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[{"id": 13087, "message_id": " [{"id": 13087, "message_id": "3EB0C053F35EB693D4D5BF", "sender": "bot", "message_type": "document", "content": "2026040913435657.pdf", "created_at": "2026-04-09T12:44:28.822079", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3336/download", "media_mime_type": "application/pdf"}, {"id": 13092, "message_id": "3EB0752AF931D78FDFA044", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*GMIRA Faouzia *\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T12:58:36.811495", "media_url": null, "media_mime_type": null}, {"id": 13643, "message_id": "3EB0523E69592413E73C2B", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a digital illustration with a dental theme. In the foreground, there is a large cartoon tooth character with a smiling face, black eyes, and raised eyebrows. The tooth is holding a small flip calendar or appointment card with a green check mark on it, indicating confirmation. The character is giving a thumbs-up gesture. The background appears to be the interior of a dental clinic, with blurred-out elements including a dental chair and other dental furniture in shades of light blue and white. At the top of the image, the logo for 'Tanger Bay Dental Center' is visible, consisting of a stylized tooth outline and text. There are two blue banners with white text across the upper half: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (your appointment is confirmed) with a green check mark icon, and 'CHEZ TANGER BAY DENTAL CENTER'. The overall color theme is calming and professional.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n\nUser message context: Salut *GMIRA Faouzia *👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 11 avril 2026*\r\n🕘 Heure : *12:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-10T15:05:35.360706", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3504/download", "media_mime_type": "image/jpeg"}, {"id": 13668, "message_id": "3EB0895F7B67CC7BA08491", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*GMIRA Faouzia *\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:13:29.967937", "media_url": null, "media_mime_type": null}, {"id": 13728, "message_id": "AC63E60BF5E5F33377283C363C57E84D", "sender": "user", "message_type": "text", "content": "👍🙏🙏", "created_at": "2026-04-10T16:44:02.716523", "media_url": null, "media_mime_type": null}, {"id": 13729, "message_id": "AC841BD997B058AF08863DB33717D2C6", "sender": "user", "message_type": "text", "content": "Bien entendu,je serai là inchallah", "created_at": "2026-04-10T16:44:26.057153", "media_url": null, "media_mime_type": null}, {"id": 14078, "message_id": "3EB064650E42A7C5388B6C", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *3100,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+2500,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T13:40:44.007062", "media_url": null, "media_mime_type": null}, {"id": 14079, "message_id": "3EB066256C9AC82584DF58", "sender": "bot", "message_type": "document", "content": "2026041114403016.pdf", "created_at": "2026-04-11T13:41:11.868007", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3649/download", "media_mime_type": "application/pdf"}, {"id": 15468, "message_id": "AC7F3F74956AF53CCE77497C0D3F802C", "sender": "user", "message_type": "text", "content": "+212 661-303609,voici le numéro de Sakina. Merci.", "created_at": "2026-04-14T11:37:52.573529", "media_url": null, "media_mime_type": null}, {"id": 15469, "message_id": "bot_AC7F3F74956AF53CCE77497C0D3F802C_9668", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour le numéro de Sakina. L’équipe reste à votre service pour toute question ou besoin supplémentaire إن شاء الله. Si vous souhaitez prendre un rendez-vous ou avez une demande particulière, n’hésitez pas à me le dire !", "created_at": "2026-04-14T11:38:13.986708", "media_url": null, "media_mime_type": null}, {"id": 19765, "message_id": "ACC0F6B70A8179A6102F2D5798308C31", "sender": "user", "message_type": "text", "content": "J' attends votre appel pour un rendez vous", "created_at": "2026-04-27T11:11:00.506576", "media_url": null, "media_mime_type": null}, {"id": 19767, "message_id": "bot_ACC0F6B70A8179A6102F2D5798308C31_8945", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour ! Pour bien préparer la prise de rendez-vous, pouvez-vous me préciser le nom complet de la personne concernée, le type de soin souhaité et vos disponibilités ? Dès réception de ces informations, l’équipe vous contactera rapidement.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-27T11:11:13.422052", "media_url": null, "media_mime_type": null}]...
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Merci pour votre retour ! Pour bien préparer la pr Merci pour votre retour ! Pour bien préparer la prise de rendez-vous, pouvez-vous me préciser le nom complet de la personne concernée, le type de soin souhaité et vos disponibilités ? Dès réception de ces informations, l’équipe vous contactera rapidement.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 12190, "message_id": " [{"id": 12190, "message_id": "3EB089910208AB33B388A3", "sender": "bot", "message_type": "text", "content": "**Order Reference: DBO281546**\n - **Status:** Payment pending\n - **Amount Due:** $98 USD\n - **Next Action:** Complete payment to start processing.", "created_at": "2026-04-05T02:05:21.347320", "media_url": null, "media_mime_type": null}, {"id": 12191, "message_id": "3EB03548A40BB072410F90", "sender": "bot", "message_type": "text", "content": "**Order Reference: DBO925838**\n - **Status:** Payment pending\n - **Amount Due:** $98 USD\n - **Next Action:** Complete payment to start processing.", "created_at": "2026-04-05T02:05:25.362104", "media_url": null, "media_mime_type": null}, {"id": 19287, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyMzg3MjFCMjJGRjE1MjAzQQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T19:40:22.958687", "media_url": null, "media_mime_type": null}, {"id": 19288, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyMzg3MjFCMjJGRjE1MjAzQQA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T19:40:35.405225", "media_url": null, "media_mime_type": null}, {"id": 19311, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZBNjRFREI0M0YzNTlERTQ5MAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T20:37:43.008946", "media_url": null, "media_mime_type": null}, {"id": 19312, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZBNjRFREI0M0YzNTlERTQ5MAA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T20:37:57.104627", "media_url": null, "media_mime_type": null}, {"id": 19315, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg1RUZDMEUwOURBNzc5OUQ1NwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T20:43:44.358929", "media_url": null, "media_mime_type": null}, {"id": 19316, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg1RUZDMEUwOURBNzc5OUQ1NwA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T20:43:55.189831", "media_url": null, "media_mime_type": null}, {"id": 19317, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA3RjdDQ0NENTk2REVDNzBDQQA=", "sender": "user", "message_type": "text", "content": "Can I know the status of my order", "created_at": "2026-04-25T20:44:16.118880", "media_url": null, "media_mime_type": null}, {"id": 19318, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA3RjdDQ0NENTk2REVDNzBDQQA=_3015", "sender": "bot", "message_type": "text", "content": "Could you please provide your order number? It should look something like DBO453230. This will help me find the status for you.", "created_at": "2026-04-25T20:44:28.069162", "media_url": null, "media_mime_type": null}, {"id": 19900, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTNFNzhENUQwMUE1OTMwMzc4QQA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human", "created_at": "2026-04-27T12:01:21.466630", "media_url": null, "media_mime_type": null}, {"id": 19901, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTNFNzhENUQwMUE1OTMwMzc4QQA=_2667", "sender": "bot", "message_type": "text", "content": "Of course — could you give me your full name so I can connect you with the right person?", "created_at": "2026-04-27T12:01:35.109253", "media_url": null, "media_mime_type": null}]...
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Of course — could you give me your full name so I Of course — could you give me your full name so I can connect you with the right person?...
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[{"id": 19287, "message_id": " [{"id": 19287, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyMzg3MjFCMjJGRjE1MjAzQQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T19:40:22.958687", "media_url": null, "media_mime_type": null}, {"id": 19288, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyMzg3MjFCMjJGRjE1MjAzQQA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T19:40:35.405225", "media_url": null, "media_mime_type": null}, {"id": 19311, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZBNjRFREI0M0YzNTlERTQ5MAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T20:37:43.008946", "media_url": null, "media_mime_type": null}, {"id": 19312, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZBNjRFREI0M0YzNTlERTQ5MAA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T20:37:57.104627", "media_url": null, "media_mime_type": null}, {"id": 19315, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg1RUZDMEUwOURBNzc5OUQ1NwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T20:43:44.358929", "media_url": null, "media_mime_type": null}, {"id": 19316, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg1RUZDMEUwOURBNzc5OUQ1NwA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T20:43:55.189831", "media_url": null, "media_mime_type": null}, {"id": 19317, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA3RjdDQ0NENTk2REVDNzBDQQA=", "sender": "user", "message_type": "text", "content": "Can I know the status of my order", "created_at": "2026-04-25T20:44:16.118880", "media_url": null, "media_mime_type": null}, {"id": 19318, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA3RjdDQ0NENTk2REVDNzBDQQA=_3015", "sender": "bot", "message_type": "text", "content": "Could you please provide your order number? It should look something like DBO453230. This will help me find the status for you.", "created_at": "2026-04-25T20:44:28.069162", "media_url": null, "media_mime_type": null}, {"id": 19900, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTNFNzhENUQwMUE1OTMwMzc4QQA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human", "created_at": "2026-04-27T12:01:21.466630", "media_url": null, "media_mime_type": null}, {"id": 19901, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTNFNzhENUQwMUE1OTMwMzc4QQA=_2667", "sender": "bot", "message_type": "text", "content": "Of course — could you give me your full name so I can connect you with the right person?", "created_at": "2026-04-27T12:01:35.109253", "media_url": null, "media_mime_type": null}, {"id": 19902, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUM3MUVCNjgwMTAwNDE0NjU1QQA=", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-04-27T12:01:47.069695", "media_url": null, "media_mime_type": null}, {"id": 19903, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUM3MUVCNjgwMTAwNDE0NjU1QQA=_8160", "sender": "bot", "message_type": "text", "content": "Could you please provide your email address so I can pass your request to the right person?", "created_at": "2026-04-27T12:02:00.675922", "media_url": null, "media_mime_type": null}]...
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Could you please provide your email address so I c Could you please provide your email address so I can pass your request to the right person?...
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[{"id": 19311, "message_id": " [{"id": 19311, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZBNjRFREI0M0YzNTlERTQ5MAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T20:37:43.008946", "media_url": null, "media_mime_type": null}, {"id": 19312, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZBNjRFREI0M0YzNTlERTQ5MAA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T20:37:57.104627", "media_url": null, "media_mime_type": null}, {"id": 19315, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg1RUZDMEUwOURBNzc5OUQ1NwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-25T20:43:44.358929", "media_url": null, "media_mime_type": null}, {"id": 19316, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg1RUZDMEUwOURBNzc5OUQ1NwA=_9393", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-25T20:43:55.189831", "media_url": null, "media_mime_type": null}, {"id": 19317, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA3RjdDQ0NENTk2REVDNzBDQQA=", "sender": "user", "message_type": "text", "content": "Can I know the status of my order", "created_at": "2026-04-25T20:44:16.118880", "media_url": null, "media_mime_type": null}, {"id": 19318, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA3RjdDQ0NENTk2REVDNzBDQQA=_3015", "sender": "bot", "message_type": "text", "content": "Could you please provide your order number? It should look something like DBO453230. This will help me find the status for you.", "created_at": "2026-04-25T20:44:28.069162", "media_url": null, "media_mime_type": null}, {"id": 19900, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTNFNzhENUQwMUE1OTMwMzc4QQA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human", "created_at": "2026-04-27T12:01:21.466630", "media_url": null, "media_mime_type": null}, {"id": 19901, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTNFNzhENUQwMUE1OTMwMzc4QQA=_2667", "sender": "bot", "message_type": "text", "content": "Of course — could you give me your full name so I can connect you with the right person?", "created_at": "2026-04-27T12:01:35.109253", "media_url": null, "media_mime_type": null}, {"id": 19902, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUM3MUVCNjgwMTAwNDE0NjU1QQA=", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-04-27T12:01:47.069695", "media_url": null, "media_mime_type": null}, {"id": 19903, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUM3MUVCNjgwMTAwNDE0NjU1QQA=_8160", "sender": "bot", "message_type": "text", "content": "Could you please provide your email address so I can pass your request to the right person?", "created_at": "2026-04-27T12:02:00.675922", "media_url": null, "media_mime_type": null}, {"id": 19904, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUIzMjkzMTdGREI0NzEzNDIwRgA=", "sender": "user", "message_type": "text", "content": "Aminesaada18@gmail.com", "created_at": "2026-04-27T12:02:19.508352", "media_url": null, "media_mime_type": null}, {"id": 19906, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUIzMjkzMTdGREI0NzEzNDIwRgA=_2538", "sender": "bot", "message_type": "text", "content": "Our team has been notified and will follow up with you shortly ✅", "created_at": "2026-04-27T12:02:40.598097", "media_url": null, "media_mime_type": null}]...
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Our team has been notified and will follow up with Our team has been notified and will follow up with you shortly ✅...
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[{"id": 18443, "message_id": " [{"id": 18443, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=_7578", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Ça va très bien, merci ! Et vous, comment allez-vous ?", "created_at": "2026-04-24T12:02:27.452782", "media_url": null, "media_mime_type": null}, {"id": 18444, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkMwNTJBNTcyMTREMkExRDM3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:17:15.109594", "media_url": null, "media_mime_type": null}, {"id": 18448, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRkMzQjYyRTM5OTEyQzMwQ0Y3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:19:01.507425", "media_url": null, "media_mime_type": null}, {"id": 18474, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRDFFMDBBMjJGNDMzQzlDNzQzAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T12:24:38.844839", "media_url": null, "media_mime_type": null}, {"id": 18476, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4NDUzMUJDREZEOEVEMjI1QQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T12:27:15.106655", "media_url": null, "media_mime_type": null}, {"id": 18573, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkVEQjVCMjg3M0VCODhCNTFFAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T13:53:06.303270", "media_url": null, "media_mime_type": null}, {"id": 18575, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzcxMzIxMjQzRUUzNEFCQUE2AA==", "sender": "user", "message_type": "text", "content": "wa khona", "created_at": "2026-04-24T13:54:29.463366", "media_url": null, "media_mime_type": null}, {"id": 18586, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T14:03:49.030234", "media_url": null, "media_mime_type": null}, {"id": 18587, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=_860", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?", "created_at": "2026-04-24T14:04:02.425026", "media_url": null, "media_mime_type": null}, {"id": 19907, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTY5MzY2QTJERTFFQTBGRjk5QgA=", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-27T12:03:21.024012", "media_url": null, "media_mime_type": null}, {"id": 19908, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=", "sender": "user", "message_type": "text", "content": "Je veux parler à un human", "created_at": "2026-04-27T12:03:28.396932", "media_url": null, "media_mime_type": null}, {"id": 19909, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=_3435", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?", "created_at": "2026-04-27T12:03:38.245534", "media_url": null, "media_mime_type": null}]...
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Bien sûr 😊 Pour vous mettre en relation avec notre Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?...
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[{"id": 18448, "message_id": " [{"id": 18448, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRkMzQjYyRTM5OTEyQzMwQ0Y3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:19:01.507425", "media_url": null, "media_mime_type": null}, {"id": 18474, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRDFFMDBBMjJGNDMzQzlDNzQzAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T12:24:38.844839", "media_url": null, "media_mime_type": null}, {"id": 18476, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4NDUzMUJDREZEOEVEMjI1QQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T12:27:15.106655", "media_url": null, "media_mime_type": null}, {"id": 18573, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkVEQjVCMjg3M0VCODhCNTFFAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T13:53:06.303270", "media_url": null, "media_mime_type": null}, {"id": 18575, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzcxMzIxMjQzRUUzNEFCQUE2AA==", "sender": "user", "message_type": "text", "content": "wa khona", "created_at": "2026-04-24T13:54:29.463366", "media_url": null, "media_mime_type": null}, {"id": 18586, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T14:03:49.030234", "media_url": null, "media_mime_type": null}, {"id": 18587, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=_860", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?", "created_at": "2026-04-24T14:04:02.425026", "media_url": null, "media_mime_type": null}, {"id": 19907, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTY5MzY2QTJERTFFQTBGRjk5QgA=", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-27T12:03:21.024012", "media_url": null, "media_mime_type": null}, {"id": 19908, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=", "sender": "user", "message_type": "text", "content": "Je veux parler à un human", "created_at": "2026-04-27T12:03:28.396932", "media_url": null, "media_mime_type": null}, {"id": 19909, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=_3435", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?", "created_at": "2026-04-27T12:03:38.245534", "media_url": null, "media_mime_type": null}, {"id": 19910, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-04-27T12:03:46.931666", "media_url": null, "media_mime_type": null}, {"id": 19912, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=_4249", "sender": "bot", "message_type": "text", "content": "Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊", "created_at": "2026-04-27T12:04:00.533319", "media_url": null, "media_mime_type": null}]...
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Merci, Amine. Notre équipe va vous contacter très Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊...
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[{"id": 18573, "message_id": " [{"id": 18573, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkVEQjVCMjg3M0VCODhCNTFFAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T13:53:06.303270", "media_url": null, "media_mime_type": null}, {"id": 18575, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzcxMzIxMjQzRUUzNEFCQUE2AA==", "sender": "user", "message_type": "text", "content": "wa khona", "created_at": "2026-04-24T13:54:29.463366", "media_url": null, "media_mime_type": null}, {"id": 18586, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T14:03:49.030234", "media_url": null, "media_mime_type": null}, {"id": 18587, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=_860", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?", "created_at": "2026-04-24T14:04:02.425026", "media_url": null, "media_mime_type": null}, {"id": 19907, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTY5MzY2QTJERTFFQTBGRjk5QgA=", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-27T12:03:21.024012", "media_url": null, "media_mime_type": null}, {"id": 19908, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=", "sender": "user", "message_type": "text", "content": "Je veux parler à un human", "created_at": "2026-04-27T12:03:28.396932", "media_url": null, "media_mime_type": null}, {"id": 19909, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=_3435", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?", "created_at": "2026-04-27T12:03:38.245534", "media_url": null, "media_mime_type": null}, {"id": 19910, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-04-27T12:03:46.931666", "media_url": null, "media_mime_type": null}, {"id": 19912, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=_4249", "sender": "bot", "message_type": "text", "content": "Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊", "created_at": "2026-04-27T12:04:00.533319", "media_url": null, "media_mime_type": null}, {"id": 19913, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBENkZDQkJFNDY1NUNEM0NBQQA=", "sender": "user", "message_type": "text", "content": "Renotifie stp", "created_at": "2026-04-27T12:12:25.968626", "media_url": null, "media_mime_type": null}, {"id": 19915, "message_id": "bot_notification_298_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 Intervention humaine requise\n\nChatbot: ForteunoWeb\nRaison: user request\nClient: Amine\nTéléphone: 33766648942\n\nConversation récente :\nClient: hi\nClient: Hi\nClient: hi\nClient: wa khona\nClient: Hi\nAgent: Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?\nClient: Bonjour\nClient: Je veux parler à un human\nAgent: Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?\nClient: Amine\nAgent: Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊\nClient: Renotifie stp", "created_at": "2026-04-27T12:12:32.792264", "media_url": null, "media_mime_type": null}, {"id": 19916, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBENkZDQkJFNDY1NUNEM0NBQQA=_796", "sender": "bot", "message_type": "text", "content": "C'est fait, Amine. Notre équipe va vous recontacter très bientôt. Merci pour votre patience ! 😊", "created_at": "2026-04-27T12:12:37.561943", "media_url": null, "media_mime_type": null}]...
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C'est fait, Amine. Notre équipe va vous recont C'est fait, Amine. Notre équipe va vous recontacter très bientôt. Merci pour votre patience ! 😊...
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[{"id": 19939, "message_id": " [{"id": 19939, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAERgUMkE0MjE5NjA1RDNERTAxRDEwRDAA", "sender": "bot", "message_type": "text", "content": "Salam alaikom", "created_at": "2026-04-27T13:11:13.540661", "media_url": null, "media_mime_type": null}, {"id": 19940, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAERgUMkExQjdGMUIxNjdGN0U5ODU2MEEA", "sender": "bot", "message_type": "text", "content": "Je suis de la part de Dr Haitham boutaib", "created_at": "2026-04-27T13:11:50.235683", "media_url": null, "media_mime_type": null}, {"id": 19941, "message_id": "meta_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAEhgWM0VCMDc0OUQ4MEFBNUY4MENCM0U2MgA=", "sender": "user", "message_type": "text", "content": "salam marhba khai", "created_at": "2026-04-27T13:12:11.731249", "media_url": null, "media_mime_type": null}, {"id": 19942, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAERgUMkE3MjUxNTIyQ0E5RjRCODUyNDYA", "sender": "bot", "message_type": "text", "content": "Svp j’ai besoin de connecter le whatsapp du cabinet à un agent IA mais depuis le profil facebook du Dr mais je pense le whatsapp est déjà connecté l un autre business portfolio", "created_at": "2026-04-27T13:12:59.662157", "media_url": null, "media_mime_type": null}, {"id": 19943, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAERgUMkE2Q0RBNTg5NjdFQTVEMjYwODcA", "sender": "bot", "message_type": "text", "content": "C’est peut etre dyalk tatqoli si c’est le cas \nWchoukran bzaf akhi", "created_at": "2026-04-27T13:13:46.004729", "media_url": null, "media_mime_type": null}, {"id": 19944, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAERgUMkFEQzNFQzk0RTBGMzgzNTMwMjAA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"interface screenshot\",\n \"evidence\": \"photo shows a screenshot with text and UI elements\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image is not related to dental health.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-27T13:16:24.637310", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5619/download", "media_mime_type": "image/jpeg"}, {"id": 19945, "message_id": "meta_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAEhgWM0VCMDE1Rjc0MTlEMEEyQzc1Qjk1OQA=", "sender": "user", "message_type": "text", "content": "att ana anchouf", "created_at": "2026-04-27T13:17:32.221137", "media_url": null, "media_mime_type": null}, {"id": 19946, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNjY2NDA1NzU2FQIAEhgWM0VCMDE1Rjc0MTlEMEEyQzc1Qjk1OQA=_5515", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊\n\nMerci pour votre message. Si je comprends bien, vous souhaitez connecter le WhatsApp du cabinet à un agent IA, mais il semble déjà être lié à un autre profil business. Pour clarifier cela, il serait peut-être utile de discuter directement avec notre équipe technique.\n\nJe vous propose de fixer un appel de 5 minutes avec un de nos ingénieurs IA pour voir comment on peut vous aider à résoudre ce problème. Quel jour et à quelle heure seriez-vous disponible pour cet appel ?", "created_at": "2026-04-27T13:17:49.999774", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊
Merci pour votre messa وعليكم السلام ورحمة الله 😊
Merci pour votre message. Si je comprends bien, vous souhaitez connecter le WhatsApp du cabinet à un agent IA, mais il semble déjà être lié à un autre profil business. Pour clarifier cela, il serait peut-être utile de discuter directement avec notre équipe technique.
Je vous propose de fixer un appel de 5 minutes avec un de nos ingénieurs IA pour voir comment on peut vous aider à résoudre ce problème. Quel jour et à quelle heure seriez-vous disponible pour cet appel ?...
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[{"id": 8774, "message_id": "3 [{"id": 8774, "message_id": "3EB0CEA5B308F69BBD5F87", "sender": "bot", "message_type": "text", "content": "Bonjour AIT ARAB NOURA, Centre dentaire Dr DINANI Hicham vous informe que vous avez executer un payement de 1000,00 Espèce le *16*", "created_at": "2026-03-30T11:19:44.099395", "media_url": null, "media_mime_type": null}, {"id": 19966, "message_id": "AC68EA85CCA361752933D17BC372D428", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-27T14:15:13.775618", "media_url": null, "media_mime_type": null}, {"id": 19967, "message_id": "bot_AC68EA85CCA361752933D17BC372D428_7011", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-27T14:15:27.107775", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 8774, "message_id": "3 [{"id": 8774, "message_id": "3EB0CEA5B308F69BBD5F87", "sender": "bot", "message_type": "text", "content": "Bonjour AIT ARAB NOURA, Centre dentaire Dr DINANI Hicham vous informe que vous avez executer un payement de 1000,00 Espèce le *16*", "created_at": "2026-03-30T11:19:44.099395", "media_url": null, "media_mime_type": null}, {"id": 19966, "message_id": "AC68EA85CCA361752933D17BC372D428", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-27T14:15:13.775618", "media_url": null, "media_mime_type": null}, {"id": 19967, "message_id": "bot_AC68EA85CCA361752933D17BC372D428_7011", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-27T14:15:27.107775", "media_url": null, "media_mime_type": null}, {"id": 19969, "message_id": "AC8D09CDBFAA3EA8FBFA8F4131CB8DB0", "sender": "user", "message_type": "text", "content": "3afak bghit nzyar les bague noura ait arab", "created_at": "2026-04-27T14:16:02.469241", "media_url": null, "media_mime_type": null}, {"id": 19970, "message_id": "AC2AA66B67E2EDD77601FBFB0018E03A", "sender": "user", "message_type": "text", "content": "Imta", "created_at": "2026-04-27T14:16:13.505992", "media_url": null, "media_mime_type": null}, {"id": 19971, "message_id": "AC92C5A9305978F679FA9D18A35B36AE", "sender": "user", "message_type": "text", "content": "Nji", "created_at": "2026-04-27T14:16:22.600937", "media_url": null, "media_mime_type": null}, {"id": 19972, "message_id": "bot_AC92C5A9305978F679FA9D18A35B36AE_1773", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 بغيت نتأكد معاك: واش الإسم الكامل هو Noura Ait Arab؟ وشحال الوقت اللي مناسبكوم باش تجي تديري الزيار ديال les bagues؟", "created_at": "2026-04-27T14:16:40.429755", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 بغيت نتأكد معاك: واش الإسم الكامل هو Noura مرحبا 😊 بغيت نتأكد معاك: واش الإسم الكامل هو Noura Ait Arab؟ وشحال الوقت اللي مناسبكوم باش تجي تديري الزيار ديال les bagues؟...
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[{"id": 8774, "message_id": "3 [{"id": 8774, "message_id": "3EB0CEA5B308F69BBD5F87", "sender": "bot", "message_type": "text", "content": "Bonjour AIT ARAB NOURA, Centre dentaire Dr DINANI Hicham vous informe que vous avez executer un payement de 1000,00 Espèce le *16*", "created_at": "2026-03-30T11:19:44.099395", "media_url": null, "media_mime_type": null}, {"id": 19966, "message_id": "AC68EA85CCA361752933D17BC372D428", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-27T14:15:13.775618", "media_url": null, "media_mime_type": null}, {"id": 19967, "message_id": "bot_AC68EA85CCA361752933D17BC372D428_7011", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-27T14:15:27.107775", "media_url": null, "media_mime_type": null}, {"id": 19969, "message_id": "AC8D09CDBFAA3EA8FBFA8F4131CB8DB0", "sender": "user", "message_type": "text", "content": "3afak bghit nzyar les bague noura ait arab", "created_at": "2026-04-27T14:16:02.469241", "media_url": null, "media_mime_type": null}, {"id": 19970, "message_id": "AC2AA66B67E2EDD77601FBFB0018E03A", "sender": "user", "message_type": "text", "content": "Imta", "created_at": "2026-04-27T14:16:13.505992", "media_url": null, "media_mime_type": null}, {"id": 19971, "message_id": "AC92C5A9305978F679FA9D18A35B36AE", "sender": "user", "message_type": "text", "content": "Nji", "created_at": "2026-04-27T14:16:22.600937", "media_url": null, "media_mime_type": null}, {"id": 19972, "message_id": "bot_AC92C5A9305978F679FA9D18A35B36AE_1773", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 بغيت نتأكد معاك: واش الإسم الكامل هو Noura Ait Arab؟ وشحال الوقت اللي مناسبكوم باش تجي تديري الزيار ديال les bagues؟", "created_at": "2026-04-27T14:16:40.429755", "media_url": null, "media_mime_type": null}, {"id": 19973, "message_id": "ACDD4A9FEF38FFD6299297329FCD215F", "sender": "user", "message_type": "text", "content": "Oui noura ait arab", "created_at": "2026-04-27T14:17:02.090462", "media_url": null, "media_mime_type": null}, {"id": 19974, "message_id": "AC8350DB7803A51673E12D98853D1F72", "sender": "user", "message_type": "text", "content": "3chya", "created_at": "2026-04-27T14:17:11.782430", "media_url": null, "media_mime_type": null}, {"id": 19975, "message_id": "AC6870FB334F15E67C4848CAFAC21A0C", "sender": "user", "message_type": "text", "content": "Machi sba7", "created_at": "2026-04-27T14:17:17.788792", "media_url": null, "media_mime_type": null}, {"id": 19978, "message_id": "bot_AC6870FB334F15E67C4848CAFAC21A0C_4829", "sender": "bot", "message_type": "text", "content": "مرحبا Noura Ait Arab 😊 تسجّل الطلب ديالكوم، والفريق غادي يتواصلوا بيكوم باش يأكدو الموعد إن شاء الله 🙏🏻\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة.", "created_at": "2026-04-27T14:17:34.335235", "media_url": null, "media_mime_type": null}]...
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مرحبا Noura Ait Arab 😊 تسجّل الطلب ديالكوم، والفري مرحبا Noura Ait Arab 😊 تسجّل الطلب ديالكوم، والفريق غادي يتواصلوا بيكوم باش يأكدو الموعد إن شاء الله 🙏🏻
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة....
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[{"id": 17093, "message_id": " [{"id": 17093, "message_id": "bot_3A6E55B417EBFEC1B31D_3183", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك أختي 😊 وقتما احتاجيتيو شي حاجة أنا هنا رهن الإشارة ديالكوم.", "created_at": "2026-04-17T16:26:15.790979", "media_url": null, "media_mime_type": null}, {"id": 17096, "message_id": "3AB3E84C444723E8DD39", "sender": "user", "message_type": "text", "content": "Chokran akhti", "created_at": "2026-04-17T17:11:29.676562", "media_url": null, "media_mime_type": null}, {"id": 17097, "message_id": "bot_3AB3E84C444723E8DD39_9840", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك أختي 😊 إذا احتاجيتي شي مساعدة أخرى أنا هنا.", "created_at": "2026-04-17T17:11:43.280813", "media_url": null, "media_mime_type": null}, {"id": 17327, "message_id": "3AC863939AEF4F472161", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك كتابة المقطع الصوتي باللهجة المغربية:\n\n\"سلام ختي، كي دايرة لاباس عليك بخير مزيانة؟ ختي بغيت نعرف واش غدا إن شاء الله يكونوا واجدين هادوك لي باك (les bacs) ديال محمد؟ إلا كانوا واجدين باش حيتاش هو كاين هنايا، بغا زعما يدوز غدا عندكم يديرهم باش نهار الخميس راه غادي فحاله، غادي فحاله لطنجة.\"", "created_at": "2026-04-21T14:20:36.891306", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4686/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17328, "message_id": "3AF86AFC68D910E6389D", "sender": "user", "message_type": "voice", "content": "[Voice message] فاش غترد عليا الله يسهل عليك.", "created_at": "2026-04-21T14:20:40.448676", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4687/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17329, "message_id": "bot_3AF86AFC68D910E6389D_8688", "sender": "bot", "message_type": "text", "content": "شكراً أختي على سؤالك، ولكن بالنسبة لتوفر les bacs ديال محمد غداً، خاص الفريق الطبي هو اللي يأكد واش واجدين ولا باقي. غادي نبلغ الفريق وغادي يتواصلوا معاكوم في أقرب وقت إن شاء الله.", "created_at": "2026-04-21T14:21:33.216923", "media_url": null, "media_mime_type": null}, {"id": 17330, "message_id": "3AAF755AE9A0A0A57DFD", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-21T14:22:15.896626", "media_url": null, "media_mime_type": null}, {"id": 17331, "message_id": "bot_3AAF755AE9A0A0A57DFD_3306", "sender": "bot", "message_type": "text", "content": "شكراً على التأكيد أختي، غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معاكوم بالتفاصيل في أقرب وقت إن شاء الله. إذا احتاجتي أي مساعدة إضافية، أنا رهن الإشارة.", "created_at": "2026-04-21T14:22:28.266836", "media_url": null, "media_mime_type": null}, {"id": 17381, "message_id": "3EB0B7A5B51C3E70ADFD0E", "sender": "bot", "message_type": "text", "content": "salam khti", "created_at": "2026-04-22T09:25:07.695642", "media_url": null, "media_mime_type": null}, {"id": 17382, "message_id": "3EB0389BCE1C7A78E43E4C", "sender": "bot", "message_type": "text", "content": "rah mazal mawsslounach mn laboratoire ri iwesslouni ranssonilik", "created_at": "2026-04-22T09:25:27.034537", "media_url": null, "media_mime_type": null}, {"id": 19980, "message_id": "3AC8149FA125D342515D", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام أختي كيدايرة لاباس عليك بخير؟ أختي أنا من طرف محمد الحياني اللي كيستنى باش يدير ديك... هاديك ليباك (les bagues)، بغيت نسولك واش واجدين ولا مازال ما وجدوش. تقدري تردي عليا باش... هو راه مسافر لطنجة باش زعما يكون هنايا ف...", "created_at": "2026-04-27T15:04:32.387685", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5626/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19981, "message_id": "bot_3AC8149FA125D342515D_8919", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-27T15:04:55.483700", "media_url": null, "media_mime_type": null}]...
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واخا تعطيني الإسم الكامل ديالك؟
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[{"id": 17327, "message_id": " [{"id": 17327, "message_id": "3AC863939AEF4F472161", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك كتابة المقطع الصوتي باللهجة المغربية:\n\n\"سلام ختي، كي دايرة لاباس عليك بخير مزيانة؟ ختي بغيت نعرف واش غدا إن شاء الله يكونوا واجدين هادوك لي باك (les bacs) ديال محمد؟ إلا كانوا واجدين باش حيتاش هو كاين هنايا، بغا زعما يدوز غدا عندكم يديرهم باش نهار الخميس راه غادي فحاله، غادي فحاله لطنجة.\"", "created_at": "2026-04-21T14:20:36.891306", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4686/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17328, "message_id": "3AF86AFC68D910E6389D", "sender": "user", "message_type": "voice", "content": "[Voice message] فاش غترد عليا الله يسهل عليك.", "created_at": "2026-04-21T14:20:40.448676", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4687/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17329, "message_id": "bot_3AF86AFC68D910E6389D_8688", "sender": "bot", "message_type": "text", "content": "شكراً أختي على سؤالك، ولكن بالنسبة لتوفر les bacs ديال محمد غداً، خاص الفريق الطبي هو اللي يأكد واش واجدين ولا باقي. غادي نبلغ الفريق وغادي يتواصلوا معاكوم في أقرب وقت إن شاء الله.", "created_at": "2026-04-21T14:21:33.216923", "media_url": null, "media_mime_type": null}, {"id": 17330, "message_id": "3AAF755AE9A0A0A57DFD", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-21T14:22:15.896626", "media_url": null, "media_mime_type": null}, {"id": 17331, "message_id": "bot_3AAF755AE9A0A0A57DFD_3306", "sender": "bot", "message_type": "text", "content": "شكراً على التأكيد أختي، غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معاكوم بالتفاصيل في أقرب وقت إن شاء الله. إذا احتاجتي أي مساعدة إضافية، أنا رهن الإشارة.", "created_at": "2026-04-21T14:22:28.266836", "media_url": null, "media_mime_type": null}, {"id": 17381, "message_id": "3EB0B7A5B51C3E70ADFD0E", "sender": "bot", "message_type": "text", "content": "salam khti", "created_at": "2026-04-22T09:25:07.695642", "media_url": null, "media_mime_type": null}, {"id": 17382, "message_id": "3EB0389BCE1C7A78E43E4C", "sender": "bot", "message_type": "text", "content": "rah mazal mawsslounach mn laboratoire ri iwesslouni ranssonilik", "created_at": "2026-04-22T09:25:27.034537", "media_url": null, "media_mime_type": null}, {"id": 19980, "message_id": "3AC8149FA125D342515D", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام أختي كيدايرة لاباس عليك بخير؟ أختي أنا من طرف محمد الحياني اللي كيستنى باش يدير ديك... هاديك ليباك (les bagues)، بغيت نسولك واش واجدين ولا مازال ما وجدوش. تقدري تردي عليا باش... هو راه مسافر لطنجة باش زعما يكون هنايا ف...", "created_at": "2026-04-27T15:04:32.387685", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5626/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19981, "message_id": "bot_3AC8149FA125D342515D_8919", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-27T15:04:55.483700", "media_url": null, "media_mime_type": null}, {"id": 19982, "message_id": "3AD3BFAAFBE31D800C11", "sender": "user", "message_type": "voice", "content": "[Voice message] اللحْياني محمد.", "created_at": "2026-04-27T15:05:07.138828", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5627/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19983, "message_id": "3AC6DA17EB5196AA46DC", "sender": "user", "message_type": "voice", "content": "[Voice message] أنا أختكم فاطمة الحياني، حتى أنا كنت متبعة معاكم.", "created_at": "2026-04-27T15:05:18.209025", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5628/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19985, "message_id": "bot_3AC6DA17EB5196AA46DC_5699", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-04-27T15:05:40.350665", "media_url": null, "media_mime_type": null}]...
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غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغاد غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 17329, "message_id": " [{"id": 17329, "message_id": "bot_3AF86AFC68D910E6389D_8688", "sender": "bot", "message_type": "text", "content": "شكراً أختي على سؤالك، ولكن بالنسبة لتوفر les bacs ديال محمد غداً، خاص الفريق الطبي هو اللي يأكد واش واجدين ولا باقي. غادي نبلغ الفريق وغادي يتواصلوا معاكوم في أقرب وقت إن شاء الله.", "created_at": "2026-04-21T14:21:33.216923", "media_url": null, "media_mime_type": null}, {"id": 17330, "message_id": "3AAF755AE9A0A0A57DFD", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-21T14:22:15.896626", "media_url": null, "media_mime_type": null}, {"id": 17331, "message_id": "bot_3AAF755AE9A0A0A57DFD_3306", "sender": "bot", "message_type": "text", "content": "شكراً على التأكيد أختي، غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معاكوم بالتفاصيل في أقرب وقت إن شاء الله. إذا احتاجتي أي مساعدة إضافية، أنا رهن الإشارة.", "created_at": "2026-04-21T14:22:28.266836", "media_url": null, "media_mime_type": null}, {"id": 17381, "message_id": "3EB0B7A5B51C3E70ADFD0E", "sender": "bot", "message_type": "text", "content": "salam khti", "created_at": "2026-04-22T09:25:07.695642", "media_url": null, "media_mime_type": null}, {"id": 17382, "message_id": "3EB0389BCE1C7A78E43E4C", "sender": "bot", "message_type": "text", "content": "rah mazal mawsslounach mn laboratoire ri iwesslouni ranssonilik", "created_at": "2026-04-22T09:25:27.034537", "media_url": null, "media_mime_type": null}, {"id": 19980, "message_id": "3AC8149FA125D342515D", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام أختي كيدايرة لاباس عليك بخير؟ أختي أنا من طرف محمد الحياني اللي كيستنى باش يدير ديك... هاديك ليباك (les bagues)، بغيت نسولك واش واجدين ولا مازال ما وجدوش. تقدري تردي عليا باش... هو راه مسافر لطنجة باش زعما يكون هنايا ف...", "created_at": "2026-04-27T15:04:32.387685", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5626/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19981, "message_id": "bot_3AC8149FA125D342515D_8919", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-27T15:04:55.483700", "media_url": null, "media_mime_type": null}, {"id": 19982, "message_id": "3AD3BFAAFBE31D800C11", "sender": "user", "message_type": "voice", "content": "[Voice message] اللحْياني محمد.", "created_at": "2026-04-27T15:05:07.138828", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5627/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19983, "message_id": "3AC6DA17EB5196AA46DC", "sender": "user", "message_type": "voice", "content": "[Voice message] أنا أختكم فاطمة اللحياني حتى أنا كنت متبعة معكم.", "created_at": "2026-04-27T15:05:18.209025", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5628/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19985, "message_id": "bot_3AC6DA17EB5196AA46DC_5699", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-04-27T15:05:40.350665", "media_url": null, "media_mime_type": null}, {"id": 19986, "message_id": "3AA341E863C02D871F8E", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-27T15:06:11.722303", "media_url": null, "media_mime_type": null}, {"id": 19987, "message_id": "bot_3AA341E863C02D871F8E_6076", "sender": "bot", "message_type": "text", "content": "غادي يتواصلوا معكوم الفريق قريبا إن شاء الله، شكراً على صبركوم وأي سؤال آخر أنا هنا.", "created_at": "2026-04-27T15:06:23.854406", "media_url": null, "media_mime_type": null}]...
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غادي يتواصلوا معكوم الفريق قريبا إن شاء الله، شكرا غادي يتواصلوا معكوم الفريق قريبا إن شاء الله، شكراً على صبركوم وأي سؤال آخر أنا هنا....
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[{"id": 17676, "message_id": " [{"id": 17676, "message_id": "3EB08F121F87C427267C2D", "sender": "bot", "message_type": "text", "content": "صحتك هي أولويتنا، ويسعدنا خدمتك في مركز الدكتور ديناني هشام لطب الأسنان. نحن نقدر رضاك ونود أن نطلب منك تقييم تجربتك معنا باتباع هذا الرابط https://bit.ly/3yYyxc3. يتطلب التقييم خطوتين بسيطتين، يرجى التأكد من إكمال كل منهما حتى يتم قبول نتيجة التقييم بشكل جيد. شكرًا !\r\n\r\nVotre santé est notre priorité, et nous sommes heureux de vous servir au sein du Centre dentaire du Dr Dinani Hicham. Nous accordons une grande importance à votre satisfaction et aimerions vous demander d'évaluer votre expérience avec nous en suivant ce lien https://bit.ly/3yYyxc3. L'évaluation nécessite deux étapes simples, veuillez-vous assurer de compléter chacune d'elles afin que le résultat de votre évaluation soit bien reçu. Merci !", "created_at": "2026-04-23T09:43:50.438317", "media_url": null, "media_mime_type": null}, {"id": 17695, "message_id": "AC8AA365D4AC786B48EF4EE07114C43C", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: This appears to be a dental photo.\n\n(b) Visually observable details (neutral, non-diagnostic language): The image shows a close-up of a person's teeth with clear orthodontic brackets attached to the front teeth. Multiple teeth appear to have visible dark brown discoloration and uneven coloration. The lips and part of the surrounding skin are also visible. The teeth are in various positions, and the gums can be seen above the upper teeth.\n\n(c) Visible text (OCR): There is no visible text in the image.\n\n(d) Flag: No diagnostic terms, no suggestions of conditions, no recommendations for treatment provided. Output is strictly factual and observational.\n\nUser message context: (a) Image type: Dental photo \n(b) Description: The image shows an open mouth with visible upper and lower teeth. There are clear or white orthodontic brackets attached to the teeth. There is visible brown discoloration on multiple teeth. \n(c) Visible text (OCR): There is no visible text in the image. \n(d) Flag: No diagnostic terms used, no conditions suggested, no treatments recommended. This is a factual and observational description only.", "created_at": "2026-04-23T10:16:33.708445", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4818/download", "media_mime_type": "image/jpeg"}, {"id": 17696, "message_id": "AC301B3C9437CDFA2786B9C829F0E061", "sender": "user", "message_type": "image", "content": "(a) **Type of image:** \nDental photo (intraoral photograph).\n\n(b) **Visually observable details:** \n- Several upper teeth are visible, with transparent or white braces/brackets attached to them.\n- There is a visible green arrow drawn on the image, pointing toward one of the teeth.\n- The gums in the area being pointed to are visible.\n- The person is pulling their cheek back with their finger to expose the teeth and gums.\n- Some visible variations in tooth color are present.\n\n(c) **Visible text (OCR):** \nThere is no visible text in the image except for the green arrow.\n\n(d) **Flag:** \n- No diagnostic terms used.\n- No conditions suggested.\n- No treatment recommendations made.", "created_at": "2026-04-23T10:16:34.433616", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4819/download", "media_mime_type": "image/jpeg"}, {"id": 17697, "message_id": "bot_AC301B3C9437CDFA2786B9C829F0E061_8461", "sender": "bot", "message_type": "text", "content": "الفريق غادي يتواصلوا بيكوم بهاد الموضوع إن شاء الله 🙏🏻", "created_at": "2026-04-23T10:17:05.588212", "media_url": null, "media_mime_type": null}, {"id": 17698, "message_id": "AC1EF09A4C775B6AF8CB95E13A64B07E", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Dental photo\n\n(b) Visually observable description (neutral, non-diagnostic): \n- This is a close-up image of the front teeth and lips of an individual.\n- The teeth have visible brackets attached, which are part of orthodontic braces.\n- There is visible brown discoloration on several teeth.\n- Two of the teeth are circled in green.\n- The circled areas show the surfaces of teeth with visible yellowish-brown areas.\n- The gums and lips are partially visible.\n\n(c) Visible text (OCR): \n- There is no visible text present in the image.\n\n(d) Flag: \n- No diagnostic terms or conditions have been used.\n- No treatment or recommendations are made. \n- The description is purely factual and observational.\n\nUser message context: (a) Type of image: This appears to be a dental photo.\n\n(b) Visually observable description (neutral, non-diagnostic language):\n- The image shows the front upper and lower teeth of an individual with ceramic or clear braces (orthodontic brackets) attached.\n- There is visible discoloration on multiple teeth, ranging from yellow to brown.\n- Two teeth are marked with green circles; within these circles, the teeth appear to have areas of lightness or spots that look visually different from the rest of the tooth surface.\n- The gums, lips, and facial skin are visible at the edges of the image.\n\n(c) Visible text (OCR): No visible text is present in the image.\n\n(d) Flag: \n- No diagnostic terms used.\n- No condition suggested.\n- No treatment recommended.\n- Factual and observational only.", "created_at": "2026-04-23T10:17:50.530044", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4820/download", "media_mime_type": "image/jpeg"}, {"id": 17699, "message_id": "bot_AC1EF09A4C775B6AF8CB95E13A64B07E_8461", "sender": "bot", "message_type": "text", "content": "الفريق غادي يتواصلوا بيكوم بهاد الموضوع إن شاء الله 🙏🏻", "created_at": "2026-04-23T10:18:13.244701", "media_url": null, "media_mime_type": null}, {"id": 19988, "message_id": "AC7C4D4B29F028D600AE88D994F61395", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-27T15:40:04.171405", "media_url": null, "media_mime_type": null}, {"id": 19989, "message_id": "bot_AC7C4D4B29F028D600AE88D994F61395_7011", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-27T15:40:17.122067", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 17676, "message_id": " [{"id": 17676, "message_id": "3EB08F121F87C427267C2D", "sender": "bot", "message_type": "text", "content": "صحتك هي أولويتنا، ويسعدنا خدمتك في مركز الدكتور ديناني هشام لطب الأسنان. نحن نقدر رضاك ونود أن نطلب منك تقييم تجربتك معنا باتباع هذا الرابط https://bit.ly/3yYyxc3. يتطلب التقييم خطوتين بسيطتين، يرجى التأكد من إكمال كل منهما حتى يتم قبول نتيجة التقييم بشكل جيد. شكرًا !\r\n\r\nVotre santé est notre priorité, et nous sommes heureux de vous servir au sein du Centre dentaire du Dr Dinani Hicham. Nous accordons une grande importance à votre satisfaction et aimerions vous demander d'évaluer votre expérience avec nous en suivant ce lien https://bit.ly/3yYyxc3. L'évaluation nécessite deux étapes simples, veuillez-vous assurer de compléter chacune d'elles afin que le résultat de votre évaluation soit bien reçu. Merci !", "created_at": "2026-04-23T09:43:50.438317", "media_url": null, "media_mime_type": null}, {"id": 17695, "message_id": "AC8AA365D4AC786B48EF4EE07114C43C", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: This appears to be a dental photo.\n\n(b) Visually observable details (neutral, non-diagnostic language): The image shows a close-up of a person's teeth with clear orthodontic brackets attached to the front teeth. Multiple teeth appear to have visible dark brown discoloration and uneven coloration. The lips and part of the surrounding skin are also visible. The teeth are in various positions, and the gums can be seen above the upper teeth.\n\n(c) Visible text (OCR): There is no visible text in the image.\n\n(d) Flag: No diagnostic terms, no suggestions of conditions, no recommendations for treatment provided. Output is strictly factual and observational.\n\nUser message context: (a) Image type: Dental photo \n(b) Description: The image shows an open mouth with visible upper and lower teeth. There are clear or white orthodontic brackets attached to the teeth. There is visible brown discoloration on multiple teeth. \n(c) Visible text (OCR): There is no visible text in the image. \n(d) Flag: No diagnostic terms used, no conditions suggested, no treatments recommended. This is a factual and observational description only.", "created_at": "2026-04-23T10:16:33.708445", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4818/download", "media_mime_type": "image/jpeg"}, {"id": 17696, "message_id": "AC301B3C9437CDFA2786B9C829F0E061", "sender": "user", "message_type": "image", "content": "(a) **Type of image:** \nDental photo (intraoral photograph).\n\n(b) **Visually observable details:** \n- Several upper teeth are visible, with transparent or white braces/brackets attached to them.\n- There is a visible green arrow drawn on the image, pointing toward one of the teeth.\n- The gums in the area being pointed to are visible.\n- The person is pulling their cheek back with their finger to expose the teeth and gums.\n- Some visible variations in tooth color are present.\n\n(c) **Visible text (OCR):** \nThere is no visible text in the image except for the green arrow.\n\n(d) **Flag:** \n- No diagnostic terms used.\n- No conditions suggested.\n- No treatment recommendations made.", "created_at": "2026-04-23T10:16:34.433616", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4819/download", "media_mime_type": "image/jpeg"}, {"id": 17697, "message_id": "bot_AC301B3C9437CDFA2786B9C829F0E061_8461", "sender": "bot", "message_type": "text", "content": "الفريق غادي يتواصلوا بيكوم بهاد الموضوع إن شاء الله 🙏🏻", "created_at": "2026-04-23T10:17:05.588212", "media_url": null, "media_mime_type": null}, {"id": 17698, "message_id": "AC1EF09A4C775B6AF8CB95E13A64B07E", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Dental photo\n\n(b) Visually observable description (neutral, non-diagnostic): \n- This is a close-up image of the front teeth and lips of an individual.\n- The teeth have visible brackets attached, which are part of orthodontic braces.\n- There is visible brown discoloration on several teeth.\n- Two of the teeth are circled in green.\n- The circled areas show the surfaces of teeth with visible yellowish-brown areas.\n- The gums and lips are partially visible.\n\n(c) Visible text (OCR): \n- There is no visible text present in the image.\n\n(d) Flag: \n- No diagnostic terms or conditions have been used.\n- No treatment or recommendations are made. \n- The description is purely factual and observational.\n\nUser message context: (a) Type of image: This appears to be a dental photo.\n\n(b) Visually observable description (neutral, non-diagnostic language):\n- The image shows the front upper and lower teeth of an individual with ceramic or clear braces (orthodontic brackets) attached.\n- There is visible discoloration on multiple teeth, ranging from yellow to brown.\n- Two teeth are marked with green circles; within these circles, the teeth appear to have areas of lightness or spots that look visually different from the rest of the tooth surface.\n- The gums, lips, and facial skin are visible at the edges of the image.\n\n(c) Visible text (OCR): No visible text is present in the image.\n\n(d) Flag: \n- No diagnostic terms used.\n- No condition suggested.\n- No treatment recommended.\n- Factual and observational only.", "created_at": "2026-04-23T10:17:50.530044", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4820/download", "media_mime_type": "image/jpeg"}, {"id": 17699, "message_id": "bot_AC1EF09A4C775B6AF8CB95E13A64B07E_8461", "sender": "bot", "message_type": "text", "content": "الفريق غادي يتواصلوا بيكوم بهاد الموضوع إن شاء الله 🙏🏻", "created_at": "2026-04-23T10:18:13.244701", "media_url": null, "media_mime_type": null}, {"id": 19988, "message_id": "AC7C4D4B29F028D600AE88D994F61395", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-27T15:40:04.171405", "media_url": null, "media_mime_type": null}, {"id": 19989, "message_id": "bot_AC7C4D4B29F028D600AE88D994F61395_7011", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-27T15:40:17.122067", "media_url": null, "media_mime_type": null}, {"id": 19990, "message_id": "AC2E12DDC6D7B12A05D6BECCEBBB048F", "sender": "user", "message_type": "text", "content": "maradito 3liya walo", "created_at": "2026-04-27T15:40:17.870847", "media_url": null, "media_mime_type": null}, {"id": 19991, "message_id": "bot_AC2E12DDC6D7B12A05D6BECCEBBB048F_5942", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-27T15:40:26.140090", "media_url": null, "media_mime_type": null}]...
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واخا تعطيني الإسم الكامل ديالك؟
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[{"id": 17676, "message_id": " [{"id": 17676, "message_id": "3EB08F121F87C427267C2D", "sender": "bot", "message_type": "text", "content": "صحتك هي أولويتنا، ويسعدنا خدمتك في مركز الدكتور ديناني هشام لطب الأسنان. نحن نقدر رضاك ونود أن نطلب منك تقييم تجربتك معنا باتباع هذا الرابط https://bit.ly/3yYyxc3. يتطلب التقييم خطوتين بسيطتين، يرجى التأكد من إكمال كل منهما حتى يتم قبول نتيجة التقييم بشكل جيد. شكرًا !\r\n\r\nVotre santé est notre priorité, et nous sommes heureux de vous servir au sein du Centre dentaire du Dr Dinani Hicham. Nous accordons une grande importance à votre satisfaction et aimerions vous demander d'évaluer votre expérience avec nous en suivant ce lien https://bit.ly/3yYyxc3. L'évaluation nécessite deux étapes simples, veuillez-vous assurer de compléter chacune d'elles afin que le résultat de votre évaluation soit bien reçu. Merci !", "created_at": "2026-04-23T09:43:50.438317", "media_url": null, "media_mime_type": null}, {"id": 17695, "message_id": "AC8AA365D4AC786B48EF4EE07114C43C", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: This appears to be a dental photo.\n\n(b) Visually observable details (neutral, non-diagnostic language): The image shows a close-up of a person's teeth with clear orthodontic brackets attached to the front teeth. Multiple teeth appear to have visible dark brown discoloration and uneven coloration. The lips and part of the surrounding skin are also visible. The teeth are in various positions, and the gums can be seen above the upper teeth.\n\n(c) Visible text (OCR): There is no visible text in the image.\n\n(d) Flag: No diagnostic terms, no suggestions of conditions, no recommendations for treatment provided. Output is strictly factual and observational.\n\nUser message context: (a) Image type: Dental photo \n(b) Description: The image shows an open mouth with visible upper and lower teeth. There are clear or white orthodontic brackets attached to the teeth. There is visible brown discoloration on multiple teeth. \n(c) Visible text (OCR): There is no visible text in the image. \n(d) Flag: No diagnostic terms used, no conditions suggested, no treatments recommended. This is a factual and observational description only.", "created_at": "2026-04-23T10:16:33.708445", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4818/download", "media_mime_type": "image/jpeg"}, {"id": 17696, "message_id": "AC301B3C9437CDFA2786B9C829F0E061", "sender": "user", "message_type": "image", "content": "(a) **Type of image:** \nDental photo (intraoral photograph).\n\n(b) **Visually observable details:** \n- Several upper teeth are visible, with transparent or white braces/brackets attached to them.\n- There is a visible green arrow drawn on the image, pointing toward one of the teeth.\n- The gums in the area being pointed to are visible.\n- The person is pulling their cheek back with their finger to expose the teeth and gums.\n- Some visible variations in tooth color are present.\n\n(c) **Visible text (OCR):** \nThere is no visible text in the image except for the green arrow.\n\n(d) **Flag:** \n- No diagnostic terms used.\n- No conditions suggested.\n- No treatment recommendations made.", "created_at": "2026-04-23T10:16:34.433616", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4819/download", "media_mime_type": "image/jpeg"}, {"id": 17697, "message_id": "bot_AC301B3C9437CDFA2786B9C829F0E061_8461", "sender": "bot", "message_type": "text", "content": "الفريق غادي يتواصلوا بيكوم بهاد الموضوع إن شاء الله 🙏🏻", "created_at": "2026-04-23T10:17:05.588212", "media_url": null, "media_mime_type": null}, {"id": 17698, "message_id": "AC1EF09A4C775B6AF8CB95E13A64B07E", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Dental photo\n\n(b) Visually observable description (neutral, non-diagnostic): \n- This is a close-up image of the front teeth and lips of an individual.\n- The teeth have visible brackets attached, which are part of orthodontic braces.\n- There is visible brown discoloration on several teeth.\n- Two of the teeth are circled in green.\n- The circled areas show the surfaces of teeth with visible yellowish-brown areas.\n- The gums and lips are partially visible.\n\n(c) Visible text (OCR): \n- There is no visible text present in the image.\n\n(d) Flag: \n- No diagnostic terms or conditions have been used.\n- No treatment or recommendations are made. \n- The description is purely factual and observational.\n\nUser message context: (a) Type of image: This appears to be a dental photo.\n\n(b) Visually observable description (neutral, non-diagnostic language):\n- The image shows the front upper and lower teeth of an individual with ceramic or clear braces (orthodontic brackets) attached.\n- There is visible discoloration on multiple teeth, ranging from yellow to brown.\n- Two teeth are marked with green circles; within these circles, the teeth appear to have areas of lightness or spots that look visually different from the rest of the tooth surface.\n- The gums, lips, and facial skin are visible at the edges of the image.\n\n(c) Visible text (OCR): No visible text is present in the image.\n\n(d) Flag: \n- No diagnostic terms used.\n- No condition suggested.\n- No treatment recommended.\n- Factual and observational only.", "created_at": "2026-04-23T10:17:50.530044", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4820/download", "media_mime_type": "image/jpeg"}, {"id": 17699, "message_id": "bot_AC1EF09A4C775B6AF8CB95E13A64B07E_8461", "sender": "bot", "message_type": "text", "content": "الفريق غادي يتواصلوا بيكوم بهاد الموضوع إن شاء الله 🙏🏻", "created_at": "2026-04-23T10:18:13.244701", "media_url": null, "media_mime_type": null}, {"id": 19988, "message_id": "AC7C4D4B29F028D600AE88D994F61395", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-27T15:40:04.171405", "media_url": null, "media_mime_type": null}, {"id": 19989, "message_id": "bot_AC7C4D4B29F028D600AE88D994F61395_7011", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-27T15:40:17.122067", "media_url": null, "media_mime_type": null}, {"id": 19990, "message_id": "AC2E12DDC6D7B12A05D6BECCEBBB048F", "sender": "user", "message_type": "text", "content": "maradito 3liya walo", "created_at": "2026-04-27T15:40:17.870847", "media_url": null, "media_mime_type": null}, {"id": 19991, "message_id": "bot_AC2E12DDC6D7B12A05D6BECCEBBB048F_5942", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-27T15:40:26.140090", "media_url": null, "media_mime_type": null}, {"id": 19992, "message_id": "ACCE356A2A3F741064A043AD3E8DF9CE", "sender": "user", "message_type": "text", "content": "anouar elfarouki", "created_at": "2026-04-27T15:40:39.970609", "media_url": null, "media_mime_type": null}, {"id": 19994, "message_id": "bot_ACCE356A2A3F741064A043AD3E8DF9CE_9039", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻", "created_at": "2026-04-27T15:40:53.548068", "media_url": null, "media_mime_type": null}]...
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غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغاد غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻...
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[{"id": 10977, "message_id": " [{"id": 10977, "message_id": "3EB0E608668748BFBEFA34", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Unrelated (not dental-related; this is an illustration)\n(b) Not applicable (no dental content visible)\n(c) Visible text (OCR):\n\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic terms, conditions, or treatment recommendations present. This image appears to show a person using a phone application to book or view appointments on a digital calendar. No dental or medical imagery is depicted.\n\nUser message context: Bonjour IBEN SLIMANE SOUKAINA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 03 avril 2026 à 11:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 3 أبريل 2026 على الساعة 11:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-02T17:05:39.828950", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2677/download", "media_mime_type": "image/jpeg"}, {"id": 13268, "message_id": "3EB0AD4D67745FF49381D8", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Unrelated (illustration, not dental photo, x-ray, document, ID, or prescription).\n\n(b) Not applicable (not a dental image).\n\n(c) Visible text (OCR):\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: This image does not contain any dental imagery and is unrelated to dental triage. No diagnostic terms, conditions, or treatments are mentioned or suggested.\n\nUser message context: Bonjour IBEN SLIMANE SOUKAINA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 10 avril 2026 à 17:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 10 أبريل 2026 على الساعة 17:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-09T17:03:11.254599", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3401/download", "media_mime_type": "image/jpeg"}, {"id": 13738, "message_id": "3EB0192F8A180433906EF5", "sender": "bot", "message_type": "text", "content": "صحتك هي أولويتنا، ويسعدنا خدمتك في مركز الدكتور ديناني هشام لطب الأسنان. نحن نقدر رضاك ونود أن نطلب منك تقييم تجربتك معنا باتباع هذا الرابط https://bit.ly/3yYyxc3. يتطلب التقييم خطوتين بسيطتين، يرجى التأكد من إكمال كل منهما حتى يتم قبول نتيجة التقييم بشكل جيد. شكرًا !\r\n\r\nVotre santé est notre priorité, et nous sommes heureux de vous servir au sein du Centre dentaire du Dr Dinani Hicham. Nous accordons une grande importance à votre satisfaction et aimerions vous demander d'évaluer votre expérience avec nous en suivant ce lien https://bit.ly/3yYyxc3. L'évaluation nécessite deux étapes simples, veuillez-vous assurer de compléter chacune d'elles afin que le résultat de votre évaluation soit bien reçu. Merci !", "created_at": "2026-04-10T17:05:47.643561", "media_url": null, "media_mime_type": null}, {"id": 16990, "message_id": "3EB092D979688E8A53FB20", "sender": "bot", "message_type": "image", "content": "Bonjour IBEN SLIMANE SOUKAINA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 17 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 17 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-16T17:06:53.610533", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4574/download", "media_mime_type": "image/jpeg"}, {"id": 17994, "message_id": "3EB01290C7A8263AA8DE8D", "sender": "bot", "message_type": "image", "content": "Bonjour IBEN SLIMANE SOUKAINA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 24 avril 2026 à 17:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 24 أبريل 2026 على الساعة 17:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-23T17:04:15.740440", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4924/download", "media_mime_type": "image/jpeg"}, {"id": 20004, "message_id": "ACB87451476CFD154D5DBF2CB4B8BDA4", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-27T15:50:02.461443", "media_url": null, "media_mime_type": null}, {"id": 20005, "message_id": "bot_ACB87451476CFD154D5DBF2CB4B8BDA4_7011", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-27T15:50:21.755104", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 10977, "message_id": " [{"id": 10977, "message_id": "3EB0E608668748BFBEFA34", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Unrelated (not dental-related; this is an illustration)\n(b) Not applicable (no dental content visible)\n(c) Visible text (OCR):\n\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic terms, conditions, or treatment recommendations present. This image appears to show a person using a phone application to book or view appointments on a digital calendar. No dental or medical imagery is depicted.\n\nUser message context: Bonjour IBEN SLIMANE SOUKAINA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 03 avril 2026 à 11:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 3 أبريل 2026 على الساعة 11:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-02T17:05:39.828950", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2677/download", "media_mime_type": "image/jpeg"}, {"id": 13268, "message_id": "3EB0AD4D67745FF49381D8", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Unrelated (illustration, not dental photo, x-ray, document, ID, or prescription).\n\n(b) Not applicable (not a dental image).\n\n(c) Visible text (OCR):\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: This image does not contain any dental imagery and is unrelated to dental triage. No diagnostic terms, conditions, or treatments are mentioned or suggested.\n\nUser message context: Bonjour IBEN SLIMANE SOUKAINA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 10 avril 2026 à 17:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 10 أبريل 2026 على الساعة 17:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-09T17:03:11.254599", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3401/download", "media_mime_type": "image/jpeg"}, {"id": 13738, "message_id": "3EB0192F8A180433906EF5", "sender": "bot", "message_type": "text", "content": "صحتك هي أولويتنا، ويسعدنا خدمتك في مركز الدكتور ديناني هشام لطب الأسنان. نحن نقدر رضاك ونود أن نطلب منك تقييم تجربتك معنا باتباع هذا الرابط https://bit.ly/3yYyxc3. يتطلب التقييم خطوتين بسيطتين، يرجى التأكد من إكمال كل منهما حتى يتم قبول نتيجة التقييم بشكل جيد. شكرًا !\r\n\r\nVotre santé est notre priorité, et nous sommes heureux de vous servir au sein du Centre dentaire du Dr Dinani Hicham. Nous accordons une grande importance à votre satisfaction et aimerions vous demander d'évaluer votre expérience avec nous en suivant ce lien https://bit.ly/3yYyxc3. L'évaluation nécessite deux étapes simples, veuillez-vous assurer de compléter chacune d'elles afin que le résultat de votre évaluation soit bien reçu. Merci !", "created_at": "2026-04-10T17:05:47.643561", "media_url": null, "media_mime_type": null}, {"id": 16990, "message_id": "3EB092D979688E8A53FB20", "sender": "bot", "message_type": "image", "content": "Bonjour IBEN SLIMANE SOUKAINA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 17 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 17 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-16T17:06:53.610533", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4574/download", "media_mime_type": "image/jpeg"}, {"id": 17994, "message_id": "3EB01290C7A8263AA8DE8D", "sender": "bot", "message_type": "image", "content": "Bonjour IBEN SLIMANE SOUKAINA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 24 avril 2026 à 17:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 24 أبريل 2026 على الساعة 17:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-23T17:04:15.740440", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4924/download", "media_mime_type": "image/jpeg"}, {"id": 20004, "message_id": "ACB87451476CFD154D5DBF2CB4B8BDA4", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-27T15:50:02.461443", "media_url": null, "media_mime_type": null}, {"id": 20005, "message_id": "bot_ACB87451476CFD154D5DBF2CB4B8BDA4_7011", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-27T15:50:21.755104", "media_url": null, "media_mime_type": null}, {"id": 20006, "message_id": "ACBC29E47F4E7CB803AAF60F7D0BCDCA", "sender": "user", "message_type": "text", "content": "لاباس عليك ؟", "created_at": "2026-04-27T15:50:30.860803", "media_url": null, "media_mime_type": null}, {"id": 20007, "message_id": "bot_ACBC29E47F4E7CB803AAF60F7D0BCDCA_5401", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونكوم اليوم؟", "created_at": "2026-04-27T15:50:42.438223", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونكوم ا بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونكوم اليوم؟...
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[{"id": 10977, "message_id": " [{"id": 10977, "message_id": "3EB0E608668748BFBEFA34", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Unrelated (not dental-related; this is an illustration)\n(b) Not applicable (no dental content visible)\n(c) Visible text (OCR):\n\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic terms, conditions, or treatment recommendations present. This image appears to show a person using a phone application to book or view appointments on a digital calendar. No dental or medical imagery is depicted.\n\nUser message context: Bonjour IBEN SLIMANE SOUKAINA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 03 avril 2026 à 11:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 3 أبريل 2026 على الساعة 11:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-02T17:05:39.828950", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2677/download", "media_mime_type": "image/jpeg"}, {"id": 13268, "message_id": "3EB0AD4D67745FF49381D8", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Unrelated (illustration, not dental photo, x-ray, document, ID, or prescription).\n\n(b) Not applicable (not a dental image).\n\n(c) Visible text (OCR):\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: This image does not contain any dental imagery and is unrelated to dental triage. No diagnostic terms, conditions, or treatments are mentioned or suggested.\n\nUser message context: Bonjour IBEN SLIMANE SOUKAINA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 10 avril 2026 à 17:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 10 أبريل 2026 على الساعة 17:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-09T17:03:11.254599", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3401/download", "media_mime_type": "image/jpeg"}, {"id": 13738, "message_id": "3EB0192F8A180433906EF5", "sender": "bot", "message_type": "text", "content": "صحتك هي أولويتنا، ويسعدنا خدمتك في مركز الدكتور ديناني هشام لطب الأسنان. نحن نقدر رضاك ونود أن نطلب منك تقييم تجربتك معنا باتباع هذا الرابط https://bit.ly/3yYyxc3. يتطلب التقييم خطوتين بسيطتين، يرجى التأكد من إكمال كل منهما حتى يتم قبول نتيجة التقييم بشكل جيد. شكرًا !\r\n\r\nVotre santé est notre priorité, et nous sommes heureux de vous servir au sein du Centre dentaire du Dr Dinani Hicham. Nous accordons une grande importance à votre satisfaction et aimerions vous demander d'évaluer votre expérience avec nous en suivant ce lien https://bit.ly/3yYyxc3. L'évaluation nécessite deux étapes simples, veuillez-vous assurer de compléter chacune d'elles afin que le résultat de votre évaluation soit bien reçu. Merci !", "created_at": "2026-04-10T17:05:47.643561", "media_url": null, "media_mime_type": null}, {"id": 16990, "message_id": "3EB092D979688E8A53FB20", "sender": "bot", "message_type": "image", "content": "Bonjour IBEN SLIMANE SOUKAINA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 17 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 17 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-16T17:06:53.610533", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4574/download", "media_mime_type": "image/jpeg"}, {"id": 17994, "message_id": "3EB01290C7A8263AA8DE8D", "sender": "bot", "message_type": "image", "content": "Bonjour IBEN SLIMANE SOUKAINA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 24 avril 2026 à 17:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 24 أبريل 2026 على الساعة 17:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-23T17:04:15.740440", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4924/download", "media_mime_type": "image/jpeg"}, {"id": 20004, "message_id": "ACB87451476CFD154D5DBF2CB4B8BDA4", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-27T15:50:02.461443", "media_url": null, "media_mime_type": null}, {"id": 20005, "message_id": "bot_ACB87451476CFD154D5DBF2CB4B8BDA4_7011", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-27T15:50:21.755104", "media_url": null, "media_mime_type": null}, {"id": 20006, "message_id": "ACBC29E47F4E7CB803AAF60F7D0BCDCA", "sender": "user", "message_type": "text", "content": "لاباس عليك ؟", "created_at": "2026-04-27T15:50:30.860803", "media_url": null, "media_mime_type": null}, {"id": 20007, "message_id": "bot_ACBC29E47F4E7CB803AAF60F7D0BCDCA_5401", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونكوم اليوم؟", "created_at": "2026-04-27T15:50:42.438223", "media_url": null, "media_mime_type": null}, {"id": 20008, "message_id": "AC51CF9CF8E3CA535B5CC7068CDA6A0C", "sender": "user", "message_type": "text", "content": "عافاك قيديني نهار جمعة", "created_at": "2026-04-27T15:50:49.251790", "media_url": null, "media_mime_type": null}, {"id": 20009, "message_id": "AC7E609D35562ED4E201CE892D5F284B", "sender": "user", "message_type": "text", "content": "صباح", "created_at": "2026-04-27T15:50:55.823079", "media_url": null, "media_mime_type": null}, {"id": 20010, "message_id": "bot_AC7E609D35562ED4E201CE892D5F284B_873", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 بغيت نتأكد معاك من بعض التفاصيل باش نسجل الطلب ديالكوم:\n\nشنو العلاج اللي محتاجاه إن شاء الله؟", "created_at": "2026-04-27T15:51:10.058936", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 بغيت نتأكد معاك من بعض التفاصيل باش نسجل ا مرحبا 😊 بغيت نتأكد معاك من بعض التفاصيل باش نسجل الطلب ديالكوم:
شنو العلاج اللي محتاجاه إن شاء الله؟...
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[{"id": 16990, "message_id": " [{"id": 16990, "message_id": "3EB092D979688E8A53FB20", "sender": "bot", "message_type": "image", "content": "Bonjour IBEN SLIMANE SOUKAINA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 17 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 17 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-16T17:06:53.610533", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4574/download", "media_mime_type": "image/jpeg"}, {"id": 17994, "message_id": "3EB01290C7A8263AA8DE8D", "sender": "bot", "message_type": "image", "content": "Bonjour IBEN SLIMANE SOUKAINA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 24 avril 2026 à 17:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 24 أبريل 2026 على الساعة 17:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-23T17:04:15.740440", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4924/download", "media_mime_type": "image/jpeg"}, {"id": 20004, "message_id": "ACB87451476CFD154D5DBF2CB4B8BDA4", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-27T15:50:02.461443", "media_url": null, "media_mime_type": null}, {"id": 20005, "message_id": "bot_ACB87451476CFD154D5DBF2CB4B8BDA4_7011", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-27T15:50:21.755104", "media_url": null, "media_mime_type": null}, {"id": 20006, "message_id": "ACBC29E47F4E7CB803AAF60F7D0BCDCA", "sender": "user", "message_type": "text", "content": "لاباس عليك ؟", "created_at": "2026-04-27T15:50:30.860803", "media_url": null, "media_mime_type": null}, {"id": 20007, "message_id": "bot_ACBC29E47F4E7CB803AAF60F7D0BCDCA_5401", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونكوم اليوم؟", "created_at": "2026-04-27T15:50:42.438223", "media_url": null, "media_mime_type": null}, {"id": 20008, "message_id": "AC51CF9CF8E3CA535B5CC7068CDA6A0C", "sender": "user", "message_type": "text", "content": "عافاك قيديني نهار جمعة", "created_at": "2026-04-27T15:50:49.251790", "media_url": null, "media_mime_type": null}, {"id": 20009, "message_id": "AC7E609D35562ED4E201CE892D5F284B", "sender": "user", "message_type": "text", "content": "صباح", "created_at": "2026-04-27T15:50:55.823079", "media_url": null, "media_mime_type": null}, {"id": 20010, "message_id": "bot_AC7E609D35562ED4E201CE892D5F284B_873", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 بغيت نتأكد معاك من بعض التفاصيل باش نسجل الطلب ديالكوم:\n\nشنو العلاج اللي محتاجاه إن شاء الله؟", "created_at": "2026-04-27T15:51:10.058936", "media_url": null, "media_mime_type": null}, {"id": 20011, "message_id": "AC47913766C1E9E920331BA7AE3C372D", "sender": "user", "message_type": "text", "content": "الجمعة 8 ماي", "created_at": "2026-04-27T15:51:29.364422", "media_url": null, "media_mime_type": null}, {"id": 20012, "message_id": "AC260F6C07314146E03620DE67059867", "sender": "user", "message_type": "text", "content": "صباح", "created_at": "2026-04-27T15:51:35.178904", "media_url": null, "media_mime_type": null}, {"id": 20013, "message_id": "bot_AC260F6C07314146E03620DE67059867_134", "sender": "bot", "message_type": "text", "content": "شكراً للتوضيح 😊 واش ممكن تعطيني نوع العلاج اللي محتاجاه بالضبط؟ فقط باش نسجل الطلب ديالكوم كامل للفريق.", "created_at": "2026-04-27T15:51:47.863257", "media_url": null, "media_mime_type": null}]...
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شكراً للتوضيح 😊 واش ممكن تعطيني نوع العلاج اللي مح شكراً للتوضيح 😊 واش ممكن تعطيني نوع العلاج اللي محتاجاه بالضبط؟ فقط باش نسجل الطلب ديالكوم كامل للفريق....
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[{"id": 17255, "message_id": " [{"id": 17255, "message_id": "3EB0271C9885E4E7ABB34D", "sender": "bot", "message_type": "image", "content": "Bonjour EL GHACHI YOUNESS\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 21 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 21 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-20T17:06:05.068331", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4675/download", "media_mime_type": "image/jpeg"}, {"id": 17267, "message_id": "AC814D5B7AFC141E7A3EDB5CCF12C0B5", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-04-20T20:12:41.778911", "media_url": null, "media_mime_type": null}, {"id": 17279, "message_id": "bot_AC814D5B7AFC141E7A3EDB5CCF12C0B5_6969", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous attendons mardi matin chez le Dr DINANI Hicham. Bonne journée à vous !", "created_at": "2026-04-21T08:44:30.330168", "media_url": null, "media_mime_type": null}, {"id": 20036, "message_id": "3EB06A477A66D63B79986E", "sender": "bot", "message_type": "image", "content": "Bonjour EL GHACHI YOUNESS\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 28 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 28 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-27T17:06:15.870414", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5645/download", "media_mime_type": "image/jpeg"}, {"id": 20044, "message_id": "AC9ACA79B084C465CF566A5EDE56DB05", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-04-27T17:11:44.588444", "media_url": null, "media_mime_type": null}, {"id": 20045, "message_id": "bot_AC9ACA79B084C465CF566A5EDE56DB05_8625", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation 😊 Nous vous accueillerons mardi matin comme convenu. Bonne journée à vous !", "created_at": "2026-04-27T17:11:58.291881", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre confirmation 😊 Nous vous Merci beaucoup pour votre confirmation 😊 Nous vous accueillerons mardi matin comme convenu. Bonne journée à vous !...
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[{"id": 8795, "message_id": "A [{"id": 8795, "message_id": "ACC3D7CF5D68F447890FE353E7030E90", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل(ي) النسخة المكتوبة للتسجيل الصوتي:\n\n\"فيديو هادي وباش باش نكمل سنان ديالي وباش ندفع لوراق لخرين. تاتقولي ليا اختي الـrendez-vous لي عندك شفيه الله يسهل عليك.\"", "created_at": "2026-03-30T11:32:08.658393", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1937/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8796, "message_id": "bot_ACC3D7CF5D68F447890FE353E7030E90_4672", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-30T11:32:26.762083", "media_url": null, "media_mime_type": null}, {"id": 8822, "message_id": "ACE20F42B44B0FAED718DFF89D886257", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم هاجر، صافا؟ كولشي مزيان؟ الأمور؟ كولشي على خير؟ مرحبا الزين. نديرو إن شاء الله نهار الاثنين في الصباح. الاثنين الجاي في الصباح أجي مرحبا. راني صونيت عليك قبيلة باش نقول ليك أجي دابا، زعما على أساس اليوم في الصباح، مي منين ما جاوبتينيش، ديجا دبا الدنيا كاينين les patients، ما بقاش الوقت. وهاد السيمانة هادي حيث كنا ما خدامينش السيمانة اللي فاتت، يلاه دخلنا اليوم، دونك هاد السيمانة عامرة. الاثنين الصباح إن شاء الله مرحبا.", "created_at": "2026-03-30T11:58:32.686425", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1953/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 12376, "message_id": "3EB072342296ECD1FCFB48", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Unrelated (This is not a dental photo, x-ray, document, ID, or prescription. It is an illustration related to scheduling or calendar management.)\n\n(b) Not applicable, as it is not a dental image.\n\n(c) Visible text (OCR):\n- CALENDAR\n- Appointment Booking\n\n(d) Flag: \n- No diagnostic terms used.\n- No conditions suggested.\n- No treatment recommendations made.\n- This image is purely illustrative and not related to clinical observations.\n\nUser message context: Bonjour BETTAR HAJAR\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 06 avril 2026 à 11:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 6 أبريل 2026 على الساعة 11:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-05T17:00:55.039846", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3125/download", "media_mime_type": "image/jpeg"}, {"id": 15088, "message_id": "3EB0668E08C734B4849A6D", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: This image appears to be unrelated to dental matters. It is an illustration showing a person holding a phone in front of a large calendar and a mobile calendar app interface.\n\n(b) Not dental: No dental or oral features are visible; the image focuses on scheduling or appointments.\n\n(c) Visible text (OCR):\n- \"CALENDAR\"\n- \"Appointment Booking\" (other text is not clear or is represented as lines)\n\n(d) Flag: No diagnostic terms used, no conditions suggested, and no treatment recommended. This image does not contain any dental or medical content.\n\nUser message context: Bonjour BETTAR HAJAR\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 14 avril 2026 à 16:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 14 أبريل 2026 على الساعة 16:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-13T17:04:03.625019", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3873/download", "media_mime_type": "image/jpeg"}, {"id": 17242, "message_id": "3EB05B1977BB9FB19A705E", "sender": "bot", "message_type": "image", "content": "Bonjour BETTAR HAJAR\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 21 avril 2026 à 16:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 21 أبريل 2026 على الساعة 16:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-20T17:04:05.538013", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4663/download", "media_mime_type": "image/jpeg"}, {"id": 17259, "message_id": "AC21FB0128E2923EB5F255D21D16626E", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-20T17:10:49.580899", "media_url": null, "media_mime_type": null}, {"id": 17277, "message_id": "bot_AC21FB0128E2923EB5F255D21D16626E_3148", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 \nOn vous attend le mardi 21 avril à 16h30 إن شاء الله. \nSi jamais vous avez un empêchement, n'hésitez pas à nous prévenir. Bonne journée !", "created_at": "2026-04-21T08:43:59.486716", "media_url": null, "media_mime_type": null}, {"id": 20024, "message_id": "3EB0E23891A4838E801A48", "sender": "bot", "message_type": "image", "content": "Bonjour BETTAR HAJAR\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 28 avril 2026 à 17:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 28 أبريل 2026 على الساعة 17:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-27T17:04:32.938585", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5635/download", "media_mime_type": "image/jpeg"}, {"id": 20047, "message_id": "AC318D61DF326DC97C30D120C01B69E3", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-27T17:37:47.040689", "media_url": null, "media_mime_type": null}, {"id": 20048, "message_id": "bot_AC318D61DF326DC97C30D120C01B69E3_423", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 \nOn vous attend le mardi 28 avril à 17h15 إن شاء الله. \nSi jamais vous avez un empêchement, n'hésitez pas à nous prévenir. Bonne journée !", "created_at": "2026-04-27T17:37:59.216510", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation 😊
On vous attend l Merci pour votre confirmation 😊
On vous attend le mardi 28 avril à 17h15 إن شاء الله.
Si jamais vous avez un empêchement, n'hésitez pas à nous prévenir. Bonne journée !...
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[{"id": 19969, "message_id": " [{"id": 19969, "message_id": "AC8D09CDBFAA3EA8FBFA8F4131CB8DB0", "sender": "user", "message_type": "text", "content": "3afak bghit nzyar les bague noura ait arab", "created_at": "2026-04-27T14:16:02.469241", "media_url": null, "media_mime_type": null}, {"id": 19970, "message_id": "AC2AA66B67E2EDD77601FBFB0018E03A", "sender": "user", "message_type": "text", "content": "Imta", "created_at": "2026-04-27T14:16:13.505992", "media_url": null, "media_mime_type": null}, {"id": 19971, "message_id": "AC92C5A9305978F679FA9D18A35B36AE", "sender": "user", "message_type": "text", "content": "Nji", "created_at": "2026-04-27T14:16:22.600937", "media_url": null, "media_mime_type": null}, {"id": 19972, "message_id": "bot_AC92C5A9305978F679FA9D18A35B36AE_1773", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 بغيت نتأكد معاك: واش الإسم الكامل هو Noura Ait Arab؟ وشحال الوقت اللي مناسبكوم باش تجي تديري الزيار ديال les bagues؟", "created_at": "2026-04-27T14:16:40.429755", "media_url": null, "media_mime_type": null}, {"id": 19973, "message_id": "ACDD4A9FEF38FFD6299297329FCD215F", "sender": "user", "message_type": "text", "content": "Oui noura ait arab", "created_at": "2026-04-27T14:17:02.090462", "media_url": null, "media_mime_type": null}, {"id": 19974, "message_id": "AC8350DB7803A51673E12D98853D1F72", "sender": "user", "message_type": "text", "content": "3chya", "created_at": "2026-04-27T14:17:11.782430", "media_url": null, "media_mime_type": null}, {"id": 19975, "message_id": "AC6870FB334F15E67C4848CAFAC21A0C", "sender": "user", "message_type": "text", "content": "Machi sba7", "created_at": "2026-04-27T14:17:17.788792", "media_url": null, "media_mime_type": null}, {"id": 19978, "message_id": "bot_AC6870FB334F15E67C4848CAFAC21A0C_4829", "sender": "bot", "message_type": "text", "content": "مرحبا Noura Ait Arab 😊 تسجّل الطلب ديالكوم، والفريق غادي يتواصلوا بيكوم باش يأكدو الموعد إن شاء الله 🙏🏻\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة.", "created_at": "2026-04-27T14:17:34.335235", "media_url": null, "media_mime_type": null}, {"id": 19979, "message_id": "ACF85F3BF393FC8810D84B3E886C6CE2", "sender": "bot", "message_type": "text", "content": "Mercredi à près midi mn 15H30 TAL 19H00 HNA F CABINET AJI WTSSNAY NOUBA DIALK", "created_at": "2026-04-27T14:42:58.520373", "media_url": null, "media_mime_type": null}, {"id": 20049, "message_id": "AC81C9E33140360457419C3D5B96A881", "sender": "user", "message_type": "text", "content": "No 3afak", "created_at": "2026-04-27T17:40:28.520811", "media_url": null, "media_mime_type": null}, {"id": 20050, "message_id": "ACA9740A07FB8A3BD4C0BCBDD4FB6D92", "sender": "user", "message_type": "text", "content": "9bal", "created_at": "2026-04-27T17:40:32.771813", "media_url": null, "media_mime_type": null}, {"id": 20051, "message_id": "bot_ACA9740A07FB8A3BD4C0BCBDD4FB6D92_5326", "sender": "bot", "message_type": "text", "content": "واخا Noura، غادي نبلغ الفريق أنكِ كتفضلي وقت قبل 15:30 يوم الأربعاء. الفريق غادي يتواصلوا بيكوم باش يشوفو واش ممكن يلقاو ليكوم وقت مناسب إن شاء الله 🙏🏻", "created_at": "2026-04-27T17:40:47.992628", "media_url": null, "media_mime_type": null}]...
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واخا Noura، غادي نبلغ الفريق أنكِ كتفضلي وقت قبل 1 واخا Noura، غادي نبلغ الفريق أنكِ كتفضلي وقت قبل 15:30 يوم الأربعاء. الفريق غادي يتواصلوا بيكوم باش يشوفو واش ممكن يلقاو ليكوم وقت مناسب إن شاء الله 🙏🏻...
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[{"id": 19971, "message_id": " [{"id": 19971, "message_id": "AC92C5A9305978F679FA9D18A35B36AE", "sender": "user", "message_type": "text", "content": "Nji", "created_at": "2026-04-27T14:16:22.600937", "media_url": null, "media_mime_type": null}, {"id": 19972, "message_id": "bot_AC92C5A9305978F679FA9D18A35B36AE_1773", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 بغيت نتأكد معاك: واش الإسم الكامل هو Noura Ait Arab؟ وشحال الوقت اللي مناسبكوم باش تجي تديري الزيار ديال les bagues؟", "created_at": "2026-04-27T14:16:40.429755", "media_url": null, "media_mime_type": null}, {"id": 19973, "message_id": "ACDD4A9FEF38FFD6299297329FCD215F", "sender": "user", "message_type": "text", "content": "Oui noura ait arab", "created_at": "2026-04-27T14:17:02.090462", "media_url": null, "media_mime_type": null}, {"id": 19974, "message_id": "AC8350DB7803A51673E12D98853D1F72", "sender": "user", "message_type": "text", "content": "3chya", "created_at": "2026-04-27T14:17:11.782430", "media_url": null, "media_mime_type": null}, {"id": 19975, "message_id": "AC6870FB334F15E67C4848CAFAC21A0C", "sender": "user", "message_type": "text", "content": "Machi sba7", "created_at": "2026-04-27T14:17:17.788792", "media_url": null, "media_mime_type": null}, {"id": 19978, "message_id": "bot_AC6870FB334F15E67C4848CAFAC21A0C_4829", "sender": "bot", "message_type": "text", "content": "مرحبا Noura Ait Arab 😊 تسجّل الطلب ديالكوم، والفريق غادي يتواصلوا بيكوم باش يأكدو الموعد إن شاء الله 🙏🏻\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة.", "created_at": "2026-04-27T14:17:34.335235", "media_url": null, "media_mime_type": null}, {"id": 19979, "message_id": "ACF85F3BF393FC8810D84B3E886C6CE2", "sender": "bot", "message_type": "text", "content": "Mercredi à près midi mn 15H30 TAL 19H00 HNA F CABINET AJI WTSSNAY NOUBA DIALK", "created_at": "2026-04-27T14:42:58.520373", "media_url": null, "media_mime_type": null}, {"id": 20049, "message_id": "AC81C9E33140360457419C3D5B96A881", "sender": "user", "message_type": "text", "content": "No 3afak", "created_at": "2026-04-27T17:40:28.520811", "media_url": null, "media_mime_type": null}, {"id": 20050, "message_id": "ACA9740A07FB8A3BD4C0BCBDD4FB6D92", "sender": "user", "message_type": "text", "content": "9bal", "created_at": "2026-04-27T17:40:32.771813", "media_url": null, "media_mime_type": null}, {"id": 20051, "message_id": "bot_ACA9740A07FB8A3BD4C0BCBDD4FB6D92_5326", "sender": "bot", "message_type": "text", "content": "واخا Noura، غادي نبلغ الفريق أنكِ كتفضلي وقت قبل 15:30 يوم الأربعاء. الفريق غادي يتواصلوا بيكوم باش يشوفو واش ممكن يلقاو ليكوم وقت مناسب إن شاء الله 🙏🏻", "created_at": "2026-04-27T17:40:47.992628", "media_url": null, "media_mime_type": null}, {"id": 20052, "message_id": "ACD7CACF20CF4F3D1C1DA9D0E5D48FCB", "sender": "user", "message_type": "text", "content": "9bal MN jeudi", "created_at": "2026-04-27T17:41:18.259092", "media_url": null, "media_mime_type": null}, {"id": 20054, "message_id": "bot_ACD7CACF20CF4F3D1C1DA9D0E5D48FCB_1225", "sender": "bot", "message_type": "text", "content": "وصل التعديل ديالكوم، والفريق غادي يتواصلوا بيكوم باش يشوفو واش ممكن يلقاو ليكوم وقت قبل الأربعاء 15:30 أو قبل الخميس إن شاء الله 🙏🏻", "created_at": "2026-04-27T17:41:31.897312", "media_url": null, "media_mime_type": null}]...
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وصل التعديل ديالكوم، والفريق غادي يتواصلوا بيكوم ب وصل التعديل ديالكوم، والفريق غادي يتواصلوا بيكوم باش يشوفو واش ممكن يلقاو ليكوم وقت قبل الأربعاء 15:30 أو قبل الخميس إن شاء الله 🙏🏻...
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[{"id": 19973, "message_id": " [{"id": 19973, "message_id": "ACDD4A9FEF38FFD6299297329FCD215F", "sender": "user", "message_type": "text", "content": "Oui noura ait arab", "created_at": "2026-04-27T14:17:02.090462", "media_url": null, "media_mime_type": null}, {"id": 19974, "message_id": "AC8350DB7803A51673E12D98853D1F72", "sender": "user", "message_type": "text", "content": "3chya", "created_at": "2026-04-27T14:17:11.782430", "media_url": null, "media_mime_type": null}, {"id": 19975, "message_id": "AC6870FB334F15E67C4848CAFAC21A0C", "sender": "user", "message_type": "text", "content": "Machi sba7", "created_at": "2026-04-27T14:17:17.788792", "media_url": null, "media_mime_type": null}, {"id": 19978, "message_id": "bot_AC6870FB334F15E67C4848CAFAC21A0C_4829", "sender": "bot", "message_type": "text", "content": "مرحبا Noura Ait Arab 😊 تسجّل الطلب ديالكوم، والفريق غادي يتواصلوا بيكوم باش يأكدو الموعد إن شاء الله 🙏🏻\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة.", "created_at": "2026-04-27T14:17:34.335235", "media_url": null, "media_mime_type": null}, {"id": 19979, "message_id": "ACF85F3BF393FC8810D84B3E886C6CE2", "sender": "bot", "message_type": "text", "content": "Mercredi à près midi mn 15H30 TAL 19H00 HNA F CABINET AJI WTSSNAY NOUBA DIALK", "created_at": "2026-04-27T14:42:58.520373", "media_url": null, "media_mime_type": null}, {"id": 20049, "message_id": "AC81C9E33140360457419C3D5B96A881", "sender": "user", "message_type": "text", "content": "No 3afak", "created_at": "2026-04-27T17:40:28.520811", "media_url": null, "media_mime_type": null}, {"id": 20050, "message_id": "ACA9740A07FB8A3BD4C0BCBDD4FB6D92", "sender": "user", "message_type": "text", "content": "9bal", "created_at": "2026-04-27T17:40:32.771813", "media_url": null, "media_mime_type": null}, {"id": 20051, "message_id": "bot_ACA9740A07FB8A3BD4C0BCBDD4FB6D92_5326", "sender": "bot", "message_type": "text", "content": "واخا Noura، غادي نبلغ الفريق أنكِ كتفضلي وقت قبل 15:30 يوم الأربعاء. الفريق غادي يتواصلوا بيكوم باش يشوفو واش ممكن يلقاو ليكوم وقت مناسب إن شاء الله 🙏🏻", "created_at": "2026-04-27T17:40:47.992628", "media_url": null, "media_mime_type": null}, {"id": 20052, "message_id": "ACD7CACF20CF4F3D1C1DA9D0E5D48FCB", "sender": "user", "message_type": "text", "content": "9bal MN jeudi", "created_at": "2026-04-27T17:41:18.259092", "media_url": null, "media_mime_type": null}, {"id": 20054, "message_id": "bot_ACD7CACF20CF4F3D1C1DA9D0E5D48FCB_1225", "sender": "bot", "message_type": "text", "content": "وصل التعديل ديالكوم، والفريق غادي يتواصلوا بيكوم باش يشوفو واش ممكن يلقاو ليكوم وقت قبل الأربعاء 15:30 أو قبل الخميس إن شاء الله 🙏🏻", "created_at": "2026-04-27T17:41:31.897312", "media_url": null, "media_mime_type": null}, {"id": 20055, "message_id": "ACFC3FDBF215F4C621BE59DDAF0D3153", "sender": "user", "message_type": "text", "content": "Max jeudi", "created_at": "2026-04-27T17:42:20.492166", "media_url": null, "media_mime_type": null}, {"id": 20056, "message_id": "bot_ACFC3FDBF215F4C621BE59DDAF0D3153_4738", "sender": "bot", "message_type": "text", "content": "واخا Noura، غادي نبلغ الفريق أنكِ كتفضلي الموعد يكون حتى لأقصى حد الخميس. الفريق غادي يتواصلوا بيكوم باش يأكدو ليكوم واش ممكن إن شاء الله 🙏🏻", "created_at": "2026-04-27T17:42:33.482348", "media_url": null, "media_mime_type": null}]...
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واخا Noura، غادي نبلغ الفريق أنكِ كتفضلي الموعد يك واخا Noura، غادي نبلغ الفريق أنكِ كتفضلي الموعد يكون حتى لأقصى حد الخميس. الفريق غادي يتواصلوا بيكوم باش يأكدو ليكوم واش ممكن إن شاء الله 🙏🏻...
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[{"id": 17251, "message_id": " [{"id": 17251, "message_id": "3EB0ECD835D5E3A00189AC", "sender": "bot", "message_type": "image", "content": "Bonjour CHOUIMAR HASSANIA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 21 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 21 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-20T17:05:27.882635", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4671/download", "media_mime_type": "image/jpeg"}, {"id": 17261, "message_id": "A50265013CE2449A2B1A0DD635A9EFAE", "sender": "user", "message_type": "text", "content": "سلام", "created_at": "2026-04-20T17:21:10.279606", "media_url": null, "media_mime_type": null}, {"id": 17262, "message_id": "A5087D61748EB0DFAE0841E9555A9438", "sender": "user", "message_type": "text", "content": "إلا غدا مقدرتش نجي نحيد لغراز على حسب لخدمة", "created_at": "2026-04-20T17:21:57.450046", "media_url": null, "media_mime_type": null}, {"id": 17278, "message_id": "bot_A5087D61748EB0DFAE0841E9555A9438_4245", "sender": "bot", "message_type": "text", "content": "ماشي مشكل، واش بغيتو نأجلو ليكوم الموعد ولا تفضلو تبقاو حتى تفرغو من الخدمة وتعاودو تتواصلو معانا؟ يلا بغيتو تبدلو الموعد، قولي ليا الوقت اللي يناسبكوم ونبلغ الفريق إن شاء الله.", "created_at": "2026-04-21T08:44:12.968690", "media_url": null, "media_mime_type": null}, {"id": 17343, "message_id": "A54102D2D0E355665870F9912709875A", "sender": "user", "message_type": "text", "content": "اوكي", "created_at": "2026-04-21T15:44:45.687714", "media_url": null, "media_mime_type": null}, {"id": 17344, "message_id": "bot_A54102D2D0E355665870F9912709875A_3221", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 يلا قررتي تبدلي الموعد أو عرفتي الوقت اللي يناسبك، غير خبريني باش نبلغ الفريق إن شاء الله.", "created_at": "2026-04-21T15:44:58.852776", "media_url": null, "media_mime_type": null}, {"id": 17345, "message_id": "A5F7357EAE49774941AC29A04D09F25F", "sender": "user", "message_type": "text", "content": "اوكي مرحبا", "created_at": "2026-04-21T15:45:50.215526", "media_url": null, "media_mime_type": null}, {"id": 17346, "message_id": "bot_A5F7357EAE49774941AC29A04D09F25F_2724", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم دائما، وأي وقت محتاجين شي مساعدة أو بغيتو تبدلو الموعد، راني هنا نعاونكوم إن شاء الله!", "created_at": "2026-04-21T15:46:03.900372", "media_url": null, "media_mime_type": null}, {"id": 17347, "message_id": "A5A0FB76BA85D9237F03B736C1EDB40F", "sender": "user", "message_type": "text", "content": "🥰", "created_at": "2026-04-21T15:49:32.050135", "media_url": null, "media_mime_type": null}, {"id": 17348, "message_id": "bot_A5A0FB76BA85D9237F03B736C1EDB40F_9479", "sender": "bot", "message_type": "text", "content": "الله أودي ، مرحبا 😊 وقتما حتاجيتيو شي حاجة أنا هنا رهن الإشارة ديالكوم!", "created_at": "2026-04-21T15:49:45.211048", "media_url": null, "media_mime_type": null}, {"id": 20105, "message_id": "A57F81DB84B34A4F2ED2EF6F02518DF3", "sender": "user", "message_type": "text", "content": "صباح الخير", "created_at": "2026-04-28T07:46:17.883418", "media_url": null, "media_mime_type": null}, {"id": 20106, "message_id": "bot_A57F81DB84B34A4F2ED2EF6F02518DF3_2168", "sender": "bot", "message_type": "text", "content": "صباح النور و السرور 😊 كيف دايز الصباح ديالكوم؟ واش كاين شي حاجة نقدر نعاونكوم بها اليوم؟", "created_at": "2026-04-28T07:46:31.383505", "media_url": null, "media_mime_type": null}]...
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صباح النور و السرور 😊 كيف دايز الصباح ديالكوم؟ واش صباح النور و السرور 😊 كيف دايز الصباح ديالكوم؟ واش كاين شي حاجة نقدر نعاونكوم بها اليوم؟...
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[{"id": 17262, "message_id": " [{"id": 17262, "message_id": "A5087D61748EB0DFAE0841E9555A9438", "sender": "user", "message_type": "text", "content": "إلا غدا مقدرتش نجي نحيد لغراز على حسب لخدمة", "created_at": "2026-04-20T17:21:57.450046", "media_url": null, "media_mime_type": null}, {"id": 17278, "message_id": "bot_A5087D61748EB0DFAE0841E9555A9438_4245", "sender": "bot", "message_type": "text", "content": "ماشي مشكل، واش بغيتو نأجلو ليكوم الموعد ولا تفضلو تبقاو حتى تفرغو من الخدمة وتعاودو تتواصلو معانا؟ يلا بغيتو تبدلو الموعد، قولي ليا الوقت اللي يناسبكوم ونبلغ الفريق إن شاء الله.", "created_at": "2026-04-21T08:44:12.968690", "media_url": null, "media_mime_type": null}, {"id": 17343, "message_id": "A54102D2D0E355665870F9912709875A", "sender": "user", "message_type": "text", "content": "اوكي", "created_at": "2026-04-21T15:44:45.687714", "media_url": null, "media_mime_type": null}, {"id": 17344, "message_id": "bot_A54102D2D0E355665870F9912709875A_3221", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 يلا قررتي تبدلي الموعد أو عرفتي الوقت اللي يناسبك، غير خبريني باش نبلغ الفريق إن شاء الله.", "created_at": "2026-04-21T15:44:58.852776", "media_url": null, "media_mime_type": null}, {"id": 17345, "message_id": "A5F7357EAE49774941AC29A04D09F25F", "sender": "user", "message_type": "text", "content": "اوكي مرحبا", "created_at": "2026-04-21T15:45:50.215526", "media_url": null, "media_mime_type": null}, {"id": 17346, "message_id": "bot_A5F7357EAE49774941AC29A04D09F25F_2724", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم دائما، وأي وقت محتاجين شي مساعدة أو بغيتو تبدلو الموعد، راني هنا نعاونكوم إن شاء الله!", "created_at": "2026-04-21T15:46:03.900372", "media_url": null, "media_mime_type": null}, {"id": 17347, "message_id": "A5A0FB76BA85D9237F03B736C1EDB40F", "sender": "user", "message_type": "text", "content": "🥰", "created_at": "2026-04-21T15:49:32.050135", "media_url": null, "media_mime_type": null}, {"id": 17348, "message_id": "bot_A5A0FB76BA85D9237F03B736C1EDB40F_9479", "sender": "bot", "message_type": "text", "content": "الله أودي ، مرحبا 😊 وقتما حتاجيتيو شي حاجة أنا هنا رهن الإشارة ديالكوم!", "created_at": "2026-04-21T15:49:45.211048", "media_url": null, "media_mime_type": null}, {"id": 20105, "message_id": "A57F81DB84B34A4F2ED2EF6F02518DF3", "sender": "user", "message_type": "text", "content": "صباح الخير", "created_at": "2026-04-28T07:46:17.883418", "media_url": null, "media_mime_type": null}, {"id": 20106, "message_id": "bot_A57F81DB84B34A4F2ED2EF6F02518DF3_2168", "sender": "bot", "message_type": "text", "content": "صباح النور و السرور 😊 كيف دايز الصباح ديالكوم؟ واش كاين شي حاجة نقدر نعاونكوم بها اليوم؟", "created_at": "2026-04-28T07:46:31.383505", "media_url": null, "media_mime_type": null}, {"id": 20107, "message_id": "A56106970FFA9B3D1466264B8A0BD817", "sender": "user", "message_type": "text", "content": "واش نقدر نجي غادة", "created_at": "2026-04-28T07:46:35.502474", "media_url": null, "media_mime_type": null}, {"id": 20108, "message_id": "bot_A56106970FFA9B3D1466264B8A0BD817_7242", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 غدا هو الأربعاء 29 أبريل، والعيادة خدامة من 09:30 حتى 18:00. واش ممكن تعطيني الوقت اللي يناسبك باش نبلغ الفريق؟", "created_at": "2026-04-28T07:46:48.143371", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 غدا هو الأربعاء 29 أبريل، والعيادة خدامة م مرحبا 😊 غدا هو الأربعاء 29 أبريل، والعيادة خدامة من 09:30 حتى 18:00. واش ممكن تعطيني الوقت اللي يناسبك باش نبلغ الفريق؟...
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[{"id": 17344, "message_id": " [{"id": 17344, "message_id": "bot_A54102D2D0E355665870F9912709875A_3221", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 يلا قررتي تبدلي الموعد أو عرفتي الوقت اللي يناسبك، غير خبريني باش نبلغ الفريق إن شاء الله.", "created_at": "2026-04-21T15:44:58.852776", "media_url": null, "media_mime_type": null}, {"id": 17345, "message_id": "A5F7357EAE49774941AC29A04D09F25F", "sender": "user", "message_type": "text", "content": "اوكي مرحبا", "created_at": "2026-04-21T15:45:50.215526", "media_url": null, "media_mime_type": null}, {"id": 17346, "message_id": "bot_A5F7357EAE49774941AC29A04D09F25F_2724", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم دائما، وأي وقت محتاجين شي مساعدة أو بغيتو تبدلو الموعد، راني هنا نعاونكوم إن شاء الله!", "created_at": "2026-04-21T15:46:03.900372", "media_url": null, "media_mime_type": null}, {"id": 17347, "message_id": "A5A0FB76BA85D9237F03B736C1EDB40F", "sender": "user", "message_type": "text", "content": "🥰", "created_at": "2026-04-21T15:49:32.050135", "media_url": null, "media_mime_type": null}, {"id": 17348, "message_id": "bot_A5A0FB76BA85D9237F03B736C1EDB40F_9479", "sender": "bot", "message_type": "text", "content": "الله أودي ، مرحبا 😊 وقتما حتاجيتيو شي حاجة أنا هنا رهن الإشارة ديالكوم!", "created_at": "2026-04-21T15:49:45.211048", "media_url": null, "media_mime_type": null}, {"id": 20105, "message_id": "A57F81DB84B34A4F2ED2EF6F02518DF3", "sender": "user", "message_type": "text", "content": "صباح الخير", "created_at": "2026-04-28T07:46:17.883418", "media_url": null, "media_mime_type": null}, {"id": 20106, "message_id": "bot_A57F81DB84B34A4F2ED2EF6F02518DF3_2168", "sender": "bot", "message_type": "text", "content": "صباح النور و السرور 😊 كيف دايز الصباح ديالكوم؟ واش كاين شي حاجة نقدر نعاونكوم بها اليوم؟", "created_at": "2026-04-28T07:46:31.383505", "media_url": null, "media_mime_type": null}, {"id": 20107, "message_id": "A56106970FFA9B3D1466264B8A0BD817", "sender": "user", "message_type": "text", "content": "واش نقدر نجي غادة", "created_at": "2026-04-28T07:46:35.502474", "media_url": null, "media_mime_type": null}, {"id": 20108, "message_id": "bot_A56106970FFA9B3D1466264B8A0BD817_7242", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 غدا هو الأربعاء 29 أبريل، والعيادة خدامة من 09:30 حتى 18:00. واش ممكن تعطيني الوقت اللي يناسبك باش نبلغ الفريق؟", "created_at": "2026-04-28T07:46:48.143371", "media_url": null, "media_mime_type": null}, {"id": 20110, "message_id": "ACBE77FD2112CCBBC801D9315E606E64", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم حسن، صا با؟ كولشي مزيان؟ الأمور على خير؟ إلا كنتي غاتجي غدا، جي غدا في العشية ماشي في الصباح، حيت الصباحات كيكونوا عندنا les opérations. غدا في العشية ابتداء من الثلاثة ونص، جي باش تحيد الخيط.\"\n\n**Latin Script (Transliteration):**\n\"Salam oualaykoum Hassan, ça va? Kolchi mzyan? Oumour ala khir? Ila kounti ghatji ghadda, ji ghadda fl achiya machi f sba7, 7it sba7at kikonou andna les opérations. Ghadda fl achiya ibtida'an mn tlata o nass, ji bach t7iyd lkhit.\"", "created_at": "2026-04-28T08:57:32.637787", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5668/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20113, "message_id": "A56BD9557658E7C63322E35349E0A329", "sender": "user", "message_type": "text", "content": "حيت خدمة", "created_at": "2026-04-28T09:18:19.200962", "media_url": null, "media_mime_type": null}, {"id": 20114, "message_id": "bot_A56BD9557658E7C63322E35349E0A329_5742", "sender": "bot", "message_type": "text", "content": "ماشي مشكل حسن، فهمت عليك. الفريق قال يلا غادي تجي غدا، جي من بعد الثلاثة ونص فالعشية باش نحيدو ليك الخيط، حيث الصباح عندهم العمليات.\n\nيلا الوقت مناسبك، غادي نبلغ الفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻\n\nواخا تأكد ليا واش هاد الوقت يوافقك ولا محتاج تبدل؟", "created_at": "2026-04-28T09:18:41.726661", "media_url": null, "media_mime_type": null}]...
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ماشي مشكل حسن، فهمت عليك. الفريق قال يلا غادي تجي ماشي مشكل حسن، فهمت عليك. الفريق قال يلا غادي تجي غدا، جي من بعد الثلاثة ونص فالعشية باش نحيدو ليك الخيط، حيث الصباح عندهم العمليات.
يلا الوقت مناسبك، غادي نبلغ الفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻
واخا تأكد ليا واش هاد الوقت يوافقك ولا محتاج تبدل؟...
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[{"id": 17346, "message_id": " [{"id": 17346, "message_id": "bot_A5F7357EAE49774941AC29A04D09F25F_2724", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم دائما، وأي وقت محتاجين شي مساعدة أو بغيتو تبدلو الموعد، راني هنا نعاونكوم إن شاء الله!", "created_at": "2026-04-21T15:46:03.900372", "media_url": null, "media_mime_type": null}, {"id": 17347, "message_id": "A5A0FB76BA85D9237F03B736C1EDB40F", "sender": "user", "message_type": "text", "content": "🥰", "created_at": "2026-04-21T15:49:32.050135", "media_url": null, "media_mime_type": null}, {"id": 17348, "message_id": "bot_A5A0FB76BA85D9237F03B736C1EDB40F_9479", "sender": "bot", "message_type": "text", "content": "الله أودي ، مرحبا 😊 وقتما حتاجيتيو شي حاجة أنا هنا رهن الإشارة ديالكوم!", "created_at": "2026-04-21T15:49:45.211048", "media_url": null, "media_mime_type": null}, {"id": 20105, "message_id": "A57F81DB84B34A4F2ED2EF6F02518DF3", "sender": "user", "message_type": "text", "content": "صباح الخير", "created_at": "2026-04-28T07:46:17.883418", "media_url": null, "media_mime_type": null}, {"id": 20106, "message_id": "bot_A57F81DB84B34A4F2ED2EF6F02518DF3_2168", "sender": "bot", "message_type": "text", "content": "صباح النور و السرور 😊 كيف دايز الصباح ديالكوم؟ واش كاين شي حاجة نقدر نعاونكوم بها اليوم؟", "created_at": "2026-04-28T07:46:31.383505", "media_url": null, "media_mime_type": null}, {"id": 20107, "message_id": "A56106970FFA9B3D1466264B8A0BD817", "sender": "user", "message_type": "text", "content": "واش نقدر نجي غادة", "created_at": "2026-04-28T07:46:35.502474", "media_url": null, "media_mime_type": null}, {"id": 20108, "message_id": "bot_A56106970FFA9B3D1466264B8A0BD817_7242", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 غدا هو الأربعاء 29 أبريل، والعيادة خدامة من 09:30 حتى 18:00. واش ممكن تعطيني الوقت اللي يناسبك باش نبلغ الفريق؟", "created_at": "2026-04-28T07:46:48.143371", "media_url": null, "media_mime_type": null}, {"id": 20110, "message_id": "ACBE77FD2112CCBBC801D9315E606E64", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم حسن، صا با؟ كولشي مزيان؟ الأمور على خير؟ إلا كنتي غاتجي غدا، جي غدا في العشية ماشي في الصباح، حيت الصباحات كيكونوا عندنا les opérations. غدا في العشية ابتداء من الثلاثة ونص، جي باش تحيد الخيط.\"\n\n**Latin Script (Transliteration):**\n\"Salam oualaykoum Hassan, ça va? Kolchi mzyan? Oumour ala khir? Ila kounti ghatji ghadda, ji ghadda fl achiya machi f sba7, 7it sba7at kikonou andna les opérations. Ghadda fl achiya ibtida'an mn tlata o nass, ji bach t7iyd lkhit.\"", "created_at": "2026-04-28T08:57:32.637787", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5668/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20113, "message_id": "A56BD9557658E7C63322E35349E0A329", "sender": "user", "message_type": "text", "content": "حيت خدمة", "created_at": "2026-04-28T09:18:19.200962", "media_url": null, "media_mime_type": null}, {"id": 20114, "message_id": "bot_A56BD9557658E7C63322E35349E0A329_5742", "sender": "bot", "message_type": "text", "content": "ماشي مشكل حسن، فهمت عليك. الفريق قال يلا غادي تجي غدا، جي من بعد الثلاثة ونص فالعشية باش نحيدو ليك الخيط، حيث الصباح عندهم العمليات.\n\nيلا الوقت مناسبك، غادي نبلغ الفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻\n\nواخا تأكد ليا واش هاد الوقت يوافقك ولا محتاج تبدل؟", "created_at": "2026-04-28T09:18:41.726661", "media_url": null, "media_mime_type": null}, {"id": 20115, "message_id": "A5E3E9968F9427C71011F122353DB90E", "sender": "user", "message_type": "text", "content": "وش ممكن نخود شهادة على واد لخدمة", "created_at": "2026-04-28T09:19:34.897049", "media_url": null, "media_mime_type": null}, {"id": 20116, "message_id": "bot_A5E3E9968F9427C71011F122353DB90E_5942", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-28T09:19:49.181340", "media_url": null, "media_mime_type": null}]...
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واخا تعطيني الإسم الكامل ديالك؟
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[{"id": 17348, "message_id": " [{"id": 17348, "message_id": "bot_A5A0FB76BA85D9237F03B736C1EDB40F_9479", "sender": "bot", "message_type": "text", "content": "الله أودي ، مرحبا 😊 وقتما حتاجيتيو شي حاجة أنا هنا رهن الإشارة ديالكوم!", "created_at": "2026-04-21T15:49:45.211048", "media_url": null, "media_mime_type": null}, {"id": 20105, "message_id": "A57F81DB84B34A4F2ED2EF6F02518DF3", "sender": "user", "message_type": "text", "content": "صباح الخير", "created_at": "2026-04-28T07:46:17.883418", "media_url": null, "media_mime_type": null}, {"id": 20106, "message_id": "bot_A57F81DB84B34A4F2ED2EF6F02518DF3_2168", "sender": "bot", "message_type": "text", "content": "صباح النور و السرور 😊 كيف دايز الصباح ديالكوم؟ واش كاين شي حاجة نقدر نعاونكوم بها اليوم؟", "created_at": "2026-04-28T07:46:31.383505", "media_url": null, "media_mime_type": null}, {"id": 20107, "message_id": "A56106970FFA9B3D1466264B8A0BD817", "sender": "user", "message_type": "text", "content": "واش نقدر نجي غادة", "created_at": "2026-04-28T07:46:35.502474", "media_url": null, "media_mime_type": null}, {"id": 20108, "message_id": "bot_A56106970FFA9B3D1466264B8A0BD817_7242", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 غدا هو الأربعاء 29 أبريل، والعيادة خدامة من 09:30 حتى 18:00. واش ممكن تعطيني الوقت اللي يناسبك باش نبلغ الفريق؟", "created_at": "2026-04-28T07:46:48.143371", "media_url": null, "media_mime_type": null}, {"id": 20110, "message_id": "ACBE77FD2112CCBBC801D9315E606E64", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم حسن، صا با؟ كولشي مزيان؟ الأمور على خير؟ إلا كنتي غاتجي غدا، جي غدا في العشية ماشي في الصباح، حيت الصباحات كيكونوا عندنا les opérations. غدا في العشية ابتداء من الثلاثة ونص، جي باش تحيد الخيط.\"\n\n**Latin Script (Transliteration):**\n\"Salam oualaykoum Hassan, ça va? Kolchi mzyan? Oumour ala khir? Ila kounti ghatji ghadda, ji ghadda fl achiya machi f sba7, 7it sba7at kikonou andna les opérations. Ghadda fl achiya ibtida'an mn tlata o nass, ji bach t7iyd lkhit.\"", "created_at": "2026-04-28T08:57:32.637787", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5668/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20113, "message_id": "A56BD9557658E7C63322E35349E0A329", "sender": "user", "message_type": "text", "content": "حيت خدمة", "created_at": "2026-04-28T09:18:19.200962", "media_url": null, "media_mime_type": null}, {"id": 20114, "message_id": "bot_A56BD9557658E7C63322E35349E0A329_5742", "sender": "bot", "message_type": "text", "content": "ماشي مشكل حسن، فهمت عليك. الفريق قال يلا غادي تجي غدا، جي من بعد الثلاثة ونص فالعشية باش نحيدو ليك الخيط، حيث الصباح عندهم العمليات.\n\nيلا الوقت مناسبك، غادي نبلغ الفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻\n\nواخا تأكد ليا واش هاد الوقت يوافقك ولا محتاج تبدل؟", "created_at": "2026-04-28T09:18:41.726661", "media_url": null, "media_mime_type": null}, {"id": 20115, "message_id": "A5E3E9968F9427C71011F122353DB90E", "sender": "user", "message_type": "text", "content": "وش ممكن نخود شهادة على واد لخدمة", "created_at": "2026-04-28T09:19:34.897049", "media_url": null, "media_mime_type": null}, {"id": 20116, "message_id": "bot_A5E3E9968F9427C71011F122353DB90E_5942", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-28T09:19:49.181340", "media_url": null, "media_mime_type": null}, {"id": 20117, "message_id": "A503947366E7EF35496D8CA029C4BD27", "sender": "user", "message_type": "text", "content": "Hassania chouimer", "created_at": "2026-04-28T09:20:11.689604", "media_url": null, "media_mime_type": null}, {"id": 20119, "message_id": "bot_A503947366E7EF35496D8CA029C4BD27_8022", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-04-28T09:20:25.895796", "media_url": null, "media_mime_type": null}]...
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غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 19318, "message_id": " [{"id": 19318, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA3RjdDQ0NENTk2REVDNzBDQQA=_3015", "sender": "bot", "message_type": "text", "content": "Could you please provide your order number? It should look something like DBO453230. This will help me find the status for you.", "created_at": "2026-04-25T20:44:28.069162", "media_url": null, "media_mime_type": null}, {"id": 19900, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTNFNzhENUQwMUE1OTMwMzc4QQA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human", "created_at": "2026-04-27T12:01:21.466630", "media_url": null, "media_mime_type": null}, {"id": 19901, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTNFNzhENUQwMUE1OTMwMzc4QQA=_2667", "sender": "bot", "message_type": "text", "content": "Of course — could you give me your full name so I can connect you with the right person?", "created_at": "2026-04-27T12:01:35.109253", "media_url": null, "media_mime_type": null}, {"id": 19902, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUM3MUVCNjgwMTAwNDE0NjU1QQA=", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-04-27T12:01:47.069695", "media_url": null, "media_mime_type": null}, {"id": 19903, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUM3MUVCNjgwMTAwNDE0NjU1QQA=_8160", "sender": "bot", "message_type": "text", "content": "Could you please provide your email address so I can pass your request to the right person?", "created_at": "2026-04-27T12:02:00.675922", "media_url": null, "media_mime_type": null}, {"id": 19904, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUIzMjkzMTdGREI0NzEzNDIwRgA=", "sender": "user", "message_type": "text", "content": "Aminesaada18@gmail.com", "created_at": "2026-04-27T12:02:19.508352", "media_url": null, "media_mime_type": null}, {"id": 19906, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUIzMjkzMTdGREI0NzEzNDIwRgA=_2538", "sender": "bot", "message_type": "text", "content": "Our team has been notified and will follow up with you shortly ✅", "created_at": "2026-04-27T12:02:40.598097", "media_url": null, "media_mime_type": null}, {"id": 20014, "message_id": "meta_echo_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTk5MTU3NTU1RjU1NDMyNTMxNwA=", "sender": "bot", "message_type": "text", "content": "Testing the chat bot ?", "created_at": "2026-04-27T16:38:31.362020", "media_url": null, "media_mime_type": null}, {"id": 20015, "message_id": "meta_echo_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUEzMTI5RjZDODM2MUY3MTQ5QwA=", "sender": "bot", "message_type": "text", "content": "Thank you for everything, the meeting Saturday was great and efficient", "created_at": "2026-04-27T16:39:00.880948", "media_url": null, "media_mime_type": null}, {"id": 20129, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQ4MDlBRjYwRjU0RDVEQTZGOAA=", "sender": "user", "message_type": "text", "content": "Yes", "created_at": "2026-04-28T09:59:47.595526", "media_url": null, "media_mime_type": null}, {"id": 20130, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg2REJDNzFBQzlDMUFGNDkzOQA=", "sender": "user", "message_type": "text", "content": "Thank you", "created_at": "2026-04-28T09:59:54.585872", "media_url": null, "media_mime_type": null}, {"id": 20131, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg2REJDNzFBQzlDMUFGNDkzOQA=_4996", "sender": "bot", "message_type": "text", "content": "You're welcome! If you have any more questions or need further assistance, feel free to reach out. Have a great day! 😊", "created_at": "2026-04-28T10:00:07.740966", "media_url": null, "media_mime_type": null}]...
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You're welcome! If you have any more questions You're welcome! If you have any more questions or need further assistance, feel free to reach out. Have a great day! 😊...
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[{"id": 16399, "message_id": " [{"id": 16399, "message_id": "3EB0CF75AA0B27B6DECF6A", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 16 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 16 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-15T17:03:47.756843", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4368/download", "media_mime_type": "image/jpeg"}, {"id": 16650, "message_id": "3A042A1F5894E2BAFDCD", "sender": "user", "message_type": "voice", "content": "[Voice message] سلام شيماء، لاباس عليك؟ بخير، كلشي لاباس؟ أنا أسماء. سمحي لي يالله شفت l’appel ديالك، عاودت عيطت ليك باش نقولك بلي ما نقدرش نجي اليوم، صبحت vraiment مريضة بزاف، ما نقدرش ندير دوك les soins ديال le kyste. الله يخليك واخا تسولي ليا le médecin على ود l’antibiotique، حيت normalement أنا قبل ما نشوفو كناخد l’antibiotique باش نهار لاربَع، نهار رابع ديال l’antibiotique كيدير ليا le soin. وعافاك ما قدراش اليوم نجي l’cabinet، واخا تسوليه واش ماشي مشكل، شنو ندير واش نكمل l’antibiotique ولا نحبسوا بيدما نرجع la séance prochaine؟", "created_at": "2026-04-16T10:57:43.178939", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4432/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16651, "message_id": "bot_3A042A1F5894E2BAFDCD_7343", "sender": "bot", "message_type": "text", "content": "أسماء شكراً بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي ديالنا بالسؤال ديالك على l’antibiotique وبأنك ماقدرتيش تجي اليوم بسبب المرض، وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله باش يجاوبوك ويعطيوك التوجيه المناسب. شفاك الله! 🙏🏻", "created_at": "2026-04-16T10:58:06.500708", "media_url": null, "media_mime_type": null}, {"id": 16652, "message_id": "3AFA4E46CF417ED9C7AC", "sender": "user", "message_type": "text", "content": "شكرا بزاف و نهارك مبروك", "created_at": "2026-04-16T10:58:32.943070", "media_url": null, "media_mime_type": null}, {"id": 16653, "message_id": "bot_3AFA4E46CF417ED9C7AC_8029", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 شكرا على التواصل ديالكوم و نهاركوم مبروك!", "created_at": "2026-04-16T10:58:44.439819", "media_url": null, "media_mime_type": null}, {"id": 16699, "message_id": "AC52692AD7E668200BC9928DB8AF33FE", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-16T11:56:55.659693", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4452/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16702, "message_id": "3A1D36D6E7C93D0D0CAA", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-16T11:59:40.767074", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4455/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16814, "message_id": "AC77FC5542213ECF2309F21AA9A164E9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-16T15:00:17.711571", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4493/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16815, "message_id": "3A138E12226D30FF196C", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-16T15:00:50.559874", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4494/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16817, "message_id": "3EB010FE85A25FB60EE0FA", "sender": "bot", "message_type": "text", "content": "AVEC PLAISIR", "created_at": "2026-04-16T15:02:04.220493", "media_url": null, "media_mime_type": null}, {"id": 20132, "message_id": "3EB0F974DE171A158B1337", "sender": "user", "message_type": "text", "content": "Salam, c'est possible prendre un rdv pour demain à 15h?", "created_at": "2026-04-28T10:11:49.640978", "media_url": null, "media_mime_type": null}, {"id": 20133, "message_id": "bot_3EB0F974DE171A158B1337_5005", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 غدا هو الأربعاء 29 أبريل، والعيادة خدامة من 9:30 حتى 18:00. ممكن تقول لي نوع العلاج اللي محتاج(ة) باش نسجل الطلب ديالك؟", "created_at": "2026-04-28T10:12:02.113912", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 غدا هو الأربعاء 29 أبري وعليكم السلام ورحمة الله 😊 غدا هو الأربعاء 29 أبريل، والعيادة خدامة من 9:30 حتى 18:00. ممكن تقول لي نوع العلاج اللي محتاج(ة) باش نسجل الطلب ديالك؟...
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[{"id": 16651, "message_id": " [{"id": 16651, "message_id": "bot_3A042A1F5894E2BAFDCD_7343", "sender": "bot", "message_type": "text", "content": "أسماء شكراً بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي ديالنا بالسؤال ديالك على l’antibiotique وبأنك ماقدرتيش تجي اليوم بسبب المرض، وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله باش يجاوبوك ويعطيوك التوجيه المناسب. شفاك الله! 🙏🏻", "created_at": "2026-04-16T10:58:06.500708", "media_url": null, "media_mime_type": null}, {"id": 16652, "message_id": "3AFA4E46CF417ED9C7AC", "sender": "user", "message_type": "text", "content": "شكرا بزاف و نهارك مبروك", "created_at": "2026-04-16T10:58:32.943070", "media_url": null, "media_mime_type": null}, {"id": 16653, "message_id": "bot_3AFA4E46CF417ED9C7AC_8029", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 شكرا على التواصل ديالكوم و نهاركوم مبروك!", "created_at": "2026-04-16T10:58:44.439819", "media_url": null, "media_mime_type": null}, {"id": 16699, "message_id": "AC52692AD7E668200BC9928DB8AF33FE", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-16T11:56:55.659693", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4452/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16702, "message_id": "3A1D36D6E7C93D0D0CAA", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-16T11:59:40.767074", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4455/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16814, "message_id": "AC77FC5542213ECF2309F21AA9A164E9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-16T15:00:17.711571", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4493/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16815, "message_id": "3A138E12226D30FF196C", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-16T15:00:50.559874", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4494/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16817, "message_id": "3EB010FE85A25FB60EE0FA", "sender": "bot", "message_type": "text", "content": "AVEC PLAISIR", "created_at": "2026-04-16T15:02:04.220493", "media_url": null, "media_mime_type": null}, {"id": 20132, "message_id": "3EB0F974DE171A158B1337", "sender": "user", "message_type": "text", "content": "Salam, c'est possible prendre un rdv pour demain à 15h?", "created_at": "2026-04-28T10:11:49.640978", "media_url": null, "media_mime_type": null}, {"id": 20133, "message_id": "bot_3EB0F974DE171A158B1337_5005", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 غدا هو الأربعاء 29 أبريل، والعيادة خدامة من 9:30 حتى 18:00. ممكن تقول لي نوع العلاج اللي محتاج(ة) باش نسجل الطلب ديالك؟", "created_at": "2026-04-28T10:12:02.113912", "media_url": null, "media_mime_type": null}, {"id": 20134, "message_id": "3EB01F359EAEEF01FDBC7B", "sender": "user", "message_type": "text", "content": "Soin de kyste", "created_at": "2026-04-28T10:12:18.513046", "media_url": null, "media_mime_type": null}, {"id": 20135, "message_id": "bot_3EB01F359EAEEF01FDBC7B_6962", "sender": "bot", "message_type": "text", "content": "Merci ! ممكن تعطيني اسمك الكامل باش نسجل الطلب ديالك ونرسلو للفريق؟", "created_at": "2026-04-28T10:12:31.014774", "media_url": null, "media_mime_type": null}]...
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Merci ! ممكن تعطيني اسمك الكامل باش نسجل الطلب ديا Merci ! ممكن تعطيني اسمك الكامل باش نسجل الطلب ديالك ونرسلو للفريق؟...
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[{"id": 16653, "message_id": " [{"id": 16653, "message_id": "bot_3AFA4E46CF417ED9C7AC_8029", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 شكرا على التواصل ديالكوم و نهاركوم مبروك!", "created_at": "2026-04-16T10:58:44.439819", "media_url": null, "media_mime_type": null}, {"id": 16699, "message_id": "AC52692AD7E668200BC9928DB8AF33FE", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-16T11:56:55.659693", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4452/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16702, "message_id": "3A1D36D6E7C93D0D0CAA", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-16T11:59:40.767074", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4455/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16814, "message_id": "AC77FC5542213ECF2309F21AA9A164E9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-16T15:00:17.711571", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4493/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16815, "message_id": "3A138E12226D30FF196C", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-16T15:00:50.559874", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4494/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16817, "message_id": "3EB010FE85A25FB60EE0FA", "sender": "bot", "message_type": "text", "content": "AVEC PLAISIR", "created_at": "2026-04-16T15:02:04.220493", "media_url": null, "media_mime_type": null}, {"id": 20132, "message_id": "3EB0F974DE171A158B1337", "sender": "user", "message_type": "text", "content": "Salam, c'est possible prendre un rdv pour demain à 15h?", "created_at": "2026-04-28T10:11:49.640978", "media_url": null, "media_mime_type": null}, {"id": 20133, "message_id": "bot_3EB0F974DE171A158B1337_5005", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 غدا هو الأربعاء 29 أبريل، والعيادة خدامة من 9:30 حتى 18:00. ممكن تقول لي نوع العلاج اللي محتاج(ة) باش نسجل الطلب ديالك؟", "created_at": "2026-04-28T10:12:02.113912", "media_url": null, "media_mime_type": null}, {"id": 20134, "message_id": "3EB01F359EAEEF01FDBC7B", "sender": "user", "message_type": "text", "content": "Soin de kyste", "created_at": "2026-04-28T10:12:18.513046", "media_url": null, "media_mime_type": null}, {"id": 20135, "message_id": "bot_3EB01F359EAEEF01FDBC7B_6962", "sender": "bot", "message_type": "text", "content": "Merci ! ممكن تعطيني اسمك الكامل باش نسجل الطلب ديالك ونرسلو للفريق؟", "created_at": "2026-04-28T10:12:31.014774", "media_url": null, "media_mime_type": null}, {"id": 20136, "message_id": "3EB0C30FA15DF0A30E194B", "sender": "user", "message_type": "text", "content": "Asmae Bouhnane", "created_at": "2026-04-28T10:12:41.117839", "media_url": null, "media_mime_type": null}, {"id": 20138, "message_id": "bot_3EB0C30FA15DF0A30E194B_1826", "sender": "bot", "message_type": "text", "content": "Merci Asmae Bouhnane 😊 Votre demande est enregistrée, notre équipe va vous contacter pour confirmer le rendez-vous إن شاء الله 🙏🏻", "created_at": "2026-04-28T10:12:53.976476", "media_url": null, "media_mime_type": null}]...
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Merci Asmae Bouhnane 😊 Votre demande est enregistr Merci Asmae Bouhnane 😊 Votre demande est enregistrée, notre équipe va vous contacter pour confirmer le rendez-vous إن شاء الله 🙏🏻...
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[{"id": 20110, "message_id": " [{"id": 20110, "message_id": "ACBE77FD2112CCBBC801D9315E606E64", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم حسن، صا با؟ كولشي مزيان؟ الأمور على خير؟ إلا كنتي غاتجي غدا، جي غدا في العشية ماشي في الصباح، حيت الصباحات كيكونوا عندنا les opérations. غدا في العشية ابتداء من الثلاثة ونص، جي باش تحيد الخيط.\"\n\n**Latin Script (Transliteration):**\n\"Salam oualaykoum Hassan, ça va? Kolchi mzyan? Oumour ala khir? Ila kounti ghatji ghadda, ji ghadda fl achiya machi f sba7, 7it sba7at kikonou andna les opérations. Ghadda fl achiya ibtida'an mn tlata o nass, ji bach t7iyd lkhit.\"", "created_at": "2026-04-28T08:57:32.637787", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5668/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20113, "message_id": "A56BD9557658E7C63322E35349E0A329", "sender": "user", "message_type": "text", "content": "حيت خدمة", "created_at": "2026-04-28T09:18:19.200962", "media_url": null, "media_mime_type": null}, {"id": 20114, "message_id": "bot_A56BD9557658E7C63322E35349E0A329_5742", "sender": "bot", "message_type": "text", "content": "ماشي مشكل حسن، فهمت عليك. الفريق قال يلا غادي تجي غدا، جي من بعد الثلاثة ونص فالعشية باش نحيدو ليك الخيط، حيث الصباح عندهم العمليات.\n\nيلا الوقت مناسبك، غادي نبلغ الفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻\n\nواخا تأكد ليا واش هاد الوقت يوافقك ولا محتاج تبدل؟", "created_at": "2026-04-28T09:18:41.726661", "media_url": null, "media_mime_type": null}, {"id": 20115, "message_id": "A5E3E9968F9427C71011F122353DB90E", "sender": "user", "message_type": "text", "content": "وش ممكن نخود شهادة على واد لخدمة", "created_at": "2026-04-28T09:19:34.897049", "media_url": null, "media_mime_type": null}, {"id": 20116, "message_id": "bot_A5E3E9968F9427C71011F122353DB90E_5942", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-28T09:19:49.181340", "media_url": null, "media_mime_type": null}, {"id": 20117, "message_id": "A503947366E7EF35496D8CA029C4BD27", "sender": "user", "message_type": "text", "content": "Hassania chouimer", "created_at": "2026-04-28T09:20:11.689604", "media_url": null, "media_mime_type": null}, {"id": 20119, "message_id": "bot_A503947366E7EF35496D8CA029C4BD27_8022", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-04-28T09:20:25.895796", "media_url": null, "media_mime_type": null}, {"id": 20142, "message_id": "AC8429B16BC94D336B01255E425CC9FB", "sender": "bot", "message_type": "voice", "content": "[Voice message] Certainly! Here is the transcription of the audio in both Arabic and Latin scripts, capturing the mix of Moroccan Darija and French:\n\n### **Arabic Script:**\nالسلام عليكم حسن، صافا؟ كلشي مزيان؟ هانتي عفاك أجي غدا صباح، صباح مع ديك العشرة ونص بحال هاكاك، مهم العشرة العشرة ونص باش تحيد الخيط.\n\n### **Latin Script (Darija/French transcription):**\nSalam alaykoum Hassane, ça va ? Kolchi mzyan ? Hanti 3afak aji ghda sbah. Sbah m3a dik l’3chra w noss bhal hakak. Mohim, l’3chra, l’3chra w noss bach t7eyed lkhit.\n\n---\n**Translation (for context):**\n\"Peace be upon you Hassan, are you okay? Is everything good? Look, please come tomorrow morning, around 10:30 or so. Anyway, 10:00 or 10:30, to remove the stitches (or thread).\"", "created_at": "2026-04-28T10:18:54.127645", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5672/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20143, "message_id": "AC534FB5D5F4DEDA0B2106727C9F8DE1", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي باللهجة المغربية:\n\n**\"وبالنسبة لشهادة طبية صراحة ما يمكنش حيت غير لي فيلتير، غير الخيط. يعني اجي، اجي الصباح ما خداماش، حيديه دغيا راه ما كاملا حتى 5 دقائق وسيري.\"**", "created_at": "2026-04-28T10:19:11.336677", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5673/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20158, "message_id": "A5AD1326999D77CE01C8D46413436646", "sender": "user", "message_type": "voice", "content": "[Voice message] وعليكم السلام أ الزين، وإيوا راني عارفة ولكن خدامة أنا، راه خدامة صباح وخدامة...\n\n**النسخة بالحروف اللاتينية (Transcription in Latin script):**\nWa alaykum assalam a zin, w ewa rani arefa walakin khedama ana, rah khedama sba7 w khedama...", "created_at": "2026-04-28T12:21:49.189324", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5680/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20159, "message_id": "A5B8E1304411421C30F3AA6C839B8823", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\n\"كنعتذر حيت علاش ما جيتش على ود الخدمة، ما كنساليش راه كنخرج حتى لـ 11 ديال الليل، من الصباح، الصباح بكري كنصبح، وداكشي هو اللي خلاني ما نجيش فهمتيني؟ تعطلت، راكي عارفة الـ **rendez-vous** فوقاش كان عندي.\"\n\n**Latin Script (Phonetic):**\n\n\"Kan'tedar hit 'alach ma jitsh 'ala wed l-khidma, ma kansalish rah kan-khrej hta l-hdach dyal lil, m-sbaḥ, sbaḥ bkri kan-sbaḥ, u dak shi huwa li khalani ma njish fhemtini? T'attelt, raki 'arfa l-**rendez-vous** fuqash kan 'andi.\"", "created_at": "2026-04-28T12:22:22.933242", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5681/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20160, "message_id": "bot_A5B8E1304411421C30F3AA6C839B8823_6433", "sender": "bot", "message_type": "text", "content": "الفريق غادي يتواصلوا بيكوم بهاد الموضوع إن شاء الله 🙏🏻", "created_at": "2026-04-28T12:22:47.151807", "media_url": null, "media_mime_type": null}]...
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الفريق غادي يتواصلوا بيكوم بهاد الموضوع إن شاء الل الفريق غادي يتواصلوا بيكوم بهاد الموضوع إن شاء الله 🙏🏻...
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[{"id": 17337, "message_id": " [{"id": 17337, "message_id": "3EB0E6646DE3222F14B7CF", "sender": "bot", "message_type": "text", "content": "Votre santé est notre priorité, nous sommes heureux de vous servir au sein du centre dentaire Dr.DINANI Hicham. Nous accordons une grande importance a votre satisfaction et aimerion vous demander d'évaluer votre experience avec nous en suivant ce lien http://bitly.ws/LHXA", "created_at": "2026-04-21T14:53:41.835925", "media_url": null, "media_mime_type": null}, {"id": 17338, "message_id": "3AECF7139AA1BF04B211", "sender": "user", "message_type": "text", "content": "Wash nhiyedha hessen akhty yaki ila kanet mera akhera aderlia haka ghir nhiyedha", "created_at": "2026-04-21T14:54:53.599949", "media_url": null, "media_mime_type": null}, {"id": 17339, "message_id": "3EB04D235240066F282220", "sender": "bot", "message_type": "text", "content": "Effipred 20 mg ( 3cp 1f/j pdt 3j )", "created_at": "2026-04-21T14:55:33.892779", "media_url": null, "media_mime_type": null}, {"id": 17340, "message_id": "3A0B3860D94AB195E8B7", "sender": "user", "message_type": "text", "content": "<reply_to>Wash nhiyedha hessen akhty yaki ila kanet mera akhera aderlia haka ghir nhiyedha</reply_to> ?", "created_at": "2026-04-21T14:56:35.611195", "media_url": null, "media_mime_type": null}, {"id": 17341, "message_id": "3EB02AF97FCD326B740AEA", "sender": "bot", "message_type": "text", "content": "Man9derch saraha nakhod ana la décision nsswal dr wngolik", "created_at": "2026-04-21T14:57:10.814173", "media_url": null, "media_mime_type": null}, {"id": 17342, "message_id": "3A31F05408CDCFBB3EC1", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here's the transcription of the audio in Moroccan Darija:\n\n**\"وخا صافي الله يسهل عليك، اصبري يا ربي، والله إلا كانت كتحرق ما عمري حسيت بيه. وقولي لي إلا كان زعما واخا تديري داكشي كامل غيعاود ينوض ليها هاد الحراق، زعما فالمستقبل ممكن ينوض، غير نحيدها من دابا.\"**", "created_at": "2026-04-21T14:57:33.065778", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4691/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20042, "message_id": "3EB03719CECA7651DDF97E", "sender": "bot", "message_type": "image", "content": "Bonjour HADDAOUDI LAILA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 28 avril 2026 l'après-midi .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 28 أبريل 2026 بعد الزوال .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-27T17:07:12.410678", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5650/download", "media_mime_type": "image/jpeg"}, {"id": 20195, "message_id": "3A4B224EBD7C3614B51E", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: (a) **Type of image:** Unrelated (this is a photo taken from inside a car, looking through the windshield towards a street with vehicles and buildings).\n\n(b) **If dental:** Not applicable, as this is not a dental image.\n\n(c) **Visible text (OCR):** License plate text on the blue car ahead is partially visible but unclear; it appears there is no other readable text.\n\n(d) **Flag:** No diagnostic terms or treatment suggestions are used. This image does not pertain to dental matters.\n\nUser message context: (a) Type of image: Unrelated (This is a photo taken from inside a car, showing a road, vehicles, and buildings outside. It is not a dental photo, x-ray, document, ID, or prescription.)\n(b) Not applicable.\n(c) Visible text (OCR): None legible or identifiable in this image.\n(d) Flag: This image is not related to dental assessment or documentation. No diagnostic terms, conditions, or treatment recommendations are provided.", "created_at": "2026-04-28T15:16:48.149937", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5687/download", "media_mime_type": "image/jpeg"}, {"id": 20197, "message_id": "bot_3A4B224EBD7C3614B51E_8022", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-04-28T15:17:24.154942", "media_url": null, "media_mime_type": null}]...
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غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 17337, "message_id": " [{"id": 17337, "message_id": "3EB0E6646DE3222F14B7CF", "sender": "bot", "message_type": "text", "content": "Votre santé est notre priorité, nous sommes heureux de vous servir au sein du centre dentaire Dr.DINANI Hicham. Nous accordons une grande importance a votre satisfaction et aimerion vous demander d'évaluer votre experience avec nous en suivant ce lien http://bitly.ws/LHXA", "created_at": "2026-04-21T14:53:41.835925", "media_url": null, "media_mime_type": null}, {"id": 17338, "message_id": "3AECF7139AA1BF04B211", "sender": "user", "message_type": "text", "content": "Wash nhiyedha hessen akhty yaki ila kanet mera akhera aderlia haka ghir nhiyedha", "created_at": "2026-04-21T14:54:53.599949", "media_url": null, "media_mime_type": null}, {"id": 17339, "message_id": "3EB04D235240066F282220", "sender": "bot", "message_type": "text", "content": "Effipred 20 mg ( 3cp 1f/j pdt 3j )", "created_at": "2026-04-21T14:55:33.892779", "media_url": null, "media_mime_type": null}, {"id": 17340, "message_id": "3A0B3860D94AB195E8B7", "sender": "user", "message_type": "text", "content": "<reply_to>Wash nhiyedha hessen akhty yaki ila kanet mera akhera aderlia haka ghir nhiyedha</reply_to> ?", "created_at": "2026-04-21T14:56:35.611195", "media_url": null, "media_mime_type": null}, {"id": 17341, "message_id": "3EB02AF97FCD326B740AEA", "sender": "bot", "message_type": "text", "content": "Man9derch saraha nakhod ana la décision nsswal dr wngolik", "created_at": "2026-04-21T14:57:10.814173", "media_url": null, "media_mime_type": null}, {"id": 17342, "message_id": "3A31F05408CDCFBB3EC1", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here's the transcription of the audio in Moroccan Darija:\n\n**\"وخا صافي الله يسهل عليك، اصبري يا ربي، والله إلا كانت كتحرق ما عمري حسيت بيه. وقولي لي إلا كان زعما واخا تديري داكشي كامل غيعاود ينوض ليها هاد الحراق، زعما فالمستقبل ممكن ينوض، غير نحيدها من دابا.\"**", "created_at": "2026-04-21T14:57:33.065778", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4691/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20042, "message_id": "3EB03719CECA7651DDF97E", "sender": "bot", "message_type": "image", "content": "Bonjour HADDAOUDI LAILA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 28 avril 2026 l'après-midi .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 28 أبريل 2026 بعد الزوال .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-27T17:07:12.410678", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5650/download", "media_mime_type": "image/jpeg"}, {"id": 20195, "message_id": "3A4B224EBD7C3614B51E", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: (a) **Type of image:** Unrelated (this is a photo taken from inside a car, looking through the windshield towards a street with vehicles and buildings).\n\n(b) **If dental:** Not applicable, as this is not a dental image.\n\n(c) **Visible text (OCR):** License plate text on the blue car ahead is partially visible but unclear; it appears there is no other readable text.\n\n(d) **Flag:** No diagnostic terms or treatment suggestions are used. This image does not pertain to dental matters.\n\nUser message context: (a) Type of image: Unrelated (This is a photo taken from inside a car, showing a road, vehicles, and buildings outside. It is not a dental photo, x-ray, document, ID, or prescription.)\n(b) Not applicable.\n(c) Visible text (OCR): None legible or identifiable in this image.\n(d) Flag: This image is not related to dental assessment or documentation. No diagnostic terms, conditions, or treatment recommendations are provided.", "created_at": "2026-04-28T15:16:48.149937", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5687/download", "media_mime_type": "image/jpeg"}, {"id": 20197, "message_id": "bot_3A4B224EBD7C3614B51E_8022", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-04-28T15:17:24.154942", "media_url": null, "media_mime_type": null}, {"id": 20198, "message_id": "3A634B9B701289D6DAC2", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using Arabic script) and the Latin script:\n\n**Arabic Script:**\n\"سلام اختي، صافا؟ مزيان؟ هانتي، أنا راني وحلة غير ف الطرونسبور، إيلا كانت لا باسيونت لي مورايا كاينة غير دخليها، أنا غا ندخل ف الوقت ديالها.\"\n\n**Latin Script:**\n\"Salam khti, ça va? Meziane? Hanti, ana rani wahla ghir f transport, ila kanet la patiente li moraya kayna ghir dakhliha, ana gha ndkhel f lwa9t dyalha.\"", "created_at": "2026-04-28T15:17:30.143638", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5688/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20199, "message_id": "bot_3A634B9B701289D6DAC2_6433", "sender": "bot", "message_type": "text", "content": "الفريق غادي يتواصلوا بيكوم بهاد الموضوع إن شاء الله 🙏🏻", "created_at": "2026-04-28T15:17:50.749572", "media_url": null, "media_mime_type": null}]...
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الفريق غادي يتواصلوا بيكوم بهاد الموضوع إن شاء الل الفريق غادي يتواصلوا بيكوم بهاد الموضوع إن شاء الله 🙏🏻...
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[{"id": 20114, "message_id": " [{"id": 20114, "message_id": "bot_A56BD9557658E7C63322E35349E0A329_5742", "sender": "bot", "message_type": "text", "content": "ماشي مشكل حسن، فهمت عليك. الفريق قال يلا غادي تجي غدا، جي من بعد الثلاثة ونص فالعشية باش نحيدو ليك الخيط، حيث الصباح عندهم العمليات.\n\nيلا الوقت مناسبك، غادي نبلغ الفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻\n\nواخا تأكد ليا واش هاد الوقت يوافقك ولا محتاج تبدل؟", "created_at": "2026-04-28T09:18:41.726661", "media_url": null, "media_mime_type": null}, {"id": 20115, "message_id": "A5E3E9968F9427C71011F122353DB90E", "sender": "user", "message_type": "text", "content": "وش ممكن نخود شهادة على واد لخدمة", "created_at": "2026-04-28T09:19:34.897049", "media_url": null, "media_mime_type": null}, {"id": 20116, "message_id": "bot_A5E3E9968F9427C71011F122353DB90E_5942", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-28T09:19:49.181340", "media_url": null, "media_mime_type": null}, {"id": 20117, "message_id": "A503947366E7EF35496D8CA029C4BD27", "sender": "user", "message_type": "text", "content": "Hassania chouimer", "created_at": "2026-04-28T09:20:11.689604", "media_url": null, "media_mime_type": null}, {"id": 20119, "message_id": "bot_A503947366E7EF35496D8CA029C4BD27_8022", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-04-28T09:20:25.895796", "media_url": null, "media_mime_type": null}, {"id": 20142, "message_id": "AC8429B16BC94D336B01255E425CC9FB", "sender": "bot", "message_type": "voice", "content": "[Voice message] Certainly! Here is the transcription of the audio in both Arabic and Latin scripts, capturing the mix of Moroccan Darija and French:\n\n### **Arabic Script:**\nالسلام عليكم حسن، صافا؟ كلشي مزيان؟ هانتي عفاك أجي غدا صباح، صباح مع ديك العشرة ونص بحال هاكاك، مهم العشرة العشرة ونص باش تحيد الخيط.\n\n### **Latin Script (Darija/French transcription):**\nSalam alaykoum Hassane, ça va ? Kolchi mzyan ? Hanti 3afak aji ghda sbah. Sbah m3a dik l’3chra w noss bhal hakak. Mohim, l’3chra, l’3chra w noss bach t7eyed lkhit.\n\n---\n**Translation (for context):**\n\"Peace be upon you Hassan, are you okay? Is everything good? Look, please come tomorrow morning, around 10:30 or so. Anyway, 10:00 or 10:30, to remove the stitches (or thread).\"", "created_at": "2026-04-28T10:18:54.127645", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5672/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20143, "message_id": "AC534FB5D5F4DEDA0B2106727C9F8DE1", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي باللهجة المغربية:\n\n**\"وبالنسبة لشهادة طبية صراحة ما يمكنش حيت غير لي فيلتير، غير الخيط. يعني اجي، اجي الصباح ما خداماش، حيديه دغيا راه ما كاملا حتى 5 دقائق وسيري.\"**", "created_at": "2026-04-28T10:19:11.336677", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5673/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20158, "message_id": "A5AD1326999D77CE01C8D46413436646", "sender": "user", "message_type": "voice", "content": "[Voice message] وعليكم السلام أ الزين، وإيوا راني عارفة ولكن خدامة أنا، راه خدامة صباح وخدامة...\n\n**النسخة بالحروف اللاتينية (Transcription in Latin script):**\nWa alaykum assalam a zin, w ewa rani arefa walakin khedama ana, rah khedama sba7 w khedama...", "created_at": "2026-04-28T12:21:49.189324", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5680/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20159, "message_id": "A5B8E1304411421C30F3AA6C839B8823", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو التفريغ الكامل والمكتوب بالدارجة المغربية:\n\n**\"كون عرفتي غير شحال هادي ما جيتش على ود ديك الخدمة، ما كنخرج حتى لـ 11 د الليل، من الصباح، الصباح بكري كنمشي، وداكشي هو اللي خلاني ما نجيش فهمتيني؟ تعطلت، راك عارفة الرونديفو فوقاش كان عندي.\"**", "created_at": "2026-04-28T12:22:22.933242", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5681/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20160, "message_id": "bot_A5B8E1304411421C30F3AA6C839B8823_6433", "sender": "bot", "message_type": "text", "content": "الفريق غادي يتواصلوا بيكوم بهاد الموضوع إن شاء الله 🙏🏻", "created_at": "2026-04-28T12:22:47.151807", "media_url": null, "media_mime_type": null}, {"id": 20204, "message_id": "A5098F4CBE1BDB38D03929EB3F9D99E6", "sender": "user", "message_type": "text", "content": "لمهيم نجي خميس على واد لخدمة", "created_at": "2026-04-28T15:41:26.406530", "media_url": null, "media_mime_type": null}, {"id": 20205, "message_id": "bot_A5098F4CBE1BDB38D03929EB3F9D99E6_4017", "sender": "bot", "message_type": "text", "content": "واخا Hassania، واش كتبغيي تحجزي موعد نهار الخميس؟ واش كاين شي وقت محدد اللي مناسبك نهار الخميس؟ وقولي ليا شنو نوع العلاج اللي محتاجة بالضبط، باش نسجل الطلب ديالك.", "created_at": "2026-04-28T15:41:38.841586", "media_url": null, "media_mime_type": null}]...
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واخا Hassania، واش كتبغيي تحجزي موعد نهار الخميس؟ واخا Hassania، واش كتبغيي تحجزي موعد نهار الخميس؟ واش كاين شي وقت محدد اللي مناسبك نهار الخميس؟ وقولي ليا شنو نوع العلاج اللي محتاجة بالضبط، باش نسجل الطلب ديالك....
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[{"id": 20116, "message_id": " [{"id": 20116, "message_id": "bot_A5E3E9968F9427C71011F122353DB90E_5942", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-28T09:19:49.181340", "media_url": null, "media_mime_type": null}, {"id": 20117, "message_id": "A503947366E7EF35496D8CA029C4BD27", "sender": "user", "message_type": "text", "content": "Hassania chouimer", "created_at": "2026-04-28T09:20:11.689604", "media_url": null, "media_mime_type": null}, {"id": 20119, "message_id": "bot_A503947366E7EF35496D8CA029C4BD27_8022", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-04-28T09:20:25.895796", "media_url": null, "media_mime_type": null}, {"id": 20142, "message_id": "AC8429B16BC94D336B01255E425CC9FB", "sender": "bot", "message_type": "voice", "content": "[Voice message] Certainly! Here is the transcription of the audio in both Arabic and Latin scripts, capturing the mix of Moroccan Darija and French:\n\n### **Arabic Script:**\nالسلام عليكم حسن، صافا؟ كلشي مزيان؟ هانتي عفاك أجي غدا صباح، صباح مع ديك العشرة ونص بحال هاكاك، مهم العشرة العشرة ونص باش تحيد الخيط.\n\n### **Latin Script (Darija/French transcription):**\nSalam alaykoum Hassane, ça va ? Kolchi mzyan ? Hanti 3afak aji ghda sbah. Sbah m3a dik l’3chra w noss bhal hakak. Mohim, l’3chra, l’3chra w noss bach t7eyed lkhit.\n\n---\n**Translation (for context):**\n\"Peace be upon you Hassan, are you okay? Is everything good? Look, please come tomorrow morning, around 10:30 or so. Anyway, 10:00 or 10:30, to remove the stitches (or thread).\"", "created_at": "2026-04-28T10:18:54.127645", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5672/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20143, "message_id": "AC534FB5D5F4DEDA0B2106727C9F8DE1", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي باللهجة المغربية:\n\n**\"وبالنسبة لشهادة طبية صراحة ما يمكنش حيت غير لي فيلتير، غير الخيط. يعني اجي، اجي الصباح ما خداماش، حيديه دغيا راه ما كاملا حتى 5 دقائق وسيري.\"**", "created_at": "2026-04-28T10:19:11.336677", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5673/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20158, "message_id": "A5AD1326999D77CE01C8D46413436646", "sender": "user", "message_type": "voice", "content": "[Voice message] وعليكم السلام أ الزين، وإيوا راني عارفة ولكن خدامة أنا، راه خدامة صباح وخدامة...\n\n**النسخة بالحروف اللاتينية (Transcription in Latin script):**\nWa alaykum assalam a zin, w ewa rani arefa walakin khedama ana, rah khedama sba7 w khedama...", "created_at": "2026-04-28T12:21:49.189324", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5680/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20159, "message_id": "A5B8E1304411421C30F3AA6C839B8823", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو التفريغ الكامل والمكتوب بالدارجة المغربية:\n\n**\"كون عرفتي غير شحال هادي ما جيتش على ود ديك الخدمة، ما كنخرج حتى لـ 11 د الليل، من الصباح، الصباح بكري كنمشي، وداكشي هو اللي خلاني ما نجيش فهمتيني؟ تعطلت، راك عارفة الرونديفو فوقاش كان عندي.\"**", "created_at": "2026-04-28T12:22:22.933242", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5681/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20160, "message_id": "bot_A5B8E1304411421C30F3AA6C839B8823_6433", "sender": "bot", "message_type": "text", "content": "الفريق غادي يتواصلوا بيكوم بهاد الموضوع إن شاء الله 🙏🏻", "created_at": "2026-04-28T12:22:47.151807", "media_url": null, "media_mime_type": null}, {"id": 20204, "message_id": "A5098F4CBE1BDB38D03929EB3F9D99E6", "sender": "user", "message_type": "text", "content": "لمهيم نجي خميس على واد لخدمة", "created_at": "2026-04-28T15:41:26.406530", "media_url": null, "media_mime_type": null}, {"id": 20205, "message_id": "bot_A5098F4CBE1BDB38D03929EB3F9D99E6_4017", "sender": "bot", "message_type": "text", "content": "واخا Hassania، واش كتبغيي تحجزي موعد نهار الخميس؟ واش كاين شي وقت محدد اللي مناسبك نهار الخميس؟ وقولي ليا شنو نوع العلاج اللي محتاجة بالضبط، باش نسجل الطلب ديالك.", "created_at": "2026-04-28T15:41:38.841586", "media_url": null, "media_mime_type": null}, {"id": 20206, "message_id": "A51E4C4BE1C3A9F537306B67AA47C7E9", "sender": "user", "message_type": "text", "content": "<reply_to>واخا Hassania، واش كتبغيي تحجزي موعد نهار الخميس؟ واش كاين شي وقت محدد اللي مناسبك نهار الخميس؟ وقولي ليا شنو نوع العلاج اللي محتاجة بالضبط، باش نس...</reply_to> اه الإنشاء الله", "created_at": "2026-04-28T15:42:40.789223", "media_url": null, "media_mime_type": null}, {"id": 20207, "message_id": "bot_A51E4C4BE1C3A9F537306B67AA47C7E9_1881", "sender": "bot", "message_type": "text", "content": "واخا، شنو الوقت اللي مناسبك نهار الخميس؟ وشنو نوع العلاج اللي محتاجة تديري؟", "created_at": "2026-04-28T15:42:54.285676", "media_url": null, "media_mime_type": null}]...
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واخا، شنو الوقت اللي مناسبك نهار الخميس؟ وشنو نوع واخا، شنو الوقت اللي مناسبك نهار الخميس؟ وشنو نوع العلاج اللي محتاجة تديري؟...
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[{"id": 13631, "message_id": " [{"id": 13631, "message_id": "A5563EAFEC5FE33DCADAF20268A9180A", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-10T15:01:31.156988", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3497/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13690, "message_id": "3A7F4BB15275F4D9F68C", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-10T15:53:49.079413", "media_url": null, "media_mime_type": null}, {"id": 20239, "message_id": "3A04F0F0509240E22D37", "sender": "user", "message_type": "text", "content": "<reply_to>[Image]</reply_to> N", "created_at": "2026-04-28T16:59:25.268652", "media_url": null, "media_mime_type": null}, {"id": 20240, "message_id": "bot_3A04F0F0509240E22D37_1564", "sender": "bot", "message_type": "text", "content": "كنعتدر، الرسالة ديالك ما كانتش واضحة. واش تقدرو توضحو ليا شنو محتاجين بالضبط أو تعطيني تفاصيل أكثر باش نقدر نعاونكوم؟", "created_at": "2026-04-28T16:59:40.189838", "media_url": null, "media_mime_type": null}]...
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كنعتدر، الرسالة ديالك ما كانتش واضحة. واش تقدرو تو كنعتدر، الرسالة ديالك ما كانتش واضحة. واش تقدرو توضحو ليا شنو محتاجين بالضبط أو تعطيني تفاصيل أكثر باش نقدر نعاونكوم؟...
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[{"id": 20262, "message_id": " [{"id": 20262, "message_id": "3EB0773B8873E7845B951E", "sender": "bot", "message_type": "image", "content": "Bonjour Taghi Hamid\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 29 avril 2026 à 17:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 29 أبريل 2026 على الساعة 17:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-28T17:09:11.815626", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5717/download", "media_mime_type": "image/jpeg"}, {"id": 20263, "message_id": "3AAE12702CD436F67762", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-28T17:18:38.402356", "media_url": null, "media_mime_type": null}, {"id": 20264, "message_id": "3A1AAAF29B080D538A07", "sender": "user", "message_type": "text", "content": "Ok mec", "created_at": "2026-04-28T17:18:41.708231", "media_url": null, "media_mime_type": null}, {"id": 20265, "message_id": "bot_3A1AAAF29B080D538A07_5212", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Si vous avez besoin de modifier ou d’annuler le rendez-vous, n’hésitez pas à me le faire savoir. À bientôt chez le Dr DINANI Hicham !", "created_at": "2026-04-28T17:18:56.521910", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation 😊 Si vous avez besoi Merci pour votre confirmation 😊 Si vous avez besoin de modifier ou d’annuler le rendez-vous, n’hésitez pas à me le faire savoir. À bientôt chez le Dr DINANI Hicham !...
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[{"id": 13584, "message_id": " [{"id": 13584, "message_id": "A58498607648B64A7CDD0732319AB8A4", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-10T12:24:37.502829", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3492/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13585, "message_id": "A51BE0F5BDC8C79ABA105FB64304B1BB", "sender": "bot", "message_type": "text", "content": "Les frises stribinge \nProduit des aftes\nSepticalme", "created_at": "2026-04-10T12:25:26.743478", "media_url": null, "media_mime_type": null}, {"id": 13603, "message_id": "ACDDE4D50CCA5FE4EBFDD2F3B4FBFA2C", "sender": "user", "message_type": "text", "content": "Salam labas \nLa hado makyninch andi", "created_at": "2026-04-10T14:09:51.783322", "media_url": null, "media_mime_type": null}, {"id": 13625, "message_id": "A5BB58E8717957DA89B7AA763F163F0A", "sender": "bot", "message_type": "text", "content": "Cvi dyal ortho li kihoz 3atta", "created_at": "2026-04-10T14:55:31.987698", "media_url": null, "media_mime_type": null}, {"id": 13626, "message_id": "A552F2DA54E3FCD04CB0B36B40739EB3", "sender": "bot", "message_type": "text", "content": "3andk", "created_at": "2026-04-10T14:55:33.571566", "media_url": null, "media_mime_type": null}, {"id": 13696, "message_id": "AC2416B8D29BB330419E44A685FA8576", "sender": "user", "message_type": "text", "content": "La mab9alich", "created_at": "2026-04-10T16:08:34.029376", "media_url": null, "media_mime_type": null}, {"id": 13700, "message_id": "A5E7153B90D47A06686485ED8394F492", "sender": "bot", "message_type": "text", "content": "7ta tjibolna", "created_at": "2026-04-10T16:11:14.232831", "media_url": null, "media_mime_type": null}, {"id": 13701, "message_id": "ACC44040EA991316EF05BDE6B03B4BE4", "sender": "user", "message_type": "text", "content": "Wakha merhba", "created_at": "2026-04-10T16:11:31.370267", "media_url": null, "media_mime_type": null}, {"id": 13702, "message_id": "A57C82C42B8745C5E57EB57814156877", "sender": "bot", "message_type": "text", "content": "Chokran", "created_at": "2026-04-10T16:11:42.916669", "media_url": null, "media_mime_type": null}, {"id": 20286, "message_id": "AC0448D874D276343E4013DC23904350", "sender": "user", "message_type": "text", "content": "Ok demain Nchalah", "created_at": "2026-04-28T17:44:28.923074", "media_url": null, "media_mime_type": null}, {"id": 20287, "message_id": "AC4EB50E017DF6B107FAC5E5DC80885C", "sender": "user", "message_type": "text", "content": "Sbah", "created_at": "2026-04-28T17:44:29.283909", "media_url": null, "media_mime_type": null}, {"id": 20288, "message_id": "bot_AC4EB50E017DF6B107FAC5E5DC80885C_3482", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 واش عندكوم موعد محجوز معانا، ولا كتبغيو تحجزو واحد جديد؟", "created_at": "2026-04-28T17:44:43.306220", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 واش عندكوم موعد محجوز معانا، ولا كتبغيو تح مرحبا 😊 واش عندكوم موعد محجوز معانا، ولا كتبغيو تحجزو واحد جديد؟...
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[{"id": 12539, "message_id": " [{"id": 12539, "message_id": "3EB097BDDF7398C8AA1C2C", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: This appears to be an illustration showing a person scheduling or viewing appointments using a mobile device. There is a calendar both on the phone screen and in the background.\n\n(b) Dental relevance: This image is not a dental photo, x-ray, or medical document. It is unrelated to dental observations; it is an illustration likely themed around appointment booking or scheduling.\n\n(c) Visible text (OCR): \n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic terms or conditions are used. No treatment is recommended. This is not a dental image.\n\nUser message context: Bonjour LAHLIMI MOHAMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 08 avril 2026 à 11:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 8 أبريل 2026 على الساعة 11:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-07T17:00:44.998271", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3183/download", "media_mime_type": "image/jpeg"}, {"id": 15716, "message_id": "3EB0BE9284649819F93595", "sender": "bot", "message_type": "image", "content": "Bonjour LAHLIMI MOHAMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 15 avril 2026 à 12:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 15 أبريل 2026 على الساعة 12:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-14T16:38:24.893159", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4093/download", "media_mime_type": "image/jpeg"}, {"id": 17363, "message_id": "3EB04B1194E4CCB01FBE52", "sender": "bot", "message_type": "image", "content": "Bonjour LAHLIMI MOHAMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 22 avril 2026 à 11:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 22 أبريل 2026 على الساعة 11:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-21T17:08:46.480503", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4701/download", "media_mime_type": "image/jpeg"}, {"id": 20299, "message_id": "3EB037BB20FC0B09AA7717", "sender": "bot", "message_type": "image", "content": "Bonjour LAHLIMI MOHAMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 29 avril 2026 à 12:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 29 أبريل 2026 على الساعة 12:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-28T18:09:15.653898", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5727/download", "media_mime_type": "image/jpeg"}, {"id": 20304, "message_id": "A5BEF3E13486EEAEFB55F92EA71B20D5", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-28T18:18:44.253107", "media_url": null, "media_mime_type": null}, {"id": 20305, "message_id": "bot_A5BEF3E13486EEAEFB55F92EA71B20D5_367", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Votre rendez-vous est bien noté. Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous informer. Bonne journée !", "created_at": "2026-04-28T18:19:07.764699", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation 😊 Votre rendez-vous Merci pour votre confirmation 😊 Votre rendez-vous est bien noté. Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous informer. Bonne journée !...
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[{"id": 20254, "message_id": " [{"id": 20254, "message_id": "3EB0BF67394901F325C024", "sender": "bot", "message_type": "image", "content": "Bonjour EL MEHDAOUI Ghizlane\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 29 avril 2026 l'après-midi .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 29 أبريل 2026 بعد الزوال .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-28T17:05:09.420829", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5709/download", "media_mime_type": "image/jpeg"}, {"id": 20310, "message_id": "3AF87168113165C5EE16", "sender": "user", "message_type": "text", "content": "inxaelah", "created_at": "2026-04-28T19:24:32.400556", "media_url": null, "media_mime_type": null}, {"id": 20311, "message_id": "bot_3AF87168113165C5EE16_7225", "sender": "bot", "message_type": "text", "content": "ان شاء الله، مرحبا بيكوم أستاذة Ghizlane 😊 نتسناوكوم في الوقت المحدد إن شاء الله.", "created_at": "2026-04-28T19:24:45.383006", "media_url": null, "media_mime_type": null}]...
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ان شاء الله، مرحبا بيكوم أستاذة Ghizlane 😊 نتسناوك ان شاء الله، مرحبا بيكوم أستاذة Ghizlane 😊 نتسناوكوم في الوقت المحدد إن شاء الله....
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[{"id": 17704, "message_id": " [{"id": 17704, "message_id": "3EB01EEA5E4AC8815C5341", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+400,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-23T10:33:38.509302", "media_url": null, "media_mime_type": null}, {"id": 17705, "message_id": "3EB0489D49A2673FA7A5AA", "sender": "bot", "message_type": "document", "content": "2026042311331862.pdf", "created_at": "2026-04-23T10:33:55.223628", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4824/download", "media_mime_type": "application/pdf"}, {"id": 17729, "message_id": "3EB05AF63A88449451851D", "sender": "bot", "message_type": "document", "content": "_radios_EL ABIYED Younes_20260423_12191993.pdf", "created_at": "2026-04-23T11:19:36.845761", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4829/download", "media_mime_type": "application/pdf"}, {"id": 17734, "message_id": "A52D561455504FCF651F0CFAC7C1122F", "sender": "bot", "message_type": "text", "content": "https://maps.app.goo.gl/YjWooXJuNWDnZZ2P9?g_st=awb", "created_at": "2026-04-23T11:23:58.475103", "media_url": null, "media_mime_type": null}, {"id": 17735, "message_id": "3EB0DC05BDC7FF28EB842F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL ABIYED Younes*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 28 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 28 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T11:28:27.514848", "media_url": null, "media_mime_type": null}, {"id": 18206, "message_id": "3EB026D25A35C92C1DA794", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-24T08:40:34.546416", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4992/download", "media_mime_type": "image/jpeg"}, {"id": 18209, "message_id": "3EB0874927FE402281C5E6", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photo showing the lower anterior and premolar teeth, viewed with the help of retractors and a mirror behind the teeth. The gingival tissues are visible, as are the crowns and incisal edges of the mandibular (lower) incisors, canines, and premolars. The teeth show a light yellow coloration with moderate brownish/yellowish deposits, especially near the gumline on the lingual (inside) surfaces of the anterior teeth. The gum tissue appears moist and pink but with some slight inflammation near the cervical margins. There are no visible restorations or caries. Slight dental crowding is present and some irregular alignment of the teeth. No apparent broken or missing teeth are seen in this field.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_lower\",\n \"observation\": \"All lower anterior teeth present, mild to moderate yellow/brown deposits on lingual surfaces, slight crowding.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Premolar visible with similar deposits, crown morphology intact.\",\n \"severity", "created_at": "2026-04-24T08:40:54.511156", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4993/download", "media_mime_type": "image/jpeg"}, {"id": 18211, "message_id": "3EB0DB54763AC2A6F92B50", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a well-focused clinical intraoral photograph showing the lower dental arch from an occlusal perspective. The image displays the mandibular teeth from molar to molar, including the premolars, canines, and incisors, as well as the surrounding gingival tissue and the floor of the mouth. The oral mucosa appears moist. Some mirror edges are visible at the periphery, indicating use of retraction for improved visibility. There are multiple restorations visible, as well as some differences in tooth color and surface texture.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"First and second molars show normal anatomy, some grooves show possible mild staining. The first molar has a metal-ceramic crown with discoloration and a metallic area exposed on the buccal side.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Second molar appears intact, first molar displays a large occlusal restoration. Second premolar also shows an occlusal filling and some grooves are", "created_at": "2026-04-24T08:41:12.841724", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4995/download", "media_mime_type": "image/jpeg"}, {"id": 18213, "message_id": "3EB0A912F66AD95734F127", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral photograph of an adult patient's mouth, including upper and lower teeth and gingiva. The cheeks are retracted using clear retractors for optimal visibility. The patient's upper and lower anterior and posterior teeth are visible. The upper front teeth appear lighter in color compared to the lower, which have a more yellowish hue. The gums look generally healthy but appear slightly erythematous, especially in the upper anterior region. There is mild crowding, particularly in the lower anterior teeth. Some wear on incisal edges is visible, and the alignment is not perfectly even. No obvious caries, fractures, large fillings, crowns, braces, or implants are present. No text or identifying information is visible in the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Upper front teeth (central and lateral incisors) appear generally intact with light yellow coloration, slight spacing and irregularity in alignment.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower front teeth show crowding, minor wear on inc", "created_at": "2026-04-24T08:41:28.565343", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4996/download", "media_mime_type": "image/jpeg"}, {"id": 18214, "message_id": "3EB0A70D9C2D50FDAA85D0", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral frontal view of the upper and lower teeth and gingiva. Both the maxillary (upper) and mandibular (lower) anterior teeth are visible, including premolars on both the right and left sides, with a cheek retractor in use for better visualization. The teeth show variation in color between the upper and lower arch, with the upper teeth appearing lighter and the lower teeth showing more yellowish staining. The alignment reveals that the upper and lower teeth do not contact perfectly, with some crowding/rotation of the lower anteriors and moderate overlapping visible. Gums appear pink and generally healthy with some unevenness in the gingival contours of the lower anterior region. No visible signs of severe redness, ulceration, or significant swelling of the gingiva are present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"All upper anterior teeth are present with relatively light coloration. Slight incisal edge irregularities. No obvious caries, chips, or fractures visible.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation", "created_at": "2026-04-24T08:41:58.253779", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4997/download", "media_mime_type": "image/jpeg"}, {"id": 20315, "message_id": "AC81AF4E874B3290801945E20C7B248A", "sender": "user", "message_type": "text", "content": "Salamoalikom maraditichi 3liya n l'opération d ghada f sba7 ?", "created_at": "2026-04-28T19:47:10.814291", "media_url": null, "media_mime_type": null}, {"id": 20316, "message_id": "bot_AC81AF4E874B3290801945E20C7B248A_4169", "sender": "bot", "message_type": "text", "content": "وعليكم السلام، سمح ليا على التأخير. الفريق غادي يتواصل معاكوم بهاد الموضوع إن شاء الله 🙏🏻\n\nيلا كان الأمر مستعجل أو خاصك تأكيد ضروري، تقدري تتصلي مباشرة على: +212 660-022-263", "created_at": "2026-04-28T19:48:22.760840", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام، سمح ليا على التأخير. الفريق غادي يت وعليكم السلام، سمح ليا على التأخير. الفريق غادي يتواصل معاكوم بهاد الموضوع إن شاء الله 🙏🏻
يلا كان الأمر مستعجل أو خاصك تأكيد ضروري، تقدري تتصلي مباشرة على: +212 660-022-263...
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[{"id": 20325, "message_id": " [{"id": 20325, "message_id": "3AA0AE9C71DD3AEB7C01", "sender": "user", "message_type": "text", "content": "Asalamu aleykum , \nI would like to book a time for a teeth cleaning appointment, how much would it cost please ? \nAnd also I’m wondering about the price of teeth whitening as well thank you .", "created_at": "2026-04-28T21:48:41.014934", "media_url": null, "media_mime_type": null}, {"id": 20326, "message_id": "bot_3AA0AE9C71DD3AEB7C01_8384", "sender": "bot", "message_type": "text", "content": "For teeth cleaning (détartrage + aéropolissage), the price starts from 600DH. For teeth whitening (blanchiment), the price starts from 5000DH.\n\nWould you like to book a consultation for your cleaning or whitening session?", "created_at": "2026-04-28T21:49:10.505706", "media_url": null, "media_mime_type": null}]...
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For teeth cleaning (détartrage + aéropolissage), t For teeth cleaning (détartrage + aéropolissage), the price starts from 600DH. For teeth whitening (blanchiment), the price starts from 5000DH.
Would you like to book a consultation for your cleaning or whitening session?...
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[{"id": 20325, "message_id": " [{"id": 20325, "message_id": "3AA0AE9C71DD3AEB7C01", "sender": "user", "message_type": "text", "content": "Asalamu aleykum , \nI would like to book a time for a teeth cleaning appointment, how much would it cost please ? \nAnd also I’m wondering about the price of teeth whitening as well thank you .", "created_at": "2026-04-28T21:48:41.014934", "media_url": null, "media_mime_type": null}, {"id": 20326, "message_id": "bot_3AA0AE9C71DD3AEB7C01_8384", "sender": "bot", "message_type": "text", "content": "For teeth cleaning (détartrage + aéropolissage), the price starts from 600DH. For teeth whitening (blanchiment), the price starts from 5000DH.\n\nWould you like to book a consultation for your cleaning or whitening session?", "created_at": "2026-04-28T21:49:10.505706", "media_url": null, "media_mime_type": null}, {"id": 20327, "message_id": "3AB358E47A31C416AF2E", "sender": "user", "message_type": "text", "content": "Thank you , I’m looking for cleaning for teeth plaque", "created_at": "2026-04-28T21:50:37.815728", "media_url": null, "media_mime_type": null}, {"id": 20328, "message_id": "bot_3AB358E47A31C416AF2E_195", "sender": "bot", "message_type": "text", "content": "You're welcome! To help you book your teeth cleaning appointment, could you please provide your full name and let me know your preferred day or time for the visit?\n\nOnce I have these details, I'll forward your request to the team and they'll contact you to confirm the appointment. Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻", "created_at": "2026-04-28T21:50:54.518349", "media_url": null, "media_mime_type": null}]...
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You're welcome! To help you book your teeth cl You're welcome! To help you book your teeth cleaning appointment, could you please provide your full name and let me know your preferred day or time for the visit?
Once I have these details, I'll forward your request to the team and they'll contact you to confirm the appointment. Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻...
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[{"id": 16858, "message_id": " [{"id": 16858, "message_id": "3EB08305E843CD93948C3C", "sender": "bot", "message_type": "text", "content": "صحتك هي أولويتنا، ويسعدنا خدمتك في مركز الدكتور ديناني هشام لطب الأسنان. نحن نقدر رضاك ونود أن نطلب منك تقييم تجربتك معنا باتباع هذا الرابط https://bit.ly/3yYyxc3. يتطلب التقييم خطوتين بسيطتين، يرجى التأكد من إكمال كل منهما حتى يتم قبول نتيجة التقييم بشكل جيد. شكرًا !\r\n\r\nVotre santé est notre priorité, et nous sommes heureux de vous servir au sein du Centre dentaire du Dr Dinani Hicham. Nous accordons une grande importance à votre satisfaction et aimerions vous demander d'évaluer votre expérience avec nous en suivant ce lien https://bit.ly/3yYyxc3. L'évaluation nécessite deux étapes simples, veuillez-vous assurer de compléter chacune d'elles afin que le résultat de votre évaluation soit bien reçu. Merci !", "created_at": "2026-04-16T15:42:27.671193", "media_url": null, "media_mime_type": null}, {"id": 17526, "message_id": "3EB0EFDCCF72C6DE4AE51D", "sender": "bot", "message_type": "image", "content": "Bonjour BENDOUROU ANISSA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 23 avril 2026 à 18:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 23 أبريل 2026 على الساعة 18:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-22T17:04:38.400613", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4751/download", "media_mime_type": "image/jpeg"}, {"id": 17581, "message_id": "ACAAE272C0C4AAA0AF9C23275DEDA30F", "sender": "user", "message_type": "text", "content": "ان شاء الله", "created_at": "2026-04-22T21:01:24.758388", "media_url": null, "media_mime_type": null}, {"id": 17582, "message_id": "bot_ACAAE272C0C4AAA0AF9C23275DEDA30F_8743", "sender": "bot", "message_type": "text", "content": "مرحبا أنيسة 😊 شكرا على التأكيد. مرحبا بيكوم في الموعد ديالكوم يوم الخميس 23 أبريل على الساعة 18:00 إن شاء الله. إذا احتجتي أي مساعدة إضافية، أنا هنا!", "created_at": "2026-04-22T21:01:38.659307", "media_url": null, "media_mime_type": null}, {"id": 20259, "message_id": "3EB02EA63D11294DDD5BD0", "sender": "bot", "message_type": "image", "content": "Bonjour BENDOUROU ANISSA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 29 avril 2026 l'après-midi .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 29 أبريل 2026 بعد الزوال .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-28T17:06:05.689480", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5714/download", "media_mime_type": "image/jpeg"}, {"id": 20329, "message_id": "AC58BF3AAE001F80B1BBF913A930E2B5", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-28T22:04:03.916039", "media_url": null, "media_mime_type": null}, {"id": 20330, "message_id": "bot_AC58BF3AAE001F80B1BBF913A930E2B5_8901", "sender": "bot", "message_type": "text", "content": "Merci pour la confirmation Anissa 😊 On vous attend mercredi 29 avril l’après-midi, selon l’ordre d’arrivée. Si jamais vous avez besoin de changer le rendez-vous ou pour toute question, n’hésitez pas à me le dire !", "created_at": "2026-04-28T22:04:17.869304", "media_url": null, "media_mime_type": null}]...
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Merci pour la confirmation Anissa 😊 On vous attend Merci pour la confirmation Anissa 😊 On vous attend mercredi 29 avril l’après-midi, selon l’ordre d’arrivée. Si jamais vous avez besoin de changer le rendez-vous ou pour toute question, n’hésitez pas à me le dire !...
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[{"id": 20340, "message_id": " [{"id": 20340, "message_id": "3ADA892F6E0D45D8E90D", "sender": "user", "message_type": "text", "content": "Bonsoir", "created_at": "2026-04-28T23:08:46.034716", "media_url": null, "media_mime_type": null}, {"id": 20341, "message_id": "A5DAF3C850A2C834CE652D781842C30A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-28T23:08:46.869919", "media_url": null, "media_mime_type": null}, {"id": 20342, "message_id": "bot_3ADA892F6E0D45D8E90D_6091", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟", "created_at": "2026-04-28T23:08:58.639930", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟...
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