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[{"id": 26878, "message_id": " [{"id": 26878, "message_id": "AC7A901F7150E383B460AD7009E1DE86", "sender": "user", "message_type": "text", "content": "Bonjour , svp est ce qu’on peut décaler le rendez-vous d’aujourd’hui pour un autre jour ?", "created_at": "2026-05-11T07:45:41.731750", "media_url": null, "media_mime_type": null}, {"id": 26879, "message_id": "bot_AC7A901F7150E383B460AD7009E1DE86_6837", "sender": "bot", "message_type": "text", "content": "On avait réservé ce créneau spécialement pour vous. Y a-t-il une chance que vous puissiez venir quand même ? Si c'est vraiment nécessaire de décaler, pas de souci 😊", "created_at": "2026-05-11T07:45:54.211754", "media_url": null, "media_mime_type": null}, {"id": 26894, "message_id": "AC1005ABA479654CBBF32DD977BF5320", "sender": "user", "message_type": "text", "content": "Merci beaucoup malheureusement je ne pourrai pas venir aujourd’hui", "created_at": "2026-05-11T08:06:57.391714", "media_url": null, "media_mime_type": null}, {"id": 26896, "message_id": "bot_AC1005ABA479654CBBF32DD977BF5320_3754", "sender": "bot", "message_type": "text", "content": "Pas de souci Malak, c’est noté. L’équipe va vous contacter pour fixer un nouveau rendez-vous إن شاء الله 🙏🏻", "created_at": "2026-05-11T08:07:11.014826", "media_url": null, "media_mime_type": null}, {"id": 26897, "message_id": "AC390900D9E4F878FC71AC73AB56D240", "sender": "user", "message_type": "text", "content": "D'accord merci beaucoup", "created_at": "2026-05-11T08:07:30.538842", "media_url": null, "media_mime_type": null}, {"id": 26898, "message_id": "bot_AC390900D9E4F878FC71AC73AB56D240_8764", "sender": "bot", "message_type": "text", "content": "Avec plaisir Malak ! Si vous avez besoin de quoi que ce soit d’autre, n’hésitez pas à me le dire. Belle journée à vous 😊", "created_at": "2026-05-11T08:07:42.499833", "media_url": null, "media_mime_type": null}, {"id": 26900, "message_id": "AC347719FCA798BC47C2E91965918D20", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-11T08:08:44.971889", "media_url": null, "media_mime_type": null}, {"id": 26901, "message_id": "AC5B26EB02DCEB0B668A66A11F9D53E4", "sender": "user", "message_type": "text", "content": "A vous-même", "created_at": "2026-05-11T08:08:51.753231", "media_url": null, "media_mime_type": null}, {"id": 26902, "message_id": "bot_AC5B26EB02DCEB0B668A66A11F9D53E4_9999", "sender": "bot", "message_type": "text", "content": "Merci beaucoup Malak, c’est très gentil 😊 Passez une excellente journée !", "created_at": "2026-05-11T08:09:04.722380", "media_url": null, "media_mime_type": null}, {"id": 33141, "message_id": "3EB05AE5D85EAD74972225", "sender": "bot", "message_type": "image", "content": "Bonjour Elhemyany Malak\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 21 mai 2026 à 15:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n ملاك الحمياني \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 21 ماي 2026 على الساعة 15:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-20T17:01:45.548625", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9522/download", "media_mime_type": "image/jpeg"}, {"id": 33245, "message_id": "ACB85A9EA920242A73D97690B730B912", "sender": "user", "message_type": "text", "content": "D'accord merci", "created_at": "2026-05-20T18:50:22.566106", "media_url": null, "media_mime_type": null}, {"id": 33246, "message_id": "bot_ACB85A9EA920242A73D97690B730B912_1401", "sender": "bot", "message_type": "text", "content": "Merci à vous Malak ! Rendez-vous bien noté. Si jamais vous avez besoin de modifier quoi que ce soit, je reste à votre disposition 😊", "created_at": "2026-05-20T18:50:38.252712", "media_url": null, "media_mime_type": null}]...
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Merci à vous Malak ! Rendez-vous bien noté. Si jam Merci à vous Malak ! Rendez-vous bien noté. Si jamais vous avez besoin de modifier quoi que ce soit, je reste à votre disposition 😊...
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[{"id": 10669, "message_id": " [{"id": 10669, "message_id": "3A837BECC80E70079B38", "sender": "user", "message_type": "text", "content": "Salut", "created_at": "2026-04-02T11:43:00.511150", "media_url": null, "media_mime_type": null}, {"id": 10670, "message_id": "bot_3A837BECC80E70079B38_4269", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?", "created_at": "2026-04-02T11:43:14.662683", "media_url": null, "media_mime_type": null}, {"id": 10671, "message_id": "3A7EBD94DC7F07E491FC", "sender": "user", "message_type": "text", "content": "Salut j’espère que vous allez bien", "created_at": "2026-04-02T11:43:23.445072", "media_url": null, "media_mime_type": null}, {"id": 10672, "message_id": "3AFAD7ABD3114AED3268", "sender": "user", "message_type": "document", "content": "CV Professionnel FATIMA ZOHRA EL HALOUI.pdf", "created_at": "2026-04-02T11:43:23.968512", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2561/download", "media_mime_type": "application/pdf"}, {"id": 10673, "message_id": "3ACB492C0F36C18D83DA", "sender": "user", "message_type": "text", "content": "Voilà mon CV", "created_at": "2026-04-02T11:43:24.118830", "media_url": null, "media_mime_type": null}, {"id": 10677, "message_id": "bot_3ACB492C0F36C18D83DA_1041", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour l’envoi de votre CV ! Je transmets votre candidature à notre équipe, ils reviendront vers vous très bientôt إن شاء الله 🙏🏻", "created_at": "2026-04-02T11:43:38.535486", "media_url": null, "media_mime_type": null}, {"id": 10679, "message_id": "3A4E8CF4305A9B05EAAB", "sender": "user", "message_type": "text", "content": "Merci beaucoup wlaah \nIncha allah puis-je rejoindre votre équipe", "created_at": "2026-04-02T11:44:41.481670", "media_url": null, "media_mime_type": null}, {"id": 10681, "message_id": "bot_3A4E8CF4305A9B05EAAB_9306", "sender": "bot", "message_type": "text", "content": "Merci à vous pour votre confiance ! Je viens de transmettre votre demande à l’équipe, ils vont étudier votre candidature et vous contacter directement إن شاء الله. Bonne chance à vous !", "created_at": "2026-04-02T11:44:53.126509", "media_url": null, "media_mime_type": null}]...
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Merci à vous pour votre confiance ! Je viens de tr Merci à vous pour votre confiance ! Je viens de transmettre votre demande à l’équipe, ils vont étudier votre candidature et vous contacter directement إن شاء الله. Bonne chance à vous !...
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[{"id": 18840, "message_id": " [{"id": 18840, "message_id": "AC3428D348FC36C03729ABAD26D8C48E", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\", \"paper_document_artifact\"]\n },\n \"description\": \"The image shows a printed panoramic dental X-ray placed on a paper with visible background edges. The X-ray depicts the full upper and lower jaws. Several dental implants are visible in both arches, mostly in the upper arch, with a fixed prosthesis or bridge attached to some implants. There are few or no natural teeth present. Some implant abutments are visible without crowns attached. The bone structure can be assessed in the panoramic view. There is printed text above and below the X-ray, rotated sideways, with a date, patient's name, dossier number, and technical parameters.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw_general\",\n \"observation\": \"Multiple dental implants are present, with a large fixed prosthesis/bridge replacing much of the natural dentition. No natural teeth are apparent in the upper arch. Some implants appear to be without prosthetic crowns.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_jaw_general\",\n \"observation\": \"Partial dentition with several implants visible. Few natural teeth appear present,\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\", \"slight blur\", \"scan of printed film\"]\n },\n \"description\": \"The image is a panoramic dental X-ray, photographed as a printout. The X-ray shows both jaws. Multiple dental implants are visible in both the upper and lower jaws, some supporting fixed prostheses (bridges). There are several teeth visible, mostly in the lower anterior region. There are edentulous (missing teeth) spaces in the upper jaw, replaced by implants and bridgework. The lower jaw also shows evidence of prosthetic restoration supported by implants. Most natural teeth are missing, replaced by prosthetic structures. The X-ray sheet has printed text at the top and bottom, which appears to include a date, patient name, and dossier number. No other anatomical pathologies, such as gross radiolucencies or obvious bone pathology, are clearly visible at this resolution.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Multiple implants present, supporting a fixed prosthesis. No natural teeth visible in this quadrant.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper_right\",\n \"", "created_at": "2026-04-24T17:52:34.239534", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5237/download", "media_mime_type": "image/jpeg"}, {"id": 18841, "message_id": "bot_AC3428D348FC36C03729ABAD26D8C48E_2635", "sender": "bot", "message_type": "text", "content": "كنعتدر، ماعنديش صلاحية نعطي تفسير أو تفاصيل على الراديو ديال الأسنان أو الحالة الطبية من خلال الصور. غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك باش يتواصلوا معكوم ويعطيوك التوضيحات اللازمة إن شاء الله.\n\nواخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-24T17:52:57.942867", "media_url": null, "media_mime_type": null}, {"id": 18842, "message_id": "ACFE5923C1EA774F3B2BEC478D78EB73", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"low_resolution\", \"slight_blur\"]\n },\n \"description\": \"The image is a panoramic dental X-ray showing both arches with a focus on the upper jaw. Several dental implants are visible, particularly in the upper arch (maxilla), distributed from the left to the right posterior region. Some of these implants support prosthetic crowns or bridges, while others appear as stand-alone implants. There appear to be additional implants placed in the lower jaw (mandible), but without associated crowns or bridges. The bone contrast is moderate, but some details are lost due to general low resolution. No obvious natural tooth roots are visible; the dental arch is predominantly composed of radiopaque implant fixtures. Some posts or abutments may be visible associated with the implants. There is no clear evidence of large radiolucent periapical lesions, though the image quality limits fine-detail assessment. No patient name, date, or identifying text is visible in the scan area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"Not visible on X-ray; only bone and prosthetic margins can be inferred.\",\n \"bone_level\": \"Bone levels around implants appear generally maintained but detailed assessment is limited by", "created_at": "2026-04-24T17:53:36.765515", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5238/download", "media_mime_type": "image/jpeg"}, {"id": 18843, "message_id": "ACFEC4CCFFAA90FE937217BE98502F74", "sender": "user", "message_type": "text", "content": "excusez-moi excusez-moi vous m'envoyez un message en arabe et je ne sais pas parler l'arabe parle-moi en français si c'est possible merci d'avance cordialement", "created_at": "2026-04-24T17:53:39.142658", "media_url": null, "media_mime_type": null}, {"id": 18844, "message_id": "bot_ACFEC4CCFFAA90FE937217BE98502F74_368", "sender": "bot", "message_type": "text", "content": "Merci pour votre précision ! Je comprends parfaitement.\n\nJe ne peux malheureusement pas interpréter ou donner un avis médical sur votre radio panoramique. Je vais transmettre votre image et votre demande à notre équipe médicale, qui pourra vous répondre avec tous les détails nécessaires.\n\nPouvez-vous me donner votre nom complet, s’il vous plaît ?", "created_at": "2026-04-24T17:54:01.363059", "media_url": null, "media_mime_type": null}, {"id": 18845, "message_id": "AC32F4E2CF3A1D6DBBD95D52E348F1B1", "sender": "user", "message_type": "text", "content": "je vous remercie d'avance au revoir à bientôt je vous attends", "created_at": "2026-04-24T17:54:35.116580", "media_url": null, "media_mime_type": null}, {"id": 18846, "message_id": "bot_AC32F4E2CF3A1D6DBBD95D52E348F1B1_8218", "sender": "bot", "message_type": "text", "content": "Merci à vous pour votre confiance ! Nous restons à votre disposition et l’équipe médicale vous contactera très bientôt. Bonne journée et à bientôt 😊", "created_at": "2026-04-24T17:54:46.404020", "media_url": null, "media_mime_type": null}]...
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Merci à vous pour votre confiance ! Nous restons à Merci à vous pour votre confiance ! Nous restons à votre disposition et l’équipe médicale vous contactera très bientôt. Bonne journée et à bientôt 😊...
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[{"id": 29609, "message_id": " [{"id": 29609, "message_id": "AC48E2C67D61632C3576EEFB2C902400", "sender": "bot", "message_type": "voice", "content": "[Voice message] بالطبع، إليك تفريغ المقطع الصوتي (بالدارجة المغربية والفرنسية):\n\n\"السلام عليكم سي الداودي، صافا؟ كولشي مزيان؟ ها انت عافاك قوليا شنو هي لاداط (la date) اللي غانبدل فهاديك الموتويل (mutuelle)، قوليا بالضبط شنو غانبدل فيها.\"", "created_at": "2026-05-14T18:05:19.315792", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8662/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29610, "message_id": "AC1D283C56D6062DA52734A967881439", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو التفريغ الدقيق للمقطع الصوتي بالدارجة المغربية:\n\n\"هنخليو فيها نفس لادات (date) ياك؟ ما غاديش نبدل سيمستر (semestre). هنخلي هذيك من 03-03-2026 لـ 03-09-2026 ياك؟ ولكن غادي ندفعوها... غادي ندفعوها زعما لادات لي درت ليك ديك 03-04 لي قلتي ليا هي لي غادي تبدل. هنديروا فيها نهار 14-05 يمكن ياك؟ المهم غانصورها ليك وقول ليا بالضبط شنو غادي نبدل فيها.\"", "created_at": "2026-05-14T18:06:15.287828", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8663/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29611, "message_id": "ACE92B9ECB7E3466289D0EDC4482A999", "sender": "bot", "message_type": "image", "content": "[Image analysis] (a) **Type of image:** This appears to be a document (specifically, a screenshot or photo of a dental administrative or billing form on a computer screen).\n\n(b) **Description (not dental/photo/X-ray):** Not applicable, as this is not a dental image, X-ray, or photo of teeth/mouth.\n\n(c) **Visible text (OCR):**\nSome of the visible text includes:\n\n- Consulter la feuille de soins (DAOUDI NIZAR)\n- Exécution / Entente préalable\n- Feuille de soins N°: 1045\n- Date: 03/04/2026\n- Dentiste: Dr DINANI Hicham\n- INP: 104175096\n- Note d’honoraires N°: 2026.01.0200\n- Assurance: CNOPS\n- Montant d’honoraires: 3 000,00 Dhs\n- Non renseigné\n- Type de soins:\n - Soins\n - Prothèse\n - Orthodontie et ODF (checked)\n - Autres\n- Traitement odf sup et inf 4er semestre\n- Date: 03/04/2026, 03/03/2026, 03/09/2026\n- Total: 3 000,00 Dhs ODF\n\n(d) **Flag:** No diagnostic terms used, no condition or treatment recommendations included, and information is presented", "created_at": "2026-05-14T18:06:25.651423", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8664/download", "media_mime_type": "image/jpeg"}, {"id": 29612, "message_id": "ACF7C94BAE141EFB11871782272CBD04", "sender": "bot", "message_type": "voice", "content": "[Voice message] إليك تفريغ المقطع الصوتي بالدارجة المغربية والفرنسية:\n\n\"عفاك قولي ليا واش غادي نبدل فين كاين ديك traitement DAV supérieur et inférieur 4ème semestre، واش غانبدل ديك la date حيت normalement ديك la date هي اللي تبعنا عليها les semestres القدام، أو لا غادي نبدل ليك فين كاينة غير date 3/4/2026؟ شنو بالضبط بغاونا نبدلو؟\"", "created_at": "2026-05-14T18:06:41.480619", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8665/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29614, "message_id": "ACDC576EBC429C12E662C7CFF322387D", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك تفريغ المقطع الصوتي باللهجة المغربية:\n\n\"السلام كيديرة أختي؟ بخير؟ مزيان؟ تبارك الله عليك. وبدلي هذيك **la date** اللي في **la page** اللولة ديال **la mutuelle** فين تايسيني الطبيب، راه درتي **le 3/4**، غادي ديري ديال هاد **le 14/5** اللي قلتي السبت الجاي باش يجي ولدي يجيبها. ولداخل عاوتاني فين تاتكتبي هذاك **semestre**، خلي الـ **semestre** وبدلي ديك **la date**، هذيك **la date** ديال **le 3/4**، نفس.. **la même date** فهمتي؟ أه **d'accord** شكرا الله يجازيك بخير. أنا ن.. نسيت يمكن ما صيفطتلكش ديك **la mutuelle** اللي صايبتي ليا، أنا نصيفطها ليك دابا، سمحي ليا.\"", "created_at": "2026-05-14T18:07:53.435755", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8666/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29617, "message_id": "AC67990A9B9D7D107ADD158DDBE0F0A9", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي واخا، يعني غير لاداط هي لي غادي تبدل، أما سيمستر غاتبقى هي هي، سي بون أنا إن شاء الله ماغانخرجهاش اليوم حيت لاداط ماغادي يخرج ليا بزعما قبل من الوقت، مي نهار السبت الصباح غنخرجها ويجي عليها الوليد إن شاء الله.", "created_at": "2026-05-14T18:09:19.625170", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8668/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29618, "message_id": "ACD17E02E7F992FB475924020D7E5CF4", "sender": "user", "message_type": "document", "content": "feuille soins Nizar Avril 2026.pdf", "created_at": "2026-05-14T18:09:20.464507", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8669/download", "media_mime_type": "application/pdf"}, {"id": 29620, "message_id": "AC852FA62FD8A9C18FD16271ED0301B8", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here's the transcription of the audio:\n\n**D'accord, شكراً، شكراً، الله يحفظك أختي، الله يرحم ليك الوالدين، شكراً، الله لا يخطيك، تبارك الله عليك، الله يكبر بيك، السلام عليكم.**\n\n**Transliteration (Latin Script):**\nD'accord, shokran, shokran, lah yhfdek a khti, lah yrhem lik lwalidin, shokran, lah la ykhtik, tbarklah 3lik, lah ykber bik, salamu 3alaykum.", "created_at": "2026-05-14T18:09:54.766841", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8670/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 42532, "message_id": "3EB0D50DDAB9A63C738E46", "sender": "bot", "message_type": "image", "content": "Bonjour DAOUDI NIZAR\r\nVous avez Rendez Vous avec Dr DINANI Hicham le samedi 13 juin 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم السبت 13 يونيو 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-12T17:04:14.340238", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/11783/download", "media_mime_type": "image/jpeg"}, {"id": 42691, "message_id": "AC25178C4310B0A7029EB14DC2AA4D54", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-06-13T08:40:36.885425", "media_url": null, "media_mime_type": null}, {"id": 42692, "message_id": "bot_AC25178C4310B0A7029EB14DC2AA4D54_6997", "sender": "bot", "message_type": "text", "content": "Merci à vous 😊 On vous attend le jour du rendez-vous. Si besoin, n'hésitez pas à nous écrire.", "created_at": "2026-06-13T08:41:38.177562", "media_url": null, "media_mime_type": null}]...
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Merci à vous 😊 On vous attend le jour du rendez-vo Merci à vous 😊 On vous attend le jour du rendez-vous. Si besoin, n'hésitez pas à nous écrire....
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[{"id": 33588, "message_id": " [{"id": 33588, "message_id": "3EB0ACF6EFD601EA05C7F5", "sender": "bot", "message_type": "image", "content": "Bonjour EL HOUSSNI Kamal\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 22 mai 2026 à 16:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 22 ماي 2026 على الساعة 16:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-21T17:02:38.831072", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9631/download", "media_mime_type": "image/jpeg"}, {"id": 33677, "message_id": "AC7B790C444F0EC9DE4F5C4F22AC2D32", "sender": "user", "message_type": "text", "content": "C ok merci", "created_at": "2026-05-21T18:24:40.319446", "media_url": null, "media_mime_type": null}, {"id": 33678, "message_id": "bot_AC7B790C444F0EC9DE4F5C4F22AC2D32_568", "sender": "bot", "message_type": "text", "content": "Merci à vous 😊 On vous attend le vendredi 22 mai à 16h45. Bonne journée !", "created_at": "2026-05-21T18:24:58.739970", "media_url": null, "media_mime_type": null}, {"id": 43251, "message_id": "3EB095C4CA025AE1ADFAAC", "sender": "bot", "message_type": "image", "content": "Bonjour CHERKAOUI KHADIJA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 15 juin 2026 à 16:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 15 يونيو 2026 على الساعة 16:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-14T17:04:43.357857", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/11906/download", "media_mime_type": "image/jpeg"}, {"id": 43331, "message_id": "ACB4E6879929A36C977124B6ABFBA54D", "sender": "user", "message_type": "text", "content": "C ok merci", "created_at": "2026-06-14T20:05:01.395459", "media_url": null, "media_mime_type": null}, {"id": 43332, "message_id": "bot_ACB4E6879929A36C977124B6ABFBA54D_3279", "sender": "bot", "message_type": "text", "content": "Merci à vous 😊 On vous attend le lundi 15 juin à 16h30. Bonne journée !", "created_at": "2026-06-14T20:05:13.222525", "media_url": null, "media_mime_type": null}]...
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Merci à vous 😊 On vous attend le lundi 15 juin à 1 Merci à vous 😊 On vous attend le lundi 15 juin à 16h30. Bonne journée !...
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[{"id": 33588, "message_id": " [{"id": 33588, "message_id": "3EB0ACF6EFD601EA05C7F5", "sender": "bot", "message_type": "image", "content": "Bonjour EL HOUSSNI Kamal\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 22 mai 2026 à 16:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 22 ماي 2026 على الساعة 16:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-21T17:02:38.831072", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9631/download", "media_mime_type": "image/jpeg"}, {"id": 33677, "message_id": "AC7B790C444F0EC9DE4F5C4F22AC2D32", "sender": "user", "message_type": "text", "content": "C ok merci", "created_at": "2026-05-21T18:24:40.319446", "media_url": null, "media_mime_type": null}, {"id": 33678, "message_id": "bot_AC7B790C444F0EC9DE4F5C4F22AC2D32_568", "sender": "bot", "message_type": "text", "content": "Merci à vous 😊 On vous attend le vendredi 22 mai à 16h45. Bonne journée !", "created_at": "2026-05-21T18:24:58.739970", "media_url": null, "media_mime_type": null}]...
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Merci à vous 😊 On vous attend le vendredi 22 mai à Merci à vous 😊 On vous attend le vendredi 22 mai à 16h45. Bonne journée !...
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[{"id": 31047, "message_id": " [{"id": 31047, "message_id": "3EB0097CB74F8C2AD0BADA", "sender": "bot", "message_type": "image", "content": "Bonjour FARAH GHIZLANE\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 18 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 18 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-17T17:04:28.069044", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9027/download", "media_mime_type": "image/jpeg"}, {"id": 31056, "message_id": "ACCF6A6F477AE6A45F05E19372520404", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-05-17T17:09:02.383176", "media_url": null, "media_mime_type": null}, {"id": 31057, "message_id": "bot_ACCF6A6F477AE6A45F05E19372520404_5238", "sender": "bot", "message_type": "text", "content": "Merci à vous 😊 On vous attend lundi matin, à bientôt !", "created_at": "2026-05-17T17:09:14.111304", "media_url": null, "media_mime_type": null}]...
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Merci à vous 😊 On vous attend lundi matin, à bient Merci à vous 😊 On vous attend lundi matin, à bientôt !...
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[{"id": 39498, "message_id": " [{"id": 39498, "message_id": "3EB02E659FC140AC8CA210", "sender": "bot", "message_type": "image", "content": "Bonjour FAKHER EDDINE MERYEM\r\nVous avez Rendez Vous avec Dr DINANI Hicham le samedi 06 juin 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم السبت 6 يونيو 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-05T17:03:54.747011", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/10994/download", "media_mime_type": "image/jpeg"}, {"id": 39504, "message_id": "AC68778C9225AF9AB56BDF3B1C937FAD", "sender": "user", "message_type": "text", "content": "Oui bien reçu. Merci", "created_at": "2026-06-05T17:04:27.757982", "media_url": null, "media_mime_type": null}, {"id": 39507, "message_id": "bot_AC68778C9225AF9AB56BDF3B1C937FAD_5961", "sender": "bot", "message_type": "text", "content": "Merci à vous 😊 On vous attend samedi matin, passez une bonne journée !", "created_at": "2026-06-05T17:04:39.569265", "media_url": null, "media_mime_type": null}]...
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Merci à vous 😊 On vous attend samedi matin, passez Merci à vous 😊 On vous attend samedi matin, passez une bonne journée !...
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[{"id": 23623, "message_id": " [{"id": 23623, "message_id": "3EB04CE0360A2311C1CA0D", "sender": "bot", "message_type": "image", "content": "Bonjour BEN CHRIF Oumaima\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 05 mai 2026 à 17:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 5 ماي 2026 على الساعة 17:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-04T17:05:30.934556", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6630/download", "media_mime_type": "image/jpeg"}, {"id": 23703, "message_id": "3AA2BBA0E926873BEFAD", "sender": "user", "message_type": "text", "content": "Bien note merci", "created_at": "2026-05-04T17:53:15.976683", "media_url": null, "media_mime_type": null}, {"id": 23704, "message_id": "bot_3AA2BBA0E926873BEFAD_9049", "sender": "bot", "message_type": "text", "content": "Merci à vous 😊 Si vous avez besoin de quoi que ce soit d’autre, n’hésitez pas à me le dire.", "created_at": "2026-05-04T17:53:27.818352", "media_url": null, "media_mime_type": null}]...
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Merci à vous 😊 Si vous avez besoin de quoi que ce Merci à vous 😊 Si vous avez besoin de quoi que ce soit d’autre, n’hésitez pas à me le dire....
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[{"id": 39498, "message_id": " [{"id": 39498, "message_id": "3EB02E659FC140AC8CA210", "sender": "bot", "message_type": "image", "content": "Bonjour FAKHER EDDINE MERYEM\r\nVous avez Rendez Vous avec Dr DINANI Hicham le samedi 06 juin 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم السبت 6 يونيو 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-05T17:03:54.747011", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/10994/download", "media_mime_type": "image/jpeg"}, {"id": 39504, "message_id": "AC68778C9225AF9AB56BDF3B1C937FAD", "sender": "user", "message_type": "text", "content": "Oui bien reçu. Merci", "created_at": "2026-06-05T17:04:27.757982", "media_url": null, "media_mime_type": null}, {"id": 39507, "message_id": "bot_AC68778C9225AF9AB56BDF3B1C937FAD_5961", "sender": "bot", "message_type": "text", "content": "Merci à vous 😊 On vous attend samedi matin, passez une bonne journée !", "created_at": "2026-06-05T17:04:39.569265", "media_url": null, "media_mime_type": null}, {"id": 42536, "message_id": "3EB02EEFDB982A3CD1F19F", "sender": "bot", "message_type": "image", "content": "Bonjour FAKHER EDDINE MERYEM\r\nVous avez Rendez Vous avec Dr DINANI Hicham le samedi 13 juin 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم السبت 13 يونيو 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-12T17:04:54.938970", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/11787/download", "media_mime_type": "image/jpeg"}, {"id": 42544, "message_id": "ACF6E8EFAB9A3EBF8624120258E3BF12", "sender": "user", "message_type": "text", "content": "Oui madame bien reçu. Inchallah", "created_at": "2026-06-12T17:06:05.553060", "media_url": null, "media_mime_type": null}, {"id": 42546, "message_id": "bot_ACF6E8EFAB9A3EBF8624120258E3BF12_2961", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous attendons samedi matin إن شاء الله. Bonne journée à vous !", "created_at": "2026-06-12T17:06:18.684056", "media_url": null, "media_mime_type": null}, {"id": 45440, "message_id": "3EB0056F7F623A02F02C8E", "sender": "bot", "message_type": "image", "content": "Bonjour FAKHER EDDINE MERYEM\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 19 juin 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 19 يونيو 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-18T17:07:37.253550", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/12597/download", "media_mime_type": "image/jpeg"}, {"id": 45779, "message_id": "3EB0BAC480736EA30F12C3", "sender": "bot", "message_type": "image", "content": "Bonjour FAKHER EDDINE MERYEM\r\nVous avez Rendez Vous avec Dr DINANI Hicham le samedi 20 juin 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم السبت 20 يونيو 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-19T17:01:23.575277", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/12702/download", "media_mime_type": "image/jpeg"}, {"id": 45805, "message_id": "AC90654B4C5F8E42C45E453436F7C17F", "sender": "user", "message_type": "text", "content": "Bien reçu. Merci", "created_at": "2026-06-19T17:58:23.164003", "media_url": null, "media_mime_type": null}, {"id": 45806, "message_id": "bot_AC90654B4C5F8E42C45E453436F7C17F_4209", "sender": "bot", "message_type": "text", "content": "Merci à vous 😊 Si vous avez besoin de quoi que ce soit, n’hésitez pas à nous le faire savoir. Bonne journée !", "created_at": "2026-06-19T17:58:34.321886", "media_url": null, "media_mime_type": null}]...
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Merci à vous 😊 Si vous avez besoin de quoi que ce Merci à vous 😊 Si vous avez besoin de quoi que ce soit, n’hésitez pas à nous le faire savoir. Bonne journée !...
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[{"id": 26734, "message_id": " [{"id": 26734, "message_id": "3EB0B5DC2A7F17B5334C36", "sender": "bot", "message_type": "image", "content": "Bonjour AIT BRAHIM HANANE\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 11 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 11 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-10T17:01:45.822575", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7742/download", "media_mime_type": "image/jpeg"}, {"id": 27515, "message_id": "3EB0396CE865373E562A99", "sender": "bot", "message_type": "image", "content": "Bonjour AIT BRAHIM HANANE\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 12 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 12 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-11T17:03:44.955716", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7962/download", "media_mime_type": "image/jpeg"}, {"id": 33143, "message_id": "3EB03E820BCDFAD7FB921D", "sender": "bot", "message_type": "image", "content": "Bonjour AIT BRAHIM HANANE\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 21 mai 2026 à 16:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 21 ماي 2026 على الساعة 16:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-20T17:02:04.649500", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9524/download", "media_mime_type": "image/jpeg"}, {"id": 38977, "message_id": "3EB0483DD7CC5B6FC11B2C", "sender": "bot", "message_type": "image", "content": "Bonjour AIT BRAHIM HANANE\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 05 juin 2026 à 16:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 5 يونيو 2026 على الساعة 16:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-04T17:03:17.655602", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/10842/download", "media_mime_type": "image/jpeg"}, {"id": 39066, "message_id": "3AB1BBA08CDA2DB8A27F", "sender": "user", "message_type": "text", "content": "Rendez vous confirmé \nmerci", "created_at": "2026-06-04T19:32:07.664543", "media_url": null, "media_mime_type": null}, {"id": 39067, "message_id": "bot_3AB1BBA08CDA2DB8A27F_6427", "sender": "bot", "message_type": "text", "content": "Merci à vous 😊 Votre rendez-vous est bien confirmé. N’hésitez pas si vous avez besoin de plus d’informations !", "created_at": "2026-06-04T19:32:23.538677", "media_url": null, "media_mime_type": null}]...
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Merci à vous 😊 Votre rendez-vous est bien confirmé Merci à vous 😊 Votre rendez-vous est bien confirmé. N’hésitez pas si vous avez besoin de plus d’informations !...
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[{"id": 43761, "message_id": " [{"id": 43761, "message_id": "3EB0229B53D2C50A251FBD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*IBRAHIM Neka*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *lundi 15 juin 2026* à *18:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*IBRAHIM*\r\nلديكم موعد مع ** يوم *الأثنين 15 يونيو 2026* على الساعة *18:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-15T15:01:37.400708", "media_url": null, "media_mime_type": null}, {"id": 43763, "message_id": "3EB0B428B25AC156C52E63", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*IBRAHIM Neka*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *lundi 15 juin 2026* à *18:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*IBRAHIM*\r\nلديكم موعد مع ** يوم *الأثنين 15 يونيو 2026* على الساعة *18:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-15T15:02:02.454179", "media_url": null, "media_mime_type": null}, {"id": 43782, "message_id": "3A018CE4B780BA21E62E", "sender": "user", "message_type": "text", "content": "C’est noté merci", "created_at": "2026-06-15T15:09:06.197789", "media_url": null, "media_mime_type": null}, {"id": 43783, "message_id": "bot_3A018CE4B780BA21E62E_6027", "sender": "bot", "message_type": "text", "content": "Merci à vous 🙏🏻 Bonne journée !", "created_at": "2026-06-15T15:09:21.177612", "media_url": null, "media_mime_type": null}]...
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Merci à vous 🙏🏻 Bonne journée !
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[{"id": 43911, "message_id": " [{"id": 43911, "message_id": "AC94381C51ED7144E855F818F6757BDD", "sender": "user", "message_type": "text", "content": "Dear Sir or Madam, I found your contact details online and have a problem: I need to have a tooth restored (specifically, a crown or similar procedure). I will be traveling to Morocco in December and wanted to know if I could get an appointment with you then. I have a 14-day window for this, so the work would need to be completed within that time. Naturally, I would be very happy if I could avoid any pain or complications afterward, as otherwise, I would face difficulties back in Germany—no doctor there is willing to accept work done by another practitioner, especially one from abroad. I hope we can make this work. I speak only German and English, but communication would also be possible with the help of my translator.", "created_at": "2026-06-15T17:07:36.514892", "media_url": null, "media_mime_type": null}, {"id": 43912, "message_id": "A55FAEC6BF1FB25B57E50FFCC3F383F9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-06-15T17:07:37.764032", "media_url": null, "media_mime_type": null}, {"id": 43914, "message_id": "bot_AC94381C51ED7144E855F818F6757BDD_8658", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et votre confiance 😊 Nous restons à votre écoute. Si vous avez une demande précise, n'hésitez pas à la partager !", "created_at": "2026-06-15T17:07:48.770166", "media_url": null, "media_mime_type": null}, {"id": 43928, "message_id": "A5CA3D555C51D5F1C08B4D3F39F27772", "sender": "bot", "message_type": "text", "content": "Thank you for your message.\nYes, of course, we would be happy to welcome you to our clinic during your stay in Morocco in December.\nA 14-day stay is generally sufficient for a crown treatment, depending on the condition of the tooth. We would first carry out a clinical examination and any necessary X-rays to determine the most appropriate treatment plan. In many cases, the crown can be completed within your available timeframe.\nOur priority is to ensure that the treatment is carried out comfortably and carefully to minimize the risk of pain or complications after your return to Germany. However, the final treatment plan can only be confirmed after an examination.", "created_at": "2026-06-15T17:13:04.547366", "media_url": null, "media_mime_type": null}, {"id": 43931, "message_id": "AC9777FCD4E1D9E81E312F89D85BA6E9", "sender": "user", "message_type": "text", "content": "I will contact you when I arrive in Tanga; I am leaving Germany on December 23rd and will fly back on January 6th.", "created_at": "2026-06-15T17:16:08.035283", "media_url": null, "media_mime_type": null}, {"id": 43932, "message_id": "AC7645FD4FC4E3BD145549752D437271", "sender": "user", "message_type": "text", "content": "Thank you so much🦷", "created_at": "2026-06-15T17:16:57.904548", "media_url": null, "media_mime_type": null}, {"id": 44750, "message_id": "A59A09E590808208319D483C1687290D", "sender": "bot", "message_type": "text", "content": "Welcome", "created_at": "2026-06-17T10:28:30.546852", "media_url": null, "media_mime_type": null}, {"id": 48998, "message_id": "AC4D3063EF108D1CC758DF0245CB5AE3", "sender": "user", "message_type": "text", "content": "👍", "created_at": "2026-06-26T12:50:20.554954", "media_url": null, "media_mime_type": null}, {"id": 48999, "message_id": "bot_AC4D3063EF108D1CC758DF0245CB5AE3_8107", "sender": "bot", "message_type": "text", "content": "Merci à vous 🙏🏻 N’hésitez pas si vous avez besoin de quelque chose !", "created_at": "2026-06-26T12:50:33.708728", "media_url": null, "media_mime_type": null}]...
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Merci à vous 🙏🏻 N’hésitez pas si vous avez besoin Merci à vous 🙏🏻 N’hésitez pas si vous avez besoin de quelque chose !...
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[{"id": 18845, "message_id": " [{"id": 18845, "message_id": "AC32F4E2CF3A1D6DBBD95D52E348F1B1", "sender": "user", "message_type": "text", "content": "je vous remercie d'avance au revoir à bientôt je vous attends", "created_at": "2026-04-24T17:54:35.116580", "media_url": null, "media_mime_type": null}, {"id": 18846, "message_id": "bot_AC32F4E2CF3A1D6DBBD95D52E348F1B1_8218", "sender": "bot", "message_type": "text", "content": "Merci à vous pour votre confiance ! Nous restons à votre disposition et l’équipe médicale vous contactera très bientôt. Bonne journée et à bientôt 😊", "created_at": "2026-04-24T17:54:46.404020", "media_url": null, "media_mime_type": null}, {"id": 18847, "message_id": "ACE15F185B59EA4E8717DEDDFFB3D269", "sender": "user", "message_type": "text", "content": "merci ainsi qu'à vous", "created_at": "2026-04-24T17:55:09.601612", "media_url": null, "media_mime_type": null}, {"id": 18848, "message_id": "bot_ACE15F185B59EA4E8717DEDDFFB3D269_4243", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, à très bientôt et prenez soin de vous ! 😊", "created_at": "2026-04-24T17:55:20.819006", "media_url": null, "media_mime_type": null}, {"id": 18849, "message_id": "AC94200FC796D2F8033D6354895D525A", "sender": "user", "message_type": "text", "content": "merci encore", "created_at": "2026-04-24T17:55:46.700091", "media_url": null, "media_mime_type": null}, {"id": 18850, "message_id": "bot_AC94200FC796D2F8033D6354895D525A_8265", "sender": "bot", "message_type": "text", "content": "Avec plaisir, à votre service ! 😊", "created_at": "2026-04-24T17:55:57.370935", "media_url": null, "media_mime_type": null}, {"id": 18851, "message_id": "AC2DC9C614423B2BD59C470BE19FDE16", "sender": "user", "message_type": "text", "content": "à bientôt avec plaisir à bientôt", "created_at": "2026-04-24T17:56:07.658820", "media_url": null, "media_mime_type": null}, {"id": 18852, "message_id": "bot_AC2DC9C614423B2BD59C470BE19FDE16_7858", "sender": "bot", "message_type": "text", "content": "À très bientôt, ce sera un plaisir de vous accueillir ! 😊", "created_at": "2026-04-24T17:56:18.252438", "media_url": null, "media_mime_type": null}, {"id": 18853, "message_id": "AC6AF688D5F630F5D87E0E0F3AF82D1A", "sender": "user", "message_type": "text", "content": "également", "created_at": "2026-04-24T17:56:30.470486", "media_url": null, "media_mime_type": null}, {"id": 18854, "message_id": "bot_AC6AF688D5F630F5D87E0E0F3AF82D1A_1431", "sender": "bot", "message_type": "text", "content": "Merci beaucoup ! À très bientôt 😊", "created_at": "2026-04-24T17:56:40.922387", "media_url": null, "media_mime_type": null}, {"id": 18855, "message_id": "AC59A2CBB09A7A2252DAA3A8B3202680", "sender": "user", "message_type": "text", "content": "de rien", "created_at": "2026-04-24T17:56:50.655707", "media_url": null, "media_mime_type": null}, {"id": 18856, "message_id": "bot_AC59A2CBB09A7A2252DAA3A8B3202680_25", "sender": "bot", "message_type": "text", "content": "Merci à vous, passez une excellente journée ! 😊", "created_at": "2026-04-24T17:57:01.980645", "media_url": null, "media_mime_type": null}]...
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Merci à vous, passez une excellente journée ! 😊
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[{"id": 12455, "message_id": " [{"id": 12455, "message_id": "3EB0E137F65616F5D09341", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) The image appears to be unrelated to dental content.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: None - this image is non-diagnostic and unrelated to dental analysis.\n\nUser message context: Bonjour MOUMEN MEHDI\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 07 avril 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 7 أبريل 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-06T17:01:04.873899", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3149/download", "media_mime_type": "image/jpeg"}, {"id": 12475, "message_id": "AC35D59970CD5225BAF64B68A2EEE428", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-06T17:17:37.153387", "media_url": null, "media_mime_type": null}, {"id": 12476, "message_id": "bot_AC35D59970CD5225BAF64B68A2EEE428_1459", "sender": "bot", "message_type": "text", "content": "Merci 😊 Nous vous attendons pour votre rendez-vous avec Dr DINANI Hicham le mardi 07 avril 2026 à 10:45. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter. À bientôt !", "created_at": "2026-04-06T17:17:53.507351", "media_url": null, "media_mime_type": null}]...
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Merci 😊 Nous vous attendons pour votre rendez-vous Merci 😊 Nous vous attendons pour votre rendez-vous avec Dr DINANI Hicham le mardi 07 avril 2026 à 10:45. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter. À bientôt !...
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[{"id": 18448, "message_id": " [{"id": 18448, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRkMzQjYyRTM5OTEyQzMwQ0Y3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:19:01.507425", "media_url": null, "media_mime_type": null}, {"id": 18474, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRDFFMDBBMjJGNDMzQzlDNzQzAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T12:24:38.844839", "media_url": null, "media_mime_type": null}, {"id": 18476, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4NDUzMUJDREZEOEVEMjI1QQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T12:27:15.106655", "media_url": null, "media_mime_type": null}, {"id": 18573, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkVEQjVCMjg3M0VCODhCNTFFAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T13:53:06.303270", "media_url": null, "media_mime_type": null}, {"id": 18575, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzcxMzIxMjQzRUUzNEFCQUE2AA==", "sender": "user", "message_type": "text", "content": "wa khona", "created_at": "2026-04-24T13:54:29.463366", "media_url": null, "media_mime_type": null}, {"id": 18586, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T14:03:49.030234", "media_url": null, "media_mime_type": null}, {"id": 18587, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=_860", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?", "created_at": "2026-04-24T14:04:02.425026", "media_url": null, "media_mime_type": null}, {"id": 19907, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTY5MzY2QTJERTFFQTBGRjk5QgA=", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-27T12:03:21.024012", "media_url": null, "media_mime_type": null}, {"id": 19908, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=", "sender": "user", "message_type": "text", "content": "Je veux parler à un human", "created_at": "2026-04-27T12:03:28.396932", "media_url": null, "media_mime_type": null}, {"id": 19909, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=_3435", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?", "created_at": "2026-04-27T12:03:38.245534", "media_url": null, "media_mime_type": null}, {"id": 19910, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-04-27T12:03:46.931666", "media_url": null, "media_mime_type": null}, {"id": 19912, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=_4249", "sender": "bot", "message_type": "text", "content": "Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊", "created_at": "2026-04-27T12:04:00.533319", "media_url": null, "media_mime_type": null}]...
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Merci, Amine. Notre équipe va vous contacter très Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊...
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[{"id": 4991, "message_id": "b [{"id": 4991, "message_id": "bot_3A8E61BCA0014EE83D8E_9951", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre cela. Il est important de contacter la clinique immédiatement pour discuter de votre gonflement. Je vais informer l'équipe pour qu'ils puissent vous appeler dès que possible. \n\nPouvez-vous me confirmer si vous souhaitez que je les informe maintenant ?", "created_at": "2026-03-15T16:19:46.412420", "media_url": null, "media_mime_type": null}, {"id": 4992, "message_id": "3A3DC4988625E9FD871E", "sender": "user", "message_type": "text", "content": "<reply_to>Pouvez-vous me confirmer si vous souhaitez que je les informe maintenant ?</reply_to> Oui stp", "created_at": "2026-03-15T16:20:06.467195", "media_url": null, "media_mime_type": null}, {"id": 4994, "message_id": "bot_3A3DC4988625E9FD871E_9664", "sender": "bot", "message_type": "text", "content": "J'ai informé l'équipe de votre situation. Ils vont vous contacter dès que possible pour vous aider avec votre gonflement. Prenez soin de vous et n'hésitez pas à les appeler si vous avez besoin d'une assistance immédiate. 🙏🏻", "created_at": "2026-03-15T16:20:18.731849", "media_url": null, "media_mime_type": null}, {"id": 6563, "message_id": "3EB0D1C30C04470BD18FFE", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 20 mars 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 20 مارس 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-19T18:04:02.556612", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1306/download", "media_mime_type": "image/jpeg"}, {"id": 6647, "message_id": "AC0A7219FE471BDDB2F3357E7DD0CDEC", "sender": "bot", "message_type": "text", "content": "ننهي الى علم مرضانا الكرام ان يوم عيد الفطر بالمغرب غدا الجمعة 20 مارس و بالتالى فإن موعدكم غدا سيلغى، و سيتواصل معكم فريقنا فور العودة يوم الاثنين 30 مارس لترتيب مواعيدكم وضمان استقبالكم في أفضل الظروف.\nشكراً لثقتكم وتفهمكم.", "created_at": "2026-03-19T19:57:24.088437", "media_url": null, "media_mime_type": null}, {"id": 9394, "message_id": "3A96019F8BF83BFBEBDE", "sender": "user", "message_type": "text", "content": "Bonjour, je peux prendre un RDV pour soin dentaire (kyste) pour ce vendredi ?", "created_at": "2026-03-31T11:10:01.259039", "media_url": null, "media_mime_type": null}, {"id": 9395, "message_id": "bot_3A96019F8BF83BFBEBDE_8939", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour prendre un rendez-vous pour un soin dentaire concernant un kyste, pouvez-vous me donner votre nom complet et vos disponibilités pour vendredi ? Cela nous aidera à organiser le rendez-vous. Merci !", "created_at": "2026-03-31T11:10:14.840817", "media_url": null, "media_mime_type": null}, {"id": 10978, "message_id": "3EB0AA15B9BBEC111A4461", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 03 avril 2026 à 11:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 3 أبريل 2026 على الساعة 11:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-02T17:05:49.015406", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2678/download", "media_mime_type": "image/jpeg"}, {"id": 14802, "message_id": "3A35095898E25745E84B", "sender": "user", "message_type": "text", "content": "Bonjour svp c possible rdv jeudi matin pour soin de kyste ?", "created_at": "2026-04-13T12:02:32.399825", "media_url": null, "media_mime_type": null}, {"id": 14803, "message_id": "bot_3A35095898E25745E84B_3257", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour organiser un rendez-vous pour un soin de kyste jeudi matin, j'aurais besoin de votre nom complet. Pourriez-vous me le fournir, s'il vous plaît ? Merci !", "created_at": "2026-04-13T12:02:46.972772", "media_url": null, "media_mime_type": null}, {"id": 14805, "message_id": "3A09F2FA8DFB34F2FA21", "sender": "user", "message_type": "text", "content": "Asmae Bouhnane", "created_at": "2026-04-13T12:03:00.786478", "media_url": null, "media_mime_type": null}, {"id": 14807, "message_id": "bot_3A09F2FA8DFB34F2FA21_7405", "sender": "bot", "message_type": "text", "content": "Merci, Asmae Bouhnane 😊 Votre demande de rendez-vous pour un soin de kyste jeudi matin a été transmise. L'équipe va vous contacter pour confirmer le rendez-vous selon les disponibilités. 🙏🏻", "created_at": "2026-04-13T12:03:14.380324", "media_url": null, "media_mime_type": null}]...
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Merci, Asmae Bouhnane 😊 Votre demande de rendez-vo Merci, Asmae Bouhnane 😊 Votre demande de rendez-vous pour un soin de kyste jeudi matin a été transmise. L'équipe va vous contacter pour confirmer le rendez-vous selon les disponibilités. 🙏🏻...
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[{"id": 11424, "message_id": " [{"id": 11424, "message_id": "3EB062C90BA7A6EE696742", "sender": "bot", "message_type": "text", "content": "Bonjour Mlle BOUALGA MARWA, Centre dentaire Dr DINANI Hicham vous informe que vous avez executer un payement de 500,00 Espèce le *16*", "created_at": "2026-04-03T12:24:43.202679", "media_url": null, "media_mime_type": null}, {"id": 13259, "message_id": "3EB0BC187B824525782F41", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This image appears to be unrelated to dental practice; it seems to be an illustration related to scheduling or appointment booking.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: The image does not contain any dental-related content.\n\nUser message context: Bonjour BOUALGA MARWA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 10 avril 2026 à 11:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 10 أبريل 2026 على الساعة 11:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-09T17:01:31.405684", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3392/download", "media_mime_type": "image/jpeg"}, {"id": 13592, "message_id": "AC543AB413692A196EC30DD97DECC4D7", "sender": "user", "message_type": "text", "content": "Bonjour eafaq bichette nswlk éla nettoyage et détartrage prix pour redal", "created_at": "2026-04-10T13:08:32.577755", "media_url": null, "media_mime_type": null}, {"id": 13593, "message_id": "bot_AC543AB413692A196EC30DD97DECC4D7_7369", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je ne peux pas vous donner le prix exact pour le nettoyage et le détartrage actuellement. Les prix peuvent varier en fonction des besoins spécifiques de chaque patient. Je vais transmettre votre demande à l'équipe, et ils vous contacteront pour vous donner plus de détails. 😊\n\nEst-ce que le numéro que vous utilisez pour nous contacter est le meilleur pour vous joindre ?", "created_at": "2026-04-10T13:09:19.484322", "media_url": null, "media_mime_type": null}, {"id": 13595, "message_id": "AC5024E9C7D506AEC7AA92FF8E6BCFD6", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-10T13:09:43.543326", "media_url": null, "media_mime_type": null}, {"id": 13597, "message_id": "bot_AC5024E9C7D506AEC7AA92FF8E6BCFD6_181", "sender": "bot", "message_type": "text", "content": "Merci, BOUALGA MARWA. J'ai transmis votre demande à l'équipe, et ils vous contacteront bientôt pour vous fournir les détails du prix. Si vous avez d'autres questions, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-04-10T13:09:58.409603", "media_url": null, "media_mime_type": null}]...
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Merci, BOUALGA MARWA. J'ai transmis votre dema Merci, BOUALGA MARWA. J'ai transmis votre demande à l'équipe, et ils vous contacteront bientôt pour vous fournir les détails du prix. Si vous avez d'autres questions, n'hésitez pas à me le faire savoir ! 😊...
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[{"id": 6910, "message_id": "A [{"id": 6910, "message_id": "AC4F003E03C342BB0482A3C4D802BAFE", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-03-25T13:36:25.964213", "media_url": null, "media_mime_type": null}, {"id": 6911, "message_id": "bot_AC4F003E03C342BB0482A3C4D802BAFE_468", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis l'assistante du Centre Dentaire Dr DINANI Hicham. Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-03-25T13:36:38.313031", "media_url": null, "media_mime_type": null}, {"id": 6912, "message_id": "ACFE7CB9A7306B73ED6D6BD8C6C4629A", "sender": "user", "message_type": "text", "content": "excusez-moi de vous déranger. Je voulais savoir s’il y a une opportunité de travail dans votre cabinet dentaire. Je suis motivée et prête à apprendre. Merci beaucoup.", "created_at": "2026-03-25T13:38:25.560502", "media_url": null, "media_mime_type": null}, {"id": 6913, "message_id": "bot_ACFE7CB9A7306B73ED6D6BD8C6C4629A_8087", "sender": "bot", "message_type": "text", "content": "Merci pour votre intérêt 😊 Je suis l'assistante de réception et je n'ai pas d'informations sur les opportunités de travail. Je peux transmettre votre demande à Dr DINANI pour qu'il puisse vous contacter directement. Pour cela, pourriez-vous me donner votre nom complet ?", "created_at": "2026-03-25T13:38:36.330357", "media_url": null, "media_mime_type": null}, {"id": 6914, "message_id": "ACF909FC62A4935361B6E2320F3E2708", "sender": "user", "message_type": "text", "content": "Bouhmala malak", "created_at": "2026-03-25T13:39:24.150962", "media_url": null, "media_mime_type": null}, {"id": 6916, "message_id": "bot_ACF909FC62A4935361B6E2320F3E2708_6281", "sender": "bot", "message_type": "text", "content": "Merci, Bouhmala Malak. J'ai transmis votre demande à Dr DINANI. Il vous contactera directement si une opportunité se présente. Bonne chance ! 😊", "created_at": "2026-03-25T13:39:39.781962", "media_url": null, "media_mime_type": null}]...
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Merci, Bouhmala Malak. J'ai transmis votre dem Merci, Bouhmala Malak. J'ai transmis votre demande à Dr DINANI. Il vous contactera directement si une opportunité se présente. Bonne chance ! 😊...
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[{"id": 12545, "message_id": " [{"id": 12545, "message_id": "3EB080B222741B9F5F1D0D", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This image appears to be unrelated to dental; it seems to be an illustration involving scheduling or calendars.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic terms, conditions, or treatment recommendations are present or necessary.\n\nUser message context: Bonjour HANIN DOHA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 08 avril 2026 à 17:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 8 أبريل 2026 على الساعة 17:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-07T17:01:40.389914", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3189/download", "media_mime_type": "image/jpeg"}, {"id": 15721, "message_id": "3EB06776B7094768AF4295", "sender": "bot", "message_type": "image", "content": "Bonjour HANIN DOHA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 15 avril 2026 à 17:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 15 أبريل 2026 على الساعة 17:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-14T16:39:19.352218", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4098/download", "media_mime_type": "image/jpeg"}, {"id": 15735, "message_id": "AC41E8F4352A4D7056B43E99ACAC1825", "sender": "user", "message_type": "text", "content": "Bonjour, je m’excuse mais je ne pourrai pas me présenter à mon rendez-vous de demain. Serait-il possible de le reporter à vendredi ou samedi, s’il vous plaît ? Merci pour votre compréhension.", "created_at": "2026-04-14T16:42:26.984490", "media_url": null, "media_mime_type": null}, {"id": 15736, "message_id": "bot_AC41E8F4352A4D7056B43E99ACAC1825_2378", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pas de souci, je vais transmettre votre demande de report de rendez-vous à notre équipe. Pourriez-vous me confirmer votre nom complet pour que je puisse m'assurer que tout est en ordre ? Merci beaucoup !", "created_at": "2026-04-14T16:42:43.457036", "media_url": null, "media_mime_type": null}, {"id": 15737, "message_id": "ACC7D001C4D58C5D093ABC983CEBCE2E", "sender": "user", "message_type": "text", "content": "Doha hanin", "created_at": "2026-04-14T16:44:09.460044", "media_url": null, "media_mime_type": null}, {"id": 15739, "message_id": "bot_ACC7D001C4D58C5D093ABC983CEBCE2E_1492", "sender": "bot", "message_type": "text", "content": "Merci, Doha Hanin 😊 J'ai transmis votre demande à notre équipe. Ils vont vous contacter pour confirmer le nouveau rendez-vous. Passez une bonne journée !", "created_at": "2026-04-14T16:44:26.802590", "media_url": null, "media_mime_type": null}]...
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Merci, Doha Hanin 😊 J'ai transmis votre demand Merci, Doha Hanin 😊 J'ai transmis votre demande à notre équipe. Ils vont vous contacter pour confirmer le nouveau rendez-vous. Passez une bonne journée !...
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[{"id": 6124, "message_id": "A [{"id": 6124, "message_id": "ACB29467E7182298440190D3B7A3A44B", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai reçu une notification Popcard Rewards suite à une inscription faite par votre cabinet sans mon consentement. Je vous demande de me désinscrire immédiatement de votre base de données conformément à la loi 09-08.", "created_at": "2026-03-18T05:42:04.298664", "media_url": null, "media_mime_type": null}, {"id": 6125, "message_id": "bot_ACB29467E7182298440190D3B7A3A44B_9267", "sender": "bot", "message_type": "text", "content": "Bonjour, je suis désolé pour ce désagrément. Je vais transmettre votre demande à notre équipe pour qu'ils puissent s'en occuper. Pourriez-vous me confirmer votre nom complet afin que je puisse traiter votre demande correctement ?", "created_at": "2026-03-18T05:42:15.177587", "media_url": null, "media_mime_type": null}, {"id": 6126, "message_id": "ACBE19B979D84FB6A4B5DDBF8F3FFCEE", "sender": "user", "message_type": "text", "content": "HAKIM EL GHMARI", "created_at": "2026-03-18T05:42:38.125300", "media_url": null, "media_mime_type": null}, {"id": 6128, "message_id": "bot_ACBE19B979D84FB6A4B5DDBF8F3FFCEE_254", "sender": "bot", "message_type": "text", "content": "Merci, Hakim El Ghmari. J'ai transmis votre demande à notre équipe, et ils vont s'en occuper rapidement. Vous serez contacté pour confirmer la désinscription.", "created_at": "2026-03-18T05:42:50.290759", "media_url": null, "media_mime_type": null}]...
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Merci, Hakim El Ghmari. J'ai transmis votre de Merci, Hakim El Ghmari. J'ai transmis votre demande à notre équipe, et ils vont s'en occuper rapidement. Vous serez contacté pour confirmer la désinscription....
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[{"id": 10755, "message_id": " [{"id": 10755, "message_id": "AC20AF71AD605FF58551A29151D974E8", "sender": "user", "message_type": "text", "content": "Bonjour ! J’ai rempli votre formulaire et j’aimerais en savoir plus sur votre entreprise.\n\n_êtes-vous_déjà_patient_chez_nous_?: Non\nquel_est_le_principal_motif_de_votre_visite_?: Couronne dentaire\nquand_souhaitez-vous_venir_chez_nous_?: Dans la semaine\nphone_number: +212668306839\nvotre_ville: Casablanca\nvotre_nom: Boudsi hamza", "created_at": "2026-04-02T13:29:49.495927", "media_url": null, "media_mime_type": null}, {"id": 10756, "message_id": "6A20212DEAC3DF5D7131", "sender": "bot", "message_type": "text", "content": "Merci d’avoir contacté DR WALID HALIM ! Dites-nous en quoi nous pouvons vous aider ?", "created_at": "2026-04-02T13:29:49.944714", "media_url": null, "media_mime_type": null}, {"id": 10757, "message_id": "AC1DB734DDDBF5E93BADBA32BF714005", "sender": "user", "message_type": "text", "content": "Bonjour je veux savoir le prix", "created_at": "2026-04-02T13:30:00.613358", "media_url": null, "media_mime_type": null}, {"id": 10758, "message_id": "AC09D865A8AF4D4387C9197B116E228C", "sender": "user", "message_type": "text", "content": "Des couronnes", "created_at": "2026-04-02T13:30:09.299414", "media_url": null, "media_mime_type": null}, {"id": 10759, "message_id": "AC2CCB6E862FD123FD1E366733790A44", "sender": "user", "message_type": "text", "content": "20 dents", "created_at": "2026-04-02T13:30:19.162883", "media_url": null, "media_mime_type": null}, {"id": 10760, "message_id": "bot_AC2CCB6E862FD123FD1E366733790A44_1442", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour obtenir des informations précises sur les prix des couronnes pour 20 dents, je vais vérifier cela pour vous. \n\nPourriez-vous me donner votre nom complet afin que je puisse vous aider au mieux ?", "created_at": "2026-04-02T13:30:34.428537", "media_url": null, "media_mime_type": null}, {"id": 10761, "message_id": "AC7BFEA74B5308EA0756FBE370923B65", "sender": "user", "message_type": "text", "content": "Boudsi hamza", "created_at": "2026-04-02T13:31:01.394207", "media_url": null, "media_mime_type": null}, {"id": 10764, "message_id": "bot_AC7BFEA74B5308EA0756FBE370923B65_5147", "sender": "bot", "message_type": "text", "content": "Merci, Hamza. J'ai transmis votre demande à notre équipe, et ils vous contacteront bientôt pour vous fournir tous les détails nécessaires concernant les couronnes pour 20 dents. 😊", "created_at": "2026-04-02T13:31:16.765096", "media_url": null, "media_mime_type": null}]...
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Merci, Hamza. J'ai transmis votre demande à no Merci, Hamza. J'ai transmis votre demande à notre équipe, et ils vous contacteront bientôt pour vous fournir tous les détails nécessaires concernant les couronnes pour 20 dents. 😊...
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[{"id": 3842, "message_id": "3 [{"id": 3842, "message_id": "3EB009AADB0B6A5BCCA97B", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*OUMMANY Doha*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 14 mars 2026* à *13:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 14 مارس 2026* على الساعة *13:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-13T10:36:32.822635", "media_url": null, "media_mime_type": null}, {"id": 3844, "message_id": "3A03DEA929D5887BAC6B", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-03-13T10:36:58.832554", "media_url": null, "media_mime_type": null}, {"id": 4165, "message_id": "3EB09424789B361CA3626E", "sender": "bot", "message_type": "image", "content": "Salut *OUMMANY Doha*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 14 mars 2026*\r\n🕘 Heure : *13:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-03-13T16:06:45.050527", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/603/download", "media_mime_type": "image/jpeg"}, {"id": 4263, "message_id": "3AB31F6EA0E3FE792983", "sender": "user", "message_type": "text", "content": "Oui merci", "created_at": "2026-03-13T17:24:57.327223", "media_url": null, "media_mime_type": null}, {"id": 4264, "message_id": "bot_3AB31F6EA0E3FE792983_444", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Comment puis-je vous aider aujourd'hui au Centre Dentaire Tanger Bay ?", "created_at": "2026-03-13T17:25:07.481472", "media_url": null, "media_mime_type": null}, {"id": 4613, "message_id": "A55E8AF462604FE901FACA2FCBD04446", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-14T14:39:28.374440", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/785/download", "media_mime_type": "image/jpeg"}, {"id": 4614, "message_id": "A554D8E053514AF09F758BA86AE666AB", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-14T14:39:28.578683", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/786/download", "media_mime_type": "image/jpeg"}, {"id": 4616, "message_id": "A52F5B5228D9C33BFD742786D528FB6E", "sender": "bot", "message_type": "text", "content": "Kif ma9otlk lyoma 900 dh w avance f devis bach mli tji tjbar implant wajda inxaelah", "created_at": "2026-03-14T14:39:57.503087", "media_url": null, "media_mime_type": null}, {"id": 5187, "message_id": "4A97425771E09C259D32", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: - Summary: The image is a confirmation of a completed bank transfer from CIH Bank for an amount of 3100 Dirhams sent by Mademoiselle Doha Oummany to Haitham Boutaib.\n- Visible text: \n - CIH BANK\n - Virement exécuté\n - 16-03-2026 - 11:06:29\n - D'un montant de 3100 Dirhams\n - De la part de MADEMOISELLE DOHA OUMMANY\n - En faveur de HAITHAM BOUTAIB\n - RIB : 230825260274221102940066\n - Motif : Avance pr l'implant\n- Notable objects/entities: Bank logo, illustration of a person with mobile devices.\n\nUser message context: - Summary: The image displays a bank transfer confirmation from CIH Bank for 3100 Dirhams from Mademoiselle Doha Oummany to Haitham Boutaib, dated 16-03-2026. \n\n- OCR Text: \n - \"CIH BANK\"\n - \"Virement exécuté\"\n - \"16-03-2026 - 11:06:29\"\n - \"D'un montant de 3100 Dirhams\"\n - \"De la part de MADEMOISELLE DOHA OUMMANY\"\n - \"En faveur de HAITHAM BOUTAIB\"\n - \"RIB : 230825260274221102940066\"\n - \"Motif : Avance pr l'implant\"\n\n- Notable Objects/Entities: CIH Bank logo, illustration of a person with smartphones and cash.", "created_at": "2026-03-16T11:06:36.768078", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/921/download", "media_mime_type": "image/jpeg"}, {"id": 5188, "message_id": "3ABC1BCCE72D02C32189", "sender": "user", "message_type": "text", "content": "Cest bn?", "created_at": "2026-03-16T11:06:47.637034", "media_url": null, "media_mime_type": null}, {"id": 5195, "message_id": "bot_3ABC1BCCE72D02C32189_7732", "sender": "bot", "message_type": "text", "content": "Merci, Mademoiselle Doha Oummany. Nous avons bien reçu la confirmation de votre virement de 3100 Dirhams pour l'avance de l'implant. Je vais transmettre cette information à notre équipe pour vérification. Ils vous contacteront si nécessaire. 😊", "created_at": "2026-03-16T11:07:16.281797", "media_url": null, "media_mime_type": null}]...
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Merci, Mademoiselle Doha Oummany. Nous avons bien Merci, Mademoiselle Doha Oummany. Nous avons bien reçu la confirmation de votre virement de 3100 Dirhams pour l'avance de l'implant. Je vais transmettre cette information à notre équipe pour vérification. Ils vous contacteront si nécessaire. 😊...
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[{"id": 11060, "message_id": " [{"id": 11060, "message_id": "3A4E64E95C876499EF92", "sender": "user", "message_type": "text", "content": "Bonjour ! J’ai rempli votre formulaire et j’aimerais en savoir plus sur votre entreprise.\n\nphone_number: +212771038695\nquel_est_le_principal_motif_de_votre_visite_?: Blanchiment\nquand_souhaitez-vous_venir_chez_nous_?: Dans la semaine\n_êtes-vous_déjà_patient_chez_nous_?: Non\nvotre_nom: Moussa\nvotre_ville: Casablanca", "created_at": "2026-04-02T18:53:47.567389", "media_url": null, "media_mime_type": null}, {"id": 11061, "message_id": "bot_3A4E64E95C876499EF92_1093", "sender": "bot", "message_type": "text", "content": "Bonjour Moussa ! Merci de votre intérêt pour le Centre Dentaire Halim. Nous proposons divers services dentaires, y compris le blanchiment. Le prix indicatif pour un blanchiment commence à partir de 600 MAD, à confirmer avec Dr Halim Walid selon votre situation.\n\nSouhaitez-vous que je transmette vos informations à notre équipe pour qu'ils vous contactent et organisent une consultation ?", "created_at": "2026-04-02T18:54:05.027700", "media_url": null, "media_mime_type": null}, {"id": 11287, "message_id": "3A57213EC786C5CBBC2F", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-03T10:43:21.694652", "media_url": null, "media_mime_type": null}, {"id": 11288, "message_id": "bot_3A57213EC786C5CBBC2F_1279", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Halim, cabinet du Dr Halim Walid. Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-04-03T10:43:35.319841", "media_url": null, "media_mime_type": null}, {"id": 11289, "message_id": "3A17D6E20FAC1503624A", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour 😊 Bienvenue au Centre Dentaire Halim, cabinet du Dr Halim Walid. Comment puis-je vous aider aujourd'hui ?</reply_to> J’ai déjà envoyé mes coordonnées donc je voulais prendre un rendez-vous je sera casa le 15 inchalla", "created_at": "2026-04-03T10:44:31.625021", "media_url": null, "media_mime_type": null}, {"id": 11290, "message_id": "bot_3A17D6E20FAC1503624A_7324", "sender": "bot", "message_type": "text", "content": "Merci pour les détails, Moussa. Pour finaliser votre demande de rendez-vous pour un blanchiment, je vais transmettre vos informations à notre équipe. Ils vous contacteront pour confirmer la date et l'heure selon les disponibilités. \n\nEst-ce que le numéro de téléphone que vous avez fourni (+212771038695) est correct pour vous joindre ?", "created_at": "2026-04-03T10:44:45.695379", "media_url": null, "media_mime_type": null}, {"id": 11314, "message_id": "3A60EBAF3E80580B0B9C", "sender": "user", "message_type": "text", "content": "<reply_to>Est-ce que le numéro de téléphone que vous avez fourni (+212771038695) est correct pour vous joindre ?</reply_to> Oui bien sûr le numéro est bien correct", "created_at": "2026-04-03T11:10:19.427467", "media_url": null, "media_mime_type": null}, {"id": 11315, "message_id": "3A84B02DD623140B0F8E", "sender": "user", "message_type": "text", "content": "<reply_to>Ils vous contacteront pour confirmer la date et l'heure selon les disponibilités.</reply_to> Inchalla", "created_at": "2026-04-03T11:10:29.767899", "media_url": null, "media_mime_type": null}, {"id": 11320, "message_id": "bot_3A84B02DD623140B0F8E_7425", "sender": "bot", "message_type": "text", "content": "Merci, Moussa. J'ai transmis votre demande de rendez-vous à notre équipe. Ils vous contacteront pour confirmer la date et l'heure selon les disponibilités إن شاء الله. Si vous avez d'autres questions, n'hésitez pas à nous le faire savoir ! 😊", "created_at": "2026-04-03T11:10:48.182091", "media_url": null, "media_mime_type": null}]...
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Merci, Moussa. J'ai transmis votre demande de Merci, Moussa. J'ai transmis votre demande de rendez-vous à notre équipe. Ils vous contacteront pour confirmer la date et l'heure selon les disponibilités إن شاء الله. Si vous avez d'autres questions, n'hésitez pas à nous le faire savoir ! 😊...
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[{"id": 10993, "message_id": " [{"id": 10993, "message_id": "2A71E5541C4E72B22A9F", "sender": "user", "message_type": "text", "content": "Bonjour ! J’ai rempli votre formulaire et j’aimerais en savoir plus sur votre entreprise.\n\nquand_souhaitez-vous_venir_chez_nous_?: Dans la semaine\n_êtes-vous_déjà_patient_chez_nous_?: Non\nvotre_nom: Moustapha\nquel_est_le_principal_motif_de_votre_visite_?: Blanchiment\nphone_number: +212646532933\nvotre_ville: Casablanca", "created_at": "2026-04-02T17:16:44.588255", "media_url": null, "media_mime_type": null}, {"id": 10994, "message_id": "bot_2A71E5541C4E72B22A9F_7319", "sender": "bot", "message_type": "text", "content": "Bonjour Moustapha ! 😊 Merci d'avoir rempli le formulaire. Centre Dentaire Halim est situé à Casablanca et nous sommes spécialisés dans divers soins dentaires, y compris le blanchiment. Nos horaires sont du lundi au jeudi de 09:00 à 18:00 et le samedi de 09:00 à 18:00. \n\nJe vais transmettre votre demande à notre équipe, et ils vous contacteront pour confirmer votre rendez-vous. Est-ce que le numéro de téléphone que vous avez fourni est correct pour vous joindre ?", "created_at": "2026-04-02T17:17:09.540273", "media_url": null, "media_mime_type": null}, {"id": 10995, "message_id": "2AA1F6D625B2E3AC37D8", "sender": "user", "message_type": "text", "content": "Oui ces correcte", "created_at": "2026-04-02T17:18:22.377569", "media_url": null, "media_mime_type": null}, {"id": 10998, "message_id": "bot_2AA1F6D625B2E3AC37D8_7621", "sender": "bot", "message_type": "text", "content": "Merci, Moustapha ! Votre demande a été transmise à notre équipe, et ils vous contacteront bientôt pour confirmer votre rendez-vous. Si vous avez d'autres questions, n'hésitez pas à me le faire savoir. 😊", "created_at": "2026-04-02T17:18:37.830186", "media_url": null, "media_mime_type": null}]...
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Merci, Moustapha ! Votre demande a été transmise à Merci, Moustapha ! Votre demande a été transmise à notre équipe, et ils vous contacteront bientôt pour confirmer votre rendez-vous. Si vous avez d'autres questions, n'hésitez pas à me le faire savoir. 😊...
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[{"id": 5232, "message_id": "3 [{"id": 5232, "message_id": "3EB0EEFCA2C92FD222BEFE", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NAJMA Bargui*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mardi 17 mars 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NAJMA*\r\nلديكم موعد مع ** يوم *الثلاثاء 17 مارس 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-16T11:33:47.186969", "media_url": null, "media_mime_type": null}, {"id": 5390, "message_id": "3EB0AD406EFACDAC58218E", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: - Summary: The image features a smiling cartoon tooth holding a checkmark clipboard, confirming a dental appointment at Tanger Bay Dental Center.\n- Visible text: \n - TANGER BAY DENTAL CENTER\n - VOTRE RENDEZ-VOUS EST CONFIRMÉ\n - CHEZ TANGER BAY DENTAL CENTER\n- Notable objects/entities: Cartoon tooth, clipboard with checkmark.\n\nUser message context: Salut *NAJMA Bargui*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 17 mars 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-16T16:04:10.708003", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/976/download", "media_mime_type": "image/jpeg"}, {"id": 5392, "message_id": "3AA9BD820FAF39171E75", "sender": "user", "message_type": "text", "content": "merci", "created_at": "2026-03-16T16:04:33.602370", "media_url": null, "media_mime_type": null}, {"id": 5394, "message_id": "bot_3AA9BD820FAF39171E75_2027", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation, Najma 😊 Nous vous attendons le mardi 17 mars 2026 à 11:00 chez Tanger Bay Dental Center. Si vous avez des questions ou si vous avez besoin de plus d'informations, n'hésitez pas à nous contacter. À bientôt !", "created_at": "2026-03-16T16:04:49.506261", "media_url": null, "media_mime_type": null}, {"id": 5586, "message_id": "3A430F64E8D55C7CADE5", "sender": "user", "message_type": "text", "content": "salam 3afak bghit nswlk 3la prix diyal détartrage w composite bjoj ?", "created_at": "2026-03-17T02:13:55.215808", "media_url": null, "media_mime_type": null}, {"id": 5587, "message_id": "bot_3A430F64E8D55C7CADE5_1206", "sender": "bot", "message_type": "text", "content": "Bonjour Najma,\n\nPour le détartrage + aéropolissage, le prix commence à partir de 600DH. Malheureusement, je n'ai pas le prix exact pour le composite car il n'est pas mentionné dans notre grille tarifaire.\n\nSi vous avez d'autres questions ou besoin de plus d'informations, n'hésitez pas à me le faire savoir ! 😊\n\nMerci et à bientôt !", "created_at": "2026-03-17T02:14:23.231270", "media_url": null, "media_mime_type": null}, {"id": 5588, "message_id": "3ACDABE83E5E7BBCC119", "sender": "user", "message_type": "text", "content": "merci", "created_at": "2026-03-17T02:14:59.805706", "media_url": null, "media_mime_type": null}, {"id": 5589, "message_id": "bot_3ACDABE83E5E7BBCC119_3213", "sender": "bot", "message_type": "text", "content": "De rien, Najma ! 😊 Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à me le faire savoir. À bientôt chez Tanger Bay Dental Center !", "created_at": "2026-03-17T02:15:09.661426", "media_url": null, "media_mime_type": null}, {"id": 5605, "message_id": "3AC59E25DA6573D29407", "sender": "user", "message_type": "text", "content": "Bonjour \nJe veux annuler le rendez-vous d’aujourd’hui à cause de circonstances", "created_at": "2026-03-17T10:28:06.076795", "media_url": null, "media_mime_type": null}, {"id": 5606, "message_id": "bot_3AC59E25DA6573D29407_2442", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis désolé d'apprendre cela. Pour annuler votre rendez-vous, je vais informer l'équipe. Pourriez-vous me donner votre nom complet pour que je puisse m'assurer que l'annulation est bien prise en compte ?", "created_at": "2026-03-17T10:28:17.548831", "media_url": null, "media_mime_type": null}, {"id": 5607, "message_id": "3A3DE1ACEA35740D895D", "sender": "user", "message_type": "text", "content": "najma zargui", "created_at": "2026-03-17T10:28:45.038104", "media_url": null, "media_mime_type": null}, {"id": 5611, "message_id": "bot_3A3DE1ACEA35740D895D_7156", "sender": "bot", "message_type": "text", "content": "Merci, Najma. J'ai informé l'équipe de l'annulation de votre rendez-vous. Si vous avez besoin de reprogrammer, n'hésitez pas à me le faire savoir. Passez une bonne journée ! 😊", "created_at": "2026-03-17T10:29:01.451078", "media_url": null, "media_mime_type": null}]...
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Merci, Najma. J'ai informé l'équipe de l&# Merci, Najma. J'ai informé l'équipe de l'annulation de votre rendez-vous. Si vous avez besoin de reprogrammer, n'hésitez pas à me le faire savoir. Passez une bonne journée ! 😊...
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[{"id": 7808, "message_id": "A [{"id": 7808, "message_id": "ACF0AC4B9C6555F82C2D755DF1BD2E28", "sender": "user", "message_type": "text", "content": "Bonjour Tanger Bay Dental Center", "created_at": "2026-03-28T02:41:55.303268", "media_url": null, "media_mime_type": null}, {"id": 7809, "message_id": "A5476BB08CFE4D761BBB4CBE3A6DD0A9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T02:41:58.221599", "media_url": null, "media_mime_type": null}, {"id": 7810, "message_id": "bot_ACF0AC4B9C6555F82C2D755DF1BD2E28_9377", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-28T02:42:09.199795", "media_url": null, "media_mime_type": null}, {"id": 7811, "message_id": "AC08550AD97B83CB2EABE5F2BE5B92B8", "sender": "user", "message_type": "text", "content": "Se faire extraire une dent qui fait mal ?", "created_at": "2026-03-28T02:43:00.956836", "media_url": null, "media_mime_type": null}, {"id": 7812, "message_id": "bot_AC08550AD97B83CB2EABE5F2BE5B92B8_8557", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre que vous avez mal à une dent. Nous pouvons vous aider avec cela. Pour organiser une consultation, pourriez-vous me donner votre nom complet et vos disponibilités ? Notre équipe vous contactera pour confirmer le rendez-vous.", "created_at": "2026-03-28T02:43:17.854352", "media_url": null, "media_mime_type": null}, {"id": 7813, "message_id": "ACBB00A1624583688FB109A977AF0FEB", "sender": "user", "message_type": "text", "content": "Je m'appelle Said", "created_at": "2026-03-28T02:43:51.355447", "media_url": null, "media_mime_type": null}, {"id": 7814, "message_id": "bot_ACBB00A1624583688FB109A977AF0FEB_5292", "sender": "bot", "message_type": "text", "content": "Merci, Said. Pourriez-vous me dire quel jour et quelle heure vous conviendraient pour la consultation ? Nos horaires sont du lundi au vendredi de 09:00 à 19:00 et le samedi de 09:00 à 14:00.", "created_at": "2026-03-28T02:44:04.649109", "media_url": null, "media_mime_type": null}]...
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Merci, Said. Pourriez-vous me dire quel jour et qu Merci, Said. Pourriez-vous me dire quel jour et quelle heure vous conviendraient pour la consultation ? Nos horaires sont du lundi au vendredi de 09:00 à 19:00 et le samedi de 09:00 à 14:00....
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[{"id": 7811, "message_id": "A [{"id": 7811, "message_id": "AC08550AD97B83CB2EABE5F2BE5B92B8", "sender": "user", "message_type": "text", "content": "Se faire extraire une dent qui fait mal ?", "created_at": "2026-03-28T02:43:00.956836", "media_url": null, "media_mime_type": null}, {"id": 7812, "message_id": "bot_AC08550AD97B83CB2EABE5F2BE5B92B8_8557", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre que vous avez mal à une dent. Nous pouvons vous aider avec cela. Pour organiser une consultation, pourriez-vous me donner votre nom complet et vos disponibilités ? Notre équipe vous contactera pour confirmer le rendez-vous.", "created_at": "2026-03-28T02:43:17.854352", "media_url": null, "media_mime_type": null}, {"id": 7813, "message_id": "ACBB00A1624583688FB109A977AF0FEB", "sender": "user", "message_type": "text", "content": "Je m'appelle Said", "created_at": "2026-03-28T02:43:51.355447", "media_url": null, "media_mime_type": null}, {"id": 7814, "message_id": "bot_ACBB00A1624583688FB109A977AF0FEB_5292", "sender": "bot", "message_type": "text", "content": "Merci, Said. Pourriez-vous me dire quel jour et quelle heure vous conviendraient pour la consultation ? Nos horaires sont du lundi au vendredi de 09:00 à 19:00 et le samedi de 09:00 à 14:00.", "created_at": "2026-03-28T02:44:04.649109", "media_url": null, "media_mime_type": null}, {"id": 7815, "message_id": "AC71402D944771B668C33090F2019D0E", "sender": "user", "message_type": "text", "content": "Combien coûte une extraction dentaire ?", "created_at": "2026-03-28T02:44:28.321033", "media_url": null, "media_mime_type": null}, {"id": 7816, "message_id": "bot_AC71402D944771B668C33090F2019D0E_7738", "sender": "bot", "message_type": "text", "content": "Je peux vous donner une idée du tarif 😊 Mais permettez-moi de vous poser une question : est-ce que vous cherchez l'option la moins chère, ou le meilleur résultat pour votre cas ?", "created_at": "2026-03-28T02:44:48.189203", "media_url": null, "media_mime_type": null}, {"id": 7817, "message_id": "ACBBAF2BE36120F02EA929A8BA37F9F4", "sender": "user", "message_type": "text", "content": "Le meilleur résultat", "created_at": "2026-03-28T02:45:43.101061", "media_url": null, "media_mime_type": null}, {"id": 7818, "message_id": "bot_ACBBAF2BE36120F02EA929A8BA37F9F4_7656", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Pour le meilleur résultat, l'extraction dentaire simple commence à partir de 300DH. Souhaitez-vous prendre un rendez-vous pour une consultation afin que le Dr Haitham Boutaib puisse évaluer votre situation précisément ?", "created_at": "2026-03-28T02:45:54.230926", "media_url": null, "media_mime_type": null}, {"id": 7819, "message_id": "AC8C80035F286DE1BE6B1B404FEC7C5E", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-28T02:46:20.200833", "media_url": null, "media_mime_type": null}, {"id": 7820, "message_id": "bot_AC8C80035F286DE1BE6B1B404FEC7C5E_2917", "sender": "bot", "message_type": "text", "content": "Super ! 😊 Pouvez-vous me donner votre nom complet et vos disponibilités pour le rendez-vous ?", "created_at": "2026-03-28T02:46:31.060971", "media_url": null, "media_mime_type": null}, {"id": 7821, "message_id": "AC0C34AA880ADB3084C34242957AFC79", "sender": "user", "message_type": "text", "content": "Said es-sayfy", "created_at": "2026-03-28T02:47:02.209926", "media_url": null, "media_mime_type": null}, {"id": 7822, "message_id": "bot_AC0C34AA880ADB3084C34242957AFC79_5018", "sender": "bot", "message_type": "text", "content": "Merci, Said. 😊 Quand seriez-vous disponible pour le rendez-vous ?", "created_at": "2026-03-28T02:47:13.213689", "media_url": null, "media_mime_type": null}]...
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Merci, Said. 😊 Quand seriez-vous disponible pour l Merci, Said. 😊 Quand seriez-vous disponible pour le rendez-vous ?...
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[{"id": 27614, "message_id": " [{"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}, {"id": 27615, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTUxRkQyMTAyREU3QUI0M0NFQQA=", "sender": "user", "message_type": "text", "content": "Bonjourno", "created_at": "2026-05-12T01:45:23.340577", "media_url": null, "media_mime_type": null}, {"id": 27616, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBDRDNBMEI5QjFCREU3MDc3RQA=", "sender": "user", "message_type": "text", "content": "How are tou", "created_at": "2026-05-12T01:45:27.126885", "media_url": null, "media_mime_type": null}, {"id": 27617, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=", "sender": "user", "message_type": "text", "content": "Are you good", "created_at": "2026-05-12T01:45:29.287733", "media_url": null, "media_mime_type": null}, {"id": 27618, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=_1444", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?", "created_at": "2026-05-12T01:45:41.593370", "media_url": null, "media_mime_type": null}, {"id": 27619, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello, it's me.\nAnd unfortunately, it's me.", "created_at": "2026-05-12T01:48:14.841358", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7992/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27620, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:48:27.962350", "media_url": null, "media_mime_type": null}, {"id": 27621, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 80,\n \"issues\": [\"non_dental_content\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login_screen\",\n \"evidence\": \"text and login elements visible\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image content is non-dental\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login screen\",\n \"evidence\": \"text and buttons typical of an application login interface\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image content is non-dental and does not show any dental structures or concerns.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": false,\n \"requested\": []\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-12T01:48:48.377287", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7993/download", "media_mime_type": "image/jpeg"}, {"id": 27622, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=_6701", "sender": "bot", "message_type": "text", "content": "Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-05-12T01:49:03.577807", "media_url": null, "media_mime_type": null}, {"id": 27623, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQwNzAwQkI4QjlBNjFGNTQ5MAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio provided:\n\n\"Can you please notify a human? I really need to talk to a human. My name is Yassine.\"", "created_at": "2026-05-12T01:49:05.933149", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7994/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27625, "message_id": "bot_notification_404_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Yassine\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالعميل: https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing\nالعميل: [voice]\nالمساعد: كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟\nالعميل: Bonjourno\nالعميل: How are tou\nالعميل: Are you good\nالمساعد: Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?\nالعميل: [voice]\nالمساعد: كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟\nالعميل: [image]\nالمساعد: Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊\nالعميل: [voice]", "created_at": "2026-05-12T01:49:16.874268", "media_url": null, "media_mime_type": null}, {"id": 27626, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQwNzAwQkI4QjlBNjFGNTQ5MAA=_8225", "sender": "bot", "message_type": "text", "content": "Merci, Yassine. J'ai transmis votre demande à notre équipe, et quelqu'un vous contactera bientôt. 😊", "created_at": "2026-05-12T01:49:20.476269", "media_url": null, "media_mime_type": null}]...
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Merci, Yassine. J'ai transmis votre demande à Merci, Yassine. J'ai transmis votre demande à notre équipe, et quelqu'un vous contactera bientôt. 😊...
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[{"id": 11588, "message_id": " [{"id": 11588, "message_id": "3EB03E84C15BABBF7EFB06", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be an unrelated image, possibly an illustration for scheduling or appointments.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n- CALENDAR\n- Appointment Booking\n\n(d) Flag: No diagnostic terms, conditions, or treatment suggestions are used.\n\nUser message context: Bonjour DKHISSI Noureddine\r\nVous avez Rendez Vous avec Dr DINANI Hicham le samedi 04 avril 2026 à 10:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم السبت 4 أبريل 2026 على الساعة 10:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-03T17:05:24.988987", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2863/download", "media_mime_type": "image/jpeg"}, {"id": 11642, "message_id": "AC4E6594B387EE03A1B248148A5953B2", "sender": "user", "message_type": "text", "content": "Ok merci c'est bien reçu", "created_at": "2026-04-03T19:12:20.137241", "media_url": null, "media_mime_type": null}, {"id": 11644, "message_id": "bot_AC4E6594B387EE03A1B248148A5953B2_8812", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Nous sommes ravis de vous accueillir pour votre rendez-vous avec Dr DINANI Hicham le samedi 4 avril 2026 à 10:00. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous le faire savoir. À bientôt !", "created_at": "2026-04-03T19:12:36.666636", "media_url": null, "media_mime_type": null}, {"id": 11645, "message_id": "AC1E6CAEE95083FDB29F2F5E69FD15AD", "sender": "user", "message_type": "text", "content": "Crst confirmé à demain inchalah", "created_at": "2026-04-03T19:13:46.099954", "media_url": null, "media_mime_type": null}, {"id": 11646, "message_id": "bot_AC1E6CAEE95083FDB29F2F5E69FD15AD_3930", "sender": "bot", "message_type": "text", "content": "Inchallah, à demain ! 😊 Si vous avez besoin de plus d'informations ou d'assistance, n'hésitez pas à nous contacter. Passez une bonne journée !", "created_at": "2026-04-03T19:13:56.322477", "media_url": null, "media_mime_type": null}, {"id": 11647, "message_id": "AC5CEEE99DBC444A06C0CC7208AFA21D", "sender": "user", "message_type": "text", "content": "Bonne journée", "created_at": "2026-04-03T19:14:30.504756", "media_url": null, "media_mime_type": null}, {"id": 11648, "message_id": "bot_AC5CEEE99DBC444A06C0CC7208AFA21D_4554", "sender": "bot", "message_type": "text", "content": "Merci, bonne journée à vous aussi ! 😊", "created_at": "2026-04-03T19:14:42.361961", "media_url": null, "media_mime_type": null}]...
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Merci, bonne journée à vous aussi ! 😊
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[{"id": 18631, "message_id": " [{"id": 18631, "message_id": "ACC9AD0B0DFB77E6F8327926FF16A938", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-24T15:02:58.120472", "media_url": null, "media_mime_type": null}, {"id": 19020, "message_id": "3EB00D9F32E699305827C1", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *5000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+4345,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-25T08:59:02.123453", "media_url": null, "media_mime_type": null}, {"id": 19021, "message_id": "3EB0043797B603FEE6ED1B", "sender": "bot", "message_type": "document", "content": "2026042509585622.pdf", "created_at": "2026-04-25T08:59:13.829263", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5310/download", "media_mime_type": "application/pdf"}, {"id": 20483, "message_id": "3EB0823A55778BDA0DBF68", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ETTIJER ABDELKHALEK*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 07 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 7 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T10:03:26.149916", "media_url": null, "media_mime_type": null}, {"id": 20484, "message_id": "3EB0F919B393016C1D2637", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ETTIJER ABDELKHALEK*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 09 mai 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 9 ماي 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T10:03:42.523949", "media_url": null, "media_mime_type": null}, {"id": 20487, "message_id": "3EB0F03065583BE24868DD", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+7325,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-29T10:05:13.431531", "media_url": null, "media_mime_type": null}, {"id": 20488, "message_id": "3EB03700C9A47F667B1253", "sender": "bot", "message_type": "document", "content": "2026042911050436.pdf", "created_at": "2026-04-29T10:05:38.526009", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5773/download", "media_mime_type": "application/pdf"}, {"id": 21064, "message_id": "AC97ECEB4E09350631CAA96D04120397", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-30T08:19:05.707589", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5977/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24884, "message_id": "AC1AF529BD7F7DF8E1F4699CFC636428", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-06T15:09:47.534817", "media_url": null, "media_mime_type": null}, {"id": 24885, "message_id": "bot_AC1AF529BD7F7DF8E1F4699CFC636428_6414", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊\n\nL’équipe va revenir vers vous pour valider le rendez-vous. N’hésitez pas si vous avez d’autres questions !", "created_at": "2026-05-06T15:10:04.884235", "media_url": null, "media_mime_type": null}, {"id": 25975, "message_id": "ACEE669D8F8F85DD816D2703890BE1B5", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-08T15:12:10.135547", "media_url": null, "media_mime_type": null}, {"id": 25976, "message_id": "bot_ACEE669D8F8F85DD816D2703890BE1B5_2759", "sender": "bot", "message_type": "text", "content": "Merci, c’est bien noté ! L’équipe va vous contacter pour la confirmation définitive إن شاء الله. \n\nSi besoin, vous pouvez aussi nous joindre au 06 60 02 22 63.", "created_at": "2026-05-08T15:12:22.443264", "media_url": null, "media_mime_type": null}]...
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Merci, c’est bien noté ! L’équipe va vous contacte Merci, c’est bien noté ! L’équipe va vous contacter pour la confirmation définitive إن شاء الله.
Si besoin, vous pouvez aussi nous joindre au 06 60 02 22 63....
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[{"id": 37648, "message_id": " [{"id": 37648, "message_id": "bot_meta_1126507554064860_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDQ4MjcwMDU0NDU2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU0NTgwMTI2ODY0Nzc0MjozMjg0MTIyMzk2MzIzNDE1NjA2MjU2MzIxNDU5MjgzNTU4NAZDZD_6997", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Demain c’est mardi 2 juin. Pouvez-vous me préciser le type de soin dont vous avez besoin et l’heure qui vous conviendrait ? Aussi, j’aurai besoin de votre nom complet et de votre numéro de téléphone pour enregistrer la demande. Merci !", "created_at": "2026-06-01T15:05:37.008748", "media_url": null, "media_mime_type": null}, {"id": 37649, "message_id": "meta_1126507554064860_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDQ4MjcwMDU0NDU2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU0NTgwMTI2ODY0Nzc0MjozMjg0MTIyNTA3NTE2ODgwMzExODU0Njc5MDQzODE0MTk1MgZDZD", "sender": "user", "message_type": "text", "content": "Salma benkhaibar \n0725121684", "created_at": "2026-06-01T15:06:20.174599", "media_url": null, "media_mime_type": null}, {"id": 37650, "message_id": "bot_meta_1126507554064860_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDQ4MjcwMDU0NDU2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU0NTgwMTI2ODY0Nzc0MjozMjg0MTIyNTA3NTE2ODgwMzExODU0Njc5MDQzODE0MTk1MgZDZD_5784", "sender": "bot", "message_type": "text", "content": "Merci Salma ! Il me manque juste le type de soin ou la raison de votre visite pour compléter la demande. Pouvez-vous me préciser ce dont vous avez besoin pour le rendez-vous demain ?", "created_at": "2026-06-01T15:06:32.221814", "media_url": null, "media_mime_type": null}, {"id": 37651, "message_id": "meta_1126507554064860_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDQ4MjcwMDU0NDU2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU0NTgwMTI2ODY0Nzc0MjozMjg0MTIyNTQzMjU5MjkxNjI5MDc0MzA2MjU0OTc1Nzk1MgZDZD", "sender": "user", "message_type": "text", "content": "Je voulais faire détartrage", "created_at": "2026-06-01T15:06:39.267497", "media_url": null, "media_mime_type": null}, {"id": 37653, "message_id": "meta_1126507554064860_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDQ4MjcwMDU0NDU2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU0NTgwMTI2ODY0Nzc0MjozMjg0MTIyNTYyNDQ1Nzk2MjU2OTk5Nzk1MTY0NjU2NDM1MgZDZD", "sender": "user", "message_type": "text", "content": "Et aussi l’appareil dentaire", "created_at": "2026-06-01T15:06:50.105711", "media_url": null, "media_mime_type": null}, {"id": 37655, "message_id": "bot_meta_1126507554064860_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDQ4MjcwMDU0NDU2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU0NTgwMTI2ODY0Nzc0MjozMjg0MTIyNTYyNDQ1Nzk2MjU2OTk5Nzk1MTY0NjU2NDM1MgZDZD_5532", "sender": "bot", "message_type": "text", "content": "Merci Salma, votre demande pour un détartrage et l’appareil dentaire demain a bien été enregistrée. Notre équipe va vous contacter pour confirmer le rendez-vous إن شاء الله 🙏🏻", "created_at": "2026-06-01T15:07:02.455906", "media_url": null, "media_mime_type": null}, {"id": 37657, "message_id": "meta_1126507554064860_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDQ4MjcwMDU0NDU2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU0NTgwMTI2ODY0Nzc0MjozMjg0MTIyNjEzODcxMDQ4MzEzMjQ4OTYxMzA4ODY1MzMxMgZDZD", "sender": "user", "message_type": "text", "content": "Merci beaucoup", "created_at": "2026-06-01T15:07:17.641047", "media_url": null, "media_mime_type": null}, {"id": 37658, "message_id": "bot_meta_1126507554064860_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDQ4MjcwMDU0NDU2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU0NTgwMTI2ODY0Nzc0MjozMjg0MTIyNjEzODcxMDQ4MzEzMjQ4OTYxMzA4ODY1MzMxMgZDZD_5225", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Si vous avez d’autres questions, n’hésitez pas ! Bonne journée à vous.", "created_at": "2026-06-01T15:07:28.182560", "media_url": null, "media_mime_type": null}, {"id": 37660, "message_id": "meta_1126507554064860_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDQ4MjcwMDU0NDU2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU0NTgwMTI2ODY0Nzc0MjozMjg0MTIyNjc1ODcyNTg5ODIwODU4MDk0NDUzNzg0NTc2MAZDZD", "sender": "user", "message_type": "text", "content": "À quelle heure", "created_at": "2026-06-01T15:07:51.283610", "media_url": null, "media_mime_type": null}, {"id": 37662, "message_id": "bot_meta_1126507554064860_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDQ4MjcwMDU0NDU2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU0NTgwMTI2ODY0Nzc0MjozMjg0MTIyNjc1ODcyNTg5ODIwODU4MDk0NDUzNzg0NTc2MAZDZD_3817", "sender": "bot", "message_type": "text", "content": "Le cabinet est ouvert demain de 09h30 à 18h00. L’équipe va vous contacter pour vous proposer l’heure exacte selon les disponibilités. Si vous avez une préférence d’horaire, dites-le-moi !", "created_at": "2026-06-01T15:08:14.567301", "media_url": null, "media_mime_type": null}, {"id": 37663, "message_id": "meta_1126507554064860_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDQ4MjcwMDU0NDU2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU0NTgwMTI2ODY0Nzc0MjozMjg0MTIyNzg1NjE4NjczMTgwMjI0MjAxNjAyNzM0NDg5NgZDZD", "sender": "user", "message_type": "text", "content": "11h30", "created_at": "2026-06-01T15:08:50.624757", "media_url": null, "media_mime_type": null}, {"id": 37664, "message_id": "bot_meta_1126507554064860_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDQ4MjcwMDU0NDU2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU0NTgwMTI2ODY0Nzc0MjozMjg0MTIyNzg1NjE4NjczMTgwMjI0MjAxNjAyNzM0NDg5NgZDZD_514", "sender": "bot", "message_type": "text", "content": "Merci, vous souhaitez donc un rendez-vous demain à 11h30. Pouvez-vous me préciser le motif de votre visite (par exemple : détartrage, appareil dentaire, etc.) ? Et j’aurais aussi besoin de votre numéro de téléphone pour transmettre la demande à l’équipe.", "created_at": "2026-06-01T15:09:01.885372", "media_url": null, "media_mime_type": null}]...
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Merci, vous souhaitez donc un rendez-vous demain à Merci, vous souhaitez donc un rendez-vous demain à 11h30. Pouvez-vous me préciser le motif de votre visite (par exemple : détartrage, appareil dentaire, etc.) ? Et j’aurais aussi besoin de votre numéro de téléphone pour transmettre la demande à l’équipe....
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[{"id": 8511, "message_id": "A [{"id": 8511, "message_id": "ACA803688F2F5E944B0322DC17D8BB83", "sender": "user", "message_type": "text", "content": "Buenas noches", "created_at": "2026-03-29T21:33:44.282423", "media_url": null, "media_mime_type": null}, {"id": 8512, "message_id": "bot_ACA803688F2F5E944B0322DC17D8BB83_4565", "sender": "bot", "message_type": "text", "content": "Buenas noches 😊 ¿En qué puedo ayudarte?", "created_at": "2026-03-29T21:33:56.092876", "media_url": null, "media_mime_type": null}, {"id": 8513, "message_id": "AC986CEB0F842AC7DE6F8AA9A4E8E654", "sender": "user", "message_type": "text", "content": "e nada muchas gracias", "created_at": "2026-03-29T21:36:40.503409", "media_url": null, "media_mime_type": null}, {"id": 8514, "message_id": "bot_AC986CEB0F842AC7DE6F8AA9A4E8E654_248", "sender": "bot", "message_type": "text", "content": "De nada, un placer ayudarte 😊 Si necesitas algo más, aquí estoy. ¡Que tengas buena noche!", "created_at": "2026-03-29T21:36:52.343004", "media_url": null, "media_mime_type": null}, {"id": 8515, "message_id": "AC4770F55A75271FE6923ADEA083AA59", "sender": "user", "message_type": "text", "content": "Le tengo claro te espero por la respuesta Buena noche", "created_at": "2026-03-29T21:38:15.313154", "media_url": null, "media_mime_type": null}, {"id": 8516, "message_id": "bot_AC4770F55A75271FE6923ADEA083AA59_1224", "sender": "bot", "message_type": "text", "content": "Perfecto, Mohamed. El equipo te contactará pronto. Que tengas una excelente noche 😊", "created_at": "2026-03-29T21:38:26.787484", "media_url": null, "media_mime_type": null}, {"id": 8517, "message_id": "ACE376E0A7FCEB79FD691EAF399FDFAC", "sender": "user", "message_type": "text", "content": "Gracias señorita u señora", "created_at": "2026-03-29T21:39:13.218288", "media_url": null, "media_mime_type": null}, {"id": 8518, "message_id": "bot_ACE376E0A7FCEB79FD691EAF399FDFAC_1467", "sender": "bot", "message_type": "text", "content": "De nada Mohamed, un placer ayudarte 😊 ¡Que descanses bien!", "created_at": "2026-03-29T21:39:24.323305", "media_url": null, "media_mime_type": null}, {"id": 8519, "message_id": "AC5BEF872D036E1DB997A62BF62A2266", "sender": "user", "message_type": "text", "content": "Gracias 👍", "created_at": "2026-03-29T21:39:44.896942", "media_url": null, "media_mime_type": null}, {"id": 8520, "message_id": "bot_AC5BEF872D036E1DB997A62BF62A2266_6300", "sender": "bot", "message_type": "text", "content": "Con mucho gusto Mohamed 😊 Si necesitas algo más, aquí estoy. ¡Buena noche!", "created_at": "2026-03-29T21:39:56.317426", "media_url": null, "media_mime_type": null}, {"id": 8521, "message_id": "AC2FAB430E2EDF034503CF6A0DFCA84C", "sender": "user", "message_type": "text", "content": "no perdona por molestarte", "created_at": "2026-03-29T21:40:40.255811", "media_url": null, "media_mime_type": null}, {"id": 8522, "message_id": "bot_AC2FAB430E2EDF034503CF6A0DFCA84C_4080", "sender": "bot", "message_type": "text", "content": "No es ninguna molestia, Mohamed 😊 Estoy aquí para ayudarte cuando lo necesites. ¡Que tengas una buena noche!", "created_at": "2026-03-29T21:40:51.614066", "media_url": null, "media_mime_type": null}]...
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No es ninguna molestia, Mohamed 😊 Estoy aquí para No es ninguna molestia, Mohamed 😊 Estoy aquí para ayudarte cuando lo necesites. ¡Que tengas una buena noche!...
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[{"id": 36232, "message_id": " [{"id": 36232, "message_id": "bot_3AFE1789FB9C5F6643AC_1639", "sender": "bot", "message_type": "text", "content": "Unfortunately, the clinic is closed on Sunday.", "created_at": "2026-05-28T21:19:29.706793", "media_url": null, "media_mime_type": null}, {"id": 36233, "message_id": "bot_3AFE1789FB9C5F6643AC_28", "sender": "bot", "message_type": "text", "content": "Would you like to book your appointment for Saturday instead?", "created_at": "2026-05-28T21:19:29.776543", "media_url": null, "media_mime_type": null}, {"id": 36234, "message_id": "bot_3AFE1789FB9C5F6643AC_3742", "sender": "bot", "message_type": "text", "content": "If yes, please share your full name and the reason for your visit so I can assist you further.", "created_at": "2026-05-28T21:19:29.839828", "media_url": null, "media_mime_type": null}, {"id": 36235, "message_id": "3A432B0A0833D327E485", "sender": "user", "message_type": "text", "content": "Mohamed amine karraz is my full name", "created_at": "2026-05-28T21:19:31.100479", "media_url": null, "media_mime_type": null}, {"id": 36236, "message_id": "3AE0B52AEED98116B1D4", "sender": "user", "message_type": "text", "content": "I mean saturday my bad", "created_at": "2026-05-28T21:19:44.077685", "media_url": null, "media_mime_type": null}, {"id": 36237, "message_id": "bot_3A432B0A0833D327E485_5952", "sender": "bot", "message_type": "text", "content": "Thank you Mohamed Amine Karraz for your details.", "created_at": "2026-05-28T21:19:44.085086", "media_url": null, "media_mime_type": null}, {"id": 36238, "message_id": "bot_3A432B0A0833D327E485_9864", "sender": "bot", "message_type": "text", "content": "Just to let you know, the clinic is closed on Sunday.", "created_at": "2026-05-28T21:19:44.139975", "media_url": null, "media_mime_type": null}, {"id": 36239, "message_id": "bot_3A432B0A0833D327E485_5192", "sender": "bot", "message_type": "text", "content": "Would you like to book your appointment for Saturday morning instead, or do you prefer another day?", "created_at": "2026-05-28T21:19:44.214909", "media_url": null, "media_mime_type": null}, {"id": 36240, "message_id": "bot_3A432B0A0833D327E485_2182", "sender": "bot", "message_type": "text", "content": "And could you please tell me the reason for your visit?", "created_at": "2026-05-28T21:19:44.268728", "media_url": null, "media_mime_type": null}, {"id": 36241, "message_id": "bot_3AE0B52AEED98116B1D4_6126", "sender": "bot", "message_type": "text", "content": "No problem Mohamed Amine Karraz 😊 Could you please tell me the reason for your visit, and if you have a preferred time on Saturday morning?", "created_at": "2026-05-28T21:19:58.428602", "media_url": null, "media_mime_type": null}, {"id": 36242, "message_id": "bot_3AE0B52AEED98116B1D4_5489", "sender": "bot", "message_type": "text", "content": "Once I have these details, I’ll notify the team to contact you for confirmation.", "created_at": "2026-05-28T21:19:58.490842", "media_url": null, "media_mime_type": null}, {"id": 36243, "message_id": "bot_3AE0B52AEED98116B1D4_4796", "sender": "bot", "message_type": "text", "content": "Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻", "created_at": "2026-05-28T21:19:58.547146", "media_url": null, "media_mime_type": null}]...
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No problem Mohamed Amine Karraz 😊 Could you please No problem Mohamed Amine Karraz 😊 Could you please tell me the reason for your visit, and if you have a preferred time on Saturday morning?
Once I have these details, I’ll notify the team to contact you for confirmation. Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻...
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[{"id": 20481, "message_id": " [{"id": 20481, "message_id": "A56EF4FC491A09CD61FFB641A65FBA9F", "sender": "user", "message_type": "text", "content": "Por la mañana temprano mejor", "created_at": "2026-04-29T09:58:11.008916", "media_url": null, "media_mime_type": null}, {"id": 20482, "message_id": "A5B05780029DD60E6952E4AC574E7509", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-04-29T09:58:56.237146", "media_url": null, "media_mime_type": null}, {"id": 20492, "message_id": "3EB0CF5F4EB2EC04DF9B89", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NICOLAS CAMACHO Umpierrez*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mardi 12 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NICOLAS CAMACHO*\r\nلديكم موعد مع ** يوم *الثلاثاء 12 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T10:10:49.884996", "media_url": null, "media_mime_type": null}, {"id": 20493, "message_id": "A548360F808F9AAF3439B2B66ADC1C22", "sender": "user", "message_type": "text", "content": "Many thanks see you monday 12", "created_at": "2026-04-29T10:11:25.500171", "media_url": null, "media_mime_type": null}, {"id": 20494, "message_id": "A57090415278B30F99E9FEB73F8D7342", "sender": "bot", "message_type": "text", "content": "Welcome", "created_at": "2026-04-29T10:13:55.417570", "media_url": null, "media_mime_type": null}, {"id": 36402, "message_id": "A530F8C9C53C1FF4A2D67A77DA3BC194", "sender": "user", "message_type": "text", "content": "Hi you are open?", "created_at": "2026-05-29T14:06:13.004468", "media_url": null, "media_mime_type": null}, {"id": 36403, "message_id": "bot_A530F8C9C53C1FF4A2D67A77DA3BC194_9819", "sender": "bot", "message_type": "text", "content": "Yes, we are open today until 19:00. If you need an appointment or more information, let me know!", "created_at": "2026-05-29T14:06:26.346975", "media_url": null, "media_mime_type": null}, {"id": 36404, "message_id": "A5A9EA206FEE3FAF1EC0ECEA960BCE42", "sender": "user", "message_type": "text", "content": "Ye i newd appointment when i can?", "created_at": "2026-05-29T14:07:28.459839", "media_url": null, "media_mime_type": null}, {"id": 36405, "message_id": "A52627A7BA77B86B355CFBFD47A24D48", "sender": "user", "message_type": "text", "content": "Im in tanger!", "created_at": "2026-05-29T14:07:35.991869", "media_url": null, "media_mime_type": null}, {"id": 36406, "message_id": "A544C296278672A301F203F0B59384B9", "sender": "user", "message_type": "text", "content": "I need", "created_at": "2026-05-29T14:07:45.511673", "media_url": null, "media_mime_type": null}, {"id": 36407, "message_id": "A5CF926404C0667A898CE3634F8DEB57", "sender": "user", "message_type": "text", "content": "Sorry", "created_at": "2026-05-29T14:07:47.915924", "media_url": null, "media_mime_type": null}, {"id": 36408, "message_id": "bot_A5CF926404C0667A898CE3634F8DEB57_947", "sender": "bot", "message_type": "text", "content": "No problem at all! 😊 Can you please tell me your full name, the type of dental care you need, and your preferred day or time for the appointment? This will help us organize your visit quickly.", "created_at": "2026-05-29T14:08:02.866486", "media_url": null, "media_mime_type": null}]...
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No problem at all! 😊 Can you please tell me your f No problem at all! 😊 Can you please tell me your full name, the type of dental care you need, and your preferred day or time for the appointment? This will help us organize your visit quickly....
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[{"id": 41073, "message_id": " [{"id": 41073, "message_id": "3AC600A0BEA82929BBF9", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*KHAWLAH Zaman*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 11 juin 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez con...</reply_to> Ok can i do 10am please on this day please.", "created_at": "2026-06-09T19:04:11.629840", "media_url": null, "media_mime_type": null}, {"id": 41074, "message_id": "bot_3AC600A0BEA82929BBF9_4844", "sender": "bot", "message_type": "text", "content": "Thank you for confirming!", "created_at": "2026-06-09T19:04:26.317309", "media_url": null, "media_mime_type": null}, {"id": 41075, "message_id": "bot_3AC600A0BEA82929BBF9_7057", "sender": "bot", "message_type": "text", "content": "Your request for Thursday, June 11, 2026, at 10:00 AM for Khawlah Zaman has been received.", "created_at": "2026-06-09T19:04:26.382589", "media_url": null, "media_mime_type": null}, {"id": 41076, "message_id": "bot_3AC600A0BEA82929BBF9_562", "sender": "bot", "message_type": "text", "content": "The team will contact you directly to confirm your appointment.", "created_at": "2026-06-09T19:04:26.444046", "media_url": null, "media_mime_type": null}, {"id": 41077, "message_id": "bot_3AC600A0BEA82929BBF9_5138", "sender": "bot", "message_type": "text", "content": "Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻", "created_at": "2026-06-09T19:04:26.510037", "media_url": null, "media_mime_type": null}, {"id": 41079, "message_id": "3A19BF56CCD26E8F9C14", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-06-09T19:06:08.896348", "media_url": null, "media_mime_type": null}, {"id": 41080, "message_id": "bot_3A19BF56CCD26E8F9C14_8796", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour ! L’équipe va vous contacter prochainement pour la confirmation. Si vous avez d’autres questions, n’hésitez pas 😊", "created_at": "2026-06-09T19:06:20.385475", "media_url": null, "media_mime_type": null}, {"id": 41081, "message_id": "3AE5A7989C847095A56A", "sender": "user", "message_type": "text", "content": "Sorry i mean june 12th", "created_at": "2026-06-09T19:06:30.351489", "media_url": null, "media_mime_type": null}, {"id": 41085, "message_id": "bot_3AE5A7989C847095A56A_5657", "sender": "bot", "message_type": "text", "content": "No problem!", "created_at": "2026-06-09T19:06:42.413240", "media_url": null, "media_mime_type": null}, {"id": 41086, "message_id": "bot_3AE5A7989C847095A56A_847", "sender": "bot", "message_type": "text", "content": "I’ve updated your request for Friday, June 12th, 2026 at 10:00 AM for Khawlah Zaman.", "created_at": "2026-06-09T19:06:42.473346", "media_url": null, "media_mime_type": null}, {"id": 41087, "message_id": "bot_3AE5A7989C847095A56A_8995", "sender": "bot", "message_type": "text", "content": "The team will contact you soon to confirm.", "created_at": "2026-06-09T19:06:42.540707", "media_url": null, "media_mime_type": null}, {"id": 41088, "message_id": "bot_3AE5A7989C847095A56A_5138", "sender": "bot", "message_type": "text", "content": "Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻", "created_at": "2026-06-09T19:06:42.605478", "media_url": null, "media_mime_type": null}]...
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No problem! I’ve updated your request for Friday, No problem! I’ve updated your request for Friday, June 12th, 2026 at 10:00 AM for Khawlah Zaman. The team will contact you soon to confirm.
Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻...
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[{"id": 37345, "message_id": " [{"id": 37345, "message_id": "3A2E073FDAD1D8624296", "sender": "user", "message_type": "text", "content": "Is the teeth cleaning airflow?", "created_at": "2026-06-01T10:05:09.524654", "media_url": null, "media_mime_type": null}, {"id": 37346, "message_id": "A513A97A8A6422DE705DEB6F9A235E75", "sender": "bot", "message_type": "text", "content": "Yes", "created_at": "2026-06-01T10:08:18.738025", "media_url": null, "media_mime_type": null}, {"id": 38364, "message_id": "3AD21177DED8C30FF2B2", "sender": "user", "message_type": "text", "content": "Hi. 😊\n\n\nMy friend ( Amina) changed her mind and doesn’t want the appointment.\n\nI want the teeth cleaning only not the whitening.", "created_at": "2026-06-03T11:13:41.513316", "media_url": null, "media_mime_type": null}, {"id": 38368, "message_id": "bot_3AD21177DED8C30FF2B2_9607", "sender": "bot", "message_type": "text", "content": "Thank you for letting us know!", "created_at": "2026-06-03T11:13:55.679797", "media_url": null, "media_mime_type": null}, {"id": 38369, "message_id": "bot_3AD21177DED8C30FF2B2_7126", "sender": "bot", "message_type": "text", "content": "Your request to cancel Amina’s appointment and keep only the teeth cleaning for yourself has been sent to the team.", "created_at": "2026-06-03T11:13:55.743087", "media_url": null, "media_mime_type": null}, {"id": 38370, "message_id": "bot_3AD21177DED8C30FF2B2_5595", "sender": "bot", "message_type": "text", "content": "They will contact you soon to confirm the update.", "created_at": "2026-06-03T11:13:55.810076", "media_url": null, "media_mime_type": null}, {"id": 38371, "message_id": "bot_3AD21177DED8C30FF2B2_5138", "sender": "bot", "message_type": "text", "content": "Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻", "created_at": "2026-06-03T11:13:55.867623", "media_url": null, "media_mime_type": null}, {"id": 38651, "message_id": "A5CB7944D46D9543D0CAA4A28EBAF7CC", "sender": "bot", "message_type": "text", "content": "Good morning", "created_at": "2026-06-04T08:56:54.483014", "media_url": null, "media_mime_type": null}, {"id": 38652, "message_id": "A5F68A2B172A49C509FD92BD266CD79F", "sender": "bot", "message_type": "text", "content": "How are you", "created_at": "2026-06-04T08:56:57.753147", "media_url": null, "media_mime_type": null}, {"id": 38653, "message_id": "A573E01461D792F5D439D284770CBD55", "sender": "bot", "message_type": "text", "content": "<reply_to>Hi. 😊\n\n\nMy friend ( Amina) changed her mind and doesn’t want the appointment.\n\nI want the teeth cleaning only not the whitening.</reply_to> Ok", "created_at": "2026-06-04T08:58:13.347292", "media_url": null, "media_mime_type": null}, {"id": 42576, "message_id": "3AA0ABE458168C2A1C6F", "sender": "user", "message_type": "text", "content": "Hi. I will not be able unfortunately to visit dentist this time in Tangier. I would like to cancel my appointment on Monday", "created_at": "2026-06-12T19:33:15.528291", "media_url": null, "media_mime_type": null}, {"id": 42580, "message_id": "bot_3AA0ABE458168C2A1C6F_7525", "sender": "bot", "message_type": "text", "content": "No problem, your cancellation request for Monday has been sent to the team. They will handle it for you إن شاء الله 🙏🏻\n\nIf you need to reschedule in the future, feel free to reach out anytime.", "created_at": "2026-06-12T19:33:29.081787", "media_url": null, "media_mime_type": null}]...
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No problem, your cancellation request for Monday h No problem, your cancellation request for Monday has been sent to the team. They will handle it for you إن شاء الله 🙏🏻
If you need to reschedule in the future, feel free to reach out anytime....
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[{"id": 12160, "message_id": " [{"id": 12160, "message_id": "3A9446C8180EEA1136D9", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-05T01:56:30.777312", "media_url": null, "media_mime_type": null}, {"id": 12161, "message_id": "bot_3A9446C8180EEA1136D9_6883", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-05T01:56:45.226491", "media_url": null, "media_mime_type": null}, {"id": 12162, "message_id": "3A07DB123D6B028A6540", "sender": "user", "message_type": "text", "content": "I want the pricing", "created_at": "2026-04-05T01:57:25.021463", "media_url": null, "media_mime_type": null}, {"id": 12163, "message_id": "bot_3A07DB123D6B028A6540_3462", "sender": "bot", "message_type": "text", "content": "Sure, I can help with that! Could you please let me know the type of document you need translated, the country it was issued in, and the language pair (e.g., Arabic to English)? This will help me provide you with the most accurate pricing information.", "created_at": "2026-04-05T01:57:36.467844", "media_url": null, "media_mime_type": null}, {"id": 12164, "message_id": "3A104144C0D17631A957", "sender": "user", "message_type": "text", "content": "Bitth doc from englidh to arabic", "created_at": "2026-04-05T01:57:53.218469", "media_url": null, "media_mime_type": null}, {"id": 12165, "message_id": "bot_3A104144C0D17631A957_4407", "sender": "bot", "message_type": "text", "content": "Thank you for the details! Could you please let me know which country issued the birth certificate? This will help me provide the most accurate pricing information.", "created_at": "2026-04-05T01:58:09.143957", "media_url": null, "media_mime_type": null}, {"id": 12166, "message_id": "3A88166B782E3323892F", "sender": "user", "message_type": "text", "content": "Syria", "created_at": "2026-04-05T01:58:24.023668", "media_url": null, "media_mime_type": null}, {"id": 12167, "message_id": "bot_3A88166B782E3323892F_4924", "sender": "bot", "message_type": "text", "content": "For a birth certificate issued in Syria, translating from English to Arabic, our certified translation starts from $45 per page. The final price depends on the number of pages and the document's formatting.\n\nIf you'd like an exact quote, it takes about 2 minutes to fill out:\nhttps://globalattache.com/index.php?mc=Quote&c=REQUEST_A_QUOTE", "created_at": "2026-04-05T01:58:42.787564", "media_url": null, "media_mime_type": null}, {"id": 12168, "message_id": "3A03A9ADE52FD9AD34C9", "sender": "user", "message_type": "text", "content": "Ok give me my order status", "created_at": "2026-04-05T01:58:57.565018", "media_url": null, "media_mime_type": null}, {"id": 12169, "message_id": "bot_3A03A9ADE52FD9AD34C9_3783", "sender": "bot", "message_type": "text", "content": "Could you please provide your order number? It should look something like DBO453230. This will help me check the status of your order for you.", "created_at": "2026-04-05T01:59:08.482508", "media_url": null, "media_mime_type": null}, {"id": 12170, "message_id": "3A935A1769F2824F692E", "sender": "user", "message_type": "text", "content": "No I dont remember it", "created_at": "2026-04-05T01:59:18.326363", "media_url": null, "media_mime_type": null}, {"id": 12171, "message_id": "bot_3A935A1769F2824F692E_654", "sender": "bot", "message_type": "text", "content": "No worries! I can look up your order status using the email address you used when placing the order. Could you please provide that email address?", "created_at": "2026-04-05T01:59:30.116273", "media_url": null, "media_mime_type": null}]...
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No worries! I can look up your order status using No worries! I can look up your order status using the email address you used when placing the order. Could you please provide that email address?...
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[{"id": 26518, "message_id": " [{"id": 26518, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURCRTBGNzA5OENFRDRCMjQ0QQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] \"...also on about like it was in English and talking about the... uh, I don't know the name in English but uh... قافلة الصمود... I don't know the name in English.\"", "created_at": "2026-05-09T21:15:03.327465", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/7678/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27587, "message_id": "meta_echo_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTk5NjkzOEMyRENBOTA1RDM4QQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] I think it's called fortella. كأني قلتها غلط fortella.", "created_at": "2026-05-11T20:02:36.230951", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/7989/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27589, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI3OERBQzFFREE2M0ZEREVFRAA=", "sender": "user", "message_type": "text", "content": "Yeah", "created_at": "2026-05-11T20:52:44.114462", "media_url": null, "media_mime_type": null}, {"id": 27590, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI3OERBQzFFREE2M0ZEREVFRAA=_8515", "sender": "bot", "message_type": "text", "content": "If you need any assistance with translations or have questions, feel free to let me know! 😊", "created_at": "2026-05-11T20:53:24.555073", "media_url": null, "media_mime_type": null}, {"id": 27591, "message_id": "meta_echo_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUI1ODM5QUE2NTA1RjczRjUyNwA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Of course! Here’s the transcription of the audio provided:\n\n“Thank you. I'll send you my, uh, what do you call it, TikTok account. I have a lot of poetry there and reflections.”", "created_at": "2026-05-11T21:24:01.081387", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/7990/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30444, "message_id": "meta_echo_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTc3QjY5NjFGQzNEOEVBOTRFQQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا لا والله بلا حدّة، جزء من الأدوية اللي باخدها تأثيرها الجانبي، وجزء منها brain cancer ما بعرف شو اللي مسببها، نصها هيك ونصها هيك شكلها.", "created_at": "2026-05-15T23:23:55.440761", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/8877/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30445, "message_id": "meta_echo_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTVEQTg3NTIzQzNCMkExMURGRgA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] بس أكمل التاسك، هلأ مثلاً بقوم من هون بروح بدي أروح عالمطبخ عشان أساوي شغلة، بس أطلع من قدام الجهاز بكون نسيت.", "created_at": "2026-05-15T23:24:08.646896", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/8878/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30446, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQThGOTQyMzBBMzVFMUM4RjhDRgA=", "sender": "user", "message_type": "text", "content": "حال احسن من حال الحمد لله الله يعافيك", "created_at": "2026-05-15T23:29:51.196655", "media_url": null, "media_mime_type": null}, {"id": 30447, "message_id": "meta_echo_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTQyNTk4QzcyRjlENkQ3MUJGRAA=", "sender": "bot", "message_type": "text", "content": "الحمد لله", "created_at": "2026-05-15T23:30:16.874887", "media_url": null, "media_mime_type": null}, {"id": 32434, "message_id": "meta_echo_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUE1MzU3ODEwNDNDREM2RDg0RQA=", "sender": "bot", "message_type": "text", "content": "https://us06web.zoom.us/meetings/84982907706/invitations?signature=hd26h0Bhx7u4H69mvVFgT9_vmRkJ7sGNARaQ5umYwfs", "created_at": "2026-05-19T15:26:01.010310", "media_url": null, "media_mime_type": null}, {"id": 32450, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRTcwMUVBN0U5NTFFNEYxOTFCAA==", "sender": "user", "message_type": "text", "content": "I'll not be at the meeting", "created_at": "2026-05-19T16:00:54.150820", "media_url": null, "media_mime_type": null}, {"id": 32451, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRTcwMUVBN0U5NTFFNEYxOTFCAA==_5673", "sender": "bot", "message_type": "text", "content": "No worries! If there's anything else you need or if you have any questions, feel free to reach out. Take care! 😊", "created_at": "2026-05-19T16:01:27.283892", "media_url": null, "media_mime_type": null}]...
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No worries! If there's anything else you need No worries! If there's anything else you need or if you have any questions, feel free to reach out. Take care! 😊...
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[{"id": 12172, "message_id": " [{"id": 12172, "message_id": "3A05CC030EF3901E74F5", "sender": "user", "message_type": "text", "content": "Aminesaada18@gmail.com", "created_at": "2026-04-05T01:59:50.660375", "media_url": null, "media_mime_type": null}, {"id": 12173, "message_id": "bot_3A05CC030EF3901E74F5_3562", "sender": "bot", "message_type": "text", "content": "I found a couple of quotes associated with your email:\n\n1. **Quote DBO69839efd76810**: This quote has expired. You can contact support to request a refreshed quote.\n \n2. **Quote DBO6976bcc9e8f15**: This quote has been submitted, and our team will review and provide pricing shortly.\n\nIf you need further assistance or a refreshed quote, please let me know!", "created_at": "2026-04-05T02:00:04.401372", "media_url": null, "media_mime_type": null}, {"id": 12174, "message_id": "3AD223F420E0E0F03212", "sender": "user", "message_type": "text", "content": "Hi how are you", "created_at": "2026-04-05T02:01:46.592731", "media_url": null, "media_mime_type": null}, {"id": 12175, "message_id": "bot_3AD223F420E0E0F03212_3286", "sender": "bot", "message_type": "text", "content": "Doing great, thank you! 😊 How can I help you today?", "created_at": "2026-04-05T02:01:57.448682", "media_url": null, "media_mime_type": null}, {"id": 12176, "message_id": "3AEFC017EB4B048FC403", "sender": "user", "message_type": "text", "content": "I would like to know the pricing for a birth certificate", "created_at": "2026-04-05T02:02:17.160132", "media_url": null, "media_mime_type": null}, {"id": 12177, "message_id": "bot_3AEFC017EB4B048FC403_7725", "sender": "bot", "message_type": "text", "content": "Could you please let me know which country issued the birth certificate and the languages you need for translation? This will help me provide you with the most accurate pricing information.", "created_at": "2026-04-05T02:02:28.105802", "media_url": null, "media_mime_type": null}, {"id": 12178, "message_id": "3A9C71911930E8B8795B", "sender": "user", "message_type": "text", "content": "Jordan 2 pages from arabic to english", "created_at": "2026-04-05T02:02:43.300640", "media_url": null, "media_mime_type": null}, {"id": 12179, "message_id": "bot_3A9C71911930E8B8795B_346", "sender": "bot", "message_type": "text", "content": "For a birth certificate issued in Jordan, the certified translation from Arabic to English starts from $45 per page. Since you have two pages, the starting price would be $90. The final price may vary based on document formatting and clarity.\n\nIf you'd like an exact quote, it takes about 2 minutes to fill out:\nhttps://globalattache.com/index.php?mc=Quote&c=REQUEST_A_QUOTE", "created_at": "2026-04-05T02:03:01.695541", "media_url": null, "media_mime_type": null}, {"id": 12180, "message_id": "3A5BA8615B3CF87F5009", "sender": "user", "message_type": "text", "content": "Ok could you give my order status", "created_at": "2026-04-05T02:03:21.671641", "media_url": null, "media_mime_type": null}, {"id": 12181, "message_id": "bot_3A5BA8615B3CF87F5009_2838", "sender": "bot", "message_type": "text", "content": "Your most recent quote, with reference DBO69839efd76810, has expired. To proceed, you'll need to contact support to request a refreshed quote.\n\nIf you need any assistance with this, feel free to let me know!", "created_at": "2026-04-05T02:03:35.250266", "media_url": null, "media_mime_type": null}, {"id": 12182, "message_id": "3A48081A6ECF9BF7D8EE", "sender": "user", "message_type": "text", "content": "I don’t remember it", "created_at": "2026-04-05T02:03:44.458252", "media_url": null, "media_mime_type": null}, {"id": 12183, "message_id": "bot_3A48081A6ECF9BF7D8EE_2244", "sender": "bot", "message_type": "text", "content": "No worries! If you need a refreshed quote or have any questions, I can help guide you through the process. Would you like me to send you the link to request a new quote? It only takes about 2 minutes to fill out.", "created_at": "2026-04-05T02:03:55.669499", "media_url": null, "media_mime_type": null}]...
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No worries! If you need a refreshed quote or have No worries! If you need a refreshed quote or have any questions, I can help guide you through the process. Would you like me to send you the link to request a new quote? It only takes about 2 minutes to fill out....
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[{"id": 46649, "message_id": " [{"id": 46649, "message_id": "AC783DC9A6E59310881B50B6424E4815", "sender": "user", "message_type": "text", "content": "Une réponse via WhatsApp si possible", "created_at": "2026-06-22T11:39:18.390106", "media_url": null, "media_mime_type": null}, {"id": 46650, "message_id": "bot_AC783DC9A6E59310881B50B6424E4815_73", "sender": "bot", "message_type": "text", "content": "Bien noté !", "created_at": "2026-06-22T11:39:30.524485", "media_url": null, "media_mime_type": null}, {"id": 46651, "message_id": "bot_AC783DC9A6E59310881B50B6424E4815_9548", "sender": "bot", "message_type": "text", "content": "Pour avancer, pouvez-vous me donner votre nom complet et le type de soin ou la raison de votre visite ?", "created_at": "2026-06-22T11:39:30.592544", "media_url": null, "media_mime_type": null}, {"id": 46652, "message_id": "bot_AC783DC9A6E59310881B50B6424E4815_9339", "sender": "bot", "message_type": "text", "content": "Je transmettrai votre demande à l’équipe qui vous répondra directement sur WhatsApp pour fixer la date la plus proche.", "created_at": "2026-06-22T11:39:30.636371", "media_url": null, "media_mime_type": null}, {"id": 46721, "message_id": "AC2D6B5B41115F7FB80A905A09484561", "sender": "user", "message_type": "text", "content": "Couronne dentaire", "created_at": "2026-06-22T13:12:47.653390", "media_url": null, "media_mime_type": null}, {"id": 46722, "message_id": "bot_AC2D6B5B41115F7FB80A905A09484561_423", "sender": "bot", "message_type": "text", "content": "Merci ! Pouvez-vous me donner votre nom complet pour que je puisse transmettre la demande à l’équipe ? Ils vous contacteront directement sur WhatsApp pour vous proposer la date la plus proche.", "created_at": "2026-06-22T13:13:00.141998", "media_url": null, "media_mime_type": null}, {"id": 46729, "message_id": "AC9ECB4F923BF733CD0A5FE8DA6C58DD", "sender": "user", "message_type": "text", "content": "Omar", "created_at": "2026-06-22T13:15:37.509189", "media_url": null, "media_mime_type": null}, {"id": 46730, "message_id": "bot_AC9ECB4F923BF733CD0A5FE8DA6C58DD_3163", "sender": "bot", "message_type": "text", "content": "Merci Omar !", "created_at": "2026-06-22T13:15:51.733960", "media_url": null, "media_mime_type": null}, {"id": 46731, "message_id": "bot_AC9ECB4F923BF733CD0A5FE8DA6C58DD_6463", "sender": "bot", "message_type": "text", "content": "Pour finaliser la demande, pouvez-vous préciser si vous avez une préférence pour le jour ou l’heure du rendez-vous, ou souhaitez-vous simplement la première disponibilité ?", "created_at": "2026-06-22T13:15:51.776663", "media_url": null, "media_mime_type": null}, {"id": 46732, "message_id": "bot_AC9ECB4F923BF733CD0A5FE8DA6C58DD_5293", "sender": "bot", "message_type": "text", "content": "Dès réception, je transmets tout à l’équipe qui vous contactera directement sur WhatsApp pour confirmation.", "created_at": "2026-06-22T13:15:51.814054", "media_url": null, "media_mime_type": null}, {"id": 46733, "message_id": "AC455FD4BB2819FECD0380CB49DCF7A1", "sender": "user", "message_type": "text", "content": "C quoi les horaires", "created_at": "2026-06-22T13:16:22.100184", "media_url": null, "media_mime_type": null}, {"id": 46734, "message_id": "bot_AC455FD4BB2819FECD0380CB49DCF7A1_3843", "sender": "bot", "message_type": "text", "content": "Nos horaires sont : \nLundi à vendredi de 09h00 à 19h00, \nSamedi de 09h00 à 14h00. \nLe dimanche, le cabinet est fermé. \n\nVous souhaitez un rendez-vous sur un créneau précis ?", "created_at": "2026-06-22T13:16:33.548398", "media_url": null, "media_mime_type": null}]...
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Nos horaires sont :
Lundi à vendredi de 09h00 à Nos horaires sont :
Lundi à vendredi de 09h00 à 19h00,
Samedi de 09h00 à 14h00.
Le dimanche, le cabinet est fermé.
Vous souhaitez un rendez-vous sur un créneau précis ?...
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[{"id": 32916, "message_id": " [{"id": 32916, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjYzNjc3NzAzFQIAEhggQUM1ODFGMjYyNDJBMkVDM0JGQkM3NzAxRTRDNUZDRjAA", "sender": "user", "message_type": "text", "content": "Je voudrais connaître vos horaires de travail s’il vous plaît.\nEt aussi, à partir de combien commence le traitement des caries dentaires ?\nAinsi que le prix d’une radio panoramique.\nMerci", "created_at": "2026-05-20T13:08:02.155057", "media_url": null, "media_mime_type": null}, {"id": 32917, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjYzNjc3NzAzFQIAERggQTU0QjU0MUQwOEQ5M0UzNzQ0QzAzMkMxRkJBRDdFNzcA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-20T13:08:03.561871", "media_url": null, "media_mime_type": null}, {"id": 32919, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjYzNjc3NzAzFQIAEhggQUM1ODFGMjYyNDJBMkVDM0JGQkM3NzAxRTRDNUZDRjAA_1995", "sender": "bot", "message_type": "text", "content": "Nos horaires sont : du lundi au vendredi de 09h00 à 19h00, et le samedi de 09h00 à 14h00.", "created_at": "2026-05-20T13:08:24.638313", "media_url": null, "media_mime_type": null}, {"id": 32920, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjYzNjc3NzAzFQIAEhggQUM1ODFGMjYyNDJBMkVDM0JGQkM3NzAxRTRDNUZDRjAA_8655", "sender": "bot", "message_type": "text", "content": "Le dimanche, nous sommes fermés.", "created_at": "2026-05-20T13:08:24.694899", "media_url": null, "media_mime_type": null}, {"id": 32921, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjYzNjc3NzAzFQIAEhggQUM1ODFGMjYyNDJBMkVDM0JGQkM3NzAxRTRDNUZDRjAA_5295", "sender": "bot", "message_type": "text", "content": "Pour le traitement des caries dentaires, le tarif dépend de votre situation après évaluation par le docteur.", "created_at": "2026-05-20T13:08:24.745791", "media_url": null, "media_mime_type": null}, {"id": 32922, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjYzNjc3NzAzFQIAEhggQUM1ODFGMjYyNDJBMkVDM0JGQkM3NzAxRTRDNUZDRjAA_7621", "sender": "bot", "message_type": "text", "content": "La radio panoramique est à 200DH.", "created_at": "2026-05-20T13:08:24.790467", "media_url": null, "media_mime_type": null}, {"id": 32923, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjYzNjc3NzAzFQIAEhggQUM1ODFGMjYyNDJBMkVDM0JGQkM3NzAxRTRDNUZDRjAA_6068", "sender": "bot", "message_type": "text", "content": "Souhaitez-vous prendre un rendez-vous ?", "created_at": "2026-05-20T13:08:24.831428", "media_url": null, "media_mime_type": null}]...
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Nos horaires sont : du lundi au vendredi de 09h00 Nos horaires sont : du lundi au vendredi de 09h00 à 19h00, et le samedi de 09h00 à 14h00. Le dimanche, nous sommes fermés.
Pour le traitement des caries dentaires, le tarif dépend de votre situation après évaluation par le docteur. La radio panoramique est à 200DH.
Souhaitez-vous prendre un rendez-vous ?...
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[{"id": 23623, "message_id": " [{"id": 23623, "message_id": "3EB04CE0360A2311C1CA0D", "sender": "bot", "message_type": "image", "content": "Bonjour BEN CHRIF Oumaima\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 05 mai 2026 à 17:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 5 ماي 2026 على الساعة 17:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-04T17:05:30.934556", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6630/download", "media_mime_type": "image/jpeg"}, {"id": 23703, "message_id": "3AA2BBA0E926873BEFAD", "sender": "user", "message_type": "text", "content": "Bien note merci", "created_at": "2026-05-04T17:53:15.976683", "media_url": null, "media_mime_type": null}, {"id": 23704, "message_id": "bot_3AA2BBA0E926873BEFAD_9049", "sender": "bot", "message_type": "text", "content": "Merci à vous 😊 Si vous avez besoin de quoi que ce soit d’autre, n’hésitez pas à me le dire.", "created_at": "2026-05-04T17:53:27.818352", "media_url": null, "media_mime_type": null}, {"id": 24506, "message_id": "3A61A5DC8F5A4C97F1E7", "sender": "user", "message_type": "text", "content": "Bonsoir", "created_at": "2026-05-05T21:34:02.910467", "media_url": null, "media_mime_type": null}, {"id": 24507, "message_id": "bot_3A61A5DC8F5A4C97F1E7_4638", "sender": "bot", "message_type": "text", "content": "Bonsoir 😊 Bienvenue au Centre Dentaire Dr DINANI Hicham. Comment puis-je vous aider ?", "created_at": "2026-05-05T21:34:16.061711", "media_url": null, "media_mime_type": null}, {"id": 24508, "message_id": "3A99D32E6DB1AF4E95F0", "sender": "user", "message_type": "text", "content": "Bonsoir Docteur,\nJe me permets de vous contacter. Je suis Oumaima Benchrif, la patiente que vous avez reçue aujourd’hui à 18h.\nL’anesthésie commence à disparaître et je ressens une sensation de brûlure/gêne. Est-ce normal ? Que me conseillez-vous de faire s’il vous plaît ?", "created_at": "2026-05-05T21:34:35.110367", "media_url": null, "media_mime_type": null}, {"id": 24510, "message_id": "bot_3A99D32E6DB1AF4E95F0_2418", "sender": "bot", "message_type": "text", "content": "Notre équipe va vous recontacter très bientôt إن شاء الله 🙏🏻", "created_at": "2026-05-05T21:34:47.164557", "media_url": null, "media_mime_type": null}]...
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Notre équipe va vous recontacter très bientôt إن ش Notre équipe va vous recontacter très bientôt إن شاء الله 🙏🏻...
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[{"id": 16683, "message_id": " [{"id": 16683, "message_id": "A58BD13A7630ED6098D1431E3DCE8CB1", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-16T11:51:37.770566", "media_url": null, "media_mime_type": null}, {"id": 16684, "message_id": "bot_A58BD13A7630ED6098D1431E3DCE8CB1_4237", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Dr DINANI Hicham. Comment puis-je vous aider ?", "created_at": "2026-04-16T11:51:51.687051", "media_url": null, "media_mime_type": null}, {"id": 16685, "message_id": "A521E211D41444AD2D103BDE15C039C5", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"السلام سي عصام بخير كولشي مزيان؟ C'est possible عافاك تبدل ليا la date ديال هاد l'ordonnance؟ حيت أنا كنت فـ déplacement وكولشي وماساليتش باش ندفع لوراق وماهزيتهمش معايا، يالاه جيت ندفعهم اليوم قالوليا راه سالا، حيت هادا فيه le 13 أنا مانتبهتش كاع.\"", "created_at": "2026-04-16T11:53:44.122763", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4447/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16686, "message_id": "A5FF5EF66A2B9B6D915CBB70E1F8BD25", "sender": "user", "message_type": "image", "content": "(a) **Type of image**: This appears to be a **prescription document** from a dental clinic.\n\n(b) **If dental**: Not applicable, as this is not a dental photo or x-ray.\n\n(c) **Visible text (OCR)**:\n```\nCabinet dentaire Dr. DINANI \nINPE: 104175096 - IF: 18782657 - ICE: 001646846000055 - TP: 26127\n\nSalé, le 13/02/2026\n\nMOUSSAOUI MARYAM\n\nBIOTIC PLUS 1 / 125 G / MG (POUDRE POUR SUSPENSION BUVABLE)\n\n1 sachet 2 F/J PDT 7 j\n\n[Stamp:] DR. DINANI HICHAM\n\n[Stamp, lower part:] PHARMACIE COUD EL MARJOUH\nM. HAFID ELISSAFI\n...\n...\nBIOTIC PLUS 1/125 mg\n...\n6 118006 191023\n```\n(Some stamp and small text detail is partially unreadable due to low resolution/overlapping.)\n\n(d) **Flag**: \n- NEVER use diagnostic terms.\n- NEVER suggest a condition.\n- NEVER recommend treatment.\n\n**Summary**: This image shows a dental prescription document with visible handwriting, stamps, and medication name and instructions. No diagnostic or treatment suggestions provided.", "created_at": "2026-04-16T11:53:48.748835", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4448/download", "media_mime_type": "image/jpeg"}, {"id": 16687, "message_id": "bot_A5FF5EF66A2B9B6D915CBB70E1F8BD25_217", "sender": "bot", "message_type": "text", "content": "واخا سي عصام، باش نقدر نبلغ الفريق الطبي ديالنا بخصوص تغيير تاريخ هاد l'ordonnance، ممكن تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-16T11:54:18.884305", "media_url": null, "media_mime_type": null}, {"id": 16688, "message_id": "A5884DE9E3A56E6A7F91D53F9CDCFAC2", "sender": "user", "message_type": "image", "content": "[Image analysis] (a) **Type of image:** \nThis appears to be a document, specifically a dental report.\n\n(b) **Description (if dental):** \nThere is no dental photo or x-ray visible; only a document is shown. The document includes a summary of findings related to a panoramic dental exam.\n\n(c) **Visible text (OCR):**\n```\nDr. DINANI Hicham\n\nCompte rendu :\nNom du patient MOUSSAOUI MARYAM\n\nMédecin traitant : Dr. DINANI HICHAM\nExamen Réalisé : Radio panoramique <<PLANMECA DIMAX 3>>\n\nSalé, le 13/02/2026\n\nRésultats :\n\n- Pas de lésion osseuse décelable.\n- Base libre de sinus maxillaire.\n\nDr. DINANI Hicham\n(signature)\n```\n\n(d) **Flag:** \n- No diagnostic terms have been used in this response.\n- No conditions have been suggested.\n- No treatment recommendations have been provided.\n- This output is factual and observational only.", "created_at": "2026-04-16T11:54:24.236750", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4449/download", "media_mime_type": "image/jpeg"}, {"id": 16690, "message_id": "A5A83AE68B39B895A9E2BF3A87600400", "sender": "user", "message_type": "text", "content": "Maryam Moussaoui", "created_at": "2026-04-16T11:54:37.867437", "media_url": null, "media_mime_type": null}, {"id": 16692, "message_id": "bot_A5A83AE68B39B895A9E2BF3A87600400_7137", "sender": "bot", "message_type": "text", "content": "Notre équipe va vérifier et vous recontacter très bientôt إن شاء الله 🙏🏻", "created_at": "2026-04-16T11:54:53.174646", "media_url": null, "media_mime_type": null}]...
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Notre équipe va vérifier et vous recontacter très Notre équipe va vérifier et vous recontacter très bientôt إن شاء الله 🙏🏻...
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[{"id": 19539, "message_id": " [{"id": 19539, "message_id": "3A368531DABBE5B34A8E", "sender": "user", "message_type": "text", "content": "Bonjour,\nC’est Nadia El khadji votre cliente, je vous avise que je rentre au Maroc du 2-15mai. \nAlors, j’aimerai prendre mon premier RV lundi 4mai après 11h du matin si c’est possible! \nMerci d’avance,\nSVP m’envoyer la confirmation!", "created_at": "2026-04-26T22:00:44.669566", "media_url": null, "media_mime_type": null}, {"id": 19541, "message_id": "bot_3A368531DABBE5B34A8E_3700", "sender": "bot", "message_type": "text", "content": "Bonjour Nadia, merci pour votre message et pour les précisions sur vos dates de séjour.\n\nVotre demande est enregistrée pour un rendez-vous le lundi 4 mai après 11h. Notre équipe va vous contacter pour confirmer le rendez-vous إن شاء الله 🙏🏻", "created_at": "2026-04-26T22:00:58.899737", "media_url": null, "media_mime_type": null}, {"id": 19665, "message_id": "AC1FAD4BB035E673469B455F69E31606", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here's the transcription in both the Arabic script and the Latin script (the way it's spoken):\n\n### **Arabic Script:**\nبونجور مادام نادية، صا فا؟ كلشي مزيان؟ جيسبير تكوني بخير. إن شاء الله رونديفو لو 4 مع الربعة ونص دالعشية، صافي؟ آن رونديفو فيكس إن شاء الله غادي يكون عندك مع الربعة ونص دالعشية.\n\n### **Latin Script:**\nBonjour Madame Nadia, ça va? Koulchi meziane? J’espère tkouni b’khir. Inch’Allah rendez-vous le 4 m’aa r-rba’a o ness d-l’achiya. Safi? Un rendez-vous fixe inch’Allah ghadi ikoun ‘andak m’aa r-rba’a o ness d-l’achiya.", "created_at": "2026-04-27T10:00:26.209872", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5496/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23316, "message_id": "ACD96C9ECEDC488C801AFB9339BD1185", "sender": "bot", "message_type": "text", "content": "Bonjour el khadji nadia\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 04 mai 2026 à 16:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 4 ماي 2026 على الساعة 16:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-04T13:01:04.854870", "media_url": null, "media_mime_type": null}, {"id": 24319, "message_id": "3EB03A686148E626763E67", "sender": "bot", "message_type": "text", "content": "صحتك هي أولويتنا، ويسعدنا خدمتك في مركز الدكتور ديناني هشام لطب الأسنان. نحن نقدر رضاك ونود أن نطلب منك تقييم تجربتك معنا باتباع هذا الرابط https://bit.ly/3yYyxc3. يتطلب التقييم خطوتين بسيطتين، يرجى التأكد من إكمال كل منهما حتى يتم قبول نتيجة التقييم بشكل جيد. شكرًا !\r\n\r\nVotre santé est notre priorité, et nous sommes heureux de vous servir au sein du Centre dentaire du Dr Dinani Hicham. Nous accordons une grande importance à votre satisfaction et aimerions vous demander d'évaluer votre expérience avec nous en suivant ce lien https://bit.ly/3yYyxc3. L'évaluation nécessite deux étapes simples, veuillez-vous assurer de compléter chacune d'elles afin que le résultat de votre évaluation soit bien reçu. Merci !", "created_at": "2026-05-05T16:18:30.693852", "media_url": null, "media_mime_type": null}, {"id": 24407, "message_id": "3EB0C7C9F90455F185D22C", "sender": "bot", "message_type": "image", "content": "Bonjour EL KHADJI NADIA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 06 mai 2026 à 11:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 6 ماي 2026 على الساعة 11:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-05T17:04:55.463448", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6935/download", "media_mime_type": "image/jpeg"}, {"id": 25931, "message_id": "3A033DBDDA0160BD932E", "sender": "user", "message_type": "text", "content": "Bonjour,\nAvez-vous reçu des nouvelles concernant ma couronne ?\nCordialement,", "created_at": "2026-05-08T14:07:43.669385", "media_url": null, "media_mime_type": null}, {"id": 25933, "message_id": "bot_3A033DBDDA0160BD932E_3776", "sender": "bot", "message_type": "text", "content": "Notre équipe va vérifier et vous recontacter très bientôt إن شاء الله 🙏🏻", "created_at": "2026-05-08T14:08:07.550106", "media_url": null, "media_mime_type": null}]...
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[{"id": 45767, "message_id": " [{"id": 45767, "message_id": "bot_3A0DD9F99C9F56A49339_65", "sender": "bot", "message_type": "text", "content": "Notre équipe va vous contacter très prochainement pour vous proposer un créneau précis et confirmer le rendez-vous إن شاء الله 🙏🏻", "created_at": "2026-06-19T16:48:34.601381", "media_url": null, "media_mime_type": null}, {"id": 46447, "message_id": "3EB00FCE9956A60D6F0EAB", "sender": "bot", "message_type": "text", "content": "BONJOUR MME NADIA", "created_at": "2026-06-22T08:48:06.652048", "media_url": null, "media_mime_type": null}, {"id": 46449, "message_id": "3EB06418817FB56238EA60", "sender": "bot", "message_type": "text", "content": "RDV DE MME ZOHRA DEMAIN MARDI LE 23 JUIN A 17.45", "created_at": "2026-06-22T08:49:41.216955", "media_url": null, "media_mime_type": null}, {"id": 47169, "message_id": "3A0613A7221441E36C72", "sender": "user", "message_type": "text", "content": "Bonjour,\nMerci, mais n’y a pas de place plutôt, car c’est un peu trad pour elle, essaie entre 14h-16h SvP!", "created_at": "2026-06-23T00:08:03.304684", "media_url": null, "media_mime_type": null}, {"id": 47281, "message_id": "3EB0200279E8E6AFE41B8D", "sender": "bot", "message_type": "text", "content": "TU PEUX VENIR A 15.30", "created_at": "2026-06-23T10:02:12.586533", "media_url": null, "media_mime_type": null}, {"id": 47328, "message_id": "3EB0475A5BFFBC41FA0464", "sender": "bot", "message_type": "text", "content": "??", "created_at": "2026-06-23T11:11:27.936838", "media_url": null, "media_mime_type": null}, {"id": 47397, "message_id": "3AB05B82A54C28A547D4", "sender": "user", "message_type": "text", "content": "Demain à 16h, elle est disponible SVP confirmer rapidement vu le décalage horaire", "created_at": "2026-06-23T12:57:01.142691", "media_url": null, "media_mime_type": null}, {"id": 47465, "message_id": "AC24D126F9D3D9CD9DB4AB41F4680AAA", "sender": "bot", "message_type": "voice", "content": "[Voice message] اه نادية صفا؟ لباس؟ كلشي على خير؟\nنورمالمون حنا الطابليط ما كنكونوش هازينها كل ساعة راكي عارفة كنكونو خدامين مع لي باسيون داكشي علاش.\nنورمالمون صيفطي ليا النمرة ديال الوالدة أنا ديك ساعة نتواصل معاها بور لو غونديفو.\nغدا إن شاء الله فالعشية حنا عندنا من تلاتة ونص حتى لسبعة فالكابيني ولكن صون غونديفو فيكس، يعني ما كنخدموش بلي غونديفو فيكس.\nيعني إلا بغات تجي مع الربعة غتجي، إلا لقات دي باسيون قدامها غادي تساينهم.\nحنا من تلاتة ونص حتى لسبعة فالكابيني.", "created_at": "2026-06-23T15:38:17.085903", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/13150/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 47466, "message_id": "AC04820633764A084DE3D366993DF9E6", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in both Latin and Arabic scripts, capturing the mix of Moroccan Darija and French:\n\n### **Latin Script:**\n\"Sinon sifeṭ li had n-nemra dyalha, walla sifeṭ li son numéro dyalha, n3eyyeṭ liha w nakhoud men 3endha l-me3loumat w nconfirmer m3aha l-rendez-vous.\"\n\n### **Arabic Script:**\n\"سينو صيفط ليا هاد النمرة ديالها، ولا صيفط ليا son numéro ديالها، نعيط ليها وناخد من عندها المعلومات ونكونفيرمي معاها l-rendez-vous.\"\n\n***\n\n**Translation (for context):**\n\"Otherwise, send me this number of hers, or send me her number, I'll call her and get the information from her and confirm the appointment with her.\"", "created_at": "2026-06-23T15:38:24.273413", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/13151/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 47549, "message_id": "3A68627CA00B9AE79DE8", "sender": "user", "message_type": "text", "content": "Merci pour votre réponse, je comprends. Voix son numéro mais vaut mieux lui donner plutôt un Rv fixe +212 6 13 83 01 20", "created_at": "2026-06-23T20:53:07.895201", "media_url": null, "media_mime_type": null}, {"id": 48142, "message_id": "3A9C0F7D2878C1083ACF", "sender": "user", "message_type": "text", "content": "Bonjour,\nJe viens de parler avec ma mère, elles fait sa visite.\nPeux-tu STP me dire les traitements que Dr va faire et combien ?", "created_at": "2026-06-24T17:48:26.903623", "media_url": null, "media_mime_type": null}, {"id": 48144, "message_id": "bot_3A9C0F7D2878C1083ACF_174", "sender": "bot", "message_type": "text", "content": "Notre équipe va vérifier et vous recontacter très bientôt إن شاء الله 🙏🏻", "created_at": "2026-06-24T17:48:58.218518", "media_url": null, "media_mime_type": null}]...
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[{"id": 8296, "message_id": "A [{"id": 8296, "message_id": "A5F68F43EA39DCD281654305BF93276F", "sender": "bot", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-29T12:57:58.633290", "media_url": null, "media_mime_type": null}, {"id": 8305, "message_id": "3A9ADDD1EF0B18BD0910", "sender": "user", "message_type": "text", "content": "Waalikom salam", "created_at": "2026-03-29T13:07:38.360763", "media_url": null, "media_mime_type": null}, {"id": 8306, "message_id": "A5836148CC03DF58CD612290D0EF0D1A", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو النسخ الحرفي للتسجيل الصوتي:\n\n**بالعربية:**\n\"السلام عليكم خالتي، لاباس عليك مزيانة بخير؟ ما رديتيش عليا فوقاش ناخذ ليك RDV مع الطبيب.\"\n\n**الترجمة التقريبية (باللاتينية):**\n\"Salam alaikom khalti, labas 3lik mzyana bikheir? Ma rditish 3liya foqash nakhoud lik rdv m3a tbib.\"", "created_at": "2026-03-29T13:09:45.067807", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1811/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8311, "message_id": "3AC8051E83382E0C62FA", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك تفريغ المقطع الصوتي (مزيج بين الدارجة المغربية واللغة الفرنسية):\n\n\"سلام، ça va بخير؟ غير سمحلي كنت في الخدمة داكشي علاش نسيت ما جاوبتكمش، المهم en tout cas أنا ما كايناش في المغرب، يعني l'rendez-vous اللي غا ناخد غا يكون حتى لشهر.. حتى لـ May إن شاء الله يا ربي. كنت صيفطت ليكم غير باش نعرف إذا كاين شي des précautions ولا شي حاجة خصني نرد ليها البال، كنخاف عندك تطيح ليا حتى هاد la couronne اللي كاينة في القدام اللي كتبان، المهم هاد الطبيب راه عارف وعمل ليا غير des couronnes provisoires حتى نرجع إن شاء الله يا ربي باش يكمل معايا، أنا غادي نصيفط ليكم la date اللي مناسباني إن شاء الله في شهر 5.\"", "created_at": "2026-03-29T13:13:59.938943", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1815/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8312, "message_id": "bot_3AC8051E83382E0C62FA_8053", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح 😊 فهمتك شنو قصدتي: أنتي حاليا خارج المغرب وغادي ترجعي إن شاء الله فشهر 5 باش تكملو traitement ديالكوم مع الدكتور، وعندك دابا couronnes provisoires فالقدام.\n\nبالنسبة للاحتياطات: حاولي ما تاكليش أشياء قاسحة بزاف أو sticky (بحال caramel أو chewing-gum)، وحافظي على نظافة الفم مزيان بالفرشاة والخيط، وحاولي ما تضغطيش بزاف على les couronnes provisoires حتى ترجعين وتكملي العلاج النهائي.\n\nوقتما حتاجيتيو شي نصيحة أو وقع شي مشكل، تواصلي معانا، وحنا رهن الاشارة ديالكوم. نتسناو منكوم la date اللي غادي تناسبكوم فشهر 5 إن شاء الله.", "created_at": "2026-03-29T13:14:30.789380", "media_url": null, "media_mime_type": null}, {"id": 8321, "message_id": "3AC1230C4659F282F05D", "sender": "user", "message_type": "text", "content": "<reply_to>نتسناو منكوم la date اللي غادي تناسبكوم فشهر 5 إن شاء الله.</reply_to> 18.05", "created_at": "2026-03-29T13:23:17.415094", "media_url": null, "media_mime_type": null}, {"id": 8323, "message_id": "bot_3AC1230C4659F282F05D_8112", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 واخا، غادي نتسناوكوم إن شاء الله نهار 18 ماي. يلا بغيتو نحجزو ليكوم موعد فهاد النهار، واش تقدري تعطيني الإسم الكامل ديالكوم باش نسجلو الموعد؟", "created_at": "2026-03-29T13:23:30.409091", "media_url": null, "media_mime_type": null}, {"id": 8324, "message_id": "3A0F10E392B464B28D30", "sender": "user", "message_type": "text", "content": "L’maimouni kholoud", "created_at": "2026-03-29T13:24:00.465606", "media_url": null, "media_mime_type": null}, {"id": 8325, "message_id": "bot_3A0F10E392B464B28D30_1377", "sender": "bot", "message_type": "text", "content": "Nous avons de la disponibilité le lundi 18 mai à 09:00 ou à 09:30. Lequel vous conviendrait le mieux Kholoud ? 😊", "created_at": "2026-03-29T13:24:14.901219", "media_url": null, "media_mime_type": null}]...
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Nous avons de la disponibilité le lundi 18 mai à 0 Nous avons de la disponibilité le lundi 18 mai à 09:00 ou à 09:30. Lequel vous conviendrait le mieux Kholoud ? 😊...
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[{"id": 27428, "message_id": " [{"id": 27428, "message_id": "dev_media_a81054007a8642999f0eb51ccad09861", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام ختي، صافا، مزيان؟ عافاك واش كديرو l’orthodontie؟ Merci.\n\n**Latin Script:**\n\"Salam khti, ça va, mzyan? Afak wach kaddiro l'orthodontie? Merci.\"\n\n**Translation (for context):**\n\"Hello sister, are you okay, good? Please, do you do orthodontics? Thank you.\"", "created_at": "2026-05-11T16:25:51.725176", "media_url": "/api/v1/chatbots/51/knowledge-bases/media/files/7897/download", "media_mime_type": "audio/webm;codecs=opus"}, {"id": 27429, "message_id": "bot_dev_media_a81054007a8642999f0eb51ccad09861_6201", "sender": "bot", "message_type": "text", "content": "نعم، كنقدمو l’orthodontie باستخدام تقنية Invisalign في APEX Dental Clinic بطنجة، معتمدين على أحدث التقنيات للحصول على نتائج طبيعية ودائمة. واش بغيتو نحجزو ليكوم موعد مع Dr. Reda Saoui؟", "created_at": "2026-05-11T16:26:18.366441", "media_url": null, "media_mime_type": null}, {"id": 27452, "message_id": "dev_msg_7ea0a3d7d5ab4d3e8dddb810e7c5473d", "sender": "user", "message_type": "text", "content": "Ouiii", "created_at": "2026-05-11T16:36:28.051260", "media_url": null, "media_mime_type": null}, {"id": 27453, "message_id": "bot_dev_msg_7ea0a3d7d5ab4d3e8dddb810e7c5473d_3903", "sender": "bot", "message_type": "text", "content": "Pour réserver un rendez-vous pour l'orthodontie, j'ai besoin de quelques informations supplémentaires. Pouvez-vous me donner votre nom complet et votre préférence pour le créneau horaire (matin ou après-midi) ?", "created_at": "2026-05-11T16:36:41.553787", "media_url": null, "media_mime_type": null}, {"id": 27465, "message_id": "dev_msg_994c1725c5d642b18fc44112336f3258", "sender": "user", "message_type": "text", "content": "amine je veux le matin", "created_at": "2026-05-11T16:41:43.615781", "media_url": null, "media_mime_type": null}, {"id": 27466, "message_id": "bot_dev_msg_994c1725c5d642b18fc44112336f3258_7689", "sender": "bot", "message_type": "text", "content": "Nous avons de la disponibilité le mardi 12 mai à 09h00 ou à 09h30. Lequel vous convient le mieux ?", "created_at": "2026-05-11T16:42:00.055769", "media_url": null, "media_mime_type": null}]...
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Nous avons de la disponibilité le mardi 12 mai à 0 Nous avons de la disponibilité le mardi 12 mai à 09h00 ou à 09h30. Lequel vous convient le mieux ?...
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[{"id": 27262, "message_id": " [{"id": 27262, "message_id": "dev_msg_cbdffd3efba7423facb9d9b10c6d025e", "sender": "user", "message_type": "text", "content": "salam", "created_at": "2026-05-11T14:21:14.741445", "media_url": null, "media_mime_type": null}, {"id": 27263, "message_id": "bot_dev_msg_cbdffd3efba7423facb9d9b10c6d025e_8933", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال APEX Dental Clinic وأنا هنا رهن الإشارة ديالكوم. نقدر نعاونكوم فلي بغيتو، واخا تقولولي شنو محتاجين بالضبط 🙏🏻 شكرا على التواصل ديالكوم ونهاركوم مبروك", "created_at": "2026-05-11T14:21:27.997185", "media_url": null, "media_mime_type": null}, {"id": 27265, "message_id": "dev_msg_a0aad626cf6845ffa2baabd7fd4954a7", "sender": "user", "message_type": "text", "content": "oui brit n3rf un peux plus sur votre clinique", "created_at": "2026-05-11T14:22:57.415231", "media_url": null, "media_mime_type": null}, {"id": 27266, "message_id": "bot_dev_msg_a0aad626cf6845ffa2baabd7fd4954a7_9731", "sender": "bot", "message_type": "text", "content": "APEX Dental Clinic كاينة فطنجة، وكنقدمو مجموعة من الخدمات الطبية بما فيها implants، facettes، Invisalign، blanchiment Fläsh، chirurgie orale، وأكثر. Dr. Reda Saoui هو الجراح-طبيب الأسنان ديالنا، وكيستعمل أحدث التقنيات بحال robot Yomi وLaser Solea.\n\nواخا تقولولي شنو الخدمة اللي مهتمين بيها باش نقدر نعاونكوم أكثر؟", "created_at": "2026-05-11T14:23:14.484198", "media_url": null, "media_mime_type": null}, {"id": 27267, "message_id": "dev_msg_6be8883ffedc401681bb4395fb611fce", "sender": "user", "message_type": "text", "content": "oui brit le prix de consultation", "created_at": "2026-05-11T14:23:55.997212", "media_url": null, "media_mime_type": null}, {"id": 27268, "message_id": "bot_dev_msg_6be8883ffedc401681bb4395fb611fce_8403", "sender": "bot", "message_type": "text", "content": "الاستشارة مع Dr. Reda عندنا بـ 200 درهم فقط. واش بغيتو نحجزو ليكوم موعد؟", "created_at": "2026-05-11T14:24:08.899856", "media_url": null, "media_mime_type": null}, {"id": 27269, "message_id": "dev_msg_2423bf48c07a4b2898c686c1c3f64f12", "sender": "user", "message_type": "text", "content": "oui brit !", "created_at": "2026-05-11T14:24:26.586772", "media_url": null, "media_mime_type": null}, {"id": 27270, "message_id": "bot_dev_msg_2423bf48c07a4b2898c686c1c3f64f12_6258", "sender": "bot", "message_type": "text", "content": "باش نكملو الحجز، غادي نحتاج نعرف الاسم الكامل ديالكوم، السبب ديال الزيارة، وفاش كيعجبكوم الموعد: الصباح ولا بعد الزوال؟", "created_at": "2026-05-11T14:24:38.626151", "media_url": null, "media_mime_type": null}, {"id": 27271, "message_id": "dev_msg_73a5733e0eda418780594e1ddaa75861", "sender": "user", "message_type": "text", "content": "je veux faire une couronne smiti amine brito sba7", "created_at": "2026-05-11T14:25:11.227855", "media_url": null, "media_mime_type": null}, {"id": 27272, "message_id": "bot_dev_msg_73a5733e0eda418780594e1ddaa75861_8176", "sender": "bot", "message_type": "text", "content": "Nous avons de la disponibilité pour une consultation le mardi 12 mai à 09h00 ou 09h30. Lequel vous convient le mieux ?", "created_at": "2026-05-11T14:25:29.486147", "media_url": null, "media_mime_type": null}]...
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Nous avons de la disponibilité pour une consultati Nous avons de la disponibilité pour une consultation le mardi 12 mai à 09h00 ou 09h30. Lequel vous convient le mieux ?...
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[{"id": 7817, "message_id": "A [{"id": 7817, "message_id": "ACBBAF2BE36120F02EA929A8BA37F9F4", "sender": "user", "message_type": "text", "content": "Le meilleur résultat", "created_at": "2026-03-28T02:45:43.101061", "media_url": null, "media_mime_type": null}, {"id": 7818, "message_id": "bot_ACBBAF2BE36120F02EA929A8BA37F9F4_7656", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Pour le meilleur résultat, l'extraction dentaire simple commence à partir de 300DH. Souhaitez-vous prendre un rendez-vous pour une consultation afin que le Dr Haitham Boutaib puisse évaluer votre situation précisément ?", "created_at": "2026-03-28T02:45:54.230926", "media_url": null, "media_mime_type": null}, {"id": 7819, "message_id": "AC8C80035F286DE1BE6B1B404FEC7C5E", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-28T02:46:20.200833", "media_url": null, "media_mime_type": null}, {"id": 7820, "message_id": "bot_AC8C80035F286DE1BE6B1B404FEC7C5E_2917", "sender": "bot", "message_type": "text", "content": "Super ! 😊 Pouvez-vous me donner votre nom complet et vos disponibilités pour le rendez-vous ?", "created_at": "2026-03-28T02:46:31.060971", "media_url": null, "media_mime_type": null}, {"id": 7821, "message_id": "AC0C34AA880ADB3084C34242957AFC79", "sender": "user", "message_type": "text", "content": "Said es-sayfy", "created_at": "2026-03-28T02:47:02.209926", "media_url": null, "media_mime_type": null}, {"id": 7822, "message_id": "bot_AC0C34AA880ADB3084C34242957AFC79_5018", "sender": "bot", "message_type": "text", "content": "Merci, Said. 😊 Quand seriez-vous disponible pour le rendez-vous ?", "created_at": "2026-03-28T02:47:13.213689", "media_url": null, "media_mime_type": null}, {"id": 7823, "message_id": "AC89994BBF38E3A5FC75F87441B862C8", "sender": "user", "message_type": "text", "content": "Ahora no se puede?", "created_at": "2026-03-28T02:49:49.399491", "media_url": null, "media_mime_type": null}, {"id": 7824, "message_id": "bot_AC89994BBF38E3A5FC75F87441B862C8_1690", "sender": "bot", "message_type": "text", "content": "Nous avons plusieurs créneaux disponibles ce matin. Vous pouvez choisir entre 09:30 et 11:00. Quel horaire vous convient le mieux, Said ? 😊", "created_at": "2026-03-28T02:50:03.731767", "media_url": null, "media_mime_type": null}, {"id": 7825, "message_id": "AC85FC0ECF59E1C48609DD94D2FF8EBE", "sender": "user", "message_type": "text", "content": "Ce n'est plus possible.", "created_at": "2026-03-28T02:50:13.989870", "media_url": null, "media_mime_type": null}, {"id": 7826, "message_id": "bot_AC85FC0ECF59E1C48609DD94D2FF8EBE_23", "sender": "bot", "message_type": "text", "content": "Pas de souci, Said. 😊 Si vous souhaitez reprogrammer ou avez besoin d'aide, n'hésitez pas à me le faire savoir.", "created_at": "2026-03-28T02:50:24.986529", "media_url": null, "media_mime_type": null}, {"id": 7827, "message_id": "ACB7FD9F63705030543AE645AE56EC15", "sender": "user", "message_type": "text", "content": "Maintenant", "created_at": "2026-03-28T02:50:27.937072", "media_url": null, "media_mime_type": null}, {"id": 7828, "message_id": "bot_ACB7FD9F63705030543AE645AE56EC15_3664", "sender": "bot", "message_type": "text", "content": "Nous avons des créneaux disponibles à partir de maintenant. Vous pouvez choisir entre 11:00 et 12:00. Quel horaire vous convient le mieux, Said ? 😊", "created_at": "2026-03-28T02:50:41.546592", "media_url": null, "media_mime_type": null}]...
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Nous avons des créneaux disponibles à partir de ma Nous avons des créneaux disponibles à partir de maintenant. Vous pouvez choisir entre 11:00 et 12:00. Quel horaire vous convient le mieux, Said ? 😊...
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