id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
132 46 640 34612433802 Patient requests full price estimate for 4 implant ... Mohamed moniem el murabet NULL 34612433802 [{"type": "user", "content" ... pending 2026-03-29T14:17:34.242830 NULL NULL NULL Edit Delete
163 46 636 212661205872 existing_patient_status: client requests confirmat ... NULL NULL 212661205872 [{"type": "bot", "content" ... pending 2026-04-02T14:30:06.275539 NULL NULL NULL Edit Delete
244 46 635 34688229166 prior_interaction: patient asks about remaining pa ... NULL NULL 34688229166 [{"type": "bot", "content" ... pending 2026-04-16T09:01:51.361032 NULL NULL NULL Edit Delete
676 46 634 491633190751 prior_interaction: الزبون كيسول على تأكيد آخر تحوي ... NULL NULL 491633190751 [{"type": "user", "content" ... done 2026-06-18T12:06:19.659059 2026-06-18T12:56:54.765975 whatsapp 491633190751 Edit Delete
573 46 634 491633190751 eligibility: The patient is inquiring if there is ... NULL NULL 491633190751 [{"type": "bot", "content" ... done 2026-06-04T09:23:26.956778 2026-06-04T09:28:05.933481 whatsapp 491633190751 Edit Delete
663 46 628 212603293086 prior_interaction: patient requests doctor explana ... NULL NULL 212603293086 [{"type": "user", "content" ... done 2026-06-15T14:50:15.963470 2026-06-15T16:28:27.632581 whatsapp 212603293086 Edit Delete
539 46 628 212603293086 out_of_scope: Basma ZAATER طلب نسخ الفواتير — clie ... Basma ZAATER NULL 212603293086 [{"type": "user", "content" ... done 2026-06-01T08:54:29.643302 2026-06-04T14:28:52.293981 whatsapp 212603293086 Edit Delete
690 46 624 212661772945 existing_patient_status: المريض كيقولي أن السلك (s ... ELKATI JABER NULL 212661772945 [{"type": "bot", "content" ... done 2026-06-20T14:42:05.155961 2026-06-20T15:41:16.290685 whatsapp 212661772945 Edit Delete
334 46 624 212661772945 prior_interaction: client confirms direct discussi ... NULL NULL 212661772945 [{"type": "bot", "content" ... done 2026-05-02T11:28:56.931192 2026-06-17T15:06:40.285521 NULL NULL Edit Delete
333 46 624 212661772945 prior_interaction: سلوى — طلبت من الدكتور هيثم يتو ... سلوى NULL 212661772945 [{"type": "bot", "content" ... done 2026-05-02T11:28:28.643220 2026-06-17T15:06:40.277667 NULL NULL Edit Delete
174 46 624 212661772945 cancellation/reschedule: كريستينا — السبت 4 أبريل ... كريستينا NULL 212661772945 [{"type": "bot", "content" ... done 2026-04-03T21:00:45.693323 2026-06-17T15:06:40.269810 NULL NULL Edit Delete
161 46 615 212681275399 prior_interaction: clarification about payment bre ... NULL NULL 212681275399 [{"type": "bot", "content" ... pending 2026-04-02T14:14:56.689692 NULL NULL NULL Edit Delete
550 46 608 212680428758 prior_interaction: dental supplies list sent by th ... NULL NULL 212680428758 [{"type": "user", "content" ... done 2026-06-01T15:20:05.527298 2026-06-03T10:32:46.765175 whatsapp 212680428758 Edit Delete
374 46 608 212680428758 prior_interaction: message pour Chaimae — consigne ... NULL NULL 212680428758 [{"type": "bot", "content" ... done 2026-05-08T19:10:02.888840 2026-06-03T10:32:46.710526 whatsapp 212680428758 Edit Delete
294 46 608 212680428758 prior_interaction: patient demande à ce que l' ... NULL NULL 212680428758 [{"type": "user", "content" ... done 2026-04-27T11:00:19.134213 2026-06-03T10:32:46.694231 NULL NULL Edit Delete
253 46 608 212680428758 prior_interaction: patient references prior conver ... NULL NULL 212680428758 [{"type": "user", "content" ... done 2026-04-16T15:50:15.411614 2026-06-03T10:32:46.680452 NULL NULL Edit Delete
252 46 608 212680428758 prior_interaction: transmission de documents et d& ... NULL NULL 212680428758 [{"type": "user", "content" ... done 2026-04-16T15:49:56.879911 2026-06-03T10:32:46.665332 NULL NULL Edit Delete
131 46 601 212775983275 Patient Yassine Ben Sarghin asks for an earlier ap ... Yassine Ben Sarghin NULL 212775983275 [{"type": "user", "content" ... pending 2026-03-28T07:08:28.736502 NULL NULL NULL Edit Delete
128 46 596 34692915413 Patient requests remote consultation from Spain Aya Bouhou NULL 34692915413 [{"type": "user", "content" ... pending 2026-03-27T16:12:54.072994 NULL NULL NULL Edit Delete
165 46 595 212632944296 prior_interaction: متابعة طلب تعبئة الضمان الاجتما ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-04-02T21:14:18.545785 NULL NULL NULL Edit Delete
130 46 595 212632944296 Client requests follow-up regarding dental X-ray a ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-03-27T16:14:31.710683 NULL NULL NULL Edit Delete
129 46 595 212632944296 Patient asks about dental X-ray analysis and furth ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-03-27T16:14:15.652890 NULL NULL NULL Edit Delete
127 46 593 212611643141 Cancellation: Imad Boulaich and Aicha Boulaich, sa ... Imad Boulaich and Aicha Boulaich NULL 212611643141 [{"type": "bot", "content" ... done 2026-03-27T15:19:09.635593 2026-06-05T15:02:59.414057 NULL NULL Edit Delete
697 46 592 212682409696 cancellation/reschedule: BENMASSAOUD Sanae — الأرب ... BENMASSAOUD Sanae NULL 212682409696 [{"type": "bot", "content" ... done 2026-06-21T20:12:07.402067 2026-06-21T22:38:55.129568 whatsapp 212682409696 Edit Delete
655 46 592 212682409696 cancellation/reschedule: BENMASSAOUD Sanae — الاثن ... BENMASSAOUD Sanae NULL 212682409696 [{"type": "bot", "content" ... done 2026-06-14T22:09:13.767630 2026-06-15T09:03:31.521005 whatsapp 212682409696 Edit Delete
537 46 592 212682409696 existing_patient_status: عندها براكيت تحت (واحدة م ... BENMASSAOUD Sanae NULL 212682409696 [{"type": "bot", "content" ... done 2026-05-31T18:29:05.394005 2026-06-05T15:03:53.094016 whatsapp 212682409696 Edit Delete
463 46 592 212682409696 existing_patient_status: le fil de contention des ... BENMASSAOUD Sanae NULL 212682409696 [{"type": "bot", "content" ... done 2026-05-19T13:36:12.210691 2026-06-05T15:03:53.079224 whatsapp 212682409696 Edit Delete
401 46 592 212682409696 prior_interaction: demande de date du prochain ren ... NULL NULL 212682409696 [{"type": "bot", "content" ... done 2026-05-11T15:31:00.487062 2026-06-05T15:03:53.064098 whatsapp 212682409696 Edit Delete
126 41 591 212724280878 Reschedule appointment from Monday to Tuesday for ... Hafsa NULL 212724280878 [{"type": "user", "content" ... pending 2026-03-27T15:06:23.070344 NULL NULL NULL Edit Delete
249 46 590 212776382220 appointment: متابعة البروكرام ديال devis، إزالة ال ... اليوسفي فاطمة NULL 212776382220 [{"type": "bot", "content" ... pending 2026-04-16T12:11:56.535694 NULL NULL NULL Edit Delete
133 46 589 34615219023 Patient international (Espagne) a envoyé un e-mail ... Anton NULL 34615219023 [{"type": "user", "content" ... pending 2026-03-29T17:31:36.087789 NULL NULL NULL Edit Delete
563 46 588 212644331992 cancellation: Chaimae — rendez-vous ديال غدا — طلب ... Chaimae NULL 212644331992 [{"type": "bot", "content" ... done 2026-06-02T21:45:25.291735 2026-06-08T23:20:50.609754 whatsapp 212644331992 Edit Delete
310 46 578 212626917607 appointment: علاجات الأسنان; preferred: هاد الأسبو ... Mourad el atmani NULL 212626917607 [{"type": "bot", "content" ... pending 2026-04-29T12:34:26.481831 NULL NULL NULL Edit Delete
139 46 577 212673365032 Annulation : JONATHEN Mr, lundi 30 mars 2026 à 16: ... JONATHEN Mr NULL 212673365032 [{"type": "user", "content" ... pending 2026-03-30T12:58:10.831704 NULL NULL NULL Edit Delete
135 46 575 380634338552 طلب إرسال radiologie panoramique للمريضة Garrit Yo ... Garrit Youssra NULL 380634338552 [{"type": "bot", "content" ... pending 2026-03-30T10:18:03.160793 NULL NULL NULL Edit Delete
295 46 571 212607429751 prior_interaction: client a envoyé un reçu de vire ... EL IDRISSI Ilham NULL 212607429751 [{"type": "user", "content" ... done 2026-04-27T11:05:07.374655 2026-06-17T15:03:10.609435 NULL NULL Edit Delete
560 46 570 212783527699 appointment: suivi et serrage appareil dentaire av ... MINGOT Wendel NULL 212783527699 [{"type": "user", "content" ... done 2026-06-02T15:53:23.443073 2026-06-03T09:10:32.361494 whatsapp 212783527699 Edit Delete
424 46 569 212653591548 prior_interaction: RACHDI Naima a envoyé un reçu d ... RACHDI Naima NULL 212653591548 [{"type": "bot", "content" ... done 2026-05-15T06:12:09.337831 2026-06-11T19:04:31.368996 whatsapp 212653591548 Edit Delete
330 46 568 212655380574 cancellation: Oumaima — samedi 2 mai 10h00 — malad ... Oumaima NULL 212655380574 [{"type": "user", "content" ... done 2026-05-02T08:39:40.819956 2026-06-09T14:08:43.547020 NULL NULL Edit Delete
281 46 568 212655380574 urgent_pain: urgence douleur intense suite à dépla ... NULL NULL 212655380574 [{"type": "user", "content" ... done 2026-04-24T19:48:24.404593 2026-06-09T14:08:43.532664 NULL NULL Edit Delete
254 46 568 212655380574 demande de déplacement du rendez-vous à samedi 10h ... Oumaima NULL 212655380574 [{"type": "user", "content" ... done 2026-04-16T16:22:57.519075 2026-06-09T14:08:43.518283 NULL NULL Edit Delete
661 46 567 212655637602 existing_patient_status: سؤال حول حالة علاج سفيان ... سفيان البغدادي NULL 212655637602 [{"type": "bot", "content" ... done 2026-06-15T12:42:17.931592 2026-06-15T13:16:33.260887 whatsapp 212655637602 Edit Delete
362 46 567 212655637602 prior_interaction: patient complains about lack of ... NULL NULL 212655637602 [{"type": "bot", "content" ... done 2026-05-06T18:04:29.293490 2026-06-15T13:16:33.246288 whatsapp 212655637602 Edit Delete
361 46 567 212655637602 prior_interaction: ولي أمر كيتكلم على علاج تقويمي ... NULL NULL 212655637602 [{"type": "bot", "content" ... done 2026-05-06T18:04:08.535916 2026-06-15T13:16:33.230789 whatsapp 212655637602 Edit Delete
173 41 565 212658588656 reschedule request due to missed appointment for t ... extract_from_user_id NULL 212658588656 [{"type": "user", "content" ... pending 2026-04-03T19:41:41.930245 NULL NULL NULL Edit Delete
125 41 565 212658588656 Amine experiencing discomfort after dental filling ... Amine NULL 212658588656 [{"type": "user", "content" ... pending 2026-03-26T16:46:50.420425 NULL NULL NULL Edit Delete
433 46 564 212666979195 existing_patient_status: patiente GMIRA Faouzia dé ... GMIRA Faouzia NULL 212666979195 [{"type": "user", "content" ... pending 2026-05-15T18:30:14.109979 NULL whatsapp 212666979195 Edit Delete
124 41 559 212695937420 Inquiry about orthodontic services (تقويم الأسنان ... Abdlhay NULL 212695937420 [{"type": "bot", "content" ... pending 2026-03-26T15:40:54.828581 NULL NULL NULL Edit Delete
123 41 559 212695937420 User inquired about lip augmentation services, whi ... Abdlhay Hassoun NULL 212695937420 [{"type": "bot", "content" ... pending 2026-03-26T15:39:40.016771 NULL NULL NULL Edit Delete
122 41 559 212695937420 appointment request Abdlhay Hassoun NULL 212695937420 [{"type": "user", "content" ... pending 2026-03-26T15:30:49.216796 NULL NULL NULL Edit Delete