id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
169 46 792 447498398909 eligibility: Hollywood smile — patient gave birth ... NULL NULL 447498398909 [{"type": "user", "content" ... pending 2026-04-03T08:45:32.567993 NULL Edit Delete
128 46 596 34692915413 Patient requests remote consultation from Spain Aya Bouhou NULL 34692915413 [{"type": "user", "content" ... pending 2026-03-27T16:12:54.072994 NULL Edit Delete
175 46 811 212695719609 job_inquiry: Maryem OuHmouch كتأكد أنها عندها تجرب ... Maryem OuHmouch NULL 212695719609 [{"type": "user", "content" ... pending 2026-04-03T21:52:50.404577 NULL Edit Delete
142 40 684 212647292141 Patient asks about attending sessions without imme ... Amina Azzouzi NULL 212647292141 [{"type": "user", "content" ... pending 2026-03-31T08:35:42.238267 NULL Edit Delete
254 46 568 212655380574 demande de déplacement du rendez-vous à samedi 10h ... Oumaima NULL 212655380574 [{"type": "user", "content" ... pending 2026-04-16T16:22:57.519075 NULL Edit Delete
279 46 555 212608567462 prior_interaction: Mohamed Meftah — patient refere ... mohamed meftah NULL 212608567462 [{"type": "user", "content" ... pending 2026-04-24T14:47:50.556544 NULL Edit Delete
281 46 568 212655380574 urgent_pain: urgence douleur intense suite à dépla ... NULL NULL 212655380574 [{"type": "user", "content" ... pending 2026-04-24T19:48:24.404593 NULL Edit Delete
96 46 383 212673300720 Patient asks for a detailed comparison between  ... ريم NULL 212673300720 [{"type": "user", "content" ... pending 2026-03-14T13:04:52.828468 NULL Edit Delete
95 46 415 31648182964 Urgent dental pain Rabab Azdad NULL 31648182964 [{"type": "user", "content" ... pending 2026-03-14T08:53:19.163410 NULL Edit Delete
85 46 325 31628705389 Patient asks about removing veneers with Waterlase ... unknown NULL 31628705389 [{"type": "user", "content" ... pending 2026-03-12T02:16:41.625194 NULL Edit Delete
182 46 836 212651671808 urgent_pain: urgence abces — patient signale un ab ... De Bruycker Steven NULL 212651671808 [{"type": "user", "content" ... pending 2026-04-05T09:58:53.391902 NULL Edit Delete
283 46 1218 32475971404 eligibility: patient requests gingival reduction ( ... NULL NULL 32475971404 [{"type": "user", "content" ... pending 2026-04-24T20:23:34.162181 NULL Edit Delete
178 46 829 212626345174 appointment: تعمير الضروس (حشو الأسنان)؛ preferred ... Ferdaouss deraaoui NULL 212626345174 [{"type": "user", "content" ... pending 2026-04-04T18:24:38.989041 NULL Edit Delete
179 46 830 31685467531 kb_missing: Zaka عندو دَرْسة خاوية طاحت وباغي يعرف ... Zaka NULL 31685467531 [{"type": "user", "content" ... pending 2026-04-04T23:23:26.076273 NULL Edit Delete
109 41 499 212650374528 appointment request for orthodontics consultation Imane Zeyani NULL 212650374528 [{"type": "user", "content" ... pending 2026-03-18T02:16:49.808162 NULL Edit Delete
180 46 834 212651322153 eligibility: patient requests extraction of a prev ... NULL NULL 212651322153 [{"type": "user", "content" ... pending 2026-04-05T07:29:56.324679 NULL Edit Delete
228 40 293 212705097342 appointment: orthodontie; preferred: tomorrow at 1 ... Houda El hamidi NULL +212672292194 [{"type": "user", "content" ... pending 2026-04-14T15:07:28.733582 NULL Edit Delete
186 41 870 212698667879 appointment request for Thursday or Friday afterno ... خديجة خروب NULL 212698667879 [{"type": "user", "content" ... pending 2026-04-07T11:37:23.426423 NULL Edit Delete
194 46 914 971585711636 appointment: détartrage; preferred: samedi 11/04; ... Ennajdaoui Zakaria NULL 971585711636 [{"type": "user", "content" ... pending 2026-04-09T09:05:31.792678 NULL Edit Delete
91 46 350 212622306569 Patient requests photos for Omar Ahmimed Baisar ta ... Nohaila NULL 212622306569 [{"type": "user", "content" ... pending 2026-03-13T13:01:21.390653 NULL Edit Delete
90 46 350 212622306569 Appointment: traitement; preferred: Wednesday morn ... Nohaila NULL 212622306569 [{"type": "user", "content" ... pending 2026-03-13T10:52:03.611138 NULL Edit Delete
243 46 1083 212691655072 appointment: نيجارة وتعمير جوج سنان؛ preferred: غد ... Amal amghar NULL 212691655072 [{"type": "user", "content" ... pending 2026-04-16T00:14:15.900226 NULL Edit Delete
118 40 540 212613440474 Appointment: dental consultation; preferred: March ... كوثر علواني NULL 212613440474 [{"type": "user", "content" ... pending 2026-03-25T13:32:57.186512 NULL Edit Delete
71 40 280 212665725945 appointment request for dental treatment (kyste de ... Asmae Bouhnane NULL 212665725945 [{"type": "user", "content" ... pending 2026-03-09T10:15:33.647367 NULL Edit Delete
98 40 280 212665725945 urgent issue: swelling after cyst treatment Asmae Bouhnane NULL 212665725945 [{"type": "user", "content" ... pending 2026-03-15T16:20:12.132918 NULL Edit Delete
167 46 786 12024397778 appointment: multiple cavities, possible root cana ... Imane Bensaid NULL 12024397778 [{"type": "user", "content" ... pending 2026-04-02T22:14:53.323679 NULL Edit Delete
263 46 1132 212626533239 appointment: تعمير الضرسات؛ preferred: غدا 12h00 أ ... Zakaria Hazzaz NULL 212626533239 [{"type": "user", "content" ... pending 2026-04-22T15:52:36.578608 NULL Edit Delete
214 46 1003 212780093829 kb_missing: orthodontie — patient demande prix pou ... عزدين النقوبي NULL 212780093829 [{"type": "user", "content" ... pending 2026-04-13T01:53:17.077580 NULL Edit Delete
246 46 1087 212664278502 prior_interaction: patient requests mutuelle docum ... ALAE Merioumi NULL 212664278502 [{"type": "user", "content" ... pending 2026-04-16T09:57:56.043622 NULL Edit Delete
89 46 373 212614013887 Appointment: consultation; preferred: within 45 mi ... Noureddine elalaouy NULL 212614013887 [{"type": "user", "content" ... pending 2026-03-12T21:51:55.582063 NULL Edit Delete
197 46 920 212693768377 appointment: فحص الأسنان؛ preferred: اليوم في أقرب ... Amina Amzil NULL 212693768377 [{"type": "user", "content" ... pending 2026-04-09T10:36:23.410787 NULL Edit Delete
284 46 1248 32488966342 appointment: refaire les dents (plusieurs dents qu ... Bouzia mohamed NULL 32488966342 [{"type": "user", "content" ... pending 2026-04-25T21:14:19.873498 NULL Edit Delete
208 46 981 34605682322 demande de rendez-vous après perte de plombage mol ... NULL NULL 34605682322 [{"type": "user", "content" ... pending 2026-04-12T11:07:31.446327 NULL Edit Delete
209 46 986 212695188542 urgent_pain: patient reports severe burning pain i ... NULL NULL 212695188542 [{"type": "user", "content" ... pending 2026-04-12T11:37:38.519308 NULL Edit Delete
267 46 1144 34622227958 eligibility: patient abroad (Madrid) asks if wisdo ... NULL NULL 34622227958 [{"type": "user", "content" ... pending 2026-04-22T18:03:07.059181 NULL Edit Delete
107 41 486 212612917775 appointment request for tooth pain, preferred time ... Ayoub El Younesdi NULL 212612917775 [{"type": "user", "content" ... pending 2026-03-17T17:36:57.835306 NULL Edit Delete
108 41 486 212612917775 appointment request for urgent dental issue; prefe ... Ayoub El Younssi NULL 212612917775 [{"type": "user", "content" ... pending 2026-03-17T17:37:16.378989 NULL Edit Delete
120 41 542 212777517266 appointment request: reschedule for Friday evening ... Simozen Elharraq NULL 212777517266 [{"type": "user", "content" ... pending 2026-03-25T18:47:43.521974 NULL Edit Delete
139 46 577 212673365032 Annulation : JONATHEN Mr, lundi 30 mars 2026 à 16: ... JONATHEN Mr NULL 212673365032 [{"type": "user", "content" ... pending 2026-03-30T12:58:10.831704 NULL Edit Delete
177 46 816 33669470010 eligibility: demande si consultation possible sans ... NULL NULL 33669470010 [{"type": "user", "content" ... pending 2026-04-04T09:21:22.850549 NULL Edit Delete
141 41 680 212725083708 KB missing for orthodontic braces protocol Youssra Lhnaoui NULL 212725083708 [{"type": "user", "content" ... pending 2026-03-31T06:15:33.259163 NULL Edit Delete
158 46 763 212714968519 job_inquiry: envoi de CV pour une opportunité prof ... NULL NULL 212714968519 [{"type": "user", "content" ... pending 2026-04-02T11:43:32.417988 NULL Edit Delete
210 46 990 34666267054 diaspora: patient in Spain interested in aligneurs ... Dahman douae NULL 34666267054 [{"type": "user", "content" ... pending 2026-04-12T14:54:32.934219 NULL Edit Delete
84 46 324 212601946271 User inquired about payment confirmation and reque ... extract_from_user_id NULL 212601946271 [{"type": "user", "content" ... pending 2026-03-11T22:42:05.217433 NULL Edit Delete
88 46 328 212660582660 Patient asks about remise for Eid EL BAKOURI Zakaria NULL 212660582660 [{"type": "user", "content" ... pending 2026-03-12T12:35:27.088934 NULL Edit Delete
122 41 559 212695937420 appointment request Abdlhay Hassoun NULL 212695937420 [{"type": "user", "content" ... pending 2026-03-26T15:30:49.216796 NULL Edit Delete
271 46 1182 212715559756 job_inquiry: client asking about job opportunities ... NULL NULL 212715559756 [{"type": "user", "content" ... pending 2026-04-23T18:05:25.202226 NULL Edit Delete
129 46 595 212632944296 Patient asks about dental X-ray analysis and furth ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-03-27T16:14:15.652890 NULL Edit Delete
130 46 595 212632944296 Client requests follow-up regarding dental X-ray a ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-03-27T16:14:31.710683 NULL Edit Delete
152 46 760 212655785239 appointment: détartrage; preferred: today; name: M ... Mr tarik NULL 212655785239 [{"type": "user", "content" ... pending 2026-04-02T10:39:03.789053 NULL Edit Delete