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[{"id": 13087, "message_id": " [{"id": 13087, "message_id": "3EB0C053F35EB693D4D5BF", "sender": "bot", "message_type": "document", "content": "2026040913435657.pdf", "created_at": "2026-04-09T12:44:28.822079", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3336/download", "media_mime_type": "application/pdf"}, {"id": 13092, "message_id": "3EB0752AF931D78FDFA044", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*GMIRA Faouzia *\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T12:58:36.811495", "media_url": null, "media_mime_type": null}, {"id": 13643, "message_id": "3EB0523E69592413E73C2B", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a digital illustration with a dental theme. In the foreground, there is a large cartoon tooth character with a smiling face, black eyes, and raised eyebrows. The tooth is holding a small flip calendar or appointment card with a green check mark on it, indicating confirmation. The character is giving a thumbs-up gesture. The background appears to be the interior of a dental clinic, with blurred-out elements including a dental chair and other dental furniture in shades of light blue and white. At the top of the image, the logo for 'Tanger Bay Dental Center' is visible, consisting of a stylized tooth outline and text. There are two blue banners with white text across the upper half: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (your appointment is confirmed) with a green check mark icon, and 'CHEZ TANGER BAY DENTAL CENTER'. The overall color theme is calming and professional.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n\nUser message context: Salut *GMIRA Faouzia *👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 11 avril 2026*\r\n🕘 Heure : *12:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-10T15:05:35.360706", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3504/download", "media_mime_type": "image/jpeg"}, {"id": 13668, "message_id": "3EB0895F7B67CC7BA08491", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*GMIRA Faouzia *\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:13:29.967937", "media_url": null, "media_mime_type": null}, {"id": 13728, "message_id": "AC63E60BF5E5F33377283C363C57E84D", "sender": "user", "message_type": "text", "content": "👍🙏🙏", "created_at": "2026-04-10T16:44:02.716523", "media_url": null, "media_mime_type": null}, {"id": 13729, "message_id": "AC841BD997B058AF08863DB33717D2C6", "sender": "user", "message_type": "text", "content": "Bien entendu,je serai là inchallah", "created_at": "2026-04-10T16:44:26.057153", "media_url": null, "media_mime_type": null}, {"id": 14078, "message_id": "3EB064650E42A7C5388B6C", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *3100,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+2500,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T13:40:44.007062", "media_url": null, "media_mime_type": null}, {"id": 14079, "message_id": "3EB066256C9AC82584DF58", "sender": "bot", "message_type": "document", "content": "2026041114403016.pdf", "created_at": "2026-04-11T13:41:11.868007", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3649/download", "media_mime_type": "application/pdf"}, {"id": 15468, "message_id": "AC7F3F74956AF53CCE77497C0D3F802C", "sender": "user", "message_type": "text", "content": "+212 661-303609,voici le numéro de Sakina. Merci.", "created_at": "2026-04-14T11:37:52.573529", "media_url": null, "media_mime_type": null}, {"id": 15469, "message_id": "bot_AC7F3F74956AF53CCE77497C0D3F802C_9668", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour le numéro de Sakina. L’équipe reste à votre service pour toute question ou besoin supplémentaire إن شاء الله. Si vous souhaitez prendre un rendez-vous ou avez une demande particulière, n’hésitez pas à me le dire !", "created_at": "2026-04-14T11:38:13.986708", "media_url": null, "media_mime_type": null}, {"id": 19765, "message_id": "ACC0F6B70A8179A6102F2D5798308C31", "sender": "user", "message_type": "text", "content": "J' attends votre appel pour un rendez vous", "created_at": "2026-04-27T11:11:00.506576", "media_url": null, "media_mime_type": null}, {"id": 19767, "message_id": "bot_ACC0F6B70A8179A6102F2D5798308C31_8945", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour ! Pour bien préparer la prise de rendez-vous, pouvez-vous me préciser le nom complet de la personne concernée, le type de soin souhaité et vos disponibilités ? Dès réception de ces informations, l’équipe vous contactera rapidement.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-27T11:11:13.422052", "media_url": null, "media_mime_type": null}]...
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Merci pour votre retour ! Pour bien préparer la pr Merci pour votre retour ! Pour bien préparer la prise de rendez-vous, pouvez-vous me préciser le nom complet de la personne concernée, le type de soin souhaité et vos disponibilités ? Dès réception de ces informations, l’équipe vous contactera rapidement.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 12190, "message_id": " [{"id": 12190, "message_id": "3EB089910208AB33B388A3", "sender": "bot", "message_type": "text", "content": "**Order Reference: DBO281546**\n - **Status:** Payment pending\n - **Amount Due:** $98 USD\n - **Next Action:** Complete payment to start processing.", "created_at": "2026-04-05T02:05:21.347320", "media_url": null, "media_mime_type": null}, {"id": 12191, "message_id": "3EB03548A40BB072410F90", "sender": "bot", "message_type": "text", "content": "**Order Reference: DBO925838**\n - **Status:** Payment pending\n - **Amount Due:** $98 USD\n - **Next Action:** Complete payment to start processing.", "created_at": "2026-04-05T02:05:25.362104", "media_url": null, "media_mime_type": null}, {"id": 19287, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyMzg3MjFCMjJGRjE1MjAzQQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T19:40:22.958687", "media_url": null, "media_mime_type": null}, {"id": 19288, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyMzg3MjFCMjJGRjE1MjAzQQA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T19:40:35.405225", "media_url": null, "media_mime_type": null}, {"id": 19311, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZBNjRFREI0M0YzNTlERTQ5MAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T20:37:43.008946", "media_url": null, "media_mime_type": null}, {"id": 19312, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZBNjRFREI0M0YzNTlERTQ5MAA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T20:37:57.104627", "media_url": null, "media_mime_type": null}, {"id": 19315, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg1RUZDMEUwOURBNzc5OUQ1NwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T20:43:44.358929", "media_url": null, "media_mime_type": null}, {"id": 19316, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg1RUZDMEUwOURBNzc5OUQ1NwA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T20:43:55.189831", "media_url": null, "media_mime_type": null}, {"id": 19317, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA3RjdDQ0NENTk2REVDNzBDQQA=", "sender": "user", "message_type": "text", "content": "Can I know the status of my order", "created_at": "2026-04-25T20:44:16.118880", "media_url": null, "media_mime_type": null}, {"id": 19318, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA3RjdDQ0NENTk2REVDNzBDQQA=_3015", "sender": "bot", "message_type": "text", "content": "Could you please provide your order number? It should look something like DBO453230. This will help me find the status for you.", "created_at": "2026-04-25T20:44:28.069162", "media_url": null, "media_mime_type": null}, {"id": 19900, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTNFNzhENUQwMUE1OTMwMzc4QQA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human", "created_at": "2026-04-27T12:01:21.466630", "media_url": null, "media_mime_type": null}, {"id": 19901, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTNFNzhENUQwMUE1OTMwMzc4QQA=_2667", "sender": "bot", "message_type": "text", "content": "Of course — could you give me your full name so I can connect you with the right person?", "created_at": "2026-04-27T12:01:35.109253", "media_url": null, "media_mime_type": null}]...
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Of course — could you give me your full name so I Of course — could you give me your full name so I can connect you with the right person?...
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[{"id": 19287, "message_id": " [{"id": 19287, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyMzg3MjFCMjJGRjE1MjAzQQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T19:40:22.958687", "media_url": null, "media_mime_type": null}, {"id": 19288, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyMzg3MjFCMjJGRjE1MjAzQQA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T19:40:35.405225", "media_url": null, "media_mime_type": null}, {"id": 19311, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZBNjRFREI0M0YzNTlERTQ5MAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T20:37:43.008946", "media_url": null, "media_mime_type": null}, {"id": 19312, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZBNjRFREI0M0YzNTlERTQ5MAA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T20:37:57.104627", "media_url": null, "media_mime_type": null}, {"id": 19315, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg1RUZDMEUwOURBNzc5OUQ1NwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T20:43:44.358929", "media_url": null, "media_mime_type": null}, {"id": 19316, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg1RUZDMEUwOURBNzc5OUQ1NwA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T20:43:55.189831", "media_url": null, "media_mime_type": null}, {"id": 19317, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA3RjdDQ0NENTk2REVDNzBDQQA=", "sender": "user", "message_type": "text", "content": "Can I know the status of my order", "created_at": "2026-04-25T20:44:16.118880", "media_url": null, "media_mime_type": null}, {"id": 19318, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA3RjdDQ0NENTk2REVDNzBDQQA=_3015", "sender": "bot", "message_type": "text", "content": "Could you please provide your order number? It should look something like DBO453230. This will help me find the status for you.", "created_at": "2026-04-25T20:44:28.069162", "media_url": null, "media_mime_type": null}, {"id": 19900, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTNFNzhENUQwMUE1OTMwMzc4QQA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human", "created_at": "2026-04-27T12:01:21.466630", "media_url": null, "media_mime_type": null}, {"id": 19901, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTNFNzhENUQwMUE1OTMwMzc4QQA=_2667", "sender": "bot", "message_type": "text", "content": "Of course — could you give me your full name so I can connect you with the right person?", "created_at": "2026-04-27T12:01:35.109253", "media_url": null, "media_mime_type": null}, {"id": 19902, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUM3MUVCNjgwMTAwNDE0NjU1QQA=", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-04-27T12:01:47.069695", "media_url": null, "media_mime_type": null}, {"id": 19903, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUM3MUVCNjgwMTAwNDE0NjU1QQA=_8160", "sender": "bot", "message_type": "text", "content": "Could you please provide your email address so I can pass your request to the right person?", "created_at": "2026-04-27T12:02:00.675922", "media_url": null, "media_mime_type": null}]...
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Could you please provide your email address so I c Could you please provide your email address so I can pass your request to the right person?...
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[{"id": 19311, "message_id": " [{"id": 19311, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZBNjRFREI0M0YzNTlERTQ5MAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T20:37:43.008946", "media_url": null, "media_mime_type": null}, {"id": 19312, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZBNjRFREI0M0YzNTlERTQ5MAA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T20:37:57.104627", "media_url": null, "media_mime_type": null}, {"id": 19315, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg1RUZDMEUwOURBNzc5OUQ1NwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T20:43:44.358929", "media_url": null, "media_mime_type": null}, {"id": 19316, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg1RUZDMEUwOURBNzc5OUQ1NwA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T20:43:55.189831", "media_url": null, "media_mime_type": null}, {"id": 19317, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA3RjdDQ0NENTk2REVDNzBDQQA=", "sender": "user", "message_type": "text", "content": "Can I know the status of my order", "created_at": "2026-04-25T20:44:16.118880", "media_url": null, "media_mime_type": null}, {"id": 19318, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA3RjdDQ0NENTk2REVDNzBDQQA=_3015", "sender": "bot", "message_type": "text", "content": "Could you please provide your order number? It should look something like DBO453230. This will help me find the status for you.", "created_at": "2026-04-25T20:44:28.069162", "media_url": null, "media_mime_type": null}, {"id": 19900, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTNFNzhENUQwMUE1OTMwMzc4QQA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human", "created_at": "2026-04-27T12:01:21.466630", "media_url": null, "media_mime_type": null}, {"id": 19901, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTNFNzhENUQwMUE1OTMwMzc4QQA=_2667", "sender": "bot", "message_type": "text", "content": "Of course — could you give me your full name so I can connect you with the right person?", "created_at": "2026-04-27T12:01:35.109253", "media_url": null, "media_mime_type": null}, {"id": 19902, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUM3MUVCNjgwMTAwNDE0NjU1QQA=", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-04-27T12:01:47.069695", "media_url": null, "media_mime_type": null}, {"id": 19903, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUM3MUVCNjgwMTAwNDE0NjU1QQA=_8160", "sender": "bot", "message_type": "text", "content": "Could you please provide your email address so I can pass your request to the right person?", "created_at": "2026-04-27T12:02:00.675922", "media_url": null, "media_mime_type": null}, {"id": 19904, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUIzMjkzMTdGREI0NzEzNDIwRgA=", "sender": "user", "message_type": "text", "content": "Aminesaada18@gmail.com", "created_at": "2026-04-27T12:02:19.508352", "media_url": null, "media_mime_type": null}, {"id": 19906, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUIzMjkzMTdGREI0NzEzNDIwRgA=_2538", "sender": "bot", "message_type": "text", "content": "Our team has been notified and will follow up with you shortly ✅", "created_at": "2026-04-27T12:02:40.598097", "media_url": null, "media_mime_type": null}]...
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Our team has been notified and will follow up with Our team has been notified and will follow up with you shortly ✅...
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[{"id": 18443, "message_id": " [{"id": 18443, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=_7578", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Ça va très bien, merci ! Et vous, comment allez-vous ?", "created_at": "2026-04-24T12:02:27.452782", "media_url": null, "media_mime_type": null}, {"id": 18444, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkMwNTJBNTcyMTREMkExRDM3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:17:15.109594", "media_url": null, "media_mime_type": null}, {"id": 18448, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRkMzQjYyRTM5OTEyQzMwQ0Y3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:19:01.507425", "media_url": null, "media_mime_type": null}, {"id": 18474, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRDFFMDBBMjJGNDMzQzlDNzQzAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T12:24:38.844839", "media_url": null, "media_mime_type": null}, {"id": 18476, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4NDUzMUJDREZEOEVEMjI1QQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T12:27:15.106655", "media_url": null, "media_mime_type": null}, {"id": 18573, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkVEQjVCMjg3M0VCODhCNTFFAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T13:53:06.303270", "media_url": null, "media_mime_type": null}, {"id": 18575, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzcxMzIxMjQzRUUzNEFCQUE2AA==", "sender": "user", "message_type": "text", "content": "wa khona", "created_at": "2026-04-24T13:54:29.463366", "media_url": null, "media_mime_type": null}, {"id": 18586, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T14:03:49.030234", "media_url": null, "media_mime_type": null}, {"id": 18587, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=_860", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?", "created_at": "2026-04-24T14:04:02.425026", "media_url": null, "media_mime_type": null}, {"id": 19907, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTY5MzY2QTJERTFFQTBGRjk5QgA=", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-27T12:03:21.024012", "media_url": null, "media_mime_type": null}, {"id": 19908, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=", "sender": "user", "message_type": "text", "content": "Je veux parler à un human", "created_at": "2026-04-27T12:03:28.396932", "media_url": null, "media_mime_type": null}, {"id": 19909, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=_3435", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?", "created_at": "2026-04-27T12:03:38.245534", "media_url": null, "media_mime_type": null}]...
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Bien sûr 😊 Pour vous mettre en relation avec notre Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?...
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[{"id": 18448, "message_id": " [{"id": 18448, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRkMzQjYyRTM5OTEyQzMwQ0Y3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:19:01.507425", "media_url": null, "media_mime_type": null}, {"id": 18474, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRDFFMDBBMjJGNDMzQzlDNzQzAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T12:24:38.844839", "media_url": null, "media_mime_type": null}, {"id": 18476, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4NDUzMUJDREZEOEVEMjI1QQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T12:27:15.106655", "media_url": null, "media_mime_type": null}, {"id": 18573, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkVEQjVCMjg3M0VCODhCNTFFAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T13:53:06.303270", "media_url": null, "media_mime_type": null}, {"id": 18575, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzcxMzIxMjQzRUUzNEFCQUE2AA==", "sender": "user", "message_type": "text", "content": "wa khona", "created_at": "2026-04-24T13:54:29.463366", "media_url": null, "media_mime_type": null}, {"id": 18586, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T14:03:49.030234", "media_url": null, "media_mime_type": null}, {"id": 18587, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=_860", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?", "created_at": "2026-04-24T14:04:02.425026", "media_url": null, "media_mime_type": null}, {"id": 19907, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTY5MzY2QTJERTFFQTBGRjk5QgA=", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-27T12:03:21.024012", "media_url": null, "media_mime_type": null}, {"id": 19908, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=", "sender": "user", "message_type": "text", "content": "Je veux parler à un human", "created_at": "2026-04-27T12:03:28.396932", "media_url": null, "media_mime_type": null}, {"id": 19909, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=_3435", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?", "created_at": "2026-04-27T12:03:38.245534", "media_url": null, "media_mime_type": null}, {"id": 19910, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-04-27T12:03:46.931666", "media_url": null, "media_mime_type": null}, {"id": 19912, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=_4249", "sender": "bot", "message_type": "text", "content": "Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊", "created_at": "2026-04-27T12:04:00.533319", "media_url": null, "media_mime_type": null}]...
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Merci, Amine. Notre équipe va vous contacter très Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊...
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[{"id": 18573, "message_id": " [{"id": 18573, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkVEQjVCMjg3M0VCODhCNTFFAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T13:53:06.303270", "media_url": null, "media_mime_type": null}, {"id": 18575, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzcxMzIxMjQzRUUzNEFCQUE2AA==", "sender": "user", "message_type": "text", "content": "wa khona", "created_at": "2026-04-24T13:54:29.463366", "media_url": null, "media_mime_type": null}, {"id": 18586, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T14:03:49.030234", "media_url": null, "media_mime_type": null}, {"id": 18587, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=_860", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?", "created_at": "2026-04-24T14:04:02.425026", "media_url": null, "media_mime_type": null}, {"id": 19907, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTY5MzY2QTJERTFFQTBGRjk5QgA=", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-27T12:03:21.024012", "media_url": null, "media_mime_type": null}, {"id": 19908, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=", "sender": "user", "message_type": "text", "content": "Je veux parler à un human", "created_at": "2026-04-27T12:03:28.396932", "media_url": null, "media_mime_type": null}, {"id": 19909, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=_3435", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?", "created_at": "2026-04-27T12:03:38.245534", "media_url": null, "media_mime_type": null}, {"id": 19910, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-04-27T12:03:46.931666", "media_url": null, "media_mime_type": null}, {"id": 19912, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=_4249", "sender": "bot", "message_type": "text", "content": "Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊", "created_at": "2026-04-27T12:04:00.533319", "media_url": null, "media_mime_type": null}, {"id": 19913, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBENkZDQkJFNDY1NUNEM0NBQQA=", "sender": "user", "message_type": "text", "content": "Renotifie stp", "created_at": "2026-04-27T12:12:25.968626", "media_url": null, "media_mime_type": null}, {"id": 19915, "message_id": "bot_notification_298_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 Intervention humaine requise\n\nChatbot: ForteunoWeb\nRaison: user request\nClient: Amine\nTéléphone: 33766648942\n\nConversation récente :\nClient: hi\nClient: Hi\nClient: hi\nClient: wa khona\nClient: Hi\nAgent: Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?\nClient: Bonjour\nClient: Je veux parler à un human\nAgent: Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?\nClient: Amine\nAgent: Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊\nClient: Renotifie stp", "created_at": "2026-04-27T12:12:32.792264", "media_url": null, "media_mime_type": null}, {"id": 19916, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBENkZDQkJFNDY1NUNEM0NBQQA=_796", "sender": "bot", "message_type": "text", "content": "C'est fait, Amine. Notre équipe va vous recontacter très bientôt. Merci pour votre patience ! 😊", "created_at": "2026-04-27T12:12:37.561943", "media_url": null, "media_mime_type": null}]...
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C'est fait, Amine. Notre équipe va vous recont C'est fait, Amine. Notre équipe va vous recontacter très bientôt. Merci pour votre patience ! 😊...
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[{"id": 19939, "message_id": " [{"id": 19939, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAERgUMkE0MjE5NjA1RDNERTAxRDEwRDAA", "sender": "bot", "message_type": "text", "content": "Salam alaikom", "created_at": "2026-04-27T13:11:13.540661", "media_url": null, "media_mime_type": null}, {"id": 19940, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAERgUMkExQjdGMUIxNjdGN0U5ODU2MEEA", "sender": "bot", "message_type": "text", "content": "Je suis de la part de Dr Haitham boutaib", "created_at": "2026-04-27T13:11:50.235683", "media_url": null, "media_mime_type": null}, {"id": 19941, "message_id": "meta_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAEhgWM0VCMDc0OUQ4MEFBNUY4MENCM0U2MgA=", "sender": "user", "message_type": "text", "content": "salam marhba khai", "created_at": "2026-04-27T13:12:11.731249", "media_url": null, "media_mime_type": null}, {"id": 19942, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAERgUMkE3MjUxNTIyQ0E5RjRCODUyNDYA", "sender": "bot", "message_type": "text", "content": "Svp j’ai besoin de connecter le whatsapp du cabinet à un agent IA mais depuis le profil facebook du Dr mais je pense le whatsapp est déjà connecté l un autre business portfolio", "created_at": "2026-04-27T13:12:59.662157", "media_url": null, "media_mime_type": null}, {"id": 19943, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAERgUMkE2Q0RBNTg5NjdFQTVEMjYwODcA", "sender": "bot", "message_type": "text", "content": "C’est peut etre dyalk tatqoli si c’est le cas \nWchoukran bzaf akhi", "created_at": "2026-04-27T13:13:46.004729", "media_url": null, "media_mime_type": null}, {"id": 19944, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAERgUMkFEQzNFQzk0RTBGMzgzNTMwMjAA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"interface screenshot\",\n \"evidence\": \"photo shows a screenshot with text and UI elements\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image is not related to dental health.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-27T13:16:24.637310", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5619/download", "media_mime_type": "image/jpeg"}, {"id": 19945, "message_id": "meta_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAEhgWM0VCMDE1Rjc0MTlEMEEyQzc1Qjk1OQA=", "sender": "user", "message_type": "text", "content": "att ana anchouf", "created_at": "2026-04-27T13:17:32.221137", "media_url": null, "media_mime_type": null}, {"id": 19946, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAEhgWM0VCMDE1Rjc0MTlEMEEyQzc1Qjk1OQA=_5515", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊\n\nMerci pour votre message. Si je comprends bien, vous souhaitez connecter le WhatsApp du cabinet à un agent IA, mais il semble déjà être lié à un autre profil business. Pour clarifier cela, il serait peut-être utile de discuter directement avec notre équipe technique.\n\nJe vous propose de fixer un appel de 5 minutes avec un de nos ingénieurs IA pour voir comment on peut vous aider à résoudre ce problème. Quel jour et à quelle heure seriez-vous disponible pour cet appel ?", "created_at": "2026-04-27T13:17:49.999774", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊
Merci pour votre messa وعليكم السلام ورحمة الله 😊
Merci pour votre message. Si je comprends bien, vous souhaitez connecter le WhatsApp du cabinet à un agent IA, mais il semble déjà être lié à un autre profil business. Pour clarifier cela, il serait peut-être utile de discuter directement avec notre équipe technique.
Je vous propose de fixer un appel de 5 minutes avec un de nos ingénieurs IA pour voir comment on peut vous aider à résoudre ce problème. Quel jour et à quelle heure seriez-vous disponible pour cet appel ?...
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