id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
664 46 1697 8617570344272 cancellation/reschedule: بلال ما شياوهو — يرغب في ... BILAL MA XIAOHU NULL 8617570344272 [{"type": "user", "content" ... done 2026-06-15T15:42:37.325674 2026-06-15T15:44:21.013106 whatsapp 8617570344272 Edit Delete
629 46 1697 8617570344272 kb_missing: طلب خدمة عملاء بشرية — العميل يطلب الت ... NULL NULL 8617570344272 [{"type": "user", "content" ... done 2026-06-11T16:44:18.615538 2026-06-11T16:44:46.054731 whatsapp 8617570344272 Edit Delete
378 46 1688 68987740010 urgent_pain: début de rage de dent — douleur denta ... NULL NULL 68987740010 [{"type": "user", "content" ... pending 2026-05-09T09:30:26.119101 NULL whatsapp 68987740010 Edit Delete
377 40 1685 212661422704 urgent_pain: ألم شديد فالسنان واللثة، المريضة كتسو ... حنان بريطل NULL 212661422704 [{"type": "bot", "content" ... pending 2026-05-09T09:01:19.503523 NULL whatsapp 212661422704 Edit Delete
376 40 1685 212661422704 urgent_pain: طلب موعد مستعجل حنان بريطل NULL 212661422704 [{"type": "user", "content" ... pending 2026-05-09T08:53:52.197137 NULL whatsapp 212661422704 Edit Delete
372 46 1665 212684561669 existing_patient_status: Hiba benyaich signale une ... Hiba benyaich NULL 212684561669 [{"type": "user", "content" ... pending 2026-05-08T13:13:19.068802 NULL whatsapp 212684561669 Edit Delete
589 46 1661 212654600611 cancellation: Youness Ait aaza — samedi 6 juin 202 ... Youness Ait aaza NULL 212654600611 [{"type": "bot", "content" ... pending 2026-06-05T23:36:50.365503 NULL whatsapp 212654600611 Edit Delete
371 46 1661 212654600611 eligibility: استشارة حول ميلان الفك السفلي — يونس ... يونس ايت تعزة NULL 212654600611 [{"type": "user", "content" ... pending 2026-05-08T10:09:39.008297 NULL whatsapp 212654600611 Edit Delete
370 40 1653 212680074323 cancellation/reschedule: Aya hayat — annulation Aya hayat NULL 212680074323 [{"type": "user", "content" ... pending 2026-05-08T08:24:12.093206 NULL whatsapp 212680074323 Edit Delete
369 40 1653 212680074323 urgent_pain: حالة مستعجلة وألم شديد، المريضة Aya h ... Aya hayat NULL 212680074323 [{"type": "user", "content" ... pending 2026-05-08T08:24:02.290322 NULL whatsapp 212680074323 Edit Delete
368 46 1652 212600805869 appointment: détartrage; preferred: اليوم بعد الثا ... ياسين الزهري NULL 212600805869 [{"type": "user", "content" ... pending 2026-05-08T08:21:03.521263 NULL whatsapp 212600805869 Edit Delete
367 46 1638 212602761001 urgent_pain: client reports pain and swelling at e ... NULL NULL 212602761001 [{"type": "user", "content" ... pending 2026-05-07T16:31:42.277883 NULL whatsapp 212602761001 Edit Delete
364 46 1619 212777949906 inter_clinic: proposition commerciale MedFlow — qu ... NULL NULL 212777949906 [{"type": "bot", "content" ... pending 2026-05-07T08:05:25.734110 NULL whatsapp 212777949906 Edit Delete
363 46 1619 212777949906 inter_clinic: offre professionnelle MedFlow — prop ... NULL NULL 212777949906 [{"type": "user", "content" ... pending 2026-05-07T08:04:48.276375 NULL whatsapp 212777949906 Edit Delete
716 46 1602 212627890400 cancellation: BENZIZOU SAFAE — mercredi 24 juin 20 ... BENZIZOU SAFAE NULL 212627890400 [{"type": "bot", "content" ... done 2026-06-24T07:57:16.987612 2026-06-24T08:06:27.411269 whatsapp 212627890400 Edit Delete
360 46 1593 212639069462 prior_interaction: patient spoke with doctor about ... NULL NULL 212639069462 [{"type": "user", "content" ... done 2026-05-06T13:56:09.531764 2026-06-22T15:07:24.676502 whatsapp 212639069462 Edit Delete
359 46 1584 212690005799 appointment: نزع ضرس؛ preferred: غدا فقط (militair ... Driss el ouali NULL 212690005799 [{"type": "user", "content" ... pending 2026-05-06T13:29:11.075610 NULL whatsapp 212690005799 Edit Delete
546 46 1583 212658990708 prior_interaction: نابل كيأكد أنه سبق له داز عندكم ... nabil NULL 212658990708 [{"type": "bot", "content" ... pending 2026-06-01T12:41:17.226150 NULL whatsapp 212658990708 Edit Delete
358 46 1583 212658990708 urgent_pain: طلب موعد مستعجل لجوج دراري عندهم ألم ... NULL NULL 212658990708 [{"type": "bot", "content" ... pending 2026-05-06T13:24:14.197732 NULL whatsapp 212658990708 Edit Delete
354 46 1562 212697541125 eligibility: patient describes pain, bad smell, an ... Jaber NULL 212697541125 [{"type": "user", "content" ... done 2026-05-05T19:56:58.066174 2026-06-03T13:31:26.333723 whatsapp 212697541125 Edit Delete
726 46 1533 212693010313 prior_interaction: المريضة كتبلغ شيماء أنها لقات ب ... NULL NULL 212693010313 [{"type": "user", "content" ... done 2026-06-25T05:19:55.539795 2026-06-25T06:54:21.078519 whatsapp 212693010313 Edit Delete
712 46 1533 212693010313 prior_interaction: المريضة كتسول واش تقدر تجي فالع ... NULL NULL 212693010313 [{"type": "user", "content" ... done 2026-06-23T09:10:45.551171 2026-06-23T09:19:17.187039 whatsapp 212693010313 Edit Delete
349 46 1505 212626856897 urgent_pain: ألم شديد في الضرس — المريضة كتطلب تشو ... NULL NULL 212626856897 [{"type": "user", "content" ... pending 2026-05-04T19:23:30.423493 NULL NULL NULL Edit Delete
355 40 1495 212623626955 eligibility: patiente ressent une sensation de brû ... Oumaima Benchrif NULL 212623626955 [{"type": "bot", "content" ... pending 2026-05-05T21:34:42.108602 NULL whatsapp 212623626955 Edit Delete
348 46 1486 34692513634 kb_missing: patient requests 2 composite veneers ( ... NULL NULL 34692513634 [{"type": "bot", "content" ... pending 2026-05-04T16:16:29.647836 NULL NULL NULL Edit Delete
421 46 1468 212665009929 cancellation/reschedule: ELAZZA Laila — vendredi 1 ... ELAZZA Laila NULL 212665009929 [{"type": "user", "content" ... pending 2026-05-14T15:38:41.204590 NULL whatsapp 212665009929 Edit Delete
356 40 1466 212773278091 استشارة حول انتفاخ في الفم مع فيديو توضيحي، المريض ... فاطيمة الزهراء ايت براهيم NULL 212773278091 [{"type": "bot", "content" ... pending 2026-05-06T11:47:39.266288 NULL whatsapp 212773278091 Edit Delete
345 50 1463 33766648942 kb_missing: client requests human interaction for ... Amine Cto@forteunoweb.com 33766648942 [{"type": "bot", "content" ... pending 2026-05-04T13:25:28.954858 NULL NULL NULL Edit Delete
342 46 1432 212684696096 cancellation/reschedule: report de rendez-vous de ... NULL NULL 212684696096 [{"type": "user", "content" ... pending 2026-05-03T19:07:29.850613 NULL NULL NULL Edit Delete
341 46 1430 447386806146 eligibility: patient lost a filling while eating — ... NULL NULL 447386806146 [{"type": "user", "content" ... pending 2026-05-03T16:12:30.419487 NULL NULL NULL Edit Delete
464 46 1428 17039017162 prior_interaction: patient requests a payment rece ... NULL NULL 17039017162 [{"type": "user", "content" ... pending 2026-05-19T20:19:23.163723 NULL whatsapp 17039017162 Edit Delete
350 46 1428 17039017162 prior_interaction: patient reports possible crack ... NULL NULL 17039017162 [{"type": "bot", "content" ... pending 2026-05-04T22:00:27.055076 NULL NULL NULL Edit Delete
339 46 1425 212699853524 prior_interaction: patient references previous pho ... NULL NULL 212699853524 [{"type": "user", "content" ... pending 2026-05-03T12:14:32.886311 NULL NULL NULL Edit Delete
337 46 1409 4915205836780 appointment: تنضيف الأسنان فقط; preferred: الصباح; ... يوسف NULL 4915205836780 [{"type": "user", "content" ... pending 2026-05-03T05:37:18.241958 NULL NULL NULL Edit Delete
336 46 1403 33766583113 urgent_pain: patient requests urgent wisdom tooth ... NULL NULL 33766583113 [{"type": "user", "content" ... pending 2026-05-02T22:35:11.379952 NULL NULL NULL Edit Delete
340 46 1389 212750080411 prior_interaction: patient Khalid El Aissaoui requ ... Khalid El Aissaoui NULL 212750080411 [{"type": "bot", "content" ... pending 2026-05-03T15:18:57.866958 NULL NULL NULL Edit Delete
326 46 1371 212702675082 prior_interaction: سؤال بخصوص CNSS والتركيب ديال ا ... NULL NULL 212702675082 [{"type": "user", "content" ... pending 2026-05-01T13:42:47.654065 NULL NULL NULL Edit Delete
325 46 1368 447512672622 appointment: remote consultation for implant; pref ... Hafsa Barnett NULL 447512672622 [{"type": "user", "content" ... pending 2026-05-01T08:11:02.880962 NULL NULL NULL Edit Delete
324 46 1366 212708058602 appointment: إصلاح الأسنان; preferred: غدا 16h; na ... Yassine aqb NULL 212708058602 [{"type": "user", "content" ... pending 2026-05-01T00:40:24.651177 NULL NULL NULL Edit Delete
347 46 1365 212661576226 appointment: demande de rendez-vous lundi; name: B ... Bouchta EL HAJJI NULL 212661576226 [{"type": "bot", "content" ... pending 2026-05-04T16:10:39.679677 NULL NULL NULL Edit Delete
575 46 1363 212701162018 prior_interaction: طلب نسخة من dossier باش يعمرها ... NULL NULL 212701162018 [{"type": "bot", "content" ... done 2026-06-04T12:39:07.498930 2026-06-04T12:39:46.137276 whatsapp 212701162018 Edit Delete
335 46 1360 31687757612 urgent_pain: patient reports severe pain and burni ... NULL NULL 31687757612 [{"type": "bot", "content" ... pending 2026-05-02T18:32:04.322879 NULL NULL NULL Edit Delete
343 46 1357 212663850476 cancellation: client requests to cancel and resche ... TAILOR Mm NULL 212663850476 [{"type": "bot", "content" ... pending 2026-05-03T19:59:04.108303 NULL NULL NULL Edit Delete
317 46 1353 212703707181 inter_clinic: offre professionnelle de génération ... NULL NULL 212703707181 [{"type": "user", "content" ... pending 2026-04-30T09:23:21.149396 NULL NULL NULL Edit Delete
328 46 1351 33646773944 appointment: soins carie; preferred: toute la sema ... Hadiouche Aïda NULL 33646773944 [{"type": "bot", "content" ... pending 2026-05-01T18:59:02.864930 NULL NULL NULL Edit Delete
316 46 1345 34699761807 diaspora: patiente en Espagne souhaite devis pour ... Hafsa Hittani Fekkak NULL 34699761807 [{"type": "bot", "content" ... pending 2026-04-29T21:53:25.039820 NULL NULL NULL Edit Delete
315 46 1341 38762992159 urgent_pain: patient with broken tooth, urgent cas ... NULL NULL 38762992159 [{"type": "user", "content" ... pending 2026-04-29T19:53:19.367645 NULL NULL NULL Edit Delete
472 41 1339 212688945634 existing_patient_status: السيدة أسماء كتسول على ال ... اسماء قصاص NULL 212688945634 [{"type": "user", "content" ... pending 2026-05-20T18:50:47.935932 NULL whatsapp 212688945634 Edit Delete
313 46 1338 212679553186 appointment: متابعة علاج ضرس لسلمى بنيونس؛ preferr ... Salma beniounes NULL 212679553186 [{"type": "user", "content" ... done 2026-04-29T18:22:10.788883 2026-06-03T14:22:25.329702 NULL NULL Edit Delete
451 46 1332 212615337068 cancellation/reschedule: KICHCHA Chaimae — demande ... KICHCHA Chaimae NULL 212615337068 [{"type": "bot", "content" ... done 2026-05-18T10:46:23.656362 2026-06-17T15:04:21.826994 whatsapp 212615337068 Edit Delete