id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at
263 46 1132 212626533239 appointment: تعمير الضرسات؛ preferred: غدا 12h00 أ ... Zakaria Hazzaz NULL 212626533239 [{"type": "user", "content" ... pending 2026-04-22T15:52:36.578608 NULL Edit Delete
242 40 709 212628738003 Patient asking if a couronne can be done for less ... Samira Zouak NULL 212628738003 [{"type": "bot", "content" ... pending 2026-04-15T22:18:01.061666 NULL Edit Delete
129 46 595 212632944296 Patient asks about dental X-ray analysis and furth ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-03-27T16:14:15.652890 NULL Edit Delete
130 46 595 212632944296 Client requests follow-up regarding dental X-ray a ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-03-27T16:14:31.710683 NULL Edit Delete
165 46 595 212632944296 prior_interaction: متابعة طلب تعبئة الضمان الاجتما ... Hayat Dahman NULL 212632944296 [{"type": "user", "content" ... pending 2026-04-02T21:14:18.545785 NULL Edit Delete
238 46 935 212634357832 reschedule: ZEGGAF Redouane — souhaite déplacer le ... ZEGGAF Redouane NULL 212634357832 [{"type": "bot", "content" ... pending 2026-04-15T15:34:47.138432 NULL Edit Delete
234 46 1063 212634407654 urgent_pain: douleur dentaire chez une fillette de ... NULL NULL 212634407654 [{"type": "user", "content" ... pending 2026-04-15T09:46:27.033432 NULL Edit Delete
274 46 1189 212635643660 job_inquiry: CV reçu pour demande d'emploi — S ... Sofia Omanna NULL 212635643660 [{"type": "user", "content" ... pending 2026-04-23T22:16:48.131072 NULL Edit Delete
206 46 978 212635935916 job_inquiry: candidate sent CV and is applying for ... NULL NULL 212635935916 [{"type": "user", "content" ... pending 2026-04-11T22:16:12.723537 NULL Edit Delete
97 46 385 212636603922 Client requests verification of payment receipt wi ... Sara Bensarghin NULL 212636603922 [{"type": "user", "content" ... pending 2026-03-14T16:06:44.741039 NULL Edit Delete
159 46 698 212639720917 out_of_scope: patient sent photo of dental hygiene ... NULL NULL 212639720917 [{"type": "bot", "content" ... pending 2026-04-02T12:19:57.722807 NULL Edit Delete
164 47 778 212646532933 consultation request: patient interested in blanch ... Moustapha NULL 212646532933 [{"type": "user", "content" ... pending 2026-04-02T17:18:32.131749 NULL Edit Delete
142 40 684 212647292141 Patient asks about attending sessions without imme ... Amina Azzouzi NULL 212647292141 [{"type": "user", "content" ... pending 2026-03-31T08:35:42.238267 NULL Edit Delete
144 47 714 212649541123 appointment: blanchiment; preferred: cette semaine ... Agbavor NULL 212649541123 [{"type": "user", "content" ... pending 2026-03-31T22:39:16.657878 NULL Edit Delete
145 47 714 212649541123 eligibility: consultation for filling spaces betwe ... unknown NULL 212649541123 [{"type": "bot", "content" ... pending 2026-03-31T22:41:36.656220 NULL Edit Delete
215 40 994 212650267667 cancellation and rescheduling request: client want ... ANTAR HANANE NULL 212650267667 [{"type": "bot", "content" ... pending 2026-04-13T08:24:38.419174 NULL Edit Delete
217 40 994 212650267667 appointment rescheduling: client requests Friday m ... Hanane NULL 212650267667 [{"type": "user", "content" ... pending 2026-04-13T10:03:08.132773 NULL Edit Delete
109 41 499 212650374528 appointment request for orthodontics consultation Imane Zeyani NULL 212650374528 [{"type": "user", "content" ... pending 2026-03-18T02:16:49.808162 NULL Edit Delete
180 46 834 212651322153 eligibility: patient requests extraction of a prev ... NULL NULL 212651322153 [{"type": "user", "content" ... pending 2026-04-05T07:29:56.324679 NULL Edit Delete
182 46 836 212651671808 urgent_pain: urgence abces — patient signale un ab ... De Bruycker Steven NULL 212651671808 [{"type": "user", "content" ... pending 2026-04-05T09:58:53.391902 NULL Edit Delete
254 46 568 212655380574 demande de déplacement du rendez-vous à samedi 10h ... Oumaima NULL 212655380574 [{"type": "user", "content" ... pending 2026-04-16T16:22:57.519075 NULL Edit Delete
281 46 568 212655380574 urgent_pain: urgence douleur intense suite à dépla ... NULL NULL 212655380574 [{"type": "user", "content" ... pending 2026-04-24T19:48:24.404593 NULL Edit Delete
199 46 929 212655671918 urgent_pain: patient reports ongoing burning sensa ... NULL NULL 212655671918 [{"type": "user", "content" ... pending 2026-04-09T14:13:57.373457 NULL Edit Delete
152 46 760 212655785239 appointment: détartrage; preferred: today; name: M ... Mr tarik NULL 212655785239 [{"type": "user", "content" ... pending 2026-04-02T10:39:03.789053 NULL Edit Delete
134 41 653 212656456936 appointment request for وردية العوالي to complete ... وردية العوالي NULL 212656456936 [{"type": "bot", "content" ... pending 2026-03-30T10:10:59.954327 NULL Edit Delete
232 46 1054 212656614410 job_inquiry: client submitted CV and is asking abo ... NULL NULL 212656614410 [{"type": "user", "content" ... pending 2026-04-14T19:40:29.408621 NULL Edit Delete
190 46 885 212657451336 eligibility: patient يسأل عن مدة استعمال الدواء وم ... NULL NULL 212657451336 [{"type": "user", "content" ... pending 2026-04-08T15:54:21.715361 NULL Edit Delete
230 40 876 212658037293 Client requests to reschedule appointment from Wed ... Doha Hanin NULL 212658037293 [{"type": "bot", "content" ... pending 2026-04-14T16:44:20.765819 NULL Edit Delete
125 41 565 212658588656 Amine experiencing discomfort after dental filling ... Amine NULL 212658588656 [{"type": "user", "content" ... pending 2026-03-26T16:46:50.420425 NULL Edit Delete
173 41 565 212658588656 reschedule request due to missed appointment for t ... extract_from_user_id NULL 212658588656 [{"type": "user", "content" ... pending 2026-04-03T19:41:41.930245 NULL Edit Delete
204 46 958 212658847064 appointment: petite consultation; preferred: samed ... Abdelouassia Ait oubou NULL 212658847064 [{"type": "user", "content" ... pending 2026-04-11T08:46:30.153077 NULL Edit Delete
258 40 460 212660224188 cancellation: INAS NAIT OUBELLA — lundi — annulati ... INAS NAIT OUBELLA NULL 212660224188 [{"type": "bot", "content" ... pending 2026-04-18T09:23:47.712444 NULL Edit Delete
201 40 798 212660508700 Client asks for pricing details for nettoyage et d ... BOUALGA MARWA NULL 212660508700 [{"type": "bot", "content" ... pending 2026-04-10T13:09:51.155941 NULL Edit Delete
88 46 328 212660582660 Patient asks about remise for Eid EL BAKOURI Zakaria NULL 212660582660 [{"type": "user", "content" ... pending 2026-03-12T12:35:27.088934 NULL Edit Delete
112 40 218 212661095940 Image related to implant library information recei ... Labo makhloufi NULL 212661095940 [{"type": "user", "content" ... pending 2026-03-19T14:15:32.065615 NULL Edit Delete
163 46 636 212661205872 existing_patient_status: client requests confirmat ... NULL NULL 212661205872 [{"type": "bot", "content" ... pending 2026-04-02T14:30:06.275539 NULL Edit Delete
174 46 624 212661772945 cancellation/reschedule: كريستينا — السبت 4 أبريل ... كريستينا NULL 212661772945 [{"type": "bot", "content" ... pending 2026-04-03T21:00:45.693323 NULL Edit Delete
162 46 673 212661944506 prior_interaction: patient Loubna El Khamlichi rep ... Loubna El Khamlichi NULL 212661944506 [{"type": "user", "content" ... pending 2026-04-02T14:29:48.856209 NULL Edit Delete
237 46 309 212662194776 remise_request: طلب remise (نقص 500 درهم) من آخر t ... عبد النور NULL 212662194776 [{"type": "bot", "content" ... pending 2026-04-15T13:39:53.024690 NULL Edit Delete
269 46 309 212662194776 prior_interaction: patient OUSAMA sent two .ics ap ... OUSAMA NULL 212662194776 [{"type": "bot", "content" ... pending 2026-04-23T12:33:26.125809 NULL Edit Delete
168 46 791 212662455361 urgent_pain: dent cassée — besoin d'une prise ... NULL NULL 212662455361 [{"type": "user", "content" ... pending 2026-04-03T04:20:50.333363 NULL Edit Delete
150 46 473 212662883368 appointment: client requests lundi (Monday) after ... NULL NULL 212662883368 [{"type": "bot", "content" ... pending 2026-04-02T10:16:29.550962 NULL Edit Delete
151 46 473 212662883368 appointment: Mariam Bousba; mardi 6 du mois; 17:30 ... Mariam Bousba NULL 212662883368 [{"type": "user", "content" ... pending 2026-04-02T10:23:34.692380 NULL Edit Delete
86 46 326 212663008351 Patient asks about Mutuelle des FAR; interested in ... Errogui Youness NULL 212663008351 [{"type": "user", "content" ... pending 2026-03-12T04:34:24.924396 NULL Edit Delete
246 46 1087 212664278502 prior_interaction: patient requests mutuelle docum ... ALAE Merioumi NULL 212664278502 [{"type": "user", "content" ... pending 2026-04-16T09:57:56.043622 NULL Edit Delete
259 40 1119 212664690579 cancellation/reschedule: BOUHA CHAIMAA — reporter ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:02.986093 NULL Edit Delete
260 40 1119 212664690579 reschedule: BOUHA CHAIMAA — reporter le rendez-vou ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:12.116446 NULL Edit Delete
261 40 1119 212664690579 reschedule: BOUHA CHAIMAA — reporter le rendez-vou ... BOUHA CHAIMAA NULL 212664690579 [{"type": "bot", "content" ... pending 2026-04-21T08:46:20.921718 NULL Edit Delete
92 46 380 212664842684 Demande de changement de rendez-vous de Misho Miro ... Misho Mironov NULL 212664842684 [{"type": "user", "content" ... pending 2026-03-13T13:21:24.179086 NULL Edit Delete
195 46 916 212665259468 eligibility: سؤال سريري حول علاش الطبيب يعاود يعمر ... NULL NULL 212665259468 [{"type": "user", "content" ... pending 2026-04-09T09:53:41.995144 NULL Edit Delete