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Fo9ax jay
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46
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{"whatsapp_phone_number": "21266529392 {"whatsapp_phone_number": "212665293921", "whatsapp_phone_number_source": "evolution_remote_jid_or_sender_pn"}...
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Ila tsowli doctor imta n9edu ndiro chi glissa ncho Ila tsowli doctor imta n9edu ndiro chi glissa nchofo chnou ndiro f hadchi li b9a...
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Accord dial prise en charge rah sifatu lik
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46
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Objet : Demande de recours gracieux – Refus de pri Objet : Demande de recours gracieux – Refus de prise en charge 22760518
Madame, Monsieur,
Nous accusons réception de votre notification de refus de prise en charge pour les soins dentaires prescrits à zaater basma
Après analyse de votre motif, il apparaît qu'il y a une divergence d'interprétation. En effet, cet acte ne présente aucun caractère de récurrence ou de répétition abusive. Il s'agit d'un traitement spécifique et isolé, pleinement justifié.
C'est pourquoi nous sollicitons de votre bienveillance un réexamen approfondi de ce dossier afin de réévaluer vos positions.
Nous vous remercions pour l'intérêt que vous porterez à cette demande et restons à votre disposition pour tout complément d'information.
Je vous prie d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées.
dr haitham boutaib/
Tanger bay dental Center...
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2026-06-16T13:31:13.105208
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Bonjour
*TAIBI Najlae*
Vous avez Rendez Vous av Bonjour
*TAIBI Najlae*
Vous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 17 juin 2026* à *09:30* .
En cas d'empêchement, veuillez contacter la réception
*060022263 / 0539948014*
Merci pour votre attention.
.مرحبًا
**
لديكم موعد مع ** يوم *الأربعاء 17 يونيو 2026* على الساعة *09:30* ﮶
في حالة وجود عائق يرجى الاتصال بمكتب الاستقبال
*060022263 / 0539948014*
شكرا لتفهمكم...
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2026-06-16T13:32:30.522236
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[Voice message] Here is the transcription of the a [Voice message] Here is the transcription of the audio in Moroccan Darija:
### **Arabic Script:**
"ايوا صافي لاباس، شنو قالك الدكتور؟ اللي بغيتي نتينا، بغيتي نبداو نكملوا داكشي لي عطيناك داك الدوفي، بغيتي نعملوا الكراون، لي بان ليك. قول لينا باش تكون زعما مرتاح. أما زعما إيلا بغيتي تخليه هو يخدم الخدمة ديالو راه غايعمل ليك كلشي."
### **Latin Script (Transcription):**
"Iwa safi labas, chno galik docteur? Elli bghiti ntina, bghiti nbdaw nkmlou dakchi li 3tinak dak devi, bghiti n3mlou crown, li ban lik. Goul lina bach tkoun za3ma merta7. Ama za3ma ila bghiti tkhlih houa ykhdem lkhidma dyalou, ra hay3mel lik koulchi."
### **Key Terms Used:**
* **Devi (Devis):** Quote/Estimate (French).
* **Crown:** Dental crown (English).
* **Docteur:** Doctor (French).
* **Ntina:** You (Northern Moroccan dialect/Tangier-Tetouan region)....
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12220/download...
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46
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2026-06-16T13:36:19.938075
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2026-06-16T13:36:58.505379
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Objet : Demande de recours gracieux – Refus de pri Objet : Demande de recours gracieux – Refus de prise en charge 22760518
Madame, Monsieur,
Nous accusons réception de votre notification de refus de prise en charge pour les soins dentaires prescrits à zaater basma
Après analyse de votre motif, il apparaît qu'il n y a aucune récurrence ou répétition. Il s'agit d'un traitement spécifique et isolé.
C'est pourquoi nous sollicitons de votre bienveillance un réexamen de ce dossier .
Nous vous remercions pour l'intérêt que vous porterez à cette demande et restons à votre disposition pour tout complément d'information.
Je vous prie d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées.
Dr Haitham Boutaib /
Tanger bay dental Center...
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46
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2026-06-16T13:39:18.620165
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2026-06-16T13:39:21.608008
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2026-06-16T13:39:21.608008
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Neka ibrahim ana eadltlo devis sf
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46
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2026-06-16T13:39:31.048626
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12221/download...
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46
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2026-06-16T13:40:00.645061
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{"whatsapp_phone_number": "32486054508 {"whatsapp_phone_number": "32486054508", "whatsapp_phone_number_source": "evolution_remote_jid_or_sender_pn"}...
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🌟🌟🌟🌟🌟 Si vous êtes satisfait(e), vous pouvez nous 🌟🌟🌟🌟🌟 Si vous êtes satisfait(e), vous pouvez nous aider en laissant un avis sur Google ici :
👉 [https://g.page/r/CcEiqTIh1WiuEBE/review]
Nous espérons que votre visite chez nous s’est bien passée. Votre confort reste notre priorité.
✅ Si quelque chose ne vous a pas satisfait, répondez simplement à ce message et nous trouverons une solution....
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12222/download...
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image/jpeg
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46
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2026-06-16T13:40:07.965209
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2026-06-16T17:21:37.546229
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2026-06-16T17:21:37.546229
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3AD05D499542D0EAFE5D
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<reply_to>Dr fo9ax n3ti rdv n aggour mohamed <reply_to>Dr fo9ax n3ti rdv n aggour mohamed</reply_to> Chi 1h30...
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2026-06-16T13:40:24.168426
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2026-06-16T13:41:13.450881
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3AF267F57B762A95691D
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Lwaqt li bghiti
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2026-06-16T13:40:33.879072
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12224/download...
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46
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2026-06-16T13:40:52.257281
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NULL
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{"whatsapp_phone_number": "21262654423 {"whatsapp_phone_number": "212626544234", "whatsapp_phone_number_source": "evolution_remote_jid_or_sender_pn"}...
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A5CAB8053857D2FB1E4DEDE8BEA51F34
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12225/download...
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audio/ogg; codecs=opus
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46
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2026-06-16T13:41:11.313221
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3A79D155DDFEA19A8387
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<reply_to>Samira oui katxrab vitamine d< <reply_to>Samira oui katxrab vitamine d</reply_to> Mn fiqach...
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46
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2026-06-16T13:41:44.487282
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A5E3A4C1DD9F2D88D53EB44698537DF1
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12226/download...
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audio/ogg; codecs=opus
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46
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2026-06-16T13:43:06.842992
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12227/download...
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audio/ogg; codecs=opus
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46
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2026-06-16T13:43:53.918328
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3A0FE663F77D0B2B52B8
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Qol n mol devis yhawel yserbi f scanner o yrjae hn Qol n mol devis yhawel yserbi f scanner o yrjae hna empreinte bavh nqder ndrek neadlo implany...
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2026-06-16T13:49:07.812562
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Merci je regarde et reviens vers vous
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2026-06-16T13:50:45.475245
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A5770323016DD48AF54CEA3335DF71F3
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[Image analysis] ```json
{
"visible_domain&# [Image analysis] ```json
{
"visible_domain": "document",
"image_quality": {
"score": "moderate",
"issues": []
},
"description": "The image shows a digital screen displaying part of a dental record or treatment summary. Visible column headers include 'Dents N°', 'Code', and additional French text. There are tooth numbers listed as 36 and 46, each associated with a dental procedure code (D702 and D708). The background and interface appear to be from dental management software. At the bottom of the screen, print information is visible with a date and time (18/04/2026 15:55:44, and 'Imprimée par Chaimae'). There are also visible filter icons on the column headers. A light green annotation or mark is drawn curving between the tooth numbers '36' and '46'.",
"dental_observations": {
"applicable": false,
"teeth_present": "unclear",
"teeth_condition": [],
"gum_condition": null,
"bone_level": null,
"root_canals": null,
"restorations_visible": [],
"missing_teeth": null,
"alignment": null,
"calculus_plaque": null,
"periapical_areas": null,
"other_findings": null
},
"text_visible": [
"Dents N...
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12228/download...
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image/jpeg
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46
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2026-06-16T13:55:33.041385
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2026-06-16T14:02:03.979558
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A5E430D8EAB47827E1D7439888FF4A4C
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image
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[Image analysis] ```json
{
"visible_domain&# [Image analysis] ```json
{
"visible_domain": "document",
"image_quality": {
"score": "moderate",
"issues": ["partial_view", "screen_glare"]
},
"description": "The image shows a close-up photo of a computer screen displaying a table with dental information. The table contains columns labeled 'Dents No' and 'Code', with four rows visible. The numbers in the 'Dents No' column are 16, 17, 26, and 27, and the codes in the 'Code' column are all 'D702'. There are filter icons in the column headers. A blue highlight indicates selection on the first row. Some light blue or green marks have been drawn over the image for emphasis. The lower part of the image is not fully visible, but partial text at the bottom includes what appears to be 'Imprimée le' and a partially visible date '17/04/20..' as well as a timestamp '16:03:35'. The background is a typical monitor view with pixelation. No dental or oral clinical photos or X-rays are visible in this image.",
"dental_observations": {
"applicable": false,
"teeth_present": "unclear",
"teeth_condition": [],
"gum_condition": null,
"bone_level": null,
"root_canals": null,
"restorations_visible": [],
"...
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12229/download...
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image/jpeg
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46
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2026-06-16T13:55:48.468596
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2026-06-16T14:02:04.110892
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628
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A54D475648FA7D8F6BFEFF4916A5CC96
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bot
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image
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[Image analysis] ```json
{
"visible_domain&# [Image analysis] ```json
{
"visible_domain": "document",
"image_quality": {
"score": "moderate",
"issues": ["partial_view", "blur"]
},
"description": "The image is a close-up photo of a computer screen displaying a table from dental software. The screen shows columns with headers: 'Dents N°', 'Code', and an adjacent, partially visible column. The rows are filled with numbers corresponding to tooth numbers (35, 37, 44, 45, 47), the code 'D712' repeating in each row, and other text partially truncated. The title bar or context of the table is not fully visible, and the top and bottom borders are cut off. There is also a mouse cursor visible near the lower region of the image. The bottom right corner shows a partially visible date: '18/04/20...' and a time '16:14:22'. The word 'Imprimée le' is also visible, indicating this may be a print or export log.",
"dental_observations": {
"applicable": false,
"teeth_present": "unclear",
"teeth_condition": [],
"gum_condition": "",
"bone_level": null,
"root_canals": null,
"restorations_visible": [],
"missing_teeth": "",
"alignment": "",
"calculus_plaque": "",
"per...
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12230/download...
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image/jpeg
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46
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2026-06-16T13:55:59.795508
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2026-06-16T14:02:04.107271
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2026-06-16T14:02:04.107271
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628
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A58C715557B7FE35886BDB6B557A8788
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[Voice message] السلام عليكم، لاباس عليك؟ مزيان؟ أ [Voice message] السلام عليكم، لاباس عليك؟ مزيان؟ أنا راني وليت شفت الدوصيات لي عندنا حنا حيت كلشي كيبقى مسجل عندنا ف اللوجيسيال (logiciel)، الدوصي اللولاني كانت فيه 400 درهم هاديك خلاص غير كونسيلطاسيون (consultation) د بانو (Panneau) ياك؟ والدوصيات لخرين أنا راني صيفطتهم ليك، هوما هادو لي مكونشي (coché) عليهم. الدوصي التاني راه فيه السنان لي كانت خدامات، السنّة 36 و 46، والدوصي التاني فيه السنّة 6، 17، 26، 27، يعني ما عندهم حتى علاقة بالدوصي التالت، لأنني وليت صيفطت ليك تا الدوصي التالت اللخراني لي فيه المشكل، فهمتي؟ باش تا نتا تشوف معايا....
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12231/download...
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audio/ogg; codecs=opus
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46
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2026-06-16T13:56:42.858999
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read
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2026-06-16T14:02:11.748234
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2026-06-16T14:02:11.748234
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A54095526C98543BC4DFDBA029273BCA
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[Voice message] من الأحسن زيد سقسي، تمشي عندهم لاج [Voice message] من الأحسن زيد سقسي، تمشي عندهم لاجونس وسقسي مزيان. أنا المهم غالبا كنظن شنو غيكون وقع، غتكون مشات، ديجا مشات عند شي دونتيست آخر وخدمت شي سنة من هاد السنان هادو لي وقع فيهم المشكل دابا فهاد الدوسي هدا وعمرتي ليها الدوسي ودفعاتو، ترمبورصات عليه ودابا ملي ولات جات عاوتاني لعندنا حنايا وبغات تولي تعمر الدوسي من جديد، يمكن عليها لقاو عندها جوج ديال زعما جوج دوسيات بحال بحال. المهم أنا غير كنقول ولكن يقدر يكون وقع بحال هيدا....
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[Voice message] Here is the transcription of the a [Voice message] Here is the transcription of the audio in Moroccan Darija and French:
"وي سي مالكوم. لا هاد لو كا اللخراني لي قلتي ما كاينش، هي ما صاوبات لا سنانها لا والو. زعما لو برومي ميدسان لي مشات عندو من بعد لورطو هو نتومايا. وهي أصلا قبل ما كانش عندها كاع لي... زعما ما درنا ليها ني ديطرتراج ني صوان ني غيان."
**Latin Script Version:**
"Oui si Malcom. La had le cas lekhrani li gelt'i ma kayench, hiya ma sawbat la snanha la walou. Za3ma le premier médecin li mchat 3endou men be3d l'ortho houwa ntoumaya. Ou hiya aslan qbel ma kan-ch 3end'ha ga3 li... za3ma ma derna liha ni détartrage ni soins ni rien."...
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12233/download...
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{"whatsapp_phone_number": "21260329308 {"whatsapp_phone_number": "212603293086", "whatsapp_phone_number_source": "evolution_remote_jid_or_sender_pn"}...
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[Voice message] Here is the transcription of the a [Voice message] Here is the transcription of the audio in Moroccan Darija:
"دابا أنا ماكنمشيش لعندهم باش نشرح ليهم، حنا بيناتنا غير هادشي ديال الكوريي (courrier)، كيصيفطوا فـ l'application وهادا. أنا لي خاصني هو غتكتبوا une lettre كتشرحوا فيها هادشي وصافي، غتقولوا راه ماكاينش double emploi، هاهوما السنان لي صاوبنا، وهاهوما زعما الضراص لي معنيين بهادشي، ماكاينش double emploi. مي (mais) خاصني هاد الكوريي من عندكم عفاك، إلا ماكانش ممكن عطيني غير النمرة ديال الدوكطور وأنا نشرح ليه باش يتكلف هويا."...
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12235/download...
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{"whatsapp_phone_number": "21260329308 {"whatsapp_phone_number": "212603293086", "whatsapp_phone_number_source": "evolution_remote_jid_or_sender_pn"}...
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12236/download...
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{"whatsapp_phone_number": "21262654423 {"whatsapp_phone_number": "212626544234", "whatsapp_phone_number_source": "evolution_remote_jid_or_sender_pn"}...
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[Voice message] هذا هو تفريغ المقطع الصوتي (بالدار [Voice message] هذا هو تفريغ المقطع الصوتي (بالدارجة المغربية):
**"السلام عليكم، لاباس بخير؟ صافي، أحنا خدامين معاك، حنا كنوجدوها لك."**
**Transcription (Latin script):**
"Salamu alaykum, labas bikhayr? Safi, ahna khaddamin m'ak, hna kanwajduha lik."...
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12237/download...
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Oui marhba bik f centre dentaire Malek !
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Wash hadi awwal merra ghatji andna ?
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Ah awwal mra wma krhtch une estimation dyal le pri Ah awwal mra wma krhtch une estimation dyal le prix...
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Marhba bik sidi f centre dyalna !
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Bnisba l le prix, saraha ma nqderch netik une esti Bnisba l le prix, saraha ma nqderch netik une estimation c'est du cas par cas, w docteur howa li kaychouf l hala dyalk w kayatik un devis précis...
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Ahsan haja hiya tji l une consultation. Wash tbghi Ahsan haja hiya tji l une consultation. Wash tbghi nakhd lik un rendez-vous ghedda à 17:00?...
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Ok mrhba safi khodi lia rdv ghedda mea 17 pour une Ok mrhba safi khodi lia rdv ghedda mea 17 pour une consultation...
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Ok, bach nakhoud lik un rendez-vous, afak aatini s Ok, bach nakhoud lik un rendez-vous, afak aatini smiya dyalk w date naissance dyalk...
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Karim Ziani date dnaissance 12 juillet 1998
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Choukran barak Allahu fik ya Karim !
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Rendez-vous dyalk ghedda a 17h00 est confirmé
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Merci !!
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26851673.pdf
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/api/v1/chatbots/46/knowledge-bases/media/files/12 /api/v1/chatbots/46/knowledge-bases/media/files/12238/download...
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{"whatsapp_phone_number": "21263202633 {"whatsapp_phone_number": "212632026333", "whatsapp_phone_number_source": "evolution_remote_jid_or_sender_pn"}...
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Oui mar7ba ! 3afak tqdar taatini smiya dyalk, ka h Oui mar7ba ! 3afak tqdar taatini smiya dyalk, ka haka nqdar nsayfat le message directement l notre équipe et il vous recontacterons...
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Safi chokran bzaf barak Allahufik. Ana ghansayfat Safi chokran bzaf barak Allahufik. Ana ghansayfat le message dyalk directement l'équipe dyalna, o homa ghayjawbok f aqrab waqt ان شاء الله...
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Salam alaikom eafak makrhtch tsayft lia la mutuell Salam alaikom eafak makrhtch tsayft lia la mutuelle dyali hit mhtajha urgennnt...
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Oui mar7ba ! 3afak tqdar taatini smiya dyalk, ka h Oui mar7ba ! 3afak tqdar taatini smiya dyalk, ka haka nqdar nsayfat le message directement l notre équipe et il vous recontacterons...
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