id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
529 46 2193 212602433887 appointment: détartrage; preferred: demain samedi ... Douae lahrach NULL 212602433887 [{"type": "user", "content" ... pending 2026-05-29T22:59:50.317385 NULL whatsapp 212602433887 Edit Delete
367 46 1638 212602761001 urgent_pain: client reports pain and swelling at e ... NULL NULL 212602761001 [{"type": "user", "content" ... pending 2026-05-07T16:31:42.277883 NULL whatsapp 212602761001 Edit Delete
117 41 539 212602924733 Consultation request for wisdom tooth extraction; ... Sofiane Bechara NULL 212602924733 [{"type": "user", "content" ... pending 2026-03-25T13:00:14.543363 NULL NULL NULL Edit Delete
503 40 2119 212602979902 urgent_pain: التهاب اللثة عند المريض، طلب تأجيل ال ... عزيز موهوب NULL 212602979902 [{"type": "bot", "content" ... pending 2026-05-24T17:15:34.945790 NULL whatsapp 212602979902 Edit Delete
480 41 497 212602988538 existing_patient_status: المريض كيسول على الدوسي د ... الحراق NULL 212602988538 [{"type": "user", "content" ... pending 2026-05-21T22:00:11.857061 NULL whatsapp 212602988538 Edit Delete
539 46 628 212603293086 out_of_scope: Basma ZAATER طلب نسخ الفواتير — clie ... Basma ZAATER NULL 212603293086 [{"type": "user", "content" ... done 2026-06-01T08:54:29.643302 2026-06-04T14:28:52.293981 whatsapp 212603293086 Edit Delete
663 46 628 212603293086 prior_interaction: patient requests doctor explana ... NULL NULL 212603293086 [{"type": "user", "content" ... done 2026-06-15T14:50:15.963470 2026-06-15T16:28:27.632581 whatsapp 212603293086 Edit Delete
282 46 1217 212604431129 job_inquiry: prothésiste dentaire diplômée souhait ... NULL NULL 212604431129 [{"type": "user", "content" ... pending 2026-04-24T20:18:44.333478 NULL NULL NULL Edit Delete
390 40 847 212605460404 cancellation/reschedule: Malak Elhemyany — lundi 1 ... Malak Elhemyany NULL 212605460404 [{"type": "bot", "content" ... pending 2026-05-11T08:07:05.600194 NULL whatsapp 212605460404 Edit Delete
295 46 571 212607429751 prior_interaction: client a envoyé un reçu de vire ... EL IDRISSI Ilham NULL 212607429751 [{"type": "user", "content" ... done 2026-04-27T11:05:07.374655 2026-06-17T15:03:10.609435 NULL NULL Edit Delete
683 46 2587 212608503800 cancellation: ALAMI Saloua — lundi 22 juin 2026 à ... ALAMI Saloua NULL 212608503800 [{"type": "user", "content" ... done 2026-06-19T17:43:39.464416 2026-06-19T22:26:58.889567 whatsapp 212608503800 Edit Delete
624 40 1735 212608545095 cancellation/reschedule: ILIASS BOUTATA — كان عندو ... ILIASS BOUTATA NULL 212608545095 [{"type": "bot", "content" ... done 2026-06-10T18:16:31.542281 2026-06-10T18:17:27.979321 whatsapp 212608545095 Edit Delete
279 46 555 212608567462 prior_interaction: Mohamed Meftah — patient refere ... mohamed meftah NULL 212608567462 [{"type": "user", "content" ... pending 2026-04-24T14:47:50.556544 NULL NULL NULL Edit Delete
329 46 555 212608567462 urgent_pain: patient reports new abscess (l'ab ... NULL NULL 212608567462 [{"type": "bot", "content" ... pending 2026-05-01T20:43:12.395668 NULL NULL NULL Edit Delete
116 41 537 212608615566 pricing inquiry for dental crowns unknown NULL 212608615566 [{"type": "user", "content" ... pending 2026-03-25T10:27:43.948417 NULL NULL NULL Edit Delete
146 46 752 212610569197 eligibility: patient Ahmed Habach a perdu les dent ... Ahmed Habach NULL 212610569197 [{"type": "user", "content" ... pending 2026-04-02T07:52:32.264415 NULL NULL NULL Edit Delete
147 46 752 212610569197 high_intent_lead: demande urgente de rendez-vous p ... NULL NULL 212610569197 [{"type": "bot", "content" ... pending 2026-04-02T08:01:04.515625 NULL NULL NULL Edit Delete
99 46 436 212610586469 Patient sent an image of teeth with yellowish stai ... extract_from_user_id NULL 212610586469 [{"type": "user", "content" ... pending 2026-03-15T19:08:39.985748 NULL NULL NULL Edit Delete
597 46 2391 212610840994 urgent_pain: انتفاخ كبير فالوجه واصل حتى للعين بعد ... NULL NULL 212610840994 [{"type": "user", "content" ... done 2026-06-07T12:35:27.219663 2026-06-07T16:01:57.477825 whatsapp 212610840994 Edit Delete
603 40 2026 212611185225 سبب: المريض عيسى جراقي ينتظر تأكيد موعد هذا الأسبو ... Aissa JARRAQI NULL 212611185225 [{"type": "user", "content" ... pending 2026-06-08T14:06:06.539556 NULL whatsapp 212611185225 Edit Delete
647 46 2498 212611197326 prior_interaction: la patiente Ikram mghalghal ind ... Ikram mghalghal NULL 212611197326 [{"type": "user", "content" ... done 2026-06-13T20:16:19.713795 2026-06-13T20:19:41.483785 whatsapp 212611197326 Edit Delete
154 47 761 212611344797 appointment_request: patient interested in blanchi ... Karim sefriwi NULL 212611344797 [{"type": "user", "content" ... pending 2026-04-02T11:12:47.792088 NULL NULL NULL Edit Delete
127 46 593 212611643141 Cancellation: Imad Boulaich and Aicha Boulaich, sa ... Imad Boulaich and Aicha Boulaich NULL 212611643141 [{"type": "bot", "content" ... done 2026-03-27T15:19:09.635593 2026-06-05T15:02:59.414057 NULL NULL Edit Delete
497 46 1932 212612851818 prior_interaction: patient attended on Sunday and ... NULL NULL 212612851818 [{"type": "user", "content" ... pending 2026-05-23T22:09:23.949283 NULL whatsapp 212612851818 Edit Delete
107 41 486 212612917775 appointment request for tooth pain, preferred time ... Ayoub El Younesdi NULL 212612917775 [{"type": "user", "content" ... pending 2026-03-17T17:36:57.835306 NULL NULL NULL Edit Delete
108 41 486 212612917775 appointment request for urgent dental issue; prefe ... Ayoub El Younssi NULL 212612917775 [{"type": "user", "content" ... pending 2026-03-17T17:37:16.378989 NULL NULL NULL Edit Delete
118 40 540 212613440474 Appointment: dental consultation; preferred: March ... كوثر علواني NULL 212613440474 [{"type": "user", "content" ... pending 2026-03-25T13:32:57.186512 NULL NULL NULL Edit Delete
423 46 1870 212613889859 urgent_pain: طفلة عندها 6 سنين كتشكّي من ألم وحريق ... NULL NULL 212613889859 [{"type": "user", "content" ... pending 2026-05-14T18:57:53.989225 NULL whatsapp 212613889859 Edit Delete
89 46 373 212614013887 Appointment: consultation; preferred: within 45 mi ... Noureddine elalaouy NULL 212614013887 [{"type": "user", "content" ... pending 2026-03-12T21:51:55.582063 NULL NULL NULL Edit Delete
521 46 2175 212614140119 urgent_pain: urgence dentaire — demande de rendez- ... NULL NULL 212614140119 [{"type": "user", "content" ... pending 2026-05-29T09:28:28.046674 NULL whatsapp 212614140119 Edit Delete
236 46 1067 212614477234 existing_patient_status: Hidaya boulaich تسول على ... Hidaya boulaich NULL 212614477234 [{"type": "user", "content" ... pending 2026-04-15T11:15:04.791877 NULL NULL NULL Edit Delete
398 46 1745 212614977040 prior_interaction: patient says they already sent ... NULL NULL 212614977040 [{"type": "user", "content" ... pending 2026-05-11T13:51:00.815740 NULL whatsapp 212614977040 Edit Delete
478 40 2061 212615177094 pricing: le patient se renseigne sur le prix de la ... Malika MARBOUH NULL 212615177094 [{"type": "user", "content" ... pending 2026-05-21T19:13:34.482612 NULL whatsapp 212615177094 Edit Delete
673 40 2061 212615177094 cancellation/reschedule: MARBOUH MALIKA — Thursday ... MARBOUH MALIKA NULL 212615177094 [{"type": "user", "content" ... pending 2026-06-18T07:51:15.177877 NULL whatsapp 212615177094 Edit Delete
718 40 437 212615202903 cancellation/reschedule: يونس لحميدي — إلغاء الموع ... يونس لحميدي NULL 212615202903 [{"type": "bot", "content" ... done 2026-06-24T13:34:34.620943 2026-06-24T17:08:26.339246 whatsapp 212615202903 Edit Delete
451 46 1332 212615337068 cancellation/reschedule: KICHCHA Chaimae — demande ... KICHCHA Chaimae NULL 212615337068 [{"type": "bot", "content" ... done 2026-05-18T10:46:23.656362 2026-06-17T15:04:21.826994 whatsapp 212615337068 Edit Delete
79 40 286 212616342266 appointment rescheduling request due to personal r ... الوزيرة رشيدة NULL 212616342266 [{"type": "user", "content" ... pending 2026-03-11T10:49:30.971753 NULL NULL NULL Edit Delete
270 40 1179 212616391361 pricing: patient asks about price (service not spe ... Maryem koubi NULL 212616391361 [{"type": "bot", "content" ... pending 2026-04-23T17:35:39.551187 NULL NULL NULL Edit Delete
314 40 1179 212616391361 kb_missing: سؤال حول واش إزالة السلك من الضرسة داخ ... KOUBI MARYEM NULL 212616391361 [{"type": "user", "content" ... pending 2026-04-29T19:04:53.547519 NULL NULL NULL Edit Delete
59 40 137 212616761099 appointment request for dental care on Monday at 1 ... extract_from_user_id NULL 212616761099 [{"type": "bot", "content" ... done 2026-03-03T17:01:56.928812 2026-06-15T09:17:23.918488 NULL NULL Edit Delete
240 46 1081 212616770449 out_of_scope: صورة فموية فيها تصبغات وتكلسات واضحة ... NULL NULL 212616770449 [{"type": "user", "content" ... pending 2026-04-15T19:47:39.645561 NULL NULL NULL Edit Delete
166 46 785 212616797050 appointment: implantologie; preferred: غدا مع 9 دي ... Fatima Qouchbal NULL 212616797050 [{"type": "user", "content" ... done 2026-04-02T21:20:13.242982 2026-06-19T15:29:13.360624 NULL NULL Edit Delete
491 46 2083 212617547058 appointment: استشارة من أجل استخراج سن; preferred: ... Adil alawi NULL 212617547058 [{"type": "bot", "content" ... pending 2026-05-22T19:20:03.410385 NULL whatsapp 212617547058 Edit Delete
193 46 907 212617738812 prior_interaction: client references recent phone ... NULL NULL 212617738812 [{"type": "user", "content" ... pending 2026-04-08T17:46:50.217869 NULL NULL NULL Edit Delete
422 46 1863 212619943383 urgent_pain: ألم شديد في ضرس العقل مع الإحساس بالت ... NULL NULL 212619943383 [{"type": "user", "content" ... pending 2026-05-14T16:00:40.704021 NULL whatsapp 212619943383 Edit Delete
251 46 1094 212620305683 inter_clinic: fournisseur propose une offre d’anes ... NULL NULL 212620305683 [{"type": "user", "content" ... pending 2026-04-16T15:44:48.041451 NULL NULL NULL Edit Delete
262 40 1125 212620305683 non_patient: fournisseur d’anesthésie dentaire pro ... Siham NULL 212620305683 [{"type": "user", "content" ... pending 2026-04-21T10:50:44.605223 NULL NULL NULL Edit Delete
200 47 930 212620404931 reschedule: Achraf El kaddioui — lundi ou mardi pr ... Achraf El kaddioui NULL 212620404931 [{"type": "user", "content" ... pending 2026-04-09T18:20:47.386425 NULL NULL NULL Edit Delete
156 46 762 212620506365 assurance: AMO / CNSS — patient demande si le cabi ... نبيل مزوز NULL 212620506365 [{"type": "bot", "content" ... pending 2026-04-02T11:19:48.771318 NULL NULL NULL Edit Delete
157 46 762 212620506365 prior_interaction: نبيل مزوز يشرح وضعية CNSS/AMO د ... نبيل مزوز NULL 212620506365 [{"type": "user", "content" ... pending 2026-04-02T11:21:27.701268 NULL NULL NULL Edit Delete