id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
648 49 2501 201040949979 out_of_scope: client from Word Way is offering tra ... Ahmed Abdul-Jawad info@wordwaytranslate.com 201040949979 [{"type": "user", "content" ... pending 2026-06-14T08:08:17.548519 NULL whatsapp 201040949979 Edit Delete
525 46 2180 212657025214 appointment: إصلاح dent مكسورة; preferred: بين 3 و ... Ahmadi Yassine NULL 212657025214 [{"type": "user", "content" ... pending 2026-05-29T14:33:28.659333 NULL whatsapp 212657025214 Edit Delete
144 47 714 212649541123 appointment: blanchiment; preferred: cette semaine ... Agbavor NULL 212649541123 [{"type": "user", "content" ... pending 2026-03-31T22:39:16.657878 NULL NULL NULL Edit Delete
491 46 2083 212617547058 appointment: استشارة من أجل استخراج سن; preferred: ... Adil alawi NULL 212617547058 [{"type": "bot", "content" ... pending 2026-05-22T19:20:03.410385 NULL whatsapp 212617547058 Edit Delete
430 40 997 212694489895 correction: appointment is for Adam Hamouda (not A ... Adam Hamouda NULL 212694489895 [{"type": "bot", "content" ... pending 2026-05-15T13:29:58.877728 NULL whatsapp 212694489895 Edit Delete
200 47 930 212620404931 reschedule: Achraf El kaddioui — lundi ou mardi pr ... Achraf El kaddioui NULL 212620404931 [{"type": "user", "content" ... pending 2026-04-09T18:20:47.386425 NULL NULL NULL Edit Delete
227 46 1002 447714209920 cancellation: Aboobaker and Mubina Sacranie — teet ... Aboobaker and Mubina Sacranie NULL 447714209920 [{"type": "bot", "content" ... pending 2026-04-14T14:56:26.655286 NULL NULL NULL Edit Delete
213 46 1002 447714209920 appointment: teeth cleaning for 2 people (Aboobake ... Aboobaker Sacranie, Mubina Sacranie NULL 447714209920 [{"type": "user", "content" ... pending 2026-04-12T22:35:16.068618 NULL NULL NULL Edit Delete
122 41 559 212695937420 appointment request Abdlhay Hassoun NULL 212695937420 [{"type": "user", "content" ... pending 2026-03-26T15:30:49.216796 NULL NULL NULL Edit Delete
123 41 559 212695937420 User inquired about lip augmentation services, whi ... Abdlhay Hassoun NULL 212695937420 [{"type": "bot", "content" ... pending 2026-03-26T15:39:40.016771 NULL NULL NULL Edit Delete
124 41 559 212695937420 Inquiry about orthodontic services (تقويم الأسنان ... Abdlhay NULL 212695937420 [{"type": "bot", "content" ... pending 2026-03-26T15:40:54.828581 NULL NULL NULL Edit Delete
585 46 2349 212661380838 existing_patient_status: Abderrafia El Haddad كيتك ... Abderrafia El Haddad NULL 212661380838 [{"type": "bot", "content" ... pending 2026-06-05T14:52:15.275746 NULL whatsapp 212661380838 Edit Delete
204 46 958 212658847064 appointment: petite consultation; preferred: samed ... Abdelouassia Ait oubou NULL 212658847064 [{"type": "user", "content" ... pending 2026-04-11T08:46:30.153077 NULL NULL NULL Edit Delete
488 46 2066 212625358174 appointment: consultation وسد الفراغ بالكمبوزيت؛ p ... Abdelhak zaitouni NULL 212625358174 [{"type": "user", "content" ... pending 2026-05-22T16:34:03.401224 NULL whatsapp 212625358174 Edit Delete
509 46 1272 212661777788 urgent_pain: عبد الغني الفاريسي — ألم مستمر ومتزاي ... Abdelghani Elfarissi NULL 212661777788 [{"type": "bot", "content" ... done 2026-05-26T17:02:27.421902 2026-06-10T10:55:41.966318 whatsapp 212661777788 Edit Delete
388 40 684 212647292141 reschedule: AZZOUZI AMINA — lundi 11 mai 2026 à 18 ... AZZOUZI AMINA NULL 212647292141 [{"type": "bot", "content" ... pending 2026-05-10T19:37:13.652367 NULL whatsapp 212647292141 Edit Delete
724 40 684 212647292141 cancellation/reschedule: AZZOUZI AMINA — demande d ... AZZOUZI AMINA NULL 212647292141 [{"type": "bot", "content" ... pending 2026-06-24T17:52:57.907806 NULL whatsapp 212647292141 Edit Delete
710 46 2477 31681842560 cancellation: AOURFAT Chaymaa — اليوم — مريضة AOURFAT Chaymaa NULL 31681842560 [{"type": "bot", "content" ... done 2026-06-23T08:09:28.637751 2026-06-23T13:34:02.799902 whatsapp 31681842560 Edit Delete
215 40 994 212650267667 cancellation and rescheduling request: client want ... ANTAR HANANE NULL 212650267667 [{"type": "bot", "content" ... pending 2026-04-13T08:24:38.419174 NULL NULL NULL Edit Delete
484 46 526 212661460685 prior_interaction: patiente souhaite apporter 10 0 ... ANA MINERVA MORGADO Pichardo NULL 212661460685 [{"type": "user", "content" ... done 2026-05-22T10:47:48.829913 2026-06-04T10:57:19.442287 whatsapp 212661460685 Edit Delete
683 46 2587 212608503800 cancellation: ALAMI Saloua — lundi 22 juin 2026 à ... ALAMI Saloua NULL 212608503800 [{"type": "user", "content" ... done 2026-06-19T17:43:39.464416 2026-06-19T22:26:58.889567 whatsapp 212608503800 Edit Delete
246 46 1087 212664278502 prior_interaction: patient requests mutuelle docum ... ALAE Merioumi NULL 212664278502 [{"type": "user", "content" ... pending 2026-04-16T09:57:56.043622 NULL NULL NULL Edit Delete
650 46 1789 212687922563 cancellation/reschedule: AKSAS Aziza — demande de ... AKSAS Aziza NULL 212687922563 [{"type": "bot", "content" ... done 2026-06-14T12:49:25.689767 2026-06-14T12:49:57.781934 whatsapp 212687922563 Edit Delete
713 46 1026 212632026333 reschedule: AGGOUR Mohammed — الخميس 25 يونيو 2026 ... AGGOUR Mohammed NULL 212632026333 [{"type": "bot", "content" ... done 2026-06-23T09:10:57.881990 2026-06-23T09:18:42.478074 whatsapp 212632026333 Edit Delete
659 46 2522 212645862319 cancellation: ADNANE Benazzouz — lundi 15 juin 202 ... ADNANE Benazzouz NULL 212645862319 [{"type": "bot", "content" ... pending 2026-06-15T11:35:35.815086 NULL whatsapp 212645862319 Edit Delete
569 46 2142 212706103581 prior_interaction: référence à un échange antérieu ... ACHRAYH Mohamed NULL 212706103581 [{"type": "bot", "content" ... done 2026-06-03T15:16:45.486858 2026-06-03T15:26:33.696215 whatsapp 212706103581 Edit Delete
147 46 752 212610569197 high_intent_lead: demande urgente de rendez-vous p ... NULL NULL 212610569197 [{"type": "bot", "content" ... pending 2026-04-02T08:01:04.515625 NULL NULL NULL Edit Delete
150 46 473 212662883368 appointment: client requests lundi (Monday) after ... NULL NULL 212662883368 [{"type": "bot", "content" ... pending 2026-04-02T10:16:29.550962 NULL NULL NULL Edit Delete
153 46 393 212781092033 existing_patient_status: patient asks if their wor ... NULL NULL 212781092033 [{"type": "user", "content" ... pending 2026-04-02T10:57:45.846097 NULL NULL NULL Edit Delete
155 46 459 212665725400 prior_interaction: patient requests payment receip ... NULL NULL 212665725400 [{"type": "bot", "content" ... pending 2026-04-02T11:17:44.750341 NULL NULL NULL Edit Delete
158 46 763 212714968519 job_inquiry: envoi de CV pour une opportunité prof ... NULL NULL 212714968519 [{"type": "user", "content" ... pending 2026-04-02T11:43:32.417988 NULL NULL NULL Edit Delete
159 46 698 212639720917 out_of_scope: patient sent photo of dental hygiene ... NULL NULL 212639720917 [{"type": "bot", "content" ... pending 2026-04-02T12:19:57.722807 NULL NULL NULL Edit Delete
161 46 615 212681275399 prior_interaction: clarification about payment bre ... NULL NULL 212681275399 [{"type": "bot", "content" ... pending 2026-04-02T14:14:56.689692 NULL NULL NULL Edit Delete
163 46 636 212661205872 existing_patient_status: client requests confirmat ... NULL NULL 212661205872 [{"type": "bot", "content" ... pending 2026-04-02T14:30:06.275539 NULL NULL NULL Edit Delete
168 46 791 212662455361 urgent_pain: dent cassée — besoin d'une prise ... NULL NULL 212662455361 [{"type": "user", "content" ... pending 2026-04-03T04:20:50.333363 NULL NULL NULL Edit Delete
169 46 792 447498398909 eligibility: Hollywood smile — patient gave birth ... NULL NULL 447498398909 [{"type": "user", "content" ... pending 2026-04-03T08:45:32.567993 NULL NULL NULL Edit Delete
177 46 816 33669470010 eligibility: demande si consultation possible sans ... NULL NULL 33669470010 [{"type": "user", "content" ... pending 2026-04-04T09:21:22.850549 NULL NULL NULL Edit Delete
180 46 834 212651322153 eligibility: patient requests extraction of a prev ... NULL NULL 212651322153 [{"type": "user", "content" ... pending 2026-04-05T07:29:56.324679 NULL NULL NULL Edit Delete
190 46 885 212657451336 eligibility: patient يسأل عن مدة استعمال الدواء وم ... NULL NULL 212657451336 [{"type": "user", "content" ... done 2026-04-08T15:54:21.715361 2026-06-08T17:16:48.648639 NULL NULL Edit Delete
191 46 889 33695561282 diaspora: patient à l'étranger souhaite devis ... NULL NULL 33695561282 [{"type": "user", "content" ... pending 2026-04-08T16:13:03.407262 NULL NULL NULL Edit Delete
193 46 907 212617738812 prior_interaction: client references recent phone ... NULL NULL 212617738812 [{"type": "user", "content" ... pending 2026-04-08T17:46:50.217869 NULL NULL NULL Edit Delete
195 46 916 212665259468 eligibility: سؤال سريري حول علاش الطبيب يعاود يعمر ... NULL NULL 212665259468 [{"type": "user", "content" ... pending 2026-04-09T09:53:41.995144 NULL NULL NULL Edit Delete
196 46 917 212770070685 طلب إزالة جدر ضرسة (سؤال طبي خارج نطاق الاستقبال) NULL NULL 212770070685 [{"type": "user", "content" ... pending 2026-04-09T09:58:55.575663 NULL NULL NULL Edit Delete
198 46 921 212785802985 inter_clinic: طلب تواصل رسمي من طرف فريق تطوير است ... NULL NULL 212785802985 [{"type": "user", "content" ... pending 2026-04-09T11:21:15.062821 NULL NULL NULL Edit Delete
199 46 929 212655671918 urgent_pain: patient reports ongoing burning sensa ... NULL NULL 212655671918 [{"type": "user", "content" ... pending 2026-04-09T14:13:57.373457 NULL NULL NULL Edit Delete
202 46 912 212707606959 kb_missing: demande estimation globale — patientة ... NULL NULL 212707606959 [{"type": "bot", "content" ... pending 2026-04-10T14:39:25.078769 NULL NULL NULL Edit Delete
206 46 978 212635935916 job_inquiry: candidate sent CV and is applying for ... NULL NULL 212635935916 [{"type": "user", "content" ... pending 2026-04-11T22:16:12.723537 NULL NULL NULL Edit Delete
207 46 980 33783386625 eligibility: المريض يسول على اقتراح الطبيب لطريقة ... NULL NULL 33783386625 [{"type": "user", "content" ... pending 2026-04-12T10:00:11.059748 NULL NULL NULL Edit Delete
208 46 981 34605682322 demande de rendez-vous après perte de plombage mol ... NULL NULL 34605682322 [{"type": "user", "content" ... pending 2026-04-12T11:07:31.446327 NULL NULL NULL Edit Delete
209 46 986 212695188542 urgent_pain: patient reports severe burning pain i ... NULL NULL 212695188542 [{"type": "user", "content" ... pending 2026-04-12T11:37:38.519308 NULL NULL NULL Edit Delete