id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
60 40 140 212661427140 محمد الحليمي ينتظر متابعة بخصوص التقويم والأسنان ا ... محمد الحليمي NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-03T19:32:17.520856 NULL Edit Delete
61 40 139 212608489968 appointment request for tomorrow at 10 AM عتيقة مرادي NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-04T14:59:21.899286 NULL Edit Delete
69 40 237 212618905043 Changement de rendez-vous demandé : indisponible d ... Soukaina Chichaoui NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-06T19:53:51.342976 NULL Edit Delete
187 49 879 widget_conv_1775632723173_jef3xw1qg human_request: client needs assistance with expire ... Jesica NULL Not provided (Instagram/Messenger – please request ... [{"type": "bot", "content" ... pending 2026-04-08T07:31:50.617587 NULL Edit Delete
188 49 880 widget_conv_1775633606619_11vayise8 human_request: client explicitly asked to speak wi ... amine amine@beta.com Not provided (Instagram/Messenger – please request ... [{"type": "user", "content" ... pending 2026-04-08T07:34:12.470587 NULL Edit Delete
194 46 914 971585711636 appointment: détartrage; preferred: samedi 11/04; ... Ennajdaoui Zakaria NULL 971585711636 [{"type": "user", "content" ... pending 2026-04-09T09:05:31.792678 NULL Edit Delete
223 46 1032 491728126761 appointment: consultation pour pose de facettes; p ... Hanan Ben Houssa NULL 491728126761 [{"type": "bot", "content" ... pending 2026-04-14T09:21:05.600602 NULL Edit Delete
192 46 756 447947516032 prior_interaction: patiente partage une ordonnance ... EL FARZAZI Samar NULL 447947516032 [{"type": "bot", "content" ... pending 2026-04-08T17:08:46.612534 NULL Edit Delete
149 41 759 447902528267 Client asking for appointment time confirmation fo ... Majid Mohamed NULL 447902528267 [{"type": "user", "content" ... pending 2026-04-02T09:48:36.557499 NULL Edit Delete
213 46 1002 447714209920 appointment: teeth cleaning for 2 people (Aboobake ... Aboobaker Sacranie, Mubina Sacranie NULL 447714209920 [{"type": "user", "content" ... pending 2026-04-12T22:35:16.068618 NULL Edit Delete
226 46 1002 447714209920 cancellation: Mubina Sacranie — mercredi 15 avril ... Mubina Sacranie NULL 447714209920 [{"type": "bot", "content" ... pending 2026-04-14T14:56:13.074728 NULL Edit Delete
227 46 1002 447714209920 cancellation: Aboobaker and Mubina Sacranie — teet ... Aboobaker and Mubina Sacranie NULL 447714209920 [{"type": "bot", "content" ... pending 2026-04-14T14:56:26.655286 NULL Edit Delete
277 46 1199 447513899518 appointment: composite bonding consultation; prefe ... Mohammed Ketami NULL 447513899518 [{"type": "user", "content" ... pending 2026-04-24T10:58:17.759759 NULL Edit Delete
169 46 792 447498398909 eligibility: Hollywood smile — patient gave birth ... NULL NULL 447498398909 [{"type": "user", "content" ... pending 2026-04-03T08:45:32.567993 NULL Edit Delete
135 46 575 380634338552 طلب إرسال radiologie panoramique للمريضة Garrit Yo ... Garrit Youssra NULL 380634338552 [{"type": "bot", "content" ... pending 2026-03-30T10:18:03.160793 NULL Edit Delete
211 46 424 35054082434 urgent_pain: Meriem Mghoughi تعاني من ألم شديد وحر ... Meriem Mghoughi NULL 35054082434 [{"type": "bot", "content" ... pending 2026-04-12T20:14:17.296867 NULL Edit Delete
212 46 424 35054082434 urgent_pain: Meriem Mghoughi كتعيش ألم شديد وحريق ... Meriem Mghoughi NULL 35054082434 [{"type": "bot", "content" ... pending 2026-04-12T20:14:38.061021 NULL Edit Delete
128 46 596 34692915413 Patient requests remote consultation from Spain Aya Bouhou NULL 34692915413 [{"type": "user", "content" ... pending 2026-03-27T16:12:54.072994 NULL Edit Delete
244 46 635 34688229166 prior_interaction: patient asks about remaining pa ... NULL NULL 34688229166 [{"type": "bot", "content" ... pending 2026-04-16T09:01:51.361032 NULL Edit Delete
210 46 990 34666267054 diaspora: patient in Spain interested in aligneurs ... Dahman douae NULL 34666267054 [{"type": "user", "content" ... pending 2026-04-12T14:54:32.934219 NULL Edit Delete
224 46 1008 34631883951 Le client souhaite confirmer si les produits envoy ... NULL NULL 34631883951 [{"type": "bot", "content" ... pending 2026-04-14T10:56:35.135275 NULL Edit Delete
267 46 1144 34622227958 eligibility: patient abroad (Madrid) asks if wisdo ... NULL NULL 34622227958 [{"type": "user", "content" ... pending 2026-04-22T18:03:07.059181 NULL Edit Delete
133 46 589 34615219023 Patient international (Espagne) a envoyé un e-mail ... Anton NULL 34615219023 [{"type": "user", "content" ... pending 2026-03-29T17:31:36.087789 NULL Edit Delete
132 46 640 34612433802 Patient requests full price estimate for 4 implant ... Mohamed moniem el murabet NULL 34612433802 [{"type": "user", "content" ... pending 2026-03-29T14:17:34.242830 NULL Edit Delete
208 46 981 34605682322 demande de rendez-vous après perte de plombage mol ... NULL NULL 34605682322 [{"type": "user", "content" ... pending 2026-04-12T11:07:31.446327 NULL Edit Delete
207 46 980 33783386625 eligibility: المريض يسول على اقتراح الطبيب لطريقة ... NULL NULL 33783386625 [{"type": "user", "content" ... pending 2026-04-12T10:00:11.059748 NULL Edit Delete
220 46 980 33783386625 eligibility: المريضة كتطلب تقدير تقريبي (devis app ... NULL NULL 33783386625 [{"type": "user", "content" ... pending 2026-04-13T15:46:13.435642 NULL Edit Delete
288 46 1259 33782427918 kb_missing: devis dentier partiel et détartrage — ... NULL NULL 33782427918 [{"type": "user", "content" ... pending 2026-04-26T16:57:43.353075 NULL Edit Delete
286 46 1256 33769357975 urgent_pain: fil de contention décollé, douleur im ... NULL NULL 33769357975 [{"type": "user", "content" ... pending 2026-04-26T08:11:32.325207 NULL Edit Delete
105 46 466 33768552777 Patient asks about duration of implant operation a ... Unknown NULL 33768552777 [{"type": "user", "content" ... pending 2026-03-16T21:30:44.224762 NULL Edit Delete
94 46 384 33766770230 Patient Imane Ftouh requests appointment cancellat ... Imane Ftouh NULL 33766770230 [{"type": "user", "content" ... pending 2026-03-13T16:23:46.489846 NULL Edit Delete
34 31 44 33766648942 Appointment booking request Unknown Unknown 33766648942 [{"type": "user", "content" ... pending 2025-12-07T18:58:06.103706 NULL Edit Delete
275 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... error 2026-04-24T10:08:37.287746 2026-04-24T10:08:37.400609 Edit Delete
276 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... pending 2026-04-24T10:49:36.224947 NULL Edit Delete
278 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... pending 2026-04-24T11:27:40.407426 NULL Edit Delete
191 46 889 33695561282 diaspora: patient à l'étranger souhaite devis ... NULL NULL 33695561282 [{"type": "user", "content" ... pending 2026-04-08T16:13:03.407262 NULL Edit Delete
177 46 816 33669470010 eligibility: demande si consultation possible sans ... NULL NULL 33669470010 [{"type": "user", "content" ... pending 2026-04-04T09:21:22.850549 NULL Edit Delete
219 46 1013 33618252564 appointment: détartrage; preferred: à partir de sa ... Alkhalfioui Younesse NULL 33618252564 [{"type": "user", "content" ... pending 2026-04-13T15:07:32.883216 NULL Edit Delete
83 46 322 33601659802 Patient interested in aligners or dental braces co ... Mme El messaoudi Hayat NULL 33601659802 [{"type": "bot", "content" ... pending 2026-03-11T21:36:57.163263 NULL Edit Delete
241 46 1082 32493489028 appointment: implantation; preferred: 7/7 de 14h à ... El abiyed younes NULL 32493489028 [{"type": "user", "content" ... pending 2026-04-15T22:06:41.063604 NULL Edit Delete
235 46 824 32493115049 appointment: récupération des gouttières; preferre ... Sarah Bibi NULL 32493115049 [{"type": "bot", "content" ... pending 2026-04-15T10:26:03.658665 NULL Edit Delete
284 46 1248 32488966342 appointment: refaire les dents (plusieurs dents qu ... Bouzia mohamed NULL 32488966342 [{"type": "user", "content" ... pending 2026-04-25T21:14:19.873498 NULL Edit Delete
283 46 1218 32475971404 eligibility: patient requests gingival reduction ( ... NULL NULL 32475971404 [{"type": "user", "content" ... pending 2026-04-24T20:23:34.162181 NULL Edit Delete
216 46 1004 32467870347 existing_patient_status: Najlae taibi عندها جميع l ... Najlae taibi NULL 32467870347 [{"type": "user", "content" ... pending 2026-04-13T09:03:14.178961 NULL Edit Delete
104 46 447 32465760249 Patient asks for price of blanchiment and composit ... BOUSBAL Yasamine NULL 32465760249 [{"type": "bot", "content" ... pending 2026-03-16T15:54:44.579760 NULL Edit Delete
179 46 830 31685467531 kb_missing: Zaka عندو دَرْسة خاوية طاحت وباغي يعرف ... Zaka NULL 31685467531 [{"type": "user", "content" ... pending 2026-04-04T23:23:26.076273 NULL Edit Delete
95 46 415 31648182964 Urgent dental pain Rabab Azdad NULL 31648182964 [{"type": "user", "content" ... pending 2026-03-14T08:53:19.163410 NULL Edit Delete
85 46 325 31628705389 Patient asks about removing veneers with Waterlase ... unknown NULL 31628705389 [{"type": "user", "content" ... pending 2026-03-12T02:16:41.625194 NULL Edit Delete
233 46 1058 31626424968 appointment: détartrage des dents et remplissage m ... NULL NULL 31626424968 [{"type": "user", "content" ... pending 2026-04-15T06:18:39.431173 NULL Edit Delete
171 47 783 221784479720 appointment: blanchiment; preferred: semaine du 15 ... Moussa NULL 221784479720 [{"type": "user", "content" ... pending 2026-04-03T11:10:29.619602 NULL Edit Delete