id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
91 46 350 212622306569 Patient requests photos for Omar Ahmimed Baisar ta ... Nohaila NULL 212622306569 [{"type": "user", "content" ... pending 2026-03-13T13:01:21.390653 NULL Edit Delete
194 46 914 971585711636 appointment: détartrage; preferred: samedi 11/04; ... Ennajdaoui Zakaria NULL 971585711636 [{"type": "user", "content" ... pending 2026-04-09T09:05:31.792678 NULL Edit Delete
186 41 870 212698667879 appointment request for Thursday or Friday afterno ... خديجة خروب NULL 212698667879 [{"type": "user", "content" ... pending 2026-04-07T11:37:23.426423 NULL Edit Delete
228 40 293 212705097342 appointment: orthodontie; preferred: tomorrow at 1 ... Houda El hamidi NULL +212672292194 [{"type": "user", "content" ... pending 2026-04-14T15:07:28.733582 NULL Edit Delete
180 46 834 212651322153 eligibility: patient requests extraction of a prev ... NULL NULL 212651322153 [{"type": "user", "content" ... pending 2026-04-05T07:29:56.324679 NULL Edit Delete
109 41 499 212650374528 appointment request for orthodontics consultation Imane Zeyani NULL 212650374528 [{"type": "user", "content" ... pending 2026-03-18T02:16:49.808162 NULL Edit Delete
179 46 830 31685467531 kb_missing: Zaka عندو دَرْسة خاوية طاحت وباغي يعرف ... Zaka NULL 31685467531 [{"type": "user", "content" ... pending 2026-04-04T23:23:26.076273 NULL Edit Delete
178 46 829 212626345174 appointment: تعمير الضروس (حشو الأسنان)؛ preferred ... Ferdaouss deraaoui NULL 212626345174 [{"type": "user", "content" ... pending 2026-04-04T18:24:38.989041 NULL Edit Delete
283 46 1218 32475971404 eligibility: patient requests gingival reduction ( ... NULL NULL 32475971404 [{"type": "user", "content" ... pending 2026-04-24T20:23:34.162181 NULL Edit Delete
182 46 836 212651671808 urgent_pain: urgence abces — patient signale un ab ... De Bruycker Steven NULL 212651671808 [{"type": "user", "content" ... pending 2026-04-05T09:58:53.391902 NULL Edit Delete
85 46 325 31628705389 Patient asks about removing veneers with Waterlase ... unknown NULL 31628705389 [{"type": "user", "content" ... pending 2026-03-12T02:16:41.625194 NULL Edit Delete
95 46 415 31648182964 Urgent dental pain Rabab Azdad NULL 31648182964 [{"type": "user", "content" ... pending 2026-03-14T08:53:19.163410 NULL Edit Delete
96 46 383 212673300720 Patient asks for a detailed comparison between  ... ريم NULL 212673300720 [{"type": "user", "content" ... pending 2026-03-14T13:04:52.828468 NULL Edit Delete
281 46 568 212655380574 urgent_pain: urgence douleur intense suite à dépla ... NULL NULL 212655380574 [{"type": "user", "content" ... pending 2026-04-24T19:48:24.404593 NULL Edit Delete
279 46 555 212608567462 prior_interaction: Mohamed Meftah — patient refere ... mohamed meftah NULL 212608567462 [{"type": "user", "content" ... pending 2026-04-24T14:47:50.556544 NULL Edit Delete
254 46 568 212655380574 demande de déplacement du rendez-vous à samedi 10h ... Oumaima NULL 212655380574 [{"type": "user", "content" ... pending 2026-04-16T16:22:57.519075 NULL Edit Delete
142 40 684 212647292141 Patient asks about attending sessions without imme ... Amina Azzouzi NULL 212647292141 [{"type": "user", "content" ... pending 2026-03-31T08:35:42.238267 NULL Edit Delete
175 46 811 212695719609 job_inquiry: Maryem OuHmouch كتأكد أنها عندها تجرب ... Maryem OuHmouch NULL 212695719609 [{"type": "user", "content" ... pending 2026-04-03T21:52:50.404577 NULL Edit Delete
128 46 596 34692915413 Patient requests remote consultation from Spain Aya Bouhou NULL 34692915413 [{"type": "user", "content" ... pending 2026-03-27T16:12:54.072994 NULL Edit Delete
169 46 792 447498398909 eligibility: Hollywood smile — patient gave birth ... NULL NULL 447498398909 [{"type": "user", "content" ... pending 2026-04-03T08:45:32.567993 NULL Edit Delete
213 46 1002 447714209920 appointment: teeth cleaning for 2 people (Aboobake ... Aboobaker Sacranie, Mubina Sacranie NULL 447714209920 [{"type": "user", "content" ... pending 2026-04-12T22:35:16.068618 NULL Edit Delete
198 46 921 212785802985 inter_clinic: طلب تواصل رسمي من طرف فريق تطوير است ... NULL NULL 212785802985 [{"type": "user", "content" ... pending 2026-04-09T11:21:15.062821 NULL Edit Delete
165 46 595 212632944296 prior_interaction: متابعة طلب تعبئة الضمان الاجتما ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-04-02T21:14:18.545785 NULL Edit Delete
203 46 920 212693768377 reschedule: Amina Amzil — من السبت 11 أبريل 2026 1 ... Amina Amzil NULL 212693768377 [{"type": "user", "content" ... pending 2026-04-10T17:41:41.408171 NULL Edit Delete
112 40 218 212661095940 Image related to implant library information recei ... Labo makhloufi NULL 212661095940 [{"type": "user", "content" ... pending 2026-03-19T14:15:32.065615 NULL Edit Delete
188 49 880 widget_conv_1775633606619_11vayise8 human_request: client explicitly asked to speak wi ... amine amine@beta.com Not provided (Instagram/Messenger – please request ... [{"type": "user", "content" ... pending 2026-04-08T07:34:12.470587 NULL Edit Delete
272 46 1184 212682369622 remise_request: étudiante intéressée par le blanch ... Timimi Wiame NULL 212682369622 [{"type": "user", "content" ... pending 2026-04-23T20:28:26.601971 NULL Edit Delete
176 47 813 212690505525 appointment: consultation; preferred: après-midi; ... Omar NULL 212690505525 [{"type": "user", "content" ... pending 2026-04-04T02:40:15.114967 NULL Edit Delete
164 47 778 212646532933 consultation request: patient interested in blanch ... Moustapha NULL 212646532933 [{"type": "user", "content" ... pending 2026-04-02T17:18:32.131749 NULL Edit Delete
144 47 714 212649541123 appointment: blanchiment; preferred: cette semaine ... Agbavor NULL 212649541123 [{"type": "user", "content" ... pending 2026-03-31T22:39:16.657878 NULL Edit Delete
171 47 783 221784479720 appointment: blanchiment; preferred: semaine du 15 ... Moussa NULL 221784479720 [{"type": "user", "content" ... pending 2026-04-03T11:10:29.619602 NULL Edit Delete
172 47 783 221784479720 appointment: blanchiment; preferred: 15 avril; nam ... Moussa NULL 221784479720 [{"type": "user", "content" ... pending 2026-04-03T11:10:42.553575 NULL Edit Delete
160 47 766 212668306839 kb_missing: patient asks price for couronnes for 2 ... Boudsi Hamza NULL 212668306839 [{"type": "user", "content" ... pending 2026-04-02T13:31:11.013353 NULL Edit Delete
154 47 761 212611344797 appointment_request: patient interested in blanchi ... Karim sefriwi NULL 212611344797 [{"type": "user", "content" ... pending 2026-04-02T11:12:47.792088 NULL Edit Delete
143 47 686 221774686140 appointment: blanchiment; preferred: jeudi; name: ... Ndiome NULL 221774686140 [{"type": "user", "content" ... pending 2026-03-31T10:32:24.251821 NULL Edit Delete
241 46 1082 32493489028 appointment: implantation; preferred: 7/7 de 14h à ... El abiyed younes NULL 32493489028 [{"type": "user", "content" ... pending 2026-04-15T22:06:41.063604 NULL Edit Delete
274 46 1189 212635643660 job_inquiry: CV reçu pour demande d'emploi — S ... Sofia Omanna NULL 212635643660 [{"type": "user", "content" ... pending 2026-04-23T22:16:48.131072 NULL Edit Delete
133 46 589 34615219023 Patient international (Espagne) a envoyé un e-mail ... Anton NULL 34615219023 [{"type": "user", "content" ... pending 2026-03-29T17:31:36.087789 NULL Edit Delete
94 46 384 33766770230 Patient Imane Ftouh requests appointment cancellat ... Imane Ftouh NULL 33766770230 [{"type": "user", "content" ... pending 2026-03-13T16:23:46.489846 NULL Edit Delete
110 41 501 212691131531 non-patient contact: request for removal from data ... HAKIM EL GHMARI NULL 212691131531 [{"type": "user", "content" ... pending 2026-03-18T05:42:45.059185 NULL Edit Delete
234 46 1063 212634407654 urgent_pain: douleur dentaire chez une fillette de ... NULL NULL 212634407654 [{"type": "user", "content" ... pending 2026-04-15T09:46:27.033432 NULL Edit Delete
119 40 541 212688522483 Demande d'opportunité de travail Bouhmala Malak NULL 212688522483 [{"type": "user", "content" ... pending 2026-03-25T13:39:32.599109 NULL Edit Delete
204 46 958 212658847064 appointment: petite consultation; preferred: samed ... Abdelouassia Ait oubou NULL 212658847064 [{"type": "user", "content" ... pending 2026-04-11T08:46:30.153077 NULL Edit Delete
181 46 835 212687982734 appointment: ألم وحريق في الضرس؛ preferred: اليوم؛ ... Zineb el khaouadi NULL 212687982734 [{"type": "user", "content" ... pending 2026-04-05T08:16:48.486495 NULL Edit Delete
247 40 1089 212601432675 existing_patient_status: demande de modification d ... MOUSSAOUI MARYAM NULL 212601432675 [{"type": "user", "content" ... pending 2026-04-16T11:54:36.136894 NULL Edit Delete
248 40 1089 212601432675 existing_patient_status: demande de changement de ... Maryam Moussaoui NULL 212601432675 [{"type": "user", "content" ... pending 2026-04-16T11:54:48.152550 NULL Edit Delete
69 40 237 212618905043 Changement de rendez-vous demandé : indisponible d ... Soukaina Chichaoui NULL extract_from_user_id [{"type": "user", "content" ... pending 2026-03-06T19:53:51.342976 NULL Edit Delete
207 46 980 33783386625 eligibility: المريض يسول على اقتراح الطبيب لطريقة ... NULL NULL 33783386625 [{"type": "user", "content" ... pending 2026-04-12T10:00:11.059748 NULL Edit Delete
286 46 1256 33769357975 urgent_pain: fil de contention décollé, douleur im ... NULL NULL 33769357975 [{"type": "user", "content" ... pending 2026-04-26T08:11:32.325207 NULL Edit Delete
265 46 1139 212667744098 appointment: consultation + détartrage; preferred: ... Yannick Schulpe NULL 212667744098 [{"type": "user", "content" ... pending 2026-04-22T16:38:52.010833 NULL Edit Delete