id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
126 41 591 212724280878 Reschedule appointment from Monday to Tuesday for ... Hafsa NULL 212724280878 [{"type": "user", "content" ... pending 2026-03-27T15:06:23.070344 NULL Edit Delete
70 38 0 test_user Test notification Test User test@example.com 1234567890 [] pending 2026-03-08T22:03:49.742927 NULL Edit Delete
21 19 31 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:34:58.033066 2025-12-01T17:34:58.191717 Edit Delete
22 19 32 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:35:19.671704 2025-12-01T17:35:19.782573 Edit Delete
23 19 33 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:37:35.161911 2025-12-01T17:37:35.267431 Edit Delete
24 19 34 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:37:58.684240 2025-12-01T17:37:58.797636 Edit Delete
25 19 35 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:54:07.036352 2025-12-01T17:54:07.190922 Edit Delete
26 19 36 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:54:20.821356 2025-12-01T17:54:20.978936 Edit Delete
95 46 415 31648182964 Urgent dental pain Rabab Azdad NULL 31648182964 [{"type": "user", "content" ... pending 2026-03-14T08:53:19.163410 NULL Edit Delete
140 40 674 212703608391 Urgent dental pain and request for tooth extractio ... بلال السيوري NULL 212703608391 [{"type": "user", "content" ... pending 2026-03-30T18:03:56.045776 NULL Edit Delete
123 41 559 212695937420 User inquired about lip augmentation services, whi ... Abdlhay Hassoun NULL 212695937420 [{"type": "bot", "content" ... pending 2026-03-26T15:39:40.016771 NULL Edit Delete
84 46 324 212601946271 User inquired about payment confirmation and reque ... extract_from_user_id NULL 212601946271 [{"type": "user", "content" ... pending 2026-03-11T22:42:05.217433 NULL Edit Delete
115 41 487 212661396332 User needs detailed medical explanation and has me ... LAFREIM Khouloud NULL +212612917775 [{"type": "bot", "content" ... pending 2026-03-25T09:58:22.984752 NULL Edit Delete
229 40 293 212705097342 User requested callback on provided phone number unknown NULL +212672292194 [{"type": "bot", "content" ... pending 2026-04-14T15:08:52.697701 NULL Edit Delete
80 40 163 212688786949 appointment confirmation request for existing book ... حمزة مخلص NULL 212688786949 [{"type": "user", "content" ... pending 2026-03-11T15:23:27.398325 NULL Edit Delete
122 41 559 212695937420 appointment request Abdlhay Hassoun NULL 212695937420 [{"type": "user", "content" ... pending 2026-03-26T15:30:49.216796 NULL Edit Delete
186 41 870 212698667879 appointment request for Thursday or Friday afterno ... خديجة خروب NULL 212698667879 [{"type": "user", "content" ... pending 2026-04-07T11:37:23.426423 NULL Edit Delete
59 40 137 212616761099 appointment request for dental care on Monday at 1 ... extract_from_user_id NULL 212616761099 [{"type": "bot", "content" ... pending 2026-03-03T17:01:56.928812 NULL Edit Delete
111 41 519 212682497658 appointment request for dental implant consultatio ... محمد بن الفقيه NULL 212682497658 [{"type": "user", "content" ... pending 2026-03-19T12:38:47.113083 NULL Edit Delete
71 40 280 212665725945 appointment request for dental treatment (kyste de ... Asmae Bouhnane NULL 212665725945 [{"type": "user", "content" ... pending 2026-03-09T10:15:33.647367 NULL Edit Delete
185 41 869 212763868161 appointment request for immediate visit هدى كثير NULL 212763868161 [{"type": "user", "content" ... pending 2026-04-07T07:54:21.482559 NULL Edit Delete
109 41 499 212650374528 appointment request for orthodontics consultation Imane Zeyani NULL 212650374528 [{"type": "user", "content" ... pending 2026-03-18T02:16:49.808162 NULL Edit Delete
137 41 663 212722520126 appointment request for the evening at 17:00 Youssra el lahyani NULL 212722520126 [{"type": "user", "content" ... pending 2026-03-30T12:00:29.727672 NULL Edit Delete
148 41 758 212766823627 appointment request for today at 13:30 Kawtar Kassas NULL 212766823627 [{"type": "user", "content" ... pending 2026-04-02T09:37:13.705943 NULL Edit Delete
61 40 139 212608489968 appointment request for tomorrow at 10 AM عتيقة مرادي NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-04T14:59:21.899286 NULL Edit Delete
121 41 544 212676042958 appointment request for tooth extraction; preferre ... extract_from_user_id NULL 212676042958 [{"type": "user", "content" ... pending 2026-03-25T20:08:09.887527 NULL Edit Delete
107 41 486 212612917775 appointment request for tooth pain, preferred time ... Ayoub El Younesdi NULL 212612917775 [{"type": "user", "content" ... pending 2026-03-17T17:36:57.835306 NULL Edit Delete
108 41 486 212612917775 appointment request for urgent dental issue; prefe ... Ayoub El Younssi NULL 212612917775 [{"type": "user", "content" ... pending 2026-03-17T17:37:16.378989 NULL Edit Delete
134 41 653 212656456936 appointment request for وردية العوالي to complete ... وردية العوالي NULL 212656456936 [{"type": "bot", "content" ... pending 2026-03-30T10:10:59.954327 NULL Edit Delete
120 41 542 212777517266 appointment request: reschedule for Friday evening ... Simozen Elharraq NULL 212777517266 [{"type": "user", "content" ... pending 2026-03-25T18:47:43.521974 NULL Edit Delete
79 40 286 212616342266 appointment rescheduling request due to personal r ... الوزيرة رشيدة NULL 212616342266 [{"type": "user", "content" ... pending 2026-03-11T10:49:30.971753 NULL Edit Delete
217 40 994 212650267667 appointment rescheduling: client requests Friday m ... Hanane NULL 212650267667 [{"type": "user", "content" ... pending 2026-04-13T10:03:08.132773 NULL Edit Delete
151 46 473 212662883368 appointment: Mariam Bousba; mardi 6 du mois; 17:30 ... Mariam Bousba NULL 212662883368 [{"type": "user", "content" ... pending 2026-04-02T10:23:34.692380 NULL Edit Delete
172 47 783 221784479720 appointment: blanchiment; preferred: 15 avril; nam ... Moussa NULL 221784479720 [{"type": "user", "content" ... pending 2026-04-03T11:10:42.553575 NULL Edit Delete
144 47 714 212649541123 appointment: blanchiment; preferred: cette semaine ... Agbavor NULL 212649541123 [{"type": "user", "content" ... pending 2026-03-31T22:39:16.657878 NULL Edit Delete
143 47 686 221774686140 appointment: blanchiment; preferred: jeudi; name: ... Ndiome NULL 221774686140 [{"type": "user", "content" ... pending 2026-03-31T10:32:24.251821 NULL Edit Delete
171 47 783 221784479720 appointment: blanchiment; preferred: semaine du 15 ... Moussa NULL 221784479720 [{"type": "user", "content" ... pending 2026-04-03T11:10:29.619602 NULL Edit Delete
150 46 473 212662883368 appointment: client requests lundi (Monday) after ... NULL NULL 212662883368 [{"type": "bot", "content" ... pending 2026-04-02T10:16:29.550962 NULL Edit Delete
277 46 1199 447513899518 appointment: composite bonding consultation; prefe ... Mohammed Ketami NULL 447513899518 [{"type": "user", "content" ... pending 2026-04-24T10:58:17.759759 NULL Edit Delete
265 46 1139 212667744098 appointment: consultation + détartrage; preferred: ... Yannick Schulpe NULL 212667744098 [{"type": "user", "content" ... pending 2026-04-22T16:38:52.010833 NULL Edit Delete
223 46 1032 491728126761 appointment: consultation pour pose de facettes; p ... Hanan Ben Houssa NULL 491728126761 [{"type": "bot", "content" ... pending 2026-04-14T09:21:05.600602 NULL Edit Delete
176 47 813 212690505525 appointment: consultation; preferred: après-midi; ... Omar NULL 212690505525 [{"type": "user", "content" ... pending 2026-04-04T02:40:15.114967 NULL Edit Delete
233 46 1058 31626424968 appointment: détartrage des dents et remplissage m ... NULL NULL 31626424968 [{"type": "user", "content" ... pending 2026-04-15T06:18:39.431173 NULL Edit Delete
231 46 1053 212771601180 appointment: détartrage; preferred: mardi prochain ... Rachid Alaoui NULL 212771601180 [{"type": "user", "content" ... pending 2026-04-14T19:00:09.416516 NULL Edit Delete
194 46 914 971585711636 appointment: détartrage; preferred: samedi 11/04; ... Ennajdaoui Zakaria NULL 971585711636 [{"type": "user", "content" ... pending 2026-04-09T09:05:31.792678 NULL Edit Delete
245 46 922 212672399307 appointment: détartrage; preferred: samedi 18 avri ... Twijar Abdelhak NULL 212672399307 [{"type": "bot", "content" ... pending 2026-04-16T09:19:02.612312 NULL Edit Delete
152 46 760 212655785239 appointment: détartrage; preferred: today; name: M ... Mr tarik NULL 212655785239 [{"type": "user", "content" ... pending 2026-04-02T10:39:03.789053 NULL Edit Delete
219 46 1013 33618252564 appointment: détartrage; preferred: à partir de sa ... Alkhalfioui Younesse NULL 33618252564 [{"type": "user", "content" ... pending 2026-04-13T15:07:32.883216 NULL Edit Delete
241 46 1082 32493489028 appointment: implantation; preferred: 7/7 de 14h à ... El abiyed younes NULL 32493489028 [{"type": "user", "content" ... pending 2026-04-15T22:06:41.063604 NULL Edit Delete
166 46 785 212616797050 appointment: implantologie; preferred: غدا مع 9 دي ... Fatima Qouchbal NULL 212616797050 [{"type": "user", "content" ... pending 2026-04-02T21:20:13.242982 NULL Edit Delete