id chatbot_id conversation_id user_id reason user_name user_email user_phone conversation_messages status created_at resolved_at lead_source lead_source_id
145 47 714 212649541123 eligibility: consultation for filling spaces betwe ... unknown NULL 212649541123 [{"type": "bot", "content" ... pending 2026-03-31T22:41:36.656220 NULL NULL NULL Edit Delete
448 46 1942 212649553436 urgent_pain: patient reports severe tooth pain (ra ... NULL NULL 212649553436 [{"type": "user", "content" ... pending 2026-05-17T19:38:28.021851 NULL whatsapp 212649553436 Edit Delete
215 40 994 212650267667 cancellation and rescheduling request: client want ... ANTAR HANANE NULL 212650267667 [{"type": "bot", "content" ... pending 2026-04-13T08:24:38.419174 NULL NULL NULL Edit Delete
217 40 994 212650267667 appointment rescheduling: client requests Friday m ... Hanane NULL 212650267667 [{"type": "user", "content" ... pending 2026-04-13T10:03:08.132773 NULL NULL NULL Edit Delete
109 41 499 212650374528 appointment request for orthodontics consultation Imane Zeyani NULL 212650374528 [{"type": "user", "content" ... pending 2026-03-18T02:16:49.808162 NULL NULL NULL Edit Delete
180 46 834 212651322153 eligibility: patient requests extraction of a prev ... NULL NULL 212651322153 [{"type": "user", "content" ... pending 2026-04-05T07:29:56.324679 NULL NULL NULL Edit Delete
182 46 836 212651671808 urgent_pain: urgence abces — patient signale un ab ... De Bruycker Steven NULL 212651671808 [{"type": "user", "content" ... pending 2026-04-05T09:58:53.391902 NULL NULL NULL Edit Delete
449 46 1943 212651775321 urgent_pain: burning pain in tooth — patient repor ... NULL NULL 212651775321 [{"type": "user", "content" ... pending 2026-05-17T20:44:12.371907 NULL whatsapp 212651775321 Edit Delete
698 46 923 212652874485 urgent_pain: الزبون كيشكي من الألم بعد العملية الس ... NULL NULL 212652874485 [{"type": "user", "content" ... done 2026-06-22T07:56:33.440622 2026-06-22T07:58:27.817294 whatsapp 212652874485 Edit Delete
424 46 569 212653591548 prior_interaction: RACHDI Naima a envoyé un reçu d ... RACHDI Naima NULL 212653591548 [{"type": "bot", "content" ... done 2026-05-15T06:12:09.337831 2026-06-11T19:04:31.368996 whatsapp 212653591548 Edit Delete
458 46 755 212654281061 prior_interaction: المريضة أرسلت صورة لشيء خرج من ... ZERIOUH Rachida NULL 212654281061 [{"type": "bot", "content" ... pending 2026-05-18T22:52:43.713174 NULL whatsapp 212654281061 Edit Delete
371 46 1661 212654600611 eligibility: استشارة حول ميلان الفك السفلي — يونس ... يونس ايت تعزة NULL 212654600611 [{"type": "user", "content" ... pending 2026-05-08T10:09:39.008297 NULL whatsapp 212654600611 Edit Delete
589 46 1661 212654600611 cancellation: Youness Ait aaza — samedi 6 juin 202 ... Youness Ait aaza NULL 212654600611 [{"type": "bot", "content" ... pending 2026-06-05T23:36:50.365503 NULL whatsapp 212654600611 Edit Delete
679 46 2595 212654828468 prior_interaction: patient signale que son dernier ... NULL NULL 212654828468 [{"type": "user", "content" ... done 2026-06-19T13:25:12.466417 2026-06-19T13:29:22.896066 whatsapp 212654828468 Edit Delete
379 46 1699 212654865637 eligibility: demande de rendez-vous pour lundi — m ... Chaymae EL Abbadi NULL 212654865637 [{"type": "user", "content" ... done 2026-05-09T16:40:16.158933 2026-06-15T18:04:09.524844 whatsapp 212654865637 Edit Delete
483 46 2063 212655202790 cancellation: SANAE Belhaj — vendredi 22 mai 2026 ... SANAE Belhaj NULL 212655202790 [{"type": "user", "content" ... pending 2026-05-22T10:40:25.434755 NULL whatsapp 212655202790 Edit Delete
254 46 568 212655380574 demande de déplacement du rendez-vous à samedi 10h ... Oumaima NULL 212655380574 [{"type": "user", "content" ... done 2026-04-16T16:22:57.519075 2026-06-09T14:08:43.518283 NULL NULL Edit Delete
281 46 568 212655380574 urgent_pain: urgence douleur intense suite à dépla ... NULL NULL 212655380574 [{"type": "user", "content" ... done 2026-04-24T19:48:24.404593 2026-06-09T14:08:43.532664 NULL NULL Edit Delete
330 46 568 212655380574 cancellation: Oumaima — samedi 2 mai 10h00 — malad ... Oumaima NULL 212655380574 [{"type": "user", "content" ... done 2026-05-02T08:39:40.819956 2026-06-09T14:08:43.547020 NULL NULL Edit Delete
361 46 567 212655637602 prior_interaction: ولي أمر كيتكلم على علاج تقويمي ... NULL NULL 212655637602 [{"type": "bot", "content" ... done 2026-05-06T18:04:08.535916 2026-06-15T13:16:33.230789 whatsapp 212655637602 Edit Delete
362 46 567 212655637602 prior_interaction: patient complains about lack of ... NULL NULL 212655637602 [{"type": "bot", "content" ... done 2026-05-06T18:04:29.293490 2026-06-15T13:16:33.246288 whatsapp 212655637602 Edit Delete
661 46 567 212655637602 existing_patient_status: سؤال حول حالة علاج سفيان ... سفيان البغدادي NULL 212655637602 [{"type": "bot", "content" ... done 2026-06-15T12:42:17.931592 2026-06-15T13:16:33.260887 whatsapp 212655637602 Edit Delete
199 46 929 212655671918 urgent_pain: patient reports ongoing burning sensa ... NULL NULL 212655671918 [{"type": "user", "content" ... pending 2026-04-09T14:13:57.373457 NULL NULL NULL Edit Delete
321 46 929 212655671918 prior_interaction: محمد بوراقبة يطلب أوراق الميتيل ... BOURAGBA Mohamed NULL 212655671918 [{"type": "bot", "content" ... pending 2026-04-30T15:41:08.365701 NULL NULL NULL Edit Delete
152 46 760 212655785239 appointment: détartrage; preferred: today; name: M ... Mr tarik NULL 212655785239 [{"type": "user", "content" ... pending 2026-04-02T10:39:03.789053 NULL NULL NULL Edit Delete
318 46 396 212656013933 urgent_pain: client reports pain in multiple place ... NULL NULL 212656013933 [{"type": "bot", "content" ... pending 2026-04-30T11:56:46.774697 NULL NULL NULL Edit Delete
319 46 396 212656013933 urgent_pain: client reports pain in multiple place ... NULL NULL 212656013933 [{"type": "user", "content" ... pending 2026-04-30T11:56:56.427808 NULL NULL NULL Edit Delete
320 46 396 212656013933 appointment: ألم في اللحم (gencives)؛ preferred: ا ... Ayah NULL 212656013933 [{"type": "bot", "content" ... pending 2026-04-30T11:57:07.180439 NULL NULL NULL Edit Delete
134 41 653 212656456936 appointment request for وردية العوالي to complete ... وردية العوالي NULL 212656456936 [{"type": "bot", "content" ... pending 2026-03-30T10:10:59.954327 NULL NULL NULL Edit Delete
485 41 653 212656456936 استفسار عن موعد: السيدة قالت أن عندها موعد نهار ال ... غير معروف NULL 212656456936 [{"type": "user", "content" ... pending 2026-05-22T12:00:30.606349 NULL whatsapp 212656456936 Edit Delete
232 46 1054 212656614410 job_inquiry: client submitted CV and is asking abo ... NULL NULL 212656614410 [{"type": "user", "content" ... pending 2026-04-14T19:40:29.408621 NULL NULL NULL Edit Delete
525 46 2180 212657025214 appointment: إصلاح dent مكسورة; preferred: بين 3 و ... Ahmadi Yassine NULL 212657025214 [{"type": "user", "content" ... pending 2026-05-29T14:33:28.659333 NULL whatsapp 212657025214 Edit Delete
542 40 2274 212657348486 appointment: ألم في الضرسة؛ preferred: اليوم فالعش ... Bilal Sayouri NULL 212657348486 [{"type": "user", "content" ... done 2026-06-01T09:34:19.361642 2026-06-04T09:16:19.060932 whatsapp 212657348486 Edit Delete
190 46 885 212657451336 eligibility: patient يسأل عن مدة استعمال الدواء وم ... NULL NULL 212657451336 [{"type": "user", "content" ... done 2026-04-08T15:54:21.715361 2026-06-08T17:16:48.648639 NULL NULL Edit Delete
520 46 2137 212657982969 urgent_pain: حالة عاجلة جداً — طلب موعد في الساعة ... Jaber ben abdellah NULL 212657982969 [{"type": "bot", "content" ... pending 2026-05-29T00:38:03.485704 NULL whatsapp 212657982969 Edit Delete
230 40 876 212658037293 Client requests to reschedule appointment from Wed ... Doha Hanin NULL 212658037293 [{"type": "bot", "content" ... pending 2026-04-14T16:44:20.765819 NULL NULL NULL Edit Delete
125 41 565 212658588656 Amine experiencing discomfort after dental filling ... Amine NULL 212658588656 [{"type": "user", "content" ... pending 2026-03-26T16:46:50.420425 NULL NULL NULL Edit Delete
173 41 565 212658588656 reschedule request due to missed appointment for t ... extract_from_user_id NULL 212658588656 [{"type": "user", "content" ... pending 2026-04-03T19:41:41.930245 NULL NULL NULL Edit Delete
375 46 644 212658677752 appointment: filling; preferred: après-midi; name: ... BENALLOUCH Mourad NULL 212658677752 [{"type": "bot", "content" ... pending 2026-05-08T19:51:41.929323 NULL whatsapp 212658677752 Edit Delete
204 46 958 212658847064 appointment: petite consultation; preferred: samed ... Abdelouassia Ait oubou NULL 212658847064 [{"type": "user", "content" ... pending 2026-04-11T08:46:30.153077 NULL NULL NULL Edit Delete
358 46 1583 212658990708 urgent_pain: طلب موعد مستعجل لجوج دراري عندهم ألم ... NULL NULL 212658990708 [{"type": "bot", "content" ... pending 2026-05-06T13:24:14.197732 NULL whatsapp 212658990708 Edit Delete
546 46 1583 212658990708 prior_interaction: نابل كيأكد أنه سبق له داز عندكم ... nabil NULL 212658990708 [{"type": "bot", "content" ... pending 2026-06-01T12:41:17.226150 NULL whatsapp 212658990708 Edit Delete
717 40 464 212659194140 cancellation/reschedule: Farah Serghini — Wednesda ... Farah Serghini NULL 212659194140 [{"type": "bot", "content" ... done 2026-06-24T10:42:46.500937 2026-06-24T17:09:58.923015 whatsapp 212659194140 Edit Delete
527 46 2169 212660085527 prior_interaction: المريضة راسلتنا بخصوص وثيقة (20 ... rachida saoud NULL 212660085527 [{"type": "bot", "content" ... pending 2026-05-29T17:41:12.666912 NULL whatsapp 212660085527 Edit Delete
453 46 1952 212660179001 inter_clinic: proposition de partenariat commercia ... Mohamed NULL 212660179001 [{"type": "user", "content" ... pending 2026-05-18T11:22:56.994835 NULL whatsapp 212660179001 Edit Delete
494 46 1952 212660179001 inter_clinic: Mohamed (Innovares) propose d'en ... Mohamed NULL 212660179001 [{"type": "user", "content" ... pending 2026-05-23T15:48:54.790646 NULL whatsapp 212660179001 Edit Delete
258 40 460 212660224188 cancellation: INAS NAIT OUBELLA — lundi — annulati ... INAS NAIT OUBELLA NULL 212660224188 [{"type": "bot", "content" ... pending 2026-04-18T09:23:47.712444 NULL NULL NULL Edit Delete
201 40 798 212660508700 Client asks for pricing details for nettoyage et d ... BOUALGA MARWA NULL 212660508700 [{"type": "bot", "content" ... pending 2026-04-10T13:09:51.155941 NULL NULL NULL Edit Delete
517 40 798 212660508700 appointment: إزالة les bagues; preferred: غدا الجم ... BOUALGA MARWA NULL 212660508700 [{"type": "bot", "content" ... pending 2026-05-28T17:19:29.055294 NULL whatsapp 212660508700 Edit Delete
88 46 328 212660582660 Patient asks about remise for Eid EL BAKOURI Zakaria NULL 212660582660 [{"type": "user", "content" ... done 2026-03-12T12:35:27.088934 2026-06-22T09:14:40.714946 NULL NULL Edit Delete