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[{"id": 13697, "message_id": " [{"id": 13697, "message_id": "3EB007955FF26CD3B7F9BD", "sender": "bot", "message_type": "document", "content": "20260410_17084242.pdf", "created_at": "2026-04-10T16:08:59.230776", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3514/download", "media_mime_type": "application/pdf"}, {"id": 13698, "message_id": "3EB0819A2651D54819CA3C", "sender": "bot", "message_type": "document", "content": "20260410_17084242.pdf", "created_at": "2026-04-10T16:09:29.729009", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3515/download", "media_mime_type": "application/pdf"}, {"id": 14280, "message_id": "A5FF6BC92A352DC252FB18DE1DBAFDAA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Arabic script (Moroccan Darija) followed by a Latin script version for clarity:\n\n### **Arabic Script:**\nالسلام عليكم سي فريد، كيف نتينا؟ مزيان؟ بخير؟ الصحة لاباس؟ \nسي فريد عيطتلك على حساب الدوفي (devis) باش نشوفو شي وقيتة إن شاء الله، تجي تجلس مع الدكتور يشرحلك زعما، وباش نشوفو فوقاش نبداو.\n\n### **Latin Script:**\n\"Salam oualaikoum Si Farid, kif ntina? mzyan? bikhayr? saha labas? \nSi Farid, aytlek ala hsab d-devis bash nshoufo shi weqita in sha Allah, atji tgless maa d-docteur yshrahlek zâama, o bash nshoufo foqash nbdao.\"\n\n### **Key Terms Used:**\n* **Si Farid:** Mr. Farid.\n* **Devis:** French for \"quote\" or \"estimate.\"\n* **Yshrahlek:** Explain to you.\n* **Foqash nbdao:** When we start.", "created_at": "2026-04-12T10:16:40.247513", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3687/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14380, "message_id": "3AEB7EB361A7D358FD8C", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك تفريغ المقطع الصوتي باللهجة المغربية:\n\n\"الو، السلام عليكم، كي دايرين؟ لاباس عليكم، بخيرين؟ \nسمحي لي، درتي ليا التيليفون وكنت مشغول بزاف، أصلا كنت كنسوق.\nدابا راني وصلت للحسيمة، إييه.\nواش غنقوليك؟ لا، ما غانبداوش، يعني ما بقا ليا والو، بقات ليا تلت يام ولا ربعة إن شاء الله، بالليل غانمشي بحالي، الخميس غانكون فبلجيكا إن شاء الله يا ربي آمين.\nونوصل تما يكون عندي قرار نهائي، صافي؟\nحتى نوصل لبلجيكا إن شاء الله، ونجاوبكم على القرار النهائي، باش نشوف يعني الـ vacances ديالي فوقاش غايبدا، فوقاش غايسالي ونتصل بيكم يا ربي آمين إن شاء الله.\nوصافي هادشي لي كاين، شكرا بزاف.\"", "created_at": "2026-04-12T16:18:37.049480", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3697/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14381, "message_id": "bot_3AEB7EB361A7D358FD8C_7254", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح ديالكوم وعلى التواصل. فهمنا أنكم دابا فالحسيمة وغادي تسافرو لبلجيكا الخميس إن شاء الله، وباقي ما خديتوش القرار النهائي بخصوص العلاج حتى توصلو لبلجيكا وتعرفو التواريخ ديال العطلة ديالكوم.\n\nما كاين حتى مشكل، خذو راحتكم، ووقت ما كنتو مستعدين أو قررتو، تواصلو معانا وغادي نكونو رهن الإشارة ديالكوم إن شاء الله.\n\nنتمنى ليكوم سفر موفق ووصول سالم، وأي وقت محتاجين شي معلومة أو مساعدة، مرحبا بيكوم دائما!", "created_at": "2026-04-12T16:19:11.563996", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على التوضيح ديالكوم وعلى التواصل. فهمنا شكرا بزاف على التوضيح ديالكوم وعلى التواصل. فهمنا أنكم دابا فالحسيمة وغادي تسافرو لبلجيكا الخميس إن شاء الله، وباقي ما خديتوش القرار النهائي بخصوص العلاج حتى توصلو لبلجيكا وتعرفو التواريخ ديال العطلة ديالكوم.
ما كاين حتى مشكل، خذو راحتكم، ووقت ما كنتو مستعدين أو قررتو، تواصلو معانا وغادي نكونو رهن الإشارة ديالكوم إن شاء الله.
نتمنى ليكوم سفر موفق ووصول سالم، وأي وقت محتاجين شي معلومة أو مساعدة، مرحبا بيكوم دائما!...
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[{"id": 13670, "message_id": " [{"id": 13670, "message_id": "A52A7C7C2F26BFA0006631BDD6401F41", "sender": "user", "message_type": "text", "content": "Bonjour \nÇa m'embête d'y aller dans une heure, j'ai plein de choses à faire, mais j'irai", "created_at": "2026-04-10T15:16:59.958527", "media_url": null, "media_mime_type": null}, {"id": 13671, "message_id": "A59CE74D912615DAFE9DD04DBCE5911B", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-10T15:17:00.467676", "media_url": null, "media_mime_type": null}, {"id": 13672, "message_id": "bot_A52A7C7C2F26BFA0006631BDD6401F41_6580", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-10T15:17:20.581045", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊...
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[{"id": 13586, "message_id": " [{"id": 13586, "message_id": "3A8948E73A12720510FC", "sender": "user", "message_type": "text", "content": "Bonjour ! J’ai rempli votre formulaire et j’aimerais en savoir plus sur votre entreprise.\n\nphone_number: +212720065200\nquel_est_le_principal_motif_de_votre_visite_?: Consultation\nquand_souhaitez-vous_venir_chez_nous_?: Dans la semaine\n_êtes-vous_déjà_patient_chez_nous_?: Non\nvotre_nom: Karnache Sanaa\nvotre_ville: Casablanca", "created_at": "2026-04-10T12:45:27.410276", "media_url": null, "media_mime_type": null}, {"id": 13587, "message_id": "bot_3A8948E73A12720510FC_9479", "sender": "bot", "message_type": "text", "content": "Bonjour Sanaa ! Merci d'avoir rempli notre formulaire. Centre Dentaire Halim est situé à Casablanca et nous offrons divers services dentaires, y compris les soins dentaires, le blanchiment, les prothèses, l'orthodontie, l'implantologie, et l'esthétique dentaire. \n\nSouhaitez-vous que je transmette votre demande pour qu'un membre de notre équipe vous contacte afin de fixer un rendez-vous pour une consultation ? 😊", "created_at": "2026-04-10T12:45:49.650073", "media_url": null, "media_mime_type": null}, {"id": 13588, "message_id": "3A29520ED03E41898BCA", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-10T12:46:10.577663", "media_url": null, "media_mime_type": null}, {"id": 13589, "message_id": "2A3F15369DE70A4EDDA0", "sender": "bot", "message_type": "text", "content": "Voilà notre localisation", "created_at": "2026-04-10T12:46:11.823614", "media_url": null, "media_mime_type": null}, {"id": 13590, "message_id": "bot_3A29520ED03E41898BCA_7234", "sender": "bot", "message_type": "text", "content": "Centre Dentaire Halim est situé à Immeuble 89, 1er étage, Avenue Abou Bakr El Kadiri, Casablanca. Vous pouvez également nous trouver sur Google Maps ici : [https://maps.app.goo.gl/S1mK6eAmV7iRy69S9](https://maps.app.goo.gl/S1mK6eAmV7iRy69S9). \n\nSi vous avez d'autres questions ou si vous souhaitez prendre rendez-vous, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-04-10T12:46:25.456798", "media_url": null, "media_mime_type": null}]...
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Centre Dentaire Halim est situé à Immeuble 89, 1er Centre Dentaire Halim est situé à Immeuble 89, 1er étage, Avenue Abou Bakr El Kadiri, Casablanca. Vous pouvez également nous trouver sur Google Maps ici : [https://maps.app.goo.gl/S1mK6eAmV7iRy69S9](https://maps.app.goo.gl/S1mK6eAmV7iRy69S9).
Si vous avez d'autres questions ou si vous souhaitez prendre rendez-vous, n'hésitez pas à me le faire savoir ! 😊...
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[{"id": 13586, "message_id": " [{"id": 13586, "message_id": "3A8948E73A12720510FC", "sender": "user", "message_type": "text", "content": "Bonjour ! J’ai rempli votre formulaire et j’aimerais en savoir plus sur votre entreprise.\n\nphone_number: +212720065200\nquel_est_le_principal_motif_de_votre_visite_?: Consultation\nquand_souhaitez-vous_venir_chez_nous_?: Dans la semaine\n_êtes-vous_déjà_patient_chez_nous_?: Non\nvotre_nom: Karnache Sanaa\nvotre_ville: Casablanca", "created_at": "2026-04-10T12:45:27.410276", "media_url": null, "media_mime_type": null}, {"id": 13587, "message_id": "bot_3A8948E73A12720510FC_9479", "sender": "bot", "message_type": "text", "content": "Bonjour Sanaa ! Merci d'avoir rempli notre formulaire. Centre Dentaire Halim est situé à Casablanca et nous offrons divers services dentaires, y compris les soins dentaires, le blanchiment, les prothèses, l'orthodontie, l'implantologie, et l'esthétique dentaire. \n\nSouhaitez-vous que je transmette votre demande pour qu'un membre de notre équipe vous contacte afin de fixer un rendez-vous pour une consultation ? 😊", "created_at": "2026-04-10T12:45:49.650073", "media_url": null, "media_mime_type": null}]...
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Bonjour Sanaa ! Merci d'avoir rempli notre for Bonjour Sanaa ! Merci d'avoir rempli notre formulaire. Centre Dentaire Halim est situé à Casablanca et nous offrons divers services dentaires, y compris les soins dentaires, le blanchiment, les prothèses, l'orthodontie, l'implantologie, et l'esthétique dentaire.
Souhaitez-vous que je transmette votre demande pour qu'un membre de notre équipe vous contacte afin de fixer un rendez-vous pour une consultation ? 😊...
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[{"id": 13560, "message_id": " [{"id": 13560, "message_id": "ACF6B01F55E21F858ECFD90AE168E34A", "sender": "user", "message_type": "text", "content": "salam", "created_at": "2026-04-10T11:35:12.057461", "media_url": null, "media_mime_type": null}, {"id": 13561, "message_id": "bot_ACF6B01F55E21F858ECFD90AE168E34A_6470", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 أنا هنا لمساعدتك في أي شيء تحتاجه في Centre Dentaire Dr DINANI Hicham. كيف يمكنني نعاونك اليوم؟", "created_at": "2026-04-10T11:35:24.383485", "media_url": null, "media_mime_type": null}, {"id": 13562, "message_id": "AC84D59D85C9E2D45592069AAD720B73", "sender": "user", "message_type": "text", "content": "bghit nakhod rendez-vous svp ghda fsba7, smiti Oussama Abid", "created_at": "2026-04-10T11:35:34.677263", "media_url": null, "media_mime_type": null}, {"id": 13563, "message_id": "AC802F7C55FBE06951203FE485D69245", "sender": "user", "message_type": "text", "content": "deja 3ndi dossier m3akom", "created_at": "2026-04-10T11:35:41.623931", "media_url": null, "media_mime_type": null}, {"id": 13564, "message_id": "bot_AC802F7C55FBE06951203FE485D69245_4015", "sender": "bot", "message_type": "text", "content": "مرحبا Oussama 😊 باش نحجز لك موعد، خاصني نعرف نوع العلاج اللي محتاج. واش ممكن تقولي شنو الخدمة اللي بغيتي؟ وبالنسبة للوقت، واش كاين شي وقت آخر مناسب ليك إذا ماكانش الصباح متاح؟", "created_at": "2026-04-10T11:35:56.314291", "media_url": null, "media_mime_type": null}]...
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مرحبا Oussama 😊 باش نحجز لك موعد، خاصني نعرف نوع ا مرحبا Oussama 😊 باش نحجز لك موعد، خاصني نعرف نوع العلاج اللي محتاج. واش ممكن تقولي شنو الخدمة اللي بغيتي؟ وبالنسبة للوقت، واش كاين شي وقت آخر مناسب ليك إذا ماكانش الصباح متاح؟...
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[{"id": 13560, "message_id": " [{"id": 13560, "message_id": "ACF6B01F55E21F858ECFD90AE168E34A", "sender": "user", "message_type": "text", "content": "salam", "created_at": "2026-04-10T11:35:12.057461", "media_url": null, "media_mime_type": null}, {"id": 13561, "message_id": "bot_ACF6B01F55E21F858ECFD90AE168E34A_6470", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 أنا هنا لمساعدتك في أي شيء تحتاجه في Centre Dentaire Dr DINANI Hicham. كيف يمكنني نعاونك اليوم؟", "created_at": "2026-04-10T11:35:24.383485", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 أنا هنا لمساعدتك في أي وعليكم السلام ورحمة الله 😊 أنا هنا لمساعدتك في أي شيء تحتاجه في Centre Dentaire Dr DINANI Hicham. كيف يمكنني نعاونك اليوم؟...
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[{"id": 13545, "message_id": " [{"id": 13545, "message_id": "AC418C30905B69F91AACE604A84826A6", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-10T10:58:06.588502", "media_url": null, "media_mime_type": null}, {"id": 13547, "message_id": "A5305130B78974077D52B435D23FF5F1", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-10T10:58:22.205472", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3484/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13548, "message_id": "bot_AC418C30905B69F91AACE604A84826A6_8601", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! L’équipe va vous contacter très bientôt إن شاء الله. Si besoin, n’hésitez pas à écrire ici. Bonne journée à vous 😊", "created_at": "2026-04-10T10:58:24.968640", "media_url": null, "media_mime_type": null}, {"id": 13549, "message_id": "A5AA793DFA590AF5F597C22C4F62230A", "sender": "bot", "message_type": "text", "content": "Harbouch amine", "created_at": "2026-04-10T10:58:39.511075", "media_url": null, "media_mime_type": null}, {"id": 13554, "message_id": "AC37494F5E0F9126A8CEF26DDD21B53F", "sender": "user", "message_type": "text", "content": "D'accord, donc de 17h30 à 18h30 ?", "created_at": "2026-04-10T10:59:56.562065", "media_url": null, "media_mime_type": null}, {"id": 14285, "message_id": "A568CAD00E3606348CCAFD0F49635E2B", "sender": "bot", "message_type": "text", "content": "Oui", "created_at": "2026-04-12T10:46:24.962365", "media_url": null, "media_mime_type": null}, {"id": 14865, "message_id": "3EB06D06F02DF2C8463BDB", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*HARBOUCH Amine*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 13 avril 2026* à *18:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*HARBOUCH*\r\nلديكم موعد مع ** يوم *الأثنين 13 أبريل 2026* على الساعة *18:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T13:41:51.043219", "media_url": null, "media_mime_type": null}, {"id": 15111, "message_id": "3EB03E71EB0376C58AC755", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*HARBOUCH Amin*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *vendredi 24 avril 2026* à *17:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *17:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T17:48:47.742845", "media_url": null, "media_mime_type": null}, {"id": 15112, "message_id": "3EB04D8D0214730C89A4C1", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*TPE*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+400,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-13T17:50:23.406887", "media_url": null, "media_mime_type": null}, {"id": 15113, "message_id": "3EB061481D6D615A0F432D", "sender": "bot", "message_type": "document", "content": "2026041318502060.pdf", "created_at": "2026-04-13T17:50:44.173640", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3884/download", "media_mime_type": "application/pdf"}, {"id": 17433, "message_id": "ACBFC516850ED7E2EC2928DF0DD83B8E", "sender": "user", "message_type": "text", "content": "Yes at 17:30?", "created_at": "2026-04-22T16:04:40.635229", "media_url": null, "media_mime_type": null}, {"id": 17434, "message_id": "bot_ACBFC516850ED7E2EC2928DF0DD83B8E_4085", "sender": "bot", "message_type": "text", "content": "Votre demande pour 17h30 a bien été notée, mais le rendez-vous ne sera confirmé qu’après validation directe par notre équipe. Ils vont vous contacter pour vous confirmer l’horaire exact très prochainement.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-22T16:04:52.799691", "media_url": null, "media_mime_type": null}]...
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Votre demande pour 17h30 a bien été notée, mais le Votre demande pour 17h30 a bien été notée, mais le rendez-vous ne sera confirmé qu’après validation directe par notre équipe. Ils vont vous contacter pour vous confirmer l’horaire exact très prochainement.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 13538, "message_id": " [{"id": 13538, "message_id": "A50A7549305FB8E9265BB3D105D66E6F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-10T10:56:12.964235", "media_url": null, "media_mime_type": null}, {"id": 13539, "message_id": "AC4D629C3046E2EE2EE7538AEC78D730", "sender": "user", "message_type": "text", "content": "Salam, tu m'as appelé mais je n'ai pas pu répondre et je n'ai plus de crédit, donc je ne peux pas te rappeler. C'est pour ça que je t'envoie un message sur WhatsApp.", "created_at": "2026-04-10T10:56:14.700561", "media_url": null, "media_mime_type": null}, {"id": 13540, "message_id": "bot_AC4D629C3046E2EE2EE7538AEC78D730_6180", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-10T10:56:29.026904", "media_url": null, "media_mime_type": null}, {"id": 13541, "message_id": "AC99A0E7F096E728F13FB703E6648D7C", "sender": "user", "message_type": "text", "content": "Je venais de prendre rendez-vous pour lundi entre 17h30 et 18h00.", "created_at": "2026-04-10T10:56:52.109518", "media_url": null, "media_mime_type": null}, {"id": 13542, "message_id": "bot_AC99A0E7F096E728F13FB703E6648D7C_2601", "sender": "bot", "message_type": "text", "content": "Merci pour la précision ! Votre demande de rendez-vous pour lundi entre 17h30 et 18h00 a bien été transmise à l’équipe, ils vont vous recontacter pour confirmer l’horaire exact.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-10T10:57:07.447714", "media_url": null, "media_mime_type": null}, {"id": 13545, "message_id": "AC418C30905B69F91AACE604A84826A6", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-10T10:58:06.588502", "media_url": null, "media_mime_type": null}, {"id": 13547, "message_id": "A5305130B78974077D52B435D23FF5F1", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-10T10:58:22.205472", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3484/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13548, "message_id": "bot_AC418C30905B69F91AACE604A84826A6_8601", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! L’équipe va vous contacter très bientôt إن شاء الله. Si besoin, n’hésitez pas à écrire ici. Bonne journée à vous 😊", "created_at": "2026-04-10T10:58:24.968640", "media_url": null, "media_mime_type": null}]...
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Avec plaisir ! L’équipe va vous contacter très bie Avec plaisir ! L’équipe va vous contacter très bientôt إن شاء الله. Si besoin, n’hésitez pas à écrire ici. Bonne journée à vous 😊...
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[{"id": 13538, "message_id": " [{"id": 13538, "message_id": "A50A7549305FB8E9265BB3D105D66E6F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-10T10:56:12.964235", "media_url": null, "media_mime_type": null}, {"id": 13539, "message_id": "AC4D629C3046E2EE2EE7538AEC78D730", "sender": "user", "message_type": "text", "content": "Salam, tu m'as appelé mais je n'ai pas pu répondre et je n'ai plus de crédit, donc je ne peux pas te rappeler. C'est pour ça que je t'envoie un message sur WhatsApp.", "created_at": "2026-04-10T10:56:14.700561", "media_url": null, "media_mime_type": null}, {"id": 13540, "message_id": "bot_AC4D629C3046E2EE2EE7538AEC78D730_6180", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-10T10:56:29.026904", "media_url": null, "media_mime_type": null}, {"id": 13541, "message_id": "AC99A0E7F096E728F13FB703E6648D7C", "sender": "user", "message_type": "text", "content": "Je venais de prendre rendez-vous pour lundi entre 17h30 et 18h00.", "created_at": "2026-04-10T10:56:52.109518", "media_url": null, "media_mime_type": null}, {"id": 13542, "message_id": "bot_AC99A0E7F096E728F13FB703E6648D7C_2601", "sender": "bot", "message_type": "text", "content": "Merci pour la précision ! Votre demande de rendez-vous pour lundi entre 17h30 et 18h00 a bien été transmise à l’équipe, ils vont vous recontacter pour confirmer l’horaire exact.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-10T10:57:07.447714", "media_url": null, "media_mime_type": null}]...
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Merci pour la précision ! Votre demande de rendez- Merci pour la précision ! Votre demande de rendez-vous pour lundi entre 17h30 et 18h00 a bien été transmise à l’équipe, ils vont vous recontacter pour confirmer l’horaire exact.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 13538, "message_id": " [{"id": 13538, "message_id": "A50A7549305FB8E9265BB3D105D66E6F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-10T10:56:12.964235", "media_url": null, "media_mime_type": null}, {"id": 13539, "message_id": "AC4D629C3046E2EE2EE7538AEC78D730", "sender": "user", "message_type": "text", "content": "Salam, tu m'as appelé mais je n'ai pas pu répondre et je n'ai plus de crédit, donc je ne peux pas te rappeler. C'est pour ça que je t'envoie un message sur WhatsApp.", "created_at": "2026-04-10T10:56:14.700561", "media_url": null, "media_mime_type": null}, {"id": 13540, "message_id": "bot_AC4D629C3046E2EE2EE7538AEC78D730_6180", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-10T10:56:29.026904", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻...
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[{"id": 13503, "message_id": " [{"id": 13503, "message_id": "2AE3BDE64D7D2E9DE5E9", "sender": "bot", "message_type": "text", "content": "Merci d’avoir contacté DR WALID HALIM ! Dites-nous en quoi nous pouvons vous aider ?", "created_at": "2026-04-10T10:26:11.006724", "media_url": null, "media_mime_type": null}, {"id": 13504, "message_id": "AC4E742E9F672C25E222763BCC490107", "sender": "user", "message_type": "text", "content": "Salam khti", "created_at": "2026-04-10T10:26:12.057064", "media_url": null, "media_mime_type": null}, {"id": 13505, "message_id": "bot_AC4E742E9F672C25E222763BCC490107_2615", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله! كيف نقدر نعاونكوم اليوم في مركز دنتير حليم؟ 😊", "created_at": "2026-04-10T10:26:27.068431", "media_url": null, "media_mime_type": null}, {"id": 13506, "message_id": "AC20E3239F85173CE83DEDF172F2F349", "sender": "user", "message_type": "text", "content": "Soniti lia", "created_at": "2026-04-10T10:26:41.911187", "media_url": null, "media_mime_type": null}, {"id": 13507, "message_id": "ACCA3D4F32F42487D67C8F0807A7B1B7", "sender": "user", "message_type": "text", "content": "Ana skhiti", "created_at": "2026-04-10T10:26:46.099931", "media_url": null, "media_mime_type": null}, {"id": 13508, "message_id": "AC8F7E0F851776CBBD382C20B21E63B4", "sender": "user", "message_type": "text", "content": "Skhiri", "created_at": "2026-04-10T10:26:47.623315", "media_url": null, "media_mime_type": null}, {"id": 13509, "message_id": "bot_AC8F7E0F851776CBBD382C20B21E63B4_8748", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدرو توضحو ليا شنو قصدكوم؟", "created_at": "2026-04-10T10:27:08.498024", "media_url": null, "media_mime_type": null}, {"id": 13510, "message_id": "AC29DFEE08F8E5CF9756F1FB76D8CC45", "sender": "user", "message_type": "text", "content": "ختي انا السخيري لي عندي موعد غدا", "created_at": "2026-04-10T10:27:34.894610", "media_url": null, "media_mime_type": null}, {"id": 13511, "message_id": "AC637A82C071F6CB60E24959B25966F1", "sender": "user", "message_type": "text", "content": "صونيتي ليا دابا", "created_at": "2026-04-10T10:27:44.440534", "media_url": null, "media_mime_type": null}, {"id": 13512, "message_id": "bot_AC637A82C071F6CB60E24959B25966F1_4512", "sender": "bot", "message_type": "text", "content": "واخا، غادي نبلغ الفريق باش يتاصلوا بيك في أقرب وقت. واش ممكن تعطيني الإسم الكامل ديالك باش نكمل الإجراءات؟", "created_at": "2026-04-10T10:28:08.316721", "media_url": null, "media_mime_type": null}]...
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واخا، غادي نبلغ الفريق باش يتاصلوا بيك في أقرب وقت واخا، غادي نبلغ الفريق باش يتاصلوا بيك في أقرب وقت. واش ممكن تعطيني الإسم الكامل ديالك باش نكمل الإجراءات؟...
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[{"id": 13503, "message_id": " [{"id": 13503, "message_id": "2AE3BDE64D7D2E9DE5E9", "sender": "bot", "message_type": "text", "content": "Merci d’avoir contacté DR WALID HALIM ! Dites-nous en quoi nous pouvons vous aider ?", "created_at": "2026-04-10T10:26:11.006724", "media_url": null, "media_mime_type": null}, {"id": 13504, "message_id": "AC4E742E9F672C25E222763BCC490107", "sender": "user", "message_type": "text", "content": "Salam khti", "created_at": "2026-04-10T10:26:12.057064", "media_url": null, "media_mime_type": null}, {"id": 13505, "message_id": "bot_AC4E742E9F672C25E222763BCC490107_2615", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله! كيف نقدر نعاونكوم اليوم في مركز دنتير حليم؟ 😊", "created_at": "2026-04-10T10:26:27.068431", "media_url": null, "media_mime_type": null}, {"id": 13506, "message_id": "AC20E3239F85173CE83DEDF172F2F349", "sender": "user", "message_type": "text", "content": "Soniti lia", "created_at": "2026-04-10T10:26:41.911187", "media_url": null, "media_mime_type": null}, {"id": 13507, "message_id": "ACCA3D4F32F42487D67C8F0807A7B1B7", "sender": "user", "message_type": "text", "content": "Ana skhiti", "created_at": "2026-04-10T10:26:46.099931", "media_url": null, "media_mime_type": null}, {"id": 13508, "message_id": "AC8F7E0F851776CBBD382C20B21E63B4", "sender": "user", "message_type": "text", "content": "Skhiri", "created_at": "2026-04-10T10:26:47.623315", "media_url": null, "media_mime_type": null}, {"id": 13509, "message_id": "bot_AC8F7E0F851776CBBD382C20B21E63B4_8748", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدرو توضحو ليا شنو قصدكوم؟", "created_at": "2026-04-10T10:27:08.498024", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدرو توضحو ليا كنعتدر، مفهمتش الرسالة بالضبط. واش تقدرو توضحو ليا شنو قصدكوم؟...
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[{"id": 13503, "message_id": " [{"id": 13503, "message_id": "2AE3BDE64D7D2E9DE5E9", "sender": "bot", "message_type": "text", "content": "Merci d’avoir contacté DR WALID HALIM ! Dites-nous en quoi nous pouvons vous aider ?", "created_at": "2026-04-10T10:26:11.006724", "media_url": null, "media_mime_type": null}, {"id": 13504, "message_id": "AC4E742E9F672C25E222763BCC490107", "sender": "user", "message_type": "text", "content": "Salam khti", "created_at": "2026-04-10T10:26:12.057064", "media_url": null, "media_mime_type": null}, {"id": 13505, "message_id": "bot_AC4E742E9F672C25E222763BCC490107_2615", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله! كيف نقدر نعاونكوم اليوم في مركز دنتير حليم؟ 😊", "created_at": "2026-04-10T10:26:27.068431", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله! كيف نقدر نعاونكوم اليوم وعليكم السلام ورحمة الله! كيف نقدر نعاونكوم اليوم في مركز دنتير حليم؟ 😊...
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[{"id": 13477, "message_id": " [{"id": 13477, "message_id": "AC95A0EB55AA0D0A4C2C5531777385E3", "sender": "user", "message_type": "text", "content": "slm", "created_at": "2026-04-10T09:51:13.537452", "media_url": null, "media_mime_type": null}, {"id": 13478, "message_id": "A56C24286EA0AF7E3CFB8521AC5A7826", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-10T09:51:15.004908", "media_url": null, "media_mime_type": null}, {"id": 13479, "message_id": "AC8FF416F14DCF5706EDA6382242DC9A", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"building\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a street-level view of the façades of several multi-story buildings. The building on the left side features signage in Arabic and French, as well as the logo and text for CNOPS (Caisse Nationale des Organismes de Prévoyance Sociale) across several windows. Above, there is a prominent blue sign with Arabic script and a medical caduceus symbol, indicating a medical center. Below that is the entrance to a building with a gold-marked panel displaying Arabic text and a decorative glass door. To the right, there are more residential and commercial building façades, with balconies, air conditioning units, and signage, including a blue street sign with the word 'YAMAMA.' Cars are parked along the street, and a portion of the road with a red-and-white curb is visible. Storefronts are present on the ground floor of other buildings, including a business named 'Picasso.'\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"", "created_at": "2026-04-10T09:51:20.172178", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3458/download", "media_mime_type": "image/jpeg"}, {"id": 13480, "message_id": "ACBBB26FE828E7BD7740FC18C36FAD91", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a smartphone screenshot of a map interface, most likely from a ride-sharing or delivery application. The map displays a section of a city with labeled streets and several prominent landmarks. The user's current location is indicated by a blue dot, and a green pin with a storefront icon marks the pick-up location. Streets visible include Avenue Moulay Youssef, Av. Marcha Verde, Rue Ibn Atia, Rue Ibn Khozima, and Rue Terracina. Nearby landmarks shown include Hotel Etoile du Nord and a restaurant called Mr. Tacos. The top section displays the phone's system status bar showing the time (10:51), signal strength, battery percentage (86%), and network indicators. The bottom section contains a white overlay with order information: 'Pick-up, 1 pedido, Avenue Moulay Youssef, Cbops residence, 5, 5 - Haitham, TNG' and icons for calling or chatting. Various app menu and navigation icons are also visible.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"rest", "created_at": "2026-04-10T09:51:34.839198", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3459/download", "media_mime_type": "image/jpeg"}, {"id": 13481, "message_id": "bot_ACBBB26FE828E7BD7740FC18C36FAD91_2490", "sender": "bot", "message_type": "text", "content": "شكرا على الصور اللي رسلتوهم 🙏🏻\n\nCentre Dentaire Tanger Bay كاين ف Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، étage 5، appartement numéro 197، طنجة. \nها هو الرابط ديال Maps:\nhttps://maps.app.goo.gl/RCzcJXSXvgMzrRMFA\n\nإلى محتاجين أي توضيح إضافي على العنوان أو شي مساعدة أخرى، مرحبا بيكوم! واش بغيتو شي موعد أو عندكوم سؤال على شي خدمة معينة؟", "created_at": "2026-04-10T09:52:19.793806", "media_url": null, "media_mime_type": null}]...
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شكرا على الصور اللي رسلتوهم 🙏🏻
Centre Dentaire Ta شكرا على الصور اللي رسلتوهم 🙏🏻
Centre Dentaire Tanger Bay كاين ف Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، étage 5، appartement numéro 197، طنجة.
ها هو الرابط ديال Maps:
https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA
إلى محتاجين أي توضيح إضافي على العنوان أو شي مساعدة أخرى، مرحبا بيكوم! واش بغيتو شي موعد أو عندكوم سؤال على شي خدمة معينة؟...
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[{"id": 13422, "message_id": " [{"id": 13422, "message_id": "3AA5368B51F2DAC765E5", "sender": "user", "message_type": "text", "content": "Hello! I filled out your form and would like to know more about your business.\n\nphone_number: +212776261565\nquel_est_le_principal_motif_de_votre_visite_?: Consultation\nquand_souhaitez-vous_venir_chez_nous_?: Dans la semaine\n_êtes-vous_déjà_patient_chez_nous_?: Non\nvotre_nom: Ayoub el berri\nvotre_ville: Casablanca", "created_at": "2026-04-09T23:48:45.770315", "media_url": null, "media_mime_type": null}, {"id": 13423, "message_id": "bot_3AA5368B51F2DAC765E5_4548", "sender": "bot", "message_type": "text", "content": "Bonjour Ayoub ! Merci d'avoir rempli notre formulaire. 😊\n\nCentre Dentaire Halim, dirigé par Dr Halim Walid, offre divers services dentaires tels que les soins dentaires, le blanchiment, les prothèses, l'orthodontie, l'implantologie, l'esthétique dentaire, et la pédodontie. Nous sommes situés à Casablanca, à l'Immeuble 89, 1er étage, Avenue Abou Bakr El Kadiri.\n\nNos horaires sont du lundi au jeudi et le samedi de 09:00 à 18:00. Le vendredi et le dimanche, nous sommes fermés.\n\nSouhaitez-vous prendre un rendez-vous pour une consultation ?", "created_at": "2026-04-09T23:49:03.979689", "media_url": null, "media_mime_type": null}]...
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Bonjour Ayoub ! Merci d'avoir rempli notre for Bonjour Ayoub ! Merci d'avoir rempli notre formulaire. 😊
Centre Dentaire Halim, dirigé par Dr Halim Walid, offre divers services dentaires tels que les soins dentaires, le blanchiment, les prothèses, l'orthodontie, l'implantologie, l'esthétique dentaire, et la pédodontie. Nous sommes situés à Casablanca, à l'Immeuble 89, 1er étage, Avenue Abou Bakr El Kadiri.
Nos horaires sont du lundi au jeudi et le samedi de 09:00 à 18:00. Le vendredi et le dimanche, nous sommes fermés.
Souhaitez-vous prendre un rendez-vous pour une consultation ?...
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[{"id": 13400, "message_id": " [{"id": 13400, "message_id": "A56B64866AC4DEC9A97093BD49F1F27D", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T20:05:40.747631", "media_url": null, "media_mime_type": null}, {"id": 13401, "message_id": "AC7453FD3AA90ACFC70A300D6E002E52", "sender": "user", "message_type": "text", "content": "سلام", "created_at": "2026-04-09T20:05:41.944462", "media_url": null, "media_mime_type": null}, {"id": 13402, "message_id": "AC7FA7A09A9787A4F1F7FFE1C06857DA", "sender": "user", "message_type": "text", "content": "عليك", "created_at": "2026-04-09T20:05:42.163772", "media_url": null, "media_mime_type": null}, {"id": 13403, "message_id": "bot_AC7FA7A09A9787A4F1F7FFE1C06857DA_3363", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولو شنو محتاجين بالضبط 😊", "created_at": "2026-04-09T20:05:56.586165", "media_url": null, "media_mime_type": null}, {"id": 13404, "message_id": "ACE8117761C9A5F4ABB8D3DDB541D35F", "sender": "user", "message_type": "text", "content": "الموقع", "created_at": "2026-04-09T20:06:09.920065", "media_url": null, "media_mime_type": null}, {"id": 13405, "message_id": "AC50CB23654C6CEE26152F438503CB7D", "sender": "user", "message_type": "text", "content": "بالضبط", "created_at": "2026-04-09T20:06:13.236053", "media_url": null, "media_mime_type": null}, {"id": 13406, "message_id": "bot_AC50CB23654C6CEE26152F438503CB7D_2529", "sender": "bot", "message_type": "text", "content": "Centre Dentaire Tanger Bay كاين ف Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، الطابق الخامس، appartement numéro 197، طنجة \nها الرابط ديال الموقع فGoogle Maps: \nhttps://maps.app.goo.gl/RCzcJXSXvgMzrRMFA\n\nإذا احتاجتو أي توضيح آخر أنا هنا! 😊", "created_at": "2026-04-09T20:06:26.550226", "media_url": null, "media_mime_type": null}]...
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Centre Dentaire Tanger Bay كاين ف Avenue Mohammed Centre Dentaire Tanger Bay كاين ف Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، الطابق الخامس، appartement numéro 197، طنجة
ها الرابط ديال الموقع فGoogle Maps:
https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA
إذا احتاجتو أي توضيح آخر أنا هنا! 😊...
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[{"id": 13400, "message_id": " [{"id": 13400, "message_id": "A56B64866AC4DEC9A97093BD49F1F27D", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T20:05:40.747631", "media_url": null, "media_mime_type": null}, {"id": 13401, "message_id": "AC7453FD3AA90ACFC70A300D6E002E52", "sender": "user", "message_type": "text", "content": "سلام", "created_at": "2026-04-09T20:05:41.944462", "media_url": null, "media_mime_type": null}, {"id": 13402, "message_id": "AC7FA7A09A9787A4F1F7FFE1C06857DA", "sender": "user", "message_type": "text", "content": "عليك", "created_at": "2026-04-09T20:05:42.163772", "media_url": null, "media_mime_type": null}, {"id": 13403, "message_id": "bot_AC7FA7A09A9787A4F1F7FFE1C06857DA_3363", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولو شنو محتاجين بالضبط 😊", "created_at": "2026-04-09T20:05:56.586165", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولو شنو محتاجين بالضبط 😊...
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[{"id": 13392, "message_id": " [{"id": 13392, "message_id": "AC29794284376980FCBBCA6525E8DCB7", "sender": "user", "message_type": "text", "content": "salam si salid", "created_at": "2026-04-09T19:41:10.562709", "media_url": null, "media_mime_type": null}, {"id": 13393, "message_id": "bot_AC29794284376980FCBBCA6525E8DCB7_4420", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Halim وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-09T19:41:24.934724", "media_url": null, "media_mime_type": null}, {"id": 13394, "message_id": "AC63F0FAA7C4649EF3706790D9CA0E1F", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"details\": {\n \"orientation\": \"upward angle, inside an open mouth\",\n \"facial_hair\": \"beard visible surrounding the mouth area\",\n \"teeth\": {\n \"visibility\": \"top front and side teeth are visible\",\n \"condition\": \"some teeth appear discolored\",\n \"alignment\": \"teeth seem unevenly spaced\"\n },\n \"gums\": {\n \"visibility\": \"gums partially visible above the teeth\",\n \"coloration\": \"appears as expected for soft tissue\"\n },\n \"lighting\": \"light source from the left side, creating shadows\",\n \"background\": \"ceiling visible with a light fixture\"\n }\n}\n```\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"main_subject\": \"open mouth\",\n \"details\": {\n \"teeth\": {\n \"visibility\": \"partial\",\n \"condition\": {\n \"varies\": \"some discoloration or damage visible\",\n \"upper_teeth\": \"visible\",\n \"lower_teeth\": \"partially visible\"\n }\n },\n \"gums\": {\n \"visibility\": \"partial\",\n \"condition\": \"unclear\"\n },\n \"tongue\": {\n \"visibility\": \"partial\",\n \"condition\": \"not clearly visible\"\n },\n \"surrounding_area\": {\n \"beard\": \"present\",\n \"skin_condition\": \"appears normal\"\n }\n },\n \"environment\": {\n \"lighting\": \"artificial light, appears to be indoors\",\n \"background\": \"ceiling with moldings visible\"\n }\n}\n```", "created_at": "2026-04-09T19:41:49.400650", "media_url": "/api/v1/chatbots/47/knowledge-bases/media/files/3433/download", "media_mime_type": "image/jpeg"}, {"id": 13395, "message_id": "bot_AC63F0FAA7C4649EF3706790D9CA0E1F_220", "sender": "bot", "message_type": "text", "content": "كنعتدر، ما يمكنش ليا نحلل الصور أو نعطي تشخيص طبي بناءً على الصور. إذا كنتي مهتم بشي حاجة معينة بخصوص الأسنان ديالك، من الأفضل تزور Dr Halim Walid في العيادة باش يعطيك التقييم المناسب. واش بغيت نساعدك في حجز موعد؟ 😊", "created_at": "2026-04-09T19:42:08.966065", "media_url": null, "media_mime_type": null}, {"id": 13396, "message_id": "AC066635227FF75F66D07D7B020E42A7", "sender": "user", "message_type": "text", "content": "aahh robot", "created_at": "2026-04-09T19:42:41.634770", "media_url": null, "media_mime_type": null}, {"id": 13397, "message_id": "bot_AC066635227FF75F66D07D7B020E42A7_2386", "sender": "bot", "message_type": "text", "content": "أنا هنا باش نعاونكوم 😊 واش كاين شي حاجة أخرى نقدر نساعدكوم بها؟", "created_at": "2026-04-09T19:42:54.124888", "media_url": null, "media_mime_type": null}]...
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أنا هنا باش نعاونكوم 😊 واش كاين شي حاجة أخرى نقدر أنا هنا باش نعاونكوم 😊 واش كاين شي حاجة أخرى نقدر نساعدكوم بها؟...
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[{"id": 13392, "message_id": " [{"id": 13392, "message_id": "AC29794284376980FCBBCA6525E8DCB7", "sender": "user", "message_type": "text", "content": "salam si salid", "created_at": "2026-04-09T19:41:10.562709", "media_url": null, "media_mime_type": null}, {"id": 13393, "message_id": "bot_AC29794284376980FCBBCA6525E8DCB7_4420", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Halim وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-09T19:41:24.934724", "media_url": null, "media_mime_type": null}, {"id": 13394, "message_id": "AC63F0FAA7C4649EF3706790D9CA0E1F", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"details\": {\n \"orientation\": \"upward angle, inside an open mouth\",\n \"facial_hair\": \"beard visible surrounding the mouth area\",\n \"teeth\": {\n \"visibility\": \"top front and side teeth are visible\",\n \"condition\": \"some teeth appear discolored\",\n \"alignment\": \"teeth seem unevenly spaced\"\n },\n \"gums\": {\n \"visibility\": \"gums partially visible above the teeth\",\n \"coloration\": \"appears as expected for soft tissue\"\n },\n \"lighting\": \"light source from the left side, creating shadows\",\n \"background\": \"ceiling visible with a light fixture\"\n }\n}\n```\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"main_subject\": \"open mouth\",\n \"details\": {\n \"teeth\": {\n \"visibility\": \"partial\",\n \"condition\": {\n \"varies\": \"some discoloration or damage visible\",\n \"upper_teeth\": \"visible\",\n \"lower_teeth\": \"partially visible\"\n }\n },\n \"gums\": {\n \"visibility\": \"partial\",\n \"condition\": \"unclear\"\n },\n \"tongue\": {\n \"visibility\": \"partial\",\n \"condition\": \"not clearly visible\"\n },\n \"surrounding_area\": {\n \"beard\": \"present\",\n \"skin_condition\": \"appears normal\"\n }\n },\n \"environment\": {\n \"lighting\": \"artificial light, appears to be indoors\",\n \"background\": \"ceiling with moldings visible\"\n }\n}\n```", "created_at": "2026-04-09T19:41:49.400650", "media_url": "/api/v1/chatbots/47/knowledge-bases/media/files/3433/download", "media_mime_type": "image/jpeg"}, {"id": 13395, "message_id": "bot_AC63F0FAA7C4649EF3706790D9CA0E1F_220", "sender": "bot", "message_type": "text", "content": "كنعتدر، ما يمكنش ليا نحلل الصور أو نعطي تشخيص طبي بناءً على الصور. إذا كنتي مهتم بشي حاجة معينة بخصوص الأسنان ديالك، من الأفضل تزور Dr Halim Walid في العيادة باش يعطيك التقييم المناسب. واش بغيت نساعدك في حجز موعد؟ 😊", "created_at": "2026-04-09T19:42:08.966065", "media_url": null, "media_mime_type": null}]...
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كنعتدر، ما يمكنش ليا نحلل الصور أو نعطي تشخيص طبي كنعتدر، ما يمكنش ليا نحلل الصور أو نعطي تشخيص طبي بناءً على الصور. إذا كنتي مهتم بشي حاجة معينة بخصوص الأسنان ديالك، من الأفضل تزور Dr Halim Walid في العيادة باش يعطيك التقييم المناسب. واش بغيت نساعدك في حجز موعد؟ 😊...
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[{"id": 13392, "message_id": " [{"id": 13392, "message_id": "AC29794284376980FCBBCA6525E8DCB7", "sender": "user", "message_type": "text", "content": "salam si salid", "created_at": "2026-04-09T19:41:10.562709", "media_url": null, "media_mime_type": null}, {"id": 13393, "message_id": "bot_AC29794284376980FCBBCA6525E8DCB7_4420", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Halim وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-09T19:41:24.934724", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Halim وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 13389, "message_id": " [{"id": 13389, "message_id": "AC115A836C8D3E577A06A4B37FE90344", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a business flyer or advertisement for an electrician service. At the top, there's a logo featuring a stylized house with a hammer, followed by the text 'RACHID ÉLECTRICIEN' in large red letters. Below, a bulleted list in red text describes services offered: installation of general electricity, camera surveillance, swimming pool services, cabinet wiring, IT networks, maintenance, and upkeep. Two phone numbers are listed with yellow call and WhatsApp icons. At the bottom, there are three diamond-shaped images: hands working with electrical cables, a person using testing tools on an electric board, and a person installing a surveillance camera. The background has geometric white, yellow, and red design elements.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"RACHID ÉLECTRICIEN\",\n \"Installation", "created_at": "2026-04-09T19:34:53.860604", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3432/download", "media_mime_type": "image/jpeg"}, {"id": 13390, "message_id": "A5DE644493D2492C1AC9E1A507605FB2", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T19:34:55.299780", "media_url": null, "media_mime_type": null}, {"id": 13391, "message_id": "bot_AC115A836C8D3E577A06A4B37FE90344_3745", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !", "created_at": "2026-04-09T19:35:14.322277", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !...
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[{"id": 13368, "message_id": " [{"id": 13368, "message_id": "3EB0BDB6C7A82ADA43B2B2", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:19:37.801904", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3424/download", "media_mime_type": "image/jpeg"}, {"id": 13374, "message_id": "3EB0B175BDB1D9716BDF67", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:20:06.265259", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3425/download", "media_mime_type": "image/jpeg"}, {"id": 13376, "message_id": "3EB0FB329F6D2A1694A305", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the mandibular (lower jaw) arch. The photo displays the occlusal (top) surfaces of the lower teeth, as well as the palate and the supporting gum tissue. The right side of the image (clinically the patient's left) shows several molar teeth that are severely decayed with large areas of crown destruction and visible loss of tooth structure. There is a mix of colors including brown, yellow, and black associated with decay and necrotic debris. The gums in the area appear red and inflamed, possibly with loss of normal contour. The left side of the image (clinically the patient's right) shows posterior teeth with multiple darkly stained occlusal grooves, possible old restorations or deep carious lesions. The anterior teeth appear relatively intact. No text, labels, or identifiers are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_first_and_second_molars\",\n \"observation\": \"Severe crown destruction due to caries, brown/yellow/black necrotic debris, gross loss of tooth structure, possibly pulp exposure.\",\n \"severity_signal\": \"sign", "created_at": "2026-04-09T18:20:30.531097", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3426/download", "media_mime_type": "image/jpeg"}, {"id": 13381, "message_id": "3EB0CD456C77EE814095FB", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photograph showing the upper and lower anterior and posterior teeth with cheek retractors in place. The image is well-focused and high resolution. The photo reveals partial dentition with most teeth visible from premolar to premolar, and some posterior teeth partially visible. Teeth color varies with noticeable yellowing and some darker staining, particularly on the lower and posterior teeth. There is moderate crowding in the lower anterior teeth and some crowding in the upper anterior as well. The gingival tissues are pink in most areas but with a slightly erythematous (reddened) appearance in the upper anterior region. There is visible plaque and calculus, especially along the gumline and on the lower anterior teeth. Some teeth show signs of wear and possibly chipping on incisal edges. No visible large carious lesions, but areas of possible enamel opacity and staining. No visible metal or ceramic restorations.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central and lateral incisors and canines present, off-white with some yellow discoloration and irregular alignment. Mild incisal edge wear.\",\n \"severity_signal", "created_at": "2026-04-09T18:21:00.067390", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3427/download", "media_mime_type": "image/jpeg"}, {"id": 13382, "message_id": "3EB04AF43CED317E7E5B67", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-resolution intraoral clinical photograph showing the right lateral view of the patient's upper and lower anterior and premolar teeth, gums, and surrounding mucosa. A cheek retractor is in place, exposing the dental and gingival tissues clearly. The teeth show noticeable yellow-brown staining, especially on the cervical and interproximal regions. Alignment of the teeth is visibly irregular, with crowding and overlapping of both upper and lower incisors and canines. The gum tissue appears generally pink but presents with mild localized erythema, especially in the upper canine area. No obvious open caries or fractures are seen. There is some plaque or calculus deposit visible primarily along the gingival margins. No soft tissue lesions, swelling, or ulcerations are observed on the visible gum tissue. There are no metal restorations, crowns, or visible prosthetic appliances. Lips, facial hair, and parts of the cheek are visible at the periphery.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Teeth are present and show moderate staining on the surfaces, with noticeable crowding and overlapping of canine and lateral incisors", "created_at": "2026-04-09T18:21:25.022142", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3428/download", "media_mime_type": "image/jpeg"}, {"id": 13385, "message_id": "3EB0A18E86C97942E4BC9A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T18:27:05.039954", "media_url": null, "media_mime_type": null}, {"id": 16205, "message_id": "3EB088B1184D1AB3D60F39", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a digitally illustrated smiling tooth character with cartoon facial features (eyes, mouth, eyebrows) giving a thumbs-up gesture. The tooth is holding a notepad featuring a large green check mark. In the background is a blurred dental office setting with a dental chair, counter, and window. At the top of the image is the Tanger Bay Dental Center logo, which is a white tooth outline with the text 'TANGER BAY DENTAL CENTER' below. There are two blue boxes with white French text: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (with a check mark emoji) and 'CHEZ TANGER BAY DENTAL CENTER.' The overall tone is bright and inviting, with a blue and white color palette.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"\n\nUser message context: Salut *ZEGGAF Redouane*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:02:54.388910", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4259/download", "media_mime_type": "image/jpeg"}, {"id": 16241, "message_id": "3EB0468A6B1ADB7A6C40E9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:25:34.049867", "media_url": null, "media_mime_type": null}, {"id": 16245, "message_id": "3A52451A5D2F5C3820E7", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez ...</reply_to> Ok inshaallah", "created_at": "2026-04-15T15:27:57.876810", "media_url": null, "media_mime_type": null}, {"id": 16246, "message_id": "bot_3A52451A5D2F5C3820E7_6573", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation ZEGGAF Redouane 😊 Votre rendez-vous avec Dr Oussama Mouallem est bien noté pour jeudi 16 avril à 10:00.\n\nSi vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter. À très bientôt chez Tanger Bay Dental Center !", "created_at": "2026-04-15T15:28:51.177889", "media_url": null, "media_mime_type": null}, {"id": 16257, "message_id": "3A8D75BB7171105213E4", "sender": "user", "message_type": "text", "content": "<reply_to>Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter.</reply_to> je pense le 11:00 se serait bien\nSi possible", "created_at": "2026-04-15T15:34:36.504947", "media_url": null, "media_mime_type": null}, {"id": 16262, "message_id": "bot_3A8D75BB7171105213E4_8489", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour ! J’ai transmis votre demande pour déplacer le rendez-vous à 11:00 au lieu de 10:00. L’équipe va vérifier la disponibilité et vous recontactera rapidement.\n\nNote : Votre changement d’horaire sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T15:34:55.119898", "media_url": null, "media_mime_type": null}]...
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Merci pour votre retour ! J’ai transmis votre dema Merci pour votre retour ! J’ai transmis votre demande pour déplacer le rendez-vous à 11:00 au lieu de 10:00. L’équipe va vérifier la disponibilité et vous recontactera rapidement.
Note : Votre changement d’horaire sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 13368, "message_id": " [{"id": 13368, "message_id": "3EB0BDB6C7A82ADA43B2B2", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:19:37.801904", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3424/download", "media_mime_type": "image/jpeg"}, {"id": 13374, "message_id": "3EB0B175BDB1D9716BDF67", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:20:06.265259", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3425/download", "media_mime_type": "image/jpeg"}, {"id": 13376, "message_id": "3EB0FB329F6D2A1694A305", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the mandibular (lower jaw) arch. The photo displays the occlusal (top) surfaces of the lower teeth, as well as the palate and the supporting gum tissue. The right side of the image (clinically the patient's left) shows several molar teeth that are severely decayed with large areas of crown destruction and visible loss of tooth structure. There is a mix of colors including brown, yellow, and black associated with decay and necrotic debris. The gums in the area appear red and inflamed, possibly with loss of normal contour. The left side of the image (clinically the patient's right) shows posterior teeth with multiple darkly stained occlusal grooves, possible old restorations or deep carious lesions. The anterior teeth appear relatively intact. No text, labels, or identifiers are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_first_and_second_molars\",\n \"observation\": \"Severe crown destruction due to caries, brown/yellow/black necrotic debris, gross loss of tooth structure, possibly pulp exposure.\",\n \"severity_signal\": \"sign", "created_at": "2026-04-09T18:20:30.531097", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3426/download", "media_mime_type": "image/jpeg"}, {"id": 13381, "message_id": "3EB0CD456C77EE814095FB", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photograph showing the upper and lower anterior and posterior teeth with cheek retractors in place. The image is well-focused and high resolution. The photo reveals partial dentition with most teeth visible from premolar to premolar, and some posterior teeth partially visible. Teeth color varies with noticeable yellowing and some darker staining, particularly on the lower and posterior teeth. There is moderate crowding in the lower anterior teeth and some crowding in the upper anterior as well. The gingival tissues are pink in most areas but with a slightly erythematous (reddened) appearance in the upper anterior region. There is visible plaque and calculus, especially along the gumline and on the lower anterior teeth. Some teeth show signs of wear and possibly chipping on incisal edges. No visible large carious lesions, but areas of possible enamel opacity and staining. No visible metal or ceramic restorations.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central and lateral incisors and canines present, off-white with some yellow discoloration and irregular alignment. Mild incisal edge wear.\",\n \"severity_signal", "created_at": "2026-04-09T18:21:00.067390", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3427/download", "media_mime_type": "image/jpeg"}, {"id": 13382, "message_id": "3EB04AF43CED317E7E5B67", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-resolution intraoral clinical photograph showing the right lateral view of the patient's upper and lower anterior and premolar teeth, gums, and surrounding mucosa. A cheek retractor is in place, exposing the dental and gingival tissues clearly. The teeth show noticeable yellow-brown staining, especially on the cervical and interproximal regions. Alignment of the teeth is visibly irregular, with crowding and overlapping of both upper and lower incisors and canines. The gum tissue appears generally pink but presents with mild localized erythema, especially in the upper canine area. No obvious open caries or fractures are seen. There is some plaque or calculus deposit visible primarily along the gingival margins. No soft tissue lesions, swelling, or ulcerations are observed on the visible gum tissue. There are no metal restorations, crowns, or visible prosthetic appliances. Lips, facial hair, and parts of the cheek are visible at the periphery.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Teeth are present and show moderate staining on the surfaces, with noticeable crowding and overlapping of canine and lateral incisors", "created_at": "2026-04-09T18:21:25.022142", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3428/download", "media_mime_type": "image/jpeg"}, {"id": 13385, "message_id": "3EB0A18E86C97942E4BC9A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T18:27:05.039954", "media_url": null, "media_mime_type": null}, {"id": 16205, "message_id": "3EB088B1184D1AB3D60F39", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a digitally illustrated smiling tooth character with cartoon facial features (eyes, mouth, eyebrows) giving a thumbs-up gesture. The tooth is holding a notepad featuring a large green check mark. In the background is a blurred dental office setting with a dental chair, counter, and window. At the top of the image is the Tanger Bay Dental Center logo, which is a white tooth outline with the text 'TANGER BAY DENTAL CENTER' below. There are two blue boxes with white French text: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (with a check mark emoji) and 'CHEZ TANGER BAY DENTAL CENTER.' The overall tone is bright and inviting, with a blue and white color palette.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"\n\nUser message context: Salut *ZEGGAF Redouane*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:02:54.388910", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4259/download", "media_mime_type": "image/jpeg"}, {"id": 16241, "message_id": "3EB0468A6B1ADB7A6C40E9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:25:34.049867", "media_url": null, "media_mime_type": null}, {"id": 16245, "message_id": "3A52451A5D2F5C3820E7", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez ...</reply_to> Ok inshaallah", "created_at": "2026-04-15T15:27:57.876810", "media_url": null, "media_mime_type": null}, {"id": 16246, "message_id": "bot_3A52451A5D2F5C3820E7_6573", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation ZEGGAF Redouane 😊 Votre rendez-vous avec Dr Oussama Mouallem est bien noté pour jeudi 16 avril à 10:00.\n\nSi vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter. À très bientôt chez Tanger Bay Dental Center !", "created_at": "2026-04-15T15:28:51.177889", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation ZEGGAF Redouane 😊 Vo Merci pour votre confirmation ZEGGAF Redouane 😊 Votre rendez-vous avec Dr Oussama Mouallem est bien noté pour jeudi 16 avril à 10:00.
Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter. À très bientôt chez Tanger Bay Dental Center !...
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[{"id": 13256, "message_id": " [{"id": 13256, "message_id": "3EB0EFAC2EA0CDD017784C", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Unrelated (illustration, not a dental photo, x-ray, document, ID, or prescription).\n\n(b) Not dental: No observable dental features present, only an illustration of a person with a phone and two calendars.\n\n(c) Visible text (OCR):\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic terms used, no suggestions of conditions, and no treatment recommendations. This image does not appear to relate to clinical or dental matters; it shows calendar or appointment booking imagery.\n\nUser message context: Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 10 avril 2026 à 09:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 10 أبريل 2026 على الساعة 09:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-09T17:01:02.321889", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3389/download", "media_mime_type": "image/jpeg"}, {"id": 17000, "message_id": "3EB0A9012EE11EC8371C9B", "sender": "bot", "message_type": "image", "content": "Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 17 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 17 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-16T17:08:46.544266", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4584/download", "media_mime_type": "image/jpeg"}, {"id": 17022, "message_id": "ACEFA18B0EEBB44AEEF28E6C70232197", "sender": "user", "message_type": "text", "content": "Ok merci beaucoup.", "created_at": "2026-04-16T17:30:06.674375", "media_url": null, "media_mime_type": null}, {"id": 17023, "message_id": "bot_ACEFA18B0EEBB44AEEF28E6C70232197_8343", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 On vous attend vendredi matin alors. Bonne journée à vous !", "created_at": "2026-04-16T17:30:24.250526", "media_url": null, "media_mime_type": null}, {"id": 17999, "message_id": "3EB001FA2206BEB1100B56", "sender": "bot", "message_type": "image", "content": "Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 24 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 24 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-23T17:05:54.251440", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4929/download", "media_mime_type": "image/jpeg"}, {"id": 18046, "message_id": "AC9F09A95D0DF597C33EA73210B0B5B4", "sender": "user", "message_type": "text", "content": "Merci beaucoup.", "created_at": "2026-04-23T17:35:35.558740", "media_url": null, "media_mime_type": null}, {"id": 18049, "message_id": "bot_AC9F09A95D0DF597C33EA73210B0B5B4_9786", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas à me le dire.", "created_at": "2026-04-23T17:35:59.225807", "media_url": null, "media_mime_type": null}]...
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Avec plaisir 😊 Si vous avez besoin de quelque chos Avec plaisir 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas à me le dire....
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[{"id": 13256, "message_id": " [{"id": 13256, "message_id": "3EB0EFAC2EA0CDD017784C", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Unrelated (illustration, not a dental photo, x-ray, document, ID, or prescription).\n\n(b) Not dental: No observable dental features present, only an illustration of a person with a phone and two calendars.\n\n(c) Visible text (OCR):\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic terms used, no suggestions of conditions, and no treatment recommendations. This image does not appear to relate to clinical or dental matters; it shows calendar or appointment booking imagery.\n\nUser message context: Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 10 avril 2026 à 09:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 10 أبريل 2026 على الساعة 09:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-09T17:01:02.321889", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3389/download", "media_mime_type": "image/jpeg"}, {"id": 17000, "message_id": "3EB0A9012EE11EC8371C9B", "sender": "bot", "message_type": "image", "content": "Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 17 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 17 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-16T17:08:46.544266", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4584/download", "media_mime_type": "image/jpeg"}, {"id": 17022, "message_id": "ACEFA18B0EEBB44AEEF28E6C70232197", "sender": "user", "message_type": "text", "content": "Ok merci beaucoup.", "created_at": "2026-04-16T17:30:06.674375", "media_url": null, "media_mime_type": null}, {"id": 17023, "message_id": "bot_ACEFA18B0EEBB44AEEF28E6C70232197_8343", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 On vous attend vendredi matin alors. Bonne journée à vous !", "created_at": "2026-04-16T17:30:24.250526", "media_url": null, "media_mime_type": null}]...
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Avec plaisir 😊 On vous attend vendredi matin alors Avec plaisir 😊 On vous attend vendredi matin alors. Bonne journée à vous !...
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[{"id": 13191, "message_id": " [{"id": 13191, "message_id": "3AACF98622421E258AD0", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\nأهلا خويا وليد، كيداير بخير؟ كلشي مزيان؟\nشوف، راه ماقدرتش نجي عندك اليوم، حيت الدري اللي كنت غانجيب معايا ماكاينش.\nدونك غادي نحاولو نخليو حتى السيمانة الجاية إن شاء الله،\nعاد باش نجي باش نكمل، خصني ضروري نكمل الفوق راك عارف.\nشوف راه أنا كما قلت لك راه غانحاول نجيب معايا الدري، راه يالاه رومبورسوني والله إلا البارح.\nنيت عيطات لي البنت اللي معاك تما، والله إلا نسيت سميتها.\nقالت لي راه هاداك، قلت لها راه يالاه رومبورسوني، قلت لها راه غانجي نهار الخميس، ساعة ما كتابش.\nفخليها حتى الاثنين إن شاء الله ولا الثلاث، وباش ما كان راه غانعلمك هنا في واتساب، يالاه، مزيان ملي صيفطت لي ميساج.", "created_at": "2026-04-09T15:31:03.102810", "media_url": "/api/v1/chatbots/47/knowledge-bases/media/files/3378/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13192, "message_id": "bot_3AACF98622421E258AD0_1280", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا الإسم الكامل ديالك؟ وكنعتدر على الإزعاج. ", "created_at": "2026-04-09T15:31:28.106015", "media_url": null, "media_mime_type": null}, {"id": 13277, "message_id": "2AA3A4622D9D79EA46EC", "sender": "bot", "message_type": "text", "content": "salam Achraf cava \nImta nchad lik rendez vous lundi Ola mardi ?", "created_at": "2026-04-09T17:09:55.091311", "media_url": null, "media_mime_type": null}, {"id": 13369, "message_id": "3AE3C5F839CBCD165305", "sender": "user", "message_type": "text", "content": "Nchof m3a deri o ngolik", "created_at": "2026-04-09T18:19:49.332207", "media_url": null, "media_mime_type": null}, {"id": 13370, "message_id": "3A1AFE5C9DAD3BB97F3C", "sender": "user", "message_type": "text", "content": "Samedi", "created_at": "2026-04-09T18:19:57.172441", "media_url": null, "media_mime_type": null}, {"id": 13371, "message_id": "3ADAC25A6D995405FA93", "sender": "user", "message_type": "text", "content": "Ola dimanche", "created_at": "2026-04-09T18:20:01.951413", "media_url": null, "media_mime_type": null}, {"id": 13372, "message_id": "3A94314CBD6E36EAD299", "sender": "user", "message_type": "text", "content": "Nkhali", "created_at": "2026-04-09T18:20:03.690261", "media_url": null, "media_mime_type": null}, {"id": 13373, "message_id": "3AFEC9973F1765F27900", "sender": "user", "message_type": "text", "content": "Lik message", "created_at": "2026-04-09T18:20:06.257399", "media_url": null, "media_mime_type": null}, {"id": 13375, "message_id": "bot_3AFEC9973F1765F27900_460", "sender": "bot", "message_type": "text", "content": "باش نكمل الإجراءات، واخا تكتب ليا الإسم الكامل ديالك؟ شكرا بارك الله فيك!", "created_at": "2026-04-09T18:20:22.072336", "media_url": null, "media_mime_type": null}, {"id": 13377, "message_id": "3A2ECE4975209BF64C2B", "sender": "user", "message_type": "text", "content": "Achraf El kaddioui", "created_at": "2026-04-09T18:20:38.532339", "media_url": null, "media_mime_type": null}, {"id": 13380, "message_id": "bot_3A2ECE4975209BF64C2B_8385", "sender": "bot", "message_type": "text", "content": "واخا بلغنا الفريق وغادي يتاصلوا بيك باش يرتبو معك إن شاء الله 🙏🏻 إذا كان عندك شي سؤال آخر، حنا رهن الإشارة.", "created_at": "2026-04-09T18:20:55.317466", "media_url": null, "media_mime_type": null}]...
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واخا بلغنا الفريق وغادي يتاصلوا بيك باش يرتبو معك واخا بلغنا الفريق وغادي يتاصلوا بيك باش يرتبو معك إن شاء الله 🙏🏻 إذا كان عندك شي سؤال آخر، حنا رهن الإشارة....
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[{"id": 13191, "message_id": " [{"id": 13191, "message_id": "3AACF98622421E258AD0", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\nأهلا خويا وليد، كيداير بخير؟ كلشي مزيان؟\nشوف، راه ماقدرتش نجي عندك اليوم، حيت الدري اللي كنت غانجيب معايا ماكاينش.\nدونك غادي نحاولو نخليو حتى السيمانة الجاية إن شاء الله،\nعاد باش نجي باش نكمل، خصني ضروري نكمل الفوق راك عارف.\nشوف راه أنا كما قلت لك راه غانحاول نجيب معايا الدري، راه يالاه رومبورسوني والله إلا البارح.\nنيت عيطات لي البنت اللي معاك تما، والله إلا نسيت سميتها.\nقالت لي راه هاداك، قلت لها راه يالاه رومبورسوني، قلت لها راه غانجي نهار الخميس، ساعة ما كتابش.\nفخليها حتى الاثنين إن شاء الله ولا الثلاث، وباش ما كان راه غانعلمك هنا في واتساب، يالاه، مزيان ملي صيفطت لي ميساج.", "created_at": "2026-04-09T15:31:03.102810", "media_url": "/api/v1/chatbots/47/knowledge-bases/media/files/3378/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13192, "message_id": "bot_3AACF98622421E258AD0_1280", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا الإسم الكامل ديالك؟ وكنعتدر على الإزعاج. ", "created_at": "2026-04-09T15:31:28.106015", "media_url": null, "media_mime_type": null}, {"id": 13277, "message_id": "2AA3A4622D9D79EA46EC", "sender": "bot", "message_type": "text", "content": "salam Achraf cava \nImta nchad lik rendez vous lundi Ola mardi ?", "created_at": "2026-04-09T17:09:55.091311", "media_url": null, "media_mime_type": null}, {"id": 13369, "message_id": "3AE3C5F839CBCD165305", "sender": "user", "message_type": "text", "content": "Nchof m3a deri o ngolik", "created_at": "2026-04-09T18:19:49.332207", "media_url": null, "media_mime_type": null}, {"id": 13370, "message_id": "3A1AFE5C9DAD3BB97F3C", "sender": "user", "message_type": "text", "content": "Samedi", "created_at": "2026-04-09T18:19:57.172441", "media_url": null, "media_mime_type": null}, {"id": 13371, "message_id": "3ADAC25A6D995405FA93", "sender": "user", "message_type": "text", "content": "Ola dimanche", "created_at": "2026-04-09T18:20:01.951413", "media_url": null, "media_mime_type": null}, {"id": 13372, "message_id": "3A94314CBD6E36EAD299", "sender": "user", "message_type": "text", "content": "Nkhali", "created_at": "2026-04-09T18:20:03.690261", "media_url": null, "media_mime_type": null}, {"id": 13373, "message_id": "3AFEC9973F1765F27900", "sender": "user", "message_type": "text", "content": "Lik message", "created_at": "2026-04-09T18:20:06.257399", "media_url": null, "media_mime_type": null}, {"id": 13375, "message_id": "bot_3AFEC9973F1765F27900_460", "sender": "bot", "message_type": "text", "content": "باش نكمل الإجراءات، واخا تكتب ليا الإسم الكامل ديالك؟ شكرا بارك الله فيك!", "created_at": "2026-04-09T18:20:22.072336", "media_url": null, "media_mime_type": null}]...
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باش نكمل الإجراءات، واخا تكتب ليا الإسم الكامل ديا باش نكمل الإجراءات، واخا تكتب ليا الإسم الكامل ديالك؟ شكرا بارك الله فيك!...
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[{"id": 13191, "message_id": " [{"id": 13191, "message_id": "3AACF98622421E258AD0", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\nأهلا خويا وليد، كيداير بخير؟ كلشي مزيان؟\nشوف، راه ماقدرتش نجي عندك اليوم، حيت الدري اللي كنت غانجيب معايا ماكاينش.\nدونك غادي نحاولو نخليو حتى السيمانة الجاية إن شاء الله،\nعاد باش نجي باش نكمل، خصني ضروري نكمل الفوق راك عارف.\nشوف راه أنا كما قلت لك راه غانحاول نجيب معايا الدري، راه يالاه رومبورسوني والله إلا البارح.\nنيت عيطات لي البنت اللي معاك تما، والله إلا نسيت سميتها.\nقالت لي راه هاداك، قلت لها راه يالاه رومبورسوني، قلت لها راه غانجي نهار الخميس، ساعة ما كتابش.\nفخليها حتى الاثنين إن شاء الله ولا الثلاث، وباش ما كان راه غانعلمك هنا في واتساب، يالاه، مزيان ملي صيفطت لي ميساج.", "created_at": "2026-04-09T15:31:03.102810", "media_url": "/api/v1/chatbots/47/knowledge-bases/media/files/3378/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13192, "message_id": "bot_3AACF98622421E258AD0_1280", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا الإسم الكامل ديالك؟ وكنعتدر على الإزعاج. ", "created_at": "2026-04-09T15:31:28.106015", "media_url": null, "media_mime_type": null}]...
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مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا ا مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا الإسم الكامل ديالك؟ وكنعتدر على الإزعاج....
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[{"id": 13148, "message_id": " [{"id": 13148, "message_id": "bot_ACC97C57D81F24C86DA849C87D4F9087_7823", "sender": "bot", "message_type": "text", "content": "صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-09T14:14:11.567934", "media_url": null, "media_mime_type": null}, {"id": 13149, "message_id": "A51F1270977186FF72CF503D6CFB7F5B", "sender": "bot", "message_type": "voice", "content": "[Voice message] بالطبع، إليك تفريغ المقطع الصوتي:\n\n\"السلام عليكم، بخير مزيان؟ الصحة لاباس؟ مرحبا. فكرني ف السمية ديالك عافاك.\"", "created_at": "2026-04-09T14:14:48.651650", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3359/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13150, "message_id": "AC3F04150DE1DABDAB434BF2FAC26256", "sender": "user", "message_type": "text", "content": "محمد بوركب", "created_at": "2026-04-09T14:15:07.870478", "media_url": null, "media_mime_type": null}, {"id": 13151, "message_id": "A555D2182F8002D7283C6E810EB62A5F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"مرحبا بك أسي محمد، غدا إن شاء الله عندك رونديفو فالعشية مع لخمسة، حنايا نسنّاوك إن شاء الله منها نشوفو ليك المشكل.\"\n\n**Latin Script (Transliteration):**\n\"Marhba bik a Si Mohammed, ghedda inchaAllah aandek rendez-vous fl'achia m'a lkhamsa, hnaya nsennawk inchaAllah mennaha nchoufou lek lmochkil.\"\n\n**Language breakdown:**\n* **Marhba bik a Si Mohammed:** Welcome, Mr. Mohammed.\n* **Ghedda inchaAllah:** Tomorrow, God willing.\n* **Aandek rendez-vous:** You have an appointment (French word used in Darija).\n* **Fl'achia m'a lkhamsa:** In the afternoon at five.\n* **Hnaya nsennawk:** We will be waiting for you.\n* **Mennaha nchoufou lek lmochkil:** So we can see/fix the problem for you.", "created_at": "2026-04-09T14:15:25.122349", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3360/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13152, "message_id": "ACC46ECC9CA2FFC178227ECBF31D85FA", "sender": "user", "message_type": "text", "content": "اك انشاء الله", "created_at": "2026-04-09T14:15:57.127604", "media_url": null, "media_mime_type": null}, {"id": 13179, "message_id": "3EB0F1829811713023BE28", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for Tanger Bay Dental Center. At the top, there is a white dental logo consisting of a stylized tooth outline and the words 'TANGER BAY DENTAL CENTER.' Below this, a blue banner with white capital letters reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' followed by a green check mark. Another blue banner beneath says 'CHEZ TANGER BAY DENTAL CENTER.' The foreground prominently features a large, animated, cartoon-style anthropomorphic tooth with a smiling face, black eyes, raised eyebrows, and a thumbs-up gesture. The tooth is holding a small spiral notepad depicting a check box with a green check mark. The background appears to show an out-of-focus dental clinic with dental chair and equipment, but no real people are present.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null\n\nUser message context: Salut *BOURAGBA Mohamed*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 10 avril 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-09T15:03:33.276438", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3374/download", "media_mime_type": "image/jpeg"}, {"id": 13435, "message_id": "3EB07A6ED04B094E5FB1BC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T08:42:07.452639", "media_url": null, "media_mime_type": null}, {"id": 13682, "message_id": "A5CF75E115E06FCD87D9EBD567423781", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script (Darija):**\n\"السلام عليكم محمد، كيف نتي مزيان؟ بخير؟ محمد عندك رونديفو اليوم مع الخمسة. فرد عليا أخاي لله، لا، على حساب أنا خديت ليك موعد.\"\n\n**Transliteration (Latin Script):**\n\"Salam o3alaykom Mohamed, kif nti mzyan? Bikhir? Mohamed 3ndek rendez-vous lyoum m3a l-khmsa. Fa rred 3liya a khay llah, la, 3la hsab ana khdit lik maw3id.\"\n\n**Translation (For context):**\n\"Peace be upon you Mohamed, how are you, good? Fine? Mohamed, you have an appointment today at five. So get back to me please, because I have booked an appointment for you.\"", "created_at": "2026-04-10T15:30:34.127179", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3509/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13685, "message_id": "A5A7BE1EC98ABF76AE92AF4C632FEF51", "sender": "bot", "message_type": "text", "content": "?", "created_at": "2026-04-10T15:47:03.081712", "media_url": null, "media_mime_type": null}, {"id": 13686, "message_id": "A5384461D1067FBD2BDD5F810075DFE0", "sender": "bot", "message_type": "text", "content": "????", "created_at": "2026-04-10T15:48:04.134824", "media_url": null, "media_mime_type": null}, {"id": 13687, "message_id": "AC1ACADBE8DA9EFA4CEFFF2C4B9006D2", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام أستاذ، صافي دابا شوية ونكون عندك إن شاء الله، صافي؟\n\n**Latin Script:**\nSalam ostad, safi daba chwiya w nkoun andek incha'Allah, safi?", "created_at": "2026-04-10T15:49:41.426143", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3512/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13688, "message_id": "bot_AC1ACADBE8DA9EFA4CEFFF2C4B9006D2_2983", "sender": "bot", "message_type": "text", "content": "مرحبا بيك محمد 😊", "created_at": "2026-04-10T15:50:29.810195", "media_url": null, "media_mime_type": null}]...
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مرحبا بيك محمد 😊
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[{"id": 13134, "message_id": " [{"id": 13134, "message_id": "AC9035CB50AEEB983D8EA4610A6F7C61", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-09T14:12:11.005563", "media_url": null, "media_mime_type": null}, {"id": 13136, "message_id": "bot_AC9035CB50AEEB983D8EA4610A6F7C61_8952", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-09T14:12:25.678224", "media_url": null, "media_mime_type": null}, {"id": 13143, "message_id": "AC4679A02400860AAC0703449385E0BB", "sender": "user", "message_type": "text", "content": "عفاك بغيت نقولك بلي مزال كنحس بلحريق فين صايبلي الضرصة", "created_at": "2026-04-09T14:13:47.180914", "media_url": null, "media_mime_type": null}, {"id": 13144, "message_id": "ACC97C57D81F24C86DA849C87D4F9087", "sender": "user", "message_type": "text", "content": "واش عادي", "created_at": "2026-04-09T14:13:54.042319", "media_url": null, "media_mime_type": null}, {"id": 13148, "message_id": "bot_ACC97C57D81F24C86DA849C87D4F9087_7823", "sender": "bot", "message_type": "text", "content": "صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-09T14:14:11.567934", "media_url": null, "media_mime_type": null}]...
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صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت. واخا تعطيني الإسم الكامل ديالك؟...
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[{"id": 13134, "message_id": " [{"id": 13134, "message_id": "AC9035CB50AEEB983D8EA4610A6F7C61", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-09T14:12:11.005563", "media_url": null, "media_mime_type": null}, {"id": 13136, "message_id": "bot_AC9035CB50AEEB983D8EA4610A6F7C61_8952", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-09T14:12:25.678224", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 13104, "message_id": " [{"id": 13104, "message_id": "widget_8cb661d3-faac-4ac1-a95e-f3051db23bf2", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-09T13:15:08.113173", "media_url": null, "media_mime_type": null}, {"id": 13105, "message_id": "widget_e8ff1428-5463-437b-a036-da4d0f005480", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-09T13:15:14.509664", "media_url": null, "media_mime_type": null}, {"id": 13106, "message_id": "widget_3ab2271e-7708-4ef5-9669-a1d6d011157d", "sender": "user", "message_type": "text", "content": "can you tell me your service", "created_at": "2026-04-09T13:15:19.825775", "media_url": null, "media_mime_type": null}, {"id": 13107, "message_id": "widget_f8ec9f36-7296-4487-ba6e-96e3109422c5", "sender": "bot", "message_type": "text", "content": "Global Attaché offers a wide range of document translation services, including certified and non-certified translations for documents like birth certificates, marriage contracts, asylum documents, diplomas, legal contracts, academic transcripts, and passports. We support over 200 languages.\n\nIn addition to translation, we offer transcription, subtitling, and voiceover services. If you need more details or have a specific document in mind, feel free to ask!", "created_at": "2026-04-09T13:15:37.391505", "media_url": null, "media_mime_type": null}]...
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Global Attaché offers a wide range of document tra Global Attaché offers a wide range of document translation services, including certified and non-certified translations for documents like birth certificates, marriage contracts, asylum documents, diplomas, legal contracts, academic transcripts, and passports. We support over 200 languages.
In addition to translation, we offer transcription, subtitling, and voiceover services. If you need more details or have a specific document in mind, feel free to ask!...
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[{"id": 13104, "message_id": " [{"id": 13104, "message_id": "widget_8cb661d3-faac-4ac1-a95e-f3051db23bf2", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-09T13:15:08.113173", "media_url": null, "media_mime_type": null}, {"id": 13105, "message_id": "widget_e8ff1428-5463-437b-a036-da4d0f005480", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-09T13:15:14.509664", "media_url": null, "media_mime_type": null}]...
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Hello! Welcome to Global Attaché 😊 How can I help Hello! Welcome to Global Attaché 😊 How can I help you today?...
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[{"id": 16559, "message_id": " [{"id": 16559, "message_id": "3EB03CE51B0AD5C8E06AA3", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-16T08:58:16.246620", "media_url": null, "media_mime_type": null}, {"id": 16784, "message_id": "3EB08EA0B106E9FB92F3FF", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-16T13:48:15.259733", "media_url": null, "media_mime_type": null}, {"id": 16854, "message_id": "3EB00B68A0E0DB61AE3D37", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 23 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 23 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-16T15:29:59.026603", "media_url": null, "media_mime_type": null}, {"id": 17722, "message_id": "3EB0066B757A7402424DC8", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 23 avril 2026* à *14:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 23 أبريل 2026* على الساعة *14:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T11:12:37.551660", "media_url": null, "media_mime_type": null}, {"id": 17724, "message_id": "A532A07D1F561E6AEE6E03E9CB7E91F8", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم سيدي، كيداير لاباس؟ بخير؟ الصحة لاباس؟ توتي سيدي عندكم رانديفو مع الجوج، زعما غا ديال باش تكونفيرمو ولا لا.\n\n**Transcription (Latin script):**\n\"السلام عليكم (Assalamu alaykum) سيدي (sidi)، كيداير (kidayr) لاباس (labas)؟ بخير (bikher)؟ الصحة (seha) لاباس (labas)؟ توتي (tuti) سيدي (sidi) عندكم (3andkoum) رانديفو (rendez-vous) مع (ma3) الجوج (jjouj)، زعما (za3ma) غا (gha) ديال (dyal) باش (bach) تكونفيرمو (tconfirmou) ولا لا (wlla la).\"", "created_at": "2026-04-23T11:13:17.134710", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4827/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17761, "message_id": "3A27810C811B5FA52FC1", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم أختي، بيخير؟ مزيانة؟\nلا صافي، دابا شوية هاني ماجي إن شاء الله.\nغير نفطر و نجي، صافي؟", "created_at": "2026-04-23T12:01:08.188878", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4844/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17769, "message_id": "A5702943E29B9DAA603EABE6673FED20", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي، و مرحبا بك بزاف.", "created_at": "2026-04-23T12:28:44.866683", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4849/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17869, "message_id": "3EB0655C48315408667DC3", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 30 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 30 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T14:47:27.315494", "media_url": null, "media_mime_type": null}, {"id": 17870, "message_id": "3EB05D7DBF3643A6A5C78B", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *500,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+500,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-23T14:47:46.551958", "media_url": null, "media_mime_type": null}, {"id": 17871, "message_id": "3EB0178074E81FB0467BDA", "sender": "bot", "message_type": "document", "content": "2026042315473323.pdf", "created_at": "2026-04-23T14:48:00.525802", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4880/download", "media_mime_type": "application/pdf"}, {"id": 18872, "message_id": "3A879379B28FA97AA4B4", "sender": "user", "message_type": "voice", "content": "[Voice message] Here's the transcription of the audio in Moroccan Darija:\n\nالسلام عليكم، ختي، بيخير؟ مزيانة؟ نهارك مبروك. \n\nهاديك بالنسبة... أنا إدريس ناصي، بالنسبة لديك لافونص (l'avance) اللي دفعت ليك لبارح لديك الغشا د الضرسة اللي كنعمّر عندكم، نقدر نغشيها ونقدر لا، فهمتي؟ على حسب. \n\n100%، 80% نقدر مانغشيهاشي. المهم غي خبرتك وصافي، فهمتي؟ نطلبو الله الخير.", "created_at": "2026-04-24T18:13:39.237300", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5239/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18876, "message_id": "bot_3A879379B28FA97AA4B4_5158", "sender": "bot", "message_type": "text", "content": "شكرا إدريس 😊 وصلات الرسالة للفريق وغادي يتواصلوا معك في أقرب وقت إن شاء الله باش يجاوبوك على سؤالك ويشوفوا معاك الحل المناسب 🙏🏻", "created_at": "2026-04-24T18:14:56.084895", "media_url": null, "media_mime_type": null}]...
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شكرا إدريس 😊 وصلات الرسالة للفريق وغادي يتواصلوا م شكرا إدريس 😊 وصلات الرسالة للفريق وغادي يتواصلوا معك في أقرب وقت إن شاء الله باش يجاوبوك على سؤالك ويشوفوا معاك الحل المناسب 🙏🏻...
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[{"id": 13096, "message_id": " [{"id": 13096, "message_id": "bot_3A942CFC21C4D5E64F36_4450", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟", "created_at": "2026-04-09T12:59:47.224405", "media_url": null, "media_mime_type": null}, {"id": 13097, "message_id": "3EB0B196D97FF56096CB1F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T13:01:58.815971", "media_url": null, "media_mime_type": null}, {"id": 13647, "message_id": "3EB0A1CF7BD2CD977398BB", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for Tanger Bay Dental Center. The setting appears to be a dental office with blurred background elements such as a dental chair and cabinetry, contributing to a clinical environment. In the foreground, there is a large, anthropomorphized cartoon tooth character with big black eyes, eyebrows, and a wide smile. The tooth is holding a small calendar or notepad showing a green checkmark inside a square box, indicating confirmation. Above the tooth, there is text in French and English with blue and white backgrounds. At the top center is a stylized dental logo with the words 'TANGER BAY DENTAL CENTER.' The environment is clean and professional, with bright, welcoming colors (predominantly blue and white).\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: Salut *NASSIB IDris*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 11 avril 2026*\r\n🕘 Heure : *13:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-10T15:06:45.672389", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3506/download", "media_mime_type": "image/jpeg"}, {"id": 13669, "message_id": "3EB0B9E6821A249FB517C9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:13:57.004059", "media_url": null, "media_mime_type": null}, {"id": 13881, "message_id": "3EB0BFEC49ED86535C34C6", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T09:28:28.370705", "media_url": null, "media_mime_type": null}, {"id": 14062, "message_id": "3EB0D5386B9FC9764BEECD", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1200,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T13:08:11.299097", "media_url": null, "media_mime_type": null}, {"id": 14063, "message_id": "3EB0C497A081B0AE0C3048", "sender": "bot", "message_type": "document", "content": "2026041114075931.pdf", "created_at": "2026-04-11T13:08:39.184843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3643/download", "media_mime_type": "application/pdf"}, {"id": 14064, "message_id": "3EB0D44267A4A26418A0EB", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T13:08:58.089078", "media_url": null, "media_mime_type": null}, {"id": 15753, "message_id": "3A8DA941727C08137C6C", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذا هو التفريغ الكامل للمقطع الصوتي باللهجة المغربية (الدارجة):\n\n\"السلام عليكم، خاي بخير؟ مزيانة؟ أنا كنت جيت عندكم هاد اليومين، عملتي معايا إن شاء الله نهار الخميس نرجع لعندك. كنحس بالحريق اليوم، وقسماً بالله البارح بايت بلا نعاس، الشكوى لله ما شكيت عليك. والله ما كرهت إلا كان غدا نقدر نجي أولا نشوف... صافي، شوف ورد عليا عفاك.\"", "created_at": "2026-04-14T17:21:03.497486", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4115/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15755, "message_id": "bot_3A8DA941727C08137C6C_6563", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي بالوضعية ديالك وغادي يتواصلوا معاك في أقرب وقت إن شاء الله. واخا تعطيني الإسم الكامل ديالك للتأكيد؟", "created_at": "2026-04-14T17:21:32.890316", "media_url": null, "media_mime_type": null}, {"id": 15756, "message_id": "3A6A7CFABBE46DF6154B", "sender": "user", "message_type": "voice", "content": "[Voice message] نصيب داريجة", "created_at": "2026-04-14T17:21:57.851172", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4117/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15757, "message_id": "bot_3A6A7CFABBE46DF6154B_8851", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 باش نتأكد من طريقة كتابة الإسم، واخا تكتبوه ليا هنا بالضبط؟", "created_at": "2026-04-14T17:22:14.699753", "media_url": null, "media_mime_type": null}]...
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مرحبا! 😊 باش نتأكد من طريقة كتابة الإسم، واخا تكتب مرحبا! 😊 باش نتأكد من طريقة كتابة الإسم، واخا تكتبوه ليا هنا بالضبط؟...
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[{"id": 13093, "message_id": " [{"id": 13093, "message_id": "3A942CFC21C4D5E64F36", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي بالدارجة المغربية:\n\n\"السلام عليكم أختي، أنا داك اللي هضرت معاك دابا عاد. صافي أختي، أكدي لي على الرونديفو الله يرحم الوالدين باش نجي، ونتي راك عارفة عندي شغل. قولي لي الساعة، الساعة، بواحد ربع ساعة د الطريق هي هذيك نكون عندك إن شاء الله. قولي لي الساعة بالضبط الله يرحم الوالدين.\"", "created_at": "2026-04-09T12:59:24.935208", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3338/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13094, "message_id": "A528AA3514BA9C8B9DDB2F51D90F6DCE", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T12:59:25.431968", "media_url": null, "media_mime_type": null}, {"id": 13096, "message_id": "bot_3A942CFC21C4D5E64F36_4450", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟", "created_at": "2026-04-09T12:59:47.224405", "media_url": null, "media_mime_type": null}, {"id": 13097, "message_id": "3EB0B196D97FF56096CB1F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T13:01:58.815971", "media_url": null, "media_mime_type": null}, {"id": 13647, "message_id": "3EB0A1CF7BD2CD977398BB", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for Tanger Bay Dental Center. The setting appears to be a dental office with blurred background elements such as a dental chair and cabinetry, contributing to a clinical environment. In the foreground, there is a large, anthropomorphized cartoon tooth character with big black eyes, eyebrows, and a wide smile. The tooth is holding a small calendar or notepad showing a green checkmark inside a square box, indicating confirmation. Above the tooth, there is text in French and English with blue and white backgrounds. At the top center is a stylized dental logo with the words 'TANGER BAY DENTAL CENTER.' The environment is clean and professional, with bright, welcoming colors (predominantly blue and white).\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: Salut *NASSIB IDris*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 11 avril 2026*\r\n🕘 Heure : *13:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-10T15:06:45.672389", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3506/download", "media_mime_type": "image/jpeg"}, {"id": 13669, "message_id": "3EB0B9E6821A249FB517C9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:13:57.004059", "media_url": null, "media_mime_type": null}, {"id": 13881, "message_id": "3EB0BFEC49ED86535C34C6", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T09:28:28.370705", "media_url": null, "media_mime_type": null}, {"id": 14062, "message_id": "3EB0D5386B9FC9764BEECD", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1200,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T13:08:11.299097", "media_url": null, "media_mime_type": null}, {"id": 14063, "message_id": "3EB0C497A081B0AE0C3048", "sender": "bot", "message_type": "document", "content": "2026041114075931.pdf", "created_at": "2026-04-11T13:08:39.184843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3643/download", "media_mime_type": "application/pdf"}, {"id": 14064, "message_id": "3EB0D44267A4A26418A0EB", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T13:08:58.089078", "media_url": null, "media_mime_type": null}, {"id": 15753, "message_id": "3A8DA941727C08137C6C", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذا هو التفريغ الكامل للمقطع الصوتي باللهجة المغربية (الدارجة):\n\n\"السلام عليكم، خاي بخير؟ مزيانة؟ أنا كنت جيت عندكم هاد اليومين، عملتي معايا إن شاء الله نهار الخميس نرجع لعندك. كنحس بالحريق اليوم، وقسماً بالله البارح بايت بلا نعاس، الشكوى لله ما شكيت عليك. والله ما كرهت إلا كان غدا نقدر نجي أولا نشوف... صافي، شوف ورد عليا عفاك.\"", "created_at": "2026-04-14T17:21:03.497486", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4115/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15755, "message_id": "bot_3A8DA941727C08137C6C_6563", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي بالوضعية ديالك وغادي يتواصلوا معاك في أقرب وقت إن شاء الله. واخا تعطيني الإسم الكامل ديالك للتأكيد؟", "created_at": "2026-04-14T17:21:32.890316", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطب شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي بالوضعية ديالك وغادي يتواصلوا معاك في أقرب وقت إن شاء الله. واخا تعطيني الإسم الكامل ديالك للتأكيد؟...
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[{"id": 13093, "message_id": " [{"id": 13093, "message_id": "3A942CFC21C4D5E64F36", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي بالدارجة المغربية:\n\n\"السلام عليكم أختي، أنا داك اللي هضرت معاك دابا عاد. صافي أختي، أكدي لي على الرونديفو الله يرحم الوالدين باش نجي، ونتي راك عارفة عندي شغل. قولي لي الساعة، الساعة، بواحد ربع ساعة د الطريق هي هذيك نكون عندك إن شاء الله. قولي لي الساعة بالضبط الله يرحم الوالدين.\"", "created_at": "2026-04-09T12:59:24.935208", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3338/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13094, "message_id": "A528AA3514BA9C8B9DDB2F51D90F6DCE", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T12:59:25.431968", "media_url": null, "media_mime_type": null}, {"id": 13096, "message_id": "bot_3A942CFC21C4D5E64F36_4450", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟", "created_at": "2026-04-09T12:59:47.224405", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟...
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[{"id": 13692, "message_id": " [{"id": 13692, "message_id": "3EB0726CCD589937065F37", "sender": "bot", "message_type": "document", "content": "2026041016564508.pdf", "created_at": "2026-04-10T15:57:14.747409", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3513/download", "media_mime_type": "application/pdf"}, {"id": 13693, "message_id": "3EB01C3E39B7C7328509AC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Sirine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:57:47.922969", "media_url": null, "media_mime_type": null}, {"id": 14971, "message_id": "3EB0D445242468C0B41E03", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital illustration of a smiling cartoon tooth character with expressive eyes and eyebrows, holding a small spiral-bound notepad displaying a large green checkmark on a checkbox. The tooth is giving a thumbs up with its other arm. Behind the character, an out-of-focus dental clinic setting is visible, including a dental chair and some background clinical equipment. At the top of the image is the logo for 'Tanger Bay Dental Center', which features the shape of a tooth and the name of the clinic. Superimposed centrally is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark emoji, and below it, text that says 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is light blue and white, giving a clean, welcoming impression.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\n\nUser message context: Salut *KOUSKOUS Sirine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:05:57.091237", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3830/download", "media_mime_type": "image/jpeg"}, {"id": 15003, "message_id": "3A20331C786D102BCFB3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-13T15:32:51.676104", "media_url": null, "media_mime_type": null}, {"id": 15004, "message_id": "bot_3A20331C786D102BCFB3_9523", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.\n\nSi vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !", "created_at": "2026-04-13T15:33:18.938646", "media_url": null, "media_mime_type": null}, {"id": 15606, "message_id": "3A4296CFE872401942DF", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-14T14:41:09.563216", "media_url": null, "media_mime_type": null}, {"id": 15607, "message_id": "bot_3A4296CFE872401942DF_6088", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?", "created_at": "2026-04-14T14:41:29.235459", "media_url": null, "media_mime_type": null}, {"id": 15608, "message_id": "3A7FE6050B6381C9B59D", "sender": "user", "message_type": "text", "content": "Je veux vous informer que je vais être dispo jusqu’à 17h pour le rendez-vous", "created_at": "2026-04-14T14:41:41.478567", "media_url": null, "media_mime_type": null}, {"id": 15609, "message_id": "bot_3A7FE6050B6381C9B59D_9705", "sender": "bot", "message_type": "text", "content": "Merci pour l’information Sirine ! Votre disponibilité jusqu’à 17h est bien notée. L’équipe en sera informée et vous contactera si un ajustement est nécessaire.\n\nN’hésitez pas si vous avez d’autres précisions ou questions. À très bientôt !", "created_at": "2026-04-14T14:41:54.341477", "media_url": null, "media_mime_type": null}, {"id": 15682, "message_id": "3A63B5415B141173740F", "sender": "user", "message_type": "text", "content": "Le dr est disponible?", "created_at": "2026-04-14T15:39:33.497666", "media_url": null, "media_mime_type": null}, {"id": 15683, "message_id": "A5C20291108EBC23997D40F0492D489D", "sender": "bot", "message_type": "text", "content": "Oui", "created_at": "2026-04-14T15:39:40.267805", "media_url": null, "media_mime_type": null}, {"id": 15684, "message_id": "bot_3A63B5415B141173740F_7388", "sender": "bot", "message_type": "text", "content": "Le cabinet est ouvert aujourd’hui jusqu’à 19h et la durée d’un rendez-vous est généralement de 30 à 45 minutes. Votre disponibilité jusqu’à 17h a bien été notée, mais pour la confirmation exacte de la disponibilité du Dr Oussama Mouallem dans ce créneau, l’équipe de réception va vous recontacter rapidement.\n\nMerci pour votre patience !", "created_at": "2026-04-14T15:40:01.179002", "media_url": null, "media_mime_type": null}]...
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Le cabinet est ouvert aujourd’hui jusqu’à 19h et l Le cabinet est ouvert aujourd’hui jusqu’à 19h et la durée d’un rendez-vous est généralement de 30 à 45 minutes. Votre disponibilité jusqu’à 17h a bien été notée, mais pour la confirmation exacte de la disponibilité du Dr Oussama Mouallem dans ce créneau, l’équipe de réception va vous recontacter rapidement.
Merci pour votre patience !...
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[{"id": 13182, "message_id": " [{"id": 13182, "message_id": "3A7628E6CFD94D5DD987", "sender": "user", "message_type": "text", "content": "Oui c’est confirmé", "created_at": "2026-04-09T15:08:12.945950", "media_url": null, "media_mime_type": null}, {"id": 13434, "message_id": "3EB04872C1E7C6314D262C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T08:41:54.836300", "media_url": null, "media_mime_type": null}, {"id": 13691, "message_id": "3EB084DFE9D2FF6771CA72", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+200,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-10T15:56:56.789750", "media_url": null, "media_mime_type": null}, {"id": 13692, "message_id": "3EB0726CCD589937065F37", "sender": "bot", "message_type": "document", "content": "2026041016564508.pdf", "created_at": "2026-04-10T15:57:14.747409", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3513/download", "media_mime_type": "application/pdf"}, {"id": 13693, "message_id": "3EB01C3E39B7C7328509AC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Sirine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:57:47.922969", "media_url": null, "media_mime_type": null}, {"id": 14971, "message_id": "3EB0D445242468C0B41E03", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital illustration of a smiling cartoon tooth character with expressive eyes and eyebrows, holding a small spiral-bound notepad displaying a large green checkmark on a checkbox. The tooth is giving a thumbs up with its other arm. Behind the character, an out-of-focus dental clinic setting is visible, including a dental chair and some background clinical equipment. At the top of the image is the logo for 'Tanger Bay Dental Center', which features the shape of a tooth and the name of the clinic. Superimposed centrally is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark emoji, and below it, text that says 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is light blue and white, giving a clean, welcoming impression.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\n\nUser message context: Salut *KOUSKOUS Sirine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:05:57.091237", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3830/download", "media_mime_type": "image/jpeg"}, {"id": 15003, "message_id": "3A20331C786D102BCFB3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-13T15:32:51.676104", "media_url": null, "media_mime_type": null}, {"id": 15004, "message_id": "bot_3A20331C786D102BCFB3_9523", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.\n\nSi vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !", "created_at": "2026-04-13T15:33:18.938646", "media_url": null, "media_mime_type": null}, {"id": 15606, "message_id": "3A4296CFE872401942DF", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-14T14:41:09.563216", "media_url": null, "media_mime_type": null}, {"id": 15607, "message_id": "bot_3A4296CFE872401942DF_6088", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?", "created_at": "2026-04-14T14:41:29.235459", "media_url": null, "media_mime_type": null}, {"id": 15608, "message_id": "3A7FE6050B6381C9B59D", "sender": "user", "message_type": "text", "content": "Je veux vous informer que je vais être dispo jusqu’à 17h pour le rendez-vous", "created_at": "2026-04-14T14:41:41.478567", "media_url": null, "media_mime_type": null}, {"id": 15609, "message_id": "bot_3A7FE6050B6381C9B59D_9705", "sender": "bot", "message_type": "text", "content": "Merci pour l’information Sirine ! Votre disponibilité jusqu’à 17h est bien notée. L’équipe en sera informée et vous contactera si un ajustement est nécessaire.\n\nN’hésitez pas si vous avez d’autres précisions ou questions. À très bientôt !", "created_at": "2026-04-14T14:41:54.341477", "media_url": null, "media_mime_type": null}]...
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Merci pour l’information Sirine ! Votre disponibil Merci pour l’information Sirine ! Votre disponibilité jusqu’à 17h est bien notée. L’équipe en sera informée et vous contactera si un ajustement est nécessaire.
N’hésitez pas si vous avez d’autres précisions ou questions. À très bientôt !...
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[{"id": 13081, "message_id": " [{"id": 13081, "message_id": "3EB00A8E60B53C8684918E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T12:26:41.585499", "media_url": null, "media_mime_type": null}, {"id": 13177, "message_id": "3EB04B000B7A0C875ED40A", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for the 'Tanger Bay Dental Center.' It features a cheerful cartoon tooth character with facial expressions, holding a notepad displaying a large green checkmark, indicating appointment confirmation. The character is giving a thumbs-up. The background suggests a brightly lit, clean dental clinic setting with a dental chair slightly blurred for context. At the top, there is a stylized tooth logo with the text 'Tanger Bay Dental Center.' Overlay text in French says, 'Votre rendez-vous est confirmé' and 'Chez Tanger Bay Dental Center.' The overall appearance is professional, friendly, and visually appealing, clearly intended for patient communication regarding dental appointments.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS\n\nUser message context: Salut *KOUSKOUS Syrine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 10 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-09T15:03:10.799676", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3372/download", "media_mime_type": "image/jpeg"}, {"id": 13182, "message_id": "3A7628E6CFD94D5DD987", "sender": "user", "message_type": "text", "content": "Oui c’est confirmé", "created_at": "2026-04-09T15:08:12.945950", "media_url": null, "media_mime_type": null}, {"id": 13434, "message_id": "3EB04872C1E7C6314D262C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T08:41:54.836300", "media_url": null, "media_mime_type": null}, {"id": 13691, "message_id": "3EB084DFE9D2FF6771CA72", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+200,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-10T15:56:56.789750", "media_url": null, "media_mime_type": null}, {"id": 13692, "message_id": "3EB0726CCD589937065F37", "sender": "bot", "message_type": "document", "content": "2026041016564508.pdf", "created_at": "2026-04-10T15:57:14.747409", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3513/download", "media_mime_type": "application/pdf"}, {"id": 13693, "message_id": "3EB01C3E39B7C7328509AC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Sirine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:57:47.922969", "media_url": null, "media_mime_type": null}, {"id": 14971, "message_id": "3EB0D445242468C0B41E03", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital illustration of a smiling cartoon tooth character with expressive eyes and eyebrows, holding a small spiral-bound notepad displaying a large green checkmark on a checkbox. The tooth is giving a thumbs up with its other arm. Behind the character, an out-of-focus dental clinic setting is visible, including a dental chair and some background clinical equipment. At the top of the image is the logo for 'Tanger Bay Dental Center', which features the shape of a tooth and the name of the clinic. Superimposed centrally is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark emoji, and below it, text that says 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is light blue and white, giving a clean, welcoming impression.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\n\nUser message context: Salut *KOUSKOUS Sirine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:05:57.091237", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3830/download", "media_mime_type": "image/jpeg"}, {"id": 15003, "message_id": "3A20331C786D102BCFB3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-13T15:32:51.676104", "media_url": null, "media_mime_type": null}, {"id": 15004, "message_id": "bot_3A20331C786D102BCFB3_9523", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.\n\nSi vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !", "created_at": "2026-04-13T15:33:18.938646", "media_url": null, "media_mime_type": null}, {"id": 15606, "message_id": "3A4296CFE872401942DF", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-14T14:41:09.563216", "media_url": null, "media_mime_type": null}, {"id": 15607, "message_id": "bot_3A4296CFE872401942DF_6088", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?", "created_at": "2026-04-14T14:41:29.235459", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?...
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[{"id": 13081, "message_id": " [{"id": 13081, "message_id": "3EB00A8E60B53C8684918E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T12:26:41.585499", "media_url": null, "media_mime_type": null}, {"id": 13177, "message_id": "3EB04B000B7A0C875ED40A", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for the 'Tanger Bay Dental Center.' It features a cheerful cartoon tooth character with facial expressions, holding a notepad displaying a large green checkmark, indicating appointment confirmation. The character is giving a thumbs-up. The background suggests a brightly lit, clean dental clinic setting with a dental chair slightly blurred for context. At the top, there is a stylized tooth logo with the text 'Tanger Bay Dental Center.' Overlay text in French says, 'Votre rendez-vous est confirmé' and 'Chez Tanger Bay Dental Center.' The overall appearance is professional, friendly, and visually appealing, clearly intended for patient communication regarding dental appointments.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS\n\nUser message context: Salut *KOUSKOUS Syrine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 10 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-09T15:03:10.799676", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3372/download", "media_mime_type": "image/jpeg"}, {"id": 13182, "message_id": "3A7628E6CFD94D5DD987", "sender": "user", "message_type": "text", "content": "Oui c’est confirmé", "created_at": "2026-04-09T15:08:12.945950", "media_url": null, "media_mime_type": null}, {"id": 13434, "message_id": "3EB04872C1E7C6314D262C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T08:41:54.836300", "media_url": null, "media_mime_type": null}, {"id": 13691, "message_id": "3EB084DFE9D2FF6771CA72", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+200,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-10T15:56:56.789750", "media_url": null, "media_mime_type": null}, {"id": 13692, "message_id": "3EB0726CCD589937065F37", "sender": "bot", "message_type": "document", "content": "2026041016564508.pdf", "created_at": "2026-04-10T15:57:14.747409", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3513/download", "media_mime_type": "application/pdf"}, {"id": 13693, "message_id": "3EB01C3E39B7C7328509AC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Sirine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:57:47.922969", "media_url": null, "media_mime_type": null}, {"id": 14971, "message_id": "3EB0D445242468C0B41E03", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital illustration of a smiling cartoon tooth character with expressive eyes and eyebrows, holding a small spiral-bound notepad displaying a large green checkmark on a checkbox. The tooth is giving a thumbs up with its other arm. Behind the character, an out-of-focus dental clinic setting is visible, including a dental chair and some background clinical equipment. At the top of the image is the logo for 'Tanger Bay Dental Center', which features the shape of a tooth and the name of the clinic. Superimposed centrally is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark emoji, and below it, text that says 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is light blue and white, giving a clean, welcoming impression.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\n\nUser message context: Salut *KOUSKOUS Sirine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:05:57.091237", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3830/download", "media_mime_type": "image/jpeg"}, {"id": 15003, "message_id": "3A20331C786D102BCFB3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-13T15:32:51.676104", "media_url": null, "media_mime_type": null}, {"id": 15004, "message_id": "bot_3A20331C786D102BCFB3_9523", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.\n\nSi vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !", "created_at": "2026-04-13T15:33:18.938646", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre confirmation Sirine 😊 Vo Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.
Si vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !...
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[{"id": 16213, "message_id": " [{"id": 16213, "message_id": "3EB063E145F78F1FA835CE", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for Tanger Bay Dental Center. It features a cartoon-style anthropomorphic tooth character with eyes, eyebrows, and a mouth, giving a thumbs up and holding a small spiral-bound calendar with a green checkmark. The background shows a blurred image of a dental chair and clinical office, indicating a dental clinic setting. At the top, there is the Tanger Bay Dental Center logo, which includes a stylized tooth design and text. The main text, centered and highlighted in blue banners, reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check emoji, followed underneath by 'CHEZ TANGER BAY DENTAL CENTER.' The overall color palette is blue, white, and beige, giving a clean and inviting appearance. There are no real teeth, patients, or clinical findings visible in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n\nUser message context: Salut *CHATT MARIAM*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:05:36.785072", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4267/download", "media_mime_type": "image/jpeg"}, {"id": 16237, "message_id": "3EB0CB0EC1EC688B093911", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:21:18.331279", "media_url": null, "media_mime_type": null}, {"id": 16385, "message_id": "ACBBA69E3288989722CB954D19F9F073", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-15T16:53:19.682514", "media_url": null, "media_mime_type": null}, {"id": 16386, "message_id": "bot_ACBBA69E3288989722CB954D19F9F073_7388", "sender": "bot", "message_type": "text", "content": "شكرا بزاف مريم على التأكيد ديالك 😊\n\nالموعد ديالك مع الدكتور هيثم بوطيب نهار الخميس 16 أبريل مع الرابعة غادي يبقى محفوظ إن شاء الله. يلا احتاجيتي شي حاجة أو وقع شي تغيير، تواصلي معانا في أي وقت.\n\nمرحبا بيكوم!", "created_at": "2026-04-15T16:53:37.372818", "media_url": null, "media_mime_type": null}, {"id": 16805, "message_id": "3EB0962FBCE2B891DC85FE", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *900,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-16T14:36:03.051017", "media_url": null, "media_mime_type": null}, {"id": 16806, "message_id": "3EB00F345330A29FFE8A43", "sender": "bot", "message_type": "document", "content": "2026041615355671.pdf", "created_at": "2026-04-16T14:36:14.792285", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4488/download", "media_mime_type": "application/pdf"}, {"id": 16808, "message_id": "3EB08A78F6D87E5BFE3CC7", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *900,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-16T14:36:31.858577", "media_url": null, "media_mime_type": null}, {"id": 16809, "message_id": "3EB09BED336CB31A082511", "sender": "bot", "message_type": "document", "content": "2026041615355671.pdf", "created_at": "2026-04-16T14:36:47.543763", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4489/download", "media_mime_type": "application/pdf"}, {"id": 17503, "message_id": "AC88886DFB51D261D554DD897A5658BD", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-22T16:45:17.510198", "media_url": null, "media_mime_type": null}, {"id": 17504, "message_id": "bot_AC88886DFB51D261D554DD897A5658BD_4812", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-22T16:45:29.171325", "media_url": null, "media_mime_type": null}, {"id": 17505, "message_id": "ACD07550F6A014EA27247E87C7B4FEEC", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral photograph showing the lower posterior region of the mouth. The image captures part of the lower lip, gum tissue, and two adjacent teeth. The teeth are natural in color with minor visible plaque at the gumline. The adjacent gum tissue appears erythematous (red) and swollen, particularly at the edentulous (toothless) area next to the visible teeth. The surface of the gum in this area appears irregular, with some whitish areas and a shiny, moist appearance. No obvious restorations, braces, or appliances are present. The remainder of the oral mucosa in the visible region appears moist. A gap is clearly visible where a tooth is missing.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left\",\n \"observation\": \"Two teeth visible, normal color, mild plaque near gumline.\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gum tissue near edentulous area appears erythematous, swollen, and irregular with some shiny and whitish areas.\",\n \"bone_level\": null,\n \"root_canals\": null\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral photo showing the lower posterior left mucosa and gingiva, two adjacent natural teeth (likely premolars), and part of the alveolar ridge. The teeth appear intact with visible anatomic crown structure. The gums appear erythematous (red) and somewhat swollen in the area distal to the teeth, especially in the edentulous region behind the visible teeth. There are some translucent/white raised areas visible on the edentulous ridge, potentially consistent with mucosal changes or healing tissue. No active bleeding is seen. No visible dental restorations, crowns, or appliances in this view.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left\",\n \"observation\": \"Two natural teeth visible with normal crown morphology; no gross caries, fractures, or obvious discolorations are seen.\",\n \"severity_signal\": \"none\"\n }\n ],\n \"gum_condition\": \"Gum tissue is erythematous and moderately swollen around the edentulous area, with some translucent/white raised mucosal areas suggestive of tissue change or possible healing.\",\n \"bone_level\": null,\n \"root", "created_at": "2026-04-22T16:45:45.262229", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4738/download", "media_mime_type": "image/jpeg"}, {"id": 17509, "message_id": "bot_ACD07550F6A014EA27247E87C7B4FEEC_9042", "sender": "bot", "message_type": "text", "content": "توصلنا بالصورة ديالك مريم، وغادي نبلغ الفريق الطبي باش يشوفو الحالة ديالك ويجاوبوك بالتفاصيل إن شاء الله.\n\nيلا كان عندك أي ألم أو مشكل مستعجل، متردديش تتواصلي معانا مباشرة. الفريق غادي يتواصل معاكوم في أقرب وقت 🙏🏻", "created_at": "2026-04-22T16:46:09.628658", "media_url": null, "media_mime_type": null}]...
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توصلنا بالصورة ديالك مريم، وغادي نبلغ الفريق الطبي توصلنا بالصورة ديالك مريم، وغادي نبلغ الفريق الطبي باش يشوفو الحالة ديالك ويجاوبوك بالتفاصيل إن شاء الله.
يلا كان عندك أي ألم أو مشكل مستعجل، متردديش تتواصلي معانا مباشرة. الفريق غادي يتواصل معاكوم في أقرب وقت 🙏🏻...
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[{"id": 14767, "message_id": " [{"id": 14767, "message_id": "bot_ACB1FE47D481DF8E5726066C1679CC11_3624", "sender": "bot", "message_type": "text", "content": "مرحبا مريم 😊 شكرا على التوضيح.\n\nباش نتأكد من كلشي، الموعد اللي كان عندك هو نهار الخميس 9 أبريل مع الرابعة، ودابا كتبغي تبدليه للأربعاء 8 أبريل مع الرابعة، صحيح؟\n\nغادي نبلغ الفريق بطلب تغيير الموعد، وغادي يتواصلوا معاكوم باش يأكدو لكوم التغيير إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-13T11:06:56.239887", "media_url": null, "media_mime_type": null}, {"id": 14770, "message_id": "3EB095170C8947CDA261F6", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T11:10:21.705607", "media_url": null, "media_mime_type": null}, {"id": 16213, "message_id": "3EB063E145F78F1FA835CE", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for Tanger Bay Dental Center. It features a cartoon-style anthropomorphic tooth character with eyes, eyebrows, and a mouth, giving a thumbs up and holding a small spiral-bound calendar with a green checkmark. The background shows a blurred image of a dental chair and clinical office, indicating a dental clinic setting. At the top, there is the Tanger Bay Dental Center logo, which includes a stylized tooth design and text. The main text, centered and highlighted in blue banners, reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check emoji, followed underneath by 'CHEZ TANGER BAY DENTAL CENTER.' The overall color palette is blue, white, and beige, giving a clean and inviting appearance. There are no real teeth, patients, or clinical findings visible in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n\nUser message context: Salut *CHATT MARIAM*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:05:36.785072", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4267/download", "media_mime_type": "image/jpeg"}, {"id": 16237, "message_id": "3EB0CB0EC1EC688B093911", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:21:18.331279", "media_url": null, "media_mime_type": null}, {"id": 16385, "message_id": "ACBBA69E3288989722CB954D19F9F073", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-15T16:53:19.682514", "media_url": null, "media_mime_type": null}, {"id": 16386, "message_id": "bot_ACBBA69E3288989722CB954D19F9F073_7388", "sender": "bot", "message_type": "text", "content": "شكرا بزاف مريم على التأكيد ديالك 😊\n\nالموعد ديالك مع الدكتور هيثم بوطيب نهار الخميس 16 أبريل مع الرابعة غادي يبقى محفوظ إن شاء الله. يلا احتاجيتي شي حاجة أو وقع شي تغيير، تواصلي معانا في أي وقت.\n\nمرحبا بيكوم!", "created_at": "2026-04-15T16:53:37.372818", "media_url": null, "media_mime_type": null}, {"id": 16805, "message_id": "3EB0962FBCE2B891DC85FE", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *900,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-16T14:36:03.051017", "media_url": null, "media_mime_type": null}, {"id": 16806, "message_id": "3EB00F345330A29FFE8A43", "sender": "bot", "message_type": "document", "content": "2026041615355671.pdf", "created_at": "2026-04-16T14:36:14.792285", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4488/download", "media_mime_type": "application/pdf"}, {"id": 16808, "message_id": "3EB08A78F6D87E5BFE3CC7", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *900,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-16T14:36:31.858577", "media_url": null, "media_mime_type": null}, {"id": 16809, "message_id": "3EB09BED336CB31A082511", "sender": "bot", "message_type": "document", "content": "2026041615355671.pdf", "created_at": "2026-04-16T14:36:47.543763", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4489/download", "media_mime_type": "application/pdf"}, {"id": 17503, "message_id": "AC88886DFB51D261D554DD897A5658BD", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-22T16:45:17.510198", "media_url": null, "media_mime_type": null}, {"id": 17504, "message_id": "bot_AC88886DFB51D261D554DD897A5658BD_4812", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-22T16:45:29.171325", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 13183, "message_id": " [{"id": 13183, "message_id": "3EB02DF27C75D74E714B79", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-900,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-09T15:09:01.769407", "media_url": null, "media_mime_type": null}, {"id": 13185, "message_id": "3EB0F82E172AD9973E2A65", "sender": "bot", "message_type": "document", "content": "2026040916085135.pdf", "created_at": "2026-04-09T15:09:21.375041", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3376/download", "media_mime_type": "application/pdf"}, {"id": 14760, "message_id": "A5E423528C083BD399049294BB01AE53", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم مريم، كي دايرة؟ مزيانة؟ بخير؟ مريم، القفطية ديالك واجدة، فوقاش تكوني dispo باش ناخد ليك rendez-vous.\n\n**Transcription (Latin script):**\nSalam Aleykum Maryam, kif dayra? Meziana? Bikher? Maryam, l-qaftya dyalk wajda. Fouqach tkouni dispo bach nakhoud lik rendez-vous.", "created_at": "2026-04-13T10:54:14.028315", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3785/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14761, "message_id": "ACA044B312A8DD822053F70959E44724", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Arabic script (Moroccan Darija):\n\n\"السلام عليكم، واخا أختي أنا غنشوف مع الخدمة وديك الساعة نرد عليك صافي؟ يلاه شكرا.\"\n\nAnd here is the transcription in Latin script (as spoken):\n\n\"Salamu-alaikum, wakha khti ana ghanshouf m3a l-khadma w-dik sa3a n-rred 3lik safi? Yallah shukran.\"", "created_at": "2026-04-13T11:00:19.652054", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3786/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14762, "message_id": "bot_ACA044B312A8DD822053F70959E44724_1950", "sender": "bot", "message_type": "text", "content": "مرحبا مريم 😊 شكرا على الرد ديالكوم.\n\nخدي راحتكوم وشوفي مع الخدمة، وقتما تكوني متاحة ردي علينا باش نبرمجو لكوم الموعد إن شاء الله.\n\nوقتما حتاجيتيو شي حاجة أو بغيتو أي مساعدة، حنا رهن الإشارة ديالكوم!", "created_at": "2026-04-13T11:00:54.741302", "media_url": null, "media_mime_type": null}, {"id": 14766, "message_id": "ACB1FE47D481DF8E5726066C1679CC11", "sender": "user", "message_type": "voice", "content": "[Voice message] صافي أنا جاية الأربعاء إن شاء الله بعد غدا مع الربعة، صافي؟ الأربعاء فـالربعة وعشرين إن شاء الله. يالله تهلاي، شكراً.", "created_at": "2026-04-13T11:06:30.373187", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3787/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14767, "message_id": "bot_ACB1FE47D481DF8E5726066C1679CC11_3624", "sender": "bot", "message_type": "text", "content": "مرحبا مريم 😊 شكرا على التوضيح.\n\nباش نتأكد من كلشي، الموعد اللي كان عندك هو نهار الخميس 9 أبريل مع الرابعة، ودابا كتبغي تبدليه للأربعاء 8 أبريل مع الرابعة، صحيح؟\n\nغادي نبلغ الفريق بطلب تغيير الموعد، وغادي يتواصلوا معاكوم باش يأكدو لكوم التغيير إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-13T11:06:56.239887", "media_url": null, "media_mime_type": null}, {"id": 14770, "message_id": "3EB095170C8947CDA261F6", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T11:10:21.705607", "media_url": null, "media_mime_type": null}, {"id": 16213, "message_id": "3EB063E145F78F1FA835CE", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for Tanger Bay Dental Center. It features a cartoon-style anthropomorphic tooth character with eyes, eyebrows, and a mouth, giving a thumbs up and holding a small spiral-bound calendar with a green checkmark. The background shows a blurred image of a dental chair and clinical office, indicating a dental clinic setting. At the top, there is the Tanger Bay Dental Center logo, which includes a stylized tooth design and text. The main text, centered and highlighted in blue banners, reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check emoji, followed underneath by 'CHEZ TANGER BAY DENTAL CENTER.' The overall color palette is blue, white, and beige, giving a clean and inviting appearance. There are no real teeth, patients, or clinical findings visible in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n\nUser message context: Salut *CHATT MARIAM*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:05:36.785072", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4267/download", "media_mime_type": "image/jpeg"}, {"id": 16237, "message_id": "3EB0CB0EC1EC688B093911", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:21:18.331279", "media_url": null, "media_mime_type": null}, {"id": 16385, "message_id": "ACBBA69E3288989722CB954D19F9F073", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-15T16:53:19.682514", "media_url": null, "media_mime_type": null}, {"id": 16386, "message_id": "bot_ACBBA69E3288989722CB954D19F9F073_7388", "sender": "bot", "message_type": "text", "content": "شكرا بزاف مريم على التأكيد ديالك 😊\n\nالموعد ديالك مع الدكتور هيثم بوطيب نهار الخميس 16 أبريل مع الرابعة غادي يبقى محفوظ إن شاء الله. يلا احتاجيتي شي حاجة أو وقع شي تغيير، تواصلي معانا في أي وقت.\n\nمرحبا بيكوم!", "created_at": "2026-04-15T16:53:37.372818", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف مريم على التأكيد ديالك 😊
الموعد ديالك م شكرا بزاف مريم على التأكيد ديالك 😊
الموعد ديالك مع الدكتور هيثم بوطيب نهار الخميس 16 أبريل مع الرابعة غادي يبقى محفوظ إن شاء الله. يلا احتاجيتي شي حاجة أو وقع شي تغيير، تواصلي معانا في أي وقت.
مرحبا بيكوم!...
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[{"id": 13069, "message_id": " [{"id": 13069, "message_id": "3EB0E9821E8E6D1C8FA8E4", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 09 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*CHATT*\r\nلديكم موعد مع ** يوم *الخميس 9 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T11:56:40.435073", "media_url": null, "media_mime_type": null}, {"id": 13183, "message_id": "3EB02DF27C75D74E714B79", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-900,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-09T15:09:01.769407", "media_url": null, "media_mime_type": null}, {"id": 13185, "message_id": "3EB0F82E172AD9973E2A65", "sender": "bot", "message_type": "document", "content": "2026040916085135.pdf", "created_at": "2026-04-09T15:09:21.375041", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3376/download", "media_mime_type": "application/pdf"}, {"id": 14760, "message_id": "A5E423528C083BD399049294BB01AE53", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم مريم، كي دايرة؟ مزيانة؟ بخير؟ مريم، القفطية ديالك واجدة، فوقاش تكوني dispo باش ناخد ليك rendez-vous.\n\n**Transcription (Latin script):**\nSalam Aleykum Maryam, kif dayra? Meziana? Bikher? Maryam, l-qaftya dyalk wajda. Fouqach tkouni dispo bach nakhoud lik rendez-vous.", "created_at": "2026-04-13T10:54:14.028315", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3785/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14761, "message_id": "ACA044B312A8DD822053F70959E44724", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Arabic script (Moroccan Darija):\n\n\"السلام عليكم، واخا أختي أنا غنشوف مع الخدمة وديك الساعة نرد عليك صافي؟ يلاه شكرا.\"\n\nAnd here is the transcription in Latin script (as spoken):\n\n\"Salamu-alaikum, wakha khti ana ghanshouf m3a l-khadma w-dik sa3a n-rred 3lik safi? Yallah shukran.\"", "created_at": "2026-04-13T11:00:19.652054", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3786/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14762, "message_id": "bot_ACA044B312A8DD822053F70959E44724_1950", "sender": "bot", "message_type": "text", "content": "مرحبا مريم 😊 شكرا على الرد ديالكوم.\n\nخدي راحتكوم وشوفي مع الخدمة، وقتما تكوني متاحة ردي علينا باش نبرمجو لكوم الموعد إن شاء الله.\n\nوقتما حتاجيتيو شي حاجة أو بغيتو أي مساعدة، حنا رهن الإشارة ديالكوم!", "created_at": "2026-04-13T11:00:54.741302", "media_url": null, "media_mime_type": null}, {"id": 14766, "message_id": "ACB1FE47D481DF8E5726066C1679CC11", "sender": "user", "message_type": "voice", "content": "[Voice message] صافي أنا جاية الأربعاء إن شاء الله بعد غدا مع الربعة، صافي؟ الأربعاء فـالربعة وعشرين إن شاء الله. يالله تهلاي، شكراً.", "created_at": "2026-04-13T11:06:30.373187", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3787/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14767, "message_id": "bot_ACB1FE47D481DF8E5726066C1679CC11_3624", "sender": "bot", "message_type": "text", "content": "مرحبا مريم 😊 شكرا على التوضيح.\n\nباش نتأكد من كلشي، الموعد اللي كان عندك هو نهار الخميس 9 أبريل مع الرابعة، ودابا كتبغي تبدليه للأربعاء 8 أبريل مع الرابعة، صحيح؟\n\nغادي نبلغ الفريق بطلب تغيير الموعد، وغادي يتواصلوا معاكوم باش يأكدو لكوم التغيير إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-13T11:06:56.239887", "media_url": null, "media_mime_type": null}]...
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مرحبا مريم 😊 شكرا على التوضيح.
باش نتأكد من كلشي، مرحبا مريم 😊 شكرا على التوضيح.
باش نتأكد من كلشي، الموعد اللي كان عندك هو نهار الخميس 9 أبريل مع الرابعة، ودابا كتبغي تبدليه للأربعاء 8 أبريل مع الرابعة، صحيح؟
غادي نبلغ الفريق بطلب تغيير الموعد، وغادي يتواصلوا معاكوم باش يأكدو لكوم التغيير إن شاء الله.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 13069, "message_id": " [{"id": 13069, "message_id": "3EB0E9821E8E6D1C8FA8E4", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 09 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*CHATT*\r\nلديكم موعد مع ** يوم *الخميس 9 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T11:56:40.435073", "media_url": null, "media_mime_type": null}, {"id": 13183, "message_id": "3EB02DF27C75D74E714B79", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-900,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-09T15:09:01.769407", "media_url": null, "media_mime_type": null}, {"id": 13185, "message_id": "3EB0F82E172AD9973E2A65", "sender": "bot", "message_type": "document", "content": "2026040916085135.pdf", "created_at": "2026-04-09T15:09:21.375041", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3376/download", "media_mime_type": "application/pdf"}, {"id": 14760, "message_id": "A5E423528C083BD399049294BB01AE53", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم مريم، كي دايرة؟ مزيانة؟ بخير؟ مريم، القفطية ديالك واجدة، فوقاش تكوني dispo باش ناخد ليك rendez-vous.\n\n**Transcription (Latin script):**\nSalam Aleykum Maryam, kif dayra? Meziana? Bikher? Maryam, l-qaftya dyalk wajda. Fouqach tkouni dispo bach nakhoud lik rendez-vous.", "created_at": "2026-04-13T10:54:14.028315", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3785/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14761, "message_id": "ACA044B312A8DD822053F70959E44724", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Arabic script (Moroccan Darija):\n\n\"السلام عليكم، واخا أختي أنا غنشوف مع الخدمة وديك الساعة نرد عليك صافي؟ يلاه شكرا.\"\n\nAnd here is the transcription in Latin script (as spoken):\n\n\"Salamu-alaikum, wakha khti ana ghanshouf m3a l-khadma w-dik sa3a n-rred 3lik safi? Yallah shukran.\"", "created_at": "2026-04-13T11:00:19.652054", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3786/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14762, "message_id": "bot_ACA044B312A8DD822053F70959E44724_1950", "sender": "bot", "message_type": "text", "content": "مرحبا مريم 😊 شكرا على الرد ديالكوم.\n\nخدي راحتكوم وشوفي مع الخدمة، وقتما تكوني متاحة ردي علينا باش نبرمجو لكوم الموعد إن شاء الله.\n\nوقتما حتاجيتيو شي حاجة أو بغيتو أي مساعدة، حنا رهن الإشارة ديالكوم!", "created_at": "2026-04-13T11:00:54.741302", "media_url": null, "media_mime_type": null}]...
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مرحبا مريم 😊 شكرا على الرد ديالكوم.
خدي راحتكوم و مرحبا مريم 😊 شكرا على الرد ديالكوم.
خدي راحتكوم وشوفي مع الخدمة، وقتما تكوني متاحة ردي علينا باش نبرمجو لكوم الموعد إن شاء الله.
وقتما حتاجيتيو شي حاجة أو بغيتو أي مساعدة، حنا رهن الإشارة ديالكوم!...
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[{"id": 13056, "message_id": " [{"id": 13056, "message_id": "AC58CB2F488573A3E2B3B6EC36FCC1F5", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-09T11:34:55.864818", "media_url": null, "media_mime_type": null}, {"id": 13057, "message_id": "A55300A0ADC970626E1B9AA0500B039F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T11:34:56.414350", "media_url": null, "media_mime_type": null}, {"id": 13058, "message_id": "bot_AC58CB2F488573A3E2B3B6EC36FCC1F5_6580", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-09T11:35:14.289321", "media_url": null, "media_mime_type": null}, {"id": 13060, "message_id": "3EB0E59C870C17C36DD9AD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MACHAR Kaoutar*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 13 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 13 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T11:37:47.869001", "media_url": null, "media_mime_type": null}, {"id": 14035, "message_id": "3EB0630F2ECFDA40D0D5D9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MACHAR Kaoutar*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 13 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 13 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T12:34:51.694306", "media_url": null, "media_mime_type": null}, {"id": 14225, "message_id": "3EB01E7C2089F1C605A029", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a digitally created advertisement image for Tanger Bay Dental Center. The background is a blurred dental clinic setting, with a dental chair partially visible. In the foreground, there is a large, animated, anthropomorphic tooth character with a smiling face and thumbs up gesture. The character is holding a notepad with a large green checkmark. At the top of the image, there is the logo for Tanger Bay Dental Center featuring a stylized tooth graphic and the clinic name. Two blue banners contain French text confirming a dental appointment. The overall color palette is light blue and white.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n\nUser message context: Salut *MACHAR Kaoutar*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *lundi 13 avril 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-12T00:28:04.634587", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3673/download", "media_mime_type": "image/jpeg"}, {"id": 14732, "message_id": "3EB095AD0943408AFAF323", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MACHAR Kaoutar*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 13 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 13 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T10:18:42.638295", "media_url": null, "media_mime_type": null}, {"id": 14863, "message_id": "3EB00D058FD57F288717F8", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MACHAR Kaoutar*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 13 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 13 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T13:27:13.421216", "media_url": null, "media_mime_type": null}, {"id": 15105, "message_id": "3EB01AE5B8E4B239714D9F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MACHAR Kaoutar*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *10:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T17:29:57.376700", "media_url": null, "media_mime_type": null}, {"id": 15106, "message_id": "AC65FFF47F459893AFC78C54B3E7D67B", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital transaction receipt with a black background and text in white and gray. The transaction amount is 500.00 DH. The receipt is for a dentist named 'Haytam Dentiste.' It includes reference details, the transaction type, sender and beneficiary information, sender account number, beneficiary RIB, amount, transaction status, initiation and execution dates, and the reason for the transfer. The status is marked as 'Executed.' Most fields use standard French banking transaction terms.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"500,00 DH\",\n \"Haytam Dentiste\",\n \"Référence\",\n \"354145082\",\n \"Type du virement\",\n \"Standard\",\n \"Emetteur\",\n \"MME MACHAR KAOUTAR\",\n \"Compte émetteur\",\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image captures a digital screenshot or photo of a money transfer confirmation. The document is in French, with a dark background and white text, showing details of a bank transfer. It records a payment of 500,00 DH to 'Haytam Dentiste'. The document includes a transaction reference, type of transfer, sender and recipient details, account numbers, status, dates of initiation and execution (both on 13/04/2026), and the reason for the transfer, which is 'Avence Dentiste'.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"500,00 DH\",\n \"Haytam Dentiste\",\n \"Référence\",\n \"354145082\",\n \"Type du virement\",\n \"Standard\",\n \"Emetteur\",\n \"MME MACHAR KAOUTAR\",", "created_at": "2026-04-13T17:33:45.242892", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3881/download", "media_mime_type": "image/jpeg"}, {"id": 15107, "message_id": "3EB0887D4F183DF1614F87", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *500,00* dirhams (*Virement*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-3000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-13T17:33:57.082523", "media_url": null, "media_mime_type": null}, {"id": 15108, "message_id": "bot_AC65FFF47F459893AFC78C54B3E7D67B_933", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم 😊 توصلنا بتأكيد الأداء ديالكوم، شكرا بارك الله فيكوم. إذا محتاجين شي توضيح إضافي ولا عندكوم سؤال، حنا رهن الإشارة.", "created_at": "2026-04-13T17:34:15.235378", "media_url": null, "media_mime_type": null}]...
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مرحبا بيكوم 😊 توصلنا بتأكيد الأداء ديالكوم، شكرا ب مرحبا بيكوم 😊 توصلنا بتأكيد الأداء ديالكوم، شكرا بارك الله فيكوم. إذا محتاجين شي توضيح إضافي ولا عندكوم سؤال، حنا رهن الإشارة....
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[{"id": 13056, "message_id": " [{"id": 13056, "message_id": "AC58CB2F488573A3E2B3B6EC36FCC1F5", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-09T11:34:55.864818", "media_url": null, "media_mime_type": null}, {"id": 13057, "message_id": "A55300A0ADC970626E1B9AA0500B039F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T11:34:56.414350", "media_url": null, "media_mime_type": null}, {"id": 13058, "message_id": "bot_AC58CB2F488573A3E2B3B6EC36FCC1F5_6580", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-09T11:35:14.289321", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊...
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[{"id": 15916, "message_id": " [{"id": 15916, "message_id": "A591BB875E54746B8959C8F2264B0ADB", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"السلام عليكم سي عبد الحق، صباح الخير، كي صبحتي مزيان؟ بيخير؟ سي عبد الحق عندك rendez-vous اليوم معانا مع العشرة، صافي ديك ساعة عيط لي إلا ما عرفتيش localisation.\"", "created_at": "2026-04-15T08:35:27.760212", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4153/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15917, "message_id": "AC2C4EBC850BFF2196317C0B1C22EC28", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n**Arabic Script:**\n\"لالة صباح الخير، سي محمد، صافا بيخير؟ أنا لقيتيني جاي لعندكم إن شاء الله، أنا قريب لعندكم. واحد 5 د الدقائق ولا 7 د الدقائق نكون عندكم إن شاء الله.\"\n\n**Latin Script (Darija):**\n\"Lalla sbah l-khir, si Mohammed, ça va bikhir? Ana lqitini jay l-3ndkom nchallah, ana qrib l-3ndkom. Wahed 5 d-dqayeq wla 7 d-dqayeq nkoun 3ndkom nchallah.\"", "created_at": "2026-04-15T08:36:06.955869", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4154/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16266, "message_id": "3EB0DF14C029EB85C5D656", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-15T15:42:20.734492", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4286/download", "media_mime_type": "image/jpeg"}, {"id": 16268, "message_id": "3EB0729F58A46A30CDD895", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral occlusal view of the lower arch. The tongue and lower teeth are clearly visible, retracted by mouth mirrors for unobstructed view. Most of the visible molars and premolars have significant dark brown to black discoloration involving occlusal, buccal, and lingual surfaces. The crowns of several teeth appear extensively damaged by carious lesions. Some molars have deep cavitations and possible remnants of food debris or necrotic tissue. The gingival tissue appears moist and pink but may have minor irritation close to carious lesions. The rest of the oral mucosa looks unremarkable. No dental restorations (e.g. fillings, crowns) are visible. No text is present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"Extensive dark brown/black carious lesions with deep cavitations and surface breakdown.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Extensive dark brown/black decay present, large enamel and dentin", "created_at": "2026-04-15T15:42:41.429066", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4287/download", "media_mime_type": "image/jpeg"}, {"id": 16269, "message_id": "3EB0F180D6780241FB33B7", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the upper dental arch and palate. The teeth are clearly visible, with significant brown discoloration, cavitated lesions, and areas of darkened decay on multiple molars and premolars on both sides. There is extensive loss of tooth structure especially on the left and right posterior teeth (molars and premolars). The anterior teeth (front upper teeth) also show brown staining, particularly along the edges near the gumline. The gingival tissue appears mostly pink with mild redness adjacent to the decayed areas. Soft tissue of the hard palate appears normal in color, with no visible lesions or swelling.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left posterior (molars & premolars)\",\n \"observation\": \"Multiple teeth exhibit large cavitated carious lesions with extensive brown-black decay. Structural loss is evident.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_right posterior (molars & premolars)\",\n \"observation\": \"Large carious lesions with dark brown/black decay present on most teeth. Substantial loss of tooth structure observed", "created_at": "2026-04-15T15:43:03.678910", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4288/download", "media_mime_type": "image/jpeg"}, {"id": 16270, "message_id": "3EB0EC72F94DC6D0FA8C07", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral clinical photo showing both the upper and lower anterior and posterior teeth. The mouth is being held open with retractors, allowing a clear view of the teeth and surrounding gum tissue. Nearly all teeth are heavily stained with dark brown to black deposits, particularly near the gumline and on the occlusal and incisal surfaces. The staining is widespread, affecting both arches, and appears to be consistent with external deposits or heavy tobacco use. There appears to be plaque and potentially calculus accumulation, especially near the gingival margin and on the lingual and proximal surfaces. The teeth have irregular surfaces, though the extent of decay versus staining is difficult to confirm from the image alone. The gingiva appears erythematous with some swelling, particularly in the lower anterior area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Widespread, dark brown staining and irregular discoloration on all visible surfaces. Incisal edges show staining and possible attrition. Some possible decalcification or erosion.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",", "created_at": "2026-04-15T15:43:26.117696", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4289/download", "media_mime_type": "image/jpeg"}, {"id": 16271, "message_id": "3EB0609333AF218598BFDA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral clinical photograph of the anterior teeth on both upper and lower jaws. The photo is taken with cheek retractors in place, providing a clear view of teeth and marginal gum tissues. There is extensive, dark brown to black staining and deposits on both upper and lower front teeth. The stains are both on the surfaces and in interproximal spaces. Some incisal edges show visible chipping and wear. The gingiva appears pink but may exhibit mild inflammation adjacent to some teeth. Plaque and/or calculus deposits are prominent, especially along the gum line and between the teeth. Enamel surfaces display areas of translucency and erosion. Most teeth present are heavily stained, and the pattern suggests chronic exposure to staining agents.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Significant brown/black staining and surface deposits, multiple teeth with chipping and wear at incisal edges\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Severe brown/black staining and surface build-up, several teeth with signs of", "created_at": "2026-04-15T15:43:40.362162", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4290/download", "media_mime_type": "image/jpeg"}, {"id": 16576, "message_id": "AC1801DE6D08FDD7F202113412C2B531", "sender": "user", "message_type": "text", "content": "Bonjour, merci de m'organise un rendez vous samedi 18.04.2026", "created_at": "2026-04-16T09:16:41.694019", "media_url": null, "media_mime_type": null}, {"id": 16577, "message_id": "AC52C69D83CFA9BCA03669D1A530A87E", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-16T09:16:42.145227", "media_url": null, "media_mime_type": null}, {"id": 16579, "message_id": "bot_AC52C69D83CFA9BCA03669D1A530A87E_8426", "sender": "bot", "message_type": "text", "content": "Bonjour Twijar Abdelhak 😊\n\nPour organiser votre rendez-vous le samedi 18 avril 2026, pouvez-vous me préciser le motif de votre visite (par exemple : détartrage, contrôle, douleur, etc.) ? Merci de me le confirmer pour que l’équipe puisse valider votre demande rapidement.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-16T09:17:38.308613", "media_url": null, "media_mime_type": null}, {"id": 16581, "message_id": "AC653A26FD80658C2A57E0D2E0D63FD6", "sender": "user", "message_type": "text", "content": "Motif détartrage", "created_at": "2026-04-16T09:18:54.452297", "media_url": null, "media_mime_type": null}, {"id": 16585, "message_id": "bot_AC653A26FD80658C2A57E0D2E0D63FD6_7967", "sender": "bot", "message_type": "text", "content": "Merci Twijar Abdelhak ! Votre demande pour un rendez-vous de détartrage le samedi 18 avril 2026 a bien été transmise à l’équipe 😊\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-16T09:19:07.972389", "media_url": null, "media_mime_type": null}]...
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Merci Twijar Abdelhak ! Votre demande pour un rend Merci Twijar Abdelhak ! Votre demande pour un rendez-vous de détartrage le samedi 18 avril 2026 a bien été transmise à l’équipe 😊
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 15650, "message_id": " [{"id": 15650, "message_id": "bot_AC4505EA81AEED3DCC63A21D48B0520A_8882", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation, Twijar Abdelhak 😊\n\nVotre rendez-vous avec Dr Haitham Boutaib est bien confirmé pour le mercredi 15 avril 2026 à 10:00 chez Centre Dentaire Tanger Bay.\n\nSi vous avez la moindre question ou besoin d’aide avant le rendez-vous, n’hésitez pas à nous écrire ici ou à appeler le 06 60 02 22 63.\n\nAu plaisir de vous accueillir !", "created_at": "2026-04-14T15:02:05.342410", "media_url": null, "media_mime_type": null}, {"id": 15890, "message_id": "3EB0313BBA8B7F7187BD76", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*TWIJAR Abdelhak*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 15 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*TWIJAR*\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T08:19:55.945927", "media_url": null, "media_mime_type": null}, {"id": 15916, "message_id": "A591BB875E54746B8959C8F2264B0ADB", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"السلام عليكم سي عبد الحق، صباح الخير، كي صبحتي مزيان؟ بيخير؟ سي عبد الحق عندك rendez-vous اليوم معانا مع العشرة، صافي ديك ساعة عيط لي إلا ما عرفتيش localisation.\"", "created_at": "2026-04-15T08:35:27.760212", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4153/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15917, "message_id": "AC2C4EBC850BFF2196317C0B1C22EC28", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n**Arabic Script:**\n\"لالة صباح الخير، سي محمد، صافا بيخير؟ أنا لقيتيني جاي لعندكم إن شاء الله، أنا قريب لعندكم. واحد 5 د الدقائق ولا 7 د الدقائق نكون عندكم إن شاء الله.\"\n\n**Latin Script (Darija):**\n\"Lalla sbah l-khir, si Mohammed, ça va bikhir? Ana lqitini jay l-3ndkom nchallah, ana qrib l-3ndkom. Wahed 5 d-dqayeq wla 7 d-dqayeq nkoun 3ndkom nchallah.\"", "created_at": "2026-04-15T08:36:06.955869", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4154/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16266, "message_id": "3EB0DF14C029EB85C5D656", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-15T15:42:20.734492", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4286/download", "media_mime_type": "image/jpeg"}, {"id": 16268, "message_id": "3EB0729F58A46A30CDD895", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral occlusal view of the lower arch. The tongue and lower teeth are clearly visible, retracted by mouth mirrors for unobstructed view. Most of the visible molars and premolars have significant dark brown to black discoloration involving occlusal, buccal, and lingual surfaces. The crowns of several teeth appear extensively damaged by carious lesions. Some molars have deep cavitations and possible remnants of food debris or necrotic tissue. The gingival tissue appears moist and pink but may have minor irritation close to carious lesions. The rest of the oral mucosa looks unremarkable. No dental restorations (e.g. fillings, crowns) are visible. No text is present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"Extensive dark brown/black carious lesions with deep cavitations and surface breakdown.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Extensive dark brown/black decay present, large enamel and dentin", "created_at": "2026-04-15T15:42:41.429066", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4287/download", "media_mime_type": "image/jpeg"}, {"id": 16269, "message_id": "3EB0F180D6780241FB33B7", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the upper dental arch and palate. The teeth are clearly visible, with significant brown discoloration, cavitated lesions, and areas of darkened decay on multiple molars and premolars on both sides. There is extensive loss of tooth structure especially on the left and right posterior teeth (molars and premolars). The anterior teeth (front upper teeth) also show brown staining, particularly along the edges near the gumline. The gingival tissue appears mostly pink with mild redness adjacent to the decayed areas. Soft tissue of the hard palate appears normal in color, with no visible lesions or swelling.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left posterior (molars & premolars)\",\n \"observation\": \"Multiple teeth exhibit large cavitated carious lesions with extensive brown-black decay. Structural loss is evident.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_right posterior (molars & premolars)\",\n \"observation\": \"Large carious lesions with dark brown/black decay present on most teeth. Substantial loss of tooth structure observed", "created_at": "2026-04-15T15:43:03.678910", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4288/download", "media_mime_type": "image/jpeg"}, {"id": 16270, "message_id": "3EB0EC72F94DC6D0FA8C07", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral clinical photo showing both the upper and lower anterior and posterior teeth. The mouth is being held open with retractors, allowing a clear view of the teeth and surrounding gum tissue. Nearly all teeth are heavily stained with dark brown to black deposits, particularly near the gumline and on the occlusal and incisal surfaces. The staining is widespread, affecting both arches, and appears to be consistent with external deposits or heavy tobacco use. There appears to be plaque and potentially calculus accumulation, especially near the gingival margin and on the lingual and proximal surfaces. The teeth have irregular surfaces, though the extent of decay versus staining is difficult to confirm from the image alone. The gingiva appears erythematous with some swelling, particularly in the lower anterior area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Widespread, dark brown staining and irregular discoloration on all visible surfaces. Incisal edges show staining and possible attrition. Some possible decalcification or erosion.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",", "created_at": "2026-04-15T15:43:26.117696", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4289/download", "media_mime_type": "image/jpeg"}, {"id": 16271, "message_id": "3EB0609333AF218598BFDA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral clinical photograph of the anterior teeth on both upper and lower jaws. The photo is taken with cheek retractors in place, providing a clear view of teeth and marginal gum tissues. There is extensive, dark brown to black staining and deposits on both upper and lower front teeth. The stains are both on the surfaces and in interproximal spaces. Some incisal edges show visible chipping and wear. The gingiva appears pink but may exhibit mild inflammation adjacent to some teeth. Plaque and/or calculus deposits are prominent, especially along the gum line and between the teeth. Enamel surfaces display areas of translucency and erosion. Most teeth present are heavily stained, and the pattern suggests chronic exposure to staining agents.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Significant brown/black staining and surface deposits, multiple teeth with chipping and wear at incisal edges\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Severe brown/black staining and surface build-up, several teeth with signs of", "created_at": "2026-04-15T15:43:40.362162", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4290/download", "media_mime_type": "image/jpeg"}, {"id": 16576, "message_id": "AC1801DE6D08FDD7F202113412C2B531", "sender": "user", "message_type": "text", "content": "Bonjour, merci de m'organise un rendez vous samedi 18.04.2026", "created_at": "2026-04-16T09:16:41.694019", "media_url": null, "media_mime_type": null}, {"id": 16577, "message_id": "AC52C69D83CFA9BCA03669D1A530A87E", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-16T09:16:42.145227", "media_url": null, "media_mime_type": null}, {"id": 16579, "message_id": "bot_AC52C69D83CFA9BCA03669D1A530A87E_8426", "sender": "bot", "message_type": "text", "content": "Bonjour Twijar Abdelhak 😊\n\nPour organiser votre rendez-vous le samedi 18 avril 2026, pouvez-vous me préciser le motif de votre visite (par exemple : détartrage, contrôle, douleur, etc.) ? Merci de me le confirmer pour que l’équipe puisse valider votre demande rapidement.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-16T09:17:38.308613", "media_url": null, "media_mime_type": null}]...
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Bonjour Twijar Abdelhak 😊
Pour organiser votre re Bonjour Twijar Abdelhak 😊
Pour organiser votre rendez-vous le samedi 18 avril 2026, pouvez-vous me préciser le motif de votre visite (par exemple : détartrage, contrôle, douleur, etc.) ? Merci de me le confirmer pour que l’équipe puisse valider votre demande rapidement.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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