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[{"id": 2838, "message_id": "3 [{"id": 2838, "message_id": "3EB0942A8BF8A04544BDC2", "sender": "bot", "message_type": "image", "content": "Bonjour SEMMAR Loubna\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 10 mars 2026 à 13:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 10 مارس 2026 على الساعة 13:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-09T18:04:43.436771", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/168/download", "media_mime_type": "image/jpeg"}, {"id": 2848, "message_id": "AC3142768319066B351DA4C054873D2B", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-03-09T18:59:59.202823", "media_url": null, "media_mime_type": null}, {"id": 2849, "message_id": "bot_AC3142768319066B351DA4C054873D2B_8519", "sender": "bot", "message_type": "text", "content": "مرحبا! كيف يمكنني نعاونك اليوم؟ 😊", "created_at": "2026-03-09T19:00:09.668197", "media_url": null, "media_mime_type": null}, {"id": 8996, "message_id": "3EB06A718408732BC511B8", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be an unrelated image, likely a digital illustration or cartoon.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n - \"CALENDAR\"\n - \"Appointment Booking\"\n\n(d) Flag: Observational only; no diagnostic terms, condition suggestions, or treatment recommendations.\n\nUser message context: Bonjour SEMMAR Loubna\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 31 mars 2026 à 10:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 31 مارس 2026 على الساعة 10:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-30T17:04:50.504174", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2001/download", "media_mime_type": "image/jpeg"}, {"id": 9113, "message_id": "ACD8AA783A734FF53D6C56767F2C7A3E", "sender": "user", "message_type": "text", "content": "شكرا لكم.", "created_at": "2026-03-30T20:00:13.407033", "media_url": null, "media_mime_type": null}, {"id": 9114, "message_id": "bot_ACD8AA783A734FF53D6C56767F2C7A3E_904", "sender": "bot", "message_type": "text", "content": "العفو مرحبا 😊 نتطلعو ليكوم إن شاء الله يوم الثلاثاء 31 مارس 2026 على الساعة 10:15. إذا كان هناك أي تغيير أو استفسار، لا تترددوا في التواصل مع مكتب الاستقبال. نهاركم مبروك!", "created_at": "2026-03-30T20:00:30.999784", "media_url": null, "media_mime_type": null}, {"id": 9116, "message_id": "ACE4168F6AA99806CF79F91A23EE097B", "sender": "user", "message_type": "text", "content": "لا سنكون ان شاء الله في الموعد .شكرا لكم", "created_at": "2026-03-30T20:05:36.013283", "media_url": null, "media_mime_type": null}, {"id": 9117, "message_id": "bot_ACE4168F6AA99806CF79F91A23EE097B_166", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتطلعو ليكوم إن شاء الله في الموعد المحدد. إذا كان هناك أي شيء تحتاجونه قبل ذلك، حنا رهن الإشارة. 😊", "created_at": "2026-03-30T20:05:50.963451", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك، نتطلعو ليكوم إن شاء الله في الموعد بارك الله فيك، نتطلعو ليكوم إن شاء الله في الموعد المحدد. إذا كان هناك أي شيء تحتاجونه قبل ذلك، حنا رهن الإشارة. 😊...
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[{"id": 2838, "message_id": "3 [{"id": 2838, "message_id": "3EB0942A8BF8A04544BDC2", "sender": "bot", "message_type": "image", "content": "Bonjour SEMMAR Loubna\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 10 mars 2026 à 13:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 10 مارس 2026 على الساعة 13:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-09T18:04:43.436771", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/168/download", "media_mime_type": "image/jpeg"}, {"id": 2848, "message_id": "AC3142768319066B351DA4C054873D2B", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-03-09T18:59:59.202823", "media_url": null, "media_mime_type": null}, {"id": 2849, "message_id": "bot_AC3142768319066B351DA4C054873D2B_8519", "sender": "bot", "message_type": "text", "content": "مرحبا! كيف يمكنني نعاونك اليوم؟ 😊", "created_at": "2026-03-09T19:00:09.668197", "media_url": null, "media_mime_type": null}, {"id": 8996, "message_id": "3EB06A718408732BC511B8", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be an unrelated image, likely a digital illustration or cartoon.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n - \"CALENDAR\"\n - \"Appointment Booking\"\n\n(d) Flag: Observational only; no diagnostic terms, condition suggestions, or treatment recommendations.\n\nUser message context: Bonjour SEMMAR Loubna\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 31 mars 2026 à 10:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 31 مارس 2026 على الساعة 10:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-30T17:04:50.504174", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2001/download", "media_mime_type": "image/jpeg"}, {"id": 9113, "message_id": "ACD8AA783A734FF53D6C56767F2C7A3E", "sender": "user", "message_type": "text", "content": "شكرا لكم.", "created_at": "2026-03-30T20:00:13.407033", "media_url": null, "media_mime_type": null}, {"id": 9114, "message_id": "bot_ACD8AA783A734FF53D6C56767F2C7A3E_904", "sender": "bot", "message_type": "text", "content": "العفو مرحبا 😊 نتطلعو ليكوم إن شاء الله يوم الثلاثاء 31 مارس 2026 على الساعة 10:15. إذا كان هناك أي تغيير أو استفسار، لا تترددوا في التواصل مع مكتب الاستقبال. نهاركم مبروك!", "created_at": "2026-03-30T20:00:30.999784", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا 😊 نتطلعو ليكوم إن شاء الله يوم الثلاثا العفو مرحبا 😊 نتطلعو ليكوم إن شاء الله يوم الثلاثاء 31 مارس 2026 على الساعة 10:15. إذا كان هناك أي تغيير أو استفسار، لا تترددوا في التواصل مع مكتب الاستقبال. نهاركم مبروك!...
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[{"id": 28383, "message_id": " [{"id": 28383, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlCM0VCMEQ4NkMzQTNERDA2NwA=_709", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Avec plaisir ! Vous gérez quel type de cabinet ou clinique ?", "created_at": "2026-05-13T00:45:30.900444", "media_url": null, "media_mime_type": null}, {"id": 28384, "message_id": "3AD1DEFA95722FFAF2F3", "sender": "user", "message_type": "text", "content": "Cava", "created_at": "2026-05-13T00:48:25.460145", "media_url": null, "media_mime_type": null}, {"id": 28385, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQxREVGQTk1NzIyRkZBRjJGMwA=", "sender": "user", "message_type": "text", "content": "Cava", "created_at": "2026-05-13T00:48:26.921936", "media_url": null, "media_mime_type": null}, {"id": 28386, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQxREVGQTk1NzIyRkZBRjJGMwA=_829", "sender": "bot", "message_type": "text", "content": "Content de l'entendre ! 😊 Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-05-13T00:48:36.345309", "media_url": null, "media_mime_type": null}, {"id": 28387, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwMEE3QTRENkJEMkMwMUJENDlFAA==", "sender": "bot", "message_type": "text", "content": "Content de l'entendre ! 😊 Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-05-13T00:48:39.132789", "media_url": null, "media_mime_type": null}, {"id": 28388, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk4RDE1ODY3MjIwRTJFODlBNQA=", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-13T00:57:15.486270", "media_url": null, "media_mime_type": null}, {"id": 28389, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk4RDE1ODY3MjIwRTJFODlBNQA=_893", "sender": "bot", "message_type": "text", "content": "Super ! Si vous avez des questions ou besoin d'informations sur nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T00:57:24.998062", "media_url": null, "media_mime_type": null}, {"id": 28390, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwNEIxN0JGNzQ1NkFCOUUxNTFCAA==", "sender": "bot", "message_type": "text", "content": "Super ! Si vous avez des questions ou besoin d'informations sur nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T00:57:27.322179", "media_url": null, "media_mime_type": null}, {"id": 28391, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUY1OUNBRUZGMzgzQTU4MTAzRAA=", "sender": "bot", "message_type": "text", "content": "Hh", "created_at": "2026-05-13T00:59:52.700371", "media_url": null, "media_mime_type": null}, {"id": 28392, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTc5RjQ1RjJGMjZFMzRENzhGNAA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"text and graphics\",\n \"evidence\": \"promotional app screen with text and icons\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image shows non-dental content with no concerns\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-13T01:43:55.537935", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8220/download", "media_mime_type": "image/jpeg"}, {"id": 28393, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU4QUE4M0QxQkIxRjk2Mjg2MwA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"app_interface\",\n \"evidence\": \"The image shows a phone app interface with text in French.\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image content does not relate to dental concerns.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 80,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"app_screen\",\n \"evidence\": \"interface with text and buttons\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image is clearly non-dental\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-13T01:44:29.391308", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8221/download", "media_mime_type": "image/jpeg"}, {"id": 28394, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU4QUE4M0QxQkIxRjk2Mjg2MwA=_6573", "sender": "bot", "message_type": "text", "content": "Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:44:51.710174", "media_url": null, "media_mime_type": null}]...
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Si vous avez des questions ou besoin d'aide co Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊...
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[{"id": 28386, "message_id": " [{"id": 28386, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQxREVGQTk1NzIyRkZBRjJGMwA=_829", "sender": "bot", "message_type": "text", "content": "Content de l'entendre ! 😊 Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-05-13T00:48:36.345309", "media_url": null, "media_mime_type": null}, {"id": 28387, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwMEE3QTRENkJEMkMwMUJENDlFAA==", "sender": "bot", "message_type": "text", "content": "Content de l'entendre ! 😊 Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-05-13T00:48:39.132789", "media_url": null, "media_mime_type": null}, {"id": 28388, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk4RDE1ODY3MjIwRTJFODlBNQA=", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-13T00:57:15.486270", "media_url": null, "media_mime_type": null}, {"id": 28389, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk4RDE1ODY3MjIwRTJFODlBNQA=_893", "sender": "bot", "message_type": "text", "content": "Super ! Si vous avez des questions ou besoin d'informations sur nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T00:57:24.998062", "media_url": null, "media_mime_type": null}, {"id": 28390, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwNEIxN0JGNzQ1NkFCOUUxNTFCAA==", "sender": "bot", "message_type": "text", "content": "Super ! Si vous avez des questions ou besoin d'informations sur nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T00:57:27.322179", "media_url": null, "media_mime_type": null}, {"id": 28391, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUY1OUNBRUZGMzgzQTU4MTAzRAA=", "sender": "bot", "message_type": "text", "content": "Hh", "created_at": "2026-05-13T00:59:52.700371", "media_url": null, "media_mime_type": null}, {"id": 28392, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTc5RjQ1RjJGMjZFMzRENzhGNAA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"text and graphics\",\n \"evidence\": \"promotional app screen with text and icons\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image shows non-dental content with no concerns\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-13T01:43:55.537935", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8220/download", "media_mime_type": "image/jpeg"}, {"id": 28393, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU4QUE4M0QxQkIxRjk2Mjg2MwA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"app_interface\",\n \"evidence\": \"The image shows a phone app interface with text in French.\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image content does not relate to dental concerns.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 80,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"app_screen\",\n \"evidence\": \"interface with text and buttons\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image is clearly non-dental\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-13T01:44:29.391308", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8221/download", "media_mime_type": "image/jpeg"}, {"id": 28394, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU4QUE4M0QxQkIxRjk2Mjg2MwA=_6573", "sender": "bot", "message_type": "text", "content": "Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:44:51.710174", "media_url": null, "media_mime_type": null}, {"id": 28395, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwQTk1ODExRUQ1RkVGRUFEMTUwAA==", "sender": "bot", "message_type": "text", "content": "Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:44:54.189866", "media_url": null, "media_mime_type": null}, {"id": 28396, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTRFODNGNjk5ODYwMzY3REVFRAA=", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-13T01:47:35.523682", "media_url": null, "media_mime_type": null}, {"id": 28397, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTRFODNGNjk5ODYwMzY3REVFRAA=_5858", "sender": "bot", "message_type": "text", "content": "D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:47:45.642260", "media_url": null, "media_mime_type": null}]...
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D'accord ! Si vous avez besoin de quoi que ce D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊...
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[{"id": 28389, "message_id": " [{"id": 28389, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk4RDE1ODY3MjIwRTJFODlBNQA=_893", "sender": "bot", "message_type": "text", "content": "Super ! Si vous avez des questions ou besoin d'informations sur nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T00:57:24.998062", "media_url": null, "media_mime_type": null}, {"id": 28390, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwNEIxN0JGNzQ1NkFCOUUxNTFCAA==", "sender": "bot", "message_type": "text", "content": "Super ! Si vous avez des questions ou besoin d'informations sur nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T00:57:27.322179", "media_url": null, "media_mime_type": null}, {"id": 28391, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUY1OUNBRUZGMzgzQTU4MTAzRAA=", "sender": "bot", "message_type": "text", "content": "Hh", "created_at": "2026-05-13T00:59:52.700371", "media_url": null, "media_mime_type": null}, {"id": 28392, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTc5RjQ1RjJGMjZFMzRENzhGNAA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"text and graphics\",\n \"evidence\": \"promotional app screen with text and icons\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image shows non-dental content with no concerns\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-13T01:43:55.537935", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8220/download", "media_mime_type": "image/jpeg"}, {"id": 28393, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU4QUE4M0QxQkIxRjk2Mjg2MwA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"app_interface\",\n \"evidence\": \"The image shows a phone app interface with text in French.\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image content does not relate to dental concerns.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 80,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"app_screen\",\n \"evidence\": \"interface with text and buttons\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image is clearly non-dental\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-13T01:44:29.391308", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8221/download", "media_mime_type": "image/jpeg"}, {"id": 28394, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU4QUE4M0QxQkIxRjk2Mjg2MwA=_6573", "sender": "bot", "message_type": "text", "content": "Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:44:51.710174", "media_url": null, "media_mime_type": null}, {"id": 28395, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwQTk1ODExRUQ1RkVGRUFEMTUwAA==", "sender": "bot", "message_type": "text", "content": "Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:44:54.189866", "media_url": null, "media_mime_type": null}, {"id": 28396, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTRFODNGNjk5ODYwMzY3REVFRAA=", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-13T01:47:35.523682", "media_url": null, "media_mime_type": null}, {"id": 28397, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTRFODNGNjk5ODYwMzY3REVFRAA=_5858", "sender": "bot", "message_type": "text", "content": "D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:47:45.642260", "media_url": null, "media_mime_type": null}, {"id": 28398, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwOTRBN0NENDNFMzRGODAzNEU2AA==", "sender": "bot", "message_type": "text", "content": "D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:47:47.815575", "media_url": null, "media_mime_type": null}, {"id": 28400, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTAyRkRBNUE3OTVDMUQ4N0JDOQA=", "sender": "user", "message_type": "text", "content": "Slmm", "created_at": "2026-05-13T03:13:10.483362", "media_url": null, "media_mime_type": null}, {"id": 28401, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTAyRkRBNUE3OTVDMUQ4N0JDOQA=_7309", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟", "created_at": "2026-05-13T03:13:22.938326", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟
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[{"id": 28397, "message_id": " [{"id": 28397, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTRFODNGNjk5ODYwMzY3REVFRAA=_5858", "sender": "bot", "message_type": "text", "content": "D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:47:45.642260", "media_url": null, "media_mime_type": null}, {"id": 28398, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwOTRBN0NENDNFMzRGODAzNEU2AA==", "sender": "bot", "message_type": "text", "content": "D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:47:47.815575", "media_url": null, "media_mime_type": null}, {"id": 28400, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTAyRkRBNUE3OTVDMUQ4N0JDOQA=", "sender": "user", "message_type": "text", "content": "Slmm", "created_at": "2026-05-13T03:13:10.483362", "media_url": null, "media_mime_type": null}, {"id": 28401, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTAyRkRBNUE3OTVDMUQ4N0JDOQA=_7309", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟", "created_at": "2026-05-13T03:13:22.938326", "media_url": null, "media_mime_type": null}, {"id": 28402, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwNEE1OEY3NERFMjAxMzcwQ0VEAA==", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟", "created_at": "2026-05-13T03:13:25.304618", "media_url": null, "media_mime_type": null}, {"id": 28403, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg4QzJDRDkxOEI1N0QyMDM5MgA=", "sender": "user", "message_type": "text", "content": "Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:19.826247", "media_url": null, "media_mime_type": null}, {"id": 28405, "message_id": "bot_notification_411_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Cava\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالمساعد: Hh\nالمساعد: [image]\nالعميل: [image]\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:28.074412", "media_url": null, "media_mime_type": null}, {"id": 28407, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwN0FERjhGRTkxMUExNzI1NzFGAA==", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Cava\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالمساعد: Hh\nالمساعد: [image]\nالعميل: [image]\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:29.561883", "media_url": null, "media_mime_type": null}, {"id": 31078, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzQ3NDM0RDQ5MTBDOUVCODk4AA==", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-17T17:58:31.102853", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9037/download", "media_mime_type": "video/mp4"}, {"id": 31079, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTQ4M0E4Qjg0M0RGRDEzOTdCOQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم سي سعدى بخير، كيف صبتينا بخير؟ donc شوف، مزيانة هاد الـ rapport علاش؟ باش كتخلي لي بحال le suivi أنا مع l’assistante، مثلا يقدر يكون كاع ديك مثلا كاع ديك لي rapports اللي طلبوا كاع ديك required human intervention كاملين يطلعوا لي، طان طان طان طان طان بحال هكذا. تاني حاجة، اللي يكون عندي هو شنو كيتسمى؟ و شحال من message جاوب، وشحال من message a reçu. وكان ظن بحال هكذا، nouveau message ولا les messages ولا conversation جديدة ولا des messages كاملين دي قدامين. صافي، je pense هادو هما الحاجات اللي غيكونوا useful. نديروا و ديك ساعة نشوفو شنو قادرين نـ développer ـوا حتى لـ تـ.. داك.. دابا أنا الـ téléphone ما كنخليهش كاع عندي، كيبقى ديما l’assistante، ما كنشوفوش كاع. هكذا غيخليني أنا بحال اللي عندي واحد le suivi عليه، فهمتي كيفاش؟ هادي حاجة مزيانة. صافي، وحاجة أخرى شنو كيتسمى؟ حاجة أخرى ديال هاديك ديال la page عفاك إلا كان ممكن تشوف مع طارق عفاك ديك القضية أنه باش تـ accélérer ـوا باش يبقى يجاوب حتى فديك الـ HTA.", "created_at": "2026-05-17T18:00:00.456873", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9038/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31545, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-18T13:56:30.884776", "media_url": null, "media_mime_type": null}, {"id": 31547, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=_2448", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟ إذا كنت محتاج تتواصل مع شخص من فريقنا، راه تم إشعارهم وغادي يتواصلو معاك قريبا. واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-05-18T13:56:58.255544", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟ إذا كنت م وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟ إذا كنت محتاج تتواصل مع شخص من فريقنا، راه تم إشعارهم وغادي يتواصلو معاك قريبا. واش كاين شي حاجة أخرى نقدر نعاونك بها؟...
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Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:28.074412", "media_url": null, "media_mime_type": null}, {"id": 28407, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwN0FERjhGRTkxMUExNzI1NzFGAA==", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Cava\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالمساعد: Hh\nالمساعد: [image]\nالعميل: [image]\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:29.561883", "media_url": null, "media_mime_type": null}, {"id": 31078, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzQ3NDM0RDQ5MTBDOUVCODk4AA==", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-17T17:58:31.102853", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9037/download", "media_mime_type": "video/mp4"}, {"id": 31079, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTQ4M0E4Qjg0M0RGRDEzOTdCOQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم سي سعدى بخير، كيف صبتينا بخير؟ donc شوف، مزيانة هاد الـ rapport علاش؟ باش كتخلي لي بحال le suivi أنا مع l’assistante، مثلا يقدر يكون كاع ديك مثلا كاع ديك لي rapports اللي طلبوا كاع ديك required human intervention كاملين يطلعوا لي، طان طان طان طان طان بحال هكذا. تاني حاجة، اللي يكون عندي هو شنو كيتسمى؟ و شحال من message جاوب، وشحال من message a reçu. وكان ظن بحال هكذا، nouveau message ولا les messages ولا conversation جديدة ولا des messages كاملين دي قدامين. صافي، je pense هادو هما الحاجات اللي غيكونوا useful. نديروا و ديك ساعة نشوفو شنو قادرين نـ développer ـوا حتى لـ تـ.. داك.. دابا أنا الـ téléphone ما كنخليهش كاع عندي، كيبقى ديما l’assistante، ما كنشوفوش كاع. هكذا غيخليني أنا بحال اللي عندي واحد le suivi عليه، فهمتي كيفاش؟ هادي حاجة مزيانة. صافي، وحاجة أخرى شنو كيتسمى؟ حاجة أخرى ديال هاديك ديال la page عفاك إلا كان ممكن تشوف مع طارق عفاك ديك القضية أنه باش تـ accélérer ـوا باش يبقى يجاوب حتى فديك الـ HTA.", "created_at": "2026-05-17T18:00:00.456873", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9038/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31545, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-18T13:56:30.884776", "media_url": null, "media_mime_type": null}, {"id": 31547, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=_2448", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟ إذا كنت محتاج تتواصل مع شخص من فريقنا، راه تم إشعارهم وغادي يتواصلو معاك قريبا. واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-05-18T13:56:58.255544", "media_url": null, "media_mime_type": null}, {"id": 31554, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlGRTk4NDU0RjA2MUREMTI2RgA=", "sender": "user", "message_type": "text", "content": "eafak brit ndwi m3a chi inssan notif", "created_at": "2026-05-18T13:58:50.031042", "media_url": null, "media_mime_type": null}, {"id": 31557, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlGRTk4NDU0RjA2MUREMTI2RgA=_8038", "sender": "bot", "message_type": "text", "content": "تم إشعار فريقنا بطلبك، وغادي يتواصلو معاك في أقرب وقت ممكن. شكرا على صبرك، وإذا كان عندك أي استفسار آخر، أنا هنا للمساعدة! 😊", "created_at": "2026-05-18T13:59:04.489769", "media_url": null, "media_mime_type": null}]...
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تم إشعار فريقنا بطلبك، وغادي يتواصلو معاك في أقرب تم إشعار فريقنا بطلبك، وغادي يتواصلو معاك في أقرب وقت ممكن. شكرا على صبرك، وإذا كان عندك أي استفسار آخر، أنا هنا للمساعدة! 😊...
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[{"id": 28402, "message_id": " [{"id": 28402, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwNEE1OEY3NERFMjAxMzcwQ0VEAA==", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟", "created_at": "2026-05-13T03:13:25.304618", "media_url": null, "media_mime_type": null}, {"id": 28403, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg4QzJDRDkxOEI1N0QyMDM5MgA=", "sender": "user", "message_type": "text", "content": "Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:19.826247", "media_url": null, "media_mime_type": null}, {"id": 28405, "message_id": "bot_notification_411_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Cava\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالمساعد: Hh\nالمساعد: [image]\nالعميل: [image]\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:28.074412", "media_url": null, "media_mime_type": null}, {"id": 28407, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwN0FERjhGRTkxMUExNzI1NzFGAA==", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Cava\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالمساعد: Hh\nالمساعد: [image]\nالعميل: [image]\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:29.561883", "media_url": null, "media_mime_type": null}, {"id": 31078, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzQ3NDM0RDQ5MTBDOUVCODk4AA==", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-17T17:58:31.102853", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9037/download", "media_mime_type": "video/mp4"}, {"id": 31079, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTQ4M0E4Qjg0M0RGRDEzOTdCOQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم سي سعدى بخير، كيف صبتينا بخير؟ donc شوف، مزيانة هاد الـ rapport علاش؟ باش كتخلي لي بحال le suivi أنا مع l’assistante، مثلا يقدر يكون كاع ديك مثلا كاع ديك لي rapports اللي طلبوا كاع ديك required human intervention كاملين يطلعوا لي، طان طان طان طان طان بحال هكذا. تاني حاجة، اللي يكون عندي هو شنو كيتسمى؟ و شحال من message جاوب، وشحال من message a reçu. وكان ظن بحال هكذا، nouveau message ولا les messages ولا conversation جديدة ولا des messages كاملين دي قدامين. صافي، je pense هادو هما الحاجات اللي غيكونوا useful. نديروا و ديك ساعة نشوفو شنو قادرين نـ développer ـوا حتى لـ تـ.. داك.. دابا أنا الـ téléphone ما كنخليهش كاع عندي، كيبقى ديما l’assistante، ما كنشوفوش كاع. هكذا غيخليني أنا بحال اللي عندي واحد le suivi عليه، فهمتي كيفاش؟ هادي حاجة مزيانة. صافي، وحاجة أخرى شنو كيتسمى؟ حاجة أخرى ديال هاديك ديال la page عفاك إلا كان ممكن تشوف مع طارق عفاك ديك القضية أنه باش تـ accélérer ـوا باش يبقى يجاوب حتى فديك الـ HTA.", "created_at": "2026-05-17T18:00:00.456873", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9038/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31545, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-18T13:56:30.884776", "media_url": null, "media_mime_type": null}, {"id": 31547, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=_2448", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟ إذا كنت محتاج تتواصل مع شخص من فريقنا، راه تم إشعارهم وغادي يتواصلو معاك قريبا. واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-05-18T13:56:58.255544", "media_url": null, "media_mime_type": null}, {"id": 31554, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlGRTk4NDU0RjA2MUREMTI2RgA=", "sender": "user", "message_type": "text", "content": "eafak brit ndwi m3a chi inssan notif", "created_at": "2026-05-18T13:58:50.031042", "media_url": null, "media_mime_type": null}, {"id": 31557, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlGRTk4NDU0RjA2MUREMTI2RgA=_8038", "sender": "bot", "message_type": "text", "content": "تم إشعار فريقنا بطلبك، وغادي يتواصلو معاك في أقرب وقت ممكن. شكرا على صبرك، وإذا كان عندك أي استفسار آخر، أنا هنا للمساعدة! 😊", "created_at": "2026-05-18T13:59:04.489769", "media_url": null, "media_mime_type": null}, {"id": 31562, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyRTFBRTY5MzM0RDM3MEYwMAA=", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-18T14:00:58.362958", "media_url": null, "media_mime_type": null}, {"id": 31563, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyRTFBRTY5MzM0RDM3MEYwMAA=_9767", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 كيف يمكنني نعاونك اليوم؟ إذا كان عندك أي استفسار أو طلب، أنا هنا للمساعدة!", "created_at": "2026-05-18T14:01:08.714972", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 كيف يمكنني نعاونك اليوم وعليكم السلام ورحمة الله 😊 كيف يمكنني نعاونك اليوم؟ إذا كان عندك أي استفسار أو طلب، أنا هنا للمساعدة!...
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[{"id": 28405, "message_id": " [{"id": 28405, "message_id": "bot_notification_411_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Cava\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالمساعد: Hh\nالمساعد: [image]\nالعميل: [image]\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:28.074412", "media_url": null, "media_mime_type": null}, {"id": 28407, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwN0FERjhGRTkxMUExNzI1NzFGAA==", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Cava\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالمساعد: Hh\nالمساعد: [image]\nالعميل: [image]\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:29.561883", "media_url": null, "media_mime_type": null}, {"id": 31078, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzQ3NDM0RDQ5MTBDOUVCODk4AA==", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-17T17:58:31.102853", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9037/download", "media_mime_type": "video/mp4"}, {"id": 31079, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTQ4M0E4Qjg0M0RGRDEzOTdCOQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم سي سعدى بخير، كيف صبتينا بخير؟ donc شوف، مزيانة هاد الـ rapport علاش؟ باش كتخلي لي بحال le suivi أنا مع l’assistante، مثلا يقدر يكون كاع ديك مثلا كاع ديك لي rapports اللي طلبوا كاع ديك required human intervention كاملين يطلعوا لي، طان طان طان طان طان بحال هكذا. تاني حاجة، اللي يكون عندي هو شنو كيتسمى؟ و شحال من message جاوب، وشحال من message a reçu. وكان ظن بحال هكذا، nouveau message ولا les messages ولا conversation جديدة ولا des messages كاملين دي قدامين. صافي، je pense هادو هما الحاجات اللي غيكونوا useful. نديروا و ديك ساعة نشوفو شنو قادرين نـ développer ـوا حتى لـ تـ.. داك.. دابا أنا الـ téléphone ما كنخليهش كاع عندي، كيبقى ديما l’assistante، ما كنشوفوش كاع. هكذا غيخليني أنا بحال اللي عندي واحد le suivi عليه، فهمتي كيفاش؟ هادي حاجة مزيانة. صافي، وحاجة أخرى شنو كيتسمى؟ حاجة أخرى ديال هاديك ديال la page عفاك إلا كان ممكن تشوف مع طارق عفاك ديك القضية أنه باش تـ accélérer ـوا باش يبقى يجاوب حتى فديك الـ HTA.", "created_at": "2026-05-17T18:00:00.456873", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9038/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31545, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-18T13:56:30.884776", "media_url": null, "media_mime_type": null}, {"id": 31547, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=_2448", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟ إذا كنت محتاج تتواصل مع شخص من فريقنا، راه تم إشعارهم وغادي يتواصلو معاك قريبا. واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-05-18T13:56:58.255544", "media_url": null, "media_mime_type": null}, {"id": 31554, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlGRTk4NDU0RjA2MUREMTI2RgA=", "sender": "user", "message_type": "text", "content": "eafak brit ndwi m3a chi inssan notif", "created_at": "2026-05-18T13:58:50.031042", "media_url": null, "media_mime_type": null}, {"id": 31557, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlGRTk4NDU0RjA2MUREMTI2RgA=_8038", "sender": "bot", "message_type": "text", "content": "تم إشعار فريقنا بطلبك، وغادي يتواصلو معاك في أقرب وقت ممكن. شكرا على صبرك، وإذا كان عندك أي استفسار آخر، أنا هنا للمساعدة! 😊", "created_at": "2026-05-18T13:59:04.489769", "media_url": null, "media_mime_type": null}, {"id": 31562, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyRTFBRTY5MzM0RDM3MEYwMAA=", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-18T14:00:58.362958", "media_url": null, "media_mime_type": null}, {"id": 31563, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyRTFBRTY5MzM0RDM3MEYwMAA=_9767", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 كيف يمكنني نعاونك اليوم؟ إذا كان عندك أي استفسار أو طلب، أنا هنا للمساعدة!", "created_at": "2026-05-18T14:01:08.714972", "media_url": null, "media_mime_type": null}, {"id": 31566, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU1MjY2NTQ1N0JCOEM1OTAwRgA=", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-18T14:01:23.585577", "media_url": null, "media_mime_type": null}, {"id": 31570, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU1MjY2NTQ1N0JCOEM1OTAwRgA=_6763", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟", "created_at": "2026-05-18T14:01:40.626636", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟
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[{"id": 28442, "message_id": " [{"id": 28442, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzc3MTc0MjEyFQIAERgWM0VCMDExQ0Q4NjY2OURFQTk2NjZGQgA=", "sender": "bot", "message_type": "image", "content": "Salut EL MAKHLOUFI Ibtissam,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-05-13T09:24:09.196310", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8235/download", "media_mime_type": "image/jpeg"}, {"id": 28725, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzc3MTc0MjEyFQIAEhggQUM5NEQ2OTM4MUY5QTVBMjhFOUMyOTdFMjdFRUUwNjYA", "sender": "user", "message_type": "text", "content": "Merci beaucoup ❤️", "created_at": "2026-05-13T16:16:53.038802", "media_url": null, "media_mime_type": null}, {"id": 28726, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzc3MTc0MjEyFQIAEhggQUM5NEQ2OTM4MUY5QTVBMjhFOUMyOTdFMjdFRUUwNjYA_7074", "sender": "bot", "message_type": "text", "content": "Avec plaisir, merci à vous aussi 😊", "created_at": "2026-05-13T16:17:08.908738", "media_url": null, "media_mime_type": null}]...
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Avec plaisir, merci à vous aussi 😊
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[{"id": 28463, "message_id": " [{"id": 28463, "message_id": "meta_echo_495384013668010_wamid.HBgLMzQ2MzE4ODM5NTEVAgARGCBBNUVCNzY1QjFCQ0M5MkYwMjM4MTc3NzQwQzJFOTlEQgA=", "sender": "bot", "message_type": "text", "content": "Marhba", "created_at": "2026-05-13T09:56:16.174767", "media_url": null, "media_mime_type": null}, {"id": 29070, "message_id": "meta_echo_495384013668010_wamid.HBgLMzQ2MzE4ODM5NTEVAgARGBYzRUIwQUNCMzUwOTM3NDJEOEMwNkEyAA==", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-05-14T09:13:15.356779", "media_url": null, "media_mime_type": null}, {"id": 29163, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MzE4ODM5NTEVAgASGBQzQUQxNzkwMjkzNDg1RjlBQjU2RAA=", "sender": "user", "message_type": "text", "content": "Bonjour,\nMerci beaucoup pour votre message et votre attention. Aujourd’hui, au troisième jour après l’extraction, je me sens beaucoup mieux et je ne ressens plus de gêne.\nMerci encore pour votre professionnalisme et votre suivi.", "created_at": "2026-05-14T10:17:22.207175", "media_url": null, "media_mime_type": null}, {"id": 29164, "message_id": "meta_echo_495384013668010_wamid.HBgLMzQ2MzE4ODM5NTEVAgARGCBBNTZENkU0RjRFRUJEMDk4QTIxMzI1NTgyRTc4Qzk1MQA=", "sender": "bot", "message_type": "text", "content": "[Owner sent a message]", "created_at": "2026-05-14T10:17:39.821671", "media_url": null, "media_mime_type": null}, {"id": 32068, "message_id": "meta_echo_495384013668010_wamid.HBgLMzQ2MzE4ODM5NTEVAgARGCBBNTM5NkU0QTM4NkU5OTg2MzNGMDNGRUY5Mzg0OTYxNwA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**السلام عليكم مدام سليمة، صباح الخير، كي صبحتي مزيان؟ بيخير؟ الصحة لاباس؟ كلشي مزيان؟ مدام سليمة منين تفيقي وتسمعي هاد الأوديو، ديك الساعتاك عيطي ليا، صافي؟**\n\n**Transliteration (Latin script):**\n*السلام عليكم Madame Salima, sba7 l-khir, ki sba7ti mezian? Bikhir? Se77a labas? Kolchi mezian? Madame Salima mnin tfiqi w tsem'i had l'audio, dik sa'tak 'ayti lya, safi?*", "created_at": "2026-05-19T08:31:39.868737", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9250/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32137, "message_id": "meta_echo_495384013668010_wamid.HBgLMzQ2MzE4ODM5NTEVAgARGBYzRUIwRDVDNUREN0UyRjk1MTBGNDBEAA==", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*SALIMA Lanjri*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 20 mai 2026* à *14:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 20 ماي 2026* على الساعة *14:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-19T09:56:32.021105", "media_url": null, "media_mime_type": null}, {"id": 32139, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MzE4ODM5NTEVAgASGBQzQURGQ0QwOEFFMUE3Q0JDN0RCRQA=", "sender": "user", "message_type": "text", "content": "Merci beaucoup", "created_at": "2026-05-19T09:57:02.852543", "media_url": null, "media_mime_type": null}, {"id": 32415, "message_id": "meta_echo_495384013668010_wamid.HBgLMzQ2MzE4ODM5NTEVAgARGBYzRUIwQjg1MkFEMzRDRjQ0RTE2REZDAA==", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for Tanger Bay Dental Center. It features a cartoon tooth character with a smiling face, holding a small notepad with a large green check mark. The background shows a well-lit dental clinic room with a dental chair and equipment, out of focus. The top of the image has the Tanger Bay Dental Center logo (a stylized tooth), and there are two blue banners with white text confirming an appointment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"Tanger Bay Dental Center\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n\nUser message context: Salut *SALIMA Lanjri*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mercredi 20 mai 2026*\r\n🕘 Heure : *14:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-19T15:02:49.209531", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9336/download", "media_mime_type": "image/jpeg"}, {"id": 32464, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MzE4ODM5NTEVAgASGBQzQTkzNjExNjYxODM3M0UxNEY3NwA=", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-19T16:24:19.231426", "media_url": null, "media_mime_type": null}, {"id": 38611, "message_id": "3ACEF08805C0721487C5", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم شيماء، كيف نتينا؟ لاباس عليك؟ بخير؟ الصحة لاباس؟ كلشي بخير؟ سمح لي كنتواصل معاك فهاد الساعة، ما عرفتكشي واش غتسمع الأوديو ولا حتى لغدا. كلشي بخير أختي، الله يحفظك. بغيت غير نسولك نتينا قلتي الدونتيست... نتينا قلتي الدكتور غادي يكون كونجي مور العيد ياك؟ فوقاش غادي يدخل؟ ما كرهتشي نشوفو فأقرب زعما رونديفو باش ندخل. حتى لغدا ف الصباح وشوف ليا عافاك وسرد لي الأوديو عافاك أحبيبة. يالاه الله يحفظك.", "created_at": "2026-06-03T22:06:14.176620", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/10754/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 38612, "message_id": "A578AB9DC05B3578FA95B2E74674CCB9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-06-03T22:06:18.603747", "media_url": null, "media_mime_type": null}, {"id": 38613, "message_id": "bot_3ACEF08805C0721487C5_8723", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message 😊 واش كاين شي خدمة أو استشارة محتاجينها اليوم؟", "created_at": "2026-06-03T22:06:52.801086", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message 😊 واش كاين شي خد Merci beaucoup pour votre message 😊 واش كاين شي خدمة أو استشارة محتاجينها اليوم؟...
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[{"id": 28469, "message_id": " [{"id": 28469, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3Mzg4MTc2ODY1FQIAERggQTVEMTMzMTYyMDI2QkFCQkM2QkNBNjA5MzA1ODhFNzgA", "sender": "bot", "message_type": "text", "content": "After placing the dental implant, we will need 3 months of healing so the bone can fuse with the implant.", "created_at": "2026-05-13T10:01:12.669170", "media_url": null, "media_mime_type": null}, {"id": 30081, "message_id": "meta_495384013668010_wamid.HBgMNDQ3Mzg4MTc2ODY1FQIAEhgUM0E1RTNGMEI5Njk1NTI0NDhEOEIA", "sender": "user", "message_type": "text", "content": "Vigo how far is clinic from tanger airport ?", "created_at": "2026-05-15T14:44:25.365212", "media_url": null, "media_mime_type": null}, {"id": 30082, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3Mzg4MTc2ODY1FQIAEhgUM0E1RTNGMEI5Njk1NTI0NDhEOEIA_6544", "sender": "bot", "message_type": "text", "content": "Our clinic is about 20 minutes by car from Tanger Airport, depending on traffic. If you need the exact address or directions, let me know!", "created_at": "2026-05-15T14:44:38.769474", "media_url": null, "media_mime_type": null}, {"id": 30083, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3Mzg4MTc2ODY1FQIAERgWM0VCMDc1NUYzRTMwNDAxRUVFREE3RQA=", "sender": "bot", "message_type": "text", "content": "Our clinic is about 20 minutes by car from Tanger Airport, depending on traffic. If you need the exact address or directions, let me know!", "created_at": "2026-05-15T14:44:41.361165", "media_url": null, "media_mime_type": null}, {"id": 30088, "message_id": "meta_495384013668010_wamid.HBgMNDQ3Mzg4MTc2ODY1FQIAEhgUM0ExNEQzNDk5Njk0RDBFODVEMzUA", "sender": "user", "message_type": "text", "content": "Thanks Vigo", "created_at": "2026-05-15T14:48:33.302296", "media_url": null, "media_mime_type": null}, {"id": 30091, "message_id": "meta_495384013668010_wamid.HBgMNDQ3Mzg4MTc2ODY1FQIAEhgUM0FFN0VGQUQzQjM1RDY3N0E0NUYA", "sender": "user", "message_type": "text", "content": "If I’m travelling from local hotel ‘viet ah hotel’ how far will it be ?", "created_at": "2026-05-15T14:49:34.886763", "media_url": null, "media_mime_type": null}, {"id": 30092, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3Mzg4MTc2ODY1FQIAERggQTU1ODQ4NDQ4OUJDN0Q3RjI4QzFFRjVCOUYwNEMyREIA", "sender": "bot", "message_type": "text", "content": "https://maps.app.goo.gl/ZCXz3sMZkhk9diph7", "created_at": "2026-05-15T14:50:04.647473", "media_url": null, "media_mime_type": null}, {"id": 30093, "message_id": "meta_495384013668010_wamid.HBgMNDQ3Mzg4MTc2ODY1FQIAEhgUM0EyNkFFQUNGRTRBOURGOUI3OUYA", "sender": "user", "message_type": "text", "content": "Yes I know but how far will it be from Viet Anh Hotel", "created_at": "2026-05-15T14:51:03.467030", "media_url": null, "media_mime_type": null}, {"id": 30094, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3Mzg4MTc2ODY1FQIAERggQTU4N0MzMTMxRjVFMEI4QThBQTJFNjk4QTFGQ0EzRTMA", "sender": "bot", "message_type": "text", "content": "Send me the hotel ocalisation", "created_at": "2026-05-15T14:53:57.937731", "media_url": null, "media_mime_type": null}, {"id": 30095, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3Mzg4MTc2ODY1FQIAERggQTU0RkJCMDk1QkFGNjBCN0QzQTIwRUEzMjU3ODU5RTcA", "sender": "bot", "message_type": "text", "content": "[Owner sent a message]", "created_at": "2026-05-15T14:54:04.666723", "media_url": null, "media_mime_type": null}, {"id": 30725, "message_id": "meta_495384013668010_wamid.HBgMNDQ3Mzg4MTc2ODY1FQIAEhgUNEFFQTU0QUMzNTQwQkQzRUJCNjUA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"building\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a screenshot from a mobile device displaying information about Grand Mogador, a 5-star hotel in Tangier, Morocco. The upper part shows the hotel exterior at night, featuring a wide, multi-storey modern building with extensive lighting and a brightly lit pool in the foreground, reflecting the building. The right-side smaller photo shows part of the hotel's interior with contemporary furniture and decor. There are branded navigation buttons for call, directions, share, and website. The address is provided: 10. Lotissement Al Ghandouri, Av. du Front de Mer, Tangier 90000, Morocco. A map excerpt with a red location pin is visible. Below that, check-in and check-out dates are set to Mon 1 Jun and Tue 2 Jun respectively. Prices from booking platforms (Booking.com £92, loveholidays £104, etc.) are listed. TripAdvisor and other site buttons are partially visible at the bottom. The mobile device status bar at the top shows the time (19:08), location (Tangier, Morocco), and 4G battery status.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n\nUser message context: ```json\n{\n \"visible_domain\": \"building\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"Screenshot of a Google search result page for 'Grand Mogador', a 5-star hotel in Tangier, Morocco. The top portion shows the time (19:08), location (Tangier, Morocco), and battery/network status on a mobile device (4G, full battery). The main content shows the hotel name 'Grand Mogador', rated 3.9 stars from 1.5k reviews, labeled as a 5-star hotel. Two images are displayed: one of a large, modern hotel building with bright lights and a lit outdoor pool at night, and another of a hotel lobby with furniture. Several buttons are visible: Call, Directions, Share, Website. The address '10. Lotissement Al Ghandouri, Av. du Front de Mer, Tangier 90000, Morocco' is listed with a map pin and partial map. Check-in/out dates are shown as Mon 1 Jun and Tue 2 Jun. Sponsored options for booking hotel rooms follow, including Booking.com (£92), loveholidays (£104), and a partially visible TripAdvisor result. A Google search bar at the bottom contains the search phrase 'grand mogador sea'. There are also links to Overview, Prices, Reviews, Location, Photos at the top.\",\n \"dental_observations\": {", "created_at": "2026-05-16T18:15:36.365066", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8945/download", "media_mime_type": "image/jpeg"}, {"id": 30726, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3Mzg4MTc2ODY1FQIAEhgUNEFFQTU0QUMzNTQwQkQzRUJCNjUA_6740", "sender": "bot", "message_type": "text", "content": "Thank you for sharing the hotel details. Grand Mogador is about 10–15 minutes by car from our clinic, depending on traffic. If you need the exact route or directions, I can send you our clinic location on Google Maps. Would you like that?", "created_at": "2026-05-16T18:16:03.047342", "media_url": null, "media_mime_type": null}]...
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Thank you for sharing the hotel details. Grand Mog Thank you for sharing the hotel details. Grand Mogador is about 10–15 minutes by car from our clinic, depending on traffic. If you need the exact route or directions, I can send you our clinic location on Google Maps. Would you like that?...
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[{"id": 28493, "message_id": " [{"id": 28493, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgARGBYzRUIwNjlBQTEzNDBDNkFCN0NBOTg1AA==", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-13T10:38:45.530589", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8256/download", "media_mime_type": "application/pdf"}, {"id": 28494, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgARGBYzRUIwMEZGNEYxRUY0MDRENjU3RjgzAA==", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AGHILAS Brahimi*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *lundi 18 mai 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 18 ماي 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-13T10:39:01.801452", "media_url": null, "media_mime_type": null}, {"id": 28601, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgASGBQzQUJEQUQ0RTI2RTgyOEJCRjRDQwA=", "sender": "user", "message_type": "text", "content": "c’est combien un blanchiment dentaire ?", "created_at": "2026-05-13T14:05:18.573305", "media_url": null, "media_mime_type": null}, {"id": 28749, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgARGBYzRUIwRUNEODhBRjU2ODdBQzY0NDZCAA==", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-13T16:49:47.284658", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8335/download", "media_mime_type": "image/jpeg"}, {"id": 28751, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgARGBYzRUIwRkJGRDExMDIyQjAwRjUwNjUwAA==", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral photo of the mandibular (lower) arch, viewed from above with both cheeks retracted using clear plastic retractors. All visible teeth are cleanly imaged, with good focus and lighting. The patient’s tongue is positioned towards the palate. The lower anterior teeth exhibit a yellow-brown discoloration and deposits on the lingual surfaces, suggestive of calculus. A molar on the left side (patient's right) has a dark metallic dental restoration, likely an amalgam filling. The gums appear pink but slightly recessed in some areas along with visible calculus. All tooth crowns in the frame are visible; no obvious gross caries or acute fractures are seen in the exposed occlusal surfaces, aside from the restoration.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_lower\",\n \"observation\": \"Notable yellow-brown calculus deposits on the lingual surfaces of the anterior teeth.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"First molar (possibly tooth 36 or 37) with a large dark metallic", "created_at": "2026-05-13T16:50:17.768765", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8337/download", "media_mime_type": "image/jpeg"}, {"id": 28752, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgARGBYzRUIwNTZBNEUxQTkzRjBCNzYzOEFFAA==", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral clinical photo of the lower dental arch and partial view of the upper anterior teeth. The photo is taken with cheek retractors to provide a clear view of the teeth and adjacent soft tissues. All mandibular teeth from left to right are visible. The gums appear generally healthy, pink and firm; no clear signs of swelling or obvious inflammation. There is visible yellowish-brown staining or calculus on the lingual surfaces of the upper anterior teeth. The most prominent finding is on the right lower molar (viewer's left): this tooth has a large dark restoration (likely amalgam or a deep carious lesion) involving most of the occlusal surface and possible adjacent tooth structure loss. There is another restoration visible on the lower left molar (viewer's right), which appears tooth-colored. No obvious gross swellings, ulcerations, or abnormal soft tissue findings are visible. Teeth alignment appears reasonably normal, with minor rotational or positional deviations. Some calculus is visible on lower front teeth.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_molar\",\n \"observation\": \"Presence of a large dark filling or carious", "created_at": "2026-05-13T16:50:46.846944", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8338/download", "media_mime_type": "image/jpeg"}, {"id": 28754, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgARGBYzRUIwMzY4QzI3OUM4QjdGRUY1NjIyAA==", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral view of a person's open mouth using cheek retractors. Both upper and lower arches are fully visible, including the front, right, and left quadrants. There is visible plaque and brownish discoloration along the gingival margin of many teeth, especially in the upper front and lower anterior teeth. Multiple teeth show yellowish staining and apparent calculus buildup, particularly at the cervical margins. The gums appear erythematous in some areas, especially around teeth with heavy plaque and calculus. Spaces and crowding are present, with a gap (diastema) between the upper central incisors and mild crowding in lower anterior teeth. There is evidence of a dark restoration or possible carious lesion on the lower left first molar. Tooth surfaces appear worn in some areas. All visible teeth are natural, with no obvious crowns or implants. No visible orthodontic devices.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Noticeable gap (diastema) between upper central incisors, discoloration and calculus at gingival margins, mild staining, and visible wear.\",\n \"severity_signal\":", "created_at": "2026-05-13T16:51:09.337241", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8340/download", "media_mime_type": "image/jpeg"}, {"id": 28755, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgARGBYzRUIwMzhEREU2QzJGRDg4MEQ5REQ1AA==", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral clinical photo showing both upper and lower teeth in occlusion, with a clear view of anterior and lateral segments. A total of 28 teeth are visible. There is evident yellow-brown discoloration particularly along the gingival margins of the lower anterior and posterior teeth, likely consistent with significant calculus build-up. The front upper teeth display crowding, with the central incisors overlapping. Several lower anterior teeth appear crowded as well. The gum tissue appears erythematous in some areas, especially near the calculus deposits. No obvious restorations, crowns, or fillings are visible. No soft tissue lesions are apparent on the visible mucosa.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central and lateral incisors show some crowding and overlap, moderate yellow-brown deposits along gingival margins.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Significant buildup of yellow-brown deposits (calculus) at the gingival margin, notable crowding of the lower anterior incisors.\",\n \"severity", "created_at": "2026-05-13T16:51:31.682632", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8341/download", "media_mime_type": "image/jpeg"}, {"id": 28834, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgARGBYzRUIwNUM3RDMwMzgxMjQ5MTMzM0YxAA==", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-13T17:51:29.049498", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8390/download", "media_mime_type": "application/pdf"}, {"id": 30998, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgASGBQzQTU5MTlGNTM1NkRFOTVFODUzOAA=", "sender": "user", "message_type": "text", "content": "salem c’est possible de prendre un rendez vous pour un de mes frere", "created_at": "2026-05-17T16:23:16.604263", "media_url": null, "media_mime_type": null}, {"id": 30999, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgASGBQzQTNGRDc5RDQ4MUM0MEQ3NDZGNwA=", "sender": "user", "message_type": "text", "content": "pour demain", "created_at": "2026-05-17T16:23:20.386561", "media_url": null, "media_mime_type": null}, {"id": 31000, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgASGBQzQTNGRDc5RDQ4MUM0MEQ3NDZGNwA=_3614", "sender": "bot", "message_type": "text", "content": "Bonjour ! Avec plaisir 😊 Pour bien préparer le rendez-vous de votre frère, pouvez-vous me donner son nom complet et le motif de la consultation ? Vous souhaitez un créneau particulier demain ?", "created_at": "2026-05-17T16:24:07.840156", "media_url": null, "media_mime_type": null}]...
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Bonjour ! Avec plaisir 😊 Pour bien préparer le ren Bonjour ! Avec plaisir 😊 Pour bien préparer le rendez-vous de votre frère, pouvez-vous me donner son nom complet et le motif de la consultation ? Vous souhaitez un créneau particulier demain ?...
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[{"id": 28554, "message_id": " [{"id": 28554, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAERgWM0VCMDlFNUJCMzY0MUU2MEU5NjJDQQA=", "sender": "bot", "message_type": "text", "content": "دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-05-13T11:51:52.810842", "media_url": null, "media_mime_type": null}, {"id": 28574, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAERggQTU3M0Q0MDU0MzBENUU5NzRDNzdDQzkzNUUxOUZGRDMA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Arabic script (Moroccan Darija/French mix):\n\n**السلام عليكم مدام رشيدة، كي دايرة مزيانة؟ بخير؟ مدام رشيدة راه غادي نشوف مع الدكتور ونرد عليك.**\n\n**Transliteration (Latin script):**\n*Assalamo alaykom Madame Rachida, kidayra mezyana? Bikhir? Madame Rachida rah ghadi nchouf m3a docteur w nroud 3lik.*", "created_at": "2026-05-13T13:33:23.031354", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8277/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28600, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAERgWM0VCMDhFRDAzQjcyNUM5REM4NTA1NgA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZERIOUH Rachida*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 16 mai 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-13T14:02:16.312231", "media_url": null, "media_mime_type": null}, {"id": 30115, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAERgWM0VCMDhFRTUyQjk5NjA4NDUyQ0I1RAA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a brightly lit dental office background, with a dental chair and other clinical equipment visible out of focus. In the foreground, there is a large cartoon character shaped like a smiling tooth with expressive eyes and eyebrows. The cartoon tooth is holding a calendar page or notepad which depicts a large green checkmark, indicating confirmation. The tooth character is also giving a thumbs up. At the top of the image is the logo of Tanger Bay Dental Center, showing an abstract outline of a tooth with the words 'TANGER BAY DENTAL CENTER.' Below the logo, blue banner text reads: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green checkmark. Underneath that is another blue banner stating 'CHEZ TANGER BAY DENTAL CENTER.' The overall tone is positive and welcoming, clearly themed for a dental appointment confirmation.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periap\n\nUser message context: Salut *ZERIOUH Rachida*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 16 mai 2026*\r\n🕘 Heure : *13:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-15T15:05:14.834695", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8778/download", "media_mime_type": "image/jpeg"}, {"id": 30215, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUNGNjRGQjYzNEU5Q0Q0MjlGN0EyNUE5QTMwRkI4QjEA", "sender": "user", "message_type": "text", "content": "Oiu,In chaa lah", "created_at": "2026-05-15T16:45:19.040796", "media_url": null, "media_mime_type": null}, {"id": 32023, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUM5QTJFNzlEOUUwQTk5RkI0MjA1MDBDRTRDNTlBQUMA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": []\n },\n \"description\": \"The image shows two irregular, small masses of material on a light-colored textured surface, possibly a countertop or table. The larger mass has a somewhat fibrous, flaky appearance with a mix of beige, purple, and some blue tones. There is a visible blue string or suture embedded or looped through this larger mass. The smaller piece is similarly colored but with less of the purple/blue element and appears to contain some reddish spots or flecks. Both objects have a rough, crumbly texture. There are no clear identifiers or markings visible, and there is no surrounding context to indicate scale or origin beyond what is visible in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [\n {\n \"concern\": \"Presence of dried, flaky organic-looking material with blue s\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": []\n },\n \"description\": \"The image shows two irregularly shaped small objects placed on a textured, light-colored surface. The objects have a rough, granular appearance with a mixture of pale beige, purple, and light blue colors. One of the objects has a visible blue thread or suture embedded or attached to it. The objects appear to have a moist or soft texture, suggesting biological (possibly tissue) or synthetic material, but the context is not fully clear. There are no markings, text, or other identifiable features present in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [\n {\n \"concern\": \"Presence of blue thread may suggest these are sutures or biological tissue used in a medical or dental context\",\n \"confidence\": \"moderate\",\n \"note\": \"this is an", "created_at": "2026-05-18T22:51:51.026242", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9242/download", "media_mime_type": "image/jpeg"}, {"id": 32024, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUNENEIxNUQyNThBQTUwNkUwNzhEMDhGMkUzMzYyRDQA", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك النسخة المكتوبة من التسجيل الصوتي باللهجة المغربية:\n\n\"السلام عليكم، كيف نتينا؟ لباس؟ صحيحة لباس؟ مزيان دازت عندكم بخير وعلى خير يا ربي. شوفي هادشي اللي طلع لي ف لساني بواحد من... الدقم ديالي بوحديتو، غير خيط ولاصق وقيلة. خاصك توريها للطبيب باش يشوف يقول لي شنو... شنو هادا.\"", "created_at": "2026-05-18T22:52:10.822968", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9243/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32027, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUNFOENCOUJFMTM2MzI2MjM4MkRCM0Q1QjIyMjA2MUMA", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n\"السلام عليكم، كيفتوّما لاباس؟ الصحة لاباس؟ الأحوال عندكم؟ نتمنّى تكونوا بخير وعلى خير يا رب. شوف هاد الضراس لي نطقوا لي من النتقم ديالي بوحدو، وبغيت نوريها للطبيب باش يشوف شنو غايقول لي.\"\n\n**Transcription in Latin script (Northern Moroccan Dialect):**\n\n\"السلام عليكم، كيفتوّما لاباس؟ الصحة لاباس؟ الأحوال عندكم؟ نتمنّى تكونوا بخير وعلى خير يا رب. شوف هاد الضراس لي نطقوا لي من النتقم ديالي بوحدو، وبغيت نوريها للطبيب باش يشوف شنو غايقول لي.\"\n\n\"Salamu'alaykum, kiftouma labas? Seha labas? L-ahwal 'andkom? Netmenna tkounou bikhir wa'ala khir ya rab. Shouf had d-drass li netqou liya men n-netqem dyali bouhdou, w-bghit n-werriha l-tbib bash y-shouf shnou ghay-goul liya.\"", "created_at": "2026-05-18T22:52:45.816886", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9244/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32029, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUNFOENCOUJFMTM2MzI2MjM4MkRCM0Q1QjIyMjA2MUMA_277", "sender": "bot", "message_type": "text", "content": "شكرا بزاف رشيدة على التوضيح والصورة.", "created_at": "2026-05-18T22:53:07.703246", "media_url": null, "media_mime_type": null}, {"id": 32030, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUNFOENCOUJFMTM2MzI2MjM4MkRCM0Q1QjIyMjA2MUMA_202", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا بالموضوع والصورة اللي صيفطتي، وغادي يتواصلوا معكوم في أقرب وقت باش يجاوبوك ويشرحوا ليك شنو هاد الشي اللي خرج من الفم ديالك.", "created_at": "2026-05-18T22:53:07.767362", "media_url": null, "media_mime_type": null}, {"id": 32031, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUNFOENCOUJFMTM2MzI2MjM4MkRCM0Q1QjIyMjA2MUMA_6258", "sender": "bot", "message_type": "text", "content": "إذا احتاجيتي شي حاجة أخرى، راني هنا رهن الإشارة ديالك.", "created_at": "2026-05-18T22:53:07.832151", "media_url": null, "media_mime_type": null}, {"id": 32032, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUNFOENCOUJFMTM2MzI2MjM4MkRCM0Q1QjIyMjA2MUMA_7046", "sender": "bot", "message_type": "text", "content": "نتمنى ليك الشفاء العاجل إن شاء الله 🙏🏻", "created_at": "2026-05-18T22:53:07.899583", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف رشيدة على التوضيح والصورة.
غادي نبلغ ال شكرا بزاف رشيدة على التوضيح والصورة.
غادي نبلغ الفريق الطبي ديالنا بالموضوع والصورة اللي صيفطتي، وغادي يتواصلوا معكوم في أقرب وقت باش يجاوبوك ويشرحوا ليك شنو هاد الشي اللي خرج من الفم ديالك. إذا احتاجيتي شي حاجة أخرى، راني هنا رهن الإشارة ديالك.
نتمنى ليك الشفاء العاجل إن شاء الله 🙏🏻...
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[{"id": 28562, "message_id": " [{"id": 28562, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU1MzgwNTc0FQIAEhgUM0E4Qjk5MEY1OEQ5N0IxOUE3QTUA", "sender": "user", "message_type": "text", "content": "Coucou eaffak le prochain rdv quand", "created_at": "2026-05-13T12:20:21.790392", "media_url": null, "media_mime_type": null}, {"id": 28573, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU1MzgwNTc0FQIAERgWM0VCMDJCMDE5REIzRTQ3RUI3OUMzNgA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*SORF Oumaima *\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 23 mai 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 23 ماي 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-13T13:32:45.553558", "media_url": null, "media_mime_type": null}, {"id": 34115, "message_id": "3EB0EDBF1C7DD003BA4819", "sender": "bot", "message_type": "image", "content": "Salut *SORF Oumaima *👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 23 mai 2026*\r\n🕘 Heure : *12:15*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-05-22T15:02:45.535889", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9741/download", "media_mime_type": "image/jpeg"}, {"id": 34116, "message_id": "3AFC03AFB1440DD9F928", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-22T15:03:04.270374", "media_url": null, "media_mime_type": null}, {"id": 34164, "message_id": "3EB009B0DCAC9BD5422404", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*SORF Oumaima *\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 23 mai 2026* à *12:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 23 ماي 2026* على الساعة *12:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-22T16:07:43.644650", "media_url": null, "media_mime_type": null}, {"id": 34588, "message_id": "3A384F793673EE599D06", "sender": "user", "message_type": "text", "content": "Bonjour , je vais tarder 15 min je suis bloquée dans l’embouteillage", "created_at": "2026-05-23T11:17:14.050089", "media_url": null, "media_mime_type": null}, {"id": 34612, "message_id": "3EB05BEB988F3B89FFFD97", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *500,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-11500,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-23T11:49:24.439643", "media_url": null, "media_mime_type": null}, {"id": 34613, "message_id": "3EB088654CC2C1844862C5", "sender": "bot", "message_type": "document", "content": "2026052312490678.pdf", "created_at": "2026-05-23T11:49:54.405860", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9848/download", "media_mime_type": "application/pdf"}, {"id": 37962, "message_id": "3A660CEAE01FEA9440C3", "sender": "user", "message_type": "text", "content": "Coucou 👋🏻 \nSvp prochain rdv ?", "created_at": "2026-06-02T11:22:35.268698", "media_url": null, "media_mime_type": null}, {"id": 37963, "message_id": "bot_3A660CEAE01FEA9440C3_3626", "sender": "bot", "message_type": "text", "content": "Merci Oumaima pour votre relance !", "created_at": "2026-06-02T11:22:49.088091", "media_url": null, "media_mime_type": null}, {"id": 37964, "message_id": "bot_3A660CEAE01FEA9440C3_1488", "sender": "bot", "message_type": "text", "content": "L’équipe va vous contacter très prochainement pour vous proposer une nouvelle date de rendez-vous.", "created_at": "2026-06-02T11:22:49.151155", "media_url": null, "media_mime_type": null}, {"id": 37965, "message_id": "bot_3A660CEAE01FEA9440C3_762", "sender": "bot", "message_type": "text", "content": "Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-06-02T11:22:49.204989", "media_url": null, "media_mime_type": null}]...
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Merci Oumaima pour votre relance ! L’équipe va vou Merci Oumaima pour votre relance ! L’équipe va vous contacter très prochainement pour vous proposer une nouvelle date de rendez-vous.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 28578, "message_id": " [{"id": 28578, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAEhggQUM0QTkwMTUzQkIxQkY4REIwODkxMzI0NTYyRTEwNUMA", "sender": "user", "message_type": "voice", "content": "[Voice message] اه، مع الدكتور هيثم. شكراً.", "created_at": "2026-05-13T13:43:49.991165", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8280/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28579, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAERggQTUxN0M2Nzk4MDFFMDBDMjE4NjU2NDkwOUU0NjAxMDIA", "sender": "bot", "message_type": "text", "content": "Ok sf", "created_at": "2026-05-13T13:43:54.072109", "media_url": null, "media_mime_type": null}, {"id": 28580, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAERgWM0VCMEVEOEVCNzY4QTAzOTRCODVFNQA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL HNASAMAHI NIHAD*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 20 mai 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 20 ماي 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-13T13:44:00.487987", "media_url": null, "media_mime_type": null}, {"id": 28586, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAEhggQUNDMjk1NTM2M0Y0OTAzNzYyOUNBMERFRDZEQTRDRTYA", "sender": "user", "message_type": "text", "content": "Dr haitham boutaib", "created_at": "2026-05-13T13:47:22.263544", "media_url": null, "media_mime_type": null}, {"id": 28592, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAEhggQUMwMzY4NUUxRTg2RjMxREIzQ0Y5NUNDRUMzMDlBOTcA", "sender": "user", "message_type": "text", "content": "?!", "created_at": "2026-05-13T13:52:08.728349", "media_url": null, "media_mime_type": null}, {"id": 28593, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAERggQTU2RTgzQzkzMjlGODk5MjgwOTMzRjA4ODI4NjZCODcA", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي (بالدارجة المغربية):\n\n**بالعربية:**\n\"ألو دكتور هيتم، كلشي طيب ياك؟ إسمح ليا أنا نعاود، أنا موديفيت هاد...\"\n\n**Latin script:**\n\"Allo Dr. Haitam, kolchi tayeb yak? Smah liya ana n3awed, ana modifit had...\"", "created_at": "2026-05-13T13:53:21.044697", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8288/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28594, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAERggQTUwRDQ2MEIyQURGMjVFRUU2RUI3QkVENDM0NTc5QjgA", "sender": "bot", "message_type": "voice", "content": "[Voice message] سيفطو عندي الدكتور هيثم، وعندك غيث حتى هو عنده ربع سنين.", "created_at": "2026-05-13T13:53:50.623352", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8289/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28595, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAERgWM0VCMDM4NUMwMDE4QjA1MjNDQUVBMwA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL HNASAMAHI NIHAD*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 21 mai 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 21 ماي 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-13T13:53:52.946982", "media_url": null, "media_mime_type": null}, {"id": 28597, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAEhggQUMxNUU0RDU1QjNBQzg0MEQwNEFEMjkzQzUxMzBDQzEA", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"صافية واخا، مافيهاش مشكل. قلنا الخميس مع الطناش.\"\n\n**Latin Script:**\n\"Safia wakha, ma fihach mouchkil. Goulna lkhmis m3a ltnach.\"\n\n**Translation (for context):**\n\"Safia, okay, no problem. We said Thursday at 12:00.\"", "created_at": "2026-05-13T13:55:09.033883", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8290/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28598, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAERggQTVBMjkyQThDMEYzMDcwNjBDOTQwM0M5RDUzNEFGRkMA", "sender": "bot", "message_type": "voice", "content": "[Voice message] العافية ومرحباً، مرحباً.", "created_at": "2026-05-13T13:55:47.911079", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8291/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32764, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAEhggQUM3MjI4MEJFQ0FBQTkwMjMzNTkxOEY1N0JEMUNFMTUA", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here's the transcription of the audio:\n\nالسلام عليكم، كيف نتينا لاباس؟ بخير مزيانة؟ الحمد لله. على حساب الراديو اللي كان عطاني الطبيب كنت عملتو، وقالو لي بأنهم صردوهوم ليكم par email. دابا بغيت نتأكد واش بصح صردوهوم ليك؟", "created_at": "2026-05-20T10:27:32.857704", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9423/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32769, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAEhggQUM3MjI4MEJFQ0FBQTkwMjMzNTkxOEY1N0JEMUNFMTUA_2469", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-05-20T10:28:30.826969", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراي فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻...
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[{"id": 28619, "message_id": " [{"id": 28619, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY4MjM1MzMzFQIAEhgUMkE2MDgxMDk3NEE2QTYxRjI2RTAA", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-13T14:51:59.818914", "media_url": null, "media_mime_type": null}, {"id": 28620, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjY4MjM1MzMzFQIAERggQTU3ODAyMkU2NEI2QTUwN0JBRkRCNzhFQTU4RDY4OTQA", "sender": "bot", "message_type": "text", "content": "مرحبا", "created_at": "2026-05-13T14:56:28.959165", "media_url": null, "media_mime_type": null}, {"id": 31652, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjY4MjM1MzMzFQIAERgWM0VCMEEzN0U4RUFERkVCOTg1QUQ0MAA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a digitally generated promotional graphic for a dental clinic. It features a large, cartoon-style anthropomorphic tooth character with a smiling face, holding a small calendar or notepad with a green checkmark. The tooth is giving a thumbs-up gesture. In the background, there appears to be the blurred interior of a dental clinic, with visible dental chair and equipment. At the top, there is a blue gradient background with the logo for 'Tanger Bay Dental Center,' which incorporates a stylized tooth design. Two horizontal blue banners contain text confirming an appointment at the clinic. All text is in French.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n\nUser message context: Salut *LAHRICHE Fatima ezzahra*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 19 mai 2026*\r\n🕘 Heure : *15:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-18T15:09:33.755031", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9134/download", "media_mime_type": "image/jpeg"}, {"id": 32117, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY4MjM1MzMzFQIAEhgUMkE1QTgyMUQyRjk3NkE0ODNBQUYA", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, preserving the mix of Moroccan Darija and French:\n\n**Segment 1:**\n\"Bonjour, ça va ? لباس عليك ؟ كلشي بخير ؟ شوفي، ما يمكنش تبدلي ليا rendez-vous pour demain ؟ parce que ما عنديش اللي يشد ليا البنية.\"\n\n**Segment 2:**\n\"شوفي ليا، changer ليا مع شي واحد إلا كان باغي يجي اليوم s'il te plaît.\"", "created_at": "2026-05-19T09:07:18.909236", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9257/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32279, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY4MjM1MzMzFQIAEhgUMkE1N0FCNjQxMTVGNEY5NjdBQ0IA", "sender": "user", "message_type": "voice", "content": "[Voice message] Bonjour ma chère, ça va ? شوفي راه vraiment je ne peux pas. ما لقيتش لمن نخلي بنتي و راجلي شوية مريض، دار، عندو la grippe ما يقدش يشدها، tu vois ? Alors غير شوفي ليا شي rendez-vous آخر s'il te plaît. À part ça راه عندي rendez-vous je pense mercredi... لا، vendredi، نهار الجمعة، سوا زيدي ليا السوايع تماك في الجمعة ديري ليا شي 4 سوايع ولا 3 سوايع مع الدكتور، سوا شوفي ليا شي... أنا نضرب و نتمشى... شي نهار آخر نجي فيه. Mais اليوم، non, je ne peux pas. كون كان زعما 30 minutes، c'est pas grave، نخليها معاك، مي ساعتين hyper trop و ما غاديش تبغي تجلس ليك أبداً، parce que كتزطهم (كتزهرطهم)، كاتبقا تغوت، tu vois ? ما يمكنش.", "created_at": "2026-05-19T12:13:37.932690", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9293/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32280, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjY4MjM1MzMzFQIAERggQTVGMzlEOUEyQzU3NzY1MkJDOTA5QTZBRUQ1QTg1NDYA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Arabic script, reflecting the Moroccan Darija and French mix:\n\n\"السلام عليكم، كيف نتي لاباس؟ بخير؟ الصحة لاباس؟ أنا هاد الجمعة vraiment عامرة والله، المهم حنا نخليوها مع التلاتة ونشوفو الpatient لي موراك واش غادي يجي ولا لا.\"\n\n**Latin Script Transcription:**\n\n\"Salam alikoum, kifti labas? Bikher? Saha labas? Ana had l-joumou3a vraiment 3amra wallah. Mouhim hna nkhaliwha m3a l-tlata o nchoufou l-patient li mourak wach ghadi yji oula la.\"", "created_at": "2026-05-19T12:15:53.429758", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9294/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32673, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY4MjM1MzMzFQIAEhgUMkEwOTQzNzJBN0U1RkE0MzI2QjkA", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-05-20T08:51:59.480959", "media_url": null, "media_mime_type": null}, {"id": 32674, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY4MjM1MzMzFQIAEhgUMkFFMEQxNzU1OTE4NEM1N0ZCRTEA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a confirmation of a financial transaction in French. At the top, there is a green checkmark symbol encircled, indicating success. Below, the text reads 'Opération effectuée avec succès.' Under a dashed line, there is a large bolded amount '13 100,00 DH.' Beneath, it specifies: 'Votre virement à Haitham Boutaib a été pris en charge.' The background color is a light green and the text is in both bold and regular dark font. There are no additional graphics or visible personal details besides the recipient name.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"Opération effectuée avec succès\",\n \"13 100,00 DH\",\n \"Votre virement à Haitham Boutaib a été", "created_at": "2026-05-20T08:52:08.951749", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9404/download", "media_mime_type": "image/jpeg"}, {"id": 32704, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjY4MjM1MzMzFQIAERgWM0VCMDExNkQ1NEY1NEMzNTg1QUM4OAA=", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *13100,00* dirhams (*Virement*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-20T09:21:20.629184", "media_url": null, "media_mime_type": null}, {"id": 32706, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjY4MjM1MzMzFQIAERgWM0VCMDFGRDg3QjA1RTJCRDIxMEM3QgA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-20T09:21:35.406415", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9408/download", "media_mime_type": "application/pdf"}, {"id": 34016, "message_id": "2ABBB640C44B2E8D8775", "sender": "user", "message_type": "text", "content": "Je suis en route", "created_at": "2026-05-22T13:58:42.464125", "media_url": null, "media_mime_type": null}, {"id": 34017, "message_id": "bot_2ABBB640C44B2E8D8775_9043", "sender": "bot", "message_type": "text", "content": "Merci beaucoup Fatima pour l’information et pour votre confiance. Vous êtes la bienvenue, l’équipe vous attend إن شاء الله ! 😊\n\nN’hésitez pas à nous contacter si besoin.", "created_at": "2026-05-22T13:59:57.805980", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup Fatima pour l’information et pour v Merci beaucoup Fatima pour l’information et pour votre confiance. Vous êtes la bienvenue, l’équipe vous attend إن شاء الله ! 😊
N’hésitez pas à nous contacter si besoin....
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[{"id": 28636, "message_id": " [{"id": 28636, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAERgWM0VCMDYzOTQwM0NFQjM1NDg4ODEzNgA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for a dental clinic. In the foreground, there is a 3D cartoon-style tooth character with facial features (eyes, eyebrows, mouth) smiling, giving a thumbs up, and holding a calendar or notepad with a large green check mark. In the background, there appears to be a blurred view of a dental office with a dental chair and equipment visible. The upper part of the image contains the logo of 'Tanger Bay Dental Center', which is a stylized tooth design with the clinic name beneath it. There are bold blue banners with French text confirming an appointment. The overall color scheme features light blues, whites, and soft tones. The style is clean and modern, with a friendly, welcoming dental health theme.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n\nUser message context: Salut *CHAYMAE EL-ABBADI*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 14 mai 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-13T15:08:45.346179", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8308/download", "media_mime_type": "image/jpeg"}, {"id": 28844, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAEhggQTUxOThFRDg5MEFDMjJBNzFBOTNEQjY4ODFDRkQxNTcA", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-05-13T18:07:56.931908", "media_url": null, "media_mime_type": null}, {"id": 29063, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAERgWM0VCMDc5OTRFRTI0NUI4RUUwMTQ2RAA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHAYMAE EL-ABBADI*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 14 mai 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 14 ماي 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-14T09:10:36.806682", "media_url": null, "media_mime_type": null}, {"id": 29064, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAEhggQTU3OUI4RDczREE1MzdBOUUwOTQ5MzIyMDM4Njk3MUMA", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-05-14T09:11:21.007039", "media_url": null, "media_mime_type": null}, {"id": 29615, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAERgWM0VCMDhDNzMzMTJCODE0Mjc5RUI1MAA=", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-1295,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-14T18:08:36.819373", "media_url": null, "media_mime_type": null}, {"id": 29616, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAERgWM0VCMDg2NDYwMUQ4QTU3QTYwRkU2QgA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-14T18:08:51.669723", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8667/download", "media_mime_type": "application/pdf"}, {"id": 29619, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAERgWM0VCMDFGNDU1NkFCRTQ3MTMxQTlGNgA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHAYMAE EL-ABBADI*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 21 mai 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 21 ماي 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-14T18:09:50.372513", "media_url": null, "media_mime_type": null}, {"id": 33055, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAERgWM0VCMDBFNjYwOEQzN0VCQTA0NTA2NQA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional graphic for Tanger Bay Dental Center. It features a large, cartoonish tooth character with a happy face, holding a notepad with a green check mark. The character is positioned in the front and giving a thumbs up gesture. In the background, the blurred setting appears to be a dental office with a dental chair, cabinetry, and soft natural lighting from a window. At the top of the image, the logo for 'Tanger Bay Dental Center' is visible, incorporating a stylized tooth design. There are two prominent text banners: one reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check mark icon, and below it, 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is friendly and clinical, using tones of blue, beige, and white.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical\n\nUser message context: Salut *CHAYMAE EL-ABBADI*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 21 mai 2026*\r\n🕘 Heure : *16:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-20T15:06:37.659393", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9500/download", "media_mime_type": "image/jpeg"}, {"id": 33060, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAEhggQTVBQUVERjlFOTgyRDNDQjI4NDE4RkM5MTlCODU3MTgA", "sender": "user", "message_type": "text", "content": "Ouii merci, inchallah", "created_at": "2026-05-20T15:08:57.434835", "media_url": null, "media_mime_type": null}, {"id": 33124, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAERgWM0VCMDVBNzBCMjJERDQ5NkFGN0ZBNgA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHAYMAE EL-ABBADI*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 21 mai 2026* à *16:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 21 ماي 2026* على الساعة *16:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-20T16:32:55.984723", "media_url": null, "media_mime_type": null}, {"id": 33506, "message_id": "A5DF1A9EE7A167E25A60F85501F04B21", "sender": "user", "message_type": "text", "content": "Chwya wnji", "created_at": "2026-05-21T15:25:34.343954", "media_url": null, "media_mime_type": null}, {"id": 33507, "message_id": "bot_A5DF1A9EE7A167E25A60F85501F04B21_2681", "sender": "bot", "message_type": "text", "content": "مرحبا شيماء 😊 الموعد ديالك تأكد مع الدكتور يوم الخميس 21 ماي 2026 على الساعة 16:30. مرحبا بيك فـ أي وقت، يلا احتجتي شي مساعدة إضافية راني هنا!", "created_at": "2026-05-21T15:26:42.234937", "media_url": null, "media_mime_type": null}]...
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مرحبا شيماء 😊 الموعد ديالك تأكد مع الدكتور يوم الخ مرحبا شيماء 😊 الموعد ديالك تأكد مع الدكتور يوم الخميس 21 ماي 2026 على الساعة 16:30. مرحبا بيك فـ أي وقت، يلا احتجتي شي مساعدة إضافية راني هنا!...
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[{"id": 28647, "message_id": " [{"id": 28647, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzEwMjc3ODA5FQIAEhgUM0EwMTBFQjZFNEM3QUVDQTBFQTEA", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-05-13T15:16:02.533281", "media_url": null, "media_mime_type": null}, {"id": 28648, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzEwMjc3ODA5FQIAEhgUM0E2RUE4MDUyMUY1OTA2N0VBODEA", "sender": "user", "message_type": "text", "content": "Suite à notre discussion, voici une vidéo démo qui présente les fonctionnalités du logiciel. Vous pouvez également profiter d’une période d’essai gratuite de 7 jours", "created_at": "2026-05-13T15:16:10.982715", "media_url": null, "media_mime_type": null}, {"id": 28649, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzEwMjc3ODA5FQIAEhgUM0FFNEZDMUMzMzdBQzIzOUY0RTkA", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-13T15:16:15.269946", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8317/download", "media_mime_type": "video/mp4"}, {"id": 28650, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzEwMjc3ODA5FQIAEhgUM0FFNEZDMUMzMzdBQzIzOUY0RTkA_4393", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Merci beaucoup pour le partage de la vidéo démo et l’information sur la période d’essai gratuite.\n\nCentre Dentaire Tanger Bay est un cabinet dentaire, donc si votre message concerne une proposition professionnelle ou une collaboration, je vais transmettre votre demande à l’équipe concernée pour suivi.\n\nPouvez-vous me donner votre nom complet afin que je puisse enregistrer votre demande correctement ?", "created_at": "2026-05-13T15:16:32.545555", "media_url": null, "media_mime_type": null}, {"id": 28682, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzEwMjc3ODA5FQIAEhgUM0EzQjI2NzZDQjk2MzY0ODYyRTgA", "sender": "user", "message_type": "text", "content": "Mehdi atiq 0663127579", "created_at": "2026-05-13T15:29:30.163964", "media_url": null, "media_mime_type": null}, {"id": 28689, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzEwMjc3ODA5FQIAEhgUM0EzQjI2NzZDQjk2MzY0ODYyRTgA_3706", "sender": "bot", "message_type": "text", "content": "Merci Mehdi, j’ai bien transmis votre proposition et vos coordonnées à l’équipe concernée. Ils reviendront vers vous très bientôt إن شاء الله 🙏🏻", "created_at": "2026-05-13T15:29:43.852726", "media_url": null, "media_mime_type": null}]...
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Merci Mehdi, j’ai bien transmis votre proposition Merci Mehdi, j’ai bien transmis votre proposition et vos coordonnées à l’équipe concernée. Ils reviendront vers vous très bientôt إن شاء الله 🙏🏻...
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[{"id": 28647, "message_id": " [{"id": 28647, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzEwMjc3ODA5FQIAEhgUM0EwMTBFQjZFNEM3QUVDQTBFQTEA", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-05-13T15:16:02.533281", "media_url": null, "media_mime_type": null}, {"id": 28648, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzEwMjc3ODA5FQIAEhgUM0E2RUE4MDUyMUY1OTA2N0VBODEA", "sender": "user", "message_type": "text", "content": "Suite à notre discussion, voici une vidéo démo qui présente les fonctionnalités du logiciel. Vous pouvez également profiter d’une période d’essai gratuite de 7 jours", "created_at": "2026-05-13T15:16:10.982715", "media_url": null, "media_mime_type": null}, {"id": 28649, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzEwMjc3ODA5FQIAEhgUM0FFNEZDMUMzMzdBQzIzOUY0RTkA", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-13T15:16:15.269946", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8317/download", "media_mime_type": "video/mp4"}, {"id": 28650, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzEwMjc3ODA5FQIAEhgUM0FFNEZDMUMzMzdBQzIzOUY0RTkA_4393", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Merci beaucoup pour le partage de la vidéo démo et l’information sur la période d’essai gratuite.\n\nCentre Dentaire Tanger Bay est un cabinet dentaire, donc si votre message concerne une proposition professionnelle ou une collaboration, je vais transmettre votre demande à l’équipe concernée pour suivi.\n\nPouvez-vous me donner votre nom complet afin que je puisse enregistrer votre demande correctement ?", "created_at": "2026-05-13T15:16:32.545555", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Merci beaucoup pour le partage de la vid Bonjour 😊 Merci beaucoup pour le partage de la vidéo démo et l’information sur la période d’essai gratuite.
Centre Dentaire Tanger Bay est un cabinet dentaire, donc si votre message concerne une proposition professionnelle ou une collaboration, je vais transmettre votre demande à l’équipe concernée pour suivi.
Pouvez-vous me donner votre nom complet afin que je puisse enregistrer votre demande correctement ?...
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[{"id": 28751, "message_id": " [{"id": 28751, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgARGBYzRUIwRkJGRDExMDIyQjAwRjUwNjUwAA==", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral photo of the mandibular (lower) arch, viewed from above with both cheeks retracted using clear plastic retractors. All visible teeth are cleanly imaged, with good focus and lighting. The patient’s tongue is positioned towards the palate. The lower anterior teeth exhibit a yellow-brown discoloration and deposits on the lingual surfaces, suggestive of calculus. A molar on the left side (patient's right) has a dark metallic dental restoration, likely an amalgam filling. The gums appear pink but slightly recessed in some areas along with visible calculus. All tooth crowns in the frame are visible; no obvious gross caries or acute fractures are seen in the exposed occlusal surfaces, aside from the restoration.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_lower\",\n \"observation\": \"Notable yellow-brown calculus deposits on the lingual surfaces of the anterior teeth.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"First molar (possibly tooth 36 or 37) with a large dark metallic", "created_at": "2026-05-13T16:50:17.768765", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8337/download", "media_mime_type": "image/jpeg"}, {"id": 28752, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgARGBYzRUIwNTZBNEUxQTkzRjBCNzYzOEFFAA==", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral clinical photo of the lower dental arch and partial view of the upper anterior teeth. The photo is taken with cheek retractors to provide a clear view of the teeth and adjacent soft tissues. All mandibular teeth from left to right are visible. The gums appear generally healthy, pink and firm; no clear signs of swelling or obvious inflammation. There is visible yellowish-brown staining or calculus on the lingual surfaces of the upper anterior teeth. The most prominent finding is on the right lower molar (viewer's left): this tooth has a large dark restoration (likely amalgam or a deep carious lesion) involving most of the occlusal surface and possible adjacent tooth structure loss. There is another restoration visible on the lower left molar (viewer's right), which appears tooth-colored. No obvious gross swellings, ulcerations, or abnormal soft tissue findings are visible. Teeth alignment appears reasonably normal, with minor rotational or positional deviations. Some calculus is visible on lower front teeth.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_molar\",\n \"observation\": \"Presence of a large dark filling or carious", "created_at": "2026-05-13T16:50:46.846944", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8338/download", "media_mime_type": "image/jpeg"}, {"id": 28754, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgARGBYzRUIwMzY4QzI3OUM4QjdGRUY1NjIyAA==", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral view of a person's open mouth using cheek retractors. Both upper and lower arches are fully visible, including the front, right, and left quadrants. There is visible plaque and brownish discoloration along the gingival margin of many teeth, especially in the upper front and lower anterior teeth. Multiple teeth show yellowish staining and apparent calculus buildup, particularly at the cervical margins. The gums appear erythematous in some areas, especially around teeth with heavy plaque and calculus. Spaces and crowding are present, with a gap (diastema) between the upper central incisors and mild crowding in lower anterior teeth. There is evidence of a dark restoration or possible carious lesion on the lower left first molar. Tooth surfaces appear worn in some areas. All visible teeth are natural, with no obvious crowns or implants. No visible orthodontic devices.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Noticeable gap (diastema) between upper central incisors, discoloration and calculus at gingival margins, mild staining, and visible wear.\",\n \"severity_signal\":", "created_at": "2026-05-13T16:51:09.337241", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8340/download", "media_mime_type": "image/jpeg"}, {"id": 28755, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgARGBYzRUIwMzhEREU2QzJGRDg4MEQ5REQ1AA==", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral clinical photo showing both upper and lower teeth in occlusion, with a clear view of anterior and lateral segments. A total of 28 teeth are visible. There is evident yellow-brown discoloration particularly along the gingival margins of the lower anterior and posterior teeth, likely consistent with significant calculus build-up. The front upper teeth display crowding, with the central incisors overlapping. Several lower anterior teeth appear crowded as well. The gum tissue appears erythematous in some areas, especially near the calculus deposits. No obvious restorations, crowns, or fillings are visible. No soft tissue lesions are apparent on the visible mucosa.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central and lateral incisors show some crowding and overlap, moderate yellow-brown deposits along gingival margins.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Significant buildup of yellow-brown deposits (calculus) at the gingival margin, notable crowding of the lower anterior incisors.\",\n \"severity", "created_at": "2026-05-13T16:51:31.682632", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8341/download", "media_mime_type": "image/jpeg"}, {"id": 28834, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgARGBYzRUIwNUM3RDMwMzgxMjQ5MTMzM0YxAA==", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-13T17:51:29.049498", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8390/download", "media_mime_type": "application/pdf"}, {"id": 30998, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgASGBQzQTU5MTlGNTM1NkRFOTVFODUzOAA=", "sender": "user", "message_type": "text", "content": "salem c’est possible de prendre un rendez vous pour un de mes frere", "created_at": "2026-05-17T16:23:16.604263", "media_url": null, "media_mime_type": null}, {"id": 30999, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgASGBQzQTNGRDc5RDQ4MUM0MEQ3NDZGNwA=", "sender": "user", "message_type": "text", "content": "pour demain", "created_at": "2026-05-17T16:23:20.386561", "media_url": null, "media_mime_type": null}, {"id": 31000, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgASGBQzQTNGRDc5RDQ4MUM0MEQ3NDZGNwA=_3614", "sender": "bot", "message_type": "text", "content": "Bonjour ! Avec plaisir 😊 Pour bien préparer le rendez-vous de votre frère, pouvez-vous me donner son nom complet et le motif de la consultation ? Vous souhaitez un créneau particulier demain ?", "created_at": "2026-05-17T16:24:07.840156", "media_url": null, "media_mime_type": null}, {"id": 31001, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgASGBQzQTcwREJFMjZGQjI5NkFERTIxRgA=", "sender": "user", "message_type": "text", "content": "oui moi j’ai rendez-vous à 12h juste après moi", "created_at": "2026-05-17T16:24:42.779052", "media_url": null, "media_mime_type": null}, {"id": 31002, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgASGBQzQURFNUM4M0Q5NzQxRUY4NTFERAA=", "sender": "user", "message_type": "text", "content": "pour un détartrage", "created_at": "2026-05-17T16:24:48.450538", "media_url": null, "media_mime_type": null}, {"id": 31003, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgASGBQzQTA3NzI0RDE1QzdENUM0MUM3QwA=", "sender": "user", "message_type": "text", "content": "mayes brahimi", "created_at": "2026-05-17T16:24:53.803891", "media_url": null, "media_mime_type": null}, {"id": 31010, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTg2ODQxOTQVAgASGBQzQTA3NzI0RDE1QzdENUM0MUM3QwA=_7421", "sender": "bot", "message_type": "text", "content": "Merci beaucoup ! La demande pour Mayes Brahimi a bien été transmise, l'équipe va vérifier la disponibilité juste après votre rendez-vous de 12h et vous recontactera rapidement.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-05-17T16:25:03.008473", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup ! La demande pour Mayes Brahimi a b Merci beaucoup ! La demande pour Mayes Brahimi a bien été transmise, l'équipe va vérifier la disponibilité juste après votre rendez-vous de 12h et vous recontactera rapidement.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 28772, "message_id": " [{"id": 28772, "message_id": "3EB089E35697DDD7089C1D", "sender": "bot", "message_type": "image", "content": "Bonjour BOUALGA MARWA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 14 mai 2026 à 16:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 14 ماي 2026 على الساعة 16:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-13T17:01:10.941231", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8356/download", "media_mime_type": "image/jpeg"}, {"id": 36136, "message_id": "ACE5018E547F918D18BBF3904FCC1847", "sender": "user", "message_type": "text", "content": "Salam eafak bghit rendez-vous mea tbib", "created_at": "2026-05-28T17:13:09.882193", "media_url": null, "media_mime_type": null}, {"id": 36137, "message_id": "bot_ACE5018E547F918D18BBF3904FCC1847_3352", "sender": "bot", "message_type": "text", "content": "مرحبا BOUALGA MARWA 😊 بكل سرور! واش ممكن تقولي ليا شنو نوع العلاج اللي محتاجة بالضبط، وفاش الوقت اللي مناسبك إن شاء الله؟", "created_at": "2026-05-28T17:13:22.235650", "media_url": null, "media_mime_type": null}, {"id": 36138, "message_id": "ACE36C834F9CB7CC30D933527C62C2D9", "sender": "user", "message_type": "text", "content": "Khsni nhyd les bagues", "created_at": "2026-05-28T17:13:56.383581", "media_url": null, "media_mime_type": null}, {"id": 36139, "message_id": "bot_ACE36C834F9CB7CC30D933527C62C2D9_6248", "sender": "bot", "message_type": "text", "content": "شكراً للتوضيح 😊 واش كاين شي نهار أو وقت اللي كيعجبك تجي فيه باش ندوزو لك هاد الخدمة؟", "created_at": "2026-05-28T17:14:08.982136", "media_url": null, "media_mime_type": null}, {"id": 36140, "message_id": "AC52CC2DB95309E1D7A22E71EF4C2938", "sender": "user", "message_type": "text", "content": "Ghda wla tnin Hit aybdaw endi les exams w maghal9ach lw9t t", "created_at": "2026-05-28T17:15:41.443412", "media_url": null, "media_mime_type": null}, {"id": 36141, "message_id": "bot_AC52CC2DB95309E1D7A22E71EF4C2938_6488", "sender": "bot", "message_type": "text", "content": "غدا هو الجمعة 29 ماي، والعيادة خدامة من 09:30 حتى 13:00 ومن 15:00 حتى 19:00.", "created_at": "2026-05-28T17:15:54.007264", "media_url": null, "media_mime_type": null}, {"id": 36142, "message_id": "bot_AC52CC2DB95309E1D7A22E71EF4C2938_5507", "sender": "bot", "message_type": "text", "content": "نهار الاثنين الجاي غيكون 1 يونيو، والعيادة خدامة من 09:30 حتى 18:00.", "created_at": "2026-05-28T17:15:54.071391", "media_url": null, "media_mime_type": null}, {"id": 36143, "message_id": "bot_AC52CC2DB95309E1D7A22E71EF4C2938_1597", "sender": "bot", "message_type": "text", "content": "واخا تقولي ليا شنو الوقت اللي يناسبك أكثر في هاد اليومين باش نسجل الطلب ديالك؟", "created_at": "2026-05-28T17:15:54.128662", "media_url": null, "media_mime_type": null}, {"id": 36144, "message_id": "AC440E8C2E71B480F3E0E6ED53C16E8B", "sender": "user", "message_type": "text", "content": "Ghda sbah ghir etini w9t exact", "created_at": "2026-05-28T17:18:23.313442", "media_url": null, "media_mime_type": null}, {"id": 36145, "message_id": "bot_AC440E8C2E71B480F3E0E6ED53C16E8B_5934", "sender": "bot", "message_type": "text", "content": "غدا الجمعة ممكن تجي بين 09:30 و13:00، هاد الوقت اللي العيادة خدامة فيه فالصباح. واش كاين شي ساعة محددة اللي كتعجبك؟ مثلاً 10:00 ولا 11:30؟", "created_at": "2026-05-28T17:18:35.701510", "media_url": null, "media_mime_type": null}]...
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غدا الجمعة ممكن تجي بين 09:30 و13:00، هاد الوقت ال غدا الجمعة ممكن تجي بين 09:30 و13:00، هاد الوقت اللي العيادة خدامة فيه فالصباح. واش كاين شي ساعة محددة اللي كتعجبك؟ مثلاً 10:00 ولا 11:30؟...
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[{"id": 28772, "message_id": " [{"id": 28772, "message_id": "3EB089E35697DDD7089C1D", "sender": "bot", "message_type": "image", "content": "Bonjour BOUALGA MARWA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 14 mai 2026 à 16:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 14 ماي 2026 على الساعة 16:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-13T17:01:10.941231", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8356/download", "media_mime_type": "image/jpeg"}, {"id": 36136, "message_id": "ACE5018E547F918D18BBF3904FCC1847", "sender": "user", "message_type": "text", "content": "Salam eafak bghit rendez-vous mea tbib", "created_at": "2026-05-28T17:13:09.882193", "media_url": null, "media_mime_type": null}, {"id": 36137, "message_id": "bot_ACE5018E547F918D18BBF3904FCC1847_3352", "sender": "bot", "message_type": "text", "content": "مرحبا BOUALGA MARWA 😊 بكل سرور! واش ممكن تقولي ليا شنو نوع العلاج اللي محتاجة بالضبط، وفاش الوقت اللي مناسبك إن شاء الله؟", "created_at": "2026-05-28T17:13:22.235650", "media_url": null, "media_mime_type": null}, {"id": 36138, "message_id": "ACE36C834F9CB7CC30D933527C62C2D9", "sender": "user", "message_type": "text", "content": "Khsni nhyd les bagues", "created_at": "2026-05-28T17:13:56.383581", "media_url": null, "media_mime_type": null}, {"id": 36139, "message_id": "bot_ACE36C834F9CB7CC30D933527C62C2D9_6248", "sender": "bot", "message_type": "text", "content": "شكراً للتوضيح 😊 واش كاين شي نهار أو وقت اللي كيعجبك تجي فيه باش ندوزو لك هاد الخدمة؟", "created_at": "2026-05-28T17:14:08.982136", "media_url": null, "media_mime_type": null}, {"id": 36140, "message_id": "AC52CC2DB95309E1D7A22E71EF4C2938", "sender": "user", "message_type": "text", "content": "Ghda wla tnin Hit aybdaw endi les exams w maghal9ach lw9t t", "created_at": "2026-05-28T17:15:41.443412", "media_url": null, "media_mime_type": null}, {"id": 36141, "message_id": "bot_AC52CC2DB95309E1D7A22E71EF4C2938_6488", "sender": "bot", "message_type": "text", "content": "غدا هو الجمعة 29 ماي، والعيادة خدامة من 09:30 حتى 13:00 ومن 15:00 حتى 19:00.", "created_at": "2026-05-28T17:15:54.007264", "media_url": null, "media_mime_type": null}, {"id": 36142, "message_id": "bot_AC52CC2DB95309E1D7A22E71EF4C2938_5507", "sender": "bot", "message_type": "text", "content": "نهار الاثنين الجاي غيكون 1 يونيو، والعيادة خدامة من 09:30 حتى 18:00.", "created_at": "2026-05-28T17:15:54.071391", "media_url": null, "media_mime_type": null}, {"id": 36143, "message_id": "bot_AC52CC2DB95309E1D7A22E71EF4C2938_1597", "sender": "bot", "message_type": "text", "content": "واخا تقولي ليا شنو الوقت اللي يناسبك أكثر في هاد اليومين باش نسجل الطلب ديالك؟", "created_at": "2026-05-28T17:15:54.128662", "media_url": null, "media_mime_type": null}]...
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غدا هو الجمعة 29 ماي، والعيادة خدامة من 09:30 حتى غدا هو الجمعة 29 ماي، والعيادة خدامة من 09:30 حتى 13:00 ومن 15:00 حتى 19:00. نهار الاثنين الجاي غيكون 1 يونيو، والعيادة خدامة من 09:30 حتى 18:00.
واخا تقولي ليا شنو الوقت اللي يناسبك أكثر في هاد اليومين باش نسجل الطلب ديالك؟...
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[{"id": 28772, "message_id": " [{"id": 28772, "message_id": "3EB089E35697DDD7089C1D", "sender": "bot", "message_type": "image", "content": "Bonjour BOUALGA MARWA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 14 mai 2026 à 16:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 14 ماي 2026 على الساعة 16:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-13T17:01:10.941231", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8356/download", "media_mime_type": "image/jpeg"}, {"id": 36136, "message_id": "ACE5018E547F918D18BBF3904FCC1847", "sender": "user", "message_type": "text", "content": "Salam eafak bghit rendez-vous mea tbib", "created_at": "2026-05-28T17:13:09.882193", "media_url": null, "media_mime_type": null}, {"id": 36137, "message_id": "bot_ACE5018E547F918D18BBF3904FCC1847_3352", "sender": "bot", "message_type": "text", "content": "مرحبا BOUALGA MARWA 😊 بكل سرور! واش ممكن تقولي ليا شنو نوع العلاج اللي محتاجة بالضبط، وفاش الوقت اللي مناسبك إن شاء الله؟", "created_at": "2026-05-28T17:13:22.235650", "media_url": null, "media_mime_type": null}, {"id": 36138, "message_id": "ACE36C834F9CB7CC30D933527C62C2D9", "sender": "user", "message_type": "text", "content": "Khsni nhyd les bagues", "created_at": "2026-05-28T17:13:56.383581", "media_url": null, "media_mime_type": null}, {"id": 36139, "message_id": "bot_ACE36C834F9CB7CC30D933527C62C2D9_6248", "sender": "bot", "message_type": "text", "content": "شكراً للتوضيح 😊 واش كاين شي نهار أو وقت اللي كيعجبك تجي فيه باش ندوزو لك هاد الخدمة؟", "created_at": "2026-05-28T17:14:08.982136", "media_url": null, "media_mime_type": null}]...
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شكراً للتوضيح 😊 واش كاين شي نهار أو وقت اللي كيعجب شكراً للتوضيح 😊 واش كاين شي نهار أو وقت اللي كيعجبك تجي فيه باش ندوزو لك هاد الخدمة؟...
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[{"id": 28772, "message_id": " [{"id": 28772, "message_id": "3EB089E35697DDD7089C1D", "sender": "bot", "message_type": "image", "content": "Bonjour BOUALGA MARWA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 14 mai 2026 à 16:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 14 ماي 2026 على الساعة 16:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-13T17:01:10.941231", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8356/download", "media_mime_type": "image/jpeg"}, {"id": 36136, "message_id": "ACE5018E547F918D18BBF3904FCC1847", "sender": "user", "message_type": "text", "content": "Salam eafak bghit rendez-vous mea tbib", "created_at": "2026-05-28T17:13:09.882193", "media_url": null, "media_mime_type": null}, {"id": 36137, "message_id": "bot_ACE5018E547F918D18BBF3904FCC1847_3352", "sender": "bot", "message_type": "text", "content": "مرحبا BOUALGA MARWA 😊 بكل سرور! واش ممكن تقولي ليا شنو نوع العلاج اللي محتاجة بالضبط، وفاش الوقت اللي مناسبك إن شاء الله؟", "created_at": "2026-05-28T17:13:22.235650", "media_url": null, "media_mime_type": null}]...
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مرحبا BOUALGA MARWA 😊 بكل سرور! واش ممكن تقولي ليا مرحبا BOUALGA MARWA 😊 بكل سرور! واش ممكن تقولي ليا شنو نوع العلاج اللي محتاجة بالضبط، وفاش الوقت اللي مناسبك إن شاء الله؟...
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[{"id": 28776, "message_id": " [{"id": 28776, "message_id": "3EB0F49B14C7AACE798323", "sender": "bot", "message_type": "image", "content": "Bonjour TIKNI AYA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 14 mai 2026 à 17:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 14 ماي 2026 على الساعة 17:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-13T17:01:39.322766", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8359/download", "media_mime_type": "image/jpeg"}, {"id": 33148, "message_id": "3EB09712388D88E0AFE02E", "sender": "bot", "message_type": "image", "content": "Bonjour TIKNI AYA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 21 mai 2026 à 17:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 21 ماي 2026 على الساعة 17:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-20T17:02:42.526669", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9528/download", "media_mime_type": "image/jpeg"}, {"id": 37464, "message_id": "AC7FF36037C9A0AD334DF912C68C4A9A", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم أختي، كي دايرة لاباس عليك؟ هانية؟ الصحة لاباس؟ بغيت نقول ليك الله يسهل عليك إلا كان ممكن تقولي للطبيب أنا ما قدراش نجيب ليه 40 في خطرة، إلا بغا نجيب ليه 20 بين ما يصاوبها ونبقى نعطيكم على.. صافي؟ يلاه حتى تجاوبيني.\n\n**Latin Script:**\n\"السلام عليكم أختي، كي دايرة لاباس عليك؟ هانية؟ الصحة لاباس؟ بغيت نقول ليك الله يسهل عليك إلا كان ممكن تقولي للطبيب أنا ما قدراش نجيب ليه 40 ف خطرة، إلا بغا نجيب ليه 20 بين ما يصاوبها ونبقى نعطيكم على.. صافي؟ يلاه حتى تجاوبيني.\"", "created_at": "2026-06-01T11:23:30.543437", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/10480/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 37466, "message_id": "bot_AC7FF36037C9A0AD334DF912C68C4A9A_7928", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-06-01T11:23:53.179065", "media_url": null, "media_mime_type": null}, {"id": 37479, "message_id": "AC4D7F9E1011D5AE3F3FCB039DD1AAC9", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك كتابة ما ورد في المقطع الصوتي:\n\n\"أهلاً بيكم، آية تقني. \nالاسم الكامل آية تقني.\"", "created_at": "2026-06-01T11:52:56.252503", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/10483/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 37482, "message_id": "bot_AC4D7F9E1011D5AE3F3FCB039DD1AAC9_7958", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-06-01T11:53:14.989536", "media_url": null, "media_mime_type": null}, {"id": 37529, "message_id": "ACA3DB5A323659DC0E2D0870001B9511", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-06-01T12:56:49.779523", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/10496/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 37532, "message_id": "AC67B1A2694635CE16A85217DA43A451", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-06-01T13:09:46.110362", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/10497/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 40638, "message_id": "AC66BB5C1BDA40E3D3F0709B115DE180", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio in Moroccan Darija:\n\n\"السلام عليكم أختي، كي دايرة لاباس عليك؟ هانية؟ الصحة لاباس؟ سيدي ربي اللي تفكرتيني، الله يسهل أمرك، داكشي اللي قلت ليك، أوكي؟\"\n\n**Transliteration (Latin Script):**\n\"Salam oualaikoum khti, ki dayra labas alik? Hania? Shiha labas? Sidi rbi li tfakkartini, lah isahal amrak, dak shi li gelt lik, okay?\"", "created_at": "2026-06-09T06:42:16.006009", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/11285/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 40639, "message_id": "bot_AC66BB5C1BDA40E3D3F0709B115DE180_9578", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، شكرا على كلامك الزوين 😊 إذا كنتي محتاجة شي مساعدة أخرى، أنا هنا رهن الإشارة ديالك.", "created_at": "2026-06-09T06:42:33.610678", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك، شكرا على كلامك الزوين 😊 إذا كنتي مح بارك الله فيك، شكرا على كلامك الزوين 😊 إذا كنتي محتاجة شي مساعدة أخرى، أنا هنا رهن الإشارة ديالك....
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[{"id": 28779, "message_id": " [{"id": 28779, "message_id": "3EB03704502776FECB1F08", "sender": "bot", "message_type": "image", "content": "Bonjour EL OMARI LAILA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 14 mai 2026 à 18:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 14 ماي 2026 على الساعة 18:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-13T17:02:07.025396", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8362/download", "media_mime_type": "image/jpeg"}, {"id": 28868, "message_id": "3EB0883FDCEC294B9480F3", "sender": "bot", "message_type": "image", "content": "Bonjour EL OMARI LAILA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 14 mai 2026 à 16:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 14 ماي 2026 على الساعة 16:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-13T18:30:56.498969", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8396/download", "media_mime_type": "image/jpeg"}, {"id": 28870, "message_id": "AC75815BA90457E3AFC4EEBD1CE54496", "sender": "user", "message_type": "text", "content": "Je confirme 16h30", "created_at": "2026-05-13T18:31:14.709810", "media_url": null, "media_mime_type": null}, {"id": 28871, "message_id": "bot_AC75815BA90457E3AFC4EEBD1CE54496_2705", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Votre présence est notée pour jeudi 14 mai à 16h30 chez Dr DINANI Hicham. À bientôt !", "created_at": "2026-05-13T18:31:25.875151", "media_url": null, "media_mime_type": null}, {"id": 39499, "message_id": "3EB0E095753A1F74505606", "sender": "bot", "message_type": "image", "content": "Bonjour ELOMARI LEILA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le samedi 06 juin 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم السبت 6 يونيو 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-05T17:04:04.524985", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/10995/download", "media_mime_type": "image/jpeg"}, {"id": 42193, "message_id": "3EB0A37B427C8EAB893AD9", "sender": "bot", "message_type": "image", "content": "Bonjour ELOMARI LEILA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 12 juin 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 12 يونيو 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-11T17:05:47.152725", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/11685/download", "media_mime_type": "image/jpeg"}, {"id": 42534, "message_id": "3EB0C29125E2C91F4E53DC", "sender": "bot", "message_type": "image", "content": "Bonjour KHOUYI ALI AHMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le samedi 13 juin 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم السبت 13 يونيو 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-12T17:04:34.213777", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/11785/download", "media_mime_type": "image/jpeg"}, {"id": 42565, "message_id": "AC37F0A01CABBA43364DFE868C0CE4C9", "sender": "user", "message_type": "text", "content": "Je confirme", "created_at": "2026-06-12T17:32:48.063396", "media_url": null, "media_mime_type": null}, {"id": 42566, "message_id": "bot_AC37F0A01CABBA43364DFE868C0CE4C9_2456", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 \nVotre rendez-vous est bien noté. \nAu plaisir de vous accueillir !", "created_at": "2026-06-12T17:32:59.709536", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation 😊
Votre rendez-vou Merci pour votre confirmation 😊
Votre rendez-vous est bien noté.
Au plaisir de vous accueillir !...
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[{"id": 28782, "message_id": " [{"id": 28782, "message_id": "3EB016FC6A0DDE0E49BECE", "sender": "bot", "message_type": "image", "content": "Bonjour ETTOUHAMI MOHAMED KARIM\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 14 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 14 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-13T17:02:43.286345", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8365/download", "media_mime_type": "image/jpeg"}, {"id": 28804, "message_id": "ACC0F0B68A0B13FF32DA88F64306E436", "sender": "user", "message_type": "text", "content": "Bien reçu ,merci beaucoup", "created_at": "2026-05-13T17:10:48.972887", "media_url": null, "media_mime_type": null}, {"id": 28805, "message_id": "bot_ACC0F0B68A0B13FF32DA88F64306E436_3954", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Si jamais vous avez une question ou besoin d’aide, je suis là. Bonne journée à vous !", "created_at": "2026-05-13T17:11:00.342163", "media_url": null, "media_mime_type": null}, {"id": 33151, "message_id": "3EB021E9781AF3F18FA080", "sender": "bot", "message_type": "image", "content": "Bonjour ETTOUHAMI MOHAMED KARIM\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 21 mai 2026 à 18:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 21 ماي 2026 على الساعة 18:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-20T17:03:10.474038", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9531/download", "media_mime_type": "image/jpeg"}, {"id": 33300, "message_id": "ACE916FB631D744D32FC0A85300FAAA7", "sender": "user", "message_type": "text", "content": "Bien reçu merci beaucoup", "created_at": "2026-05-20T20:46:03.744830", "media_url": null, "media_mime_type": null}, {"id": 33301, "message_id": "bot_ACE916FB631D744D32FC0A85300FAAA7_7925", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 N’hésitez pas si vous avez besoin d’autre chose. Bonne journée !", "created_at": "2026-05-20T20:46:16.225030", "media_url": null, "media_mime_type": null}, {"id": 38515, "message_id": "3EB07E8B461E41AADF05CE", "sender": "bot", "message_type": "text", "content": "Bonjour ETTOUHAMI MOHAMED KARIM\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 04 juin 2026 à 18:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 4 يونيو 2026 على الساعة 18:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-03T17:03:34.610038", "media_url": null, "media_mime_type": null}, {"id": 38538, "message_id": "ACE3E2F3F9B4CD1D148292AB919B0141", "sender": "user", "message_type": "text", "content": "Bien reçu je serai inchaalah à l'heure merci beaucoup", "created_at": "2026-06-03T17:41:40.882605", "media_url": null, "media_mime_type": null}, {"id": 38539, "message_id": "bot_ACE3E2F3F9B4CD1D148292AB919B0141_441", "sender": "bot", "message_type": "text", "content": "Merci à vous ! On vous attend jeudi 4 juin à 18h إن شاء الله. Si besoin, je reste à votre disposition. Bonne journée !", "created_at": "2026-06-03T17:41:53.201428", "media_url": null, "media_mime_type": null}, {"id": 41501, "message_id": "3EB00D8E0950FD302DCECA", "sender": "bot", "message_type": "image", "content": "Bonjour ETTOUHAMI MOHAMED KARIM\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 11 juin 2026 à 18:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 11 يونيو 2026 على الساعة 18:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-10T17:04:48.483554", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/11527/download", "media_mime_type": "image/jpeg"}, {"id": 41645, "message_id": "AC4659045F243C825BC440FD72CCFEB5", "sender": "user", "message_type": "text", "content": "Bien reçu, merci beaucoup", "created_at": "2026-06-10T18:47:04.838392", "media_url": null, "media_mime_type": null}, {"id": 41646, "message_id": "bot_AC4659045F243C825BC440FD72CCFEB5_721", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟", "created_at": "2026-06-10T18:47:16.237942", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاون العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟...
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[{"id": 28788, "message_id": " [{"id": 28788, "message_id": "3EB0D3BBFF75E1778DBA4E", "sender": "bot", "message_type": "image", "content": "Bonjour DAIYIME LOUBNA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 14 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 14 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-13T17:03:48.899818", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8371/download", "media_mime_type": "image/jpeg"}, {"id": 28793, "message_id": "AC005362E706BE333793EDF71EB8C122", "sender": "user", "message_type": "text", "content": "Merciii", "created_at": "2026-05-13T17:05:39.540193", "media_url": null, "media_mime_type": null}, {"id": 28794, "message_id": "bot_AC005362E706BE333793EDF71EB8C122_9076", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas à me le dire !", "created_at": "2026-05-13T17:05:55.643776", "media_url": null, "media_mime_type": null}, {"id": 28795, "message_id": "AC7172AFC115C4BAA2063C34442FE43A", "sender": "user", "message_type": "text", "content": "Vous êtes ouvert a partir de quelle heure stp?", "created_at": "2026-05-13T17:05:56.796843", "media_url": null, "media_mime_type": null}, {"id": 28796, "message_id": "AC5ADD9FC5D33D172578F0C545C29FB2", "sender": "user", "message_type": "text", "content": "Et c'est quoi le prix de la visite?", "created_at": "2026-05-13T17:06:07.764593", "media_url": null, "media_mime_type": null}, {"id": 28797, "message_id": "bot_AC5ADD9FC5D33D172578F0C545C29FB2_6847", "sender": "bot", "message_type": "text", "content": "Le tarif dépend de votre cas 😊 Pouvez-vous me donner votre nom complet pour que l'équipe vous recontacte avec tous les détails ?\n\nPour répondre à votre première question : le cabinet ouvre à 09h30 le jeudi matin.", "created_at": "2026-05-13T17:06:43.520337", "media_url": null, "media_mime_type": null}, {"id": 28798, "message_id": "AC90C5E08CBA57834C1D537667B1358B", "sender": "user", "message_type": "text", "content": "<reply_to>Le tarif dépend de votre cas 😊 Pouvez-vous me donner votre nom complet pour que l'équipe vous recontacte avec tous les détails ?</reply_to> Pas de soucis je passerai demain en tout cas", "created_at": "2026-05-13T17:07:41.732773", "media_url": null, "media_mime_type": null}, {"id": 28799, "message_id": "AC67A4D14BA7B91715F33EB4065A5429", "sender": "user", "message_type": "text", "content": "Merci sinn", "created_at": "2026-05-13T17:07:49.070217", "media_url": null, "media_mime_type": null}, {"id": 28800, "message_id": "bot_AC67A4D14BA7B91715F33EB4065A5429_6168", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Votre rendez-vous est bien noté pour demain matin, selon l’ordre d’arrivée. Si vous avez besoin d’autre chose, n’hésitez pas à demander 😊", "created_at": "2026-05-13T17:08:00.151326", "media_url": null, "media_mime_type": null}, {"id": 33800, "message_id": "AC3F73BC5C1EFE1FFB7496E2D5B8BDCA", "sender": "user", "message_type": "text", "content": "Bonjour j'ai essayé de vous appeler mais sans réponse", "created_at": "2026-05-22T08:48:42.661314", "media_url": null, "media_mime_type": null}, {"id": 33801, "message_id": "bot_AC3F73BC5C1EFE1FFB7496E2D5B8BDCA_315", "sender": "bot", "message_type": "text", "content": "Je ne suis qu'un assistant virtuel, et nous avons déjà transmis votre demande à l’équipe. Si c’est urgent, vous pouvez les joindre directement au : 05 37 86 02 03.", "created_at": "2026-05-22T08:48:55.502503", "media_url": null, "media_mime_type": null}]...
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Je ne suis qu'un assistant virtuel, et nous av Je ne suis qu'un assistant virtuel, et nous avons déjà transmis votre demande à l’équipe. Si c’est urgent, vous pouvez les joindre directement au : 05 37 86 02 03....
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[{"id": 28788, "message_id": " [{"id": 28788, "message_id": "3EB0D3BBFF75E1778DBA4E", "sender": "bot", "message_type": "image", "content": "Bonjour DAIYIME LOUBNA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 14 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 14 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-13T17:03:48.899818", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8371/download", "media_mime_type": "image/jpeg"}, {"id": 28793, "message_id": "AC005362E706BE333793EDF71EB8C122", "sender": "user", "message_type": "text", "content": "Merciii", "created_at": "2026-05-13T17:05:39.540193", "media_url": null, "media_mime_type": null}, {"id": 28794, "message_id": "bot_AC005362E706BE333793EDF71EB8C122_9076", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas à me le dire !", "created_at": "2026-05-13T17:05:55.643776", "media_url": null, "media_mime_type": null}, {"id": 28795, "message_id": "AC7172AFC115C4BAA2063C34442FE43A", "sender": "user", "message_type": "text", "content": "Vous êtes ouvert a partir de quelle heure stp?", "created_at": "2026-05-13T17:05:56.796843", "media_url": null, "media_mime_type": null}, {"id": 28796, "message_id": "AC5ADD9FC5D33D172578F0C545C29FB2", "sender": "user", "message_type": "text", "content": "Et c'est quoi le prix de la visite?", "created_at": "2026-05-13T17:06:07.764593", "media_url": null, "media_mime_type": null}, {"id": 28797, "message_id": "bot_AC5ADD9FC5D33D172578F0C545C29FB2_6847", "sender": "bot", "message_type": "text", "content": "Le tarif dépend de votre cas 😊 Pouvez-vous me donner votre nom complet pour que l'équipe vous recontacte avec tous les détails ?\n\nPour répondre à votre première question : le cabinet ouvre à 09h30 le jeudi matin.", "created_at": "2026-05-13T17:06:43.520337", "media_url": null, "media_mime_type": null}, {"id": 28798, "message_id": "AC90C5E08CBA57834C1D537667B1358B", "sender": "user", "message_type": "text", "content": "<reply_to>Le tarif dépend de votre cas 😊 Pouvez-vous me donner votre nom complet pour que l'équipe vous recontacte avec tous les détails ?</reply_to> Pas de soucis je passerai demain en tout cas", "created_at": "2026-05-13T17:07:41.732773", "media_url": null, "media_mime_type": null}, {"id": 28799, "message_id": "AC67A4D14BA7B91715F33EB4065A5429", "sender": "user", "message_type": "text", "content": "Merci sinn", "created_at": "2026-05-13T17:07:49.070217", "media_url": null, "media_mime_type": null}, {"id": 28800, "message_id": "bot_AC67A4D14BA7B91715F33EB4065A5429_6168", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Votre rendez-vous est bien noté pour demain matin, selon l’ordre d’arrivée. Si vous avez besoin d’autre chose, n’hésitez pas à demander 😊", "created_at": "2026-05-13T17:08:00.151326", "media_url": null, "media_mime_type": null}]...
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Avec plaisir ! Votre rendez-vous est bien noté pou Avec plaisir ! Votre rendez-vous est bien noté pour demain matin, selon l’ordre d’arrivée. Si vous avez besoin d’autre chose, n’hésitez pas à demander 😊...
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[{"id": 28788, "message_id": " [{"id": 28788, "message_id": "3EB0D3BBFF75E1778DBA4E", "sender": "bot", "message_type": "image", "content": "Bonjour DAIYIME LOUBNA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 14 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 14 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-13T17:03:48.899818", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8371/download", "media_mime_type": "image/jpeg"}, {"id": 28793, "message_id": "AC005362E706BE333793EDF71EB8C122", "sender": "user", "message_type": "text", "content": "Merciii", "created_at": "2026-05-13T17:05:39.540193", "media_url": null, "media_mime_type": null}, {"id": 28794, "message_id": "bot_AC005362E706BE333793EDF71EB8C122_9076", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas à me le dire !", "created_at": "2026-05-13T17:05:55.643776", "media_url": null, "media_mime_type": null}, {"id": 28795, "message_id": "AC7172AFC115C4BAA2063C34442FE43A", "sender": "user", "message_type": "text", "content": "Vous êtes ouvert a partir de quelle heure stp?", "created_at": "2026-05-13T17:05:56.796843", "media_url": null, "media_mime_type": null}, {"id": 28796, "message_id": "AC5ADD9FC5D33D172578F0C545C29FB2", "sender": "user", "message_type": "text", "content": "Et c'est quoi le prix de la visite?", "created_at": "2026-05-13T17:06:07.764593", "media_url": null, "media_mime_type": null}, {"id": 28797, "message_id": "bot_AC5ADD9FC5D33D172578F0C545C29FB2_6847", "sender": "bot", "message_type": "text", "content": "Le tarif dépend de votre cas 😊 Pouvez-vous me donner votre nom complet pour que l'équipe vous recontacte avec tous les détails ?\n\nPour répondre à votre première question : le cabinet ouvre à 09h30 le jeudi matin.", "created_at": "2026-05-13T17:06:43.520337", "media_url": null, "media_mime_type": null}]...
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Le tarif dépend de votre cas 😊 Pouvez-vous me donn Le tarif dépend de votre cas 😊 Pouvez-vous me donner votre nom complet pour que l'équipe vous recontacte avec tous les détails ?
Pour répondre à votre première question : le cabinet ouvre à 09h30 le jeudi matin....
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[{"id": 28788, "message_id": " [{"id": 28788, "message_id": "3EB0D3BBFF75E1778DBA4E", "sender": "bot", "message_type": "image", "content": "Bonjour DAIYIME LOUBNA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 14 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 14 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-13T17:03:48.899818", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8371/download", "media_mime_type": "image/jpeg"}, {"id": 28793, "message_id": "AC005362E706BE333793EDF71EB8C122", "sender": "user", "message_type": "text", "content": "Merciii", "created_at": "2026-05-13T17:05:39.540193", "media_url": null, "media_mime_type": null}, {"id": 28794, "message_id": "bot_AC005362E706BE333793EDF71EB8C122_9076", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas à me le dire !", "created_at": "2026-05-13T17:05:55.643776", "media_url": null, "media_mime_type": null}]...
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Avec plaisir 😊 Si vous avez besoin de quelque chos Avec plaisir 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas à me le dire !...
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[{"id": 28793, "message_id": " [{"id": 28793, "message_id": "AC005362E706BE333793EDF71EB8C122", "sender": "user", "message_type": "text", "content": "Merciii", "created_at": "2026-05-13T17:05:39.540193", "media_url": null, "media_mime_type": null}, {"id": 28794, "message_id": "bot_AC005362E706BE333793EDF71EB8C122_9076", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas à me le dire !", "created_at": "2026-05-13T17:05:55.643776", "media_url": null, "media_mime_type": null}, {"id": 28795, "message_id": "AC7172AFC115C4BAA2063C34442FE43A", "sender": "user", "message_type": "text", "content": "Vous êtes ouvert a partir de quelle heure stp?", "created_at": "2026-05-13T17:05:56.796843", "media_url": null, "media_mime_type": null}, {"id": 28796, "message_id": "AC5ADD9FC5D33D172578F0C545C29FB2", "sender": "user", "message_type": "text", "content": "Et c'est quoi le prix de la visite?", "created_at": "2026-05-13T17:06:07.764593", "media_url": null, "media_mime_type": null}, {"id": 28797, "message_id": "bot_AC5ADD9FC5D33D172578F0C545C29FB2_6847", "sender": "bot", "message_type": "text", "content": "Le tarif dépend de votre cas 😊 Pouvez-vous me donner votre nom complet pour que l'équipe vous recontacte avec tous les détails ?\n\nPour répondre à votre première question : le cabinet ouvre à 09h30 le jeudi matin.", "created_at": "2026-05-13T17:06:43.520337", "media_url": null, "media_mime_type": null}, {"id": 28798, "message_id": "AC90C5E08CBA57834C1D537667B1358B", "sender": "user", "message_type": "text", "content": "<reply_to>Le tarif dépend de votre cas 😊 Pouvez-vous me donner votre nom complet pour que l'équipe vous recontacte avec tous les détails ?</reply_to> Pas de soucis je passerai demain en tout cas", "created_at": "2026-05-13T17:07:41.732773", "media_url": null, "media_mime_type": null}, {"id": 28799, "message_id": "AC67A4D14BA7B91715F33EB4065A5429", "sender": "user", "message_type": "text", "content": "Merci sinn", "created_at": "2026-05-13T17:07:49.070217", "media_url": null, "media_mime_type": null}, {"id": 28800, "message_id": "bot_AC67A4D14BA7B91715F33EB4065A5429_6168", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Votre rendez-vous est bien noté pour demain matin, selon l’ordre d’arrivée. Si vous avez besoin d’autre chose, n’hésitez pas à demander 😊", "created_at": "2026-05-13T17:08:00.151326", "media_url": null, "media_mime_type": null}, {"id": 33800, "message_id": "AC3F73BC5C1EFE1FFB7496E2D5B8BDCA", "sender": "user", "message_type": "text", "content": "Bonjour j'ai essayé de vous appeler mais sans réponse", "created_at": "2026-05-22T08:48:42.661314", "media_url": null, "media_mime_type": null}, {"id": 33801, "message_id": "bot_AC3F73BC5C1EFE1FFB7496E2D5B8BDCA_315", "sender": "bot", "message_type": "text", "content": "Je ne suis qu'un assistant virtuel, et nous avons déjà transmis votre demande à l’équipe. Si c’est urgent, vous pouvez les joindre directement au : 05 37 86 02 03.", "created_at": "2026-05-22T08:48:55.502503", "media_url": null, "media_mime_type": null}, {"id": 33802, "message_id": "ACB9149AB93E65DE736303E1C54B31BF", "sender": "user", "message_type": "text", "content": "Je voudrais savoir pour le prix d'extraction de la dent de sagesse svp", "created_at": "2026-05-22T08:48:59.847168", "media_url": null, "media_mime_type": null}, {"id": 33803, "message_id": "bot_ACB9149AB93E65DE736303E1C54B31BF_1638", "sender": "bot", "message_type": "text", "content": "Le tarif pour l’extraction d’une dent de sagesse dépend de votre situation clinique, car chaque cas est différent 😊 Pouvez-vous me donner votre nom complet pour que l’équipe vous recontacte avec tous les détails ?", "created_at": "2026-05-22T08:49:27.827755", "media_url": null, "media_mime_type": null}]...
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Le tarif pour l’extraction d’une dent de sagesse d Le tarif pour l’extraction d’une dent de sagesse dépend de votre situation clinique, car chaque cas est différent 😊 Pouvez-vous me donner votre nom complet pour que l’équipe vous recontacte avec tous les détails ?...
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[{"id": 28797, "message_id": " [{"id": 28797, "message_id": "bot_AC5ADD9FC5D33D172578F0C545C29FB2_6847", "sender": "bot", "message_type": "text", "content": "Le tarif dépend de votre cas 😊 Pouvez-vous me donner votre nom complet pour que l'équipe vous recontacte avec tous les détails ?\n\nPour répondre à votre première question : le cabinet ouvre à 09h30 le jeudi matin.", "created_at": "2026-05-13T17:06:43.520337", "media_url": null, "media_mime_type": null}, {"id": 28798, "message_id": "AC90C5E08CBA57834C1D537667B1358B", "sender": "user", "message_type": "text", "content": "<reply_to>Le tarif dépend de votre cas 😊 Pouvez-vous me donner votre nom complet pour que l'équipe vous recontacte avec tous les détails ?</reply_to> Pas de soucis je passerai demain en tout cas", "created_at": "2026-05-13T17:07:41.732773", "media_url": null, "media_mime_type": null}, {"id": 28799, "message_id": "AC67A4D14BA7B91715F33EB4065A5429", "sender": "user", "message_type": "text", "content": "Merci sinn", "created_at": "2026-05-13T17:07:49.070217", "media_url": null, "media_mime_type": null}, {"id": 28800, "message_id": "bot_AC67A4D14BA7B91715F33EB4065A5429_6168", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Votre rendez-vous est bien noté pour demain matin, selon l’ordre d’arrivée. Si vous avez besoin d’autre chose, n’hésitez pas à demander 😊", "created_at": "2026-05-13T17:08:00.151326", "media_url": null, "media_mime_type": null}, {"id": 33800, "message_id": "AC3F73BC5C1EFE1FFB7496E2D5B8BDCA", "sender": "user", "message_type": "text", "content": "Bonjour j'ai essayé de vous appeler mais sans réponse", "created_at": "2026-05-22T08:48:42.661314", "media_url": null, "media_mime_type": null}, {"id": 33801, "message_id": "bot_AC3F73BC5C1EFE1FFB7496E2D5B8BDCA_315", "sender": "bot", "message_type": "text", "content": "Je ne suis qu'un assistant virtuel, et nous avons déjà transmis votre demande à l’équipe. Si c’est urgent, vous pouvez les joindre directement au : 05 37 86 02 03.", "created_at": "2026-05-22T08:48:55.502503", "media_url": null, "media_mime_type": null}, {"id": 33802, "message_id": "ACB9149AB93E65DE736303E1C54B31BF", "sender": "user", "message_type": "text", "content": "Je voudrais savoir pour le prix d'extraction de la dent de sagesse svp", "created_at": "2026-05-22T08:48:59.847168", "media_url": null, "media_mime_type": null}, {"id": 33803, "message_id": "bot_ACB9149AB93E65DE736303E1C54B31BF_1638", "sender": "bot", "message_type": "text", "content": "Le tarif pour l’extraction d’une dent de sagesse dépend de votre situation clinique, car chaque cas est différent 😊 Pouvez-vous me donner votre nom complet pour que l’équipe vous recontacte avec tous les détails ?", "created_at": "2026-05-22T08:49:27.827755", "media_url": null, "media_mime_type": null}, {"id": 34978, "message_id": "3EB070B1EBC11CA6656675", "sender": "bot", "message_type": "image", "content": "Bonjour DAMIYINE LOUBNA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 25 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 25 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-24T17:03:43.113549", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9912/download", "media_mime_type": "image/jpeg"}, {"id": 34990, "message_id": "ACE5C05DEC55B3A902213DCF4BAB7D58", "sender": "user", "message_type": "text", "content": "Non j'ai annulé le rdv par tel", "created_at": "2026-05-24T17:09:46.249331", "media_url": null, "media_mime_type": null}, {"id": 34991, "message_id": "ACF295E0F4AB18B835664BB0F54F244B", "sender": "user", "message_type": "text", "content": "Et j'ai déjà parlé avec l'assistante", "created_at": "2026-05-24T17:09:53.288845", "media_url": null, "media_mime_type": null}, {"id": 34993, "message_id": "bot_ACF295E0F4AB18B835664BB0F54F244B_8062", "sender": "bot", "message_type": "text", "content": "Merci pour la précision. Notre équipe va être informée de l’annulation et vous recontactera très bientôt إن شاء الله 🙏🏻", "created_at": "2026-05-24T17:10:09.274046", "media_url": null, "media_mime_type": null}]...
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Merci pour la précision. Notre équipe va être info Merci pour la précision. Notre équipe va être informée de l’annulation et vous recontactera très bientôt إن شاء الله 🙏🏻...
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[{"id": 28829, "message_id": " [{"id": 28829, "message_id": "meta_495384013668010_wamid.HBgLMzE2MTI5NjQwMjcVAgASGBQzQTc0RTI4NzFBQ0U2NjBFODk1MQA=", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-13T17:39:20.979503", "media_url": null, "media_mime_type": null}, {"id": 28830, "message_id": "meta_echo_495384013668010_wamid.HBgLMzE2MTI5NjQwMjcVAgARGCBBNThCNkQyN0RBNEVGNjE3MURBMDMzOEM3RTBEODRCNAA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T17:39:21.689562", "media_url": null, "media_mime_type": null}, {"id": 28831, "message_id": "bot_meta_495384013668010_wamid.HBgLMzE2MTI5NjQwMjcVAgASGBQzQTc0RTI4NzFBQ0U2NjBFODk1MQA=_6719", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-13T17:39:32.660278", "media_url": null, "media_mime_type": null}, {"id": 28832, "message_id": "meta_495384013668010_wamid.HBgLMzE2MTI5NjQwMjcVAgASGBQzQTY3RkQ4NEJFMUJEREM4M0EwNwA=", "sender": "user", "message_type": "text", "content": "Slm 1 month ago i had a apointment for a root channel but something ells came true so i didint had my second one but now the white filling comes out", "created_at": "2026-05-13T17:40:13.045184", "media_url": null, "media_mime_type": null}, {"id": 28833, "message_id": "bot_meta_495384013668010_wamid.HBgLMzE2MTI5NjQwMjcVAgASGBQzQTY3RkQ4NEJFMUJEREM4M0EwNwA=_6086", "sender": "bot", "message_type": "text", "content": "سلام مرحبا! الصراحة أنا غير مجرد مساعد آلي (روبو)، ماشي المساعدة الحقيقية. إلا بغيتي، صيفطي لي غير السمية ديالك وأنا غادي نوصل ليها الرسالة ديالك دابا باش تعاود تواصل معاك إن شاء الله 🙏🏻", "created_at": "2026-05-13T17:40:24.986314", "media_url": null, "media_mime_type": null}]...
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سلام مرحبا! الصراحة أنا غير مجرد مساعد آلي (روبو)، سلام مرحبا! الصراحة أنا غير مجرد مساعد آلي (روبو)، ماشي المساعدة الحقيقية. إلا بغيتي، صيفطي لي غير السمية ديالك وأنا غادي نوصل ليها الرسالة ديالك دابا باش تعاود تواصل معاك إن شاء الله 🙏🏻...
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[{"id": 28829, "message_id": " [{"id": 28829, "message_id": "meta_495384013668010_wamid.HBgLMzE2MTI5NjQwMjcVAgASGBQzQTc0RTI4NzFBQ0U2NjBFODk1MQA=", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-13T17:39:20.979503", "media_url": null, "media_mime_type": null}, {"id": 28830, "message_id": "meta_echo_495384013668010_wamid.HBgLMzE2MTI5NjQwMjcVAgARGCBBNThCNkQyN0RBNEVGNjE3MURBMDMzOEM3RTBEODRCNAA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T17:39:21.689562", "media_url": null, "media_mime_type": null}, {"id": 28831, "message_id": "bot_meta_495384013668010_wamid.HBgLMzE2MTI5NjQwMjcVAgASGBQzQTc0RTI4NzFBQ0U2NjBFODk1MQA=_6719", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-13T17:39:32.660278", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 28840, "message_id": " [{"id": 28840, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUM4NEQ1QjQ3ODg4NENEQzA3MjAzRTg2NkFEQjVENkEA", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-13T18:03:30.860700", "media_url": null, "media_mime_type": null}, {"id": 28841, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAERggQTUzNjk5MTAyMDE5ODIzM0M0OUVGNENGODM1MTNCRUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T18:03:33.478068", "media_url": null, "media_mime_type": null}, {"id": 28843, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUM4NEQ1QjQ3ODg4NENEQzA3MjAzRTg2NkFEQjVENkEA_6031", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-13T18:03:43.821532", "media_url": null, "media_mime_type": null}, {"id": 28880, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUMwNDc2QkFCMTA3QTFGQjI0NEYwREVDRkMwQTVBOTcA", "sender": "user", "message_type": "image", "content": "Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a piece of lined paper with blue handwritten text. The handwriting is somewhat cursive and slanted, and there is a visible central crease across the paper. The text appears to be a note or prescription, written in French. The paper itself is otherwise blank, with no printed matter, logos, or stamps visible.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"S.V.P\",\n \"B. panoramique\",\n \"De l’aire\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"This is a simple handwritten note or prescription with no unusual features or data concerns visible.\"\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n\nUser message context: اشحال التمن", "created_at": "2026-05-13T19:33:13.326489", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8399/download", "media_mime_type": "image/jpeg"}, {"id": 28881, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUMwNDc2QkFCMTA3QTFGQjI0NEYwREVDRkMwQTVBOTcA_6731", "sender": "bot", "message_type": "text", "content": "الثمن ديال radio panoramique هو 200DH 😊 واش بغيتو شي موعد؟", "created_at": "2026-05-13T19:33:39.103748", "media_url": null, "media_mime_type": null}, {"id": 28884, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUNGOUMxODJCOUU2OTMyMUJGNTk2OTdFQzZFMzhFMTIA", "sender": "user", "message_type": "text", "content": "اللي اخدت منه الرقم قالي من 150 dh والطبيب قالي علي اسم معمل اخر ب150dh أيضآ", "created_at": "2026-05-13T19:52:00.475139", "media_url": null, "media_mime_type": null}, {"id": 28885, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUNGOUMxODJCOUU2OTMyMUJGNTk2OTdFQzZFMzhFMTIA_1051", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-05-13T19:52:12.484323", "media_url": null, "media_mime_type": null}, {"id": 28886, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUM3Qzg3OEU1MkIyNzQ4MTIyRTY2RkVDNzI2NkZEQ0YA", "sender": "user", "message_type": "text", "content": "انا حابب اتعامل معاكم لكن التمن هوا عالي شويه عن المعامل الاخري واتمني تنقصولي التمن شويه وبعدها خاصني موعد من الساعه 18:30", "created_at": "2026-05-13T19:55:09.853228", "media_url": null, "media_mime_type": null}, {"id": 28887, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUM5Q0Q0NDMyNDdDMTcyRjQ4NTc2QkQ4NEI5QkEwMTMA", "sender": "user", "message_type": "text", "content": "وشكرآ بالذاف", "created_at": "2026-05-13T19:55:18.113327", "media_url": null, "media_mime_type": null}, {"id": 28894, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUM5Q0Q0NDMyNDdDMTcyRjQ4NTc2QkQ4NEI5QkEwMTMA_196", "sender": "bot", "message_type": "text", "content": "شكراً على تفهمك وثقتك فينا 😊 وصلنا طلبك بخصوص تخفيض الثمن وموعد ابتداءً من 18:30، والفريق غادي يتواصل معاك مباشرة باش يناقشو معاك التفاصيل ويأكدو الموعد إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-05-13T19:55:32.251348", "media_url": null, "media_mime_type": null}]...
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شكراً على تفهمك وثقتك فينا 😊 وصلنا طلبك بخصوص تخفي شكراً على تفهمك وثقتك فينا 😊 وصلنا طلبك بخصوص تخفيض الثمن وموعد ابتداءً من 18:30، والفريق غادي يتواصل معاك مباشرة باش يناقشو معاك التفاصيل ويأكدو الموعد إن شاء الله.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 28840, "message_id": " [{"id": 28840, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUM4NEQ1QjQ3ODg4NENEQzA3MjAzRTg2NkFEQjVENkEA", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-13T18:03:30.860700", "media_url": null, "media_mime_type": null}, {"id": 28841, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAERggQTUzNjk5MTAyMDE5ODIzM0M0OUVGNENGODM1MTNCRUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T18:03:33.478068", "media_url": null, "media_mime_type": null}, {"id": 28843, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUM4NEQ1QjQ3ODg4NENEQzA3MjAzRTg2NkFEQjVENkEA_6031", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-13T18:03:43.821532", "media_url": null, "media_mime_type": null}, {"id": 28880, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUMwNDc2QkFCMTA3QTFGQjI0NEYwREVDRkMwQTVBOTcA", "sender": "user", "message_type": "image", "content": "Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a piece of lined paper with blue handwritten text. The handwriting is somewhat cursive and slanted, and there is a visible central crease across the paper. The text appears to be a note or prescription, written in French. The paper itself is otherwise blank, with no printed matter, logos, or stamps visible.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"S.V.P\",\n \"B. panoramique\",\n \"De l’aire\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"This is a simple handwritten note or prescription with no unusual features or data concerns visible.\"\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n\nUser message context: اشحال التمن", "created_at": "2026-05-13T19:33:13.326489", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8399/download", "media_mime_type": "image/jpeg"}, {"id": 28881, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUMwNDc2QkFCMTA3QTFGQjI0NEYwREVDRkMwQTVBOTcA_6731", "sender": "bot", "message_type": "text", "content": "الثمن ديال radio panoramique هو 200DH 😊 واش بغيتو شي موعد؟", "created_at": "2026-05-13T19:33:39.103748", "media_url": null, "media_mime_type": null}, {"id": 28884, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUNGOUMxODJCOUU2OTMyMUJGNTk2OTdFQzZFMzhFMTIA", "sender": "user", "message_type": "text", "content": "اللي اخدت منه الرقم قالي من 150 dh والطبيب قالي علي اسم معمل اخر ب150dh أيضآ", "created_at": "2026-05-13T19:52:00.475139", "media_url": null, "media_mime_type": null}, {"id": 28885, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUNGOUMxODJCOUU2OTMyMUJGNTk2OTdFQzZFMzhFMTIA_1051", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-05-13T19:52:12.484323", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراي فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻...
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[{"id": 28840, "message_id": " [{"id": 28840, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUM4NEQ1QjQ3ODg4NENEQzA3MjAzRTg2NkFEQjVENkEA", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-13T18:03:30.860700", "media_url": null, "media_mime_type": null}, {"id": 28841, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAERggQTUzNjk5MTAyMDE5ODIzM0M0OUVGNENGODM1MTNCRUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T18:03:33.478068", "media_url": null, "media_mime_type": null}, {"id": 28843, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUM4NEQ1QjQ3ODg4NENEQzA3MjAzRTg2NkFEQjVENkEA_6031", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-13T18:03:43.821532", "media_url": null, "media_mime_type": null}, {"id": 28880, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUMwNDc2QkFCMTA3QTFGQjI0NEYwREVDRkMwQTVBOTcA", "sender": "user", "message_type": "image", "content": "Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a piece of lined paper with blue handwritten text. The handwriting is somewhat cursive and slanted, and there is a visible central crease across the paper. The text appears to be a note or prescription, written in French. The paper itself is otherwise blank, with no printed matter, logos, or stamps visible.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"S.V.P\",\n \"B. panoramique\",\n \"De l’aire\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"This is a simple handwritten note or prescription with no unusual features or data concerns visible.\"\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n\nUser message context: اشحال التمن", "created_at": "2026-05-13T19:33:13.326489", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8399/download", "media_mime_type": "image/jpeg"}, {"id": 28881, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUMwNDc2QkFCMTA3QTFGQjI0NEYwREVDRkMwQTVBOTcA_6731", "sender": "bot", "message_type": "text", "content": "الثمن ديال radio panoramique هو 200DH 😊 واش بغيتو شي موعد؟", "created_at": "2026-05-13T19:33:39.103748", "media_url": null, "media_mime_type": null}]...
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الثمن ديال radio panoramique هو 200DH 😊 واش بغيتو الثمن ديال radio panoramique هو 200DH 😊 واش بغيتو شي موعد؟...
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[{"id": 28840, "message_id": " [{"id": 28840, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUM4NEQ1QjQ3ODg4NENEQzA3MjAzRTg2NkFEQjVENkEA", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-13T18:03:30.860700", "media_url": null, "media_mime_type": null}, {"id": 28841, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAERggQTUzNjk5MTAyMDE5ODIzM0M0OUVGNENGODM1MTNCRUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T18:03:33.478068", "media_url": null, "media_mime_type": null}, {"id": 28843, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjY1OTI5NDMwFQIAEhggQUM4NEQ1QjQ3ODg4NENEQzA3MjAzRTg2NkFEQjVENkEA_6031", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-13T18:03:43.821532", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 28845, "message_id": " [{"id": 28845, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQUI5NTdEQ0YwRDcxRkNFN0M5NwA=", "sender": "user", "message_type": "text", "content": "Bonjour,\n\nÀ combien s’élève le prix pour un blanchiment dentaire à votre cabinet ?", "created_at": "2026-05-13T18:08:02.737794", "media_url": null, "media_mime_type": null}, {"id": 28846, "message_id": "meta_echo_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgARGCBBNTZBNTUzMzYwMDk1QTY3MTUyNDYzQzBFMUEwMEZEQQA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T18:08:04.530684", "media_url": null, "media_mime_type": null}, {"id": 28847, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQUI5NTdEQ0YwRDcxRkNFN0M5NwA=_3557", "sender": "bot", "message_type": "text", "content": "Le tarif du blanchiment dentaire dépend de votre situation après évaluation 😊 Souhaitez-vous prendre un rendez-vous pour une consultation (200DH) afin que Dr Haitham Boutaib puisse vous donner tous les détails adaptés à votre cas ?", "created_at": "2026-05-13T18:08:25.009963", "media_url": null, "media_mime_type": null}, {"id": 28848, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTM5QUFEMTBDQjc1RTAxQkFGRAA=", "sender": "user", "message_type": "text", "content": "Le détartrage a déjà été effectué et je voulais juste avoir un prix approximatif", "created_at": "2026-05-13T18:09:13.700064", "media_url": null, "media_mime_type": null}, {"id": 28849, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTM5QUFEMTBDQjc1RTAxQkFGRAA=_3858", "sender": "bot", "message_type": "text", "content": "Merci pour la précision. Pour le blanchiment dentaire, le tarif exact est déterminé après évaluation par Dr Haitham, car cela dépend de votre situation spécifique. Si vous souhaitez, je peux vous proposer un rendez-vous pour une consultation (200DH) afin d’avoir un devis précis adapté à votre cas. Voulez-vous fixer un rendez-vous ?", "created_at": "2026-05-13T18:09:41.513042", "media_url": null, "media_mime_type": null}, {"id": 28850, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTYxMUU4NDlDM0U3MDQ3ODAzNwA=", "sender": "user", "message_type": "text", "content": "Oui je sais, vous me l’aviez déjà dit. Mais donnez-moi au moins un tarif approximatif. Exemple : entre 300€ et 450€ etc\n\nCar je suis de Belgique et donc je ne peux pas aller faire une consultation pour le moment", "created_at": "2026-05-13T18:10:43.131280", "media_url": null, "media_mime_type": null}, {"id": 28851, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTYxMUU4NDlDM0U3MDQ3ODAzNwA=_4413", "sender": "bot", "message_type": "text", "content": "Merci pour votre patience. Malheureusement, je n’ai pas de fourchette de prix exacte à vous communiquer pour le blanchiment dentaire au Centre Dentaire Tanger Bay, car le tarif dépend vraiment de la situation de chaque patient après évaluation. \n\nEn général, au Maroc, le prix reste nettement inférieur à ce qui se pratique en Belgique, mais pour un montant précis ou même approximatif, seul Dr Haitham pourra vous le confirmer après examen. Si vous prévoyez un passage à Tanger, n’hésitez pas à revenir vers nous pour fixer un rendez-vous !", "created_at": "2026-05-13T18:11:17.183435", "media_url": null, "media_mime_type": null}, {"id": 28853, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTFCMzVEQUQ3NzY0NDUwMkFDRQA=", "sender": "user", "message_type": "text", "content": "Quelles sont vos disponibilités ?", "created_at": "2026-05-13T18:17:57.125719", "media_url": null, "media_mime_type": null}, {"id": 28854, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTFCMzVEQUQ3NzY0NDUwMkFDRQA=_1992", "sender": "bot", "message_type": "text", "content": "Nous sommes ouverts du lundi au vendredi de 09h00 à 19h00, et le samedi de 09h00 à 14h00. Dimanche fermé. \n\nSouhaitez-vous prendre un rendez-vous ?", "created_at": "2026-05-13T18:18:07.936345", "media_url": null, "media_mime_type": null}, {"id": 28855, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTk3OEI2QjYyRjU4MjlFMzZDNgA=", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-13T18:18:22.373065", "media_url": null, "media_mime_type": null}, {"id": 28856, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTk3OEI2QjYyRjU4MjlFMzZDNgA=_8846", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Pouvez-vous me donner votre nom complet, le type de soin souhaité et vos disponibilités pour le rendez-vous ?", "created_at": "2026-05-13T18:18:33.636327", "media_url": null, "media_mime_type": null}]...
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Avec plaisir ! Pouvez-vous me donner votre nom com Avec plaisir ! Pouvez-vous me donner votre nom complet, le type de soin souhaité et vos disponibilités pour le rendez-vous ?...
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[{"id": 28845, "message_id": " [{"id": 28845, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQUI5NTdEQ0YwRDcxRkNFN0M5NwA=", "sender": "user", "message_type": "text", "content": "Bonjour,\n\nÀ combien s’élève le prix pour un blanchiment dentaire à votre cabinet ?", "created_at": "2026-05-13T18:08:02.737794", "media_url": null, "media_mime_type": null}, {"id": 28846, "message_id": "meta_echo_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgARGCBBNTZBNTUzMzYwMDk1QTY3MTUyNDYzQzBFMUEwMEZEQQA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T18:08:04.530684", "media_url": null, "media_mime_type": null}, {"id": 28847, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQUI5NTdEQ0YwRDcxRkNFN0M5NwA=_3557", "sender": "bot", "message_type": "text", "content": "Le tarif du blanchiment dentaire dépend de votre situation après évaluation 😊 Souhaitez-vous prendre un rendez-vous pour une consultation (200DH) afin que Dr Haitham Boutaib puisse vous donner tous les détails adaptés à votre cas ?", "created_at": "2026-05-13T18:08:25.009963", "media_url": null, "media_mime_type": null}, {"id": 28848, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTM5QUFEMTBDQjc1RTAxQkFGRAA=", "sender": "user", "message_type": "text", "content": "Le détartrage a déjà été effectué et je voulais juste avoir un prix approximatif", "created_at": "2026-05-13T18:09:13.700064", "media_url": null, "media_mime_type": null}, {"id": 28849, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTM5QUFEMTBDQjc1RTAxQkFGRAA=_3858", "sender": "bot", "message_type": "text", "content": "Merci pour la précision. Pour le blanchiment dentaire, le tarif exact est déterminé après évaluation par Dr Haitham, car cela dépend de votre situation spécifique. Si vous souhaitez, je peux vous proposer un rendez-vous pour une consultation (200DH) afin d’avoir un devis précis adapté à votre cas. Voulez-vous fixer un rendez-vous ?", "created_at": "2026-05-13T18:09:41.513042", "media_url": null, "media_mime_type": null}, {"id": 28850, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTYxMUU4NDlDM0U3MDQ3ODAzNwA=", "sender": "user", "message_type": "text", "content": "Oui je sais, vous me l’aviez déjà dit. Mais donnez-moi au moins un tarif approximatif. Exemple : entre 300€ et 450€ etc\n\nCar je suis de Belgique et donc je ne peux pas aller faire une consultation pour le moment", "created_at": "2026-05-13T18:10:43.131280", "media_url": null, "media_mime_type": null}, {"id": 28851, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTYxMUU4NDlDM0U3MDQ3ODAzNwA=_4413", "sender": "bot", "message_type": "text", "content": "Merci pour votre patience. Malheureusement, je n’ai pas de fourchette de prix exacte à vous communiquer pour le blanchiment dentaire au Centre Dentaire Tanger Bay, car le tarif dépend vraiment de la situation de chaque patient après évaluation. \n\nEn général, au Maroc, le prix reste nettement inférieur à ce qui se pratique en Belgique, mais pour un montant précis ou même approximatif, seul Dr Haitham pourra vous le confirmer après examen. Si vous prévoyez un passage à Tanger, n’hésitez pas à revenir vers nous pour fixer un rendez-vous !", "created_at": "2026-05-13T18:11:17.183435", "media_url": null, "media_mime_type": null}, {"id": 28853, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTFCMzVEQUQ3NzY0NDUwMkFDRQA=", "sender": "user", "message_type": "text", "content": "Quelles sont vos disponibilités ?", "created_at": "2026-05-13T18:17:57.125719", "media_url": null, "media_mime_type": null}, {"id": 28854, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTFCMzVEQUQ3NzY0NDUwMkFDRQA=_1992", "sender": "bot", "message_type": "text", "content": "Nous sommes ouverts du lundi au vendredi de 09h00 à 19h00, et le samedi de 09h00 à 14h00. Dimanche fermé. \n\nSouhaitez-vous prendre un rendez-vous ?", "created_at": "2026-05-13T18:18:07.936345", "media_url": null, "media_mime_type": null}]...
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Nous sommes ouverts du lundi au vendredi de 09h00 Nous sommes ouverts du lundi au vendredi de 09h00 à 19h00, et le samedi de 09h00 à 14h00. Dimanche fermé.
Souhaitez-vous prendre un rendez-vous ?...
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[{"id": 28845, "message_id": " [{"id": 28845, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQUI5NTdEQ0YwRDcxRkNFN0M5NwA=", "sender": "user", "message_type": "text", "content": "Bonjour,\n\nÀ combien s’élève le prix pour un blanchiment dentaire à votre cabinet ?", "created_at": "2026-05-13T18:08:02.737794", "media_url": null, "media_mime_type": null}, {"id": 28846, "message_id": "meta_echo_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgARGCBBNTZBNTUzMzYwMDk1QTY3MTUyNDYzQzBFMUEwMEZEQQA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T18:08:04.530684", "media_url": null, "media_mime_type": null}, {"id": 28847, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQUI5NTdEQ0YwRDcxRkNFN0M5NwA=_3557", "sender": "bot", "message_type": "text", "content": "Le tarif du blanchiment dentaire dépend de votre situation après évaluation 😊 Souhaitez-vous prendre un rendez-vous pour une consultation (200DH) afin que Dr Haitham Boutaib puisse vous donner tous les détails adaptés à votre cas ?", "created_at": "2026-05-13T18:08:25.009963", "media_url": null, "media_mime_type": null}, {"id": 28848, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTM5QUFEMTBDQjc1RTAxQkFGRAA=", "sender": "user", "message_type": "text", "content": "Le détartrage a déjà été effectué et je voulais juste avoir un prix approximatif", "created_at": "2026-05-13T18:09:13.700064", "media_url": null, "media_mime_type": null}, {"id": 28849, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTM5QUFEMTBDQjc1RTAxQkFGRAA=_3858", "sender": "bot", "message_type": "text", "content": "Merci pour la précision. Pour le blanchiment dentaire, le tarif exact est déterminé après évaluation par Dr Haitham, car cela dépend de votre situation spécifique. Si vous souhaitez, je peux vous proposer un rendez-vous pour une consultation (200DH) afin d’avoir un devis précis adapté à votre cas. Voulez-vous fixer un rendez-vous ?", "created_at": "2026-05-13T18:09:41.513042", "media_url": null, "media_mime_type": null}, {"id": 28850, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTYxMUU4NDlDM0U3MDQ3ODAzNwA=", "sender": "user", "message_type": "text", "content": "Oui je sais, vous me l’aviez déjà dit. Mais donnez-moi au moins un tarif approximatif. Exemple : entre 300€ et 450€ etc\n\nCar je suis de Belgique et donc je ne peux pas aller faire une consultation pour le moment", "created_at": "2026-05-13T18:10:43.131280", "media_url": null, "media_mime_type": null}, {"id": 28851, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTYxMUU4NDlDM0U3MDQ3ODAzNwA=_4413", "sender": "bot", "message_type": "text", "content": "Merci pour votre patience. Malheureusement, je n’ai pas de fourchette de prix exacte à vous communiquer pour le blanchiment dentaire au Centre Dentaire Tanger Bay, car le tarif dépend vraiment de la situation de chaque patient après évaluation. \n\nEn général, au Maroc, le prix reste nettement inférieur à ce qui se pratique en Belgique, mais pour un montant précis ou même approximatif, seul Dr Haitham pourra vous le confirmer après examen. Si vous prévoyez un passage à Tanger, n’hésitez pas à revenir vers nous pour fixer un rendez-vous !", "created_at": "2026-05-13T18:11:17.183435", "media_url": null, "media_mime_type": null}]...
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Merci pour votre patience. Malheureusement, je n’a Merci pour votre patience. Malheureusement, je n’ai pas de fourchette de prix exacte à vous communiquer pour le blanchiment dentaire au Centre Dentaire Tanger Bay, car le tarif dépend vraiment de la situation de chaque patient après évaluation.
En général, au Maroc, le prix reste nettement inférieur à ce qui se pratique en Belgique, mais pour un montant précis ou même approximatif, seul Dr Haitham pourra vous le confirmer après examen. Si vous prévoyez un passage à Tanger, n’hésitez pas à revenir vers nous pour fixer un rendez-vous !...
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[{"id": 28845, "message_id": " [{"id": 28845, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQUI5NTdEQ0YwRDcxRkNFN0M5NwA=", "sender": "user", "message_type": "text", "content": "Bonjour,\n\nÀ combien s’élève le prix pour un blanchiment dentaire à votre cabinet ?", "created_at": "2026-05-13T18:08:02.737794", "media_url": null, "media_mime_type": null}, {"id": 28846, "message_id": "meta_echo_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgARGCBBNTZBNTUzMzYwMDk1QTY3MTUyNDYzQzBFMUEwMEZEQQA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T18:08:04.530684", "media_url": null, "media_mime_type": null}, {"id": 28847, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQUI5NTdEQ0YwRDcxRkNFN0M5NwA=_3557", "sender": "bot", "message_type": "text", "content": "Le tarif du blanchiment dentaire dépend de votre situation après évaluation 😊 Souhaitez-vous prendre un rendez-vous pour une consultation (200DH) afin que Dr Haitham Boutaib puisse vous donner tous les détails adaptés à votre cas ?", "created_at": "2026-05-13T18:08:25.009963", "media_url": null, "media_mime_type": null}, {"id": 28848, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTM5QUFEMTBDQjc1RTAxQkFGRAA=", "sender": "user", "message_type": "text", "content": "Le détartrage a déjà été effectué et je voulais juste avoir un prix approximatif", "created_at": "2026-05-13T18:09:13.700064", "media_url": null, "media_mime_type": null}, {"id": 28849, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTM5QUFEMTBDQjc1RTAxQkFGRAA=_3858", "sender": "bot", "message_type": "text", "content": "Merci pour la précision. Pour le blanchiment dentaire, le tarif exact est déterminé après évaluation par Dr Haitham, car cela dépend de votre situation spécifique. Si vous souhaitez, je peux vous proposer un rendez-vous pour une consultation (200DH) afin d’avoir un devis précis adapté à votre cas. Voulez-vous fixer un rendez-vous ?", "created_at": "2026-05-13T18:09:41.513042", "media_url": null, "media_mime_type": null}]...
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Merci pour la précision. Pour le blanchiment denta Merci pour la précision. Pour le blanchiment dentaire, le tarif exact est déterminé après évaluation par Dr Haitham, car cela dépend de votre situation spécifique. Si vous souhaitez, je peux vous proposer un rendez-vous pour une consultation (200DH) afin d’avoir un devis précis adapté à votre cas. Voulez-vous fixer un rendez-vous ?...
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[{"id": 28845, "message_id": " [{"id": 28845, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQUI5NTdEQ0YwRDcxRkNFN0M5NwA=", "sender": "user", "message_type": "text", "content": "Bonjour,\n\nÀ combien s’élève le prix pour un blanchiment dentaire à votre cabinet ?", "created_at": "2026-05-13T18:08:02.737794", "media_url": null, "media_mime_type": null}, {"id": 28846, "message_id": "meta_echo_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgARGCBBNTZBNTUzMzYwMDk1QTY3MTUyNDYzQzBFMUEwMEZEQQA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T18:08:04.530684", "media_url": null, "media_mime_type": null}, {"id": 28847, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQUI5NTdEQ0YwRDcxRkNFN0M5NwA=_3557", "sender": "bot", "message_type": "text", "content": "Le tarif du blanchiment dentaire dépend de votre situation après évaluation 😊 Souhaitez-vous prendre un rendez-vous pour une consultation (200DH) afin que Dr Haitham Boutaib puisse vous donner tous les détails adaptés à votre cas ?", "created_at": "2026-05-13T18:08:25.009963", "media_url": null, "media_mime_type": null}]...
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Le tarif du blanchiment dentaire dépend de votre s Le tarif du blanchiment dentaire dépend de votre situation après évaluation 😊 Souhaitez-vous prendre un rendez-vous pour une consultation (200DH) afin que Dr Haitham Boutaib puisse vous donner tous les détails adaptés à votre cas ?...
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[{"id": 28846, "message_id": " [{"id": 28846, "message_id": "meta_echo_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgARGCBBNTZBNTUzMzYwMDk1QTY3MTUyNDYzQzBFMUEwMEZEQQA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T18:08:04.530684", "media_url": null, "media_mime_type": null}, {"id": 28847, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQUI5NTdEQ0YwRDcxRkNFN0M5NwA=_3557", "sender": "bot", "message_type": "text", "content": "Le tarif du blanchiment dentaire dépend de votre situation après évaluation 😊 Souhaitez-vous prendre un rendez-vous pour une consultation (200DH) afin que Dr Haitham Boutaib puisse vous donner tous les détails adaptés à votre cas ?", "created_at": "2026-05-13T18:08:25.009963", "media_url": null, "media_mime_type": null}, {"id": 28848, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTM5QUFEMTBDQjc1RTAxQkFGRAA=", "sender": "user", "message_type": "text", "content": "Le détartrage a déjà été effectué et je voulais juste avoir un prix approximatif", "created_at": "2026-05-13T18:09:13.700064", "media_url": null, "media_mime_type": null}, {"id": 28849, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTM5QUFEMTBDQjc1RTAxQkFGRAA=_3858", "sender": "bot", "message_type": "text", "content": "Merci pour la précision. Pour le blanchiment dentaire, le tarif exact est déterminé après évaluation par Dr Haitham, car cela dépend de votre situation spécifique. Si vous souhaitez, je peux vous proposer un rendez-vous pour une consultation (200DH) afin d’avoir un devis précis adapté à votre cas. Voulez-vous fixer un rendez-vous ?", "created_at": "2026-05-13T18:09:41.513042", "media_url": null, "media_mime_type": null}, {"id": 28850, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTYxMUU4NDlDM0U3MDQ3ODAzNwA=", "sender": "user", "message_type": "text", "content": "Oui je sais, vous me l’aviez déjà dit. Mais donnez-moi au moins un tarif approximatif. Exemple : entre 300€ et 450€ etc\n\nCar je suis de Belgique et donc je ne peux pas aller faire une consultation pour le moment", "created_at": "2026-05-13T18:10:43.131280", "media_url": null, "media_mime_type": null}, {"id": 28851, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTYxMUU4NDlDM0U3MDQ3ODAzNwA=_4413", "sender": "bot", "message_type": "text", "content": "Merci pour votre patience. Malheureusement, je n’ai pas de fourchette de prix exacte à vous communiquer pour le blanchiment dentaire au Centre Dentaire Tanger Bay, car le tarif dépend vraiment de la situation de chaque patient après évaluation. \n\nEn général, au Maroc, le prix reste nettement inférieur à ce qui se pratique en Belgique, mais pour un montant précis ou même approximatif, seul Dr Haitham pourra vous le confirmer après examen. Si vous prévoyez un passage à Tanger, n’hésitez pas à revenir vers nous pour fixer un rendez-vous !", "created_at": "2026-05-13T18:11:17.183435", "media_url": null, "media_mime_type": null}, {"id": 28853, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTFCMzVEQUQ3NzY0NDUwMkFDRQA=", "sender": "user", "message_type": "text", "content": "Quelles sont vos disponibilités ?", "created_at": "2026-05-13T18:17:57.125719", "media_url": null, "media_mime_type": null}, {"id": 28854, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTFCMzVEQUQ3NzY0NDUwMkFDRQA=_1992", "sender": "bot", "message_type": "text", "content": "Nous sommes ouverts du lundi au vendredi de 09h00 à 19h00, et le samedi de 09h00 à 14h00. Dimanche fermé. \n\nSouhaitez-vous prendre un rendez-vous ?", "created_at": "2026-05-13T18:18:07.936345", "media_url": null, "media_mime_type": null}, {"id": 28855, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTk3OEI2QjYyRjU4MjlFMzZDNgA=", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-13T18:18:22.373065", "media_url": null, "media_mime_type": null}, {"id": 28856, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTk3OEI2QjYyRjU4MjlFMzZDNgA=_8846", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Pouvez-vous me donner votre nom complet, le type de soin souhaité et vos disponibilités pour le rendez-vous ?", "created_at": "2026-05-13T18:18:33.636327", "media_url": null, "media_mime_type": null}, {"id": 28857, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTA4RjczNjJCOEM0QzhCRTZEOAA=", "sender": "user", "message_type": "text", "content": "Randa Talha\nBlanchiment dentaire \n\nJe serai au Maroc entre le 18/05 et 26/05", "created_at": "2026-05-13T18:25:04.349001", "media_url": null, "media_mime_type": null}, {"id": 28864, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTQ2NDIzNzcVAgASGBQzQTA4RjczNjJCOEM0QzhCRTZEOAA=_4024", "sender": "bot", "message_type": "text", "content": "Merci Randa ! Votre demande est transmise à l’équipe, qui va vérifier les disponibilités entre le 18 et le 26 mai et vous recontactera rapidement.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-05-13T18:25:16.909924", "media_url": null, "media_mime_type": null}]...
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Merci Randa ! Votre demande est transmise à l’équi Merci Randa ! Votre demande est transmise à l’équipe, qui va vérifier les disponibilités entre le 18 et le 26 mai et vous recontactera rapidement.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 28911, "message_id": " [{"id": 28911, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzIwNTUzNjQwFQIAEhggQUMwNDBBQ0FCNjg2RDRDNEU3NTBGNTcyNDFGQzQwRDMA", "sender": "user", "message_type": "text", "content": "Bonjour,\nSvp est-ce que vous recrutez actuellement ? Je suis intéressée pour travailler avec vous et je voudrais savoir si je peux vous envoyer mon CV. Merci", "created_at": "2026-05-13T21:12:22.461602", "media_url": null, "media_mime_type": null}, {"id": 28912, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzIwNTUzNjQwFQIAERggQTU2NDE2QkVEOUQwNEY3Qzk2NUNBN0M0NjVGM0E3MTcA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T21:12:25.226617", "media_url": null, "media_mime_type": null}, {"id": 28919, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzIwNTUzNjQwFQIAEhggQUMwNDBBQ0FCNjg2RDRDNEU3NTBGNTcyNDFGQzQwRDMA_9293", "sender": "bot", "message_type": "text", "content": "Merci pour votre intérêt ! Je n'ai pas d'informations sur le recrutement, mais j'ai transmis votre demande à notre équipe. Ils vont vous recontacter très bientôt إن شاء الله 🙏🏻", "created_at": "2026-05-13T21:12:36.009680", "media_url": null, "media_mime_type": null}]...
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Merci pour votre intérêt ! Je n'ai pas d'i Merci pour votre intérêt ! Je n'ai pas d'informations sur le recrutement, mais j'ai transmis votre demande à notre équipe. Ils vont vous recontacter très bientôt إن شاء الله 🙏🏻...
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[{"id": 28920, "message_id": " [{"id": 28920, "message_id": "meta_495384013668010_wamid.HBgLMzE2NDE5NTkxMTQVAgASGBQzQTFGOEUzN0JDOEZBMzI0M0RDQgA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral photograph showing the upper dental arch (maxilla) from an occlusal perspective. The teeth surfaces, gums, and tongue are clearly visible. Dental mirrors are used to retract the cheeks, providing a clear view of all posterior and anterior teeth in the upper arch. There are visible amalgam (metallic) restorations on some molars, particularly on the right side. There are moderate brownish stains and possible calculus or plaque deposits on several teeth, especially on the premolars and molars. The gums are generally pink, though some mild redness and possible swelling are visible in the areas near the molars. The alignment appears generally regular; no obvious spacing, crowding, or rotated teeth are seen.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right_premolars_and_molars\",\n \"observation\": \"Multiple amalgam (silver) fillings are present on the occlusal surfaces of the premolars and molars. Brown staining visible on some cusp tips. No obvious large fractures or deep cavities apparent.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a clear intraoral view of the upper dental arch and palate, with the tongue retracted downward. Both the left and right posterior teeth are visible, including premolars and molars. Multiple metallic (amalgam) restorations are evident on several molars, primarily on the right side. Brown staining is seen on several occlusal surfaces, especially on the premolars and molars on both sides. Some mild accumulations of plaque or calculus may also be present, especially near the gumlines and in fissures. The gums appear pink and do not show obvious swelling or erythema from this angle. All teeth appear intact with approximately symmetrical alignment.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right_molars\",\n \"observation\": \"Presence of multiple large amalgam restorations on molars; brown staining on some occlusal and fissure surfaces.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left_molars\",\n \"observation\": \"Visual brown staining on fissures and possible small carious lesion on the most posterior molar.\",", "created_at": "2026-05-13T21:13:02.607500", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8408/download", "media_mime_type": "image/jpeg"}, {"id": 28921, "message_id": "meta_echo_495384013668010_wamid.HBgLMzE2NDE5NTkxMTQVAgARGCBBNTcwQzY5MkFDMDY4QzI3Q0ZEOTc4NjkzNzFFRDcwMwA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T21:13:17.831993", "media_url": null, "media_mime_type": null}, {"id": 28922, "message_id": "bot_meta_495384013668010_wamid.HBgLMzE2NDE5NTkxMTQVAgASGBQzQTFGOEUzN0JDOEZBMzI0M0RDQgA=_3391", "sender": "bot", "message_type": "text", "content": "كنعتدر، ماعنديش صلاحية نعطي رأي طبي أو نشخص الصور الطبية. غادي نبلغ الفريق الطبي ديالنا بالصورة اللي رسلتي وغادي يتواصلوا معكوم مباشرة باش يجاوبوك بالتفاصيل إن شاء الله.\n\nغادي يتواصلوا معكوم في أقرب وقت 🙏🏻", "created_at": "2026-05-13T21:13:25.872712", "media_url": null, "media_mime_type": null}]...
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كنعتدر، ماعنديش صلاحية نعطي رأي طبي أو نشخص الصور كنعتدر، ماعنديش صلاحية نعطي رأي طبي أو نشخص الصور الطبية. غادي نبلغ الفريق الطبي ديالنا بالصورة اللي رسلتي وغادي يتواصلوا معكوم مباشرة باش يجاوبوك بالتفاصيل إن شاء الله.
غادي يتواصلوا معكوم في أقرب وقت 🙏🏻...
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[{"id": 28928, "message_id": " [{"id": 28928, "message_id": "meta_495384013668010_wamid.HBgLMzE2NDE5NTkxMTQVAgASGBQzQTFGMzNCRkIzM0Y4MzgxREMxOQA=", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-05-13T21:13:58.360593", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8409/download", "media_mime_type": "image/jpeg"}, {"id": 28936, "message_id": "meta_echo_495384013668010_wamid.HBgLMzE2NDE5NTkxMTQVAgARGCBBNTI1RUExQjdENUE5QjEwNjUzQTYwNDFBMzg0QTBDRgA=", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-13T21:41:59.355966", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8412/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28958, "message_id": "meta_495384013668010_wamid.HBgLMzE2NDE5NTkxMTQVAgASGBQzQTk4MjY1ODc1NEJBRERDMEJEMAA=", "sender": "user", "message_type": "text", "content": "10-06", "created_at": "2026-05-13T22:19:15.669204", "media_url": null, "media_mime_type": null}, {"id": 28959, "message_id": "meta_495384013668010_wamid.HBgLMzE2NDE5NTkxMTQVAgASGBQzQTM0NkIyRjhCMjdCNTY4MDQwMQA=", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-05-13T22:20:01.383410", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8417/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29065, "message_id": "meta_echo_495384013668010_wamid.HBgLMzE2NDE5NTkxMTQVAgARGCBBNTdBODVDRjc3MTM3RjI1RTFGMzRCMUQxRDFCNzAxOQA=", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-14T09:11:49.419730", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8458/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29102, "message_id": "meta_495384013668010_wamid.HBgLMzE2NDE5NTkxMTQVAgASGBQzQUQzRTYyMEQ2MkFGMTk5NkYxQwA=", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-05-14T09:35:41.663578", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8471/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29103, "message_id": "meta_echo_495384013668010_wamid.HBgLMzE2NDE5NTkxMTQVAgARGCBBNTE0NUE3Nzc4NDA2N0JCNTFGOTE2RDY5OTRCREQ2QQA=", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-14T09:36:14.769208", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8472/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29828, "message_id": "meta_echo_495384013668010_wamid.HBgLMzE2NDE5NTkxMTQVAgARGCBBNUM3NzI0NjI3RjkyQTQ5NjUxRDkxRTUyRUZDNTQyQwA=", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-15T10:40:02.817884", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8729/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 37197, "message_id": "3A243C25287F20B7F762", "sender": "user", "message_type": "text", "content": "Salaam", "created_at": "2026-05-31T18:40:36.978473", "media_url": null, "media_mime_type": null}, {"id": 37198, "message_id": "3A1BB99E002D8F0CFD9C", "sender": "user", "message_type": "text", "content": "10-06", "created_at": "2026-05-31T18:40:48.921950", "media_url": null, "media_mime_type": null}, {"id": 37199, "message_id": "A55F2F68F844CC94C84114600C7FA352", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-31T18:40:49.443154", "media_url": null, "media_mime_type": null}, {"id": 37200, "message_id": "bot_3A1BB99E002D8F0CFD9C_73", "sender": "bot", "message_type": "text", "content": "وعليكم السلام! واش ممكن توضح ليا شنو بالضبط محتاج أو السؤال ديالك بخصوص \"10-06\"؟", "created_at": "2026-05-31T18:40:55.586862", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام! واش ممكن توضح ليا شنو بالضبط محتاج وعليكم السلام! واش ممكن توضح ليا شنو بالضبط محتاج أو السؤال ديالك بخصوص "10-06"؟...
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[{"id": 28929, "message_id": " [{"id": 28929, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjM3NzcxNDc4FQIAEhgUM0FCNEFFNjQwQTQ3MzZEMzUzQjMA", "sender": "user", "message_type": "text", "content": "slm I am Mourad Benallouch this is my new number", "created_at": "2026-05-13T21:40:23.638456", "media_url": null, "media_mime_type": null}, {"id": 28930, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjM3NzcxNDc4FQIAERggQTVGMkM5QkNGM0EyQ0JGRDg3NzRGRkE5RTk0N0U5RDIA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-13T21:40:24.734081", "media_url": null, "media_mime_type": null}, {"id": 28932, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjM3NzcxNDc4FQIAEhgUM0FCNEFFNjQwQTQ3MzZEMzUzQjMA_8101", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله Mourad Benallouch! شكرا على التحديث ديالك. واش محتاج شي خدمة أو موعد عند Centre Dentaire Tanger Bay؟ إذا عندك شي استفسار أو طلب، مرحبا بيك في أي وقت.", "created_at": "2026-05-13T21:40:37.469039", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله Mourad Benallouch! شكرا ع وعليكم السلام ورحمة الله Mourad Benallouch! شكرا على التحديث ديالك. واش محتاج شي خدمة أو موعد عند Centre Dentaire Tanger Bay؟ إذا عندك شي استفسار أو طلب، مرحبا بيك في أي وقت....
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