id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
152 46 760 212655785239 appointment: détartrage; preferred: today; name: M ... Mr tarik NULL 212655785239 [{"type": "user", "content" ... pending 2026-04-02T10:39:03.789053 NULL NULL NULL Edit Delete
154 47 761 212611344797 appointment_request: patient interested in blanchi ... Karim sefriwi NULL 212611344797 [{"type": "user", "content" ... pending 2026-04-02T11:12:47.792088 NULL NULL NULL Edit Delete
156 46 762 212620506365 assurance: AMO / CNSS — patient demande si le cabi ... نبيل مزوز NULL 212620506365 [{"type": "bot", "content" ... pending 2026-04-02T11:19:48.771318 NULL NULL NULL Edit Delete
157 46 762 212620506365 prior_interaction: نبيل مزوز يشرح وضعية CNSS/AMO د ... نبيل مزوز NULL 212620506365 [{"type": "user", "content" ... pending 2026-04-02T11:21:27.701268 NULL NULL NULL Edit Delete
158 46 763 212714968519 job_inquiry: envoi de CV pour une opportunité prof ... NULL NULL 212714968519 [{"type": "user", "content" ... pending 2026-04-02T11:43:32.417988 NULL NULL NULL Edit Delete
160 47 766 212668306839 kb_missing: patient asks price for couronnes for 2 ... Boudsi Hamza NULL 212668306839 [{"type": "user", "content" ... pending 2026-04-02T13:31:11.013353 NULL NULL NULL Edit Delete
627 40 773 212709659579 cancellation/reschedule: كوثر دهدوه — طلب تأجيل من ... كوثر دهدوه NULL 212709659579 [{"type": "bot", "content" ... done 2026-06-11T02:25:19.431752 2026-06-11T09:04:51.405295 whatsapp 212709659579 Edit Delete
164 47 778 212646532933 consultation request: patient interested in blanch ... Moustapha NULL 212646532933 [{"type": "user", "content" ... pending 2026-04-02T17:18:32.131749 NULL NULL NULL Edit Delete
171 47 783 221784479720 appointment: blanchiment; preferred: semaine du 15 ... Moussa NULL 221784479720 [{"type": "user", "content" ... pending 2026-04-03T11:10:29.619602 NULL NULL NULL Edit Delete
172 47 783 221784479720 appointment: blanchiment; preferred: 15 avril; nam ... Moussa NULL 221784479720 [{"type": "user", "content" ... pending 2026-04-03T11:10:42.553575 NULL NULL NULL Edit Delete
166 46 785 212616797050 appointment: implantologie; preferred: غدا مع 9 دي ... Fatima Qouchbal NULL 212616797050 [{"type": "user", "content" ... done 2026-04-02T21:20:13.242982 2026-06-19T15:29:13.360624 NULL NULL Edit Delete
167 46 786 12024397778 appointment: multiple cavities, possible root cana ... Imane Bensaid NULL 12024397778 [{"type": "user", "content" ... done 2026-04-02T22:14:53.323679 2026-06-08T15:03:23.510580 NULL NULL Edit Delete
168 46 791 212662455361 urgent_pain: dent cassée — besoin d'une prise ... NULL NULL 212662455361 [{"type": "user", "content" ... pending 2026-04-03T04:20:50.333363 NULL NULL NULL Edit Delete
169 46 792 447498398909 eligibility: Hollywood smile — patient gave birth ... NULL NULL 447498398909 [{"type": "user", "content" ... pending 2026-04-03T08:45:32.567993 NULL NULL NULL Edit Delete
170 47 796 212707750460 cancellation/reschedule: Jboua Mohamed — demain 11 ... Jboua Mohamed NULL 212707750460 [{"type": "user", "content" ... pending 2026-04-03T10:59:00.380273 NULL NULL NULL Edit Delete
201 40 798 212660508700 Client asks for pricing details for nettoyage et d ... BOUALGA MARWA NULL 212660508700 [{"type": "bot", "content" ... pending 2026-04-10T13:09:51.155941 NULL NULL NULL Edit Delete
517 40 798 212660508700 appointment: إزالة les bagues; preferred: غدا الجم ... BOUALGA MARWA NULL 212660508700 [{"type": "bot", "content" ... pending 2026-05-28T17:19:29.055294 NULL whatsapp 212660508700 Edit Delete
175 46 811 212695719609 job_inquiry: Maryem OuHmouch كتأكد أنها عندها تجرب ... Maryem OuHmouch NULL 212695719609 [{"type": "user", "content" ... pending 2026-04-03T21:52:50.404577 NULL NULL NULL Edit Delete
176 47 813 212690505525 appointment: consultation; preferred: après-midi; ... Omar NULL 212690505525 [{"type": "user", "content" ... pending 2026-04-04T02:40:15.114967 NULL NULL NULL Edit Delete
177 46 816 33669470010 eligibility: demande si consultation possible sans ... NULL NULL 33669470010 [{"type": "user", "content" ... pending 2026-04-04T09:21:22.850549 NULL NULL NULL Edit Delete
235 46 824 32493115049 appointment: récupération des gouttières; preferre ... Sarah Bibi NULL 32493115049 [{"type": "bot", "content" ... pending 2026-04-15T10:26:03.658665 NULL NULL NULL Edit Delete
461 46 824 32493115049 prior_interaction: Sarah Bibi requests the sending ... Sarah Bibi NULL 32493115049 [{"type": "user", "content" ... pending 2026-05-19T12:13:03.523901 NULL whatsapp 32493115049 Edit Delete
178 46 829 212626345174 appointment: تعمير الضروس (حشو الأسنان)؛ preferred ... Ferdaouss deraaoui NULL 212626345174 [{"type": "user", "content" ... done 2026-04-04T18:24:38.989041 2026-06-04T16:15:24.590872 NULL NULL Edit Delete
179 46 830 31685467531 kb_missing: Zaka عندو دَرْسة خاوية طاحت وباغي يعرف ... Zaka NULL 31685467531 [{"type": "user", "content" ... pending 2026-04-04T23:23:26.076273 NULL NULL NULL Edit Delete
296 49 831 33766648942 human_request: client explicitly asked to speak wi ... Amine Aminesaada18@gmail.com 33766648942 [{"type": "bot", "content" ... pending 2026-04-27T12:02:34.215726 NULL NULL NULL Edit Delete
180 46 834 212651322153 eligibility: patient requests extraction of a prev ... NULL NULL 212651322153 [{"type": "user", "content" ... pending 2026-04-05T07:29:56.324679 NULL NULL NULL Edit Delete
181 46 835 212687982734 appointment: ألم وحريق في الضرس؛ preferred: اليوم؛ ... Zineb el khaouadi NULL 212687982734 [{"type": "user", "content" ... pending 2026-04-05T08:16:48.486495 NULL NULL NULL Edit Delete
182 46 836 212651671808 urgent_pain: urgence abces — patient signale un ab ... De Bruycker Steven NULL 212651671808 [{"type": "user", "content" ... pending 2026-04-05T09:58:53.391902 NULL NULL NULL Edit Delete
544 40 843 212672801636 remise_request: المريضة كتطلب تبلغو الطبيب أنها ما ... آية تقني NULL 212672801636 [{"type": "bot", "content" ... pending 2026-06-01T11:53:09.544873 NULL whatsapp 212672801636 Edit Delete
390 40 847 212605460404 cancellation/reschedule: Malak Elhemyany — lundi 1 ... Malak Elhemyany NULL 212605460404 [{"type": "bot", "content" ... pending 2026-05-11T08:07:05.600194 NULL whatsapp 212605460404 Edit Delete
184 40 860 212718820219 Client requests to reschedule appointment to Thurs ... KALT IBTISSAM NULL 212718820219 [{"type": "bot", "content" ... pending 2026-04-07T06:03:49.633213 NULL NULL NULL Edit Delete
312 40 861 212661979818 reschedule: MOUMEN MEHDI — jeudi 30 avril 2026 mat ... MOUMEN MEHDI NULL 212661979818 [{"type": "bot", "content" ... pending 2026-04-29T17:14:41.051393 NULL NULL NULL Edit Delete
205 40 865 212681899515 Patient asks if Mohammed Lahyani can come today in ... Mohammed Lahyani NULL 212681899515 [{"type": "bot", "content" ... done 2026-04-11T10:41:13.335577 2026-06-15T10:13:06.351584 NULL NULL Edit Delete
256 40 865 212681899515 استفسار حول ليباك ديال محمد اللحياني واش غادي يكون ... محمد اللحياني NULL 212681899515 [{"type": "user", "content" ... done 2026-04-17T13:51:47.319387 2026-06-15T10:13:06.366710 NULL NULL Edit Delete
301 40 865 212681899515 existing_patient_status: سؤال حول واش les bagues و ... فاطمة الحياني NULL 212681899515 [{"type": "bot", "content" ... done 2026-04-27T15:05:34.735934 2026-06-15T10:13:06.381086 NULL NULL Edit Delete
311 40 865 212681899515 existing_patient_status: patient asking about stat ... Fatima El-Hayani NULL 212681899515 [{"type": "bot", "content" ... done 2026-04-29T16:02:30.349000 2026-06-15T10:13:06.395197 NULL NULL Edit Delete
410 40 865 212681899515 طلب تغيير الموعد: Mohamed ALLEHYANI محتاج موعد أبك ... Mohamed ALLEHYANI NULL 212681899515 [{"type": "bot", "content" ... done 2026-05-12T22:21:21.166399 2026-06-15T10:13:06.410864 whatsapp 212681899515 Edit Delete
658 40 865 212681899515 تأكيد عاجل: السيدة فاطمة من الشمال محتاجة تأكيد نه ... فاطمة اللحياني NULL 212681899515 [{"type": "bot", "content" ... done 2026-06-15T10:09:43.658817 2026-06-15T10:13:06.433991 whatsapp 212681899515 Edit Delete
183 41 868 212621110526 KB missing for détartrage pricing extract_from_user_id NULL 212621110526 [{"type": "user", "content" ... pending 2026-04-06T20:26:23.936368 NULL NULL NULL Edit Delete
185 41 869 212763868161 appointment request for immediate visit هدى كثير NULL 212763868161 [{"type": "user", "content" ... pending 2026-04-07T07:54:21.482559 NULL NULL NULL Edit Delete
186 41 870 212698667879 appointment request for Thursday or Friday afterno ... خديجة خروب NULL 212698667879 [{"type": "user", "content" ... pending 2026-04-07T11:37:23.426423 NULL NULL NULL Edit Delete
230 40 876 212658037293 Client requests to reschedule appointment from Wed ... Doha Hanin NULL 212658037293 [{"type": "bot", "content" ... pending 2026-04-14T16:44:20.765819 NULL NULL NULL Edit Delete
187 49 879 widget_conv_1775632723173_jef3xw1qg human_request: client needs assistance with expire ... Jesica NULL Not provided (Instagram/Messenger – please request ... [{"type": "bot", "content" ... pending 2026-04-08T07:31:50.617587 NULL NULL NULL Edit Delete
188 49 880 widget_conv_1775633606619_11vayise8 human_request: client explicitly asked to speak wi ... amine amine@beta.com Not provided (Instagram/Messenger – please request ... [{"type": "user", "content" ... pending 2026-04-08T07:34:12.470587 NULL NULL NULL Edit Delete
189 46 883 212669615899 inter_clinic: laboratoire chrono esthetica يسأل عن ... Laboratoire chrono esthetica NULL 212669615899 [{"type": "user", "content" ... pending 2026-04-08T15:47:30.676386 NULL NULL NULL Edit Delete
190 46 885 212657451336 eligibility: patient يسأل عن مدة استعمال الدواء وم ... NULL NULL 212657451336 [{"type": "user", "content" ... done 2026-04-08T15:54:21.715361 2026-06-08T17:16:48.648639 NULL NULL Edit Delete
191 46 889 33695561282 diaspora: patient à l'étranger souhaite devis ... NULL NULL 33695561282 [{"type": "user", "content" ... pending 2026-04-08T16:13:03.407262 NULL NULL NULL Edit Delete
193 46 907 212617738812 prior_interaction: client references recent phone ... NULL NULL 212617738812 [{"type": "user", "content" ... pending 2026-04-08T17:46:50.217869 NULL NULL NULL Edit Delete
492 46 908 212632335362 appointment: تعمير الضرسة (plombage); preferred: ا ... NULL NULL 212632335362 [{"type": "bot", "content" ... pending 2026-05-23T10:02:06.902631 NULL whatsapp 212632335362 Edit Delete
202 46 912 212707606959 kb_missing: demande estimation globale — patientة ... NULL NULL 212707606959 [{"type": "bot", "content" ... pending 2026-04-10T14:39:25.078769 NULL NULL NULL Edit Delete