04T11:18:08.928912", "media_url": null, "media_mime_type": null}, {"id": 23575, "message_id": "3ACADAD090D4555494AF", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-04T16:12:20.873607", "media_url": null, "media_mime_type": null}, {"id": 23577, "message_id": "bot_3ACADAD090D4555494AF_6681", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation ! Votre présence pour le rendez-vous du jeudi 30 avril à 09h00 est bien notée. Si vous avez la moindre question ou besoin de modifier quoi que ce soit, n'hésitez pas à me le dire.\n\nBonne journée à vous !", "created_at": "2026-05-04T16:12:36.192068", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation ! Votre présence pou Merci pour votre confirmation ! Votre présence pour le rendez-vous du jeudi 30 avril à 09h00 est bien notée. Si vous avez la moindre question ou besoin de modifier quoi que ce soit, n'hésitez pas à me le dire.
Bonne journée à vous !...
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[{"id": 21475, "message_id": " [{"id": 21475, "message_id": "3EB0671B32ABE1C53BF49D", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL HAJJI Bouchta*\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *samedi 02 mai 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 2 ماي 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-30T17:28:36.956818", "media_url": null, "media_mime_type": null}, {"id": 21511, "message_id": "A50F6353A3F813C4368A2B748ECA859F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Of course, here is the transcription of the audio in Moroccan Darija (using Arabic script) and its equivalent in Latin script:\n\n**Arabic Script:**\nالسلام عليكم مدام، كيفتي لاباس مزيان؟ شوف، هضر معايا الدكتور دبا عاد، قالي نهار السبت ما غاديش يكون، فهمتي؟ دونك نشوفو شي رانديفو من غير السبت.\n\n**Latin Script:**\n\"السلام عليكم (Assalamu alaykum) madam, kifti labas mezian? Chouf, hder m3aya d-docteur daba 3ad, qali nhar sebt ma ghadi nkonch, fhamti? Donc nchoufou chi rendez-vous mn ghir sebt.\"\n\n**Translation (for context):**\n\"Peace be upon you madam, how are you? Is everything good? Look, the doctor just spoke with me, he told me he won't be available on Saturday, you understand? So, let's look for an appointment other than Saturday.\"", "created_at": "2026-04-30T18:38:58.515412", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6085/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21514, "message_id": "AC6764CA2FF7C9AE920703DE48DE2E04", "sender": "user", "message_type": "voice", "content": "[Voice message] The audio is in Moroccan Darija. Here is the transcription:\n\n**Arabic script:**\nسيدي محمد ولد الحومة\n\n**Latin script:**\nSidi Mohammed weld l-houma", "created_at": "2026-04-30T19:16:09.769481", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6088/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21516, "message_id": "AC05B806603809C9A28A214AE3B2E3B5", "sender": "user", "message_type": "voice", "content": "[Voice message] وي السلام عليكم أ لالة، لاباس، كلشي بخير، صحيحة لاباس؟ إيوة أش غادي نديرو، الحد ما غايكونش، نديرو التنين bien sûr، التنين أو الثلاث. نديرو إلا بغيتي الثلاث مع ديك الثلاثة ديال العشية.", "created_at": "2026-04-30T19:16:46.376585", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6090/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21517, "message_id": "A5766871E220E92ECE2E18E06FA6FFB5", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic Script:**\nصافي واخا، أنا غادي إن شاء الله نرد عليك أولا نتي عيطي ليا في الصباح باش نشوف ليك غونديفو نهار التنين.\n\n**Latin Script (Moroccan Darija):**\nSafi wakha, ana ghadi insha'Allah nred 3lik awla nti 3ayti lya f sbah bach nchouf lik rdv (rendez-vous) nhar tnin.\n\n**English Translation (for context):**\n\"Alright okay, I will God willing get back to you, or you call me in the morning so I can check the appointment for you on Monday.\"", "created_at": "2026-04-30T19:35:30.760692", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6091/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23239, "message_id": "AC9DDC4A99FA508A1C713940898AC502", "sender": "user", "message_type": "text", "content": "👍🏻", "created_at": "2026-05-04T11:28:11.767354", "media_url": null, "media_mime_type": null}, {"id": 23564, "message_id": "AC0F592F1A59DCEEC6C27DE70D0494CA", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-04T16:09:36.666179", "media_url": null, "media_mime_type": null}, {"id": 23565, "message_id": "bot_AC0F592F1A59DCEEC6C27DE70D0494CA_9304", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour 😊 \nVotre demande est bien notée. Pouvez-vous me donner votre nom complet, s’il vous plaît ?", "created_at": "2026-05-04T16:09:52.119286", "media_url": null, "media_mime_type": null}, {"id": 23566, "message_id": "ACBF71E5DDDC84357E24C532995CAA38", "sender": "user", "message_type": "text", "content": "Bouchta EL HAJJI", "created_at": "2026-05-04T16:10:29.491100", "media_url": null, "media_mime_type": null}, {"id": 23570, "message_id": "bot_ACBF71E5DDDC84357E24C532995CAA38_5602", "sender": "bot", "message_type": "text", "content": "Merci Bouchta EL HAJJI ! Votre demande pour un rendez-vous lundi est transmise à l’équipe. Ils vont vous recontacter pour confirmer l’horaire.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-05-04T16:10:45.082986", "media_url": null, "media_mime_type": null}]...
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Merci Bouchta EL HAJJI ! Votre demande pour un ren Merci Bouchta EL HAJJI ! Votre demande pour un rendez-vous lundi est transmise à l’équipe. Ils vont vous recontacter pour confirmer l’horaire.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 21475, "message_id": " [{"id": 21475, "message_id": "3EB0671B32ABE1C53BF49D", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL HAJJI Bouchta*\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *samedi 02 mai 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 2 ماي 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-30T17:28:36.956818", "media_url": null, "media_mime_type": null}, {"id": 21511, "message_id": "A50F6353A3F813C4368A2B748ECA859F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Of course, here is the transcription of the audio in Moroccan Darija (using Arabic script) and its equivalent in Latin script:\n\n**Arabic Script:**\nالسلام عليكم مدام، كيفتي لاباس مزيان؟ شوف، هضر معايا الدكتور دبا عاد، قالي نهار السبت ما غاديش يكون، فهمتي؟ دونك نشوفو شي رانديفو من غير السبت.\n\n**Latin Script:**\n\"السلام عليكم (Assalamu alaykum) madam, kifti labas mezian? Chouf, hder m3aya d-docteur daba 3ad, qali nhar sebt ma ghadi nkonch, fhamti? Donc nchoufou chi rendez-vous mn ghir sebt.\"\n\n**Translation (for context):**\n\"Peace be upon you madam, how are you? Is everything good? Look, the doctor just spoke with me, he told me he won't be available on Saturday, you understand? So, let's look for an appointment other than Saturday.\"", "created_at": "2026-04-30T18:38:58.515412", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6085/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21514, "message_id": "AC6764CA2FF7C9AE920703DE48DE2E04", "sender": "user", "message_type": "voice", "content": "[Voice message] The audio is in Moroccan Darija. Here is the transcription:\n\n**Arabic script:**\nسيدي محمد ولد الحومة\n\n**Latin script:**\nSidi Mohammed weld l-houma", "created_at": "2026-04-30T19:16:09.769481", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6088/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21516, "message_id": "AC05B806603809C9A28A214AE3B2E3B5", "sender": "user", "message_type": "voice", "content": "[Voice message] وي السلام عليكم أ لالة، لاباس، كلشي بخير، صحيحة لاباس؟ إيوة أش غادي نديرو، الحد ما غايكونش، نديرو التنين bien sûr، التنين أو الثلاث. نديرو إلا بغيتي الثلاث مع ديك الثلاثة ديال العشية.", "created_at": "2026-04-30T19:16:46.376585", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6090/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21517, "message_id": "A5766871E220E92ECE2E18E06FA6FFB5", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic Script:**\nصافي واخا، أنا غادي إن شاء الله نرد عليك أولا نتي عيطي ليا في الصباح باش نشوف ليك غونديفو نهار التنين.\n\n**Latin Script (Moroccan Darija):**\nSafi wakha, ana ghadi insha'Allah nred 3lik awla nti 3ayti lya f sbah bach nchouf lik rdv (rendez-vous) nhar tnin.\n\n**English Translation (for context):**\n\"Alright okay, I will God willing get back to you, or you call me in the morning so I can check the appointment for you on Monday.\"", "created_at": "2026-04-30T19:35:30.760692", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6091/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23239, "message_id": "AC9DDC4A99FA508A1C713940898AC502", "sender": "user", "message_type": "text", "content": "👍🏻", "created_at": "2026-05-04T11:28:11.767354", "media_url": null, "media_mime_type": null}, {"id": 23564, "message_id": "AC0F592F1A59DCEEC6C27DE70D0494CA", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-04T16:09:36.666179", "media_url": null, "media_mime_type": null}, {"id": 23565, "message_id": "bot_AC0F592F1A59DCEEC6C27DE70D0494CA_9304", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour 😊 \nVotre demande est bien notée. Pouvez-vous me donner votre nom complet, s’il vous plaît ?", "created_at": "2026-05-04T16:09:52.119286", "media_url": null, "media_mime_type": null}]...
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Merci pour votre retour 😊
Votre demande est bien Merci pour votre retour 😊
Votre demande est bien notée. Pouvez-vous me donner votre nom complet, s’il vous plaît ?...
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[{"id": 12704, "message_id": " [{"id": 12704, "message_id": "A5E2553A70352422836F8439B6308D37", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-08T16:49:58.927366", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3242/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 12723, "message_id": "AC3CAE9EF6D7F9C2B3FA01E8E08710ED", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**السلام عليكم اختي، صا با؟ أمورك مزيانة؟ بغيت غير نقولك زعما هو دابا مسافر، مشى للنكليز، يعني، وعندو موعد أصلاً مع الطبا تما ديال النكليز ديالو، يعني ما عرفت حتى يرجع، وديك الساعة نقدروا نقولوا ليك واش غادي يكمل ولا ما غاديش يكمل.**\n\n**Transliteration (Latin Script):**\n\"Salamu alaykum khti, ça va? Omourek mzyana? Bghit ghir ngoulik zaama houwa daba msafer, mcha l’Ingliz, yaani, u andou mawid aslan m’a t'obba temma dial l’Ingliz dialou, yaani ma areft hetta yerjeâ, u dik saâ neqdrou ngoullik wesh ghadi ikemmel wala ma ghadish ikemmel.\"", "created_at": "2026-04-08T17:02:57.334580", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3260/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14087, "message_id": "AC9306F5DF80F8E4E5E7FC970AC3B748", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم أختي، صافا؟ أمورك مزيان؟ بغيت غير نسولك، معرفتش واش تقدري زعما تسولي الطبيب ولا هاديك على الحالة ديالي، دابا أنا صايبت الضروس ياك؟ ولكن واحد الجهة ديما معرفتش من شحال هادي وليت بحال ديما كنقيسها، ديما كنتكزز، بحال ملي كتكوني ناعسة وكتبقاي تضغطي على سنانك، دابا واحد الجهة ديما ولات عندي بزاف، يعني النهار كااامل وأنا كنديرها، معرفتش واش من العصب ولا أصلاً كاين شي حاجة تما زعما شي مشكل في السنان ولا؟ معرفتش، بغيت غير نتأكد باش إذا كانت شي حاجة نقدر نجي عند الطبيب يشوف ليا شنو كاين ولا، حيت ديما وليت تنديرها بزاف، عرفتي راه النهار كامل وأنا كنتكزز غير أنا وراسي في ديك الجهة.", "created_at": "2026-04-11T13:58:11.726598", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3653/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14099, "message_id": "A54E4F5966F0697C237C3225F0FD44C9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-11T14:01:32.413817", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3654/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14100, "message_id": "ACFD96D18CB22E682E5782F315771D04", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"صافي أختي شكرا بزاف، قولي لي زعما كاتضغط على ديك البلاصة بزاف وكاتحكها بحال إلى كتحك السنان، وداكشي تايضرها فداك الفك كامل، بحال إلى كيضرني فديك الجهة كاملة، والجهة لخرى مزيانة زعما عادي.\"\n\n**Latin Script:**\n\"Safi akhti, chokran bezzaf. Goli li za3ma kat-dghat 3la dik l-blassa bezzaf, w kat-hukk-ha bhal ila kat-hukk snan, w dakchi tay-durr-ha f dak l-fekk kaml, bhal ila kay-durr-ni f dik jiha kamla, w jiha l-khra mezyana, za3ma 3adi.\"", "created_at": "2026-04-11T14:01:57.458507", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3655/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23516, "message_id": "AC560CBBCE27E89A220CB85247DF7743", "sender": "user", "message_type": "text", "content": "السلام عليكم ختي امورك بخير واش ممكن تزيدي رونديفو تال راجلي تاهو", "created_at": "2026-05-04T15:42:05.648306", "media_url": null, "media_mime_type": null}, {"id": 23518, "message_id": "bot_AC560CBBCE27E89A220CB85247DF7743_7723", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا بيك! 😊 ممكن طبعا، غير باش نسجلو الطلب ديالو، واش تقدري تعطيني الإسم الكامل ديال الزوج ديالك، وشنو العلاج اللي محتاج، وفاش الوقت اللي مناسب ليه؟", "created_at": "2026-05-04T15:42:18.842248", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، مرحبا بيك! 😊 ممكن طبعا، وعليكم السلام ورحمة الله، مرحبا بيك! 😊 ممكن طبعا، غير باش نسجلو الطلب ديالو، واش تقدري تعطيني الإسم الكامل ديال الزوج ديالك، وشنو العلاج اللي محتاج، وفاش الوقت اللي مناسب ليه؟...
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[{"id": 12713, "message_id": " [{"id": 12713, "message_id": "3EB00A14E801DC276B89BD", "sender": "bot", "message_type": "image", "content": "Bonjour El mabrouki Maryem\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 09 avril 2026 à 11:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 9 أبريل 2026 على الساعة 11:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-08T17:01:24.340151", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3250/download", "media_mime_type": "image/jpeg"}, {"id": 16398, "message_id": "3EB0D39ABB5CCC366E6553", "sender": "bot", "message_type": "image", "content": "Bonjour El mabrouki Maryem\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 16 avril 2026 à 18:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 16 أبريل 2026 على الساعة 18:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-15T17:03:22.197805", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4367/download", "media_mime_type": "image/jpeg"}, {"id": 17358, "message_id": "3EB02F3D300262EB6C8377", "sender": "bot", "message_type": "image", "content": "Bonjour El mabrouki Maryem\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 22 avril 2026 l'après-midi .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 22 أبريل 2026 بعد الزوال .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-21T17:08:06.611937", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4696/download", "media_mime_type": "image/jpeg"}, {"id": 23511, "message_id": "3A5C672AA3F89F02565D", "sender": "user", "message_type": "text", "content": "Salam kheti cv wach n9dr nji le mercredi ?", "created_at": "2026-05-04T15:40:37.109441", "media_url": null, "media_mime_type": null}, {"id": 23513, "message_id": "bot_3A5C672AA3F89F02565D_8251", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 الحمد لله، كيدايرين؟ بالنسبة ليوم الأربعاء، ممكن تحجز موعد إن شاء الله. واش ممكن تقول ليا شنو نوع العلاج اللي محتاج وشنو الوقت اللي مناسبك نهار الأربعاء؟", "created_at": "2026-05-04T15:40:49.830758", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 الحمد لله، كيدايرين؟ بالنسبة ليوم الأربعاء مرحبا 😊 الحمد لله، كيدايرين؟ بالنسبة ليوم الأربعاء، ممكن تحجز موعد إن شاء الله. واش ممكن تقول ليا شنو نوع العلاج اللي محتاج وشنو الوقت اللي مناسبك نهار الأربعاء؟...
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[{"id": 21753, "message_id": " [{"id": 21753, "message_id": "A5055A5ACA5D264AEE878EBB8A37C602", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"ألو لالة فاطمة، كيف نتينا مزيانة؟ أنا هضرت مع الدكتور، قال لي تيشوف الدكتور لاخر فوقاش غايجي ونرد عليك، صافي؟\"\n\n**Latin Script:**\n\"Allo Lalla Fatima, kif ntina meziana? Ana hdert m3a l-docteur, qal li tichouf l-docteur lakhor fouqach ghayji w nred 3lik, safi?\"\n\n**Translation (for context):**\n\"Hello Lalla Fatima, are you doing well? I spoke with the doctor; he told me he'll see when the other doctor is coming and I’ll get back to you, okay?\"", "created_at": "2026-05-01T18:03:30.182535", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6162/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21757, "message_id": "3AD79BE8637926EC0362", "sender": "user", "message_type": "text", "content": "Ok 👍🏻", "created_at": "2026-05-01T18:25:06.860037", "media_url": null, "media_mime_type": null}, {"id": 21761, "message_id": "A5F88AFAA3C526FADF8277A796D5D3C5", "sender": "bot", "message_type": "text", "content": "9alk dr nhar l7ad m3a 11", "created_at": "2026-05-01T18:34:34.319479", "media_url": null, "media_mime_type": null}, {"id": 21762, "message_id": "3A46F7EFDAE19CF531D2", "sender": "user", "message_type": "text", "content": "Had lhad 3 mai", "created_at": "2026-05-01T18:35:55.244358", "media_url": null, "media_mime_type": null}, {"id": 21763, "message_id": "3A7441F37D0497524396", "sender": "user", "message_type": "text", "content": "okk", "created_at": "2026-05-01T18:35:58.454925", "media_url": null, "media_mime_type": null}, {"id": 21764, "message_id": "A5215ECA433BB1AD11ECAABF25667785", "sender": "bot", "message_type": "text", "content": "Oui", "created_at": "2026-05-01T18:39:26.449436", "media_url": null, "media_mime_type": null}, {"id": 22580, "message_id": "A5A63E3391610BD9F24AB31F8255E936", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic script and Latin script (as spoken in Moroccan Darija):\n\n**Arabic Script:**\nألو فاطمة صباح الخير، تصبحتي مزيانة؟ ألو فاطمة بغيت نقول لك الدكتور غايتعطل شوية، غايجي حتى معطل حيت جاي من كازا، غير باش متبقايش تسناي وصافي، صونيت ليك أبيل عادية مجاوبتينيش.\n\n**Latin Script (Darija/French code-switching):**\n\"Alo Fatima sba7 lkhir, tsb7ti mzyana? Alo Fatima bghit n9oulek docteur ghay t’attal chwiya, ghay ji tal m3attal hits jay men Casablanca, ghi bach matb9aych tsennay wsafi, sonnit lik appel 3adiya majawbtinich.\"\n\n**English Translation (for context):**\n\"Hello Fatima, good morning, are you doing well? Hello Fatima, I wanted to tell you the doctor will be a bit late, he will come late because he is coming from Casablanca, just so you don't keep waiting, that's all. I called you on a regular call but you didn't answer.\"", "created_at": "2026-05-03T09:36:58.791468", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6424/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22590, "message_id": "3AF5AAFA0DBED8934BA1", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-03T09:46:47.815943", "media_url": null, "media_mime_type": null}, {"id": 22613, "message_id": "3A971792D54DEBD08D1A", "sender": "user", "message_type": "text", "content": "Sbh kht kif sbhti", "created_at": "2026-05-03T10:23:44.582315", "media_url": null, "media_mime_type": null}, {"id": 22614, "message_id": "3AD14651339E8507961D", "sender": "user", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Kont fartiq masm3tochi", "created_at": "2026-05-03T10:26:34.812697", "media_url": null, "media_mime_type": null}, {"id": 23473, "message_id": "3A41F4E37909D555ED95", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-04T15:15:30.114475", "media_url": null, "media_mime_type": null}, {"id": 23475, "message_id": "bot_3A41F4E37909D555ED95_6958", "sender": "bot", "message_type": "text", "content": "بارك الله فيك Fatima، ماشي مشكل، شكرا على التفهم ديالك. إلى احتاجيتي شي حاجة أخرى أنا هنا رهن الإشارة 😊", "created_at": "2026-05-04T15:16:20.400939", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك Fatima، ماشي مشكل، شكرا على التفهم د بارك الله فيك Fatima، ماشي مشكل، شكرا على التفهم ديالك. إلى احتاجيتي شي حاجة أخرى أنا هنا رهن الإشارة 😊...
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[{"id": 20628, "message_id": " [{"id": 20628, "message_id": "3EB04B7F13DFD99E6413B7", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MOKHTAR Chiokh*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mardi 05 mai 2026* à *10:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*MOKHTAR*\r\nلديكم موعد مع ** يوم *الثلاثاء 5 ماي 2026* على الساعة *10:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T13:01:44.341475", "media_url": null, "media_mime_type": null}, {"id": 20635, "message_id": "AC0B10DAEBF60F198CF584AAA4AEAFB6", "sender": "user", "message_type": "text", "content": "Ok inchaalah", "created_at": "2026-04-29T13:04:52.192742", "media_url": null, "media_mime_type": null}, {"id": 23454, "message_id": "ACCF2950C41429BEC9259CB482546261", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-04T15:04:56.262700", "media_url": null, "media_mime_type": null}, {"id": 23455, "message_id": "bot_ACCF2950C41429BEC9259CB482546261_7388", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation MOKHTAR 😊 On vous attend mardi 5 mai à 10h30 إن شاء الله. Si jamais vous avez un empêchement, n'hésitez pas à contacter la réception. Bonne journée !", "created_at": "2026-05-04T15:05:09.416012", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation MOKHTAR 😊 On vous at Merci pour votre confirmation MOKHTAR 😊 On vous attend mardi 5 mai à 10h30 إن شاء الله. Si jamais vous avez un empêchement, n'hésitez pas à contacter la réception. Bonne journée !...
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[{"id": 23429, "message_id": " [{"id": 23429, "message_id": "3A3FB80BAF8C88A9B13E", "sender": "user", "message_type": "text", "content": "C", "created_at": "2026-05-04T14:51:20.303902", "media_url": null, "media_mime_type": null}, {"id": 23430, "message_id": "A5348F06B889871BBE74DB739DC43EB0", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-04T14:51:20.989857", "media_url": null, "media_mime_type": null}, {"id": 23431, "message_id": "bot_3A3FB80BAF8C88A9B13E_8474", "sender": "bot", "message_type": "text", "content": "مرحبا الله أودي، شكرا على الترحيب 🌟 إذا محتاجين شي مساعدة أو عندكوم سؤال، أنا هنا رهن الإشارة ديالكوم.", "created_at": "2026-05-04T14:51:33.360733", "media_url": null, "media_mime_type": null}]...
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مرحبا الله أودي، شكرا على الترحيب 🌟 إذا محتاجين شي مرحبا الله أودي، شكرا على الترحيب 🌟 إذا محتاجين شي مساعدة أو عندكوم سؤال، أنا هنا رهن الإشارة ديالكوم....
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[{"id": 19038, "message_id": " [{"id": 19038, "message_id": "3EB04B5707E24971AE66CE", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-25T09:14:59.041027", "media_url": null, "media_mime_type": null}, {"id": 19549, "message_id": "3AD18F347F2DEE4FD093", "sender": "user", "message_type": "text", "content": "Salam \nSvp\nBghit certificat médical mn nhar jeudi 23/04 jusqu’à 25/04 \n3 jours \nBlati ndouz liha", "created_at": "2026-04-27T07:57:31.959295", "media_url": null, "media_mime_type": null}, {"id": 19553, "message_id": "bot_3AD18F347F2DEE4FD093_9257", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-27T07:58:04.189308", "media_url": null, "media_mime_type": null}, {"id": 19867, "message_id": "A5259B52BD1DD3328AF9FAF92D2EF930", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:33:52.224663", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5608/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19881, "message_id": "A5D0D4DA1E89871C5424EB800D9E38F9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:40:29.897746", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5610/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19885, "message_id": "3AE74A9CEA9A77E9982D", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-04-27T11:43:15.519078", "media_url": null, "media_mime_type": null}, {"id": 23417, "message_id": "3A52B8CB24531D231210", "sender": "user", "message_type": "text", "content": "Salam \nSvp bghit rendez vous nhar lkhmis (jeudi) wa7d soussa", "created_at": "2026-05-04T14:42:17.550878", "media_url": null, "media_mime_type": null}, {"id": 23418, "message_id": "bot_3A52B8CB24531D231210_9842", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا الإسم الكامل ديالكوم وشنو نوع العلاج أو المشكل اللي محتاج عليه الموعد؟", "created_at": "2026-05-04T14:42:31.199541", "media_url": null, "media_mime_type": null}, {"id": 23419, "message_id": "3ABA6CE50228A5B347FC", "sender": "user", "message_type": "text", "content": "L3chia", "created_at": "2026-05-04T14:42:38.399665", "media_url": null, "media_mime_type": null}, {"id": 23420, "message_id": "bot_3ABA6CE50228A5B347FC_9328", "sender": "bot", "message_type": "text", "content": "واخا، محتاجين غير الإسم الكامل ديالكوم باش نكملو الطلب. تقدر تكتبوه ليا؟", "created_at": "2026-05-04T14:42:50.444288", "media_url": null, "media_mime_type": null}, {"id": 23421, "message_id": "3AC497650084652D409E", "sender": "user", "message_type": "text", "content": "Fennich Soufiane", "created_at": "2026-05-04T14:42:57.692146", "media_url": null, "media_mime_type": null}, {"id": 23425, "message_id": "bot_3AC497650084652D409E_9543", "sender": "bot", "message_type": "text", "content": "مرحبا Soufiane 😊 وصل الطلب ديالك، والفريق غادي يتواصلوا معاك باش يأكدو الموعد إن شاء الله.\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-05-04T14:43:14.261697", "media_url": null, "media_mime_type": null}]...
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مرحبا Soufiane 😊 وصل الطلب ديالك، والفريق غادي يتو مرحبا Soufiane 😊 وصل الطلب ديالك، والفريق غادي يتواصلوا معاك باش يأكدو الموعد إن شاء الله.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 18367, "message_id": " [{"id": 18367, "message_id": "3A256A2A043FC184D433", "sender": "user", "message_type": "text", "content": "Salam \nMaghan9drch nji ghda \nSimana jaya ghantasl bikom", "created_at": "2026-04-24T10:56:13.656486", "media_url": null, "media_mime_type": null}, {"id": 18379, "message_id": "A5DEDE3FCF16FB6E2A5B5DF77104ACD4", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم، اختي مزيان؟ لاباس؟ ça va؟ واخا ماشي مشكل.", "created_at": "2026-04-24T11:05:20.998740", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5047/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19038, "message_id": "3EB04B5707E24971AE66CE", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-25T09:14:59.041027", "media_url": null, "media_mime_type": null}, {"id": 19549, "message_id": "3AD18F347F2DEE4FD093", "sender": "user", "message_type": "text", "content": "Salam \nSvp\nBghit certificat médical mn nhar jeudi 23/04 jusqu’à 25/04 \n3 jours \nBlati ndouz liha", "created_at": "2026-04-27T07:57:31.959295", "media_url": null, "media_mime_type": null}, {"id": 19553, "message_id": "bot_3AD18F347F2DEE4FD093_9257", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-27T07:58:04.189308", "media_url": null, "media_mime_type": null}, {"id": 19867, "message_id": "A5259B52BD1DD3328AF9FAF92D2EF930", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:33:52.224663", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5608/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19881, "message_id": "A5D0D4DA1E89871C5424EB800D9E38F9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:40:29.897746", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5610/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19885, "message_id": "3AE74A9CEA9A77E9982D", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-04-27T11:43:15.519078", "media_url": null, "media_mime_type": null}, {"id": 23417, "message_id": "3A52B8CB24531D231210", "sender": "user", "message_type": "text", "content": "Salam \nSvp bghit rendez vous nhar lkhmis (jeudi) wa7d soussa", "created_at": "2026-05-04T14:42:17.550878", "media_url": null, "media_mime_type": null}, {"id": 23418, "message_id": "bot_3A52B8CB24531D231210_9842", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا الإسم الكامل ديالكوم وشنو نوع العلاج أو المشكل اللي محتاج عليه الموعد؟", "created_at": "2026-05-04T14:42:31.199541", "media_url": null, "media_mime_type": null}, {"id": 23419, "message_id": "3ABA6CE50228A5B347FC", "sender": "user", "message_type": "text", "content": "L3chia", "created_at": "2026-05-04T14:42:38.399665", "media_url": null, "media_mime_type": null}, {"id": 23420, "message_id": "bot_3ABA6CE50228A5B347FC_9328", "sender": "bot", "message_type": "text", "content": "واخا، محتاجين غير الإسم الكامل ديالكوم باش نكملو الطلب. تقدر تكتبوه ليا؟", "created_at": "2026-05-04T14:42:50.444288", "media_url": null, "media_mime_type": null}]...
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واخا، محتاجين غير الإسم الكامل ديالكوم باش نكملو ا واخا، محتاجين غير الإسم الكامل ديالكوم باش نكملو الطلب. تقدر تكتبوه ليا؟...
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[{"id": 18029, "message_id": " [{"id": 18029, "message_id": "3EB0191D5BB1CFDB9CAE67", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-23T17:30:26.968852", "media_url": null, "media_mime_type": null}, {"id": 18254, "message_id": "3EB075664C76914BFBEBCE", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*FENNICH SOUFIANE*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 25 avril 2026* à *11:45* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 25 أبريل 2026* على الساعة *11:45* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T09:15:11.100626", "media_url": null, "media_mime_type": null}, {"id": 18367, "message_id": "3A256A2A043FC184D433", "sender": "user", "message_type": "text", "content": "Salam \nMaghan9drch nji ghda \nSimana jaya ghantasl bikom", "created_at": "2026-04-24T10:56:13.656486", "media_url": null, "media_mime_type": null}, {"id": 18379, "message_id": "A5DEDE3FCF16FB6E2A5B5DF77104ACD4", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم، اختي مزيان؟ لاباس؟ ça va؟ واخا ماشي مشكل.", "created_at": "2026-04-24T11:05:20.998740", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5047/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19038, "message_id": "3EB04B5707E24971AE66CE", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-25T09:14:59.041027", "media_url": null, "media_mime_type": null}, {"id": 19549, "message_id": "3AD18F347F2DEE4FD093", "sender": "user", "message_type": "text", "content": "Salam \nSvp\nBghit certificat médical mn nhar jeudi 23/04 jusqu’à 25/04 \n3 jours \nBlati ndouz liha", "created_at": "2026-04-27T07:57:31.959295", "media_url": null, "media_mime_type": null}, {"id": 19553, "message_id": "bot_3AD18F347F2DEE4FD093_9257", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-27T07:58:04.189308", "media_url": null, "media_mime_type": null}, {"id": 19867, "message_id": "A5259B52BD1DD3328AF9FAF92D2EF930", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:33:52.224663", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5608/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19881, "message_id": "A5D0D4DA1E89871C5424EB800D9E38F9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:40:29.897746", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5610/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19885, "message_id": "3AE74A9CEA9A77E9982D", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-04-27T11:43:15.519078", "media_url": null, "media_mime_type": null}, {"id": 23417, "message_id": "3A52B8CB24531D231210", "sender": "user", "message_type": "text", "content": "Salam \nSvp bghit rendez vous nhar lkhmis (jeudi) wa7d soussa", "created_at": "2026-05-04T14:42:17.550878", "media_url": null, "media_mime_type": null}, {"id": 23418, "message_id": "bot_3A52B8CB24531D231210_9842", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا الإسم الكامل ديالكوم وشنو نوع العلاج أو المشكل اللي محتاج عليه الموعد؟", "created_at": "2026-05-04T14:42:31.199541", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا ال مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا الإسم الكامل ديالكوم وشنو نوع العلاج أو المشكل اللي محتاج عليه الموعد؟...
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[{"id": 23414, "message_id": " [{"id": 23414, "message_id": "ACB8934B1BBC2340EA1A7C9476EF71DC", "sender": "user", "message_type": "text", "content": "Salam oualekoum with rachid, I come from the Netherlands myself but would like to come by on Thursday for a conversation to know what the possibilities are and the prices", "created_at": "2026-05-04T14:41:18.676521", "media_url": null, "media_mime_type": null}, {"id": 23415, "message_id": "A5A4DBC67962CAACB95987E03B9DDB41", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-04T14:41:19.919737", "media_url": null, "media_mime_type": null}, {"id": 23416, "message_id": "bot_ACB8934B1BBC2340EA1A7C9476EF71DC_4165", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف الإسم الكامل ديالكوم باش نبلغ الفريق الطبي و يتواصل معكوم في أقرب وقت؟", "created_at": "2026-05-04T14:41:31.161324", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف الإسم الكامل ديالكوم باش نبلغ الفريق الطبي و يتواصل معكوم في أقرب وقت؟...
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[{"id": 23389, "message_id": " [{"id": 23389, "message_id": "3AF36D15EAB693C02DDE", "sender": "user", "message_type": "text", "content": "Bonjour c’est M.Mahdi Magueri.\nMerci de me confirmer mon rendez-vous de 18h stp", "created_at": "2026-05-04T14:19:33.477154", "media_url": null, "media_mime_type": null}, {"id": 23390, "message_id": "A56B9243ABF85D368E0EA237F5E97560", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-04T14:19:35.634650", "media_url": null, "media_mime_type": null}, {"id": 23391, "message_id": "bot_3AF36D15EAB693C02DDE_2717", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-05-04T14:19:49.785981", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊...
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[{"id": 23363, "message_id": " [{"id": 23363, "message_id": "3ABFA142F2559E59D1A1", "sender": "user", "message_type": "text", "content": "Mer i", "created_at": "2026-05-04T13:50:35.330828", "media_url": null, "media_mime_type": null}, {"id": 23364, "message_id": "3A9A8F3F2E4E1D7822FE", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-04T13:50:37.209898", "media_url": null, "media_mime_type": null}, {"id": 23365, "message_id": "bot_3A9A8F3F2E4E1D7822FE_1593", "sender": "bot", "message_type": "text", "content": "Avec plaisir, bienvenue à vous 🙏🏻", "created_at": "2026-05-04T13:50:48.365371", "media_url": null, "media_mime_type": null}]...
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Avec plaisir, bienvenue à vous 🙏🏻
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[{"id": 23334, "message_id": " [{"id": 23334, "message_id": "bot_3A5B73C8BE093D4A4630_7929", "sender": "bot", "message_type": "text", "content": "Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.\n\nAre you interested in any specific service or property type?", "created_at": "2026-05-04T13:22:52.648418", "media_url": null, "media_mime_type": null}, {"id": 23336, "message_id": "3A70070AA517AC852FB1", "sender": "user", "message_type": "text", "content": "I would like. A appointmenet to talk more in details", "created_at": "2026-05-04T13:23:18.825347", "media_url": null, "media_mime_type": null}, {"id": 23338, "message_id": "bot_3A70070AA517AC852FB1_5108", "sender": "bot", "message_type": "text", "content": "Of course, we can arrange a Zoom call for you to discuss your interests in more detail. Could I have your full name to proceed with the booking?", "created_at": "2026-05-04T13:23:29.997194", "media_url": null, "media_mime_type": null}, {"id": 23339, "message_id": "3AD1CF97375E4EAFEE1E", "sender": "user", "message_type": "text", "content": "Yes my name is amine", "created_at": "2026-05-04T13:23:43.117880", "media_url": null, "media_mime_type": null}, {"id": 23340, "message_id": "bot_3AD1CF97375E4EAFEE1E_8030", "sender": "bot", "message_type": "text", "content": "Thank you, Amine. We have several available slots for a 30-minute Zoom call tomorrow, May 5th. Here are some options:\n\n09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30, 18:00, 18:30.\n\nPlease let me know which time works best for you, and I'll confirm the appointment.", "created_at": "2026-05-04T13:24:00.127548", "media_url": null, "media_mime_type": null}, {"id": 23341, "message_id": "3AA29CC56730BB5E126F", "sender": "user", "message_type": "text", "content": "Emm 16 works for me", "created_at": "2026-05-04T13:24:22.614893", "media_url": null, "media_mime_type": null}, {"id": 23342, "message_id": "bot_3AA29CC56730BB5E126F_1582", "sender": "bot", "message_type": "text", "content": "Your appointment is confirmed for tomorrow, May 5th at 16:00 (BST) for a 30-minute discussion on luxury real estate services. \n\nIf you have any questions or need to reschedule, feel free to reach out. Looking forward to our conversation!", "created_at": "2026-05-04T13:24:35.755506", "media_url": null, "media_mime_type": null}, {"id": 23343, "message_id": "3A23BD259CDF7792D24E", "sender": "user", "message_type": "text", "content": "I want to talk to a human", "created_at": "2026-05-04T13:24:53.276823", "media_url": null, "media_mime_type": null}, {"id": 23344, "message_id": "bot_3A23BD259CDF7792D24E_9899", "sender": "bot", "message_type": "text", "content": "Could you please provide your email address so I can connect you with our advisory team?", "created_at": "2026-05-04T13:25:05.389484", "media_url": null, "media_mime_type": null}, {"id": 23345, "message_id": "3AC58B0C483B92B60407", "sender": "user", "message_type": "text", "content": "Cto@forteunoweb.com", "created_at": "2026-05-04T13:25:21.823273", "media_url": null, "media_mime_type": null}, {"id": 23346, "message_id": "bot_notification_345_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 Human Intervention\n\nCustomer Support Agent : HC Real Estate\nReason : kb_missing: client requests human interaction for detailed discussion\nClient : Amine\nPhone Number: 33766648942\nEmail: Cto@forteunoweb.com", "created_at": "2026-05-04T13:25:29.828783", "media_url": null, "media_mime_type": null}, {"id": 23348, "message_id": "bot_3AC58B0C483B92B60407_8519", "sender": "bot", "message_type": "text", "content": "I've passed your details to our advisory team, Amine. Someone will be in touch with you shortly.", "created_at": "2026-05-04T13:25:33.755417", "media_url": null, "media_mime_type": null}]...
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I've passed your details to our advisory team, I've passed your details to our advisory team, Amine. Someone will be in touch with you shortly....
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[{"id": 23331, "message_id": " [{"id": 23331, "message_id": "3A2FE592816BC23D7FA0", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:22:04.384102", "media_url": null, "media_mime_type": null}, {"id": 23332, "message_id": "bot_3A2FE592816BC23D7FA0_1295", "sender": "bot", "message_type": "text", "content": "Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?", "created_at": "2026-05-04T13:22:16.328617", "media_url": null, "media_mime_type": null}, {"id": 23333, "message_id": "3A5B73C8BE093D4A4630", "sender": "user", "message_type": "text", "content": "What you guys do", "created_at": "2026-05-04T13:22:32.038665", "media_url": null, "media_mime_type": null}, {"id": 23334, "message_id": "bot_3A5B73C8BE093D4A4630_7929", "sender": "bot", "message_type": "text", "content": "Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.\n\nAre you interested in any specific service or property type?", "created_at": "2026-05-04T13:22:52.648418", "media_url": null, "media_mime_type": null}, {"id": 23336, "message_id": "3A70070AA517AC852FB1", "sender": "user", "message_type": "text", "content": "I would like. A appointmenet to talk more in details", "created_at": "2026-05-04T13:23:18.825347", "media_url": null, "media_mime_type": null}, {"id": 23338, "message_id": "bot_3A70070AA517AC852FB1_5108", "sender": "bot", "message_type": "text", "content": "Of course, we can arrange a Zoom call for you to discuss your interests in more detail. Could I have your full name to proceed with the booking?", "created_at": "2026-05-04T13:23:29.997194", "media_url": null, "media_mime_type": null}, {"id": 23339, "message_id": "3AD1CF97375E4EAFEE1E", "sender": "user", "message_type": "text", "content": "Yes my name is amine", "created_at": "2026-05-04T13:23:43.117880", "media_url": null, "media_mime_type": null}, {"id": 23340, "message_id": "bot_3AD1CF97375E4EAFEE1E_8030", "sender": "bot", "message_type": "text", "content": "Thank you, Amine. We have several available slots for a 30-minute Zoom call tomorrow, May 5th. Here are some options:\n\n09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30, 18:00, 18:30.\n\nPlease let me know which time works best for you, and I'll confirm the appointment.", "created_at": "2026-05-04T13:24:00.127548", "media_url": null, "media_mime_type": null}, {"id": 23341, "message_id": "3AA29CC56730BB5E126F", "sender": "user", "message_type": "text", "content": "Emm 16 works for me", "created_at": "2026-05-04T13:24:22.614893", "media_url": null, "media_mime_type": null}, {"id": 23342, "message_id": "bot_3AA29CC56730BB5E126F_1582", "sender": "bot", "message_type": "text", "content": "Your appointment is confirmed for tomorrow, May 5th at 16:00 (BST) for a 30-minute discussion on luxury real estate services. \n\nIf you have any questions or need to reschedule, feel free to reach out. Looking forward to our conversation!", "created_at": "2026-05-04T13:24:35.755506", "media_url": null, "media_mime_type": null}, {"id": 23343, "message_id": "3A23BD259CDF7792D24E", "sender": "user", "message_type": "text", "content": "I want to talk to a human", "created_at": "2026-05-04T13:24:53.276823", "media_url": null, "media_mime_type": null}, {"id": 23344, "message_id": "bot_3A23BD259CDF7792D24E_9899", "sender": "bot", "message_type": "text", "content": "Could you please provide your email address so I can connect you with our advisory team?", "created_at": "2026-05-04T13:25:05.389484", "media_url": null, "media_mime_type": null}]...
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Could you please provide your email address so I c Could you please provide your email address so I can connect you with our advisory team?...
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[{"id": 23330, "message_id": " [{"id": 23330, "message_id": "3AC08B58AAA109BDA971", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:20:02.892905", "media_url": null, "media_mime_type": null}, {"id": 23331, "message_id": "3A2FE592816BC23D7FA0", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:22:04.384102", "media_url": null, "media_mime_type": null}, {"id": 23332, "message_id": "bot_3A2FE592816BC23D7FA0_1295", "sender": "bot", "message_type": "text", "content": "Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?", "created_at": "2026-05-04T13:22:16.328617", "media_url": null, "media_mime_type": null}, {"id": 23333, "message_id": "3A5B73C8BE093D4A4630", "sender": "user", "message_type": "text", "content": "What you guys do", "created_at": "2026-05-04T13:22:32.038665", "media_url": null, "media_mime_type": null}, {"id": 23334, "message_id": "bot_3A5B73C8BE093D4A4630_7929", "sender": "bot", "message_type": "text", "content": "Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.\n\nAre you interested in any specific service or property type?", "created_at": "2026-05-04T13:22:52.648418", "media_url": null, "media_mime_type": null}, {"id": 23336, "message_id": "3A70070AA517AC852FB1", "sender": "user", "message_type": "text", "content": "I would like. A appointmenet to talk more in details", "created_at": "2026-05-04T13:23:18.825347", "media_url": null, "media_mime_type": null}, {"id": 23338, "message_id": "bot_3A70070AA517AC852FB1_5108", "sender": "bot", "message_type": "text", "content": "Of course, we can arrange a Zoom call for you to discuss your interests in more detail. Could I have your full name to proceed with the booking?", "created_at": "2026-05-04T13:23:29.997194", "media_url": null, "media_mime_type": null}, {"id": 23339, "message_id": "3AD1CF97375E4EAFEE1E", "sender": "user", "message_type": "text", "content": "Yes my name is amine", "created_at": "2026-05-04T13:23:43.117880", "media_url": null, "media_mime_type": null}, {"id": 23340, "message_id": "bot_3AD1CF97375E4EAFEE1E_8030", "sender": "bot", "message_type": "text", "content": "Thank you, Amine. We have several available slots for a 30-minute Zoom call tomorrow, May 5th. Here are some options:\n\n09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30, 18:00, 18:30.\n\nPlease let me know which time works best for you, and I'll confirm the appointment.", "created_at": "2026-05-04T13:24:00.127548", "media_url": null, "media_mime_type": null}, {"id": 23341, "message_id": "3AA29CC56730BB5E126F", "sender": "user", "message_type": "text", "content": "Emm 16 works for me", "created_at": "2026-05-04T13:24:22.614893", "media_url": null, "media_mime_type": null}, {"id": 23342, "message_id": "bot_3AA29CC56730BB5E126F_1582", "sender": "bot", "message_type": "text", "content": "Your appointment is confirmed for tomorrow, May 5th at 16:00 (BST) for a 30-minute discussion on luxury real estate services. \n\nIf you have any questions or need to reschedule, feel free to reach out. Looking forward to our conversation!", "created_at": "2026-05-04T13:24:35.755506", "media_url": null, "media_mime_type": null}]...
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Your appointment is confirmed for tomorrow, May 5t Your appointment is confirmed for tomorrow, May 5th at 16:00 (BST) for a 30-minute discussion on luxury real estate services.
If you have any questions or need to reschedule, feel free to reach out. Looking forward to our conversation!...
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[{"id": 23330, "message_id": " [{"id": 23330, "message_id": "3AC08B58AAA109BDA971", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:20:02.892905", "media_url": null, "media_mime_type": null}, {"id": 23331, "message_id": "3A2FE592816BC23D7FA0", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:22:04.384102", "media_url": null, "media_mime_type": null}, {"id": 23332, "message_id": "bot_3A2FE592816BC23D7FA0_1295", "sender": "bot", "message_type": "text", "content": "Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?", "created_at": "2026-05-04T13:22:16.328617", "media_url": null, "media_mime_type": null}, {"id": 23333, "message_id": "3A5B73C8BE093D4A4630", "sender": "user", "message_type": "text", "content": "What you guys do", "created_at": "2026-05-04T13:22:32.038665", "media_url": null, "media_mime_type": null}, {"id": 23334, "message_id": "bot_3A5B73C8BE093D4A4630_7929", "sender": "bot", "message_type": "text", "content": "Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.\n\nAre you interested in any specific service or property type?", "created_at": "2026-05-04T13:22:52.648418", "media_url": null, "media_mime_type": null}, {"id": 23336, "message_id": "3A70070AA517AC852FB1", "sender": "user", "message_type": "text", "content": "I would like. A appointmenet to talk more in details", "created_at": "2026-05-04T13:23:18.825347", "media_url": null, "media_mime_type": null}, {"id": 23338, "message_id": "bot_3A70070AA517AC852FB1_5108", "sender": "bot", "message_type": "text", "content": "Of course, we can arrange a Zoom call for you to discuss your interests in more detail. Could I have your full name to proceed with the booking?", "created_at": "2026-05-04T13:23:29.997194", "media_url": null, "media_mime_type": null}, {"id": 23339, "message_id": "3AD1CF97375E4EAFEE1E", "sender": "user", "message_type": "text", "content": "Yes my name is amine", "created_at": "2026-05-04T13:23:43.117880", "media_url": null, "media_mime_type": null}, {"id": 23340, "message_id": "bot_3AD1CF97375E4EAFEE1E_8030", "sender": "bot", "message_type": "text", "content": "Thank you, Amine. We have several available slots for a 30-minute Zoom call tomorrow, May 5th. Here are some options:\n\n09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30, 18:00, 18:30.\n\nPlease let me know which time works best for you, and I'll confirm the appointment.", "created_at": "2026-05-04T13:24:00.127548", "media_url": null, "media_mime_type": null}]...
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Thank you, Amine. We have several available slots Thank you, Amine. We have several available slots for a 30-minute Zoom call tomorrow, May 5th. Here are some options:
09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30, 18:00, 18:30.
Please let me know which time works best for you, and I'll confirm the appointment....
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[{"id": 23330, "message_id": " [{"id": 23330, "message_id": "3AC08B58AAA109BDA971", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:20:02.892905", "media_url": null, "media_mime_type": null}, {"id": 23331, "message_id": "3A2FE592816BC23D7FA0", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:22:04.384102", "media_url": null, "media_mime_type": null}, {"id": 23332, "message_id": "bot_3A2FE592816BC23D7FA0_1295", "sender": "bot", "message_type": "text", "content": "Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?", "created_at": "2026-05-04T13:22:16.328617", "media_url": null, "media_mime_type": null}, {"id": 23333, "message_id": "3A5B73C8BE093D4A4630", "sender": "user", "message_type": "text", "content": "What you guys do", "created_at": "2026-05-04T13:22:32.038665", "media_url": null, "media_mime_type": null}, {"id": 23334, "message_id": "bot_3A5B73C8BE093D4A4630_7929", "sender": "bot", "message_type": "text", "content": "Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.\n\nAre you interested in any specific service or property type?", "created_at": "2026-05-04T13:22:52.648418", "media_url": null, "media_mime_type": null}, {"id": 23336, "message_id": "3A70070AA517AC852FB1", "sender": "user", "message_type": "text", "content": "I would like. A appointmenet to talk more in details", "created_at": "2026-05-04T13:23:18.825347", "media_url": null, "media_mime_type": null}, {"id": 23338, "message_id": "bot_3A70070AA517AC852FB1_5108", "sender": "bot", "message_type": "text", "content": "Of course, we can arrange a Zoom call for you to discuss your interests in more detail. Could I have your full name to proceed with the booking?", "created_at": "2026-05-04T13:23:29.997194", "media_url": null, "media_mime_type": null}]...
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Of course, we can arrange a Zoom call for you to d Of course, we can arrange a Zoom call for you to discuss your interests in more detail. Could I have your full name to proceed with the booking?...
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[{"id": 23335, "message_id": " [{"id": 23335, "message_id": "3A292B5E6BBDA687B318", "sender": "user", "message_type": "text", "content": "Shokran ❤️", "created_at": "2026-05-04T13:23:12.502175", "media_url": null, "media_mime_type": null}, {"id": 23337, "message_id": "bot_3A292B5E6BBDA687B318_5544", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم ❤️", "created_at": "2026-05-04T13:23:24.700784", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم ❤️
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[{"id": 23330, "message_id": " [{"id": 23330, "message_id": "3AC08B58AAA109BDA971", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:20:02.892905", "media_url": null, "media_mime_type": null}, {"id": 23331, "message_id": "3A2FE592816BC23D7FA0", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:22:04.384102", "media_url": null, "media_mime_type": null}, {"id": 23332, "message_id": "bot_3A2FE592816BC23D7FA0_1295", "sender": "bot", "message_type": "text", "content": "Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?", "created_at": "2026-05-04T13:22:16.328617", "media_url": null, "media_mime_type": null}, {"id": 23333, "message_id": "3A5B73C8BE093D4A4630", "sender": "user", "message_type": "text", "content": "What you guys do", "created_at": "2026-05-04T13:22:32.038665", "media_url": null, "media_mime_type": null}, {"id": 23334, "message_id": "bot_3A5B73C8BE093D4A4630_7929", "sender": "bot", "message_type": "text", "content": "Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.\n\nAre you interested in any specific service or property type?", "created_at": "2026-05-04T13:22:52.648418", "media_url": null, "media_mime_type": null}]...
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Harbor & Crown Real Estate is a luxury real es Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.
Are you interested in any specific service or property type?...
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[{"id": 23330, "message_id": " [{"id": 23330, "message_id": "3AC08B58AAA109BDA971", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:20:02.892905", "media_url": null, "media_mime_type": null}, {"id": 23331, "message_id": "3A2FE592816BC23D7FA0", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:22:04.384102", "media_url": null, "media_mime_type": null}, {"id": 23332, "message_id": "bot_3A2FE592816BC23D7FA0_1295", "sender": "bot", "message_type": "text", "content": "Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?", "created_at": "2026-05-04T13:22:16.328617", "media_url": null, "media_mime_type": null}]...
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Hello. Welcome to Harbor & Crown Real Estate. Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?...
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[{"id": 19678, "message_id": " [{"id": 19678, "message_id": "AC807C4D8AD92C894B928BE1A95744D7", "sender": "user", "message_type": "voice", "content": "[Voice message] The audio is transcribed as follows:\n\n\"Ah, d'accord, safi, safi, safi. Je te comprends, safi, c'est bon.\"", "created_at": "2026-04-27T10:08:12.134933", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5501/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21819, "message_id": "AC86307EFED4C88CC8480D5168FDDB89", "sender": "user", "message_type": "voice", "content": "[Voice message] Certainly! Here is the transcription of the audio in both Arabic script and Latin script, capturing the Moroccan Darija and French code-switching:\n\n### **Arabic Script:**\nالسلام عليكم، كيف نتينا؟ مزيانة؟ لاباس عليك؟ بخير؟ شوف، هاداك اللي لبستو البارح راه دار لي واحد لابس (l'abcès)، دارولي هنا فالسنان التحتانيين، أنا غادي نصورو ليك دابا تو دو سويت (tout de suite).\n\n### **Latin Script (Transcription):**\nAssalamo alaykom, kif ntina? mzyana? labas elik? bikhir? chouf, hadak li lbesto lbarah rah dar li wahed l'abcès, darou li hna f ssnan t-tahtanyin, ana ghadi nsowro lik daba tout de suite.\n\n### **Key Phrases Used:**\n* **Kif ntina?** (How are you? - Northern Moroccan dialect).\n* **L’abcès:** French for \"abscess.\"\n* **Tout de suite:** French for \"immediately/right away.\"", "created_at": "2026-05-01T20:42:57.407715", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6171/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21823, "message_id": "bot_AC86307EFED4C88CC8480D5168FDDB89_794", "sender": "bot", "message_type": "text", "content": "كنعتدر على سماع هاد الخبر 🙏🏻 غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت. إذا بغيتي، صيفطي لينا الصورة ديال المشكل باش الفريق يشوف الحالة بوضوح أكبر.", "created_at": "2026-05-01T20:43:19.633941", "media_url": null, "media_mime_type": null}, {"id": 21824, "message_id": "A5F8E079D2F015FD6527B51BFE61D576", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم مدام سليمة، كفتي؟ لاباس؟ مزيان؟ بخير؟ صافي واخا، صوري لي باش نوريها للدكتور.\n\n**Latin Script (Transcription):**\nAssalamu alaykum Madame Salima, kifti? Labass? Mezian? Bikhir? Safi wakha, sewri li bash nwuriha l-docteur.", "created_at": "2026-05-01T20:43:51.075553", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6172/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21828, "message_id": "AC409F9E287FD042403B73A8FD2B600A", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n\"صافي واخا، شوف ديك اللعيبة، هاداك الجنب عملت لي داك... فهمتي؟ فرعات لي فمي، بالدراع زولتها. وعرفتي ملي زولتها دابا عاملا لي الحريق فوذني، المهم عملت لي لابسّي (l'abcès) تما فديك الجنب، فهمتي كيفاش؟ حفرات لي بزاف. قولو غير باش يعطيني شي دوا باش نقدر نعملو فيها.\"\n\n**Transliteration (Latin script):**\n\"Safi wakha, chouf dik l'3ayba, hadak l'jennb 3amlat li dak... fhamti? Fer'at li fommi, b-dra' zowaltha. W 'refti melli zowaltha daba 'amla li l'hriq f-wedni, l-mohim 'amlat li l'abcès tamma f-dik l'jennb, fhamti kifach? Hafrat li bzzaf. Goulou ghir bach ya'tini chi dwa bach neqder n'amlo fiha.\"", "created_at": "2026-05-01T20:44:26.733452", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6174/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21836, "message_id": "A5A273FD134A878B20B2E23A603DD8A6", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"شوف، قالك حيد داك السوشي ياك، وعمل بومادة د اللتة، خلي اللتة ديالك ترتاح هاد اليومين، حتى نعاودو نعطيوك رانديفو، صافي.\"\n\n**Latin Script (Transcription):**\n\"Shouf, galek hayyed dak souchi yak, w 3mel pomada d letta, khalli letta dyalk tertah had lyomayn, hta n3awdou n3tiwek rendez-vous, safi.\"\n\n**Contextual Translation (for clarity):**\n\"Look, he told you to take out that dental piece (souchi), okay, and apply the gum ointment. Let your gums rest for these two days until we give you another appointment, okay.\"", "created_at": "2026-05-01T20:47:02.667759", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6180/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21837, "message_id": "ACE87150F0C7FC9318A653C7FCCDC0FB", "sender": "user", "message_type": "voice", "content": "[Voice message] صافي وخا، أوكي.\n\n(Safi wakha, okay.)", "created_at": "2026-05-01T20:47:31.946305", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6181/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21842, "message_id": "A54E21659CA32446C00E42AD9EE9790D", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-05-01T20:48:22.452018", "media_url": null, "media_mime_type": null}, {"id": 21850, "message_id": "ACF7C7AE5771A13147175B0F72ED17D8", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n\"السلام عليكم، شوف هاد l'abcès عرفتي راه كاتعطيني الحرق لودني بزاف، والليل هادا وماعرفت كيفاش غادي نخرج نمشي للفارمسي لأنني مايمكنش، واحد الحرق خايب كاع فودني، فـ.. فجهتي من ديك الجيهة.\"", "created_at": "2026-05-01T22:30:51.366329", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6185/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21851, "message_id": "AC4E6893C673EFA6091373EC4148E19B", "sender": "user", "message_type": "voice", "content": "[Voice message] لا، أول مرة كيوقع ليا هايدا، راه ميمكنش، لحمي كلو كيبان ليا من تحت ماشي هو هذاك.", "created_at": "2026-05-01T22:31:02.640771", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6186/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23186, "message_id": "AC62115A5DD6D27C1BAA54E23F302898", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام، كيداير؟ لاباس؟ مزيان؟ لاباس عليك؟ بخير؟ واش باغي شي rendez-vous يشوف ليا هادشي هذا ولا صافي ما كاين مشكل؟ فهمتي؟ ما عنديش مشكل إذا قلتي ليا لا صافي stop، أنا ما عنديش مشكل، فهمتيني؟ حيث كنشوف أنا هادوك اللي عطاوني ما بقاوش خدامين ليا، بعدا التحتاني ماشي الفوقاني، الفوقاني مزيان.\"\n\n**Latin Script (Transcription):**\n\"Salam, kidayr? Labas? Mezian? Labas 3lik? Bikhir? Wash baghi shi rendez-vous yshouf lia hadchi hada wala safi ma kyn mushkil? Fhamti? Ma 3ndich mushkil ila glti lia la safi stop, ana ma 3ndich mushkil, fhamtini? Hit kanchouf ana hadouk li 3tawni ma bqawch khaddamin lia, ba3da tehtani machi l-fouqani, l-fouqani mezian.\"\n\n**Translation (for context):**\n\"Hello, how are you? Good? Are you okay? Fine? Do you want an appointment (rendez-vous) for him to look at this for me, or is there no problem? You understand? I don't have a problem if you tell me 'no, that's it, stop,' I don't have a problem, you understand me? Because I see that those [medications/items] they gave me are no longer working for me, at least the bottom one, not the top one; the top one is fine.\"", "created_at": "2026-05-04T10:37:58.402954", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6509/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23187, "message_id": "bot_AC62115A5DD6D27C1BAA54E23F302898_7404", "sender": "bot", "message_type": "text", "content": "كنعتدر بزاف على هاد الألم والحريق اللي كتحس بيه، خصوصاً إلا كان واصل حتى للودن وكيأثر عليك فالليل. غادي نبلغ الفريق الطبي ديالنا بكل التفاصيل اللي قلتي، وغادي يتواصلوا معكوم في أقرب وقت باش يشوفوا الحالة ديالك ويعطيوك التوجيه المناسب إن شاء الله. إذا بغيتي تزيد شي توضيح أو صورة، صيفطها هنا.", "created_at": "2026-05-04T10:38:55.286925", "media_url": null, "media_mime_type": null}]...
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كنعتدر بزاف على هاد الألم والحريق اللي كتحس بيه، خ كنعتدر بزاف على هاد الألم والحريق اللي كتحس بيه، خصوصاً إلا كان واصل حتى للودن وكيأثر عليك فالليل. غادي نبلغ الفريق الطبي ديالنا بكل التفاصيل اللي قلتي، وغادي يتواصلوا معكوم في أقرب وقت باش يشوفوا الحالة ديالك ويعطيوك التوجيه المناسب إن شاء الله. إذا بغيتي تزيد شي توضيح أو صورة، صيفطها هنا....
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[{"id": 20875, "message_id": " [{"id": 20875, "message_id": "bot_ACE4BA627FA1F331C386845CEA9903EE_1876", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 باش نتأكد من طريقة كتابة الإسم، واخا تكتبوه ليا؟ وأيضا واش الموعد اللي بغيتوه هو نهار كامل متاح، ولا كاين يوم معيّن اللي مناسبكم أكثر؟ وشكراً!", "created_at": "2026-04-29T18:17:35.421552", "media_url": null, "media_mime_type": null}, {"id": 20877, "message_id": "AC88BFC0034CCBA18A41BF4B1F512EF6", "sender": "user", "message_type": "text", "content": "Salma beniounes", "created_at": "2026-04-29T18:20:22.113602", "media_url": null, "media_mime_type": null}, {"id": 20878, "message_id": "bot_AC88BFC0034CCBA18A41BF4B1F512EF6_7390", "sender": "bot", "message_type": "text", "content": "شكراً! 😊 واش الموعد اللي بغيتوه يكون نهار معيّن هاد السيمانة، ولا أي نهار من الربعة حتى الخمسة فالعشية؟ وزيديني من فضلك السبب ديال الزيارة (شنو العلاج أو الفحص اللي محتاجاه سلمى) باش نكمل الطلب ديالكوم.", "created_at": "2026-04-29T18:20:36.465091", "media_url": null, "media_mime_type": null}, {"id": 20881, "message_id": "ACF9302A6212E1D9DC1809AC97F5A416", "sender": "user", "message_type": "text", "content": "يوم الإثنين إن شاء الله", "created_at": "2026-04-29T18:21:05.828557", "media_url": null, "media_mime_type": null}, {"id": 20883, "message_id": "bot_ACF9302A6212E1D9DC1809AC97F5A416_9397", "sender": "bot", "message_type": "text", "content": "واخا شكراً! 😊 باقي خاصني غير نعرف شنو السبب ديال الزيارة لسلمى (شنو العلاج أو الفحص اللي محتاجاه)، باش نكمل الطلب ونبلغ الفريق.", "created_at": "2026-04-29T18:21:20.055712", "media_url": null, "media_mime_type": null}, {"id": 20886, "message_id": "ACD7D1A7D6E457F2FB2D9ABDC6A0E3BC", "sender": "user", "message_type": "text", "content": "سلمى غتكمل علاج ضرس", "created_at": "2026-04-29T18:21:58.601867", "media_url": null, "media_mime_type": null}, {"id": 20891, "message_id": "bot_ACD7D1A7D6E457F2FB2D9ABDC6A0E3BC_2009", "sender": "bot", "message_type": "text", "content": "شكراً بزاف! وصل الطلب ديالكوم، والفريق غادي يتواصلوا معاكم باش يأكدو الموعد ديال سلمى إن شاء الله 🙏🏻\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة.", "created_at": "2026-04-29T18:22:16.920195", "media_url": null, "media_mime_type": null}, {"id": 20892, "message_id": "AC6AA995B16C36608526C05A2E860E29", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-04-29T18:22:38.731568", "media_url": null, "media_mime_type": null}, {"id": 20903, "message_id": "A53523538D722711855B5F8BA28353A6", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic script (as used in Morocco) and Latin script:\n\n### **Arabic Script**\nعليكم، كُنتين مزيانة؟ بخير؟ الصحة لاباس؟ صافي واخا حتى لغدا ونرد عليك، ونشوف الدكتور رياض فوقاش أيكون ونرد عليك.\n\n### **Latin Script (Transcription)**\nAlaykum, kuntine mezyana? Bikher? Seha labas? Safi wakha hta l’ghada w nred elik, w nchouf Docteur Riyad foqach aykoun w nred elik.\n\n***\n\n**Notes on the dialect:**\n* The speaker uses the word **\"Kuntine\"**, which is a specific Northern Moroccan (Chamali) variation for the feminine \"You\" or \"You are.\"\n* **\"nred elik\"** means \"I will get back to you\" or \"I will answer you.\"\n* **\"foqach aykoun\"** means \"when he will be [there/available].\"", "created_at": "2026-04-29T19:06:41.865395", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5934/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20936, "message_id": "ACCB2C97A5E5E0EEA8FE8ADDDD256309", "sender": "user", "message_type": "text", "content": "أك شكرا", "created_at": "2026-04-29T19:53:57.165603", "media_url": null, "media_mime_type": null}, {"id": 23168, "message_id": "ACFF298404E9075C2ED7FE6707510022", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، إييه ختي، مزيانة لاباس عليك؟ ما جاوبتينيش على سلمى وقتاش عندها رانديفو؟", "created_at": "2026-05-04T10:15:05.113668", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6500/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23169, "message_id": "bot_ACFF298404E9075C2ED7FE6707510022_8449", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، شكراً على المتابعة. الطلب ديال سلمى وصل للفريق، وغادي يتواصلوا معاكم إن شاء الله باش يأكدو الموعد ويعطيوكم الوقت النهائي. دير فبالك أن الموعد مزال ما تأكدش — الفريق غادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-05-04T10:15:29.542735", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، شكراً على المتابعة. الطل وعليكم السلام ورحمة الله، شكراً على المتابعة. الطلب ديال سلمى وصل للفريق، وغادي يتواصلوا معاكم إن شاء الله باش يأكدو الموعد ويعطيوكم الوقت النهائي. دير فبالك أن الموعد مزال ما تأكدش — الفريق غادي يتواصلوا بيكوم إن شاء الله 🙏🏻...
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[{"id": 23141, "message_id": " [{"id": 23141, "message_id": "ACF8EC86891A2076028B97C5912B0AF6", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-04T09:47:49.516193", "media_url": null, "media_mime_type": null}, {"id": 23142, "message_id": "bot_ACF8EC86891A2076028B97C5912B0AF6_1840", "sender": "bot", "message_type": "text", "content": "Avec plaisir, bienvenue à vous 🙏🏻", "created_at": "2026-05-04T09:48:01.470966", "media_url": null, "media_mime_type": null}]...
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Avec plaisir, bienvenue à vous 🙏🏻
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[{"id": 19359, "message_id": " [{"id": 19359, "message_id": "3EB0F60CB851DDA4F8B45B", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This image is a digital promotional or confirmation graphic for Tanger Bay Dental Center. The background is a dental clinic setting, blurred out, showing a dental chair and medical equipment. The focus is on a large, cartoon-style anthropomorphic tooth character with a smiling face, eyebrows, and expressive eyes. The tooth is holding a notepad with a large green checkmark and giving a thumbs-up gesture. There are two overlayed text banners at the top: one with the phrase 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and a green checkmark, and another saying 'CHEZ TANGER BAY DENTAL CENTER.' The clinic's logo, which features a stylized tooth and the name 'Tanger Bay Dental Center,' is also present at the top center. The overall color scheme is light and inviting, with blue and white tones.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"per\n\nUser message context: Salut *FTOUH EL GHAMMAT Yahya*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *lundi 27 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-25T23:02:33.037642", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5423/download", "media_mime_type": "image/jpeg"}, {"id": 19591, "message_id": "3EB0FFD80AD95080BEBE76", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*FTOUH EL GHAMMAT Yahya*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *lundi 27 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 27 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-27T08:48:36.441252", "media_url": null, "media_mime_type": null}, {"id": 19592, "message_id": "3EB092C27D1E2531BFF75E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*FTOUH EL GHAMMAT Yahya*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *lundi 27 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 27 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-27T08:48:58.750775", "media_url": null, "media_mime_type": null}, {"id": 19608, "message_id": "3EB0A573740AD578328474", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*FTOUH EL GHAMMAT Yahya*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *lundi 27 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 27 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-27T09:07:04.831912", "media_url": null, "media_mime_type": null}, {"id": 23116, "message_id": "3AC67C66AEED94447F46", "sender": "user", "message_type": "text", "content": "Benjour cv koulchi bikhir. Malheureusement man9darch nji lyouma n rendez-vous lidert ne9dar n2ajlo hta tnin jay?", "created_at": "2026-05-04T08:57:52.830912", "media_url": null, "media_mime_type": null}, {"id": 23120, "message_id": "bot_3AC67C66AEED94447F46_1916", "sender": "bot", "message_type": "text", "content": "Bonjour Yahya, pas de souci ! J’ai transmis votre demande de report pour lundi prochain à l’équipe, ils vont vous recontacter pour confirmer la nouvelle date.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-05-04T08:58:12.835969", "media_url": null, "media_mime_type": null}]...
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Bonjour Yahya, pas de souci ! J’ai transmis votre Bonjour Yahya, pas de souci ! J’ai transmis votre demande de report pour lundi prochain à l’équipe, ils vont vous recontacter pour confirmer la nouvelle date.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 23100, "message_id": " [{"id": 23100, "message_id": "3A085E04C86E85417864", "sender": "user", "message_type": "text", "content": "Salam, 3andkom placa disponible 3eda f sba7 l nettoyage? Shokran.", "created_at": "2026-05-04T07:32:31.088896", "media_url": null, "media_mime_type": null}, {"id": 23101, "message_id": "A58F2E542A29526F53114DE63597CF7C", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-04T07:32:33.368499", "media_url": null, "media_mime_type": null}, {"id": 23102, "message_id": "bot_3A085E04C86E85417864_3755", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’information, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-05-04T07:32:44.917678", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’information, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !...
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[{"id": 21857, "message_id": " [{"id": 21857, "message_id": "meta_echo_104150672696890_wamid.HBgLMTcwNzI4NzcyODYVAgARGBQyQURFMEQwNTA0ODA1NTdDNjhENgA=", "sender": "bot", "message_type": "text", "content": "JOR5801109F2401128", "created_at": "2026-05-02T02:52:33.961549", "media_url": null, "media_mime_type": null}, {"id": 21858, "message_id": "meta_echo_104150672696890_wamid.HBgLMTcwNzI4NzcyODYVAgARGBQyQTg3MTQwMDUzRTMzNzlDMTlBQQA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-02T03:32:37.053909", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/6192/download", "media_mime_type": "application/pdf"}, {"id": 21859, "message_id": "meta_echo_104150672696890_wamid.HBgLMTcwNzI4NzcyODYVAgARGBYzRUIwNERCNUE3QkYzM0M3NTY1Rjc3AA==", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-02T03:53:15.328434", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/6193/download", "media_mime_type": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"}, {"id": 21860, "message_id": "meta_echo_104150672696890_wamid.HBgLMTcwNzI4NzcyODYVAgARGBQyQUE2QkVFNkE5NzJENUYwQjAyMQA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-02T03:55:01.456866", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/6194/download", "media_mime_type": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"}, {"id": 21861, "message_id": "meta_echo_104150672696890_wamid.HBgLMTcwNzI4NzcyODYVAgARGBQyQTY3NTJEQTcxNDRGOEQ3QTQwQgA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-02T03:55:01.739933", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/6195/download", "media_mime_type": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"}, {"id": 21862, "message_id": "meta_echo_104150672696890_wamid.HBgLMTcwNzI4NzcyODYVAgARGBYzRUIwQkNFRjM2MEM1N0QwN0QwMzk3AA==", "sender": "bot", "message_type": "text", "content": "https://us06web.zoom.us/j/86423592672?pwd=wCxPTaT3LX8WbaaobV9RbW4BrZp7da.1", "created_at": "2026-05-02T05:46:55.567527", "media_url": null, "media_mime_type": null}, {"id": 22362, "message_id": "meta_echo_104150672696890_wamid.HBgLMTcwNzI4NzcyODYVAgARGBYzRUIwREVGQkZGMDBGQTc4ODQ4MDEzAA==", "sender": "bot", "message_type": "text", "content": "https://us06web.zoom.us/j/88583231303?pwd=p0MJaGS7HlCB8NoW4n380Vcr6JvHfv.1", "created_at": "2026-05-02T18:43:38.624577", "media_url": null, "media_mime_type": null}, {"id": 22363, "message_id": "meta_104150672696890_wamid.HBgLMTcwNzI4NzcyODYVAgASGBQzQTIzQTRBRDkzMUQ1MzAxNDdBRQA=", "sender": "user", "message_type": "image", "content": "[Image analysis] This looks like a family book issued in Jordan 📄 What would you like to know — pricing, turnaround, or something else?", "created_at": "2026-05-02T18:51:12.904345", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/6392/download", "media_mime_type": "image/jpeg"}, {"id": 22489, "message_id": "meta_echo_104150672696890_wamid.HBgLMTcwNzI4NzcyODYVAgARGBQyQTE3NzZFMjlCODZFQTBDMkNEQQA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] This looks like a document written in Arabic. What would you like to know — pricing, turnaround, or something else?", "created_at": "2026-05-02T23:26:01.842523", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/6415/download", "media_mime_type": "image/jpeg"}, {"id": 22490, "message_id": "meta_104150672696890_wamid.HBgLMTcwNzI4NzcyODYVAgASGBQ0QUVDREUwQkZBQTA4NDVCQTQ2MQA=", "sender": "user", "message_type": "document", "content": "", "created_at": "2026-05-02T23:29:10.972789", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/6416/download", "media_mime_type": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"}, {"id": 23096, "message_id": "meta_104150672696890_wamid.HBgLMTcwNzI4NzcyODYVAgASGBQ0QThDNkI4MEMwRDkwNTc4QzA3NgA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: Could you tell me what you need help with? I'm here to assist with certified translations 😊\n\nUser message context: Could you tell me what you need help with? I'm here to assist with certified translations 😊", "created_at": "2026-05-04T02:07:08.645588", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/6479/download", "media_mime_type": "image/jpeg"}, {"id": 23097, "message_id": "bot_meta_104150672696890_wamid.HBgLMTcwNzI4NzcyODYVAgASGBQ0QThDNkI4MEMwRDkwNTc4QzA3NgA=_7144", "sender": "bot", "message_type": "text", "content": "If you need information about translating a family book issued in Jordan, such as pricing or turnaround time, please let me know. I'm here to assist with any questions you might have regarding certified translations 😊", "created_at": "2026-05-04T02:07:58.096729", "media_url": null, "media_mime_type": null}]...
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If you need information about translating a family If you need information about translating a family book issued in Jordan, such as pricing or turnaround time, please let me know. I'm here to assist with any questions you might have regarding certified translations 😊...
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[{"id": 22364, "message_id": " [{"id": 22364, "message_id": "meta_echo_104150672696890_wamid.HBgLMTcxNDc0OTQ1NTYVAgARGBQyQUFCMkRDMEVEQzU4MkM2MUJCOAA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] This looks like a family book document from Jordan 📄 What would you like to know — pricing, turnaround, or something else?", "created_at": "2026-05-02T18:51:29.248467", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/6393/download", "media_mime_type": "image/jpeg"}, {"id": 23093, "message_id": "meta_104150672696890_wamid.HBgLMTcxNDc0OTQ1NTYVAgASGBQzQTcxRjI0NzJGOUZEODY4RkU0OAA=", "sender": "user", "message_type": "text", "content": "Test", "created_at": "2026-05-04T00:21:22.991686", "media_url": null, "media_mime_type": null}, {"id": 23094, "message_id": "bot_meta_104150672696890_wamid.HBgLMTcxNDc0OTQ1NTYVAgASGBQzQTcxRjI0NzJGOUZEODY4RkU0OAA=_3724", "sender": "bot", "message_type": "text", "content": "Hello! If you need information about translating a family book document from Jordan, please let me know what specific details you're interested in, such as pricing, turnaround time, or any other aspect.", "created_at": "2026-05-04T00:21:38.043873", "media_url": null, "media_mime_type": null}]...
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Hello! If you need information about translating a Hello! If you need information about translating a family book document from Jordan, please let me know what specific details you're interested in, such as pricing, turnaround time, or any other aspect....
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[{"id": 23086, "message_id": " [{"id": 23086, "message_id": "2AE1AF25436BE7FAFEDF", "sender": "user", "message_type": "text", "content": "Hi there", "created_at": "2026-05-03T23:26:02.941667", "media_url": null, "media_mime_type": null}, {"id": 23087, "message_id": "A520D7AEF8B6B1665A6893647435FFCF", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T23:26:06.414065", "media_url": null, "media_mime_type": null}, {"id": 23088, "message_id": "2ADBCF30BDEEEADE372F", "sender": "user", "message_type": "text", "content": "Do you speak English?", "created_at": "2026-05-03T23:26:13.749379", "media_url": null, "media_mime_type": null}, {"id": 23089, "message_id": "bot_2ADBCF30BDEEEADE372F_3070", "sender": "bot", "message_type": "text", "content": "Hello 😊 Yes, I speak English. How can I help you today?", "created_at": "2026-05-03T23:26:21.141175", "media_url": null, "media_mime_type": null}, {"id": 23090, "message_id": "2AF0928D34A6F652F167", "sender": "user", "message_type": "text", "content": "Hi I’m here in Tanger for a holiday", "created_at": "2026-05-03T23:26:47.541730", "media_url": null, "media_mime_type": null}, {"id": 23091, "message_id": "2A7FB0CB4F1023A2A3F1", "sender": "user", "message_type": "text", "content": "Can I find out what the prices for teeth whitening is", "created_at": "2026-05-03T23:26:56.872079", "media_url": null, "media_mime_type": null}, {"id": 23092, "message_id": "bot_2A7FB0CB4F1023A2A3F1_8266", "sender": "bot", "message_type": "text", "content": "For professional teeth whitening at Centre Dentaire Tanger Bay, the price starts from 5000DH for the treatment with trays and lamp. If you’d like more details or want to book a consultation during your stay, just let me know!", "created_at": "2026-05-03T23:27:13.534947", "media_url": null, "media_mime_type": null}]...
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For professional teeth whitening at Centre Dentair For professional teeth whitening at Centre Dentaire Tanger Bay, the price starts from 5000DH for the treatment with trays and lamp. If you’d like more details or want to book a consultation during your stay, just let me know!...
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[{"id": 23086, "message_id": " [{"id": 23086, "message_id": "2AE1AF25436BE7FAFEDF", "sender": "user", "message_type": "text", "content": "Hi there", "created_at": "2026-05-03T23:26:02.941667", "media_url": null, "media_mime_type": null}, {"id": 23087, "message_id": "A520D7AEF8B6B1665A6893647435FFCF", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T23:26:06.414065", "media_url": null, "media_mime_type": null}, {"id": 23088, "message_id": "2ADBCF30BDEEEADE372F", "sender": "user", "message_type": "text", "content": "Do you speak English?", "created_at": "2026-05-03T23:26:13.749379", "media_url": null, "media_mime_type": null}, {"id": 23089, "message_id": "bot_2ADBCF30BDEEEADE372F_3070", "sender": "bot", "message_type": "text", "content": "Hello 😊 Yes, I speak English. How can I help you today?", "created_at": "2026-05-03T23:26:21.141175", "media_url": null, "media_mime_type": null}]...
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Hello 😊 Yes, I speak English. How can I help you t Hello 😊 Yes, I speak English. How can I help you today?...
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[{"id": 21346, "message_id": " [{"id": 21346, "message_id": "A5F543C18C76E71059836A609F49CF4A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-30T14:59:48.999049", "media_url": null, "media_mime_type": null}, {"id": 21347, "message_id": "AC93445D8AC5BC60C7966DB7CDE910AE", "sender": "user", "message_type": "text", "content": "bonjour", "created_at": "2026-04-30T14:59:56.176795", "media_url": null, "media_mime_type": null}, {"id": 21348, "message_id": "bot_AC93445D8AC5BC60C7966DB7CDE910AE_6448", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?", "created_at": "2026-04-30T15:00:09.879151", "media_url": null, "media_mime_type": null}, {"id": 21351, "message_id": "ACBB201B56AE2B8ACA10FA3BBFF75D1E", "sender": "user", "message_type": "text", "content": "3afak bghit n3rf consultation ch7al?", "created_at": "2026-04-30T15:00:34.133613", "media_url": null, "media_mime_type": null}, {"id": 21352, "message_id": "bot_ACBB201B56AE2B8ACA10FA3BBFF75D1E_6624", "sender": "bot", "message_type": "text", "content": "consultation عندنا بـ 200DH 😊 واش بغيتو شي موعد؟", "created_at": "2026-04-30T15:00:46.565404", "media_url": null, "media_mime_type": null}, {"id": 21354, "message_id": "ACFD0B8857FC2A8717227B76510F8D90", "sender": "user", "message_type": "text", "content": "radio ?", "created_at": "2026-04-30T15:01:08.817876", "media_url": null, "media_mime_type": null}, {"id": 21355, "message_id": "bot_ACFD0B8857FC2A8717227B76510F8D90_2869", "sender": "bot", "message_type": "text", "content": "radio panoramique عندنا بـ 200DH 😊 واش بغيتو شي موعد؟", "created_at": "2026-04-30T15:01:21.131002", "media_url": null, "media_mime_type": null}, {"id": 23079, "message_id": "ACE6DD6116A78F365E125D1DF8AAEDD9", "sender": "user", "message_type": "text", "content": "slm", "created_at": "2026-05-03T22:15:59.820897", "media_url": null, "media_mime_type": null}, {"id": 23080, "message_id": "bot_ACE6DD6116A78F365E125D1DF8AAEDD9_5041", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 كيفاش نقدر نعاونكوم اليوم؟", "created_at": "2026-05-03T22:16:14.050025", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 كيفاش نقدر نعاونكوم الي وعليكم السلام ورحمة الله 😊 كيفاش نقدر نعاونكوم اليوم؟...
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[{"id": 21311, "message_id": " [{"id": 21311, "message_id": "3EB0DEF7EBFEC21136347F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*TAILOR Mm*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *lundi 04 mai 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*TAILOR*\r\nلديكم موعد مع ** يوم *الأثنين 4 ماي 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-30T13:38:04.488579", "media_url": null, "media_mime_type": null}, {"id": 21319, "message_id": "ACADDE2EA4B038093713447B0374FF4B", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-30T13:41:22.498510", "media_url": null, "media_mime_type": null}, {"id": 23065, "message_id": "AC9E8021E20895F3E5CAC89E2B65B12C", "sender": "user", "message_type": "text", "content": "Hello, I'm sorry to do this so late but i need to cancel my appointment for tomorrow and reschedule. I'm currently sick", "created_at": "2026-05-03T19:58:55.806173", "media_url": null, "media_mime_type": null}, {"id": 23069, "message_id": "bot_AC9E8021E20895F3E5CAC89E2B65B12C_4388", "sender": "bot", "message_type": "text", "content": "Thank you for letting us know. I've forwarded your cancellation and rescheduling request to the team—they will contact you soon to arrange a new appointment. Wishing you a speedy recovery!", "created_at": "2026-05-03T19:59:09.222922", "media_url": null, "media_mime_type": null}]...
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Thank you for letting us know. I've forwarded Thank you for letting us know. I've forwarded your cancellation and rescheduling request to the team—they will contact you soon to arrange a new appointment. Wishing you a speedy recovery!...
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[{"id": 23037, "message_id": " [{"id": 23037, "message_id": "3EB0E84852B03546330D45", "sender": "user", "message_type": "text", "content": "Bonjour, vous avez une page sur Instagram ou Facebook?", "created_at": "2026-05-03T16:56:52.206343", "media_url": null, "media_mime_type": null}, {"id": 23038, "message_id": "A541FE34DE04B0788F32BA6D9F8654C6", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T16:56:56.310339", "media_url": null, "media_mime_type": null}, {"id": 23039, "message_id": "bot_3EB0E84852B03546330D45_4257", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-05-03T16:57:05.536524", "media_url": null, "media_mime_type": null}, {"id": 23056, "message_id": "3A58B1BEEC082542229E", "sender": "user", "message_type": "text", "content": "Bonjour, vous avez une page sur Instagram ou Facebook?", "created_at": "2026-05-03T19:17:37.893337", "media_url": null, "media_mime_type": null}, {"id": 23057, "message_id": "bot_3A58B1BEEC082542229E_2529", "sender": "bot", "message_type": "text", "content": "Oui bien sûr 😊 Vous pouvez retrouver les photos avant/après et toutes nos actualités sur Instagram : @drboutaib. \nPour Facebook, notre site web contient aussi toutes les informations utiles : https://tangerbay.ma\n\nEst-ce que vous souhaitez plus de détails sur un service en particulier ?", "created_at": "2026-05-03T19:17:51.135213", "media_url": null, "media_mime_type": null}, {"id": 23058, "message_id": "3A6CFA40DF434F149AB4", "sender": "user", "message_type": "text", "content": "Si vous êtes intéressés, on peut vous aider à créer plus de caroussels pour augmenter plus votre visibilité et fidéliser vos clients", "created_at": "2026-05-03T19:20:33.940750", "media_url": null, "media_mime_type": null}, {"id": 23059, "message_id": "bot_3A6CFA40DF434F149AB4_5005", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre proposition ! Je vais transmettre votre offre à l’équipe du Centre Dentaire Tanger Bay afin qu’ils puissent vous recontacter si besoin إن شاء الله 🙏🏻\n\nEst-ce que je peux avoir votre nom complet pour que l’équipe puisse vous identifier facilement ?", "created_at": "2026-05-03T19:20:46.044653", "media_url": null, "media_mime_type": null}, {"id": 23060, "message_id": "3A9A85498B1F49919D70", "sender": "user", "message_type": "text", "content": "Merci pour collaboration, mon nom est adam enna 👍 ravi d’échanger plus prochainement", "created_at": "2026-05-03T19:21:56.046084", "media_url": null, "media_mime_type": null}, {"id": 23061, "message_id": "bot_3A9A85498B1F49919D70_2249", "sender": "bot", "message_type": "text", "content": "Merci Adam Enna pour votre retour et votre disponibilité 😊 L’équipe prendra contact avec vous si besoin. Bonne journée et au plaisir d’échanger à nouveau !", "created_at": "2026-05-03T19:22:07.163419", "media_url": null, "media_mime_type": null}]...
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Merci Adam Enna pour votre retour et votre disponi Merci Adam Enna pour votre retour et votre disponibilité 😊 L’équipe prendra contact avec vous si besoin. Bonne journée et au plaisir d’échanger à nouveau !...
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[{"id": 23037, "message_id": " [{"id": 23037, "message_id": "3EB0E84852B03546330D45", "sender": "user", "message_type": "text", "content": "Bonjour, vous avez une page sur Instagram ou Facebook?", "created_at": "2026-05-03T16:56:52.206343", "media_url": null, "media_mime_type": null}, {"id": 23038, "message_id": "A541FE34DE04B0788F32BA6D9F8654C6", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T16:56:56.310339", "media_url": null, "media_mime_type": null}, {"id": 23039, "message_id": "bot_3EB0E84852B03546330D45_4257", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-05-03T16:57:05.536524", "media_url": null, "media_mime_type": null}, {"id": 23056, "message_id": "3A58B1BEEC082542229E", "sender": "user", "message_type": "text", "content": "Bonjour, vous avez une page sur Instagram ou Facebook?", "created_at": "2026-05-03T19:17:37.893337", "media_url": null, "media_mime_type": null}, {"id": 23057, "message_id": "bot_3A58B1BEEC082542229E_2529", "sender": "bot", "message_type": "text", "content": "Oui bien sûr 😊 Vous pouvez retrouver les photos avant/après et toutes nos actualités sur Instagram : @drboutaib. \nPour Facebook, notre site web contient aussi toutes les informations utiles : https://tangerbay.ma\n\nEst-ce que vous souhaitez plus de détails sur un service en particulier ?", "created_at": "2026-05-03T19:17:51.135213", "media_url": null, "media_mime_type": null}, {"id": 23058, "message_id": "3A6CFA40DF434F149AB4", "sender": "user", "message_type": "text", "content": "Si vous êtes intéressés, on peut vous aider à créer plus de caroussels pour augmenter plus votre visibilité et fidéliser vos clients", "created_at": "2026-05-03T19:20:33.940750", "media_url": null, "media_mime_type": null}, {"id": 23059, "message_id": "bot_3A6CFA40DF434F149AB4_5005", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre proposition ! Je vais transmettre votre offre à l’équipe du Centre Dentaire Tanger Bay afin qu’ils puissent vous recontacter si besoin إن شاء الله 🙏🏻\n\nEst-ce que je peux avoir votre nom complet pour que l’équipe puisse vous identifier facilement ?", "created_at": "2026-05-03T19:20:46.044653", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre proposition ! Je vais tr Merci beaucoup pour votre proposition ! Je vais transmettre votre offre à l’équipe du Centre Dentaire Tanger Bay afin qu’ils puissent vous recontacter si besoin إن شاء الله 🙏🏻
Est-ce que je peux avoir votre nom complet pour que l’équipe puisse vous identifier facilement ?...
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[{"id": 23037, "message_id": " [{"id": 23037, "message_id": "3EB0E84852B03546330D45", "sender": "user", "message_type": "text", "content": "Bonjour, vous avez une page sur Instagram ou Facebook?", "created_at": "2026-05-03T16:56:52.206343", "media_url": null, "media_mime_type": null}, {"id": 23038, "message_id": "A541FE34DE04B0788F32BA6D9F8654C6", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T16:56:56.310339", "media_url": null, "media_mime_type": null}, {"id": 23039, "message_id": "bot_3EB0E84852B03546330D45_4257", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-05-03T16:57:05.536524", "media_url": null, "media_mime_type": null}, {"id": 23056, "message_id": "3A58B1BEEC082542229E", "sender": "user", "message_type": "text", "content": "Bonjour, vous avez une page sur Instagram ou Facebook?", "created_at": "2026-05-03T19:17:37.893337", "media_url": null, "media_mime_type": null}, {"id": 23057, "message_id": "bot_3A58B1BEEC082542229E_2529", "sender": "bot", "message_type": "text", "content": "Oui bien sûr 😊 Vous pouvez retrouver les photos avant/après et toutes nos actualités sur Instagram : @drboutaib. \nPour Facebook, notre site web contient aussi toutes les informations utiles : https://tangerbay.ma\n\nEst-ce que vous souhaitez plus de détails sur un service en particulier ?", "created_at": "2026-05-03T19:17:51.135213", "media_url": null, "media_mime_type": null}]...
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Oui bien sûr 😊 Vous pouvez retrouver les photos av Oui bien sûr 😊 Vous pouvez retrouver les photos avant/après et toutes nos actualités sur Instagram : @drboutaib.
Pour Facebook, notre site web contient aussi toutes les informations utiles : https://tangerbay.ma
Est-ce que vous souhaitez plus de détails sur un service en particulier ?...
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[{"id": 23050, "message_id": " [{"id": 23050, "message_id": "3A03A129D6D336A0B064", "sender": "user", "message_type": "text", "content": "Merci de bien vouloir reporter le rendez-vous de demain pour des raisons personnelles à mercredi \nCordialement", "created_at": "2026-05-03T19:07:20.087791", "media_url": null, "media_mime_type": null}, {"id": 23054, "message_id": "bot_3A03A129D6D336A0B064_6089", "sender": "bot", "message_type": "text", "content": "Merci pour l'information. La demande de report à mercredi a bien été transmise à l'équipe, ils vont vous recontacter pour confirmer le nouveau rendez-vous إن شاء الله.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-05-03T19:07:36.049258", "media_url": null, "media_mime_type": null}]...
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Merci pour l'information. La demande de report Merci pour l'information. La demande de report à mercredi a bien été transmise à l'équipe, ils vont vous recontacter pour confirmer le nouveau rendez-vous إن شاء الله.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 23037, "message_id": " [{"id": 23037, "message_id": "3EB0E84852B03546330D45", "sender": "user", "message_type": "text", "content": "Bonjour, vous avez une page sur Instagram ou Facebook?", "created_at": "2026-05-03T16:56:52.206343", "media_url": null, "media_mime_type": null}, {"id": 23038, "message_id": "A541FE34DE04B0788F32BA6D9F8654C6", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T16:56:56.310339", "media_url": null, "media_mime_type": null}, {"id": 23039, "message_id": "bot_3EB0E84852B03546330D45_4257", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-05-03T16:57:05.536524", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊...
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[{"id": 23018, "message_id": " [{"id": 23018, "message_id": "AC6A5EE9B15955DE3DED2DE8E99B75CB", "sender": "user", "message_type": "text", "content": "Salut, tu es ouvert aujourd'hui ?", "created_at": "2026-05-03T16:10:43.445411", "media_url": null, "media_mime_type": null}, {"id": 23019, "message_id": "A5AA04A0216626D913049F318DAC332B", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T16:10:44.554516", "media_url": null, "media_mime_type": null}, {"id": 23020, "message_id": "bot_AC6A5EE9B15955DE3DED2DE8E99B75CB_7012", "sender": "bot", "message_type": "text", "content": "مرحبا الله أودي وشكرا على التواصل ديالكوم معنا 😊 واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟", "created_at": "2026-05-03T16:10:55.826795", "media_url": null, "media_mime_type": null}, {"id": 23021, "message_id": "ACB95E3038FF134ED8F21871C68AF650", "sender": "user", "message_type": "text", "content": "Do you speak English?", "created_at": "2026-05-03T16:11:20.804100", "media_url": null, "media_mime_type": null}, {"id": 23022, "message_id": "bot_ACB95E3038FF134ED8F21871C68AF650_3979", "sender": "bot", "message_type": "text", "content": "Yes, I speak English 😊 How can I help you today?", "created_at": "2026-05-03T16:11:32.730942", "media_url": null, "media_mime_type": null}, {"id": 23023, "message_id": "ACE9F56C383C1E7AC1DC9FB006DEE4DC", "sender": "user", "message_type": "text", "content": "While I was eating something on Friday a filling came out of my tooth. Would it be possible to see someone later today?", "created_at": "2026-05-03T16:12:16.024205", "media_url": null, "media_mime_type": null}, {"id": 23024, "message_id": "AC606D5B33E2E969536D3C9AA5FB9AFD", "sender": "user", "message_type": "text", "content": "And how much does it cost?", "created_at": "2026-05-03T16:12:24.939917", "media_url": null, "media_mime_type": null}, {"id": 23028, "message_id": "bot_AC606D5B33E2E969536D3C9AA5FB9AFD_6610", "sender": "bot", "message_type": "text", "content": "Thank you for your message. I will forward your request to our team right away so they can check availability for today and provide you with the price details.\n\nOur team will contact you as soon as possible إن شاء الله 🙏🏻", "created_at": "2026-05-03T16:12:36.016245", "media_url": null, "media_mime_type": null}]...
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Thank you for your message. I will forward your re Thank you for your message. I will forward your request to our team right away so they can check availability for today and provide you with the price details.
Our team will contact you as soon as possible إن شاء الله 🙏🏻...
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[{"id": 23018, "message_id": " [{"id": 23018, "message_id": "AC6A5EE9B15955DE3DED2DE8E99B75CB", "sender": "user", "message_type": "text", "content": "Salut, tu es ouvert aujourd'hui ?", "created_at": "2026-05-03T16:10:43.445411", "media_url": null, "media_mime_type": null}, {"id": 23019, "message_id": "A5AA04A0216626D913049F318DAC332B", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T16:10:44.554516", "media_url": null, "media_mime_type": null}, {"id": 23020, "message_id": "bot_AC6A5EE9B15955DE3DED2DE8E99B75CB_7012", "sender": "bot", "message_type": "text", "content": "مرحبا الله أودي وشكرا على التواصل ديالكوم معنا 😊 واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟", "created_at": "2026-05-03T16:10:55.826795", "media_url": null, "media_mime_type": null}, {"id": 23021, "message_id": "ACB95E3038FF134ED8F21871C68AF650", "sender": "user", "message_type": "text", "content": "Do you speak English?", "created_at": "2026-05-03T16:11:20.804100", "media_url": null, "media_mime_type": null}, {"id": 23022, "message_id": "bot_ACB95E3038FF134ED8F21871C68AF650_3979", "sender": "bot", "message_type": "text", "content": "Yes, I speak English 😊 How can I help you today?", "created_at": "2026-05-03T16:11:32.730942", "media_url": null, "media_mime_type": null}]...
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Yes, I speak English 😊 How can I help you today?
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[{"id": 23018, "message_id": " [{"id": 23018, "message_id": "AC6A5EE9B15955DE3DED2DE8E99B75CB", "sender": "user", "message_type": "text", "content": "Salut, tu es ouvert aujourd'hui ?", "created_at": "2026-05-03T16:10:43.445411", "media_url": null, "media_mime_type": null}, {"id": 23019, "message_id": "A5AA04A0216626D913049F318DAC332B", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T16:10:44.554516", "media_url": null, "media_mime_type": null}, {"id": 23020, "message_id": "bot_AC6A5EE9B15955DE3DED2DE8E99B75CB_7012", "sender": "bot", "message_type": "text", "content": "مرحبا الله أودي وشكرا على التواصل ديالكوم معنا 😊 واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟", "created_at": "2026-05-03T16:10:55.826795", "media_url": null, "media_mime_type": null}]...
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مرحبا الله أودي وشكرا على التواصل ديالكوم معنا 😊 و مرحبا الله أودي وشكرا على التواصل ديالكوم معنا 😊 واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟...
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[{"id": 22055, "message_id": " [{"id": 22055, "message_id": "A5262EBBF48A215636A66B19AE96EFB9", "sender": "user", "message_type": "voice", "content": "[Voice message] وعليكم السلام ورحمة الله وبركاته، الحمد لله بخير شكرا بارك الله فيك، الله يجازيكم بخير. لا صبحت الحمد لله زال الألم قليلاً ماشي شوية ولكن مازال شويش، شويش مازال موجود ولكن الحمد لله دابا الحمد لله نتحمل. شوفو نتوما قال لي الطبيب وقيلا الثلاثاء ولا الأربعاء وأنا الصراحة بغيت، بغيت شي موعد يكون في يوم الاثنين ولا يوم الأحد ولا يوم أقرب، كل ما كان أقرب كان أفضل ولكن الطبيب قال لي حسب المصلحة قالك أفضل ليك تكون شوية يكون هاد المكان شوية يعني هاد المكان السن خصو يكتر شوية كتر من يومين ولا تلت أيام ديال ليزونتي بيوتيك (les antibiotiques) هكاك هكا قالي والله أعلم، فنتوما شوفو واش تقتضي المصلحة نبقاو كتر حسن ولا نديرو شي غوندي فو (rendez-vous) دغيا ولا.. المهم شكراً.", "created_at": "2026-05-02T10:07:52.019542", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6258/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22057, "message_id": "A5588BD54C92B1F3CC5868CCB2F8ABED", "sender": "user", "message_type": "voice", "content": "[Voice message] لحقاش أنا ما خدامش فهاد الساعة، عندي الوقت، عندي نقدر أي... نقدر أي موعد نجي إن شاء الله، غير الصباح نجتنبوا الصباح، لحقاش في الصباح مازال ناعس شوية، شوف من الساعة حداشر هكاك حتى لليل.", "created_at": "2026-05-02T10:09:06.550408", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6259/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22059, "message_id": "A5BECEE6D62F24E925925CEE982A1D17", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"صباح الخير، كيتينا مزيانة بخير؟ الصحة لاباس؟ مدام عملات لك traitement canalaire دونك خاصك سيمانة وترجعي. دونك غاندير لك rendez-vous نهار الجمعة إن شاء الله، 8 ف الشهر ف العشية، صافي؟ باش يكمل لك الدكتور. قولي لي وقتاش تكون ف العشية، أشمن ساعة بغيتي تجي؟ المهم التلاتة لفوق.\"\n\n**Transcription in Latin script (Darija/French):**\n\"Sbah lkhir, kitina mzyana bikhir? Seha labas? Madame amlat lek traitement canalaire, donc khassek simana w terji. Donc ghandir lek rendez-vous nhar ljomoa insha'Allah, 8 f chhar f l'achiya, safi? Bach ikemmel lek docteur. Goli lya waqtach tkon f l'achiya, achmen saa bghiti tji? Lmohim tlata l-fowq.\"", "created_at": "2026-05-02T10:09:50.464073", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6261/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22062, "message_id": "A531267640794668FB3A5434F1DF61AA", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio in Moroccan Darija:\n\nآه، يوم الجمعة متأخر شوية، و... كعارفة يوم الجمعة نكونوا مشغولين، عندنا صلاة الجمعة، عندنا... شوفي، تقدري يوم الخميس ولا الأربعاء، ممكن.", "created_at": "2026-05-02T10:11:29.371378", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6262/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22063, "message_id": "A5E6E52704256FBBD44239D8EB5A76DE", "sender": "user", "message_type": "voice", "content": "[Voice message] و نهار الخميس، نهار الخميس حسن إن شاء الله.", "created_at": "2026-05-02T10:12:57.105147", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6263/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22064, "message_id": "A5B11B67492F65CC0733BBCD20640666", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو التفريغ النصي للمقطع الصوتي:\n\n\"**صباح الخير، اليوم الخميس، أنا نسيت نصيفت ليك ميساج دابا.**\"", "created_at": "2026-05-02T10:13:52.153879", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6264/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22066, "message_id": "A5140EB7C10B17C27E614EC73BE1DEE7", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*EL AISSAOUI KHALID*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 07 mai 2026* à *17:15* .\r\nEn cas d'empêchement, veuillez...</reply_to> Ok", "created_at": "2026-05-02T10:16:35.841186", "media_url": null, "media_mime_type": null}, {"id": 22068, "message_id": "A51DF88E1ED9D975F6FA74B93321173F", "sender": "bot", "message_type": "text", "content": "Marhba", "created_at": "2026-05-02T10:16:36.424170", "media_url": null, "media_mime_type": null}, {"id": 22783, "message_id": "A5E36F00F82E4D920C6F0929CC636205", "sender": "user", "message_type": "text", "content": "السلام عليكم ورحمة الله وبركاته", "created_at": "2026-05-03T15:16:48.487714", "media_url": null, "media_mime_type": null}, {"id": 22784, "message_id": "bot_A5E36F00F82E4D920C6F0929CC636205_2118", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-03T15:17:42.307916", "media_url": null, "media_mime_type": null}, {"id": 22785, "message_id": "A51D784A54135DC89DC14A9988E6CF74", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك تفريغ المقطع الصوتي الذي يجمع بين الدارجة المغربية واللغة العربية وبعض المصطلحات الطبية بالفرنسية:\n\n\"السلام عليكم ورحمة الله، كلشي مزيانين، بخير، الله يبارك فيكم. أنا خالد العيساوي. أنا مريض عند الدكتور هيثم، وسبحان الله دبا اليوم الثاني استيقظت ومازال شوية الألم موجود ودبا كيألمني الراس ديالي. فهو الدكتور كان كتب ليا أوكمونتان (Augmentin)، المضاد الحيوي أوكمونتان، ولكن دبا بغيت نغيرو ما شربتوش، باش قلت زعما c'est pas nécessaire، لحقاش هاد المضادات الحيوية ماشي مزيانة. على أي، واش تقدرو تكتبو ليا شي مضاد حيوي آخر لحقاش هاد أوكمونتان ما كيعجبنيش، شربتو في الماضي وكيدير ليا شي المشاكل، دبا بغيت أموكسيسيلين (Amoxicilline) ولكن ما عرفتش شمن نوع ديال المضاد الحيوي، فبارك الله فيكم. أنا كان عندي التهاب في العصب ديال السن، نعم، فدبا الدكتور زول هاديك العصب ولكن مازال كنحس بالألم، فعطيني شي، كتب ليا شي أموكسيسيلين مناسب ديال المضاد الحيوي وإن شاء الله نمشي نشريه ونشوف واش غنشربو ولا لا، شكرا.\"", "created_at": "2026-05-03T15:18:41.310340", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6468/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22789, "message_id": "bot_A51D784A54135DC89DC14A9988E6CF74_6748", "sender": "bot", "message_type": "text", "content": "فهمتك خالد، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية مباشرة بالملف الطبي ديالك أو تفاصيل العلاج. بعثنا طلبك للفريق وغادي يتواصلوا معك إن شاء الله في أقرب وقت باش يجاوبوك على تغيير المضاد الحيوي ويعطيوك النصيحة المناسبة 🙏🏻 إذا كان الألم كيزيد أو عندك أعراض جديدة، من الأفضل تتواصل مع العيادة مباشرة أو تزور الطبيب.", "created_at": "2026-05-03T15:19:04.105303", "media_url": null, "media_mime_type": null}]...
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فهمتك خالد، ولكن أنا غير مجرد مساعد آلي وماعنديش د فهمتك خالد، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية مباشرة بالملف الطبي ديالك أو تفاصيل العلاج. بعثنا طلبك للفريق وغادي يتواصلوا معك إن شاء الله في أقرب وقت باش يجاوبوك على تغيير المضاد الحيوي ويعطيوك النصيحة المناسبة 🙏🏻 إذا كان الألم كيزيد أو عندك أعراض جديدة، من الأفضل تتواصل مع العيادة مباشرة أو تزور الطبيب....
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[{"id": 22052, "message_id": " [{"id": 22052, "message_id": "A58D5FA2E07195A343D266387ECC3440", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-02T10:05:42.972006", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6256/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22055, "message_id": "A5262EBBF48A215636A66B19AE96EFB9", "sender": "user", "message_type": "voice", "content": "[Voice message] وعليكم السلام ورحمة الله وبركاته، الحمد لله بخير شكرا بارك الله فيك، الله يجازيكم بخير. لا صبحت الحمد لله زال الألم قليلاً ماشي شوية ولكن مازال شويش، شويش مازال موجود ولكن الحمد لله دابا الحمد لله نتحمل. شوفو نتوما قال لي الطبيب وقيلا الثلاثاء ولا الأربعاء وأنا الصراحة بغيت، بغيت شي موعد يكون في يوم الاثنين ولا يوم الأحد ولا يوم أقرب، كل ما كان أقرب كان أفضل ولكن الطبيب قال لي حسب المصلحة قالك أفضل ليك تكون شوية يكون هاد المكان شوية يعني هاد المكان السن خصو يكتر شوية كتر من يومين ولا تلت أيام ديال ليزونتي بيوتيك (les antibiotiques) هكاك هكا قالي والله أعلم، فنتوما شوفو واش تقتضي المصلحة نبقاو كتر حسن ولا نديرو شي غوندي فو (rendez-vous) دغيا ولا.. المهم شكراً.", "created_at": "2026-05-02T10:07:52.019542", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6258/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22057, "message_id": "A5588BD54C92B1F3CC5868CCB2F8ABED", "sender": "user", "message_type": "voice", "content": "[Voice message] لحقاش أنا ما خدامش فهاد الساعة، عندي الوقت، عندي نقدر أي... نقدر أي موعد نجي إن شاء الله، غير الصباح نجتنبوا الصباح، لحقاش في الصباح مازال ناعس شوية، شوف من الساعة حداشر هكاك حتى لليل.", "created_at": "2026-05-02T10:09:06.550408", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6259/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22059, "message_id": "A5BECEE6D62F24E925925CEE982A1D17", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"صباح الخير، كيتينا مزيانة بخير؟ الصحة لاباس؟ مدام عملات لك traitement canalaire دونك خاصك سيمانة وترجعي. دونك غاندير لك rendez-vous نهار الجمعة إن شاء الله، 8 ف الشهر ف العشية، صافي؟ باش يكمل لك الدكتور. قولي لي وقتاش تكون ف العشية، أشمن ساعة بغيتي تجي؟ المهم التلاتة لفوق.\"\n\n**Transcription in Latin script (Darija/French):**\n\"Sbah lkhir, kitina mzyana bikhir? Seha labas? Madame amlat lek traitement canalaire, donc khassek simana w terji. Donc ghandir lek rendez-vous nhar ljomoa insha'Allah, 8 f chhar f l'achiya, safi? Bach ikemmel lek docteur. Goli lya waqtach tkon f l'achiya, achmen saa bghiti tji? Lmohim tlata l-fowq.\"", "created_at": "2026-05-02T10:09:50.464073", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6261/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22062, "message_id": "A531267640794668FB3A5434F1DF61AA", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio in Moroccan Darija:\n\nآه، يوم الجمعة متأخر شوية، و... كعارفة يوم الجمعة نكونوا مشغولين، عندنا صلاة الجمعة، عندنا... شوفي، تقدري يوم الخميس ولا الأربعاء، ممكن.", "created_at": "2026-05-02T10:11:29.371378", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6262/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22063, "message_id": "A5E6E52704256FBBD44239D8EB5A76DE", "sender": "user", "message_type": "voice", "content": "[Voice message] و نهار الخميس، نهار الخميس حسن إن شاء الله.", "created_at": "2026-05-02T10:12:57.105147", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6263/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22064, "message_id": "A5B11B67492F65CC0733BBCD20640666", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو التفريغ النصي للمقطع الصوتي:\n\n\"**صباح الخير، اليوم الخميس، أنا نسيت نصيفت ليك ميساج دابا.**\"", "created_at": "2026-05-02T10:13:52.153879", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6264/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22066, "message_id": "A5140EB7C10B17C27E614EC73BE1DEE7", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*EL AISSAOUI KHALID*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 07 mai 2026* à *17:15* .\r\nEn cas d'empêchement, veuillez...</reply_to> Ok", "created_at": "2026-05-02T10:16:35.841186", "media_url": null, "media_mime_type": null}, {"id": 22068, "message_id": "A51DF88E1ED9D975F6FA74B93321173F", "sender": "bot", "message_type": "text", "content": "Marhba", "created_at": "2026-05-02T10:16:36.424170", "media_url": null, "media_mime_type": null}, {"id": 22783, "message_id": "A5E36F00F82E4D920C6F0929CC636205", "sender": "user", "message_type": "text", "content": "السلام عليكم ورحمة الله وبركاته", "created_at": "2026-05-03T15:16:48.487714", "media_url": null, "media_mime_type": null}, {"id": 22784, "message_id": "bot_A5E36F00F82E4D920C6F0929CC636205_2118", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-03T15:17:42.307916", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 22775, "message_id": " [{"id": 22775, "message_id": "3A9A95B87B18DFBAC78E", "sender": "user", "message_type": "text", "content": "Hello my name is Camila Baioni. My mother called and mentioned I will be coming in for chipped tooth", "created_at": "2026-05-03T14:49:14.774371", "media_url": null, "media_mime_type": null}, {"id": 22776, "message_id": "A5409EF6631D28631D7CE845524F94F9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T14:49:17.993983", "media_url": null, "media_mime_type": null}, {"id": 22777, "message_id": "bot_3A9A95B87B18DFBAC78E_1180", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-05-03T14:49:27.428486", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف شنو الحاجة اللي محتاجينها اليوم؟ 😊...
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[{"id": 21785, "message_id": " [{"id": 21785, "message_id": "bot_3A7C7949A392230E353E_9271", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Avec plaisir ! Pour organiser votre rendez-vous, pouvez-vous me donner votre nom complet, le type de soin ou la raison de votre visite, ainsi que vos disponibilités ?", "created_at": "2026-05-01T18:57:51.363499", "media_url": null, "media_mime_type": null}, {"id": 21788, "message_id": "3AC470CFDC23AC1BF7C8", "sender": "user", "message_type": "text", "content": "Hadiouche Aïda \nSoins carie \nToute la semaine à partir de 10h \nMerci", "created_at": "2026-05-01T18:58:55.365634", "media_url": null, "media_mime_type": null}, {"id": 21792, "message_id": "bot_3AC470CFDC23AC1BF7C8_107", "sender": "bot", "message_type": "text", "content": "Merci beaucoup Hadiouche Aïda ! Votre demande est bien transmise, l’équipe va vérifier les disponibilités et vous recontactera rapidement.\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-05-01T18:59:08.415021", "media_url": null, "media_mime_type": null}, {"id": 21794, "message_id": "3A28B913C79388844908", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-01T18:59:34.818881", "media_url": null, "media_mime_type": null}, {"id": 21800, "message_id": "A5E34BAE1384B8EBFF22907646D890A2", "sender": "bot", "message_type": "text", "content": "Salam alikom", "created_at": "2026-05-01T19:23:40.830583", "media_url": null, "media_mime_type": null}, {"id": 21801, "message_id": "A57726372FC2BE5366DE996802084154", "sender": "bot", "message_type": "text", "content": "Marhba demain inxaelah je te rappelle", "created_at": "2026-05-01T19:23:55.660261", "media_url": null, "media_mime_type": null}, {"id": 21802, "message_id": "3AFE5DF0246630333776", "sender": "user", "message_type": "text", "content": "In sha Allah \nChoukran", "created_at": "2026-05-01T19:24:14.778470", "media_url": null, "media_mime_type": null}, {"id": 21951, "message_id": "A5AB12558EC625F1ABED81752C832625", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio:\n\n\"السلام عليكم مدام صباح الخير، كصبحتي مزيان؟ بالنسبة لـ rendez-vous ديالك غيكون إن شاء الله le mercredi 6 mai, OK?\"", "created_at": "2026-05-02T08:43:02.402066", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6210/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22771, "message_id": "3A9BF71E6419B081FC68", "sender": "user", "message_type": "text", "content": "Salam Alaikoum, \nJe voulais vous demander, si il y a un désistement et qu’il y a de la place plus tôt, est-ce qu’il serait possible de me contacter. \nBaraka Allah ou fikoum", "created_at": "2026-05-03T14:28:29.774767", "media_url": null, "media_mime_type": null}, {"id": 22772, "message_id": "bot_3A9BF71E6419B081FC68_1531", "sender": "bot", "message_type": "text", "content": "Wa ʿalaykoum salam Aïda, merci pour votre message ! Bien noté votre demande : si une place se libère avant mercredi 6 mai, l’équipe pensera à vous contacter إن شاء الله.\n\nN’hésitez pas si vous avez d’autres questions !", "created_at": "2026-05-03T14:28:49.832832", "media_url": null, "media_mime_type": null}, {"id": 22773, "message_id": "3A368A591071CF10327D", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-03T14:32:30.674837", "media_url": null, "media_mime_type": null}, {"id": 22774, "message_id": "bot_3A368A591071CF10327D_4026", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-05-03T14:32:44.963524", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم 🙏🏻
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[{"id": 21068, "message_id": " [{"id": 21068, "message_id": "3EB02439A1709386F83B78", "sender": "bot", "message_type": "document", "content": "_radios_HADIOUCHE AIDA Yassmina_20260430_09440057.pdf", "created_at": "2026-04-30T08:44:13.543698", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5979/download", "media_mime_type": "application/pdf"}, {"id": 21784, "message_id": "3A7C7949A392230E353E", "sender": "user", "message_type": "text", "content": "Salam Alaikoum, \nJe vous contacte, j’aimerai prendre rendez-vous avec le Docteur Boutaib. \nMerci", "created_at": "2026-05-01T18:57:39.582223", "media_url": null, "media_mime_type": null}, {"id": 21785, "message_id": "bot_3A7C7949A392230E353E_9271", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Avec plaisir ! Pour organiser votre rendez-vous, pouvez-vous me donner votre nom complet, le type de soin ou la raison de votre visite, ainsi que vos disponibilités ?", "created_at": "2026-05-01T18:57:51.363499", "media_url": null, "media_mime_type": null}, {"id": 21788, "message_id": "3AC470CFDC23AC1BF7C8", "sender": "user", "message_type": "text", "content": "Hadiouche Aïda \nSoins carie \nToute la semaine à partir de 10h \nMerci", "created_at": "2026-05-01T18:58:55.365634", "media_url": null, "media_mime_type": null}, {"id": 21792, "message_id": "bot_3AC470CFDC23AC1BF7C8_107", "sender": "bot", "message_type": "text", "content": "Merci beaucoup Hadiouche Aïda ! Votre demande est bien transmise, l’équipe va vérifier les disponibilités et vous recontactera rapidement.\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-05-01T18:59:08.415021", "media_url": null, "media_mime_type": null}, {"id": 21794, "message_id": "3A28B913C79388844908", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-01T18:59:34.818881", "media_url": null, "media_mime_type": null}, {"id": 21800, "message_id": "A5E34BAE1384B8EBFF22907646D890A2", "sender": "bot", "message_type": "text", "content": "Salam alikom", "created_at": "2026-05-01T19:23:40.830583", "media_url": null, "media_mime_type": null}, {"id": 21801, "message_id": "A57726372FC2BE5366DE996802084154", "sender": "bot", "message_type": "text", "content": "Marhba demain inxaelah je te rappelle", "created_at": "2026-05-01T19:23:55.660261", "media_url": null, "media_mime_type": null}, {"id": 21802, "message_id": "3AFE5DF0246630333776", "sender": "user", "message_type": "text", "content": "In sha Allah \nChoukran", "created_at": "2026-05-01T19:24:14.778470", "media_url": null, "media_mime_type": null}, {"id": 21951, "message_id": "A5AB12558EC625F1ABED81752C832625", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio:\n\n\"السلام عليكم مدام صباح الخير، كصبحتي مزيان؟ بالنسبة لـ rendez-vous ديالك غيكون إن شاء الله le mercredi 6 mai, OK?\"", "created_at": "2026-05-02T08:43:02.402066", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6210/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22771, "message_id": "3A9BF71E6419B081FC68", "sender": "user", "message_type": "text", "content": "Salam Alaikoum, \nJe voulais vous demander, si il y a un désistement et qu’il y a de la place plus tôt, est-ce qu’il serait possible de me contacter. \nBaraka Allah ou fikoum", "created_at": "2026-05-03T14:28:29.774767", "media_url": null, "media_mime_type": null}, {"id": 22772, "message_id": "bot_3A9BF71E6419B081FC68_1531", "sender": "bot", "message_type": "text", "content": "Wa ʿalaykoum salam Aïda, merci pour votre message ! Bien noté votre demande : si une place se libère avant mercredi 6 mai, l’équipe pensera à vous contacter إن شاء الله.\n\nN’hésitez pas si vous avez d’autres questions !", "created_at": "2026-05-03T14:28:49.832832", "media_url": null, "media_mime_type": null}]...
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Wa ʿalaykoum salam Aïda, merci pour votre message Wa ʿalaykoum salam Aïda, merci pour votre message ! Bien noté votre demande : si une place se libère avant mercredi 6 mai, l’équipe pensera à vous contacter إن شاء الله.
N’hésitez pas si vous avez d’autres questions !...
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[{"id": 19916, "message_id": " [{"id": 19916, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBENkZDQkJFNDY1NUNEM0NBQQA=_796", "sender": "bot", "message_type": "text", "content": "C'est fait, Amine. Notre équipe va vous recontacter très bientôt. Merci pour votre patience ! 😊", "created_at": "2026-04-27T12:12:37.561943", "media_url": null, "media_mime_type": null}, {"id": 21602, "message_id": "owner_480a8473734b499a90ecd3ca9a723a32", "sender": "bot", "message_type": "text", "content": "hhi", "created_at": "2026-05-01T10:58:52.467290", "media_url": null, "media_mime_type": null}, {"id": 21603, "message_id": "owner_ae1f915ec30d4dd99c7bf75792eed363", "sender": "bot", "message_type": "text", "content": "re", "created_at": "2026-05-01T10:59:44.295106", "media_url": null, "media_mime_type": null}, {"id": 22762, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=", "sender": "user", "message_type": "text", "content": "Waxh zin mssali wla kaytsna l2awwani", "created_at": "2026-05-03T14:17:52.794795", "media_url": null, "media_mime_type": null}, {"id": 22763, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=_5592", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 واش محتاج شي حاجة أخرى ولا بغيتينا نعاود نتواصل مع الفريق؟", "created_at": "2026-05-03T14:18:05.433355", "media_url": null, "media_mime_type": null}, {"id": 22764, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA2MkRFRDJFODg0NDVGQ0NBNQA=", "sender": "user", "message_type": "text", "content": "Atg3d aregragi", "created_at": "2026-05-03T14:18:25.540650", "media_url": null, "media_mime_type": null}, {"id": 22765, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA2MkRFRDJFODg0NDVGQ0NBNQA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:35.278196", "media_url": null, "media_mime_type": null}, {"id": 22766, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQ1RTVBMDA2QkRENzA5RTdEMQA=", "sender": "user", "message_type": "text", "content": "Ina sawtiya", "created_at": "2026-05-03T14:18:46.537068", "media_url": null, "media_mime_type": null}, {"id": 22767, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=", "sender": "user", "message_type": "text", "content": "Wach hmar", "created_at": "2026-05-03T14:18:48.263311", "media_url": null, "media_mime_type": null}, {"id": 22768, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:57.786952", "media_url": null, "media_mime_type": null}, {"id": 22769, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=", "sender": "user", "message_type": "text", "content": "Gha katkhwr a ostad", "created_at": "2026-05-03T14:19:20.558162", "media_url": null, "media_mime_type": null}, {"id": 22770, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=_4260", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-03T14:19:31.660257", "media_url": null, "media_mime_type": null}]...
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كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة م كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊...
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