id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
268 40 1045 212773211639 eligibility: patient asks if c'est possible de ... Imcharen Saad NULL 212773211639 [{"type": "bot", "content" ... pending 2026-04-23T09:44:10.246781 NULL Edit Delete
161 46 615 212681275399 prior_interaction: clarification about payment bre ... NULL NULL 212681275399 [{"type": "bot", "content" ... pending 2026-04-02T14:14:56.689692 NULL Edit Delete
211 46 424 35054082434 urgent_pain: Meriem Mghoughi تعاني من ألم شديد وحر ... Meriem Mghoughi NULL 35054082434 [{"type": "bot", "content" ... pending 2026-04-12T20:14:17.296867 NULL Edit Delete
212 46 424 35054082434 urgent_pain: Meriem Mghoughi كتعيش ألم شديد وحريق ... Meriem Mghoughi NULL 35054082434 [{"type": "bot", "content" ... pending 2026-04-12T20:14:38.061021 NULL Edit Delete
123 41 559 212695937420 User inquired about lip augmentation services, whi ... Abdlhay Hassoun NULL 212695937420 [{"type": "bot", "content" ... pending 2026-03-26T15:39:40.016771 NULL Edit Delete
257 40 685 212622541212 تأكيد موعد: إزالة الغرز؛ الاسم: Hassania chouimer Hassania chouimer NULL 212622541212 [{"type": "bot", "content" ... pending 2026-04-18T00:41:53.420283 NULL Edit Delete
83 46 322 33601659802 Patient interested in aligners or dental braces co ... Mme El messaoudi Hayat NULL 33601659802 [{"type": "bot", "content" ... pending 2026-03-11T21:36:57.163263 NULL Edit Delete
276 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... pending 2026-04-24T10:49:36.224947 NULL Edit Delete
278 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... pending 2026-04-24T11:27:40.407426 NULL Edit Delete
229 40 293 212705097342 User requested callback on provided phone number unknown NULL +212672292194 [{"type": "bot", "content" ... pending 2026-04-14T15:08:52.697701 NULL Edit Delete
237 46 309 212662194776 remise_request: طلب remise (نقص 500 درهم) من آخر t ... عبد النور NULL 212662194776 [{"type": "bot", "content" ... pending 2026-04-15T13:39:53.024690 NULL Edit Delete
232 46 1054 212656614410 job_inquiry: client submitted CV and is asking abo ... NULL NULL 212656614410 [{"type": "user", "content" ... pending 2026-04-14T19:40:29.408621 NULL Edit Delete
97 46 385 212636603922 Client requests verification of payment receipt wi ... Sara Bensarghin NULL 212636603922 [{"type": "user", "content" ... pending 2026-03-14T16:06:44.741039 NULL Edit Delete
218 40 280 212665725945 appointment: soin dentaire (kyste); preferred: jeu ... Asmae Bouhnane NULL 212665725945 [{"type": "user", "content" ... pending 2026-04-13T12:03:07.691401 NULL Edit Delete
92 46 380 212664842684 Demande de changement de rendez-vous de Misho Miro ... Misho Mironov NULL 212664842684 [{"type": "user", "content" ... pending 2026-03-13T13:21:24.179086 NULL Edit Delete
151 46 473 212662883368 appointment: Mariam Bousba; mardi 6 du mois; 17:30 ... Mariam Bousba NULL 212662883368 [{"type": "user", "content" ... pending 2026-04-02T10:23:34.692380 NULL Edit Delete
256 40 865 212681899515 استفسار حول ليباك ديال محمد اللحياني واش غادي يكون ... محمد اللحياني NULL 212681899515 [{"type": "user", "content" ... pending 2026-04-17T13:51:47.319387 NULL Edit Delete
105 46 466 33768552777 Patient asks about duration of implant operation a ... Unknown NULL 33768552777 [{"type": "user", "content" ... pending 2026-03-16T21:30:44.224762 NULL Edit Delete
239 46 1080 212673537434 inter_clinic: demande de participation à une étude ... Mohamed Elkhalfaoui NULL 212673537434 [{"type": "user", "content" ... pending 2026-04-15T18:43:13.125306 NULL Edit Delete
219 46 1013 33618252564 appointment: détartrage; preferred: à partir de sa ... Alkhalfioui Younesse NULL 33618252564 [{"type": "user", "content" ... pending 2026-04-13T15:07:32.883216 NULL Edit Delete
191 46 889 33695561282 diaspora: patient à l'étranger souhaite devis ... NULL NULL 33695561282 [{"type": "user", "content" ... pending 2026-04-08T16:13:03.407262 NULL Edit Delete
265 46 1139 212667744098 appointment: consultation + détartrage; preferred: ... Yannick Schulpe NULL 212667744098 [{"type": "user", "content" ... pending 2026-04-22T16:38:52.010833 NULL Edit Delete
207 46 980 33783386625 eligibility: المريض يسول على اقتراح الطبيب لطريقة ... NULL NULL 33783386625 [{"type": "user", "content" ... pending 2026-04-12T10:00:11.059748 NULL Edit Delete
69 40 237 212618905043 Changement de rendez-vous demandé : indisponible d ... Soukaina Chichaoui NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-06T19:53:51.342976 NULL Edit Delete
248 40 1089 212601432675 existing_patient_status: demande de changement de ... Maryam Moussaoui NULL 212601432675 [{"type": "user", "content" ... pending 2026-04-16T11:54:48.152550 NULL Edit Delete
247 40 1089 212601432675 existing_patient_status: demande de modification d ... MOUSSAOUI MARYAM NULL 212601432675 [{"type": "user", "content" ... pending 2026-04-16T11:54:36.136894 NULL Edit Delete
181 46 835 212687982734 appointment: ألم وحريق في الضرس؛ preferred: اليوم؛ ... Zineb el khaouadi NULL 212687982734 [{"type": "user", "content" ... pending 2026-04-05T08:16:48.486495 NULL Edit Delete
204 46 958 212658847064 appointment: petite consultation; preferred: samed ... Abdelouassia Ait oubou NULL 212658847064 [{"type": "user", "content" ... pending 2026-04-11T08:46:30.153077 NULL Edit Delete
119 40 541 212688522483 Demande d'opportunité de travail Bouhmala Malak NULL 212688522483 [{"type": "user", "content" ... pending 2026-03-25T13:39:32.599109 NULL Edit Delete
234 46 1063 212634407654 urgent_pain: douleur dentaire chez une fillette de ... NULL NULL 212634407654 [{"type": "user", "content" ... pending 2026-04-15T09:46:27.033432 NULL Edit Delete
110 41 501 212691131531 non-patient contact: request for removal from data ... HAKIM EL GHMARI NULL 212691131531 [{"type": "user", "content" ... pending 2026-03-18T05:42:45.059185 NULL Edit Delete
94 46 384 33766770230 Patient Imane Ftouh requests appointment cancellat ... Imane Ftouh NULL 33766770230 [{"type": "user", "content" ... pending 2026-03-13T16:23:46.489846 NULL Edit Delete
133 46 589 34615219023 Patient international (Espagne) a envoyé un e-mail ... Anton NULL 34615219023 [{"type": "user", "content" ... pending 2026-03-29T17:31:36.087789 NULL Edit Delete
274 46 1189 212635643660 job_inquiry: CV reçu pour demande d'emploi — S ... Sofia Omanna NULL 212635643660 [{"type": "user", "content" ... pending 2026-04-23T22:16:48.131072 NULL Edit Delete
241 46 1082 32493489028 appointment: implantation; preferred: 7/7 de 14h à ... El abiyed younes NULL 32493489028 [{"type": "user", "content" ... pending 2026-04-15T22:06:41.063604 NULL Edit Delete
143 47 686 221774686140 appointment: blanchiment; preferred: jeudi; name: ... Ndiome NULL 221774686140 [{"type": "user", "content" ... pending 2026-03-31T10:32:24.251821 NULL Edit Delete
154 47 761 212611344797 appointment_request: patient interested in blanchi ... Karim sefriwi NULL 212611344797 [{"type": "user", "content" ... pending 2026-04-02T11:12:47.792088 NULL Edit Delete
160 47 766 212668306839 kb_missing: patient asks price for couronnes for 2 ... Boudsi Hamza NULL 212668306839 [{"type": "user", "content" ... pending 2026-04-02T13:31:11.013353 NULL Edit Delete
172 47 783 221784479720 appointment: blanchiment; preferred: 15 avril; nam ... Moussa NULL 221784479720 [{"type": "user", "content" ... pending 2026-04-03T11:10:42.553575 NULL Edit Delete
171 47 783 221784479720 appointment: blanchiment; preferred: semaine du 15 ... Moussa NULL 221784479720 [{"type": "user", "content" ... pending 2026-04-03T11:10:29.619602 NULL Edit Delete
144 47 714 212649541123 appointment: blanchiment; preferred: cette semaine ... Agbavor NULL 212649541123 [{"type": "user", "content" ... pending 2026-03-31T22:39:16.657878 NULL Edit Delete
164 47 778 212646532933 consultation request: patient interested in blanch ... Moustapha NULL 212646532933 [{"type": "user", "content" ... pending 2026-04-02T17:18:32.131749 NULL Edit Delete
176 47 813 212690505525 appointment: consultation; preferred: après-midi; ... Omar NULL 212690505525 [{"type": "user", "content" ... pending 2026-04-04T02:40:15.114967 NULL Edit Delete
272 46 1184 212682369622 remise_request: étudiante intéressée par le blanch ... Timimi Wiame NULL 212682369622 [{"type": "user", "content" ... pending 2026-04-23T20:28:26.601971 NULL Edit Delete
188 49 880 widget_conv_1775633606619_11vayise8 human_request: client explicitly asked to speak wi ... amine amine@beta.com Not provided (Instagram/Messenger – please request ... [{"type": "user", "content" ... pending 2026-04-08T07:34:12.470587 NULL Edit Delete
112 40 218 212661095940 Image related to implant library information recei ... Labo makhloufi NULL 212661095940 [{"type": "user", "content" ... pending 2026-03-19T14:15:32.065615 NULL Edit Delete
203 46 920 212693768377 reschedule: Amina Amzil — من السبت 11 أبريل 2026 1 ... Amina Amzil NULL 212693768377 [{"type": "user", "content" ... pending 2026-04-10T17:41:41.408171 NULL Edit Delete
165 46 595 212632944296 prior_interaction: متابعة طلب تعبئة الضمان الاجتما ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-04-02T21:14:18.545785 NULL Edit Delete
198 46 921 212785802985 inter_clinic: طلب تواصل رسمي من طرف فريق تطوير است ... NULL NULL 212785802985 [{"type": "user", "content" ... pending 2026-04-09T11:21:15.062821 NULL Edit Delete
213 46 1002 447714209920 appointment: teeth cleaning for 2 people (Aboobake ... Aboobaker Sacranie, Mubina Sacranie NULL 447714209920 [{"type": "user", "content" ... pending 2026-04-12T22:35:16.068618 NULL Edit Delete