id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
480 41 497 212602988538 existing_patient_status: المريض كيسول على الدوسي د ... الحراق NULL 212602988538 [{"type": "user", "content" ... pending 2026-05-21T22:00:11.857061 NULL whatsapp 212602988538 Edit Delete
503 40 2119 212602979902 urgent_pain: التهاب اللثة عند المريض، طلب تأجيل ال ... عزيز موهوب NULL 212602979902 [{"type": "bot", "content" ... pending 2026-05-24T17:15:34.945790 NULL whatsapp 212602979902 Edit Delete
367 46 1638 212602761001 urgent_pain: client reports pain and swelling at e ... NULL NULL 212602761001 [{"type": "user", "content" ... pending 2026-05-07T16:31:42.277883 NULL whatsapp 212602761001 Edit Delete
529 46 2193 212602433887 appointment: détartrage; preferred: demain samedi ... Douae lahrach NULL 212602433887 [{"type": "user", "content" ... pending 2026-05-29T22:59:50.317385 NULL whatsapp 212602433887 Edit Delete
419 41 1857 212601814195 حجز موعد للاستشارة الطبية يوم الجمعة 10:30، لكن ال ... سكينة القطوري NULL 212601814195 [{"type": "user", "content" ... pending 2026-05-14T12:52:41.104732 NULL whatsapp 212601814195 Edit Delete
425 41 1857 212601814195 cancellation/reschedule: سكينة القطوري — تأخير عن ... سكينة القطوري NULL 212601814195 [{"type": "user", "content" ... pending 2026-05-15T08:52:24.274588 NULL whatsapp 212601814195 Edit Delete
459 41 1857 212601814195 existing_patient_status: المريضة كتسول على توقيت ا ... سكينة القطوري NULL 212601814195 [{"type": "user", "content" ... pending 2026-05-19T09:06:34.903656 NULL whatsapp 212601814195 Edit Delete
501 46 2111 212601486800 eligibility: بغيت نقلع ضرس العقل — patient request ... NULL NULL 212601486800 [{"type": "user", "content" ... pending 2026-05-24T13:47:16.435165 NULL whatsapp 212601486800 Edit Delete
638 46 2482 212601140007 appointment: consultation; preferred: نهار ثلاثاء ... israe bougroun NULL 212601140007 [{"type": "bot", "content" ... done 2026-06-12T20:35:58.639042 2026-06-12T20:59:50.673743 whatsapp 212601140007 Edit Delete
368 46 1652 212600805869 appointment: détartrage; preferred: اليوم بعد الثا ... ياسين الزهري NULL 212600805869 [{"type": "user", "content" ... pending 2026-05-08T08:21:03.521263 NULL whatsapp 212600805869 Edit Delete
460 40 1980 212600008560 eligibility: المريضة محتاجة فحص من الطبيب بسبب مشك ... Rajae elamrani NULL 212600008560 [{"type": "user", "content" ... pending 2026-05-19T11:26:11.579911 NULL whatsapp 212600008560 Edit Delete
640 40 1980 212600008560 التسعير: المريض يسأل عن ثمن استخراج الأسنان للطفل ... أمير عمرية NULL 212600008560 [{"type": "user", "content" ... pending 2026-06-12T21:26:16.828359 NULL whatsapp 212600008560 Edit Delete
687 40 1980 212600008560 existing_patient_status: السيدة رجاء العمراني كتسو ... رجاء العمراني NULL 212600008560 [{"type": "bot", "content" ... pending 2026-06-19T22:54:48.901735 NULL whatsapp 212600008560 Edit Delete
648 49 2501 201040949979 out_of_scope: client from Word Way is offering tra ... Ahmed Abdul-Jawad info@wordwaytranslate.com 201040949979 [{"type": "user", "content" ... pending 2026-06-14T08:08:17.548519 NULL whatsapp 201040949979 Edit Delete
464 46 1428 17039017162 prior_interaction: patient requests a payment rece ... NULL NULL 17039017162 [{"type": "user", "content" ... pending 2026-05-19T20:19:23.163723 NULL whatsapp 17039017162 Edit Delete
514 46 2159 16725131048 urgent_pain: ألم في أحد الأسنان بعد زراعة سابقة في ... NULL NULL 16725131048 [{"type": "user", "content" ... pending 2026-05-28T01:54:38.335465 NULL whatsapp 16725131048 Edit Delete
481 46 1895 16135016745 cancellation/reschedule: NAIMA Farah — vendredi 22 ... NAIMA Farah NULL 16135016745 [{"type": "bot", "content" ... pending 2026-05-22T00:39:42.551611 NULL whatsapp 16135016745 Edit Delete
689 46 2592 15802639482 appointment: demande d'avancer le rendez-vous ... ZOUHIR Zouhitr NULL 15802639482 [{"type": "bot", "content" ... done 2026-06-20T11:57:55.343506 2026-06-21T18:52:08.982649 whatsapp 15802639482 Edit Delete
373 40 1263 15147774806 existing_patient_status: patient asking about thei ... Nadia El khadji NULL 15147774806 [{"type": "user", "content" ... done 2026-05-08T14:08:01.218216 2026-06-22T08:48:06.632000 whatsapp 15147774806 Edit Delete
682 40 1263 15147774806 appointment: évaluation pour voir si le you est fa ... Benaya Zohra NULL 15147774806 [{"type": "user", "content" ... done 2026-06-19T16:48:29.013046 2026-06-22T08:48:06.639754 whatsapp 15147774806 Edit Delete
723 40 1263 15147774806 existing_patient_status: la fille de Mme Benaya Zo ... Benaya Zohra NULL 15147774806 [{"type": "bot", "content" ... pending 2026-06-24T17:48:52.430005 NULL whatsapp 15147774806 Edit Delete
21 19 31 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:34:58.033066 2025-12-01T17:34:58.191717 NULL NULL Edit Delete
22 19 32 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:35:19.671704 2025-12-01T17:35:19.782573 NULL NULL Edit Delete
23 19 33 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:37:35.161911 2025-12-01T17:37:35.267431 NULL NULL Edit Delete
24 19 34 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:37:58.684240 2025-12-01T17:37:58.797636 NULL NULL Edit Delete
25 19 35 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:54:07.036352 2025-12-01T17:54:07.190922 NULL NULL Edit Delete
26 19 36 test_user_1 Test notification - This is a test to verify your ... Test User admin@example.com +1234567890 [{"type": "user", "content" ... error 2025-12-01T17:54:20.821356 2025-12-01T17:54:20.978936 NULL NULL Edit Delete
34 31 44 33766648942 Appointment booking request Unknown Unknown 33766648942 [{"type": "user", "content" ... pending 2025-12-07T18:58:06.103706 NULL NULL NULL Edit Delete
59 40 137 212616761099 appointment request for dental care on Monday at 1 ... extract_from_user_id NULL 212616761099 [{"type": "bot", "content" ... done 2026-03-03T17:01:56.928812 2026-06-15T09:17:23.918488 NULL NULL Edit Delete
60 40 140 212661427140 محمد الحليمي ينتظر متابعة بخصوص التقويم والأسنان ا ... محمد الحليمي NULL extract_from_user_id [{"type": "user", "content" ... done 2026-03-03T19:32:17.520856 2026-06-24T11:26:57.512334 NULL NULL Edit Delete
61 40 139 212608489968 appointment request for tomorrow at 10 AM عتيقة مرادي NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-04T14:59:21.899286 NULL NULL NULL Edit Delete
69 40 237 212618905043 Changement de rendez-vous demandé : indisponible d ... Soukaina Chichaoui NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-06T19:53:51.342976 NULL NULL NULL Edit Delete
70 38 0 test_user Test notification Test User test@example.com 1234567890 [] pending 2026-03-08T22:03:49.742927 NULL NULL NULL Edit Delete
71 40 280 212665725945 appointment request for dental treatment (kyste de ... Asmae Bouhnane NULL 212665725945 [{"type": "user", "content" ... done 2026-03-09T10:15:33.647367 2026-06-03T17:53:39.529471 NULL NULL Edit Delete
72 40 295 212710433898 Appointment request for traitement fixe; preferred ... ابن سليمان سكينة NULL 212710433898 [{"type": "user", "content" ... pending 2026-03-10T11:09:51.092762 NULL NULL NULL Edit Delete
79 40 286 212616342266 appointment rescheduling request due to personal r ... الوزيرة رشيدة NULL 212616342266 [{"type": "user", "content" ... pending 2026-03-11T10:49:30.971753 NULL NULL NULL Edit Delete
80 40 163 212688786949 appointment confirmation request for existing book ... حمزة مخلص NULL 212688786949 [{"type": "user", "content" ... pending 2026-03-11T15:23:27.398325 NULL NULL NULL Edit Delete
81 46 320 212684391355 Appointment request for Monday morning; patient na ... Khadija Bounif NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:09.804353 NULL NULL NULL Edit Delete
82 46 320 212684391355 Appointment: traitement des gencives; preferred: l ... Bounif Khadija NULL 212684391355 [{"type": "user", "content" ... pending 2026-03-11T19:34:20.467054 NULL NULL NULL Edit Delete
83 46 322 33601659802 Patient interested in aligners or dental braces co ... Mme El messaoudi Hayat NULL 33601659802 [{"type": "bot", "content" ... pending 2026-03-11T21:36:57.163263 NULL NULL NULL Edit Delete
84 46 324 212601946271 User inquired about payment confirmation and reque ... extract_from_user_id NULL 212601946271 [{"type": "user", "content" ... done 2026-03-11T22:42:05.217433 2026-06-19T15:06:27.696812 NULL NULL Edit Delete
85 46 325 31628705389 Patient asks about removing veneers with Waterlase ... unknown NULL 31628705389 [{"type": "user", "content" ... pending 2026-03-12T02:16:41.625194 NULL NULL NULL Edit Delete
86 46 326 212663008351 Patient asks about Mutuelle des FAR; interested in ... Errogui Youness NULL 212663008351 [{"type": "user", "content" ... pending 2026-03-12T04:34:24.924396 NULL NULL NULL Edit Delete
87 46 341 212667627390 Patient inquires about the readiness of their gout ... امال الشاط NULL 212667627390 [{"type": "user", "content" ... done 2026-03-12T11:53:46.856370 2026-06-22T10:24:09.345216 NULL NULL Edit Delete
88 46 328 212660582660 Patient asks about remise for Eid EL BAKOURI Zakaria NULL 212660582660 [{"type": "user", "content" ... done 2026-03-12T12:35:27.088934 2026-06-22T09:14:40.714946 NULL NULL Edit Delete
89 46 373 212614013887 Appointment: consultation; preferred: within 45 mi ... Noureddine elalaouy NULL 212614013887 [{"type": "user", "content" ... pending 2026-03-12T21:51:55.582063 NULL NULL NULL Edit Delete
90 46 350 212622306569 Appointment: traitement; preferred: Wednesday morn ... Nohaila NULL 212622306569 [{"type": "user", "content" ... pending 2026-03-13T10:52:03.611138 NULL NULL NULL Edit Delete
91 46 350 212622306569 Patient requests photos for Omar Ahmimed Baisar ta ... Nohaila NULL 212622306569 [{"type": "user", "content" ... pending 2026-03-13T13:01:21.390653 NULL NULL NULL Edit Delete
92 46 380 212664842684 Demande de changement de rendez-vous de Misho Miro ... Misho Mironov NULL 212664842684 [{"type": "user", "content" ... done 2026-03-13T13:21:24.179086 2026-06-05T15:02:16.501259 NULL NULL Edit Delete
93 40 366 212677386159 cancellation request احمد كريم هيلالي NULL 212677386159 [{"type": "user", "content" ... pending 2026-03-13T13:56:11.586851 NULL NULL NULL Edit Delete