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[{"id": 12455, "message_id": " [{"id": 12455, "message_id": "3EB0E137F65616F5D09341", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) The image appears to be unrelated to dental content.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: None - this image is non-diagnostic and unrelated to dental analysis.\n\nUser message context: Bonjour MOUMEN MEHDI\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 07 avril 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 7 أبريل 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-06T17:01:04.873899", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3149/download", "media_mime_type": "image/jpeg"}, {"id": 12475, "message_id": "AC35D59970CD5225BAF64B68A2EEE428", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-06T17:17:37.153387", "media_url": null, "media_mime_type": null}, {"id": 12476, "message_id": "bot_AC35D59970CD5225BAF64B68A2EEE428_1459", "sender": "bot", "message_type": "text", "content": "Merci 😊 Nous vous attendons pour votre rendez-vous avec Dr DINANI Hicham le mardi 07 avril 2026 à 10:45. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter. À bientôt !", "created_at": "2026-04-06T17:17:53.507351", "media_url": null, "media_mime_type": null}, {"id": 15081, "message_id": "3EB0A4C5EB16507C4CD61C", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This image appears to be unrelated to dental content; it is an illustration.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: The content is not related to dental imagery. This is an illustrative image, likely showing a scheduling or booking concept.\n\nUser message context: Bonjour MOUMEN MEHDI\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 14 avril 2026 à 11:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 14 أبريل 2026 على الساعة 11:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-13T17:02:14.931328", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3866/download", "media_mime_type": "image/jpeg"}, {"id": 15177, "message_id": "ACD380E6A04EFFDEBCEEFD955D21F111", "sender": "user", "message_type": "text", "content": "Ok merci bcp", "created_at": "2026-04-13T20:51:54.054304", "media_url": null, "media_mime_type": null}, {"id": 15178, "message_id": "bot_ACD380E6A04EFFDEBCEEFD955D21F111_6537", "sender": "bot", "message_type": "text", "content": "De rien 😊 Nous vous attendons pour votre rendez-vous avec Dr DINANI Hicham le mardi 14 avril 2026 à 11:15. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter. À bientôt !", "created_at": "2026-04-13T20:52:09.254921", "media_url": null, "media_mime_type": null}]...
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De rien 😊 Nous vous attendons pour votre rendez-vo De rien 😊 Nous vous attendons pour votre rendez-vous avec Dr DINANI Hicham le mardi 14 avril 2026 à 11:15. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter. À bientôt !...
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[{"id": 15168, "message_id": " [{"id": 15168, "message_id": "A542157F7A885323D5079A39DDBA55B4", "sender": "user", "message_type": "text", "content": "Hallo i have a question", "created_at": "2026-04-13T20:46:16.380092", "media_url": null, "media_mime_type": null}, {"id": 15169, "message_id": "A5DA72E57EF031F6C3B172BC9ABA7708", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-13T20:46:16.940233", "media_url": null, "media_mime_type": null}, {"id": 15170, "message_id": "bot_A542157F7A885323D5079A39DDBA55B4_3422", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !", "created_at": "2026-04-13T20:46:31.177007", "media_url": null, "media_mime_type": null}, {"id": 15171, "message_id": "A52853E1BA126AFEE2FA89F7764A2EAE", "sender": "user", "message_type": "text", "content": "Do you speak durch or english", "created_at": "2026-04-13T20:46:51.338979", "media_url": null, "media_mime_type": null}, {"id": 15172, "message_id": "bot_A52853E1BA126AFEE2FA89F7764A2EAE_8548", "sender": "bot", "message_type": "text", "content": "Hello 😊 I speak English. How can I help you today?", "created_at": "2026-04-13T20:47:03.920021", "media_url": null, "media_mime_type": null}, {"id": 15173, "message_id": "A500F4CAA4BFFA95ABDD6B88EFE97E4F", "sender": "user", "message_type": "text", "content": "I want to fix my crooked lower teeth without braces. Is that possible at your place? I would like to know what it costs, etc. I have to come from the Netherlands.", "created_at": "2026-04-13T20:49:15.042477", "media_url": null, "media_mime_type": null}, {"id": 15174, "message_id": "bot_A500F4CAA4BFFA95ABDD6B88EFE97E4F_6482", "sender": "bot", "message_type": "text", "content": "Yes, it is possible to fix crooked lower teeth without traditional braces at our clinic. We offer invisible aligners (clear aligners) as an alternative, which are very popular for adults who want a discreet solution.\n\nThe exact cost depends on your specific case and will be determined after an evaluation by Dr Haitham Boutaib. Would you like to book a consultation during your visit from the Netherlands?", "created_at": "2026-04-13T20:49:34.884807", "media_url": null, "media_mime_type": null}, {"id": 15175, "message_id": "A56D870CF2607EF9F1847CEBC4D94F23", "sender": "user", "message_type": "text", "content": "<reply_to>We offer invisible aligners (clear aligners) as an alternative, which are very popular for adults who want a discreet solution.</reply_to> No i mean without brace or aligners", "created_at": "2026-04-13T20:50:23.923928", "media_url": null, "media_mime_type": null}, {"id": 15176, "message_id": "bot_A56D870CF2607EF9F1847CEBC4D94F23_3405", "sender": "bot", "message_type": "text", "content": "Thank you for clarifying! If you are looking to straighten your lower teeth without braces or aligners, the options are very limited. Most effective and safe solutions for correcting crooked teeth involve either braces or invisible aligners.\n\nSometimes, for very minor corrections, cosmetic treatments like reshaping, dental bonding, or veneers (facettes) can be considered, but these do not actually move the teeth—they only improve the appearance. Dr Haitham Boutaib would need to examine your teeth to see if such cosmetic options are suitable for your case.\n\nWould you like to book a consultation so the doctor can evaluate your situation and advise you on the best solution? If yes, may I have your full name to register your request?", "created_at": "2026-04-13T20:50:38.598566", "media_url": null, "media_mime_type": null}, {"id": 15179, "message_id": "A581CA1CF57B52B35A53B7A6490AAEA0", "sender": "user", "message_type": "text", "content": "<reply_to>Sometimes, for very minor corrections, cosmetic treatments like reshaping, dental bonding, or veneers (facettes) can be considered, but these do no...</reply_to> Yeah its to look like its straight", "created_at": "2026-04-13T20:52:34.319207", "media_url": null, "media_mime_type": null}, {"id": 15180, "message_id": "bot_A581CA1CF57B52B35A53B7A6490AAEA0_3378", "sender": "bot", "message_type": "text", "content": "Thank you for explaining! For making your teeth look straight without moving them, cosmetic options like veneers (facettes) or dental bonding might be possible, depending on your case.\n\nDr Haitham Boutaib will need to see your teeth to confirm if this solution is suitable for you and to give you an exact price. Would you like to book a consultation during your visit from the Netherlands? If yes, could you please share your full name so I can register your request?", "created_at": "2026-04-13T20:52:47.594191", "media_url": null, "media_mime_type": null}]...
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Thank you for explaining! For making your teeth lo Thank you for explaining! For making your teeth look straight without moving them, cosmetic options like veneers (facettes) or dental bonding might be possible, depending on your case.
Dr Haitham Boutaib will need to see your teeth to confirm if this solution is suitable for you and to give you an exact price. Would you like to book a consultation during your visit from the Netherlands? If yes, could you please share your full name so I can register your request?...
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[{"id": 6929, "message_id": "3 [{"id": 6929, "message_id": "3EB0F75FD636990803A032", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/bd6c06f2-23d9-4ea2-9435-74197a8b5ac0", "created_at": "2026-03-25T14:14:06.149007", "media_url": null, "media_mime_type": null}, {"id": 6930, "message_id": "bot_3EB0F75FD636990803A032_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:14:20.761252", "media_url": null, "media_mime_type": null}, {"id": 6936, "message_id": "3A5399DB7DC790DD5892", "sender": "user", "message_type": "text", "content": "https://www.instagram.com/reel/DPAKRNLjA56/?utm_source=ig_web_copy_link", "created_at": "2026-03-25T17:45:24.217415", "media_url": null, "media_mime_type": null}, {"id": 6937, "message_id": "bot_3A5399DB7DC790DD5892_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T17:45:37.414158", "media_url": null, "media_mime_type": null}, {"id": 7803, "message_id": "2A0E0BCFA271949A96DB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:37.537093", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1636/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7804, "message_id": "2A2AF189442E80737A71", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:37.720187", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1637/download", "media_mime_type": "image/jpeg"}, {"id": 7805, "message_id": "2A66A7516A440094E967", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.049446", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1638/download", "media_mime_type": "image/jpeg"}, {"id": 7806, "message_id": "2A29FB1A9C27AA832136", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.160481", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1639/download", "media_mime_type": "image/jpeg"}, {"id": 7807, "message_id": "2A71654A3ABA616A8E38", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:38.387804", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1640/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15233, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY1Q0I0OEU2ODNDMDZCMDUwMQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-14T00:52:17.570337", "media_url": null, "media_mime_type": null}, {"id": 15234, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**فين أخويا هاني؟ مزيان؟ كلشي مزيان؟**\n**الحمد لله، الحمد لله، الحمد لله، كلشي بخير.**\n**أنت كولي يا خويا كي داير؟ واش راك مزيان ولا لا؟**\n**أنا بغيتك تكون مزيان.**", "created_at": "2026-04-14T00:53:44.959258", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/3924/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15235, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=_4399", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T00:54:09.130635", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك الي بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟...
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[{"id": 6936, "message_id": "3 [{"id": 6936, "message_id": "3A5399DB7DC790DD5892", "sender": "user", "message_type": "text", "content": "https://www.instagram.com/reel/DPAKRNLjA56/?utm_source=ig_web_copy_link", "created_at": "2026-03-25T17:45:24.217415", "media_url": null, "media_mime_type": null}, {"id": 6937, "message_id": "bot_3A5399DB7DC790DD5892_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T17:45:37.414158", "media_url": null, "media_mime_type": null}, {"id": 7803, "message_id": "2A0E0BCFA271949A96DB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:37.537093", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1636/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7804, "message_id": "2A2AF189442E80737A71", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:37.720187", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1637/download", "media_mime_type": "image/jpeg"}, {"id": 7805, "message_id": "2A66A7516A440094E967", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.049446", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1638/download", "media_mime_type": "image/jpeg"}, {"id": 7806, "message_id": "2A29FB1A9C27AA832136", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.160481", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1639/download", "media_mime_type": "image/jpeg"}, {"id": 7807, "message_id": "2A71654A3ABA616A8E38", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:38.387804", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1640/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15233, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY1Q0I0OEU2ODNDMDZCMDUwMQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-14T00:52:17.570337", "media_url": null, "media_mime_type": null}, {"id": 15234, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**فين أخويا هاني؟ مزيان؟ كلشي مزيان؟**\n**الحمد لله، الحمد لله، الحمد لله، كلشي بخير.**\n**أنت كولي يا خويا كي داير؟ واش راك مزيان ولا لا؟**\n**أنا بغيتك تكون مزيان.**", "created_at": "2026-04-14T00:53:44.959258", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/3924/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15235, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=_4399", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T00:54:09.130635", "media_url": null, "media_mime_type": null}, {"id": 15236, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURDNUIxQjhEMzJFQUU5OEQyNAA=", "sender": "user", "message_type": "text", "content": "Haniliya", "created_at": "2026-04-14T00:56:37.786344", "media_url": null, "media_mime_type": null}, {"id": 15237, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURDNUIxQjhEMzJFQUU5OEQyNAA=_4602", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-14T00:56:48.531588", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 12450, "message_id": " [{"id": 12450, "message_id": "3EB0667FE0CCBE8CFBD23A", "sender": "bot", "message_type": "image", "content": "Bonjour EL MAATAOUI Aymane\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 07 avril 2026 à 09:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 7 أبريل 2026 على الساعة 09:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-06T17:00:17.859653", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3144/download", "media_mime_type": "image/jpeg"}, {"id": 15080, "message_id": "3EB0A61AB56325BE106961", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be an unrelated image, possibly a digital illustration.\n\n(b) Not applicable.\n\n(c) Visible text: \"CALENDAR\", \"Appointment Booking\".\n\n(d) Flag: This image is not related to dental content.\n\nUser message context: Bonjour EL MAATAOUI Aymane\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 14 avril 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 14 أبريل 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-13T17:01:57.586958", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3865/download", "media_mime_type": "image/jpeg"}, {"id": 15238, "message_id": "ACF62228E77FB2CB957F668302EBB54E", "sender": "user", "message_type": "text", "content": "Bonjour, je ne pourrai pas être présent au RDV de mardi pour raison professionnelle. Est-il possible de le reporter à vendredi matin ?", "created_at": "2026-04-14T07:51:32.420904", "media_url": null, "media_mime_type": null}, {"id": 15239, "message_id": "bot_ACF62228E77FB2CB957F668302EBB54E_8201", "sender": "bot", "message_type": "text", "content": "Bonjour Aymane 😊\n\nJe comprends que vous souhaitez reporter votre rendez-vous. Je vais transmettre votre demande à notre équipe pour qu'ils puissent vous recontacter et confirmer un nouvel horaire pour vendredi matin. Merci de votre compréhension ! 🙏🏻", "created_at": "2026-04-14T07:51:52.526446", "media_url": null, "media_mime_type": null}]...
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Bonjour Aymane 😊
Je comprends que vous souhaitez Bonjour Aymane 😊
Je comprends que vous souhaitez reporter votre rendez-vous. Je vais transmettre votre demande à notre équipe pour qu'ils puissent vous recontacter et confirmer un nouvel horaire pour vendredi matin. Merci de votre compréhension ! 🙏🏻...
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[{"id": 15241, "message_id": " [{"id": 15241, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRjc3Qzg5MERCOTZCQTkwOEFBAA==", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-14T07:59:30.461261", "media_url": null, "media_mime_type": null}, {"id": 15242, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRjc3Qzg5MERCOTZCQTkwOEFBAA==_7479", "sender": "bot", "message_type": "text", "content": "Hello! How can I assist you today with your immigration questions or needs?", "created_at": "2026-04-14T07:59:47.356062", "media_url": null, "media_mime_type": null}]...
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Hello! How can I assist you today with your immigr Hello! How can I assist you today with your immigration questions or needs?...
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[{"id": 15291, "message_id": " [{"id": 15291, "message_id": "ACEEEBDED3478C7EA1CAE851B8565F9E", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:03:37.793572", "media_url": null, "media_mime_type": null}, {"id": 15292, "message_id": "A5E998DCC911E217A929ACCDFEB1779A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T09:03:38.471651", "media_url": null, "media_mime_type": null}, {"id": 15293, "message_id": "bot_ACEEEBDED3478C7EA1CAE851B8565F9E_6348", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-04-14T09:03:55.120105", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !...
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[{"id": 15291, "message_id": " [{"id": 15291, "message_id": "ACEEEBDED3478C7EA1CAE851B8565F9E", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:03:37.793572", "media_url": null, "media_mime_type": null}, {"id": 15292, "message_id": "A5E998DCC911E217A929ACCDFEB1779A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T09:03:38.471651", "media_url": null, "media_mime_type": null}, {"id": 15293, "message_id": "bot_ACEEEBDED3478C7EA1CAE851B8565F9E_6348", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-04-14T09:03:55.120105", "media_url": null, "media_mime_type": null}, {"id": 15305, "message_id": "AC7812539A529246625C262B39DBDDC6", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:10:41.396172", "media_url": null, "media_mime_type": null}, {"id": 15306, "message_id": "bot_AC7812539A529246625C262B39DBDDC6_7143", "sender": "bot", "message_type": "text", "content": "Merci pour votre intérêt ! Pour obtenir un devis précis en dentisterie esthétique, il est nécessaire de faire une consultation avec Dr Haitham Boutaib. Cela permet d’évaluer votre situation et de vous proposer un plan adapté.\n\nVous pouvez organiser votre séjour à Tanger en prenant rendez-vous à l’avance. Souhaitez-vous que je vous aide à fixer une consultation ?", "created_at": "2026-04-14T09:11:06.660199", "media_url": null, "media_mime_type": null}]...
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Merci pour votre intérêt ! Pour obtenir un devis p Merci pour votre intérêt ! Pour obtenir un devis précis en dentisterie esthétique, il est nécessaire de faire une consultation avec Dr Haitham Boutaib. Cela permet d’évaluer votre situation et de vous proposer un plan adapté.
Vous pouvez organiser votre séjour à Tanger en prenant rendez-vous à l’avance. Souhaitez-vous que je vous aide à fixer une consultation ?...
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[{"id": 15291, "message_id": " [{"id": 15291, "message_id": "ACEEEBDED3478C7EA1CAE851B8565F9E", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:03:37.793572", "media_url": null, "media_mime_type": null}, {"id": 15292, "message_id": "A5E998DCC911E217A929ACCDFEB1779A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T09:03:38.471651", "media_url": null, "media_mime_type": null}, {"id": 15293, "message_id": "bot_ACEEEBDED3478C7EA1CAE851B8565F9E_6348", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-04-14T09:03:55.120105", "media_url": null, "media_mime_type": null}, {"id": 15305, "message_id": "AC7812539A529246625C262B39DBDDC6", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:10:41.396172", "media_url": null, "media_mime_type": null}, {"id": 15306, "message_id": "bot_AC7812539A529246625C262B39DBDDC6_7143", "sender": "bot", "message_type": "text", "content": "Merci pour votre intérêt ! Pour obtenir un devis précis en dentisterie esthétique, il est nécessaire de faire une consultation avec Dr Haitham Boutaib. Cela permet d’évaluer votre situation et de vous proposer un plan adapté.\n\nVous pouvez organiser votre séjour à Tanger en prenant rendez-vous à l’avance. Souhaitez-vous que je vous aide à fixer une consultation ?", "created_at": "2026-04-14T09:11:06.660199", "media_url": null, "media_mime_type": null}, {"id": 15307, "message_id": "AC6D6606203CA7B70ABBA9BE501CFC29", "sender": "user", "message_type": "text", "content": "J'aimerais avoir une idee du temps nécessaire pour un entretien complet. Il s'agirait de pose de facette et bien sûr l'ajustement nécessaire de 5 à 6 dents.", "created_at": "2026-04-14T09:13:40.767466", "media_url": null, "media_mime_type": null}, {"id": 15308, "message_id": "bot_AC6D6606203CA7B70ABBA9BE501CFC29_965", "sender": "bot", "message_type": "text", "content": "En général, chaque rendez-vous dure entre 30 et 45 minutes, mais la durée totale pour la pose de facettes sur 5 à 6 dents dépend de votre situation spécifique et du plan de traitement choisi. Il est possible que plusieurs séances soient nécessaires pour un résultat optimal.\n\nUne consultation préalable permettra d’évaluer précisément le temps et l’organisation nécessaires. Souhaitez-vous réserver une consultation pour planifier tout cela ?", "created_at": "2026-04-14T09:14:02.773903", "media_url": null, "media_mime_type": null}]...
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En général, chaque rendez-vous dure entre 30 et 45 En général, chaque rendez-vous dure entre 30 et 45 minutes, mais la durée totale pour la pose de facettes sur 5 à 6 dents dépend de votre situation spécifique et du plan de traitement choisi. Il est possible que plusieurs séances soient nécessaires pour un résultat optimal.
Une consultation préalable permettra d’évaluer précisément le temps et l’organisation nécessaires. Souhaitez-vous réserver une consultation pour planifier tout cela ?...
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[{"id": 15291, "message_id": " [{"id": 15291, "message_id": "ACEEEBDED3478C7EA1CAE851B8565F9E", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:03:37.793572", "media_url": null, "media_mime_type": null}, {"id": 15292, "message_id": "A5E998DCC911E217A929ACCDFEB1779A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T09:03:38.471651", "media_url": null, "media_mime_type": null}, {"id": 15293, "message_id": "bot_ACEEEBDED3478C7EA1CAE851B8565F9E_6348", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-04-14T09:03:55.120105", "media_url": null, "media_mime_type": null}, {"id": 15305, "message_id": "AC7812539A529246625C262B39DBDDC6", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:10:41.396172", "media_url": null, "media_mime_type": null}, {"id": 15306, "message_id": "bot_AC7812539A529246625C262B39DBDDC6_7143", "sender": "bot", "message_type": "text", "content": "Merci pour votre intérêt ! Pour obtenir un devis précis en dentisterie esthétique, il est nécessaire de faire une consultation avec Dr Haitham Boutaib. Cela permet d’évaluer votre situation et de vous proposer un plan adapté.\n\nVous pouvez organiser votre séjour à Tanger en prenant rendez-vous à l’avance. Souhaitez-vous que je vous aide à fixer une consultation ?", "created_at": "2026-04-14T09:11:06.660199", "media_url": null, "media_mime_type": null}, {"id": 15307, "message_id": "AC6D6606203CA7B70ABBA9BE501CFC29", "sender": "user", "message_type": "text", "content": "J'aimerais avoir une idee du temps nécessaire pour un entretien complet. Il s'agirait de pose de facette et bien sûr l'ajustement nécessaire de 5 à 6 dents.", "created_at": "2026-04-14T09:13:40.767466", "media_url": null, "media_mime_type": null}, {"id": 15308, "message_id": "bot_AC6D6606203CA7B70ABBA9BE501CFC29_965", "sender": "bot", "message_type": "text", "content": "En général, chaque rendez-vous dure entre 30 et 45 minutes, mais la durée totale pour la pose de facettes sur 5 à 6 dents dépend de votre situation spécifique et du plan de traitement choisi. Il est possible que plusieurs séances soient nécessaires pour un résultat optimal.\n\nUne consultation préalable permettra d’évaluer précisément le temps et l’organisation nécessaires. Souhaitez-vous réserver une consultation pour planifier tout cela ?", "created_at": "2026-04-14T09:14:02.773903", "media_url": null, "media_mime_type": null}, {"id": 15309, "message_id": "AC9585720EFC17FE48B3D26574C6D5D9", "sender": "user", "message_type": "text", "content": "J'ai réservé 5 jours. D'après votre expérience est-il possible de faire un entretien complet en une semaine ou il faudrait prévoir des temps de pause entre chaque rdv?", "created_at": "2026-04-14T09:15:46.542952", "media_url": null, "media_mime_type": null}, {"id": 15311, "message_id": "bot_AC9585720EFC17FE48B3D26574C6D5D9_6578", "sender": "bot", "message_type": "text", "content": "Merci pour votre question ! Pour la pose de facettes sur 5 à 6 dents, il est souvent possible d’organiser le traitement sur une période de 5 jours, surtout si vous prévenez à l’avance et que votre planning est bien coordonné avec l’équipe. Cependant, la faisabilité dépend de votre cas clinique et du type de facettes choisies.\n\nDans certains cas, il peut être nécessaire de prévoir des temps de pause entre les étapes (préparation, prise d’empreintes, essayage, pose finale), mais le Dr Haitham Boutaib pourra adapter le planning selon vos disponibilités.\n\nLe mieux serait de réserver une consultation pour valider la faisabilité et organiser votre séjour de façon optimale. Voulez-vous que je vous aide à fixer ce premier rendez-vous ?", "created_at": "2026-04-14T09:16:13.296988", "media_url": null, "media_mime_type": null}]...
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Merci pour votre question ! Pour la pose de facett Merci pour votre question ! Pour la pose de facettes sur 5 à 6 dents, il est souvent possible d’organiser le traitement sur une période de 5 jours, surtout si vous prévenez à l’avance et que votre planning est bien coordonné avec l’équipe. Cependant, la faisabilité dépend de votre cas clinique et du type de facettes choisies.
Dans certains cas, il peut être nécessaire de prévoir des temps de pause entre les étapes (préparation, prise d’empreintes, essayage, pose finale), mais le Dr Haitham Boutaib pourra adapter le planning selon vos disponibilités.
Le mieux serait de réserver une consultation pour valider la faisabilité et organiser votre séjour de façon optimale. Voulez-vous que je vous aide à fixer ce premier rendez-vous ?...
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[{"id": 15291, "message_id": " [{"id": 15291, "message_id": "ACEEEBDED3478C7EA1CAE851B8565F9E", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:03:37.793572", "media_url": null, "media_mime_type": null}, {"id": 15292, "message_id": "A5E998DCC911E217A929ACCDFEB1779A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T09:03:38.471651", "media_url": null, "media_mime_type": null}, {"id": 15293, "message_id": "bot_ACEEEBDED3478C7EA1CAE851B8565F9E_6348", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-04-14T09:03:55.120105", "media_url": null, "media_mime_type": null}, {"id": 15305, "message_id": "AC7812539A529246625C262B39DBDDC6", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:10:41.396172", "media_url": null, "media_mime_type": null}, {"id": 15306, "message_id": "bot_AC7812539A529246625C262B39DBDDC6_7143", "sender": "bot", "message_type": "text", "content": "Merci pour votre intérêt ! Pour obtenir un devis précis en dentisterie esthétique, il est nécessaire de faire une consultation avec Dr Haitham Boutaib. Cela permet d’évaluer votre situation et de vous proposer un plan adapté.\n\nVous pouvez organiser votre séjour à Tanger en prenant rendez-vous à l’avance. Souhaitez-vous que je vous aide à fixer une consultation ?", "created_at": "2026-04-14T09:11:06.660199", "media_url": null, "media_mime_type": null}, {"id": 15307, "message_id": "AC6D6606203CA7B70ABBA9BE501CFC29", "sender": "user", "message_type": "text", "content": "J'aimerais avoir une idee du temps nécessaire pour un entretien complet. Il s'agirait de pose de facette et bien sûr l'ajustement nécessaire de 5 à 6 dents.", "created_at": "2026-04-14T09:13:40.767466", "media_url": null, "media_mime_type": null}, {"id": 15308, "message_id": "bot_AC6D6606203CA7B70ABBA9BE501CFC29_965", "sender": "bot", "message_type": "text", "content": "En général, chaque rendez-vous dure entre 30 et 45 minutes, mais la durée totale pour la pose de facettes sur 5 à 6 dents dépend de votre situation spécifique et du plan de traitement choisi. Il est possible que plusieurs séances soient nécessaires pour un résultat optimal.\n\nUne consultation préalable permettra d’évaluer précisément le temps et l’organisation nécessaires. Souhaitez-vous réserver une consultation pour planifier tout cela ?", "created_at": "2026-04-14T09:14:02.773903", "media_url": null, "media_mime_type": null}, {"id": 15309, "message_id": "AC9585720EFC17FE48B3D26574C6D5D9", "sender": "user", "message_type": "text", "content": "J'ai réservé 5 jours. D'après votre expérience est-il possible de faire un entretien complet en une semaine ou il faudrait prévoir des temps de pause entre chaque rdv?", "created_at": "2026-04-14T09:15:46.542952", "media_url": null, "media_mime_type": null}, {"id": 15311, "message_id": "bot_AC9585720EFC17FE48B3D26574C6D5D9_6578", "sender": "bot", "message_type": "text", "content": "Merci pour votre question ! Pour la pose de facettes sur 5 à 6 dents, il est souvent possible d’organiser le traitement sur une période de 5 jours, surtout si vous prévenez à l’avance et que votre planning est bien coordonné avec l’équipe. Cependant, la faisabilité dépend de votre cas clinique et du type de facettes choisies.\n\nDans certains cas, il peut être nécessaire de prévoir des temps de pause entre les étapes (préparation, prise d’empreintes, essayage, pose finale), mais le Dr Haitham Boutaib pourra adapter le planning selon vos disponibilités.\n\nLe mieux serait de réserver une consultation pour valider la faisabilité et organiser votre séjour de façon optimale. Voulez-vous que je vous aide à fixer ce premier rendez-vous ?", "created_at": "2026-04-14T09:16:13.296988", "media_url": null, "media_mime_type": null}, {"id": 15312, "message_id": "ACF61BDD702859D28226A090E1BC5A54", "sender": "user", "message_type": "text", "content": "Je serai à Tanger du 18 au 22 Mai", "created_at": "2026-04-14T09:16:14.568099", "media_url": null, "media_mime_type": null}, {"id": 15313, "message_id": "bot_ACF61BDD702859D28226A090E1BC5A54_9688", "sender": "bot", "message_type": "text", "content": "Merci pour la précision ! Pour avancer avec la prise de rendez-vous, pouvez-vous me donner votre nom complet ainsi que le motif exact de la consultation (par exemple : pose de facettes) ? Cela permettra à l’équipe de bien préparer votre passage entre le 18 et le 22 mai.", "created_at": "2026-04-14T09:16:34.398965", "media_url": null, "media_mime_type": null}]...
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Merci pour la précision ! Pour avancer avec la pri Merci pour la précision ! Pour avancer avec la prise de rendez-vous, pouvez-vous me donner votre nom complet ainsi que le motif exact de la consultation (par exemple : pose de facettes) ? Cela permettra à l’équipe de bien préparer votre passage entre le 18 et le 22 mai....
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[{"id": 15292, "message_id": " [{"id": 15292, "message_id": "A5E998DCC911E217A929ACCDFEB1779A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T09:03:38.471651", "media_url": null, "media_mime_type": null}, {"id": 15293, "message_id": "bot_ACEEEBDED3478C7EA1CAE851B8565F9E_6348", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-04-14T09:03:55.120105", "media_url": null, "media_mime_type": null}, {"id": 15305, "message_id": "AC7812539A529246625C262B39DBDDC6", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:10:41.396172", "media_url": null, "media_mime_type": null}, {"id": 15306, "message_id": "bot_AC7812539A529246625C262B39DBDDC6_7143", "sender": "bot", "message_type": "text", "content": "Merci pour votre intérêt ! Pour obtenir un devis précis en dentisterie esthétique, il est nécessaire de faire une consultation avec Dr Haitham Boutaib. Cela permet d’évaluer votre situation et de vous proposer un plan adapté.\n\nVous pouvez organiser votre séjour à Tanger en prenant rendez-vous à l’avance. Souhaitez-vous que je vous aide à fixer une consultation ?", "created_at": "2026-04-14T09:11:06.660199", "media_url": null, "media_mime_type": null}, {"id": 15307, "message_id": "AC6D6606203CA7B70ABBA9BE501CFC29", "sender": "user", "message_type": "text", "content": "J'aimerais avoir une idee du temps nécessaire pour un entretien complet. Il s'agirait de pose de facette et bien sûr l'ajustement nécessaire de 5 à 6 dents.", "created_at": "2026-04-14T09:13:40.767466", "media_url": null, "media_mime_type": null}, {"id": 15308, "message_id": "bot_AC6D6606203CA7B70ABBA9BE501CFC29_965", "sender": "bot", "message_type": "text", "content": "En général, chaque rendez-vous dure entre 30 et 45 minutes, mais la durée totale pour la pose de facettes sur 5 à 6 dents dépend de votre situation spécifique et du plan de traitement choisi. Il est possible que plusieurs séances soient nécessaires pour un résultat optimal.\n\nUne consultation préalable permettra d’évaluer précisément le temps et l’organisation nécessaires. Souhaitez-vous réserver une consultation pour planifier tout cela ?", "created_at": "2026-04-14T09:14:02.773903", "media_url": null, "media_mime_type": null}, {"id": 15309, "message_id": "AC9585720EFC17FE48B3D26574C6D5D9", "sender": "user", "message_type": "text", "content": "J'ai réservé 5 jours. D'après votre expérience est-il possible de faire un entretien complet en une semaine ou il faudrait prévoir des temps de pause entre chaque rdv?", "created_at": "2026-04-14T09:15:46.542952", "media_url": null, "media_mime_type": null}, {"id": 15311, "message_id": "bot_AC9585720EFC17FE48B3D26574C6D5D9_6578", "sender": "bot", "message_type": "text", "content": "Merci pour votre question ! Pour la pose de facettes sur 5 à 6 dents, il est souvent possible d’organiser le traitement sur une période de 5 jours, surtout si vous prévenez à l’avance et que votre planning est bien coordonné avec l’équipe. Cependant, la faisabilité dépend de votre cas clinique et du type de facettes choisies.\n\nDans certains cas, il peut être nécessaire de prévoir des temps de pause entre les étapes (préparation, prise d’empreintes, essayage, pose finale), mais le Dr Haitham Boutaib pourra adapter le planning selon vos disponibilités.\n\nLe mieux serait de réserver une consultation pour valider la faisabilité et organiser votre séjour de façon optimale. Voulez-vous que je vous aide à fixer ce premier rendez-vous ?", "created_at": "2026-04-14T09:16:13.296988", "media_url": null, "media_mime_type": null}, {"id": 15312, "message_id": "ACF61BDD702859D28226A090E1BC5A54", "sender": "user", "message_type": "text", "content": "Je serai à Tanger du 18 au 22 Mai", "created_at": "2026-04-14T09:16:14.568099", "media_url": null, "media_mime_type": null}, {"id": 15313, "message_id": "bot_ACF61BDD702859D28226A090E1BC5A54_9688", "sender": "bot", "message_type": "text", "content": "Merci pour la précision ! Pour avancer avec la prise de rendez-vous, pouvez-vous me donner votre nom complet ainsi que le motif exact de la consultation (par exemple : pose de facettes) ? Cela permettra à l’équipe de bien préparer votre passage entre le 18 et le 22 mai.", "created_at": "2026-04-14T09:16:34.398965", "media_url": null, "media_mime_type": null}, {"id": 15314, "message_id": "AC2639285B688AAACD1471A6D1F0F4AD", "sender": "user", "message_type": "text", "content": "<reply_to>Voulez-vous que je vous aide à fixer ce premier rendez-vous ?</reply_to> Oui. J'aimerais prendre un rdv de telle manière que je puisse faire mon entretien dans le temps prévu. \nJ'aimerais aussi avoir une idée (même approximati) des coûts pour pouvoir également planifier le montant possible.", "created_at": "2026-04-14T09:20:20.735101", "media_url": null, "media_mime_type": null}, {"id": 15315, "message_id": "bot_AC2639285B688AAACD1471A6D1F0F4AD_9953", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour ! Pour finaliser la demande de rendez-vous, pouvez-vous me donner votre nom complet ? Cela permettra à l’équipe de vous recontacter rapidement et de vous donner toutes les informations personnalisées, y compris une estimation des coûts selon votre cas.\n\nDès réception de votre nom, je transmets votre demande à l’équipe qui vous contactera pour organiser le planning et vous donner une idée précise du budget. Voulez-vous me communiquer votre nom complet ?", "created_at": "2026-04-14T09:20:33.211224", "media_url": null, "media_mime_type": null}]...
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Merci pour votre retour ! Pour finaliser la demand Merci pour votre retour ! Pour finaliser la demande de rendez-vous, pouvez-vous me donner votre nom complet ? Cela permettra à l’équipe de vous recontacter rapidement et de vous donner toutes les informations personnalisées, y compris une estimation des coûts selon votre cas.
Dès réception de votre nom, je transmets votre demande à l’équipe qui vous contactera pour organiser le planning et vous donner une idée précise du budget. Voulez-vous me communiquer votre nom complet ?...
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[{"id": 15305, "message_id": " [{"id": 15305, "message_id": "AC7812539A529246625C262B39DBDDC6", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:10:41.396172", "media_url": null, "media_mime_type": null}, {"id": 15306, "message_id": "bot_AC7812539A529246625C262B39DBDDC6_7143", "sender": "bot", "message_type": "text", "content": "Merci pour votre intérêt ! Pour obtenir un devis précis en dentisterie esthétique, il est nécessaire de faire une consultation avec Dr Haitham Boutaib. Cela permet d’évaluer votre situation et de vous proposer un plan adapté.\n\nVous pouvez organiser votre séjour à Tanger en prenant rendez-vous à l’avance. Souhaitez-vous que je vous aide à fixer une consultation ?", "created_at": "2026-04-14T09:11:06.660199", "media_url": null, "media_mime_type": null}, {"id": 15307, "message_id": "AC6D6606203CA7B70ABBA9BE501CFC29", "sender": "user", "message_type": "text", "content": "J'aimerais avoir une idee du temps nécessaire pour un entretien complet. Il s'agirait de pose de facette et bien sûr l'ajustement nécessaire de 5 à 6 dents.", "created_at": "2026-04-14T09:13:40.767466", "media_url": null, "media_mime_type": null}, {"id": 15308, "message_id": "bot_AC6D6606203CA7B70ABBA9BE501CFC29_965", "sender": "bot", "message_type": "text", "content": "En général, chaque rendez-vous dure entre 30 et 45 minutes, mais la durée totale pour la pose de facettes sur 5 à 6 dents dépend de votre situation spécifique et du plan de traitement choisi. Il est possible que plusieurs séances soient nécessaires pour un résultat optimal.\n\nUne consultation préalable permettra d’évaluer précisément le temps et l’organisation nécessaires. Souhaitez-vous réserver une consultation pour planifier tout cela ?", "created_at": "2026-04-14T09:14:02.773903", "media_url": null, "media_mime_type": null}, {"id": 15309, "message_id": "AC9585720EFC17FE48B3D26574C6D5D9", "sender": "user", "message_type": "text", "content": "J'ai réservé 5 jours. D'après votre expérience est-il possible de faire un entretien complet en une semaine ou il faudrait prévoir des temps de pause entre chaque rdv?", "created_at": "2026-04-14T09:15:46.542952", "media_url": null, "media_mime_type": null}, {"id": 15311, "message_id": "bot_AC9585720EFC17FE48B3D26574C6D5D9_6578", "sender": "bot", "message_type": "text", "content": "Merci pour votre question ! Pour la pose de facettes sur 5 à 6 dents, il est souvent possible d’organiser le traitement sur une période de 5 jours, surtout si vous prévenez à l’avance et que votre planning est bien coordonné avec l’équipe. Cependant, la faisabilité dépend de votre cas clinique et du type de facettes choisies.\n\nDans certains cas, il peut être nécessaire de prévoir des temps de pause entre les étapes (préparation, prise d’empreintes, essayage, pose finale), mais le Dr Haitham Boutaib pourra adapter le planning selon vos disponibilités.\n\nLe mieux serait de réserver une consultation pour valider la faisabilité et organiser votre séjour de façon optimale. Voulez-vous que je vous aide à fixer ce premier rendez-vous ?", "created_at": "2026-04-14T09:16:13.296988", "media_url": null, "media_mime_type": null}, {"id": 15312, "message_id": "ACF61BDD702859D28226A090E1BC5A54", "sender": "user", "message_type": "text", "content": "Je serai à Tanger du 18 au 22 Mai", "created_at": "2026-04-14T09:16:14.568099", "media_url": null, "media_mime_type": null}, {"id": 15313, "message_id": "bot_ACF61BDD702859D28226A090E1BC5A54_9688", "sender": "bot", "message_type": "text", "content": "Merci pour la précision ! Pour avancer avec la prise de rendez-vous, pouvez-vous me donner votre nom complet ainsi que le motif exact de la consultation (par exemple : pose de facettes) ? Cela permettra à l’équipe de bien préparer votre passage entre le 18 et le 22 mai.", "created_at": "2026-04-14T09:16:34.398965", "media_url": null, "media_mime_type": null}, {"id": 15314, "message_id": "AC2639285B688AAACD1471A6D1F0F4AD", "sender": "user", "message_type": "text", "content": "<reply_to>Voulez-vous que je vous aide à fixer ce premier rendez-vous ?</reply_to> Oui. J'aimerais prendre un rdv de telle manière que je puisse faire mon entretien dans le temps prévu. \nJ'aimerais aussi avoir une idée (même approximati) des coûts pour pouvoir également planifier le montant possible.", "created_at": "2026-04-14T09:20:20.735101", "media_url": null, "media_mime_type": null}, {"id": 15315, "message_id": "bot_AC2639285B688AAACD1471A6D1F0F4AD_9953", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour ! Pour finaliser la demande de rendez-vous, pouvez-vous me donner votre nom complet ? Cela permettra à l’équipe de vous recontacter rapidement et de vous donner toutes les informations personnalisées, y compris une estimation des coûts selon votre cas.\n\nDès réception de votre nom, je transmets votre demande à l’équipe qui vous contactera pour organiser le planning et vous donner une idée précise du budget. Voulez-vous me communiquer votre nom complet ?", "created_at": "2026-04-14T09:20:33.211224", "media_url": null, "media_mime_type": null}, {"id": 15316, "message_id": "AC5E649442DF69F48D795EAD50C258D0", "sender": "user", "message_type": "text", "content": "Hanan Ben Houssa", "created_at": "2026-04-14T09:20:57.244284", "media_url": null, "media_mime_type": null}, {"id": 15320, "message_id": "bot_AC5E649442DF69F48D795EAD50C258D0_9252", "sender": "bot", "message_type": "text", "content": "Merci Hanan ! Votre demande de rendez-vous pour une consultation en vue de la pose de facettes entre le 18 et le 22 mai est bien transmise à l’équipe. Ils vous contacteront rapidement pour organiser le planning et vous donner une estimation des coûts adaptée à votre situation.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-14T09:21:11.528485", "media_url": null, "media_mime_type": null}]...
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Merci Hanan ! Votre demande de rendez-vous pour un Merci Hanan ! Votre demande de rendez-vous pour une consultation en vue de la pose de facettes entre le 18 et le 22 mai est bien transmise à l’équipe. Ils vous contacteront rapidement pour organiser le planning et vous donner une estimation des coûts adaptée à votre situation.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 14366, "message_id": " [{"id": 14366, "message_id": "A521DCB902FD9B1279283311E64F0046", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-12T14:51:12.332859", "media_url": null, "media_mime_type": null}, {"id": 14367, "message_id": "bot_3AB930E4D363B743C3A2_4349", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’un rendez-vous, d’une information ou d’une orientation, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-04-12T14:51:26.638766", "media_url": null, "media_mime_type": null}, {"id": 14368, "message_id": "3A8625915F2B2A08DD09", "sender": "user", "message_type": "text", "content": "عفاك ممكن سؤال انا ف اسبانيا و خصني تقويم شفاف واش كاين شي طريقة", "created_at": "2026-04-12T14:52:58.035422", "media_url": null, "media_mime_type": null}, {"id": 14369, "message_id": "bot_3A8625915F2B2A08DD09_5837", "sender": "bot", "message_type": "text", "content": "مرحبا الله أودي 😊 بالنسبة للتقويم الشفاف (aligneurs invisibles)، كاينين عندنا ف Centre Dentaire Tanger Bay، وكنستقبلو حتى المرضى اللي كاينين فالخارج.\n\nباش نعاونوكوم مزيان، واش تقدرو تعطيني الإسم الكامل ديالكوم؟ وغادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معكوم عبر WhatsApp أو الهاتف ويشرحوا ليكوم كيفاش ممكن نديرو المتابعة عن بعد إن شاء الله.", "created_at": "2026-04-12T14:53:12.089801", "media_url": null, "media_mime_type": null}, {"id": 14370, "message_id": "3A83AFF13B26CF4F45C5", "sender": "user", "message_type": "text", "content": "<reply_to>مرحبا الله أودي 😊 بالنسبة للتقويم الشفاف (aligneurs invisibles)، كاينين عندنا ف Centre Dentaire Tanger Bay، وكنستقبلو حتى المرضى اللي كاينين فالخارج.</reply_to> انا ما نقدرشي نجي اسبانيا واش ممكن نرسل سكانير ديالي ولا قياس ولا شي حاجة بحال هايدا", "created_at": "2026-04-12T14:54:14.374440", "media_url": null, "media_mime_type": null}, {"id": 14371, "message_id": "3A7561B162370832751F", "sender": "user", "message_type": "text", "content": "<reply_to>باش نعاونوكوم مزيان، واش تقدرو تعطيني الإسم الكامل ديالكوم؟ وغادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معكوم عبر WhatsApp أو الهاتف ويشرحوا ليكوم ...</reply_to> Dahman douae", "created_at": "2026-04-12T14:54:22.725887", "media_url": null, "media_mime_type": null}, {"id": 14375, "message_id": "bot_3A7561B162370832751F_7162", "sender": "bot", "message_type": "text", "content": "شكرا Douae على التوضيح 😊 غادي نبلغ الفريق الطبي ديالنا بالسؤال ديالك وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله باش يشرحوا ليكوم جميع الإمكانيات والمتطلبات بالنسبة للتقويم الشفاف وانتِ فإسبانيا.\n\nبقاو على تواصل، وغادي يجاوبوكوم مباشرة هنا أو يتاصلوا بيكوم عبر الهاتف إن شاء الله 🙏🏻", "created_at": "2026-04-12T14:54:39.727532", "media_url": null, "media_mime_type": null}, {"id": 14376, "message_id": "3A43B9FC8D9D2F4DCCBE", "sender": "user", "message_type": "text", "content": "واخا شكرا", "created_at": "2026-04-12T14:55:09.995521", "media_url": null, "media_mime_type": null}, {"id": 14626, "message_id": "A5FD39D6EA6F5E0331FF1FD5BC4C65A9", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Arabic script (Moroccan Darija):\n\n**\"السلام عليكم دعاء، صباح الخير، كي صبحتي مزيانة؟ بخير، الصحة لاباس؟ مرحبا، أنا غادي نصيفط ليك السكانير ف الواتساب، وأنا غادي نوريه للطبيب ونرد عليك.\"**\n\n***\n\n**Latin Script (Transcription):**\n\"Assalamu alaykum Douae, sbah lkhir, ki sbahti mzyana? Bikhir, seha labas? Marhba, ana ghadi nsift lik l-scanner f WhatsApp, w ana ghadi nwrih l-tbib w nrud alik.\"", "created_at": "2026-04-13T08:12:07.186917", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3759/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15335, "message_id": "A5B3EF61620D00911FC01CBF7523F788", "sender": "bot", "message_type": "voice", "content": "[Voice message] إليك تفريغ المقطع الصوتي باللهجة المغربية:\n\n\"السلام عليكم دعاء، صباح الخير، كي صبحتي مزيانة؟ بخير؟ الصحة لاباس؟ دعاء ما صيفطتيش ليا الميساج ديال... ما صيفطتيش ليا السكانير باش نوريه للدكتور على حساب ديال... باش زعما باش نقول ليك الثمن.\"", "created_at": "2026-04-14T09:38:55.211402", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3958/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15336, "message_id": "3A077DDB956B062F8A79", "sender": "user", "message_type": "text", "content": "Salam kif tn ana anedi scanner ta n lekhmis ensha alah", "created_at": "2026-04-14T09:39:58.406541", "media_url": null, "media_mime_type": null}, {"id": 15338, "message_id": "bot_3A077DDB956B062F8A79_6816", "sender": "bot", "message_type": "text", "content": "وعليكم السلام دعاء، شكرا بزاف على التوضيح. ماشي مشكل، منين يكون عندك السكانير يوم الخميس إن شاء الله، صيفطيه لينا هنا فـ WhatsApp وغادي نوريه للطبيب باش يجاوبكوم على جميع الأسئلة ديالكوم ويعطيكوم التفاصيل والثمن.\n\nإلى احتجتي أي مساعدة إضافية، أنا هنا معك!", "created_at": "2026-04-14T09:40:26.085002", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام دعاء، شكرا بزاف على التوضيح. ماشي مش وعليكم السلام دعاء، شكرا بزاف على التوضيح. ماشي مشكل، منين يكون عندك السكانير يوم الخميس إن شاء الله، صيفطيه لينا هنا فـ WhatsApp وغادي نوريه للطبيب باش يجاوبكوم على جميع الأسئلة ديالكوم ويعطيكوم التفاصيل والثمن.
إلى احتجتي أي مساعدة إضافية، أنا هنا معك!...
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[{"id": 6506, "message_id": "A [{"id": 6506, "message_id": "ACD11528A79E9612A16F6F1C73E20E54", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: - The image shows a notification or dialog box related to an implant library, possibly for dental or medical purposes.\n- Visible text: \"Bibliothèque d'implant 25: etk Scanbody - IboneE IboneS Naturactis Natea+ Naturall+ (NAT 35)(etk_IboneE_IboneS_Naturactis_NateaPlus_NaturallPlus): On Esthetibase(OnEsthetibase) : Esthetibase (S) h2 Single (NPC_PTO40.16)(EsthetibaseSh2SingleNPC_PTO4016)\"\n- Notable objects/entities: Dialog box, \"OK\" button.\n\nUser message context: - This image shows a window displaying implant library information.\n- Visible text (OCR): \n ```\n Bibliothèque d'implant\n\n 25: etk Scanbody - IboneE IboneS Naturactis Natea+ Naturall+ (NAT 35)(etk_IboneE_IboneS_Naturactis_NateaPlus_NaturallPlus) : On\n Esthetibase(OnEsthetibase) : Esthetibase (S) h2 Single\n (NPC_PTO40.16)(EsthetibaseSh2SingleNPC_PTO4016)\n ```\n\n- Notable objects/entities: Text window, \"OK\" button.", "created_at": "2026-03-19T14:14:30.719990", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1296/download", "media_mime_type": "image/jpeg"}, {"id": 6507, "message_id": "bot_ACD11528A79E9612A16F6F1C73E20E54_8623", "sender": "bot", "message_type": "text", "content": "كنعتدر، باش نبلغ الفريق خاصّني غير الإسم الكامل ديالك. واخا تعطيني الإسم ديالك باش نكملو معاك؟", "created_at": "2026-03-19T14:14:54.118487", "media_url": null, "media_mime_type": null}, {"id": 6508, "message_id": "AC6A515187F53BAA7A69C2961595DB2C", "sender": "user", "message_type": "text", "content": "Labo makhloufi", "created_at": "2026-03-19T14:15:25.702041", "media_url": null, "media_mime_type": null}, {"id": 6510, "message_id": "bot_AC6A515187F53BAA7A69C2961595DB2C_8954", "sender": "bot", "message_type": "text", "content": "بلغنا الفريق بالمعلومات اللي توصلنا بها، وغادي يتاصلوا بيك قريبا إن شاء الله باش يعطيوك التفاصيل اللازمة. شكرا على التواصل ديالك 😊", "created_at": "2026-03-19T14:15:38.173491", "media_url": null, "media_mime_type": null}, {"id": 6552, "message_id": "AC2C1411E746DE3F380501E5487013D1", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"السلام عليكم أختي، صافا، مزيان، كلشي بخير؟ هانتي عافاك قالك الدكتور غادي تكومونديوه نتوما وزيدوه في لافاكتير بحال ديما. قالك بحال ديما، même procédure هي اللي غانتبعو، كومونديوه نتوما وكايتزاد في لافاكتير.\"\n\n**Transcription in Latin script:**\n\"السلام عليكم أختي، ça va، مزيان، كلشي بخير؟ هانتي عافاك قالك الدكتور غادي tcommandiwé نتوما وزيدوه في la facture بحال ديما. قالك بحال ديما، même procédure هي اللي غانتبعو، commandiwé نتوما وكايتزاد في la facture.\"", "created_at": "2026-03-19T17:38:38.406101", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1303/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6553, "message_id": "AC2184FDE3FB8C9A924651F19F3AD108", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script (Mixed with French):**\n\"السلام عليكم أختي، ça va مزيان؟ كلشي بخير؟ هانتي عافاك قال ليك docteur نتبعو نفس la procédure ديال ديما، نتوما لي تكمونديو و la facture كتوصل للطبيب.\"\n\n**Latin Script (As spoken):**\n\"Salam aleikum khti, ça va mzyane? koulchi bikhir? Hanti afak galik docteur ntb3o nefss la procédure dial dima, ntouma li tcommandew o la facture katwsel l'tbib.\"", "created_at": "2026-03-19T17:39:34.950854", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1304/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6809, "message_id": "AC714B1F40CB08114F53B6DEC6716717", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-03-24T09:59:40.500043", "media_url": null, "media_mime_type": null}, {"id": 14951, "message_id": "ACF98291EC342ABE7120E47B70A85222", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, maintaining the mix of Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام، صافا بخير؟ كلشي مزيان؟ هانتي، هضرت مع مسيو مخلوفي بور هاداك لو كا ديال مسيو لحليمي، غادي نصيفطو اليوم ان شاء الله لي بروفيزوار، حنا كنخدمو فيهم. غير يسالهيم غادي نصيفطهم ف كوليا مع غزالة كيما العادة. الوغ منين نصيفطهم، غدا الصباح نصيفط ليك لو BL ديالو، لو نيميرو ديكسبيديسيون ديالو.\"\n\n**Latin Script (Phonetic):**\n\"Salam, ça va bekhir? Kolchi mzyan? Hanti, hdert m'a Monsieur Makhlofi pour hadak le cas dyal Monsieur Lhlimi. Ghadi nsayftou lyom ncha'allah les provisoires, hna kankhedmou fihom. Ghir isalihom, ghadi nsayfthom f'colia m'a Ghazala kima l'aada. Alors mnin nsayfthom, ghedda sba7 nsayft lik le BL dyalo, le numéro d'expédition dyalo.\"", "created_at": "2026-04-13T14:58:27.251624", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3824/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14952, "message_id": "bot_ACF98291EC342ABE7120E47B70A85222_1524", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation. Si vous avez besoin d'autres informations ou d'assistance, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-04-13T14:58:53.345347", "media_url": null, "media_mime_type": null}, {"id": 15115, "message_id": "AC85FD306D62D1F5D0833FDE81837765", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic Script:**\nتشافوا مزيان، صافي واخا غير هو عافاك، إدا كنتي تقدري تقولي ليا فوقاش يقدرو يكونوا واجدين زعما ديفينيتيف.\n\n**Latin Script (Darija/French mix):**\nTchafou mzyan, safi wakha, ghir houwa 3afak, ida knti t9dri t9ouli liya fo9ach i9edrou ikounou wajdin za3ma définitif.", "created_at": "2026-04-13T17:57:34.468917", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3886/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15344, "message_id": "AC15931EEB5B14A42FC5030D14F38116", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be a document. \n\n(b) Not applicable.\n\n(c) Visible text includes:\n\n- \"EXPÉDITION N° 2647 000 6919\"\n- \"BR / DEC N°\"\n- \"134, Angle Oulade Ziane et Rue Asswane Immeuble A N° -1- Casablanca\"\n- \"Tél : 0522 45 22 25 / 34 - GSM : 0661 04 80 42\"\n- \"Fax : 0522 45 22 38\"\n- \"E-mail: ghazala@menara.ma\"\n- \"Destinataire\"\n- \"Nom: CABINET DINANI HICH/\"\n- \"Ville: SALE\"\n- \"Tél: 0537860203\"\n- \"Frais de transport\"\n- \"Port Payé\"\n- \"Transport 30,00\"\n- \"Manutention 0,00\"\n- \"Valeur déclarée 0,00\"\n- \"Retour de fonds 0,00\"\n- \"Retour BL 0,00\"\n- \"Ramassage\"\n- \"simple\"\n- \"express\"\n\n(d) Flag: Review for any sensitive information handling.\n\nUser message context: (a) This appears to be a document.\n\n(b) Not applicable as this is not a dental image.\n\n(c) Visible text includes:\n\n- \"Expédition N°: 2647 000 6919\"\n- \"CABINET DINANI HICH\"\n- \"Ville: SALE\"\n- \"Tél: 0537860203\"\n- \"Transport: 30,00\"\n\n(d) Flag: Observational and factual only. No diagnostic or treatment suggestions.", "created_at": "2026-04-14T09:47:35.555919", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3964/download", "media_mime_type": "image/jpeg"}, {"id": 15346, "message_id": "bot_AC15931EEB5B14A42FC5030D14F38116_987", "sender": "bot", "message_type": "text", "content": "Merci pour les informations fournies. Si vous avez besoin d'aide supplémentaire ou si vous avez des questions, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-04-14T09:48:06.842295", "media_url": null, "media_mime_type": null}]...
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Merci pour les informations fournies. Si vous avez Merci pour les informations fournies. Si vous avez besoin d'aide supplémentaire ou si vous avez des questions, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊...
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[{"id": 14368, "message_id": " [{"id": 14368, "message_id": "3A8625915F2B2A08DD09", "sender": "user", "message_type": "text", "content": "عفاك ممكن سؤال انا ف اسبانيا و خصني تقويم شفاف واش كاين شي طريقة", "created_at": "2026-04-12T14:52:58.035422", "media_url": null, "media_mime_type": null}, {"id": 14369, "message_id": "bot_3A8625915F2B2A08DD09_5837", "sender": "bot", "message_type": "text", "content": "مرحبا الله أودي 😊 بالنسبة للتقويم الشفاف (aligneurs invisibles)، كاينين عندنا ف Centre Dentaire Tanger Bay، وكنستقبلو حتى المرضى اللي كاينين فالخارج.\n\nباش نعاونوكوم مزيان، واش تقدرو تعطيني الإسم الكامل ديالكوم؟ وغادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معكوم عبر WhatsApp أو الهاتف ويشرحوا ليكوم كيفاش ممكن نديرو المتابعة عن بعد إن شاء الله.", "created_at": "2026-04-12T14:53:12.089801", "media_url": null, "media_mime_type": null}, {"id": 14370, "message_id": "3A83AFF13B26CF4F45C5", "sender": "user", "message_type": "text", "content": "<reply_to>مرحبا الله أودي 😊 بالنسبة للتقويم الشفاف (aligneurs invisibles)، كاينين عندنا ف Centre Dentaire Tanger Bay، وكنستقبلو حتى المرضى اللي كاينين فالخارج.</reply_to> انا ما نقدرشي نجي اسبانيا واش ممكن نرسل سكانير ديالي ولا قياس ولا شي حاجة بحال هايدا", "created_at": "2026-04-12T14:54:14.374440", "media_url": null, "media_mime_type": null}, {"id": 14371, "message_id": "3A7561B162370832751F", "sender": "user", "message_type": "text", "content": "<reply_to>باش نعاونوكوم مزيان، واش تقدرو تعطيني الإسم الكامل ديالكوم؟ وغادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معكوم عبر WhatsApp أو الهاتف ويشرحوا ليكوم ...</reply_to> Dahman douae", "created_at": "2026-04-12T14:54:22.725887", "media_url": null, "media_mime_type": null}, {"id": 14375, "message_id": "bot_3A7561B162370832751F_7162", "sender": "bot", "message_type": "text", "content": "شكرا Douae على التوضيح 😊 غادي نبلغ الفريق الطبي ديالنا بالسؤال ديالك وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله باش يشرحوا ليكوم جميع الإمكانيات والمتطلبات بالنسبة للتقويم الشفاف وانتِ فإسبانيا.\n\nبقاو على تواصل، وغادي يجاوبوكوم مباشرة هنا أو يتاصلوا بيكوم عبر الهاتف إن شاء الله 🙏🏻", "created_at": "2026-04-12T14:54:39.727532", "media_url": null, "media_mime_type": null}, {"id": 14376, "message_id": "3A43B9FC8D9D2F4DCCBE", "sender": "user", "message_type": "text", "content": "واخا شكرا", "created_at": "2026-04-12T14:55:09.995521", "media_url": null, "media_mime_type": null}, {"id": 14626, "message_id": "A5FD39D6EA6F5E0331FF1FD5BC4C65A9", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Arabic script (Moroccan Darija):\n\n**\"السلام عليكم دعاء، صباح الخير، كي صبحتي مزيانة؟ بخير، الصحة لاباس؟ مرحبا، أنا غادي نصيفط ليك السكانير ف الواتساب، وأنا غادي نوريه للطبيب ونرد عليك.\"**\n\n***\n\n**Latin Script (Transcription):**\n\"Assalamu alaykum Douae, sbah lkhir, ki sbahti mzyana? Bikhir, seha labas? Marhba, ana ghadi nsift lik l-scanner f WhatsApp, w ana ghadi nwrih l-tbib w nrud alik.\"", "created_at": "2026-04-13T08:12:07.186917", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3759/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15335, "message_id": "A5B3EF61620D00911FC01CBF7523F788", "sender": "bot", "message_type": "voice", "content": "[Voice message] إليك تفريغ المقطع الصوتي باللهجة المغربية:\n\n\"السلام عليكم دعاء، صباح الخير، كي صبحتي مزيانة؟ بخير؟ الصحة لاباس؟ دعاء ما صيفطتيش ليا الميساج ديال... ما صيفطتيش ليا السكانير باش نوريه للدكتور على حساب ديال... باش زعما باش نقول ليك الثمن.\"", "created_at": "2026-04-14T09:38:55.211402", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3958/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15336, "message_id": "3A077DDB956B062F8A79", "sender": "user", "message_type": "text", "content": "Salam kif tn ana anedi scanner ta n lekhmis ensha alah", "created_at": "2026-04-14T09:39:58.406541", "media_url": null, "media_mime_type": null}, {"id": 15338, "message_id": "bot_3A077DDB956B062F8A79_6816", "sender": "bot", "message_type": "text", "content": "وعليكم السلام دعاء، شكرا بزاف على التوضيح. ماشي مشكل، منين يكون عندك السكانير يوم الخميس إن شاء الله، صيفطيه لينا هنا فـ WhatsApp وغادي نوريه للطبيب باش يجاوبكوم على جميع الأسئلة ديالكوم ويعطيكوم التفاصيل والثمن.\n\nإلى احتجتي أي مساعدة إضافية، أنا هنا معك!", "created_at": "2026-04-14T09:40:26.085002", "media_url": null, "media_mime_type": null}, {"id": 15347, "message_id": "3A4ECA3DD5018365035D", "sender": "user", "message_type": "text", "content": "Wakhaa shokran", "created_at": "2026-04-14T09:52:48.247566", "media_url": null, "media_mime_type": null}, {"id": 15348, "message_id": "bot_3A4ECA3DD5018365035D_3005", "sender": "bot", "message_type": "text", "content": "العفو دعاء 😊 أي سؤال آخر أنا رهن الإشارة ديالك! بالتوفيق إن شاء الله.", "created_at": "2026-04-14T09:53:05.470430", "media_url": null, "media_mime_type": null}]...
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العفو دعاء 😊 أي سؤال آخر أنا رهن الإشارة ديالك! با العفو دعاء 😊 أي سؤال آخر أنا رهن الإشارة ديالك! بالتوفيق إن شاء الله....
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[{"id": 14289, "message_id": " [{"id": 14289, "message_id": "3A1F37C0200312D8D413", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-12T11:01:56.543584", "media_url": null, "media_mime_type": null}, {"id": 14291, "message_id": "bot_3A1F37C0200312D8D413_634", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-04-12T11:02:10.617992", "media_url": null, "media_mime_type": null}, {"id": 14292, "message_id": "A50F7809FD6B5689C0C566D3EAEC08D3", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-12T11:02:19.455233", "media_url": null, "media_mime_type": null}, {"id": 14294, "message_id": "3A5D8A72690987E21FBF", "sender": "user", "message_type": "text", "content": "J’ai perdu le plombage de ma molaire. J’aurais besoin, s’il vous plaît, d’un rendez-vous dès que possible.\n\n\n\nT7ayyed liya l’plombage dyal ders. 3afak, bghit rendez-vous f a9rab wa9t momkin.", "created_at": "2026-04-12T11:07:23.938934", "media_url": null, "media_mime_type": null}, {"id": 14298, "message_id": "bot_3A5D8A72690987E21FBF_6966", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، غادي نبلغ الفريق الطبي ديالنا بطلب ديالكوم وغادي يتواصلوا معكوم في أقرب وقت ممكن. واخا تعطيني الإسم الكامل ديالكوم؟", "created_at": "2026-04-12T11:07:36.961690", "media_url": null, "media_mime_type": null}, {"id": 14299, "message_id": "3AF11BD87F4E60CF4677", "sender": "user", "message_type": "text", "content": "Andrea Cariani", "created_at": "2026-04-12T11:08:09.532961", "media_url": null, "media_mime_type": null}, {"id": 14300, "message_id": "3AA19985E5D3BE259E8B", "sender": "user", "message_type": "text", "content": "(Italian)", "created_at": "2026-04-12T11:08:14.136290", "media_url": null, "media_mime_type": null}, {"id": 14309, "message_id": "A55BD286F11941A9AB1B0C5A0482ADD3", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-04-12T11:10:32.501371", "media_url": null, "media_mime_type": null}, {"id": 14310, "message_id": "A590BD1D9440D368893629F2653099A8", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Arabic script (Moroccan Darija mixed with French):\n\n**\"السلام عليكم، لاباس بخير؟ صافي خديت ليك rendez-vous مع الدكتور مع الجوج، صافي؟\"**\n\n**Transliteration (Latin script):**\n*Salam alikoum, labas bikhir? Safi khdit lik rendez-vous m'a docteur m'a l'jouj, safi?*", "created_at": "2026-04-12T11:10:50.745982", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3690/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14311, "message_id": "3A40FFD3B763F2422D88", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-12T11:12:41.852507", "media_url": null, "media_mime_type": null}, {"id": 15349, "message_id": "3AA6087E4BBEBE9A7EAA", "sender": "user", "message_type": "text", "content": "سلام، واش ممكن ناخد موعد غدا حوالي 18:30 باش نصلّح حشوة أخرى فالسن؟ شكرا بزاف.", "created_at": "2026-04-14T09:56:18.358787", "media_url": null, "media_mime_type": null}, {"id": 15350, "message_id": "bot_3AA6087E4BBEBE9A7EAA_1830", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 وصل الطلب ديالك وغادي نبلغ الفريق أنك باغي موعد غدا مع 18:30 باش تصلح حشوة أخرى فالسن.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-14T09:56:37.194787", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 وصل الطلب ديالك وغادي نبلغ الفريق أنك باغي مرحبا 😊 وصل الطلب ديالك وغادي نبلغ الفريق أنك باغي موعد غدا مع 18:30 باش تصلح حشوة أخرى فالسن.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 14292, "message_id": " [{"id": 14292, "message_id": "A50F7809FD6B5689C0C566D3EAEC08D3", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-12T11:02:19.455233", "media_url": null, "media_mime_type": null}, {"id": 14294, "message_id": "3A5D8A72690987E21FBF", "sender": "user", "message_type": "text", "content": "J’ai perdu le plombage de ma molaire. J’aurais besoin, s’il vous plaît, d’un rendez-vous dès que possible.\n\n\n\nT7ayyed liya l’plombage dyal ders. 3afak, bghit rendez-vous f a9rab wa9t momkin.", "created_at": "2026-04-12T11:07:23.938934", "media_url": null, "media_mime_type": null}, {"id": 14298, "message_id": "bot_3A5D8A72690987E21FBF_6966", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، غادي نبلغ الفريق الطبي ديالنا بطلب ديالكوم وغادي يتواصلوا معكوم في أقرب وقت ممكن. واخا تعطيني الإسم الكامل ديالكوم؟", "created_at": "2026-04-12T11:07:36.961690", "media_url": null, "media_mime_type": null}, {"id": 14299, "message_id": "3AF11BD87F4E60CF4677", "sender": "user", "message_type": "text", "content": "Andrea Cariani", "created_at": "2026-04-12T11:08:09.532961", "media_url": null, "media_mime_type": null}, {"id": 14300, "message_id": "3AA19985E5D3BE259E8B", "sender": "user", "message_type": "text", "content": "(Italian)", "created_at": "2026-04-12T11:08:14.136290", "media_url": null, "media_mime_type": null}, {"id": 14309, "message_id": "A55BD286F11941A9AB1B0C5A0482ADD3", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-04-12T11:10:32.501371", "media_url": null, "media_mime_type": null}, {"id": 14310, "message_id": "A590BD1D9440D368893629F2653099A8", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Arabic script (Moroccan Darija mixed with French):\n\n**\"السلام عليكم، لاباس بخير؟ صافي خديت ليك rendez-vous مع الدكتور مع الجوج، صافي؟\"**\n\n**Transliteration (Latin script):**\n*Salam alikoum, labas bikhir? Safi khdit lik rendez-vous m'a docteur m'a l'jouj, safi?*", "created_at": "2026-04-12T11:10:50.745982", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3690/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14311, "message_id": "3A40FFD3B763F2422D88", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-12T11:12:41.852507", "media_url": null, "media_mime_type": null}, {"id": 15349, "message_id": "3AA6087E4BBEBE9A7EAA", "sender": "user", "message_type": "text", "content": "سلام، واش ممكن ناخد موعد غدا حوالي 18:30 باش نصلّح حشوة أخرى فالسن؟ شكرا بزاف.", "created_at": "2026-04-14T09:56:18.358787", "media_url": null, "media_mime_type": null}, {"id": 15350, "message_id": "bot_3AA6087E4BBEBE9A7EAA_1830", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 وصل الطلب ديالك وغادي نبلغ الفريق أنك باغي موعد غدا مع 18:30 باش تصلح حشوة أخرى فالسن.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-14T09:56:37.194787", "media_url": null, "media_mime_type": null}, {"id": 15351, "message_id": "3A0F6F93E3A67C359BCB", "sender": "user", "message_type": "text", "content": "🙏🏼👍🏼", "created_at": "2026-04-14T09:57:06.365657", "media_url": null, "media_mime_type": null}, {"id": 15353, "message_id": "bot_3A0F6F93E3A67C359BCB_8781", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم دائما! الفريق غادي يتواصل معاكوم إن شاء الله قريبا 🙏🏻 إذا احتاجيتي شي حاجة أخرى أنا هنا.", "created_at": "2026-04-14T09:57:18.858180", "media_url": null, "media_mime_type": null}]...
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مرحبا بيكوم دائما! الفريق غادي يتواصل معاكوم إن شا مرحبا بيكوم دائما! الفريق غادي يتواصل معاكوم إن شاء الله قريبا 🙏🏻 إذا احتاجيتي شي حاجة أخرى أنا هنا....
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[{"id": 15378, "message_id": " [{"id": 15378, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:24:24.769884", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3983/download", "media_mime_type": "audio/mp4"}, {"id": 15379, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:24:38.582746", "media_url": null, "media_mime_type": null}]...
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Je suis désolé, mais je n'ai pas pu comprendre Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !...
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[{"id": 15378, "message_id": " [{"id": 15378, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:24:24.769884", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3983/download", "media_mime_type": "audio/mp4"}, {"id": 15379, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:24:38.582746", "media_url": null, "media_mime_type": null}, {"id": 15381, "message_id": "owner_media_1c318ab1002143878a4fd17b1503eb05", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:25:11.034753", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3984/download", "media_mime_type": "video/webm"}, {"id": 15386, "message_id": "owner_2b40678f45084c6fb6c3fb9fae4e0c99", "sender": "bot", "message_type": "text", "content": "hi", "created_at": "2026-04-14T10:26:08.661314", "media_url": null, "media_mime_type": null}, {"id": 15387, "message_id": "owner_media_7b77fb64618e47c188e34681381fbf9e", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:26:34.640939", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3988/download", "media_mime_type": "image/png"}, {"id": 15396, "message_id": "owner_media_df8d9d0a83f244afbeee13f5875917e6", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:32:12.666804", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3990/download", "media_mime_type": "video/webm"}, {"id": 15398, "message_id": "owner_media_c12e23b85c464c159f1eceaadb5c1c0f", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:34:46.926900", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3991/download", "media_mime_type": "image/png"}, {"id": 15411, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:41:30.920635", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4001/download", "media_mime_type": "audio/mp4"}, {"id": 15412, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:41:43.501917", "media_url": null, "media_mime_type": null}]...
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Je suis désolé, mais je n'ai pas pu comprendre Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !...
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[{"id": 6508, "message_id": "A [{"id": 6508, "message_id": "AC6A515187F53BAA7A69C2961595DB2C", "sender": "user", "message_type": "text", "content": "Labo makhloufi", "created_at": "2026-03-19T14:15:25.702041", "media_url": null, "media_mime_type": null}, {"id": 6510, "message_id": "bot_AC6A515187F53BAA7A69C2961595DB2C_8954", "sender": "bot", "message_type": "text", "content": "بلغنا الفريق بالمعلومات اللي توصلنا بها، وغادي يتاصلوا بيك قريبا إن شاء الله باش يعطيوك التفاصيل اللازمة. شكرا على التواصل ديالك 😊", "created_at": "2026-03-19T14:15:38.173491", "media_url": null, "media_mime_type": null}, {"id": 6552, "message_id": "AC2C1411E746DE3F380501E5487013D1", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"السلام عليكم أختي، صافا، مزيان، كلشي بخير؟ هانتي عافاك قالك الدكتور غادي تكومونديوه نتوما وزيدوه في لافاكتير بحال ديما. قالك بحال ديما، même procédure هي اللي غانتبعو، كومونديوه نتوما وكايتزاد في لافاكتير.\"\n\n**Transcription in Latin script:**\n\"السلام عليكم أختي، ça va، مزيان، كلشي بخير؟ هانتي عافاك قالك الدكتور غادي tcommandiwé نتوما وزيدوه في la facture بحال ديما. قالك بحال ديما، même procédure هي اللي غانتبعو، commandiwé نتوما وكايتزاد في la facture.\"", "created_at": "2026-03-19T17:38:38.406101", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1303/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6553, "message_id": "AC2184FDE3FB8C9A924651F19F3AD108", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script (Mixed with French):**\n\"السلام عليكم أختي، ça va مزيان؟ كلشي بخير؟ هانتي عافاك قال ليك docteur نتبعو نفس la procédure ديال ديما، نتوما لي تكمونديو و la facture كتوصل للطبيب.\"\n\n**Latin Script (As spoken):**\n\"Salam aleikum khti, ça va mzyane? koulchi bikhir? Hanti afak galik docteur ntb3o nefss la procédure dial dima, ntouma li tcommandew o la facture katwsel l'tbib.\"", "created_at": "2026-03-19T17:39:34.950854", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1304/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6809, "message_id": "AC714B1F40CB08114F53B6DEC6716717", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-03-24T09:59:40.500043", "media_url": null, "media_mime_type": null}, {"id": 14951, "message_id": "ACF98291EC342ABE7120E47B70A85222", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, maintaining the mix of Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام، صافا بخير؟ كلشي مزيان؟ هانتي، هضرت مع مسيو مخلوفي بور هاداك لو كا ديال مسيو لحليمي، غادي نصيفطو اليوم ان شاء الله لي بروفيزوار، حنا كنخدمو فيهم. غير يسالهيم غادي نصيفطهم ف كوليا مع غزالة كيما العادة. الوغ منين نصيفطهم، غدا الصباح نصيفط ليك لو BL ديالو، لو نيميرو ديكسبيديسيون ديالو.\"\n\n**Latin Script (Phonetic):**\n\"Salam, ça va bekhir? Kolchi mzyan? Hanti, hdert m'a Monsieur Makhlofi pour hadak le cas dyal Monsieur Lhlimi. Ghadi nsayftou lyom ncha'allah les provisoires, hna kankhedmou fihom. Ghir isalihom, ghadi nsayfthom f'colia m'a Ghazala kima l'aada. Alors mnin nsayfthom, ghedda sba7 nsayft lik le BL dyalo, le numéro d'expédition dyalo.\"", "created_at": "2026-04-13T14:58:27.251624", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3824/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14952, "message_id": "bot_ACF98291EC342ABE7120E47B70A85222_1524", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation. Si vous avez besoin d'autres informations ou d'assistance, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-04-13T14:58:53.345347", "media_url": null, "media_mime_type": null}, {"id": 15115, "message_id": "AC85FD306D62D1F5D0833FDE81837765", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic Script:**\nتشافوا مزيان، صافي واخا غير هو عافاك، إدا كنتي تقدري تقولي ليا فوقاش يقدرو يكونوا واجدين زعما ديفينيتيف.\n\n**Latin Script (Darija/French mix):**\nTchafou mzyan, safi wakha, ghir houwa 3afak, ida knti t9dri t9ouli liya fo9ach i9edrou ikounou wajdin za3ma définitif.", "created_at": "2026-04-13T17:57:34.468917", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3886/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15344, "message_id": "AC15931EEB5B14A42FC5030D14F38116", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be a document. \n\n(b) Not applicable.\n\n(c) Visible text includes:\n\n- \"EXPÉDITION N° 2647 000 6919\"\n- \"BR / DEC N°\"\n- \"134, Angle Oulade Ziane et Rue Asswane Immeuble A N° -1- Casablanca\"\n- \"Tél : 0522 45 22 25 / 34 - GSM : 0661 04 80 42\"\n- \"Fax : 0522 45 22 38\"\n- \"E-mail: ghazala@menara.ma\"\n- \"Destinataire\"\n- \"Nom: CABINET DINANI HICH/\"\n- \"Ville: SALE\"\n- \"Tél: 0537860203\"\n- \"Frais de transport\"\n- \"Port Payé\"\n- \"Transport 30,00\"\n- \"Manutention 0,00\"\n- \"Valeur déclarée 0,00\"\n- \"Retour de fonds 0,00\"\n- \"Retour BL 0,00\"\n- \"Ramassage\"\n- \"simple\"\n- \"express\"\n\n(d) Flag: Review for any sensitive information handling.\n\nUser message context: (a) This appears to be a document.\n\n(b) Not applicable as this is not a dental image.\n\n(c) Visible text includes:\n\n- \"Expédition N°: 2647 000 6919\"\n- \"CABINET DINANI HICH\"\n- \"Ville: SALE\"\n- \"Tél: 0537860203\"\n- \"Transport: 30,00\"\n\n(d) Flag: Observational and factual only. No diagnostic or treatment suggestions.", "created_at": "2026-04-14T09:47:35.555919", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3964/download", "media_mime_type": "image/jpeg"}, {"id": 15346, "message_id": "bot_AC15931EEB5B14A42FC5030D14F38116_987", "sender": "bot", "message_type": "text", "content": "Merci pour les informations fournies. Si vous avez besoin d'aide supplémentaire ou si vous avez des questions, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-04-14T09:48:06.842295", "media_url": null, "media_mime_type": null}, {"id": 15413, "message_id": "AC7B50A74C7910B59E72D4D6A6C8855C", "sender": "user", "message_type": "text", "content": "Filali med, 2000dh abdlhak amzargou, 2000dh el azizi rahma 7000 dh , hafid 2400 , med idelassi 2400, chaima el haddaoui 1200 dh", "created_at": "2026-04-14T10:42:45.834775", "media_url": null, "media_mime_type": null}, {"id": 15414, "message_id": "bot_AC7B50A74C7910B59E72D4D6A6C8855C_4276", "sender": "bot", "message_type": "text", "content": "Merci pour les informations. Si vous avez besoin d'aide ou d'informations supplémentaires, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-04-14T10:42:57.801298", "media_url": null, "media_mime_type": null}]...
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Merci pour les informations. Si vous avez besoin d Merci pour les informations. Si vous avez besoin d'aide ou d'informations supplémentaires, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊...
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[{"id": 15421, "message_id": " [{"id": 15421, "message_id": "ig_123804667488253_m_LuF566C_7p0sCd_TEmJF_viPszmvTfd4g-Wqb-lX2VGl9_UNSxaR4AQ12VAh6yAX47h_rz0PwBb9ipNmgauSfA_audio", "sender": "user", "message_type": "voice", "content": "[Voice message] گدیساں.", "created_at": "2026-04-14T10:48:22.010585", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4002/download", "media_mime_type": "audio/mp4"}, {"id": 15422, "message_id": "bot_ig_123804667488253_m_LuF566C_7p0sCd_TEmJF_viPszmvTfd4g-Wqb-lX2VGl9_UNSxaR4AQ12VAh6yAX47h_rz0PwBb9ipNmgauSfA_audio_3305", "sender": "bot", "message_type": "text", "content": "Could you please type your message? This will help me understand and assist you better.", "created_at": "2026-04-14T10:48:33.503594", "media_url": null, "media_mime_type": null}]...
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Could you please type your message? This will help Could you please type your message? This will help me understand and assist you better....
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[{"id": 9980, "message_id": "3 [{"id": 9980, "message_id": "3A3810BE374CE9A2B040", "sender": "user", "message_type": "text", "content": "Safy wakha sebt li maji mzyana", "created_at": "2026-04-01T10:12:32.572455", "media_url": null, "media_mime_type": null}, {"id": 9981, "message_id": "A57BB90E1F47CC0739EAD01508FF6C08", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-01T10:13:50.677650", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2356/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 9982, "message_id": "3EB001E478E932CFF054CA", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*HADDIOUI Rym *\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 11 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-01T10:14:16.112606", "media_url": null, "media_mime_type": null}, {"id": 13203, "message_id": "3EB0A3AB6BD5F73FE7708D", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*HADDIOUI Rym *\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 11 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T15:50:32.046543", "media_url": null, "media_mime_type": null}, {"id": 13211, "message_id": "A50062E1DD77EEAA57E7B8220D341DD6", "sender": "bot", "message_type": "voice", "content": "[Voice message] أكيد، إليك تفريغ المقطع الصوتي باللهجة المغربية:\n\n\"صباح الخير كي صبحتي مزيانة؟ ريما عندك رونديفو نهار السبت إن شاء الله مع العشرة دالصباح. حيت الدكتور ما غيكونش فالعشية، عليها باش غنبداو بكري.\"", "created_at": "2026-04-09T15:51:52.089699", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3379/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13429, "message_id": "3AC29B143C308B99579C", "sender": "user", "message_type": "text", "content": "Ook inchaallah", "created_at": "2026-04-10T08:30:16.004187", "media_url": null, "media_mime_type": null}, {"id": 13633, "message_id": "3EB0338AD1E759D9A07A32", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This image shows a digitally created cartoon tooth character with a smiling face, black eyes, and holding a calendar or notepad with a green check mark. The background resembles a dental clinic environment, featuring a blurred dental chair and cabinetry. At the top of the image are the words 'TANGER BAY DENTAL CENTER' alongside a logo depicting a stylized tooth. There are two bold blue banners with white text: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check mark, and beneath it 'CHEZ TANGER BAY DENTAL CENTER'. The overall color palette is light blue and white, conveying a clean clinic aesthetic.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS\n\nUser message context: Salut *HADDIOUI Rym *👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 11 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-10T15:03:39.882592", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3498/download", "media_mime_type": "image/jpeg"}, {"id": 13637, "message_id": "3A9C41DB63836D556B55", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-10T15:04:46.942864", "media_url": null, "media_mime_type": null}, {"id": 13950, "message_id": "3A51CCA237D8F1B0DD30", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم ça va بخير؟ s'il te plaît عافاك ماتنسانيش تسقسي docteur تأكد لي بلي - بلي l'ortho ديال 18000 درهم. حيت داك النهار كان قالي docteur هيثم بلي ديال 18000 درهم فيه les élastiques، واليوم كنت عاود زعما كنت كنتسناه يعملي les élastiques ولكن مِلّي (ديال) ماعملهمليشي بحال دخلني الشك واش هو - واش مِلّي ديال 18000 درهم أولا لا. واخا تأكد لي s'il te plaît. المهم أنا راه كنت صيفطت ليكم 30%، 5400 درهم هي 30% ديال 18000 درهم. غير pour confirmer وصافي، صافي؟ يالاه شكرا بزاف نهاركم مبروك.", "created_at": "2026-04-11T10:45:07.125462", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3612/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15425, "message_id": "3ABDE67D589367B52969", "sender": "user", "message_type": "text", "content": "Bonjour , j’espère que vous allez bien", "created_at": "2026-04-14T10:50:34.347259", "media_url": null, "media_mime_type": null}, {"id": 15426, "message_id": "3A2D65E9D9EFCDA541AE", "sender": "user", "message_type": "text", "content": "Fuqach aykun andi le prochain rendez vous inchaallah", "created_at": "2026-04-14T10:50:34.623482", "media_url": null, "media_mime_type": null}, {"id": 15427, "message_id": "bot_3A2D65E9D9EFCDA541AE_6133", "sender": "bot", "message_type": "text", "content": "Bonjour Rym 😊\n\nVotre dernier rendez-vous confirmé était le samedi 11 avril 2026 à 10:00 avec Dr Alami Mustapha. Pour connaître la date de votre prochain rendez-vous ou en fixer un nouveau, l’équipe va vérifier et vous recontactera rapidement إن شاء الله.\n\nالفريق غادي يتواصلوا معاكوم إن شاء الله باش يعطيوكوم التفاصيل.", "created_at": "2026-04-14T10:51:00.288877", "media_url": null, "media_mime_type": null}]...
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Bonjour Rym 😊
Votre dernier rendez-vous confirmé Bonjour Rym 😊
Votre dernier rendez-vous confirmé était le samedi 11 avril 2026 à 10:00 avec Dr Alami Mustapha. Pour connaître la date de votre prochain rendez-vous ou en fixer un nouveau, l’équipe va vérifier et vous recontactera rapidement إن شاء الله.
الفريق غادي يتواصلوا معاكوم إن شاء الله باش يعطيوكوم التفاصيل....
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[{"id": 15378, "message_id": " [{"id": 15378, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:24:24.769884", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3983/download", "media_mime_type": "audio/mp4"}, {"id": 15379, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:24:38.582746", "media_url": null, "media_mime_type": null}, {"id": 15381, "message_id": "owner_media_1c318ab1002143878a4fd17b1503eb05", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:25:11.034753", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3984/download", "media_mime_type": "video/webm"}, {"id": 15386, "message_id": "owner_2b40678f45084c6fb6c3fb9fae4e0c99", "sender": "bot", "message_type": "text", "content": "hi", "created_at": "2026-04-14T10:26:08.661314", "media_url": null, "media_mime_type": null}, {"id": 15387, "message_id": "owner_media_7b77fb64618e47c188e34681381fbf9e", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:26:34.640939", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3988/download", "media_mime_type": "image/png"}, {"id": 15396, "message_id": "owner_media_df8d9d0a83f244afbeee13f5875917e6", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:32:12.666804", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3990/download", "media_mime_type": "video/webm"}, {"id": 15398, "message_id": "owner_media_c12e23b85c464c159f1eceaadb5c1c0f", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:34:46.926900", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3991/download", "media_mime_type": "image/png"}, {"id": 15411, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:41:30.920635", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4001/download", "media_mime_type": "audio/mp4"}, {"id": 15412, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:41:43.501917", "media_url": null, "media_mime_type": null}, {"id": 15428, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD", "sender": "user", "message_type": "text", "content": "[Attachment: image]", "created_at": "2026-04-14T10:52:49.092222", "media_url": null, "media_mime_type": null}, {"id": 15429, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image", "sender": "user", "message_type": "image", "content": "Image description: - A man is gesturing emotionally in a workshop setting with tools in the background.\n- Visible text: \"كيكون معقد! Logicat Launch Sponsorisé Réserver\"\n- Notable objects/entities: Tools hanging on the wall, workshop setting.\n\nUser message context: [Attachment: image]", "created_at": "2026-04-14T10:52:49.665182", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4004/download", "media_mime_type": "image/jpeg"}, {"id": 15430, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image_7953", "sender": "bot", "message_type": "text", "content": "Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !", "created_at": "2026-04-14T10:53:03.957297", "media_url": null, "media_mime_type": null}]...
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Merci pour l'image ! Si vous avez des question Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !...
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[{"id": 15387, "message_id": " [{"id": 15387, "message_id": "owner_media_7b77fb64618e47c188e34681381fbf9e", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:26:34.640939", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3988/download", "media_mime_type": "image/png"}, {"id": 15396, "message_id": "owner_media_df8d9d0a83f244afbeee13f5875917e6", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:32:12.666804", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3990/download", "media_mime_type": "video/webm"}, {"id": 15398, "message_id": "owner_media_c12e23b85c464c159f1eceaadb5c1c0f", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:34:46.926900", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3991/download", "media_mime_type": "image/png"}, {"id": 15411, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. 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Merci !", "created_at": "2026-04-14T10:41:43.501917", "media_url": null, "media_mime_type": null}, {"id": 15428, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD", "sender": "user", "message_type": "text", "content": "[Attachment: image]", "created_at": "2026-04-14T10:52:49.092222", "media_url": null, "media_mime_type": null}, {"id": 15429, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image", "sender": "user", "message_type": "image", "content": "Image description: - A man is gesturing emotionally in a workshop setting with tools in the background.\n- Visible text: \"كيكون معقد! Logicat Launch Sponsorisé Réserver\"\n- Notable objects/entities: Tools hanging on the wall, workshop setting.\n\nUser message context: [Attachment: image]", "created_at": "2026-04-14T10:52:49.665182", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4004/download", "media_mime_type": "image/jpeg"}, {"id": 15430, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image_7953", "sender": "bot", "message_type": "text", "content": "Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !", "created_at": "2026-04-14T10:53:03.957297", "media_url": null, "media_mime_type": null}, {"id": 15431, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgyNjk5Nzk1MDA5MjM4MjU5ODA0MzAwOTAyNAZDZD", "sender": "user", "message_type": "text", "content": "slm", "created_at": "2026-04-14T10:53:26.237357", "media_url": null, "media_mime_type": null}, {"id": 15432, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgzODY3MzcyNDUyMDExNjY5MDE5MDU5ODE0NAZDZD", "sender": "user", "message_type": "text", "content": "cv", "created_at": "2026-04-14T10:53:27.674354", "media_url": null, "media_mime_type": null}, {"id": 15433, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD", "sender": "user", "message_type": "text", "content": "khti?", "created_at": "2026-04-14T10:53:29.883099", "media_url": null, "media_mime_type": null}, {"id": 15434, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD_5854", "sender": "bot", "message_type": "text", "content": "Wa alaykoum salam ! Je vais bien, merci. Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-04-14T10:53:39.995232", "media_url": null, "media_mime_type": null}]...
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Wa alaykoum salam ! Je vais bien, merci. Comment p Wa alaykoum salam ! Je vais bien, merci. Comment puis-je vous aider aujourd'hui ?...
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[{"id": 15354, "message_id": " [{"id": 15354, "message_id": "3EB0AC236C95A0EC7561D5", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *800,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+400,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-14T10:08:33.415418", "media_url": null, "media_mime_type": null}, {"id": 15355, "message_id": "3EB0625C48A2147DA383DD", "sender": "bot", "message_type": "document", "content": "2026041411082871.pdf", "created_at": "2026-04-14T10:08:46.223105", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3966/download", "media_mime_type": "application/pdf"}, {"id": 15356, "message_id": "3EB01D0636449932EC029B", "sender": "bot", "message_type": "document", "content": "_radios_SALIMA Lanjri_20260414_11085639.pdf", "created_at": "2026-04-14T10:09:03.295097", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3967/download", "media_mime_type": "application/pdf"}, {"id": 15357, "message_id": "A53C3946EB608FDB32F99F0F6DBC7C4D", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-04-14T10:13:42.670535", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3968/download", "media_mime_type": "video/mp4"}, {"id": 15358, "message_id": "A5C03460101DEE5945A9D7F52CA2E303", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-04-14T10:13:44.706299", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3969/download", "media_mime_type": "video/mp4"}, {"id": 15359, "message_id": "A5B864C01D7534279A985FF55C4F7EBA", "sender": "bot", "message_type": "document", "content": "conseil post detart copy.pdf", "created_at": "2026-04-14T10:13:45.040507", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3970/download", "media_mime_type": "application/pdf"}, {"id": 15360, "message_id": "A56BA07351667F2FB740FAC8220DB74A", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-04-14T10:13:45.234008", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3971/download", "media_mime_type": "video/mp4"}, {"id": 15371, "message_id": "3ACD573EBBC5D0D6D420", "sender": "user", "message_type": "text", "content": "Merci beaucoup ☺️", "created_at": "2026-04-14T10:17:19.730749", "media_url": null, "media_mime_type": null}, {"id": 15435, "message_id": "3A0476BBA7BF9098143B", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a box of toothpaste with the brand name 'elmex' prominently displayed in bold white lettering on a turquoise-green background. The word 'SENSITIVE' appears underneath, both on the front and on the side of the box. There is an icon of a tooth with some plus symbols near it and French text next to it. The packaging also displays several claims, such as 'FLUORURE D'AMINES OLAFLOUOR', '0% COLORANTS', and another circular icon indicating some form of clinical or protective assurance. Additional French text provides more product information near the lower right corner of the box, mentioning 'Une protection efficace pendant 24h* et un nettoyage en douceur pour les dents sensibles.' The overall box is white and turquoise-green, standard rectangular in shape, and is photographed on a white background. No visible damage, labels, or other products appear in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a box of toothpaste, positioned horizontally against a white background. The brand name 'elmex' is prominently displayed in bold white letters on a turquoise-green background. The word 'SENSITIVE' appears below the brand name, suggesting the toothpaste is formulated for sensitive teeth. There is an illustration of a tooth, and additional text in French indicating that the toothpaste contains 'FLUORURE D'AMINES OLAFUOR' and that it provides 24-hour effective protection and gentle cleaning for sensitive teeth. There is a '0% COLORANTS' label, signaling the absence of artificial coloring. Additional French text is present on the front and side, along with a symbol that looks like a medical cross.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"elmex SENSITIVE\",\n \"FLUORURE", "created_at": "2026-04-14T10:55:35.981868", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4005/download", "media_mime_type": "image/jpeg"}, {"id": 15436, "message_id": "3A2F742492E9BE40A75C", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a tube and its corresponding box packaging of a dental gel product named 'PerioKIN'. The product branding is clear, with the main colors being white and pink, contrasted by navy blue text. The text on both the tube and the box indicates that the product is for gums ('Encías' in Spanish and 'Gencivas' in Portuguese) and contains 0.20% Chlorhexidine DG. The box also features a section labeled 'Cuidado Intensivo' (Intensive Care) and specifies the flavor as mint ('Sabor menta'). The weight/volume listed is 30 ml/36g, and the presentation is a gel. There is additional text in several languages, emphasizing its use for intensive gum care. The Kin brand logo is present on both the tube and the box. The product is lying on a plain white background with no other objects visible.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",", "created_at": "2026-04-14T10:55:36.592056", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4006/download", "media_mime_type": "image/jpeg"}, {"id": 15437, "message_id": "3A522D44E389E8FF3581", "sender": "user", "message_type": "text", "content": "Je veux juste m’assurer hado li tlebli docteur🙏", "created_at": "2026-04-14T10:56:07.232473", "media_url": null, "media_mime_type": null}, {"id": 15441, "message_id": "bot_3A522D44E389E8FF3581_6677", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 😊 واش ممكن تعطيني الإسم الكامل ديالك باش نأكد مع الفريق الطبي ديالنا؟", "created_at": "2026-04-14T10:56:48.276033", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم 😊 واش ممكن تعطيني الإسم الكامل د العفو مرحبا بيكوم 😊 واش ممكن تعطيني الإسم الكامل ديالك باش نأكد مع الفريق الطبي ديالنا؟...
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[{"id": 15398, "message_id": " [{"id": 15398, "message_id": "owner_media_c12e23b85c464c159f1eceaadb5c1c0f", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:34:46.926900", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3991/download", "media_mime_type": "image/png"}, {"id": 15411, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:41:30.920635", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4001/download", "media_mime_type": "audio/mp4"}, {"id": 15412, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:41:43.501917", "media_url": null, "media_mime_type": null}, {"id": 15428, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD", "sender": "user", "message_type": "text", "content": "[Attachment: image]", "created_at": "2026-04-14T10:52:49.092222", "media_url": null, "media_mime_type": null}, {"id": 15429, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image", "sender": "user", "message_type": "image", "content": "Image description: - A man is gesturing emotionally in a workshop setting with tools in the background.\n- Visible text: \"كيكون معقد! Logicat Launch Sponsorisé Réserver\"\n- Notable objects/entities: Tools hanging on the wall, workshop setting.\n\nUser message context: [Attachment: image]", "created_at": "2026-04-14T10:52:49.665182", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4004/download", "media_mime_type": "image/jpeg"}, {"id": 15430, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image_7953", "sender": "bot", "message_type": "text", "content": "Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !", "created_at": "2026-04-14T10:53:03.957297", "media_url": null, "media_mime_type": null}, {"id": 15431, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgyNjk5Nzk1MDA5MjM4MjU5ODA0MzAwOTAyNAZDZD", "sender": "user", "message_type": "text", "content": "slm", "created_at": "2026-04-14T10:53:26.237357", "media_url": null, "media_mime_type": null}, {"id": 15432, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgzODY3MzcyNDUyMDExNjY5MDE5MDU5ODE0NAZDZD", "sender": "user", "message_type": "text", "content": "cv", "created_at": "2026-04-14T10:53:27.674354", "media_url": null, "media_mime_type": null}, {"id": 15433, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD", "sender": "user", "message_type": "text", "content": "khti?", "created_at": "2026-04-14T10:53:29.883099", "media_url": null, "media_mime_type": null}, {"id": 15434, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD_5854", "sender": "bot", "message_type": "text", "content": "Wa alaykoum salam ! Je vais bien, merci. Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-04-14T10:53:39.995232", "media_url": null, "media_mime_type": null}, {"id": 15452, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ2ODMzNjEyMzM4OTg1ODgwMTQ0OTQzNTEzNjAwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T11:16:30.008368", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4011/download", "media_mime_type": "audio/mp4"}, {"id": 15453, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ2ODMzNjEyMzM4OTg1ODgwMTQ0OTQzNTEzNjAwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T11:16:42.393810", "media_url": null, "media_mime_type": null}]...
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Je suis désolé, mais je n'ai pas pu comprendre Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !...
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[{"id": 13205, "message_id": " [{"id": 13205, "message_id": "3EB087442B694566169FA3", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*JABIRI Sanaa*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 11 avril 2026* à *11:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *11:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T15:51:01.986345", "media_url": null, "media_mime_type": null}, {"id": 13215, "message_id": "A588D89572B68AB73ECF5CABE0BFF838", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts, reflecting the Moroccan Darija and French used:\n\n### **Arabic Script:**\nالسلام عليكم، كيف تينة مزيانة؟ بخير؟ شوف نهار السبت إن شاء الله غيكون عندك راندي فو مع الحداش ونص. صافي؟\n\n### **Latin Script:**\nAssalamu alaykoum, kif tina mziana? Bekheer? Chof nhar sebt inchallah gha ykoun andek rendez-vous m'a l-hdach o nass. Safi?\n\n---\n**Translation (for context):**\n*Peace be upon you, how are you? Good? Look, this Saturday, God willing, you have an appointment at 11:30. Okay?*", "created_at": "2026-04-09T15:52:24.156385", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3381/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13225, "message_id": "3A515E80DBAB01391A15", "sender": "user", "message_type": "text", "content": "Ok c bon inchallah", "created_at": "2026-04-09T16:01:25.795163", "media_url": null, "media_mime_type": null}, {"id": 13640, "message_id": "3EB026239D33C8EBF051D5", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a promotional or appointment confirmation graphic for Tanger Bay Dental Center. In the foreground, there is a cartoon-style smiling tooth character. The tooth is holding a small calendar or notebook with a large green check mark inside a box, indicating confirmation. The background shows a dental clinic environment, with a blurred dental chair, equipment, and cabinets to suggest the setting. At the top, there is a white dental logo and the text 'TANGER BAY DENTAL CENTER.' Below the logo, there is bold white and blue text on color blocks: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and 'CHEZ TANGER BAY DENTAL CENTER.' The overall color palette is light blue, white, and beige, reinforcing a clinical, friendly, and clean impression. No real people are visible; all characters are illustrated.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null\n\nUser message context: Salut *JABIRI Sanaa*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 11 avril 2026*\r\n🕘 Heure : *11:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-10T15:05:18.357791", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3503/download", "media_mime_type": "image/jpeg"}, {"id": 13673, "message_id": "3A233416C9A9EAD9413E", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-10T15:17:26.141305", "media_url": null, "media_mime_type": null}, {"id": 13886, "message_id": "3EB02B97D1307F1BB65DA3", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*JABIRI Sanaa*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 11 avril 2026* à *11:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *11:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T09:32:46.821766", "media_url": null, "media_mime_type": null}, {"id": 13969, "message_id": "3EB0C2F6C1C11A8671FE4E", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *500,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-9000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T11:26:21.976672", "media_url": null, "media_mime_type": null}, {"id": 13970, "message_id": "3EB0CCD13DC2C5A0229249", "sender": "bot", "message_type": "document", "content": "2026041112260885.pdf", "created_at": "2026-04-11T11:26:50.560869", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3618/download", "media_mime_type": "application/pdf"}, {"id": 15449, "message_id": "3EB0E3A12A8961DF5C5A4A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*JABIRI Sanaa*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 02 mai 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 2 ماي 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-14T11:09:25.524912", "media_url": null, "media_mime_type": null}, {"id": 15456, "message_id": "3A0674B4C45BDBDB04EE", "sender": "user", "message_type": "text", "content": "Bonjour, je serai en voyage le 02/05 je serai dipo a partir de 06/05", "created_at": "2026-04-14T11:18:26.185213", "media_url": null, "media_mime_type": null}, {"id": 15457, "message_id": "3A66B0A30E90947980BF", "sender": "user", "message_type": "text", "content": "Par contre j ai besoin de vous voir une braquet a tombé le lendemain de la visite", "created_at": "2026-04-14T11:18:28.769795", "media_url": null, "media_mime_type": null}, {"id": 15461, "message_id": "bot_3A66B0A30E90947980BF_3205", "sender": "bot", "message_type": "text", "content": "Merci pour votre message et votre précision. Je transmets votre demande à l’équipe pour reprogrammer votre rendez-vous après le 6 mai et signaler l’urgence concernant le bracket tombé. Ils vont vous contacter rapidement pour fixer une nouvelle date adaptée à votre disponibilité. \n\nBon voyage et à très bientôt !", "created_at": "2026-04-14T11:18:57.182805", "media_url": null, "media_mime_type": null}]...
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Merci pour votre message et votre précision. Je tr Merci pour votre message et votre précision. Je transmets votre demande à l’équipe pour reprogrammer votre rendez-vous après le 6 mai et signaler l’urgence concernant le bracket tombé. Ils vont vous contacter rapidement pour fixer une nouvelle date adaptée à votre disponibilité.
Bon voyage et à très bientôt !...
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[{"id": 12751, "message_id": " [{"id": 12751, "message_id": "ACD2D9A66521473F6EA59FED48A186FC", "sender": "user", "message_type": "text", "content": "👍🙏", "created_at": "2026-04-08T17:20:05.519904", "media_url": null, "media_mime_type": null}, {"id": 13086, "message_id": "3EB0F7EF32BD36656F1945", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *3000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-600,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-09T12:44:07.084209", "media_url": null, "media_mime_type": null}, {"id": 13087, "message_id": "3EB0C053F35EB693D4D5BF", "sender": "bot", "message_type": "document", "content": "2026040913435657.pdf", "created_at": "2026-04-09T12:44:28.822079", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3336/download", "media_mime_type": "application/pdf"}, {"id": 13092, "message_id": "3EB0752AF931D78FDFA044", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*GMIRA Faouzia *\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T12:58:36.811495", "media_url": null, "media_mime_type": null}, {"id": 13643, "message_id": "3EB0523E69592413E73C2B", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a digital illustration with a dental theme. In the foreground, there is a large cartoon tooth character with a smiling face, black eyes, and raised eyebrows. The tooth is holding a small flip calendar or appointment card with a green check mark on it, indicating confirmation. The character is giving a thumbs-up gesture. The background appears to be the interior of a dental clinic, with blurred-out elements including a dental chair and other dental furniture in shades of light blue and white. At the top of the image, the logo for 'Tanger Bay Dental Center' is visible, consisting of a stylized tooth outline and text. There are two blue banners with white text across the upper half: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (your appointment is confirmed) with a green check mark icon, and 'CHEZ TANGER BAY DENTAL CENTER'. The overall color theme is calming and professional.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n\nUser message context: Salut *GMIRA Faouzia *👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 11 avril 2026*\r\n🕘 Heure : *12:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-10T15:05:35.360706", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3504/download", "media_mime_type": "image/jpeg"}, {"id": 13668, "message_id": "3EB0895F7B67CC7BA08491", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*GMIRA Faouzia *\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:13:29.967937", "media_url": null, "media_mime_type": null}, {"id": 13728, "message_id": "AC63E60BF5E5F33377283C363C57E84D", "sender": "user", "message_type": "text", "content": "👍🙏🙏", "created_at": "2026-04-10T16:44:02.716523", "media_url": null, "media_mime_type": null}, {"id": 13729, "message_id": "AC841BD997B058AF08863DB33717D2C6", "sender": "user", "message_type": "text", "content": "Bien entendu,je serai là inchallah", "created_at": "2026-04-10T16:44:26.057153", "media_url": null, "media_mime_type": null}, {"id": 14078, "message_id": "3EB064650E42A7C5388B6C", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *3100,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+2500,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T13:40:44.007062", "media_url": null, "media_mime_type": null}, {"id": 14079, "message_id": "3EB066256C9AC82584DF58", "sender": "bot", "message_type": "document", "content": "2026041114403016.pdf", "created_at": "2026-04-11T13:41:11.868007", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3649/download", "media_mime_type": "application/pdf"}, {"id": 15468, "message_id": "AC7F3F74956AF53CCE77497C0D3F802C", "sender": "user", "message_type": "text", "content": "+212 661-303609,voici le numéro de Sakina. Merci.", "created_at": "2026-04-14T11:37:52.573529", "media_url": null, "media_mime_type": null}, {"id": 15469, "message_id": "bot_AC7F3F74956AF53CCE77497C0D3F802C_9668", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour le numéro de Sakina. L’équipe reste à votre service pour toute question ou besoin supplémentaire إن شاء الله. Si vous souhaitez prendre un rendez-vous ou avez une demande particulière, n’hésitez pas à me le dire !", "created_at": "2026-04-14T11:38:13.986708", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour le numéro de Sakina. L’équipe Merci beaucoup pour le numéro de Sakina. L’équipe reste à votre service pour toute question ou besoin supplémentaire إن شاء الله. Si vous souhaitez prendre un rendez-vous ou avez une demande particulière, n’hésitez pas à me le dire !...
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[{"id": 15429, "message_id": " [{"id": 15429, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image", "sender": "user", "message_type": "image", "content": "Image description: - A man is gesturing emotionally in a workshop setting with tools in the background.\n- Visible text: \"كيكون معقد! Logicat Launch Sponsorisé Réserver\"\n- Notable objects/entities: Tools hanging on the wall, workshop setting.\n\nUser message context: [Attachment: image]", "created_at": "2026-04-14T10:52:49.665182", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4004/download", "media_mime_type": "image/jpeg"}, {"id": 15430, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image_7953", "sender": "bot", "message_type": "text", "content": "Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !", "created_at": "2026-04-14T10:53:03.957297", "media_url": null, "media_mime_type": null}, {"id": 15431, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgyNjk5Nzk1MDA5MjM4MjU5ODA0MzAwOTAyNAZDZD", "sender": "user", "message_type": "text", "content": "slm", "created_at": "2026-04-14T10:53:26.237357", "media_url": null, "media_mime_type": null}, {"id": 15432, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgzODY3MzcyNDUyMDExNjY5MDE5MDU5ODE0NAZDZD", "sender": "user", "message_type": "text", "content": "cv", "created_at": "2026-04-14T10:53:27.674354", "media_url": null, "media_mime_type": null}, {"id": 15433, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD", "sender": "user", "message_type": "text", "content": "khti?", "created_at": "2026-04-14T10:53:29.883099", "media_url": null, "media_mime_type": null}, {"id": 15434, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD_5854", "sender": "bot", "message_type": "text", "content": "Wa alaykoum salam ! Je vais bien, merci. Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-04-14T10:53:39.995232", "media_url": null, "media_mime_type": null}, {"id": 15452, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ2ODMzNjEyMzM4OTg1ODgwMTQ0OTQzNTEzNjAwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T11:16:30.008368", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4011/download", "media_mime_type": "audio/mp4"}, {"id": 15453, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ2ODMzNjEyMzM4OTg1ODgwMTQ0OTQzNTEzNjAwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T11:16:42.393810", "media_url": null, "media_mime_type": null}, {"id": 15472, "message_id": "owner_media_671d86c17dc74610b02e0d0ae4f12412", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T11:43:45.908009", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4015/download", "media_mime_type": "video/webm"}, {"id": 15473, "message_id": "owner_72b999b9b0e544e8b672e2e19af12176", "sender": "bot", "message_type": "text", "content": "slm", "created_at": "2026-04-14T11:44:58.572501", "media_url": null, "media_mime_type": null}, {"id": 15476, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDUwMDE2Mjg4MTkzNzAxNjUyNDM1OTEzNDYwOTQwOAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message] តែ។", "created_at": "2026-04-14T11:45:15.283941", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4016/download", "media_mime_type": "video/mp4"}, {"id": 15477, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDUwMDE2Mjg4MTkzNzAxNjUyNDM1OTEzNDYwOTQwOAZDZD_audio_6918", "sender": "bot", "message_type": "text", "content": "សូមអភ័យទោស ខ្ញុំមិនអាចយល់ពីសារសំឡេងបានទេ។ តើអ្នកអាចសរសេរវាថាជាអត្ថបទបានទេ? នេះនឹងជួយឱ្យខ្ញុំអាចជួយអ្នកបានល្អប្រសើរជាងមុន។ អរគុណ!", "created_at": "2026-04-14T11:45:36.268419", "media_url": null, "media_mime_type": null}]...
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សូមអភ័យទោស ខ្ញុំមិនអាចយល់ពីសារសំឡេងបានទេ។ តើអ្នកអា សូមអភ័យទោស ខ្ញុំមិនអាចយល់ពីសារសំឡេងបានទេ។ តើអ្នកអាចសរសេរវាថាជាអត្ថបទបានទេ? នេះនឹងជួយឱ្យខ្ញុំអាចជួយអ្នកបានល្អប្រសើរជាងមុន។ អរគុណ!...
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[{"id": 15492, "message_id": " [{"id": 15492, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNEMzREJDMUM3RjE2QUIwOTNDAA==", "sender": "user", "message_type": "interactive", "content": "عيد ميلاد", "created_at": "2026-04-14T11:51:51.215158", "media_url": null, "media_mime_type": null}, {"id": 15494, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzFBQjgyMkNGQjM1NTVDN0EyAA==", "sender": "user", "message_type": "interactive", "content": "عرس", "created_at": "2026-04-14T11:52:39.723600", "media_url": null, "media_mime_type": null}, {"id": 15495, "message_id": "bot_wa_interactive_1484bb8ecddb490488c9", "sender": "bot", "message_type": "interactive", "content": "! 🎂✨ Délices du Maroc مرحبا بيك ف \n\nBienvenue chez Délices du Maroc! \n\nWelcome to Délices du Maroc!", "created_at": "2026-04-14T11:52:40.406358", "media_url": null, "media_mime_type": null}, {"id": 15496, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMkM4RDQ3MjkxQTk4MERGQTk3AA==", "sender": "user", "message_type": "interactive", "content": "❤️💚 الدارجة ا لمغربي", "created_at": "2026-04-14T11:54:13.697158", "media_url": null, "media_mime_type": null}, {"id": 15497, "message_id": "bot_wa_interactive_89a9ed05e0994c8098e3", "sender": "bot", "message_type": "interactive", "content": "أهلا وسهلا! 😍 باش نقدرو نعاونوك اليوم؟", "created_at": "2026-04-14T11:54:14.414100", "media_url": null, "media_mime_type": null}, {"id": 15498, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNDQ2NUFEOEI3QkQ2QjJDQkI3AA==", "sender": "user", "message_type": "interactive", "content": "🎂 Tarte نطلب", "created_at": "2026-04-14T11:54:19.088056", "media_url": null, "media_mime_type": null}, {"id": 15499, "message_id": "bot_wa_interactive_511326192f5847f69b39", "sender": "bot", "message_type": "interactive", "content": ": La Tarte واش", "created_at": "2026-04-14T11:54:19.709036", "media_url": null, "media_mime_type": null}, {"id": 15500, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwOTYwN0E0NDEzNzdEQjVGNDREAA==", "sender": "user", "message_type": "interactive", "content": "عيد ميلاد", "created_at": "2026-04-14T11:54:23.786401", "media_url": null, "media_mime_type": null}, {"id": 15501, "message_id": "bot_wa_interactive_b3ce3b87478f419fb23b", "sender": "bot", "message_type": "interactive", "content": "هاهوما شي موديلات لي عندنا 👆\nلشحال ديال الناس بغيتوها ؟", "created_at": "2026-04-14T11:54:35.028231", "media_url": null, "media_mime_type": null}, {"id": 15502, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMjkzNkJFNEZBMzlGREE3RDZCAA==", "sender": "user", "message_type": "interactive", "content": "👤 6-10 أشخاص (Small)", "created_at": "2026-04-14T11:54:42.508203", "media_url": null, "media_mime_type": null}, {"id": 15503, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNTUxQTYxNzc2MTMyN0U1NDdGAA==", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-14T11:55:46.809978", "media_url": null, "media_mime_type": null}, {"id": 15504, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNTUxQTYxNzc2MTMyN0U1NDdGAA==_444", "sender": "bot", "message_type": "text", "content": "De rien ! Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à me le faire savoir.", "created_at": "2026-04-14T11:56:01.575755", "media_url": null, "media_mime_type": null}]...
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De rien ! Si vous avez d'autres questions ou b De rien ! Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à me le faire savoir....
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[{"id": 10832, "message_id": " [{"id": 10832, "message_id": "AC13DC1E6701305B4C44D37634BFBC02", "sender": "user", "message_type": "text", "content": "Bonjour Dr", "created_at": "2026-04-02T14:27:11.810260", "media_url": null, "media_mime_type": null}, {"id": 10833, "message_id": "ACA687DC71D33691FA377512E5ACD4DE", "sender": "user", "message_type": "image", "content": "Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a promotional image for a dental webinar event. The image contains a professional man in a suit (presumably Dr Emiliano Ferrari), dental prosthetic components including a metal tool/screw and a full-arch dental prosthesis (likely an implant-supported bridge or denture). Text appears in French and includes date, time, topic, and presenter's name. The background is mostly black with some yellow and blue graphic elements, and there is a prominent Rhein83 logo at the bottom. The phrase 'LIVE WEBINAR' with a microphone symbol, and 'EASY Fix' are visible.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"MARDI 14 AVRIL 2026\",\n \"14H00 (HEURE DE ROME)\",\n \"LIVE WEBINAR\",\n \"PROTO\n\nUser message context: Rome)\n\nLE WEBINAIRE\nLa réhabilitation implanto-prothétique doit restaurer à la fois la fonction et l’esthétique. Cependant, l’obtention de résultats prévisibles dépend d’une planification prothétique rigoureuse et du choix d’un système de connexion adapté.\n\nAujourd’hui, les cliniciens ont besoin de solutions offrant flexibilité, précision et efficacité, quel que soit le scénario implantaire.\n\nAvec le système Easy Fix de Rhein83, il est désormais possible de réaliser des prothèses fixes complètes sans accès aux vis, améliorant l’esthétique tout en offrant une plus grande liberté dans la conception prothétique.\n\nLors de ce webinaire en direct, Dr. Emiliano Ferrari présentera le protocole Easy Fix, en partageant des insights cliniques et des applications pratiques pour des restaurations implantaires full-arch prévisibles.\n\n📅 14 avril 2026\n🕒 14h00 (heure de Rome)\n⏱ Durée : 60 minutes + session de questions-réponses en direct\n🎙 Intervenant : Dr. Emiliano Ferrari\nInscription :\nhttps://us02web.zoom.us/webinar/register/WN_pQYuAHSeR2uFUySzpLKt6g", "created_at": "2026-04-02T14:27:12.005325", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2599/download", "media_mime_type": "image/jpeg"}, {"id": 10835, "message_id": "bot_ACA687DC71D33691FA377512E5ACD4DE_760", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Merci d’avoir partagé l’information sur ce webinaire du Dr Emiliano Ferrari concernant le protocole Easy Fix de Rhein83 pour la prothèse implantaire fixe sans vis.\n\nSi vous souhaitez en discuter avec Dr Haitham Boutaib ou avez des questions sur les solutions implantaires proposées au Centre Dentaire Tanger Bay, n’hésitez pas à me le dire ! Je peux transmettre votre demande à l’équipe ou vous aider à prendre rendez-vous si besoin.\n\nSouhaitez-vous que je fasse suivre cette information au Dr Haitham ou avez-vous une question particulière à ce sujet ?", "created_at": "2026-04-02T14:27:33.083108", "media_url": null, "media_mime_type": null}, {"id": 13278, "message_id": "ACB39CF2760227C46DD8DB830C99E2B3", "sender": "user", "message_type": "text", "content": "Bonsoir Dr.", "created_at": "2026-04-09T17:14:17.972998", "media_url": null, "media_mime_type": null}, {"id": 13279, "message_id": "ACF96251FFA315D6F5BD3009DEA8E13E", "sender": "user", "message_type": "image", "content": "Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional banner for a dental training event titled 'Formation Chirurgie Guidée' (Guided Surgery Training). The design features blue and yellow color themes, and logos of MIS Guide, JAT Medical, and Dentsply Sirona at the top. There is a partial transparent image of a surgical guide template on the right. Event dates are listed as 'Module 1 : 11,12 Avril 2026' and 'Module 2 : 09,10 Mai 2026'. The city 'Casablanca' and the name 'Lumina Dental Institute' are highlighted. Three speakers are shown in individual portrait photos, labeled as 'Faïçal Benjelloun', 'Patrice Capitaine', and 'Taher Adlouni'. Contact phone numbers for different regions (Casablanca et Région, Agadir et Sud, Tanger & Nord) are provided at the bottom, along with the website: www.jatmedical.ma. The background includes faint imagery of dental instruments or surgery, consistent with the dental event theme.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root\n\nUser message context: https://jatmedical.ma/formation-chirurgie-guidee/", "created_at": "2026-04-09T17:14:18.590992", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3406/download", "media_mime_type": "image/jpeg"}, {"id": 13280, "message_id": "ACDD04A6C061E6ED471C14CDE905A7C1", "sender": "user", "message_type": "image", "content": "Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a digital flyer or poster advertising a dental education event about implant prostheses. The top portion contains six clinical photos showing various stages and types of dental prosthetics on implants, including teeth with abutments, implant bars, and crowns. The main text area uses blue and black colors, prominently displaying 'FORMATION PROTHÈSE SUR IMPLANTS' (Implant Prosthesis Training). The event is set for April 18-19, 2026, in Casablanca, organized by Lumina Dental Institute, with Dr. Taher Adlouni as the main speaker (his portrait appears on the right side). Target audience is dentists. There is an orange and gold-toned logo for Lumina Dental Institute. The objectives section lists educational goals in French. At the bottom, there is a blue bar with program and registration details (website, phone), and several logos (Dentsply Sirona, MEET MIS Expert Experience Team, JAT Medical). The overall layout is clean, with white background and blue/orange/black accents.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\n\nUser message context: https://jatmedical.ma/formation-prothese-sur-implants/", "created_at": "2026-04-09T17:14:19.014738", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3407/download", "media_mime_type": "image/jpeg"}, {"id": 13281, "message_id": "AC92F917D67BD9199F033B70D8AB390E", "sender": "user", "message_type": "image", "content": "Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a promotional flyer for an implantology training cycle. The upper part contains three dental-themed images: a gloved hand holding a dental implant with crown, a person smiling and holding a dental model showing tooth root anatomy, and an intraoral shot showing a dental implant in the gum. The main text reads 'IMPLANTraining' with emphasis on 'IMPLANT' and 'Training.' The flyer states 'CYCLE IMPLANTOLOGIE.' There is a highlighted section noting '14ème promotion | Casablanca' and the dates 'Module1: 25, 26 Avril 2026.' The flyer provides information about the course's goal and pre-requisites for a university diploma. At the bottom are two headshots of professionals: Dr. Faïçal Benjelloun and Dr. Sefiani Moncef. The bottom bar provides contact information, the website 'WWW.AMEDEDENTAL.COM,' a phone number, program inscription details, and logos for AMEDEDENTAL, ADS, and Lumina Dental Institute.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null\n\nUser message context: https://jatmedical.ma/implant-training/", "created_at": "2026-04-09T17:14:19.387686", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3408/download", "media_mime_type": "image/jpeg"}, {"id": 13282, "message_id": "bot_AC92F917D67BD9199F033B70D8AB390E_1204", "sender": "bot", "message_type": "text", "content": "Bonsoir 😊 Merci d’avoir partagé ces informations sur les différentes formations dentaires à venir (chirurgie guidée, prothèse sur implants, implantologie) organisées à Casablanca.\n\nSi vous souhaitez que je transmette ces annonces à Dr Haitham Boutaib ou à l’équipe du Centre Dentaire Tanger Bay, ou si vous avez une question spécifique concernant ces formations, n’hésitez pas à me le préciser. Je peux faire suivre votre message ou vous aider selon votre besoin.\n\nSouhaitez-vous que j’informe le Dr ou avez-vous une demande particulière à ce sujet ?", "created_at": "2026-04-09T17:14:56.944586", "media_url": null, "media_mime_type": null}, {"id": 13289, "message_id": "ACB15ECCE1EF3831B1093194564ABE9E", "sender": "user", "message_type": "text", "content": "Ça nous fait plaisir de transmettre ces annonces à Dr Haitham aussi l équipe du centre dentaire Tanger Bay.\nMerci 🙏", "created_at": "2026-04-09T17:20:20.834841", "media_url": null, "media_mime_type": null}, {"id": 13290, "message_id": "bot_ACB15ECCE1EF3831B1093194564ABE9E_3734", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre gentillesse et votre partage 🙏 Je vais transmettre ces annonces à Dr Haitham et à toute l’équipe du Centre Dentaire Tanger Bay. Bonne soirée à vous !", "created_at": "2026-04-09T17:20:32.532531", "media_url": null, "media_mime_type": null}, {"id": 15523, "message_id": "AC85580CB0CAF6451EDFED362ED5425E", "sender": "user", "message_type": "image", "content": "Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional flyer for a dental webinar. The top section displays the date and time: 'MARDI 14 AVRIL 2026 14H00 (HEURE DE ROME)'. There is a 'LIVE WEBINAR' label with a microphone icon. The main headline reads: 'PROTOCOLE EASY FIX: Redéfinir la prothèse implantaire fixe sans vis', suggesting a discussion about a protocol for fixed implant prosthesis without screws. The flyer features a large portrait of a smiling man in a suit, identified as DR Emiliano Ferrari. Near him, there is a prosthetic dental arch (likely an upper arch) and a metal dental component (possibly an abutment or another prosthetic part) depicted. The words 'EASY Fix' are presented in large, bold, yellow and green font. In the lower right, the brand 'Rhein83' is present in blue and yellow stylized text. The background is a gradient of black with some yellow and blue accents.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\n\nUser message context: Bonjour,\n\nJ’espère que vous allez très bien.\n\nNous avons le plaisir de vous inviter à notre webinaire en langue française, qui se tiendra aujourd’hui à 13h.\n\nN’hésitez pas à le diffuser auprès de votre laboratoire. Ce contenu pourrait être particulièrement intéressant pour vous ainsi que pour votre prothésiste.\n\n🔹 Présentation de l’événement :\nhttps://www.rhein83.com/en/courses/webinaire-en-direct-mardi-14-avril-2026/\n\n🔹 Inscription :\nhttps://us02web.zoom.us/webinar/register/WN_pQYuAHSeR2uFUySzpLKt6g\n\nJe reste bien entendu à votre entière disposition pour toute question.\n\nBien cordialement,", "created_at": "2026-04-14T12:16:18.510456", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4035/download", "media_mime_type": "image/jpeg"}, {"id": 15524, "message_id": "bot_AC85580CB0CAF6451EDFED362ED5425E_7859", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour cette invitation et pour le partage du webinaire en français 😊 Je vais transmettre l’information à Dr Haitham et à l’équipe du Centre Dentaire Tanger Bay.\n\nSi vous avez d’autres annonces ou besoins, n’hésitez pas à nous en faire part. Bonne journée à vous !", "created_at": "2026-04-14T12:16:38.839589", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour cette invitation et pour le pa Merci beaucoup pour cette invitation et pour le partage du webinaire en français 😊 Je vais transmettre l’information à Dr Haitham et à l’équipe du Centre Dentaire Tanger Bay.
Si vous avez d’autres annonces ou besoins, n’hésitez pas à nous en faire part. Bonne journée à vous !...
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[{"id": 7033, "message_id": "3 [{"id": 7033, "message_id": "3EB023B3F545529597CF8B", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for a dental clinic. The main visual element is a large, cartoon-style anthropomorphized tooth with a smiling face, holding a notepad or calendar with a checkmark drawn in green, indicating confirmation. The tooth character gives a thumbs up gesture. In the blurred background, a dental clinic setting is visible, featuring a dental chair and clinical equipment with light blue and white tones. At the top of the image is the logo of Tanger Bay Dental Center, which depicts a stylized tooth outline above the words 'TANGER BAY DENTAL CENTER'. Overlaid blue banners contain white text in French stating, 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green checkmark, and 'CHEZ TANGER BAY DENTAL CENTER'. The scene is bright, clean, and meant to convey positivity and reassurance.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\n\nUser message context: Salut *El mehdaoui Saad*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 27 mars 2026*\r\n🕘 Heure : *18:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-26T15:08:31.303713", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1426/download", "media_mime_type": "image/jpeg"}, {"id": 15229, "message_id": "2ACD96B18D36C05F9D30", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، كي داير بيخير؟ الله يرحم ليك الوالدين بغيت نعرف غير داك واحد الدونتيفريس كان عطاه ليا هيثم ومشة ليا، ودبا راني بغيت نصيفط ليه وقلت نصيفط ليك نتا تعطيني السمية ديالو كان عطاه ليا، غتلقاه عندك فالأوردونونص تما موسى السي المداوي إذا كان ممكن.", "created_at": "2026-04-13T22:37:24.509321", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3923/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15230, "message_id": "A5571ABA6517B8452A855761206BFC40", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-13T22:37:28.993909", "media_url": null, "media_mime_type": null}, {"id": 15509, "message_id": "3EB02ED03B6B0543087A49", "sender": "bot", "message_type": "document", "content": "ordonnance_n257708_4780922.pdf", "created_at": "2026-04-14T12:03:10.343401", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4026/download", "media_mime_type": "application/pdf"}, {"id": 15511, "message_id": "A5CFA71FE5016C703495B97FB1AB1B76", "sender": "bot", "message_type": "voice", "content": "[Voice message] إليك كتابة ما ورد في التسجيل الصوتي بالدارجة المغربية:\n\n\"السلام عليكم سي سعد، لاباس عليك؟ مزيان؟ سعد، ها هوما ليزوردونونس (les ordonnances) لي كان عطاك الطبيب، وفيها كولشي.\"", "created_at": "2026-04-14T12:03:17.685374", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4027/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15525, "message_id": "2A8FB094C08E390C8C22", "sender": "user", "message_type": "text", "content": "🙏", "created_at": "2026-04-14T12:23:02.181524", "media_url": null, "media_mime_type": null}, {"id": 15526, "message_id": "bot_2A8FB094C08E390C8C22_3096", "sender": "bot", "message_type": "text", "content": "مرحبا سي سعد 😊 إذا محتاج شي مساعدة إضافية بخصوص les ordonnances أو شي حاجة أخرى، قول ليا شنو محتاج بالضبط ونعاونكوم إن شاء الله.", "created_at": "2026-04-14T12:23:27.413340", "media_url": null, "media_mime_type": null}]...
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مرحبا سي سعد 😊 إذا محتاج شي مساعدة إضافية بخصوص le مرحبا سي سعد 😊 إذا محتاج شي مساعدة إضافية بخصوص les ordonnances أو شي حاجة أخرى، قول ليا شنو محتاج بالضبط ونعاونكوم إن شاء الله....
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[{"id": 14694, "message_id": " [{"id": 14694, "message_id": "ACD4BB1DC6E3D438A12FE078D60AEB74", "sender": "user", "message_type": "text", "content": "In chae alah", "created_at": "2026-04-13T09:18:04.529661", "media_url": null, "media_mime_type": null}, {"id": 14788, "message_id": "AC40C41A8345A12C2BA7EE740AC95B69", "sender": "user", "message_type": "text", "content": "Had simana in chae alah radi nakhdam sba7", "created_at": "2026-04-13T11:37:26.365378", "media_url": null, "media_mime_type": null}, {"id": 14789, "message_id": "ACA3AD485B0142FBF68F8E9BCFD8EBB6", "sender": "user", "message_type": "text", "content": "Ila kant chi 7aja moura 2", "created_at": "2026-04-13T11:37:36.063433", "media_url": null, "media_mime_type": null}, {"id": 14790, "message_id": "ACE1998CD3D30C49426BDB3DF3D453E9", "sender": "user", "message_type": "text", "content": "3 hakak", "created_at": "2026-04-13T11:37:39.751152", "media_url": null, "media_mime_type": null}, {"id": 14791, "message_id": "A5C89644DED6F4761B6AC2A0E760C0B8", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic script:**\nوصافي أ أشرف، نشوفو شي غونديفو ف العشية إذن، ياك؟\n\n**Latin script:**\nW safi a Achraf, nchoufo chi rdv f l3chiya idan, yak?", "created_at": "2026-04-13T11:37:41.097373", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3792/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14792, "message_id": "A5F307DFC0CFD7DC28D2C1EA66D9E1DF", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي، واخا أشرف، أنا غانقولها للدكتور ونرد عليك.", "created_at": "2026-04-13T11:37:48.260419", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3793/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14793, "message_id": "AC260CE0B0A116949A4F5308D625D2F9", "sender": "user", "message_type": "text", "content": "Ayah", "created_at": "2026-04-13T11:37:49.141701", "media_url": null, "media_mime_type": null}, {"id": 14795, "message_id": "AC994B9CBA8A9B6A25BE19F186D40E3B", "sender": "user", "message_type": "text", "content": "Safi wakha lah yjazik bekher", "created_at": "2026-04-13T11:37:59.576375", "media_url": null, "media_mime_type": null}, {"id": 14822, "message_id": "A52186572449303FA3434E5AFF6422B9", "sender": "bot", "message_type": "text", "content": "Marhbaa", "created_at": "2026-04-13T12:17:10.134395", "media_url": null, "media_mime_type": null}, {"id": 15527, "message_id": "A5E51B058B574F50598F6B02EEA3E28A", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم أشرف، كي داير؟ لاباس عليك أشرف؟ نمشيو مع الستة ديال اليوم يا غدا يا بعدو، المهم قول ليا.\n\n**Latin Script:**\nSalam o alaykoum Achraf, ki dayer? Labas 3lik Achraf? Nemchiw m3a l-setta d lyouma ya ghedda ya be3dou, mohim goul liya.", "created_at": "2026-04-14T13:29:21.961861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4036/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15529, "message_id": "AC6F78844225B26EB0EAE7668257A443", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\n\"السلام، كيدايرة بيخير؟ الله يحفظك، الله يجازيك بخير. حتى لستة؟ لا بزاف، ستة والله إلا بزاف بالله. علاش تلاتة ما مناسباش؟ تلاتة للربعة ما مناسباش؟ وتا لستة عرفتي الضلام تما كيف كيكون، ونحط الموتور تما برا، عرفتي كيف غا... واش غايبقا ولا ما غايبقاش؟\"\n\n**Latin Script (Darija Chat):**\n\n\"السلام، kidayra bikhir? Allah yhafdak, Allah yjazik bikhir. Htta l-setta? La bzzaf, setta wallah ila bzzaf billah. 3lash tlata ma mnasbash? Tlata l-rab3a ma mnasbash? Wa ta l-setta 3rfti dlam tma kif kikoun, w n7tt l-moteur tma berra, 3rfti kif gha... wash ghaybqa wlla ma ghaybqash?\"\n\n**Context/Translation (for clarity):**\nThe speaker is greeting a woman and discussing a meeting time. He feels that 6:00 PM is too late because it gets dark, and he is worried about leaving his motorcycle outside, fearing it might get stolen. He suggests meeting between 3:00 PM and 4:00 PM instead.", "created_at": "2026-04-14T13:40:21.810544", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4038/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15530, "message_id": "bot_AC6F78844225B26EB0EAE7668257A443_6478", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح 😊\n\nبالنسبة للموعد، فهمت أنكم كتفضلو الوقت بين 3 و 4 العصر وماشي مع الستة حيت كيولي الضلام وكاين مشكل ديال الموتور برا.\n\nغادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم باش يشوفو واش ممكن يبرمجو الموعد فهاد الوقت اللي اقترحتيو إن شاء الله 🙏🏻\n\nوقتما حتاجيتيو شي حاجة أخرى، حنا رهن الاشارة.", "created_at": "2026-04-14T13:42:01.586142", "media_url": null, "media_mime_type": null}]...
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شكرا بارك الله فيك على التوضيح 😊
بالنسبة للموعد، شكرا بارك الله فيك على التوضيح 😊
بالنسبة للموعد، فهمت أنكم كتفضلو الوقت بين 3 و 4 العصر وماشي مع الستة حيت كيولي الضلام وكاين مشكل ديال الموتور برا.
غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم باش يشوفو واش ممكن يبرمجو الموعد فهاد الوقت اللي اقترحتيو إن شاء الله 🙏🏻
وقتما حتاجيتيو شي حاجة أخرى، حنا رهن الاشارة....
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[{"id": 9966, "message_id": "A [{"id": 9966, "message_id": "A527FD1A018D4EF4D6F4207734A725F3", "sender": "bot", "message_type": "video", "content": "sardolo hta had videos o khbeoohm endkom", "created_at": "2026-04-01T10:00:27.868579", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2349/download", "media_mime_type": "video/mp4"}, {"id": 9967, "message_id": "A596C04CC39C58D72F2BDB7577D75E93", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-04-01T10:00:28.310166", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2350/download", "media_mime_type": "video/mp4"}, {"id": 9968, "message_id": "A58B8EED830369C08F7B8A1443B0DAE8", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-04-01T10:00:28.345597", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2351/download", "media_mime_type": "video/mp4"}, {"id": 9970, "message_id": "3EB0C72D5B29F686C7E053", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*GHAMMARTI Safae*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mardi 07 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 7 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-01T10:01:59.918159", "media_url": null, "media_mime_type": null}, {"id": 14101, "message_id": "3AE0D52D29AB0454D61A", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-11T14:07:30.314226", "media_url": null, "media_mime_type": null}, {"id": 14102, "message_id": "3ABBE746006373AC9238", "sender": "user", "message_type": "text", "content": "Svp nqdar nbdel rdv nhar jum3a", "created_at": "2026-04-11T14:07:59.306814", "media_url": null, "media_mime_type": null}, {"id": 14103, "message_id": "A5F2875619468A95B45471E5655B832F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n\"السلام عليكم، كيف نتينا؟ لاباس؟ بخير؟ أنا جبرتيني خرجت من الكابيني، حتى لنهار الاثنين نشوف لأجندا ونرد عليك.\"\n\n**Transliteration:**\n\"Salamu alaykum, kif ntina? Labas? Bekheir? Ana jbartini khrajt men l-cabinet, hatta l-nhar letnin nchouf l'agenda w nred 3lik.\"", "created_at": "2026-04-11T14:18:28.207614", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3656/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14114, "message_id": "3A51609A8AE9A4277334", "sender": "user", "message_type": "text", "content": "Safe uakha inchallah", "created_at": "2026-04-11T14:42:26.908754", "media_url": null, "media_mime_type": null}, {"id": 15528, "message_id": "A585F8858140D8C198C514CCF0732F4F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام صفاء، كيدايرة مزيانة؟ بخير؟ الصحة لاباس؟ صفاء الجمعة عندي عامرة، زعما عندي غير هاد الساعة اللي خاوية هي الأربع، وكاين الخميس، بغيتي نعمل لك الخميس؟\n\n**Latin Script (Phonetic):**\n\"Salam Safaa, kidayra meziana? Bikhir? Seha labas? Safaa l'joumou'a endi amra, za'ma endi ghi had ssa'a li khawya hiya l'arba', w kayn l'khamis, bghiti na'mel lik l'khamis?\"\n\n**English Translation (for context):**\n\"Hello Safaa, how are you? Doing well? Fine? Is your health good? Safaa, Friday is full for me. I mean, the only hour I have free is Wednesday, and there is Thursday; do you want me to schedule you for Thursday?\"", "created_at": "2026-04-14T13:38:11.524861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4037/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15540, "message_id": "3A970503341AC7D2CD59", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic Script:**\nسلام، صافي أنا عندي هاد الخميس عامر، ولاربع عاود غنكون خدامة، ما ندركش، كنسالي حتى للخمسة، دونك خليه حتى لسيمانة أخرى إن شاء الله.\n\n**Latin Script (Darija/French):**\nSalam, safi ana 3endi had l'khemis 3amer, w l'arbe3 3awed an koun khaddama, ma ndrekkch, kansali tal l'khamsa, donc khelih tal simana khra inshallah.\n\n**Translation (for context):**\n*Hello, okay for me, this Thursday is full, and Wednesday I will be working again, I won't make it, I finish at five. So let's leave it until next week, God willing.*", "created_at": "2026-04-14T13:47:03.299954", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4041/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15542, "message_id": "A5A5794524E6D985121B696F6FDF99D0", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-14T13:47:41.104873", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4042/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15544, "message_id": "bot_3A970503341AC7D2CD59_7368", "sender": "bot", "message_type": "text", "content": "شكرا صفاء على التوضيح ديالك 😊 غادي نخليو الموعد حتى السيمانة الجاية إن شاء الله، والفريق غادي يتواصل معكوم باش ينسقو معكوم الوقت اللي يناسبكوم.\n\nوقت ما كنتي جاهزة أو بغيتِ تبدلي شي حاجة، مرحبا بيكوم دائما!", "created_at": "2026-04-14T13:48:19.262892", "media_url": null, "media_mime_type": null}]...
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شكرا صفاء على التوضيح ديالك 😊 غادي نخليو الموعد حت شكرا صفاء على التوضيح ديالك 😊 غادي نخليو الموعد حتى السيمانة الجاية إن شاء الله، والفريق غادي يتواصل معكوم باش ينسقو معكوم الوقت اللي يناسبكوم.
وقت ما كنتي جاهزة أو بغيتِ تبدلي شي حاجة، مرحبا بيكوم دائما!...
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[{"id": 9970, "message_id": "3 [{"id": 9970, "message_id": "3EB0C72D5B29F686C7E053", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*GHAMMARTI Safae*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mardi 07 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 7 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-01T10:01:59.918159", "media_url": null, "media_mime_type": null}, {"id": 14101, "message_id": "3AE0D52D29AB0454D61A", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-11T14:07:30.314226", "media_url": null, "media_mime_type": null}, {"id": 14102, "message_id": "3ABBE746006373AC9238", "sender": "user", "message_type": "text", "content": "Svp nqdar nbdel rdv nhar jum3a", "created_at": "2026-04-11T14:07:59.306814", "media_url": null, "media_mime_type": null}, {"id": 14103, "message_id": "A5F2875619468A95B45471E5655B832F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n\"السلام عليكم، كيف نتينا؟ لاباس؟ بخير؟ أنا جبرتيني خرجت من الكابيني، حتى لنهار الاثنين نشوف لأجندا ونرد عليك.\"\n\n**Transliteration:**\n\"Salamu alaykum, kif ntina? Labas? Bekheir? Ana jbartini khrajt men l-cabinet, hatta l-nhar letnin nchouf l'agenda w nred 3lik.\"", "created_at": "2026-04-11T14:18:28.207614", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3656/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14114, "message_id": "3A51609A8AE9A4277334", "sender": "user", "message_type": "text", "content": "Safe uakha inchallah", "created_at": "2026-04-11T14:42:26.908754", "media_url": null, "media_mime_type": null}, {"id": 15528, "message_id": "A585F8858140D8C198C514CCF0732F4F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام صفاء، كيدايرة مزيانة؟ بخير؟ الصحة لاباس؟ صفاء الجمعة عندي عامرة، زعما عندي غير هاد الساعة اللي خاوية هي الأربع، وكاين الخميس، بغيتي نعمل لك الخميس؟\n\n**Latin Script (Phonetic):**\n\"Salam Safaa, kidayra meziana? Bikhir? Seha labas? Safaa l'joumou'a endi amra, za'ma endi ghi had ssa'a li khawya hiya l'arba', w kayn l'khamis, bghiti na'mel lik l'khamis?\"\n\n**English Translation (for context):**\n\"Hello Safaa, how are you? Doing well? Fine? Is your health good? Safaa, Friday is full for me. I mean, the only hour I have free is Wednesday, and there is Thursday; do you want me to schedule you for Thursday?\"", "created_at": "2026-04-14T13:38:11.524861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4037/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15540, "message_id": "3A970503341AC7D2CD59", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic Script:**\nسلام، صافي أنا عندي هاد الخميس عامر، ولاربع عاود غنكون خدامة، ما ندركش، كنسالي حتى للخمسة، دونك خليه حتى لسيمانة أخرى إن شاء الله.\n\n**Latin Script (Darija/French):**\nSalam, safi ana 3endi had l'khemis 3amer, w l'arbe3 3awed an koun khaddama, ma ndrekkch, kansali tal l'khamsa, donc khelih tal simana khra inshallah.\n\n**Translation (for context):**\n*Hello, okay for me, this Thursday is full, and Wednesday I will be working again, I won't make it, I finish at five. So let's leave it until next week, God willing.*", "created_at": "2026-04-14T13:47:03.299954", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4041/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15542, "message_id": "A5A5794524E6D985121B696F6FDF99D0", "sender": "bot", "message_type": "voice", "content": "[Voice message] إليك النسخة المكتوبة من المقطع الصوتي باللهجة المغربية:\n\n**\"صافي هانا علمتك، سيمانة المجا، عشرين ف الشهر، نهار التنين مع التلاتة.\"**", "created_at": "2026-04-14T13:47:41.104873", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4042/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15544, "message_id": "bot_3A970503341AC7D2CD59_7368", "sender": "bot", "message_type": "text", "content": "شكرا صفاء على التوضيح ديالك 😊 غادي نخليو الموعد حتى السيمانة الجاية إن شاء الله، والفريق غادي يتواصل معكوم باش ينسقو معكوم الوقت اللي يناسبكوم.\n\nوقت ما كنتي جاهزة أو بغيتِ تبدلي شي حاجة، مرحبا بيكوم دائما!", "created_at": "2026-04-14T13:48:19.262892", "media_url": null, "media_mime_type": null}, {"id": 15545, "message_id": "3A59F7F5A79F942CDC8A", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of Moroccan Darija, French, and English:\n\n**Arabic Script (Darija):**\n\"شوف أنا عندي planning دالخدمة كيتبدل، shift كيتبدل، donc ما عرفتش نهار التنين شنو غيكون عندي، mais نقدر الجمعة نرد عليك، صافي حيت الجمعة كيخرج ليا planning، ونقول ليك واش غنكون disponible ولا لا، ونقول ليك زعما النهار اللي غيكون عندي فيه العشية خاوية باش تشبر ليا rdv.\"\n\n**Latin Script (Transliteration):**\n\"Choof ana 3endi planning dl khidma ki tbdl, shift ki tbdl, donc ma 3reftch nhar tnin chno ghay koun 3endi, mais n9dar jjamou3a nrd 3lik, safi 7it jjamou3a ki khraj li planning, o n9oul lik wach ghan koun disponible wlla la, o n9oul lik za3ma nhar li ghay koun 3endi fih l3chiya khawya bach tchbar li rdv.\"\n\n**Key terms used:**\n* **Planning / Shift:** English terms commonly used in work contexts.\n* **Donc / Mais / Disponible / RDV (Rendez-vous):** French terms integrated into the speech.\n* **Tnin / Jjamou3a:** Monday and Friday in Darija.", "created_at": "2026-04-14T13:48:21.691715", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4044/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15546, "message_id": "A5F26A8437F2FCD2EC85A9794492C95A", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-14T13:48:58.496432", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4045/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15548, "message_id": "bot_3A59F7F5A79F942CDC8A_5415", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح ديالك وعلى التواصل ديالكوم 😊\n\nما كاين حتى مشكل، فهمنا أن planning ديال الخدمة ديالكوم كيتبدل، وغادي نبقاو ننتظرو حتى الجمعة باش تعطينا الخبر النهائي على النهار اللي غادي تكونو متاحين فيه فالعشية.\n\nوقت ما خرج planning ديالكوم وعرفتي النهار اللي مناسبكوم، غير صيفط لينا هنا وغادي ننسقو معكوم باش نشبرو ليكوم rdv اللي يريحكوم إن شاء الله.\n\nحنا رهن الإشارة ديالكوم وقتما حتاجيتيو شي حاجة!", "created_at": "2026-04-14T13:49:23.617978", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على التوضيح ديالك وعلى التواصل ديالكوم 😊 شكرا بزاف على التوضيح ديالك وعلى التواصل ديالكوم 😊
ما كاين حتى مشكل، فهمنا أن planning ديال الخدمة ديالكوم كيتبدل، وغادي نبقاو ننتظرو حتى الجمعة باش تعطينا الخبر النهائي على النهار اللي غادي تكونو متاحين فيه فالعشية.
وقت ما خرج planning ديالكوم وعرفتي النهار اللي مناسبكوم، غير صيفط لينا هنا وغادي ننسقو معكوم باش نشبرو ليكوم rdv اللي يريحكوم إن شاء الله.
حنا رهن الإشارة ديالكوم وقتما حتاجيتيو شي حاجة!...
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[{"id": 13895, "message_id": " [{"id": 13895, "message_id": "3AD8BF9CA85882965F57", "sender": "user", "message_type": "voice", "content": "[Voice message] أنا دابا، كيما قلت ليكم، غنهود ربع ساعة. أنا دابا غنجي.", "created_at": "2026-04-11T09:38:57.993368", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3595/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13896, "message_id": "3AC1E394811ECE012EBD", "sender": "user", "message_type": "text", "content": "Musamaha u sfe", "created_at": "2026-04-11T09:39:13.897822", "media_url": null, "media_mime_type": null}, {"id": 13898, "message_id": "3A0CD4B0A02AB0DF90E2", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nحيت أصلا غير واقيلا غير غيسربي فهمتي، يعني ما غيديش ليا الوقت بزاف، غير شي ربع ساعة وندخل. واش تقدر دخلني زعما مع شي مريض أخر؟\n\n**Latin Script:**\nHait aslan ghir waqila ghir ghaysarbi fhamti, ya'ni ma ghaydich liya lwaqt bzaf, ghir chi rba' sa'a w ndkhol. Wash t9dr dkhlni za'ma m'a chi mrid akhor?\n\n**Translation (for context):**\n\"Because actually, he'll probably just be quick, you know? I mean, it won't take much of my time, just about a quarter of an hour and I'll go in. Can you maybe put me in with another patient?\"", "created_at": "2026-04-11T09:39:24.285209", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3596/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13899, "message_id": "A55C6FF35FCB37277B5E39FABE99FD8F", "sender": "bot", "message_type": "voice", "content": "[Voice message] لا آ قمر، ماشي ربع ساعة، وكون كانت ربع ساعة مكنتش نضغط عليك بحال هيدا. عندك ساعة د المكانة، فهمتي؟ عندك خدمة بزاف فالفم ديالك.", "created_at": "2026-04-11T09:40:24.142240", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3597/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13900, "message_id": "A59EEEAA637BDA52DA81C970DE62BAFB", "sender": "bot", "message_type": "voice", "content": "[Voice message] حي لا حول، ما تعطّلش أجي دابا.", "created_at": "2026-04-11T09:40:27.963268", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3598/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13901, "message_id": "3AB4CE65FE9553D4B6B6", "sender": "user", "message_type": "text", "content": "Ana sfe db anhbett", "created_at": "2026-04-11T09:40:48.404989", "media_url": null, "media_mime_type": null}, {"id": 13902, "message_id": "3AA680824B733CABD9CC", "sender": "user", "message_type": "text", "content": "15 minn", "created_at": "2026-04-11T09:40:54.154184", "media_url": null, "media_mime_type": null}, {"id": 13958, "message_id": "3EB022680AD8B84A7A0E43", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*DOUASS Kamar*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 18 avril 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 18 أبريل 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T10:51:34.861057", "media_url": null, "media_mime_type": null}, {"id": 15446, "message_id": "3EB0AC3C7DEFDC055AC195", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*DOUASS Kamar*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 02 mai 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 2 ماي 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-14T11:07:25.122297", "media_url": null, "media_mime_type": null}, {"id": 15447, "message_id": "A5D153448E8396273878F9F167061FF8", "sender": "bot", "message_type": "voice", "content": "[Voice message] بالتأكيد، إليك كتابة ما قيل في المقطع الصوتي بالدارجة المغربية:\n\n\"بالنسبة ليك نتا دابا غانعطيك، بالنسبة للحالة ديالك غانكتب لك دابا جوج سيمانات ولا تلاتة، يعني حتى لجوج فشهر خمسة.\"", "created_at": "2026-04-14T11:07:51.189542", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4009/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15561, "message_id": "3A0AE0BD9FB696819153", "sender": "user", "message_type": "text", "content": "Sfe", "created_at": "2026-04-14T14:00:05.383488", "media_url": null, "media_mime_type": null}, {"id": 15562, "message_id": "bot_3A0AE0BD9FB696819153_2906", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour 😊 Votre rendez-vous est bien noté. Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous prévenir. À bientôt chez Tanger Bay Dental Center إن شاء الله !", "created_at": "2026-04-14T14:01:35.410010", "media_url": null, "media_mime_type": null}]...
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Merci pour votre retour 😊 Votre rendez-vous est bi Merci pour votre retour 😊 Votre rendez-vous est bien noté. Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous prévenir. À bientôt chez Tanger Bay Dental Center إن شاء الله !...
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[{"id": 15563, "message_id": " [{"id": 15563, "message_id": "3AF50EE1EC1F4F99371F", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-04-14T14:03:11.663698", "media_url": null, "media_mime_type": null}, {"id": 15564, "message_id": "A5C16FE63732C9BB3280AE2E07E8DC40", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T14:03:15.498750", "media_url": null, "media_mime_type": null}, {"id": 15565, "message_id": "3AE9E7A131B384D26F4A", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral photo showing the right side teeth and gums of a person. A cheek retractor is used to provide a clear view. The image shows upper and lower teeth from canine to molar areas. Several teeth show discoloration, yellow staining, and brown plaque/calculus deposits primarily on lower premolars and molars. The alignment appears irregular, with noticeable malocclusion and crowding. The gum tissue on the upper arch, particularly over the canine and premolar region, appears visibly red and swollen, with a glossy texture that may indicate localized inflammation. The lower gingiva appears less inflamed but there is some plaque accumulation visible. No obvious crowns, fillings, bridges, or prosthetic restorations are identified. No text is visible in the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right canine and premolar\",\n \"observation\": \"Teeth present, yellow discoloration, visible plaque near the gumline and on biting surfaces.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right canine and premolars\",\n \"observation\": \"Teeth", "created_at": "2026-04-14T14:03:19.513652", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4047/download", "media_mime_type": "image/jpeg"}, {"id": 15566, "message_id": "3AD4CFCFDAB5FA967D96", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral view of the lower dental arch of an adult patient. A cheek retractor is in place, giving a clear view of the mandibular teeth from canine to molars on both left and right sides. The gingival tissues and some adjacent soft tissue structures are visible. The patient appears to be undergoing examination or treatment, as indicated by the presence of a gloved hand holding the retractor.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"Multiple occlusal surfaces have visible dark areas suggestive of restorations or carious lesions. At least one tooth has a silver-colored restoration (likely amalgam).\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Multiple occlusal surfaces display darkened areas and likely have amalgam restorations. Some occlusal wear and discoloration is observed.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_front\",\n \"observation\": \"Anterior teeth appear intact, with no obvious", "created_at": "2026-04-14T14:03:19.813450", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4048/download", "media_mime_type": "image/jpeg"}, {"id": 15567, "message_id": "3AC02BEBEC2B7F67D8A7", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photograph showing the anterior and posterior teeth with the mouth held open by a cheek retractor. The image is well-focused, and the teeth and gums are clearly visible from canine to canine and partially to premolars and first molars. The lips, facial skin, and part of the mustache are visible at the top of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central incisor at the upper left appears brighter and more opaque than adjacent teeth, possibly indicating a restoration or hypomineralization. Adjacent incisor has a slight difference in shade and opacity.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_upper\",\n \"observation\": \"Mild wear visible on incisal edges of central incisors. Slight incisal chipping at upper right lateral incisor.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Mild yellowish discoloration noted near the gum line of premolars and canines.\",\n \"", "created_at": "2026-04-14T14:03:20.077289", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4049/download", "media_mime_type": "image/jpeg"}, {"id": 15568, "message_id": "3A8D41DE8AABDC54B667", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is an intraoral photograph of the right side of an adult's mouth, showing both upper and lower teeth in occlusion. Teeth have varying shades of color, with some yellowish and brownish discoloration, mostly on the lower teeth. Minimal crowding is seen in the lower anterior region. The gum tissue appears generally pink but with some localized redness and a slightly shiny appearance. The last visible lower molar shows a large dark brown to black area, potentially indicative of caries or staining. Minimal plaque or calculus is visible on the cervical margins, more so on the lower teeth. There is some drool and bubbles in the vestibular fold. The lips and facial hair are visible, and a cheek retractor is in place. No obvious swelling, ulceration, or large soft tissue lesions seen.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Anterior and premolars appear intact with normal color, minimal stain. No large cavities visible.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"Posterior molar (likely", "created_at": "2026-04-14T14:03:20.485606", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4050/download", "media_mime_type": "image/jpeg"}, {"id": 15569, "message_id": "3AE5F0C82038C53A0181", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral photo showing the lower dental arch and occlusal surfaces of the posterior teeth. The tongue is retracted and cheek retractors are in use, providing a clear view of the lower molars, premolars, and some anterior teeth. Multiple teeth show dark areas, possibly indicating carious lesions, particularly on the occlusal surfaces of several molars and premolars. The gum tissue is partially visible and appears to be moist, with no obvious swelling or severe redness. Plaque and calculus buildup are not overtly visible, but there are some areas of discoloration.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left\",\n \"observation\": \"Molars and premolars exhibit multiple dark spots or fissures, suggestive of possible caries or staining. No apparent fractures or large restorations.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"Similar appearance with visible dark spots on occlusal surfaces; possible caries or deep staining.\",\n \"severity_signal\": \"moderate\"\n },\n {", "created_at": "2026-04-14T14:03:20.660022", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4051/download", "media_mime_type": "image/jpeg"}, {"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photo showing the upper and lower anterior and premolar teeth with lips retracted. The teeth are generally intact and well aligned, with visible natural coloration. The upper central incisors are more opaque, with the right central incisor showing a lighter shade compared to adjacent teeth. Slight incisal translucency and some white spots are visible on the lower anterior teeth. No visible large cavities or fractures. Gums appear pale pink and healthy, with no overt inflammation or swelling. Mild plaque accumulation or staining may be present near the gum line of lower teeth. The surrounding oral tissues, including the mucosa and labial frenum attachment, are partially visible and appear unremarkable.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"The upper central incisors are present, with the right central incisor exhibiting a lighter and more opaque appearance compared to the left. Both central incisors have visible reflective surfaces. Lateral incisors and canines present without obvious lesions.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (mixed with French and English):\n\n**Latin Script:**\n\"Mouhim hadou houma snanou, houwa déjà bgha inettoyer dak ssoussa li aandou f wahad ddrssa, ila kounti chouftiha, ou ydir nettoyage l snanou kamline. So, ila kan moumkin tgouli lya aafak le prix, ou l’opération chnou ghadi yddar lih, aafak ktbi lya message bach naatih ychouf, ou yvérifier tradiction... aala hssab lougha dyalou, ok?\"\n\n**Arabic Script:**\n\"المهم هادو هوما سنانو، هو ديجا بغا ينطوايي (nettoyer) ديك السوسة لي عندو فواحد الضرسة، إلا كنتي شفتيها، ويدير نيطواياج (nettoyage) لسنانو كاملين. سو (So)، إلا كان ممكن تقولي ليا عافاك le prix، والأوبيراسيون (l’opération) شنو غادي يدار ليه، عافاك كتبي ليا ميساج باش نعطيه يشوف، ويفيريفي (vérifier) traduction... على حساب اللغة ديالو، أوكي؟\"", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}]...
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شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.
بالنسبة للي طلبتي:
- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.
- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.
بالنسبة للثمن:
- nettoyage الأسنان كاملين عندنا بـ 400DH.
- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.
إذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.
أي سؤال آخر مرحبا بيكوم!...
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[{"id": 15564, "message_id": " [{"id": 15564, "message_id": "A5C16FE63732C9BB3280AE2E07E8DC40", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T14:03:15.498750", "media_url": null, "media_mime_type": null}, {"id": 15565, "message_id": "3AE9E7A131B384D26F4A", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a close-up intraoral photo of the left side of the mouth, showing several upper and lower teeth with a dental cheek retractor in place. Visible are the upper and lower anterior and premolar teeth, the gums (gingiva), part of the upper lip, and slight facial hair. The gum tissue in the upper left area appears visibly red and swollen, especially above the canines and premolars. Several of the teeth, particularly in the lower jaw and premolar area, show brownish or yellowish discoloration, possibly stains or deposits. Some teeth have irregular edges, and there is mild crowding.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left_premolars\",\n \"observation\": \"Moderate brown discoloration on biting surfaces, irregular positioning, some contact loss, possible calculus or decay.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_left_premolars\",\n \"observation\": \"Visible yellow-brown deposits at gum line, mild crowding, possible early caries or significant staining.\",\n \"severity_signal\": \"moderate\"", "created_at": "2026-04-14T14:03:19.513652", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4047/download", "media_mime_type": "image/jpeg"}, {"id": 15566, "message_id": "3AD4CFCFDAB5FA967D96", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": []\n },\n \"description\": \"The image shows the lower arch of a person's mouth, viewed from above with cheek retractors in place. The tongue is visible in the center, with all lower teeth in the arch observable, including molars, premolars, canines, and incisors. The gingival tissue surrounding the teeth appears mostly pink. Multiple molar teeth in both lower left and right quadrants display dark areas suggestive of carious lesions or old restorations. Some teeth have what appears to be amalgam or composite fillings. There is slight yellowish discoloration on several teeth. No obvious severe gum inflammation is visible. A gloved hand is holding the retractor at left corner.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Dark areas present on occlusal surfaces, suggestive of caries or old restorations with possible secondary staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"Similar dark patches on occlusal surfaces, some possibly existing restorations.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:19.813450", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4048/download", "media_mime_type": "image/jpeg"}, {"id": 15567, "message_id": "3AC02BEBEC2B7F67D8A7", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the anterior and lateral teeth of both the upper and lower dental arches. A cheek and lip retractor is used for clear visualization. The image captures the full width of the mouth, showing teeth, gums, and part of the lips and mustache.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central right and left incisors appear lighter in color than adjacent teeth, possibly indicating restorations. Incisal edge of right central incisor appears chipped or uneven.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mild yellowish discoloration visible, especially on the canines. Some mild incisal wear and slight crowding visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"General alignment is acceptable, mild tooth rotation or crowding observable towards the canine and premolar area. No major lesions or fractures visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T14:03:20.077289", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4049/download", "media_mime_type": "image/jpeg"}, {"id": 15568, "message_id": "3A8D41DE8AABDC54B667", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a clear intraoral clinical photo showing the left buccal view of a patient's mouth. The image displays the upper and lower left anterior and posterior teeth, as well as surrounding gingival tissues. The teeth appear mostly natural with some discoloration present. There is visible calculus or staining, especially around the cervical portion of the lower teeth. The gums appear generally healthy but with some mild redness and slight swelling interproximally. The most posterior visible lower molar shows notable yellow-brown discoloration and possible cavitation. Saliva and some air bubbles are present in the lower vestibule.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Anterior and premolar teeth present. Teeth show mild staining and slight crowding. Posterior first molar not clearly visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"All anterior and premolar teeth present and visible, with moderate yellow-brown staining/calcified deposits, especially on cervical margins. The most posterior molar visible (second molar) shows significant yellow-brown", "created_at": "2026-04-14T14:03:20.485606", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4050/download", "media_mime_type": "image/jpeg"}, {"id": 15569, "message_id": "3AE5F0C82038C53A0181", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photograph showing the lower dental arch, gums, and tongue. Cheek retractors are used to provide a clear view. All molars, premolars, canines, and incisors in the lower jaw appear visible. Several posterior teeth show dark discolorations or spots on the occlusal (chewing) surfaces, particularly on the first and second molars on both the left and right sides. The gingiva appears moist and pink, and there are no apparent ulcerations or large swellings. Saliva is present. No obvious large restorations, crowns, or orthodontic appliances are present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left molars and premolars\",\n \"observation\": \"Several teeth with dark spots or stains on occlusal surfaces. Appearance suggests possible carious lesions or deep staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right molars and premolars\",\n \"observation\": \"Dark discolorations and spots on the chewing surfaces; more extensive on first and second molars.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:20.660022", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4051/download", "media_mime_type": "image/jpeg"}, {"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral photo of an adult's mouth with a cheek retractor in place. The upper and lower anterior teeth as well as premolars are visible. The subject has a mustache, and the focus is primarily on the relationship of the teeth. The gums appear mostly healthy with light pink coloration but with some areas that may appear slightly red. The teeth overall are relatively well aligned, but there are noticeable color differences with the upper left and right central incisors appearing lighter/whiter and slightly more opaque compared to adjacent teeth. Slight crowding is present in the lower anterior teeth. Mild staining or discoloration is visible on the lower teeth towards the gum line. No large carious lesions or gross fractures are apparent. No obvious restorations, crowns, or braces are visible. No visible soft tissue swelling, ulcerations, or abnormal growths are seen. Posterior teeth and oral tissues in the back are not clearly visible. There is no visible pus, heavy plaque, or calculus. No text, labels, or identifying marks are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\":", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n\"مهم هادو هما سنانو، هو ديجا بغا ينطوايي ديك السوسة لي عندو فواحد الدرسة إلا كنتي شفتيها، ويدير نطواياج لسنانو كاملين. سو إلا كان ممكن تقولي عافاك لبري والأوبيراسيون شنو غايدارلو، عافاك كتبيلي ميساج باش نعطيه يشوف ويفيريفي طرادكسيون على حساب اللغة ديالو، أوكي؟\"\n\n**Transliteration (Latin script):**\n\"Mouhim hado houma snano, houwa deja bgha inettoyage* dik soussa li endo f wahed derssa ila kenti cheftiha, ou idir nettoyage l snano kamlin. So ila kan momkin tgolli afak le prix ou l'opération chno gha iddarlo, afak ktebli message bach n-atih ichouf ou i-verifie les traductions ela hseb la langue dyalo, ok?\"\n\n*\\*Note: The speaker uses a mix of Darija and French (Code-switching).*", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}, {"id": 15578, "message_id": "3A34999A017B30238F3D", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mandibular anterior teeth visible, no obvious pathology detected.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw\",\n \"observation\": \"All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_jaw\",\n \"observation\": \"All", "created_at": "2026-04-14T14:12:27.231819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4055/download", "media_mime_type": "image/jpeg"}, {"id": 15579, "message_id": "3AE28442DA133614B849", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a panoramic dental X-ray (orthopantomogram) showing a full view of both the upper (maxillary) and lower (mandibular) jaws, including all teeth, portions of the surrounding alveolar bone, and sinus outlines. The roots and crowns of the teeth are clearly visible. Both third molars (wisdom teeth) are present and appear to be impacted horizontally in the lower jaw. There are visible dental restorations (fillings) in the right upper molar region. All other teeth appear relatively well aligned. The bone crests are generally smooth and continuous, but there are differences in radiodensity in some areas. No large dark (radiolucent) lesions are readily observed. There is a scale on the right margin.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left (mandibular left third molar, tooth #38)\",\n \"observation\": \"impacted; tooth is oriented horizontally, root development appears complete, in close proximity to the mandibular canal\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_right (mandibular", "created_at": "2026-04-14T14:12:27.608446", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4056/download", "media_mime_type": "image/jpeg"}, {"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.
بالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.
بالنسبة للأثمنة:
- Nettoyage الأسنان كاملين: 400DH
- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان
- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة
إلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.
أي سؤال آخر مرحبا بيكوم!...
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[{"id": 15566, "message_id": " [{"id": 15566, "message_id": "3AD4CFCFDAB5FA967D96", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": []\n },\n \"description\": \"The image shows the lower arch of a person's mouth, viewed from above with cheek retractors in place. The tongue is visible in the center, with all lower teeth in the arch observable, including molars, premolars, canines, and incisors. The gingival tissue surrounding the teeth appears mostly pink. Multiple molar teeth in both lower left and right quadrants display dark areas suggestive of carious lesions or old restorations. Some teeth have what appears to be amalgam or composite fillings. There is slight yellowish discoloration on several teeth. No obvious severe gum inflammation is visible. A gloved hand is holding the retractor at left corner.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Dark areas present on occlusal surfaces, suggestive of caries or old restorations with possible secondary staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"Similar dark patches on occlusal surfaces, some possibly existing restorations.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:19.813450", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4048/download", "media_mime_type": "image/jpeg"}, {"id": 15567, "message_id": "3AC02BEBEC2B7F67D8A7", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the anterior and lateral teeth of both the upper and lower dental arches. A cheek and lip retractor is used for clear visualization. The image captures the full width of the mouth, showing teeth, gums, and part of the lips and mustache.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central right and left incisors appear lighter in color than adjacent teeth, possibly indicating restorations. Incisal edge of right central incisor appears chipped or uneven.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mild yellowish discoloration visible, especially on the canines. Some mild incisal wear and slight crowding visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"General alignment is acceptable, mild tooth rotation or crowding observable towards the canine and premolar area. No major lesions or fractures visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T14:03:20.077289", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4049/download", "media_mime_type": "image/jpeg"}, {"id": 15568, "message_id": "3A8D41DE8AABDC54B667", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a clear intraoral clinical photo showing the left buccal view of a patient's mouth. The image displays the upper and lower left anterior and posterior teeth, as well as surrounding gingival tissues. The teeth appear mostly natural with some discoloration present. There is visible calculus or staining, especially around the cervical portion of the lower teeth. The gums appear generally healthy but with some mild redness and slight swelling interproximally. The most posterior visible lower molar shows notable yellow-brown discoloration and possible cavitation. Saliva and some air bubbles are present in the lower vestibule.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Anterior and premolar teeth present. Teeth show mild staining and slight crowding. Posterior first molar not clearly visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"All anterior and premolar teeth present and visible, with moderate yellow-brown staining/calcified deposits, especially on cervical margins. The most posterior molar visible (second molar) shows significant yellow-brown", "created_at": "2026-04-14T14:03:20.485606", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4050/download", "media_mime_type": "image/jpeg"}, {"id": 15569, "message_id": "3AE5F0C82038C53A0181", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photograph showing the lower dental arch, gums, and tongue. Cheek retractors are used to provide a clear view. All molars, premolars, canines, and incisors in the lower jaw appear visible. Several posterior teeth show dark discolorations or spots on the occlusal (chewing) surfaces, particularly on the first and second molars on both the left and right sides. The gingiva appears moist and pink, and there are no apparent ulcerations or large swellings. Saliva is present. No obvious large restorations, crowns, or orthodontic appliances are present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left molars and premolars\",\n \"observation\": \"Several teeth with dark spots or stains on occlusal surfaces. Appearance suggests possible carious lesions or deep staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right molars and premolars\",\n \"observation\": \"Dark discolorations and spots on the chewing surfaces; more extensive on first and second molars.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:20.660022", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4051/download", "media_mime_type": "image/jpeg"}, {"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral photo of an adult's mouth with a cheek retractor in place. The upper and lower anterior teeth as well as premolars are visible. The subject has a mustache, and the focus is primarily on the relationship of the teeth. The gums appear mostly healthy with light pink coloration but with some areas that may appear slightly red. The teeth overall are relatively well aligned, but there are noticeable color differences with the upper left and right central incisors appearing lighter/whiter and slightly more opaque compared to adjacent teeth. Slight crowding is present in the lower anterior teeth. Mild staining or discoloration is visible on the lower teeth towards the gum line. No large carious lesions or gross fractures are apparent. No obvious restorations, crowns, or braces are visible. No visible soft tissue swelling, ulcerations, or abnormal growths are seen. Posterior teeth and oral tissues in the back are not clearly visible. There is no visible pus, heavy plaque, or calculus. No text, labels, or identifying marks are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\":", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n\"مهم هادو هما سنانو، هو ديجا بغا ينطوايي ديك السوسة لي عندو فواحد الدرسة إلا كنتي شفتيها، ويدير نطواياج لسنانو كاملين. سو إلا كان ممكن تقولي عافاك لبري والأوبيراسيون شنو غايدارلو، عافاك كتبيلي ميساج باش نعطيه يشوف ويفيريفي طرادكسيون على حساب اللغة ديالو، أوكي؟\"\n\n**Transliteration (Latin script):**\n\"Mouhim hado houma snano, houwa deja bgha inettoyage* dik soussa li endo f wahed derssa ila kenti cheftiha, ou idir nettoyage l snano kamlin. So ila kan momkin tgolli afak le prix ou l'opération chno gha iddarlo, afak ktebli message bach n-atih ichouf ou i-verifie les traductions ela hseb la langue dyalo, ok?\"\n\n*\\*Note: The speaker uses a mix of Darija and French (Code-switching).*", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}, {"id": 15578, "message_id": "3A34999A017B30238F3D", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mandibular anterior teeth visible, no obvious pathology detected.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw\",\n \"observation\": \"All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_jaw\",\n \"observation\": \"All", "created_at": "2026-04-14T14:12:27.231819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4055/download", "media_mime_type": "image/jpeg"}, {"id": 15579, "message_id": "3AE28442DA133614B849", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a panoramic dental X-ray (orthopantomogram) showing a full view of both the upper (maxillary) and lower (mandibular) jaws, including all teeth, portions of the surrounding alveolar bone, and sinus outlines. The roots and crowns of the teeth are clearly visible. Both third molars (wisdom teeth) are present and appear to be impacted horizontally in the lower jaw. There are visible dental restorations (fillings) in the right upper molar region. All other teeth appear relatively well aligned. The bone crests are generally smooth and continuous, but there are differences in radiodensity in some areas. No large dark (radiolucent) lesions are readily observed. There is a scale on the right margin.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left (mandibular left third molar, tooth #38)\",\n \"observation\": \"impacted; tooth is oriented horizontally, root development appears complete, in close proximity to the mandibular canal\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_right (mandibular", "created_at": "2026-04-14T14:12:27.608446", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4056/download", "media_mime_type": "image/jpeg"}, {"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}, {"id": 15582, "message_id": "3A1DFB26D8A4E78927A3", "sender": "user", "message_type": "text", "content": "Ok Jeudi inchlah", "created_at": "2026-04-14T14:13:27.794608", "media_url": null, "media_mime_type": null}, {"id": 15583, "message_id": "bot_3A1DFB26D8A4E78927A3_131", "sender": "bot", "message_type": "text", "content": "واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.\n\nكتقدري تكتبيه ليا هنا؟", "created_at": "2026-04-14T14:13:46.452243", "media_url": null, "media_mime_type": null}]...
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واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شا واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.
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[{"id": 15568, "message_id": " [{"id": 15568, "message_id": "3A8D41DE8AABDC54B667", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a clear intraoral clinical photo showing the left buccal view of a patient's mouth. The image displays the upper and lower left anterior and posterior teeth, as well as surrounding gingival tissues. The teeth appear mostly natural with some discoloration present. There is visible calculus or staining, especially around the cervical portion of the lower teeth. The gums appear generally healthy but with some mild redness and slight swelling interproximally. The most posterior visible lower molar shows notable yellow-brown discoloration and possible cavitation. Saliva and some air bubbles are present in the lower vestibule.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Anterior and premolar teeth present. Teeth show mild staining and slight crowding. Posterior first molar not clearly visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"All anterior and premolar teeth present and visible, with moderate yellow-brown staining/calcified deposits, especially on cervical margins. The most posterior molar visible (second molar) shows significant yellow-brown", "created_at": "2026-04-14T14:03:20.485606", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4050/download", "media_mime_type": "image/jpeg"}, {"id": 15569, "message_id": "3AE5F0C82038C53A0181", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photograph showing the lower dental arch, gums, and tongue. Cheek retractors are used to provide a clear view. All molars, premolars, canines, and incisors in the lower jaw appear visible. Several posterior teeth show dark discolorations or spots on the occlusal (chewing) surfaces, particularly on the first and second molars on both the left and right sides. The gingiva appears moist and pink, and there are no apparent ulcerations or large swellings. Saliva is present. No obvious large restorations, crowns, or orthodontic appliances are present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left molars and premolars\",\n \"observation\": \"Several teeth with dark spots or stains on occlusal surfaces. Appearance suggests possible carious lesions or deep staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right molars and premolars\",\n \"observation\": \"Dark discolorations and spots on the chewing surfaces; more extensive on first and second molars.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:20.660022", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4051/download", "media_mime_type": "image/jpeg"}, {"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral photo of an adult's mouth with a cheek retractor in place. The upper and lower anterior teeth as well as premolars are visible. The subject has a mustache, and the focus is primarily on the relationship of the teeth. The gums appear mostly healthy with light pink coloration but with some areas that may appear slightly red. The teeth overall are relatively well aligned, but there are noticeable color differences with the upper left and right central incisors appearing lighter/whiter and slightly more opaque compared to adjacent teeth. Slight crowding is present in the lower anterior teeth. Mild staining or discoloration is visible on the lower teeth towards the gum line. No large carious lesions or gross fractures are apparent. No obvious restorations, crowns, or braces are visible. No visible soft tissue swelling, ulcerations, or abnormal growths are seen. Posterior teeth and oral tissues in the back are not clearly visible. There is no visible pus, heavy plaque, or calculus. No text, labels, or identifying marks are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\":", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n\"مهم هادو هما سنانو، هو ديجا بغا ينطوايي ديك السوسة لي عندو فواحد الدرسة إلا كنتي شفتيها، ويدير نطواياج لسنانو كاملين. سو إلا كان ممكن تقولي عافاك لبري والأوبيراسيون شنو غايدارلو، عافاك كتبيلي ميساج باش نعطيه يشوف ويفيريفي طرادكسيون على حساب اللغة ديالو، أوكي؟\"\n\n**Transliteration (Latin script):**\n\"Mouhim hado houma snano, houwa deja bgha inettoyage* dik soussa li endo f wahed derssa ila kenti cheftiha, ou idir nettoyage l snano kamlin. So ila kan momkin tgolli afak le prix ou l'opération chno gha iddarlo, afak ktebli message bach n-atih ichouf ou i-verifie les traductions ela hseb la langue dyalo, ok?\"\n\n*\\*Note: The speaker uses a mix of Darija and French (Code-switching).*", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}, {"id": 15578, "message_id": "3A34999A017B30238F3D", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mandibular anterior teeth visible, no obvious pathology detected.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw\",\n \"observation\": \"All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_jaw\",\n \"observation\": \"All", "created_at": "2026-04-14T14:12:27.231819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4055/download", "media_mime_type": "image/jpeg"}, {"id": 15579, "message_id": "3AE28442DA133614B849", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality panoramic dental X-ray showing the maxilla (upper jaw) and mandible (lower jaw) in full. All tooth positions from left to right are visualized, including third molars (wisdom teeth) in all four quadrants. The bony outlines of the jaws, maxillary sinuses, and nasal cavity are visible. Root and crown morphology for the majority of teeth is clearly defined. No major artifacts or obstructions are present. Scale is shown on the right side.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, appears to be partially developed.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, partially erupted.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_right_third_molar\",\n \"observation\": \"Tooth is present,", "created_at": "2026-04-14T14:12:27.608446", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4056/download", "media_mime_type": "image/jpeg"}, {"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}, {"id": 15582, "message_id": "3A1DFB26D8A4E78927A3", "sender": "user", "message_type": "text", "content": "Ok Jeudi inchlah", "created_at": "2026-04-14T14:13:27.794608", "media_url": null, "media_mime_type": null}, {"id": 15583, "message_id": "bot_3A1DFB26D8A4E78927A3_131", "sender": "bot", "message_type": "text", "content": "واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.\n\nكتقدري تكتبيه ليا هنا؟", "created_at": "2026-04-14T14:13:46.452243", "media_url": null, "media_mime_type": null}, {"id": 15584, "message_id": "3AA8C30A2B5B6EC958C1", "sender": "user", "message_type": "text", "content": "Wach tbib kayhdar English", "created_at": "2026-04-14T14:14:05.402977", "media_url": null, "media_mime_type": null}, {"id": 15586, "message_id": "bot_3AA8C30A2B5B6EC958C1_3334", "sender": "bot", "message_type": "text", "content": "نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 إذا كان الشخص اللي غادي يجي كيرتاح أكثر بالإنجليزية، ماكين حتى مشكل. واش بغيتو نأكد ليكوم الموعد نهار الخميس؟", "created_at": "2026-04-14T14:14:18.714924", "media_url": null, "media_mime_type": null}]...
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نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 إذا كان الشخص اللي غادي يجي كيرتاح أكثر بالإنجليزية، ماكين حتى مشكل. واش بغيتو نأكد ليكوم الموعد نهار الخميس؟...
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[{"id": 15570, "message_id": " [{"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral photo of an adult's mouth with a cheek retractor in place. The upper and lower anterior teeth as well as premolars are visible. The subject has a mustache, and the focus is primarily on the relationship of the teeth. The gums appear mostly healthy with light pink coloration but with some areas that may appear slightly red. The teeth overall are relatively well aligned, but there are noticeable color differences with the upper left and right central incisors appearing lighter/whiter and slightly more opaque compared to adjacent teeth. Slight crowding is present in the lower anterior teeth. Mild staining or discoloration is visible on the lower teeth towards the gum line. No large carious lesions or gross fractures are apparent. No obvious restorations, crowns, or braces are visible. No visible soft tissue swelling, ulcerations, or abnormal growths are seen. Posterior teeth and oral tissues in the back are not clearly visible. There is no visible pus, heavy plaque, or calculus. No text, labels, or identifying marks are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\":", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n\"مهم هادو هما سنانو، هو ديجا بغا ينطوايي ديك السوسة لي عندو فواحد الدرسة إلا كنتي شفتيها، ويدير نطواياج لسنانو كاملين. سو إلا كان ممكن تقولي عافاك لبري والأوبيراسيون شنو غايدارلو، عافاك كتبيلي ميساج باش نعطيه يشوف ويفيريفي طرادكسيون على حساب اللغة ديالو، أوكي؟\"\n\n**Transliteration (Latin script):**\n\"Mouhim hado houma snano, houwa deja bgha inettoyage* dik soussa li endo f wahed derssa ila kenti cheftiha, ou idir nettoyage l snano kamlin. So ila kan momkin tgolli afak le prix ou l'opération chno gha iddarlo, afak ktebli message bach n-atih ichouf ou i-verifie les traductions ela hseb la langue dyalo, ok?\"\n\n*\\*Note: The speaker uses a mix of Darija and French (Code-switching).*", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}, {"id": 15578, "message_id": "3A34999A017B30238F3D", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mandibular anterior teeth visible, no obvious pathology detected.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw\",\n \"observation\": \"All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_jaw\",\n \"observation\": \"All", "created_at": "2026-04-14T14:12:27.231819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4055/download", "media_mime_type": "image/jpeg"}, {"id": 15579, "message_id": "3AE28442DA133614B849", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality panoramic dental X-ray showing the maxilla (upper jaw) and mandible (lower jaw) in full. All tooth positions from left to right are visualized, including third molars (wisdom teeth) in all four quadrants. The bony outlines of the jaws, maxillary sinuses, and nasal cavity are visible. Root and crown morphology for the majority of teeth is clearly defined. No major artifacts or obstructions are present. Scale is shown on the right side.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, appears to be partially developed.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, partially erupted.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_right_third_molar\",\n \"observation\": \"Tooth is present,", "created_at": "2026-04-14T14:12:27.608446", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4056/download", "media_mime_type": "image/jpeg"}, {"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}, {"id": 15582, "message_id": "3A1DFB26D8A4E78927A3", "sender": "user", "message_type": "text", "content": "Ok Jeudi inchlah", "created_at": "2026-04-14T14:13:27.794608", "media_url": null, "media_mime_type": null}, {"id": 15583, "message_id": "bot_3A1DFB26D8A4E78927A3_131", "sender": "bot", "message_type": "text", "content": "واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.\n\nكتقدري تكتبيه ليا هنا؟", "created_at": "2026-04-14T14:13:46.452243", "media_url": null, "media_mime_type": null}, {"id": 15584, "message_id": "3AA8C30A2B5B6EC958C1", "sender": "user", "message_type": "text", "content": "Wach tbib kayhdar English", "created_at": "2026-04-14T14:14:05.402977", "media_url": null, "media_mime_type": null}, {"id": 15586, "message_id": "bot_3AA8C30A2B5B6EC958C1_3334", "sender": "bot", "message_type": "text", "content": "نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 إذا كان الشخص اللي غادي يجي كيرتاح أكثر بالإنجليزية، ماكين حتى مشكل. واش بغيتو نأكد ليكوم الموعد نهار الخميس؟", "created_at": "2026-04-14T14:14:18.714924", "media_url": null, "media_mime_type": null}, {"id": 15587, "message_id": "3ABC05DC49128BBCEB44", "sender": "user", "message_type": "text", "content": "For the prices:\n\n- Complete Dental Nettoyage: 400DH\n\n- Plombage treatment: The price is to be determined by the depth and number of teeth\n\n- Extraction dent de sagesse: The price is determined according to difficulty and proximity to the nerve, often between 1200DH and 2000DH for the tooth, but especially direct inspection\n\nUnless you want to inform the medical team to contact you and give you all the details or confirm an appointment, I will give me the full name of the person in need of treatment, and I want to deliver everything to them.", "created_at": "2026-04-14T14:14:55.982071", "media_url": null, "media_mime_type": null}, {"id": 15588, "message_id": "bot_3ABC05DC49128BBCEB44_8586", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message clair. Voici le résumé :\n\n- Nettoyage complet des dents : 400DH\n- Plombage : le tarif dépend de la profondeur et du nombre de dents à traiter, à déterminer après examen.\n- Extraction de dent de sagesse : le prix dépend de la difficulté et de la proximité du nerf, généralement entre 1200DH et 2000DH, mais il faut un examen direct pour confirmer.\n\nSi vous souhaitez que l’équipe médicale vous contacte pour tous les détails ou pour confirmer un rendez-vous, il suffit de me donner le nom complet de la personne concernée et je transmets tout au cabinet.\n\nSouhaitez-vous fixer un rendez-vous ou être rappelé(e) ?", "created_at": "2026-04-14T14:15:13.332849", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message clair. Voici le Merci beaucoup pour votre message clair. Voici le résumé :
- Nettoyage complet des dents : 400DH
- Plombage : le tarif dépend de la profondeur et du nombre de dents à traiter, à déterminer après examen.
- Extraction de dent de sagesse : le prix dépend de la difficulté et de la proximité du nerf, généralement entre 1200DH et 2000DH, mais il faut un examen direct pour confirmer.
Si vous souhaitez que l’équipe médicale vous contacte pour tous les détails ou pour confirmer un rendez-vous, il suffit de me donner le nom complet de la personne concernée et je transmets tout au cabinet.
Souhaitez-vous fixer un rendez-vous ou être rappelé(e) ?...
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[{"id": 15578, "message_id": " [{"id": 15578, "message_id": "3A34999A017B30238F3D", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mandibular anterior teeth visible, no obvious pathology detected.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw\",\n \"observation\": \"All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_jaw\",\n \"observation\": \"All", "created_at": "2026-04-14T14:12:27.231819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4055/download", "media_mime_type": "image/jpeg"}, {"id": 15579, "message_id": "3AE28442DA133614B849", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality panoramic dental X-ray showing the maxilla (upper jaw) and mandible (lower jaw) in full. All tooth positions from left to right are visualized, including third molars (wisdom teeth) in all four quadrants. The bony outlines of the jaws, maxillary sinuses, and nasal cavity are visible. Root and crown morphology for the majority of teeth is clearly defined. No major artifacts or obstructions are present. Scale is shown on the right side.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, appears to be partially developed.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, partially erupted.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_right_third_molar\",\n \"observation\": \"Tooth is present,", "created_at": "2026-04-14T14:12:27.608446", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4056/download", "media_mime_type": "image/jpeg"}, {"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}, {"id": 15582, "message_id": "3A1DFB26D8A4E78927A3", "sender": "user", "message_type": "text", "content": "Ok Jeudi inchlah", "created_at": "2026-04-14T14:13:27.794608", "media_url": null, "media_mime_type": null}, {"id": 15583, "message_id": "bot_3A1DFB26D8A4E78927A3_131", "sender": "bot", "message_type": "text", "content": "واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.\n\nكتقدري تكتبيه ليا هنا؟", "created_at": "2026-04-14T14:13:46.452243", "media_url": null, "media_mime_type": null}, {"id": 15584, "message_id": "3AA8C30A2B5B6EC958C1", "sender": "user", "message_type": "text", "content": "Wach tbib kayhdar English", "created_at": "2026-04-14T14:14:05.402977", "media_url": null, "media_mime_type": null}, {"id": 15586, "message_id": "bot_3AA8C30A2B5B6EC958C1_3334", "sender": "bot", "message_type": "text", "content": "نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 إذا كان الشخص اللي غادي يجي كيرتاح أكثر بالإنجليزية، ماكين حتى مشكل. واش بغيتو نأكد ليكوم الموعد نهار الخميس؟", "created_at": "2026-04-14T14:14:18.714924", "media_url": null, "media_mime_type": null}, {"id": 15587, "message_id": "3ABC05DC49128BBCEB44", "sender": "user", "message_type": "text", "content": "For the prices:\n\n- Complete Dental Nettoyage: 400DH\n\n- Plombage treatment: The price is to be determined by the depth and number of teeth\n\n- Extraction dent de sagesse: The price is determined according to difficulty and proximity to the nerve, often between 1200DH and 2000DH for the tooth, but especially direct inspection\n\nUnless you want to inform the medical team to contact you and give you all the details or confirm an appointment, I will give me the full name of the person in need of treatment, and I want to deliver everything to them.", "created_at": "2026-04-14T14:14:55.982071", "media_url": null, "media_mime_type": null}, {"id": 15588, "message_id": "bot_3ABC05DC49128BBCEB44_8586", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message clair. Voici le résumé :\n\n- Nettoyage complet des dents : 400DH\n- Plombage : le tarif dépend de la profondeur et du nombre de dents à traiter, à déterminer après examen.\n- Extraction de dent de sagesse : le prix dépend de la difficulté et de la proximité du nerf, généralement entre 1200DH et 2000DH, mais il faut un examen direct pour confirmer.\n\nSi vous souhaitez que l’équipe médicale vous contacte pour tous les détails ou pour confirmer un rendez-vous, il suffit de me donner le nom complet de la personne concernée et je transmets tout au cabinet.\n\nSouhaitez-vous fixer un rendez-vous ou être rappelé(e) ?", "created_at": "2026-04-14T14:15:13.332849", "media_url": null, "media_mime_type": null}, {"id": 15589, "message_id": "3AE0F2A122F6FA7CCCE2", "sender": "user", "message_type": "text", "content": "<reply_to>Ok Jeudi inchlah</reply_to> Jeudi m3a 3:00 inchlah", "created_at": "2026-04-14T14:15:56.997552", "media_url": null, "media_mime_type": null}, {"id": 15590, "message_id": "3A6DC69CAF1873BAAE97", "sender": "user", "message_type": "text", "content": "Sf", "created_at": "2026-04-14T14:15:59.496670", "media_url": null, "media_mime_type": null}, {"id": 15591, "message_id": "bot_3A6DC69CAF1873BAAE97_5778", "sender": "bot", "message_type": "text", "content": "Merci ! Pour bien transmettre la demande à l’équipe, pouvez-vous me donner le nom complet de la personne qui viendra jeudi à 15h00 ?", "created_at": "2026-04-14T14:16:12.705729", "media_url": null, "media_mime_type": null}]...
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Merci ! Pour bien transmettre la demande à l’équip Merci ! Pour bien transmettre la demande à l’équipe, pouvez-vous me donner le nom complet de la personne qui viendra jeudi à 15h00 ?...
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[{"id": 15580, "message_id": " [{"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}, {"id": 15582, "message_id": "3A1DFB26D8A4E78927A3", "sender": "user", "message_type": "text", "content": "Ok Jeudi inchlah", "created_at": "2026-04-14T14:13:27.794608", "media_url": null, "media_mime_type": null}, {"id": 15583, "message_id": "bot_3A1DFB26D8A4E78927A3_131", "sender": "bot", "message_type": "text", "content": "واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.\n\nكتقدري تكتبيه ليا هنا؟", "created_at": "2026-04-14T14:13:46.452243", "media_url": null, "media_mime_type": null}, {"id": 15584, "message_id": "3AA8C30A2B5B6EC958C1", "sender": "user", "message_type": "text", "content": "Wach tbib kayhdar English", "created_at": "2026-04-14T14:14:05.402977", "media_url": null, "media_mime_type": null}, {"id": 15586, "message_id": "bot_3AA8C30A2B5B6EC958C1_3334", "sender": "bot", "message_type": "text", "content": "نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 إذا كان الشخص اللي غادي يجي كيرتاح أكثر بالإنجليزية، ماكين حتى مشكل. واش بغيتو نأكد ليكوم الموعد نهار الخميس؟", "created_at": "2026-04-14T14:14:18.714924", "media_url": null, "media_mime_type": null}, {"id": 15587, "message_id": "3ABC05DC49128BBCEB44", "sender": "user", "message_type": "text", "content": "For the prices:\n\n- Complete Dental Nettoyage: 400DH\n\n- Plombage treatment: The price is to be determined by the depth and number of teeth\n\n- Extraction dent de sagesse: The price is determined according to difficulty and proximity to the nerve, often between 1200DH and 2000DH for the tooth, but especially direct inspection\n\nUnless you want to inform the medical team to contact you and give you all the details or confirm an appointment, I will give me the full name of the person in need of treatment, and I want to deliver everything to them.", "created_at": "2026-04-14T14:14:55.982071", "media_url": null, "media_mime_type": null}, {"id": 15588, "message_id": "bot_3ABC05DC49128BBCEB44_8586", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message clair. Voici le résumé :\n\n- Nettoyage complet des dents : 400DH\n- Plombage : le tarif dépend de la profondeur et du nombre de dents à traiter, à déterminer après examen.\n- Extraction de dent de sagesse : le prix dépend de la difficulté et de la proximité du nerf, généralement entre 1200DH et 2000DH, mais il faut un examen direct pour confirmer.\n\nSi vous souhaitez que l’équipe médicale vous contacte pour tous les détails ou pour confirmer un rendez-vous, il suffit de me donner le nom complet de la personne concernée et je transmets tout au cabinet.\n\nSouhaitez-vous fixer un rendez-vous ou être rappelé(e) ?", "created_at": "2026-04-14T14:15:13.332849", "media_url": null, "media_mime_type": null}, {"id": 15589, "message_id": "3AE0F2A122F6FA7CCCE2", "sender": "user", "message_type": "text", "content": "<reply_to>Ok Jeudi inchlah</reply_to> Jeudi m3a 3:00 inchlah", "created_at": "2026-04-14T14:15:56.997552", "media_url": null, "media_mime_type": null}, {"id": 15590, "message_id": "3A6DC69CAF1873BAAE97", "sender": "user", "message_type": "text", "content": "Sf", "created_at": "2026-04-14T14:15:59.496670", "media_url": null, "media_mime_type": null}, {"id": 15591, "message_id": "bot_3A6DC69CAF1873BAAE97_5778", "sender": "bot", "message_type": "text", "content": "Merci ! Pour bien transmettre la demande à l’équipe, pouvez-vous me donner le nom complet de la personne qui viendra jeudi à 15h00 ?", "created_at": "2026-04-14T14:16:12.705729", "media_url": null, "media_mime_type": null}, {"id": 15594, "message_id": "3AC0F68DED4453CD3E95", "sender": "user", "message_type": "text", "content": "3afak, n9dar n3raf wahd l’idée 3la l’athmana?\nCh7al kaykoun plombage simple, w ch7al ila kan 3ami9, w ch7al ila kayn traitement dyal 3asab?\nBach nkoun 3raf budget taqriban qbel ma nbda.", "created_at": "2026-04-14T14:18:11.627085", "media_url": null, "media_mime_type": null}, {"id": 15595, "message_id": "bot_3AC0F68DED4453CD3E95_1421", "sender": "bot", "message_type": "text", "content": "بالنسبة للثمن ديال plombage (الحشو)، راه كيتحدد على حساب العمق وعدد الأسنان، وما كاينش ثمن موحد فـ KB ديال العيادة. بالنسبة لعلاج العصب (traitement d’nerf)، حتى هو كيتحدد بعد التقييم المباشر من طرف الدكتور، حيث كاين اختلاف كبير حسب الحالة.\n\nباش تكون عندك فكرة تقريبية على الميزانية، من الأفضل تدير consultation (ثمنها 200DH) باش الدكتور يشوف الحالة ويعطيكوم كل التفاصيل والثمن النهائي حسب كل سن.\n\nإلا بغيتو، نقدر نبلغ الفريق باش يتواصلوا معكوم ويعطيوكوم شرح أوفى. واش مناسبكوم هاد الحل؟", "created_at": "2026-04-14T14:18:51.327271", "media_url": null, "media_mime_type": null}]...
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بالنسبة للثمن ديال plombage (الحشو)، راه كيتحدد عل بالنسبة للثمن ديال plombage (الحشو)، راه كيتحدد على حساب العمق وعدد الأسنان، وما كاينش ثمن موحد فـ KB ديال العيادة. بالنسبة لعلاج العصب (traitement d’nerf)، حتى هو كيتحدد بعد التقييم المباشر من طرف الدكتور، حيث كاين اختلاف كبير حسب الحالة.
باش تكون عندك فكرة تقريبية على الميزانية، من الأفضل تدير consultation (ثمنها 200DH) باش الدكتور يشوف الحالة ويعطيكوم كل التفاصيل والثمن النهائي حسب كل سن.
إلا بغيتو، نقدر نبلغ الفريق باش يتواصلوا معكوم ويعطيوكوم شرح أوفى. واش مناسبكوم هاد الحل؟...
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[{"id": 13081, "message_id": " [{"id": 13081, "message_id": "3EB00A8E60B53C8684918E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T12:26:41.585499", "media_url": null, "media_mime_type": null}, {"id": 13177, "message_id": "3EB04B000B7A0C875ED40A", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for the 'Tanger Bay Dental Center.' It features a cheerful cartoon tooth character with facial expressions, holding a notepad displaying a large green checkmark, indicating appointment confirmation. The character is giving a thumbs-up. The background suggests a brightly lit, clean dental clinic setting with a dental chair slightly blurred for context. At the top, there is a stylized tooth logo with the text 'Tanger Bay Dental Center.' Overlay text in French says, 'Votre rendez-vous est confirmé' and 'Chez Tanger Bay Dental Center.' The overall appearance is professional, friendly, and visually appealing, clearly intended for patient communication regarding dental appointments.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS\n\nUser message context: Salut *KOUSKOUS Syrine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 10 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-09T15:03:10.799676", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3372/download", "media_mime_type": "image/jpeg"}, {"id": 13182, "message_id": "3A7628E6CFD94D5DD987", "sender": "user", "message_type": "text", "content": "Oui c’est confirmé", "created_at": "2026-04-09T15:08:12.945950", "media_url": null, "media_mime_type": null}, {"id": 13434, "message_id": "3EB04872C1E7C6314D262C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T08:41:54.836300", "media_url": null, "media_mime_type": null}, {"id": 13691, "message_id": "3EB084DFE9D2FF6771CA72", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+200,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-10T15:56:56.789750", "media_url": null, "media_mime_type": null}, {"id": 13692, "message_id": "3EB0726CCD589937065F37", "sender": "bot", "message_type": "document", "content": "2026041016564508.pdf", "created_at": "2026-04-10T15:57:14.747409", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3513/download", "media_mime_type": "application/pdf"}, {"id": 13693, "message_id": "3EB01C3E39B7C7328509AC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Sirine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:57:47.922969", "media_url": null, "media_mime_type": null}, {"id": 14971, "message_id": "3EB0D445242468C0B41E03", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital illustration of a smiling cartoon tooth character with expressive eyes and eyebrows, holding a small spiral-bound notepad displaying a large green checkmark on a checkbox. The tooth is giving a thumbs up with its other arm. Behind the character, an out-of-focus dental clinic setting is visible, including a dental chair and some background clinical equipment. At the top of the image is the logo for 'Tanger Bay Dental Center', which features the shape of a tooth and the name of the clinic. Superimposed centrally is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark emoji, and below it, text that says 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is light blue and white, giving a clean, welcoming impression.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\n\nUser message context: Salut *KOUSKOUS Sirine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:05:57.091237", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3830/download", "media_mime_type": "image/jpeg"}, {"id": 15003, "message_id": "3A20331C786D102BCFB3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-13T15:32:51.676104", "media_url": null, "media_mime_type": null}, {"id": 15004, "message_id": "bot_3A20331C786D102BCFB3_9523", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.\n\nSi vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !", "created_at": "2026-04-13T15:33:18.938646", "media_url": null, "media_mime_type": null}, {"id": 15606, "message_id": "3A4296CFE872401942DF", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-14T14:41:09.563216", "media_url": null, "media_mime_type": null}, {"id": 15607, "message_id": "bot_3A4296CFE872401942DF_6088", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?", "created_at": "2026-04-14T14:41:29.235459", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?...
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[{"id": 13182, "message_id": " [{"id": 13182, "message_id": "3A7628E6CFD94D5DD987", "sender": "user", "message_type": "text", "content": "Oui c’est confirmé", "created_at": "2026-04-09T15:08:12.945950", "media_url": null, "media_mime_type": null}, {"id": 13434, "message_id": "3EB04872C1E7C6314D262C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T08:41:54.836300", "media_url": null, "media_mime_type": null}, {"id": 13691, "message_id": "3EB084DFE9D2FF6771CA72", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+200,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-10T15:56:56.789750", "media_url": null, "media_mime_type": null}, {"id": 13692, "message_id": "3EB0726CCD589937065F37", "sender": "bot", "message_type": "document", "content": "2026041016564508.pdf", "created_at": "2026-04-10T15:57:14.747409", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3513/download", "media_mime_type": "application/pdf"}, {"id": 13693, "message_id": "3EB01C3E39B7C7328509AC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Sirine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:57:47.922969", "media_url": null, "media_mime_type": null}, {"id": 14971, "message_id": "3EB0D445242468C0B41E03", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital illustration of a smiling cartoon tooth character with expressive eyes and eyebrows, holding a small spiral-bound notepad displaying a large green checkmark on a checkbox. The tooth is giving a thumbs up with its other arm. Behind the character, an out-of-focus dental clinic setting is visible, including a dental chair and some background clinical equipment. At the top of the image is the logo for 'Tanger Bay Dental Center', which features the shape of a tooth and the name of the clinic. Superimposed centrally is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark emoji, and below it, text that says 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is light blue and white, giving a clean, welcoming impression.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\n\nUser message context: Salut *KOUSKOUS Sirine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:05:57.091237", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3830/download", "media_mime_type": "image/jpeg"}, {"id": 15003, "message_id": "3A20331C786D102BCFB3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-13T15:32:51.676104", "media_url": null, "media_mime_type": null}, {"id": 15004, "message_id": "bot_3A20331C786D102BCFB3_9523", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.\n\nSi vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !", "created_at": "2026-04-13T15:33:18.938646", "media_url": null, "media_mime_type": null}, {"id": 15606, "message_id": "3A4296CFE872401942DF", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-14T14:41:09.563216", "media_url": null, "media_mime_type": null}, {"id": 15607, "message_id": "bot_3A4296CFE872401942DF_6088", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?", "created_at": "2026-04-14T14:41:29.235459", "media_url": null, "media_mime_type": null}, {"id": 15608, "message_id": "3A7FE6050B6381C9B59D", "sender": "user", "message_type": "text", "content": "Je veux vous informer que je vais être dispo jusqu’à 17h pour le rendez-vous", "created_at": "2026-04-14T14:41:41.478567", "media_url": null, "media_mime_type": null}, {"id": 15609, "message_id": "bot_3A7FE6050B6381C9B59D_9705", "sender": "bot", "message_type": "text", "content": "Merci pour l’information Sirine ! Votre disponibilité jusqu’à 17h est bien notée. L’équipe en sera informée et vous contactera si un ajustement est nécessaire.\n\nN’hésitez pas si vous avez d’autres précisions ou questions. À très bientôt !", "created_at": "2026-04-14T14:41:54.341477", "media_url": null, "media_mime_type": null}]...
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Merci pour l’information Sirine ! Votre disponibil Merci pour l’information Sirine ! Votre disponibilité jusqu’à 17h est bien notée. L’équipe en sera informée et vous contactera si un ajustement est nécessaire.
N’hésitez pas si vous avez d’autres précisions ou questions. À très bientôt !...
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[{"id": 14668, "message_id": " [{"id": 14668, "message_id": "A5BB7879E20847BB989273E73D88C9D5", "sender": "bot", "message_type": "text", "content": "What time it's suitable for you", "created_at": "2026-04-13T08:57:21.939815", "media_url": null, "media_mime_type": null}, {"id": 14834, "message_id": "2A75103929910CFBD64E", "sender": "user", "message_type": "text", "content": "السلام عليكم \n\nI will confirm morning - do Wednesday later Insha’Allah", "created_at": "2026-04-13T12:31:16.351055", "media_url": null, "media_mime_type": null}, {"id": 15471, "message_id": "A5DDA74BAC04C26896F5EB98F081D299", "sender": "bot", "message_type": "text", "content": "Salam alikom", "created_at": "2026-04-14T11:43:26.998956", "media_url": null, "media_mime_type": null}, {"id": 15623, "message_id": "3EB05BEF00410DC0AD1D03", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MUBINA SACRANIE SACRANIE *\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 15 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*MUBINA SACRANIE *\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-14T14:46:55.129672", "media_url": null, "media_mime_type": null}, {"id": 15628, "message_id": "2A1DC61BC6254B135A09", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-14T14:55:46.486652", "media_url": null, "media_mime_type": null}, {"id": 15629, "message_id": "2A7A492318CA21601BE9", "sender": "user", "message_type": "text", "content": "Apologies we won’t be able to make it", "created_at": "2026-04-14T14:55:53.197468", "media_url": null, "media_mime_type": null}, {"id": 15630, "message_id": "2A6C0ED2D8BAD93A75F5", "sender": "user", "message_type": "text", "content": "But thank you", "created_at": "2026-04-14T14:55:56.377192", "media_url": null, "media_mime_type": null}, {"id": 15631, "message_id": "2ACEA20FA3E3CDCC2302", "sender": "user", "message_type": "text", "content": "As we are in Casablanca", "created_at": "2026-04-14T14:56:02.489267", "media_url": null, "media_mime_type": null}, {"id": 15632, "message_id": "2A0956ED2C260DE5300D", "sender": "user", "message_type": "text", "content": "Few days last minute trip", "created_at": "2026-04-14T14:56:08.377897", "media_url": null, "media_mime_type": null}, {"id": 15634, "message_id": "2A4D3CC8FB5C4E10A13A", "sender": "user", "message_type": "text", "content": "But appreciate you messaging", "created_at": "2026-04-14T14:56:14.542349", "media_url": null, "media_mime_type": null}, {"id": 15637, "message_id": "2A2B3DB19513677DAC47", "sender": "user", "message_type": "text", "content": "Your English is very good 🙏", "created_at": "2026-04-14T14:56:25.190680", "media_url": null, "media_mime_type": null}, {"id": 15641, "message_id": "bot_2A2B3DB19513677DAC47_3270", "sender": "bot", "message_type": "text", "content": "Thank you so much for your kind words! 😊 If you ever plan to visit Tangier or need any dental care in the future, feel free to reach out. Safe travels and enjoy your time in Casablanca!", "created_at": "2026-04-14T14:56:41.263814", "media_url": null, "media_mime_type": null}]...
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Thank you so much for your kind words! 😊 If you ev Thank you so much for your kind words! 😊 If you ever plan to visit Tangier or need any dental care in the future, feel free to reach out. Safe travels and enjoy your time in Casablanca!...
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[{"id": 13020, "message_id": " [{"id": 13020, "message_id": "3EB0CE259F0430A61B43FD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*TWIJAR Abdelhak*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 15 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*TWIJAR*\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T11:22:56.794858", "media_url": null, "media_mime_type": null}, {"id": 13032, "message_id": "ACF9D9E3F820E99D698BF884FC854334", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-09T11:26:43.783883", "media_url": null, "media_mime_type": null}, {"id": 13034, "message_id": "AC062B082BE6C7D053B83C35E1073DC7", "sender": "user", "message_type": "text", "content": "ETTIJER ABDELKHALEK", "created_at": "2026-04-09T11:27:16.214507", "media_url": null, "media_mime_type": null}, {"id": 13036, "message_id": "A511B2BE9B3C2F81E70F479FF2D9CC78", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts, reflecting the mix of Moroccan Darija and French:\n\n**Arabic Script:**\n\"صافي غير تجي إن شاء الله تجي، وديك ساعة نموديفيي ليك ف لافيش ديالك، وباش ندخلو ليزانفورماسيون إكزاكت.\"\n\n**Latin Script:**\n\"Safé ghir tji insha'Allah tji, o dik sa3a nmodify lik f l'affiche dyalk, o bach ndkhlou les informations exactes.\"\n\n**Breakdown of terms used:**\n* **Safé ghir tji:** Okay, just come.\n* **Insha'Allah:** God willing.\n* **Dik sa3a:** At that time / Then.\n* **Nmodify (Modifier):** I will modify.\n* **L’affiche:** The poster/file/sheet.\n* **Les informations exactes:** The exact information.", "created_at": "2026-04-09T11:27:38.228445", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3328/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13065, "message_id": "ACD36F21A04A32E195F6862FDDBB11BD", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-09T11:46:55.021440", "media_url": null, "media_mime_type": null}, {"id": 15622, "message_id": "3EB0331E99C1A9921782BD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*TWIJAR Abdelhak*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 15 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*TWIJAR*\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-14T14:46:40.257185", "media_url": null, "media_mime_type": null}, {"id": 15645, "message_id": "3EB05BBB427469485E9449", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for Tanger Bay Dental Center. It prominently features an animated smiling tooth character giving a thumbs up and holding a small calendar or notepad with a green checkmark inside a box. The background appears to be a blurred view of a dental clinic with a dental chair, light, and cabinets visible in pastel shades. At the top of the image, the logo of Tanger Bay Dental Center is displayed, which consists of a stylized white tooth outline and the words 'TANGER BAY DENTAL CENTER'. The main text on the image, in French, reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and underneath in another blue rectangle, it says 'CHEZ TANGER BAY DENTAL CENTER'. The scene is clean and bright, with a blue and white color theme, and has a friendly, reassuring tone.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"cal\n\nUser message context: Salut *TWIJAR Abdelhak*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mercredi 15 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-14T15:01:06.169376", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4068/download", "media_mime_type": "image/jpeg"}, {"id": 15647, "message_id": "AC6C453ED777685E9DB3391C74DD8D45", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-14T15:01:32.622483", "media_url": null, "media_mime_type": null}, {"id": 15649, "message_id": "AC4505EA81AEED3DCC63A21D48B0520A", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-14T15:01:50.545392", "media_url": null, "media_mime_type": null}, {"id": 15650, "message_id": "bot_AC4505EA81AEED3DCC63A21D48B0520A_8882", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation, Twijar Abdelhak 😊\n\nVotre rendez-vous avec Dr Haitham Boutaib est bien confirmé pour le mercredi 15 avril 2026 à 10:00 chez Centre Dentaire Tanger Bay.\n\nSi vous avez la moindre question ou besoin d’aide avant le rendez-vous, n’hésitez pas à nous écrire ici ou à appeler le 06 60 02 22 63.\n\nAu plaisir de vous accueillir !", "created_at": "2026-04-14T15:02:05.342410", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre confirmation, Twijar Abd Merci beaucoup pour votre confirmation, Twijar Abdelhak 😊
Votre rendez-vous avec Dr Haitham Boutaib est bien confirmé pour le mercredi 15 avril 2026 à 10:00 chez Centre Dentaire Tanger Bay.
Si vous avez la moindre question ou besoin d’aide avant le rendez-vous, n’hésitez pas à nous écrire ici ou à appeler le 06 60 02 22 63.
Au plaisir de vous accueillir !...
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[{"id": 15651, "message_id": " [{"id": 15651, "message_id": "AC0453819B51EE226E98D45638193F9D", "sender": "user", "message_type": "text", "content": "Salam elikome", "created_at": "2026-04-14T15:02:07.466251", "media_url": null, "media_mime_type": null}, {"id": 15653, "message_id": "ACA5CEDA9FB704A3091166B3B8F41DBA", "sender": "user", "message_type": "text", "content": "CV Ela khiree", "created_at": "2026-04-14T15:02:16.651979", "media_url": null, "media_mime_type": null}, {"id": 15654, "message_id": "bot_ACA5CEDA9FB704A3091166B3B8F41DBA_2333", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T15:02:28.526802", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخ وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟...
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[{"id": 15651, "message_id": " [{"id": 15651, "message_id": "AC0453819B51EE226E98D45638193F9D", "sender": "user", "message_type": "text", "content": "Salam elikome", "created_at": "2026-04-14T15:02:07.466251", "media_url": null, "media_mime_type": null}, {"id": 15653, "message_id": "ACA5CEDA9FB704A3091166B3B8F41DBA", "sender": "user", "message_type": "text", "content": "CV Ela khiree", "created_at": "2026-04-14T15:02:16.651979", "media_url": null, "media_mime_type": null}, {"id": 15654, "message_id": "bot_ACA5CEDA9FB704A3091166B3B8F41DBA_2333", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T15:02:28.526802", "media_url": null, "media_mime_type": null}, {"id": 15656, "message_id": "ACD7EA1EA4BECB7E2CFDECAC5B955086", "sender": "user", "message_type": "text", "content": "Svp bghite nakhode rendu vous Ghada m3a 17", "created_at": "2026-04-14T15:03:03.299101", "media_url": null, "media_mime_type": null}, {"id": 15658, "message_id": "bot_ACD7EA1EA4BECB7E2CFDECAC5B955086_109", "sender": "bot", "message_type": "text", "content": "باش نحجز لك موعد، خاصّني غير الإسم الكامل ديالك ونوع العلاج اللي محتاج. واش ممكن تعطيني هاد المعلومات؟ 😊", "created_at": "2026-04-14T15:03:14.530623", "media_url": null, "media_mime_type": null}]...
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باش نحجز لك موعد، خاصّني غير الإسم الكامل ديالك ون باش نحجز لك موعد، خاصّني غير الإسم الكامل ديالك ونوع العلاج اللي محتاج. واش ممكن تعطيني هاد المعلومات؟ 😊...
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