id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
191 46 889 33695561282 diaspora: patient à l'étranger souhaite devis ... NULL NULL 33695561282 [{"type": "user", "content" ... pending 2026-04-08T16:13:03.407262 NULL Edit Delete
219 46 1013 33618252564 appointment: détartrage; preferred: à partir de sa ... Alkhalfioui Younesse NULL 33618252564 [{"type": "user", "content" ... pending 2026-04-13T15:07:32.883216 NULL Edit Delete
239 46 1080 212673537434 inter_clinic: demande de participation à une étude ... Mohamed Elkhalfaoui NULL 212673537434 [{"type": "user", "content" ... pending 2026-04-15T18:43:13.125306 NULL Edit Delete
105 46 466 33768552777 Patient asks about duration of implant operation a ... Unknown NULL 33768552777 [{"type": "user", "content" ... pending 2026-03-16T21:30:44.224762 NULL Edit Delete
256 40 865 212681899515 استفسار حول ليباك ديال محمد اللحياني واش غادي يكون ... محمد اللحياني NULL 212681899515 [{"type": "user", "content" ... pending 2026-04-17T13:51:47.319387 NULL Edit Delete
151 46 473 212662883368 appointment: Mariam Bousba; mardi 6 du mois; 17:30 ... Mariam Bousba NULL 212662883368 [{"type": "user", "content" ... pending 2026-04-02T10:23:34.692380 NULL Edit Delete
92 46 380 212664842684 Demande de changement de rendez-vous de Misho Miro ... Misho Mironov NULL 212664842684 [{"type": "user", "content" ... pending 2026-03-13T13:21:24.179086 NULL Edit Delete
218 40 280 212665725945 appointment: soin dentaire (kyste); preferred: jeu ... Asmae Bouhnane NULL 212665725945 [{"type": "user", "content" ... pending 2026-04-13T12:03:07.691401 NULL Edit Delete
97 46 385 212636603922 Client requests verification of payment receipt wi ... Sara Bensarghin NULL 212636603922 [{"type": "user", "content" ... pending 2026-03-14T16:06:44.741039 NULL Edit Delete
232 46 1054 212656614410 job_inquiry: client submitted CV and is asking abo ... NULL NULL 212656614410 [{"type": "user", "content" ... pending 2026-04-14T19:40:29.408621 NULL Edit Delete
237 46 309 212662194776 remise_request: طلب remise (نقص 500 درهم) من آخر t ... عبد النور NULL 212662194776 [{"type": "bot", "content" ... pending 2026-04-15T13:39:53.024690 NULL Edit Delete
229 40 293 212705097342 User requested callback on provided phone number unknown NULL +212672292194 [{"type": "bot", "content" ... pending 2026-04-14T15:08:52.697701 NULL Edit Delete
278 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... pending 2026-04-24T11:27:40.407426 NULL Edit Delete
276 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... pending 2026-04-24T10:49:36.224947 NULL Edit Delete
83 46 322 33601659802 Patient interested in aligners or dental braces co ... Mme El messaoudi Hayat NULL 33601659802 [{"type": "bot", "content" ... pending 2026-03-11T21:36:57.163263 NULL Edit Delete
257 40 685 212622541212 تأكيد موعد: إزالة الغرز؛ الاسم: Hassania chouimer Hassania chouimer NULL 212622541212 [{"type": "bot", "content" ... pending 2026-04-18T00:41:53.420283 NULL Edit Delete
123 41 559 212695937420 User inquired about lip augmentation services, whi ... Abdlhay Hassoun NULL 212695937420 [{"type": "bot", "content" ... pending 2026-03-26T15:39:40.016771 NULL Edit Delete
211 46 424 35054082434 urgent_pain: Meriem Mghoughi تعاني من ألم شديد وحر ... Meriem Mghoughi NULL 35054082434 [{"type": "bot", "content" ... pending 2026-04-12T20:14:17.296867 NULL Edit Delete
212 46 424 35054082434 urgent_pain: Meriem Mghoughi كتعيش ألم شديد وحريق ... Meriem Mghoughi NULL 35054082434 [{"type": "bot", "content" ... pending 2026-04-12T20:14:38.061021 NULL Edit Delete
161 46 615 212681275399 prior_interaction: clarification about payment bre ... NULL NULL 212681275399 [{"type": "bot", "content" ... pending 2026-04-02T14:14:56.689692 NULL Edit Delete
268 40 1045 212773211639 eligibility: patient asks if c'est possible de ... Imcharen Saad NULL 212773211639 [{"type": "bot", "content" ... pending 2026-04-23T09:44:10.246781 NULL Edit Delete
124 41 559 212695937420 Inquiry about orthodontic services (تقويم الأسنان ... Abdlhay NULL 212695937420 [{"type": "bot", "content" ... pending 2026-03-26T15:40:54.828581 NULL Edit Delete
222 46 956 212620832422 appointment: تعمير السنة؛ preferred: غدا مع 11:30 ... سناء الخقوني NULL 212620832422 [{"type": "bot", "content" ... pending 2026-04-13T19:10:29.159086 NULL Edit Delete
134 41 653 212656456936 appointment request for وردية العوالي to complete ... وردية العوالي NULL 212656456936 [{"type": "bot", "content" ... pending 2026-03-30T10:10:59.954327 NULL Edit Delete
174 46 624 212661772945 cancellation/reschedule: كريستينا — السبت 4 أبريل ... كريستينا NULL 212661772945 [{"type": "bot", "content" ... pending 2026-04-03T21:00:45.693323 NULL Edit Delete
163 46 636 212661205872 existing_patient_status: client requests confirmat ... NULL NULL 212661205872 [{"type": "bot", "content" ... pending 2026-04-02T14:30:06.275539 NULL Edit Delete
244 46 635 34688229166 prior_interaction: patient asks about remaining pa ... NULL NULL 34688229166 [{"type": "bot", "content" ... pending 2026-04-16T09:01:51.361032 NULL Edit Delete
150 46 473 212662883368 appointment: client requests lundi (Monday) after ... NULL NULL 212662883368 [{"type": "bot", "content" ... pending 2026-04-02T10:16:29.550962 NULL Edit Delete
159 46 698 212639720917 out_of_scope: patient sent photo of dental hygiene ... NULL NULL 212639720917 [{"type": "bot", "content" ... pending 2026-04-02T12:19:57.722807 NULL Edit Delete
249 46 590 212776382220 appointment: متابعة البروكرام ديال devis، إزالة ال ... اليوسفي فاطمة NULL 212776382220 [{"type": "bot", "content" ... pending 2026-04-16T12:11:56.535694 NULL Edit Delete
192 46 756 447947516032 prior_interaction: patiente partage une ordonnance ... EL FARZAZI Samar NULL 447947516032 [{"type": "bot", "content" ... pending 2026-04-08T17:08:46.612534 NULL Edit Delete
264 46 1071 212752744027 cancellation/reschedule: Mouad Benjelloun — vendre ... Mouad Benjelloun NULL 212752744027 [{"type": "bot", "content" ... pending 2026-04-22T16:06:19.190957 NULL Edit Delete
270 40 1179 212616391361 pricing: patient asks about price (service not spe ... Maryem koubi NULL 212616391361 [{"type": "bot", "content" ... pending 2026-04-23T17:35:39.551187 NULL Edit Delete
215 40 994 212650267667 cancellation and rescheduling request: client want ... ANTAR HANANE NULL 212650267667 [{"type": "bot", "content" ... pending 2026-04-13T08:24:38.419174 NULL Edit Delete
184 40 860 212718820219 Client requests to reschedule appointment to Thurs ... KALT IBTISSAM NULL 212718820219 [{"type": "bot", "content" ... pending 2026-04-07T06:03:49.633213 NULL Edit Delete
242 40 709 212628738003 Patient asking if a couronne can be done for less ... Samira Zouak NULL 212628738003 [{"type": "bot", "content" ... pending 2026-04-15T22:18:01.061666 NULL Edit Delete
259 40 1119 212664690579 cancellation/reschedule: BOUHA CHAIMAA — reporter ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:02.986093 NULL Edit Delete
260 40 1119 212664690579 reschedule: BOUHA CHAIMAA — reporter le rendez-vou ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:12.116446 NULL Edit Delete
261 40 1119 212664690579 reschedule: BOUHA CHAIMAA — reporter le rendez-vou ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:20.921718 NULL Edit Delete
135 46 575 380634338552 طلب إرسال radiologie panoramique للمريضة Garrit Yo ... Garrit Youssra NULL 380634338552 [{"type": "bot", "content" ... pending 2026-03-30T10:18:03.160793 NULL Edit Delete
205 40 865 212681899515 Patient asks if Mohammed Lahyani can come today in ... Mohammed Lahyani NULL 212681899515 [{"type": "bot", "content" ... pending 2026-04-11T10:41:13.335577 NULL Edit Delete
127 46 593 212611643141 Cancellation: Imad Boulaich and Aicha Boulaich, sa ... Imad Boulaich and Aicha Boulaich NULL 212611643141 [{"type": "bot", "content" ... pending 2026-03-27T15:19:09.635593 NULL Edit Delete
230 40 876 212658037293 Client requests to reschedule appointment from Wed ... Doha Hanin NULL 212658037293 [{"type": "bot", "content" ... pending 2026-04-14T16:44:20.765819 NULL Edit Delete
115 41 487 212661396332 User needs detailed medical explanation and has me ... LAFREIM Khouloud NULL +212612917775 [{"type": "bot", "content" ... pending 2026-03-25T09:58:22.984752 NULL Edit Delete
238 46 935 212634357832 reschedule: ZEGGAF Redouane — souhaite déplacer le ... ZEGGAF Redouane NULL 212634357832 [{"type": "bot", "content" ... pending 2026-04-15T15:34:47.138432 NULL Edit Delete
258 40 460 212660224188 cancellation: INAS NAIT OUBELLA — lundi — annulati ... INAS NAIT OUBELLA NULL 212660224188 [{"type": "bot", "content" ... pending 2026-04-18T09:23:47.712444 NULL Edit Delete
275 38 233 33766648942 user request Haniliya NULL 33766648942 [{"type": "bot", "content" ... error 2026-04-24T10:08:37.287746 2026-04-24T10:08:37.400609 Edit Delete
103 46 444 212675807436 Patient asks about blanchiment dentaire price with ... SAOUDI Khaoula NULL 212675807436 [{"type": "bot", "content" ... pending 2026-03-16T14:10:56.132885 NULL Edit Delete
223 46 1032 491728126761 appointment: consultation pour pose de facettes; p ... Hanan Ben Houssa NULL 491728126761 [{"type": "bot", "content" ... pending 2026-04-14T09:21:05.600602 NULL Edit Delete
147 46 752 212610569197 high_intent_lead: demande urgente de rendez-vous p ... NULL NULL 212610569197 [{"type": "bot", "content" ... pending 2026-04-02T08:01:04.515625 NULL Edit Delete