id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
60 40 140 212661427140 محمد الحليمي ينتظر متابعة بخصوص التقويم والأسنان ا ... محمد الحليمي NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-03T19:32:17.520856 NULL Edit Delete
196 46 917 212770070685 طلب إزالة جدر ضرسة (سؤال طبي خارج نطاق الاستقبال) NULL NULL 212770070685 [{"type": "user", "content" ... pending 2026-04-09T09:58:55.575663 NULL Edit Delete
135 46 575 380634338552 طلب إرسال radiologie panoramique للمريضة Garrit Yo ... Garrit Youssra NULL 380634338552 [{"type": "bot", "content" ... pending 2026-03-30T10:18:03.160793 NULL Edit Delete
257 40 685 212622541212 تأكيد موعد: إزالة الغرز؛ الاسم: Hassania chouimer Hassania chouimer NULL 212622541212 [{"type": "bot", "content" ... pending 2026-04-18T00:41:53.420283 NULL Edit Delete
256 40 865 212681899515 استفسار حول ليباك ديال محمد اللحياني واش غادي يكون ... محمد اللحياني NULL 212681899515 [{"type": "user", "content" ... pending 2026-04-17T13:51:47.319387 NULL Edit Delete
275 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... error 2026-04-24T10:08:37.287746 2026-04-24T10:08:37.400609 Edit Delete
276 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... pending 2026-04-24T10:49:36.224947 NULL Edit Delete
278 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... pending 2026-04-24T11:27:40.407426 NULL Edit Delete
281 46 568 212655380574 urgent_pain: urgence douleur intense suite à dépla ... NULL NULL 212655380574 [{"type": "user", "content" ... pending 2026-04-24T19:48:24.404593 NULL Edit Delete
182 46 836 212651671808 urgent_pain: urgence abces — patient signale un ab ... De Bruycker Steven NULL 212651671808 [{"type": "user", "content" ... pending 2026-04-05T09:58:53.391902 NULL Edit Delete
209 46 986 212695188542 urgent_pain: patient reports severe burning pain i ... NULL NULL 212695188542 [{"type": "user", "content" ... pending 2026-04-12T11:37:38.519308 NULL Edit Delete
199 46 929 212655671918 urgent_pain: patient reports ongoing burning sensa ... NULL NULL 212655671918 [{"type": "user", "content" ... pending 2026-04-09T14:13:57.373457 NULL Edit Delete
234 46 1063 212634407654 urgent_pain: douleur dentaire chez une fillette de ... NULL NULL 212634407654 [{"type": "user", "content" ... pending 2026-04-15T09:46:27.033432 NULL Edit Delete
168 46 791 212662455361 urgent_pain: dent cassée — besoin d'une prise ... NULL NULL 212662455361 [{"type": "user", "content" ... pending 2026-04-03T04:20:50.333363 NULL Edit Delete
212 46 424 35054082434 urgent_pain: Meriem Mghoughi كتعيش ألم شديد وحريق ... Meriem Mghoughi NULL 35054082434 [{"type": "bot", "content" ... pending 2026-04-12T20:14:38.061021 NULL Edit Delete
211 46 424 35054082434 urgent_pain: Meriem Mghoughi تعاني من ألم شديد وحر ... Meriem Mghoughi NULL 35054082434 [{"type": "bot", "content" ... pending 2026-04-12T20:14:17.296867 NULL Edit Delete
98 40 280 212665725945 urgent issue: swelling after cyst treatment Asmae Bouhnane NULL 212665725945 [{"type": "user", "content" ... pending 2026-03-15T16:20:12.132918 NULL Edit Delete
113 41 519 212682497658 urgent appointment request for today محمد بن الفقيه NULL 212682497658 [{"type": "user", "content" ... pending 2026-03-21T12:34:09.167406 NULL Edit Delete
238 46 935 212634357832 reschedule: ZEGGAF Redouane — souhaite déplacer le ... ZEGGAF Redouane NULL 212634357832 [{"type": "bot", "content" ... pending 2026-04-15T15:34:47.138432 NULL Edit Delete
261 40 1119 212664690579 reschedule: BOUHA CHAIMAA — reporter le rendez-vou ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:20.921718 NULL Edit Delete
260 40 1119 212664690579 reschedule: BOUHA CHAIMAA — reporter le rendez-vou ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:12.116446 NULL Edit Delete
255 40 654 212674754098 reschedule: BENMALEK OUSSAMA — reporter le rendez- ... BENMALEK OUSSAMA NULL 212674754098 [{"type": "user", "content" ... pending 2026-04-17T10:29:28.642748 NULL Edit Delete
203 46 920 212693768377 reschedule: Amina Amzil — من السبت 11 أبريل 2026 1 ... Amina Amzil NULL 212693768377 [{"type": "user", "content" ... pending 2026-04-10T17:41:41.408171 NULL Edit Delete
200 47 930 212620404931 reschedule: Achraf El kaddioui — lundi ou mardi pr ... Achraf El kaddioui NULL 212620404931 [{"type": "user", "content" ... pending 2026-04-09T18:20:47.386425 NULL Edit Delete
138 41 663 212722520126 reschedule request from 17:00 to 18:00 Youssra el lahyani NULL 212722520126 [{"type": "user", "content" ... pending 2026-03-30T12:26:37.850528 NULL Edit Delete
173 41 565 212658588656 reschedule request due to missed appointment for t ... extract_from_user_id NULL 212658588656 [{"type": "user", "content" ... pending 2026-04-03T19:41:41.930245 NULL Edit Delete
237 46 309 212662194776 remise_request: طلب remise (نقص 500 درهم) من آخر t ... عبد النور NULL 212662194776 [{"type": "bot", "content" ... pending 2026-04-15T13:39:53.024690 NULL Edit Delete
272 46 1184 212682369622 remise_request: étudiante intéressée par le blanch ... Timimi Wiame NULL 212682369622 [{"type": "user", "content" ... pending 2026-04-23T20:28:26.601971 NULL Edit Delete
157 46 762 212620506365 prior_interaction: نبيل مزوز يشرح وضعية CNSS/AMO د ... نبيل مزوز NULL 212620506365 [{"type": "user", "content" ... pending 2026-04-02T11:21:27.701268 NULL Edit Delete
165 46 595 212632944296 prior_interaction: متابعة طلب تعبئة الضمان الاجتما ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-04-02T21:14:18.545785 NULL Edit Delete
280 46 927 212698888157 prior_interaction: إدريس ناصي كيهضر على avance لي ... إدريس ناصي NULL 212698888157 [{"type": "bot", "content" ... pending 2026-04-24T18:14:49.615288 NULL Edit Delete
252 46 608 212680428758 prior_interaction: transmission de documents et d& ... NULL NULL 212680428758 [{"type": "user", "content" ... pending 2026-04-16T15:49:56.879911 NULL Edit Delete
192 46 756 447947516032 prior_interaction: patiente partage une ordonnance ... EL FARZAZI Samar NULL 447947516032 [{"type": "bot", "content" ... pending 2026-04-08T17:08:46.612534 NULL Edit Delete
225 46 337 212620758216 prior_interaction: patient signale indisponibilité ... JABIRI Sanaa NULL 212620758216 [{"type": "bot", "content" ... pending 2026-04-14T11:18:51.214813 NULL Edit Delete
155 46 459 212665725400 prior_interaction: patient requests payment receip ... NULL NULL 212665725400 [{"type": "bot", "content" ... pending 2026-04-02T11:17:44.750341 NULL Edit Delete
246 46 1087 212664278502 prior_interaction: patient requests mutuelle docum ... ALAE Merioumi NULL 212664278502 [{"type": "user", "content" ... pending 2026-04-16T09:57:56.043622 NULL Edit Delete
253 46 608 212680428758 prior_interaction: patient references prior conver ... NULL NULL 212680428758 [{"type": "user", "content" ... pending 2026-04-16T15:50:15.411614 NULL Edit Delete
244 46 635 34688229166 prior_interaction: patient asks about remaining pa ... NULL NULL 34688229166 [{"type": "bot", "content" ... pending 2026-04-16T09:01:51.361032 NULL Edit Delete
269 46 309 212662194776 prior_interaction: patient OUSAMA sent two .ics ap ... OUSAMA NULL 212662194776 [{"type": "bot", "content" ... pending 2026-04-23T12:33:26.125809 NULL Edit Delete
162 46 673 212661944506 prior_interaction: patient Loubna El Khamlichi rep ... Loubna El Khamlichi NULL 212661944506 [{"type": "user", "content" ... pending 2026-04-02T14:29:48.856209 NULL Edit Delete
193 46 907 212617738812 prior_interaction: client references recent phone ... NULL NULL 212617738812 [{"type": "user", "content" ... pending 2026-04-08T17:46:50.217869 NULL Edit Delete
161 46 615 212681275399 prior_interaction: clarification about payment bre ... NULL NULL 212681275399 [{"type": "bot", "content" ... pending 2026-04-02T14:14:56.689692 NULL Edit Delete
279 46 555 212608567462 prior_interaction: Mohamed Meftah — patient refere ... mohamed meftah NULL 212608567462 [{"type": "user", "content" ... pending 2026-04-24T14:47:50.556544 NULL Edit Delete
270 40 1179 212616391361 pricing: patient asks about price (service not spe ... Maryem koubi NULL 212616391361 [{"type": "bot", "content" ... pending 2026-04-23T17:35:39.551187 NULL Edit Delete
116 41 537 212608615566 pricing inquiry for dental crowns unknown NULL 212608615566 [{"type": "user", "content" ... pending 2026-03-25T10:27:43.948417 NULL Edit Delete
240 46 1081 212616770449 out_of_scope: صورة فموية فيها تصبغات وتكلسات واضحة ... NULL NULL 212616770449 [{"type": "user", "content" ... pending 2026-04-15T19:47:39.645561 NULL Edit Delete
159 46 698 212639720917 out_of_scope: patient sent photo of dental hygiene ... NULL NULL 212639720917 [{"type": "bot", "content" ... pending 2026-04-02T12:19:57.722807 NULL Edit Delete
262 40 1125 212620305683 non_patient: fournisseur d’anesthésie dentaire pro ... Siham NULL 212620305683 [{"type": "user", "content" ... pending 2026-04-21T10:50:44.605223 NULL Edit Delete
110 41 501 212691131531 non-patient contact: request for removal from data ... HAKIM EL GHMARI NULL 212691131531 [{"type": "user", "content" ... pending 2026-03-18T05:42:45.059185 NULL Edit Delete
160 47 766 212668306839 kb_missing: patient asks price for couronnes for 2 ... Boudsi Hamza NULL 212668306839 [{"type": "user", "content" ... pending 2026-04-02T13:31:11.013353 NULL Edit Delete