id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
59 40 137 212616761099 appointment request for dental care on Monday at 1 ... extract_from_user_id NULL 212616761099 [{"type": "bot", "content" ... pending 2026-03-03T17:01:56.928812 NULL Edit Delete
186 41 870 212698667879 appointment request for Thursday or Friday afterno ... خديجة خروب NULL 212698667879 [{"type": "user", "content" ... pending 2026-04-07T11:37:23.426423 NULL Edit Delete
122 41 559 212695937420 appointment request Abdlhay Hassoun NULL 212695937420 [{"type": "user", "content" ... pending 2026-03-26T15:30:49.216796 NULL Edit Delete
80 40 163 212688786949 appointment confirmation request for existing book ... حمزة مخلص NULL 212688786949 [{"type": "user", "content" ... pending 2026-03-11T15:23:27.398325 NULL Edit Delete
229 40 293 212705097342 User requested callback on provided phone number unknown NULL +212672292194 [{"type": "bot", "content" ... pending 2026-04-14T15:08:52.697701 NULL Edit Delete
115 41 487 212661396332 User needs detailed medical explanation and has me ... LAFREIM Khouloud NULL +212612917775 [{"type": "bot", "content" ... pending 2026-03-25T09:58:22.984752 NULL Edit Delete
84 46 324 212601946271 User inquired about payment confirmation and reque ... extract_from_user_id NULL 212601946271 [{"type": "user", "content" ... pending 2026-03-11T22:42:05.217433 NULL Edit Delete
123 41 559 212695937420 User inquired about lip augmentation services, whi ... Abdlhay Hassoun NULL 212695937420 [{"type": "bot", "content" ... pending 2026-03-26T15:39:40.016771 NULL Edit Delete
140 40 674 212703608391 Urgent dental pain and request for tooth extractio ... بلال السيوري NULL 212703608391 [{"type": "user", "content" ... pending 2026-03-30T18:03:56.045776 NULL Edit Delete
95 46 415 31648182964 Urgent dental pain Rabab Azdad NULL 31648182964 [{"type": "user", "content" ... pending 2026-03-14T08:53:19.163410 NULL Edit Delete
21 19 31 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:34:58.033066 2025-12-01T17:34:58.191717 Edit Delete
22 19 32 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:35:19.671704 2025-12-01T17:35:19.782573 Edit Delete
23 19 33 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:37:35.161911 2025-12-01T17:37:35.267431 Edit Delete
24 19 34 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:37:58.684240 2025-12-01T17:37:58.797636 Edit Delete
25 19 35 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:54:07.036352 2025-12-01T17:54:07.190922 Edit Delete
26 19 36 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:54:20.821356 2025-12-01T17:54:20.978936 Edit Delete
70 38 0 test_user Test notification Test User test@example.com 1234567890 [] pending 2026-03-08T22:03:49.742927 NULL Edit Delete
126 41 591 212724280878 Reschedule appointment from Monday to Tuesday for ... Hafsa NULL 212724280878 [{"type": "user", "content" ... pending 2026-03-27T15:06:23.070344 NULL Edit Delete
99 46 436 212610586469 Patient sent an image of teeth with yellowish stai ... extract_from_user_id NULL 212610586469 [{"type": "user", "content" ... pending 2026-03-15T19:08:39.985748 NULL Edit Delete
128 46 596 34692915413 Patient requests remote consultation from Spain Aya Bouhou NULL 34692915413 [{"type": "user", "content" ... pending 2026-03-27T16:12:54.072994 NULL Edit Delete
91 46 350 212622306569 Patient requests photos for Omar Ahmimed Baisar ta ... Nohaila NULL 212622306569 [{"type": "user", "content" ... pending 2026-03-13T13:01:21.390653 NULL Edit Delete
132 46 640 34612433802 Patient requests full price estimate for 4 implant ... Mohamed moniem el murabet NULL 34612433802 [{"type": "user", "content" ... pending 2026-03-29T14:17:34.242830 NULL Edit Delete
133 46 589 34615219023 Patient international (Espagne) a envoyé un e-mail ... Anton NULL 34615219023 [{"type": "user", "content" ... pending 2026-03-29T17:31:36.087789 NULL Edit Delete
83 46 322 33601659802 Patient interested in aligners or dental braces co ... Mme El messaoudi Hayat NULL 33601659802 [{"type": "bot", "content" ... pending 2026-03-11T21:36:57.163263 NULL Edit Delete
87 46 341 212667627390 Patient inquires about the readiness of their gout ... امال الشاط NULL 212667627390 [{"type": "user", "content" ... pending 2026-03-12T11:53:46.856370 NULL Edit Delete
205 40 865 212681899515 Patient asks if Mohammed Lahyani can come today in ... Mohammed Lahyani NULL 212681899515 [{"type": "bot", "content" ... pending 2026-04-11T10:41:13.335577 NULL Edit Delete
104 46 447 32465760249 Patient asks for price of blanchiment and composit ... BOUSBAL Yasamine NULL 32465760249 [{"type": "bot", "content" ... pending 2026-03-16T15:54:44.579760 NULL Edit Delete
96 46 383 212673300720 Patient asks for a detailed comparison between  ... ريم NULL 212673300720 [{"type": "user", "content" ... pending 2026-03-14T13:04:52.828468 NULL Edit Delete
85 46 325 31628705389 Patient asks about removing veneers with Waterlase ... unknown NULL 31628705389 [{"type": "user", "content" ... pending 2026-03-12T02:16:41.625194 NULL Edit Delete
88 46 328 212660582660 Patient asks about remise for Eid EL BAKOURI Zakaria NULL 212660582660 [{"type": "user", "content" ... pending 2026-03-12T12:35:27.088934 NULL Edit Delete
105 46 466 33768552777 Patient asks about duration of implant operation a ... Unknown NULL 33768552777 [{"type": "user", "content" ... pending 2026-03-16T21:30:44.224762 NULL Edit Delete
129 46 595 212632944296 Patient asks about dental X-ray analysis and furth ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-03-27T16:14:15.652890 NULL Edit Delete
103 46 444 212675807436 Patient asks about blanchiment dentaire price with ... SAOUDI Khaoula NULL 212675807436 [{"type": "bot", "content" ... pending 2026-03-16T14:10:56.132885 NULL Edit Delete
142 40 684 212647292141 Patient asks about attending sessions without imme ... Amina Azzouzi NULL 212647292141 [{"type": "user", "content" ... pending 2026-03-31T08:35:42.238267 NULL Edit Delete
86 46 326 212663008351 Patient asks about Mutuelle des FAR; interested in ... Errogui Youness NULL 212663008351 [{"type": "user", "content" ... pending 2026-03-12T04:34:24.924396 NULL Edit Delete
242 40 709 212628738003 Patient asking if a couronne can be done for less ... Samira Zouak NULL 212628738003 [{"type": "bot", "content" ... pending 2026-04-15T22:18:01.061666 NULL Edit Delete
131 46 601 212775983275 Patient Yassine Ben Sarghin asks for an earlier ap ... Yassine Ben Sarghin NULL 212775983275 [{"type": "user", "content" ... pending 2026-03-28T07:08:28.736502 NULL Edit Delete
94 46 384 33766770230 Patient Imane Ftouh requests appointment cancellat ... Imane Ftouh NULL 33766770230 [{"type": "user", "content" ... pending 2026-03-13T16:23:46.489846 NULL Edit Delete
224 46 1008 34631883951 Le client souhaite confirmer si les produits envoy ... NULL NULL 34631883951 [{"type": "bot", "content" ... pending 2026-04-14T10:56:35.135275 NULL Edit Delete
141 41 680 212725083708 KB missing for orthodontic braces protocol Youssra Lhnaoui NULL 212725083708 [{"type": "user", "content" ... pending 2026-03-31T06:15:33.259163 NULL Edit Delete
183 41 868 212621110526 KB missing for détartrage pricing extract_from_user_id NULL 212621110526 [{"type": "user", "content" ... pending 2026-04-06T20:26:23.936368 NULL Edit Delete
124 41 559 212695937420 Inquiry about orthodontic services (تقويم الأسنان ... Abdlhay NULL 212695937420 [{"type": "bot", "content" ... pending 2026-03-26T15:40:54.828581 NULL Edit Delete
112 40 218 212661095940 Image related to implant library information recei ... Labo makhloufi NULL 212661095940 [{"type": "user", "content" ... pending 2026-03-19T14:15:32.065615 NULL Edit Delete
102 46 387 212602366285 Image received: confirmation of bank transfer from ... Doha Oummany NULL 212602366285 [{"type": "bot", "content" ... pending 2026-03-16T11:07:06.319153 NULL Edit Delete
92 46 380 212664842684 Demande de changement de rendez-vous de Misho Miro ... Misho Mironov NULL 212664842684 [{"type": "user", "content" ... pending 2026-03-13T13:21:24.179086 NULL Edit Delete
119 40 541 212688522483 Demande d'opportunité de travail Bouhmala Malak NULL 212688522483 [{"type": "user", "content" ... pending 2026-03-25T13:39:32.599109 NULL Edit Delete
117 41 539 212602924733 Consultation request for wisdom tooth extraction; ... Sofiane Bechara NULL 212602924733 [{"type": "user", "content" ... pending 2026-03-25T13:00:14.543363 NULL Edit Delete
101 46 387 212602366285 Client sent a bank transfer confirmation image for ... Doha Oummany NULL 212602366285 [{"type": "bot", "content" ... pending 2026-03-16T11:06:53.447341 NULL Edit Delete
97 46 385 212636603922 Client requests verification of payment receipt wi ... Sara Bensarghin NULL 212636603922 [{"type": "user", "content" ... pending 2026-03-14T16:06:44.741039 NULL Edit Delete
184 40 860 212718820219 Client requests to reschedule appointment to Thurs ... KALT IBTISSAM NULL 212718820219 [{"type": "bot", "content" ... pending 2026-04-07T06:03:49.633213 NULL Edit Delete