id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
166 46 785 212616797050 appointment: implantologie; preferred: غدا مع 9 دي ... Fatima Qouchbal NULL 212616797050 [{"type": "user", "content" ... pending 2026-04-02T21:20:13.242982 NULL Edit Delete
167 46 786 12024397778 appointment: multiple cavities, possible root cana ... Imane Bensaid NULL 12024397778 [{"type": "user", "content" ... pending 2026-04-02T22:14:53.323679 NULL Edit Delete
168 46 791 212662455361 urgent_pain: dent cassée — besoin d'une prise ... NULL NULL 212662455361 [{"type": "user", "content" ... pending 2026-04-03T04:20:50.333363 NULL Edit Delete
169 46 792 447498398909 eligibility: Hollywood smile — patient gave birth ... NULL NULL 447498398909 [{"type": "user", "content" ... pending 2026-04-03T08:45:32.567993 NULL Edit Delete
170 47 796 212707750460 cancellation/reschedule: Jboua Mohamed — demain 11 ... Jboua Mohamed NULL 212707750460 [{"type": "user", "content" ... pending 2026-04-03T10:59:00.380273 NULL Edit Delete
171 47 783 221784479720 appointment: blanchiment; preferred: semaine du 15 ... Moussa NULL 221784479720 [{"type": "user", "content" ... pending 2026-04-03T11:10:29.619602 NULL Edit Delete
172 47 783 221784479720 appointment: blanchiment; preferred: 15 avril; nam ... Moussa NULL 221784479720 [{"type": "user", "content" ... pending 2026-04-03T11:10:42.553575 NULL Edit Delete
173 41 565 212658588656 reschedule request due to missed appointment for t ... extract_from_user_id NULL 212658588656 [{"type": "user", "content" ... pending 2026-04-03T19:41:41.930245 NULL Edit Delete
174 46 624 212661772945 cancellation/reschedule: كريستينا — السبت 4 أبريل ... كريستينا NULL 212661772945 [{"type": "bot", "content" ... pending 2026-04-03T21:00:45.693323 NULL Edit Delete
175 46 811 212695719609 job_inquiry: Maryem OuHmouch كتأكد أنها عندها تجرب ... Maryem OuHmouch NULL 212695719609 [{"type": "user", "content" ... pending 2026-04-03T21:52:50.404577 NULL Edit Delete
176 47 813 212690505525 appointment: consultation; preferred: après-midi; ... Omar NULL 212690505525 [{"type": "user", "content" ... pending 2026-04-04T02:40:15.114967 NULL Edit Delete
177 46 816 33669470010 eligibility: demande si consultation possible sans ... NULL NULL 33669470010 [{"type": "user", "content" ... pending 2026-04-04T09:21:22.850549 NULL Edit Delete
178 46 829 212626345174 appointment: تعمير الضروس (حشو الأسنان)؛ preferred ... Ferdaouss deraaoui NULL 212626345174 [{"type": "user", "content" ... pending 2026-04-04T18:24:38.989041 NULL Edit Delete
179 46 830 31685467531 kb_missing: Zaka عندو دَرْسة خاوية طاحت وباغي يعرف ... Zaka NULL 31685467531 [{"type": "user", "content" ... pending 2026-04-04T23:23:26.076273 NULL Edit Delete
180 46 834 212651322153 eligibility: patient requests extraction of a prev ... NULL NULL 212651322153 [{"type": "user", "content" ... pending 2026-04-05T07:29:56.324679 NULL Edit Delete
181 46 835 212687982734 appointment: ألم وحريق في الضرس؛ preferred: اليوم؛ ... Zineb el khaouadi NULL 212687982734 [{"type": "user", "content" ... pending 2026-04-05T08:16:48.486495 NULL Edit Delete
182 46 836 212651671808 urgent_pain: urgence abces — patient signale un ab ... De Bruycker Steven NULL 212651671808 [{"type": "user", "content" ... pending 2026-04-05T09:58:53.391902 NULL Edit Delete
183 41 868 212621110526 KB missing for détartrage pricing extract_from_user_id NULL 212621110526 [{"type": "user", "content" ... pending 2026-04-06T20:26:23.936368 NULL Edit Delete
184 40 860 212718820219 Client requests to reschedule appointment to Thurs ... KALT IBTISSAM NULL 212718820219 [{"type": "bot", "content" ... pending 2026-04-07T06:03:49.633213 NULL Edit Delete
185 41 869 212763868161 appointment request for immediate visit هدى كثير NULL 212763868161 [{"type": "user", "content" ... pending 2026-04-07T07:54:21.482559 NULL Edit Delete
186 41 870 212698667879 appointment request for Thursday or Friday afterno ... خديجة خروب NULL 212698667879 [{"type": "user", "content" ... pending 2026-04-07T11:37:23.426423 NULL Edit Delete
187 49 879 widget_conv_1775632723173_jef3xw1qg human_request: client needs assistance with expire ... Jesica NULL Not provided (Instagram/Messenger – please request ... [{"type": "bot", "content" ... pending 2026-04-08T07:31:50.617587 NULL Edit Delete
188 49 880 widget_conv_1775633606619_11vayise8 human_request: client explicitly asked to speak wi ... amine amine@beta.com Not provided (Instagram/Messenger – please request ... [{"type": "user", "content" ... pending 2026-04-08T07:34:12.470587 NULL Edit Delete
189 46 883 212669615899 inter_clinic: laboratoire chrono esthetica يسأل عن ... Laboratoire chrono esthetica NULL 212669615899 [{"type": "user", "content" ... pending 2026-04-08T15:47:30.676386 NULL Edit Delete
190 46 885 212657451336 eligibility: patient يسأل عن مدة استعمال الدواء وم ... NULL NULL 212657451336 [{"type": "user", "content" ... pending 2026-04-08T15:54:21.715361 NULL Edit Delete
191 46 889 33695561282 diaspora: patient à l'étranger souhaite devis ... NULL NULL 33695561282 [{"type": "user", "content" ... pending 2026-04-08T16:13:03.407262 NULL Edit Delete
192 46 756 447947516032 prior_interaction: patiente partage une ordonnance ... EL FARZAZI Samar NULL 447947516032 [{"type": "bot", "content" ... pending 2026-04-08T17:08:46.612534 NULL Edit Delete
193 46 907 212617738812 prior_interaction: client references recent phone ... NULL NULL 212617738812 [{"type": "user", "content" ... pending 2026-04-08T17:46:50.217869 NULL Edit Delete
194 46 914 971585711636 appointment: détartrage; preferred: samedi 11/04; ... Ennajdaoui Zakaria NULL 971585711636 [{"type": "user", "content" ... pending 2026-04-09T09:05:31.792678 NULL Edit Delete
195 46 916 212665259468 eligibility: سؤال سريري حول علاش الطبيب يعاود يعمر ... NULL NULL 212665259468 [{"type": "user", "content" ... pending 2026-04-09T09:53:41.995144 NULL Edit Delete
196 46 917 212770070685 طلب إزالة جدر ضرسة (سؤال طبي خارج نطاق الاستقبال) NULL NULL 212770070685 [{"type": "user", "content" ... pending 2026-04-09T09:58:55.575663 NULL Edit Delete
197 46 920 212693768377 appointment: فحص الأسنان؛ preferred: اليوم في أقرب ... Amina Amzil NULL 212693768377 [{"type": "user", "content" ... pending 2026-04-09T10:36:23.410787 NULL Edit Delete
198 46 921 212785802985 inter_clinic: طلب تواصل رسمي من طرف فريق تطوير است ... NULL NULL 212785802985 [{"type": "user", "content" ... pending 2026-04-09T11:21:15.062821 NULL Edit Delete
199 46 929 212655671918 urgent_pain: patient reports ongoing burning sensa ... NULL NULL 212655671918 [{"type": "user", "content" ... pending 2026-04-09T14:13:57.373457 NULL Edit Delete
200 47 930 212620404931 reschedule: Achraf El kaddioui — lundi ou mardi pr ... Achraf El kaddioui NULL 212620404931 [{"type": "user", "content" ... pending 2026-04-09T18:20:47.386425 NULL Edit Delete
201 40 798 212660508700 Client asks for pricing details for nettoyage et d ... BOUALGA MARWA NULL 212660508700 [{"type": "bot", "content" ... pending 2026-04-10T13:09:51.155941 NULL Edit Delete
202 46 912 212707606959 kb_missing: demande estimation globale — patientة ... NULL NULL 212707606959 [{"type": "bot", "content" ... pending 2026-04-10T14:39:25.078769 NULL Edit Delete
203 46 920 212693768377 reschedule: Amina Amzil — من السبت 11 أبريل 2026 1 ... Amina Amzil NULL 212693768377 [{"type": "user", "content" ... pending 2026-04-10T17:41:41.408171 NULL Edit Delete
204 46 958 212658847064 appointment: petite consultation; preferred: samed ... Abdelouassia Ait oubou NULL 212658847064 [{"type": "user", "content" ... pending 2026-04-11T08:46:30.153077 NULL Edit Delete
205 40 865 212681899515 Patient asks if Mohammed Lahyani can come today in ... Mohammed Lahyani NULL 212681899515 [{"type": "bot", "content" ... pending 2026-04-11T10:41:13.335577 NULL Edit Delete
206 46 978 212635935916 job_inquiry: candidate sent CV and is applying for ... NULL NULL 212635935916 [{"type": "user", "content" ... pending 2026-04-11T22:16:12.723537 NULL Edit Delete
207 46 980 33783386625 eligibility: المريض يسول على اقتراح الطبيب لطريقة ... NULL NULL 33783386625 [{"type": "user", "content" ... pending 2026-04-12T10:00:11.059748 NULL Edit Delete
208 46 981 34605682322 demande de rendez-vous après perte de plombage mol ... NULL NULL 34605682322 [{"type": "user", "content" ... pending 2026-04-12T11:07:31.446327 NULL Edit Delete
209 46 986 212695188542 urgent_pain: patient reports severe burning pain i ... NULL NULL 212695188542 [{"type": "user", "content" ... pending 2026-04-12T11:37:38.519308 NULL Edit Delete
210 46 990 34666267054 diaspora: patient in Spain interested in aligneurs ... Dahman douae NULL 34666267054 [{"type": "user", "content" ... pending 2026-04-12T14:54:32.934219 NULL Edit Delete
211 46 424 35054082434 urgent_pain: Meriem Mghoughi تعاني من ألم شديد وحر ... Meriem Mghoughi NULL 35054082434 [{"type": "bot", "content" ... pending 2026-04-12T20:14:17.296867 NULL Edit Delete
212 46 424 35054082434 urgent_pain: Meriem Mghoughi كتعيش ألم شديد وحريق ... Meriem Mghoughi NULL 35054082434 [{"type": "bot", "content" ... pending 2026-04-12T20:14:38.061021 NULL Edit Delete
213 46 1002 447714209920 appointment: teeth cleaning for 2 people (Aboobake ... Aboobaker Sacranie, Mubina Sacranie NULL 447714209920 [{"type": "user", "content" ... pending 2026-04-12T22:35:16.068618 NULL Edit Delete
214 46 1003 212780093829 kb_missing: orthodontie — patient demande prix pou ... عزدين النقوبي NULL 212780093829 [{"type": "user", "content" ... pending 2026-04-13T01:53:17.077580 NULL Edit Delete
215 40 994 212650267667 cancellation and rescheduling request: client want ... ANTAR HANANE NULL 212650267667 [{"type": "bot", "content" ... pending 2026-04-13T08:24:38.419174 NULL Edit Delete