id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
248 40 1089 212601432675 existing_patient_status: demande de changement de ... Maryam Moussaoui NULL 212601432675 [{"type": "user", "content" ... pending 2026-04-16T11:54:48.152550 NULL Edit Delete
247 40 1089 212601432675 existing_patient_status: demande de modification d ... MOUSSAOUI MARYAM NULL 212601432675 [{"type": "user", "content" ... pending 2026-04-16T11:54:36.136894 NULL Edit Delete
153 46 393 212781092033 existing_patient_status: patient asks if their wor ... NULL NULL 212781092033 [{"type": "user", "content" ... pending 2026-04-02T10:57:45.846097 NULL Edit Delete
147 46 752 212610569197 high_intent_lead: demande urgente de rendez-vous p ... NULL NULL 212610569197 [{"type": "bot", "content" ... pending 2026-04-02T08:01:04.515625 NULL Edit Delete
188 49 880 widget_conv_1775633606619_11vayise8 human_request: client explicitly asked to speak wi ... amine amine@beta.com Not provided (Instagram/Messenger – please request ... [{"type": "user", "content" ... pending 2026-04-08T07:34:12.470587 NULL Edit Delete
187 49 879 widget_conv_1775632723173_jef3xw1qg human_request: client needs assistance with expire ... Jesica NULL Not provided (Instagram/Messenger – please request ... [{"type": "bot", "content" ... pending 2026-04-08T07:31:50.617587 NULL Edit Delete
239 46 1080 212673537434 inter_clinic: demande de participation à une étude ... Mohamed Elkhalfaoui NULL 212673537434 [{"type": "user", "content" ... pending 2026-04-15T18:43:13.125306 NULL Edit Delete
251 46 1094 212620305683 inter_clinic: fournisseur propose une offre d’anes ... NULL NULL 212620305683 [{"type": "user", "content" ... pending 2026-04-16T15:44:48.041451 NULL Edit Delete
189 46 883 212669615899 inter_clinic: laboratoire chrono esthetica يسأل عن ... Laboratoire chrono esthetica NULL 212669615899 [{"type": "user", "content" ... pending 2026-04-08T15:47:30.676386 NULL Edit Delete
221 46 1015 212751174191 inter_clinic: offre prise d'empreinte numériqu ... خولة NULL 0631655516 [{"type": "user", "content" ... pending 2026-04-13T15:53:38.247571 NULL Edit Delete
198 46 921 212785802985 inter_clinic: طلب تواصل رسمي من طرف فريق تطوير است ... NULL NULL 212785802985 [{"type": "user", "content" ... pending 2026-04-09T11:21:15.062821 NULL Edit Delete
274 46 1189 212635643660 job_inquiry: CV reçu pour demande d'emploi — S ... Sofia Omanna NULL 212635643660 [{"type": "user", "content" ... pending 2026-04-23T22:16:48.131072 NULL Edit Delete
175 46 811 212695719609 job_inquiry: Maryem OuHmouch كتأكد أنها عندها تجرب ... Maryem OuHmouch NULL 212695719609 [{"type": "user", "content" ... pending 2026-04-03T21:52:50.404577 NULL Edit Delete
206 46 978 212635935916 job_inquiry: candidate sent CV and is applying for ... NULL NULL 212635935916 [{"type": "user", "content" ... pending 2026-04-11T22:16:12.723537 NULL Edit Delete
271 46 1182 212715559756 job_inquiry: client asking about job opportunities ... NULL NULL 212715559756 [{"type": "user", "content" ... pending 2026-04-23T18:05:25.202226 NULL Edit Delete
232 46 1054 212656614410 job_inquiry: client submitted CV and is asking abo ... NULL NULL 212656614410 [{"type": "user", "content" ... pending 2026-04-14T19:40:29.408621 NULL Edit Delete
158 46 763 212714968519 job_inquiry: envoi de CV pour une opportunité prof ... NULL NULL 212714968519 [{"type": "user", "content" ... pending 2026-04-02T11:43:32.417988 NULL Edit Delete
282 46 1217 212604431129 job_inquiry: prothésiste dentaire diplômée souhait ... NULL NULL 212604431129 [{"type": "user", "content" ... pending 2026-04-24T20:18:44.333478 NULL Edit Delete
179 46 830 31685467531 kb_missing: Zaka عندو دَرْسة خاوية طاحت وباغي يعرف ... Zaka NULL 31685467531 [{"type": "user", "content" ... pending 2026-04-04T23:23:26.076273 NULL Edit Delete
202 46 912 212707606959 kb_missing: demande estimation globale — patientة ... NULL NULL 212707606959 [{"type": "bot", "content" ... pending 2026-04-10T14:39:25.078769 NULL Edit Delete
288 46 1259 33782427918 kb_missing: devis dentier partiel et détartrage — ... NULL NULL 33782427918 [{"type": "user", "content" ... pending 2026-04-26T16:57:43.353075 NULL Edit Delete
214 46 1003 212780093829 kb_missing: orthodontie — patient demande prix pou ... عزدين النقوبي NULL 212780093829 [{"type": "user", "content" ... pending 2026-04-13T01:53:17.077580 NULL Edit Delete
160 47 766 212668306839 kb_missing: patient asks price for couronnes for 2 ... Boudsi Hamza NULL 212668306839 [{"type": "user", "content" ... pending 2026-04-02T13:31:11.013353 NULL Edit Delete
110 41 501 212691131531 non-patient contact: request for removal from data ... HAKIM EL GHMARI NULL 212691131531 [{"type": "user", "content" ... pending 2026-03-18T05:42:45.059185 NULL Edit Delete
262 40 1125 212620305683 non_patient: fournisseur d’anesthésie dentaire pro ... Siham NULL 212620305683 [{"type": "user", "content" ... pending 2026-04-21T10:50:44.605223 NULL Edit Delete
159 46 698 212639720917 out_of_scope: patient sent photo of dental hygiene ... NULL NULL 212639720917 [{"type": "bot", "content" ... pending 2026-04-02T12:19:57.722807 NULL Edit Delete
240 46 1081 212616770449 out_of_scope: صورة فموية فيها تصبغات وتكلسات واضحة ... NULL NULL 212616770449 [{"type": "user", "content" ... pending 2026-04-15T19:47:39.645561 NULL Edit Delete
116 41 537 212608615566 pricing inquiry for dental crowns unknown NULL 212608615566 [{"type": "user", "content" ... pending 2026-03-25T10:27:43.948417 NULL Edit Delete
270 40 1179 212616391361 pricing: patient asks about price (service not spe ... Maryem koubi NULL 212616391361 [{"type": "bot", "content" ... pending 2026-04-23T17:35:39.551187 NULL Edit Delete
279 46 555 212608567462 prior_interaction: Mohamed Meftah — patient refere ... mohamed meftah NULL 212608567462 [{"type": "user", "content" ... pending 2026-04-24T14:47:50.556544 NULL Edit Delete
161 46 615 212681275399 prior_interaction: clarification about payment bre ... NULL NULL 212681275399 [{"type": "bot", "content" ... pending 2026-04-02T14:14:56.689692 NULL Edit Delete
193 46 907 212617738812 prior_interaction: client references recent phone ... NULL NULL 212617738812 [{"type": "user", "content" ... pending 2026-04-08T17:46:50.217869 NULL Edit Delete
162 46 673 212661944506 prior_interaction: patient Loubna El Khamlichi rep ... Loubna El Khamlichi NULL 212661944506 [{"type": "user", "content" ... pending 2026-04-02T14:29:48.856209 NULL Edit Delete
269 46 309 212662194776 prior_interaction: patient OUSAMA sent two .ics ap ... OUSAMA NULL 212662194776 [{"type": "bot", "content" ... pending 2026-04-23T12:33:26.125809 NULL Edit Delete
244 46 635 34688229166 prior_interaction: patient asks about remaining pa ... NULL NULL 34688229166 [{"type": "bot", "content" ... pending 2026-04-16T09:01:51.361032 NULL Edit Delete
253 46 608 212680428758 prior_interaction: patient references prior conver ... NULL NULL 212680428758 [{"type": "user", "content" ... pending 2026-04-16T15:50:15.411614 NULL Edit Delete
246 46 1087 212664278502 prior_interaction: patient requests mutuelle docum ... ALAE Merioumi NULL 212664278502 [{"type": "user", "content" ... pending 2026-04-16T09:57:56.043622 NULL Edit Delete
155 46 459 212665725400 prior_interaction: patient requests payment receip ... NULL NULL 212665725400 [{"type": "bot", "content" ... pending 2026-04-02T11:17:44.750341 NULL Edit Delete
225 46 337 212620758216 prior_interaction: patient signale indisponibilité ... JABIRI Sanaa NULL 212620758216 [{"type": "bot", "content" ... pending 2026-04-14T11:18:51.214813 NULL Edit Delete
192 46 756 447947516032 prior_interaction: patiente partage une ordonnance ... EL FARZAZI Samar NULL 447947516032 [{"type": "bot", "content" ... pending 2026-04-08T17:08:46.612534 NULL Edit Delete
252 46 608 212680428758 prior_interaction: transmission de documents et d& ... NULL NULL 212680428758 [{"type": "user", "content" ... pending 2026-04-16T15:49:56.879911 NULL Edit Delete
280 46 927 212698888157 prior_interaction: إدريس ناصي كيهضر على avance لي ... إدريس ناصي NULL 212698888157 [{"type": "bot", "content" ... pending 2026-04-24T18:14:49.615288 NULL Edit Delete
165 46 595 212632944296 prior_interaction: متابعة طلب تعبئة الضمان الاجتما ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-04-02T21:14:18.545785 NULL Edit Delete
157 46 762 212620506365 prior_interaction: نبيل مزوز يشرح وضعية CNSS/AMO د ... نبيل مزوز NULL 212620506365 [{"type": "user", "content" ... pending 2026-04-02T11:21:27.701268 NULL Edit Delete
272 46 1184 212682369622 remise_request: étudiante intéressée par le blanch ... Timimi Wiame NULL 212682369622 [{"type": "user", "content" ... pending 2026-04-23T20:28:26.601971 NULL Edit Delete
237 46 309 212662194776 remise_request: طلب remise (نقص 500 درهم) من آخر t ... عبد النور NULL 212662194776 [{"type": "bot", "content" ... pending 2026-04-15T13:39:53.024690 NULL Edit Delete
173 41 565 212658588656 reschedule request due to missed appointment for t ... extract_from_user_id NULL 212658588656 [{"type": "user", "content" ... pending 2026-04-03T19:41:41.930245 NULL Edit Delete
138 41 663 212722520126 reschedule request from 17:00 to 18:00 Youssra el lahyani NULL 212722520126 [{"type": "user", "content" ... pending 2026-03-30T12:26:37.850528 NULL Edit Delete
200 47 930 212620404931 reschedule: Achraf El kaddioui — lundi ou mardi pr ... Achraf El kaddioui NULL 212620404931 [{"type": "user", "content" ... pending 2026-04-09T18:20:47.386425 NULL Edit Delete
203 46 920 212693768377 reschedule: Amina Amzil — من السبت 11 أبريل 2026 1 ... Amina Amzil NULL 212693768377 [{"type": "user", "content" ... pending 2026-04-10T17:41:41.408171 NULL Edit Delete