id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
334 46 624 212661772945 prior_interaction: client confirms direct discussi ... NULL NULL 212661772945 [{"type": "bot", "content" ... done 2026-05-02T11:28:56.931192 2026-06-17T15:06:40.285521 NULL NULL Edit Delete
690 46 624 212661772945 existing_patient_status: المريض كيقولي أن السلك (s ... ELKATI JABER NULL 212661772945 [{"type": "bot", "content" ... done 2026-06-20T14:42:05.155961 2026-06-20T15:41:16.290685 whatsapp 212661772945 Edit Delete
539 46 628 212603293086 out_of_scope: Basma ZAATER طلب نسخ الفواتير — clie ... Basma ZAATER NULL 212603293086 [{"type": "user", "content" ... done 2026-06-01T08:54:29.643302 2026-06-04T14:28:52.293981 whatsapp 212603293086 Edit Delete
663 46 628 212603293086 prior_interaction: patient requests doctor explana ... NULL NULL 212603293086 [{"type": "user", "content" ... done 2026-06-15T14:50:15.963470 2026-06-15T16:28:27.632581 whatsapp 212603293086 Edit Delete
573 46 634 491633190751 eligibility: The patient is inquiring if there is ... NULL NULL 491633190751 [{"type": "bot", "content" ... done 2026-06-04T09:23:26.956778 2026-06-04T09:28:05.933481 whatsapp 491633190751 Edit Delete
676 46 634 491633190751 prior_interaction: الزبون كيسول على تأكيد آخر تحوي ... NULL NULL 491633190751 [{"type": "user", "content" ... done 2026-06-18T12:06:19.659059 2026-06-18T12:56:54.765975 whatsapp 491633190751 Edit Delete
244 46 635 34688229166 prior_interaction: patient asks about remaining pa ... NULL NULL 34688229166 [{"type": "bot", "content" ... pending 2026-04-16T09:01:51.361032 NULL NULL NULL Edit Delete
163 46 636 212661205872 existing_patient_status: client requests confirmat ... NULL NULL 212661205872 [{"type": "bot", "content" ... pending 2026-04-02T14:30:06.275539 NULL NULL NULL Edit Delete
132 46 640 34612433802 Patient requests full price estimate for 4 implant ... Mohamed moniem el murabet NULL 34612433802 [{"type": "user", "content" ... pending 2026-03-29T14:17:34.242830 NULL NULL NULL Edit Delete
375 46 644 212658677752 appointment: filling; preferred: après-midi; name: ... BENALLOUCH Mourad NULL 212658677752 [{"type": "bot", "content" ... pending 2026-05-08T19:51:41.929323 NULL whatsapp 212658677752 Edit Delete
351 40 651 212665752545 kb_missing: سؤال عن ثمن نزع الضرس بعد الراديو گنيفد خاليفة NULL 212665752545 [{"type": "user", "content" ... done 2026-05-04T22:11:12.400869 2026-06-15T12:29:31.869540 NULL NULL Edit Delete
409 40 651 212665752545 urgent_pain: ألم شديد وانتفاخ بعد خلع الضرسة، المر ... كنيفيد خليفة NULL 212665752545 [{"type": "bot", "content" ... done 2026-05-12T20:45:29.786391 2026-06-15T12:29:31.883916 whatsapp 212665752545 Edit Delete
606 40 651 212665752545 urgent_pain: المريضة كتشكي من ألم مستمر وحريق فالف ... كنيفد NULL 212665752545 [{"type": "user", "content" ... done 2026-06-08T16:51:35.464643 2026-06-15T12:29:31.898652 whatsapp 212665752545 Edit Delete
134 41 653 212656456936 appointment request for وردية العوالي to complete ... وردية العوالي NULL 212656456936 [{"type": "bot", "content" ... pending 2026-03-30T10:10:59.954327 NULL NULL NULL Edit Delete
485 41 653 212656456936 استفسار عن موعد: السيدة قالت أن عندها موعد نهار ال ... غير معروف NULL 212656456936 [{"type": "user", "content" ... pending 2026-05-22T12:00:30.606349 NULL whatsapp 212656456936 Edit Delete
136 40 654 212674754098 Appointment: unspecified treatment; preferred: Sat ... Osama Benmalek NULL 212674754098 [{"type": "user", "content" ... pending 2026-03-30T10:26:09.255384 NULL NULL NULL Edit Delete
255 40 654 212674754098 reschedule: BENMALEK OUSSAMA — reporter le rendez- ... BENMALEK OUSSAMA NULL 212674754098 [{"type": "user", "content" ... pending 2026-04-17T10:29:28.642748 NULL NULL NULL Edit Delete
299 40 658 212706626585 appointment: contrôle les bagues; preferred: l3chy ... Noura Ait Arab NULL 212706626585 [{"type": "bot", "content" ... pending 2026-04-27T14:17:18.844905 NULL NULL NULL Edit Delete
300 40 658 212706626585 appointment: contrôle/serrage les bagues; preferre ... Noura Ait Arab NULL 212706626585 [{"type": "bot", "content" ... pending 2026-04-27T14:17:29.242335 NULL NULL NULL Edit Delete
303 40 658 212706626585 modification: Noura Ait Arab كتفضل وقت قبل الأربعا ... Noura Ait Arab NULL 212706626585 [{"type": "user", "content" ... pending 2026-04-27T17:41:26.437171 NULL NULL NULL Edit Delete
467 40 658 212706626585 appointment: زيارة البغيات؛ preferred: الخميس أو ا ... Noura Ait arab NULL 212706626585 [{"type": "bot", "content" ... pending 2026-05-20T09:27:54.222147 NULL whatsapp 212706626585 Edit Delete
720 40 658 212706626585 appointment: تقويم الأسنان; preferred: السبت على ا ... Noura ait arab NULL 212706626585 [{"type": "bot", "content" ... pending 2026-06-24T17:18:02.169989 NULL whatsapp 212706626585 Edit Delete
137 41 663 212722520126 appointment request for the evening at 17:00 Youssra el lahyani NULL 212722520126 [{"type": "user", "content" ... pending 2026-03-30T12:00:29.727672 NULL NULL NULL Edit Delete
138 41 663 212722520126 reschedule request from 17:00 to 18:00 Youssra el lahyani NULL 212722520126 [{"type": "user", "content" ... pending 2026-03-30T12:26:37.850528 NULL NULL NULL Edit Delete
327 46 665 212622644097 billing: طلب فاتورة شهر أبريل + طلب نقص مبلغ Somva ... NULL NULL 212622644097 [{"type": "bot", "content" ... done 2026-05-01T16:52:48.627379 2026-06-04T10:18:52.013398 NULL NULL Edit Delete
162 46 673 212661944506 prior_interaction: patient Loubna El Khamlichi rep ... Loubna El Khamlichi NULL 212661944506 [{"type": "user", "content" ... pending 2026-04-02T14:29:48.856209 NULL NULL NULL Edit Delete
140 40 674 212703608391 Urgent dental pain and request for tooth extractio ... بلال السيوري NULL 212703608391 [{"type": "user", "content" ... pending 2026-03-30T18:03:56.045776 NULL NULL NULL Edit Delete
538 40 674 212703608391 eligibility: بلال السيوري بغى يصلح les bagues بعد ... بلال السيوري NULL 212703608391 [{"type": "user", "content" ... pending 2026-05-31T22:52:06.149449 NULL whatsapp 212703608391 Edit Delete
541 40 674 212703608391 appointment: ضرس مهرس؛ preferred: اليوم أي وقت؛ na ... بلال السيوري NULL 212703608391 [{"type": "bot", "content" ... pending 2026-06-01T09:34:17.023324 NULL whatsapp 212703608391 Edit Delete
141 41 680 212725083708 KB missing for orthodontic braces protocol Youssra Lhnaoui NULL 212725083708 [{"type": "user", "content" ... pending 2026-03-31T06:15:33.259163 NULL NULL NULL Edit Delete
142 40 684 212647292141 Patient asks about attending sessions without imme ... Amina Azzouzi NULL 212647292141 [{"type": "user", "content" ... pending 2026-03-31T08:35:42.238267 NULL NULL NULL Edit Delete
388 40 684 212647292141 reschedule: AZZOUZI AMINA — lundi 11 mai 2026 à 18 ... AZZOUZI AMINA NULL 212647292141 [{"type": "bot", "content" ... pending 2026-05-10T19:37:13.652367 NULL whatsapp 212647292141 Edit Delete
724 40 684 212647292141 cancellation/reschedule: AZZOUZI AMINA — demande d ... AZZOUZI AMINA NULL 212647292141 [{"type": "bot", "content" ... pending 2026-06-24T17:52:57.907806 NULL whatsapp 212647292141 Edit Delete
257 40 685 212622541212 تأكيد موعد: إزالة الغرز؛ الاسم: Hassania chouimer Hassania chouimer NULL 212622541212 [{"type": "bot", "content" ... pending 2026-04-18T00:41:53.420283 NULL NULL NULL Edit Delete
304 40 685 212622541212 kb_missing: طلب شهادة للعمل بعد إزالة الخيط Hassania chouimer NULL 212622541212 [{"type": "user", "content" ... pending 2026-04-28T09:20:20.397668 NULL NULL NULL Edit Delete
143 47 686 221774686140 appointment: blanchiment; preferred: jeudi; name: ... Ndiome NULL 221774686140 [{"type": "user", "content" ... pending 2026-03-31T10:32:24.251821 NULL NULL NULL Edit Delete
499 46 696 212677236973 appointment: détartrage et soin; preferred: le plu ... Fatima Bounadem NULL 212677236973 [{"type": "user", "content" ... done 2026-05-24T11:57:43.016328 2026-06-15T12:01:10.320828 whatsapp 212677236973 Edit Delete
722 46 696 212677236973 existing_patient_status: patient Ali Jlok signale ... Ali Jlok NULL 212677236973 [{"type": "bot", "content" ... done 2026-06-24T17:35:36.992473 2026-06-24T22:03:03.195390 whatsapp 212677236973 Edit Delete
159 46 698 212639720917 out_of_scope: patient sent photo of dental hygiene ... NULL NULL 212639720917 [{"type": "bot", "content" ... pending 2026-04-02T12:19:57.722807 NULL NULL NULL Edit Delete
242 40 709 212628738003 Patient asking if a couronne can be done for less ... Samira Zouak NULL 212628738003 [{"type": "bot", "content" ... done 2026-04-15T22:18:01.061666 2026-06-17T09:08:32.990713 NULL NULL Edit Delete
436 40 709 212628738003 appointment: إصلاح الضرسة بعد الموافقة على التأمين ... Samira Zouak NULL 212628738003 [{"type": "user", "content" ... done 2026-05-16T07:51:06.194876 2026-06-17T09:08:33.001674 whatsapp 212628738003 Edit Delete
144 47 714 212649541123 appointment: blanchiment; preferred: cette semaine ... Agbavor NULL 212649541123 [{"type": "user", "content" ... pending 2026-03-31T22:39:16.657878 NULL NULL NULL Edit Delete
145 47 714 212649541123 eligibility: consultation for filling spaces betwe ... unknown NULL 212649541123 [{"type": "bot", "content" ... pending 2026-03-31T22:41:36.656220 NULL NULL NULL Edit Delete
405 46 727 212668636678 appointment: remplacement/repose de prothèse; pref ... BERTRAND CHARLES MAURICE Le Goff NULL 212668636678 [{"type": "user", "content" ... pending 2026-05-12T05:30:21.156887 NULL whatsapp 212668636678 Edit Delete
146 46 752 212610569197 eligibility: patient Ahmed Habach a perdu les dent ... Ahmed Habach NULL 212610569197 [{"type": "user", "content" ... pending 2026-04-02T07:52:32.264415 NULL NULL NULL Edit Delete
147 46 752 212610569197 high_intent_lead: demande urgente de rendez-vous p ... NULL NULL 212610569197 [{"type": "bot", "content" ... pending 2026-04-02T08:01:04.515625 NULL NULL NULL Edit Delete
458 46 755 212654281061 prior_interaction: المريضة أرسلت صورة لشيء خرج من ... ZERIOUH Rachida NULL 212654281061 [{"type": "bot", "content" ... pending 2026-05-18T22:52:43.713174 NULL whatsapp 212654281061 Edit Delete
192 46 756 447947516032 prior_interaction: patiente partage une ordonnance ... EL FARZAZI Samar NULL 447947516032 [{"type": "bot", "content" ... pending 2026-04-08T17:08:46.612534 NULL NULL NULL Edit Delete
148 41 758 212766823627 appointment request for today at 13:30 Kawtar Kassas NULL 212766823627 [{"type": "user", "content" ... pending 2026-04-02T09:37:13.705943 NULL NULL NULL Edit Delete
149 41 759 447902528267 Client asking for appointment time confirmation fo ... Majid Mohamed NULL 447902528267 [{"type": "user", "content" ... pending 2026-04-02T09:48:36.557499 NULL NULL NULL Edit Delete