id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
189 46 883 212669615899 inter_clinic: laboratoire chrono esthetica يسأل عن ... Laboratoire chrono esthetica NULL 212669615899 [{"type": "user", "content" ... pending 2026-04-08T15:47:30.676386 NULL Edit Delete
112 40 218 212661095940 Image related to implant library information recei ... Labo makhloufi NULL 212661095940 [{"type": "user", "content" ... pending 2026-03-19T14:15:32.065615 NULL Edit Delete
115 41 487 212661396332 User needs detailed medical explanation and has me ... LAFREIM Khouloud NULL +212612917775 [{"type": "bot", "content" ... pending 2026-03-25T09:58:22.984752 NULL Edit Delete
81 46 320 212684391355 Appointment request for Monday morning; patient na ... Khadija Bounif NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:09.804353 NULL Edit Delete
148 41 758 212766823627 appointment request for today at 13:30 Kawtar Kassas NULL 212766823627 [{"type": "user", "content" ... pending 2026-04-02T09:37:13.705943 NULL Edit Delete
154 47 761 212611344797 appointment_request: patient interested in blanchi ... Karim sefriwi NULL 212611344797 [{"type": "user", "content" ... pending 2026-04-02T11:12:47.792088 NULL Edit Delete
184 40 860 212718820219 Client requests to reschedule appointment to Thurs ... KALT IBTISSAM NULL 212718820219 [{"type": "bot", "content" ... pending 2026-04-07T06:03:49.633213 NULL Edit Delete
187 49 879 widget_conv_1775632723173_jef3xw1qg human_request: client needs assistance with expire ... Jesica NULL Not provided (Instagram/Messenger – please request ... [{"type": "bot", "content" ... pending 2026-04-08T07:31:50.617587 NULL Edit Delete
170 47 796 212707750460 cancellation/reschedule: Jboua Mohamed — demain 11 ... Jboua Mohamed NULL 212707750460 [{"type": "user", "content" ... pending 2026-04-03T10:59:00.380273 NULL Edit Delete
139 46 577 212673365032 Annulation : JONATHEN Mr, lundi 30 mars 2026 à 16: ... JONATHEN Mr NULL 212673365032 [{"type": "user", "content" ... pending 2026-03-30T12:58:10.831704 NULL Edit Delete
225 46 337 212620758216 prior_interaction: patient signale indisponibilité ... JABIRI Sanaa NULL 212620758216 [{"type": "bot", "content" ... pending 2026-04-14T11:18:51.214813 NULL Edit Delete
268 40 1045 212773211639 eligibility: patient asks if c'est possible de ... Imcharen Saad NULL 212773211639 [{"type": "bot", "content" ... pending 2026-04-23T09:44:10.246781 NULL Edit Delete
109 41 499 212650374528 appointment request for orthodontics consultation Imane Zeyani NULL 212650374528 [{"type": "user", "content" ... pending 2026-03-18T02:16:49.808162 NULL Edit Delete
94 46 384 33766770230 Patient Imane Ftouh requests appointment cancellat ... Imane Ftouh NULL 33766770230 [{"type": "user", "content" ... pending 2026-03-13T16:23:46.489846 NULL Edit Delete
167 46 786 12024397778 appointment: multiple cavities, possible root cana ... Imane Bensaid NULL 12024397778 [{"type": "user", "content" ... pending 2026-04-02T22:14:53.323679 NULL Edit Delete
127 46 593 212611643141 Cancellation: Imad Boulaich and Aicha Boulaich, sa ... Imad Boulaich and Aicha Boulaich NULL 212611643141 [{"type": "bot", "content" ... pending 2026-03-27T15:19:09.635593 NULL Edit Delete
258 40 460 212660224188 cancellation: INAS NAIT OUBELLA — lundi — annulati ... INAS NAIT OUBELLA NULL 212660224188 [{"type": "bot", "content" ... pending 2026-04-18T09:23:47.712444 NULL Edit Delete
228 40 293 212705097342 appointment: orthodontie; preferred: tomorrow at 1 ... Houda El hamidi NULL +212672292194 [{"type": "user", "content" ... pending 2026-04-14T15:07:28.733582 NULL Edit Delete
236 46 1067 212614477234 existing_patient_status: Hidaya boulaich تسول على ... Hidaya boulaich NULL 212614477234 [{"type": "user", "content" ... pending 2026-04-15T11:15:04.791877 NULL Edit Delete
129 46 595 212632944296 Patient asks about dental X-ray analysis and furth ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-03-27T16:14:15.652890 NULL Edit Delete
130 46 595 212632944296 Client requests follow-up regarding dental X-ray a ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-03-27T16:14:31.710683 NULL Edit Delete
165 46 595 212632944296 prior_interaction: متابعة طلب تعبئة الضمان الاجتما ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-04-02T21:14:18.545785 NULL Edit Delete
257 40 685 212622541212 تأكيد موعد: إزالة الغرز؛ الاسم: Hassania chouimer Hassania chouimer NULL 212622541212 [{"type": "bot", "content" ... pending 2026-04-18T00:41:53.420283 NULL Edit Delete
275 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... error 2026-04-24T10:08:37.287746 2026-04-24T10:08:37.400609 Edit Delete
276 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... pending 2026-04-24T10:49:36.224947 NULL Edit Delete
278 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... pending 2026-04-24T11:27:40.407426 NULL Edit Delete
217 40 994 212650267667 appointment rescheduling: client requests Friday m ... Hanane NULL 212650267667 [{"type": "user", "content" ... pending 2026-04-13T10:03:08.132773 NULL Edit Delete
223 46 1032 491728126761 appointment: consultation pour pose de facettes; p ... Hanan Ben Houssa NULL 491728126761 [{"type": "bot", "content" ... pending 2026-04-14T09:21:05.600602 NULL Edit Delete
126 41 591 212724280878 Reschedule appointment from Monday to Tuesday for ... Hafsa NULL 212724280878 [{"type": "user", "content" ... pending 2026-03-27T15:06:23.070344 NULL Edit Delete
110 41 501 212691131531 non-patient contact: request for removal from data ... HAKIM EL GHMARI NULL 212691131531 [{"type": "user", "content" ... pending 2026-03-18T05:42:45.059185 NULL Edit Delete
135 46 575 380634338552 طلب إرسال radiologie panoramique للمريضة Garrit Yo ... Garrit Youssra NULL 380634338552 [{"type": "bot", "content" ... pending 2026-03-30T10:18:03.160793 NULL Edit Delete
178 46 829 212626345174 appointment: تعمير الضروس (حشو الأسنان)؛ preferred ... Ferdaouss deraaoui NULL 212626345174 [{"type": "user", "content" ... pending 2026-04-04T18:24:38.989041 NULL Edit Delete
166 46 785 212616797050 appointment: implantologie; preferred: غدا مع 9 دي ... Fatima Qouchbal NULL 212616797050 [{"type": "user", "content" ... pending 2026-04-02T21:20:13.242982 NULL Edit Delete
86 46 326 212663008351 Patient asks about Mutuelle des FAR; interested in ... Errogui Youness NULL 212663008351 [{"type": "user", "content" ... pending 2026-03-12T04:34:24.924396 NULL Edit Delete
194 46 914 971585711636 appointment: détartrage; preferred: samedi 11/04; ... Ennajdaoui Zakaria NULL 971585711636 [{"type": "user", "content" ... pending 2026-04-09T09:05:31.792678 NULL Edit Delete
241 46 1082 32493489028 appointment: implantation; preferred: 7/7 de 14h à ... El abiyed younes NULL 32493489028 [{"type": "user", "content" ... pending 2026-04-15T22:06:41.063604 NULL Edit Delete
192 46 756 447947516032 prior_interaction: patiente partage une ordonnance ... EL FARZAZI Samar NULL 447947516032 [{"type": "bot", "content" ... pending 2026-04-08T17:08:46.612534 NULL Edit Delete
88 46 328 212660582660 Patient asks about remise for Eid EL BAKOURI Zakaria NULL 212660582660 [{"type": "user", "content" ... pending 2026-03-12T12:35:27.088934 NULL Edit Delete
101 46 387 212602366285 Client sent a bank transfer confirmation image for ... Doha Oummany NULL 212602366285 [{"type": "bot", "content" ... pending 2026-03-16T11:06:53.447341 NULL Edit Delete
102 46 387 212602366285 Image received: confirmation of bank transfer from ... Doha Oummany NULL 212602366285 [{"type": "bot", "content" ... pending 2026-03-16T11:07:06.319153 NULL Edit Delete
230 40 876 212658037293 Client requests to reschedule appointment from Wed ... Doha Hanin NULL 212658037293 [{"type": "bot", "content" ... pending 2026-04-14T16:44:20.765819 NULL Edit Delete
182 46 836 212651671808 urgent_pain: urgence abces — patient signale un ab ... De Bruycker Steven NULL 212651671808 [{"type": "user", "content" ... pending 2026-04-05T09:58:53.391902 NULL Edit Delete
210 46 990 34666267054 diaspora: patient in Spain interested in aligneurs ... Dahman douae NULL 34666267054 [{"type": "user", "content" ... pending 2026-04-12T14:54:32.934219 NULL Edit Delete
266 46 924 212667071819 eligibility: patient sent intraoral photo showing ... CHATT MARIAM NULL 212667071819 [{"type": "bot", "content" ... pending 2026-04-22T16:46:03.741728 NULL Edit Delete
82 46 320 212684391355 Appointment: traitement des gencives; preferred: l ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:20.467054 NULL Edit Delete
100 46 320 212684391355 Client Bounif Khadija needs to reschedule her appo ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-16T06:49:40.180572 NULL Edit Delete
119 40 541 212688522483 Demande d'opportunité de travail Bouhmala Malak NULL 212688522483 [{"type": "user", "content" ... pending 2026-03-25T13:39:32.599109 NULL Edit Delete
160 47 766 212668306839 kb_missing: patient asks price for couronnes for 2 ... Boudsi Hamza NULL 212668306839 [{"type": "user", "content" ... pending 2026-04-02T13:31:11.013353 NULL Edit Delete
104 46 447 32465760249 Patient asks for price of blanchiment and composit ... BOUSBAL Yasamine NULL 32465760249 [{"type": "bot", "content" ... pending 2026-03-16T15:54:44.579760 NULL Edit Delete
259 40 1119 212664690579 cancellation/reschedule: BOUHA CHAIMAA — reporter ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:02.986093 NULL Edit Delete