id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
452 40 1123 212690360898 patient missed previous appointment due to work ci ... عبد اللطيف الفلكي NULL 212690360898 [{"type": "bot", "content" ... pending 2026-05-18T11:10:38.604990 NULL whatsapp 212690360898 Edit Delete
359 46 1584 212690005799 appointment: نزع ضرس؛ preferred: غدا فقط (militair ... Driss el ouali NULL 212690005799 [{"type": "user", "content" ... pending 2026-05-06T13:29:11.075610 NULL whatsapp 212690005799 Edit Delete
380 46 1703 212689317724 urgent_pain: أخت المريضة عندها ألم في الضرس وكتحتا ... Hajar boullasair NULL 212689317724 [{"type": "bot", "content" ... pending 2026-05-09T20:05:39.955471 NULL whatsapp 212689317724 Edit Delete
472 41 1339 212688945634 existing_patient_status: السيدة أسماء كتسول على ال ... اسماء قصاص NULL 212688945634 [{"type": "user", "content" ... pending 2026-05-20T18:50:47.935932 NULL whatsapp 212688945634 Edit Delete
80 40 163 212688786949 appointment confirmation request for existing book ... حمزة مخلص NULL 212688786949 [{"type": "user", "content" ... pending 2026-03-11T15:23:27.398325 NULL NULL NULL Edit Delete
119 40 541 212688522483 Demande d'opportunité de travail Bouhmala Malak NULL 212688522483 [{"type": "user", "content" ... pending 2026-03-25T13:39:32.599109 NULL NULL NULL Edit Delete
486 41 2074 212688428670 kb_missing: استفسار بخصوص رقم خاص للطبيب أو التواص ... Elqx NULL 212688428670 [{"type": "user", "content" ... pending 2026-05-22T14:16:41.682802 NULL whatsapp 212688428670 Edit Delete
181 46 835 212687982734 appointment: ألم وحريق في الضرس؛ preferred: اليوم؛ ... Zineb el khaouadi NULL 212687982734 [{"type": "user", "content" ... pending 2026-04-05T08:16:48.486495 NULL NULL NULL Edit Delete
734 40 2363 212687968807 سبب: appointment: تنظيف الأسنان والأشعة; preferred ... Hajar anbari NULL 212687968807 [{"type": "bot", "content" ... pending 2026-06-26T17:53:53.953099 NULL whatsapp 212687968807 Edit Delete
650 46 1789 212687922563 cancellation/reschedule: AKSAS Aziza — demande de ... AKSAS Aziza NULL 212687922563 [{"type": "bot", "content" ... done 2026-06-14T12:49:25.689767 2026-06-14T12:49:57.781934 whatsapp 212687922563 Edit Delete
344 46 1249 212687655238 cancellation/reschedule: FTOUH EL GHAMMAT Yahya — ... FTOUH EL GHAMMAT Yahya NULL 212687655238 [{"type": "bot", "content" ... pending 2026-05-04T08:58:06.532271 NULL NULL NULL Edit Delete
707 40 2463 212687004555 existing_patient_status: طلب إرسال radio panoramiq ... Yahyaoui imane NULL 212687004555 [{"type": "bot", "content" ... done 2026-06-22T14:46:08.695382 2026-06-22T15:49:26.617986 whatsapp 212687004555 Edit Delete
342 46 1432 212684696096 cancellation/reschedule: report de rendez-vous de ... NULL NULL 212684696096 [{"type": "user", "content" ... pending 2026-05-03T19:07:29.850613 NULL NULL NULL Edit Delete
372 46 1665 212684561669 existing_patient_status: Hiba benyaich signale une ... Hiba benyaich NULL 212684561669 [{"type": "user", "content" ... pending 2026-05-08T13:13:19.068802 NULL whatsapp 212684561669 Edit Delete
290 46 934 212684508366 prior_interaction: patient requests certificat méd ... NULL NULL 212684508366 [{"type": "bot", "content" ... pending 2026-04-27T07:57:58.884548 NULL NULL NULL Edit Delete
346 46 934 212684508366 appointment: wa7d soussa; preferred: jeudi l3chia; ... Fennich Soufiane NULL 212684508366 [{"type": "bot", "content" ... pending 2026-05-04T14:43:08.319600 NULL NULL NULL Edit Delete
81 46 320 212684391355 Appointment request for Monday morning; patient na ... Khadija Bounif NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:09.804353 NULL NULL NULL Edit Delete
82 46 320 212684391355 Appointment: traitement des gencives; preferred: l ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:20.467054 NULL NULL NULL Edit Delete
100 46 320 212684391355 Client Bounif Khadija needs to reschedule her appo ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-16T06:49:40.180572 NULL NULL NULL Edit Delete
403 46 1774 212684361957 urgent_pain: client reports pain in wisdom tooth ( ... NULL NULL 212684361957 [{"type": "user", "content" ... pending 2026-05-12T01:32:20.922225 NULL whatsapp 212684361957 Edit Delete
111 41 519 212682497658 appointment request for dental implant consultatio ... محمد بن الفقيه NULL 212682497658 [{"type": "user", "content" ... pending 2026-03-19T12:38:47.113083 NULL NULL NULL Edit Delete
113 41 519 212682497658 urgent appointment request for today محمد بن الفقيه NULL 212682497658 [{"type": "user", "content" ... pending 2026-03-21T12:34:09.167406 NULL NULL NULL Edit Delete
401 46 592 212682409696 prior_interaction: demande de date du prochain ren ... NULL NULL 212682409696 [{"type": "bot", "content" ... done 2026-05-11T15:31:00.487062 2026-06-05T15:03:53.064098 whatsapp 212682409696 Edit Delete
463 46 592 212682409696 existing_patient_status: le fil de contention des ... BENMASSAOUD Sanae NULL 212682409696 [{"type": "bot", "content" ... done 2026-05-19T13:36:12.210691 2026-06-05T15:03:53.079224 whatsapp 212682409696 Edit Delete
537 46 592 212682409696 existing_patient_status: عندها براكيت تحت (واحدة م ... BENMASSAOUD Sanae NULL 212682409696 [{"type": "bot", "content" ... done 2026-05-31T18:29:05.394005 2026-06-05T15:03:53.094016 whatsapp 212682409696 Edit Delete
655 46 592 212682409696 cancellation/reschedule: BENMASSAOUD Sanae — الاثن ... BENMASSAOUD Sanae NULL 212682409696 [{"type": "bot", "content" ... done 2026-06-14T22:09:13.767630 2026-06-15T09:03:31.521005 whatsapp 212682409696 Edit Delete
697 46 592 212682409696 cancellation/reschedule: BENMASSAOUD Sanae — الأرب ... BENMASSAOUD Sanae NULL 212682409696 [{"type": "bot", "content" ... done 2026-06-21T20:12:07.402067 2026-06-21T22:38:55.129568 whatsapp 212682409696 Edit Delete
272 46 1184 212682369622 remise_request: étudiante intéressée par le blanch ... Timimi Wiame NULL 212682369622 [{"type": "user", "content" ... pending 2026-04-23T20:28:26.601971 NULL NULL NULL Edit Delete
475 40 2025 212682075451 cancellation: demande de report de rendez-vous pou ... JEAOUANI HAMZA NULL 212682075451 [{"type": "bot", "content" ... pending 2026-05-21T09:30:31.702880 NULL whatsapp 212682075451 Edit Delete
205 40 865 212681899515 Patient asks if Mohammed Lahyani can come today in ... Mohammed Lahyani NULL 212681899515 [{"type": "bot", "content" ... done 2026-04-11T10:41:13.335577 2026-06-15T10:13:06.351584 NULL NULL Edit Delete
256 40 865 212681899515 استفسار حول ليباك ديال محمد اللحياني واش غادي يكون ... محمد اللحياني NULL 212681899515 [{"type": "user", "content" ... done 2026-04-17T13:51:47.319387 2026-06-15T10:13:06.366710 NULL NULL Edit Delete
301 40 865 212681899515 existing_patient_status: سؤال حول واش les bagues و ... فاطمة الحياني NULL 212681899515 [{"type": "bot", "content" ... done 2026-04-27T15:05:34.735934 2026-06-15T10:13:06.381086 NULL NULL Edit Delete
311 40 865 212681899515 existing_patient_status: patient asking about stat ... Fatima El-Hayani NULL 212681899515 [{"type": "bot", "content" ... done 2026-04-29T16:02:30.349000 2026-06-15T10:13:06.395197 NULL NULL Edit Delete
410 40 865 212681899515 طلب تغيير الموعد: Mohamed ALLEHYANI محتاج موعد أبك ... Mohamed ALLEHYANI NULL 212681899515 [{"type": "bot", "content" ... done 2026-05-12T22:21:21.166399 2026-06-15T10:13:06.410864 whatsapp 212681899515 Edit Delete
658 40 865 212681899515 تأكيد عاجل: السيدة فاطمة من الشمال محتاجة تأكيد نه ... فاطمة اللحياني NULL 212681899515 [{"type": "bot", "content" ... done 2026-06-15T10:09:43.658817 2026-06-15T10:13:06.433991 whatsapp 212681899515 Edit Delete
518 46 2172 212681620565 urgent_pain: ألم شديد وحريق في الضرس منذ يومين — ا ... NULL NULL 212681620565 [{"type": "user", "content" ... pending 2026-05-28T21:06:44.032603 NULL whatsapp 212681620565 Edit Delete
161 46 615 212681275399 prior_interaction: clarification about payment bre ... NULL NULL 212681275399 [{"type": "bot", "content" ... pending 2026-04-02T14:14:56.689692 NULL NULL NULL Edit Delete
252 46 608 212680428758 prior_interaction: transmission de documents et d& ... NULL NULL 212680428758 [{"type": "user", "content" ... done 2026-04-16T15:49:56.879911 2026-06-03T10:32:46.665332 NULL NULL Edit Delete
253 46 608 212680428758 prior_interaction: patient references prior conver ... NULL NULL 212680428758 [{"type": "user", "content" ... done 2026-04-16T15:50:15.411614 2026-06-03T10:32:46.680452 NULL NULL Edit Delete
294 46 608 212680428758 prior_interaction: patient demande à ce que l' ... NULL NULL 212680428758 [{"type": "user", "content" ... done 2026-04-27T11:00:19.134213 2026-06-03T10:32:46.694231 NULL NULL Edit Delete
374 46 608 212680428758 prior_interaction: message pour Chaimae — consigne ... NULL NULL 212680428758 [{"type": "bot", "content" ... done 2026-05-08T19:10:02.888840 2026-06-03T10:32:46.710526 whatsapp 212680428758 Edit Delete
550 46 608 212680428758 prior_interaction: dental supplies list sent by th ... NULL NULL 212680428758 [{"type": "user", "content" ... done 2026-06-01T15:20:05.527298 2026-06-03T10:32:46.765175 whatsapp 212680428758 Edit Delete
369 40 1653 212680074323 urgent_pain: حالة مستعجلة وألم شديد، المريضة Aya h ... Aya hayat NULL 212680074323 [{"type": "user", "content" ... pending 2026-05-08T08:24:02.290322 NULL whatsapp 212680074323 Edit Delete
370 40 1653 212680074323 cancellation/reschedule: Aya hayat — annulation Aya hayat NULL 212680074323 [{"type": "user", "content" ... pending 2026-05-08T08:24:12.093206 NULL whatsapp 212680074323 Edit Delete
313 46 1338 212679553186 appointment: متابعة علاج ضرس لسلمى بنيونس؛ preferr ... Salma beniounes NULL 212679553186 [{"type": "user", "content" ... done 2026-04-29T18:22:10.788883 2026-06-03T14:22:25.329702 NULL NULL Edit Delete
273 46 1185 212678737211 eligibility: patient sent dental X-rays and intrao ... NULL NULL 212678737211 [{"type": "user", "content" ... pending 2026-04-23T20:45:42.043081 NULL NULL NULL Edit Delete
406 40 1120 212678321091 reschedule: EL GHACHI YOUNESS — mardi 12 mai 2026 ... EL GHACHI YOUNESS NULL 212678321091 [{"type": "user", "content" ... pending 2026-05-12T08:51:46.281921 NULL whatsapp 212678321091 Edit Delete
93 40 366 212677386159 cancellation request احمد كريم هيلالي NULL 212677386159 [{"type": "user", "content" ... pending 2026-03-13T13:56:11.586851 NULL NULL NULL Edit Delete
499 46 696 212677236973 appointment: détartrage et soin; preferred: le plu ... Fatima Bounadem NULL 212677236973 [{"type": "user", "content" ... done 2026-05-24T11:57:43.016328 2026-06-15T12:01:10.320828 whatsapp 212677236973 Edit Delete
722 46 696 212677236973 existing_patient_status: patient Ali Jlok signale ... Ali Jlok NULL 212677236973 [{"type": "bot", "content" ... done 2026-06-24T17:35:36.992473 2026-06-24T22:03:03.195390 whatsapp 212677236973 Edit Delete