id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
183 41 868 212621110526 KB missing for détartrage pricing extract_from_user_id NULL 212621110526 [{"type": "user", "content" ... pending 2026-04-06T20:26:23.936368 NULL NULL NULL Edit Delete
100 46 320 212684391355 Client Bounif Khadija needs to reschedule her appo ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-16T06:49:40.180572 NULL NULL NULL Edit Delete
81 46 320 212684391355 Appointment request for Monday morning; patient na ... Khadija Bounif NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:09.804353 NULL NULL NULL Edit Delete
82 46 320 212684391355 Appointment: traitement des gencives; preferred: l ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:20.467054 NULL NULL NULL Edit Delete
496 40 2105 212630662289 appointment: كونترول ديال ليباغ; preferred: نهار ا ... إسلام البهجة NULL 212630662289 [{"type": "user", "content" ... pending 2026-05-23T22:00:43.154616 NULL whatsapp 212630662289 Edit Delete
416 46 1845 212690775904 appointment: علاج تسوس 3 أسنان; preferred: اليوم م ... Mohamed bakhat NULL 212690775904 [{"type": "user", "content" ... pending 2026-05-14T05:44:54.742285 NULL whatsapp 212690775904 Edit Delete
196 46 917 212770070685 طلب إزالة جدر ضرسة (سؤال طبي خارج نطاق الاستقبال) NULL NULL 212770070685 [{"type": "user", "content" ... pending 2026-04-09T09:58:55.575663 NULL NULL NULL Edit Delete
651 46 2504 34631752888 appointment: ليفاصيط لتقويم الأسنان؛ preferred: 23 ... نجاة NULL 34631752888 [{"type": "user", "content" ... done 2026-06-14T13:25:26.255205 2026-06-14T13:30:21.393744 whatsapp 34631752888 Edit Delete
422 46 1863 212619943383 urgent_pain: ألم شديد في ضرس العقل مع الإحساس بالت ... NULL NULL 212619943383 [{"type": "user", "content" ... pending 2026-05-14T16:00:40.704021 NULL whatsapp 212619943383 Edit Delete
449 46 1943 212651775321 urgent_pain: burning pain in tooth — patient repor ... NULL NULL 212651775321 [{"type": "user", "content" ... pending 2026-05-17T20:44:12.371907 NULL whatsapp 212651775321 Edit Delete
441 46 1928 212640435648 urgent_pain: الم شديد في الأسنان — المريض يعاني من ... NULL NULL 212640435648 [{"type": "user", "content" ... pending 2026-05-17T11:35:01.145921 NULL whatsapp 212640435648 Edit Delete
140 40 674 212703608391 Urgent dental pain and request for tooth extractio ... بلال السيوري NULL 212703608391 [{"type": "user", "content" ... pending 2026-03-30T18:03:56.045776 NULL NULL NULL Edit Delete
506 40 2121 212771251067 eligibility: المريض عندو مشكل فالناب وكيبغي يعرف و ... يوسف آيت البخاري NULL 212771251067 [{"type": "user", "content" ... pending 2026-05-24T22:12:51.721062 NULL whatsapp 212771251067 Edit Delete
538 40 674 212703608391 eligibility: بلال السيوري بغى يصلح les bagues بعد ... بلال السيوري NULL 212703608391 [{"type": "user", "content" ... pending 2026-05-31T22:52:06.149449 NULL whatsapp 212703608391 Edit Delete
686 46 2608 212702219394 appointment: تركيب سلك (orthodontie)؛ preferred: غ ... بشرى البغوري NULL 212702219394 [{"type": "user", "content" ... done 2026-06-19T21:29:20.550745 2026-06-19T22:26:14.623805 whatsapp 212702219394 Edit Delete
126 41 591 212724280878 Reschedule appointment from Monday to Tuesday for ... Hafsa NULL 212724280878 [{"type": "user", "content" ... pending 2026-03-27T15:06:23.070344 NULL NULL NULL Edit Delete
148 41 758 212766823627 appointment request for today at 13:30 Kawtar Kassas NULL 212766823627 [{"type": "user", "content" ... pending 2026-04-02T09:37:13.705943 NULL NULL NULL Edit Delete
60 40 140 212661427140 محمد الحليمي ينتظر متابعة بخصوص التقويم والأسنان ا ... محمد الحليمي NULL extract_from_user_id [{"type": "user", "content" ... done 2026-03-03T19:32:17.520856 2026-06-24T11:26:57.512334 NULL NULL Edit Delete
80 40 163 212688786949 appointment confirmation request for existing book ... حمزة مخلص NULL 212688786949 [{"type": "user", "content" ... pending 2026-03-11T15:23:27.398325 NULL NULL NULL Edit Delete
423 46 1870 212613889859 urgent_pain: طفلة عندها 6 سنين كتشكّي من ألم وحريق ... NULL NULL 212613889859 [{"type": "user", "content" ... pending 2026-05-14T18:57:53.989225 NULL whatsapp 212613889859 Edit Delete
166 46 785 212616797050 appointment: implantologie; preferred: غدا مع 9 دي ... Fatima Qouchbal NULL 212616797050 [{"type": "user", "content" ... done 2026-04-02T21:20:13.242982 2026-06-19T15:29:13.360624 NULL NULL Edit Delete
383 46 1710 212715908035 eligibility: patient wants to treat 4 front teeth ... NULL NULL 212715908035 [{"type": "user", "content" ... pending 2026-05-10T04:17:11.621612 NULL whatsapp 212715908035 Edit Delete
99 46 436 212610586469 Patient sent an image of teeth with yellowish stai ... extract_from_user_id NULL 212610586469 [{"type": "user", "content" ... pending 2026-03-15T19:08:39.985748 NULL NULL NULL Edit Delete
442 46 1929 212627397852 urgent_pain: ألم شديد في الضرسة مع إحساس بالحريق — ... NULL NULL 212627397852 [{"type": "user", "content" ... pending 2026-05-17T12:37:04.729601 NULL whatsapp 212627397852 Edit Delete
547 40 1122 212697044587 existing_patient_status: المريض كيسول على راديو قد ... Noureddine boukhacie NULL 212697044587 [{"type": "user", "content" ... pending 2026-06-01T14:24:34.940421 NULL whatsapp 212697044587 Edit Delete
116 41 537 212608615566 pricing inquiry for dental crowns unknown NULL 212608615566 [{"type": "user", "content" ... pending 2026-03-25T10:27:43.948417 NULL NULL NULL Edit Delete
339 46 1425 212699853524 prior_interaction: patient references previous pho ... NULL NULL 212699853524 [{"type": "user", "content" ... pending 2026-05-03T12:14:32.886311 NULL NULL NULL Edit Delete
526 46 2182 212668107139 existing_patient_status: مشكل في السن رقم 12 المرك ... NULL NULL 212668107139 [{"type": "user", "content" ... pending 2026-05-29T16:41:10.502586 NULL whatsapp 212668107139 Edit Delete
376 40 1685 212661422704 urgent_pain: طلب موعد مستعجل حنان بريطل NULL 212661422704 [{"type": "user", "content" ... pending 2026-05-09T08:53:52.197137 NULL whatsapp 212661422704 Edit Delete
305 40 280 212665725945 appointment: soin de kyste; preferred: mercredi 29 ... Asmae Bouhnane NULL 212665725945 [{"type": "user", "content" ... done 2026-04-28T10:12:48.590743 2026-06-03T17:53:39.573152 NULL NULL Edit Delete
578 40 1762 212632465230 cancellation/reschedule: LAKHOUIRI SAMIRA — الجمعة ... LAKHOUIRI SAMIRA NULL 212632465230 [{"type": "user", "content" ... done 2026-06-04T19:52:44.942599 2026-06-05T09:15:21.700354 whatsapp 212632465230 Edit Delete
725 46 2682 212632128473 appointment: استشارة؛ preferred: من 12/07 لفوق؛ na ... فاطمة عزوز NULL 212632128473 [{"type": "user", "content" ... pending 2026-06-24T22:59:48.406420 NULL whatsapp 212632128473 Edit Delete
273 46 1185 212678737211 eligibility: patient sent dental X-rays and intrao ... NULL NULL 212678737211 [{"type": "user", "content" ... pending 2026-04-23T20:45:42.043081 NULL NULL NULL Edit Delete
639 40 2129 212704570641 appointment: تقويم الاسنان; preferred: أي وقت; nam ... زينب الدايمي NULL 212704570641 [{"type": "user", "content" ... done 2026-06-12T20:51:53.775915 2026-06-13T08:59:01.915340 whatsapp 212704570641 Edit Delete
488 46 2066 212625358174 appointment: consultation وسد الفراغ بالكمبوزيت؛ p ... Abdelhak zaitouni NULL 212625358174 [{"type": "user", "content" ... pending 2026-05-22T16:34:03.401224 NULL whatsapp 212625358174 Edit Delete
93 40 366 212677386159 cancellation request احمد كريم هيلالي NULL 212677386159 [{"type": "user", "content" ... pending 2026-03-13T13:56:11.586851 NULL NULL NULL Edit Delete
250 46 956 212620832422 cancellation: سناء الخقوني — غدا مع 11:30 أو 12:00 ... سناء الخقوني NULL 212620832422 [{"type": "user", "content" ... pending 2026-04-16T14:06:29.707651 NULL NULL NULL Edit Delete
220 46 980 33783386625 eligibility: المريضة كتطلب تقدير تقريبي (devis app ... NULL NULL 33783386625 [{"type": "user", "content" ... pending 2026-04-13T15:46:13.435642 NULL NULL NULL Edit Delete
262 40 1125 212620305683 non_patient: fournisseur d’anesthésie dentaire pro ... Siham NULL 212620305683 [{"type": "user", "content" ... pending 2026-04-21T10:50:44.605223 NULL NULL NULL Edit Delete
251 46 1094 212620305683 inter_clinic: fournisseur propose une offre d’anes ... NULL NULL 212620305683 [{"type": "user", "content" ... pending 2026-04-16T15:44:48.041451 NULL NULL NULL Edit Delete
304 40 685 212622541212 kb_missing: طلب شهادة للعمل بعد إزالة الخيط Hassania chouimer NULL 212622541212 [{"type": "user", "content" ... pending 2026-04-28T09:20:20.397668 NULL NULL NULL Edit Delete
504 46 2053 ig:1168014699720514:4536105623275167 appointment: détartrage; preferred: 05 juin matin; ... NULL NULL 3376664738 [{"type": "user", "content" ... pending 2026-05-24T17:19:28.414611 NULL instagram ig:1168014699720514:4536105623275167 Edit Delete
185 41 869 212763868161 appointment request for immediate visit هدى كثير NULL 212763868161 [{"type": "user", "content" ... pending 2026-04-07T07:54:21.482559 NULL NULL NULL Edit Delete
501 46 2111 212601486800 eligibility: بغيت نقلع ضرس العقل — patient request ... NULL NULL 212601486800 [{"type": "user", "content" ... pending 2026-05-24T13:47:16.435165 NULL whatsapp 212601486800 Edit Delete
34 31 44 33766648942 Appointment booking request Unknown Unknown 33766648942 [{"type": "user", "content" ... pending 2025-12-07T18:58:06.103706 NULL NULL NULL Edit Delete
298 38 233 33766648942 user request Amine NULL 33766648942 [{"type": "user", "content" ... done 2026-04-27T12:12:31.678733 2026-06-03T07:11:20.632238 NULL NULL Edit Delete
404 38 233 33766648942 user request Yassine NULL 33766648942 [{"type": "user", "content" ... done 2026-05-12T01:49:15.470382 2026-06-03T07:11:20.664230 whatsapp 33766648942 Edit Delete
649 46 2331 32486054508 prior_interaction: المريض كيتكلم على سكانير داروه ... NULL NULL 32486054508 [{"type": "user", "content" ... done 2026-06-14T10:26:57.287712 2026-06-14T10:27:47.638040 whatsapp 32486054508 Edit Delete
629 46 1697 8617570344272 kb_missing: طلب خدمة عملاء بشرية — العميل يطلب الت ... NULL NULL 8617570344272 [{"type": "user", "content" ... done 2026-06-11T16:44:18.615538 2026-06-11T16:44:46.054731 whatsapp 8617570344272 Edit Delete
684 46 1799 212726836618 appointment: soin des caries restantes; preferred: ... Brahimi Lounes NULL 212726836618 [{"type": "user", "content" ... done 2026-06-19T18:20:41.718269 2026-06-19T22:27:49.717858 whatsapp 212726836618 Edit Delete