id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
523 46 2178 33759298153 kb_missing: demande de devis pour extraction de 4 ... Hala Ben Allal NULL 33759298153 [{"type": "user", "content" ... pending 2026-05-29T12:31:39.523789 NULL whatsapp 33759298153 Edit Delete
202 46 912 212707606959 kb_missing: demande estimation globale — patientة ... NULL NULL 212707606959 [{"type": "bot", "content" ... pending 2026-04-10T14:39:25.078769 NULL NULL NULL Edit Delete
288 46 1259 33782427918 kb_missing: devis dentier partiel et détartrage — ... NULL NULL 33782427918 [{"type": "user", "content" ... pending 2026-04-26T16:57:43.353075 NULL NULL NULL Edit Delete
214 46 1003 212780093829 kb_missing: orthodontie — patient demande prix pou ... عزدين النقوبي NULL 212780093829 [{"type": "user", "content" ... pending 2026-04-13T01:53:17.077580 NULL NULL NULL Edit Delete
160 47 766 212668306839 kb_missing: patient asks price for couronnes for 2 ... Boudsi Hamza NULL 212668306839 [{"type": "user", "content" ... pending 2026-04-02T13:31:11.013353 NULL NULL NULL Edit Delete
348 46 1486 34692513634 kb_missing: patient requests 2 composite veneers ( ... NULL NULL 34692513634 [{"type": "bot", "content" ... pending 2026-05-04T16:16:29.647836 NULL NULL NULL Edit Delete
486 41 2074 212688428670 kb_missing: استفسار بخصوص رقم خاص للطبيب أو التواص ... Elqx NULL 212688428670 [{"type": "user", "content" ... pending 2026-05-22T14:16:41.682802 NULL whatsapp 212688428670 Edit Delete
306 40 1126 212709675536 kb_missing: سؤال حول احتمال رجوع الحريق بعد العلاج ... HADDAOUDI LAILA NULL 212709675536 [{"type": "bot", "content" ... done 2026-04-28T15:17:16.746049 2026-06-10T17:21:20.611929 NULL NULL Edit Delete
314 40 1179 212616391361 kb_missing: سؤال حول واش إزالة السلك من الضرسة داخ ... KOUBI MARYEM NULL 212616391361 [{"type": "user", "content" ... pending 2026-04-29T19:04:53.547519 NULL NULL NULL Edit Delete
351 40 651 212665752545 kb_missing: سؤال عن ثمن نزع الضرس بعد الراديو گنيفد خاليفة NULL 212665752545 [{"type": "user", "content" ... done 2026-05-04T22:11:12.400869 2026-06-15T12:29:31.869540 NULL NULL Edit Delete
629 46 1697 8617570344272 kb_missing: طلب خدمة عملاء بشرية — العميل يطلب الت ... NULL NULL 8617570344272 [{"type": "user", "content" ... done 2026-06-11T16:44:18.615538 2026-06-11T16:44:46.054731 whatsapp 8617570344272 Edit Delete
304 40 685 212622541212 kb_missing: طلب شهادة للعمل بعد إزالة الخيط Hassania chouimer NULL 212622541212 [{"type": "user", "content" ... pending 2026-04-28T09:20:20.397668 NULL NULL NULL Edit Delete
489 46 2080 966504108296 kb_missing: طلب فك الخياطة بعد خلع السن — مريض جدي ... NULL NULL 966504108296 [{"type": "bot", "content" ... pending 2026-05-22T17:55:28.642036 NULL whatsapp 966504108296 Edit Delete
601 46 2374 212626659877 kb_missing: طلب موعد استشارة لزراعة أضراس خلفية في ... Mohamed elhmidi NULL 212626659877 [{"type": "user", "content" ... done 2026-06-08T10:31:22.112513 2026-06-08T10:48:15.476740 whatsapp 212626659877 Edit Delete
303 40 658 212706626585 modification: Noura Ait Arab كتفضل وقت قبل الأربعا ... Noura Ait Arab NULL 212706626585 [{"type": "user", "content" ... pending 2026-04-27T17:41:26.437171 NULL NULL NULL Edit Delete
110 41 501 212691131531 non-patient contact: request for removal from data ... HAKIM EL GHMARI NULL 212691131531 [{"type": "user", "content" ... pending 2026-03-18T05:42:45.059185 NULL NULL NULL Edit Delete
262 40 1125 212620305683 non_patient: fournisseur d’anesthésie dentaire pro ... Siham NULL 212620305683 [{"type": "user", "content" ... pending 2026-04-21T10:50:44.605223 NULL NULL NULL Edit Delete
539 46 628 212603293086 out_of_scope: Basma ZAATER طلب نسخ الفواتير — clie ... Basma ZAATER NULL 212603293086 [{"type": "user", "content" ... done 2026-06-01T08:54:29.643302 2026-06-04T14:28:52.293981 whatsapp 212603293086 Edit Delete
648 49 2501 201040949979 out_of_scope: client from Word Way is offering tra ... Ahmed Abdul-Jawad info@wordwaytranslate.com 201040949979 [{"type": "user", "content" ... pending 2026-06-14T08:08:17.548519 NULL whatsapp 201040949979 Edit Delete
159 46 698 212639720917 out_of_scope: patient sent photo of dental hygiene ... NULL NULL 212639720917 [{"type": "bot", "content" ... pending 2026-04-02T12:19:57.722807 NULL NULL NULL Edit Delete
240 46 1081 212616770449 out_of_scope: صورة فموية فيها تصبغات وتكلسات واضحة ... NULL NULL 212616770449 [{"type": "user", "content" ... pending 2026-04-15T19:47:39.645561 NULL NULL NULL Edit Delete
715 46 309 212662194776 out_of_scope: طلب فتح compte أو ملف EL HMIDI_MOHAM ... NULL NULL 212662194776 [{"type": "user", "content" ... done 2026-06-23T12:01:10.655235 2026-06-23T12:01:40.834916 whatsapp 212662194776 Edit Delete
452 40 1123 212690360898 patient missed previous appointment due to work ci ... عبد اللطيف الفلكي NULL 212690360898 [{"type": "bot", "content" ... pending 2026-05-18T11:10:38.604990 NULL whatsapp 212690360898 Edit Delete
116 41 537 212608615566 pricing inquiry for dental crowns unknown NULL 212608615566 [{"type": "user", "content" ... pending 2026-03-25T10:27:43.948417 NULL NULL NULL Edit Delete
466 40 2003 22376428504 pricing: le patient demande le prix de la première ... Fatoumata Timbota NULL 22376428504 [{"type": "user", "content" ... pending 2026-05-20T08:42:02.015832 NULL whatsapp 22376428504 Edit Delete
478 40 2061 212615177094 pricing: le patient se renseigne sur le prix de la ... Malika MARBOUH NULL 212615177094 [{"type": "user", "content" ... pending 2026-05-21T19:13:34.482612 NULL whatsapp 212615177094 Edit Delete
270 40 1179 212616391361 pricing: patient asks about price (service not spe ... Maryem koubi NULL 212616391361 [{"type": "bot", "content" ... pending 2026-04-23T17:35:39.551187 NULL NULL NULL Edit Delete
392 41 1729 34612414907 pricing: patient asks about prothèse fixée (fixed ... Ilias Katir touihar NULL 34612414907 [{"type": "user", "content" ... pending 2026-05-11T09:51:07.755351 NULL whatsapp 34612414907 Edit Delete
279 46 555 212608567462 prior_interaction: Mohamed Meftah — patient refere ... mohamed meftah NULL 212608567462 [{"type": "user", "content" ... pending 2026-04-24T14:47:50.556544 NULL NULL NULL Edit Delete
444 46 1133 212693433374 prior_interaction: Oumaima DRAOUI explique à Chaim ... DRAOUI Oumaima NULL 212693433374 [{"type": "user", "content" ... done 2026-05-17T14:34:03.882148 2026-06-04T19:11:52.573943 whatsapp 212693433374 Edit Delete
424 46 569 212653591548 prior_interaction: RACHDI Naima a envoyé un reçu d ... RACHDI Naima NULL 212653591548 [{"type": "bot", "content" ... done 2026-05-15T06:12:09.337831 2026-06-11T19:04:31.368996 whatsapp 212653591548 Edit Delete
657 46 1082 32493489028 prior_interaction: Request for a complete invoice ... NULL NULL 32493489028 [{"type": "user", "content" ... done 2026-06-15T09:09:46.089509 2026-06-15T09:14:48.238498 whatsapp 32493489028 Edit Delete
461 46 824 32493115049 prior_interaction: Sarah Bibi requests the sending ... Sarah Bibi NULL 32493115049 [{"type": "user", "content" ... pending 2026-05-19T12:13:03.523901 NULL whatsapp 32493115049 Edit Delete
161 46 615 212681275399 prior_interaction: clarification about payment bre ... NULL NULL 212681275399 [{"type": "bot", "content" ... pending 2026-04-02T14:14:56.689692 NULL NULL NULL Edit Delete
295 46 571 212607429751 prior_interaction: client a envoyé un reçu de vire ... EL IDRISSI Ilham NULL 212607429751 [{"type": "user", "content" ... done 2026-04-27T11:05:07.374655 2026-06-17T15:03:10.609435 NULL NULL Edit Delete
334 46 624 212661772945 prior_interaction: client confirms direct discussi ... NULL NULL 212661772945 [{"type": "bot", "content" ... done 2026-05-02T11:28:56.931192 2026-06-17T15:06:40.285521 NULL NULL Edit Delete
193 46 907 212617738812 prior_interaction: client references recent phone ... NULL NULL 212617738812 [{"type": "user", "content" ... pending 2026-04-08T17:46:50.217869 NULL NULL NULL Edit Delete
401 46 592 212682409696 prior_interaction: demande de date du prochain ren ... NULL NULL 212682409696 [{"type": "bot", "content" ... done 2026-05-11T15:31:00.487062 2026-06-05T15:03:53.064098 whatsapp 212682409696 Edit Delete
550 46 608 212680428758 prior_interaction: dental supplies list sent by th ... NULL NULL 212680428758 [{"type": "user", "content" ... done 2026-06-01T15:20:05.527298 2026-06-03T10:32:46.765175 whatsapp 212680428758 Edit Delete
647 46 2498 212611197326 prior_interaction: la patiente Ikram mghalghal ind ... Ikram mghalghal NULL 212611197326 [{"type": "user", "content" ... done 2026-06-13T20:16:19.713795 2026-06-13T20:19:41.483785 whatsapp 212611197326 Edit Delete
574 46 526 212661460685 prior_interaction: la patiente souhaite parler dir ... NULL NULL 212661460685 [{"type": "user", "content" ... done 2026-06-04T10:56:55.258896 2026-06-04T10:57:19.467539 whatsapp 212661460685 Edit Delete
455 46 526 212661460685 prior_interaction: le patient signale avoir laissé ... NULL NULL 212661460685 [{"type": "bot", "content" ... done 2026-05-18T16:09:05.900054 2026-06-04T10:57:19.366373 whatsapp 212661460685 Edit Delete
374 46 608 212680428758 prior_interaction: message pour Chaimae — consigne ... NULL NULL 212680428758 [{"type": "bot", "content" ... done 2026-05-08T19:10:02.888840 2026-06-03T10:32:46.710526 whatsapp 212680428758 Edit Delete
340 46 1389 212750080411 prior_interaction: patient Khalid El Aissaoui requ ... Khalid El Aissaoui NULL 212750080411 [{"type": "bot", "content" ... pending 2026-05-03T15:18:57.866958 NULL NULL NULL Edit Delete
162 46 673 212661944506 prior_interaction: patient Loubna El Khamlichi rep ... Loubna El Khamlichi NULL 212661944506 [{"type": "user", "content" ... pending 2026-04-02T14:29:48.856209 NULL NULL NULL Edit Delete
269 46 309 212662194776 prior_interaction: patient OUSAMA sent two .ics ap ... OUSAMA NULL 212662194776 [{"type": "bot", "content" ... done 2026-04-23T12:33:26.125809 2026-06-22T11:19:33.071751 NULL NULL Edit Delete
244 46 635 34688229166 prior_interaction: patient asks about remaining pa ... NULL NULL 34688229166 [{"type": "bot", "content" ... pending 2026-04-16T09:01:51.361032 NULL NULL NULL Edit Delete
497 46 1932 212612851818 prior_interaction: patient attended on Sunday and ... NULL NULL 212612851818 [{"type": "user", "content" ... pending 2026-05-23T22:09:23.949283 NULL whatsapp 212612851818 Edit Delete
362 46 567 212655637602 prior_interaction: patient complains about lack of ... NULL NULL 212655637602 [{"type": "bot", "content" ... done 2026-05-06T18:04:29.293490 2026-06-15T13:16:33.246288 whatsapp 212655637602 Edit Delete
471 46 1173 31611174620 prior_interaction: patient demande si le rendez-vo ... NULL NULL 31611174620 [{"type": "bot", "content" ... done 2026-05-20T17:26:04.295338 2026-06-03T12:44:12.158821 whatsapp 31611174620 Edit Delete