id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
230 40 876 212658037293 Client requests to reschedule appointment from Wed ... Doha Hanin NULL 212658037293 [{"type": "bot", "content" ... pending 2026-04-14T16:44:20.765819 NULL Edit Delete
130 46 595 212632944296 Client requests follow-up regarding dental X-ray a ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-03-27T16:14:31.710683 NULL Edit Delete
201 40 798 212660508700 Client asks for pricing details for nettoyage et d ... BOUALGA MARWA NULL 212660508700 [{"type": "bot", "content" ... pending 2026-04-10T13:09:51.155941 NULL Edit Delete
149 41 759 447902528267 Client asking for appointment time confirmation fo ... Majid Mohamed NULL 447902528267 [{"type": "user", "content" ... pending 2026-04-02T09:48:36.557499 NULL Edit Delete
100 46 320 212684391355 Client Bounif Khadija needs to reschedule her appo ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-16T06:49:40.180572 NULL Edit Delete
69 40 237 212618905043 Changement de rendez-vous demandé : indisponible d ... Soukaina Chichaoui NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-06T19:53:51.342976 NULL Edit Delete
127 46 593 212611643141 Cancellation: Imad Boulaich and Aicha Boulaich, sa ... Imad Boulaich and Aicha Boulaich NULL 212611643141 [{"type": "bot", "content" ... pending 2026-03-27T15:19:09.635593 NULL Edit Delete
136 40 654 212674754098 Appointment: unspecified treatment; preferred: Sat ... Osama Benmalek NULL 212674754098 [{"type": "user", "content" ... pending 2026-03-30T10:26:09.255384 NULL Edit Delete
90 46 350 212622306569 Appointment: traitement; preferred: Wednesday morn ... Nohaila NULL 212622306569 [{"type": "user", "content" ... pending 2026-03-13T10:52:03.611138 NULL Edit Delete
82 46 320 212684391355 Appointment: traitement des gencives; preferred: l ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:20.467054 NULL Edit Delete
118 40 540 212613440474 Appointment: dental consultation; preferred: March ... كوثر علواني NULL 212613440474 [{"type": "user", "content" ... pending 2026-03-25T13:32:57.186512 NULL Edit Delete
89 46 373 212614013887 Appointment: consultation; preferred: within 45 mi ... Noureddine elalaouy NULL 212614013887 [{"type": "user", "content" ... pending 2026-03-12T21:51:55.582063 NULL Edit Delete
72 40 295 212710433898 Appointment request for traitement fixe; preferred ... ابن سليمان سكينة NULL 212710433898 [{"type": "user", "content" ... pending 2026-03-10T11:09:51.092762 NULL Edit Delete
81 46 320 212684391355 Appointment request for Monday morning; patient na ... Khadija Bounif NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:09.804353 NULL Edit Delete
34 31 44 33766648942 Appointment booking request Unknown Unknown 33766648942 [{"type": "user", "content" ... pending 2025-12-07T18:58:06.103706 NULL Edit Delete
106 46 449 212698866997 Annulation de rendez-vous pour Najma Zargui Najma Zargui NULL 212698866997 [{"type": "bot", "content" ... pending 2026-03-17T10:28:53.570627 NULL Edit Delete
139 46 577 212673365032 Annulation : JONATHEN Mr, lundi 30 mars 2026 à 16: ... JONATHEN Mr NULL 212673365032 [{"type": "user", "content" ... pending 2026-03-30T12:58:10.831704 NULL Edit Delete
125 41 565 212658588656 Amine experiencing discomfort after dental filling ... Amine NULL 212658588656 [{"type": "user", "content" ... pending 2026-03-26T16:46:50.420425 NULL Edit Delete