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200
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reschedule: Achraf El kaddioui — lundi ou mardi pr reschedule: Achraf El kaddioui — lundi ou mardi prochain — raison: indisponibilité aujourd'hui...
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Achraf El kaddioui
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NULL
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212620404931
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[{"type": "user", "content" [{"type": "user", "content": "[voice]"}, {"type": "bot", "content": "\u0645\u0631\u062d\u0628\u0627! \ud83d\ude0a \u0628\u0627\u0634 \u0646\u0628\u0644\u063a \u0627\u0644\u0641\u0631\u064a\u0642 \u0628\u0627\u0644\u062a\u063a\u064a\u064a\u0631\u060c \u0648\u0627\u062e\u0627 \u062a\u0643\u062a\u0628 \u0644\u064a\u0627 \u0627\u0644\u0625\u0633\u0645 \u0627\u0644\u0643\u0627\u0645\u0644 \u062f\u064a\u0627\u0644\u0643\u061f \u0648\u0643\u0646\u0639\u062a\u062f\u0631 \u0639\u0644\u0649 \u0627\u0644\u0625\u0632\u0639\u0627\u062c."}, {"type": "bot", "content": "salam Achraf cava \nImta nchad lik rendez vous lundi Ola mardi ?"}, {"type": "user", "content": "Nchof m3a deri o ngolik"}, {"type": "user", "content": "Samedi"}, {"type": "user", "content": "Ola dimanche"}, {"type": "user", "content": "Nkhali"}, {"type": "user", "content": "Lik message"}, {"type": "bot", "content": "\u0628\u0627\u0634 \u0646\u0643\u0645\u0644 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a\u060c \u0648\u0627\u062e\u0627 \u062a\u0643\u062a\u0628 \u0644\u064a\u0627 \u0627\u0644\u0625\u0633\u0645 \u0627\u0644\u0643\u0627\u0645\u0644 \u062f\u064a\u0627\u0644\u0643\u061f \u0634\u0643\u0631\u0627 \u0628\u0627\u0631\u0643 \u0627\u0644\u0644\u0647 \u0641\u064a\u0643!"}, {"type": "user", "content": "Achraf El kaddioui"}]...
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pending
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2026-04-09T18:20:47.386425
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NULL
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NULL
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187
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49
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879
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widget_conv_1775632723173_jef3xw1qg
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human_request: client needs assistance with expire human_request: client needs assistance with expired quotes and contacting support...
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Jesica
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NULL
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Not provided (Instagram/Messenger – please request Not provided (Instagram/Messenger – please request from user)...
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[{"type": "bot", "content" [{"type": "bot", "content": "Global Attach\u00e9 offers a wide range of translation services for various documents, including birth certificates, marriage contracts, asylum documents, diplomas, legal contracts, academic transcripts, and passports. We provide both certified and non-certified translations in over 200 languages, available 24/7.\n\nHere are some examples of our pricing:\n- Birth Certificates: Starting from $45 per page\n- Marriage Contracts: Starting from $55 per page\n- School Transcripts: Starting from $65 per page\n\nWe also offer additional services such as editing, proofreading, transcription, and subtitling. Notarization is available for an additional $15 per signature. Typically, we provide quotes within 1-2 hours and deliver translations within 24-48 hours for audio transcription.\n\nIf you have any specific needs or questions, feel free to ask!"}, {"type": "user", "content": "I want my order status"}, {"type": "user", "content": "I want my order status"}, {"type": "user", "content": "I want my order status"}, {"type": "bot", "content": "To check your order status, could you please provide your order number? It should look something like DBO453230. Once I have that, I'll be able to look up the status for you."}, {"type": "user", "content": "my email is aminesaada18@gmail.com"}, {"type": "bot", "content": "I found a few quotes associated with your email:\n\n1. **Quote DBO69839efd76810**: This quote has expired. Please contact support to request a refreshed quote.\n2. **Quote DBO6976bcc9e8f15**: The quote has been submitted, and our team will review and provide pricing shortly.\n3. **Quote DBO6976aa317d136**: This quote has also expired. Please contact support to request a refreshed quote.\n\nIf you need further assistance or have any questions, feel free to ask!"}, {"type": "user", "content": "how to contact support"}, {"type": "bot", "content": "You can contact Global Attach\u00e9 support by visiting our website and using the contact form, or by emailing us directly at support@globalattache.com. Our team is available 24/7 to assist you with any inquiries or issues you may have."}, {"type": "user", "content": "can you notify them"}, {"type": "bot", "content": "Could you please provide me with your full name so I can notify our team to assist you with your expired quotes?"}, {"type": "user", "content": "Jesica"}]...
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pending
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2026-04-08T07:31:50.617587
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NULL
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NULL
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188
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49
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880
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widget_conv_1775633606619_11vayise8
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human_request: client explicitly asked to speak wi human_request: client explicitly asked to speak with a real person...
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amine
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amine@beta.com
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Not provided (Instagram/Messenger – please request Not provided (Instagram/Messenger – please request from user)...
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[{"type": "user", "content" [{"type": "user", "content": "Can I talk to a human"}, {"type": "bot", "content": "Of course \u2014 could you give me your full name so I can connect you with the right person?"}, {"type": "user", "content": "amine"}, {"type": "bot", "content": "Could you please provide your email address so I can pass this to the right person?"}, {"type": "user", "content": "amine@beta.com"}]...
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pending
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2026-04-08T07:34:12.470587
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NULL
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NULL
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296
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49
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831
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33766648942
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human_request: client explicitly asked to speak wi human_request: client explicitly asked to speak with a real person...
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Amine
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Aminesaada18@gmail.com
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33766648942
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[{"type": "bot", "content" [{"type": "bot", "content": "Hello! Welcome to Global Attach\u00e9 \ud83d\ude0a How can I help you today?"}, {"type": "user", "content": "Hi"}, {"type": "bot", "content": "Hello! Welcome to Global Attach\u00e9 \ud83d\ude0a How can I help you today?"}, {"type": "user", "content": "Hi"}, {"type": "bot", "content": "Hello! Welcome to Global Attach\u00e9 \ud83d\ude0a How can I help you today?"}, {"type": "user", "content": "Can I know the status of my order"}, {"type": "bot", "content": "Could you please provide your order number? It should look something like DBO453230. This will help me find the status for you."}, {"type": "user", "content": "I want to talk to a human"}, {"type": "bot", "content": "Of course \u2014 could you give me your full name so I can connect you with the right person?"}, {"type": "user", "content": "Amine"}, {"type": "bot", "content": "Could you please provide your email address so I can pass your request to the right person?"}, {"type": "user", "content": "Aminesaada18@gmail.com"}]...
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pending
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2026-04-27T12:02:34.215726
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NULL
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NULL
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648
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49
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2501
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201040949979
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out_of_scope: client from Word Way is offering tra out_of_scope: client from Word Way is offering translation services and awaiting confirmation on collaboration proposal...
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Ahmed Abdul-Jawad
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info@wordwaytranslate.com
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201040949979
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[{"type": "user", "content" [{"type": "user", "content": "This is our pricelist."}, {"type": "bot", "content": "Thank you for sharing your pricelist."}, {"type": "bot", "content": "If you have any specific details or proposals you'd like us to consider, please feel free to share them."}, {"type": "bot", "content": "Our team will review the information and get back to you regarding any potential collaboration opportunities."}, {"type": "bot", "content": "If there's anything else you'd like to discuss, just let us know!"}, {"type": "user", "content": "Waiting for your kind confirmation."}, {"type": "bot", "content": "I've noted your request for confirmation regarding the collaboration."}, {"type": "bot", "content": "I'll notify our team about your proposal, and they will follow up with you shortly."}, {"type": "bot", "content": "Could you please provide your full name so I can pass this information to the right person?"}, {"type": "user", "content": "Ahmed Abdul-Jawad"}, {"type": "bot", "content": "Could you please provide your email address as well? This will help us ensure that our team can reach out to you with the confirmation and any further details regarding the collaboration. Thank you!"}, {"type": "user", "content": "info@wordwaytranslate.com"}]...
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pending
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2026-06-14T08:08:17.548519
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NULL
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whatsapp
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201040949979
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345
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50
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1463
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33766648942
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kb_missing: client requests human interaction for kb_missing: client requests human interaction for detailed discussion...
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Amine
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Cto@forteunoweb.com
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33766648942
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[{"type": "bot", "content" [{"type": "bot", "content": "Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?"}, {"type": "user", "content": "What you guys do"}, {"type": "bot", "content": "Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.\n\nAre you interested in any specific service or property type?"}, {"type": "user", "content": "I would like. A appointmenet to talk more in details"}, {"type": "bot", "content": "Of course, we can arrange a Zoom call for you to discuss your interests in more detail. Could I have your full name to proceed with the booking?"}, {"type": "user", "content": "Yes my name is amine"}, {"type": "bot", "content": "Thank you, Amine. We have several available slots for a 30-minute Zoom call tomorrow, May 5th. Here are some options:\n\n09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30, 18:00, 18:30.\n\nPlease let me know which time works best for you, and I'll confirm the appointment."}, {"type": "user", "content": "Emm 16 works for me"}, {"type": "bot", "content": "Your appointment is confirmed for tomorrow, May 5th at 16:00 (BST) for a 30-minute discussion on luxury real estate services. \n\nIf you have any questions or need to reschedule, feel free to reach out. Looking forward to our conversation!"}, {"type": "user", "content": "I want to talk to a human"}, {"type": "bot", "content": "Could you please provide your email address so I can connect you with our advisory team?"}, {"type": "user", "content": "Cto@forteunoweb.com"}]...
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pending
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2026-05-04T13:25:28.954858
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NULL
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