id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
227 46 1002 447714209920 cancellation: Aboobaker and Mubina Sacranie — teet ... Aboobaker and Mubina Sacranie NULL 447714209920 [{"type": "bot", "content" ... pending 2026-04-14T14:56:26.655286 NULL Edit Delete
187 49 879 widget_conv_1775632723173_jef3xw1qg human_request: client needs assistance with expire ... Jesica NULL Not provided (Instagram/Messenger – please request ... [{"type": "bot", "content" ... pending 2026-04-08T07:31:50.617587 NULL Edit Delete
155 46 459 212665725400 prior_interaction: patient requests payment receip ... NULL NULL 212665725400 [{"type": "bot", "content" ... pending 2026-04-02T11:17:44.750341 NULL Edit Delete
156 46 762 212620506365 assurance: AMO / CNSS — patient demande si le cabi ... نبيل مزوز NULL 212620506365 [{"type": "bot", "content" ... pending 2026-04-02T11:19:48.771318 NULL Edit Delete
245 46 922 212672399307 appointment: détartrage; preferred: samedi 18 avri ... Twijar Abdelhak NULL 212672399307 [{"type": "bot", "content" ... pending 2026-04-16T09:19:02.612312 NULL Edit Delete
224 46 1008 34631883951 Le client souhaite confirmer si les produits envoy ... NULL NULL 34631883951 [{"type": "bot", "content" ... pending 2026-04-14T10:56:35.135275 NULL Edit Delete
101 46 387 212602366285 Client sent a bank transfer confirmation image for ... Doha Oummany NULL 212602366285 [{"type": "bot", "content" ... pending 2026-03-16T11:06:53.447341 NULL Edit Delete
102 46 387 212602366285 Image received: confirmation of bank transfer from ... Doha Oummany NULL 212602366285 [{"type": "bot", "content" ... pending 2026-03-16T11:07:06.319153 NULL Edit Delete
280 46 927 212698888157 prior_interaction: إدريس ناصي كيهضر على avance لي ... إدريس ناصي NULL 212698888157 [{"type": "bot", "content" ... pending 2026-04-24T18:14:49.615288 NULL Edit Delete
106 46 449 212698866997 Annulation de rendez-vous pour Najma Zargui Najma Zargui NULL 212698866997 [{"type": "bot", "content" ... pending 2026-03-17T10:28:53.570627 NULL Edit Delete
225 46 337 212620758216 prior_interaction: patient signale indisponibilité ... JABIRI Sanaa NULL 212620758216 [{"type": "bot", "content" ... pending 2026-04-14T11:18:51.214813 NULL Edit Delete
266 46 924 212667071819 eligibility: patient sent intraoral photo showing ... CHATT MARIAM NULL 212667071819 [{"type": "bot", "content" ... pending 2026-04-22T16:46:03.741728 NULL Edit Delete
104 46 447 32465760249 Patient asks for price of blanchiment and composit ... BOUSBAL Yasamine NULL 32465760249 [{"type": "bot", "content" ... pending 2026-03-16T15:54:44.579760 NULL Edit Delete
235 46 824 32493115049 appointment: récupération des gouttières; preferre ... Sarah Bibi NULL 32493115049 [{"type": "bot", "content" ... pending 2026-04-15T10:26:03.658665 NULL Edit Delete
201 40 798 212660508700 Client asks for pricing details for nettoyage et d ... BOUALGA MARWA NULL 212660508700 [{"type": "bot", "content" ... pending 2026-04-10T13:09:51.155941 NULL Edit Delete
145 47 714 212649541123 eligibility: consultation for filling spaces betwe ... unknown NULL 212649541123 [{"type": "bot", "content" ... pending 2026-03-31T22:41:36.656220 NULL Edit Delete
59 40 137 212616761099 appointment request for dental care on Monday at 1 ... extract_from_user_id NULL 212616761099 [{"type": "bot", "content" ... pending 2026-03-03T17:01:56.928812 NULL Edit Delete
202 46 912 212707606959 kb_missing: demande estimation globale — patientة ... NULL NULL 212707606959 [{"type": "bot", "content" ... pending 2026-04-10T14:39:25.078769 NULL Edit Delete
269 46 309 212662194776 prior_interaction: patient OUSAMA sent two .ics ap ... OUSAMA NULL 212662194776 [{"type": "bot", "content" ... pending 2026-04-23T12:33:26.125809 NULL Edit Delete
70 38 0 test_user Test notification Test User test@example.com 1234567890 [] pending 2026-03-08T22:03:49.742927 NULL Edit Delete