|
1234
|
46
|
1082
|
16510
|
16506
|
[{"id": 16499, "message_id": " [{"id": 16499, "message_id": "AC97C5A42C30CB189C6BB59557343C7C", "sender": "user", "message_type": "text", "content": "Bonjour,\nJe souhaite faire un implant pour une molaire.\nPouvez-vous me dire :\nSi une couronne transvissée est adaptée ?\nSi j’ai besoin d’un bone graft ?\nLe prix total (implant + couronne) ?\nLe nombre de visites nécessaires ?\n\nMerci d'avance", "created_at": "2026-04-15T22:03:52.577951", "media_url": null, "media_mime_type": null}, {"id": 16500, "message_id": "A506EB84E45EEE41DFF4BED499EA0D02", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T22:03:52.909944", "media_url": null, "media_mime_type": null}, {"id": 16501, "message_id": "bot_AC97C5A42C30CB189C6BB59557343C7C_3554", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف الإسم الكامل ديالكوم باش نبلغ الفريق الطبي؟", "created_at": "2026-04-15T22:04:06.593564", "media_url": null, "media_mime_type": null}, {"id": 16502, "message_id": "ACE86FF75EBE3D2A466E7FFCBA16F81A", "sender": "user", "message_type": "text", "content": "El abiyed younes", "created_at": "2026-04-15T22:04:27.320218", "media_url": null, "media_mime_type": null}, {"id": 16503, "message_id": "bot_ACE86FF75EBE3D2A466E7FFCBA16F81A_4754", "sender": "bot", "message_type": "text", "content": "شكرا El abiyed younes على المعلومات 😊 واش ممكن تقولي ليا شنو الخدمة أو العلاج اللي محتاج تعرف عليه أكثر، ولا واش بغيتو شي موعد مع Dr Haitham Boutaib؟ حنا رهن الإشارة ديالكوم!", "created_at": "2026-04-15T22:04:44.394019", "media_url": null, "media_mime_type": null}, {"id": 16504, "message_id": "AC3ED261BA102B5DA788DFA0D8D5A00B", "sender": "user", "message_type": "text", "content": "Implantation", "created_at": "2026-04-15T22:05:05.146448", "media_url": null, "media_mime_type": null}, {"id": 16505, "message_id": "bot_AC3ED261BA102B5DA788DFA0D8D5A00B_4546", "sender": "bot", "message_type": "text", "content": "شكرا أخي يونس، واش عندك وقت مفضل باش الفريق يتواصل معاك بخصوص زراعة الأسنان؟ قولي ليا غير واش كاين نهار أو وقت معين مناسب ليك، وغادي نبلغ الفريق إن شاء الله.", "created_at": "2026-04-15T22:05:18.679163", "media_url": null, "media_mime_type": null}, {"id": 16506, "message_id": "AC5A57A1CB0A552AB96218332752F8D2", "sender": "user", "message_type": "text", "content": "7/7 14h a 15h", "created_at": "2026-04-15T22:06:30.693195", "media_url": null, "media_mime_type": null}, {"id": 16510, "message_id": "bot_AC5A57A1CB0A552AB96218332752F8D2_3043", "sender": "bot", "message_type": "text", "content": "شكرا يونس، وصل الطلب ديالك للفريق وغادي يتواصلوا معاك باش يأكدو معاك التفاصيل ديال موعد زراعة الأسنان إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-15T22:06:46.461949", "media_url": null, "media_mime_type": null}]...
|
شكرا يونس، وصل الطلب ديالك للفريق وغادي يتواصلوا م شكرا يونس، وصل الطلب ديالك للفريق وغادي يتواصلوا معاك باش يأكدو معاك التفاصيل ديال موعد زراعة الأسنان إن شاء الله.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T22:06:46.512546
|
2026-04-15T22:06:46.512546
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1233
|
46
|
1082
|
16505
|
16504
|
[{"id": 16499, "message_id": " [{"id": 16499, "message_id": "AC97C5A42C30CB189C6BB59557343C7C", "sender": "user", "message_type": "text", "content": "Bonjour,\nJe souhaite faire un implant pour une molaire.\nPouvez-vous me dire :\nSi une couronne transvissée est adaptée ?\nSi j’ai besoin d’un bone graft ?\nLe prix total (implant + couronne) ?\nLe nombre de visites nécessaires ?\n\nMerci d'avance", "created_at": "2026-04-15T22:03:52.577951", "media_url": null, "media_mime_type": null}, {"id": 16500, "message_id": "A506EB84E45EEE41DFF4BED499EA0D02", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T22:03:52.909944", "media_url": null, "media_mime_type": null}, {"id": 16501, "message_id": "bot_AC97C5A42C30CB189C6BB59557343C7C_3554", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف الإسم الكامل ديالكوم باش نبلغ الفريق الطبي؟", "created_at": "2026-04-15T22:04:06.593564", "media_url": null, "media_mime_type": null}, {"id": 16502, "message_id": "ACE86FF75EBE3D2A466E7FFCBA16F81A", "sender": "user", "message_type": "text", "content": "El abiyed younes", "created_at": "2026-04-15T22:04:27.320218", "media_url": null, "media_mime_type": null}, {"id": 16503, "message_id": "bot_ACE86FF75EBE3D2A466E7FFCBA16F81A_4754", "sender": "bot", "message_type": "text", "content": "شكرا El abiyed younes على المعلومات 😊 واش ممكن تقولي ليا شنو الخدمة أو العلاج اللي محتاج تعرف عليه أكثر، ولا واش بغيتو شي موعد مع Dr Haitham Boutaib؟ حنا رهن الإشارة ديالكوم!", "created_at": "2026-04-15T22:04:44.394019", "media_url": null, "media_mime_type": null}, {"id": 16504, "message_id": "AC3ED261BA102B5DA788DFA0D8D5A00B", "sender": "user", "message_type": "text", "content": "Implantation", "created_at": "2026-04-15T22:05:05.146448", "media_url": null, "media_mime_type": null}, {"id": 16505, "message_id": "bot_AC3ED261BA102B5DA788DFA0D8D5A00B_4546", "sender": "bot", "message_type": "text", "content": "شكرا أخي يونس، واش عندك وقت مفضل باش الفريق يتواصل معاك بخصوص زراعة الأسنان؟ قولي ليا غير واش كاين نهار أو وقت معين مناسب ليك، وغادي نبلغ الفريق إن شاء الله.", "created_at": "2026-04-15T22:05:18.679163", "media_url": null, "media_mime_type": null}]...
|
شكرا أخي يونس، واش عندك وقت مفضل باش الفريق يتواصل شكرا أخي يونس، واش عندك وقت مفضل باش الفريق يتواصل معاك بخصوص زراعة الأسنان؟ قولي ليا غير واش كاين نهار أو وقت معين مناسب ليك، وغادي نبلغ الفريق إن شاء الله....
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T22:05:18.724321
|
2026-04-15T22:05:18.724321
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1232
|
46
|
1082
|
16503
|
16502
|
[{"id": 16499, "message_id": " [{"id": 16499, "message_id": "AC97C5A42C30CB189C6BB59557343C7C", "sender": "user", "message_type": "text", "content": "Bonjour,\nJe souhaite faire un implant pour une molaire.\nPouvez-vous me dire :\nSi une couronne transvissée est adaptée ?\nSi j’ai besoin d’un bone graft ?\nLe prix total (implant + couronne) ?\nLe nombre de visites nécessaires ?\n\nMerci d'avance", "created_at": "2026-04-15T22:03:52.577951", "media_url": null, "media_mime_type": null}, {"id": 16500, "message_id": "A506EB84E45EEE41DFF4BED499EA0D02", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T22:03:52.909944", "media_url": null, "media_mime_type": null}, {"id": 16501, "message_id": "bot_AC97C5A42C30CB189C6BB59557343C7C_3554", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف الإسم الكامل ديالكوم باش نبلغ الفريق الطبي؟", "created_at": "2026-04-15T22:04:06.593564", "media_url": null, "media_mime_type": null}, {"id": 16502, "message_id": "ACE86FF75EBE3D2A466E7FFCBA16F81A", "sender": "user", "message_type": "text", "content": "El abiyed younes", "created_at": "2026-04-15T22:04:27.320218", "media_url": null, "media_mime_type": null}, {"id": 16503, "message_id": "bot_ACE86FF75EBE3D2A466E7FFCBA16F81A_4754", "sender": "bot", "message_type": "text", "content": "شكرا El abiyed younes على المعلومات 😊 واش ممكن تقولي ليا شنو الخدمة أو العلاج اللي محتاج تعرف عليه أكثر، ولا واش بغيتو شي موعد مع Dr Haitham Boutaib؟ حنا رهن الإشارة ديالكوم!", "created_at": "2026-04-15T22:04:44.394019", "media_url": null, "media_mime_type": null}]...
|
شكرا El abiyed younes على المعلومات 😊 واش ممكن تقو شكرا El abiyed younes على المعلومات 😊 واش ممكن تقولي ليا شنو الخدمة أو العلاج اللي محتاج تعرف عليه أكثر، ولا واش بغيتو شي موعد مع Dr Haitham Boutaib؟ حنا رهن الإشارة ديالكوم!...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T22:04:44.444567
|
2026-04-15T22:04:44.444567
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1231
|
46
|
1082
|
16501
|
16499
|
[{"id": 16499, "message_id": " [{"id": 16499, "message_id": "AC97C5A42C30CB189C6BB59557343C7C", "sender": "user", "message_type": "text", "content": "Bonjour,\nJe souhaite faire un implant pour une molaire.\nPouvez-vous me dire :\nSi une couronne transvissée est adaptée ?\nSi j’ai besoin d’un bone graft ?\nLe prix total (implant + couronne) ?\nLe nombre de visites nécessaires ?\n\nMerci d'avance", "created_at": "2026-04-15T22:03:52.577951", "media_url": null, "media_mime_type": null}, {"id": 16500, "message_id": "A506EB84E45EEE41DFF4BED499EA0D02", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T22:03:52.909944", "media_url": null, "media_mime_type": null}, {"id": 16501, "message_id": "bot_AC97C5A42C30CB189C6BB59557343C7C_3554", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف الإسم الكامل ديالكوم باش نبلغ الفريق الطبي؟", "created_at": "2026-04-15T22:04:06.593564", "media_url": null, "media_mime_type": null}]...
|
مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف الإسم الكامل ديالكوم باش نبلغ الفريق الطبي؟...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T22:04:06.659737
|
2026-04-15T22:04:06.659737
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1230
|
40
|
709
|
16496
|
16495
|
[{"id": 9679, "message_id": "3 [{"id": 9679, "message_id": "3EB0855311EDF2F5219038", "sender": "bot", "message_type": "image", "content": "Bonjour ZOUAK SAMIRA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 01 avril 2026 à 17:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 1 أبريل 2026 على الساعة 17:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-31T17:06:42.710101", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2277/download", "media_mime_type": "image/jpeg"}, {"id": 9709, "message_id": "AC7B091C56593A10A7EDC4E2262237AE", "sender": "user", "message_type": "text", "content": "Bsr, 3endi m3a 15:30", "created_at": "2026-03-31T18:26:46.213997", "media_url": null, "media_mime_type": null}, {"id": 9889, "message_id": "ACA060049058D4B03D986A6D95379216", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-01T08:50:04.671982", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2331/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 9992, "message_id": "ACAFA3F9D8D7AE4E2EC3669B694E88E0", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-01T10:32:30.142140", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2361/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10071, "message_id": "ACB339F0DE46A338F0F0328149EA2C1C", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-01T13:24:07.888500", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2382/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10072, "message_id": "ACB4AE8A2B801AF091FA701C4A5196B5", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-01T13:33:29.967541", "media_url": null, "media_mime_type": null}, {"id": 16495, "message_id": "AC24127FF691039F8EFB9AC039DE1621", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، معرفتش هاد النمرة واش ديالك آ شيماء، أنا راه ديجا كنجي عندكم الكبيني، أنا سميرة الزواق، راه هادي دو جور هادي و أنا كنصوني ليكم كيبقا يصوني يصوني يصوني حتى كيقبطني ريبوندوغ. ألو، أنا، إيلى عقلتي عليا راه أنا اللي كنت هضرت مع الطبيب على لومبلون و لكورون و قالي شوفي مع لاسيرونس ديالك واش غايعوضوك ف لومبلون فالعام ولا جوج. ألو، أنا هضرت مع لاسيرونس ديالي فقالوليا هما مكاينش عندهم علاقة ب وحدة ولا جوج، داكشي شغلي هاداك، ولكن هما كيرومبورسيو بالبلافون، و هما البلافون عندهم 4500 و أنا غير لوحدة 9000، فأنا صعيب عليا باش ندير 9000 و هما غايردو ليا 4500، يعني 4500 ف طوطال، هي 9000 غير لومبلون و زيد عليها لارااديو و عاد شوف واش غايخرجلي الطبيب شي دوا، انتيبيوتيك، دونتيفريس شي حاجة بحال هاكا، آي دونت نو، ولكن هما غايرومبورسيوني غير ف 4500. ألو، أنا مبقيتش غاندير لومبلون، ف غانبقا دايرة لاباراي اللي ديجا دايراها، أنا دبا بغيت ندير غير لكورون، ديك الضرسة اللي عندي مسوسة غادي ندير ليها لكورون و صافي و لومبلون حتى نديرها من بعد. يعني دبا غاديري ليا دوفي على لكورون. بغيت نسولك سولي عافاك الطبيب واش مامكنش أنه يدير ليا شي كورون قل؟ واش كاين شي حاجة قل من 3500؟ حيت هما البلافون 4000 و غايرومبورسيوني على لبخي اللي كاين فالسوق، يعني هما على حساب المتوسط ديال المونطو، المهم نتي سولي واش ممكن أنه يدير ليا شي كورون قل من 3500، داكوغ؟", "created_at": "2026-04-15T21:51:35.555953", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4405/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16496, "message_id": "bot_AC24127FF691039F8EFB9AC039DE1621_2756", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-04-15T21:52:02.054201", "media_url": null, "media_mime_type": null}]...
|
كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T21:52:02.112669
|
2026-04-15T21:52:02.112669
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1229
|
46
|
1081
|
16485
|
16481
|
[{"id": 16476, "message_id": " [{"id": 16476, "message_id": "A5EB076F01BFA1477ED3CD41F5458172", "sender": "user", "message_type": "voice", "content": "[Voice message] أهلا لاباس عليك مزيانة بخير هانية أمور بخير؟\nقلت لي كنت.. كنا جينا لعندك باش نقلع الضرسة أختي من العملية.\nوبغيت نسولك، عندي واحد جوج سنات القدام يعني بغيت نزولهم وندير آخريت بلاصتهم، يعني شحال كتحسبوا لسنة وحدة؟ حيت عندي شوية مـ... دابا نصورهم ليك.", "created_at": "2026-04-15T19:45:52.652594", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4401/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16477, "message_id": "A5D6A364C82F3F7FBFFE6D2BBBEC06E9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T19:45:54.687375", "media_url": null, "media_mime_type": null}, {"id": 16478, "message_id": "bot_A5EB076F01BFA1477ED3CD41F5458172_7255", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’information, n’hésitez pas à préciser votre demande. Nous sommes à votre disposition !", "created_at": "2026-04-15T19:46:18.856271", "media_url": null, "media_mime_type": null}, {"id": 16479, "message_id": "A56DDDDBAD6F9D083115B30EB46CF6E3", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"blur\", \"low_resolution\"]\n },\n \"description\": \"The image shows the lower face and mouth of an individual with their lips parted to expose the upper and lower anterior teeth. The gum tissue and teeth are visible. There is a green oval drawn around the lower front teeth. The teeth appear discolored with yellow to brown staining on the lower anterior teeth and some irregular spacing. The gums appear to have some redness, particularly around the lower front teeth. Several teeth have visible buildup near the gum line.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_lower\",\n \"observation\": \"Notable yellow-brown staining and visible calculus at the gum-line, irregular alignment, some crowding and spacing. One incisor appears severely stained or possibly decayed at the margin.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_upper\",\n \"observation\": \"Upper front teeth visible with staining along the gumline, some irregular alignment, and mild yellow discoloration.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"Adjacent to front teeth, increased\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"blur\", \"low_resolution\"]\n },\n \"description\": \"The image shows a close-up intraoral view of a person's mouth with the lips retracted to display the upper and lower front teeth. There is a green outline highlighting the central lower anterior region. Several teeth are visible, with significant yellow-brown staining, especially near the gum line. Plaque and calculus deposits are apparent on the lower front teeth. There are notable gaps between some of the upper and lower teeth, and alignment appears irregular. The gums appear pale pink in some areas but are partially obscured. There are no obvious soft tissue lesions or large swellings visible in this photo.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_lower\",\n \"observation\": \"Notable yellow-brown staining and substantial calculus at the gum line, irregular teeth spacing, at least one apparent missing tooth in the lower anterior segment.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_upper\",\n \"observation\": \"Discoloration present, especially around the incisal and cervical areas; irregular alignment and possible crowding.\",\n \"severity_signal\": \"moderate\"\n },", "created_at": "2026-04-15T19:46:31.988171", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4402/download", "media_mime_type": "image/jpeg"}, {"id": 16480, "message_id": "bot_A56DDDDBAD6F9D083115B30EB46CF6E3_6641", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة. بالنسبة لتقييم الحالة أو إعطاء رأي طبي حول الأسنان أو اللثة، خاص ضروري يشوفها الطبيب مباشرة أو على الأقل يطلع عليها فريقنا المختص. غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-04-15T19:46:56.568804", "media_url": null, "media_mime_type": null}, {"id": 16481, "message_id": "A50117CC342590E7E803F32BF6879E24", "sender": "user", "message_type": "text", "content": "اك", "created_at": "2026-04-15T19:47:31.060760", "media_url": null, "media_mime_type": null}, {"id": 16485, "message_id": "bot_A50117CC342590E7E803F32BF6879E24_1910", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا بالصورة وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-04-15T19:47:45.506865", "media_url": null, "media_mime_type": null}]...
|
غادي نبلغ الفريق الطبي ديالنا بالصورة وغادي يتواصل غادي نبلغ الفريق الطبي ديالنا بالصورة وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T19:47:45.571777
|
2026-04-15T19:47:45.571777
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1228
|
46
|
1081
|
16480
|
16479
|
[{"id": 16476, "message_id": " [{"id": 16476, "message_id": "A5EB076F01BFA1477ED3CD41F5458172", "sender": "user", "message_type": "voice", "content": "[Voice message] أهلا لاباس عليك مزيانة بخير هانية أمور بخير؟\nقلت لي كنت.. كنا جينا لعندك باش نقلع الضرسة أختي من العملية.\nوبغيت نسولك، عندي واحد جوج سنات القدام يعني بغيت نزولهم وندير آخريت بلاصتهم، يعني شحال كتحسبوا لسنة وحدة؟ حيت عندي شوية مـ... دابا نصورهم ليك.", "created_at": "2026-04-15T19:45:52.652594", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4401/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16477, "message_id": "A5D6A364C82F3F7FBFFE6D2BBBEC06E9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T19:45:54.687375", "media_url": null, "media_mime_type": null}, {"id": 16478, "message_id": "bot_A5EB076F01BFA1477ED3CD41F5458172_7255", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’information, n’hésitez pas à préciser votre demande. Nous sommes à votre disposition !", "created_at": "2026-04-15T19:46:18.856271", "media_url": null, "media_mime_type": null}, {"id": 16479, "message_id": "A56DDDDBAD6F9D083115B30EB46CF6E3", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"blur\", \"low_resolution\"]\n },\n \"description\": \"The image shows the lower face and mouth of an individual with their lips parted to expose the upper and lower anterior teeth. The gum tissue and teeth are visible. There is a green oval drawn around the lower front teeth. The teeth appear discolored with yellow to brown staining on the lower anterior teeth and some irregular spacing. The gums appear to have some redness, particularly around the lower front teeth. Several teeth have visible buildup near the gum line.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_lower\",\n \"observation\": \"Notable yellow-brown staining and visible calculus at the gum-line, irregular alignment, some crowding and spacing. One incisor appears severely stained or possibly decayed at the margin.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_upper\",\n \"observation\": \"Upper front teeth visible with staining along the gumline, some irregular alignment, and mild yellow discoloration.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"Adjacent to front teeth, increased\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"blur\", \"low_resolution\"]\n },\n \"description\": \"The image shows a close-up intraoral view of a person's mouth with the lips retracted to display the upper and lower front teeth. There is a green outline highlighting the central lower anterior region. Several teeth are visible, with significant yellow-brown staining, especially near the gum line. Plaque and calculus deposits are apparent on the lower front teeth. There are notable gaps between some of the upper and lower teeth, and alignment appears irregular. The gums appear pale pink in some areas but are partially obscured. There are no obvious soft tissue lesions or large swellings visible in this photo.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_lower\",\n \"observation\": \"Notable yellow-brown staining and substantial calculus at the gum line, irregular teeth spacing, at least one apparent missing tooth in the lower anterior segment.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_upper\",\n \"observation\": \"Discoloration present, especially around the incisal and cervical areas; irregular alignment and possible crowding.\",\n \"severity_signal\": \"moderate\"\n },", "created_at": "2026-04-15T19:46:31.988171", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4402/download", "media_mime_type": "image/jpeg"}, {"id": 16480, "message_id": "bot_A56DDDDBAD6F9D083115B30EB46CF6E3_6641", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة. بالنسبة لتقييم الحالة أو إعطاء رأي طبي حول الأسنان أو اللثة، خاص ضروري يشوفها الطبيب مباشرة أو على الأقل يطلع عليها فريقنا المختص. غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-04-15T19:46:56.568804", "media_url": null, "media_mime_type": null}]...
|
شكرا على إرسال الصورة. بالنسبة لتقييم الحالة أو إع شكرا على إرسال الصورة. بالنسبة لتقييم الحالة أو إعطاء رأي طبي حول الأسنان أو اللثة، خاص ضروري يشوفها الطبيب مباشرة أو على الأقل يطلع عليها فريقنا المختص. غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T19:46:56.614669
|
2026-04-15T19:46:56.614669
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1227
|
46
|
1081
|
16478
|
16476
|
[{"id": 16476, "message_id": " [{"id": 16476, "message_id": "A5EB076F01BFA1477ED3CD41F5458172", "sender": "user", "message_type": "voice", "content": "[Voice message] أهلا لاباس عليك مزيانة بخير هانية أمور بخير؟\nقلت لي كنت.. كنا جينا لعندك باش نقلع الضرسة أختي من العملية.\nوبغيت نسولك، عندي واحد جوج سنات القدام يعني بغيت نزولهم وندير آخريت بلاصتهم، يعني شحال كتحسبوا لسنة وحدة؟ حيت عندي شوية مـ... دابا نصورهم ليك.", "created_at": "2026-04-15T19:45:52.652594", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4401/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16477, "message_id": "A5D6A364C82F3F7FBFFE6D2BBBEC06E9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T19:45:54.687375", "media_url": null, "media_mime_type": null}, {"id": 16478, "message_id": "bot_A5EB076F01BFA1477ED3CD41F5458172_7255", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’information, n’hésitez pas à préciser votre demande. Nous sommes à votre disposition !", "created_at": "2026-04-15T19:46:18.856271", "media_url": null, "media_mime_type": null}]...
|
Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’information, n’hésitez pas à préciser votre demande. Nous sommes à votre disposition !...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T19:46:18.901554
|
2026-04-15T19:46:18.901554
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1226
|
40
|
843
|
16475
|
16474
|
[{"id": 12378, "message_id": " [{"id": 12378, "message_id": "3EB0C8CE473A2778BCA473", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This image appears to be unrelated. It is an illustration.\n\n(b) Not applicable.\n\n(c) Visible text: \n- CALENDAR\n- Appointment Booking\n\n(d) Flag: NEVER use diagnostic terms, NEVER suggest a condition, NEVER recommend treatment.\n\nUser message context: Bonjour TIKNI AYA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 06 avril 2026 à 11:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 6 أبريل 2026 على الساعة 11:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-05T17:01:13.766604", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3127/download", "media_mime_type": "image/jpeg"}, {"id": 16396, "message_id": "3EB0525D092D165C4E5DC3", "sender": "bot", "message_type": "image", "content": "Bonjour TIKNI AYA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 16 avril 2026 à 17:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 16 أبريل 2026 على الساعة 17:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-15T17:03:03.482994", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4365/download", "media_mime_type": "image/jpeg"}, {"id": 16474, "message_id": "ACC27A1FA69FDFFC39F4DED10DC7A824", "sender": "user", "message_type": "voice", "content": "[Voice message] شكرا، شكرا.\n\n(Shukran, shukran.)", "created_at": "2026-04-15T19:26:32.703146", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4400/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16475, "message_id": "bot_ACC27A1FA69FDFFC39F4DED10DC7A824_1578", "sender": "bot", "message_type": "text", "content": "العفو مرحبا 😊 إذا كان عندك أي استفسار أو محتاج شي مساعدة أخرى، حنا رهن الإشارة ديالك. نهارك مبروك!", "created_at": "2026-04-15T19:26:51.780075", "media_url": null, "media_mime_type": null}]...
|
العفو مرحبا 😊 إذا كان عندك أي استفسار أو محتاج شي العفو مرحبا 😊 إذا كان عندك أي استفسار أو محتاج شي مساعدة أخرى، حنا رهن الإشارة ديالك. نهارك مبروك!...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T19:26:51.829649
|
2026-04-15T19:26:51.829649
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1225
|
40
|
773
|
16467
|
16466
|
[{"id": 11140, "message_id": " [{"id": 11140, "message_id": "bot_3AF6C3A72F560A9C935D_8751", "sender": "bot", "message_type": "text", "content": "Bonjour DAHDOUH KAWTAR 😊\n\nMerci pour votre message. Je vais transmettre votre demande de changement d'horaire à l'équipe. Ils vous contacteront pour confirmer si c'est possible de déplacer votre rendez-vous à 12:30. \n\nSi vous avez d'autres questions, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-02T22:16:04.017605", "media_url": null, "media_mime_type": null}, {"id": 11141, "message_id": "3A626D17E3ADE1C94EAC", "sender": "user", "message_type": "text", "content": "🙏", "created_at": "2026-04-02T22:17:03.840772", "media_url": null, "media_mime_type": null}, {"id": 11142, "message_id": "3A2548853EBFE22DFD83", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-02T22:17:08.698347", "media_url": null, "media_mime_type": null}, {"id": 11143, "message_id": "bot_3A2548853EBFE22DFD83_689", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à me le dire. Passez une excellente journée !", "created_at": "2026-04-02T22:17:21.331219", "media_url": null, "media_mime_type": null}, {"id": 11264, "message_id": "3AAA4B3AD5F837E58743", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-04-03T10:02:34.529477", "media_url": null, "media_mime_type": null}, {"id": 11265, "message_id": "bot_3AAA4B3AD5F837E58743_8017", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 كيف نقدر نعاونك اليوم؟", "created_at": "2026-04-03T10:02:47.000517", "media_url": null, "media_mime_type": null}, {"id": 11267, "message_id": "3AC6D93383F80FC3005F", "sender": "user", "message_type": "text", "content": "3aytili lia", "created_at": "2026-04-03T10:03:02.808901", "media_url": null, "media_mime_type": null}, {"id": 11268, "message_id": "bot_3AC6D93383F80FC3005F_5906", "sender": "bot", "message_type": "text", "content": "كنعتدر، أنا غير assistant ديال الاستقبال وماعنديش الإمكانية نتاصل بيك مباشرة. واش تبغي نبلغ الفريق باش يتاصلوا بيك؟ إذا كان ممكن، عطيني الإسم الكامل ديالك باش نقدر نبلغهم.", "created_at": "2026-04-03T10:03:15.290748", "media_url": null, "media_mime_type": null}, {"id": 13261, "message_id": "3EB0E0246E844C41844F2B", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This image appears to be unrelated to dental content. It features an illustration.\n\n(b) Not applicable.\n\n(c) Visible text includes: \"CALENDAR\" and \"Appointment Booking\".\n\n(d) Flag: No diagnostic language or treatment suggestions are present in the analysis.\n\nUser message context: Bonjour DAHDOUH KAWTAR\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 10 avril 2026 à 11:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 10 أبريل 2026 على الساعة 11:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-09T17:01:49.615801", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3394/download", "media_mime_type": "image/jpeg"}, {"id": 16406, "message_id": "3EB08F42A70730D5BAD674", "sender": "bot", "message_type": "image", "content": "Bonjour DAHDOUH KAWTAR\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 16 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 16 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-15T17:05:01.325363", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4375/download", "media_mime_type": "image/jpeg"}, {"id": 16466, "message_id": "3A7A248E14A2D17EC455", "sender": "user", "message_type": "text", "content": "ممكن الوقت", "created_at": "2026-04-15T19:09:38.581834", "media_url": null, "media_mime_type": null}, {"id": 16467, "message_id": "bot_3A7A248E14A2D17EC455_771", "sender": "bot", "message_type": "text", "content": "بالطبع، موعدك مع الدكتور ديناني هشام هو يوم الخميس 16 أبريل 2026 في الفترة الصباحية حسب أسبقية الوصول. إذا كان هناك أي تغيير أو إذا كنت بحاجة إلى وقت محدد، يمكنك التواصل مع مكتب الاستقبال على الرقم 05 37 86 02 03. \n\nإذا كان هناك أي شيء آخر تحتاجه، لا تتردد في إخباري! 😊", "created_at": "2026-04-15T19:09:53.641249", "media_url": null, "media_mime_type": null}]...
|
بالطبع، موعدك مع الدكتور ديناني هشام هو يوم الخميس بالطبع، موعدك مع الدكتور ديناني هشام هو يوم الخميس 16 أبريل 2026 في الفترة الصباحية حسب أسبقية الوصول. إذا كان هناك أي تغيير أو إذا كنت بحاجة إلى وقت محدد، يمكنك التواصل مع مكتب الاستقبال على الرقم 05 37 86 02 03.
إذا كان هناك أي شيء آخر تحتاجه، لا تتردد في إخباري! 😊...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T19:09:53.692064
|
2026-04-15T19:09:53.692064
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1224
|
40
|
362
|
16463
|
16462
|
[{"id": 6455, "message_id": "A [{"id": 6455, "message_id": "AC043B97404553593B3E7F98B16438C3", "sender": "user", "message_type": "text", "content": "Bonjour, merci de me fixer un RDV pour la semaine prochaine", "created_at": "2026-03-19T09:18:17.876364", "media_url": null, "media_mime_type": null}, {"id": 6456, "message_id": "bot_AC043B97404553593B3E7F98B16438C3_6930", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour fixer un rendez-vous, pourriez-vous me préciser le jour et l'heure qui vous conviennent le mieux la semaine prochaine ? Et aussi, quel type de soin ou de consultation vous intéresse ? Merci !", "created_at": "2026-03-19T09:18:29.149962", "media_url": null, "media_mime_type": null}, {"id": 6457, "message_id": "AC32040D8510FC0ADB19A7A555731862", "sender": "user", "message_type": "text", "content": "A partir de mercredi", "created_at": "2026-03-19T09:20:16.326238", "media_url": null, "media_mime_type": null}, {"id": 6458, "message_id": "bot_AC32040D8510FC0ADB19A7A555731862_1995", "sender": "bot", "message_type": "text", "content": "Merci pour l'information. Pourriez-vous également me dire quel type de soin ou de consultation vous intéresse ? Cela nous aidera à mieux organiser votre rendez-vous. 😊", "created_at": "2026-03-19T09:20:32.626623", "media_url": null, "media_mime_type": null}, {"id": 6459, "message_id": "3EB02E35BCEB20B1578410", "sender": "bot", "message_type": "text", "content": "salam nous somme a un congé depuis le 21/03 jusqu'a le 30/03", "created_at": "2026-03-19T10:46:59.251449", "media_url": null, "media_mime_type": null}, {"id": 12535, "message_id": "ACC5834D425878DDF0363FCC5C8760A4", "sender": "user", "message_type": "text", "content": "Bonjour, \nMerci de me fixer un rendez-vous dès que possible", "created_at": "2026-04-07T16:29:31.150875", "media_url": null, "media_mime_type": null}, {"id": 12556, "message_id": "AC019577E3C6462028AF3169C84118D5", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here’s the transcription of the audio, which is a mix of Moroccan Darija and French:\n\n\"السلام عليكم Monsieur محمد، ça va؟ كلشي لا باس؟ غدا إن شاء الله الصباح نتصل بك و نفيكسي معاك rendez-vous pour la semaine prochaine. هاد la semaine هادي شوية عامرة، و الميساج déjà ما شفناهش. دونك la semaine prochaine إن شاء الله نعطيك rendez-vous فيها. أنا غدا الصباح إن شاء الله نتصل بك و نعطيك rendez-vous، دابا مشى الحال.\"", "created_at": "2026-04-07T18:53:48.583778", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3198/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16405, "message_id": "3EB044DC74B9951FE2CA25", "sender": "bot", "message_type": "image", "content": "Bonjour BENAYAD MOHAMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 16 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 16 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-15T17:04:43.840753", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4374/download", "media_mime_type": "image/jpeg"}, {"id": 16462, "message_id": "AC13AB9B20E9B611D906DA1D6D618256", "sender": "user", "message_type": "text", "content": "Merci. Je serai au rendez-vous", "created_at": "2026-04-15T18:51:20.172428", "media_url": null, "media_mime_type": null}, {"id": 16463, "message_id": "bot_AC13AB9B20E9B611D906DA1D6D618256_6907", "sender": "bot", "message_type": "text", "content": "Parfait, merci de confirmer votre présence, Mohamed 😊 Nous vous attendons le jeudi 16 avril 2026 dans la matinée. Si vous avez besoin de plus d'informations, n'hésitez pas à nous contacter. À bientôt !", "created_at": "2026-04-15T18:51:38.440826", "media_url": null, "media_mime_type": null}]...
|
Parfait, merci de confirmer votre présence, Mohame Parfait, merci de confirmer votre présence, Mohamed 😊 Nous vous attendons le jeudi 16 avril 2026 dans la matinée. Si vous avez besoin de plus d'informations, n'hésitez pas à nous contacter. À bientôt !...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T18:51:38.492969
|
2026-04-15T18:51:38.492969
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1223
|
46
|
1080
|
16460
|
16456
|
[{"id": 16451, "message_id": " [{"id": 16451, "message_id": "A5AEAC220F68A7819B03EE782AF0EACB", "sender": "user", "message_type": "text", "content": "Bonjour Docteur, J'espère que vous allez bien.\nJe m'appelle Mohamed El Khalfaouy, chercheur à l'École des Sciences de l'Information (ESI) de Rabat. Dans le cadre de mes travaux sur la digitalisation des cabinets dentaires au Maroc, je mène une étude visant à analyser l'évolution des pratiques numériques dans votre profession. Votre expertise serait précieuse pour enrichir cette recherche à vocation strictement académique.\n* Le questionnaire est : \nCourt : 5 à 7 minutes seulement \nTotalement anonyme \nDestiné exclusivement aux professionnels du domaine dentaire\n* Accéder au questionnaire : https://docs.google.com/forms/d/e/1FAIpQLSd3-DgY8AFgHC85EwV8vILytPBPxUe-ktU8Ud8QtNdehYGo5g/viewform \nVotre participation est entièrement volontaire. Si vous ne souhaitez pas y répondre, vous pouvez ignorer ce message . Aucune relance ne sera effectuée. Je vous remercie sincèrement pour votre attention.\nCordialement,\nMohamed EL KHALFAOUY\nÉcole des Sciences de l'Information (ESI) - Rabat", "created_at": "2026-04-15T18:41:25.354732", "media_url": null, "media_mime_type": null}, {"id": 16452, "message_id": "A57981E39DEA0AE67BB24D4C050DA64C", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T18:41:26.985524", "media_url": null, "media_mime_type": null}, {"id": 16453, "message_id": "bot_A5AEAC220F68A7819B03EE782AF0EACB_3554", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف الإسم الكامل ديالكوم باش نبلغ الفريق الطبي؟", "created_at": "2026-04-15T18:41:39.864443", "media_url": null, "media_mime_type": null}, {"id": 16454, "message_id": "A5A025B94F648390299F6EFFE01714D0", "sender": "user", "message_type": "text", "content": "السلام عليكم ، الاسم ديالي محمد الخلفاوي", "created_at": "2026-04-15T18:42:11.486501", "media_url": null, "media_mime_type": null}, {"id": 16455, "message_id": "bot_A5A025B94F648390299F6EFFE01714D0_7110", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله محمد الخلفاوي 😊 مرحبا بيك! شنو هو العلاج أو الخدمة اللي محتاج إن شاء الله، وفاش الوقت اللي مناسبك باش نبلغ الفريق؟", "created_at": "2026-04-15T18:42:33.607839", "media_url": null, "media_mime_type": null}, {"id": 16456, "message_id": "A5C64E5408342DFECAB362D763AD6CB0", "sender": "user", "message_type": "text", "content": "السلام دكتور(ة)،\nنتمنى تكونو بخير وبصحة جيدة.\nمعاك محمد الخلفاوي، باحث فمدرسة علوم المعلومات (ESI) فالرباط. في إطار الأبحاث ديالي على أنظمة المعلومات فمجال الصحة، كنقوم بدراسة معمقة حول \"رقمنة عيادات طب الأسنان\".\nالخبرة ديالكم فهاد المجال أساسية باش نفهمو كيفاش كيطوروا الممارسات الرقمية فمهنتكم. النتائج ديال هاد الدراسة غادي تكون قاعدة لأبحاث أكاديمية ومقالات علمية.\nهاد الاستبيان قصير (ما بين 5 حتى لـ 7 دقايق)، الهوية ديالكم كاتبقى مجهولة (Anonyme)، وهو موجه لـ مهنيي قطاع طب الأسنان.\nالرابط:\nhttps://docs.google.com/forms/d/e/1FAIpQLSd3-DgY8AFgHC85EwV8vILytPBPxUe-ktU8Ud8QtNdehYGo5g/viewform\nكنشكركم بزاف على المساهمة ديالكم فـتطوير البحث العلمي فـهاد المجال.", "created_at": "2026-04-15T18:43:01.873877", "media_url": null, "media_mime_type": null}, {"id": 16460, "message_id": "bot_A5C64E5408342DFECAB362D763AD6CB0_3451", "sender": "bot", "message_type": "text", "content": "شكرا محمد الخلفاوي على التواصل ديالك وعلى هاد المبادرة العلمية. غادي نبلغ الفريق الطبي ديالنا بالطلب ديالك وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻 بالتوفيق في البحث ديالك!", "created_at": "2026-04-15T18:43:18.809702", "media_url": null, "media_mime_type": null}]...
|
شكرا محمد الخلفاوي على التواصل ديالك وعلى هاد المب شكرا محمد الخلفاوي على التواصل ديالك وعلى هاد المبادرة العلمية. غادي نبلغ الفريق الطبي ديالنا بالطلب ديالك وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻 بالتوفيق في البحث ديالك!...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T18:43:18.853848
|
2026-04-15T18:43:18.853848
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1222
|
46
|
1080
|
16455
|
16454
|
[{"id": 16451, "message_id": " [{"id": 16451, "message_id": "A5AEAC220F68A7819B03EE782AF0EACB", "sender": "user", "message_type": "text", "content": "Bonjour Docteur, J'espère que vous allez bien.\nJe m'appelle Mohamed El Khalfaouy, chercheur à l'École des Sciences de l'Information (ESI) de Rabat. Dans le cadre de mes travaux sur la digitalisation des cabinets dentaires au Maroc, je mène une étude visant à analyser l'évolution des pratiques numériques dans votre profession. Votre expertise serait précieuse pour enrichir cette recherche à vocation strictement académique.\n* Le questionnaire est : \nCourt : 5 à 7 minutes seulement \nTotalement anonyme \nDestiné exclusivement aux professionnels du domaine dentaire\n* Accéder au questionnaire : https://docs.google.com/forms/d/e/1FAIpQLSd3-DgY8AFgHC85EwV8vILytPBPxUe-ktU8Ud8QtNdehYGo5g/viewform \nVotre participation est entièrement volontaire. Si vous ne souhaitez pas y répondre, vous pouvez ignorer ce message . Aucune relance ne sera effectuée. Je vous remercie sincèrement pour votre attention.\nCordialement,\nMohamed EL KHALFAOUY\nÉcole des Sciences de l'Information (ESI) - Rabat", "created_at": "2026-04-15T18:41:25.354732", "media_url": null, "media_mime_type": null}, {"id": 16452, "message_id": "A57981E39DEA0AE67BB24D4C050DA64C", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T18:41:26.985524", "media_url": null, "media_mime_type": null}, {"id": 16453, "message_id": "bot_A5AEAC220F68A7819B03EE782AF0EACB_3554", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف الإسم الكامل ديالكوم باش نبلغ الفريق الطبي؟", "created_at": "2026-04-15T18:41:39.864443", "media_url": null, "media_mime_type": null}, {"id": 16454, "message_id": "A5A025B94F648390299F6EFFE01714D0", "sender": "user", "message_type": "text", "content": "السلام عليكم ، الاسم ديالي محمد الخلفاوي", "created_at": "2026-04-15T18:42:11.486501", "media_url": null, "media_mime_type": null}, {"id": 16455, "message_id": "bot_A5A025B94F648390299F6EFFE01714D0_7110", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله محمد الخلفاوي 😊 مرحبا بيك! شنو هو العلاج أو الخدمة اللي محتاج إن شاء الله، وفاش الوقت اللي مناسبك باش نبلغ الفريق؟", "created_at": "2026-04-15T18:42:33.607839", "media_url": null, "media_mime_type": null}]...
|
وعليكم السلام ورحمة الله محمد الخلفاوي 😊 مرحبا بيك وعليكم السلام ورحمة الله محمد الخلفاوي 😊 مرحبا بيك! شنو هو العلاج أو الخدمة اللي محتاج إن شاء الله، وفاش الوقت اللي مناسبك باش نبلغ الفريق؟...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T18:42:33.661841
|
2026-04-15T18:42:33.661841
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1221
|
46
|
1080
|
16453
|
16451
|
[{"id": 16451, "message_id": " [{"id": 16451, "message_id": "A5AEAC220F68A7819B03EE782AF0EACB", "sender": "user", "message_type": "text", "content": "Bonjour Docteur, J'espère que vous allez bien.\nJe m'appelle Mohamed El Khalfaouy, chercheur à l'École des Sciences de l'Information (ESI) de Rabat. Dans le cadre de mes travaux sur la digitalisation des cabinets dentaires au Maroc, je mène une étude visant à analyser l'évolution des pratiques numériques dans votre profession. Votre expertise serait précieuse pour enrichir cette recherche à vocation strictement académique.\n* Le questionnaire est : \nCourt : 5 à 7 minutes seulement \nTotalement anonyme \nDestiné exclusivement aux professionnels du domaine dentaire\n* Accéder au questionnaire : https://docs.google.com/forms/d/e/1FAIpQLSd3-DgY8AFgHC85EwV8vILytPBPxUe-ktU8Ud8QtNdehYGo5g/viewform \nVotre participation est entièrement volontaire. Si vous ne souhaitez pas y répondre, vous pouvez ignorer ce message . Aucune relance ne sera effectuée. Je vous remercie sincèrement pour votre attention.\nCordialement,\nMohamed EL KHALFAOUY\nÉcole des Sciences de l'Information (ESI) - Rabat", "created_at": "2026-04-15T18:41:25.354732", "media_url": null, "media_mime_type": null}, {"id": 16452, "message_id": "A57981E39DEA0AE67BB24D4C050DA64C", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T18:41:26.985524", "media_url": null, "media_mime_type": null}, {"id": 16453, "message_id": "bot_A5AEAC220F68A7819B03EE782AF0EACB_3554", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف الإسم الكامل ديالكوم باش نبلغ الفريق الطبي؟", "created_at": "2026-04-15T18:41:39.864443", "media_url": null, "media_mime_type": null}]...
|
مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف الإسم الكامل ديالكوم باش نبلغ الفريق الطبي؟...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T18:41:39.917935
|
2026-04-15T18:41:39.917935
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1220
|
46
|
727
|
16447
|
16446
|
[{"id": 13171, "message_id": " [{"id": 13171, "message_id": "3EB029827016EC0D298843", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a cartoon representation of a smiling tooth character holding a notepad with a large checkmark on it. The tooth character is giving a thumbs-up gesture. The background appears to be an out-of-focus dental clinic setting, including a dental chair and various clinic furnishings. At the top, there is a blue gradient banner with the text 'TANGER BAY DENTAL CENTER' and a tooth logo. Two horizontal blue text banners prominently display the French message 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and 'CHEZ TANGER BAY DENTAL CENTER' underneath. The image has a friendly and welcoming tone, and appears to be an appointment confirmation notice from a dental clinic.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n\nUser message context: Salut *BERTRAND CHARLES MAURICE Le Goff*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 10 avril 2026*\r\n🕘 Heure : *09:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-09T15:00:43.793168", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3366/download", "media_mime_type": "image/jpeg"}, {"id": 13276, "message_id": "3EB0682E0A71B8D7B05AA4", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BERTRAND CHARLES MAURICE Le Goff*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *vendredi 10 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T17:07:07.674406", "media_url": null, "media_mime_type": null}, {"id": 13528, "message_id": "3EB08EDF00035E0BB216CA", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *5000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-7000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-10T10:40:54.507053", "media_url": null, "media_mime_type": null}, {"id": 13529, "message_id": "3EB0382EE9A1E735858228", "sender": "bot", "message_type": "document", "content": "2026041011404314.pdf", "created_at": "2026-04-10T10:41:16.613467", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3478/download", "media_mime_type": "application/pdf"}, {"id": 13530, "message_id": "3EB0B12C7E91A39F458F41", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BERTRAND CHARLES MAURICE Le Goff*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T10:42:12.271672", "media_url": null, "media_mime_type": null}, {"id": 14690, "message_id": "3EB0290DD019B03C09AE7C", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-13T09:13:55.424191", "media_url": null, "media_mime_type": null}, {"id": 14736, "message_id": "ACC6A5E639DCD1C7230BDCA0205FA75E", "sender": "user", "message_type": "text", "content": "Tout va bien, merci. A jeudi.", "created_at": "2026-04-13T10:22:27.564735", "media_url": null, "media_mime_type": null}, {"id": 14738, "message_id": "A5F6FA2A134E257AAABA5841C210DD37", "sender": "bot", "message_type": "text", "content": "Bienvenue", "created_at": "2026-04-13T10:30:57.314781", "media_url": null, "media_mime_type": null}, {"id": 16206, "message_id": "3EB0F410F843BC1062A267", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a bright, well-lit promotional graphic featuring a cartoon-style anthropomorphic tooth with big smiling eyes, raised eyebrows, and a wide mouth, displaying a thumbs-up gesture with one hand. The tooth character is holding a small notepad with a large green checkmark on it, indicating confirmation. In the background is a stylized dental office with a blurry dental chair and equipment, contributing to the dental clinic setting. At the top center of the image is the 'Tanger Bay Dental Center' logo, featuring an abstract tooth in white lines. There are two bold blue bars with text: the upper bar reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark emoji, and the lower one reads 'CHEZ TANGER BAY DENTAL CENTER.' The overall color palette is shades of blue, white, and beige, giving a clean, welcoming dental environment. \",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n\nUser message context: Salut *BERTRAND CHARLES MAURICE Le Goff*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:03:07.655535", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4260/download", "media_mime_type": "image/jpeg"}, {"id": 16229, "message_id": "3EB0AEBC501D00EE0DD00A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BERTRAND CHARLES MAURICE Le Goff*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:17:56.512171", "media_url": null, "media_mime_type": null}, {"id": 16446, "message_id": "AC8BDA0F91D6A70211D4EF48A2D98B22", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-15T18:23:56.902485", "media_url": null, "media_mime_type": null}, {"id": 16447, "message_id": "bot_AC8BDA0F91D6A70211D4EF48A2D98B22_5069", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation, BERTRAND CHARLES MAURICE Le Goff 😊\n\nVotre rendez-vous du jeudi 16 avril 2026 à 10:00 avec Dr Haitham Boutaib est bien confirmé. Si vous avez la moindre question ou besoin d’aide avant votre venue, n’hésitez pas à nous écrire ou à appeler le 06 60 02 22 63.\n\nAu plaisir de vous accueillir au Centre Dentaire Tanger Bay !", "created_at": "2026-04-15T18:24:37.873753", "media_url": null, "media_mime_type": null}]...
|
Merci beaucoup pour votre confirmation, BERTRAND C Merci beaucoup pour votre confirmation, BERTRAND CHARLES MAURICE Le Goff 😊
Votre rendez-vous du jeudi 16 avril 2026 à 10:00 avec Dr Haitham Boutaib est bien confirmé. Si vous avez la moindre question ou besoin d’aide avant votre venue, n’hésitez pas à nous écrire ou à appeler le 06 60 02 22 63.
Au plaisir de vous accueillir au Centre Dentaire Tanger Bay !...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T18:24:37.926962
|
2026-04-15T18:24:37.926962
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1219
|
46
|
924
|
16386
|
16385
|
[{"id": 13183, "message_id": " [{"id": 13183, "message_id": "3EB02DF27C75D74E714B79", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-900,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-09T15:09:01.769407", "media_url": null, "media_mime_type": null}, {"id": 13185, "message_id": "3EB0F82E172AD9973E2A65", "sender": "bot", "message_type": "document", "content": "2026040916085135.pdf", "created_at": "2026-04-09T15:09:21.375041", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3376/download", "media_mime_type": "application/pdf"}, {"id": 14760, "message_id": "A5E423528C083BD399049294BB01AE53", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم مريم، كي دايرة؟ مزيانة؟ بخير؟ مريم، القفطية ديالك واجدة، فوقاش تكوني dispo باش ناخد ليك rendez-vous.\n\n**Transcription (Latin script):**\nSalam Aleykum Maryam, kif dayra? Meziana? Bikher? Maryam, l-qaftya dyalk wajda. Fouqach tkouni dispo bach nakhoud lik rendez-vous.", "created_at": "2026-04-13T10:54:14.028315", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3785/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14761, "message_id": "ACA044B312A8DD822053F70959E44724", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Arabic script (Moroccan Darija):\n\n\"السلام عليكم، واخا أختي أنا غنشوف مع الخدمة وديك الساعة نرد عليك صافي؟ يلاه شكرا.\"\n\nAnd here is the transcription in Latin script (as spoken):\n\n\"Salamu-alaikum, wakha khti ana ghanshouf m3a l-khadma w-dik sa3a n-rred 3lik safi? Yallah shukran.\"", "created_at": "2026-04-13T11:00:19.652054", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3786/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14762, "message_id": "bot_ACA044B312A8DD822053F70959E44724_1950", "sender": "bot", "message_type": "text", "content": "مرحبا مريم 😊 شكرا على الرد ديالكوم.\n\nخدي راحتكوم وشوفي مع الخدمة، وقتما تكوني متاحة ردي علينا باش نبرمجو لكوم الموعد إن شاء الله.\n\nوقتما حتاجيتيو شي حاجة أو بغيتو أي مساعدة، حنا رهن الإشارة ديالكوم!", "created_at": "2026-04-13T11:00:54.741302", "media_url": null, "media_mime_type": null}, {"id": 14766, "message_id": "ACB1FE47D481DF8E5726066C1679CC11", "sender": "user", "message_type": "voice", "content": "[Voice message] صافي أنا جاية الأربعاء إن شاء الله بعد غدا مع الربعة، صافي؟ الأربعاء فـالربعة وعشرين إن شاء الله. يالله تهلاي، شكراً.", "created_at": "2026-04-13T11:06:30.373187", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3787/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14767, "message_id": "bot_ACB1FE47D481DF8E5726066C1679CC11_3624", "sender": "bot", "message_type": "text", "content": "مرحبا مريم 😊 شكرا على التوضيح.\n\nباش نتأكد من كلشي، الموعد اللي كان عندك هو نهار الخميس 9 أبريل مع الرابعة، ودابا كتبغي تبدليه للأربعاء 8 أبريل مع الرابعة، صحيح؟\n\nغادي نبلغ الفريق بطلب تغيير الموعد، وغادي يتواصلوا معاكوم باش يأكدو لكوم التغيير إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-13T11:06:56.239887", "media_url": null, "media_mime_type": null}, {"id": 14770, "message_id": "3EB095170C8947CDA261F6", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T11:10:21.705607", "media_url": null, "media_mime_type": null}, {"id": 16213, "message_id": "3EB063E145F78F1FA835CE", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for Tanger Bay Dental Center. It features a cartoon-style anthropomorphic tooth character with eyes, eyebrows, and a mouth, giving a thumbs up and holding a small spiral-bound calendar with a green checkmark. The background shows a blurred image of a dental chair and clinical office, indicating a dental clinic setting. At the top, there is the Tanger Bay Dental Center logo, which includes a stylized tooth design and text. The main text, centered and highlighted in blue banners, reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check emoji, followed underneath by 'CHEZ TANGER BAY DENTAL CENTER.' The overall color palette is blue, white, and beige, giving a clean and inviting appearance. There are no real teeth, patients, or clinical findings visible in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n\nUser message context: Salut *CHATT MARIAM*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:05:36.785072", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4267/download", "media_mime_type": "image/jpeg"}, {"id": 16237, "message_id": "3EB0CB0EC1EC688B093911", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:21:18.331279", "media_url": null, "media_mime_type": null}, {"id": 16385, "message_id": "ACBBA69E3288989722CB954D19F9F073", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-15T16:53:19.682514", "media_url": null, "media_mime_type": null}, {"id": 16386, "message_id": "bot_ACBBA69E3288989722CB954D19F9F073_7388", "sender": "bot", "message_type": "text", "content": "شكرا بزاف مريم على التأكيد ديالك 😊\n\nالموعد ديالك مع الدكتور هيثم بوطيب نهار الخميس 16 أبريل مع الرابعة غادي يبقى محفوظ إن شاء الله. يلا احتاجيتي شي حاجة أو وقع شي تغيير، تواصلي معانا في أي وقت.\n\nمرحبا بيكوم!", "created_at": "2026-04-15T16:53:37.372818", "media_url": null, "media_mime_type": null}]...
|
شكرا بزاف مريم على التأكيد ديالك 😊
الموعد ديالك م شكرا بزاف مريم على التأكيد ديالك 😊
الموعد ديالك مع الدكتور هيثم بوطيب نهار الخميس 16 أبريل مع الرابعة غادي يبقى محفوظ إن شاء الله. يلا احتاجيتي شي حاجة أو وقع شي تغيير، تواصلي معانا في أي وقت.
مرحبا بيكوم!...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T16:53:37.433400
|
2026-04-15T16:53:37.433400
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1218
|
46
|
1008
|
16378
|
16377
|
[{"id": 15894, "message_id": " [{"id": 15894, "message_id": "A5AAC7DA05DF78AC761D4D0F29E72947", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic script:**\nالسلام عليكم، صّباحتي مزيان؟ وعا غير سمح لي على داك الغراض ديال لبارح...\n\n**Latin script (Darija):**\n\"Salam-u-alaykum, sbahti mzyan? Wa gha ghir sma7 liya 3la dak l-gharad dyal l-bare7...\"\n\n**Translation (for context):**\n\"Peace be upon you, did you wake up well (good morning)? And please just forgive me for that matter (errand) of yesterday...\"", "created_at": "2026-04-15T08:20:32.239356", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4150/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15895, "message_id": "3A35EBA6FCB15F977E75", "sender": "user", "message_type": "text", "content": "Aaah", "created_at": "2026-04-15T08:20:50.099346", "media_url": null, "media_mime_type": null}, {"id": 15898, "message_id": "3A783C886E86879658F2", "sender": "user", "message_type": "text", "content": "Normalement mardi prochain à 10h30", "created_at": "2026-04-15T08:21:27.929902", "media_url": null, "media_mime_type": null}, {"id": 15900, "message_id": "A5A6ABBCC835C8A2CEE1B8E18719F4F5", "sender": "bot", "message_type": "voice", "content": "[Voice message] The transcription of the audio is as follows:\n\n**Latin Script:**\n\"Alexi, ghir le rendez-vous d'barrah ghadi tfacture-ih lyoma, bghit ghir...\"\n\n**Arabic Script:**\n\"أليكسي، غير لو رونديفو د البارح غادي تفاكتوريه اليوم، بغيت غير...\"\n\n**Language Breakdown:**\n* **Alexi:** Name (Alexis).\n* **Ghir:** Just / Only (Darija).\n* **Le rendez-vous:** The appointment (French).\n* **D’barrah:** Of yesterday (Darija).\n* **Ghadi:** Will / Future marker (Darija).\n* **Tfacture-ih:** Bill it (French verb *facturer* with Darija conjugation).\n* **Lyoma:** Today (Darija).\n* **Bghit ghir:** I just wanted... (Darija).", "created_at": "2026-04-15T08:24:21.185442", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4151/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16371, "message_id": "3EB0B37D0B236B9EEB536A", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"Intraoral clinical photo showing the mandibular (lower) arch. A dental mirror is used to provide a clear view of the lower anterior and posterior teeth. The image shows a near-complete lower arch with good lighting and focus. The gingiva appears visible around the teeth. There is some visible buildup on the lower anterior teeth along the lingual surfaces, as well as observable wear, staining, and possible irregularities on certain posterior teeth. Dental retractors are used to keep lips and cheeks away, and the patient is wearing a blue bib.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_lower\",\n \"observation\": \"Teeth generally intact, with visible yellowish calculus or staining on the lingual surfaces. Mild crowding is present.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Posterior teeth show some occlusal wear, with possible presence of composite restorations or moderate staining/discoloration, especially on the first and second premolars.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower", "created_at": "2026-04-15T16:44:15.051939", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4351/download", "media_mime_type": "image/jpeg"}, {"id": 16372, "message_id": "3EB0FBBD58E33BE6E87AF6", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photograph showing the mandibular (lower) arch viewed from above. The image is sharply focused and well-lit, utilizing a cheek and tongue retractor and dental mirror. All lower teeth from molars to incisors on both sides are visible. The tongue is partially visible at the bottom of the field. The mucosa appears moist and healthy with no obvious lesions. Some posterior teeth, particularly on the lower left, show discoloration and dark material suggestive of possible decay or large restoration failures. A few teeth have filling material. The gum tissue visible is generally pink and not swollen. There is evidence of plaque/calculus on some teeth.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left molars\",\n \"observation\": \"Discoloration and brownish areas, possible caries or stained fissures; filling material present on first molar. The distal molar shows extended areas of brown/yellow material, possibly caries or large restoration defect.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_right molars\",\n \"observation\": \"Filling material visible on", "created_at": "2026-04-15T16:44:45.688520", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4352/download", "media_mime_type": "image/jpeg"}, {"id": 16373, "message_id": "3EB007016EA90F2F647F89", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a clear intraoral clinical photograph showing the lower dental arch and palate. The mouth is open with cheek retractors in place, providing a direct view of the mandibular teeth, gums, and part of the palate. Most teeth in the lower arch are visible, and both left and right posterior quadrants are observable. There are multiple dental restorations on the lower right quadrant, including what appears to be a metallic (amalgam) filling. The gum tissue appears mostly healthy and pink, with no major visible swelling or lesions. There is minor yellowish staining or wear on the incisal edges of the lower anterior teeth.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left\",\n \"observation\": \"Teeth appear to be intact with multiple posterior teeth present. Occlusal surfaces are visible and appear to have natural anatomy.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"Posterior teeth present including premolars and molars. One molar has a metallic (amalgam) restoration. Other teeth show natural morphology with no obvious large cavities or", "created_at": "2026-04-15T16:44:55.870840", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4353/download", "media_mime_type": "image/jpeg"}, {"id": 16374, "message_id": "3EB049EE4C63A98F658A59", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"Close-up intraoral image of upper and lower anterior and posterior teeth, with a cheek retractor in place. The upper and lower teeth and gums are clearly visible. The teeth show some degree of yellowish discoloration. Several teeth (mainly lower anteriors) have visible brown deposits near the gumline, likely calculus. The gums appear generally pink but there is evidence of localized redness, particularly around the lower anterior teeth. Mild gum recession is apparent on the lower front teeth. Some wear is visible on the incisal edges of the upper front teeth, and the lower front teeth have uneven margins. A dark restoration or carious lesion can be seen on a lower right molar. No dental appliances or braces are visible. No patient information is visible in the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Incisal edges of central incisors show enamel wear and minor chipping. Surfaces show diffuse yellowish discoloration and some white opacity.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Teeth with brownish", "created_at": "2026-04-15T16:45:08.105858", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4354/download", "media_mime_type": "image/jpeg"}, {"id": 16375, "message_id": "3EB04586D16CD759138D9A", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral view of the upper and lower anterior and premolar teeth. The lips are retracted using cheek retractors, exposing the gingiva and teeth clearly. Both upper and lower arches are visible from first premolar to first premolar (some molars partially visible). Teeth show a yellowish hue, with noticeable brownish discoloration, particularly near the gum line and interproximal areas. There is visible accumulation of calculus and/or staining, especially on the lower anterior and upper lateral/canine areas. The gum tissue appears generally pink but shows mild swelling and irregularity along the marginal gingiva. There is visible crowding of the lower anteriors and a slight misalignment between upper and lower dental midlines. Some existing dental restorations (possible composite or amalgam) can be seen on upper right posterior teeth.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Yellowish color, mild wear on incisal edges, mild brown staining interproximally\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation", "created_at": "2026-04-15T16:45:26.324659", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4355/download", "media_mime_type": "image/jpeg"}, {"id": 16376, "message_id": "3ADC68E8868E7561FE98", "sender": "user", "message_type": "text", "content": "👍👍😔😔", "created_at": "2026-04-15T16:48:50.245469", "media_url": null, "media_mime_type": null}, {"id": 16377, "message_id": "3A2F81F8400E9E6A1B34", "sender": "user", "message_type": "text", "content": "Merci beaucoup", "created_at": "2026-04-15T16:48:55.720490", "media_url": null, "media_mime_type": null}, {"id": 16378, "message_id": "bot_3A2F81F8400E9E6A1B34_9432", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى ولا استفسار، حنا رهن الإشارة ديالكوم.", "created_at": "2026-04-15T16:50:12.174547", "media_url": null, "media_mime_type": null}]...
|
العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى ولا العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى ولا استفسار، حنا رهن الإشارة ديالكوم....
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T16:50:12.227345
|
2026-04-15T16:50:12.227345
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1217
|
46
|
992
|
16370
|
16369
|
[{"id": 14378, "message_id": " [{"id": 14378, "message_id": "A5DD5AA02FDC87C4FEE6336F9E59CCFD", "sender": "bot", "message_type": "text", "content": "Salam alikom", "created_at": "2026-04-12T15:12:00.802786", "media_url": null, "media_mime_type": null}, {"id": 14629, "message_id": "3EB00053E119220E0C7B5C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ALAIN Azar*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *14:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*ALAIN*\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *14:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T08:14:45.673479", "media_url": null, "media_mime_type": null}, {"id": 16209, "message_id": "3EB032DD4F85BD69D61364", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital illustration of an anthropomorphic tooth character, smiling and giving a thumbs-up. The tooth is holding a notepad with a large checked box on it, indicating confirmation. The background appears to represent a dental clinic interior with blurred dental chair and equipment. At the top, the logo of Tanger Bay Dental Center is visible, featuring a tooth outline and the words 'Tanger Bay Dental Center.' The text in the image, written in French, reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check mark and 'CHEZ TANGER BAY DENTAL CENTER' below it. The colors are mainly blue and white with a professional, welcoming aesthetic.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"Tanger Bay Dental Center\n\nUser message context: Salut *ALAIN Azar*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *14:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:04:27.582067", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4263/download", "media_mime_type": "image/jpeg"}, {"id": 16231, "message_id": "3EB03AFF6D1C931A096584", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ALAIN Azar*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *14:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*ALAIN*\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *14:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:18:41.602750", "media_url": null, "media_mime_type": null}, {"id": 16369, "message_id": "2A34CA3E76875C06F5C2", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-15T16:43:36.205909", "media_url": null, "media_mime_type": null}, {"id": 16370, "message_id": "bot_2A34CA3E76875C06F5C2_8399", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Alain 😊\n\nVotre rendez-vous avec Dr Haitham Boutaib est bien confirmé pour jeudi 16 avril 2026 à 14:00. Si jamais vous avez un empêchement, n'hésitez pas à contacter la réception au 06 60 02 22 63.\n\nAu plaisir de vous accueillir au Centre Dentaire Tanger Bay !", "created_at": "2026-04-15T16:43:56.770439", "media_url": null, "media_mime_type": null}]...
|
Merci beaucoup pour votre confirmation Alain 😊
Vo Merci beaucoup pour votre confirmation Alain 😊
Votre rendez-vous avec Dr Haitham Boutaib est bien confirmé pour jeudi 16 avril 2026 à 14:00. Si jamais vous avez un empêchement, n'hésitez pas à contacter la réception au 06 60 02 22 63.
Au plaisir de vous accueillir au Centre Dentaire Tanger Bay !...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T16:43:56.832100
|
2026-04-15T16:43:56.832100
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1216
|
46
|
1032
|
16340
|
16338
|
[{"id": 15377, "message_id": " [{"id": 15377, "message_id": "ACF313A938BE072550A28DA9022D0DD4", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of a person's mouth, slightly open, revealing both upper and lower teeth. The upper front teeth display spacing (diastema) and some degree of crowding, particularly to the viewer's right side. The lower teeth also show mild crowding with overlapping of the anterior teeth. Gum tissue appears generally healthy, with a pink color and no obvious inflammation, but only partially visible. Some variation in tooth color is present, with the lower teeth appearing slightly more yellow than the uppers. No obvious large restorations, prostheses, or orthodontic appliances are seen. No text, labels, or extraneous objects are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Visible spacing (diastema) between the two central incisors, with some crowding and irregular alignment of adjacent teeth.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Mild crowding and rotation of lateral teeth visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T10:23:58.199861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3982/download", "media_mime_type": "image/jpeg"}, {"id": 16322, "message_id": "A582EE24B41C1D043660B87617D1D571", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"صباح الخير مدام، كيف نتي مزيانة؟ بخير؟ صحة لاباس؟ مدام أنا هضرت مع الدكتور بالنسبة للحالة ديالك، خاصك gouttière. هادوك les gouttières ديال contention، كتعملهم زعما بحالهم بحال السلك، غير هوما الدور ديالهم حسن من السلك، كيصرعو المدة ديال زعما السنان يقربو لبعضهم.\"\n\n**Transcription in Latin script (Darija/French mix):**\n\"Sbah lkhir madam, kif nti mziana? bikhir? saha labas? Madam ana hdert m3a docteur binnisba l l-hala dyalk, khask gouttière. Hadouk les gouttières dyal contention, kat3mlhom za3ma bhalhom bhal s-selk, ghir houma d-dawer dyalhom hsen men s-selk, kaysar3ou l-mouda dyal za3ma s-snan iqerbou l-ba3dhom.\"", "created_at": "2026-04-15T16:17:57.126843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4321/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16330, "message_id": "ACF4B2AA9F25D6E91F828732969CC056", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of an adult person's mouth open, displaying the upper and lower anterior teeth and adjacent gum tissue. The upper central incisors are spaced apart (midline diastema) and there is a missing upper right lateral incisor (tooth #12) and a missing upper left lateral incisor (tooth #22). Markings in the image (green lines and an arrow) highlight these points. Teeth are mostly present except for the upper lateral incisors. The lower anterior teeth are slightly crowded, and the teeth color appears to be natural with some mild discoloration. Gum tissue appears generally healthy without prominent redness or swelling. No visible caries, crowns, fillings, or dental prostheses are seen. No soft tissue lesions or acute injuries present. The lips and a portion of the surrounding skin are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing both upper lateral incisors; central incisors present with a large gap between them (midline diastema)\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A close-up clinical intraoral photo of an adult's mouth, showing the upper and lower anterior and premolar teeth. The mouth is open, allowing visualization of the incisal and labial surfaces of the teeth, as well as the gingival margins. The upper arch displays a significant midline diastema and missing maxillary anterior teeth. Three green lines mark specific tooth areas, and a green arrow points to the region beneath the nose, apparently highlighting the absence of maxillary central incisors. The lower teeth are generally present and closely aligned, though slightly yellowed compared to the upper teeth. Gum tissue appears visible but only partially in the photo. No soft tissue lesions or overt swelling is noted.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing central and lateral incisors, large midline gap (midline diastema), remaining canines visible.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"Posterior teeth visible, appear intact with no obvious gross caries, minor staining possible.\",\n \"severity_signal\":", "created_at": "2026-04-15T16:25:46.360608", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4324/download", "media_mime_type": "image/jpeg"}, {"id": 16331, "message_id": "bot_ACF4B2AA9F25D6E91F828732969CC056_7528", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi des photos et toutes ces précisions. L’équipe a bien reçu votre demande pour une consultation en vue de la pose de facettes, et prendra en compte vos attentes ainsi que la situation clinique visible sur les images.\n\nPour les questions de coût et de planification, seul le Dr Haitham Boutaib pourra vous donner une estimation personnalisée après analyse complète en cabinet, surtout avec les particularités visibles (espaces, dents manquantes, alignement). L’équipe vous contactera rapidement pour fixer un rendez-vous entre le 18 et le 22 mai et répondre à toutes vos questions.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:26:43.228490", "media_url": null, "media_mime_type": null}, {"id": 16332, "message_id": "AC3A34D0212FF4087AFF6AF1D37CE190", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the lower half of a person's face, focusing on the open mouth and teeth. Green markings are drawn on the skin above the upper lip and across an upper central incisor. The upper front teeth display diastema (a gap between the central incisors), and there is a noticeable space indicating a missing upper right lateral incisor. The upper right canine is present but the teeth alignment is irregular. The lower teeth appear intact, with minor crowding and mild discoloration. The gums appear light pink, though a detailed assessment of gum tissue is limited by the angle and lighting.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Diastema between the upper central incisors; upper right lateral incisor is missing; irregular tooth alignment; teeth appear clean with natural color\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"All lower front teeth appear present with minor crowding and mild discoloration, generally aligned\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gum\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts an open mouth with visible upper and lower anterior teeth. The upper anterior teeth show a midline diastema (space) between the two central incisors. There is also a missing tooth (upper left lateral incisor). The alignment of both upper and lower teeth appears irregular, with noticeable crowding and spacing. The gum tissue is healthy pink but with slight redness near the missing tooth area. No clear soft tissue lesions or swelling are visible. The teeth generally appear slightly yellowed. There are green markings added to the image: one above the upper lip, and another over the gap in the upper arch.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Midline diastema between upper central incisors, and missing upper left lateral incisor.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower anterior teeth show mild crowding and appear intact with no obvious fractures or caries.\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gums appear mostly healthy pink", "created_at": "2026-04-15T16:27:14.691241", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4325/download", "media_mime_type": "image/jpeg"}, {"id": 16333, "message_id": "bot_AC3A34D0212FF4087AFF6AF1D37CE190_1001", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi de ces nouvelles photos et détails. Toutes vos images et informations seront bien prises en compte par l’équipe médicale pour préparer votre consultation avec le Dr Haitham Boutaib. Cela permettra d’analyser au mieux votre situation (espaces, dents manquantes, alignement…) avant le rendez-vous.\n\nL’équipe vous recontactera très bientôt pour fixer la date exacte et discuter du plan de traitement adapté à votre cas.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:27:38.408826", "media_url": null, "media_mime_type": null}, {"id": 16334, "message_id": "AC25D5D5B64EB60C2BBA7B1C36509F36", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم وفوالا أختي شوف الصورة اللولانية كنظن بأن هاديك l’étape اللي بغيت نسول عليها أنه غيكون واحد modelage ديال السنان ديال السنة ديال هاديك على الشمال، ضرسة هاديك. تكون واحد modelage باش تشبه لهاديك la canine اللي كاينة في جهة أخرى باش يكون واحد النوع ديال symétrie، غتخلق واحد symétrie. يعني ممكن تكون بالcomposite ولا ربما première étape تكون composite باش نشوفوا واش ديك الجهة غتعطي شي حاجة. L’étape الثانية هو أن هادوك les dents القداميين اللي مفتوحين واحدة طويلة على أخرى هاديك ديال اليمين إلا كان ممكن حتى هي يوقع ليها modelage باش تكون في نفس الطول فحال أخرى اللي قدامها فحال هاديك اللي على الشمال. وفوالا et la troisième étape أنا غنصيفط تصويرة.", "created_at": "2026-04-15T16:28:21.560411", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4326/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16335, "message_id": "bot_AC25D5D5B64EB60C2BBA7B1C36509F36_983", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التوضيحات ديالك وعلى الشرح المفصل ديال الخطوات اللي باغية تناقشيهم مع الدكتور (modelage بالـ composite، symétrie، وتعديل الطول ديال السنان القداميين). غادي نوصل كل هاد التفاصيل للفريق الطبي مع الصور اللي سبق وصيفطتيهم.\n\nغادي يتواصلوا معكوم قريباً باش يناقشوا معاكوم جميع المراحل ويعطيوكوم رأي الدكتور وخطة العلاج المناسبة لحالتك إن شاء الله.\n\nإلى كان عندك أي سؤال إضافي أو بغيت تصيفطي تصويرة أخرى، مرحباً في أي وقت!", "created_at": "2026-04-15T16:28:43.910792", "media_url": null, "media_mime_type": null}, {"id": 16336, "message_id": "ACC88C1D1C84520A42261AD9CEC0A6FB", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral photo of an open mouth, focusing on the upper and lower anterior teeth. The upper central incisor region shows a missing tooth with a gap between the remaining upper teeth. There is a green digital mark outlining the region corresponding to the upper right lateral incisor. The upper teeth exhibit mild to moderate yellowing and possible minor translucency or wear, and most appear intact aside from the missing tooth. The lower anterior teeth appear slightly crowded and show some yellowing. The gum tissue is mostly pink, and the margins are visible in the anterior area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"A central incisor is missing, leaving a noticeable gap. Remaining incisors show mild discoloration and wear.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth adjacent to the missing incisor appear intact with mild yellowing and slight surface irregularities.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"The region\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person's open mouth with lips retracted to display upper and lower teeth. The skin around the mouth, including part of the nose and chin, is visible. There is a green marking shaped like a 'U' drawn on the right maxillary (upper right) side, specifically around the area of a missing upper front tooth. The upper anterior teeth are visible, and there is a noticeable gap in the upper right central or lateral incisor region. The lower anterior teeth are present and appear generally intact. The gingival tissues are partially visible and appear to be of normal color, with no obvious signs of significant inflammation, swelling, or gum recession visible in this image. Teeth have some mild color variation but no large visible caries or fractures. Mild crowding or misalignment may be present, particularly in lower anterior teeth.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Missing tooth in the upper right anterior segment corresponding to the region marked in green. Surrounding teeth appear of normal color and structure.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_left", "created_at": "2026-04-15T16:29:15.832309", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4327/download", "media_mime_type": "image/jpeg"}, {"id": 16337, "message_id": "bot_ACC88C1D1C84520A42261AD9CEC0A6FB_8095", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التصويرة الجديدة والتوضيحات اللي سبق وشرحتيهم. كلشي وصل للفريق الطبي مع الشرح ديالك حول modelage والتعديلات اللي باغية تديريهم (باش يكونو السنان متشابهين فالشكل والطول).\n\nالفريق غادي يشوف جميع الصور والملاحظات ديالك، وغادي يتواصل معكوم قريباً باش يناقشوا معاكوم الخطة الأنسب ويعطيوكوم رأي الدكتور بالتفصيل إن شاء الله.\n\nإلى كان عندك أي سؤال آخر أو بغيت تصيفطي شي حاجة إضافية، مرحباً في أي وقت!", "created_at": "2026-04-15T16:29:45.297503", "media_url": null, "media_mime_type": null}, {"id": 16338, "message_id": "ACF948E1EBCA749BB0A715BE983B4924", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، مع هاد ليطاب التالتة هو ديك السنة هاديك اللي دابا علمت عليها داخلة شويش عوجة، يعني واش ممكن فحال تعمار ولا يوقع حتى واحد المودلاج يمكن ربما بالزيادة باش تجي، تجي فالصف ديال هادو هاد لي زوطر دون لي كاينين قدامهم، فوالا.\n\nوكاين كنظن تا إمكانية أن هادوك السنان لقداميين جوج، أن هداك الوسط ديك الفتيحة الـ gap لي فالوسط، تنقص شويش مثلاً بدوك لي فاصيت، أن لي فاصيت يكونوا شويش، يكونوا بطريقة أن تنقص شويش ماشي كلشي، مابغيتش تنقص كلشي، غير تنقص، يكون واحد النوع ديال سيميتري اللي ممكن يتحقق.\n\nفهذا هو التصور ديالي ماعرفتش شنو الإمكانيات اللي موجودة، شكرا.", "created_at": "2026-04-15T16:30:22.640096", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4328/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16340, "message_id": "bot_ACF948E1EBCA749BB0A715BE983B4924_2158", "sender": "bot", "message_type": "text", "content": "شكراً بزاف أختي على الشرح المفصل والرؤية اللي عندك بخصوص التعديلات اللي باغية تديريهم (تعمار أو modelage للسنة اللي داخلة شوية، وتصغير الفتيحة بين السنان القداميين بطريقة متوازنة).\n\nغادي نوصل كل هاد التفاصيل للفريق الطبي مع الصور والملاحظات السابقة، باش الدكتور يقدر يطلع على كل النقاط اللي مهمة ليك ويعطيك الرأي المناسب والإمكانيات المتوفرة.\n\nالفريق غادي يتواصل معكوم قريباً إن شاء الله باش يناقشوا معاكوم كل الحلول الممكنة ويحددوا معاكوم الخطوات الجاية. إذا كان عندك أي سؤال آخر أو بغيت تزيدي شي توضيح، مرحباً في أي وقت!", "created_at": "2026-04-15T16:30:50.692719", "media_url": null, "media_mime_type": null}]...
|
شكراً بزاف أختي على الشرح المفصل والرؤية اللي عندك شكراً بزاف أختي على الشرح المفصل والرؤية اللي عندك بخصوص التعديلات اللي باغية تديريهم (تعمار أو modelage للسنة اللي داخلة شوية، وتصغير الفتيحة بين السنان القداميين بطريقة متوازنة).
غادي نوصل كل هاد التفاصيل للفريق الطبي مع الصور والملاحظات السابقة، باش الدكتور يقدر يطلع على كل النقاط اللي مهمة ليك ويعطيك الرأي المناسب والإمكانيات المتوفرة.
الفريق غادي يتواصل معكوم قريباً إن شاء الله باش يناقشوا معاكوم كل الحلول الممكنة ويحددوا معاكوم الخطوات الجاية. إذا كان عندك أي سؤال آخر أو بغيت تزيدي شي توضيح، مرحباً في أي وقت!...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T16:30:50.749395
|
2026-04-15T16:30:50.749395
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1215
|
46
|
1032
|
16337
|
16336
|
[{"id": 15342, "message_id": " [{"id": 15342, "message_id": "AC52A43F1D530BFFD228C2AD242A9B9D", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a close-up of the lower half of a person's face, focusing on the mouth area with the subject smiling to show both the upper and lower front teeth. The lips are retracted naturally to expose the teeth. The person is wearing a lavender or purple colored scarf. The photo is taken indoors, with part of the room visible in the background, including a wood beam, part of a wall, and an air conditioning unit. In the lower left corner, the text 'Galaxy S22' is visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth appear relatively well-maintained. There is a visible midline diastema (gap) between the upper central incisors. Some slight irregularity in incisor alignment and minor edge translucency. No obvious decay or major discolorations visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower incisors are visible, appear crowded with noticeable overlapping. No obvious large caries or fractures seen.\",\n \"severity_signal\": \"mild\"\n }", "created_at": "2026-04-14T09:43:07.810196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3962/download", "media_mime_type": "image/jpeg"}, {"id": 15343, "message_id": "AC93EDA5EF4CDFB7FB8350D9033CF2EF", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up photograph of the lower half of a person's face, showing a side view of their smile. The individual's head is covered with a purple scarf. The teeth are visible from the left side, showing both upper and lower arches with lips slightly parted. The gums are partially visible, and the teeth appear generally clean. The background reveals an indoor environment with a wooden beam, an air conditioning unit, and white ceiling and wall panels. The text 'Galaxy S22' is visible at the bottom left of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth are aligned with slight variation in color. Some teeth exhibit mild yellowish discoloration. No obvious signs of decay or fracture visible. Slight crowding or overlap is present.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Lower anterior teeth are visible and show mild crowding. Color appears consistent with upper teeth. No obvious fractures or gross discolorations seen.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"", "created_at": "2026-04-14T09:43:08.288970", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3963/download", "media_mime_type": "image/jpeg"}, {"id": 15377, "message_id": "ACF313A938BE072550A28DA9022D0DD4", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of a person's mouth, slightly open, revealing both upper and lower teeth. The upper front teeth display spacing (diastema) and some degree of crowding, particularly to the viewer's right side. The lower teeth also show mild crowding with overlapping of the anterior teeth. Gum tissue appears generally healthy, with a pink color and no obvious inflammation, but only partially visible. Some variation in tooth color is present, with the lower teeth appearing slightly more yellow than the uppers. No obvious large restorations, prostheses, or orthodontic appliances are seen. No text, labels, or extraneous objects are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Visible spacing (diastema) between the two central incisors, with some crowding and irregular alignment of adjacent teeth.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Mild crowding and rotation of lateral teeth visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T10:23:58.199861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3982/download", "media_mime_type": "image/jpeg"}, {"id": 16322, "message_id": "A582EE24B41C1D043660B87617D1D571", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"صباح الخير مدام، كيف نتي مزيانة؟ بخير؟ صحة لاباس؟ مدام أنا هضرت مع الدكتور بالنسبة للحالة ديالك، خاصك gouttière. هادوك les gouttières ديال contention، كتعملهم زعما بحالهم بحال السلك، غير هوما الدور ديالهم حسن من السلك، كيصرعو المدة ديال زعما السنان يقربو لبعضهم.\"\n\n**Transcription in Latin script (Darija/French mix):**\n\"Sbah lkhir madam, kif nti mziana? bikhir? saha labas? Madam ana hdert m3a docteur binnisba l l-hala dyalk, khask gouttière. Hadouk les gouttières dyal contention, kat3mlhom za3ma bhalhom bhal s-selk, ghir houma d-dawer dyalhom hsen men s-selk, kaysar3ou l-mouda dyal za3ma s-snan iqerbou l-ba3dhom.\"", "created_at": "2026-04-15T16:17:57.126843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4321/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16330, "message_id": "ACF4B2AA9F25D6E91F828732969CC056", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of an adult person's mouth open, displaying the upper and lower anterior teeth and adjacent gum tissue. The upper central incisors are spaced apart (midline diastema) and there is a missing upper right lateral incisor (tooth #12) and a missing upper left lateral incisor (tooth #22). Markings in the image (green lines and an arrow) highlight these points. Teeth are mostly present except for the upper lateral incisors. The lower anterior teeth are slightly crowded, and the teeth color appears to be natural with some mild discoloration. Gum tissue appears generally healthy without prominent redness or swelling. No visible caries, crowns, fillings, or dental prostheses are seen. No soft tissue lesions or acute injuries present. The lips and a portion of the surrounding skin are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing both upper lateral incisors; central incisors present with a large gap between them (midline diastema)\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A close-up clinical intraoral photo of an adult's mouth, showing the upper and lower anterior and premolar teeth. The mouth is open, allowing visualization of the incisal and labial surfaces of the teeth, as well as the gingival margins. The upper arch displays a significant midline diastema and missing maxillary anterior teeth. Three green lines mark specific tooth areas, and a green arrow points to the region beneath the nose, apparently highlighting the absence of maxillary central incisors. The lower teeth are generally present and closely aligned, though slightly yellowed compared to the upper teeth. Gum tissue appears visible but only partially in the photo. No soft tissue lesions or overt swelling is noted.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing central and lateral incisors, large midline gap (midline diastema), remaining canines visible.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"Posterior teeth visible, appear intact with no obvious gross caries, minor staining possible.\",\n \"severity_signal\":", "created_at": "2026-04-15T16:25:46.360608", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4324/download", "media_mime_type": "image/jpeg"}, {"id": 16331, "message_id": "bot_ACF4B2AA9F25D6E91F828732969CC056_7528", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi des photos et toutes ces précisions. L’équipe a bien reçu votre demande pour une consultation en vue de la pose de facettes, et prendra en compte vos attentes ainsi que la situation clinique visible sur les images.\n\nPour les questions de coût et de planification, seul le Dr Haitham Boutaib pourra vous donner une estimation personnalisée après analyse complète en cabinet, surtout avec les particularités visibles (espaces, dents manquantes, alignement). L’équipe vous contactera rapidement pour fixer un rendez-vous entre le 18 et le 22 mai et répondre à toutes vos questions.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:26:43.228490", "media_url": null, "media_mime_type": null}, {"id": 16332, "message_id": "AC3A34D0212FF4087AFF6AF1D37CE190", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the lower half of a person's face, focusing on the open mouth and teeth. Green markings are drawn on the skin above the upper lip and across an upper central incisor. The upper front teeth display diastema (a gap between the central incisors), and there is a noticeable space indicating a missing upper right lateral incisor. The upper right canine is present but the teeth alignment is irregular. The lower teeth appear intact, with minor crowding and mild discoloration. The gums appear light pink, though a detailed assessment of gum tissue is limited by the angle and lighting.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Diastema between the upper central incisors; upper right lateral incisor is missing; irregular tooth alignment; teeth appear clean with natural color\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"All lower front teeth appear present with minor crowding and mild discoloration, generally aligned\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gum\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts an open mouth with visible upper and lower anterior teeth. The upper anterior teeth show a midline diastema (space) between the two central incisors. There is also a missing tooth (upper left lateral incisor). The alignment of both upper and lower teeth appears irregular, with noticeable crowding and spacing. The gum tissue is healthy pink but with slight redness near the missing tooth area. No clear soft tissue lesions or swelling are visible. The teeth generally appear slightly yellowed. There are green markings added to the image: one above the upper lip, and another over the gap in the upper arch.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Midline diastema between upper central incisors, and missing upper left lateral incisor.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower anterior teeth show mild crowding and appear intact with no obvious fractures or caries.\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gums appear mostly healthy pink", "created_at": "2026-04-15T16:27:14.691241", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4325/download", "media_mime_type": "image/jpeg"}, {"id": 16333, "message_id": "bot_AC3A34D0212FF4087AFF6AF1D37CE190_1001", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi de ces nouvelles photos et détails. Toutes vos images et informations seront bien prises en compte par l’équipe médicale pour préparer votre consultation avec le Dr Haitham Boutaib. Cela permettra d’analyser au mieux votre situation (espaces, dents manquantes, alignement…) avant le rendez-vous.\n\nL’équipe vous recontactera très bientôt pour fixer la date exacte et discuter du plan de traitement adapté à votre cas.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:27:38.408826", "media_url": null, "media_mime_type": null}, {"id": 16334, "message_id": "AC25D5D5B64EB60C2BBA7B1C36509F36", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم وفوالا أختي شوف الصورة اللولانية كنظن بأن هاديك l’étape اللي بغيت نسول عليها أنه غيكون واحد modelage ديال السنان ديال السنة ديال هاديك على الشمال، ضرسة هاديك. تكون واحد modelage باش تشبه لهاديك la canine اللي كاينة في جهة أخرى باش يكون واحد النوع ديال symétrie، غتخلق واحد symétrie. يعني ممكن تكون بالcomposite ولا ربما première étape تكون composite باش نشوفوا واش ديك الجهة غتعطي شي حاجة. L’étape الثانية هو أن هادوك les dents القداميين اللي مفتوحين واحدة طويلة على أخرى هاديك ديال اليمين إلا كان ممكن حتى هي يوقع ليها modelage باش تكون في نفس الطول فحال أخرى اللي قدامها فحال هاديك اللي على الشمال. وفوالا et la troisième étape أنا غنصيفط تصويرة.", "created_at": "2026-04-15T16:28:21.560411", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4326/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16335, "message_id": "bot_AC25D5D5B64EB60C2BBA7B1C36509F36_983", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التوضيحات ديالك وعلى الشرح المفصل ديال الخطوات اللي باغية تناقشيهم مع الدكتور (modelage بالـ composite، symétrie، وتعديل الطول ديال السنان القداميين). غادي نوصل كل هاد التفاصيل للفريق الطبي مع الصور اللي سبق وصيفطتيهم.\n\nغادي يتواصلوا معكوم قريباً باش يناقشوا معاكوم جميع المراحل ويعطيوكوم رأي الدكتور وخطة العلاج المناسبة لحالتك إن شاء الله.\n\nإلى كان عندك أي سؤال إضافي أو بغيت تصيفطي تصويرة أخرى، مرحباً في أي وقت!", "created_at": "2026-04-15T16:28:43.910792", "media_url": null, "media_mime_type": null}, {"id": 16336, "message_id": "ACC88C1D1C84520A42261AD9CEC0A6FB", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral photo of an open mouth, focusing on the upper and lower anterior teeth. The upper central incisor region shows a missing tooth with a gap between the remaining upper teeth. There is a green digital mark outlining the region corresponding to the upper right lateral incisor. The upper teeth exhibit mild to moderate yellowing and possible minor translucency or wear, and most appear intact aside from the missing tooth. The lower anterior teeth appear slightly crowded and show some yellowing. The gum tissue is mostly pink, and the margins are visible in the anterior area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"A central incisor is missing, leaving a noticeable gap. Remaining incisors show mild discoloration and wear.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth adjacent to the missing incisor appear intact with mild yellowing and slight surface irregularities.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"The region\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person's open mouth with lips retracted to display upper and lower teeth. The skin around the mouth, including part of the nose and chin, is visible. There is a green marking shaped like a 'U' drawn on the right maxillary (upper right) side, specifically around the area of a missing upper front tooth. The upper anterior teeth are visible, and there is a noticeable gap in the upper right central or lateral incisor region. The lower anterior teeth are present and appear generally intact. The gingival tissues are partially visible and appear to be of normal color, with no obvious signs of significant inflammation, swelling, or gum recession visible in this image. Teeth have some mild color variation but no large visible caries or fractures. Mild crowding or misalignment may be present, particularly in lower anterior teeth.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Missing tooth in the upper right anterior segment corresponding to the region marked in green. Surrounding teeth appear of normal color and structure.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_left", "created_at": "2026-04-15T16:29:15.832309", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4327/download", "media_mime_type": "image/jpeg"}, {"id": 16337, "message_id": "bot_ACC88C1D1C84520A42261AD9CEC0A6FB_8095", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التصويرة الجديدة والتوضيحات اللي سبق وشرحتيهم. كلشي وصل للفريق الطبي مع الشرح ديالك حول modelage والتعديلات اللي باغية تديريهم (باش يكونو السنان متشابهين فالشكل والطول).\n\nالفريق غادي يشوف جميع الصور والملاحظات ديالك، وغادي يتواصل معكوم قريباً باش يناقشوا معاكوم الخطة الأنسب ويعطيوكوم رأي الدكتور بالتفصيل إن شاء الله.\n\nإلى كان عندك أي سؤال آخر أو بغيت تصيفطي شي حاجة إضافية، مرحباً في أي وقت!", "created_at": "2026-04-15T16:29:45.297503", "media_url": null, "media_mime_type": null}]...
|
شكراً بزاف على التصويرة الجديدة والتوضيحات اللي سب شكراً بزاف على التصويرة الجديدة والتوضيحات اللي سبق وشرحتيهم. كلشي وصل للفريق الطبي مع الشرح ديالك حول modelage والتعديلات اللي باغية تديريهم (باش يكونو السنان متشابهين فالشكل والطول).
الفريق غادي يشوف جميع الصور والملاحظات ديالك، وغادي يتواصل معكوم قريباً باش يناقشوا معاكوم الخطة الأنسب ويعطيوكوم رأي الدكتور بالتفصيل إن شاء الله.
إلى كان عندك أي سؤال آخر أو بغيت تصيفطي شي حاجة إضافية، مرحباً في أي وقت!...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T16:29:45.357836
|
2026-04-15T16:29:45.357836
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1214
|
46
|
1032
|
16335
|
16334
|
[{"id": 15340, "message_id": " [{"id": 15340, "message_id": "AC08BEA887D760CB24896D2C0EB66447", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:07.152780", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3960/download", "media_mime_type": "image/jpeg"}, {"id": 15341, "message_id": "AC062DEA5A293ED378F713C0DDF4B672", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:07.498777", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3961/download", "media_mime_type": "image/jpeg"}, {"id": 15342, "message_id": "AC52A43F1D530BFFD228C2AD242A9B9D", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a close-up of the lower half of a person's face, focusing on the mouth area with the subject smiling to show both the upper and lower front teeth. The lips are retracted naturally to expose the teeth. The person is wearing a lavender or purple colored scarf. The photo is taken indoors, with part of the room visible in the background, including a wood beam, part of a wall, and an air conditioning unit. In the lower left corner, the text 'Galaxy S22' is visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth appear relatively well-maintained. There is a visible midline diastema (gap) between the upper central incisors. Some slight irregularity in incisor alignment and minor edge translucency. No obvious decay or major discolorations visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower incisors are visible, appear crowded with noticeable overlapping. No obvious large caries or fractures seen.\",\n \"severity_signal\": \"mild\"\n }", "created_at": "2026-04-14T09:43:07.810196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3962/download", "media_mime_type": "image/jpeg"}, {"id": 15343, "message_id": "AC93EDA5EF4CDFB7FB8350D9033CF2EF", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up photograph of the lower half of a person's face, showing a side view of their smile. The individual's head is covered with a purple scarf. The teeth are visible from the left side, showing both upper and lower arches with lips slightly parted. The gums are partially visible, and the teeth appear generally clean. The background reveals an indoor environment with a wooden beam, an air conditioning unit, and white ceiling and wall panels. The text 'Galaxy S22' is visible at the bottom left of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth are aligned with slight variation in color. Some teeth exhibit mild yellowish discoloration. No obvious signs of decay or fracture visible. Slight crowding or overlap is present.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Lower anterior teeth are visible and show mild crowding. Color appears consistent with upper teeth. No obvious fractures or gross discolorations seen.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"", "created_at": "2026-04-14T09:43:08.288970", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3963/download", "media_mime_type": "image/jpeg"}, {"id": 15377, "message_id": "ACF313A938BE072550A28DA9022D0DD4", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of a person's mouth, slightly open, revealing both upper and lower teeth. The upper front teeth display spacing (diastema) and some degree of crowding, particularly to the viewer's right side. The lower teeth also show mild crowding with overlapping of the anterior teeth. Gum tissue appears generally healthy, with a pink color and no obvious inflammation, but only partially visible. Some variation in tooth color is present, with the lower teeth appearing slightly more yellow than the uppers. No obvious large restorations, prostheses, or orthodontic appliances are seen. No text, labels, or extraneous objects are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Visible spacing (diastema) between the two central incisors, with some crowding and irregular alignment of adjacent teeth.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Mild crowding and rotation of lateral teeth visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T10:23:58.199861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3982/download", "media_mime_type": "image/jpeg"}, {"id": 16322, "message_id": "A582EE24B41C1D043660B87617D1D571", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"صباح الخير مدام، كيف نتي مزيانة؟ بخير؟ صحة لاباس؟ مدام أنا هضرت مع الدكتور بالنسبة للحالة ديالك، خاصك gouttière. هادوك les gouttières ديال contention، كتعملهم زعما بحالهم بحال السلك، غير هوما الدور ديالهم حسن من السلك، كيصرعو المدة ديال زعما السنان يقربو لبعضهم.\"\n\n**Transcription in Latin script (Darija/French mix):**\n\"Sbah lkhir madam, kif nti mziana? bikhir? saha labas? Madam ana hdert m3a docteur binnisba l l-hala dyalk, khask gouttière. Hadouk les gouttières dyal contention, kat3mlhom za3ma bhalhom bhal s-selk, ghir houma d-dawer dyalhom hsen men s-selk, kaysar3ou l-mouda dyal za3ma s-snan iqerbou l-ba3dhom.\"", "created_at": "2026-04-15T16:17:57.126843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4321/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16330, "message_id": "ACF4B2AA9F25D6E91F828732969CC056", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of an adult person's mouth open, displaying the upper and lower anterior teeth and adjacent gum tissue. The upper central incisors are spaced apart (midline diastema) and there is a missing upper right lateral incisor (tooth #12) and a missing upper left lateral incisor (tooth #22). Markings in the image (green lines and an arrow) highlight these points. Teeth are mostly present except for the upper lateral incisors. The lower anterior teeth are slightly crowded, and the teeth color appears to be natural with some mild discoloration. Gum tissue appears generally healthy without prominent redness or swelling. No visible caries, crowns, fillings, or dental prostheses are seen. No soft tissue lesions or acute injuries present. The lips and a portion of the surrounding skin are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing both upper lateral incisors; central incisors present with a large gap between them (midline diastema)\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A close-up clinical intraoral photo of an adult's mouth, showing the upper and lower anterior and premolar teeth. The mouth is open, allowing visualization of the incisal and labial surfaces of the teeth, as well as the gingival margins. The upper arch displays a significant midline diastema and missing maxillary anterior teeth. Three green lines mark specific tooth areas, and a green arrow points to the region beneath the nose, apparently highlighting the absence of maxillary central incisors. The lower teeth are generally present and closely aligned, though slightly yellowed compared to the upper teeth. Gum tissue appears visible but only partially in the photo. No soft tissue lesions or overt swelling is noted.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing central and lateral incisors, large midline gap (midline diastema), remaining canines visible.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"Posterior teeth visible, appear intact with no obvious gross caries, minor staining possible.\",\n \"severity_signal\":", "created_at": "2026-04-15T16:25:46.360608", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4324/download", "media_mime_type": "image/jpeg"}, {"id": 16331, "message_id": "bot_ACF4B2AA9F25D6E91F828732969CC056_7528", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi des photos et toutes ces précisions. L’équipe a bien reçu votre demande pour une consultation en vue de la pose de facettes, et prendra en compte vos attentes ainsi que la situation clinique visible sur les images.\n\nPour les questions de coût et de planification, seul le Dr Haitham Boutaib pourra vous donner une estimation personnalisée après analyse complète en cabinet, surtout avec les particularités visibles (espaces, dents manquantes, alignement). L’équipe vous contactera rapidement pour fixer un rendez-vous entre le 18 et le 22 mai et répondre à toutes vos questions.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:26:43.228490", "media_url": null, "media_mime_type": null}, {"id": 16332, "message_id": "AC3A34D0212FF4087AFF6AF1D37CE190", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the lower half of a person's face, focusing on the open mouth and teeth. Green markings are drawn on the skin above the upper lip and across an upper central incisor. The upper front teeth display diastema (a gap between the central incisors), and there is a noticeable space indicating a missing upper right lateral incisor. The upper right canine is present but the teeth alignment is irregular. The lower teeth appear intact, with minor crowding and mild discoloration. The gums appear light pink, though a detailed assessment of gum tissue is limited by the angle and lighting.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Diastema between the upper central incisors; upper right lateral incisor is missing; irregular tooth alignment; teeth appear clean with natural color\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"All lower front teeth appear present with minor crowding and mild discoloration, generally aligned\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gum\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts an open mouth with visible upper and lower anterior teeth. The upper anterior teeth show a midline diastema (space) between the two central incisors. There is also a missing tooth (upper left lateral incisor). The alignment of both upper and lower teeth appears irregular, with noticeable crowding and spacing. The gum tissue is healthy pink but with slight redness near the missing tooth area. No clear soft tissue lesions or swelling are visible. The teeth generally appear slightly yellowed. There are green markings added to the image: one above the upper lip, and another over the gap in the upper arch.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Midline diastema between upper central incisors, and missing upper left lateral incisor.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower anterior teeth show mild crowding and appear intact with no obvious fractures or caries.\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gums appear mostly healthy pink", "created_at": "2026-04-15T16:27:14.691241", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4325/download", "media_mime_type": "image/jpeg"}, {"id": 16333, "message_id": "bot_AC3A34D0212FF4087AFF6AF1D37CE190_1001", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi de ces nouvelles photos et détails. Toutes vos images et informations seront bien prises en compte par l’équipe médicale pour préparer votre consultation avec le Dr Haitham Boutaib. Cela permettra d’analyser au mieux votre situation (espaces, dents manquantes, alignement…) avant le rendez-vous.\n\nL’équipe vous recontactera très bientôt pour fixer la date exacte et discuter du plan de traitement adapté à votre cas.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:27:38.408826", "media_url": null, "media_mime_type": null}, {"id": 16334, "message_id": "AC25D5D5B64EB60C2BBA7B1C36509F36", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم وفوالا أختي شوف الصورة اللولانية كنظن بأن هاديك l’étape اللي بغيت نسول عليها أنه غيكون واحد modelage ديال السنان ديال السنة ديال هاديك على الشمال، ضرسة هاديك. تكون واحد modelage باش تشبه لهاديك la canine اللي كاينة في جهة أخرى باش يكون واحد النوع ديال symétrie، غتخلق واحد symétrie. يعني ممكن تكون بالcomposite ولا ربما première étape تكون composite باش نشوفوا واش ديك الجهة غتعطي شي حاجة. L’étape الثانية هو أن هادوك les dents القداميين اللي مفتوحين واحدة طويلة على أخرى هاديك ديال اليمين إلا كان ممكن حتى هي يوقع ليها modelage باش تكون في نفس الطول فحال أخرى اللي قدامها فحال هاديك اللي على الشمال. وفوالا et la troisième étape أنا غنصيفط تصويرة.", "created_at": "2026-04-15T16:28:21.560411", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4326/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16335, "message_id": "bot_AC25D5D5B64EB60C2BBA7B1C36509F36_983", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التوضيحات ديالك وعلى الشرح المفصل ديال الخطوات اللي باغية تناقشيهم مع الدكتور (modelage بالـ composite، symétrie، وتعديل الطول ديال السنان القداميين). غادي نوصل كل هاد التفاصيل للفريق الطبي مع الصور اللي سبق وصيفطتيهم.\n\nغادي يتواصلوا معكوم قريباً باش يناقشوا معاكوم جميع المراحل ويعطيوكوم رأي الدكتور وخطة العلاج المناسبة لحالتك إن شاء الله.\n\nإلى كان عندك أي سؤال إضافي أو بغيت تصيفطي تصويرة أخرى، مرحباً في أي وقت!", "created_at": "2026-04-15T16:28:43.910792", "media_url": null, "media_mime_type": null}]...
|
شكراً بزاف على التوضيحات ديالك وعلى الشرح المفصل د شكراً بزاف على التوضيحات ديالك وعلى الشرح المفصل ديال الخطوات اللي باغية تناقشيهم مع الدكتور (modelage بالـ composite، symétrie، وتعديل الطول ديال السنان القداميين). غادي نوصل كل هاد التفاصيل للفريق الطبي مع الصور اللي سبق وصيفطتيهم.
غادي يتواصلوا معكوم قريباً باش يناقشوا معاكوم جميع المراحل ويعطيوكوم رأي الدكتور وخطة العلاج المناسبة لحالتك إن شاء الله.
إلى كان عندك أي سؤال إضافي أو بغيت تصيفطي تصويرة أخرى، مرحباً في أي وقت!...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T16:28:43.962265
|
2026-04-15T16:28:43.962265
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1213
|
46
|
1032
|
16333
|
16332
|
[{"id": 15334, "message_id": " [{"id": 15334, "message_id": "ACBA363CEB4CFA746DAF694F12DE5FB4", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:36:55.250702", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3957/download", "media_mime_type": "image/jpeg"}, {"id": 15339, "message_id": "ACFB64ADAB85ED37EE078A2A6443585D", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:06.597616", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3959/download", "media_mime_type": "image/jpeg"}, {"id": 15340, "message_id": "AC08BEA887D760CB24896D2C0EB66447", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:07.152780", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3960/download", "media_mime_type": "image/jpeg"}, {"id": 15341, "message_id": "AC062DEA5A293ED378F713C0DDF4B672", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:07.498777", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3961/download", "media_mime_type": "image/jpeg"}, {"id": 15342, "message_id": "AC52A43F1D530BFFD228C2AD242A9B9D", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a close-up of the lower half of a person's face, focusing on the mouth area with the subject smiling to show both the upper and lower front teeth. The lips are retracted naturally to expose the teeth. The person is wearing a lavender or purple colored scarf. The photo is taken indoors, with part of the room visible in the background, including a wood beam, part of a wall, and an air conditioning unit. In the lower left corner, the text 'Galaxy S22' is visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth appear relatively well-maintained. There is a visible midline diastema (gap) between the upper central incisors. Some slight irregularity in incisor alignment and minor edge translucency. No obvious decay or major discolorations visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower incisors are visible, appear crowded with noticeable overlapping. No obvious large caries or fractures seen.\",\n \"severity_signal\": \"mild\"\n }", "created_at": "2026-04-14T09:43:07.810196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3962/download", "media_mime_type": "image/jpeg"}, {"id": 15343, "message_id": "AC93EDA5EF4CDFB7FB8350D9033CF2EF", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up photograph of the lower half of a person's face, showing a side view of their smile. The individual's head is covered with a purple scarf. The teeth are visible from the left side, showing both upper and lower arches with lips slightly parted. The gums are partially visible, and the teeth appear generally clean. The background reveals an indoor environment with a wooden beam, an air conditioning unit, and white ceiling and wall panels. The text 'Galaxy S22' is visible at the bottom left of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth are aligned with slight variation in color. Some teeth exhibit mild yellowish discoloration. No obvious signs of decay or fracture visible. Slight crowding or overlap is present.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Lower anterior teeth are visible and show mild crowding. Color appears consistent with upper teeth. No obvious fractures or gross discolorations seen.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"", "created_at": "2026-04-14T09:43:08.288970", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3963/download", "media_mime_type": "image/jpeg"}, {"id": 15377, "message_id": "ACF313A938BE072550A28DA9022D0DD4", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of a person's mouth, slightly open, revealing both upper and lower teeth. The upper front teeth display spacing (diastema) and some degree of crowding, particularly to the viewer's right side. The lower teeth also show mild crowding with overlapping of the anterior teeth. Gum tissue appears generally healthy, with a pink color and no obvious inflammation, but only partially visible. Some variation in tooth color is present, with the lower teeth appearing slightly more yellow than the uppers. No obvious large restorations, prostheses, or orthodontic appliances are seen. No text, labels, or extraneous objects are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Visible spacing (diastema) between the two central incisors, with some crowding and irregular alignment of adjacent teeth.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Mild crowding and rotation of lateral teeth visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T10:23:58.199861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3982/download", "media_mime_type": "image/jpeg"}, {"id": 16322, "message_id": "A582EE24B41C1D043660B87617D1D571", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"صباح الخير مدام، كيف نتي مزيانة؟ بخير؟ صحة لاباس؟ مدام أنا هضرت مع الدكتور بالنسبة للحالة ديالك، خاصك gouttière. هادوك les gouttières ديال contention، كتعملهم زعما بحالهم بحال السلك، غير هوما الدور ديالهم حسن من السلك، كيصرعو المدة ديال زعما السنان يقربو لبعضهم.\"\n\n**Transcription in Latin script (Darija/French mix):**\n\"Sbah lkhir madam, kif nti mziana? bikhir? saha labas? Madam ana hdert m3a docteur binnisba l l-hala dyalk, khask gouttière. Hadouk les gouttières dyal contention, kat3mlhom za3ma bhalhom bhal s-selk, ghir houma d-dawer dyalhom hsen men s-selk, kaysar3ou l-mouda dyal za3ma s-snan iqerbou l-ba3dhom.\"", "created_at": "2026-04-15T16:17:57.126843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4321/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16330, "message_id": "ACF4B2AA9F25D6E91F828732969CC056", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of an adult person's mouth open, displaying the upper and lower anterior teeth and adjacent gum tissue. The upper central incisors are spaced apart (midline diastema) and there is a missing upper right lateral incisor (tooth #12) and a missing upper left lateral incisor (tooth #22). Markings in the image (green lines and an arrow) highlight these points. Teeth are mostly present except for the upper lateral incisors. The lower anterior teeth are slightly crowded, and the teeth color appears to be natural with some mild discoloration. Gum tissue appears generally healthy without prominent redness or swelling. No visible caries, crowns, fillings, or dental prostheses are seen. No soft tissue lesions or acute injuries present. The lips and a portion of the surrounding skin are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing both upper lateral incisors; central incisors present with a large gap between them (midline diastema)\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A close-up clinical intraoral photo of an adult's mouth, showing the upper and lower anterior and premolar teeth. The mouth is open, allowing visualization of the incisal and labial surfaces of the teeth, as well as the gingival margins. The upper arch displays a significant midline diastema and missing maxillary anterior teeth. Three green lines mark specific tooth areas, and a green arrow points to the region beneath the nose, apparently highlighting the absence of maxillary central incisors. The lower teeth are generally present and closely aligned, though slightly yellowed compared to the upper teeth. Gum tissue appears visible but only partially in the photo. No soft tissue lesions or overt swelling is noted.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing central and lateral incisors, large midline gap (midline diastema), remaining canines visible.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"Posterior teeth visible, appear intact with no obvious gross caries, minor staining possible.\",\n \"severity_signal\":", "created_at": "2026-04-15T16:25:46.360608", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4324/download", "media_mime_type": "image/jpeg"}, {"id": 16331, "message_id": "bot_ACF4B2AA9F25D6E91F828732969CC056_7528", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi des photos et toutes ces précisions. L’équipe a bien reçu votre demande pour une consultation en vue de la pose de facettes, et prendra en compte vos attentes ainsi que la situation clinique visible sur les images.\n\nPour les questions de coût et de planification, seul le Dr Haitham Boutaib pourra vous donner une estimation personnalisée après analyse complète en cabinet, surtout avec les particularités visibles (espaces, dents manquantes, alignement). L’équipe vous contactera rapidement pour fixer un rendez-vous entre le 18 et le 22 mai et répondre à toutes vos questions.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:26:43.228490", "media_url": null, "media_mime_type": null}, {"id": 16332, "message_id": "AC3A34D0212FF4087AFF6AF1D37CE190", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the lower half of a person's face, focusing on the open mouth and teeth. Green markings are drawn on the skin above the upper lip and across an upper central incisor. The upper front teeth display diastema (a gap between the central incisors), and there is a noticeable space indicating a missing upper right lateral incisor. The upper right canine is present but the teeth alignment is irregular. The lower teeth appear intact, with minor crowding and mild discoloration. The gums appear light pink, though a detailed assessment of gum tissue is limited by the angle and lighting.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Diastema between the upper central incisors; upper right lateral incisor is missing; irregular tooth alignment; teeth appear clean with natural color\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"All lower front teeth appear present with minor crowding and mild discoloration, generally aligned\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gum\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts an open mouth with visible upper and lower anterior teeth. The upper anterior teeth show a midline diastema (space) between the two central incisors. There is also a missing tooth (upper left lateral incisor). The alignment of both upper and lower teeth appears irregular, with noticeable crowding and spacing. The gum tissue is healthy pink but with slight redness near the missing tooth area. No clear soft tissue lesions or swelling are visible. The teeth generally appear slightly yellowed. There are green markings added to the image: one above the upper lip, and another over the gap in the upper arch.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Midline diastema between upper central incisors, and missing upper left lateral incisor.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower anterior teeth show mild crowding and appear intact with no obvious fractures or caries.\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gums appear mostly healthy pink", "created_at": "2026-04-15T16:27:14.691241", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4325/download", "media_mime_type": "image/jpeg"}, {"id": 16333, "message_id": "bot_AC3A34D0212FF4087AFF6AF1D37CE190_1001", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi de ces nouvelles photos et détails. Toutes vos images et informations seront bien prises en compte par l’équipe médicale pour préparer votre consultation avec le Dr Haitham Boutaib. Cela permettra d’analyser au mieux votre situation (espaces, dents manquantes, alignement…) avant le rendez-vous.\n\nL’équipe vous recontactera très bientôt pour fixer la date exacte et discuter du plan de traitement adapté à votre cas.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:27:38.408826", "media_url": null, "media_mime_type": null}]...
|
Merci pour l’envoi de ces nouvelles photos et déta Merci pour l’envoi de ces nouvelles photos et détails. Toutes vos images et informations seront bien prises en compte par l’équipe médicale pour préparer votre consultation avec le Dr Haitham Boutaib. Cela permettra d’analyser au mieux votre situation (espaces, dents manquantes, alignement…) avant le rendez-vous.
L’équipe vous recontactera très bientôt pour fixer la date exacte et discuter du plan de traitement adapté à votre cas.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T16:27:38.463840
|
2026-04-15T16:27:38.463840
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1212
|
46
|
1032
|
16331
|
16330
|
[{"id": 15321, "message_id": " [{"id": 15321, "message_id": "AC6615609703B9540C85E9BBA8EEA8C3", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-14T09:21:45.804502", "media_url": null, "media_mime_type": null}, {"id": 15326, "message_id": "A57C4D9B59E6809984557BA5219D1FC6", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in a mix of Moroccan Darija and French:\n\n\"السلام عليكم مدام، لاباس عليك؟ مزيانة، بخير؟ مدام une fois تكوني disponible صوني ليا حيت كنت كنصوني عليك وما كيشبرش الخط، باش نشرح ليك les informations ديال les facettes.\"", "created_at": "2026-04-14T09:25:36.250197", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3952/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15334, "message_id": "ACBA363CEB4CFA746DAF694F12DE5FB4", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:36:55.250702", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3957/download", "media_mime_type": "image/jpeg"}, {"id": 15339, "message_id": "ACFB64ADAB85ED37EE078A2A6443585D", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:06.597616", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3959/download", "media_mime_type": "image/jpeg"}, {"id": 15340, "message_id": "AC08BEA887D760CB24896D2C0EB66447", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:07.152780", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3960/download", "media_mime_type": "image/jpeg"}, {"id": 15341, "message_id": "AC062DEA5A293ED378F713C0DDF4B672", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:07.498777", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3961/download", "media_mime_type": "image/jpeg"}, {"id": 15342, "message_id": "AC52A43F1D530BFFD228C2AD242A9B9D", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a close-up of the lower half of a person's face, focusing on the mouth area with the subject smiling to show both the upper and lower front teeth. The lips are retracted naturally to expose the teeth. The person is wearing a lavender or purple colored scarf. The photo is taken indoors, with part of the room visible in the background, including a wood beam, part of a wall, and an air conditioning unit. In the lower left corner, the text 'Galaxy S22' is visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth appear relatively well-maintained. There is a visible midline diastema (gap) between the upper central incisors. Some slight irregularity in incisor alignment and minor edge translucency. No obvious decay or major discolorations visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower incisors are visible, appear crowded with noticeable overlapping. No obvious large caries or fractures seen.\",\n \"severity_signal\": \"mild\"\n }", "created_at": "2026-04-14T09:43:07.810196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3962/download", "media_mime_type": "image/jpeg"}, {"id": 15343, "message_id": "AC93EDA5EF4CDFB7FB8350D9033CF2EF", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up photograph of the lower half of a person's face, showing a side view of their smile. The individual's head is covered with a purple scarf. The teeth are visible from the left side, showing both upper and lower arches with lips slightly parted. The gums are partially visible, and the teeth appear generally clean. The background reveals an indoor environment with a wooden beam, an air conditioning unit, and white ceiling and wall panels. The text 'Galaxy S22' is visible at the bottom left of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth are aligned with slight variation in color. Some teeth exhibit mild yellowish discoloration. No obvious signs of decay or fracture visible. Slight crowding or overlap is present.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Lower anterior teeth are visible and show mild crowding. Color appears consistent with upper teeth. No obvious fractures or gross discolorations seen.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"", "created_at": "2026-04-14T09:43:08.288970", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3963/download", "media_mime_type": "image/jpeg"}, {"id": 15377, "message_id": "ACF313A938BE072550A28DA9022D0DD4", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of a person's mouth, slightly open, revealing both upper and lower teeth. The upper front teeth display spacing (diastema) and some degree of crowding, particularly to the viewer's right side. The lower teeth also show mild crowding with overlapping of the anterior teeth. Gum tissue appears generally healthy, with a pink color and no obvious inflammation, but only partially visible. Some variation in tooth color is present, with the lower teeth appearing slightly more yellow than the uppers. No obvious large restorations, prostheses, or orthodontic appliances are seen. No text, labels, or extraneous objects are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Visible spacing (diastema) between the two central incisors, with some crowding and irregular alignment of adjacent teeth.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Mild crowding and rotation of lateral teeth visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T10:23:58.199861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3982/download", "media_mime_type": "image/jpeg"}, {"id": 16322, "message_id": "A582EE24B41C1D043660B87617D1D571", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"صباح الخير مدام، كيف نتي مزيانة؟ بخير؟ صحة لاباس؟ مدام أنا هضرت مع الدكتور بالنسبة للحالة ديالك، خاصك gouttière. هادوك les gouttières ديال contention، كتعملهم زعما بحالهم بحال السلك، غير هوما الدور ديالهم حسن من السلك، كيصرعو المدة ديال زعما السنان يقربو لبعضهم.\"\n\n**Transcription in Latin script (Darija/French mix):**\n\"Sbah lkhir madam, kif nti mziana? bikhir? saha labas? Madam ana hdert m3a docteur binnisba l l-hala dyalk, khask gouttière. Hadouk les gouttières dyal contention, kat3mlhom za3ma bhalhom bhal s-selk, ghir houma d-dawer dyalhom hsen men s-selk, kaysar3ou l-mouda dyal za3ma s-snan iqerbou l-ba3dhom.\"", "created_at": "2026-04-15T16:17:57.126843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4321/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16330, "message_id": "ACF4B2AA9F25D6E91F828732969CC056", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of an adult person's mouth open, displaying the upper and lower anterior teeth and adjacent gum tissue. The upper central incisors are spaced apart (midline diastema) and there is a missing upper right lateral incisor (tooth #12) and a missing upper left lateral incisor (tooth #22). Markings in the image (green lines and an arrow) highlight these points. Teeth are mostly present except for the upper lateral incisors. The lower anterior teeth are slightly crowded, and the teeth color appears to be natural with some mild discoloration. Gum tissue appears generally healthy without prominent redness or swelling. No visible caries, crowns, fillings, or dental prostheses are seen. No soft tissue lesions or acute injuries present. The lips and a portion of the surrounding skin are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing both upper lateral incisors; central incisors present with a large gap between them (midline diastema)\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A close-up clinical intraoral photo of an adult's mouth, showing the upper and lower anterior and premolar teeth. The mouth is open, allowing visualization of the incisal and labial surfaces of the teeth, as well as the gingival margins. The upper arch displays a significant midline diastema and missing maxillary anterior teeth. Three green lines mark specific tooth areas, and a green arrow points to the region beneath the nose, apparently highlighting the absence of maxillary central incisors. The lower teeth are generally present and closely aligned, though slightly yellowed compared to the upper teeth. Gum tissue appears visible but only partially in the photo. No soft tissue lesions or overt swelling is noted.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing central and lateral incisors, large midline gap (midline diastema), remaining canines visible.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"Posterior teeth visible, appear intact with no obvious gross caries, minor staining possible.\",\n \"severity_signal\":", "created_at": "2026-04-15T16:25:46.360608", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4324/download", "media_mime_type": "image/jpeg"}, {"id": 16331, "message_id": "bot_ACF4B2AA9F25D6E91F828732969CC056_7528", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi des photos et toutes ces précisions. L’équipe a bien reçu votre demande pour une consultation en vue de la pose de facettes, et prendra en compte vos attentes ainsi que la situation clinique visible sur les images.\n\nPour les questions de coût et de planification, seul le Dr Haitham Boutaib pourra vous donner une estimation personnalisée après analyse complète en cabinet, surtout avec les particularités visibles (espaces, dents manquantes, alignement). L’équipe vous contactera rapidement pour fixer un rendez-vous entre le 18 et le 22 mai et répondre à toutes vos questions.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:26:43.228490", "media_url": null, "media_mime_type": null}]...
|
Merci pour l’envoi des photos et toutes ces précis Merci pour l’envoi des photos et toutes ces précisions. L’équipe a bien reçu votre demande pour une consultation en vue de la pose de facettes, et prendra en compte vos attentes ainsi que la situation clinique visible sur les images.
Pour les questions de coût et de planification, seul le Dr Haitham Boutaib pourra vous donner une estimation personnalisée après analyse complète en cabinet, surtout avec les particularités visibles (espaces, dents manquantes, alignement). L’équipe vous contactera rapidement pour fixer un rendez-vous entre le 18 et le 22 mai et répondre à toutes vos questions.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T16:26:43.285726
|
2026-04-15T16:26:43.285726
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1211
|
46
|
785
|
16321
|
16318
|
[{"id": 13820, "message_id": " [{"id": 13820, "message_id": "3A299BF3365C4FA39F77", "sender": "user", "message_type": "text", "content": "Li 3titini walo maqto3in kaynin hado sawli docteur hit fhalhom wach nachrihom", "created_at": "2026-04-10T20:27:12.176217", "media_url": null, "media_mime_type": null}, {"id": 13823, "message_id": "A512F7D32A42BE3E185474BDE1E1B58D", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-04-10T20:36:31.496682", "media_url": null, "media_mime_type": null}, {"id": 13832, "message_id": "A514A8B69022BF5A377F2229FF407CA5", "sender": "bot", "message_type": "text", "content": "<reply_to>[Image]</reply_to> Sbah khir chri 2 mnom", "created_at": "2026-04-11T07:17:07.306624", "media_url": null, "media_mime_type": null}, {"id": 13833, "message_id": "A5B7F1D0D0C944AA1042D1DD2E5326FE", "sender": "bot", "message_type": "text", "content": "<reply_to>[Image]</reply_to> Mn had", "created_at": "2026-04-11T07:17:16.375743", "media_url": null, "media_mime_type": null}, {"id": 13834, "message_id": "3AFF15CFCC412B45EF42", "sender": "user", "message_type": "text", "content": "Sbh khr ok", "created_at": "2026-04-11T07:46:45.782665", "media_url": null, "media_mime_type": null}, {"id": 13835, "message_id": "A5EC1BCB11DD567BBB883F3D7073580D", "sender": "bot", "message_type": "text", "content": "Sbah nour", "created_at": "2026-04-11T07:48:21.018538", "media_url": null, "media_mime_type": null}, {"id": 13842, "message_id": "3EB025AEC9B6EC2ECF4E25", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *40000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+60000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T08:43:21.980663", "media_url": null, "media_mime_type": null}, {"id": 13844, "message_id": "3EB02ADD51E7995C16C96C", "sender": "bot", "message_type": "document", "content": "2026041109422144.pdf", "created_at": "2026-04-11T08:43:22.385363", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3578/download", "media_mime_type": "application/pdf"}, {"id": 13848, "message_id": "3EB04D1046ABA9DB87F21A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*QOUCHBAL FATIMA*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 18 avril 2026* à *09:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 18 أبريل 2026* على الساعة *09:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T08:43:49.580784", "media_url": null, "media_mime_type": null}, {"id": 16313, "message_id": "A55E4A1A626C3BD4F9FD3AD397171FFC", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم أ لالة فاطمة، كيف دايرة؟ مزيان؟ بخير؟ الصحة لاباس؟", "created_at": "2026-04-15T16:14:51.304920", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4318/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16318, "message_id": "3A9A02FB3DAB2422EC4E", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic script:**\nالسلام عليكم أختي، لاباس؟ بخير؟ الحمد لله، مزيانة؟ كلشي بخير؟ نتيا مزيانة؟ بخير؟ شنو تما؟\n\n**Latin script (Moroccan Chat Alphabet):**\nSalamu 3alaykum khti, labas? bikhir? lhamdulillah, mezyana? kolshi bikhir? ntiya mezyana? bikhir? schnu temma?", "created_at": "2026-04-15T16:16:03.094331", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4319/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16321, "message_id": "bot_3A9A02FB3DAB2422EC4E_911", "sender": "bot", "message_type": "text", "content": "Fatima، شكرا على التواصل ديالك وصوتك وصل 😊 يلا محتاجة شي مساعدة ولا عندك سؤال على الموعد ديالك ولا شي وثيقة، أنا هنا نعاونك.", "created_at": "2026-04-15T16:17:06.466932", "media_url": null, "media_mime_type": null}]...
|
Fatima، شكرا على التواصل ديالك وصوتك وصل 😊 يلا محت Fatima، شكرا على التواصل ديالك وصوتك وصل 😊 يلا محتاجة شي مساعدة ولا عندك سؤال على الموعد ديالك ولا شي وثيقة، أنا هنا نعاونك....
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T16:17:06.521512
|
2026-04-15T16:17:06.521512
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1210
|
46
|
935
|
16262
|
16257
|
[{"id": 13368, "message_id": " [{"id": 13368, "message_id": "3EB0BDB6C7A82ADA43B2B2", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:19:37.801904", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3424/download", "media_mime_type": "image/jpeg"}, {"id": 13374, "message_id": "3EB0B175BDB1D9716BDF67", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:20:06.265259", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3425/download", "media_mime_type": "image/jpeg"}, {"id": 13376, "message_id": "3EB0FB329F6D2A1694A305", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the mandibular (lower jaw) arch. The photo displays the occlusal (top) surfaces of the lower teeth, as well as the palate and the supporting gum tissue. The right side of the image (clinically the patient's left) shows several molar teeth that are severely decayed with large areas of crown destruction and visible loss of tooth structure. There is a mix of colors including brown, yellow, and black associated with decay and necrotic debris. The gums in the area appear red and inflamed, possibly with loss of normal contour. The left side of the image (clinically the patient's right) shows posterior teeth with multiple darkly stained occlusal grooves, possible old restorations or deep carious lesions. The anterior teeth appear relatively intact. No text, labels, or identifiers are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_first_and_second_molars\",\n \"observation\": \"Severe crown destruction due to caries, brown/yellow/black necrotic debris, gross loss of tooth structure, possibly pulp exposure.\",\n \"severity_signal\": \"sign", "created_at": "2026-04-09T18:20:30.531097", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3426/download", "media_mime_type": "image/jpeg"}, {"id": 13381, "message_id": "3EB0CD456C77EE814095FB", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photograph showing the upper and lower anterior and posterior teeth with cheek retractors in place. The image is well-focused and high resolution. The photo reveals partial dentition with most teeth visible from premolar to premolar, and some posterior teeth partially visible. Teeth color varies with noticeable yellowing and some darker staining, particularly on the lower and posterior teeth. There is moderate crowding in the lower anterior teeth and some crowding in the upper anterior as well. The gingival tissues are pink in most areas but with a slightly erythematous (reddened) appearance in the upper anterior region. There is visible plaque and calculus, especially along the gumline and on the lower anterior teeth. Some teeth show signs of wear and possibly chipping on incisal edges. No visible large carious lesions, but areas of possible enamel opacity and staining. No visible metal or ceramic restorations.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central and lateral incisors and canines present, off-white with some yellow discoloration and irregular alignment. Mild incisal edge wear.\",\n \"severity_signal", "created_at": "2026-04-09T18:21:00.067390", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3427/download", "media_mime_type": "image/jpeg"}, {"id": 13382, "message_id": "3EB04AF43CED317E7E5B67", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-resolution intraoral clinical photograph showing the right lateral view of the patient's upper and lower anterior and premolar teeth, gums, and surrounding mucosa. A cheek retractor is in place, exposing the dental and gingival tissues clearly. The teeth show noticeable yellow-brown staining, especially on the cervical and interproximal regions. Alignment of the teeth is visibly irregular, with crowding and overlapping of both upper and lower incisors and canines. The gum tissue appears generally pink but presents with mild localized erythema, especially in the upper canine area. No obvious open caries or fractures are seen. There is some plaque or calculus deposit visible primarily along the gingival margins. No soft tissue lesions, swelling, or ulcerations are observed on the visible gum tissue. There are no metal restorations, crowns, or visible prosthetic appliances. Lips, facial hair, and parts of the cheek are visible at the periphery.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Teeth are present and show moderate staining on the surfaces, with noticeable crowding and overlapping of canine and lateral incisors", "created_at": "2026-04-09T18:21:25.022142", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3428/download", "media_mime_type": "image/jpeg"}, {"id": 13385, "message_id": "3EB0A18E86C97942E4BC9A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T18:27:05.039954", "media_url": null, "media_mime_type": null}, {"id": 16205, "message_id": "3EB088B1184D1AB3D60F39", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a digitally illustrated smiling tooth character with cartoon facial features (eyes, mouth, eyebrows) giving a thumbs-up gesture. The tooth is holding a notepad featuring a large green check mark. In the background is a blurred dental office setting with a dental chair, counter, and window. At the top of the image is the Tanger Bay Dental Center logo, which is a white tooth outline with the text 'TANGER BAY DENTAL CENTER' below. There are two blue boxes with white French text: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (with a check mark emoji) and 'CHEZ TANGER BAY DENTAL CENTER.' The overall tone is bright and inviting, with a blue and white color palette.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"\n\nUser message context: Salut *ZEGGAF Redouane*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:02:54.388910", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4259/download", "media_mime_type": "image/jpeg"}, {"id": 16241, "message_id": "3EB0468A6B1ADB7A6C40E9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:25:34.049867", "media_url": null, "media_mime_type": null}, {"id": 16245, "message_id": "3A52451A5D2F5C3820E7", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez ...</reply_to> Ok inshaallah", "created_at": "2026-04-15T15:27:57.876810", "media_url": null, "media_mime_type": null}, {"id": 16246, "message_id": "bot_3A52451A5D2F5C3820E7_6573", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation ZEGGAF Redouane 😊 Votre rendez-vous avec Dr Oussama Mouallem est bien noté pour jeudi 16 avril à 10:00.\n\nSi vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter. À très bientôt chez Tanger Bay Dental Center !", "created_at": "2026-04-15T15:28:51.177889", "media_url": null, "media_mime_type": null}, {"id": 16257, "message_id": "3A8D75BB7171105213E4", "sender": "user", "message_type": "text", "content": "<reply_to>Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter.</reply_to> je pense le 11:00 se serait bien\nSi possible", "created_at": "2026-04-15T15:34:36.504947", "media_url": null, "media_mime_type": null}, {"id": 16262, "message_id": "bot_3A8D75BB7171105213E4_8489", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour ! J’ai transmis votre demande pour déplacer le rendez-vous à 11:00 au lieu de 10:00. L’équipe va vérifier la disponibilité et vous recontactera rapidement.\n\nNote : Votre changement d’horaire sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T15:34:55.119898", "media_url": null, "media_mime_type": null}]...
|
Merci pour votre retour ! J’ai transmis votre dema Merci pour votre retour ! J’ai transmis votre demande pour déplacer le rendez-vous à 11:00 au lieu de 10:00. L’équipe va vérifier la disponibilité et vous recontactera rapidement.
Note : Votre changement d’horaire sera validé uniquement après confirmation directe de notre part 🙏🏻...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T15:34:55.184262
|
2026-04-15T15:34:55.184262
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1209
|
46
|
980
|
16252
|
16250
|
[{"id": 14513, "message_id": " [{"id": 14513, "message_id": "A51FA5197FC983DF1605AD05849BAD6F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم مدام، لباس عليك؟ مزيانة؟ أو مدام، قال لي الدكتور بالنسبة زعما للحالة ديالك، خصك تجي وتعملي كونسولطاسيون معانا باش يعمل، باش يعطيك واحد الراديو تعمليه عاد باش يقدر يقول لك زعما الثمن وكداك الشي كامل.\n\n**Latin Script:**\nSalamu alaykom Madame, labas 3lik? meziana? Aw Madame, gal lia d-docteur binisba za3ma l l-hala dialk, khassek tji w t3emli consultation m3ana, bash i3mel... bash i3tik wahed radio t3emlih, 3ad bash iqder igoul lik za3ma t-taman w dakshi kamel.", "created_at": "2026-04-12T20:51:31.179873", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3748/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14514, "message_id": "AC591F5FEDCED9FBAC468322F3BE57E2", "sender": "user", "message_type": "voice", "content": "[Voice message] Ewa bsah akhti, er-radio hnaya dartha lik raha récente, radio panoramique raha récente. Ma andha ma tbeddel walou. O gelt lik ana l-teht dorka rahom endi tlata d'les implants wahed mkasser. Implant suisse. \n\nYgoulia tariqa elli o elach ncheqqa tel tamma benti o ma endich l-weqt ana mrida. Yeqder yaatini un devis approximatif. Ma neqderch nji tel tamma o men be'd ntsdam ila kount ma neqderch. Déjà le voyage ghali, raki chefti l-gasoil zadou fih. \n\nAna rani khassra zebbala d'l flous ela reb'a d'les visites darthom. Yeqder ygoulia ach ghandir ach ghandir o ha chhal tjik. Ma fiha bass. Qaddit bach nji, nji direct dyal bsah, n-réserver l'hôtel o ga' ma endich fayn nmchi. N-réserver l'hôtel o nji ela fayda. Machi nji o ma n'rafch chhal tjini o naawed nrje' o ma endich fayn nmchi benti. L-massarif hadi li nji o nrje', l-massarif nzid-ha f-dafa'.. f-l-khlass.", "created_at": "2026-04-12T20:55:16.814326", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3749/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14516, "message_id": "A50BE1E1BDC8EAA7C1ED1D4A163FD44D", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Arabic script (representing the Moroccan Darija and French mix) and a transliteration in Latin script:\n\n### **Arabic Script:**\n\"Mesdames et messieurs، غادي نبارطاجي معاكم واحد الراديو آخور لي سميتو كومبين، هادا كيبيّن لينا الحالة د العطل زعما إيكزاكت ماشي پانو، فوالا.\"\n\n### **Latin Script (Transliteration):**\n\"Mesdames et messieurs, gadi n-partager m3akom wahed r-radio akhor li smito Combin, hada kibiyn lina l-hala d-l-3otl za3ma exact machi Pano, voilà.\"\n\n### **Translation (for context):**\n\"Ladies and gentlemen, I'm going to share with you another 'radio' [map/app] called Combin. This one shows us the status of the breakdown/traffic exactly, not Pano. There you go.\"", "created_at": "2026-04-12T21:01:12.861549", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3750/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14529, "message_id": "AC4ECAF9994BB562511E31B5564032D8", "sender": "user", "message_type": "text", "content": "Ah ok merci mais demande lui quand même un devis approximatif", "created_at": "2026-04-12T22:18:06.496336", "media_url": null, "media_mime_type": null}, {"id": 15020, "message_id": "AC9B7E7873A4D6AA0D5D2C8C66FD0FA0", "sender": "user", "message_type": "text", "content": "??????", "created_at": "2026-04-13T15:45:15.733087", "media_url": null, "media_mime_type": null}, {"id": 15025, "message_id": "bot_AC9B7E7873A4D6AA0D5D2C8C66FD0FA0_6017", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح. غادي نبلغ الفريق الطبي ديالنا بطلبك باش يعطيوك تقدير تقريبي (devis approximatif) بناءً على الراديو panoramique الحديثة والمعلومات اللي شاركتي، خصوصا حيث عندك ظروف صحية وصعوبة فالسفر. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله ويجاوبوك بالتفصيل.", "created_at": "2026-04-13T15:46:21.513756", "media_url": null, "media_mime_type": null}, {"id": 15027, "message_id": "ACA5C44C993403AF79381C71EFE5AC61", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك النسخة المكتوبة للتسجيل الصوتي:\n\n\"السلام عليكم، أنا بغيت نعرف حسب الراديو البانوراميك اللي راها عندكم، والصور تاع فمي نتاع الصور اللي راها اللي راها بعت لكم، واش يلزمني؟ واش une barre métallique؟ واش زراعة عضم، وأنا ضدها ما بغيتهاش؟ واش une cage؟ واش حاجة؟ هادي هي اللي بغيت، وصحا، والراديو، تصاور، والراديو راها في فيفريي 2024 ماشي قديمة، جديدة، إيه قوليلي، quel mode de traitement qui me propose? Après قول لي un devis un peu approximatif، là je peux venir، mais comme ça je ne peux pas، tu vois؟ l'avion، billet، moi je suis âgée، le voyage ça me fait beaucoup fatiguer، voilà. إيه هادا هو الفوكال وسمعيه للطبيب، يلاه كنتسنى منك الرد.\"", "created_at": "2026-04-13T15:48:00.415505", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3847/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15038, "message_id": "A58B7945E9543EB855C256E2ECECC8BD", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-04-13T15:53:10.118443", "media_url": null, "media_mime_type": null}, {"id": 16227, "message_id": "AC481ADAF6DA0C7FE111C572B52BBB0D", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio:\n\n\"Suite à notre conversation de maintenant, tu m'as dit de reformuler ma demande. Du coup ce que je voudrais que le docteur Decha voit la radio panoramique qui date de février 2026, fin février, et qu'on m'a dit qu'il y a pas d'os ou chacun me dit une chose. Mais toujours à travers de radio panoramique, je ne suis pas déplacé juste pour consulter et revenir, ça je ne pourrais pas le faire. Alors chacun me dit un mode de traitement. Alors je voudrais que votre docteur qui me dise quel mode de traitement et quel est le prix pour cela. Voilà, moi j'avais les 12 couronnes que c'est moi que je les ai enlevées parce que la nourriture elle passait à travers la gencive, elle rentrait. Et il y avait pas moyen, même j'ai acheté le matériel qui fait gicler l'eau et tout, la nourriture elle était toujours là. Du coup je voudrais qu'un travail bien défini, que c'est pas dans 3 ans que ça re-belote encore et que je dois être obligé d'enlever les 12 couronnes. Et avec quel matériel il va me faire les couronnes, s'il y a des couronnes à faire, ou s'il y a je sais pas. Du coup je compte sur toi benti pour la... parce que là depuis le dimanche moi je t'ai envoyé, on a parlé le dimanche, on a parlé le lundi et à chaque fois tu me dis oui oui je vais te rappeler, mais après dites-moi parce que là il y a une amie comme je t'ai dit qui va rentrer à Tanger et que s'il y a possibilité et que le prix est intéressant ainsi que le mode de traitement me convient, je rentrerais avec elle, je viendrais avec ma copine. D'accord ? Je peux compter sur toi ma fille pour ce soir ? Pour que tu m'envoies la réponse du docteur ce soir ? Allez à tout à l'heure Incha'Allah, merci beaucoup.\"", "created_at": "2026-04-15T15:16:16.885878", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4274/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16228, "message_id": "bot_AC481ADAF6DA0C7FE111C572B52BBB0D_7665", "sender": "bot", "message_type": "text", "content": "فهمتك بزاف، وغادي نبلغ الفريق الطبي ديالنا بكل التفاصيل اللي شرحتي، خصوصا بخصوص الراديو panoramique الأخيرة، والمشكل ديال العظم، وتجربة الكورونات السابقة، ورغبتك فحل نهائي وواضح مع معرفة الثمن وطريقة العلاج قبل ما تسافري. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله ويعطيك الجواب ديال الطبيب والتفاصيل اللي طلبتي. شكرا على صبرك وتواصلك!", "created_at": "2026-04-15T15:16:51.782752", "media_url": null, "media_mime_type": null}, {"id": 16250, "message_id": "AC98D43AC7679D4E1D776224FFEF90F5", "sender": "user", "message_type": "text", "content": "J'attends benti le vocal de méthodes de traitement ainsi le devis et grand merci d'avance", "created_at": "2026-04-15T15:31:40.510367", "media_url": null, "media_mime_type": null}, {"id": 16252, "message_id": "bot_AC98D43AC7679D4E1D776224FFEF90F5_4156", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre patience et votre confiance. J’ai bien transmis votre demande détaillée à l’équipe médicale, y compris votre souhait de recevoir un vocal du docteur expliquant les méthodes de traitement possibles ainsi qu’un devis. L’équipe va revenir vers vous dès que possible إن شاء الله.", "created_at": "2026-04-15T15:31:54.073748", "media_url": null, "media_mime_type": null}]...
|
Merci beaucoup pour votre patience et votre confia Merci beaucoup pour votre patience et votre confiance. J’ai bien transmis votre demande détaillée à l’équipe médicale, y compris votre souhait de recevoir un vocal du docteur expliquant les méthodes de traitement possibles ainsi qu’un devis. L’équipe va revenir vers vous dès que possible إن شاء الله....
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T15:31:54.129353
|
2026-04-15T15:31:54.129353
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1208
|
46
|
935
|
16246
|
16245
|
[{"id": 13368, "message_id": " [{"id": 13368, "message_id": "3EB0BDB6C7A82ADA43B2B2", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:19:37.801904", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3424/download", "media_mime_type": "image/jpeg"}, {"id": 13374, "message_id": "3EB0B175BDB1D9716BDF67", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:20:06.265259", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3425/download", "media_mime_type": "image/jpeg"}, {"id": 13376, "message_id": "3EB0FB329F6D2A1694A305", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the mandibular (lower jaw) arch. The photo displays the occlusal (top) surfaces of the lower teeth, as well as the palate and the supporting gum tissue. The right side of the image (clinically the patient's left) shows several molar teeth that are severely decayed with large areas of crown destruction and visible loss of tooth structure. There is a mix of colors including brown, yellow, and black associated with decay and necrotic debris. The gums in the area appear red and inflamed, possibly with loss of normal contour. The left side of the image (clinically the patient's right) shows posterior teeth with multiple darkly stained occlusal grooves, possible old restorations or deep carious lesions. The anterior teeth appear relatively intact. No text, labels, or identifiers are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_first_and_second_molars\",\n \"observation\": \"Severe crown destruction due to caries, brown/yellow/black necrotic debris, gross loss of tooth structure, possibly pulp exposure.\",\n \"severity_signal\": \"sign", "created_at": "2026-04-09T18:20:30.531097", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3426/download", "media_mime_type": "image/jpeg"}, {"id": 13381, "message_id": "3EB0CD456C77EE814095FB", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photograph showing the upper and lower anterior and posterior teeth with cheek retractors in place. The image is well-focused and high resolution. The photo reveals partial dentition with most teeth visible from premolar to premolar, and some posterior teeth partially visible. Teeth color varies with noticeable yellowing and some darker staining, particularly on the lower and posterior teeth. There is moderate crowding in the lower anterior teeth and some crowding in the upper anterior as well. The gingival tissues are pink in most areas but with a slightly erythematous (reddened) appearance in the upper anterior region. There is visible plaque and calculus, especially along the gumline and on the lower anterior teeth. Some teeth show signs of wear and possibly chipping on incisal edges. No visible large carious lesions, but areas of possible enamel opacity and staining. No visible metal or ceramic restorations.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central and lateral incisors and canines present, off-white with some yellow discoloration and irregular alignment. Mild incisal edge wear.\",\n \"severity_signal", "created_at": "2026-04-09T18:21:00.067390", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3427/download", "media_mime_type": "image/jpeg"}, {"id": 13382, "message_id": "3EB04AF43CED317E7E5B67", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-resolution intraoral clinical photograph showing the right lateral view of the patient's upper and lower anterior and premolar teeth, gums, and surrounding mucosa. A cheek retractor is in place, exposing the dental and gingival tissues clearly. The teeth show noticeable yellow-brown staining, especially on the cervical and interproximal regions. Alignment of the teeth is visibly irregular, with crowding and overlapping of both upper and lower incisors and canines. The gum tissue appears generally pink but presents with mild localized erythema, especially in the upper canine area. No obvious open caries or fractures are seen. There is some plaque or calculus deposit visible primarily along the gingival margins. No soft tissue lesions, swelling, or ulcerations are observed on the visible gum tissue. There are no metal restorations, crowns, or visible prosthetic appliances. Lips, facial hair, and parts of the cheek are visible at the periphery.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Teeth are present and show moderate staining on the surfaces, with noticeable crowding and overlapping of canine and lateral incisors", "created_at": "2026-04-09T18:21:25.022142", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3428/download", "media_mime_type": "image/jpeg"}, {"id": 13385, "message_id": "3EB0A18E86C97942E4BC9A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T18:27:05.039954", "media_url": null, "media_mime_type": null}, {"id": 16205, "message_id": "3EB088B1184D1AB3D60F39", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a digitally illustrated smiling tooth character with cartoon facial features (eyes, mouth, eyebrows) giving a thumbs-up gesture. The tooth is holding a notepad featuring a large green check mark. In the background is a blurred dental office setting with a dental chair, counter, and window. At the top of the image is the Tanger Bay Dental Center logo, which is a white tooth outline with the text 'TANGER BAY DENTAL CENTER' below. There are two blue boxes with white French text: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (with a check mark emoji) and 'CHEZ TANGER BAY DENTAL CENTER.' The overall tone is bright and inviting, with a blue and white color palette.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"\n\nUser message context: Salut *ZEGGAF Redouane*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:02:54.388910", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4259/download", "media_mime_type": "image/jpeg"}, {"id": 16241, "message_id": "3EB0468A6B1ADB7A6C40E9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:25:34.049867", "media_url": null, "media_mime_type": null}, {"id": 16245, "message_id": "3A52451A5D2F5C3820E7", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez ...</reply_to> Ok inshaallah", "created_at": "2026-04-15T15:27:57.876810", "media_url": null, "media_mime_type": null}, {"id": 16246, "message_id": "bot_3A52451A5D2F5C3820E7_6573", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation ZEGGAF Redouane 😊 Votre rendez-vous avec Dr Oussama Mouallem est bien noté pour jeudi 16 avril à 10:00.\n\nSi vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter. À très bientôt chez Tanger Bay Dental Center !", "created_at": "2026-04-15T15:28:51.177889", "media_url": null, "media_mime_type": null}]...
|
Merci pour votre confirmation ZEGGAF Redouane 😊 Vo Merci pour votre confirmation ZEGGAF Redouane 😊 Votre rendez-vous avec Dr Oussama Mouallem est bien noté pour jeudi 16 avril à 10:00.
Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter. À très bientôt chez Tanger Bay Dental Center !...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T15:28:51.222483
|
2026-04-15T15:28:51.222483
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1207
|
46
|
980
|
16228
|
16227
|
[{"id": 14282, "message_id": " [{"id": 14282, "message_id": "ACF62BF1BE3F205137858973DF15D420", "sender": "user", "message_type": "text", "content": "ايه نعم", "created_at": "2026-04-12T10:21:13.439416", "media_url": null, "media_mime_type": null}, {"id": 14512, "message_id": "ACA351CC9E98C7635D5F98DF354D82E4", "sender": "user", "message_type": "text", "content": "J'attends appel du docteur demain nchallah", "created_at": "2026-04-12T20:48:19.690514", "media_url": null, "media_mime_type": null}, {"id": 14513, "message_id": "A51FA5197FC983DF1605AD05849BAD6F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم مدام، لباس عليك؟ مزيانة؟ أو مدام، قال لي الدكتور بالنسبة زعما للحالة ديالك، خصك تجي وتعملي كونسولطاسيون معانا باش يعمل، باش يعطيك واحد الراديو تعمليه عاد باش يقدر يقول لك زعما الثمن وكداك الشي كامل.\n\n**Latin Script:**\nSalamu alaykom Madame, labas 3lik? meziana? Aw Madame, gal lia d-docteur binisba za3ma l l-hala dialk, khassek tji w t3emli consultation m3ana, bash i3mel... bash i3tik wahed radio t3emlih, 3ad bash iqder igoul lik za3ma t-taman w dakshi kamel.", "created_at": "2026-04-12T20:51:31.179873", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3748/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14514, "message_id": "AC591F5FEDCED9FBAC468322F3BE57E2", "sender": "user", "message_type": "voice", "content": "[Voice message] Ewa bsah akhti, er-radio hnaya dartha lik raha récente, radio panoramique raha récente. Ma andha ma tbeddel walou. O gelt lik ana l-teht dorka rahom endi tlata d'les implants wahed mkasser. Implant suisse. \n\nYgoulia tariqa elli o elach ncheqqa tel tamma benti o ma endich l-weqt ana mrida. Yeqder yaatini un devis approximatif. Ma neqderch nji tel tamma o men be'd ntsdam ila kount ma neqderch. Déjà le voyage ghali, raki chefti l-gasoil zadou fih. \n\nAna rani khassra zebbala d'l flous ela reb'a d'les visites darthom. Yeqder ygoulia ach ghandir ach ghandir o ha chhal tjik. Ma fiha bass. Qaddit bach nji, nji direct dyal bsah, n-réserver l'hôtel o ga' ma endich fayn nmchi. N-réserver l'hôtel o nji ela fayda. Machi nji o ma n'rafch chhal tjini o naawed nrje' o ma endich fayn nmchi benti. L-massarif hadi li nji o nrje', l-massarif nzid-ha f-dafa'.. f-l-khlass.", "created_at": "2026-04-12T20:55:16.814326", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3749/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14516, "message_id": "A50BE1E1BDC8EAA7C1ED1D4A163FD44D", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Arabic script (representing the Moroccan Darija and French mix) and a transliteration in Latin script:\n\n### **Arabic Script:**\n\"Mesdames et messieurs، غادي نبارطاجي معاكم واحد الراديو آخور لي سميتو كومبين، هادا كيبيّن لينا الحالة د العطل زعما إيكزاكت ماشي پانو، فوالا.\"\n\n### **Latin Script (Transliteration):**\n\"Mesdames et messieurs, gadi n-partager m3akom wahed r-radio akhor li smito Combin, hada kibiyn lina l-hala d-l-3otl za3ma exact machi Pano, voilà.\"\n\n### **Translation (for context):**\n\"Ladies and gentlemen, I'm going to share with you another 'radio' [map/app] called Combin. This one shows us the status of the breakdown/traffic exactly, not Pano. There you go.\"", "created_at": "2026-04-12T21:01:12.861549", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3750/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14529, "message_id": "AC4ECAF9994BB562511E31B5564032D8", "sender": "user", "message_type": "text", "content": "Ah ok merci mais demande lui quand même un devis approximatif", "created_at": "2026-04-12T22:18:06.496336", "media_url": null, "media_mime_type": null}, {"id": 15020, "message_id": "AC9B7E7873A4D6AA0D5D2C8C66FD0FA0", "sender": "user", "message_type": "text", "content": "??????", "created_at": "2026-04-13T15:45:15.733087", "media_url": null, "media_mime_type": null}, {"id": 15025, "message_id": "bot_AC9B7E7873A4D6AA0D5D2C8C66FD0FA0_6017", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح. غادي نبلغ الفريق الطبي ديالنا بطلبك باش يعطيوك تقدير تقريبي (devis approximatif) بناءً على الراديو panoramique الحديثة والمعلومات اللي شاركتي، خصوصا حيث عندك ظروف صحية وصعوبة فالسفر. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله ويجاوبوك بالتفصيل.", "created_at": "2026-04-13T15:46:21.513756", "media_url": null, "media_mime_type": null}, {"id": 15027, "message_id": "ACA5C44C993403AF79381C71EFE5AC61", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك النسخة المكتوبة للتسجيل الصوتي:\n\n\"السلام عليكم، أنا بغيت نعرف حسب الراديو البانوراميك اللي راها عندكم، والصور تاع فمي نتاع الصور اللي راها اللي راها بعت لكم، واش يلزمني؟ واش une barre métallique؟ واش زراعة عضم، وأنا ضدها ما بغيتهاش؟ واش une cage؟ واش حاجة؟ هادي هي اللي بغيت، وصحا، والراديو، تصاور، والراديو راها في فيفريي 2024 ماشي قديمة، جديدة، إيه قوليلي، quel mode de traitement qui me propose? Après قول لي un devis un peu approximatif، là je peux venir، mais comme ça je ne peux pas، tu vois؟ l'avion، billet، moi je suis âgée، le voyage ça me fait beaucoup fatiguer، voilà. إيه هادا هو الفوكال وسمعيه للطبيب، يلاه كنتسنى منك الرد.\"", "created_at": "2026-04-13T15:48:00.415505", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3847/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15038, "message_id": "A58B7945E9543EB855C256E2ECECC8BD", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-04-13T15:53:10.118443", "media_url": null, "media_mime_type": null}, {"id": 16227, "message_id": "AC481ADAF6DA0C7FE111C572B52BBB0D", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio:\n\n\"Suite à notre conversation de maintenant, tu m'as dit de reformuler ma demande. Du coup ce que je voudrais que le docteur Decha voit la radio panoramique qui date de février 2026, fin février, et qu'on m'a dit qu'il y a pas d'os ou chacun me dit une chose. Mais toujours à travers de radio panoramique, je ne suis pas déplacé juste pour consulter et revenir, ça je ne pourrais pas le faire. Alors chacun me dit un mode de traitement. Alors je voudrais que votre docteur qui me dise quel mode de traitement et quel est le prix pour cela. Voilà, moi j'avais les 12 couronnes que c'est moi que je les ai enlevées parce que la nourriture elle passait à travers la gencive, elle rentrait. Et il y avait pas moyen, même j'ai acheté le matériel qui fait gicler l'eau et tout, la nourriture elle était toujours là. Du coup je voudrais qu'un travail bien défini, que c'est pas dans 3 ans que ça re-belote encore et que je dois être obligé d'enlever les 12 couronnes. Et avec quel matériel il va me faire les couronnes, s'il y a des couronnes à faire, ou s'il y a je sais pas. Du coup je compte sur toi benti pour la... parce que là depuis le dimanche moi je t'ai envoyé, on a parlé le dimanche, on a parlé le lundi et à chaque fois tu me dis oui oui je vais te rappeler, mais après dites-moi parce que là il y a une amie comme je t'ai dit qui va rentrer à Tanger et que s'il y a possibilité et que le prix est intéressant ainsi que le mode de traitement me convient, je rentrerais avec elle, je viendrais avec ma copine. D'accord ? Je peux compter sur toi ma fille pour ce soir ? Pour que tu m'envoies la réponse du docteur ce soir ? Allez à tout à l'heure Incha'Allah, merci beaucoup.\"", "created_at": "2026-04-15T15:16:16.885878", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4274/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16228, "message_id": "bot_AC481ADAF6DA0C7FE111C572B52BBB0D_7665", "sender": "bot", "message_type": "text", "content": "فهمتك بزاف، وغادي نبلغ الفريق الطبي ديالنا بكل التفاصيل اللي شرحتي، خصوصا بخصوص الراديو panoramique الأخيرة، والمشكل ديال العظم، وتجربة الكورونات السابقة، ورغبتك فحل نهائي وواضح مع معرفة الثمن وطريقة العلاج قبل ما تسافري. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله ويعطيك الجواب ديال الطبيب والتفاصيل اللي طلبتي. شكرا على صبرك وتواصلك!", "created_at": "2026-04-15T15:16:51.782752", "media_url": null, "media_mime_type": null}]...
|
فهمتك بزاف، وغادي نبلغ الفريق الطبي ديالنا بكل الت فهمتك بزاف، وغادي نبلغ الفريق الطبي ديالنا بكل التفاصيل اللي شرحتي، خصوصا بخصوص الراديو panoramique الأخيرة، والمشكل ديال العظم، وتجربة الكورونات السابقة، ورغبتك فحل نهائي وواضح مع معرفة الثمن وطريقة العلاج قبل ما تسافري. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله ويعطيك الجواب ديال الطبيب والتفاصيل اللي طلبتي. شكرا على صبرك وتواصلك!...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T15:16:51.825483
|
2026-04-15T15:16:51.825483
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1206
|
46
|
508
|
16226
|
16225
|
[{"id": 9278, "message_id": "3 [{"id": 9278, "message_id": "3EB09E87C5EBB664554AA0", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-03-31T10:07:08.355835", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2137/download", "media_mime_type": "image/jpeg"}, {"id": 9279, "message_id": "3EB0EBD381C23C5535EA01", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is an intraoral photo showing the upper and lower anterior and posterior teeth in occlusion. The patient's lips are retracted. The upper central and lateral incisors appear to have crowns or veneers, which are lighter in color than the adjacent teeth. There are visible metallic dental restorations on the upper right and upper left posterior teeth, likely crowns or large amalgam/composite restorations. There are brownish-yellow discolorations and possible calculus deposits along the gingival margins of several lower anterior and some posterior teeth. The gingival tissues appear erythematous, particularly at the lower anterior region, with some mild swelling noted. Generalized mild gum recession is present, and the teeth alignment shows mild crowding of the lower anterior teeth. The lower anterior gingiva shows localized redness and possible irritation. The overall teeth color on natural teeth is more yellowish compared to the prosthetic crowns.\"\n ,\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central and lateral incisors have crowns or veneers with lighter color and smooth surface\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"", "created_at": "2026-03-31T10:07:22.280151", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2138/download", "media_mime_type": "image/jpeg"}, {"id": 9280, "message_id": "3EB0291F01D062E91AFC38", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a high-quality intraoral clinical photograph showing both upper and lower anterior and premolar teeth in occlusion, retracted with cheek retractors. The gums, tooth crowns, and some soft tissue are visible. There are visible yellow-brownish deposits at the gumlines of multiple teeth, especially on lower anterior and upper lateral/ canine regions. The upper left and right posterior teeth show visible metallic restorations. Gum tissues show mild redness at some locations, particularly around the lower anterior teeth. There are no obvious soft tissue lesions or large cavities visible, but there is some crowding in the lower anterior teeth and mild marginal gingival swelling. The photograph appears to be taken with clinical lighting and focus, with good detail of tooth color, surface texture, and tissue.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central and lateral incisors and canines present, mild staining near gumlines, overall intact crowns, no fractures seen.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"All six anterior teeth present, obvious yellow", "created_at": "2026-03-31T10:07:38.713695", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2139/download", "media_mime_type": "image/jpeg"}, {"id": 10926, "message_id": "A53F783439B84003AA82D0AB56441CCE", "sender": "bot", "message_type": "text", "content": "Salam alikom", "created_at": "2026-04-02T16:42:40.936188", "media_url": null, "media_mime_type": null}, {"id": 10927, "message_id": "A503D388B5C2F992060E5BF1D17CD8CA", "sender": "bot", "message_type": "text", "content": "Cava j'espère que vous allez bien", "created_at": "2026-04-02T16:43:06.123160", "media_url": null, "media_mime_type": null}, {"id": 10928, "message_id": "A5AFA775B0F62946D75C55E0653887E7", "sender": "bot", "message_type": "text", "content": "?", "created_at": "2026-04-02T16:43:25.627332", "media_url": null, "media_mime_type": null}, {"id": 10986, "message_id": "3EB0D3E60C6730F7C6A8FF", "sender": "bot", "message_type": "document", "content": "_radios_Traore Samory_20260402_18094366.pdf", "created_at": "2026-04-02T17:10:26.730946", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2686/download", "media_mime_type": "application/pdf"}, {"id": 10987, "message_id": "3EB0B1F62A1DEE0799A35C", "sender": "bot", "message_type": "document", "content": "_radios_Traore Khalidou_20260402_18101427.pdf", "created_at": "2026-04-02T17:10:57.590383", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2687/download", "media_mime_type": "application/pdf"}, {"id": 16218, "message_id": "3EB0579DC2D80AEF05C1C6", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for a dental clinic. It features a 3D cartoon tooth character with a smiling face, giving a thumbs up and holding a calendar with a green checkmark. The background appears to be an out-of-focus dental clinic room, visible by the presence of dental chair equipment. The top of the image displays the logo and name 'Tanger Bay Dental Center.' There is a blue gradient background with prominent white and blue text stating 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER.' The overall aesthetic is clean and professional, designed to reassure the recipient about their appointment confirmation.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n\nUser message context: Salut *TRAORÉ Mamary*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *17:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:06:46.425133", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4270/download", "media_mime_type": "image/jpeg"}, {"id": 16219, "message_id": "3EB0DAA008ABDDE8E166D8", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for Tanger Bay Dental Center. It features a large, animated cartoon tooth character with facial features, holding a spiral notepad with a green checkmark and giving a thumbs-up gesture. In the background, there is a blurred dental office setting, including a dental chair and equipment, giving a characteristic clinical ambiance. The upper part of the image has the Tanger Bay Dental Center logo, which is a stylized tooth outline, as well as the name of the clinic. Two text banners in blue state 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (your appointment is confirmed) with a checkmark symbol and 'CHEZ TANGER BAY DENTAL CENTER.' No real teeth, people, or patients are visible in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text\n\nUser message context: Salut *Traore Samory*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *17:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:07:14.087918", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4271/download", "media_mime_type": "image/jpeg"}, {"id": 16225, "message_id": "ACB517EA408F11987BED451997017D3F", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-15T15:12:46.506791", "media_url": null, "media_mime_type": null}, {"id": 16226, "message_id": "bot_ACB517EA408F11987BED451997017D3F_9032", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation ! Votre rendez-vous pour vous et vos enfants est bien noté pour jeudi 16 avril à 17h30 chez Tanger Bay Dental Center.\n\nN’hésitez pas à nous contacter si vous avez la moindre question ou besoin de modifier quoi que ce soit. À très bientôt !", "created_at": "2026-04-15T15:13:29.532193", "media_url": null, "media_mime_type": null}]...
|
Merci beaucoup pour votre confirmation ! Votre ren Merci beaucoup pour votre confirmation ! Votre rendez-vous pour vous et vos enfants est bien noté pour jeudi 16 avril à 17h30 chez Tanger Bay Dental Center.
N’hésitez pas à nous contacter si vous avez la moindre question ou besoin de modifier quoi que ce soit. À très bientôt !...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T15:13:29.588267
|
2026-04-15T15:13:29.588267
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1205
|
46
|
1070
|
16187
|
16186
|
[{"id": 16183, "message_id": " [{"id": 16183, "message_id": "A560C9B0527FE14879299D68C34E34C1", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T14:28:21.313843", "media_url": null, "media_mime_type": null}, {"id": 16184, "message_id": "A5BD8D65B4B39EF92E1B1C3838AAA07C", "sender": "user", "message_type": "text", "content": "Salam aleykoum wa rahmatoulah", "created_at": "2026-04-15T14:28:22.438220", "media_url": null, "media_mime_type": null}, {"id": 16185, "message_id": "bot_A5BD8D65B4B39EF92E1B1C3838AAA07C_4136", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولو شنو محتاجين بالضبط 😊", "created_at": "2026-04-15T14:28:36.722568", "media_url": null, "media_mime_type": null}, {"id": 16186, "message_id": "A5236B618BDFFC380A0F00F93E7FC2CD", "sender": "user", "message_type": "voice", "content": "[Voice message] بشحال كداوي التوسة ديال البنات الصغار، والنساء شحال كتدير شيكاب؟ كونسيلطاسيو؟\nشكرا.", "created_at": "2026-04-15T14:28:48.074842", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4244/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16187, "message_id": "bot_A5236B618BDFFC380A0F00F93E7FC2CD_9555", "sender": "bot", "message_type": "text", "content": "الثمن ديال consultation عندنا هو 200DH سواء للكبار أو الصغار 😊 واش بغيتو نحجزو ليكوم موعد؟", "created_at": "2026-04-15T14:29:18.457412", "media_url": null, "media_mime_type": null}]...
|
الثمن ديال consultation عندنا هو 200DH سواء للكبار الثمن ديال consultation عندنا هو 200DH سواء للكبار أو الصغار 😊 واش بغيتو نحجزو ليكوم موعد؟...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T14:29:18.514355
|
2026-04-15T14:29:18.514355
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1204
|
46
|
1070
|
16185
|
16184
|
[{"id": 16183, "message_id": " [{"id": 16183, "message_id": "A560C9B0527FE14879299D68C34E34C1", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T14:28:21.313843", "media_url": null, "media_mime_type": null}, {"id": 16184, "message_id": "A5BD8D65B4B39EF92E1B1C3838AAA07C", "sender": "user", "message_type": "text", "content": "Salam aleykoum wa rahmatoulah", "created_at": "2026-04-15T14:28:22.438220", "media_url": null, "media_mime_type": null}, {"id": 16185, "message_id": "bot_A5BD8D65B4B39EF92E1B1C3838AAA07C_4136", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولو شنو محتاجين بالضبط 😊", "created_at": "2026-04-15T14:28:36.722568", "media_url": null, "media_mime_type": null}]...
|
وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولو شنو محتاجين بالضبط 😊...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T14:28:36.777347
|
2026-04-15T14:28:36.777347
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1203
|
46
|
307
|
16172
|
16171
|
[{"id": 10290, "message_id": " [{"id": 10290, "message_id": "A5B573D2DA0950704A7FDAB223E90E42", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو التفريغ الكامل للمقطع الصوتي:\n\n**بالعربية:**\n\"السلام عليكم سي عبد السلام، كيف نتي؟ مزيان؟ بخير؟ سي عبد السلام ما صيفطتيش ليا la facture ديال هاد الشهر دا باش نصيفطو ليك لخلاص.\"\n\n**بالكتابة اللاتينية (Darija/Latin):**\n\"Salamu alaykum Si Abdeslam, kif nti? mzyan? bikhir? Si Abdeslam ma sifttich liya la facture dyal had chhar da bach nsiftu lik l'khlas.\"", "created_at": "2026-04-01T17:16:00.477863", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2468/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10293, "message_id": "3AD3AB20664DBDA10E08", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ التسجيل الصوتي بالدارجة المغربية:\n\n\"السلام عليكم سي عباس، بخير؟ كلشي مزيان؟ الله يبارك فيك.\nآسي صيفطت ليك البارح.. صيفطت ليك البارح ولا ول البارح.\nغير غير قلب شوف، أنا راه خرجتها بيدي..\nمع الكاتبة ديك الساعة ما ما كايناش وخرجتها بيدي وحطيتها ليهم باش يصيفطوها ليك.\nعادا إلا ما صيفطوهاش ما نعرف، المهم أنا حطيتها ليهم فوق البيرو باش زعما تشوفها البنت وتصيفطها.\nأنا غا ندخل دبا للابوراطوار ونسول ونشوف، وأنتِ قلبي تمايا. أنا غا نسول أسامة واش داها ولا لا.\"", "created_at": "2026-04-01T17:18:05.534879", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2471/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10311, "message_id": "A5EBB20F5E904F4E98A55942C04FEDDD", "sender": "bot", "message_type": "voice", "content": "[Voice message] و صافي سمح لي تخلطتي لي مع واحد لابوراطوار بصح وأنا كنقول فاش صيفطتيها لي البارح.", "created_at": "2026-04-01T17:25:41.846511", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2483/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 11765, "message_id": "A5F848E80553A9065AA1213081760671", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم فاطمة الزهراء، كيدايرة مزيان بخير؟ هاني صفت ليك الـ reçu ديال الخلاص ديال الـ factura د هاد الشهر.", "created_at": "2026-04-04T08:57:44.387698", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2920/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 11766, "message_id": "3A8E3826E04A39512548", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم، صباح النور، لاباس؟ بخير؟ الله يبارك فيك. واخا، وشكراً، بارك الله فيك.\"\n\n**Latin Script (Darija):**\n\"S-salamu alaykum, sba7 l-nour, labas? Bekher? Allah ybarek fik. Wakha, w chokran, barak Allah fik.\"", "created_at": "2026-04-04T09:00:42.423346", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2921/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 11767, "message_id": "A52BFF159204310E7517B9CDA9ECFECB", "sender": "bot", "message_type": "voice", "content": "[Voice message] صباح الخير عبد الواحد جغرافي.", "created_at": "2026-04-04T09:00:57.424719", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2922/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16149, "message_id": "A545AA4E3A925D1CF2681401F830D935", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental cast (study model) of the upper jaw, held by a gloved hand. The cast includes teeth and gingival contours, with some teeth marked with dark blue or black pen on the occlusal surfaces. There is a pink-shaded artificial tooth (possibly indicating an edentulous area or prosthetic marker) visible toward the center. The cast has the word 'crochet' written on its side in pen. The background shows a computer keyboard and a wooden desk surface. There is also a plastic bag partially in the frame.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Presence of a pink-colored artificial tooth or wax-up among natural or model teeth, suggesting space maintenance or pending prosthetic work.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"At least two teeth marked with blue/black pen, possibly indicating preparation or planned attachment areas, one with wear or preparation visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper_right\",", "created_at": "2026-04-15T13:49:14.116266", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4231/download", "media_mime_type": "image/jpeg"}, {"id": 16150, "message_id": "A5F2E1C2D187C9DB5F9DE61EF1D134E2", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"سلام سي عبد السلام، لاباس؟ بخير، مزيان؟ بالنسبة لهاد لومبرانت (l'empreinte) اللي غانصيفط ليك دابا، زيد كروشي (crochet) ف هاد جوج د السنان.\"\n\n**Latin Script (Phonetic):**\n\"Salam si Abdeslam, labas? bikhir, mzyan? Bnisba l'had l'empreinte li ghansift lik daba, zid crochet f had joj d snan.\"\n\n**English Translation (for context):**\n\"Hello Mr. Abdeslam, how are you? Are you doing well? Regarding this impression (mold) that I’m sending you now, add a clasp (hook) to these two teeth.\"", "created_at": "2026-04-15T13:49:24.396548", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4232/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16153, "message_id": "A5AF89912776B41F14FC20926209F06B", "sender": "bot", "message_type": "voice", "content": "[Voice message] بالنسبة لهاد ليمبريمونت، صافي تفينات، صافي؟ شكرا بزاف، نهاركم مبروك.", "created_at": "2026-04-15T13:50:51.105618", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4235/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16170, "message_id": "3A81095E7F036D965173", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-15T14:10:04.346157", "media_url": null, "media_mime_type": null}, {"id": 16171, "message_id": "3A6B742FE51EA7F83FB1", "sender": "user", "message_type": "text", "content": "Ok mra7ba", "created_at": "2026-04-15T14:10:09.754386", "media_url": null, "media_mime_type": null}, {"id": 16172, "message_id": "bot_3A6B742FE51EA7F83FB1_4636", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 مرحبا بيكوم، إذا كنتو محتاجين شي مساعدة أو عندكوم شي سؤال بخصوص الخدمة أو la prothèse، أنا هنا رهن الإشارة ديالكوم. نهاركم مبروك!", "created_at": "2026-04-15T14:11:19.384964", "media_url": null, "media_mime_type": null}]...
|
وعليكم السلام ورحمة الله 😊 مرحبا بيكوم، إذا كنتو م وعليكم السلام ورحمة الله 😊 مرحبا بيكوم، إذا كنتو محتاجين شي مساعدة أو عندكوم شي سؤال بخصوص الخدمة أو la prothèse، أنا هنا رهن الإشارة ديالكوم. نهاركم مبروك!...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T14:11:19.427278
|
2026-04-15T14:11:19.427278
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1202
|
46
|
912
|
16160
|
16158
|
[{"id": 14907, "message_id": " [{"id": 14907, "message_id": "2AAE75CD8F8B075FC88B", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"آه صافي فهمت، يسحاب لي زعما فاش غاتجي غايبدا فالسنان زعما يقادهم ليها، فهمتي؟ داكشي علاش سولتك تما.. يعني وفوقاش غايقدر يقاد ليها السنان؟\"\n\n**Latin Script (Arabizi):**\n\"Ah safi fhmt, is-hab li za3ma fach ghatji ghaybda f ssnan za3ma iqadhom liha, fhmti? Dakchi 3lach sweltk tma.. ya3ni w foqach ghayqder iqad liha ssnan?\"\n\n**English Translation (for context):**\n\"Ah, okay, I understand. I thought that when she comes, he would start on the teeth, like fixing them for her, you know? That's why I asked you then/there... So, when will he be able to fix the teeth for her?\"", "created_at": "2026-04-13T14:26:35.627304", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3817/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14908, "message_id": "bot_2AAE75CD8F8B075FC88B_1184", "sender": "bot", "message_type": "text", "content": "شكراً على التوضيح! بالنسبة للسيدة، الدكتور خاصو يشوف الحالة ديالها أولاً فالكونترول الجاي، وغادي يحيد ليها داك السلك ويشوف الراديو باش يحدد بالضبط شنو خاص يتدار. من بعد هاد الفحص، هو اللي غادي يقدر يعطيكم الثمن ويحدد الوقت اللي يقدر يبدا فيه العلاج.\n\nيعني أول زيارة غادي تكون غير للفحص والتقييم، وما غاديش تخلص والو، ومن بعد غادي يشرح ليكم كلشي بالتفصيل ويعطيكم موعد بداية العلاج إن شاء الله. إذا بغيتي شي سؤال آخر أنا هنا!", "created_at": "2026-04-13T14:27:23.649701", "media_url": null, "media_mime_type": null}, {"id": 14909, "message_id": "A55FE16A42A327B8251F492775384C40", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"إيوا تجي فداك الـ rendez-vous ديال إيمان ياك؟ تجي بعدا، نشوفوها contrôle، تكون شبار داك le fil de contention مزيان زعما، ونشوفو سنانها، عاد باش نشوفو زعما فوقاش نقدرو نبداو.\"\n\n**Latin Script (Transliteration):**\n\"Ewa tji f dak rendez-vous dyal Imane yak? Tji be3da nchoufouha contrôle, tkoun chbar dak le fil de contention mezian za3ma, nchoufou snanha, 3ad bach nchoufou za3ma fo9ach ne9drou nebdaou.\"", "created_at": "2026-04-13T14:27:56.235804", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3818/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14911, "message_id": "2A21DD4E0A1523DFDF8C", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic script (as typically used for Darija) and Latin script.\n\n### Arabic Script:\n\"صافي فهمتي، داكشي علاش ماكايتعطلش، واخا زعما مثلاً إلا عندو شي حل دغيا يديرو فهمتي، من بعد الكنطرول، حيت مابقا ليها والو للسوتنونس (Soutenance)، الشهر اللول ديال شهر ستة، داكشي علاش كنسولك دبا أه.\"\n\n### Latin Script (Darija Transcription):\n\"Safi fhemti, dakchi 3lach makay t3atlsh, wakha za3ma matalan ila 3ando shi hall deghya ydiro fhemti, men be3d l-contrôle, hit ma b9a liha walou l-soutenance, ch-char l-wel dyal ch-char setta, dakchi 3lach kanswlek daba eh.\"\n\n### Translation (for context):\n\"Alright, you see, that's why it shouldn't be delayed. Even if, for example, he has a solution he should do it quickly, you know? After the 'contrôle' (exam/check), because there isn't much time left before the 'soutenance' (thesis defense)—the beginning of June. That’s why I’m asking you now, yeah.\"", "created_at": "2026-04-13T14:30:17.544700", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3819/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14913, "message_id": "A545938F7E838A2B1484D62DDEB4F7A9", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"إيوا راه ماتعطلش غير كوني هانية غير زعما بغينا نشوفوها هي اللولانية نشوفوا حالة السنان ديالها، ها سكتي باش يقرر فوقاش يبدا.\"\n\n**Latin Script (Phonetic):**\n\"Ewa rah ma t'attelch ghir kouni haniya, ghir za'ma bghina nchoufouha hiya loulania nchoufou l'7ala d snan dyalha, ha skouti bach iqarar foqach ibda.\"", "created_at": "2026-04-13T14:31:06.797800", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3820/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14920, "message_id": "2A3EF1D9DC4701C57003", "sender": "user", "message_type": "voice", "content": "[Voice message] صافي، شكرا.", "created_at": "2026-04-13T14:32:16.341505", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3821/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14929, "message_id": "A5CEE97F7E5967FD304102B2AB340986", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nمرحبا اختي، مرحبا دي راس الفوكال.\n\n**Latin Script:**\nMarhba khti, marhba d-ras l-vocal.\n\n**Translation (for context):**\nWelcome sister, welcome [at] the start of the voice note.", "created_at": "2026-04-13T14:33:52.763195", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3822/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16155, "message_id": "A5F5E6671CD3F5B535D73B8F7E9BFBA0", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital medical prescription document displayed on a computer screen. The prescription is for a patient named BOUKHARSA Najoua. There are three medications listed: CODOLOIPRANE 400/20 MG/MG (to be taken 1 tablet 3 times a day for 3 days in case of pain), RELAXOL 500/2 MG/MG (2 tablets, twice a day for 7 days), and ELUDRIL 0.5/0.5% (use twice daily for 7 days). The document contains the prescription number 45654499 and the date 09/04/2026. The prescribing doctor is Dr. Oussama Mouallen. Additional details include the date and time the prescription was entered (09/04/2026 18:26:34), and there is a section for observations, which is empty. The background shows a computer interface with folders, tabs, and a patient management system, but the main focus is the prescription.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null", "created_at": "2026-04-15T13:52:49.736680", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4237/download", "media_mime_type": "image/jpeg"}, {"id": 16156, "message_id": "A586035447E31EE84C15E9A2A65BB031", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ التسجيل الصوتي بالدارجة المغربية:\n\n**\"هادكشي لي بغيتي تزيديه بخير، شوف بالنسبة للول كودوليبران 500 متبقايش تاخديه، والثاني والثالث تشريهم وتكملي بيهم سيمانة.\"**\n\n**Transcription (Latin script):**\n\"Hadekchi li bghiti tzidih bikhir. Chouf, b nesba l lwel, Codoliprane 500 matb9aych takhdih, w tani w talt tchrihom w tkmel bihom simana.\"", "created_at": "2026-04-15T13:52:59.908997", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4238/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16158, "message_id": "2AB4FC387CF77B6489A1", "sender": "user", "message_type": "voice", "content": "[Voice message] شوف أختي، حيت راه بدات الدوا نهار الجمعة، ودايرين نتوما سبع أيام غتسالي، يعني واش غادي تزيد تشريه اليوم زعما تكمل بيه غير غدا، غير غدا ولا الجمعة ولا صافي، راه بقالها غير غدا، حيت اليوم راه شربات اليوم وبقالها غدا زعما الخميس، واش غتشري غير على حساب غدا ولا شنو؟", "created_at": "2026-04-15T13:55:36.155076", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4240/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16159, "message_id": "A5DA633F0F72A29354EBB46B6B276F03", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-15T13:56:08.787397", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4241/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16160, "message_id": "bot_2AB4FC387CF77B6489A1_9032", "sender": "bot", "message_type": "text", "content": "شكراً على سؤالك والتوضيح. بالنسبة للدوا، بما أنها بدات فيه نهار الجمعة وكتسالي السيمانة غداً الخميس، إذا بقالها غير نهار واحد (غداً)، ماشي ضروري تشري علبة جديدة كاملة غير على حساب نهار واحد. تقدر تكمل غير باللي عندها حتى تسالي السيمانة، وماشي مشكل إذا وقفات من بعد.\n\nإلى كان عندكوم أي شك أو محتاجة تأكيد من الدكتور، نقدر نبلغ الفريق الطبي يجاوبكوم مباشرة. واش نبقى نبلغهم؟", "created_at": "2026-04-15T13:56:51.397006", "media_url": null, "media_mime_type": null}]...
|
شكراً على سؤالك والتوضيح. بالنسبة للدوا، بما أنها شكراً على سؤالك والتوضيح. بالنسبة للدوا، بما أنها بدات فيه نهار الجمعة وكتسالي السيمانة غداً الخميس، إذا بقالها غير نهار واحد (غداً)، ماشي ضروري تشري علبة جديدة كاملة غير على حساب نهار واحد. تقدر تكمل غير باللي عندها حتى تسالي السيمانة، وماشي مشكل إذا وقفات من بعد.
إلى كان عندكوم أي شك أو محتاجة تأكيد من الدكتور، نقدر نبلغ الفريق الطبي يجاوبكوم مباشرة. واش نبقى نبلغهم؟...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T13:56:51.465433
|
2026-04-15T13:56:51.465433
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1201
|
46
|
309
|
16140
|
16136
|
[{"id": 13915, "message_id": " [{"id": 13915, "message_id": "2A217B71730FDABAB4BE", "sender": "user", "message_type": "text", "content": "<reply_to>وعليكم السلام، واش ممكن توضح ليا شنو بالضبط الخدمة اللي محتاجها من العيادة؟ واش عندك شي مشكل مستعجل أو شي طلب معين بخصوص الأسنان؟ إذا كان عندك شي ح...</reply_to> Ana bghit nhder mea assistante", "created_at": "2026-04-11T10:26:28.113669", "media_url": null, "media_mime_type": null}, {"id": 13921, "message_id": "A5C9AAF9B09792A8F032BF6DC8CFF497", "sender": "bot", "message_type": "text", "content": "Dr jawbto", "created_at": "2026-04-11T10:28:09.251639", "media_url": null, "media_mime_type": null}, {"id": 13922, "message_id": "A5C8581900D206A635839800726EFC9A", "sender": "bot", "message_type": "text", "content": "3tito anydesk", "created_at": "2026-04-11T10:28:23.993029", "media_url": null, "media_mime_type": null}, {"id": 13924, "message_id": "2A3F54A0435DA6AA1AF8", "sender": "user", "message_type": "text", "content": "Erft ghi bghit nhdar mea robot njrbo", "created_at": "2026-04-11T10:29:25.693180", "media_url": null, "media_mime_type": null}, {"id": 13925, "message_id": "A59FDCF2E3D92422026508DD94BA282C", "sender": "bot", "message_type": "text", "content": "Ah majawbkxi", "created_at": "2026-04-11T10:29:56.476249", "media_url": null, "media_mime_type": null}, {"id": 13926, "message_id": "A51953788DE3EE601141EA95C43872E0", "sender": "bot", "message_type": "text", "content": "Ma9alkci ana an9olaala", "created_at": "2026-04-11T10:30:02.236836", "media_url": null, "media_mime_type": null}, {"id": 13927, "message_id": "A5E274C81940F7A5A68547CAF0C80FE4", "sender": "bot", "message_type": "text", "content": "Hh", "created_at": "2026-04-11T10:30:05.791280", "media_url": null, "media_mime_type": null}, {"id": 13928, "message_id": "2A411746A1641F4A8578", "sender": "user", "message_type": "text", "content": "Ouii deikchii", "created_at": "2026-04-11T10:30:11.650542", "media_url": null, "media_mime_type": null}, {"id": 13929, "message_id": "2A81DE8382E75A6ABE01", "sender": "user", "message_type": "text", "content": "Db mli ktjwb safi kiwaqaf ydakhal f conversation chi noss saea", "created_at": "2026-04-11T10:30:25.747920", "media_url": null, "media_mime_type": null}, {"id": 13930, "message_id": "A530634562C5429C12B700AD57195ECE", "sender": "bot", "message_type": "text", "content": "Lae xi marat kaykml", "created_at": "2026-04-11T10:32:44.136433", "media_url": null, "media_mime_type": null}, {"id": 16136, "message_id": "2A74C01D597963D67C36", "sender": "user", "message_type": "voice", "content": "[Voice message] صيفط هاد AnyDesk لحسن باش يشوف فيه، قولو الـ patient عبد النور كنبغيو نبدلو نموديفيو لو الـ prix واش ينقصلك 500 درهم كيتشد الـ programme. خصو ديك ينقصنا 500 درهم من آخر traitement عملنا، من الـ implant، من الـ implant.", "created_at": "2026-04-15T13:39:35.347807", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4228/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16140, "message_id": "bot_2A74C01D597963D67C36_6470", "sender": "bot", "message_type": "text", "content": "شكرا عبد النور على التوضيح 😊 غادي نبلغ الفريق الطبي ديالنا بطلبكم بخصوص remise ديال 500 درهم من آخر traitement implant، وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-04-15T13:40:00.719068", "media_url": null, "media_mime_type": null}]...
|
شكرا عبد النور على التوضيح 😊 غادي نبلغ الفريق الطب شكرا عبد النور على التوضيح 😊 غادي نبلغ الفريق الطبي ديالنا بطلبكم بخصوص remise ديال 500 درهم من آخر traitement implant، وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T13:40:00.748449
|
2026-04-15T13:40:00.748449
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1200
|
40
|
317
|
16102
|
16101
|
[{"id": 16094, "message_id": " [{"id": 16094, "message_id": "AC907B0FD202C56A07A70FC94B810499", "sender": "user", "message_type": "text", "content": "سلام بخير", "created_at": "2026-04-15T12:37:54.083959", "media_url": null, "media_mime_type": null}, {"id": 16095, "message_id": "bot_AC907B0FD202C56A07A70FC94B810499_4891", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 كيف نقدر نعاونك اليوم؟", "created_at": "2026-04-15T12:38:06.709143", "media_url": null, "media_mime_type": null}, {"id": 16096, "message_id": "ACB2F4AAA679FA0B6DFBA693A45CDF4E", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام لباس، كي ديتي بخير؟ بغيت ناخد رانديفو حيت لـ18 غادي تجي ديمونش. شنو؟ ناخد غدا ولا فوندغودي؟ أما تقولي لي حتى لـ20 حيت غادي تكون عندي لي غيكل ما نقدرش نجي، داكوغ؟", "created_at": "2026-04-15T12:38:15.432350", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4212/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16097, "message_id": "bot_ACB2F4AAA679FA0B6DFBA693A45CDF4E_2003", "sender": "bot", "message_type": "text", "content": "سمعتك 😊 باش نحجز لك الرانديفو، خاصني غير الإسم الكامل ديالك ونوع العلاج اللي محتاج. واخا تكتبهوم ليا؟", "created_at": "2026-04-15T12:38:38.274205", "media_url": null, "media_mime_type": null}, {"id": 16098, "message_id": "ACA703B4547DCFAED8069E3890E1A93A", "sender": "user", "message_type": "text", "content": "Amzilen samira", "created_at": "2026-04-15T12:39:12.825459", "media_url": null, "media_mime_type": null}, {"id": 16099, "message_id": "bot_ACA703B4547DCFAED8069E3890E1A93A_505", "sender": "bot", "message_type": "text", "content": "شكرا سميرة 😊 شنو نوع العلاج اللي محتاجاه؟ واش عندك شي وقت محدد اللي كيناسبك؟", "created_at": "2026-04-15T12:39:23.920045", "media_url": null, "media_mime_type": null}, {"id": 16101, "message_id": "AC8A99A18A2C9A1CCE16AA85CE7DA0D1", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\nعندي الزيارة ديال لي باك. \nوحيت المرة الأخرى ما كانش عندي فلا ميم جوغني لو 16، وليتو عطيتوني لو 18، دابا لو 18 غادي يجي بالديمونش.\nصافو ديغ دوما ڤوندرودي أو بيان سامدي ولا جوسكا لانددي، لانددي امبوسيبل لأن ما نقدرش.", "created_at": "2026-04-15T12:39:56.659675", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4214/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16102, "message_id": "bot_AC8A99A18A2C9A1CCE16AA85CE7DA0D1_684", "sender": "bot", "message_type": "text", "content": "فهمتك سميرة 😊 بغيت زيارة ديال لي باك، وكتفضلي تكون قبل الأحد حيث ما تقدريش تجي نهار الأحد. واش يناسبك الجمعة أو السبت؟ غادي نبلغ الفريق باش يتواصلوا معاك ويأكدو الموعد. واش هاد الرقم اللي كتهضري به هو اللي كيتواصلوا به معاك؟", "created_at": "2026-04-15T12:40:16.205986", "media_url": null, "media_mime_type": null}]...
|
فهمتك سميرة 😊 بغيت زيارة ديال لي باك، وكتفضلي تكون فهمتك سميرة 😊 بغيت زيارة ديال لي باك، وكتفضلي تكون قبل الأحد حيث ما تقدريش تجي نهار الأحد. واش يناسبك الجمعة أو السبت؟ غادي نبلغ الفريق باش يتواصلوا معاك ويأكدو الموعد. واش هاد الرقم اللي كتهضري به هو اللي كيتواصلوا به معاك؟...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T12:40:16.246348
|
2026-04-15T12:40:16.246348
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1199
|
40
|
317
|
16099
|
16098
|
[{"id": 16094, "message_id": " [{"id": 16094, "message_id": "AC907B0FD202C56A07A70FC94B810499", "sender": "user", "message_type": "text", "content": "سلام بخير", "created_at": "2026-04-15T12:37:54.083959", "media_url": null, "media_mime_type": null}, {"id": 16095, "message_id": "bot_AC907B0FD202C56A07A70FC94B810499_4891", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 كيف نقدر نعاونك اليوم؟", "created_at": "2026-04-15T12:38:06.709143", "media_url": null, "media_mime_type": null}, {"id": 16096, "message_id": "ACB2F4AAA679FA0B6DFBA693A45CDF4E", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام لباس، كي ديتي بخير؟ بغيت ناخد رانديفو حيت لـ18 غادي تجي ديمونش. شنو؟ ناخد غدا ولا فوندغودي؟ أما تقولي لي حتى لـ20 حيت غادي تكون عندي لي غيكل ما نقدرش نجي، داكوغ؟", "created_at": "2026-04-15T12:38:15.432350", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4212/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16097, "message_id": "bot_ACB2F4AAA679FA0B6DFBA693A45CDF4E_2003", "sender": "bot", "message_type": "text", "content": "سمعتك 😊 باش نحجز لك الرانديفو، خاصني غير الإسم الكامل ديالك ونوع العلاج اللي محتاج. واخا تكتبهوم ليا؟", "created_at": "2026-04-15T12:38:38.274205", "media_url": null, "media_mime_type": null}, {"id": 16098, "message_id": "ACA703B4547DCFAED8069E3890E1A93A", "sender": "user", "message_type": "text", "content": "Amzilen samira", "created_at": "2026-04-15T12:39:12.825459", "media_url": null, "media_mime_type": null}, {"id": 16099, "message_id": "bot_ACA703B4547DCFAED8069E3890E1A93A_505", "sender": "bot", "message_type": "text", "content": "شكرا سميرة 😊 شنو نوع العلاج اللي محتاجاه؟ واش عندك شي وقت محدد اللي كيناسبك؟", "created_at": "2026-04-15T12:39:23.920045", "media_url": null, "media_mime_type": null}]...
|
شكرا سميرة 😊 شنو نوع العلاج اللي محتاجاه؟ واش عندك شكرا سميرة 😊 شنو نوع العلاج اللي محتاجاه؟ واش عندك شي وقت محدد اللي كيناسبك؟...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T12:39:23.974591
|
2026-04-15T12:39:23.974591
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1198
|
40
|
317
|
16097
|
16096
|
[{"id": 16094, "message_id": " [{"id": 16094, "message_id": "AC907B0FD202C56A07A70FC94B810499", "sender": "user", "message_type": "text", "content": "سلام بخير", "created_at": "2026-04-15T12:37:54.083959", "media_url": null, "media_mime_type": null}, {"id": 16095, "message_id": "bot_AC907B0FD202C56A07A70FC94B810499_4891", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 كيف نقدر نعاونك اليوم؟", "created_at": "2026-04-15T12:38:06.709143", "media_url": null, "media_mime_type": null}, {"id": 16096, "message_id": "ACB2F4AAA679FA0B6DFBA693A45CDF4E", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام لباس، كي ديتي بخير؟ بغيت ناخد رانديفو حيت لـ18 غادي تجي ديمونش. شنو؟ ناخد غدا ولا فوندغودي؟ أما تقولي لي حتى لـ20 حيت غادي تكون عندي لي غيكل ما نقدرش نجي، داكوغ؟", "created_at": "2026-04-15T12:38:15.432350", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4212/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16097, "message_id": "bot_ACB2F4AAA679FA0B6DFBA693A45CDF4E_2003", "sender": "bot", "message_type": "text", "content": "سمعتك 😊 باش نحجز لك الرانديفو، خاصني غير الإسم الكامل ديالك ونوع العلاج اللي محتاج. واخا تكتبهوم ليا؟", "created_at": "2026-04-15T12:38:38.274205", "media_url": null, "media_mime_type": null}]...
|
سمعتك 😊 باش نحجز لك الرانديفو، خاصني غير الإسم الك سمعتك 😊 باش نحجز لك الرانديفو، خاصني غير الإسم الكامل ديالك ونوع العلاج اللي محتاج. واخا تكتبهوم ليا؟...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T12:38:38.337855
|
2026-04-15T12:38:38.337855
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1197
|
40
|
317
|
16095
|
16094
|
[{"id": 16094, "message_id": " [{"id": 16094, "message_id": "AC907B0FD202C56A07A70FC94B810499", "sender": "user", "message_type": "text", "content": "سلام بخير", "created_at": "2026-04-15T12:37:54.083959", "media_url": null, "media_mime_type": null}, {"id": 16095, "message_id": "bot_AC907B0FD202C56A07A70FC94B810499_4891", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 كيف نقدر نعاونك اليوم؟", "created_at": "2026-04-15T12:38:06.709143", "media_url": null, "media_mime_type": null}]...
|
وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخي وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 كيف نقدر نعاونك اليوم؟...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T12:38:06.766410
|
2026-04-15T12:38:06.766410
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1196
|
46
|
1067
|
16034
|
16030
|
[{"id": 16027, "message_id": " [{"id": 16027, "message_id": "3AE6AD0894D0D4EA221B", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Northern dialect) with the French/English loanwords included:\n\n**Arabic Script:**\nالسلام عليكم أختي، كيف نتينا لاباس؟ بخير؟ مزيان؟ الحمد لله. بغيت نسقسيك زعما على حساب treatment ديالي، شني باقي لي فيه؟ شحال باقي لي ديال الخلاص زعما خصني نعطي، وشحال déjà عاطية avance؟ وخا إلا قدرتي تقولي لي.\n\n**Latin Script (Transliteration):**\nالسلام عليكم أختي (Salamu alaykum khti)، كيف نتينا لاباس؟ (kif ntina labas?) بخير؟ (bikher?) مزيان؟ (mezyan?) الحمد لله (Al-hamdulillah). بغيت نسقسيك زعما على حساب (Bghit nseqsik za’ma ‘la hsab) treatment ديالي (dyali)، شني باقي لي فيه؟ (chni baqi li fih?) شحال باقي لي ديال الخلاص زعما خصني نعطي (Ch-hal baqi li dyal l-khlas za’ma khassni na’ti)، وشحال (w ch-hal) déjà عاطية (atya) avance؟ وخا إلا قدرتي تقولي لي (Wakha ila qderti tqolli).", "created_at": "2026-04-15T11:14:05.830336", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4185/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16028, "message_id": "A50A0D5D42317A932270D5EA9F7EA983", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T11:14:24.539624", "media_url": null, "media_mime_type": null}, {"id": 16029, "message_id": "bot_3AE6AD0894D0D4EA221B_1154", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، كلشي بخير الحمد لله 😊\n\nبالنسبة للسؤال ديالك على treatment والخلاص، صراحة معنديش هاد المعلومات، ولكن غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معك في أقرب وقت. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-15T11:14:27.962682", "media_url": null, "media_mime_type": null}, {"id": 16030, "message_id": "3AEE83F936A1FE7092E1", "sender": "user", "message_type": "text", "content": "Hidaya boulaich", "created_at": "2026-04-15T11:14:54.086952", "media_url": null, "media_mime_type": null}, {"id": 16034, "message_id": "bot_3AEE83F936A1FE7092E1_3829", "sender": "bot", "message_type": "text", "content": "شكرا Hidaya 😊 وصلات الرسالة للفريق وغادي يتواصلوا معك في أقرب وقت إن شاء الله باش يعطيوك جميع التفاصيل اللي طلبتي 🙏🏻", "created_at": "2026-04-15T11:15:10.696337", "media_url": null, "media_mime_type": null}]...
|
شكرا Hidaya 😊 وصلات الرسالة للفريق وغادي يتواصلوا شكرا Hidaya 😊 وصلات الرسالة للفريق وغادي يتواصلوا معك في أقرب وقت إن شاء الله باش يعطيوك جميع التفاصيل اللي طلبتي 🙏🏻...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T11:15:10.747107
|
2026-04-15T11:15:10.747107
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1195
|
46
|
1067
|
16029
|
16027
|
[{"id": 16027, "message_id": " [{"id": 16027, "message_id": "3AE6AD0894D0D4EA221B", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Northern dialect) with the French/English loanwords included:\n\n**Arabic Script:**\nالسلام عليكم أختي، كيف نتينا لاباس؟ بخير؟ مزيان؟ الحمد لله. بغيت نسقسيك زعما على حساب treatment ديالي، شني باقي لي فيه؟ شحال باقي لي ديال الخلاص زعما خصني نعطي، وشحال déjà عاطية avance؟ وخا إلا قدرتي تقولي لي.\n\n**Latin Script (Transliteration):**\nالسلام عليكم أختي (Salamu alaykum khti)، كيف نتينا لاباس؟ (kif ntina labas?) بخير؟ (bikher?) مزيان؟ (mezyan?) الحمد لله (Al-hamdulillah). بغيت نسقسيك زعما على حساب (Bghit nseqsik za’ma ‘la hsab) treatment ديالي (dyali)، شني باقي لي فيه؟ (chni baqi li fih?) شحال باقي لي ديال الخلاص زعما خصني نعطي (Ch-hal baqi li dyal l-khlas za’ma khassni na’ti)، وشحال (w ch-hal) déjà عاطية (atya) avance؟ وخا إلا قدرتي تقولي لي (Wakha ila qderti tqolli).", "created_at": "2026-04-15T11:14:05.830336", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4185/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16028, "message_id": "A50A0D5D42317A932270D5EA9F7EA983", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T11:14:24.539624", "media_url": null, "media_mime_type": null}, {"id": 16029, "message_id": "bot_3AE6AD0894D0D4EA221B_1154", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، كلشي بخير الحمد لله 😊\n\nبالنسبة للسؤال ديالك على treatment والخلاص، صراحة معنديش هاد المعلومات، ولكن غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معك في أقرب وقت. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-15T11:14:27.962682", "media_url": null, "media_mime_type": null}]...
|
وعليكم السلام ورحمة الله، بارك الله فيك، كلشي بخير وعليكم السلام ورحمة الله، بارك الله فيك، كلشي بخير الحمد لله 😊
بالنسبة للسؤال ديالك على treatment والخلاص، صراحة معنديش هاد المعلومات، ولكن غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معك في أقرب وقت. واخا تعطيني الإسم الكامل ديالك؟...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T11:14:28.021612
|
2026-04-15T11:14:28.021612
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1194
|
46
|
756
|
15999
|
15998
|
[{"id": 14961, "message_id": " [{"id": 14961, "message_id": "3EB03C6E5FCBEBD2961C96", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a promotional or informational image. It features a digital illustration of a cartoon tooth character with a smiling face, eyebrows, and black eyes. The tooth is holding a small calendar or notepad with a large green checkmark and is giving a thumbs-up gesture. In the background, there is a blurred image of a dental clinic room with dental equipment and a dental chair. At the top of the image, there is a dental clinic logo featuring a stylized tooth shape and the words 'TANGER BAY DENTAL CENTER'. Below, there's a blue banner with white text saying 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and a checkmark, and another blue banner with the text 'CHEZ TANGER BAY DENTAL CENTER'. The atmosphere is welcoming, modern, and medical.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n\nUser message context: Salut *EL FARZAZI BENTATOU Samar*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:04:40.051256", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3827/download", "media_mime_type": "image/jpeg"}, {"id": 15070, "message_id": "3EB0115F0118B48CAFE67E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL FARZAZI BENTATOU Samar*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *11:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *11:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T16:43:29.210336", "media_url": null, "media_mime_type": null}, {"id": 15118, "message_id": "A5693A9916B100780A944BB862F96B49", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم أختي، مزيان؟ بيخير؟ سمحي لي بالنسبة للـ rendez-vous غادي يكون عندك نهار لاربعاء إن شاء الله.", "created_at": "2026-04-13T18:02:50.699815", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3887/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15119, "message_id": "3AFCAA144ED907D6B3F1", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and English:\n\n**ان شاء الله أختي، شكراً بزاف وسمحي ليا بلي ما جيتش داك النهار، just، تال لارباع ان شاء الله، إلى بغا ربي.**\n\n**Transliteration (Latin Script):**\n*Inshallah khti, chokran bzaf w smhi lya bli ma jitsh dak nhar, just, tal l’arba’ inshallah, ila bgha rebi.*", "created_at": "2026-04-13T18:03:24.855883", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3888/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15137, "message_id": "A500753C6C3243CD1EC204D4C2C50214", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"سمحي ليا أختي، ما عندك حتى شي مشكل الحبيبة ديالي، مرحبا على الراس والعين، والله حتى شي حاجة، عندك شي سؤال أي حاجة عيطي ليا.\"\n\n**Latin Script:**\n\"Sam7i liya khti, ma 3ndk tachi mouchkil al hbiba dyali, marhba 3la rass wel 3ayn, wallah hta chi haja, 3ndk chi sou'al ay haja 3ayti liya.\"\n\n**English Translation (for context):**\n\"I'm sorry sister, no problem at all my dear. You are most welcome, it's my pleasure. Truly, if there is anything, or if you have any questions, anything at all, just call me.\"", "created_at": "2026-04-13T18:37:14.148674", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3895/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15619, "message_id": "3EB0DDE883D34D26878D6F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL FARZAZI BENTATOU Samar*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 15 avril 2026* à *11:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *11:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-14T14:45:57.945883", "media_url": null, "media_mime_type": null}, {"id": 15982, "message_id": "3A2435D410F54995C7B3", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-15T10:14:31.325053", "media_url": null, "media_mime_type": null}, {"id": 15983, "message_id": "3A537C93DE1957FC3866", "sender": "user", "message_type": "text", "content": "Ghan t3atl Shi 15 min", "created_at": "2026-04-15T10:14:40.523799", "media_url": null, "media_mime_type": null}, {"id": 15984, "message_id": "3AD38425CC3B13703EDA", "sender": "user", "message_type": "text", "content": "Wakha? X", "created_at": "2026-04-15T10:14:43.782355", "media_url": null, "media_mime_type": null}, {"id": 15985, "message_id": "bot_3AD38425CC3B13703EDA_9052", "sender": "bot", "message_type": "text", "content": "Merci Samar pour l’info ! Pas de souci, vous serez attendue même avec 15 minutes de retard إن شاء الله. À tout à l’heure 😊", "created_at": "2026-04-15T10:15:26.801765", "media_url": null, "media_mime_type": null}, {"id": 15998, "message_id": "3A7D35D227DD76D8DF86", "sender": "user", "message_type": "text", "content": "5 mins", "created_at": "2026-04-15T10:42:52.290821", "media_url": null, "media_mime_type": null}, {"id": 15999, "message_id": "bot_3A7D35D227DD76D8DF86_3034", "sender": "bot", "message_type": "text", "content": "Pas de problème Samar, vous pouvez venir même avec 5 minutes de retard. On vous attend 😊", "created_at": "2026-04-15T10:43:06.262573", "media_url": null, "media_mime_type": null}]...
|
Pas de problème Samar, vous pouvez venir même avec Pas de problème Samar, vous pouvez venir même avec 5 minutes de retard. On vous attend 😊...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T10:43:06.314161
|
2026-04-15T10:43:06.314161
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1193
|
46
|
824
|
15996
|
15992
|
[{"id": 11847, "message_id": " [{"id": 11847, "message_id": "3EB005FBEF91F3D98F74DC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BIBI Sarah*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 06 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*BIBI*\r\nلديكم موعد مع ** يوم *الأثنين 6 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-04T10:30:00.731594", "media_url": null, "media_mime_type": null}, {"id": 11848, "message_id": "3EB05A667BB51B6282F157", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BIBI Sarah*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 06 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*BIBI*\r\nلديكم موعد مع ** يوم *الأثنين 6 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-04T10:30:13.371315", "media_url": null, "media_mime_type": null}, {"id": 12315, "message_id": "3EB0A5B5DF75E47CA7FBD4", "sender": "bot", "message_type": "image", "content": "Salut *BIBI Sarah*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *lundi 06 avril 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-04-05T10:38:47.061632", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3097/download", "media_mime_type": "image/jpeg"}, {"id": 15986, "message_id": "3AFC9A4EED8383D69CED", "sender": "user", "message_type": "text", "content": "Bonjour, Est-ce que je peux venir dans une heure/une heure et Demi pour recuperer mes gouttières? Ou vous preferez à 18h/18h30?", "created_at": "2026-04-15T10:22:37.918007", "media_url": null, "media_mime_type": null}, {"id": 15987, "message_id": "bot_3AFC9A4EED8383D69CED_9787", "sender": "bot", "message_type": "text", "content": "Bonjour ! Merci pour votre message. Pour bien organiser votre passage, pouvez-vous me donner votre nom complet afin que l’équipe vérifie la disponibilité pour la récupération de vos gouttières ? Vous préférez donc soit dans une heure/une heure et demie, soit vers 18h/18h30, c’est bien cela ?", "created_at": "2026-04-15T10:22:51.378684", "media_url": null, "media_mime_type": null}, {"id": 15988, "message_id": "3AA826F67953CE68A097", "sender": "user", "message_type": "text", "content": "Ok merci beaucoup", "created_at": "2026-04-15T10:24:54.755624", "media_url": null, "media_mime_type": null}, {"id": 15989, "message_id": "bot_3AA826F67953CE68A097_2972", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! 😊 Pouvez-vous juste me préciser votre nom complet pour transmettre la demande à l’équipe ?", "created_at": "2026-04-15T10:25:06.430203", "media_url": null, "media_mime_type": null}, {"id": 15992, "message_id": "3A1C49C97BD811754F34", "sender": "user", "message_type": "text", "content": "Oui, Sarah Bibi", "created_at": "2026-04-15T10:25:53.499930", "media_url": null, "media_mime_type": null}, {"id": 15996, "message_id": "bot_3A1C49C97BD811754F34_221", "sender": "bot", "message_type": "text", "content": "Merci Sarah ! J’ai transmis votre demande à l’équipe. Ils vont vérifier la disponibilité et vous recontacter rapidement pour confirmer l’horaire.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T10:26:09.290348", "media_url": null, "media_mime_type": null}]...
|
Merci Sarah ! J’ai transmis votre demande à l’équi Merci Sarah ! J’ai transmis votre demande à l’équipe. Ils vont vérifier la disponibilité et vous recontacter rapidement pour confirmer l’horaire.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T10:26:09.340984
|
2026-04-15T10:26:09.340984
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1192
|
46
|
824
|
15989
|
15988
|
[{"id": 11847, "message_id": " [{"id": 11847, "message_id": "3EB005FBEF91F3D98F74DC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BIBI Sarah*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 06 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*BIBI*\r\nلديكم موعد مع ** يوم *الأثنين 6 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-04T10:30:00.731594", "media_url": null, "media_mime_type": null}, {"id": 11848, "message_id": "3EB05A667BB51B6282F157", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BIBI Sarah*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 06 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*BIBI*\r\nلديكم موعد مع ** يوم *الأثنين 6 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-04T10:30:13.371315", "media_url": null, "media_mime_type": null}, {"id": 12315, "message_id": "3EB0A5B5DF75E47CA7FBD4", "sender": "bot", "message_type": "image", "content": "Salut *BIBI Sarah*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *lundi 06 avril 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-04-05T10:38:47.061632", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3097/download", "media_mime_type": "image/jpeg"}, {"id": 15986, "message_id": "3AFC9A4EED8383D69CED", "sender": "user", "message_type": "text", "content": "Bonjour, Est-ce que je peux venir dans une heure/une heure et Demi pour recuperer mes gouttières? Ou vous preferez à 18h/18h30?", "created_at": "2026-04-15T10:22:37.918007", "media_url": null, "media_mime_type": null}, {"id": 15987, "message_id": "bot_3AFC9A4EED8383D69CED_9787", "sender": "bot", "message_type": "text", "content": "Bonjour ! Merci pour votre message. Pour bien organiser votre passage, pouvez-vous me donner votre nom complet afin que l’équipe vérifie la disponibilité pour la récupération de vos gouttières ? Vous préférez donc soit dans une heure/une heure et demie, soit vers 18h/18h30, c’est bien cela ?", "created_at": "2026-04-15T10:22:51.378684", "media_url": null, "media_mime_type": null}, {"id": 15988, "message_id": "3AA826F67953CE68A097", "sender": "user", "message_type": "text", "content": "Ok merci beaucoup", "created_at": "2026-04-15T10:24:54.755624", "media_url": null, "media_mime_type": null}, {"id": 15989, "message_id": "bot_3AA826F67953CE68A097_2972", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! 😊 Pouvez-vous juste me préciser votre nom complet pour transmettre la demande à l’équipe ?", "created_at": "2026-04-15T10:25:06.430203", "media_url": null, "media_mime_type": null}]...
|
Avec plaisir ! 😊 Pouvez-vous juste me préciser vot Avec plaisir ! 😊 Pouvez-vous juste me préciser votre nom complet pour transmettre la demande à l’équipe ?...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T10:25:06.484277
|
2026-04-15T10:25:06.484277
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1191
|
46
|
824
|
15987
|
15986
|
[{"id": 11847, "message_id": " [{"id": 11847, "message_id": "3EB005FBEF91F3D98F74DC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BIBI Sarah*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 06 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*BIBI*\r\nلديكم موعد مع ** يوم *الأثنين 6 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-04T10:30:00.731594", "media_url": null, "media_mime_type": null}, {"id": 11848, "message_id": "3EB05A667BB51B6282F157", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BIBI Sarah*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 06 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*BIBI*\r\nلديكم موعد مع ** يوم *الأثنين 6 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-04T10:30:13.371315", "media_url": null, "media_mime_type": null}, {"id": 12315, "message_id": "3EB0A5B5DF75E47CA7FBD4", "sender": "bot", "message_type": "image", "content": "Salut *BIBI Sarah*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *lundi 06 avril 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-04-05T10:38:47.061632", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3097/download", "media_mime_type": "image/jpeg"}, {"id": 15986, "message_id": "3AFC9A4EED8383D69CED", "sender": "user", "message_type": "text", "content": "Bonjour, Est-ce que je peux venir dans une heure/une heure et Demi pour recuperer mes gouttières? Ou vous preferez à 18h/18h30?", "created_at": "2026-04-15T10:22:37.918007", "media_url": null, "media_mime_type": null}, {"id": 15987, "message_id": "bot_3AFC9A4EED8383D69CED_9787", "sender": "bot", "message_type": "text", "content": "Bonjour ! Merci pour votre message. Pour bien organiser votre passage, pouvez-vous me donner votre nom complet afin que l’équipe vérifie la disponibilité pour la récupération de vos gouttières ? Vous préférez donc soit dans une heure/une heure et demie, soit vers 18h/18h30, c’est bien cela ?", "created_at": "2026-04-15T10:22:51.378684", "media_url": null, "media_mime_type": null}]...
|
Bonjour ! Merci pour votre message. Pour bien orga Bonjour ! Merci pour votre message. Pour bien organiser votre passage, pouvez-vous me donner votre nom complet afin que l’équipe vérifie la disponibilité pour la récupération de vos gouttières ? Vous préférez donc soit dans une heure/une heure et demie, soit vers 18h/18h30, c’est bien cela ?...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T10:22:51.429889
|
2026-04-15T10:22:51.429889
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1190
|
46
|
756
|
15985
|
15984
|
[{"id": 14847, "message_id": " [{"id": 14847, "message_id": "bot_3AC8D4C4486130FA73CF_3640", "sender": "bot", "message_type": "text", "content": "Merci pour votre message Samar. Je transmets tout de suite votre demande de décaler le rendez-vous à demain à l’équipe. Ils vont vous recontacter très bientôt pour vous proposer une nouvelle date إن شاء الله 🙏🏻", "created_at": "2026-04-13T13:03:53.495358", "media_url": null, "media_mime_type": null}, {"id": 14855, "message_id": "A5AA97A59460135D51B07E1D8F2F1C25", "sender": "bot", "message_type": "voice", "content": "[Voice message] أ السلام عليكم سمر، كيف فتينا مزيانة؟ سمر كونتي تعلميني قبل وصافي حيتاش هادي تاني مرة كنعطيك الغونديفو، عندك جوج ساعات وما تأنيليش. المهم، أنا غادي نشوف لك شي غونديفو مع الدكتور أسامة يكون ديسبونيبل ونقولها لك حيتاش، حيتاش فغيمو هاد السيمانة عندي عامرة.", "created_at": "2026-04-13T13:22:56.521990", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3807/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14961, "message_id": "3EB03C6E5FCBEBD2961C96", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a promotional or informational image. It features a digital illustration of a cartoon tooth character with a smiling face, eyebrows, and black eyes. The tooth is holding a small calendar or notepad with a large green checkmark and is giving a thumbs-up gesture. In the background, there is a blurred image of a dental clinic room with dental equipment and a dental chair. At the top of the image, there is a dental clinic logo featuring a stylized tooth shape and the words 'TANGER BAY DENTAL CENTER'. Below, there's a blue banner with white text saying 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and a checkmark, and another blue banner with the text 'CHEZ TANGER BAY DENTAL CENTER'. The atmosphere is welcoming, modern, and medical.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n\nUser message context: Salut *EL FARZAZI BENTATOU Samar*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:04:40.051256", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3827/download", "media_mime_type": "image/jpeg"}, {"id": 15070, "message_id": "3EB0115F0118B48CAFE67E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL FARZAZI BENTATOU Samar*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *11:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *11:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T16:43:29.210336", "media_url": null, "media_mime_type": null}, {"id": 15118, "message_id": "A5693A9916B100780A944BB862F96B49", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم أختي، مزيان؟ بيخير؟ سمحي لي بالنسبة للـ rendez-vous غادي يكون عندك نهار لاربعاء إن شاء الله.", "created_at": "2026-04-13T18:02:50.699815", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3887/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15119, "message_id": "3AFCAA144ED907D6B3F1", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and English:\n\n**ان شاء الله أختي، شكراً بزاف وسمحي ليا بلي ما جيتش داك النهار، just، تال لارباع ان شاء الله، إلى بغا ربي.**\n\n**Transliteration (Latin Script):**\n*Inshallah khti, chokran bzaf w smhi lya bli ma jitsh dak nhar, just, tal l’arba’ inshallah, ila bgha rebi.*", "created_at": "2026-04-13T18:03:24.855883", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3888/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15137, "message_id": "A500753C6C3243CD1EC204D4C2C50214", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"سمحي ليا أختي، ما عندك حتى شي مشكل الحبيبة ديالي، مرحبا على الراس والعين، والله حتى شي حاجة، عندك شي سؤال أي حاجة عيطي ليا.\"\n\n**Latin Script:**\n\"Sam7i liya khti, ma 3ndk tachi mouchkil al hbiba dyali, marhba 3la rass wel 3ayn, wallah hta chi haja, 3ndk chi sou'al ay haja 3ayti liya.\"\n\n**English Translation (for context):**\n\"I'm sorry sister, no problem at all my dear. You are most welcome, it's my pleasure. Truly, if there is anything, or if you have any questions, anything at all, just call me.\"", "created_at": "2026-04-13T18:37:14.148674", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3895/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15619, "message_id": "3EB0DDE883D34D26878D6F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL FARZAZI BENTATOU Samar*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 15 avril 2026* à *11:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *11:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-14T14:45:57.945883", "media_url": null, "media_mime_type": null}, {"id": 15982, "message_id": "3A2435D410F54995C7B3", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-15T10:14:31.325053", "media_url": null, "media_mime_type": null}, {"id": 15983, "message_id": "3A537C93DE1957FC3866", "sender": "user", "message_type": "text", "content": "Ghan t3atl Shi 15 min", "created_at": "2026-04-15T10:14:40.523799", "media_url": null, "media_mime_type": null}, {"id": 15984, "message_id": "3AD38425CC3B13703EDA", "sender": "user", "message_type": "text", "content": "Wakha? X", "created_at": "2026-04-15T10:14:43.782355", "media_url": null, "media_mime_type": null}, {"id": 15985, "message_id": "bot_3AD38425CC3B13703EDA_9052", "sender": "bot", "message_type": "text", "content": "Merci Samar pour l’info ! Pas de souci, vous serez attendue même avec 15 minutes de retard إن شاء الله. À tout à l’heure 😊", "created_at": "2026-04-15T10:15:26.801765", "media_url": null, "media_mime_type": null}]...
|
Merci Samar pour l’info ! Pas de souci, vous serez Merci Samar pour l’info ! Pas de souci, vous serez attendue même avec 15 minutes de retard إن شاء الله. À tout à l’heure 😊...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T10:15:26.863556
|
2026-04-15T10:15:26.863556
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1189
|
46
|
1060
|
15980
|
15979
|
[{"id": 15955, "message_id": " [{"id": 15955, "message_id": "3EB033A62ECEE948B5181A", "sender": "bot", "message_type": "image", "content": "Salut Hamdi Laila,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-04-15T09:28:02.368870", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4170/download", "media_mime_type": "image/jpeg"}, {"id": 15971, "message_id": "ACCB020565F07396AE77D14C2498619B", "sender": "user", "message_type": "text", "content": "Merci beaucoup dr haitham", "created_at": "2026-04-15T09:51:05.224055", "media_url": null, "media_mime_type": null}, {"id": 15972, "message_id": "bot_ACCB020565F07396AE77D14C2498619B_7914", "sender": "bot", "message_type": "text", "content": "Avec plaisir Laila 😊 Toute l’équipe du Centre Dentaire Tanger Bay vous souhaite encore un joyeux anniversaire ! Si vous souhaitez profiter de l’offre ou prendre rendez-vous pour le blanchiment et le nettoyage, dites-le-moi simplement. On reste à votre disposition pour toute question ou besoin !", "created_at": "2026-04-15T09:51:20.649986", "media_url": null, "media_mime_type": null}, {"id": 15973, "message_id": "AC4705324AB2475C7D6AD9D6B8913682", "sender": "user", "message_type": "text", "content": "<reply_to>Si vous souhaitez profiter de l’offre ou prendre rendez-vous pour le blanchiment et le nettoyage, dites-le-moi simplement.</reply_to> Merci bcp s'il te plaît le prix", "created_at": "2026-04-15T09:51:57.310823", "media_url": null, "media_mime_type": null}, {"id": 15974, "message_id": "bot_AC4705324AB2475C7D6AD9D6B8913682_3082", "sender": "bot", "message_type": "text", "content": "Avec la réduction anniversaire de 20%, le tarif du blanchiment professionnel (par gouttière + lampe) passe de 5000DH à 4000DH. Le nettoyage (détartrage + aéropolissage) commence à partir de 600DH, donc avec la remise, ce serait 480DH.\n\nSi vous souhaitez réserver ou avez d’autres questions, je suis là pour vous aider !", "created_at": "2026-04-15T09:52:15.397869", "media_url": null, "media_mime_type": null}, {"id": 15977, "message_id": "AC0FBCD92A1F311EBD2011A0907615BE", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-15T09:53:10.296019", "media_url": null, "media_mime_type": null}, {"id": 15978, "message_id": "bot_AC0FBCD92A1F311EBD2011A0907615BE_3113", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 N’hésitez pas si vous avez besoin de plus d’informations ou pour fixer un rendez-vous. Belle journée à vous !", "created_at": "2026-04-15T09:53:23.306156", "media_url": null, "media_mime_type": null}, {"id": 15979, "message_id": "ACF28EA5B05F89E2BD4F6A6FEA667AA6", "sender": "user", "message_type": "text", "content": "<reply_to>Le nettoyage (détartrage + aéropolissage) commence à partir de 600DH, donc avec la remise, ce serait 480DH.</reply_to> Combien de séances", "created_at": "2026-04-15T09:53:27.740585", "media_url": null, "media_mime_type": null}, {"id": 15980, "message_id": "bot_ACF28EA5B05F89E2BD4F6A6FEA667AA6_780", "sender": "bot", "message_type": "text", "content": "En général, un seul rendez-vous suffit pour le nettoyage complet (détartrage + aéropolissage), sauf cas particulier. Si vous avez une situation spécifique ou des besoins particuliers, Dr Haitham pourra vous conseiller lors de la consultation.\n\nSouhaitez-vous fixer un rendez-vous ?", "created_at": "2026-04-15T09:53:46.793534", "media_url": null, "media_mime_type": null}]...
|
En général, un seul rendez-vous suffit pour le net En général, un seul rendez-vous suffit pour le nettoyage complet (détartrage + aéropolissage), sauf cas particulier. Si vous avez une situation spécifique ou des besoins particuliers, Dr Haitham pourra vous conseiller lors de la consultation.
Souhaitez-vous fixer un rendez-vous ?...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T09:53:46.846445
|
2026-04-15T09:53:46.846445
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1188
|
46
|
1060
|
15978
|
15977
|
[{"id": 15955, "message_id": " [{"id": 15955, "message_id": "3EB033A62ECEE948B5181A", "sender": "bot", "message_type": "image", "content": "Salut Hamdi Laila,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-04-15T09:28:02.368870", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4170/download", "media_mime_type": "image/jpeg"}, {"id": 15971, "message_id": "ACCB020565F07396AE77D14C2498619B", "sender": "user", "message_type": "text", "content": "Merci beaucoup dr haitham", "created_at": "2026-04-15T09:51:05.224055", "media_url": null, "media_mime_type": null}, {"id": 15972, "message_id": "bot_ACCB020565F07396AE77D14C2498619B_7914", "sender": "bot", "message_type": "text", "content": "Avec plaisir Laila 😊 Toute l’équipe du Centre Dentaire Tanger Bay vous souhaite encore un joyeux anniversaire ! Si vous souhaitez profiter de l’offre ou prendre rendez-vous pour le blanchiment et le nettoyage, dites-le-moi simplement. On reste à votre disposition pour toute question ou besoin !", "created_at": "2026-04-15T09:51:20.649986", "media_url": null, "media_mime_type": null}, {"id": 15973, "message_id": "AC4705324AB2475C7D6AD9D6B8913682", "sender": "user", "message_type": "text", "content": "<reply_to>Si vous souhaitez profiter de l’offre ou prendre rendez-vous pour le blanchiment et le nettoyage, dites-le-moi simplement.</reply_to> Merci bcp s'il te plaît le prix", "created_at": "2026-04-15T09:51:57.310823", "media_url": null, "media_mime_type": null}, {"id": 15974, "message_id": "bot_AC4705324AB2475C7D6AD9D6B8913682_3082", "sender": "bot", "message_type": "text", "content": "Avec la réduction anniversaire de 20%, le tarif du blanchiment professionnel (par gouttière + lampe) passe de 5000DH à 4000DH. Le nettoyage (détartrage + aéropolissage) commence à partir de 600DH, donc avec la remise, ce serait 480DH.\n\nSi vous souhaitez réserver ou avez d’autres questions, je suis là pour vous aider !", "created_at": "2026-04-15T09:52:15.397869", "media_url": null, "media_mime_type": null}, {"id": 15977, "message_id": "AC0FBCD92A1F311EBD2011A0907615BE", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-15T09:53:10.296019", "media_url": null, "media_mime_type": null}, {"id": 15978, "message_id": "bot_AC0FBCD92A1F311EBD2011A0907615BE_3113", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 N’hésitez pas si vous avez besoin de plus d’informations ou pour fixer un rendez-vous. Belle journée à vous !", "created_at": "2026-04-15T09:53:23.306156", "media_url": null, "media_mime_type": null}]...
|
Avec plaisir 😊 N’hésitez pas si vous avez besoin d Avec plaisir 😊 N’hésitez pas si vous avez besoin de plus d’informations ou pour fixer un rendez-vous. Belle journée à vous !...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T09:53:23.365832
|
2026-04-15T09:53:23.365832
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1187
|
46
|
1060
|
15974
|
15973
|
[{"id": 15955, "message_id": " [{"id": 15955, "message_id": "3EB033A62ECEE948B5181A", "sender": "bot", "message_type": "image", "content": "Salut Hamdi Laila,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-04-15T09:28:02.368870", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4170/download", "media_mime_type": "image/jpeg"}, {"id": 15971, "message_id": "ACCB020565F07396AE77D14C2498619B", "sender": "user", "message_type": "text", "content": "Merci beaucoup dr haitham", "created_at": "2026-04-15T09:51:05.224055", "media_url": null, "media_mime_type": null}, {"id": 15972, "message_id": "bot_ACCB020565F07396AE77D14C2498619B_7914", "sender": "bot", "message_type": "text", "content": "Avec plaisir Laila 😊 Toute l’équipe du Centre Dentaire Tanger Bay vous souhaite encore un joyeux anniversaire ! Si vous souhaitez profiter de l’offre ou prendre rendez-vous pour le blanchiment et le nettoyage, dites-le-moi simplement. On reste à votre disposition pour toute question ou besoin !", "created_at": "2026-04-15T09:51:20.649986", "media_url": null, "media_mime_type": null}, {"id": 15973, "message_id": "AC4705324AB2475C7D6AD9D6B8913682", "sender": "user", "message_type": "text", "content": "<reply_to>Si vous souhaitez profiter de l’offre ou prendre rendez-vous pour le blanchiment et le nettoyage, dites-le-moi simplement.</reply_to> Merci bcp s'il te plaît le prix", "created_at": "2026-04-15T09:51:57.310823", "media_url": null, "media_mime_type": null}, {"id": 15974, "message_id": "bot_AC4705324AB2475C7D6AD9D6B8913682_3082", "sender": "bot", "message_type": "text", "content": "Avec la réduction anniversaire de 20%, le tarif du blanchiment professionnel (par gouttière + lampe) passe de 5000DH à 4000DH. Le nettoyage (détartrage + aéropolissage) commence à partir de 600DH, donc avec la remise, ce serait 480DH.\n\nSi vous souhaitez réserver ou avez d’autres questions, je suis là pour vous aider !", "created_at": "2026-04-15T09:52:15.397869", "media_url": null, "media_mime_type": null}]...
|
Avec la réduction anniversaire de 20%, le tarif du Avec la réduction anniversaire de 20%, le tarif du blanchiment professionnel (par gouttière + lampe) passe de 5000DH à 4000DH. Le nettoyage (détartrage + aéropolissage) commence à partir de 600DH, donc avec la remise, ce serait 480DH.
Si vous souhaitez réserver ou avez d’autres questions, je suis là pour vous aider !...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T09:52:15.451692
|
2026-04-15T09:52:15.451692
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1186
|
46
|
1060
|
15972
|
15971
|
[{"id": 15955, "message_id": " [{"id": 15955, "message_id": "3EB033A62ECEE948B5181A", "sender": "bot", "message_type": "image", "content": "Salut Hamdi Laila,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-04-15T09:28:02.368870", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4170/download", "media_mime_type": "image/jpeg"}, {"id": 15971, "message_id": "ACCB020565F07396AE77D14C2498619B", "sender": "user", "message_type": "text", "content": "Merci beaucoup dr haitham", "created_at": "2026-04-15T09:51:05.224055", "media_url": null, "media_mime_type": null}, {"id": 15972, "message_id": "bot_ACCB020565F07396AE77D14C2498619B_7914", "sender": "bot", "message_type": "text", "content": "Avec plaisir Laila 😊 Toute l’équipe du Centre Dentaire Tanger Bay vous souhaite encore un joyeux anniversaire ! Si vous souhaitez profiter de l’offre ou prendre rendez-vous pour le blanchiment et le nettoyage, dites-le-moi simplement. On reste à votre disposition pour toute question ou besoin !", "created_at": "2026-04-15T09:51:20.649986", "media_url": null, "media_mime_type": null}]...
|
Avec plaisir Laila 😊 Toute l’équipe du Centre Dent Avec plaisir Laila 😊 Toute l’équipe du Centre Dentaire Tanger Bay vous souhaite encore un joyeux anniversaire ! Si vous souhaitez profiter de l’offre ou prendre rendez-vous pour le blanchiment et le nettoyage, dites-le-moi simplement. On reste à votre disposition pour toute question ou besoin !...
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T09:51:20.709340
|
2026-04-15T09:51:20.709340
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|
|
1185
|
46
|
1063
|
15969
|
15965
|
[{"id": 15962, "message_id": " [{"id": 15962, "message_id": "3AC3EC52FDD541036A10", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-15T09:45:08.702438", "media_url": null, "media_mime_type": null}, {"id": 15963, "message_id": "A5F49C69221F05BCB93B97C93A018E2D", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T09:45:11.313764", "media_url": null, "media_mime_type": null}, {"id": 15964, "message_id": "bot_3AC3EC52FDD541036A10_1630", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف شنو الحاجة اللي محتاجينها اليوم؟", "created_at": "2026-04-15T09:45:24.555294", "media_url": null, "media_mime_type": null}, {"id": 15965, "message_id": "3A966B98FDF3469A2648", "sender": "user", "message_type": "text", "content": "Ma fille a mal c’est dent 🦷 elle as deux ans", "created_at": "2026-04-15T09:46:18.354173", "media_url": null, "media_mime_type": null}, {"id": 15969, "message_id": "bot_3A966B98FDF3469A2648_6979", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre ça 🙏🏻 Notre équipe va vous contacter très bientôt.", "created_at": "2026-04-15T09:46:32.582478", "media_url": null, "media_mime_type": null}]...
|
Je suis désolé d'apprendre ça 🙏🏻 Notre équipe Je suis désolé d'apprendre ça 🙏🏻 Notre équipe va vous contacter très bientôt....
|
NULL
|
NULL
|
NULL
|
NULL
|
pending
|
2026-04-15T09:46:32.632081
|
2026-04-15T09:46:32.632081
|
0
|
NULL
|
NULL
|
NULL
|
NULL
|
Edit
Delete
|