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[{"id": 23334, "message_id": " [{"id": 23334, "message_id": "bot_3A5B73C8BE093D4A4630_7929", "sender": "bot", "message_type": "text", "content": "Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.\n\nAre you interested in any specific service or property type?", "created_at": "2026-05-04T13:22:52.648418", "media_url": null, "media_mime_type": null}, {"id": 23336, "message_id": "3A70070AA517AC852FB1", "sender": "user", "message_type": "text", "content": "I would like. A appointmenet to talk more in details", "created_at": "2026-05-04T13:23:18.825347", "media_url": null, "media_mime_type": null}, {"id": 23338, "message_id": "bot_3A70070AA517AC852FB1_5108", "sender": "bot", "message_type": "text", "content": "Of course, we can arrange a Zoom call for you to discuss your interests in more detail. Could I have your full name to proceed with the booking?", "created_at": "2026-05-04T13:23:29.997194", "media_url": null, "media_mime_type": null}, {"id": 23339, "message_id": "3AD1CF97375E4EAFEE1E", "sender": "user", "message_type": "text", "content": "Yes my name is amine", "created_at": "2026-05-04T13:23:43.117880", "media_url": null, "media_mime_type": null}, {"id": 23340, "message_id": "bot_3AD1CF97375E4EAFEE1E_8030", "sender": "bot", "message_type": "text", "content": "Thank you, Amine. We have several available slots for a 30-minute Zoom call tomorrow, May 5th. Here are some options:\n\n09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30, 18:00, 18:30.\n\nPlease let me know which time works best for you, and I'll confirm the appointment.", "created_at": "2026-05-04T13:24:00.127548", "media_url": null, "media_mime_type": null}, {"id": 23341, "message_id": "3AA29CC56730BB5E126F", "sender": "user", "message_type": "text", "content": "Emm 16 works for me", "created_at": "2026-05-04T13:24:22.614893", "media_url": null, "media_mime_type": null}, {"id": 23342, "message_id": "bot_3AA29CC56730BB5E126F_1582", "sender": "bot", "message_type": "text", "content": "Your appointment is confirmed for tomorrow, May 5th at 16:00 (BST) for a 30-minute discussion on luxury real estate services. \n\nIf you have any questions or need to reschedule, feel free to reach out. Looking forward to our conversation!", "created_at": "2026-05-04T13:24:35.755506", "media_url": null, "media_mime_type": null}, {"id": 23343, "message_id": "3A23BD259CDF7792D24E", "sender": "user", "message_type": "text", "content": "I want to talk to a human", "created_at": "2026-05-04T13:24:53.276823", "media_url": null, "media_mime_type": null}, {"id": 23344, "message_id": "bot_3A23BD259CDF7792D24E_9899", "sender": "bot", "message_type": "text", "content": "Could you please provide your email address so I can connect you with our advisory team?", "created_at": "2026-05-04T13:25:05.389484", "media_url": null, "media_mime_type": null}, {"id": 23345, "message_id": "3AC58B0C483B92B60407", "sender": "user", "message_type": "text", "content": "Cto@forteunoweb.com", "created_at": "2026-05-04T13:25:21.823273", "media_url": null, "media_mime_type": null}, {"id": 23346, "message_id": "bot_notification_345_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 Human Intervention\n\nCustomer Support Agent : HC Real Estate\nReason : kb_missing: client requests human interaction for detailed discussion\nClient : Amine\nPhone Number: 33766648942\nEmail: Cto@forteunoweb.com", "created_at": "2026-05-04T13:25:29.828783", "media_url": null, "media_mime_type": null}, {"id": 23348, "message_id": "bot_3AC58B0C483B92B60407_8519", "sender": "bot", "message_type": "text", "content": "I've passed your details to our advisory team, Amine. Someone will be in touch with you shortly.", "created_at": "2026-05-04T13:25:33.755417", "media_url": null, "media_mime_type": null}]... |